XFINITY Internet 2go Supplemental Device Information
Contents
1. Data Speeds Upload Up to 1 8 Mbps Download Up to 31 Mbps CDMA Bands 800 1900 MHz WiFi Mode 80211b g n 1 12 Notifications Trademarks Comcast the Comcast logo XFINITY and the XFINITY logo are registered trademarks or trademarks of Comcast Novatel Wireless the Novatel Wireless logo MiFi and the MiFi logo are either registered trademarks or trademarks of Novatel Wireless Inc Other marks are the property of their respective owners Copyrights 2011 Comcast Comcast the Comcast logo XFINITY and the XFINITY logo are registered trademarks or trademarks of Comcast Other marks are the property of their respective owners Customer Limited Warranty Should the equipment during normal consumer usage conditions be defective in material or workmanship that results in failure of this equipment within the first twelve 12 month period from the date of purchase such defects will be repaired or replaced with new or refurbished parts or equipment at Comcast s sole discretion without charge for parts and labor directly related to the defect s This warranty extends to consumers who purchase the equipment from Comcast and is not transferable or assignable This warranty does not apply to a Equipment subject to abnormal use or conditions accidents mishandling neglect unauthorized alterations misuse improper installation or repair or improper storage b Equipment whose mechanical serial number or elect2. from delays or errors in data transmitted or received using the 4G 3G Mobile Hotspot or for any failure of the 4G 3G Mobile Hotspot to transmit or receive such data Important Safety Information continued Novatel Wireless and Comcast accept no responsibility for damages of any kind resulting from not following the operating guidelines listed below e Do not operate the 4G 3G Mobile Hotspot in areas where blasting is in progress or where explosive atmospheres may be present e Do not operate the 4G 3G Mobile Hotspot near medical equipment life support equipment or any equipment which may be susceptible to any form of radio interference including hearing aids and pacemakers In such areas the 4G 3G Mobile Hotspot must be turned off since it can transmit signals that could interfere with this equipment e Do not operate the 4G 3G Mobile Hotspot in any aircraft whether the aircraft is on the ground or in flight The 4G 3G Mobile Hotspot can transmit signals when operating that could interfere with various onboard systems e The driver or operator of any vehicle should not operate the 4G 3G Mobile Hotspot while in control of a vehicle Doing so will detract from the driver or operator s control and operation of that vehicle In some jurisdictions operating such communication devices while in control of a vehicle is an offense Important Safety Information continued e The 4G 3G Mobile Hotspot must be used in a ventilated environmen
3. ghts and you may also have other rights which vary from state to state or province to province 15
4. inside the equipment causing internal damage Power off the Mobile Hotspot and wait for 30 minutes before use Please review these guidelines for safe and responsible battery use e Do not disassemble or open crush bend or deform puncture or shred the battery e Do not modify or remanufacture attempt to insert foreign objects into the battery immerse or expose to water or other liquids or expose to fire explosion or other hazard Important Safety Information continued e Only use the battery with a charging system that has been qualified with the system per this standard Use of an unqualified battery or charger may present a risk of fire explosion leakage or other hazard e Do not short circuit a battery or allow metallic or conductive objects to contact the battery terminals e Promptly dispose of used batteries in accordance with local regulations e Battery usage by children should be supervised e Avoid dropping the 4G 3G Mobile Hotspot or battery If the equipment or the battery is dropped especially on a hard surface and the user suspects damage contact XFINITY Internet 2go Technical Support at 1 866 206 2182 e Improper battery use may result in a fire explosion or other hazard e Always use Novatel Wireless original batteries and chargers The warranty does not cover damage caused by non Novatel Wireless batteries and or chargers e New batteries or batteries stored for a long time may take more
5. personal information or memory data contained in stored on or integrated with any wireless equipment whether under warranty or not returned to Comcast for repair or service To obtain repairs or replacement within the terms of this Warranty please call XFINITY Internet 2go Technical Support at 1 866 206 2182 Customer Limited Warranty continued The extent of Comcast s liability under this warranty is limited to the repair or replacement provided above and in no event shall Comcast s liability exceed the purchase price paid by purchaser for the equipment Any implied warranties including any implied warranty of merchant ability or fitness for a particular purpose shall be limited to the duration of this written warranty In no case shall Comcast be liable for any special consequential or incidental damages for breach of this or any other warranty express or implied whatsoever Comcast shall not be liable for the delay in pending service under this warranty or loss of use during the time the equipment is being repaired or replaced No person or representative is authorized to assume for Comcast any liability other than expressed herein in connection with the sale of this equipment Some states or provinces do not allow limitations on how long an implied warranty lasts on the exclusion or limitation of incidental or consequential damage so the above limitation or exclusions may not apply to you This Warranty gives you specific legal ri
6. ronic serial number has been removed altered or defaced c Damage from exposure to moisture humidity excessive temperature or extreme environment conditions d Damage resulting from connection to or use of any accessory or other product not approved or authorized by Comcast e Defects in appearance cosmetic decorative or structural items such as framing and non operative parts 13 14 Customer Limited Warranty continued f Equipment damaged from external causes such as fire flooding dirt sand weather conditions battery leakage blown fuse theft or improper usage of any electrical source Comcast disclaims liability for removal or reinstallation of the equipment for geographic coverage for inadequate signal reception by the antenna or for communications range or operation of the cellular system as a whole When sending your wireless equipment to Comcast s authorized distributors for repair or service please note that any personal data or software stored on the equipment may be inadvertently erased or altered Therefore we strongly recommend you make a backup copy of all data and software contained on your equipment before submitting it for repair or service This includes all contact lists downloads that is third party software applications games and graphics and any other data added to your equipment Comcast is not responsible for and does not guarantee restoration of any third party software
7. t e Do not use the 4G 3G Mobile Hotspot where two way radios are prohibited e Do not touch the antenna area unnecessarily while connected This can reduce the signal quality and affect your 4G 3G Mobile Hotspot s performance e Do not use the 4G 3G Mobile Hotspot at a gas station e The 4G 3G Mobile Hotspot contains sensitive electronic circuitry Do not expose the equipment to any liquids high temperatures or shock e Store the 4G 3G Mobile Hotspot out of the reach of small children Do not allow children to play with the equipment The equipment may cause injury if used as a toy e Only use original accessories or accessories that are authorized by Novatel Wireless or Comcast Using unauthorized accessories may affect your 4G 3G Mobile Hotspot s performance damage your equipment and violate governmental regulations Important Safety Information continued e There are no user serviceable parts inside the 4G 3G Mobile Hotspot Unauthorized dismantling or repairing of the equipment will void the warranty e The 4G 3G Mobile Hotspot generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications e Do not use the 4G 3G Mobile Hotspot immediately after a sudden temperature change for example from an air conditioned environment to high temperature and humidity outside In such cases moisture could develop
8. time to charge Important Safety Information continued e Never leave the 4G 3G Mobile Hotspot in an unattended vehicle due to uncontrollable temperatures that may be outside the operating temperature range for this equipment e If you notice a change in your battery life it is probably time to purchase a new battery WARNING In the event of a battery leak e Do not allow the liquid to come in contact with the skin or the eyes If contact has been made wash the affected area with large amounts of water and seek medical advice e Seek medical advice immediately if a battery has been swallowed Regulatory Notices Federal Communications Commission the FCC Notice This equipment is compliant with Parts 15 22 24 and 27 of the FCC Rules This equipment has been tested to and found to be within the acceptable limits for a Class B digital device pursuant to part 15 of the FCC Rules and Industry Canada ICES 003 These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment This equipment generates radio frequency energy and is designed for use in accordance with the manufacturer s user manual However there is no guarantee that interference will not occur in any particular installation Regulatory Notices continued If this equipment causes harmful interference to radio or television reception which can be determined b
9. vatel Wireless Technologies Modifications The FCC requires that you be notified that any changes or modifications made to this equipment that are not expressly approved by your service provider may void your authority to operate the equipment 10 Regulatory Notices continued FCC Equipment Authorization ID PKRNVWMIFI4082 To comply with FCC RF exposure requirements the equipment should not be used in configurations that cannot maintain at least 12mm 047 or 1 2 from a user To maintain a distance of 12mm 047 or 1 2 from a user this equipment shall not be used while in your pocket When utilizing the USB cable please ensure that the equipment is not placed on your lap hand or close to a user or bystanders to satisfy RF Exposure requirements SAR Levels The FCC has granted an Equipment Authorization for this equipment with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines Specifications Environmental Specifications Operating Temperature 14 F to 118 F 10 C to 45 C Storage Temperature 4 F to 77 F 20 C to 25 C Mechanical Specifications Dimensions W x D x H 3 54 x 2 36 x 0 52 90 mm x 60 mm x 13 2 mm Weight 3 0 oz 85 g Battery Pack 1500 mAh LED Multicolor Service Status Technology Bands WiMAX 2 5 GHz 5 and 10 MHz Data Speeds Upload Up to 5 Mpbs Download Up to 10 Mbps CDMA Mode 1xEV DO Rev A 1xRTT
10. xfinity XFINITY Internet 2go Supplemental Device Information 4G 3G Mobile Hotspot Comcast Purpose of This Document Important Safety Information Regulatory Notices Specifications Notifications Customer Limited Warranty Purpose of This Document This document provides additional information concerning your new 4G 3G Mobile Hotspot s warranty safety information and specifications With your 4G 3G Mobile Hotspot and XFINITY Internet 2go service you can simultaneously connect multiple WiFi enabled devices to the Internet while on the go at work and play A full device user guide can be found online at http customer comcast com 2go Important Safety Information Please read the following safety information and operational guidelines carefully Because of the nature of wireless communications transmission and reception of data can never be guaranteed Data may be delayed corrupted that is have errors or be totally lost Although significant delays or losses of data are rare when wireless devices such as the 4G 3G Mobile Hotspot are used in a normal manner with a well constructed network they should not be used in situations where failure to transmit or receive data could result in damage of any kind to the user or any other party including but not limited to personal injury death or loss of property Novatel Wireless and Comcast accept no responsibility for damages of any kind resulting
11. y turning the equipment off and on you are encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna of the radio or television e Increase the separation between the equipment and the receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer of the radio or television or an experienced radio television technician for help This equipment complies with Part 15 of the FCC Rules and Industry Canada ICES 003 for EMI compliance Operation is subject to the following two conditions 1 This equipment may not cause harmful interference 2 This equipment must accept any interference received including interference that may cause undesired operation Regulatory Notices continued WARNING Do not attempt to service the equipment yourself Such action may void the warranty The equipment is factory tuned No customer calibration or tuning is required Contact technical support for information about servicing your equipment Notice to Consumers Any changes or modification not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment Note The Radio Frequency RF emitter installed in your equipment must not be located or operated in conjunction with any other antenna or transmitter unless specifically authorized by No
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