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Desktop & Laptop Edition User Manual

1. 3 Inthe right hand pane click the icon next to backupset xml entry WW Sense oe Include Exclud C Deselect Filename 4 Click the Restore button on the toolbar 5 Select the appropriate restore options See Selecting data to restore earlier in this chapter 6 Click Restore The backup selection will be restored to the location specified in the restore options SWISS DATA BACKUP The Backup Client logs all backup and restore processes and their results in log files that you can view on the Logs tab The following sections describe how to access log files and modify their settings Accessing log files The Logs tab in the Backup Client provides detailed information about each backup and restore An additional toolbar button appears when the Logs tab is opened the Summary button Use the button to view only errors and warnings and the last 14 lines in the log file 4 oo Help Summany 09 Oct 20127 15 45 34 08 Oct 2012 19 00 04 08 Oct 2012 17 56 55 08 Oct 2012 14 57 31 08 Oct 2012 14 56 53 04Oct 2012 19 00 03 02 Oct 2012 19 00 03 O01 Oct 2012 19 00 00 30 Sep 2012 19 00 03 29 Sep 2012 19 00 00 28 sep 2012 19 00 04 27 Sep 2012 19 00 02 26 Sep 2012 19 00 03 25 Sep 2012 19 00 00 JA Gen IMAT IOa rors and warnings Error 2012 10 09 13 45 36 Backup cancelle Error 2012 10 09 13 45 36 Interrupted by ast few lines of log file fessage 2012 10 09 13 45 34
2. SWISS DATA BACKUP Advanced Communications You can use the Advanced Communications page in the Options and Settings dialog box to configure all advanced communication settings Advanced Communications V Use secure SSL enabled connections for data transfer recommended Number of backup or restore retries Duration before connection retries seconds Socket timeout seconds Display a warning after skipped backups The Advanced Communications page consists of the following areas Secure Connection Retries and Timeouts Skipped Backups MOUNT10 AG Haldenstrasse 5 6340 Baar Switzerland SWISS DATA BACKUP Secure Connection Use secure SSL enabled connection for data transfer recommended This option is selected by default enabling SSL encryption for Backup Client to StorageServer data transfers Deselecting this option disables SSL encryption for data transfer This enhances transfer speeds but should only be done within a secure network environment i Notes Disabling this feature will only have an effect on security for the actual data transfer and not the encryption of the data on the Storage Platform Secure data transfer connections can only be disabled if the StorageServer has been configured to accept non secure connections If the StorageServer cannot accept non secure connections an SSL enabled connection will automatically be used instead Warning Before disabling SSL encryption firs
3. MOUNT10 V7 Sailfish R2 User Manual for Microsoft Windows Your guide to protecting data with MOUNT10 Desktop amp Laptop Edition SWISS DATA BACKUP SWISS DATA BACKUP All rights reserved Attix5 2014 Trademarks Microsoft Windows Microsoft Windows Microsoft Volume Shadow Copy Service VSS and MS Windows are registered trademarks of Microsoft Corporation SWISS DATA BACKUP The following icons are used in this User Manual i Theinformation icon precedes important information The example icon indicates a practical illustration of a process or procedure L Y The hint icon indicates a suggestion or hint to guide or assist you with performing a task The warning icon provides a warning against potential mistakes and actions that could cause critical error SWISS DATA BACKUP Contents Inr odu O PMMrerer eT EEN 6 ege lege TE D L Getting start d EN 7 OPE EE Ch MEN 8 MOUNT10 DL Setup A ME 9 Step 1 of 4 Start the MOUNT10 DL Setup Wizan 9 Step 2 of 4 Specify an install Jocaton RENE 9 Step 3 of 4 Begin the installation viscncscnnasnsassreana ceases ancients aannaesd accevan ted senbaeeed aaa 10 Step 4 of 4 Exit the Setup Wizard E 10 D SCD I Te EE 11 Step 1 of 6 Specify Storage Platform settings ssssssserserrerrerrerrerrerrerrerrerrerrerre gt 12 Step 2 of 6 Create or connect to a Backup Account 13 Step 3 of 6 Specify Backup Account details 14 Step 4 of 6 Confirm Backup Ac
4. tray icon to view the menu options available Cancel Backup Monitor status Notify an success Notifications Motif on Failures AB out Motify on Warnings Exit K 1 18 2010 i Note On the Windows 7 operating system the system tray icon is hidden by default To display the icon click the Show hidden icons arrow click Customize In the dialog box that appears expand the Behaviours drop down next to A5Tray exe and then select Show icon and notifications System tray menu Open Opens the MOUNT10 Client application window P Tip Users can also double dick the system tray icon to open the application window For more information see Application window earlier in this chapter Backup Now Manually initiates the backup process without opening the Backup Client application window Cancel If the service is busy with a backup when the EN icon is animated Cancel will Backup stop the process MOUNT10 AG Haldenstrasse 5 6340 Baar Switzerland SWISS DATA BACKUP System tray menu continued Monitor Status Notifications About Exit Opens a small window p above the system tray p a i displaying the progress Last Backup Today 3 00 PM Success of the current process Next Backup Today 7 00 PM This enables you to monitor the status and progress of the task being performed without opening the application window Provides you with options to enable disable backup notifications Fo
5. Storage Platform You can use this feature to reduce the initial backup window if there is a large amount of data to be transferred typically over a slow Internet network connection A similar procedure enables you to restore a large amount of data e g during a disaster recovery i ce A snapshot backup uses Blowfish 448 encryption and the backup encryption key _ to encrypt the data Warnings This procedure should only be performed with the assistance of the Backup Administrator Ensure that you have an active Backup Account Before beginning the Backup Snapshot process it is best to perform a test backup transferring only a small amount of data to ensure that the StorageServer connection is successful To export a Backup Snapshot 1 On the Tools menu point to Snapshot and then click Export Backup Snapshot 2 Select The next backup must be a Snapshot backup Ensure Verify snapshot after backup is selected this will confirm that the snapshot is not corrupt Warnings Verifying the snapshot causes the backup process to take significantly longer Cancelling the verification cancels the backup 3 Specify a destination in the box provided Ch Backups Export Snapshot Backup is specified by default on Windows 7 machines 4 Click Backup Now If you click OK the next backup you initiate will be a snapshot backup The Snapshot data is now stored in the location specified in step 3 above and can be mov
6. check boxes 2 Click Next to move to the next step in the wizard Warning This option is not recommended If an automated backup schedule is not created backups will have to be run manually Enabling automatic backups is strongly advised To schedule a daily automated backup 1 Select the Daily automated backup check box 2 Specify a time in the associated box 3 Click Next to move to the next step in the wizard or create an advanced backup schedule as described below i Note If a backup is scheduled to occur between 19h00 and 07h00 the Backup Client will choose a random time in that period to transmit the data This ensures that the network is not overburdened by multiple Backup Clients all attempting to back up at the same time To create an advanced backup schedule 1 Select the Advanced schedule back up at the following times check box In the Week day box select a day on which a backup should be initiated Specify the time in the Backup time box Click the Add button to add the day and time to the Advanced schedule box Repeat the steps above until you have added all desired schedules Click Next to move to the next step in the wizard Ao PWN SWISS DATA BACKUP Step 6 of 6 Confirm backup configuration The wizard displays a summary of the choices you have made It also shows the working folders which you can edit by clicking the edit link E Setup Wierd ess EE ey G O EE Your backup
7. you might experience some performance deterioration To lessen this effect you can choose to run backups in the background on Windows Vista and later machines or lower the processor usage and or disk access on Windows XP machines Warning If you use the highest Processor usage setting on Windows XP it will affect server performance during the backup i Note Ifyou use the highest Disk access setting on Windows XP the Backup Client will continuously use all available disk access to read and write to the disk ensuring that the process completes as quickly as possible The process will take longer if this setting is lowered but other disk intensive applications will perform better MOUNT10 AG Haldenstrasse 5 6340 Baar Switzerland SWISS DATA BACKUP Disk Usage You can use the Disk Usage page in the Options and Settings dialog box to specify the working folders and control the cache Disk Usage Local Disk Temp C Program Files AttixS Pro Backup Client DL toBackup Cache C Program Files AttixS Pro Backup Client BL cache Database C Program Files Attix5 Pro Backup Client BL Note Perfomance wil De degraded if the Cache and Temp folders are an different anives Cache Days to keep files in Cache 201 Note The longer Dies are keotin cache the Setter the chances are that patches instead of fal Res are sent duning backue Working Folders If you have limited space on the drive where the Backup Client is in
8. Enter your preferred Backup Account details Bachug Arm name T t nDg SN Dachue Somuni onser see Tonina peeved Encrypt your data on the Storage Platform Laanpben keyi Canines key basesersl Z pou ite Ser dap pou mel or be abe E restane pour deng Meare ernie aan Ai she AP fotienbere saie Sei up omre sellig Warning Please write down your encryption key and store it in a safe place as YOU WILL NOT BE ABLE TO RESTORE YOUR DATA WITHOUT IT 4 Click Set up connection settings if you d like to configure your connection to the Storage Platform 5 Click Next When connecting to an existing Account 1 In the Backup Account name box type the Backup Account name 2 In the Backup Account password box type the Account password 3 In the Encryption key box type the encryption key chosen when the Backup Account was created 4 Click Set up connection settings if you d like to configure your connection to the Storage Platform 5 Click Next E Setup Wizard Enter your existing Backup Account details Becup Account name Bacup Account password Encrypt your data on the Storage Platform Encrypson key Set up conection settings SWISS DATA BACKUP Step 4 of 6 Confirm Backup Account summary Confirm that the information you have supplied is correct and then click Create or Reconnect depending on whether you are creating a new Backup Account or connect
9. KEKEKE EEEE ne 76 BI MINT EE 78 PGC OOl ca aA ETE AEEA 80 Remote Manage b cesna sin a ie EE 80 Ee ea ctreneereoteveare O AAEE EEE E AEE 81 Ba Kn Aa OS EE 84 Restore Snapshots Disaster recOover 85 Command line interface ccccccccecceecsseeeceeeeeeeveeeaueeeeueeeeueeeeceaueeeaueeeaueerenneneeeanss 86 Pron DO EE 86 10 TE ne EEN 87 Keyboard shortcuts and hotkeys EE 87 MOUNT10 AG Haldenstrasse 5 6340 Baar Switzerland SWISS DATA BACKUP Congratulations on choosing MOUNT10 Desktop amp Laptop Edition MOUNT10 minimises risk maximises productivity and allows businesses to regain control of their most valuable asset their data For technical support please go to Help gt About MOUNT 10 and then use the contact details provided Product overview With MOUNT10 Desktop amp Laptop Edition DL data stored on desktop and laptop computers can be backed up to a Storage Platform quickly securely and automatically The following diagram illustrates the scenario Storage Platform Files and folders stored on desktop or laptop computers running MOUNT10 DL can be backed up to a Storage Platform In the event of data loss or corruption you can retrieve data from the Storage Platform and restore it to the original or another computer in just a few easy steps A Backup Administrator can manage the entire backup environment DL Clients and the Storage Platform remotely using the MOUNT10 Storage Platform Console For mor
10. Laptop Edition DL v3 x 4 x Backup Clients cannot automatically be updated to version 5 due to the infrastructure change from an application to a service It will continue to function as normal To manually update DL Backup Clients 1 Close the Backup Client application interface and the DL system tray icon 2 Runthe ame Client Installer i Note The installer retrieves the install location from the backup service and eae be changed as you are upgrading an existing DL Client SWISS DATA BACKUP 3 Onthe Welcome screen click Next Welcome to the AttixS Pro DL Setup Wizard The Setup Wizard will install AttixS Pro DL on your computer Click Next to continue or Cancel to exit the Setup Wizard DEEN Dro 4 On the Ready to install MOUNT10 screen that appears click Install Cl AttixS Pro DL Setup Ho k sl Ready to install AttixS Pro DL A previously installed version was detected Click Install to begin the upgrade process Click Cancel to exit the wizard SWISS DATA BACKUP 5 If the MOUNT10 DL service is running a Files in Use wizard screen will appear Click OK to have the installer stop the service update the software and then restart the service 48 ans Pro DL Setup xy Files in Use F t Some files that need to be updated are currently in use The following applications are using files that need to be updated by this setup You can let Setup Wizard dose them and attempt to restart them or reboo
11. Platform on 192 166 20 215 443 Server name Storage Platform Attis5 Dev QA User authenticated Block size sent 2 048 bytes Bytes sent 114 90 ME Total time LO000rms Connection speed estimate 11 49 MB s Checking service rights Service display name AttixS Pro Service short name 45Backup Service Service running under account name LocalSystern Service installed at C Program Files 4attixS ProiBackup Client JaSbackup exe start Checking write access permissions For service Cache directory writeable Temp directory writeable Database directory writeable Logs directory writeable Health check complete SWISS DATA BACKUP The Health Check results display in a new dialog box with options to print export to HTML and export to CSV EN Health Check Results Les Examine the health check results below and print or export the report as needed Health Check Results Healthcheck start time Healthcheck end Cine Healthcheck duration Wed Jan 20 16 49 48 CAT 2010 Wed Jan 20 16 50 00 CAT 2010 125 Memory Memory stats last backup Lowest free 3 56 MB Highest total memory 37 45 MB Maximum memory EE 234 06 ME Print Exportto HTML Export to csv SWISS DATA BACKUP The Backup Snapshot feature enables you to create a backup of all items included in your backup selection and send it to a disk drive This Snapshot data can then be moved to the
12. Throttle Map In this area you can specify one or more speed limits in kilobytes per second that can be applied when sending backup data to the server To specify a speed limit Choose a colour to represent the limit and specify the limit in that colour s Limit box You can now schedule the speed limits in the Throttle Map area as described below i Note A limit of 0 indicates that no limit will be applied In this area you can indicate when the speed limits specified in the Speed Limits area should apply by creating a throttle map wl Tip By default a throttle map is provided with different colours indicating week day office hours out of office hours and weekends using intervals of 60 minutes You can either set speed limits for the colours used in this default map or you can click the Clear button and create a new map by following the instructions below To create a throttle map 1 In the Interval box specify the number of minutes that each block in the graph should represent 2 In the Speed Limits area click a speed limit colour Alternatively click the Selected speed limit box to cycle between the different limits 3 Inthe Throttle Map area click the schedule interval boxes you wish to apply the limit to The colour of the selected interval boxes will change to match that of the chosen limit Tip Should you wish to revert to the default throttle map at any point in time click the Default button 4 Click OK
13. Usethe and wildcards for advanced search queries SWISS DATA BACKUP To search for a file in previous backups 1 On the File menu click Find files in backups Alternatively click the Find button on the toolbar t E lalo oi Backup Size Restore Find Options Automate Help 2 Type the file name or part thereof in the File name box 3 Select the Search through previous backups Storage Platform check box 4 If you wish to limit the search to particular dates select the Search backup dates check box and then use the Start date and End date boxes to specify a time period 5 To limit the number of results that display select the Limit number of results to check box and then type a number in the box provided 6 Click Find File name Full or partial sales Search last backup local Search through previous backups Storage Platform Wf Search backup dates Start date 1 1 2010 MM dd End date o1 19 2010 Made W Limit number of results tos 10 Find wl Tip Usethe and wildcards for advanced search queries i j Note If Search backup dates is selected the backup date is used for the search instead of the file create or file modified date SWISS DATA BACKUP To restore files from the Find Files in Backup dialog box 1 In the search results list include the files to restore by clicking the icons next to the file names or by right clicking each file name and then clicking Include 2 Click
14. Using Backup Yessage 2012 10 09 13 45 34 Connecting to essage 2012 10 09 13 45 34 SSL Server nar lessage 2012 10 09 13 45 36 Tue 9 October Message 2012 10 09 13 45 36 O05 Windows 3 Message 2012 10 09 13 45 36 Preparing selec fessage 2012 10 09 13 45 36 Change journa Error 2012 10 09 13 45 36 Backup cancelle Tip You can use the Up arrow Down arrow Page Up Page Down Home and End keys to navigate the log SWISS DATA BACKUP You can specify your logging preferences on the Logging page in the Options and Settings dialog box For information on configuring the log file settings see Logging in Chapter 9 Options and settings SWISS DATA BACKUP To access the Options and Settings dialog box On the Tools menu click Options Alternatively click the Options button on the toolbar sejo Automate Help Backup Size Restore Find Options The various options and settings are grouped in the left hand pane according to their functions Click an item on the left to view the full set of options related to that function W Example Click Connection in the left hand pane to view all connection options on the right Use network connection Use VPN or dial up connection VPN and dial up settings No proxy C Use HTTP proxy C Use SOCKS proxy Proxy host Proxy port 8080 Proxy server requires authentication Username Password Warning The
15. an advanced backup schedule 1 oe WN Select the Advanced schedule back up at the following times check box In the Week day box select the day on which a backup should be initiated Specify the time in the Backup time box Click the Add button to add the day and time to the Advanced schedule box Repeat steps 2 to 4 above until you have added all desired schedules to the Advanced schedule box To disable automatic backups not recommended 1 2 a Clear the Daily automated backup and Advanced schedule check boxes Click Ok to close the Options and Settings dialog box Warning This option is not recommended If an automated backup schedule is not created backups will have to be run manually Enabling automatic backups is strongly advised For detailed instructions on howto enable and schedule automatic backups see Scheduling automatic backups in Chapter 6 Backups SWISS DATA BACKUP Connection You can use the Connection page in the Options and Settings dialog box to Modify Storage Platform connection settings Enable disable configure proxy server details Connection Use network connection Use VPN or dial up connection VPN and dial up settings No proxy D Use HTTP proxy 6 Use SOCKS proxy a Proxy server requires authentication MOUNT10 AG Haldenstrasse 5 6340 Baar Switzerland 66 SWISS DATA BACKUP The Connections page consists of the following areas Conne
16. be excluded from the backup selection Determine the backup selection size Start backups automatically and manually Cancel a backup Resume a failed or cancelled backup You can make your first backup selection or modify a backup selection at any time using the Backup Selection tab as described below wl Tip You should exclude the Backup Client installation folder as including it increases the size of your backup unnecessarily To select files and folders for backup 1 Click the Backup Selection tab 2 In the Backup Selection tree navigate to the folder or directory containing the file and or folder s 3 Include or exclude the items as described below wl _ Tip Once a file or folder is included in the backup selection any modifications to it will be backed up automatically For more information see Patching in Chapter 9 Options _and settings Warning If you have limited space on the drive running the Backup Client it is recommended that you move the Cache Logs and Temporary folders as well as the selection database to another location For more information see Disk Usage in Chapter 9 Options and settings SWISS DATA BACKUP To include an individual file In the right hand pane click the file icon or right click the file name and then click Include An included file is displayed with a green icon To deselect a file you can either click the icon again or right click the file name a
17. click the folder icon 2 Point to Filters 3 Point to the name of the filter you wish to remove 4 Clear the check mark next to the selection Include or Exclude To identify files and folders selected by filters Look at the icon state Files and folders included in the backup selection by filters display with icons containing blue check marks and Le SWISS DATA BACKUP Some inclusions and exclusions are enforced at administration level on the Storage Platform This is called profiling For more information see Profiling in Chapter 9 Options and settings Files and folders affected by profiling display with the following icons 5 File inclusion ty Filtered file inclusion Go File exclusion Ke Folder inclusion E Filtered folder inclusion Be Folder exclusion Although DL Backup Clients only support Binary Patching PST files are hardcoded to use Delta Blocking since it is much faster and requires much less disk space You can turn off Delta Blocking for PST files using profiling in the SP Console For more information please refer to the Storage Platform Console User Manual Profiled selections cannot be modified from within the Backup Client and can only be changed on the Storage Platform For more information please refer to the MOUNT10 Storage Platform Console User Manual SWISS DATA BACKUP Icon legend On the Backup Selection tab each file and folder is displayed with an associated icon The
18. colour of the icon indicates the file or folder s backup selection status For more information on backup selections see Selecting data to back up earlier in this chapter ke Backup Selection ZS My Computer C DES SRecycle Bin GE AMD GES ATI DEZ Intel EZ MSQCache GES PerfLogs H E Frogram Files Filename Ka 7 Zip Ka ATI ATI Technologies i AttixS Pro L Common Files E Core Temp DVD Maker L Internet Explo The following icon legend lists the MOUNT10 icons and the statuses they indicate You can access this legend by clicking Icon Legend on the Help menu es 1 j GUI Note For more information see Profiled selections in Chapter 5 Graphical User Interface Icon legend File not selected G Selected by user ey Selected by user filter B Excluded by user E Excluded by administrator G Included by profiling MOUNT10 AG Haldenstrasse 5 6340 Baar Switzerland The file exists in the folder or directory but is not part of the backup selection neither included nor excluded The Backup Client user has included the file in the backup selection The Backup Client user has applied a filter to the parent folder or directory That filter has included the file in the backup selection The Backup Client user has excluded the file from being backed up to the Storage Platform The Backup or Storage Platform Administrator has excluded this file or its file t
19. errors the system tray icon will also flash a red cross A Attix5 Pro WE o Attix5 Pro A Xx Backup completed successfully but there were warnings Backup completed successfully and or errors please view backup log for more details i i Note To view related log file information click anywhere within the pop up To disable notifications Notifications are enabled by default but you can disable them individually by right clicking the system tray icon and then clearing the check mark next to the relevant Notifications option Open Backup Mow Cancel Backup Monitor Status Motify on Success Notifications wv Notify on Failures About vo Notify on Warnings Exit MOUNT10 AG Haldenstrasse 5 6340 Baar Switzerland SWISS DATA BACKUP After installing MOUNT10 Desktop amp Laptop Edition DL and creating a Backup Account you can tell the Backup Client which files and or folders to back up and which to ignore by creating a backup selection see Selecting data to back up below You can then start a backup manually or schedule automatic backups see Performing a manual backup and Scheduling automatic backups below i Note Any changes additions or deletions to included files and folders will be backed up intelligently with every manual or scheduled backup The following sections describe how to Select data to back up Use filters to specify files and or folders to
20. folder Refresh active window Include selected file folder Exclude selected file folder Clear inclusion exclusion Select multiple files Open the corresponding menu Select previous item or scroll up if you are in the Logs tab Select previous item or scroll down if you are in the Logs tab Scroll up one page Scroll down one page Scroll to the beginning of the page if you are in the Logs tab Scroll to the end of the page if you are in the Logs tab
21. ins to back up databases If you wish to limit the total amount of data that may be transferred during each backup select the Restrict the size of each backup check box and then specify a maximum size in the box provided i Notes If you enable this option it may take several backups before all your files are backed up to the SP This feature is especially useful if you have a poor Internet connection and you encounter problems with transmitting large backups All patches will be sent in a single backup regardless of whether a size restriction is specified or not If backups are set to cycle the Backup Client will cycle through your full files after all the patches have been transferred Cycle backup process Use this setting in conjunction with the backup size restriction to cycle backups successively until all data included in the backup selection has been transmitted to the Storage Platform This setting can only be enabled if a backup size restriction has been specified SWISS DATA BACKUP Logging You can use the Logging page in the Options and Settings dialog box to specify your logging preferences Modifiable logging settings include Location of backup and restore logs Logfile retention period Debug message inclusion exclusion in service log The Logging page in the Options and Settings dialog box consists of the following areas Backup Logs Service Log MOUNT10 AG Haldenstrasse 5 6340 Baar Switzerla
22. used menu bar functions are also available on the toolbar and right click menus Menu bar Each menu on the menu bar contains one or more options The tables below describe the options available Backup Initiate a Backup immediately Restore Switch to the Restore view in the Client wl Tip For faster access to the Restore view click the Restore tab instead of using the File menu Calculate Determine the total size of the data included in the backup Size selection For more information see Determining the backup selection size in Chapter 6 Backups Find Access the Find Files in Backups dialog box This box Files in enables you to search for particular files in your backups 4 Backups For more information see Finding files in backups in Find Chapter 7 Restores Selection Tools Help Selection html file for future reference For more information see Backup Mow Export Export a list of all backup inclusions and exclusions to an Exporting a selection report in Chapter 6 Backups Restore Calculate Size Find Files in Backups Export Selection Exit MOUNT10 AG Haldenstrasse 5 6340 Baar Switzerland SWISS DATA BACKUP File menu continued Exit Close the DL Client application window el Tip You can re open the Client window at any a time via the Windows Start menu or by double clicking the icon in the system tray Selection menu Selection Tools Help Filters Mew
23. Elter Include Folder Edit Filters Exclude Folder Graphics b Deselect Folder oO MS Access databases T MS Office documents ee MS Outlook email Web pages b Option Click the option to Filters gt Create a new filter to automate inclusions or exclusions based on file type For more New Filter information see Using Filters in Chapter 6 Backups Filters gt Edit existing filters For more information see Using Filters in Chapter 6 Backups Edit Filters PA MOUNT10 AG Haldenstrasse 5 6340 Baar Switzerland SWISS DATA BACKUP Selection menu continued section Took Hep Filters b Mew Elter Include Folder Edit Filters Exclude Folder Graphics Include Deselect Folder 1 MS Access databases aoe MS Office documents SE efres eselec MS Outlook email Web pages b Exclude Click the option to Filters gt filter gt Include all files in the selected folder that match the filter s criteria For more Include information see Using Filters in Chapter 6 Backups Filters gt filter gt Exclude all files in the selected folder that match the filter s criteria For more Exclude information see Using Filters in Chapter 6 Backups Filters gt filter gt Clear the selected folder of any filters currently applied to it For more Deselect information see Using Filters in Chapter 6 Backups Include Folder Include the selected folder for backup Excl
24. Next to install to the default Folder or click Change to choose another Install AttixS Pro DL to the next wizard step C Program Files AttixS Pro Backup Client DL Alternatively specify a new destination folder 1 Click the Change button 2 Browse to the folder in which to store the application files 3 Click OK 4 Click Next to continue to the next wizard step MOUNT10 AG Haldenstrasse 5 6340 Baar Switzerland SWISS DATA BACKUP Step 3 of 4 Begin the installation Once all the settings are configured the wizard is ready to begin the installation To begin the DL installation Wl AttixS Pro DL Setup Lo 5 ka Click Install Ready to install AttixS Pro DL Te Click Install to begin the installation Click Back to review or change any of your installation settings Click Cancel to exit the wizard Step 4 of 4 Exit the Setup Wizard The last step of the wizard presents the option to launch the Backup Client To launch the Backup Client Wl Attic Pro DL Setup lg ks immediately after the Setup Completed the AttixS Pro DL Setup Wizard Wizard 1 Ensure that the Launch Click the Finish button to exit the Setup Wizard MOUNT10 DL check box is selected 2 Click Finish ya After clicking Finish MOUNT10 DL will es pro Z Launch Backup Client DL be installed on the machine If the Launch MOUNT10 DL check box was selected as described above the Backup Client will open automatically and the S
25. OOOO OO Backup Account Spedfy the Backup Account type 2 r Click Next ja I want to create a new Bache Account H T went to connect to an exeting Dechen To connect to an existing Backup Account i Note You can selet I want to connect to an existing Backup Account to ra Connect to an Account that has been opened for use by this computer Reconnect to an Account to recover data from the computer that had previously backed up to this Account 1 Select I want to connect to an existing Backup Account Warning Different users cannot back up to the same Backup Account A separate Backup Account needs to be created for each server 2 Click Next to continue MOUNT10 AG Haldenstrasse 5 6340 Baar Switzerland SWISS DATA BACKUP Step 3 of 6 Specify Backup Account details Depending on the option you selected in the previous step you will either be prompted to specify new Backup Account details or to supply the already configured details of the existing Backup Account To specify new Account details 1 In the Backup Account name box type a Backup Account name that consists of a minimum of 4 characters 2 In the Backup Account password box type a password that consists of a minimum of 4 characters Confirm it in the Confirm password box 3 In the Encryption key box type an encryption key that consists of a minimum of 8 characters Confirm it in the Confirm key box ATTIX Pro
26. Options and Settings dialog box controls advanced features in the Backup Client Please read through this section carefully before changing any settings Incorrect settings could cause critical errors MOUNT10 AG Haldenstrasse 5 6340 Baar Switzerland SWISS DATA BACKUP Backup Account You can use the Backup Account page in the Options and Settings dialog box to Retrieve Backup Account settings Modify security settings Backup Account TAAHIR PC TAAHIR TEST JGHN pm win 200g 2 1024 0 MB When loading the Backup Client MOUNT10 AG Haldenstrasse 5 6340 Baar Switzerland SWISS DATA BACKUP The Backup Account page consists of the following areas Details security This area displays your Backup Account information as it is configured on the Storage Platform You can use the Retrieve settings button to retrieve your Backup Account details from the Storage Platform 9 This button is useful to verify that the Backup Account limit has been modified after requesting a change from the backup administrator or to update Backup Group Profiling settings If you need to change your password or encryption key click the Change password or Change encryption key buttons Warnings Changing the encryption key involves intensive processing on the Storage Platform and may take several minutes You should avoid doing this unless the encryption key has been compromised Disaster recovery is not possible without the encr
27. ackup selection The folder contains no unselected files The Backup Client user has included some files and has also excluded one or more files The Backup Client user has excluded all files in the folder from being backed up to the Storage Platform The Backup Client user has applied a filter to the folder The filter has included one or more files within the folder in the backup selection The Backup Client user has applied a filter to the folder that has included and excluded files within it The Backup Administrator has included all the files contained in the folder All files will be backed up to the Storage Platform These inclusions cannot be changed by the Backup Client user The Backup Administrator has applied a filter to the folder This filter cannot be removed by a Backup Client user The Backup Administrator has applied a filter to the folder resulting in the folder being excluded from the backup selection This filter cannot be removed by a Backup Client user SWISS DATA BACKUP Ew E Filter applied by profiling some items included by user Filter applied by profiling some items included and some items excluded by user Filter applied by profiling but items excluded by user Folder excluded by Global Exclusions All files excluded by profiling Plug in node not selected Some items selected by user All items selected by user All items selected by user some excluded All items excluded b
28. butes these packs to the different Backup Clients as they are requested during the backup process Auto Updates must be enabled on the Storage Platform for this feature to work For more information on enabling Auto Updates please refer to the Storage Platform Console User Manual By default if there is less than 500 MB free space available an update pack is not requested This is logged to the Backup Service log Backup Clients are always updated to the latest version and service pack available on the Storage Platform If a Backup Client update is available the following will occur After the backup process has completed if the Backup Client GUI is open you will be presented with an update dialog box You have the option to update now or cancel Clicking Update now closes the Backup Client GUI and installs the update Clicking Cancel closes the dialog box and does not install the update The dialog box will appear again the next time you back up If the Backup Client GUI is closed when an automated backup occurs the update will be installed automatically After an Auto Update occurs the MOUNT10 system tray icon will display a notification indicating that the update was successfully applied SWISS DATA BACKUP While most MOUNT10 DL Backup Clients will be set up to receive updates automatically in some instances you may wish to perform the update manually You ll find instructions on how to do this below i Note Desktop amp
29. ck whether you are running the MSI file suited to the installed operating system You will not be allowed to install a 64 bit DL Backup Client on a 32 bit OS and neither will you be allowed to install a DL Backup Client on a Windows Server OS You can however install a 32 bit DL Backup Client on a 64 bit OS To install MOUNT10 DL L Run the MSI file 2 In the MOUNT10 DL Setup Wizard that appears follow the steps as described in the following section SWISS DATA BACKUP MOUNT10 DL Setup Wizard The MOUNT10 DL Setup Wizard typically consists of four steps to guide you through the Setup task in a simple step by step manner These steps also make it possible to undo previous operations by navigating backward i Note Some of the settings encountered in the wizard may have been removed when the MSI was created Furthermore the wizard may contain additional steps Please read each window carefully before continuing Step 1 of 4 Start the MOUNT10 DL Setup Wizard To start the MOUNT10 DL Setup Wizard Welcome to the AttixS Pro DL Setup Wizard Click Next The Setup Wizard will install AttixS Pro DL on your computer Click Next to continue or Cancel to exit the Setup Wizard ATTIX Pro Step 2 of 4 Specify an install location To specify a destination for the DL 48 AttixS Pro DL Setup application files and folders Destination Folder Click Next to accept the default destination folder and continue to Click
30. ckup schedule 1 Select the Advanced schedule back up at the following times check box In the Week day box select the day on which a backup should be initiated Specify the time in the Backup time box Click the Add button to add the day and time to the Advanced schedule box Repeat steps 2 to 4 above until you have added all desired schedules to the Advanced schedule box on You are advised to back up at night when the server running the Backup Client is not in use It must be switched on at the scheduled backup time s but the Windows user does not need to be logged in Configuring automatic backups ensures that all selected data is backed up automatically without the need for any user interaction This is a safer alternative to relying on manual backups oe WN SWISS DATA BACKUP Backups will initiate at the scheduled times and the Backup dialog box will appear displaying the progress of the backup Backup Sending backup Connecting to service Starting backup Initializing secure random generator Connecting to Storage Platform on 192 166 20 215 443 To close the Backup Client after the backup process has started click the Hide button This will not cancel the backup process and you can re open the Backup Client at any time to view the progress of the backup You can monitor the backup progress at any time by right clicking the system tray icon and then dicking Mo
31. count SUMMALY cccceceseeseeeceeeeeeseeeaeeseeeaeeeeenaes 15 Step 5 of 6 Schedule backup porocees 16 Step 6 of 6 Confirm backup configuration sssssrerrsrerrerrrrrrrerrsrrrrerrsrerrerrrrerrere 17 CORO la ele E 17 4 Updating MOUNT10 Backup Clients exreekekekKReK EK ER E KE KEE 18 Ee he E 18 EE e EE 19 5 Graphical User Interface GUI wccsccscsscssccenceneessenseeneeneesenseesseenenses 22 Opening the Backup Client interface AAA 23 The Client interface explained sresssrsrerrsrerrrrrerrrrsrerrrrererrrrererrrrererrrrererrrrerene 25 Appi caGon wido EE 25 SE SET EE 34 leet een 36 A Tel ern EEN 37 TOV DA K EE ER Selecting data to ack WI EE 37 Determining the backup selection eze AA 44 POPC ch SONS Ter ET 45 REENEN 46 Scheduling automatic backups ss esssrssrerrrrrrrerrrrerrsrrrrnrrsrrrnrrrrerrerrsrerrsrerrnn 47 Canceling a MINT EE 49 Ee Ge ACHING E 50 G e EN 51 Lee r ee arene ea E E A OA E E AT 51 CECE data tO TOSTO E 51 EE SE Finding files in e Dr EE 55 eS re e Ae Dackup Sel DE 58 MOUNT10 AG Haldenstrasse 5 6340 Baar Switzerland SWISS DATA BACKUP x NOS E 59 ee eege ep 59 Changing log file ANI ET 60 9 Options and SEUTUUNGS 1csccccecseeeeseeeeseeeeseeeeeeseeeeeeeseseeseeeeeeesseeeseeaeas 61 Ee e un ACCOUN EE 62 Eis RAT le 64 CCN E 66 Connection Ron ai dE 68 Advanced e nee ee EE 70 Backup PRON e E 73 MWS Re E 74 Advanced Dertormance tatuat un 1n nnn nnn ununun E AEAEE KE
32. ct access permissions to use their Storage Platform User Access Management usernames and passwords to connect to and administer this Backup Client If you clear this check box Storage Platform administrators will not have remote access Select Allow custom access and supply a username and password if you do not wish to make use of the above mentioned Storage Platform Access Accounts These custom access credentials must be specified in the Storage Platform Console for its user to gain remote access 6 Click OK to save the settings Services will restart automatically to apply the settings SWISS DATA BACKUP The Backup Client Health Check provides information to highlight possible issues before backup e g free disk space or file folder access problems It can also provide the estimated line speed to the Storage Platform EJ Health Check The Health Check provides information bo pre enptively highlight possible issues For example free disk space problems and service access rights to Files and Folders It can also provide the estimated line speed to the Storage Platform Options Memory utilisation statistics From the last backup as well as overall memory usage to date Data Protected Information includes the number of Files and directories selected For backup Disk Usage Free space availability For all local drives Line Speed Line Speed estimate to the Storage Platform by transmitting data For 10 seconds Serv
33. ction Type Proxy Server In this area you can change the type of connection that the Backup Client uses to connect to the Storage Platform You can choose between a network or VPN dial up connection i ce The VPN or dial up settings button is enabled if you select Use VPN or dial up connection Click this button to select an existing VPN or dial up connection configured on the computer and then supply the username and password for that account In this area you can specify whether or not the Backup Client should connect to a proxy server when connecting to the Internet If you select that it should you can specify the proxy server details in the available boxes SWISS DATA BACKUP Connection Throttle The Connection Throttle page in the Options and Settings dialog box enables you to specify the Backup Client s bandwidth usage speed limits You can do this by creating a throttle map Backup data will then only be transferred at the specified speed limits during each interval Communicators Specify backup speed limits for throttle map below 0 means no limit will apply a oee meo en oo cee zer os ae zc te Disk Usage Selected speed limit IJ Interval minutes U 2 4 D 5 10 L 14 16 16 eal fe mes e BRRRRREUURNRENNERREAE EE fll a Sc ee SEH He MOUNT10 AG Haldenstrasse 5 6340 Baar Switzerland SWISS DATA BACKUP The Connection Throttle page consists of the following areas Speed Limits
34. d a wide range of backup and restore commands to any Backup Client connected to a LAN For more information please contact your Backup Administrator Profiling enables your Backup Administrator to propagate certain client side settings from the Storage Platform to your Backup Client It can be used to enforce the following settings Backup schedules Inclusions and exclusions Filters Most options and settings accessible via the Tools menu i Note Profiled settings take priority over settings specified in the Backup Client When the Backup Client connects to the Storage Platform it receives a list of all profiled settings These changes are implemented in the Backup Client You can however connect to the Storage Platform and update profiled settings manually To update profiled settings manually 1 On the Tools menu click Options 2 On theBackup Account page of theOptions and Settings dialog box click the Retrieve settings button The Backup Client will retrieve any profiled settings from the Storage Platform and update its options and settings accordingly i Note Profiled settings are greyed out and cannot be modified from within the Backup Client Inclusions exclusions applied by profiling are displayed with yellow icons in the Backup Client File icons Included file File included by filter Excluded file SWISS DATA BACKUP Folder icons Included folder Ls Folder included by filter Excluded
35. e information please refer to the MOUNT10 Storage Platform Console User Manual SWISS DATA BACKUP 1 Getting started Enabling manual or automatic backups is easy with MOUNT10 Desktop amp Laptop Edition v 4 Back up Automatically or manually 2 Create a 3 Select files and lite EL Backup Account folders for backup MOUNT10 AG Haldenstrasse 5 6340 Baar Switzerland SWISS DATA BACKUP For the latest system requirements and compatibility information please refer to the System Requirements and Compatibility Matrix The DL MSI file contains pre configured information to make installing DL quick and easy For more information on creating MSI files and launching them from the Run Command please refer to the MOUNT10 Storage Platform Console User Manual i Note The options available during the installation process depend on the settings enabled by the administrator when the MSI file was created These options range from advanced install settings to specifying the install location The default install path is C Program Files MOUNTI10 Ay Pre installation warnings If running antivirus software please ensure that all MOUNT10 folders are excluded from being scanned to avoid data corruption Both antivirus software scans and backup processes are resource intensive It is advised not to run a backup and virus scan at the same time as this will significantly decrease machine performance Windows will che
36. e Previous Backups DLC Previous Backups node as the Backup Client may be able to E 08 Oct 2012 14 57 33 retrieve the data from the cache instead 04 Oct 2012 19 00 07 the Storage Platform Hy 02 Oct 2012 19 00 07 2 01 Oct 2012 19 00 02 p ZU 30 Sep 2012 19 00 05 When you expand the Previous Backups node z 29 Sep 2012 19 00 02 the Backup Client retrieves the list of previous H E 28 Sep 2012 19 00 07 backups from the Storage Platform and displays them in the tree To select and restore data from the last backup 1 Click the Restore tab 2 Expand the Last Backup node to view the files folders 3 Include a single file by clicking the icon next to the file or by right clicking the file name and then clicking Include Each included file is displayed with a green icon 4 Include an entire folder by right clicking the folder and then clicking Include folder Each included folder is displayed with a green folder icon F 5 If an entire folder is included but you wish to exclude a particular file or subfolder right click the file or folder icon and then click Exclude or Exclude SWISS DATA BACKUP Folder Excluded items are displayed with red icons or F Included folders that have some files or subfolders excluded are green with a red tint L 6 Once all the files and folders to be restored are selected start the restore process by clicking Restore on the File menu or the Rest
37. ed to the Storage Platform The Backup Administrator can then import the snapshot data to the StorageServer using the Storage Platform Console For more information please refer to the Storage Platform Console User Manual i Note The Backup Account will be disabled at this point to ensure that the Snapshot data is the most recent Once the data has been successfully imported to the Storage _ Platform the Account will be enabled automatically and backups can proceed as usual SWISS DATA BACKUP The Restore Snapshot feature enables you to restore large amounts of data from a locally connected device to a machine via the Backup Client Before you can perform the steps outlined below the snapshot data needs to be exported from the StorageServer to a mobile storage device by a Backup Administrator For more information please refer to the Storage Platform Console User Manual A snapshot restore uses Blowfish 448 encryption and the backup encryption key to encrypt the data To restore data from a Snapshot 1 Connect the mobile storage device containing the snapshot data to the Client machine or to a Local Area Network so that it has access to the Client machine 2 On the Tools menu point to Snapshot and then click Import Restore Snapshot Select whether you wish to restore the data from a disk drive or recovery server a If restoring from disk select the Show Restore Snapshot s in Restore panel check box and then specify the path
38. emp H E Users H E Windows _ Filename La e mm 201 3 OOOOOOOOOOOOOOOOOOOOcOUxUxU UU Ur Ur Ur Wa Uu UN Uu Uu KO Ch SRecycle Bin AMD ATI Config Msi Intel ProgramData Recovery System Volume Inf Temp Users Windows AttixS Backup Pro 42 268 KB eula 1028 txt 17 KB eula 1031 txt 17 KB eula 1033 txt 10 KB 17 KB 1KB 17 KB 17 KB 17 KB 1KB 6 273 6 metal res 1031 dll install res 1033 dll install res 1036 dll install res 1040 dll metal res 1041 dll ii 41111111111 A MOUNT10 AG Haldenstrasse 5 6340 Baar Switzerland Set UR Step by step quide Backups How to Select data Use selection filters Export a selection report Back up manually Cancel a backup of particular files to restore Restore the backup selection Restore archived data Options and settings Backup Account Backup Schedule Connection Connection Throttle Advanced Communications Backup Priority Disk Usage Advanced Performance Logging Additional information Resuming backups Notifications Remote Management Health Check Outlook PST files Volume Shadow Copy Service Snapshots Disaster recover Profiling Lanquage Reference Icon legend Menu bar Toolbar Tabs Product Help Status bar SWISS DATA BACKUP Menu bar and toolbar buttons All Backup Client functions can be performed from the menu bar Shortcuts to the most commonly
39. erland CS SWISS DATA BACKUP Gace Click the option Menu Button to Icon Access a list of the icons Legend used in the MOUNT 10 Client and the statuses they indicate Product Access the Product Help Help About Access the product MOUNT10 information and support contact details MOUNT10 AG Haldenstrasse 5 6340 Baar Switzerland Icon Legend File not selected Included by user Product Help Included by user Filter About AttixS Pro SE Excluded by user Excluded by user Filter OO Oo Excluded by administrate Included by profiling Icon Legend Product Help About Abt Pro SWISS DATA BACKUP Tabs There are three tabs available in the Backup Client Backup Selection This tab displays the files and folders on the computer enabling you to select the items to be backed up For more information see Selecting data to back up in Chapter 6 Backups Restore Use this tab to browse previous backups and restore files and folders Logs Use this tab to view detailed information on each backup and restore Tip In the right hand pane on the Backup Selection and Restore tabs you can click any of the column headings to sort the list according to their values Backup Selection Restore Recyde Bin D AMD DA ATI HEJ Intel MSOCache ERS MSOCache O Perflogs DL Perflogs Program Files D Program Files 3 Program Files x86 se ProgramData D Recov
40. ery LO System Volume Information Program Files L ProgramData Recovery I System Volum KI Tarir SWISS DATA BACKUP Product Help 7 Product Help Help index Quick start Ste step quide Backups How to Select data Use selection filters Export a selection report Back up manually Schedule automatic backups Cancel a backup Restores How to Restore files and folders Find particular files to restore Restore the backup selection Status bar II You can access the Backup Client Help by clicking Product Help on the Help menu Alternatively click the Help button on the toolbar You can restore files and or folders in th steps 1 Select data to restore 2 Start the restore process 3 Select the restore options Selecting data to restore You can tell the Backup Client which files and or folders to restore and which to ic by clicking the E Restore tab and the induding or exduding the items as descr below VW This area displays the date and time of the last backup performed by the system Ready Last backup Jan 16 2010 2 55 31 PM SWISS DATA BACKUP System tray icon The System tray icon El indicates the backup activity status and can be used to perform various An animated icon indicates that the service is busy with a backup process Open Click or right click the system Backup Now
41. etup Wizard which is the Backup Account Wizard and Backup Wizard combined will launch enabling you to create a Backup Account and configure your backup settings Follow the wizard steps as described in Chapter 3 Setup Wizard SWISS DATA BACKUP The Setup Wizard consists of the Account Wizard and Backup Wizard combined into one It is used to set up a Backup Account which is required for backing up and configure your backup settings The Setup Wizard runs automatically the first time the Backup Client is opened You can run the standalone Account Wizard or Backup Wizard at any other time by clicking Tools gt Wizards gt Account Wizard Tools gt Wizards gt Backup Wizard i Note If you run the Account Wizard a warning box will appear Click the Run Account Wizard button and follow the instructions If you selected the Launch MOUNT10 DL check box in the last step of the MOUNT10 DL Setup Wizard see The MOUNT10 DL Setup Wizard in Chapter 2 Installation the Backup Client will run and display the Setup Wizard automatically If the Launch MOUNT10 DL check box was not selected in the last step of the MOUNT10 DL Setup Wizard the Setup Wizard will launch when the Backup Client is opened for the first time for more information see Opening the Backup Client in Chapter 5 Graphical User Interface i Note Some of the settings encountered in the wizard may have been removed when the MSI was created Furthermo
42. ice Rights Information about the service account name and access rights to the working Folders Show Last Health Check Stark Close The following options are available Memory Memory utilisation statistics from the last backup as well as overall memory usage to date Data Protected Information includes the number of files and directories included in the backup selection Disk Usage Free space availability for all local drives Line Speed Line Speed estimate to the Storage Platform determined by transmitting data for 10 seconds Service Rights Information about the service account name and access rights to the working folders SWISS DATA BACKUP You can specify which checks to run by selecting or clearing the relevant check boxes in the Options area Use theShow Last Health Check button to see the last report You can Print and or Export the Health Check reports To run a health check 1 Ss 4 When the message Health check complete displays click Ok On the Tools menu click Health Check In the Health Check dialog box that appears specify which checks to run by selecting or clearing the check boxes next to the options Five checks are available see above Click the Start button to begin the health check process The Health Check dialog box appears displaying the progress of the health check until completion Health Check Completed Mimra ee a o gE OCT Connecting to Storage
43. ing to an existing Backup Account El Setup Wizard a e ne O D O _O O O Storage Plalionm settings Diea alien kerea prevented Panchen Gren Tani Test doin Backup Account settings Dadap Accmunt meme IAAUREPC Badan ccmpnt passaii lt lt lt The Backup Client will connect to the Storage Platform and configure your Backup Account EE A message will be displayed confirming that your Backup Account has been successfully configured er BEEN Den The Gea G Gesi This is the last step of the Account Wizard After your Backup Account is successfully configured the Setup Wizard will immediately start the Backup Wizard to help you configure your backup settings MOUNT10 AG Haldenstrasse 5 6340 Baar Switzerland SWISS DATA BACKUP Step 5 of 6 Schedule backup process MOUNT10 can run backups on included files Gg and folders either upon request manually or N O _O _O O O automatically This step enables you to set up Eer Ge a backup schedule ent 9 Tip It is advised to back up at eet pe night when the machine is running deg and the Backup Client is not in use The machine must be switched on at the time s specified for scheduled backups but the Windows user does not need to be ra logged in armcpro Get Les To configure the Backup Client to run only manual backups 1 Clear the Daily automated backup and Advanced schedule
44. ly click the Backup button on the toolbar t Backup The Backup dialog box appears and displays the progress of the backup EN Backup Freparing backup Connecting to service Starting backup Initializing secure random generator 2 To close the Backup Client after the backup process has started click the Hide button This will not cancel the backup process and the Backup Client can be re opened at any time to view the progress of the backup l L b Vw You can monitor the backup progress at any time by right clicking the system tray icon and then clicking Monitor Progress To view backup logs click the Logs tab Backup log dates are displayed in blue SWISS DATA BACKUP a al gy F p 7 E en ben em ol H ae gp n Be em aa mm gen pm em em emm gm Em R f OAI auton iai IK peal RUN t wi EVR A i AAA BOB KA rca WW TE Ga FS GH ec Ei J Automatic backups are usually enabled and configured either during the Setup Wizard or during the Backup Wizard but you can enable and schedule them at any point in time using the Options and Settings dialog box To schedule a daily automated backup 1 On the Tools menu click Options Alternatively click the Options button on the toolbar 2 In the Options and Settings dialog box click Backup Schedule 3 Select the Daily automated backup check box and then specify a backup time in the associated box 4 Click OK To create an advanced ba
45. m A Games Computer Maintenance Mlicrosoft Office Control Panel A startup Devices and Printers Default Programs Help and support 4 Back Windows Secu rity Seorcn programs and files D MOUNT10 AG Haldenstrasse 5 6340 Baar Switzerland SWISS DATA BACKUP Alternatively double click the MOUNT10 icon in the system tray or right click the icon and then click Open Open Backup Mow Cancel Backup Monitor status Notifications About Note The first time you open the Backup Client the Setup Wizard launches automatically For more information on creating a Backup Account see Chapter 3 Setup Wizard e AA Ee e eg Wre NI N Ae Ja adlanetracena E AN Ba ay MOUNT10 AG Haldenstrasse 5 6340 Baal SWISS DATA BACKUP The Client interface explained You can manage and monitor backups using the Backup Client application window the system tray icon or the notification bubbles that appear when certain processes occur Below are descriptions of each of these items and the options they provide Application window The Backup Client application window contains the following areas B Bacup Selection Restore ege S A STEIN Dro Clg My Computer H 4 Dokumente Che ag Recyde Bin H E AMD H E ATI H b Config Msi A Intel LO MSOCache gt PerfLogs L Program Files H E Program Files x86 H E ProgramData E E Recovery bi Hl Bibi Ho System Volume Information A T
46. ment Health Check Snapshot Remote Management in Chapter 9 Options and settings Options Access the Health Check dialog box Performing a Health Check enables you to highlight possible issues For more information see Health Check in Chapter 9 Options and settings MOUNT10 AG Haldenstrasse 5 6340 Baar Switzerland Tools menu continued SWISS DATA BACKUP Snapshot Access the Export Backup Snapshot gt Export dialog box which enables you to configure Backup the next backup to be a Snapshot backup to Snapshot a specific location For more information see Backup Snapshots in Chapter 9 Options and settings Snapshot gt Import Restore settings Snapshot Options Opens the Options and Settings dialog box that enables you to modify a range of Client settings For more information see Chapter 9 Options and settings View menu Click the option to Automatic Backups Wizards p Remote Management Health Check Export Backup Snapshot Import Restore Snapshot Access the Import Backup Snapshot dialog box which enables you to configure Restore Snapshot settings For more information see Restore Snapshots in Chapter 9 Options and O pions Menu Button Language gt English German Default available Access the GUI language options Language English German ei Default MOUNT10 AG Haldenstrasse 5 6340 Baar Switz
47. nd SWISS DATA BACKUP In this area you can specify where to store the backup and restore logs You can also enable a log file retention period by specifying that the Backup Client delete files older than a particular number of days To do this select the Delete log files older than days check box and then specify the number of days in the box provided To delete all logs older than the specified number of days immediately click the Delete older logs now button In this area you can specify whether or not debug messages should be logged SWISS DATA BACKUP DL includes tools that allow advanced users to modify enhance and streamline the Backup Client Remote Management enables the Backup Administrator to remotely access and configure the Backup Client using the Storage Platform Console To enable Remote Management 1 On the Tools menu click Remote Management 2 In the Remote Management Settings dialog box that appears select the Enable Remote Management check box 3 In the Connection area ensure that the port number in the Port box is correct 9091 is specified by default If incorrect modify as required 4 Ifthe machine has multiple IP addresses available you can specify whether the Remote Service must bind to all available IP addresses or to only one IP address 5 Inthe Access area select the access credentials to be allowed i oves Allow SP controlled access enables Backup Administrators with the corre
48. nd then click Deselect A folder containing some included files is displayed with a green tinted icon Le To include an entire folder Right click the folder icon L and then click Include Folder Alternatively you can select the folder in the Backup Selection tree and then click Include Folder on the Selection menu Included folders are displayed with a green icon F i Note All files in the included folder and its subfolders will be included in the next backup Any changes made within this folder or its subfolders will automatically be included as well To deselect a folder right click the folder icon and then click Deselect Folder To exclude a file or subfolder If an entire folder is included but you wish to exclude a particular file or subfolder right click the file or folder icon and then click Exclude or Exclude Folder Excluded items are displayed with red icons or K Included folders that have some files or subfolders excluded are green with a red tint L Tips v You can use filters to automate file selection based on file types Once you have selected all files to be included and excluded it may be useful to check the size of your backup selection before initiating your first backup For more information see Using Filters later in this chapter Note Some files and directories are forcefully excluded from the backup selection On Windows machines these are the pagefile sys and hiberfil sys files and
49. nitor Progress To view backup logs click the Logs tab Backup log dates are displayed in blue Backups will be stored on the Storage Platform and accessible via the Restore tab For more information on restoring data see Chapter 7 Restores SWISS DATA BACKUP Cancelling a backup Once a backup is in progress you can cancel the process via the Backup progress window or using the system tray icon To cancel a backup 1 Perform one of the following actions a Inthe Backup progress window click the Cancel button E Backup Sending backup Connecting to service Starting backup Building selection list Total selection 570 bytes in 2 Files and Folders Starting M snapshot Checking For differences Total backup size 171 bytes Initializing secure random generator Connecting to Storage Platform on 192 166 20 245 443 Server name Storage Platform AtkixS Dey QA Server name Storage Platform Attix5S Dey QA b Alternatively you can right click the runner icon in your system tray and then click Cancel pen Backup Mow Cancel Backup Monitor R Motifications d About 2 In the confirmation dialog box that appears click Yes SWISS DATA BACKUP By default the Backup Client tries to connect to the Storage Platform four times before cancelling the backup process If however the previous backup was not successful and a manual backup is initiated the Back
50. nt user has applied a filter to the plug in specifying that certain file types be included for backup to the Storage Platform but some items have been excluded either through the use of an exclusion filter or by manual exclusion SWISS DATA BACKUP P SE P Ger A E 2 i _ m ga es WR E 8 a mm fen emm BAe P Ban Ee en Bea E Ee Em dm men Gr Ee Po EECH 5 e FD ent L J a i eTerh E n T AC Tne Hat Ta H EN Salar bg SP Si d sl eng ng en Deng RW RT i aE Ee Ge Et RIGA HS cl d pf Sg Ut GE W i ae Deg It is useful to determine the backup selection size before starting the backup process to avoid Over Limit errors i Note The Backup Client compares your backup selection size with the Backup Account limit specified by your Backup Administrator at the beginning of the backup process If the selection size exceeds the Account limit the backup process will stop and an Over Limit error message will be displayed To calculate the backup selection size A On the File menu click Calculate Size B Alternatively click the Size button on the toolbar Zoo oi Restore Find Options Automate Help The Backup Selection Size dialog box that appears displays total size of your backup selection i e all files included for backup Backup set index prepared in lt 15 Files and directories 1 Total size 24 bytes Mandatory Files 0 Total size 0 bytes a Warning If your backup selection size e
51. oose to warn as soon as a network connection is detected Attic5 Pro has detected an Internet connection Your computer has not backed up for more than 4 days This can be due to any of the following The computer is switched off at night You logged out of Windows before the automatic backup could start Automatic backups are disabled Do you want to back up now In the future do not show this warning Cancel Snooze for 5 min sl The warning will appear as a popup informing you that you have not backed up and providing the option to back up now Click the Backup Now button to back up immediately Alternatively depending on the settings specified by your backup administrator you may be able to snooze or cancel the warning SWISS DATA BACKUP Backup Priority You can use the Backup Priority page in the Options and Settings dialog box to limit CPU usage and disk access Backup Account Backup Priority Backup Schedule ali L Run backups in the background Connection Run backups in the background if it affects offer anotcatians Connection Throttle The Backup Client uses a fair portion of the available processing power to patch compress and encrypt files during the backup process The constant disk access that the backup process requires can also reduce performance for other applications although it ensures that the process completes as quickly as possible If you use the computer while it is backing up
52. ore button on the toolbar For information on the restore options available see Restoring data later in this chapter To select and restore data from previous backups 1 Click the Restore tab 2 Expand the Previous Backups node to connect to the Storage Platform and retrieve a list of all previous backup dates 3 Expand the relevant backup node and then click the folder directory containing the data 4 Include a single file by clicking Uer icon next to the file or by right clicking the file name and then clicking Include Each included file is displayed with a green icon 5 Include an entire folder by right clicking the folder and then clicking Include folder Each included folder is displayed with a green folder icon L 6 If an entire folder is included but you wish to exclude a particular file or subfolder right click the file or folder icon and then click Exclude or Exclude Folder Excluded items are displayed with red icons or Included folders that have some files or subfolders excluded are green with a red tint L 7 Once all the files and folders to be restored are selected start the restore process by clicking Restore on the File menu or the Restore button on the toolbar For information on the restore options available see Restoring data below SWISS DATA BACKUP d i J Am ab eww Enw WM 8 i we Enna L After selecting the files and folders to restore you can start the restore proces
53. r more information see Notifications later in this chapter Displays the splash screen Click anywhere in the window to close it Removes the E icon from the system tray i Note This will not stop the MOUNT10 service from running scheduled backups To see the icon in the system tray again simply open the MOUNT 10 Client interface using the Windows Start button For more information see Opening the Backup Client interface earlier in this chapter Warning The backup service must be running at all times for backups manual or scheduled to take place i Note To stop or start the backup service open Administrative Tools in the Control Panel and then double click Services In the list of services that appear select MOUNT10 DL and select Stop or Start on the toolbar A red cross will appear in the corner of the system try icon when the service is not running MOUNT10 AG Haldenstrasse 5 6340 Baar Switzerland SWISS DATA BACKUP Notifications The system tray icon can display a number of notifications once a backup has completed The following notifications are available Backup successful popup message displayed for 5 seconds Backup successful with errors message displayed for one minute Backup failed message displayed until you click it Update successful message displayed for 3 seconds When a notification is available a pop up will display information If there were warnings or
54. re the wizard may contain additional steps Please read _ each window carefully before continuing SWISS DATA BACKUP Step 1 of 6 Specify Storage Platform settings To specify the Storage Platform settings E Setup Wiraed e _ 2 _ _ _ Enter the Storage Plationm settings L In the Storage Platform address box type the IP address or DNS name of the Storage Platform where the Backup Account resides 2 In the Backup Group box specify which Backup Group the Backup Storage Platform address DEE Andup Grouse Tab Test ishn Account Create key aa TET Fear oai re bade adhere d rorGeribaue De secured nies Account belongs to ATTIX Pro E Ke A Tt farce i Note Typethe Group Example name in relation to COLLECTIONA COLLECTIONB GROUP any Collections it may belong to 3 Inthe Account Create Key field specify the preconfigured Backup Account create key for the applicable Group If you do not have access to this key please contact your Storage Platform administrator i Note This key is case sensitive 4 Onceall the correct settings have been entered click Next MOUNT10 AG Haldenstrasse 5 6340 Baar Switzerland SWISS DATA BACKUP Step 2 of 6 Create or connect to a Backup Account You can either create a Backup Account or connect to an existing Backup Account To create a new Backup Account E Setup Ward bs 1 Select I want to create a new
55. s as described below To start the restore process 1 On the File menu click Restore Alternatively click the Restore button on the toolbar t amp Badup Size Help The Restore dialog box will prompt you for a restore location Restore files to Folder C Users User Restore Original location ad H 2 Select Original location to restore the files to the same location that they were backed up from or select Folder and then browse to a new location Warning Ifyou select Original location the restored files will overwrite any existing files with the same name in that location A warning will however be displayed before the Backup Client overwrites any files 3 Click the Show advanced options link to display the advanced restore options You can now specify the rest of the restore options by selecting or clearing the following check boxes Advanced options Recreate folder structure J Restore empty folders Overwrite files Hide advanced options a Recreate folder structure This option is selected by default and cannot be cleared if you are restoring to the original location It instructs the Backup SWISS DATA BACKUP Client to recreate the folder structure in the restore folder Clear this check box if you wish to restore the files to a single folder i Note If restoring files from different folders with the same file names you need to recreate the folder structure to prevent over
56. schedule Daly amp 1000 Working folders St Tempe Program Files AtteeS Pro Finciogs Cert CL hofs ahe C eecr aen Filles A tte Propada Chert O pache Qatahase C Program Files AttecS Pro finciogs Cert CA Logs Cr Pregram Pirs Attri Proai schg Cert D fags Instaied phig ins i Notes If the drive on which the Backup Client is installed has limited Space available you can move the folders and selection database to another location The Temp and Cache folders must reside on the same drive volume No plugins gretabed A Te aa Ce a Click Finish to complete the wizard Congratulations You have now successfully completed the Setup Wizard Click Next and select data to back up EN Setup Wizard Congratulations Congratulations on completing this setup wizard successfully You may now proceed to select files and folders for backup MOUNT10 AG Haldenstrasse 5 6340 Baar Switzerland SWISS DATA BACKUP Backup Clients are usually set up to be updated automatically but the process can be carried out manually You ll find a description of Auto Updates and a set of instructions on how to perform manual updates in the following sections MOUNT 10 allows you to automate the update process so that the Backup Client is updated with the latest software version during the backup process MOUNT 10 creates update packs that are distributed to the AccountServer The AccountServer then distri
57. specified location and can be viewed in any Internet browser CAUsers User Documents Backup selection html Windows Internet Explorer Col k Se ZS CAUsers User Documents B v 4 x Osing ooo P yy Favorites B e Suggested Sites v Web Slice Gallery v CAUsers User Documents Backu fp Gl 7 me s Pager Safetyy Toos gt gt A A5BP Backup Set as on 19 Jan 2010 05 53 PM Backup Account BACKUP ACCOUNT O1 Backup Group 4 amp SP OWNER RESELLER A BACKUP ACCOUNTS Storage Platform 192 168 20 215 Backup Set Name Default E Backup Set Version 6 0 Client Version 6 0 0 685 Schedule Daily backups for this backup set occur at 11h04 No advanced schedule is defined Selections Overview There is 1 volume with selections e CH 1 folder directly included 1 folder directly excluded 1 file directly included B Z v gri 100 v A em NAQUINITAN AC Lialdanctracen E C2AN Basan Cvsitgarlang MOUNT10 AG Haldenstrasse 5 6340 Baar Switzerland SWISS DATA BACKUP Starting a backup manually P Tip It is recommended that you run a backup manually after creating your backup selection to ensure immediate data transmission to the Storage Platform Thereafter automatic backups will ensure hassle free continuous backups For more information see Scheduling automatic backups later in this chapter To start a backup manually 1 On the File menu click Backup Now Alternative
58. stalled you can move the Temp Cache and Database folders to another location Temp Used as temporary workspace when the files are patched compressed and encrypted Cache Keeps a local compressed and encrypted copy of the selected files for a specified number of days Database Compares the latest backup selection with the previous backup to determine the changes i Notes Performance will be degraded if the Temp and Cache folders are on different drives If you move these folders to a network share please ensure that the Backup Client has the correct permissions to reconnect and write to that share Storing the folders on a UNC path degrades backup performance MOUNT10 AG Haldenstrasse 5 6340 Baar Switzerland SWISS DATA BACKUP Days to keep files in cache When modifications are made to a file the Backup Client only transmits changes to that file as opposed to transmitting the complete file again This is accomplished by the use of a local cache By default recently modified files are kept in the cache for 20 days after which they will be deleted Once a file has been flushed from the cache a full copy will be backed up when any modifications are made to the file The longer files are kept in the cache the better the chance of only transmitting patches instead of full copies and thus reducing the amount of data that needs to be transmitted If there is limited disk space available consider shortening the
59. t ensure that the backup environment is secure Retries and Timeouts Number of backup or restore retries By default the Backup Client tries to connect to the Storage Platform four times before cancelling the backup process Note You are advised to increase the number of attempts when using a slow Internet connection The backup will continue from the previous point of failure and not resend the entire backup i Duration before connection retries By default the Backup Client will try to reconnect to the Storage Platform after 60 seconds should the connection be dropped This setting enables you to increase decrease the duration between retries Socket timeout The default socket timeout is 60 seconds If the Backup Client is connected to the Storage Platform and there is no communication between the two the time specified in this box in seconds is how long the Backup Client will stay connected before dropping the connection SWISS DATA BACKUP Display a warning after skipped backups The Backup Client can warn if backups were skipped by displaying a popup message whenever a network connection is detected Select what action the Backup Client should take if a backup is skipped Do not display a warning You can choose not to display a warning Warn the user after 4 days when online This option is designed to accommodate offline periods that typically occur during weekends Warn immediately when online You can ch
60. t the machine later Ath Pro OL Close the applications and attempt to restart them Do not dose applications A reboot will be required If the DL service is not running when the update is being performed the installer will update the software and start the service thereafter D On the Completion screen that displays Launch Backup Client DL is selected by default Clear the check box if you do not wish to do so J ant Pro DL Setup Lol fem Completed the AttixS Pro DL Setup Wizard Click the Finish button to exit the Setup Wizard P BIN Gro dl Launch Backup Client DL 7 Click Finish 8 After the Backup Client updates confirm that you can open the Backup Client and initiate a backup to the Storage Platform SWISS DATA BACKUP You can use the Graphical User Interface GUI to Select files for backup Launch backups Schedule automatic backups Find files in previous backups Restore files and folders from previous backups SWISS DATA BACKUP Opening the Backup Client interface To open the DL Client interface On the Start menu point to All Programs point to MOUNT10 and then click Backup Client DL e Default Programs mn Desktop badget Gallery 6 Internet Explorer Windows DVD Maker ol Windows Fax and Scan Bashieran V Windows Media Center Windows Media Player ey Windows Update lt a XPS Viewer A Accessories Documents Pictures lf EI Backup Client DLN Baye A storage Platfor
61. the Backup Client cache and to backup folders SWISS DATA O BACKUP Using filters You can use filters to automate file inclusions or exclusions within a folder based on file types Example A doc filter will include or exclude all Word documents within a folder as well as any new Word documents that are added to that folder later To apply a predefined filter to a specific folder 1 Inthe Backup Selection tree right click the folder icon 2 Pointto Filters 3 Point to one of the available filters in the list e g MS Office documents 4 Click Include or Exclude To modify an existing filter 1 In the Backup Selection tree right click the folder icon point to Filters and then click Edit filters 2 Select one of the filters and then modify its properties in the Edit filter box 3 Click Ok Tip To add a new filter from within the Edit filters dialog box click the New button supply aname that describes the filter enter the file type s and then click OK To add a new filter via the Backup Selection tree L Right click the folder icon and then click New filter 2 Inthe Filter name box type a name to be used in the Filters menu 3 Inthe Filter box specify the file extensions to which the filter will apply 4 Click Ok The filter will be added to the Filters menu and you will be able to use it to include or exclude all files matching its criteria To remove filters from a folder 1 Right
62. the Restore button File name Full or partial sales Search last backup local gt Search through previous backups Storage Platform Search backup dates E Limit number of results to 10 o Search result CAUsers Bashier salesNov2009 txt DER 19 01 20 Ext 19 01 20 OKE 19 01 20 txt 19 01 20 O CAUsers Bashier salesDec2009 bxt DER 19 01 20 txt 19 01 20 ae The Restore Options dialog box will appear enabling you to specify the location in which to save the restored files For more information on restore options see Selecting data to restore earlier in this chapter SWISS DATA BACKUP Restoring a backup selection By default with every backup performed a copy of the backup selection is saved on the Storage Platform For more information on backup selection see Selecting data to back up earlier in this chapter This enables you to restore not only your backed up files and folders but the selection you used to back them up as well i Note This is especially useful in disaster recovery cases as it enables you to restore your entire backup setup to perform exactly as it did at the last backup To restore a backup selection 1 Click the Restore tab 2 Expand the relevant backup folder and then click the Workspace node E Backup Selection RB Restore BR Backups a Last Backup 8 Oct 2012 17 59 57 oo 1 DA Users E WS D A Previous Backups
63. time files are kept in the cache i Note If you specify 0 days patching is disabled All files in the cache will be deleted and full copies of changed files will be transmitted to the Storage Platform during each backup To delete the current cache click the Clear button If the cache is deleted full copies of the selected files will be re sent to the Storage Platform during the next backup SWISS DATA BACKUP Advanced Performance You can use the Advanced Performance page in the Options and Settings dialog box to configure the settings relating to VSS Backup limit Advanced Performance F Restrict the size of each backup MB 7 Cyde backup process until all the selected data has been transferred The backup process wil De repealed uni af fhe data has been fransterred fo ihe Storage The Advanced Performance page in the Options and Settings dialog box consists of the following areas VSS Backup Limit MOUNT10 AG Haldenstrasse 5 6340 Baar Switzerland SWISS DATA BACKUP Use Volume Shadow Copying VSS to back up locked files Microsoft Volume Shadow Copy Service VSS provides a solution by creating a snapshot of data at any given point in time without any interruption to any applications Using this option enables the backup of open or locked files i otes For files under heavy use VSS may increase disk usage during backup The larger the files the greater the disk usage Please use relevant plug
64. to the data in theSnapshot location box Warning The default snapshot location specified is Ch Backups Import Snapshot Restore If you wish to use this location you need to create the folder structure on the machine and then paste the snapshot data onto the Snapshot Restore folder This folder is not created automatically Alternatively you can use the Browse button to Ber to the location in which you have saved the snapshot data i You need to specify the snapshot data s parent folder NOT the ae hee folder itself E g If your snapshot data folder is called 20 100506124347 and youve pasted it to your Desktop you need to specify C Users Administrator Desktop in the Snapshot location box NOT C Users Administrator Desktop 20 100506124347 b If restoring from a recovery server select the Do restores from recovery server check box and then specify the server address and port number in the boxes provided If using a proxy server select the Use proxy settings for recovery check box i This option can only be used if the Backup Administrator has prepared a recovery server 4 Click Ok The Snapshot data will display as an entry in the Restore tree enabling you to browse a directory of its contents and restore files and folders For more information see Chapter 7 Restores SWISS DATA BACKUP You can use the command line interface CLI to run the Setup Wizard remotely enable Remote Management and sen
65. ude Folder Exclude the selected folder from the backup selection Deselect Folder Clear the selected folder of any inclusions or exclusions Refresh Refresh the selection being displayed MOUNT10 AG Haldenstrasse 5 6340 Baar Switzerland iz SWISS DATA BACKUP Tools menu Automatic Backups Wizards gt Account Wizard Wizards gt Backup Wizard Remote Management Health Check pols View Help Access the Backup Schedule settings in the Options and Settings dialog box Configure Automatic Backups the settings in the Automatic Backups area to set Wizards up one or more automatic backups For more information see Scheduling automatic backups in Chapter 6 Backups Remote Management Health Check Snapshot Options Tools View Hel Launch the Account Wizard which is a Ge Automatic Backups standalone wizard that enables you to change arias ee eee j Backup Wizard your Backup Account settings For more e ackup Wizar information see Chapter 3 Setup Wizard Health Check Snapshot k Options Launch the Backup Wizard which is a standalone wizard that enables you to configure your backup settings For more information see Chapter 3 Setup Wizard Access the Remote Management Settings View Help dialog box Using the settings available you can Automatic Backups enable Remote Management of the Client via Wizards the SP Console For more information see Remote Manage
66. up Client will display the prompt Do you want to resume the failed backup with a 30 second countdown Confirm resume backup Do you want to resume the failed backup from Tue 19 Jan 2010 18 51 507 4 new backup will start in 28 seconds Cancel Click Yes to instruct the Backup Client to try to continue from where the process failed during the previous backup Click No to initiate a new backup or Cancel to return to the Backup Client application window 7 You can only resume a backup if the backup completed the Processing stage A new backup will be initiated automatically after the countdown has elapsed SWISS DATA BACKUP On the Restore tab you can browse a tree structure representation of all successful backups and their files and folders How to restore The following sections describe how to select data to restore start the restore process and search for specific backed up files Selecting data to restore On the Restore tab the Restore tree gives you access to backed up files via two main nodes Last Backup and Previous Backups The Last Backup node contains the Dei folder B Restore structure of the last successful backup and displays Backup Selection a O the date and time it occurred in parentheses TT a a CA Last Backup 8 Oct 2012 17 59 57 li i Note Restores done from the Last E i C l DLC Users Backup node are typically faster than i Workspace those done from th
67. writing the files b Restore empty folders If the Recreate directory structure option is selected you can select this check box to recreate empty folders i Note This option is only available when Recreate directory structure is selected c Overwrite files Select this check box if you do not want the Backup Client to prompt you before overwriting an existing file 4 Click Restore You can view restore logs on the Logs tab Restore log dates are displayed in green SWISS DATA BACKUP To find a specific backed up file it may be easier to use the Find function than to browse the Restore tree You have the option to scan only your last backup locally or you can connect to the Storage Platform and search through previous backups To search for a file in your latest backup 1 On the File menu click Find files in backups Alternatively click the Find button on the toolbar t sii Backup Size Restore Find Options Automate Help 2 In the Find Files in Backups dialog box type the file name or part thereof in the File name box and then click Find File name Full or partial sales Search last backup local c Search through previous backups Storage Platform Search backup dates Limit number of results bo 10 Find Example If sales is searched for the Backup Client will display a list of all files in the last backup containing sales in the filename P Tip
68. xceeds your Account limit you need to remove some items from the selection or ask your Backup Administrator to upgrade your Account limit To remove a file from the backup selection A In the Size dialog box right click the file s icon The icon will turn red to indicate that it is excluded To exclude multiple files at once click a file name in the list hold down the e key and drag the mouse pointer to highlight the files Right click the selection and then click Exclude B Alternatively on the Backup Selection tab deselect or exclude files or folders that are currently selected for backup For more information see Selecting data to back up in Chapter 6 Backups SWISS DATA BACKUP Exporting a selection report After creating a backup selection you can export a list of all backup inclusions and exclusions to an html file for future reference The selection report will specify Files and folders included in the backup Files and folders excluded from the backup How each item was selected user selected filters profiling or global exclusions Where each item is located on the machine The total number of items in the backup selection To export a selection report 1 On the File menu click Export Selection 2 Inthe Save As dialog box that appears select the location in which to save the file type a file name in the File name box and then click Export The file will be saved to the
69. y user Filter applied by user Filter applied by user some excluded The Backup Administrator has applied a filter to this folder using profiling and some items have been manually included by the Backup Client user see Selecting data to back up earlier in this chapter The Backup Administrator has applied a filter to this folder using profiling Some items have been excluded and others included by the Backup Client user see Selecting data to back up earlier in this chapter Items in the folder have been included using filters see Using Filters earlier in this Chapter The folder has been excluded using Global Exclusions The Backup Administrator has excluded all files in the folder These excluded files cannot be included by a Backup Client user The plug in exists but is not selected for backup to the Storage Platform The Backup Client user has selected some of the items in the plug in for backup to the Storage Platform The Backup Client user has selected all items in the plug in for backup to the Storage Platform The Backup Client user has selected all items in the plug in for backup to the Storage Platform but some items have been excluded The Backup Client user has excluded all items in the plug in from being backed up to the Storage Platform The Backup Client user has applied a filter to the plug in specifying that certain file types must be included for backup to the Storage Platform The Backup Clie
70. ype Files displaying this icon will not be backed up to the Storage Platform The Backup or Storage Platform Administrator has included this file or file type Files displaying this icon will be backed up to the Storage Platform and cannot be deselected from within the G E cl Included by profiling filter Excluded by profiling Folder not selected Some files selected by user All files selected by user All files selected by user some excluded All files excluded by the user Filter applied by user Filter applied by user some excluded All files included by profiling Filter applied by profiling Filter applied by profiling all items excluded SWISS DATA BACKUP Backup Client The Backup or Storage Platform Administrator has applied a filter to the parent folder or directory That filter has selected the file for backup to the Storage Platform Files displaying this icon cannot be deselected from within the Backup Client The Backup or Storage Platform Administrator has excluded this file or its file type Files displaying this icon will not be backed up to the Storage Platform and cannot be selected for backup from within the Backup Client The folder exists but is not part of the backup selection neither included nor excluded The Backup Client user has included some of the folder s content in the backup selection The Backup Client user has included all of the folder s content in the b
71. yption key Please ensure that this key is kept in a safe place THIS ENCRYPTION KEY IS NOT STORED ON THE STORAGE PLATFORM AND CANNOT BE RECOVERED OR RESET IF LOST You can select whether or not the Backup Client should prompt for the Backup Account password Three options are available Never default The Backup Client remembers the Backup Account password when doing a backup or restore When doinga restore The Backup Client prompts for the Backup Account password when opening the Restore tab When loading the Backup Client The Backup Client prompts for the Backup Account password when opening the Backup Client and the Restore tab SWISS DATA BACKUP Backup Schedule You can use the Backup Schedule page in the Options and Settings dialog box to Enable disable a daily automated backup Create advanced automatic backup schedules Backup Schedule Daily automated backup 19h00 H Advanced schedule back up at the following times Week day Monday Tuesday Backup time Wednesday D Deru La Thursday a Friday Add Saturday l ulay Delete Daily automatic backups are enabled by default unless disabled during the Setup Wizard If disabled you can enable it by following the instructions below To enable a daily automated backup 1 Select the Daily automated backup check box 2 Specify a time in the associated box 3 Click Ok MOUNT10 AG Haldenstrasse 5 6340 Baar Switzerland SWISS DATA BACKUP To create

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