Digital Recall Player - User Manual
Contents
1. the Manager User Manual there is an entire section on this and it s very important that you follow it 6 NOTE Make sure you have read the FAQ s on our website titled Installation of Software Most issues faced by Users arise because they have not done so Please do so Download complete v Download Complete al_recall_player_setup exe from www digitalrecall com au Downloaded 21 4MB in 2 min 27 sec Download to C D digital_recall_player_setup exe Transfer rate 149KB Sec LAER REE E EERE EERE EE EEE EEE EE EEEE EEE EEEE EEE EERE EEE EEEEEE EEE EEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE EEE ES FERRER EERE ERE e EERE REE EEE eee LTT Eee eee REE EE EEE EE EEE E EEE EEEEEEE EEE EE SEES EE TEES EEE EEE EEEE EER EEE EEE ETHERS slime i amnion Run Installation prompt 7 Accept all the defaults when the Digital Recall Player installation starts 8 During Installation if you get an Error 1904 see monitor shot simply hit OK to proceed through it It is common Flash are aware of it they have been experiencing many of these Google search Flash error 1904 for more info 9 After installation you will see the Start Digital Recall Player desktop shortcut This shortcut has also been added to the Players startup folder in Windows This ensures that the Player software starts automatically every time the Player PC is switched on e g after a power failure 10 Consider installing free R2. Taskbar appearance Lock the taskbar Auto hide the taskbar C Group similar taskbar buttons C Show Quick Launch Notification area me l ir Bae 1 23 PM Show the clock You can keep the notification area uncluttered by hiding icons that you have not clicked recently C Hide inactive icons Apoy Set Windows Taskbar options 5 Ensure the correct region has been set up for your local date and time regional settings Control Panel Regional Settings It must be the same format on BOTH Player amp manager PC s as well as on the FTP Server if applicable See Manager Manual 6 Ensure the monitor resolution of the Player PC is correctly set to the resolution suggested by the manufacturer Display Properties BEI Display Default Monitor on Whi Additions 53 Tros2 b4 Color quality Highest 32 bit E EE EE Ei Troubleshoot Advanced cae too Screen resolution Less A bert bnllencet B00 by 600 pels www digitalrecall com au Page 3 DIGITAL RECALL DIGITAL SIGNAGE SO A 7 Ensure the date and time is set correctly on the Player PC BEFORE you start the Player program Set it to dd mm yyyy format the same as the Manager PC If you re using an FTP ensure that they re all set to the same format or you will have problems See FAQ If the date is manually changed on the Player PC after the Player software has been used
3. 0008 10 Identify Monitors onestices canteen cncetces becsten ee ceeepenenenenesaceaenecapnecssvecenensceeescneeseneestiacsaseesepueces 13 EDUC AN ROCA UO Eos sescictsscte a OE 14 Warnings amp Cautions setestnseceresudetedecatedebatns seoueeaeevbenesceenenvee uiuceseeveesrneosenveenviwewoeseeeusies 15 DIGITAL RECALL DIGITAL SIGNAGE OA Sie Digital Recall Player What is Digital Recall Player Digital Recall Player is the PC that has one or more LCD Plasma LED monitors connected to it that will be displaying content in a scheduled loop s It also has the Digital Recall Player software on it This software utilizes the advert loops and schedules you previously set up in Digital Recall Manager to display adverts on the monitors attached to the Player PC There can be an unlimited number of monitors attached playing the same content i e using a splitter or a maximum of 4 monitors attached playing different content This is hardware dependent The more monitors amp zones you have the more power your PC will need The Digital Recall Player software must be installed on each PC that has monitors attached to it on which will be playing adverts content The Player PC should conform to the minimum specs See Website Setting up your system Hardware The Digital Recall Player PC should preferably not be used for any other function except as a Player since using other programs while the Player is running may interfere with
4. specifically if you reset the computer date to an earlier date the software activation system may become unstable and you will then need to re install the entire Player application Download and Install Digital Recall Player 1 Only install the Digital Recall Player after you have a installed the Digital Recall Manager and b set up the FTP or LAN folders in Digital Recall Manager If you are using the same PC for Player and Manager there is no need to set up FTP or LAN folders 2 Download the Digital Recall Player from www digitalrecall com au File Download Security Warning Do you want to run or save this file Bi Name digital_recall_player_setup exe Type Application 21 4MB From www digitalrecall com au F While files from the Intemet can be useful this file type can potentially harm your computer If you do not trust the source do not run or save this software What s the risk Download Digital Recall Manager prompt 3 Select Save to download and save the installation file to a temporary location on your Player PC e g Windows desktop The Player PC is the computer connected to the monitors on which you will be displaying adverts 4 Once the file has downloaded select Run to begin the installation www digitalrecall com au Page 4 DIGITAL RECALL E DIGITAL SIGNAGE SOFTWARE 5 Ifyou are installing a new version of our software over an existing version see
5. the adverts being played and 3 party software installed on the PC may conflict Windows settings for Player PCs Before downloading and installing Digital Recall Player follow these instructions to prepare your Player PC for use l Ensure the free Apple QuickTime Player is installed on each Player PC before installing Digital Recall Player software The QuickTime component is used to play any video clips that you include in your loops and must be installed before the Player or Manager software can be installed You can download the QuickTime Player from www apple com au quicktime download standalone html When installing QuickTime Player use the default folders and make sure you uncheck the option marked Install Apple Software Update to ensure you don t receive unwanted messages on your Player monitors You also do not need to upgrade to QuickTime Pro when prompted at the end of the QuickTime install Ensure the Windows task bar is set to auto hide and Keep the taskbar on top of other windows box is unchecked www digitalrecall com au Page 2 a 4 DIGITAL RECALL DIGITAL SIGNAGE SOFTWARE a oO 4 To access Windows taskbar settings right click on the taskbar at the bottom of the g7 monitor and select Properties from the menu that is displayed This stops the taskbar from interfering with the playing adverts Taskbar and Start Menu Properties Taskbar Start Menu
6. to the Manager over the Internet FTP Select tLocati This Player connects to the Manager over a LAN elect Current Location i i adasia C This Player and Manager are on the same computer Hame ity LOGAN Temporary Database and Content LAN folder on this PC Address 1 Folder il aPTOP PC Public DigitalRecallShared Address 2 Suburb City State Postcode Start Player window on monitor number 11 Player and Manager connect via LAN Select This Player Location Select Current Location my Location Name hy Location Address 1 C This Player connects to the Manager over the Internet FTP C This Player connects to the Manager over a LAN This Player and Manager are on the same computer When the Player and Manager are on the same computer any changes made on the Manager are immediately available to the Player No file transfer is needed Address 2 Suburb City State Postcode Start Player window on monitor number fi No connection required Player and Manager are on the same PC Step 3 Close the Program amp Restart it for Settings to take effect NOTE TWO download steps required when first setting up a Location 1 Exit the Player program completely See above Stopping Digital Recall Player and also close the Updater Right click Close CD 3 or select Close on the Updater dialogue box 2 Now go to the Start Digital Recall Player sho
7. your FTP site or LAN folder at regular intervals for new content and loops If this program is not running then no new content or loops will be downloaded to this Player This program is started automatically when the Player is Started 4 Digital Recall Updater mg Check for downloads now Start Digital Recall Player Restart Player PC Force Status Check In Digital Recall Updater 2 If your Manager and Players are on the same PC the Check for downloads now button and Force Status Check In buttons are disabled 3 You can also start the Player by clicking Start Digital Recall Player button on the Digital Recall Updater monitor 4 You can restart reboot the actual Player PC by clicking the Restart Player PC button on the Digital Recall Updater monitor This is usually done automatically if this Player has been set up to restart at 4am every morning 5 You can also force the Player to check for new content and loops manually by clicking Check for downloads now This will manually start the process of checking for new content and loops on your FTP server or LAN folder and downloading them to this Player PC if found 6 You can force this Player to send a status check to the Manager by clicking Force Status Check In The status check in usually occurs automatically every hour www digitalrecall com au Page 14 a Y wa DIGITAL RECALL DIGITAL SIGNAGE SOFTWARE W
8. AN or none and then b Select the same shared LAN folder or enter the same FTP details that you have already set up in Digital Recall Manager x Select This Player Location Select Current Location ait indy T Name FML Brighton Address 1 C This Player connects to the Manager over the Internet FTP This Player connectstg no a LAN C This Player a manager are on the same coh Folder fL APTOP PCPublic DigitalRecallShared Address 2 Suburb City State Postcode Start Player window on monitor number 11 4 You can use the Test Connection buttons to ensure you can connect to the FTP server or the LAN folder SEE MONITOR SHOTS BELOW TO ASSIST YOU Select This Player Location Select Current Location my Location Name My Location Address 1 This Player connects to the Manager over the Internet FTP C This Player connects to the Manager over a LAN C This Player and Manager are on the same computer Temporary Database and Content FTP settings ETP Server address my FTP server address Address 2 Suburb City State Postcode Start Player window on monitor number 1 TestFTP Connection Username my user name Password my password Root folder optional Default leave blank See manual if needed Passive Mode default Active Mode Players and Manager connect via the internet www digitalrecall com au Page 9 Select This Player Location C This Player connects
9. Task Bar www digitalrecall com au Page 7 DIGITAL RECALL DIGITAL SIGNAGE oO SA p Setting up a Location for the first time Digital Recall Player Settings Summary Whether you have 1 or many Locations the Player PC needs to know how it will communicate with the Manager PC even if they re on the same PC so that it can be told what to display on the monitors attached to it Using our easy to follow directions below this is done by you setting up your own FTP settings or LAN folders as well as the location of this Player so that the correct loops and schedules are used for this Player When you select the desired location on the Player only loops for monitors set up or modified at that location will be played IMPORTANT Read the FAQ s on our website Installation of Software to avoid problems THIS IS A CRITICAL AREA SO FOLLOW THESE INSTRUCTIONS CAREFULLY Step 1 Set Player location in Manager amp Transmit it When running the Player for the first time you must first have a Set up the various locations of the Players in Digital Recall Manager To do this see Digital Recall Manager User Manual Locations AND b Transmitted the locations to the Player PC To do this see Digital Recall Manager User Manual Upload to Players If you don t do this the correct location for this Player will not be available for you to select from the drop down list of available locations e
10. am when it starts up To Start Digital Recall Player l Once Digital Recall Player is installed correctly click on the Start Digital Recall Player desktop shortcut If you don t select any options at this point any adverts set up for this location will begin playing within 10 seconds Also see Digital Recall Player Settings When you first install the software the default location that will display is My Location Digital Recall Player Version 4 Build 4 0 0 6 Registered to Digital Recall testing Auto starting in 6 seconds NOTE Press Shift F2 to stop the Player when running Start Player a Identify Monitors X End Player Copyright Digital Recall Pty Ltd All rights reserved Use of this software is subject to the Terms amp Conditions on our website This software may not be re sold without our written permission Digital Recall Player startup monitor To Stop Digital Recall Player l To stop Digital Recall Player running Shift F2 To Stop Player you may as an alternative choose to roll the mouse to the top left hand corner of the monitor amp double click Note Because the mouse goes behind any adverts that may be playing it disappears but itll still stop Player when you double click To restart the Player click the desktop shortcut or click Start Digital Recall Player in the Updater monitor which you can access by clicking on the Digital Recall Updater Icon in the
11. arnings amp Cautions Follow the User Manuals carefully yov ll save yourself hassles Ensure you consult the FAQ s before you install amp if you re installing a new version Never use your own FTP program to transfer files etc see this FAQ Ensure any formats you want to use comply with the requirements See FAQ Ensure your PC complies with minimum requirements Located in Brazil See FAQ ae a E ae www digitalrecall com au Page 15
12. ase You will know it has done so because it will count down from 10 seconds to zero and then the words Downloading database will appear in this region Digital Recall Player Copying new database LG Version 4 Build 4 0 0 12 Registered to Digital Recall testing Location FML Brighton NOTE Press Shift F2 to stop the Player when running Start Player a Identify Monitors 9 End Player Copyright Digital Recall Pty Ltd All rights reserved Use of this software is subject to the Terms amp Conditions on our website This software may not be re sold without our written permission 9 After the Performing Update message disappears the Player will count down again amp start playing the Digital Recall adverts again e However your Player PC has now received the new database with all the Locations that you sent to it from your manager PC We will select the correct location in the next step 10 To select the correct location eStop the Player Shift F2 eStart the Player again see points 6 amp 7 above eImmediately click on Settings 11 Select the Location that your Player is located at from your drop down list of locations that you created in Digital Recall Manager and press OK www digitalrecall com au Page 11 MS DIGITAL RECALL DIGITAL SIGNAGE SOFTWARE amp Settings Select This Player Location C This Player connects to
13. emote Control Software on your Manager amp Players This will save you massive amounts of time amp hassle by allowing you to access your Player PC s from anywhere See LogMeIn Note We do not endorse or receive anything from recommending this product If you have issues please go directly to LogMeIn for resolution Using Windows 7 If you do not do the following you may receive an Error 5 Invalid Function Call in DigitalRecallStarter when starting Digital Recall Player from the desktop or when Digital Recall Player is restarted To avoid this Digital RecallStarter exe must be set to run win Windows XP compatibility mode as follows 1 Right click on Start Digital Recall Player on the Player desktop www digitalrecall com au Page 5 99 g 221 PM lt gt 8 11 2006 3 On the Properties window select the Compatibility tab pb neesncinegr arkeen senha esha sy bey MAn in 640 x 480 screen resol ton C Disable visual themes F Disable desktop composition E Disable display scaling on high DPI setings OY a DIGITAL RECALL O Inthe Compatibility mode box tick Run this program in compatibility mode for and select Windows XP Service Pack 3 Click OK You can then start Digital Recall Player and this error will no longer appear Remember to turn off User Account Control otherwise you will always be asked if you want to run this progr
14. gS DIGITAL RECALL a DIGITAL SIGNAGE SOFTWARE o Digital Recall Player User Manual Software Version 4 1 0 55 onwards Copyright Digital Recall Pty Ltd 2006 to 2013 All Rights Reserved y mi cih y E SOFTWARE Table of Contents User Note Install Player AFTER installing Manager EDUC AL FROG ANIA OM acct soec testosterone ctw one stone ae cesiecnsnoneeesss En ninaa EEA RANER Ea EEN ANS nin 2 WARIS DIGI tal I CGallll Play Cl 2 sccctaccaceceaceccactacancaceaed angvoasunadsonsesorsasdusarsonanssesnoenaeeees 2 Windows settings for Player PCS ccccccccccsecceceeeeceeeeeseeeeesesesseeeessaeeesaaeeesaaeees 2 Download and Install Digital Recall Player cccccccccsececeeeseeeeseeseeeeeeseeeesaaees 4 Using Windows 7 voc eieccranceeqoneecnecatnenctaeotenransesee aeweanenasesanenanetoe enueaseseneneese moacgeenceaeeese 5 10 otal Digital REC Play SF casano deusesanceatacecanaraninacts E EE 7 TO Stop Digital Recall Player escran rrr wine aar EA AN REEI E ENR 7 Setting up a Location for the first time Digital Recall Player Settings 8 Step 1 Set Player location in Manager amp Transmit it cc cecceeceseeeeeeeeeeeees 8 Step 2 Setup your Players FTP or LAN settings ccecceeceeeseeeeeeeeeeeeeeeeeeees 8 Step 3 Close the Program amp Restart it for Settings to take effect NOTE TWO download steps required when first setting up a Location
15. ion on the Home Page of our website www digitalrecall com au Page 12 DIGITAL RECALL DIGITAL SIGNAGE SOFTWARE Identify Monitors l Use this option when you want to identify monitor numbers that you have set up in Manager For example you may have set up 2 monitors for this location in Manager both connected to different monitor outputs using a dual or multi display graphics card on one Player PC The content and scheduled loops for each monitor can be set up and scheduled separately Clicking Identify Monitors will show you which physical monitor is set up for each monitor number Each monitor attached to this Player PC will display a blue monitor identification monitor showing the monitor number location as defined in Manager and the monitor type 1 e widemonitor or normal Identify Monitors monitor If the physical monitors do not match up with the settings in Manager you can either change the monitor settings in Manager or connect the monitors differently to the Player PC by switching the monitor connections around if you are using more than one independent monitor at this location Click anywhere on the blue monitor identification monitor or press any key to return to the Player www digitalrecall com au Page 13 DIGITAL RECALL E DIGITAL SIGNAGE SOFTWARE Digital Recall Updater 1 Digital Recall Updater is a program that runs continuously in the background on the Player PC and checks
16. rtcut on your desktop amp double click 3 When the black monitor comes up Stop it by pressing Shift F2 4 Then left click on Digital Recall Updater in the Windows taskbar 5 Now click Check for downloads now see monitor shot below to force the Player to download the latest database containing the new locations www digitalrecall com au Page 10 DIGITAL RECALL DIGITAL SIGNAGE SOFTWA d lt Digital Recall Update version 2 71 A O Check for downloads noy Start Digital Recall Player Restart Player PC Force Status Check In 21 11 2006 4 24 21 PM Loading DigitalRecallFTP_exe 21 11 2006 4 24 22 PM Finished DigitalRecallFTP exe 21 11 2006 4 24 22 PM STATUS Loading FTP server settings 21 11 2006 4 24 22 PM STATUS Uploading latest status to LAN folder 21 11 2006 4 24 22 PM 6 If the dialogue box above disappears left click on the Digital Recall Updater icon again in the task bar at the bottom of the monitor to bring it back 7 Now click on Start Digital Recall Player Digital Recall Updater version 7a Check for downloads now Start Digital Recall Player 21 11 2006 4 24 21 PM Loading DigitalReca exe 21 11 2006 4 24 22 PM Finished DigitalRecallFTP exe 21 11 2006 4 24 22 PM STATUS Loading FTP server settings QAMAAIINNE A 9A 99 DM STATIIC Linlaadina Iatact ctatiuc ta AM faldar 8 You MUST NOW WAIT until the Player downloads the new datab
17. the Manager over the Internet FTP This Player connects to the Manager over a LAN Select Current Location i FML Brighte C This Player and Manager are on the same computer Deans Countertop ae FML Brighton Temporary Database and Content LAN folder on this PC Folder fil aPTOP PC Public DigitalRecallShared Address eS Suburb City State Postcode Start Player window on monitor number 11 Wait for the Countdown to finish You ll now have plain black monitor Why Because until you select the Location the Player PC doesn t know which adverts to download for it to use It now needs another step to download the Contents for that Location See the next step This multiple step is only required when you set up the Player at the Location the first time 12 To Download the Content for that Location eClose Player by hitting Shift F2 eFollow the steps in points 4 to 8 above eWhen you reach action 9 above when the Player finishes counting down it will now start to play the adverts contents that you created and sent from Manager for that Location Note there may be a delay of a minute or two before it starts playing the new content This dual step Select location Download content for that location is only required when you first install the Player If you experience problems in the above section please consult the FAQ s on our website Failing that use the Need Help sect
18. xplained later Only My Location will be available for selection amp it will play a couple of preloaded ads Step 2 Setup your Player s FTP or LAN settings 1 Double Click on the Start Digital Recall Player shortcut on your desktop 2 When this monitor below appears immediately click on the Settings button You have 10 seconds to do so If you re too late and the default adverts start playing to get another chance simply follow the directions contained in Stop Digital Recall Player above and then Restart the Player see same section above www digitalrecall com au Page 8 aa DIGITAL RECALL DIGITAL SIGNAGE SOFTWARE Digital Recall Player Version 4 Build 4 0 0 6 Registered to Digital Recall testing Auto starting in 6 seconds NOTE Press Shift F2 to stop the Player when running Q Start Player T Identify Monitors End Player Copyright Digital Recall Pty Ltd All rights reserved Use of this software is subject to the Terms amp Conditions on our website This software may not be re sold without our written permission NOTE Remember your Location name s that you created in Manager will NOT appear yet You must first complete all the steps below 3 Complete the Settings dialogue box IMPORTANT The FTP or LAN settings must match those you set up in Digital Recall Manager under the section FTP LAN Settings a Simply select the correct connection method FTP L
Download Pdf Manuals
Related Search