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1. oons A2 D 1 OS l emm 7 Note that to upgrade the Gateway a valid Release key and Software file is required Contact your TANDBERG representative for more details System Information Software Version Shows the currently installed Software version Hardware Serial Number This unique identifier number for the gateway must be provided when ordering Software Upgrade Installed Options Shows the currently installed Options 45 TANDBERG 3G Gateway User Manual Install Software Release Key Enter the release key in the Key field and press Install Software You will be presented with a new page where you select the software package file to upload 46 5 Configure the Gateway 5 7 Services Configuration Dialing rules for both UMTS handsets and H323 endpoints are configured via the services menu In the services menu the following services types are distinguished e DiD Direct inwards dialling H 323 endpoint or 3G terminal e IVR 2Dialling H 323 endpoint 3G terminal via a selection menu e Phonebook Dialling H 323 endpoint 3G terminal from the 3G gateway phone book Z GW Management 3GGW_NL7 Microsoft Internet Explorer provided by TANDBERG lol xl Ele Edit View Favorites Tools Help Qu O d Yr OO 2 m 74903 Address Elrersi03 07 Sf EY G0 tis Overview System status lt System configuration Service Configuration Services Services Entry Description Ser2. Example Avideoconferencing system calls into the Extension Dial In number with IVR active The gateway activates the Welcome picture and sound The videoconferencing system enters the extension H 323 Alias followed by the pound sign to indicate end of number The gateway starts to call the IP endpoint and the Connecting picture and sound are activated When the call is connected audio and video are transmitted through the gateway Please enter Call Status extension number Connecting gt b todial 0 0 IVR Phonebook IVR Phonebook allows an UMTS phone to dial an IP endpoint directly without knowing or having to manually enter the extension number via DTMF IVR Phonebook is a dial in method which combines a directory listing from TMS with IVR In this mode the user can search in the global address book provided via TMS using the alphanumeric part of the keypad The 3G Gateway supports T9 phonebook and starts displaying the 5 entries which match with the submitted characters as displayed below Pressing 2 and 3 will result in a list with names containing the combinations ad be ce etc For example trying to reach Allan Bjornstad is possible pressing the 2 and the 5 on the keyboard This will result in a listing of names which contain al A valid list will contain both alisdair munro and anne aalbuk The top name in the list is highlighted and via the pound key
3. key after submitting the number will start the gateway connecting with the endpoint with the submitted number Alfredo truli Alisandair munro Allan bjernstad Berit blom to backspace te dial The phonebook available via the IVR and is an interactive listing of the TMS address book that is added to the gateway Make sure you do not add more then one phonebook to the 3G Gateway via TMS It is possible to add several phone books to the 3G Gateway via TMS However adding more then one phonebook to the 3G gateway will result in a non working phonebook service 49 TANDBERG 3G Gateway User Manual 5 7 2 examples Below there are two examples of service configurations Example 1 Number plan mapping Service type DiD Net type from H324m 3G From Prefix Nr 6789 From Postfix Net type to H323 To Prefix Nr 5 To Postfix When dialing the number 67890000 there will be a match with 0000 as the significant number The H 323 number to call is 50000 construction prefix significant numbers postfix When dialing number 67894321 this will match with 4321 as the significant number The H 323 number to call is 54321 construction prefix significant numbers postfix Example 2 Hotline Service type DiD Net type from H324m 3G From Prefix Nr 67890000 From Postfix Net type to H323 To Prefix Nr 51234 To Postfix When dialing number 67890000 this will match with no significant number The
4. The BRI status displays the conditions of ISDN layer 1 and 2 separately Green indicates up and in sync Red indicates not in sync and indicate probably a disconnected ISDN line Besides the indications on the webpage each ISDN BRI interface located at the back side of the 3G Gateway has a green and orange LED The meaning of these LED s is Green Layer 1 of the ISDN signaling is up Green and Orange indicates that Both layer 1 and 2 are up The orange LED can in some countries blink on a regular interval or only lit when there is an active call No LED s lit indicates that there is a no connection or a wrong wired connection Note that in some countries layer 2 can be down when there is not activity ongoing connections However layer 2 should become active when a call is made or received 27 TANDBERG 3G Gateway User Manual Note that in case the BRI 3G gateway is connected with less then 4 BR lines the BRI interfaces with the highest number s should be left open For example when only 2 ISDN lines are used they should be connected with interface 1 and 2 28 5 Configure the Gateway 4 2 H 323 Status To view H 323 gatekeeper status open H 323 Status as shown in the figure below E GW Management Microsoft Internet Explorer provided by TANDBERG File Edit View Favorites Tools Help ed a Y Q ex T o x ix B TR JO Search S f Favorites e g l A 5 Address http 10 31 0 6 x Go i Overview P S
5. batteries according to the instructions Water and moisture Do not operate the equipment under or near water for example near a bathtub kitchen sink or laundry tub in a wet basement or near a swimming pool or in areas with high humidity Cleaning Unplug the apparatus from the wall outlet before cleaning or polishing Do not use liquid cleaners or aerosol cleaners Use a lint free cloth lightly moistened with water for cleaning the exterior of the apparatus Ventilation Do not block any of the ventilation openings of the apparatus Install in accordance with the installation instructions Never cover the slots and openings with a cloth or other material Never install the apparatus near heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat Grounding or Polarization Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or third prong is provided for your safety If the provided plug does not fit into your outlet consult an electrician Power Cord Protection Route the power cord so as to avoid it being walked on or pinched by items placed upon or against it paying particular attention to the plugs receptacles and the point where the cord exits from the apparatus Attachments Only use attachments as recommended by
6. Commands Reboot 15 TANDBERG 3G Gateway User Manual To configure the IP number follow the instructions below 1 Press any key to get the main menu IP settings should be displayed Press ENTER to access the IP settings menu Us the UP DOWN key to select IP Address Press ENTER to access the IP address editing menu Press ENTER again to get a cursor Use up down keys to navigate between the different digits After selecting a digit use the ENTER key in combination with the UP DOWN key to change the digit value 9 When finished editing use ESC key to go to the confirm change menu 10 Use the UP DOWN key to select yes or no and ENTER to confirm 11 Use ESC key to navigate back to the main menu oe 1ogR oImm Note that DHCP assigned IP addresses are supported by the TANDBERG 3G Gateway factory default 3G Gateway start up To start the 3G Gateway please make sure that the power cable is connected and press the power switch button at the back side to 1 On the front panel of the system the power indicator LED marked Pwr will turn GREEN Accessing the 3G Gateway You may access the 3G Gateway by entering the IP address of the 3G Gateway in a standard WEB browser You will then be asked to enter a password It is not necessary to enter User Name The default password for the 3G Gateway is TANDBERG Remember that the password is case sensitive Note that it also possible to us
7. H 323 number to call is 51234 construction prefix significant numbers postfix When dialing number 67894321 this will not match 50 6 Appendices Appendix 1 Declaration of Conformity Appendix 2 Using the front panel LCD keys 51 TANDBERG 3G Gateway User Manual Appendix 1 Declaration of Conformity Contact your TANDBERG representative for a Declaration of Conformity 52 Appendix 2 using the front panel LCD keys Every button on the front panel has multiple functions due to the limited amount of keys In this appendix it is explained what the different functions are at different levels State 0 Display Status info Any Key State 1 State 1 menu navigation Display current menu item e Up Down navigate between different sub menu s e ESC Up in the menu structure State 1 from lowest level to State 0 e ENTER for menu items deeper into the menu structure State 1 e ENTER for data items State 2 e ENTER for selectable data items State 7 e ENTER for command items reboot State 6 State 2 Show Data Element le line Data Element description 2e line Data Element value e Up Down Scrolling in the content if wider then 1 display width State 2 e ESC State 1 e ENTER for textual data items State 3 e ENTER for selectable data items State 7 State 3 Navigate within textual data element e Up Down Cursor non blinking place on correct location in the data element if necessary scroll Pos
8. Service prefixes are used for IP endpoints to access UMTS Handsets Up to twenty services prefixes can be defined but we recommend using one single prefix for simplicity Example An H 323 Service prefix for outgoing video calls is defined as 0 The IP endpoint dials 067121212 to dial the UMTS number 67121212 The gateway starts to call the UMTS handset and the Connecting picture and sound are activated Audio and video are transported through the gateway when the call is connected Z GW Management 3GGW_NL7 Microsoft Internet Explorer provided by TANDBERG 5 x Ele Edit view Favorites Tools Help amp BA Fa Search Se Favorites OZ E Ll rel 8 e amp 3 Address https i Be Links Overview System status System configuration Service Configuration Services Services Entry Description Serv type From To Net type Prefix Postfix Net type Prefix Postfix Description Phonebook DiD H323 3333 H323 Service None type From Net type H324m 3G T Prefix Nr Postfix To Net type H324m 3G v Prefix Nr Postfix Create New pe Configuration Signal Busy on Load Done ff ff B8 e internet Kemayed pe puaga 23 TANDBERG 3G Gateway User Manual For more details on H 323 Services please see 5 7 Services Note that the bandwidth used for the call will be 109Kbit independent of the bandwidth selected on the IP endpoint except for selecting 6
9. Used to identify system location via SNMP tools such as HPOpenView or TANDBERG Management Suite Save Press Save to activate the new settings TANDBERG Gateway 42 5 Configure the Gateway 5 5 Miscellaneous Configuration To configure the miscellaneous settings on the gateway open Misc as shown in the figure below Z GW Management Microsoft Internet Explorer provided by TANDBERG loj xj Ele Edt view Favorites Tools Help a Q O 13 ig Dee verme 0 2 0745003 Address http 10 31 0 4 z Ee eem 6 Overview System status amp System configuration Service Configuration PRI IP H323 Dataport SNMP Misc Upgrade Miscellaneous Configuration Configuration System Name Password New Administrator password Delete Password r Phonebook settings Address path imsipublic externaliphonebook Phont Services Telnet Service On SSH Service On HTTP Service On For the settings to take effect the unit must be reset after pressing save HTTPS Service Off v SNMP Service On Q Save 9 Restart Aemaye SE Ny i Done CECE T ag anternet Z Configuration To change the system name of the gateway enter the new system name in the System Name Password To change the system password of the gateway enter the new password in the New Administrator Password To delete the existing password select Delete Password Phonebook settings To enable a phoneb
10. or other rights of third parties resulting from its use No license is granted under any patents or patent rights of TANDBERG TANDBERG 3G Gateway User Manual This document was written by the Research and Development Department of TANDBERG Norway We are committed to maintain a high level of quality in all our documentation Towards this effort we welcome you to Contact us with comments and suggestions regarding the content and structure of this document COPYRIGHT 2005 TANDBERG TANDBERG 3G Gateway User Manual Environmental Issues Thank you for buying a product which contributes to a reduction in pollution and thereby helps save the environment Our products reduce the need for travel and transport and thereby reduce pollution Our products have either none or few consumable parts chemicals toner gas paper Our products are low energy consuming products TANDBERQG s Environmental Policy TANDBERG s Research and Development is continuously improving TANDBERG s products towards less use of environmentally hazardous components and substances as well as to make the products easier to recycle TANDBERG s products are Communication Solutions The idea of these solutions is to reduce the need for expensive time demanding and polluting transport of people Through people s use of TANDBERG s products the environment will benefit from less use of polluting transport TANDBERG s wide use of the concepts of outsourcing makes
11. rest of matching process is 0000 Postfix from In case a number matches this postfix it will be removed Like for example Postfix 00 Dialed number 67890000 Number used in rest of matching process is 678900 Net type to The following settings are available which can be extended in future releases e H323 e 3G H324m Prefix Nr to This number will be put in front of a number dialed Like for example Prefix Nr 1234 Dialed number 4567 Number used in rest of matching process is 12344567 Postfix to This number will be added after a number dialed Like for example Postfix 1234 Dialed number 4567 Number used in rest of matching process is 45671234 Note that it is not possible to configure ISDN BRI lines for special functions like dial out only The gateway will automatically select a free BRI line for H323 to 3G calls and possibly block a DiD or an IVR menu when the BRI lines have different numbers It is therefore strongly recommended that all ISDN BRI lines have the same number range 48 5 Configure the Gateway 5 7 1 IVR The gateway contains a so called interactive video and voice response system which makes it possible to select destinations from a phonebook It is also possible to submit a number of an IP endpoint when the extension is known The figure below shows an example of the input screen Please enter extension number The numbers typed will appear after 7 a second on the screen Pressing the
12. the company itself a company with a low rate of emissions and effects on the environment TANDBERG s policy is to make sure our partners produce our products with minimal influence on the environment and to demand and audit their compatibility according to applicable agreements and laws national and international Environmental Considerations Like other electronic equipment the TANDBERG 3G Gateway contains components that may have a detrimental effect on the environment TANDBERG works continuously towards eliminating these substances in our products Printed wiring boards made of plastic with flame retardants like Chloride or Bromide Component soldering that contains lead Smaller components containing substances with possible negative environmental effect After the product s end of life cycle it should be returned to authorized waste handling and should be treated according to National and International Regulations for waste of electronic equipment TANDBERG 3G Gateway User Manual Operator Safety Summary For your protection please read these safety instructions completely before operating the equipment and keep this manual for future reference The information in this summary is intended for operators Carefully observe all warnings precautions and instructions both on the apparatus and in the operating instructions Warnings Caution risk of explosion if battery is replaced by an incorrect type Dispose of used
13. the manufacturer Accessories Use only with a cart stand tripod bracket or table specified by the manufacturer or sold with the apparatus When a cart is used use caution when moving the cart apparatus combination to avoid injury from tip over Lightning Unplug this apparatus during lightning storms or when unused for long periods of time Servicing Do not attempt to service the apparatus yourself as opening or removing covers may expose you to dangerous voltages or other hazards and will void the warranty Refer all servicing to qualified service personnel Damaged Equipment Unplug the apparatus from the outlet and refer servicing to qualified personnel under the following conditions When the power cord or plug is damaged or frayed f liquid has been spilled or objects have fallen into the apparatus Ifthe apparatus has been exposed to rain or moisture Ifthe apparatus has been subjected to excessive shock by being dropped or the cabinet has been damaged If the apparatus fails to operate in accordance with the operating instructions TANDBERG 3G Gateway User Manual Contact us If you have any questions comments or suggestions please see the Online Support service at www tandberg net It is also possible to send a fax or mail to the attention of Product and Sales Support TANDBERG P O Box 92 1325 Lysaker Norway Tel 47 67 125 125 Fax 47 67 125 234 vi 1 2 3 4 5 6 1 Introduc
14. 4 Kbit However this will result in an audio only call 24 5 Configure the Gateway 4 View System Status To view current gateway status open System Status as shown in the figure below E GW Management Microsoft Internet Explorer provided by TANDBERG File Edit View Favorites Tools Help Qa O 4 gt 2 5 429003 Address http 10 31 0 4 Eje us 4 Service Configuration 5 Overview Systemstatus System configuration ISDN PRI Status H 323 System Information Available Resources ISDNIPRI Status PRI 1 Sync 30 of 30 D Q p D 2 amp lt g 0o 1 0L 10 1 STETE n 7 25 TANDBERG 3G Gateway User Manual 4 1 PRI BRI Status PRI Status The colored part of the system status indicates the condition of the ISDN PRI line There are three possible conditions Sync 30 of 30 ISDN layer 1 and 2 are up and in sync Sync 0 of 0 ISDN layer 1 and 2 are in sync but not up Red Alarm 0 of 0 ISDN layer 1 and 2 are down most time indicating a disconnected ISDN line Overview Systemstatus E Overview System status ISDN PRI Status H 323 System Inforn ISDN PRI Status H 323 System Info ISDN PRI Status ISDN PRI Status PRI 1 Red Alarm 0 of 0 PRI 1 Sync 0 of 0 Besides the indications on the webpage the ISDN interface also contains 4 LEDs located at the back side of the 3G Gateway These LED s indicate the following PRI status 26 Green Normal operati
15. 7003 o Address 3 270031 OS Address 4 27003 oo Address 5 27003 o Domain gl Q Save Restart OD oM internet 4 Configuration IP Address Assignment DHCP Dynamic Host Configuration Protocol can be selected when a DHCP server is present Static IP Address Static IP Subnet Mask and Static IP Gateway are ignored because these parameters are assigned by the DHCP server Static If Static assignment is used the gateway s IP address and IP subnet mask must be specified in the IP address field 37 TANDBERG 3G Gateway User Manual IP Ethernet Speed Auto The gateway will automatically detect the speed duplex on the LAN 10Half The gateway will connect to the LAN using 10 Mbps Half Duplex 10Full The gateway will connect to the LAN using 10 Mbps Full Duplex 100Half The gateway will connect to the LAN using 100 Mbps Half Duplex 100Full The gateway will connect to the LAN using 100 Mbps Full Duplex Static IP Address The Static IP Address defines the network address of the gateway This address is only used in static mode Your LAN administrator will provide you with the correct address for this field Static IP Subnet Mask The Static IP Subnet Mask defines the type of network Your LAN administrator will provide the correct value for this field Static IP Gateway The Static IP Gateway defines the Gateway address Your LAN administrator will provide the correct value for this field Save When ready t
16. BERG 3G Gateway User Manual o UDI In some situations the switch does not accept calls which use the correct H324M capability This setting makes it possible to use the gateway in these situations via selecting UDI Note that it is not possible to configure ISDN BRI lines for special functions like dial out only The gateway will automatically select a free BRI line for H323 to 3G calls and possibly block a DiD or an IVR menu when the BRI lines have different numbers It is therefore strongly recommended that all ISDN BRI lines have the same number range Contact your ISDN or telecom supplier about numbering plans of ISDN lines 36 5 Configure the Gateway 5 2 IP Configuration To configure the IP settings on the gateway open System Configuration IP as shown in the figure below E GW Management HOSTBLD Microsoft Internet Explorer provided by TANDBERG 3 ay ni xi File Edit View Favorites Tools Help ay Qe Y x 5 75 search S Favorites DT ua B LJ dd a amp 3 Address e http 10 31 0 101 1080 gt Go Links 5 Overview System status System configuration Service Configuration IP H 323 SNMP Misc Upgrade IP Configuration IP Configuration Interface 1 Assignment Static Address 127004 For the settings to take effect the unit must be reset after pressing save Subnet mask 255 255 255 0 Gateway fi 27 0 0 0 Ethernet speed DNSInterface 1 Address 1 Address 2 2
17. DN or IP number IP H 323 Call connected is using the H 323 protocol over IP Duration Shows the length of the current call Status Shows current status on the PRI and IP status PRI a PRI line is synced and active Click on More to see status in detail p PRI line is not active Click on More to see status in detail IP H 323 The gateway is registered with a Gatekeeper Click on More to see status in detail p The gateway is not registered with a Gatekeeper Click on More to see status in detail Usage The usage bar shows the current status of all the available resources CPU ISDN channels and number of calls When the Resource Usage reaches the Busy on Load limit the gatekeeper will try to route outgoing IP calls to other gateways This is done to maintain availability for incoming UMTS calls when using multiple gateways Resource Usage 90 Click on the Usage link to see resource usage in detail 0 20 40 amp 100 H 323 Busy on Load 70 Click on the Load link to adjust the value 1 e Usage on Load 19 TANDBERG 3G Gateway User Manual 3 2 Dial from UMTS The gateway supports tree different UMTS Dial In services DiD 2 Direct outwards dialing of a 3G handset IVR gt Dialing 3G terminals via selection menu Phonebook gt Selecting entry from gateway phonebook Any of these services can be enabled or disabled but at least one must be enabled for inco
18. RG 3G Gateway User Manual 1 1 The TANDBERG 3G Gateway Front view The front panel provides 4 LAN interfaces an LCD display RS232 interface and control buttons TANDBERG 3G Gateway Rear view BRI interface PRI interface The back panel provides one PRI interface or 4 BRI interfaces depending on the configuration and one power switch connector Next to the PRI RJ 45 there are 4 LED s In normal working condition the green LED will be lit Functions of the LED s are Green Normal operation 10 1 Introduction Red Alarm or Loss of signal LOS indicates that there is no signal and thus no framing info received The same effect will be obtained by pulling out the PRI cable This may also be caused by a broken connector in the receive RX part of the cable Yellow Alarm or Remote Alarm Indicator RAI means that the 3G Gateway is receiving framing info but in this framing info the other side tells the 3G Gateway that it is not reading the gateway s transmitted framing info Typically this may be a broken connector in the transmit TX part of the PRI cable This could also indicate weak or noisy signal in the transmit TX part of the PRI cable Blue Alarm indicates that the received frames are not synchronized properly No LED s lite indicates that layer one framing is working right protocol like for example EURO ISDN selected but that however there is a problem at layer 2 caused by for example a CRC4 configuration
19. SNMP traps are generated by the agent to inform the manager about important events GW Management Microsoft Internet Explorer provided by TANDBERG lol xi File Edit view Favorites Tools Help ay E A 3 Q O x gx Fers O 2m 742003 Address amp http 10 31 0 6 Ee Links Overview System status System configuration Service Configuration BRI IP H 323 SNMP Misc Upgrade SNMP Configuration SNMP Mode Community name System contact System location Host IP address 1 Host IP address 2 Hast IP address 3 Q9 Save Internet Note that the SNMP Community name is case sensitive 41 TANDBERG 3G Gateway User Manual Configuration SNMP Mode The SNMP operation modus can be set to e On turnn SNMP on e Off turn SNMP off e ReadOnly Do not send SNMP information to the host e Trapsonly Only send SNMP information identified as TRAPS to the host SNMP Community Name SNMP Community names are used to authenticate SNMP requests SNMP requests must have this password in order to receive a response from the SNMP agent in the gateway SNMP Trap Host 1 2 and 3 Identifies the IP address of the SNMP manager Up to three different SNMP Trap Hosts can be defined Your LAN administrator should provide the correct values for these fields System Contact Used to identify the system contact via SNMP tools such as HPOpenView or TANDBERG Management Suite Location
20. TANDBERG 3G Gateway User Manual T TANDBERG GG Gao LITT Software version R1 0 D13841 01 This document is not to be reproduced in whole or in part without permission in writing from TANDBERG 3G Gateway User Manual Trademarks and copyright All rights reserved This document contains information that is proprietary to TANDBERG No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronically mechanically by photocopying or otherwise without the prior written permission of TANDBERG Nationally and internationally recognized trademarks and trade names are the property of their respective holders and are hereby acknowledged Copyright c 1992 1993 The Regents of the University of California All rights reserved This code is derived from software contributed to Berkeley by Christos Zoulas of Cornell University Redistribution and use in source and binary forms with or without modification are Per provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution All advertising materials mentioning features or use of this software must display the fol
21. ate 2004 05 19 13 00 Hardware Serial Humber DEADBEEF IMAC Address 00 30 48 2B 1F 34 emaze 9E woe 0 1 0 1 OT wmm Z7 30 5 Configure the Gateway 4 4 Available Resources To view available resources on the gateway open Available Resources as shown in the figure below E GW Management Microsoft Internet Explorer provided by TANDBERG File Edit View Favorites Tools Help OQ O x B TN JO Search Sf Favorites Ol A te E l A 8 4 3 Mr a Address http 10 31 0 4 i Overview System status System configuration Service Configuration ISDN PRI Status H 323 System information Available Resources Available resources Resource Available Total Video calls 30 30 ISDN channels 30 30 SystemLoad 100 96 100 96 Aemayes 9E one O OSS STT T Mmm 27 The available resources shows the actual System Load the amount of video calls and the amount of available ISDN channels These figures depend on the usage of the system Note that available SystemLoad 100 indicates no load on the gateway 31 TANDBERG 3G Gateway User Manual 5 Configure the Gateway To configure the gateway open System Configuration and Gateway Configuration System Configuration IP Configuration H 323 Configuration SNMP Configuration Miscellaneous Configuration Software Upgrade Services Configuration 32 5 Configure the Gateway 5 1 System Configur
22. ation 5 1 1 PRI Configuration To configure the PRI select System Configuration PRI as shown in the figure below E GW Management Microsoft Internet Explorer provided by TANDBERG ni xj File Edit View Favorites Tools Help ay Q ex X Y x B A Jo Search Sf Favorites amp DS B L rel 8 i 3 Address http 10 31 0 4 gt ge i Overview System status s System configuration Service Configuration PRI IP H323 SNMP Misc Upgrade ISDNIPRI Configuration Configuration Configuration PRI Protocol ETSI Euro ISDN For the settings to take effect the unit must be reset after pressing save Bearer Capabilities Incoming all Outgoing H324m v Interface Configuration PRI CRC 4 Off Fractional Line Operation Low Channel 1 7 Qo Save a Restart Aemayes 9E CEC a T 7 PRI Protocol Select between the following PRI protocols ETSI Euro ISDN National ISDN AT amp T Custom Save When all settings are entered please press the Save button to store the new settings Note changing from E1 to T1 configuration requires a restart of the unit 33 TANDBERG 3G Gateway User Manual Interface Configuration This section configures the PRI or ISDN interface PRI CRC 4 Used for most E1 PRI configurations If your network equipment does not support this feature set PRI CRC 4 to Off Bearer capabilities Within ISDN different beare
23. ddress type Xconf ip Assigment Static and Xconf Ip address lt IPAddr gt b To assign an IP Subnetmask type Xconf ip address subnetmask lt subnetmask gt c To assign an IP Gateway address type Xconf ip address gateway gateway IP address gt 4 Restart the 3G Gateway 5 Start a WEB browser and enter the IP address of the 3G Gateway Default password TANDBERG 6 Toconfigure the 3G Gateway for UMTS dial in enter PRI or BRI numbers and dial in number s For details see the PRI Configuration and the Services Configuration section 7 To configure the gateway for IP dial in register the gateway to a gatekeeper and enter H 323 services For details see chapter 5 7 Services Configuration The LCD panel makes it possible to configure and the Check the IP settings and to reboot the system The front panel LCD menu items are displayed below Due to the limited amount of buttons the function will differ on every menu level also depending on the function of the menu reading or editing Appendix 0 contains a detailed description of every level and functions of every button The usage of the buttons is designed in an intuitive way and should not result in any problems IP Settings MainMenu IP Address IP settings IP Netmask IP Information IP Default GW com IP Information IP Address
24. e Mobile h324M video calls from behind this line Check this with your network operator If you are behind a PABX make sure that the PBABX is capable of routing Mobile H324M video calls 13 TANDBERG 3G Gateway User Manual 2 2 Connecting cables Power cable Connect the system power cable to an electrical distribution socket ISDN PRI or BRI cables The E1 T1 cable should be connected to a CSU Channel Service Unit You will need a CSU between your 3G Gateway and the PRI line from your network provider LAN cable To use the 3G Gateway on IP connect a LAN cable from the LAN 1 connector on the 3G Gateway to your network The LAN 2 3 and 4 connectors are not used and should be left open RS 232 cable To control the 3G Gateway using the dataport connect an RS 232 cable between the 3G Gateway s RS 232 connector and the COM port on a PC 14 5 Configure the Gateway 2 3 3G Gateway Configuration The 3G Gateway requires some basic configurations before it can be used It will be necessary to find the IP address and to create the dial in and dial out services program the ISDN PRI Line numbers It is possible to use the front panel LCD display or the serial RS232 cable Using the RS232 cable follow the instructions below 1 Connect the RS232 cable between the 3G Gateway and a PC and then switch on the 3G Gateway 2 Start a terminal program on the PC and configure it to 115200 8 1 None 3 a To assign a static IP a
25. e SSH and Telnet to configure the 3G Gateway 16 5 Configure the Gateway Enter Network Password p Note that the password can be changed in System Configuration Misc See also the section 5 5 Miscellaneous Configuration 17 TANDBERG 3G Gateway User Manual 3 Using the 3G Gateway 3 1 Call Overview The following Web page called Overview will be shown when the correct password has been entered and shows all calls currently active through the 3G Gateway Zl GW Management Microsoft Internet Explorer provided by TANDBERG _ File Edit View Favorites Tools Help l Q O 92 A p rms Ol m G O Address http 10 31 0 4 Eco in o more Sf more 0 20 40 99 100 Resource Usage 0 H 323 Busy on Load 100 3 Z 2 w O O v D GW Calls Shows each active call through the 3G Gateway Idle No call is active Active Call A call is active Source Destination Source shows the Status of the incoming call to the 3G Gateway the number and which network the incoming call is using 18 5 Configure the Gateway Destination shows the Status of the outgoing call from the 3G Gateway the number and which network the outgoing call is using Idle No active call call has been disconnected Alerting Call is being connected Connected Call is connected Establ out 3G Gateway is calling out to destination Clear out Call is being disconnected Number IS
26. eoconferencing systems Compatible with all available WCDMA H324M video telephony capable handsets who support DTMF tones Management Interfaces SOAP Simple Object Access Protocol is a lightweight protocol for exchange of information in a decentralized distributed environment XML Extensible Markup Language is a flexible way to create common information formats and share both the format and the data on the World Wide Web intranets and elsewhere This functionality can be used by management systems like the TANDBERG Management Suite to control the 3G Gateway HTTP Web interface for system management call management such as call transfer diagnostics and software uploads HTTPS Hypertext Transfer Protocol over Secure Socket Layer is a Web protocol that encrypts and decrypts user page requests as well as the pages that are returned by the Web server It uses Secure Socket Layer SSL as a sublayer under its regular HTTP application layering HTTPS uses port 443 instead of HTTP port 80 in its interactions with the lower layer TCP IP SSL uses a 40 bit key size for the RC4 stream encryption 1 Introduction algorithm which is considered an adequate degree of encryption for commercial exchange Network and Features Up to 30 video sites can be connected at the same time Call rate of 64 Kbit on ISDN side and 109kbps on IP side for each call is supported through the 3G Gateway Video IVR Selecting IP endpoint from address book TANDBE
27. ess http 10 31 0 6 z J co Links i Overview System status s System configuration Service Configuration BRI IP H323 SNMP Misc Upgrade ISDNIBRI Configuration Configuration BRI Protocol ETSI Euro ISDN For the settings to take effect the unit must be reset after pressing save Bearer Capabilities Incoming ubi z Outgoing H324m z 5 Fa e Save Restart LL 0 ep ep C Lt 0 z CD lt E Done EE Bap internet 4 BRI Protocol Select between the following BRI protocols ETSI Euro ISDN National ISDN AT amp T Custom Bearer capabilities Within ISDN different bearer capabilities are used to signal the type of date Voice Data H320 H324M which is used by switches and other equipment to determine what to do with the data or the call compressing voice data neglect etc e Incoming sets the ISDN bearer capability of the incoming 3G calls o UDI In some situations the non correct UDI Unrestricted Digital Information bearer is used in stead of the right H324M capability This setting makes it possible to accept incoming 3G calls with UDI bearer signalling o ALL Means that calls no matter which bearer are accepted This makes it possible to even accept audio calls e Outgoing sets the ISDN bearer capability for the outgoing 3G calls o H324M This ITU standardized capability is selected for outgoing calls by default 35 TAND
28. itions with an alphabet of only 1 character e g the full stop in an IP address is Skipped State 3 e Enter State 4 e ESC With changes in the data State 5 Confirm e ESC Without changes in the data State 2 State 4 Edit textual data element Cursor blinking on the character position to be changed e Up Down Change character cyclic within the alphabet for that position State 4 e ENTER Next position as State 3 UP State 4 e ESC State 3 State 5 Confirm Menu with 2 Items that can be scrolled using UP DOWN like State 1 Yes No No is de default 53 TANDBERG 3G Gateway User Manual e Up Down browse Yes No e ENTER in No state State 3 e ENTER in Yes state store State 2 e ESC Cancel the edit State 2 State 6 Confirm Menu Items like State 1 with Yes No No is the default e Up Down Scroll through Yes No e ENTER Confirm choice State 1 e ESC State 1 State 7 Choose Configuration option e Up Down previous next State 1 e ESC Cancel Edit to State 2 e ENTER Confirm Edit to State 2 54
29. lowing acknowledgement o This product includes software developed by the University of California Berkeley and its contributors Neither the name of the University nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission This software is provided by the Regents and contributors as is and any express or implied warranties including but not limited to the implied warranties of merchantability and fitness for a particular purpose are disclaimed In no event shall the Regents or contributors be liable for any direct indirect incidental special exemplary or consequential damages including but not limited to procurement of substitute goods or services loss of use data or profits or business interruption however caused and on any theory of liability whether in contract strict liability or tort including negligence or otherwise arising in any way out of the use of this software even if advised of the possibility of such damage Disclaimer The information in this document is furnished for informational purposes only it is subject to change without prior notice and should not be construed as a commitment by TANDBERG The information in this document is believed to be accurate and reliable however TANDBERG assumes no responsibility or liability for any errors or inaccuracies that may appear in this document nor for any infringements of patents
30. ming call routing to take place In order to enable parallel incoming calls a PRI number range must be defined For more details on UMTS Dial In services please see the section 5 7 Services DID Direct Inward Dialing DID will provide you with direct ISDN numbers for your IP endpoints i e it will do a direct mapping between your ISDN number and the H 323 Alias or vice versa In order to use DID you will need to have assigned multiple ISDN numbers to your ISDN PRI or BRI line as each ISDN number will map to a single IP endpoint Example Your ISDN number range is from 67124000 to 67124050 and DID is enabled You want your IP endpoints to have the numbers H 323 Alias in the range 94000 94050 In the services Configuration set remove Prefix Nr to 67124 set Service Type to DiD and add Prefix Nr to 9 To call an IP endpoint with H 323 Alias 94020 from ISDN dial the ISDN number 67124020 The gateway starts to call the IP endpoint and the connecting picture and sound are activated When the call is connected audio and video are transmitted through the gateway IVR Interactive Voice Response IVR also called extension dial in is an automated answering System that directs the call to the IP endpoint indicated by the caller The caller uses telephone tones DTMF to enter the H 323 Alias or extension IVR is useful if you have limited numbers on your ISDN PRI or BRI line 20 5 Configure the Gateway
31. mismatch 1 1 1 3G GATEWAY Capacity typical scenarios Due to the fixed bandwidth of UMTS video telephony every call will be limited to 64 kbit This offers a capacity of 30 simultaneous calls through a single PRI 3G Gateway or 8 calls through a 4 x BRI 3G Gateway Due to audio transcoding AMR to G 711 the bandwidth at IP side is 109 kbit s per session 64 Kbit G 711 audio and 45 kbit H 263 video Depending on the option package and version of the 3G Gateway PRI or BRI the amount of simultaneous 3G calls can be less then 30 or 23 for T1 11 TANDBERG 3G Gateway User Manual 2 Installation Precautions 12 Never install telephone wiring during a lightning storm Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations Never touch uninstalled telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electrical shock from lightning Do not use the telephone to report a gas leak in the vicinity of the leak The socket outlet shall be installed near to the equipment and shall be easily accessible Never install cables without first switching the power OFF This product complies with directives LVD 73 23 EC EMC 89 366 EEC R amp TTE 99 5 EEC This product complies with
32. o store the new settings press Save These settings will take effect when the system is restarted Restart This button will restart the gateway Any changes made in IP Configuration and IP Service will then take effect 38 5 Configure the Gateway 5 3 H 323 Configuration To dial out from IP to ISDN through the gateway requires the use of H 323 numbers E 164 aliases This means that the gateway must be registered to a Gatekeeper E GW Management HOSTBLD Microsoft Internet Explorer provided by TANDBERG File Edit View Favorites Tools Help Q sse ix B TN JO search T Favorites eh 2A fi Overview System status e System configuration Service Configuration IP H 323 SNMP Misc Upgrade H323 Configuration Settings Nett Gatekeeper Mode Gatekeeper Gatekeeper IP Address 255 255 255 255 Authentication Mode auto v Authentication ID E Authentication e Password H 323 Gatekeeper SERES Inactive 312128919 Save Mjoe 4 Y OST l Mmm 7 H 323 Gatekeeper Status shows the current status of the Gatekeeper registration Note that if the Gatekeeper is configured with an alternative Gatekeeper the Status area might report a registration to the IP address of the alternative Gatekeeper 39 TANDBERG 3G Gateway User Manual Gatekeeper Settings Gatekeeper Mode Enables the gateway to register to a Gatekeeper or without direct mode Selecting di
33. on Red Alarm or Loss of signal LOS indicates that there is no signal and thus no framing info received The same effect will be obtained by pulling out the PRI cable This may also be caused by a broken connector in the receive RX part of the cable Yellow Alarm or Remote Alarm Indicator RAI means that the gateway is receiving framing info but in this framing info the other side tells the gateway that it is not reading the gateway s transmitted framing info Typically this may be a broken connector in the transmit TX part of the PRI cable This could also indicate weak or noisy signal in the transmit TX part of the PRI cable Blue Alarm indicates that the received frames are not synchronized properly No LED s lite indicates that layer one framing is working right protocol like for example EURO ISDN selected but that however there is a problem at layer 2 caused by for example a CRC4 configuration mismatch 5 Configure the Gateway BRI Status The picture below show the status page of a BRI version of the gateway d GW Management Microsoft Internet Explorer provided by TANDBERG lol xi File Edit View Favorites Tools Help ay Q ex di E 5B 75 B Search Se Favorites Cy B ld rel a A 1 adkes E hpjo3t0e Links 5 Overview System status MS LS CELL TEE LUC BN Service Configuration ISDN BRI Status H 323 System Information Available Resources ISDNIBRI Status BRI 1 Layer 1 Layer 2
34. ook in the 3G Gateway it is required to configure a TMS server Enter both the IP address and the phonebook path Services The different IP services on the gateway Telnet Telnet Challenge HTTP HTTPS and SNMP can be independently disabled to prevent access to the system 43 TANDBERG 3G Gateway User Manual In addition the SNMP Service Read Only Traps Only will make it possible to read SNMP messages in addition to enable disable SNMP Save Press Save and then the Restart 44 5 Configure the Gateway 5 6 Software Upgrade Software upgrade is where new software to the gateway can be installed from It also shows current software version and the gateway s hardware serial number W Management HOSTBLD Microsoft Internet Explorer provided by TANDBERG i nmi x File Edit View Favorites Tools Help w Q sax Y ix 5h JO Search Sf Favorites 3 iml x Jim a addess E mpunosioi 0100 OOOO E ws 5 Overview System status e System configuration Service Configuration IP H 323 SNMP Misc Upgrade Software Upgrade System Information Software Version N1 0AIpha40 PAL TEST SW Hardware Serial Number DEADBEEF Installed Options Current Option Key Install Software Software Upgrade Enter the release key in Roaster the Key field and press Install Software You will be presented with a new page where you Install Software select the software package file to upload emae 5
35. r capabilities are used to signal the type of date Voice Data H320 H324M which is used by switches and other equipment to determine what to do with the data or the call compressing voice data neglect etc e Incoming sets the ISDN bearer capability of the incoming 3G calls o UDI In some situations the non correct UDI Unrestricted Digital Information bearer is used in stead of the right H324M capability This setting makes it possible to accept incoming 3G calls with UDI bearer signalling o ALL Means that calls no matter which bearer are accepted This makes it possible to even accept audio calls e Outgoing sets the ISDN bearer capability for the outgoing 3G calls o H324M This ITU standardized capability is selected for outgoing calls by default o UDI In some situations the switch does not accept calls which use the correct H324M capability This setting makes it possible to use the gateway in these situations via selecting UDI Low Channel Indicates the lowest numbered E1 T1 B channel the system is allowed to use for each PRI line when selecting channels for outgoing calls 34 5 Configure the Gateway 5 1 2 BRI configuration To configure the 4 BRI ports select System Configuration BRI as shown in the figure below E GW Management Microsoft Internet Explorer provided by TANDBERG 1 oj xj File Edt View Favorites Tools Help ay Qa 5 ON pO search Se Favorites Sun LJ amp 3 Addr
36. rect will gray out the gatekeeper IP address settings When registered with a gatekeeper the H 323 Gatekeeper Status shows Registered Gatekeeper s IP address and what port used Selecting direct mode will result in no Gatekeeper registration hence it is not possible to dial through the Gateway via alias names The H 323 Gatekeeper Status window will show Inactive Problems with registration will be shown in the Status area and as a Red alarm on the Overview page Gatekeeper IP Address Enter the Gatekeeper IP Address that the gateway should register to Leaving empty will result in direct dialing without the use of aliases Authentication Mode Off Register to the Gatekeeper without authentication Auto Register to the Gatekeeper with H 235 authentication using ID Password given below Authentication ID Password Enter the ID and password required to perform H 235 authentication at the Gatekeeper To register to a Gatekeeper that requires authentication an NTP server has to be configured Note in case password is emty the gateway will still use the Authentication ID for registering with the gatekeeper In case Authentication ID is empty the system name will be used for registration 40 5 Configure the Gateway 5 4 SNMP Configuration SNMP Simple Network Management Protocol is used for monitoring and configuring different units in a network The gateway s SNMP Agent responds to requests from SNMP Managers a PC program etc
37. tatlgn osito TE iaesners sadeotevageetexeeeeeouasts 35 5 2 IP Gonfiguiratonis iier leiten nania iiaa did ania cles ilasapiieedeaeedadeeisantevesaes 37 5 3 H323 Configuratio ET 39 5 4 SNMP GConfIglFratiOn ucc t ianea extat aai onu nk e eue ame PR a 41 5 5 Miscellaneous Configuration eee 43 5 6 Software Upgrade Esperien intaon n E a E aaa a a Aa a i Ea AE a NES 45 5 7 Services Configuration esses enne iaaa iadaaa nnns innen nnns 47 5 7 1 li UR 49 VE MEE Clem 50 ADDONGICES m 51 vii TANDBERG 3G Gateway User Manual 1 Introduction The TANDBERG 3G Gateway enables sites on IP and UMTS Handsets to participate in meetings with eachother with the quality and reliability found in all TANDBERG equipment IP Services and Procedures Service Prefix Load balance UMTS Services The TANDBERG 3G Gateway offers a variety of UMTS dial in services Direct Inward Dialing DID The destination endpoint is determined from the dialed number Interactive Voice Response IVR The destination endpoint can be selected via touch tones Security Secure Access support XML SOAP over HTTPS Web HTTP encrypted password and the services that can be disabled Video Quality H 263 video compression Audio Quality AMR G 711 audio compression Support AMR bitrate 4 75 kbit 12 2 kbit Interoperability Worldwide compatibility with standards based vid
38. the standards GR 63 CORE and GR 1089 CORE and is NEBS approved by UL For NEBS compliance the product should be installed in the following manner There should be a clearance of 9 1cm between the product and any other product mounted in the rack 5 Configure the Gateway 2 1 Unpacking To avoid damage to the unit during transportation the 3G Gateway is delivered in a special shipping box which should contain the following components User Manual and other documentation on CD Rack ears screws and screwdriver Cables o Power cable o One ISDN PRI cables or 4 ISDN BRI cables depending on the version o Ethernet cable o RS232 cable TANDBERG 3G Gateway Installation site preparations Make sure that the 3G Gateway is accessible and that all cables can be easily connected For ventilation Leave a space of at least 10cm 4 inches behind the 3G Gateway s rear panel and 10cm 4 inches in front of the front panel The room in which you install the 3G Gateway should have an ambient temperature between 0 C and 35 C 32 F and 95 F and between 10 and 90 non condensing relative humidity Do not place heavy objects directly on top of the 3G Gateway Do not place hot objects directly on top or directly beneath the 3G Gateway Use a grounded AC power outlet for the 3G Gateway You will need a CSU Channel Service Unit between your system and the PRI line from your network provider Make sure that it is possible to receive and to mak
39. this person will be dialed In case the name is not listed pursue in completing the name using the T9 concept known from SMS The star key on the keyboard is used as backspace all Call Status Allan bji rnstad Altredo truji Berit blom Alisandair munro Bernice brown Allan bjernstad Demowall nor 2 i 21 TANDBERG 3G Gateway User Manual Example An UMTS phone calls into the Extension Dial In number with IVR phonebook active The gateway shows a menu with makes it possible to submit the name both Christian and first name via the alohanumeric DTRMF keys For example finding Michel is possible via pressing 6 m n o 4 2 The top entry in the phonebook will be highlighted and pressing will starts to call the IP endpoint the Connecting picture and sound are activated When the call is connected audio and video are transmitted through the gateway Sequence of Services To ensure best service to the incoming UMTS call the gateway will first try to match the DID number and then the IVR Phonebook number 22 5 Configure the Gateway 3 3 Dial from IP IP endpoints and MCUs can call out through the gateway by using one of the services defined on the gateway The gateway support three different dial out services DiD 2 Direct outwards dialing of a 3G handset IVR gt Dialing 3G terminals via selection menu Phonebook gt Selecting entry from gateway phonebook Services
40. tion Table of Contents aiee e reno TE 8 1 7 The TANDBERG SG Gateway citt eret t t da kaa re Hu ena dE a ee RN Ea du 10 1 1 1 3G GATEWAY Capacity typical scenarios ssssseeeeneees 11 InStallatlon scsi 12 2 Ta of e141 19 odere cere reece erree eererennerpereerre eer ctce frre errr nrrerererrrree er iceerr S 13 2 2 Connecting Cables die aeter aede ta adora ra Fb esed te ane d ae la bean 14 2 3 9G Gateway ConflgUtaliOn 2 rice coe Et na store ese sa RED e ERO anao evans uad Nh 15 Using the SG Gateway 5 peret recedere i tk DA eee n d LEER et oap d 18 3 1 Call OVervieW 3 oret Ee Hn apex ER acte Dre xe dee he e XR E etx Ee peus 18 3 2 Dial from DU MITS eicit eie iet tented opes ee der o danda prae DERE ae EP do cud eua dads 20 SEC BI Iron A eee 23 View System StAtUs 25 44 PRVBRI Status occc ccsi MIT 26 AD NWA B23 Status 5er eoe bcd eer ei bu ea SUFRE sedan dsb aqux kn tee dead 29 4 3 System Information eaae cet itte corte rand eta detto nae a a Fata eue d le ga Rod eu de nhau 30 4 4 Available ReSOUIC6S eite ttt eoe eee Ee Ee eene oe aee ue ERR Ek e REEL E aene T HE RENE S 31 Gonfigure the Gateway deci ace te aeter edere e ie ie e Reed ue det eH Ree oe eoa 32 5 1 System Configuratio xissini oiread aaa eaae aa sinn n a ennt nnns 33 5 1 1 PRI Gomi ration sexs ee EET 33 5 1 2 BRI configu
41. v type From To Net type Prefix Postfix Net type Prefix Postfix Di H323 3333 H323 Phonebook H324m 3G 01521985 H323 904758123 DiD H324m 3G 0152198501 H323 9047584627 Description Phonebook Service wee E type From Nettype H324m36 Prefix Nr Postfix To Net type Hazme Prefix Nr Postfix 5 Create New Configuration Signal Busy on Load ET D 9ESIRE CI T f ep nene Figure 1 Proposed configuration webpage for the dialing rules Description This is a friendly name for the service configured like for example 3G to H323 Service type Defines the type of service for a specific dial in number both H323 and 3G Possible services are e DiD IVR Phonebook Net type from The net type indicates the dial in for this particular service configuration Possible choices are e H323 e 3G H324m 47 TANDBERG 3G Gateway User Manual The configuration should be read from left to right as subsequent actions taken after each otter In Prefix nr remove in Postfix remove Service type out Prefix Nr add out Postfix add The in Prefix Nr amp Postfix set will be used for matching the incoming called number address The out Prefix Nr amp Postfix set will be used to construct the number address that will be called if applicable Prefix nr from In case a number matches this prefix it will be removed Like for example Prefix Nr 6789 Dialed number 67890000 Number used in
42. ystem status System configuration Service Configuration ISDN BRI Status H 323 System information Available Resources H 323 Status Status GW IP address 10 31 0 6 H 323 Gatekeeper Status Registered 10 47 9 1 1719 GW IP Alias 84 1718 nl E 12138319 joe 2D wmm Z7 Note that it is not possible to use this IP address to place calls through the Gateway GW IP Address Shows the IP address of the gateway H 323 Gatekeeper Status Shows status and IP address of the Gatekeeper the gateway is registered to Inactive means the gateway is not registered to a gatekeeper Registering means the gateway is having problems registering with selected gatekeeper GW IP Alias This is the name the Gateway is registered with at the gatekeeper 29 TANDBERG 3G Gateway User Manual 4 3 System Information To view gateway information open System Information as shown in the figure below This page provides information on installed software and hardware p GW Management HOSTBLD Microsoft Internet Explorer provided by TANDBERG Edit View Favorites Tools Help a S x 5n TRN JO search 1f Favorites 2 E gt Je 8 Address http 10 31 0 101 1080 8e 5 Overview P System status System configuration Service Configuration H 323 System Information Available Resources System Information Information System Hame HOSTBLD Software Release N1 0Alpha40 PAL TEST SW Release D
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