Home

uMobility User`s Guide - iPhone

1. Limitations With uMobility The uMobility load v2 1 4 has known limitations as outlined below Varaha s roadmap for continuing releases will deal with many of these issues which will be tracked using the Release Notes for this client e For enterprise calls uMobility calls over cellular network the client cannot have or in the dialed enterprise number string Known Issues e Favorites dial list is not presently supported e The iPhone limitation of allowing multitasking for third party applications will cause the uMobility client to exit when there is an incoming cellular call or a user action to start another application e Personal ringtone is not supported Also default phone ringtone is not presently supported e Bluetooth headsets are supported when the uMobility client is operating in the cellular network only e Known iPhone issue http discussions apple com thread jspa threadID 1848644 amp tstart 0 o Inserting wired headphone into the iPhone phone may sometimes cause the uMobility client to exit and start the iPod application playing a random song e The iPhone uses Alert messages to let the user know about various network events e g incoming SMS message and device events e g low battery condition Please refer to the Application Note Apple iPhone Alert Call Behavior for more information on the calling and called party user experience with these events Title uMobility User s Guide Apple iPhone and iP
2. NOTE Product registration includes transmitting the following installation information to the Varaha registration server the device MAC address and configuration details including but not limited to the application version number site key user name proxy domain and organization Title uMobility User s Guide Apple iPhone and iPod Touch 2 1 4 Confidential 2003 2010 Varaha Systems Inc Page 41 of 41 THIS DOCUMENT AND THE DATA DISCLOSED HEREIN OR HEREWITH IS PROPRIETARY AND IS NOT TO BE REPRODUCED USED OR DISCLOSED IN WHOLE OR IN PART TO ANYONE WITHOUT THE WRITTEN PERMISSION OF VARAHA SYSTEMS COPYRIGHT Varaha Systems 2008
3. Apple iPhone and iPod Touch 2 1 4 Confidential 2003 2010 Varaha Systems Inc Page 5 of 41 THIS DOCUMENT AND THE DATA DISCLOSED HEREIN OR HEREWITH IS PROPRIETARY AND IS NOT TO BE REPRODUCED USED OR DISCLOSED IN WHOLE OR IN PART TO ANYONE WITHOUT THE WRITTEN PERMISSION OF VARAHA SYSTEMS COPYRIGHT Varaha Systems 2008 User s Guide Apple iPhone and iPod Touch library The next time the end user syncs the iPhone the updated uMobility client will be loaded onto the iPhone device Downloading uMobility using the iPhone or iPod Touch 1 Be sure that the iPhone s battery is fully charged before beginning the installation or plug the iPhone into a USB or electrical outlet to ensure the iPhone does not run out of battery during the installation 2 Launch the App Store application on the iPhone from the main screen Jump Screen 3 Press the Search button in the upper right hand corner of the screen 4 Tap the Search window to bring up the keyboard 5 Clear the Search window if any text remains from previous searches 6 Enter Varaha Systems or uMobility and tap Search in order to locate the uMobility application 7 Tap the application listed on the screen 8 Tap to change the icon to Install 9 Enter the Username and Password for the App Store account associated with the iPhone 10 Click OK 11 The application will begin downloading once the Username and Password credentials are confir
4. SOFTWARE LICENSE As long as you comply with the terms of this End User License Agreement the Agreement Varaha Systems grants to you a non exclusive license to Use the SOFTWARE PRODUCT for the purposes described in the Documentation a General Use You may install and use a copy of the SOFTWARE PRODUCT on the compatible device or compatible computer b Server Use You may use the SOFTWARE PRODUCT on a network provided that you have a licensed copy of the SOFTWARE PRODUCT for each user that uses the SOFTWARE PRODUCT No other network use is permitted including but not limited to using the SOFTWARE PRODUCT either directly or through commands data or instructions from or to a computer not part of the internal network for internet or web hosting services or by any user not licensed to use this copy of the SOFTWARE PRODUCT through a valid license from Varaha Systems c Backup Copy You may make one backup copy of the SOFTWARE PRODUCT provided the backup copy is not Title uMobility User s Guide Apple iPhone and iPod Touch 2 1 4 Confidential 2003 2010 Varaha Systems Inc Page 37 of 41 THIS DOCUMENT AND THE DATA DISCLOSED HEREIN OR HEREWITH IS PROPRIETARY AND IS NOT TO BE REPRODUCED USED OR DISCLOSED IN WHOLE OR IN PART TO ANYONE WITHOUT THE WRITTEN PERMISSION OF VARAHA SYSTEMS COPYRIGHT Varaha Systems 2008 User s Guide Apple iPhone and iPod Touch installed or used on any computer You may not transfer
5. Upon tapping uMobility the screen changes into the one of the immediate left which is the uMobility client with a new green status and information bar on top If the user desires to return the call s interface control back to the native dialer tapping anywhere on the green bar will remove the uMobility client and return the native 1Phone dialer to the foreground sen oeo tions Call Smee With the uMobility client now in the foreground the ea aii notice that the screen shot example shows the uMobility client is Registered Title uMobility User s Guide Apple iPhone and iPod Touch 2 1 4 Confidential 2003 2010 Varaha Systems Inc Page 24 of 41 THIS DOCUMENT AND THE DATA DISCLOSED HEREIN OR HEREWITH IS PROPRIETARY AND IS NOT TO BE REPRODUCED USED OR DISCLOSED IN WHOLE OR IN PART TO ANYONE WITHOUT THE WRITTEN PERMISSION OF VARAHA SYSTEMS COPYRIGHT Varaha Systems 2008 User s Guide Apple iPhone and iPod Touch This means the client has found a valid Wi Fi network has received an IP address and has communicated back to the network based uMC of its present location and situation The uMC will then work with the client to see if the Wi Fi network s performance is sufficient to provide voice grade quality of service and allow the active call to be moved from the cellular network to the available W1 Fi network ila Move Blind Transter If the W1 Fi network is determined to be able to n support the active c
6. have OS version 3 0 or higher Downloading uMobility using a Computer 1 Launch the iTunes application from the computer Mac or PC 2 Enter in a valid username and password when logging in to the App Store 3 Search for the company name Varaha Systems or uMobility in order to locate the uMobility application on the App Store 4 Select the uMobility application from the list and then click Download 5 The uMobility application will begin the downloading process after the user s credentials have been validated If asked for the username and password again enter that information now 6 When the download is completed the uMobility application will then be available to load onto the iPhone using the 1Tunes application 7 Connect the iPhone to the computer using the supplied cable 8 Synchronize the iPhone with the computer using the instructions provided by Apple Please note that the user will need to select the uMobility application from the Applications list in order for uMobilty to be moved to the 1Phone 9 When the Sync process is completed the iPhone s screen will blank for an interval while the Sync process completes When the screen refreshes the uMobility application is ready for configuration When an upgrade for the uMobility application becomes available repeat these steps and if asked confirm by tapping Yes to replace the application already in place in the iTunes Title uMobility User s Guide
7. Call Hold DND The user taps the key pad to enter in the phone number of the desired party Tap Add Call ee End Call press to return to call 8114 3 6 7 PORS TUV W 0 H TE KeyPad Title uMobility User s Guide Apple iPhone and iPod Touch 2 1 4 Confidential 2003 2010 Varaha Systems Inc Page 31 of 41 THIS DOCUMENT AND THE DATA DISCLOSED HEREIN OR HEREWITH IS PROPRIETARY AND IS NOT TO BE REPRODUCED USED OR DISCLOSED IN WHOLE OR IN PART TO ANYONE WITHOUT THE WRITTEN PERMISSION OF VARAHA SYSTEMS COPYRIGHT Varaha Systems 2008 User s Guide Apple iPhone and iPod Touch The screen updates showing the user the message icon Calling which is displayed in the upper right hand corner The first active called party is placed on Hold see screen shot below wDEA gt 3 56 PM 8112 8114 Bern _ E Mute DND Keypad Gl Transter l Speaker Press Swap Add Call Swap ene End Call muil IDEA gt The requested call to Added Call number is completed Both calls are active the first on Hold the second active hence the counter increments the passing seconds as reflected in the screen shot to the left To connect to the first called party tap Swap 8112 8114 00 17 oy DND Transfer O Ono e Mute Keypad ll Add Call Swap Speaker ene End Call Title uMobility User s Guide Apple iPhone and iPod T
8. Home Profile icon in the BN Aa WAGT A NEN ae ne an progrons upper left hand side of the screen to return to the previous menu then tap uMobility again in the upper left hand side of the screen to return to the uMobility settings main menu as seen in the screen shot on the Do not show this message again left below OK To switch between profiles tap Select Profile to gain access to the Select Profile window as shown by the screen shot on the right below Tap the desired profile to activate which will place a check mark next to the selected Profile The Profile with the check mark will be the used by the uMobility client application the next time it is run from the Jump Screen LATET gt 8 38 PM zoj all AT amp T gt 8 57 PM Call Logs uMobility _ Home Profile gt Home v Work Profile gt Work Other Profile gt Other select Profile Home gt Title uMobility User s Guide Apple iPhone and iPod Touch 2 1 4 Confidential 2003 2010 Varaha Systems Inc Page 14 of 41 THIS DOCUMENT AND THE DATA DISCLOSED HEREIN OR HEREWITH IS PROPRIETARY AND IS NOT TO BE REPRODUCED USED OR DISCLOSED IN WHOLE OR IN PART TO ANYONE WITHOUT THE WRITTEN PERMISSION OF VARAHA SYSTEMS COPYRIGHT Varaha Systems 2008 User s Guide Apple iPhone and iPod Touch Getting to Know the uMobility Client Application To access the uMobility application go to the device s Jump Screen Selecting the uMobility icon wi
9. causes the glass to uUMODIII len ote 7 Y vibrate on the touch screen This combination of events occurs when on a Wi Fi call as well but the native echo cancellation capabilities are not available during a Wi Fi based service Therefore Varaha Systems has added echo cancellation capabilities to the uMobility client When this capability is turned On the uMobility client will clean up the echo introduced by the device a combination of acoustic and hybrid echo will provide a much clearer voice conversation to be enjoyed by those on the active call Keep Alive Time Sec This setting should only be changed under the advice of a SysAdmin or the service provider This setting determines how often a keep alive message is sent to the UMC Keep Alive messages are used in IP communications to maintain communications contact between two network elements al ATET_ amp 10 27 PM Keep Alive Type The default of this setting is UDP Advanced Settings Keep Alive Type User Data Packet The alternative is SIP OPTION This setting should not be changed by the user unless instructed to by the SysAdmin or the service provider This setting SIP OPTION determines what type of protocol is used by the client to communicate Keep Alive messages to the uMC Default UDP vV Notifications This setting determines whether the user will received APNS Apple Push Notification Service messages before or after a network handoff On means APNS
10. dn us 3028de 42 This action will cause the device to request the OTA process to begin loading a data file that contains the user name password and related network information needed by uMobility Title uMobility User s Guide Apple iPhone and iPod Touch 2 1 4 Confidential 2003 2010 Varaha Systems Inc Page 8 of 41 THIS DOCUMENT AND THE DATA DISCLOSED HEREIN OR HEREWITH IS PROPRIETARY AND IS NOT TO BE REPRODUCED USED OR DISCLOSED IN WHOLE OR IN PART TO ANYONE WITHOUT THE WRITTEN PERMISSION OF VARAHA SYSTEMS COPYRIGHT Varaha Systems 2008 User s Guide Apple iPhone and iPod Touch The next screen will advise the user that the configuration information has been downloaded and is now being processed by the uMobility client application siii VodaloneiN S 17 57 Once the configuration processing is completed the uMobility application will load into memory and the uMobility dialer will appear in the screen The client will na ATET F 10 44 PM then being the registration process see progress messages in the upper left hand portion of the screen When completed the uMobility client is ready to take and make the user s calls If the user attempts to launch the uMobility application prior to receiving and storing the configuration parameters from the OTA process or 1f there is an error that has occurred during the download process or something is incorrect in the parameter
11. gt Advanced Settings to engage this feature Add Call tapping this selection allows the user to put the first call on Hold bringing up the uMobility dialer to make a 2 call Note if the user has selected Always Ask in the uMobility settings Add Call will still default to the uMobility dialer for the second call Engaging this feature brings up the call capability Swap allowing the user to move from the first call to the second and back again Swap can be used as many times as necessary to accomplish the objective See Advanced Options for more information on this feature s operation Hold tapping this selection allows the user to place the call on hold so that another action can be taken e g placing a 2 call to consult with another party then return to the first call to address the issue See Add Call for additional information Title uMobility User s Guide Apple iPhone and iPod Touch 2 1 4 Confidential 2003 2010 Varaha Systems Inc Page 21 of 41 THIS DOCUMENT AND THE DATA DISCLOSED HEREIN OR HEREWITH IS PROPRIETARY AND IS NOT TO BE REPRODUCED USED OR DISCLOSED IN WHOLE OR IN PART TO ANYONE WITHOUT THE WRITTEN PERMISSION OF VARAHA SYSTEMS COPYRIGHT Varaha Systems 2008 User s Guide Apple iPhone and iPod Touch DND Do Not Disturb will tell the uMC to send all incoming calls directed to the uMobility number directly to the enterprise voicemail system Note calls placed using an a
12. iPhone ccccceceeeeeeeeceeeeeeeeseeeesaeeeees 5 Device Requirements cccccccseccscccececececeeeceeecseeceeeceeeceeecseecseeteeeseeeseeenes 5 Getting Started with uMobility 7 Configuring uMobility ccc cceccccceeeeeeeeeeseeeeceecesseeeeseeesseeeeseeeeseeesseeesaes 7 Ve NN OO Sasa sees zacs scene ssegnacecossseen E E 20 Moving Calls Between Networks Handoff ccscceccseeeeseeeeeeeeeeeeeesees 23 Advanced Options With uMobility 27 Transfer a Call With uMobility ee ceeccceeeeceeeeseeeeeseeesseeessaeeessaeeeas 27 Add Call With UMODINY cscanccccssandenceranocecneandearesazeeereennaruseeaatneenieasnsenecsees 31 Uninstalling uMobility cc cccccccceeeeceeeeseeeseeeeseeeeseeeseseseeeeaeeseeeeseeeseeeees 34 Limitations With uMobility asus aauensicnieneniienasendctennudentadeen eassieeneinaGeaneeueenedenses 35 Known MSS SS erie cei ei ie ced ae id ici eee gi ici pee ni tie ect 35 LOO SN EEE A TE N ER 36 Configuring iPhone to Work with a Wi Fi Network ccccceeeeeseeeeeeeees 36 Appendix A End User License Agreement 37 Title uMobility User s Guide Apple iPhone and iPod Touch 2 1 4 Confidential 2003 2010 Varaha Systems Inc Page 2 of 41 THIS DOCUMENT AND THE DATA DISCLOSED HEREIN OR HEREWITH IS PROPRIETARY AND IS NOT TO BE REPRODUCED USED OR DISCLOSED IN WHOLE OR IN PART TO ANYONE WITHOUT THE WRITTEN PERMISSION OF VARAHA SYSTEMS COPYRIGHT Varaha Syste
13. in no time e The client can also be used along with a uMobility Controller UMC with a number of IP PBXes e g Toshiba Strata CIX NEC 8100 or Call Managers e g Cisco CUCM Please contact your solution provider e g dealer or Systems Administrator SysAdmin to find out if the iPhone iPod Touch is supported in your network as well as for further information on how to set up and register the device in that network e Finally the uMobility client can be used as a stand alone Wi Fi dialer when connected to an open source IP PBX e g Asterisk or Toshiba IP PBX Strata CIX Please NOTE that this implementation scenario is done entirely at the user s risk and is not a directly supported by Varaha or its sales channels Title uMobility User s Guide Apple iPhone and iPod Touch 2 1 4 Confidential 2003 2010 Varaha Systems Inc Page 3 of 41 THIS DOCUMENT AND THE DATA DISCLOSED HEREIN OR HEREWITH IS PROPRIETARY AND IS NOT TO BE REPRODUCED USED OR DISCLOSED IN WHOLE OR IN PART TO ANYONE WITHOUT THE WRITTEN PERMISSION OF VARAHA SYSTEMS COPYRIGHT Varaha Systems 2008 User s Guide Apple iPhone and iPod Touch How to Use this Guide This guide assists with the installation of uMobility on the smart phone in order to get started using uMobility as quickly as possible e To install uMobility skip to the next section Installing uMobility on the Apple iPhone e lf uMobility is already installed on the smart p
14. messages will be received by the client and displayed on the screen for the user s action Off means APNS notifications will not be sent to the client Please note if Notifications are turned off but the handoff feature is turned on handoffs will occur as determined by Title uMobility User s Guide Apple iPhone and iPod Touch 2 1 4 Confidential 2003 2010 Varaha Systems Inc Page 13 of 41 THIS DOCUMENT AND THE DATA DISCLOSED HEREIN OR HEREWITH IS PROPRIETARY AND IS NOT TO BE REPRODUCED USED OR DISCLOSED IN WHOLE OR IN PART TO ANYONE WITHOUT THE WRITTEN PERMISSION OF VARAHA SYSTEMS COPYRIGHT Varaha Systems 2008 User s Guide Apple iPhone and iPod Touch the current network conditions but the APNS notifications will not be displayed and since the uMobility client will not be in the foreground subsequent handoffs will not occur uMobility Client Note This note will appear the All Missed first time the uMobility application is launched If the user taps OK after reading the message that message Uhl IS eae ste LOIS will reappear every time the client application is hindi Ait id T when a launched If the user taps Do not show this message a again the setting slider in the Advanced Settings will fal pudendal het aey aan be set to Off and the message will not reappear until when hand off to WIFI happens _ the setting slider is turned back to the On position ene OM Devica ieee When completed tap the
15. network The next section Enterprise Voicemail Settings contains the settings necessary to enable easy access to the enterprise voicemail server Tap to enter in the phone number of the voicemail system in the field Enterprise Voicemail If the user desires the password for the account can be entered in the field entitled Voicemail Password The last section in the Home Profile stores the settings to access the cellular voicemail box Enter these Title uMobility User s Guide Apple iPhone and iPod Touch 2 1 4 Confidential 2003 2010 Varaha Systems Inc Page 12 of 41 THIS DOCUMENT AND THE DATA DISCLOSED HEREIN OR HEREWITH IS PROPRIETARY AND IS NOT TO BE REPRODUCED USED OR DISCLOSED IN WHOLE OR IN PART TO ANYONE WITHOUT THE WRITTEN PERMISSION OF VARAHA SYSTEMS COPYRIGHT Varaha Systems 2008 User s Guide Apple iPhone and iPod Touch Advanced Settings Tapping Advanced Settings Work Profile Advanced Settings will provide the user with another menu layer that provides for a number of additional options in Echo Cancellation MSW configuring the uMobility application Keep Alive Time Sec 30 Echo Cancellation The iPhone s cellular Keep Alive Type Default UDP gt application contains an ability to cancel out echo that is introduced while talking on the phone This echo Notifications On is created by the speaker while playing sounds e g e a Mek E voice conversation which in turn
16. of uMobility client software version 2 0 there are two methods for configuraiton of the client software after installation is completed from the steps above The first involves an Over The Air OTA SMS or email message the second is involves using the Settings screens from the device itself Over the Air OTA wiVedatonem 17 03 varahademo varaha com install uMobiity The service provider or SysAdmin will send either a SMS message or email message to the iPhone This message will contain a link to the OTA file needed by the uMobility client to complete the configuration needed to make the software fully operational Title uMobility User s Guide Apple iPhone and iPod Touch 2 1 4 Confidential 2003 2010 Varaha Systems Inc Page 7 of 41 THIS DOCUMENT AND THE DATA DISCLOSED HEREIN OR HEREWITH IS PROPRIETARY AND IS NOT TO BE REPRODUCED USED OR DISCLOSED IN WHOLE OR IN PART TO ANYONE WITHOUT THE WRITTEN PERMISSION OF VARAHA SYSTEMS COPYRIGHT Varaha Systems 2008 User s Guide Apple iPhone and iPod Touch Dear UMobility user Thank you for subscribing to uMobility services When the message is received tap to read the message Ensure Wi Fi is connected on then highlight and tap to select the link URL contained your device the message body Click on link below to configure uMobility client on your iPhone device Link to Configure uMobility http 192 168 1 106 8080 d jsp Pac
17. retain no copies you transfer all of the SOFTWARE PRODUCT including all component parts the media and printed materials any upgrades this EULA and if applicable the Certificate of Authenticity and the recipient agrees to the terms of this EULA A SOFTWARE PRODUCT which Varaha Systems licenses in multiples of two or more for example as a pack may only be transferred in its entirety In this case individual licenses may not be transferred h Termination Without prejudice to any other rights Varaha Systems may terminate the license if you fail to comply with its terms and conditions of this EULA In such event you must destroy all copies of the SOFTWARE PRODUCT and all of its component parts i Neither party may bring a legal action under this Agreement more than two years after the cause of action arose j The use of SOFTWARE PRODUCT is permitted as per the US or local export and licensing laws and may not be purchased and used in several countries The user is responsible for abiding all the local and international laws COPYRIGHTS AND PATENTS Title uMobility User s Guide Apple iPhone and iPod Touch 2 1 4 Confidential 2003 2010 Varaha Systems Inc Page 38 of 41 THIS DOCUMENT AND THE DATA DISCLOSED HEREIN OR HEREWITH IS PROPRIETARY AND IS NOT TO BE REPRODUCED USED OR DISCLOSED IN WHOLE OR IN PART TO ANYONE WITHOUT THE WRITTEN PERMISSION OF VARAHA SYSTEMS COPYRIGHT Varaha Systems 2008 User s Guide Apple iP
18. upper right hand corner of the menu Note that only dialed and received numbers from the uMobility application will be shown in this list Contacts takes the user to the Contacts list on the iPhone Keypad brings the KeyPad back to the main screen Pressing Voicemail automatically dials out to the preprogrammed voice mailbox of the iPhone If a new voicemail indication is received from the uMC then this is displayed with an icon e Network Error Message If the uMobility client encounters a network problem No Wi while registering with the network presently available any Enterprise 9727551861 lei k Er descriptive error messages will be briefly displayed in this area As soon as the host network or user resolves the issue the error message will be removed Title uMobility User s Guide Apple iPhone and iPod Touch 2 1 4 Confidential 2003 2010 Varaha Systems Inc Page 19 of 41 THIS DOCUMENT AND THE DATA DISCLOSED HEREIN OR HEREWITH IS PROPRIETARY AND IS NOT TO BE REPRODUCED USED OR DISCLOSED IN WHOLE OR IN PART TO ANYONE WITHOUT THE WRITTEN PERMISSION OF VARAHA SYSTEMS COPYRIGHT Varaha Systems 2008 User s Guide Apple iPhone and iPod Touch Making a Call With uMobility In order to originate a call the user needs to dial the desired number using the keypad and then click on the Call Button In the case where the Always Prompt option has been selected the user will next be presented with a
19. AHA SYSTEMS COPYRIGHT Varaha Systems 2008 User s Guide Apple iPhone and iPod Touch current network conditions Also note that if the user Declines the inbound call but remains in the active call uMobility may try again to move the call over to the cellular network as described Because of the way the 1Phone s operating system is architected this inbound call is presented to the user via the native dialer of the iPhone In order to conveniently get the uMobility client back to the foreground on screen so the user can engage the in call features of uMobility the uMobility solution uses a new feature available in the 3 0 version of the Apple OS Operating System called APNS Apple Push Notification Service The user s uMobility device will receive a message from the in network APNS server which will allow the user an easy way to bring the uMobility application back into the foreground 1 e on screen Selecting uMobility from the pop up will bring uMobility the uMobility client back into the foreground Press uMobility below to bring up while the call remains at the moment on the ee apReauon E network under the control of the native pe Poona laler all AT amp T 3 15 PM Touch to return to call 00 09 If the user selects Close the call will Registered 2142698824 remain under the control of the native dialer and only those in call features will be available for the duration of the active call
20. CTRONICALLY You the Licensee and Varaha Systems agree to contract electronically This means that when you choose the I Accept Yes or Next option on the device or computer user interface you acknowledge the agreement to these terms and conditions and that the are doing so with the intent to sign a contract with Varaha Systems electronically GRANT OF LICENSE This EULA grants you the following rights DEFINITIONS SOFTWARE PRODUCT means a all of the contents of the files disk s CD ROM s or other media with which this Agreement is provided including but not limited to i Varaha Systems or third party computer information or software and ii related explanatory written materials or files Documentation and b upgrades modified versions updates additions and copies of the SOFTWARE PRODUCT if any licensed to you by Varaha Systems collectively Updates Use or Using means to access install download copy or otherwise benefit from using the functionality of the SOFTWARE PRODUCT in accordance with the Documentation Permitted Number means one 1 unless otherwise indicated under a valid license e g volume license granted by Varaha Systems Computer means an electronic device that accepts information in digital or similar form and manipulates it for a specific result based on a sequence of instructions Varaha Systems means Varaha Systems nc 2650 Valley View Ln Bldg 1 Suite 200 Dallas TX 75234
21. FTWARE PRODUCT OR U S 5 00 PROVIDED HOWEVER IF YOU HAVE ENTERED INTO A VARAHA SYSTEMS SUPPORT SERVICES AGREEMENT VARAHA SYSTEMS ENTIRE LIABILITY REGARDING SUPPORT SERVICES SHALL BE GOVERNED BY THE TERMS OF THAT AGREEMENT BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY THE ABOVE LIMITATION MAY NOT APPLY TO YOU Varaha Systems will not be liable for 1 loss of or damage to the records or data or 2 any damages claimed by you based on any third party claim This limitation of liability also applies to any developer of a SOFTWARE PRODUCT supplied to Varaha Systems It is the maximum for which we are collectively responsible U S GOVERNMENT RIGHTS Use duplication or disclosure by the United States Government or its contractors of the SOFTWARE PRODUCT is subject to the restrictions and protections set forth in this EULA as provided for in DFAR 52 227 14 or DFAR 252 227 7013 as applicable or any successor regulation or as set forth in the particular governmental regulations which provide Varaha Systems with protection equivalent or greater than these provisions All rights not expressly granted are reserved EXPORT RESTRICTIONS You acknowledge that the SOFTWARE PRODUCT licensed hereunder is subject to the export control laws and regulations of the U S A and any amendments thereof You agree that you will not export or re export the SOFTWARE PRODUCT any part thereof or any process or service that is the di
22. Mobility Options menu There are several DND mop areas of interest on this menu Log Settings gt The first is DND Do Not Disturb When turned OFF DND takes no action When turned ON DND will instruct the uMC that the user does not Speed Dial List gt wish to be disturbed and all inbound calls to the user s uMobility number will be sent to the enterprise voicemail system Service Subscription gt Device Mobility List gt About Log Settings are further described in the uMobility Version v2 1 0 y Advanced section of this User Guide Options The Service Subscription provides the user with the ability to manage their monthly subscription to E the uMobility service This allows the user to opt in for the next month s service if that is how the Service Subscription user s service provider has arranged for use of the Press Subscribe to retrieve uMobility client software subscription details Title uMobility User s Guide Apple iPhone and iPod Touch 2 1 4 Confidential 2003 2010 Varaha Systems Inc Page 17 of 41 THIS DOCUMENT AND THE DATA DISCLOSED HEREIN OR HEREWITH IS PROPRIETARY AND IS NOT TO BE REPRODUCED USED OR DISCLOSED IN WHOLE OR IN PART TO ANYONE WITHOUT THE WRITTEN PERMISSION OF VARAHA SYSTEMS COPYRIGHT Varaha Systems 2008 User s Guide Apple iPhone and iPod Touch antl ATT F 9 06 PM Speed Dial List allows the user to store up to 10 eaaa speed dial nu
23. PRODUCT has resulted from accident abuse misapplication an incompatible operating environment an incompatible device or unauthorized use Any replacement SOFTWARE PRODUCT will be warranted for the remainder of the original warranty period or thirty 30 days whichever is greater NON AVAILABILITY of TRADITIONAL EMERGENCY ACCESS SERVICES such as 911 in the US or 999 in the UK Title uMobility User s Guide Apple iPhone and iPod Touch 2 1 4 Confidential 2003 2010 Varaha Systems Inc Page 39 of 41 THIS DOCUMENT AND THE DATA DISCLOSED HEREIN OR HEREWITH IS PROPRIETARY AND IS NOT TO BE REPRODUCED USED OR DISCLOSED IN WHOLE OR IN PART TO ANYONE WITHOUT THE WRITTEN PERMISSION OF VARAHA SYSTEMS COPYRIGHT Varaha Systems 2008 User s Guide Apple iPhone and iPod Touch The uMobility solution does not support traditional emergency access services EAS for example 911 or E911 in the US or 999 in the UK and therefore the user should route emergency calls through the cellular network only rather than the voice over IP facilities The distributor of the uMobility software the customers of the uMobility software and any such parties shall inform all end users guests and other third persons who may or may not be present at the physical location where you utilize the service of the non availability of traditional EAS in all circumstances through uMobility software The end user of the software does understand the limitation he
24. all with a sufficient quality of Mute Keypad Speaker service the green bar disappears and the entire uMobility client application screen returns to the foreground The reader will notice that the call timer oo Bs ae top center of the screen right under the called party s name has returned and starts counting from 00 00 This occurs because this Wi Fi based call is a new em End Call call having been handed the connection from the cellular network As a new call the timer beings afresh for the user s information Cellular to Wi Fi When a uMobility call is placed while in a cellular 1 21 4 269 8824 network the native cellular dialer is called up and used to 00 03 place the call If however the uMobility user moves within range of a qualified Wi Fi network the APNS message will once again grace the screen a uMobility Press uMobility below to bring up uMobility application Close i uMobility Title uMobility User s Guide Apple iPhone and iPod Touch 2 1 4 Confidential 2003 2010 Varaha Systems Inc Page 25 of 41 THIS DOCUMENT AND THE DATA DISCLOSED HEREIN OR HEREWITH IS PROPRIETARY AND IS NOT TO BE REPRODUCED USED OR DISCLOSED IN WHOLE OR IN PART TO ANYONE WITHOUT THE WRITTEN PERMISSION OF VARAHA SYSTEMS COPYRIGHT Varaha Systems 2008 User s Guide Apple iPhone and iPod Touch The user taps the uMobility button to bring the PITE KT uMobility application into the foreground of the T
25. ation to be easily iiase Baie configured with a Work number a Home number and an Other as a 3 choice The following section will outline the settings within the Home profile Note the Work and Other profile store the same settings information for their respective purpose Home gt Title uMobility User s Guide Apple iPhone and iPod Touch 2 1 4 Confidential 2003 2010 Varaha Systems Inc Page 10 of 41 THIS DOCUMENT AND THE DATA DISCLOSED HEREIN OR HEREWITH IS PROPRIETARY AND IS NOT TO BE REPRODUCED USED OR DISCLOSED IN WHOLE OR IN PART TO ANYONE WITHOUT THE WRITTEN PERMISSION OF VARAHA SYSTEMS COPYRIGHT Varaha Systems 2008 User s Guide Apple iPhone and iPod Touch The Home Profile contains four sections of information needed for uMobility to function properly Normally these items are provided by the OTA Over the Air provisioning process NOTE if required to provisioning a Profile manually take care tril to make correct entries in each of these sections as User ID 1039 uMobility will not function correctly without correct settings Authentication Name 1039 f f Password The first section in the Home Profile is the Account itself The user s service provider or system Display Name 1039 administrator will provide the information needed for es ata as peat this an all sections in the Work Profile Domain 192 168 1 250 Under Server Address enter the provided Account setting
26. blems related to the use of the SOFTWARE PRODUCT for trial and use c Components The SOFTWARE PRODUCT is licensed as a single product Its component parts may not be separated for use on more than one computer d Rental You may not rent lease lend or sublicense the SOFTWARE PRODUCT or permit it to be used on a service bureau basis e Support Services Varaha Systems may provide you with support services related to the SOFTWARE PRODUCT Support Services Use of Support Services is governed by Varaha Systems policies and programs described in the user manual in online documentation and or in other Varaha Systems provided materials Any supplemental software code provided to you as part of the Support Services shall be considered part of the SOFTWARE PRODUCT and subject to the terms and conditions of this EULA With respect to technical information you provide to Varaha Systems as part of the Support Services Varaha Systems may use such information for its business purposes including for product support and development Varaha Systems will not utilize such technical information in a form that personally identifies you f For evaluation copies you are not entitled to any enhancement or update to the SOFTWARE PRODUCT For evaluation copies Varaha Systems shall have no obligation to provide maintenance or support for the SOFTWARE PRODUCT g Permitted Transfer You may permanently transfer all of the rights under this EULA provided you
27. d as demonstrated in screenshot to the left Cell Number should be entered without and is the cell phone number of the iPhone device Note no entry for the iPod Touch is needed here as this device does not have cellular network capabilities The uMC Pilot number is the phone number of the uMobility Controller run by the network operator The Select Network provides three options for the behavior of the application e Always prompt every time a phone number is dialed uMobility will ask whether to use the uMobility or the cell phone personality CNAM CLID e uMobility each and every call placed from the iPhone will use the uMobility calling name CNAM and line ID CLID e Cellular each and every call placed from the iPhone will use the cellular calling name and line ID al AT amp T T 8 51 PM s l uMobility Signaling over 3G f OFF Enterprise Voicemail Settings Enterprise Voicemail Voicemail Password Cell Voicemail Settings and not allowed Cell Voicemail Voicemail Password Advanced Settings gt settings as desired Signaling over 3G allows the iPhone to use the data channel of the iPhone s cellular service plan to send and receive signaling information related to the service The most notable user experience while this setting is turned On will be visibility to voice mail messages in the Enterprise voice mail system even though the device is not connected to a Wi Fi
28. duty tax levy or fee on the SOFTWARE PRODUCT supplied under this Agreement you agree to pay that amount as Varaha Systems specifies or supply appropriate exemption documentation No refunds or credits for charges already due or paid LIMITED WARRANTY Varaha Systems warrants that a the SOFTWARE PRODUCT will perform substantially in accordance with the accompanying printed or electronic materials for a period of ninety 90 days from the date of receipt and b any Support Services provided by Varaha Systems under separately purchased subscription shall be of professional quality provided in a professional manner To the extent allowed by applicable law implied warranties on the SOFTWARE PRODUCT if any are limited to ninety 90 days Some states jurisdictions do not allow limitations on duration of an implied warranty so the above limitation applies to only one device appliance or system that the software is initially installed on CUSTOMER REMEDIES If the SOFTWARE PRODUCT does not perform in accordance with the warranties described above Varaha Systems entire liability and the exclusive remedy shall be at Varaha Systems s option either a return of the license fee paid if any or b repair or replacement of the SOFTWARE PRODUCT To make a warranty claim you must return the SOFTWARE PRODUCT to the place of purchase together with proof of purchase within the 90 day warranty period The warranties are void if failure of the SOFTWARE
29. etwork and is presently on an active call with the home Since the client is in an active call the in call options menu appears on the er ie screen 9 square displayed Announce TR lf the uMobility solution determines for whatever reason that the Wi Fi network s performance is no s longer sufficient to support the call e g the user is Mute Keypad Speaker leaving the PA building and the resultin Add Call Hold call quality 1 21 4 269 8824 begins to suffer uMobility will ee End Call have created a make before break call to the cell phone number of the uMobility enabled device The result of this behind the scenes activity is an inbound call that appears on the iPhone s screen An example screen shot is provided here The user may press the Answer button provided to move the call from the Wi Fi network over to the cellular network NOTE if the user presses the Decline button at this time F oe Decline q Pea the call will remain on the Wi Fi network the uMobility client application will reappear and the uMobility service will attempt to use the Wi Fi network for as long as possible given Title uMobility User s Guide Apple iPhone and iPod Touch 2 1 4 Confidential 2003 2010 Varaha Systems Inc Page 23 of 41 THIS DOCUMENT AND THE DATA DISCLOSED HEREIN OR HEREWITH IS PROPRIETARY AND IS NOT TO BE REPRODUCED USED OR DISCLOSED IN WHOLE OR IN PART TO ANYONE WITHOUT THE WRITTEN PERMISSION OF VAR
30. he call 0 2 Transfer sen Seo KeyPad press to return to call Registered 8113 4 GHI T 8 9 PORS TUV WXYZ To engage the outbound dialing the user then taps the Transfer icon at the bottom of the keypad Press Transfer to dial AL Seo KeyPad Title uMobility User s Guide Apple iPhone and iPod Touch 2 1 4 Confidential 2003 2010 Varaha Systems Inc Page 28 of 41 THIS DOCUMENT AND THE DATA DISCLOSED HEREIN OR HEREWITH IS PROPRIETARY AND IS NOT TO BE REPRODUCED USED OR DISCLOSED IN WHOLE OR IN PART TO ANYONE WITHOUT THE WRITTEN PERMISSION OF VARAHA SYSTEMS COPYRIGHT Varaha Systems 2008 User s Guide Apple iPhone and iPod Touch all IDEA F 2 10 PM After the user taps the Transfer icon the screen changes the one to the immediate left notifying the user that the transfer request is being processed Disconnectec Announce Transter WoO on o e E Move Blind Transter Mute Keypad Speaker Add Call Hold Processing Request is displayed End Call wDEA gt 2 20 PM 81 1 2 Call Disconnected is isplayed after the displayed after th Transfer is completed CF Ong are Announce Transter O ono o E Move Blind Transter Mute Keypad Speaker Fi amp Add Call Hold End Call When Transfer is done the first user will be disconnected Title uMobility User s Guide Apple iPhone and iPod Touch 2 1 4 Conf
31. hi Apple iPhone and iPod Touc 2003 2010 Varaha Systems Inc All Rights Reserved This document is the confidential property of Varaha Systems Inc No part of this document may be reproduced or transmitted in any form or by any means electronic or otherwise including photocopying reprinting scanning or recording for any purpose without the express written permission of Varaha Systems Inc TRADEMARKS uMobility is a trademark of Varaha Systems Inc All other company brand product or service names mentioned herein are the trademarks or registered trademarks of their respective owners DISCLAIMER Information in this document is subject to change without notice and should not be construed as a commitment on the part of Varaha Systems Inc Varaha Systems Inc does not assume any responsibility or make any warranty against errors that may appear in this document Varaha Systems Incorporated 2650 Valley View Lane Building 1 Suite 200 Dallas Texas 75234 Tel 1 972 241 2151 Fax 1 972 243 1505 E mail info varaha com Visit us at http Awww varaha com VARAHA SYSTEMS User s Guide Apple iPhone and iPod Touch Table of Contents Introduction 3 iPhone or iPod Touch Use CaS CS rasa sceasssssspessussennscosaecanusssaesnsnsseessneeeaese 3 How to Use this GUAE ec tcccctat netic eatncvatecatereinate ca striven estate datecioatedanateectatsleetoateeercaa 4 Installing uMobility on The Apple
32. hone and iPod Touch All title and copyrights in and to the SOFTWARE PRODUCT including but not limited to any images photographs animations video audio music text and applets incorporated into the SOFTWARE PRODUCT the accompanying printed materials and any copies of the SOFTWARE PRODUCT are owned by Varaha Systems or its suppliers The SOFTWARE PRODUCT is protected by copyright including without limitation by United States Copyright Law international treaty provisions and applicable laws in the country in which it is used You may not copy the SOFTWARE PRODUCT except as provided in Section 1 Any copies that you are permitted to make under this EULA must contain the same copyright and other proprietary notices that appear on or in the SOFTWARE PRODUCT If a third party claims that a SOFTWARE PRODUCT Varaha Systems provides to you infringes that party s patent or copyright Varaha Systems will at its expense defend you against that claim and pay all costs damages and attorney s fees that a court finally awards provided that you 1 promptly notify Varaha Systems in writing of the claim and 2 allow Varaha Systems to control and cooperate with Varaha Systems in the defense and any related settlement negotiations If such a claim is made or appears likely to be made you agree to permit Varaha Systems to enable you to continue to use the SOFTWARE PRODUCT or to modify it or replace it with one that is at least functionally equivale
33. hone and Wi Fi has not been configured skip to section 2 Configuring uMobility to Work with a Wi Fi Network e f uMobility is already installed on the smart phone and Wi Fi has been configured skip to section 3 Using uMobility to learn how to use uMobility e Section 4 Other uMobility Options explains how to access the contacts and call logs from UMobility and how to exit uMobility Title uMobility User s Guide Apple iPhone and iPod Touch 2 1 4 Confidential 2003 2010 Varaha Systems Inc Page 4 of 41 THIS DOCUMENT AND THE DATA DISCLOSED HEREIN OR HEREWITH IS PROPRIETARY AND IS NOT TO BE REPRODUCED USED OR DISCLOSED IN WHOLE OR IN PART TO ANYONE WITHOUT THE WRITTEN PERMISSION OF VARAHA SYSTEMS COPYRIGHT Varaha Systems 2008 User s Guide Apple iPhone and iPod Touch Installing uMobility on The Apple iPhone In the current release uMobility is installed on iPhone using either the iTunes application software from Apple or by accessing that same App Store directly from the iPhone s application for that purpose In order to download the uMobility application the user must have a valid account for the Apple App Store Device Requirements The iPhone is supported with OS version 3 0 or higher The iPhone 3G is supported with OS version 3 0 or higher The iPhone 3G S is supported with OS version 3 0 or higher The iPod Touch must be at least a 2 generation device audio port for microphone and
34. idential 2003 2010 Varaha Systems Inc Page 29 of 41 THIS DOCUMENT AND THE DATA DISCLOSED HEREIN OR HEREWITH IS PROPRIETARY AND IS NOT TO BE REPRODUCED USED OR DISCLOSED IN WHOLE OR IN PART TO ANYONE WITHOUT THE WRITTEN PERMISSION OF VARAHA SYSTEMS COPYRIGHT Varaha Systems 2008 ail IDEA gt 2 20 PM a Registered 8113 Upon completion the uMobility dial pad is returned to the screen and the call has been transferred to its desired destination Title uMobility User s Guide Apple iPhone and iPod Touch 2 1 4 Confidential 2003 2010 Varaha Systems Inc Page 30 of 41 THIS DOCUMENT AND THE DATA DISCLOSED HEREIN OR HEREWITH IS PROPRIETARY AND IS NOT TO BE REPRODUCED USED OR DISCLOSED IN WHOLE OR IN PART TO ANYONE WITHOUT THE WRITTEN PERMISSION OF VARAHA SYSTEMS COPYRIGHT Varaha Systems 2008 User s Guide Apple iPhone and iPod Touch Add Call With uMobility Once a call has been connected inbound or outbound the in call menu allows the user to Add Call al IDEA 3 56 PM Tap the Add Call icon will display the menu screen 8112 that allows the user to create another call engaging two separate conversations with the same device ep repo i From this screen the user 1S able to enter in the dialed i E Y digits of the additional called party that the user anaes Move Blind Transfer i Transter _ ie ae wishes to call HK or a Mute Keypad Speaker H amp Add
35. ility client by pressing the Move button on the feature pad while in an active call Select the number from the Device Mobility List to begin the process of moving the call from the iPhone to the requested device number Once an entry has been selected the message Moving Call will appear on the bottom of the screen The requested device will then ring with an incoming Options Call Logs Title uMobility User s Guide Apple iPhone and iPod Touch 2 1 4 Confidential 2003 2010 Varaha Systems Inc Page 18 of 41 THIS DOCUMENT AND THE DATA DISCLOSED HEREIN OR HEREWITH IS PROPRIETARY AND IS NOT TO BE REPRODUCED USED OR DISCLOSED IN WHOLE OR IN PART TO ANYONE WITHOUT THE WRITTEN PERMISSION OF VARAHA SYSTEMS COPYRIGHT Varaha Systems 2008 User s Guide Apple iPhone and iPod Touch call When the user answers that device the call will cease to be heard on the iPhone and the conversation can continued on the new device ome End Call If the user wishes to retrieve the call and place it back on the iPhone say in the example the user wants to leave the house but take the call with them tap on the Retrieve Call icon that appears at the top of the uMobility client The call will cease to be heard on the 2 device and the called party will again be heard on the iPhone using the uMobility client Call Logs displays a list of All or Missed call activity This list can be cleared by press the Clear button in the
36. ll launch the application Photos Camera mi 73 an Calculator S App Store x Once the application has completed launching the following screen will appear Network information message Aj Registered Display Area A 3 SF Network 1 connectivity 1 Registered 4 2 Enterprise or 3 Cell a oo N s ro Ti 6 N Vii AOI i J 9 Dialpad J F a a I J WXYZ A T j A Ks AJ J lt Panel Menu Title uMobility User s Guide Apple iPhone and iPod Touch 2 1 4 Confidential 2003 2010 Varaha Systems Inc Page 15 of 41 THIS DOCUMENT AND THE DATA DISCLOSED HEREIN OR HEREWITH IS PROPRIETARY AND IS NOT TO BE REPRODUCED USED OR DISCLOSED IN WHOLE OR IN PART TO ANYONE WITHOUT THE WRITTEN PERMISSION OF VARAHA SYSTEMS COPYRIGHT Varaha Systems 2008 User s Guide Apple iPhone and iPod Touch Each of the application areas are described below e Display Area used by uMobility to provide information about the network connection status of the iPhone e Network Connectivity Area relates information on the network that could be used by the application when the next phone call is placed on the device Registered means uMobility has found a W1 Fi zone or if turned on a cellular data connection and has Registered used that interface to register back to the network provider or enterprise Depending upon the insta
37. llation the uMobility phone number will display along with the Registered notification Enterprise means that a cellular data network has been found and is being used to register the uMobility client with the network provider Depending upon the installation the uMobility phone number will display along with the Enterprise notification Enterprise Cell lets the user know that no data network is available W1 Fi or 3G and that calls will be Cell placed exclusively using the cellular network and no Enterprise MWI information will be received Note this message will not appear when using the iPod Touch e Dial Pad 10 digit keypad to enter in phone numbers or interact with IVR and ACD requests e g calling in to a conference service and being asked to enter the meeting ID e Panel Menu choices available to the user for additional functionality Title uMobility User s Guide Apple iPhone and iPod Touch 2 1 4 Confidential 2003 2010 Varaha Systems Inc Page 16 of 41 THIS DOCUMENT AND THE DATA DISCLOSED HEREIN OR HEREWITH IS PROPRIETARY AND IS NOT TO BE REPRODUCED USED OR DISCLOSED IN WHOLE OR IN PART TO ANYONE WITHOUT THE WRITTEN PERMISSION OF VARAHA SYSTEMS COPYRIGHT Varaha Systems 2008 The following section will outline the features provided by the choices housed in the atl ATAT F 9 03 PM Panel menu above The left most selection Options takes the user to Jaces the u
38. mbers Tapping on one of the entry fields brings up the iPhone s keyboard Tap the 123 button in the lower left hand side to change the keyboard to enable numeric typing If the user wants to add a Speed Dial entry from the Contacts on the device tap the Contacts button in the upper right hand side of the screen This action will bring up the Contacts list scroll and tap to find the desired contact tap that choice which brings up the contact s information and tap again on the phone number for that contact that is desired as a Speed Dial entry The user is then returned to the Speed Dial List menu with the phone number requested inserted in the appropriate entry point 1 2 3 4 si 6 T 8 9 Options Call Loge To use the Speed Dial function select the KeyPad choice from the Options menu bar to bring up the dialing pad Enter the number of the Speed Dial e g 3 entry and the tap Call The Speed Dial entry is converted to the full number and the call is placed according to the user s instructions Device Mobility List is a unique feature on the uMobility client This feature allows the user to move a call from the 1Phone to another number device that the user s service can contact An example would be someone coming home on a 1 uMobility call on their iPhone and they want to move the call without redialing to the phone in the kitchen The user could engage the Device Mobility feature from the uMob
39. med 12 The user name return to the main screen the uMobility icon will be displayed on the main screen along with a download progress When the download is complete the progress bar will disappear When an upgrade for the uMobility application becomes available repeat these steps and if asked confirm by tapping Yes to replace the application already in place on the device This updated will occur via the Wi Fi or cellular data network depending upon where the device is at the time of the confirmed upgrade Regardless of the method chosen uMobility is now installed on the iPhone Please proceed to the next Chapter to configure the uMobility application Note the user will need to register the client with the service provider or enterprise UMC at least once after a new installation is completed before using the enterprise dialing over cellular feature Please complete the set up instructions in the next chapter to accomplish this requirement Title uMobility User s Guide Apple iPhone and iPod Touch 2 1 4 Confidential 2003 2010 Varaha Systems Inc Page 6 of 41 THIS DOCUMENT AND THE DATA DISCLOSED HEREIN OR HEREWITH IS PROPRIETARY AND IS NOT TO BE REPRODUCED USED OR DISCLOSED IN WHOLE OR IN PART TO ANYONE WITHOUT THE WRITTEN PERMISSION OF VARAHA SYSTEMS COPYRIGHT Varaha Systems 2008 User s Guide Apple iPhone and iPod Touch Getting Started with uMobility Configuring uMobility With the introduction
40. ms 2008 User s Guide Apple iPhone and iPod Touch Introduction uMobility was designed to enhance the mobile experience by bringing features and functionalities from office or residential services right to the smart phone uMobility enables the user to e Answer the office or home phone depending on the type of uMobility service from the smart phone anytime anywhere e Make calls from the smart phone that uses the office or home s default number e Enjoy greatly improved cell phone coverage inside the office or home e Never miss an important call again while away from the desk or home e Talk on the smart phone and not use any cellular network minutes when in a Wi Fi hotspot e Access work or home voice mail from the smart phone e Stop juggling between the cell phone and the office phone or home phone iPhone or iPod Touch Use Cases Please note the uMobility client software can be used in one of several ways in both the iPhone as well as the iPod Touch Examples of these usage methods are as follows e The client for iPhone or iPod Touch can be used in conjunction with the network based uMobility controller UMC This method would be supported by the communications carrier of your choice The user will receive a few pieces of registration information via email to be entered as Settings for the uMobility client These settings will complete the installation of the client software on the device and get you up and calling
41. n option of routing the call via the uMobility personality or the Cellular personality Once the personality is selected either by configuration or menu choice as in the example above the call is request is placed with the provider s network At that time the uMobility client screen is changed to the one on the right uMobility hand side noting the phone number called and text below highlighting the call s progress in the picture case Calling Tapping the red End Call button at the bottom of the screen will end the current call whether in process e g set up or progress e g connected Select Call Type Cancel 9 20 PM In Call Options home Once a call has been connected inbound or outbound the in call menu allows the user to engage a number of PETE in call options such as put the call on mute hold Transfer activate the loudspeaker or access the keypad for ad sending DTMF tones The user can also access the volume hard keys or the silence ringer of the phone Each button works as an on off switch for the particular feature Tapping once engages the feature Add Call Hold DND e g puts the call on Mute tapping again unMutes the call Note Mute is a global setting on the iPhone meaning if a call is muted and a second call come in it will be muted upon answering Simple tap the Mute square to begin the second conversation Move Blind Transter Keypad Speaker oe End Call Title uM
42. nstall uMobility from the iPhone complete the following steps l a e Press the Home button to return to the main screen Scroll through the main menu pages until the uMobility icon is seen Tap and Hold the uMobility icon until it starts to quiver Tap the red X on the upper left hand side of the uMobility icon Select Yes to confirm the deletion of the application To uninstall uMobility from the computer through iTunes PC or Mac complete the following steps I 2 gt a et a Launch 1Tunes Plus the iPhone into the computer Once iTunes recognizes the iPhone select the iPhone from the menu list on the left hand side of the screen Click on the Applications tab Left click on the uMobility application Scroll to delete and click to select Confirm the deletion of the uMobility application Click on the Summary tab to return to the main report on the attached iPhone Click on Sync in the lower right hand side of the screen The application will be removed from the iPhone when the sync process completes Title uMobility User s Guide Apple iPhone and iPod Touch 2 1 4 Confidential 2003 2010 Varaha Systems Inc Page 34 of 41 THIS DOCUMENT AND THE DATA DISCLOSED HEREIN OR HEREWITH IS PROPRIETARY AND IS NOT TO BE REPRODUCED USED OR DISCLOSED IN WHOLE OR IN PART TO ANYONE WITHOUT THE WRITTEN PERMISSION OF VARAHA SYSTEMS COPYRIGHT Varaha Systems 2008 User s Guide Apple iPhone and iPod Touch
43. nt If Varaha Systems determines that none of these alternatives is reasonably available you agree to return the SOFTWARE PRODUCT to Varaha Systems on Varaha Systems written request Varaha Systems will then give you a credit for a one time charge SOFTWARE PRODUCT provided its total charges have been fully paid This is Varaha Systems entire obligation to you regarding any claim of infringement Varaha Systems has no obligation regarding any claim based on any of the following 1 the modification of a SOFTWARE PRODUCT 2 the combination operation or use of a SOFTWARE PRODUCT with any programs data or apparatus that Varaha Systems did not provide or 3 infringement by a non Varaha Systems Program MULTIPLE MEDIA SOFTWARE You may receive the SOFTWARE PRODUCT in more than one medium Regardless of the type or size of medium you receive you may use only one medium that is appropriate for the single compatible device or compatible computer You may not use or install the other medium on another compatible device or compatible computer You may not loan rent lease or otherwise transfer the other medium to another user except as part of the permanent transfer as provided above of the SOFTWARE PRODUCT CHARGES PAYMENTS AND TAXES Payment must be made to the party from whom you acquired the SOFTWARE PRODUCT If you acquired the SOFTWARE PRODUCT from VARAHA SYSTEMS you agree to pay as specified by VARAHA SYSTEMS If any authority imposes a
44. obility User s Guide Apple iPhone and iPod Touch 2 1 4 Confidential 2003 2010 Varaha Systems Inc Page 20 of 41 THIS DOCUMENT AND THE DATA DISCLOSED HEREIN OR HEREWITH IS PROPRIETARY AND IS NOT TO BE REPRODUCED USED OR DISCLOSED IN WHOLE OR IN PART TO ANYONE WITHOUT THE WRITTEN PERMISSION OF VARAHA SYSTEMS COPYRIGHT Varaha Systems 2008 User s Guide Apple iPhone and iPod Touch The following identifies each in call option and gives a brief description on its operation Please note that specific functions of some of these in call capabilities are dependent upon the type of call manger engaged Announce Transfer this allows the user to transfer an active call to a third party This in call capability can be used when the iPhone user wishes to announce the transfer to the ci party before leaving the call Move this feature engages Device Mobility and is described in detail in the previous section Blind Transfer this allows the user to transfer an active call without speaking to the 3m party Mute this key mutes the call turning off the device s microphone until it is deactivated by tapping Keypad this selection brings up the 10 digit keypad for the user Speaker tapping the Speaker button turns on and off the device s speakerphone Note when using this feature it is strongly encouraged that Echo Cancellation be turned On see Settings gt uMobility gt Desired Profile
45. od Touch 2 1 4 Confidential 2003 2010 Varaha Systems Inc Page 35 of 41 THIS DOCUMENT AND THE DATA DISCLOSED HEREIN OR HEREWITH IS PROPRIETARY AND IS NOT TO BE REPRODUCED USED OR DISCLOSED IN WHOLE OR IN PART TO ANYONE WITHOUT THE WRITTEN PERMISSION OF VARAHA SYSTEMS COPYRIGHT Varaha Systems 2008 User s Guide Apple iPhone and iPod Touch Log Settings Log Settings allows the uMobility client software to collect information about the network user actions network responses and the like These logs are collected on the device and can then be forwarded Sa a by the client to the FTP File Transfer Protocol i server of the user s enterprise or service provider s choosing These logs are used in assisting the technical support staff in troubleshooting issues with the service or software This section of the uMobility client should not be used unless instructed to do so by the technical support staff Log Level Error Description Upload Logs FTP Server Settings Options Call Loge Configuring iPhone to Work with a Wi Fi Network The iPhone is predisposed to work with any available Wi Fi network that it can find This section will quickly review the available options For more information please consult the iPhone User s Guide provided with the iPhone Select the Settings icon from the home screen on the iPhone The next screen that appears will offer up all of the general settings categories f
46. on the Call Manager in the service path from the 1Phone s perspective The difference is that Announce Transfer allows the iPhone user to speak to the 3m party before completing the transfer Blind Transfer does not 9 48 PM Once a call has been connected either inbound or Ho me outbound the in call menu allows the user to transfer an active call to a third party of the user s choosing Tapping the Announce or Blind Transfer icon provides the user with the screen to transfer the call Cy Cog Oo Announce Transter O Ooo o Keypad speaker a eK Add Call Hold Press Blind Transfer Move Blind Transter ee End Call Title uMobility User s Guide Apple iPhone and iPod Touch 2 1 4 Confidential 2003 2010 Varaha Systems Inc Page 27 of 41 THIS DOCUMENT AND THE DATA DISCLOSED HEREIN OR HEREWITH IS PROPRIETARY AND IS NOT TO BE REPRODUCED USED OR DISCLOSED IN WHOLE OR IN PART TO ANYONE WITHOUT THE WRITTEN PERMISSION OF VARAHA SYSTEMS COPYRIGHT Varaha Systems 2008 User s Guide Apple iPhone and iPod Touch press to return to call 8114 Dial the third party number 2 Registered 8113 ABC DEF 4 5 6 The uMobility user now has the Transfer screen i wii sai displayed on the device notice the change in color 7 8 9 and the presentation of the dial pad From this PORS TUV NXYZ screen the user can now dial the desired third party s number to which to transfer t
47. or the device Tapping Wi Fi opens up the W1 Fi Networks settings menu This menu allows the user to see all available information for the currently available Wi Fi network by tapping on the entries under Choose a Network Title uMobility User s Guide Apple iPhone and iPod Touch 2 1 4 Confidential 2003 2010 Varaha Systems Inc Page 36 of 41 THIS DOCUMENT AND THE DATA DISCLOSED HEREIN OR HEREWITH IS PROPRIETARY AND IS NOT TO BE REPRODUCED USED OR DISCLOSED IN WHOLE OR IN PART TO ANYONE WITHOUT THE WRITTEN PERMISSION OF VARAHA SYSTEMS COPYRIGHT Varaha Systems 2008 User s Guide Apple iPhone and iPod Touch Appendix A End User License Agreement Varaha Software License Agreement IMPORTANT PLEASE READ THIS AGREEMENT CAREFULLY BEFORE USING THE PROGRAM VARAHA SYSTEMS WILL ONLY LICENSE THE PROGRAM TO YOU IF YOU FIRST ACCEPT THE TERMS OF THIS AGREEMENT This End User License Agreement EULA is a legal agreement between you either an individual or a single entity and Varaha Systems Inc for the software product identified above which includes computer software and may include associated media printed materials and online or electronic documentation SOFTWARE PRODUCT By installing copying or otherwise using the SOFTWARE PRODUCT you agree and are bound by the terms of this EULA If you do not agree to the terms of this EULA you may not install or use the SOFTWARE PRODUCT AGREEMENT TO CONTRACT ELE
48. ouch 2 1 4 Confidential 2003 2010 Varaha Systems Inc Page 32 of 41 THIS DOCUMENT AND THE DATA DISCLOSED HEREIN OR HEREWITH IS PROPRIETARY AND IS NOT TO BE REPRODUCED USED OR DISCLOSED IN WHOLE OR IN PART TO ANYONE WITHOUT THE WRITTEN PERMISSION OF VARAHA SYSTEMS COPYRIGHT Varaha Systems 2008 User s Guide Apple iPhone and iPod Touch The line is now connected to the original called party and the second user is placed on Hold The top of menu displayed on the device is updated to reflect the current status of each call as identified by the number of the party in the screen shot below extension 8112 and 8114 are both represented by active calls To talk to the second user press Swap mil IDEA gt 3 56 PM 8112 loo 42 First User is the w active call 8114 The second user has been placed on Hold O amp DND Transter Wo om e E Mute Keypad Speaker II Add Call owap Press Swap to move between active calls ene End Call Title uMobility User s Guide Apple iPhone and iPod Touch 2 1 4 Confidential 2003 2010 Varaha Systems Inc Page 33 of 41 THIS DOCUMENT AND THE DATA DISCLOSED HEREIN OR HEREWITH IS PROPRIETARY AND IS NOT TO BE REPRODUCED USED OR DISCLOSED IN WHOLE OR IN PART TO ANYONE WITHOUT THE WRITTEN PERMISSION OF VARAHA SYSTEMS COPYRIGHT Varaha Systems 2008 User s Guide Apple iPhone and iPod Touch Uninstalling uMobility To uni
49. ouch to return to call 00 09 device Once that is accomplished the uMobility dial pad appears along with a green information ribbon across the top of the screen see screen shot on the Ragivinroit 2742600534 right Ifthe user touches this green ribbon the native dialer will return to the foreground and allow the user to end the call 1f desired If no action is taken the user will be able to watch the registration process come to conclusion Registered At that time the uMobility client will test the W1 Fi network for its readiness for voice communications If the communication between the client and the uMobility Controller in the network agree the call will be moved over to the W1 Fi network sen Seo KeyPad Title uMobility User s Guide Apple iPhone and iPod Touch 2 1 4 Confidential 2003 2010 Varaha Systems Inc Page 26 of 41 THIS DOCUMENT AND THE DATA DISCLOSED HEREIN OR HEREWITH IS PROPRIETARY AND IS NOT TO BE REPRODUCED USED OR DISCLOSED IN WHOLE OR IN PART TO ANYONE WITHOUT THE WRITTEN PERMISSION OF VARAHA SYSTEMS COPYRIGHT Varaha Systems 2008 User s Guide Apple iPhone and iPod Touch Advanced Options With uMobility Transfer a Call With uMobility The uMobility client application provides the user with the ability to transfer a call to another number This section outlines the steps necessary to engage this feature The Announce Transfer and Blind Transfer work the same depending up
50. re in and shall plan for EAS while using the uMobility software in their country as well as while roaming to different countries networks and other such locations either with or without provision for EAS services NO OTHER WARRANTIES To the maximum extent permitted by applicable law Varaha Systems disclaims all other warranties and conditions either express implied or statutory by operation of law or otherwise including but not limited to implied warranties of merchantability fitness for a particular purpose title and non infringement with regard to the SOFTWARE PRODUCT and the provision of or failure to provide Support Services This limited warranty gives you specific legal rights You may have others which vary by jurisdiction LIMITATION OF LIABILITY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN NO EVENT SHALL VARAHA SYSTEMS OR ITS SUPPLIERS DISTRIBUTORS BE LIABLE FOR ANY SPECIAL INCIDENTAL INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMATION OR ANY OTHER PECUNIARY LOSS ARISING OUT OF THE USE OF OR INABILITY TO USE THE SOFTWARE PRODUCT OR THE FAILURE TO PROVIDE SUPPORT SERVICES EVEN IF VARAHA SYSTEMS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES IN ANY CASE VARAHA SYSTEMS ENTIRE LIABILITY UNDER ANY PROVISION OF THIS EULA SHALL BE LIMITED TO THE GREATER OF THE AMOUNT ACTUALLY PAID BY YOU FOR THE SO
51. rect product of the SOFTWARE PRODUCT the foregoing collectively referred to as the Restricted Components in any manner prohibited by the Export Administration regulations of the United Sates Department of Commerce or any other export laws restrictions or regulations You specifically agree not to export or re export Restricted Components i to any country to which the U S embargoes or restricts export of the SOFTWARE PRODUCT including without limitation Cuba Iran Iraq Libya North Korea Sudan and Syria or to any national of any such country who you know intends to transmit or transport the Restricted Components back to such country ii to any person or entity that you know or have reason to know has been prohibited from participating in U S export transactions by any federal agency of the U S government LAWS JURISDICTION If you licensed the SOFTWARE PRODUCT in the United States this EULA is governed by the laws of the State of Delaware If you licensed the SOFTWARE PRODUCT in any other country then local law may apply Title uMobility User s Guide Apple iPhone and iPod Touch 2 1 4 Confidential 2003 2010 Varaha Systems Inc Page 40 of 41 THIS DOCUMENT AND THE DATA DISCLOSED HEREIN OR HEREWITH IS PROPRIETARY AND IS NOT TO BE REPRODUCED USED OR DISCLOSED IN WHOLE OR IN PART TO ANYONE WITHOUT THE WRITTEN PERMISSION OF VARAHA SYSTEMS COPYRIGHT Varaha Systems 2008 User s Guide Apple iPhone and iPod Touch
52. s the user will see a Config Error message t Call on the screen with the admonition to Please check uMobility Settings see screen shot If this message ase i occurs please contact your service provider or System am Administrator JORS Title uMobility User s Guide Apple iPhone and iPod Touch 2 1 4 Confidential 2003 2010 Varaha Systems Inc Page 9 of 41 THIS DOCUMENT AND THE DATA DISCLOSED HEREIN OR HEREWITH IS PROPRIETARY AND IS NOT TO BE REPRODUCED USED OR DISCLOSED IN WHOLE OR IN PART TO ANYONE WITHOUT THE WRITTEN PERMISSION OF VARAHA SYSTEMS COPYRIGHT Varaha Systems 2008 User s Guide Apple iPhone and iPod Touch Manual Configuration The uMobility client settings can be reached by selecting the Settings icon on the Jump Screen home screen Depending upon the user s device the uMobility settings icon will appear at the very bottom of the available list Eg Wallpaper gt NaS General gt Mail Contacts Calendars gt Phone gt Safari gt 5 iPod gt yy Photos gt O uMobility gt Tapping on the uMobility icon from the Settings menu will reveal three profiles shown in the screen shot to the right Home Profile gt Each of these profiles contains the necessary settings Work Profile 5 to enable uMobility to register under these profile or Other Profile gt personality settings Said another way the use of Profiles allows the uMobility applic
53. s as demonstrated in the screenshot on the right General hand side If the server SIP port is different than the Cell Number 2144352291 standard 5060 port number then enter the server address as IP Address Port oe User ID Authentication Name and Password are the credentials that will be used by the iPhone s uMobility client to register with the network and provide the uMobility service The Display Name is local to the iPhone application itself The Server Address and Domain are references to the network location of the uMobility Controller uMC managed by the carrier operator or enterprise system administrator Title uMobility User s Guide Apple iPhone and iPod Touch 2 1 4 Confidential 2003 2010 Varaha Systems Inc Page 11 of 41 THIS DOCUMENT AND THE DATA DISCLOSED HEREIN OR HEREWITH IS PROPRIETARY AND IS NOT TO BE REPRODUCED USED OR DISCLOSED IN WHOLE OR IN PART TO ANYONE WITHOUT THE WRITTEN PERMISSION OF VARAHA SYSTEMS COPYRIGHT Varaha Systems 2008 User s Guide Apple iPhone and iPod Touch General Cell Number 1234567890 uMC Pilot 1234567890 Select Network Always prompt gt signaling over 3G OFF Enterprise Voicemail Settings Enterprise Voicemail Voicemail Password Cell Voicemail Settings and not allowed Next scroll down until the entire General section is visible on the device s screen The information requested in the General Settings tab should be entere
54. the rights to a backup copy unless you transfer all rights in the SOFTWARE PRODUCT as provided under Section 2 e d Electronic Documents Solely with respect to electronic documents included with the SOFTWARE PRODUCT you may make an unlimited number of copies either in hardcopy or electronic form provided that such copies shall be used subject to the restrictions of this EULA and are not republished or distributed to any third party e The SOFTWARE PRODUCT is licensed not sold Note If the SOFTWARE PRODUCT has been either marked as an evaluation copy or provided to you and identified by Varaha Systems as an evaluation copy you are then granted a non exclusive license to use and evaluate the evaluation copy within the organization free of charge for thirty 30 days from the first installation or download from our website unless more time is authorized in writing by Varaha Systems RESTRICTIONS a No Reverse Engineering Decompilation or Disassembly You may not reverse engineer decompile modify disassemble translate or attempt to discover the source code or data structures of the SOFTWARE PRODUCT in whole or in part except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation b Confidential Information You may use any portion of the SOFTWARE PRODUCT Varaha Systems provides verbally or in writing for example Confidential only to use the products and resolve pro
55. vailable W1 Fi network will receive the in call menu from the uMobility client If the call is placed or was received via the cellular network the in call menu will provided and handled by default phone application on the iPhone When receiving a call on the uMobility client while registered in a Wi Fi network the following screen is presented Any of the In Call options mentioned in the previous section become available to the user after the call is answered fs Decline YY Answer Receiving a Call With uMobility Title uMobility User s Guide Apple iPhone and iPod Touch 2 1 4 Confidential 2003 2010 Varaha Systems Inc Page 22 of 41 THIS DOCUMENT AND THE DATA DISCLOSED HEREIN OR HEREWITH IS PROPRIETARY AND IS NOT TO BE REPRODUCED USED OR DISCLOSED IN WHOLE OR IN PART TO ANYONE WITHOUT THE WRITTEN PERMISSION OF VARAHA SYSTEMS COPYRIGHT Varaha Systems 2008 User s Guide Apple iPhone and iPod Touch Moving Calls Between Networks Handoff With Version 2 0 of the uMobility client for iPhone the solution has the ability to move calls from Wi Fi to cellular networks as well as from cellular to Wi Fi networks This section will describe each of these unique activities along with screen shots experienced during the process to give the user an understanding of this functionality Wi Fi to Cellular to Wi Fi m ARTET S 9 20 PM In our example the uMobility user has registered the client through a Wi Fi n

uMobility User`s Guide - iPhone

Contents

Download Pdf Manuals

Related Search

Related Contents