Start of Operation - Helpdesk Communications Ltd
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1. Com Ind oo m oo 1 PAD Noi aN o oc m FH ESSA BYPASS KHO zu NOTIFY SERIAL CONFERENCE IDENTIFY ODID gt Figure 2 PC OPERATOR Main Screen Application Tips e Click the KEY PAD with the right mouse button to expand the KEY PAD on the screen e Set night service with the programmable function key T C on DBC 214 Enable this function by programming a name call with 8 e A picture related to an individual extension should have a width of 85 pixels and a height of 110 pixels with 256 colours ERICSSON amp START OF OPERATION 8 8 Prepared Doc respons Approved Subject responsible Kontr Checked Documentnumber 3 1537 ASB 150 02 Uen Date 1998 05 29 Rev Reference E 10 TECHNICAL DATA 10 1 Desktop Adapter ZAT BS 505 120 DIMENSIONS Length Width Height Weight Power consumption V 24 DATA INTERFACE Data format Circuits used Data bits Start bi2. 1553 ROF 157 5126 Uen Dokansv Godkand Doc respons Approved Kontr Checked atum Date Rev IllIn r Reterens File Reference SEA EBBMP 1999 08 16 B ASB 150 02 Contents Database reference 1553 ROF 157 5126 Uen 1 B fm BusinessPhone 50 BusinessPhone 250 VMU HD TEXTS Page GENERAL INFORMATION 2 Title 1 Predefined Information 3 Title 2 Months llllslleeeeeeee RR RII RR RA hr 3 WG BOs C oPem 3 ICA MOUS rnm 4 Te 23 Shee de coed ae pebe Y Hee bares Ghee fr no 5 Title 6 General Announcements 5 Title 7 Automated Attendant 6 Title 8 Mailbox System Storing amp Retrieving voice message prompts 7 Title 9 Mailbox System Storing of individual 8 Title 10 Mailbox System Retrieving of individual messages 8 Title 11 Mailbox System Storing of common messages 8 Title 12 Mailbox System Retrieving of common 8 Title 13 Mailbox System Digits 9 Title 14 Mailbox System Common voice 9 Title 15 DISA Voice prompts
3. 1 17 Uppgjord Prepared Faktaansvarig Subject responsible Dokumentnr Documentnr SEA EBBMP Stangelberger SEA EBBS 2 1537 ASB 150 02 Uen Dokansv Godkand Doc respons Approved Kontr Checked atum Date Hev Illn r Reterens File Reference SEA EBBMP 99 07 15 H ASB 150 02 Database reference 1537 2 fm START OF OPERATION COMMUNICATION WITH APPLICATION PRODUCTS This document describes how to connect peripheral equipment via V 24 ports to the PBX system ASB150 02 and the relevant commands to program the PBX for different applications Contents Page 1 GENERAL 5 606 Bede 2029 vee cee Oe eee eee eee ere os sense eu ESPERE EN PSP 2 1 1 Supplementary document 00 hh sns 2 1 2 Product numbers nr 2 2 INSTALLATION 12min Rm GrH aurou a E 3 2 1 Pin connectors for V 24 I O portS 0 3 3 COMMANDS FOR PROGRAMMING OF ASB 150 02 FOR PERIPHERAL COMMUNICATION 4 3 1 Command overview local connection via V 24 4 3 2 Commands used for programming of ASB 150 02 for input output of CIL and HOTEL DATA 5 4 PROGRAMMING OF THE ASB 150 02 FOR COMMUNICATION WITH RASC 5 5 PRINTOUT OF TELEPHONE DIRECTORY 6 6 PROGRAMMING OF ASB 150 02 FOR COMMUNICATION WITH CALLCENTRE SUPERVISOR 0 0002 cece ees 7 7 PROGRAMMING OF ASB 150 02 FOR COMMUNICATION WITH BUSINESSLINK FOR NOVELL
4. 0 0 22 8 8 PROGRAMMING OF ASB 150 02 FOR COMMUNICATION WITH BUSINESSLINK FOR WINDOWS NT 000 ee 9 9 PROGRAMMING OF ASB 150 02 FOR COMMUNICATION WITH CALLCENTRE ASSISTANT CCA 00 0000 eee 10 10 PROGRAMMING OF ASB 150 02 FOR COMMUNICATION WITH OPERATOR SUITE 5 11 11 GENERAL INFORMATION FOR CIL WITH ASB 150 02 12 12 PROGRAMMING OF ASB 150 02 FOR COMMUNICATION 13 13 PROGRAMMING OF ASB 150 02 FOR COMMUNICATION WITH HOTEL COMPUTER 14 14 PROGRAMMING OF ASB 150 02 FOR COMMUNICATION WITH HOTEL COMPUTER V 24 INTERFACE BFDIHECTIONAD 2 2 ee 16 F ERICSSON 4 START OF OPERATION 2 17 Uppgjord Prepared Faktaansvarig Subject responsible Dokumentnr Documentnr 2 1537 ASB 150 02 Uen Dokansv Godkand Doc respons Approved Kontr Checked atum Date Hev illhor Referens File Reference 99 07 15 H 1 GENERAL The PBX system ASB 150 02 can be connected to peripheral equipment via asynchronous V 24 ports Local communication with peripheral computers or printers can take place on a V 24 port placed on the CPU D_ and AUX board The boards CPU D ROF 157 518 _ and AUX ROF 157 5119 have three V 24 ports each and the boards CPU ROF 157 518 1 and AUX 157 5119 1 have one V 24 port each The V 24 port 0 on
5. 10 Title 16 Trunk Exit position a dt Re EE AA et n De 10 Title 17 ACD greeting announcements 10 Title 18 CTI AA voice 11 Title 19 Integrated Music on hold prompts 11 Title 20 Personal Greeting voice prompts 11 opecification for storing voice prompts from the telephone without using the program WAV2VMU 11 2 ERICSSON 2 DIRECTION OF USE 2 11 Uppgjord Prepared Faktaansvarig Subject responsible Dokumentnr Documentnr 1553 ROF 157 5126 Uen Dokansv Godkand Doc respons Approved Kontr Checked atum Date Hev illhor Referens File Reference 1999 08 16 B GENERAL INFORMATION The PC program WAV2VMU EXE LZYBS 203 2248 converts audiofiles from WAV to VMU HD format Usage WAV2VMU lt filename WAV gt option1 option2 options L converts to VMU HD low quality format high quality is default C cuts frequencies below 250 Hertz output file 6 dB Recording the voice prompts the name of the filename WAV should be according to the lists in this document see following pages E g The voice prompt am absent at the moment and will be back at should be recorded as D031D031 wav and will be converted and renamed by the program to 00310031 0017 After a s
6. ERICSSON 2 Uppgjord Prepared START OF OPERATION 1 12 SEA TB MP Stangelberger SEA B U Dokansv Godkand Doc respons Approved Faktaansvarig Subject responsible Dokumentnr Documentnr 1537 ASB 150 02 Uen Kontr Checked Datum Date Rev Tillh r Referens File Reference SEA TB MP 1999 08 10 G ASB 150 02 Database reference 1537 fm START OF OPERATION ASB 150 02 ERICSSON 2 START OF OPERATION 2 12 Uppgjord Prepared Faktaansvarig Subject responsible Dokumentnr Documentnr 1537 ASB 150 02 Uen Dokansv Godkand Doc respons Approved Kontr Checked Datum Date Rev Tillhdr Referens File Reference 1999 08 10 G Contents Page 1 General description 3 1 1 Supplementary documents 3 1 2 Fault locating 2 Prerequisites 3 3 Preparations 4 3 1 Turn power 4 3 2 WARM START 4 3 3 COLD 4 4 PROGRAMMING THE SYSTEM 5 4 1 Trunk programming D 4 2 Tie line programming 5 4 3 Programming the VMU HD hard 5 4 4 Number series 5 5 TEST PROCEDURES 6 5 1 Extension 1 6 5 2 Trunk 6 5 3 VMU boards 8 5 4 CORDLESS esie o ERES Bu 9 5 5 CGPUED 10 5
7. Windows NT Network Server CTI Application Telephony Server Client CSTA dll NOTE For BusinessLink for Windows NT a FECU must be plugged into specific port on CPU D_ Settings in ASB 150 02 The commands in the table below must be programmed THIS SETTINGS FOR ASB 150 02 WILL MATCH THE DEFAULT SETTINGS IN THE ACD PROGRAM COMMAND SETTING FUNCTION 3708 aa Card No bb port No starting from 0 6006 Setting of V 24 port to match the communication ACD gt ASB 150 02 6007 1 US ASCII set of characters 00000000 US ASClI set of characters ASCII set of characters nao MEE BI EN MEN NN Oo o ___ For a detailed instruction concerning the installation of the Server and the Client part please refer to the Manager s Guide of BusinessLink for Windows NT which is located on the BusinessPhone BusinessLink for Windows NT product CD ROM EN LZY BS 102 202 CD All activites on a customer server have to be carried out by a qualified and authorized network administrator Ericsson cannot be held responsible for failure inoperability or unavailability of the server nor for hardware incompatibility F ERICSSON 4 START OF OPERATION 10 17 Uppgjord Prepared Faktaansvarig Subject responsible Dokumentnr Documentnr 2 1537 ASB 150 02 Uen Dokansv Godkand Doc respons Approved Kontr Checked atum Date Hev illhor Referens File Reference 99 07 15 H 9 PROGRAMMING OF ASB 150 02 FOR COMMU
8. Settings in ASB 150 02 The commands in the table below must be programmed THIS SETTINGS WILL MATCH THE DEFAULT SETTINGS IN CAM COMMAND SETTING FUNCTION 6201 X Log internal calls This command must be set to yes if internal calls shall be logged Default value No 6202 Logging of incoming external calls Default value No shall be logged Default value No 0 WePEXmatr 00000000 6401 Card No bb port No starting from 0 6402 Activation of V 24 port 6403 CIL2HOTEL Format to be used to match Softech s PC program rem CIL2HOTEL only required in conjunction with ISDN Least Cost Routing or if costs instead of pulses should be presented F ERICSSON 4 START OF OPERATION 14 17 Uppgjord Prepared Faktaansvarig Subject responsible Dokumentnr Documentnr 2 1537 ASB 150 02 Uen Dokansv Godkand Doc respons Approved Kontr Checked atum Date Hev illhor Referens File Reference 99 07 15 H 13 PROGRAMMING OF ASB 150 02 FOR COMMUNICATION WITH HOTEL COMPUTER See also chapter 7 PROGRAMMING OF ASB 150 02 FOR COMMUNICATION WITH CALLCENTRE ASSISTANT CCA on page 10 This application needs two V 24 ports or one bi directional one for each direction In the direction ASB 150 02 to Hotel computer it will be sent information such as CIL data and guestroom status In the direction Hotel computer to ASB 150 02 it will be sent information such as check in check out and wake up V
9. ELU D or ELU D3 when using the DBC 3214 e CPU D4 If more than one PC OPERATOR is used the equivalent additional number of AUX3 ROF 157 5119 3 boards are needed DIALOG DBC 3214 or DIALOG 2663 OPERATOR console 4 2 1 Desktop Adapter ZAT BS 505 120 The Desktop Adapter is situated between the operator telephone and the ELU D The Desktop Adapter converts the visual display information of the OPERATOR telephone to an asynchronous data protocol for the PC OPERATOR program Connectors on the Desktop Adapter RS 232 C port for V 24 connection to a PC modular jack for telephone line from the ASB 150 02 modular jack for the OPERATOR telephone A LED on the Desktop Adapter shows operation fault condition of the unit DIALOG DBC 3214 or DIALOG 2663 OPERATOR console is designed for use as an OPERATOR telephone for ASB 150 02 The OPI possesses e 5x40 character tiltable display on the DIALOG DBC 3214 and 4x40 character tiltable display on the DIALOG 2663 e up to 71 programmable function keys on the DIALOG DBC 3214 and 20 programmable function keys on the DIALOG 2663 each with one LED 18 fixed function keys with 15 LEDs on the DIALOG DBC 3214 and 23 fixed function keys with 8 LEDs on the DIALOG 2663 e 4 menu keys e handset with mute button or optional headset e tone ringer with adjustable volume and signal characteristics Connectors jack connection for an incoming line from ASB 150 02 or the Desk
10. prerequisites stated under section 5 3 2 on page 8 After the update invoke the following commands 4603 Enable data loading set to YES 4450 Load data after coldstart or board update Not used if data is just added Announcement groups The available announcement groups are 4401 to 4426 with groups 4411 to 4426 being only available on the VMU HD 4424 The VMU HD has all 64 references while the VMU D provides only 32 When invoking cold start or update card all data and messages are deleted but not the announcements 4 4 Number series The completed exchange data sheets express the customer s requirements with respect to facilities and number series Program the system to the customer s requirements On initialisation the first ELU _ board will acquire the extension numbers from 200 onward Note If the system does not start up successfully and the red LEDs on nearly all cards are ON then the PROMs on the CPU D _ could be misplaced and must be corrected ERICSSON 2 START OF OPERATION 6 12 Faktaansvarig Subject responsible Uppgjord Prepared Dokansv Godkand Doc respons Approved Kontr Checked Dokumentnr Documentnr 1537 ASB 150 02 Uen Datum Date Rev 1999 08 10 G Tillh r Referens File Reference D TEST PROCEDURES The following test procedures ensure the proper functionality of the exchange 5 1 Extension lines This test verifies that the extension lines and the telepho
11. 6 System clock 11 5 7 Handling exchanging boards while the system is in operation 11 5 8 Upgrading or exchanging boards 11 5 9 ur 11 6 FINAL WORK 12 ERICSSON 2 START OF OPERATION 3 12 Uppgjord Prepared Faktaansvarig Subject responsible Dokumentnr Documentnr 1537 ASB 150 02 Uen Dokansv Godkand Doc respons Approved Kontr Checked Datum Date Rev Tillh r Referens File Reference 1999 08 10 G 1 General description These instructions are intended for setting up the ASB 150 02 system where the included units or the entire system have has been subjected to factory end testing before delivery to the installation site This document covers tests for the following e extension lines e trunk lines e MDF for extension and trunk lines e programmed functions information to the customer The instructions describe the test procedures that are to be used The ASB 150 02 introduces with the release 9 the functionality of exchanging boards of similar type and exact configuration without the need of turning off the mains power to restart the system This functionality is known under the term hot swapping 1 1 Supplementary documents INSTALLATION INSTRUCTION 1531 BDV 113 08Uen e INSTALLATION INSTRUCTION 1531 BDV BS 101 01Uen e FAULT TRACING INFORMATION 1545 ASB 150 02 Uen e RASC User Guide EN LZT BS 102 023 1 2 Fault lo
12. CIL For complete description of the formats see document INTERWORK DESCRIPTION 1 9 155 19 ASB 150 02 Uen FORMAT FUNCTION DESCRIPTION Date Month day Directory No Trunk 0 9999 Nat included Nat included Dae Year CILHOTEL No Trunk Not included MD110 standard Sequence number 001 999 Dialled access code 0 9999 Information status I outgoing incoming internal CIL2HOTEL Costs 1111 11 11 digits 0909 1 20 digi F ERICSSON 4 START OF OPERATION 13 17 Uppgjord Prepared Faktaansvarig Subject responsible Dokumentnr Documentnr 2 1537 ASB 150 02 Uen Dokansv Godkand Doc respons Approved Kontr Checked atum Date Hev illhor Referens File Reference 99 07 15 H ORA On line Ringtime Analyser This is a facility in CAM If it is to be used it is advisable that command 6403 have the setting stated below Otherwise the ringtime will be shown as minutes instead of seconds ASB 150 02 Command 6403 7 12 PROGRAMMING OF ASB 150 02 FOR COMMUNICATION The V 24 port which is used must be set active with command 6402 V 24 port active External equipment for processing of CIL information Data from CPU D ASB 150 02 or AUX board Use a cable with product number TSR 902 0448 1 for the connection PC lt gt ASB 150 02 NOTE A security device must be placed in LPT1 parallel port if CAM is used
13. For the boards CPU D_ and AUX all ports 1 F ERICSSON 4 START OF OPERATION 5 17 Uppgjord Prepared Faktaansvarig Subject responsible Dokumentnr Documentnr 2 1537 ASB 150 02 Uen Dokansv Godkand Doc respons Approved Kontr Checked atum Date Hev illhor Referens File Reference 99 07 15 H 3 2 Commands used for programming of ASB 150 02 for input output of CIL and HOTEL DATA 6401 Specifies which V 24 port s card No port No shall be used for input output of call and hotel data Default value empty The port is switched off 6402 States whether communication channel is active or not Default value NO Not active 6403 Specifies which format shall be used All applications use CIL2 Hotel Default value MD110 standard format 6404 Number of lines per page Default value 63 6405 States the time limit within which the output must have been completed before the port will become faultmarked and an alarm will be generated Default value 70s 6406 Automatic activation of a faultmarked V 24 port Default value 5 minutes 4 PROGRAMMING OF THE ASB 150 02 FOR COMMUNICATION WITH RASC CMG As default the ASB 150 02 will use the V 24 port 0 on the CPU D_ board as communication port to RASC Configuration Manager As default RASC CMG will use the COM 1 port on the PC Use a cable with product number TSR 902 0448 1 for the connection ASB 150 02 lt gt PC Data from ri vepri P
14. command is used to initiate printout of telephone directory on a printer and it has to be ordered from a telephone Three different types of printouts can be ordered e ALL All extensions are printed out GUEST Only guest extensions are printed out e DIR Only non guest extensions are printed out Settings in ASB 150 02 The printer must match the values in the following commands COMMAND SETTING FUNCTION 6006 Setting of V 24 port 6007 EN UM Character set 6010 E The PBX is master or slave See the command description for information about the possible settings o ERICSSON lt lt START OF OPERATION 7 17 Uppgjord Prepared Faktaansvarig Subject responsible Dokumentnr Documentnr 2 1537 ASB 150 02 Uen Dokansv Godkand Doc respons Approved Kontr Checked atum Date Hev hor Referens File Reterence 99 07 15 H 6 PROGRAMMING OF ASB 150 02 FOR COMMUNICATION WITH CALLCENTRE SUPERVISOR The PC is by default using COM1 for the communication with ASB 150 02 Use a cable with product number TSR 902 0448 1 for the connection PC lt gt ASB 150 02 24 PC with Data from __ CCS Standard ASB 150 02 or AUX board or CCS Basic NOTE A security device must be plugged in LPT1 parallel port If a printer is to be connected it must be connected to LPT1 and be switched on when the ACD program is started Settings in ASB 150 02 The commands in the table belo
15. 007 nine DOAGDORG00 DODSDODSO0i _ 2 ERICSSON 4 DIRECTION OF USE 5 11 Uppgjord Prepared Faktaansvarig Subject responsible Dokumentnr Documentnr 1553 ROF 157 5126 Uen 1999 08 16 B Dokansv Godkand Doc respons Approved Kontr Checked atum Date Hev illhor Referens File Reference Title 5 5 Minutes Language 1 Command no 4406 Valid number range 0 11 Valid filename range D090D090 001 DO9BDO9B 001 Language 2 Command no 4408 Valid number range 0 11 Valid filename range DOCODOCO 001 DOCBDOCB 001 Language 3 Command no 4410 Valid number range 0 11 Valid filename range DOFODOFO 001 DOFBDOFB 001 o D090000001 hundred hours D0G0D0C0 00 DOFODOFO 00T 0 twenty five 6 0090090001 DOC6DOCB 001 00 _ D099D099 001 DOC9D0C9 001 DOF9DOF9 001 D097D097 001 thirty five DOC7D0C7 001 DOF7DOF7 001 DO9ADO09A 001 DOCADOCA 001 DOFADOFA 001 5 00980098001 DOCBDOCB 001 DOFBDOFB DDT _ 3 DO9BDO9B 001 fifty five DOCBDOCB 001 DOFBDOFB 001 Title 6 General Announcements Command no 4401 Valid number range 1 32 Valid filename range D001D001 001 D020D020 001 Possibility 1 ACD texts Predefined tors D001D001 001 All agents are busy Your call is number position D002D002 001 in the queue Please hold 3 D003D003 001 All agents are busy Your approximate waiting
16. 02 FOR PERIPHERAL COMMUNICATION Command groups 60 and 64 are the groups used for programming of the external communication The command groups consist of commands defining parameters for external communication to from ASB 150 02 via V 24 ports Command groups 60xx is used for V 24 ports 64xx is used for input output of CIL and Hotel data 3 1 Command overview local connection via V 24 ports 6006 Pre defined setting of the following functions in the V 24 port When the default is set 3 the preprogrammed values below are set These values match for a serial printer Circuit 105 109 Not used Parity Not used Echo Not used Stop bits 1 Word length 8 Line protocol x on x off Control Characters subvolume of PBX internal 6007 Defines the character set to be used Default value 1 US ASCII 6009 Defines the speed rate for the V 24 port Default value 2 14 9600 bit s 6010 Decides whether the PBX is master or slave when connected to certain types of locally connected units This command will be ignored when connecting certain types of external equipment see command 6006 in the command manual Default value 0 master 6011 Decides whether automatic selection of the port is allowed for temporary use of services which don t have any port specified e g print out of telephone directory Default value No not allowed 6012 This command routes a connection request from the pheripheral unit to the desired service in the PBX Default values
17. 2 seconds to 25 seconds change from default value 12 seconds to 25 seconds Customer announcements can not be moved from a VMU D to a VMU HD Note the contents before upgrading with the new board Test of VMU _ board This test verifies the proper function of the VMU H D board s Note Start of test Activity Check Activity Check Activity Check Activity Check Activity Check Activity Press the button named INFO ona telephone with display None Choose the function LEAVE None Choose the function VOICE None Speak None Choose the function PLAY Verify that what you have said at position d is repeated by the telephone Have all VMU board s been tested If yes go to position h End of test When VMU H D board s is are activated the green LED will be lit ERICSSON 2 START OF OPERATION 9 12 Uppgjord Prepared Faktaansvarig Subject responsible Dokumentnr Documentnr 1537 ASB 150 02 Uen Dokansv Godkand Doc respons Approved Kontr Checked Datum Date Rev Tillh r Referens File Reference 1999 08 10 G 5 4 CORDLESS 9 Move close to each Base Station and check that Verify that the wiring to the Base Stations is correct Visual Checks The power LED on every Base Station should be ON The LEDs on the IC CU and IC LU boards should be OFF Note Every Base Station accessible by persons other than trained personnel must have the cover mo
18. 24 port 0 Data from CPU D_ active ASB 150 02 or AUX board gt HOTEL Computer V 24 port 1 Data from CPU D active ASB 150 02 or AUX board lt Use cable with product number TSR 902 0448 1 for the connection lt gt ASB 150 02 V 24 PORT USED FOR COMMUNICATION FROM ASB 150 02 TO FDM COMMAND SETTING FUNCTION 6201 Log internal calls Default value No 6202 Logging of incoming external calls Default value No Log outgoing calls This command must be set to yes for those trunks which 6301 X shall be logged Default value No 6006 Setting of V 24 port to match the communication FDM lt gt ASB 150 02 6007 Character set 6009 8 1200 Bit s 6403 CIL Format to be used to match Softech s PC program HOTEL 6405 70 time supervision in seconds 6406 Auto I O activation in minutes F ERICSSON 4 START OF OPERATION 15 17 Uppgjord Prepared Faktaansvarig Subject responsible Dokumentnr Documentnr 2 1537 ASB 150 02 Uen Dokansv Godkand Doc respons Approved Kontr Checked atum Date Hev illhor Referens File Reference 99 07 15 H V 24 PORT USED FOR COMMUNICATION FROM FDM TO ASB 150 02 COMMAN SETTING FUNCTION D wm 7 6011 Automatic selection is not allowed 6401 aa Card No bb port No starting from 0 6402 Ye Activation of V 24 port es 6403 CILHOTEL in Format to be used to match Softech PC program 640
19. 5 I O time supervision in seconds 6406 Auto I O activation in minutes 2 ERICSSON 2 START OF OPERATION 16 17 Uppgjord Prepared Faktaansvarig Subject responsible Dokumentnr Documentnr 2 1537 ASB 150 02 Uen Dokansv Godkand Doc respons Approved Kontr Checked atum Date Rev illhor Referens File Reference 99 07 15 H 14 PROGRAMMING OF ASB 150 02 FOR COMMUNICATION WITH HOTEL COMPUTER V 24 INTERFACE Bi DIRECTIONAL See also chapter 7 PROGRAMMING OF ASB 150 02 FOR COMMUNICATION WITH CALLCENTRE ASSISTANT CCA on page 10 This application needs one V 24 ports one port for both directions This port can only be installed in an CIL port 0 Use RASC command 6401 and activate In the direction ASB 150 02 to Hotel computer it will be sent information such as CIL data and guestroom status In the direction Hotel computer to ASB 150 02 it will be sent information such as check in check out and wake up V 24 port 0 Data from CPU D d HOTEL ASB 150 02 or AUX board 2 Computer Use a cable with product number TSR 902 0448 1 for the connection PC lt gt ASB 150 02 Communication ASB150 02 lt Hotel computer If the hotel computer is used ASB 150 02 normally uses the following formats They are programmed with command 6403 The following formats are available for hotel functions ASB 150 02 to Hotel computer ASB 150 ht bi MD 110 ht bi HIS bi CILHOTEL bi CIL2HOTEL bi
20. 6 001 Sx DiC6DIC amp 00 D1D6D1D6 001 e tig DICBDIC amp 00 D1D8D1D8 001 LLL9 D189D189 001 Nine _D1C9D1C9 001 D1D9D1D9 001_ Title 14 Mailbox System Common voice prompts Command no 4422 Valid number range 0 2 Valid filename range D1E0D1E0 001 D1E2D1E2 001 Predefined texts 0 D1E0D1E0 001 Please enter your password 1 1 1 1 001 2 D1E2D1E2 001 The password is still incorrect The access to the mailbox is denied Good Bye 2 ERICSSON 4 DIRECTION OF USE Uppgjord Prepared Faktaansvarig Subject responsible Dokumentnr Documentnr 1553 ROF 157 5126 Uen Dokansv Godkand Doc respons Approved Kontr Checked atum Date Hev illhor Referens File Reference 1999 08 16 B 10 11 Title 15 DISA Voice prompts Command no 4423 Valid number range 0 9 Valid filename range D1FOD1F0 001 D1F9D1F9 001 Predefined texts D1FOD1F0 001 Please enter the desired extension number or press STAR for assistance D1F1D1F1 001 Please enter your password 2 D1F2D1F2 001 To SE call enter the account code and confirm with HASH Or to continue without classifying press HASH now 3 D1F3D1F3 001 When you hear the dial tone enter the trunk access code and the desired external number 4 D1F4D1F4 001 The desired extension does not exist Please try again 5 D1F5D1F5 001 The desired extension is not allowed to use the DISA function Thank you for calling
21. 984 05 0 or use ded using RS 485 enclosed cable with RJ12 connectors TRS 984 05 0 or TRS 984 08 0 he fi f If the extension line length exceeds e if irst port for 800m on a 0 5mm cable connect the DBC 2663 using the BML 356 046 to G feed the telephone Wall contact NEF 181 01 1 6 Figure 1 Electrical connections for PC OPERATOR equipment ERICSSON Prepared START OF OPERATION 3 8 Documentnumber 3 1537 ASB 150 02 Uen Kontr Checked Date Rev 1998 05 29 E Subject responsible Reference Doc respons Approved 2 UNPACKING 4 SYSTEM REQUIREMENTS Check the delivery note to make sure that everything has been received and refer to section 1 to see that no 4 1 cables are missing PC HW Requirements An IBM PC or compatibles with a 486DX 66MHz processor or higher with an installed operating system such as MS WINDOWS 3 19 MS WINDOWS for Workgroups 3 119 MS WINDOWS 959 or MS WINDOWS NT4 09 e At least 16 MB memory RAM For further information refer to the PC OPERATOR V 1 2 package FAS 102 207 01 English standard international or 14 German for Austria containing A 3 button mouse compatible the USER S MANUAL with MS WINDOWSS the SW INSTALLATION GUIDE 2 free serial ports should be available that are sfoara di installation disks configured properly IRQ settings Base I O address to be used within the MS WINDOWs enviro
22. C ASB 150 02 board Settings in ASB 150 02 The given values in the table below are the default values The default values match the default settings in RASC COMMAND SETTING FUNCTION 6006 08 Setting of V 24 port to match the communication RASC lt gt ASB 150 02 6007 LE Character set US ASCII 80 F ERICSSON 4 START OF OPERATION 6 17 Uppgjord Prepared Faktaansvarig Subject responsible Dokumentnr Documentnr 2 1537 ASB 150 02 Uen Dokansv Godkand Doc respons Approved Kontr Checked atum Date Hev illhor Referens File Reference 99 07 15 H D PRINTOUT OF TELEPHONE DIRECTORY Use a cable with product number TSR 902 0476 1 for the connection ASB 150 02 lt gt Printer Data from CPU D _ Printer ASB 150 02 or AUX board It is not necessary to reserve a V 24 port for this purpose lt is possible to program V 24 port s to allow other services than it is primarily programmed for At times when the V 24 port is not used for the purpose it is programmed for other services can use it The command which make the above possible is 6011 Automatic selection of this port is allowed in local connection If this command is programmed to YES for instance for the port normally used for RASC the printout of the telephone directory will take place on the same port when the printout is ordered via command 6502 6502 This
23. E 1 GENERAL PC OPERATOR V1 2 is a PC application that runs under MS WINDOWS and provides all functions of a PBX operator console People working with this application should be familiar with MS WINDOWSS Both the operator telephone and the PC screen show the ongoing call situation The PC screen displays the extension field information fields and action keys The OPERATOR telephone DBC 3214 or DIALOG 2663 is connected by an extension line via the Desktop Adapter to the ELU D The PC has to have two V 24 interfaces ports One interface for connection to the CPU D4 and one interface for connection to the Desktop Adapter The handset of the OPERATOR and the optional headset is used for voice communication The system consists of the following parts PC OPERATOR V1 2 FAS 102 207 xx connected to the CPU D4 AUX3 ROF 157 5119 8 for the second or third PC OPERATOR an ELU D ROF 157 5116 1 or ELU D3 ROF 157 5130 Desktop Adapter ZAT BS 505 120 Connection cables TRS 902 0448 1 TRS 190 05 2000 TRS 984 05 0 and TRS 984 08 0 TRS 190 05 2000 or use enclosed cable 0 0 0 0 0009000000 05002000000 D m INSTRUMENT TRS 902 0448 1 max 15m DBC 214 or Dialog 2663 This range be exten TRS
24. ENANCE 8 FUNCTION KEYS Most operational disturbances can be related to communication problems or screen faults If the fault KEY OPERATOR FUNCTION relates to the display of the PC OPERATOR V1 2 try i changing the screen resolution or select large or small font size If the fault does not disappear contact the person responsible for operation of the PBX and Dy 0 3 provide her or him with the information about the MS WINDOWS version Programmable keys which screen resolution is used which font size is used which graphics adapter is installed e which software version of the ASB 15002 is FS d installed pES C ae e which type of OPERATOR instrument is MESSAGE connected LOOP 7 If the fault relates to communication problems between LOOP 2 the exchange and the PC OPERATOR V1 2 continue LOOP 3 with MONITOR 1 Check if the exchange is operating properly and all iiti ENTER external units are supplied with power OFF DUTY TUM VR NIGHTSWITCH Verify proper cable connection according to figure 1 MENUE 3 If you Suspect a communication error try connecting INSERT NOTIFY the OPERATOR console directly to the exchange HOME SERIAL 4 If this was successful reconnect the OPERATOR PG UP BYPASS console via the Desktop Adapter and power up the DELETE CLEAR LEFT Desktop Adapter see section 5 par 2 If the END SPACE IDENTIFY Desktop Adapter was connected unplug it for 5 PG DN CLEAR
25. For further information about the formats see document INTERWORK DESCRIPTION 1 9 155 19 1 ASB 150 02 Uen The bi directional V 24 for CIL Hotel can only be istalled on port 0 cmd 6401 Activate port 0 with YES In this case the port 1 is used as backup This means this port can not be used for any other application V 24 PORT USED FOR COMMUNICATION FROM ASB 150 02 COMMAND SETTING FUNCTION 6201 Log internal calls Default value No 6202 Logging of incoming external calls Default value No F ERICSSON 4 START OF OPERATION 17 17 Uppgjord Prepared Faktaansvarig Subject responsible Dokumentnr Documentnr 2 1537 ASB 150 02 Uen Dokansv Godkand Doc respons Approved Kontr Checked atum Date Hev illhor Referens File Reference 99 07 15 H V 24 PORT USED FOR COMMUNICATION FROM ASB 150 02 COMMAND SETTING FUNCTION Log outgoing calls This command must be set to yes for those trunks which 6301 X shall be logged Default value No 6006 Hotel computer bi directional V 24 Type 4 6007 Character set X Characterset O O 6010 The PBX is slave 6011 Automatic selection is not allowed 6401 aa Card No bb port No starting from 0 6402 Activation of V 24 port 6403 CIL2 Format for bi directional V 24 HOTEL bi 6405 time supervision in seconds 6406 Auto I O activation in minutes o ERICSSON amp START OF OPERATION 1 8 Prepared Subject responsible Documentnumber SEA EBMP Stan
26. Good Bye D1F6D1F6 001 The trunk line you ve dialled is not related to your company Please retry and use the correct public number for your traffic group Thank you for calling Good Bye D1F7D1F7 001 Password incorrect Please try again 8 D1F8D1F8 001 You have entered more than 15 digits Please try again 9 D1F9D1F9 001 Welcome to the DISA system Title 16 Trunk Exit position Command no 4424 Valid number range 0 310n VMU D 0 63 on VMU HD Valid filename range D200D200 001 D21FD21F 001 on VMU D D200D200 001 D23FD23F 001 on VMU HD Customer specific texts D200D200 001 all agents are busy at the moment Your call will be placed in a queue Please hold 1 D201D201 001 You re calling outside office hours However all Eds are busy at the moment Your call will be placed in a queue Please hold Title 17 ACD greeting announcements Command no 4425 Valid number range 1 255 Valid filename range D300D300 001 D3FEDSFE 001 o ERICSSON 2 DIRECTION OF USE 11 11 Uppgjord Prepared Faktaansvarig Subject responsible Dokumentnr Documentnr 1553 ROF 157 5126 Uen Dokansv Godkand Doc respons Approved Kontr Checked atum Date Hev illhor Referens File Reference 1999 08 16 B Title 18 CTI AA voice prompts Command no 4426 Valid number range 1 24 Valid filename range D401D401 001 D418D418 001 Title 19 Integrated Music on hold prompts Command no 4427 Vali
27. In the RASC tool sessions are available for the specific markets setting certain trans mission parameters and tone characteristics e g level cadences Programming is executed with RASC The following groups of commands have to be provided with proper values e External line parameters group 10 e Answer position for trunk lines group 11 e Line signalling diagrams group 12 e Register signalling diagrams group 13 The default values for trunk lines are 700 and following Route 0 is to access to trunk 700 9 is reserved for operator queue Refer to 1545 ASB15002Uen Fault Tracing Instructions showing the BTU D start up sequence 4 2 Tie line programming BTU C 2 Verify that the correct line signalling has been selected Refer to command 1201 and select 12 for DC loop signalling If DID with DTMF or MFC is used check if a board with register function is installed BTU E Verify that the far end has the same voice connection selected 2 or 4 wire 8 Sweden E amp M signalling 9 Continuous E amp M sign A Format 10 Continuous E amp M sign D Format 11 Discontinuous E amp M signalling 44 CEPTL 1 on BTU E2 45 CAILHO discontinuous 46 SSAC 15 A BTU E2 If DTMF or MFC indialling is used verify that a BTU D or REG board is installed in the system The same applies for the VMU HD if the register function is activated 4 3 Programming the VMU HD hard disk The hard disk should be inserted following
28. LATION The boards have filters built in for suppression of electromagnetic interference EMI But if the suppression shall be in accordance with the stipulations for CISPR 22 class B other types of cables for connection of peripheral equipment mentioned later on in this document have to be used The specification for V 24 allows a distance of 15m For longer distances it is recommended to install short haul modems The peripheral units can be connected to the PBX via one of the following cables Connection of printer TSR 902 0476 1 length 5 meters e Connection of computer TSR 902 0448 1 length 5 meters Connection of modem TSR 902 0466 1 length 5 meters Equipment connected to the RS 485 port can have a range up to 1200m 2 1 Pin connectors for V 24 I O ports Pin connectors for V 24 in the PBX exist on boards e CPU D_ ROF 157 5118 n e AUX_ ROF 157 5119 n FRONT OF BOARDS NO _ m O og 5 gt R CPU D_ ROF 157 5118 CPU D ROF 157 5118 1 AUX2 ROF 157 5119 2 AUX ROF 157 5119 1 295 qd V 24 port 0 O mos qd F ERICSSON 4 START OF OPERATION 4 17 Uppgjord Prepared Faktaansvarig Subject responsible Dokumentnr Documentnr 2 1537 ASB 150 02 Uen Dokansv Godkand Doc respons Approved Kontr Checked atum Date Hev illhor Referens File Reference 99 07 15 H 3 COMMANDS FOR PROGRAMMING OF ASB 150
29. Mailbox System Retrieving of individual messages Command no 4416 Valid number range 0 15 Valid filename range D180D180 001 D18FD18F 001 Customer specific iex 0 D180D180 001 Welcome to your Mailbox System Title 11 Mailbox System Storing of common messages Command no 4417 Valid number range 0 15 Valid filename range 01900190 001 D19FD19F 001 Predefined text 0 D190D190 001 Welcome to the common mailbox Title 12 Mailbox System Retrieving of common messages Command no 4418 Valid number range 0 15 Valid filename range D1A0D1A0 001 D1AFD1AF 001 Customer specific iex 0 D1A0D1A0 001 Welcome to your Mailbox System 2 ERICSSON 4 DIRECTION OF USE Uppgjord Prepared Faktaansvarig Subject responsible Dokumentnr Documentnr 1553 ROF 157 5126 Uen Dokansv Godkand Doc respons Approved Kontr Checked atum Date Hev illhor Referens File Reference 1999 08 16 B 9 11 Title 13 Mailbox System Digits Language 1 Command no 4419 Valid number range 0 9 Valid filename range D1B0D1B0 001 D1B9D1B9 001 Language 2 Command no 4420 Valid number range 0 9 Valid filename range D1C0D1C0 001 D1C9D1C9 001 Language 3 Command no 4421 Valid number range 0 9 Valid filename range 1000100 001 D1D9D1D9 001 Number Filename Predefined texts Filename Filename ee Language Perel language languages 01800180007 Zero 01000100001 01000100001 e DiB6D1B
30. NICATION WITH CALLCENTRE ASSISTANT CCA The Telephony Server PC is by default using COM1 for the communication via BusinessLink for Windows NT Server with ASB 150 02 Use cable with product number TSR 902 0448 1 for the connection BusinessLink for Windows NT PC lt ASB 150 02 CCA Client Call Centre Assistant CSTA dll Server Microsoft Windows Data from V 24 port BusinessLink for ASB 150 02 CPU D 4 Windows NT NT Network CCA Client CSTA dl Telephony Server CSTA dll BusinessLink for Windows NT 32 bit client NOTE For BusinessLink for Windows NT a FECU minimum Package 6 KDUBS 103 Ox 6 must be plugged to specific port on CPU D 4 For Call Centre Assistant a security device WIBU key must be plugged in LPT1 parallel port Before installing Call Centre Assistant BusinessLink for Windows NT software Server and Client part and BusinessPhone software licensing WIBU key must be installed lf a printer is to be connected it must be connected to LPT1 and be switched on when the ACD program is started FECU KDUBS 103 6 x 6 ASB 150 02 R9 R10 x 7 ASB 150 02 R11 Settings in ASB 150 02 No specific commands must be programmed for Call Centre Assistant For specific ACD programmings see the corresponging ACD Facility descriptions NOTE BusinessLink for Windows NT requires some settings in the ASB 150 02 For deta
31. ONE For the next mes D142D142 001 D152D152 001 sage press TWO To delete it press HASH D133D133 001 Message deleted D143D143 001 D153D153 001 D134D134 001 Call back message from number D144D144 001 D154D154 001 D135D135 001 End of messages Good Bye D145D145 001 D155D155 001 gt 01360136 001 the moment your mailbox is being con 01460146 001 D156D156 001 sulted Please call back later 01370137 001 leave a message in the mailbox press NINE or wait For assistance press STAR D138D138 001 Please enter your mailbox number For assistance press STAR D139D139 001 Enter your extension number to access the on mailbox For assistance press 10 12 D13CD130C 001 If this is correct press STAR To select Mid 1 HASH D13AD13A 001 The extension has no access to the common mailbox 2 ERICSSON 4 DIRECTION OF USE Uppgjord Prepared Faktaansvarig Subject responsible Dokumentnr Documentnr 1553 ROF 157 5126 Uen Dokansv Godkand Doc respons Approved Kontr Checked atum Date Hev illhor Referens File Reference 1999 08 16 B 8 11 Title 9 Mailbox System Storing of individual messages Command no 4415 Valid number range 0 31 Valid filename range D160D160 001 D17FD17F 001 Customer speci D160D160 001 Welcome to the mailbox system The desired extension number D161D161 001 has activated the mailbox Title 10
32. RIGHT seconds so that the device performs a complete UP TRANSFER restart LEFT SPEECH LEFT 5 If the fault remains and the above units function RIGHT SPEECH RIGHT check the V 24 lines for communication and the DOWN CONFERENCE COM settings and or try replacing the Desktop VOLUME CONTROL Adapter J ENTER LOUDSPEAKING If the fault still exists contact the person responsible BACKSPACE SHIFT for operation of the PBX ERICSSON amp START OF OPERATION Prepared Doc respons Approved Subject responsible Kontr Checked Documentnumber 3 1537 ASB 150 02 Uen Date Rev 1998 05 29 E Reference 9 PC OPERATOR V1 2 MAIN SCREEN ERICSSON 2 EXIT button PC OPI ERICSSON PC Operator V 1 2 V 1 2 SETUP button INTERNAL Tele phone Directory EXTERNAL Tele phone Directory Configuration busy lamp field ES Off duty Night service
33. alled Turn on the PC and start the RASC application RASC requires some standard settings to start working the communication port must be set for 9600 baud the default password setting is 33333 Cordless System Manager Software requires COM port default setting 2400 baud the default password setting is AAAAAA printer port 2400 baud X on X off 8 bits 1 stop bit no parity Board position CPU D Connection field 4 13 Cold E T a cold start start strap PN indication 2 Connection field 6 3 4 EURO connector size 1 4 3 1 Turn power on Verify that the exchange has a power supply installed for the correct mains voltage Plug the power supply cord into the mains outlet and switch on the power supply or exchange 3 2 WARM START Make sure that the restart strap on CPU D j at connection field 6 1 is not inserted When turning on power make sure that the cabinet with the CPU D j is turned on as the last cabinet if there are more than one The light emitting diodes LED on the front of all boards should light up in a certain way see below to signal that the boards are working perfectly The LEDs at the top and front of a board RED YELLOW GREEN When the start up is successfully completed all LEDs in the figure above are turned off Proceed to section 4 on page 5 3 3 COLD START Note When invoking cold sta
34. answer position for incoming Activity None calls via all BTU boards Check Have all trunk lines been utilised for both incoming and outgoing calls If yes go to position h otherwise go to position g Activity Select next trunk line Then go to position a Check None Activity None Check Verify that all metering pulses have Public Network U 406 989088 jj esse OOO OOO OOO sg lt lt 0000000000 been registered on the trunk line meters on the BTU boards by using the telephone Open all trunk lines that were seized End of test ERICSSON 2 START OF OPERATION 8 12 Uppgjord Prepared Dokansv Godkand Doc respons Approved Faktaansvarig Subject responsible Kontr Checked Dokumentnr Documentnr 1537 ASB 150 02 Uen Datum Date 1999 08 10 Tillh r Referens File Reference Rev G 5 3 VMU boards 5 3 1 Preparations for VMU D To avoid losing information in case of power failure the VMU D board should be equipped with a battery RNV 991 942 001 connected to connection field 4 See INSTALLATION INSTRUCTION 1531 BDV 113 08Uen 5 3 2 Preparations for VMU HD hard disk When upgrading or replacing the VMU D with a VMU HD see section 5 8 on pag
35. be back at Nine oh five Title 2 Months Title 3 Days Command no 4403 Command no 4404 Valid number range 1 12 Valid number range 1 31 Valid filename range 00410041 001 Valid filename range 00510051 001 D04CD04C 001 DOGFDOGF 001 6 00460046 0017 June 6 D0560056 001 Sihoti D047D047 007 10 11 12 7 00590059 001 Ninth 0090049001 September 9 _ 9 e 8 D048D048 001 August 8 D058D058 001 Eighth of 04BD04B 007 D04CD04C 001 DO6FDO6F 001 Thirty first of 2 ERICSSON 4 DIRECTION OF USE Uppgjord Prepared Faktaansvarig Subject responsible Dokumentnr Documentnr 1553 ROF 157 5126 Uen Dokansv Godkand Doc respons Approved Kontr Checked atum Date Hev illhor Referens File Reference 1999 08 16 B 4 11 Title 4 Hours Language 1 Command no 4405 Valid number range 0 23 Valid filename range D070D070 001 D087D087 001 Language 2 Command no 4407 Valid number range 0 23 Valid filename range DOAODOAO 001 DOB7DOB7 001 Language 3 Command no 4409 Valid number range 0 23 Valid filename range DODODODO 001 DOE7DOE7 001 Number Filename language TPredefined texisFilename language 2 Filename language 3 0 50700070007 midnight DODODODOO0 6 D0760076001 sx DOAGDOA600 DODGDODGOi _ 0780078001 eight DOASDOAB00 DODBDODB 001 _ 00790079
36. cating If a fault is discovered the directions given in FAULT TRACING INFORMATION are to be followed 2 Prerequisites The skilled technician should be familiar with the PBX in terms of location of the switches on the boards and the settings by RASC The system shall be mounted Presently two systems are available and connected in accordance with INSTALLATION INSTRUCTION 1531 BDV 113 08 Uen for the BP 250 and INSTALLATION INSTRUCTION 1531 BDV BS 101 01 Uen for the BP 50 A personal computer installed with the maintenance program RASC Remote Access Supervision and Configuration LZY 203 2250 and Integrated Cordless System Manager Software program LZYNB 201 01 should be available To connect the computer with the system use cord set TSR 902 0448 1 PC and printer cable ERICSSON 2 START OF OPERATION 4 12 Uppgjord Prepared Faktaansvarig Subject responsible Dokansv Godkand Doc respons Approved Kontr Checked Dokumentnr Documentnr 1537 ASB 150 02 Uen Datum Date Rev 1999 08 10 G Tillh r Referens File Reference 3 Preparations Remove the cabinet cover and verify that printed board assemblies boards are mounted according to the required system configuration and that appropriate cables are connected Use the V 24 interface cable TSR 902 0448 1 to connect the personal computer to the CPU D board in connection field 6 4 The computer should have the RASC program inst
37. d Attendant Select from the following pos sibilities Press ONE for the purchasing department Press TWO for the accounts department Press THREE for other departments B STAR to be connected to the operator Please make your choice D104D104 001 Welcome to the Automated Attendant Please dial the extension number you want to be connected to Bl D12AD12A 001 The dialled number is wrong 2 ERICSSON 4 DIRECTION OF USE Uppgjord Prepared Faktaansvarig Subject responsible Dokumentnr Documentnr 1553 ROF 157 5126 Uen 7 11 Dokansv Godkand Doc respons Approved Kontr Checked atum Date Hev illhor Referens File Reference 1999 08 16 B Title 8 Mailbox System Storing amp Retrieving voice message prompts Language 1 Command no 4412 Valid number range 0 14 Valid filename range D130D130 001 D13ED13E 001 Language 2 Command no 4413 Valid number range 0 6 Valid filename range D140D140 001 D146D146 001 Language 3 Command no 4414 Valid number range 0 6 Valid filename range D150D150 001 D156D156 001 No Filename Predefined texts Filename Filename language 1 language 2 language 3 0 D130D130 001 After the tone please record your message D140D140 001 D150D150 001 1 D131D131 001 To replay press ONE For the next mes D141D141 001 D151D51 001 sage press TWO To delete it and call the extension press STAR to delete it press HASH 2 D132D132 001 To replay press
38. d number range 0 15 Valid filename range D420D420 001 D42FD42F 001 Title 20 Personal Greeting voice prompts Command no 4428 Valid number range 1 8 Valid filename range D440D440 001 D448D448 001 Predefined texts D440D440 001 Main Menu To listen ul messages press ONE To config ure the mailbox press T D441 001 Configuration Menu To configure your personal greeting when the line is busy press ONE On no iu press TWO For direct diversion EUN THREE to go back to the main menu press Oh 0 D442D442 001 Greeting Menu To record your personal greeting press ONE to finish recording press HASH To listen to your personal greeting press TWO To delete it press TH REE To go back to the configuration menu press NINE a to go back to the main menu press Oh 0 E 8 D443D443 001 This feature is currently available please again later E NE I D447D447 001 001 Greeting deleted 0000000 deleted ELLE 001 End of messages To go back to the main menu press FOTS ENSE RR Wes OR to exit hang up Specification for storing voice prompts from the telephone without using the program WAV2VMU Start of title bar break 2 seconds text break 3 seconds bar break 2 seconds text break 3 seconds bar bar bar break text break break text break 2 seconds 3 seconds 2 seconds 3 seconds F ERICSSON 4 START OF OPERATION
39. dll Telephony Server It is possible to install BusinessLink for Windows NT server and client and DMG Client Operator Suite server and client on the same machine M CSTA dll CSTA dll BusinessLink for Windows NT 32 bit client NOTE For Operator Suite a FECU minimum Package 1 KDUBS 103 0x 1 must be plugged to specific port on CPU D 4 For Operator Suite a security device WIBU key must be plugged in LPT1 parallel port Security device WIBU key requires the installation of specific software The security device software is automatically installed by the default OPS installation Before installing Operator Suite BusinessLink for Windows NT software Server and Client part must be installed FECU KDUBS 103 0x 1 x 6 ASB 150 02 RQ R10 x 7 ASB 150 02 R11 Settings in ASB 150 02 COMMAND SETTING FUNCTION 0175 Y Use as operator instrument Command must be set to Yes for each extension used as operator free seating NOTE For specific Operator programmings see the corresponding Facility descriptions e g Voice Paging Night Mode BusinessLink for Windows NT requires some settings in the ASB 150 02 For detailed information see PROGRAMMING OF ASB 150 02 FOR COMMUNICATION WITH BUSINESSLINK FOR WINDOWS NT F ERICSSON 4 START OF OPERATION 12 17 Uppgjord Prepared Faktaansvarig Subject responsible Dokumentnr Documentnr 2 1537 ASB 150 02 Uen Dokansv Godkand Doc respons Ap
40. e 11 for instructions The hard disk used on the VMU HD is a standard PCMCIA interface hard disk type III with a storage capacity depending on the system demand Do not use a VMU D and a VMU HD in the same system When replacing the VMU D in the same board position with a VMU HD follow instructions in section 5 8 on page 11 If the VMU HD is placed in another position use RASC to update both card positions The following DOS directories must be created on this hard disk use a PC InfoO message2 annoO Info1 message3 anno1 message4 anno2 messagesS anno3 annoF RASC menu for handling VMU HD data files The menu VMU HD Dumping Loading is located under OTHER If files are already stored on the hard disk this utility lists all available files on the screen With the ID button select the directory on the PC in which RASC has to search and list the VMU HD data files Then select by using the space bar the appropriate files to copy to the VMU HD hard disk or delete them Printing use the F4 key to make a file list printout Copying select the files press F8 to copy Type the drive and directory Prompts will be given if the directory is not available and should be created Also if the file already exists to overwrite it Before starting to record change by using the following commands to higher values as the storage capacity has been extended Commands 4302 4303 Note 5 3 3 change from default value 1
41. ed e digit transmission e detection of external dial tone e voice transmission detection of incoming call signal call metering ERICSSON 2 Uppgjord Prepared START OF OPERATION Dokumentnr Documentnr 1537 ASB 150 02 Uen Datum Date Rev 1999 08 10 G 7 12 Faktaansvarig Subject responsible Kontr Checked Tillh r Referens File Reference Dokansv Godkand Doc respons Approved For the tests it is desirable that the trunk lines have individual call numbers in the public exchange The boards involved are If this is not the case line can be selected by seizing e BTU A2 all lines with the exception of the two used for each BTU B test BTU C Start of test e BTU D Activity A goes off hook BTU E Check A receives dial tone Activity A dials individual number of relevant trunk line 5 2 1 Preparations Check A receives dial tone from public exchange Activity A dials individual number of relevant the trunks connected to the system qu trunk line in public exchange Connect a system telephone with display A to Check B receives external ring signal any line in the MDF Activity B The telephone is permitted to initiate calls via all ee a SIE i Check A B speech connection established trunk lines e Connect a system telephone with display B to E edocs vena any line in the MDF This telephone shall be programmed as
42. ervices o ERICSSON 2 START OF OPERATION 12 12 Uppgjord Prepared Faktaansvarig Subject responsible Dokumentnr Documentnr 1537 ASB 150 02 Uen Dokansv Godkand Doc respons Approved Kontr Checked Datum Date Rev Tillh r Referens File Reference 1999 08 10 G 5 9 2 Setting with RASC Verify that the cable connection from the COM port to the V 24 port of the CPU D Aux is attached Then enter RASC using command 8901 which V 24 port is active command 6006 set to 11 command 6007 set to 1 US ACII command 6009 set to 9600 baud command 6010 set to 1 slave command 6011 set to NO command 6012 set to CTI 5 9 3 Installation on client PC Install the Telephony Services for clients necessary to provide the application with the CSTA dll to establish communication Refer to the Novell handbook Verify that the users are registered for log on to the Telephony Services Then log on to the telephony server First start Windows then start the desired CTI application such as PhoneTastic FastCall PhoneMax etc Verify proper function by setting up a call to an extension near by 6 FINAL WORK Make sure the cold start strap CPU Dy position 4 4 or 6 1is removed This is to prevent losing all system and VMU D data if a restart should occur 2 ERICSSON 4 DIRECTION OF USE 1 11 Uppgjord Prepared Faktaansvarig Subject responsible Dokumentnr Documentnr SEA EBBMP M Plattner
43. gelberger AT SEA EBAU 3 1537 ASB 150 02 Uen Doc respons Approved Kontr Checked Date Rev Reference SEA EBMP 1998 05 29 E ASB 150 02 Database reference 3 1537 ASB 150 02Uen 1 E fm START OF OPERATION PC OPERATOR V1 2 Contents Page 1 GENERAL 2 2 UNPACKING 3 3 SUPPLEMENTARY DOCUMENTS 4 SYSTEM REQUIREMENTS 3 4 1 PC HW Requirements 3 4 2 ASB 150 02 Requirements 4 4 3 Electrical Connections 4 5 SW INSTALLATION 5 6 START OF OPERATION 5 7 MAINTENANCE 6 8 FUNCTION KEYS 6 9 PC OPERATOR V1 2 MAIN SCREEN7 10 TECHNICAL DATA 8 10 1 Desktop Adapter BS 505 120 8 0 0 0 0 0909000000 02020000000 LL m ERE EDIT Sarre E 08 9 o ERICSSON START OF OPERATION Prepared Subject responsible Documentnumber 3 1537 ASB 150 02 Uen 2 8 Doc respons Approved Kontr Checked Date Rev Reference 1998 05 29
44. gure the info system according to ASB15002 programming PC OPERATOR files are transferred to the appropriate directories Setup is now complete To activate the changes restart MS WINDOWS 1 Make sure the electrical connections have been done as shown in figure 1 on page 2 2 Start up the exchange if it has not been powered up yet As soon as the Desktop Adapter has started up the state LED lights 3 Start MS WINDOWS on the PC 4 Depending on the configuration the PC OPERATOR V1 2 application can start automatically and if the busy lamp information was stored previously it starts by prompting RESTORE PREVIOUSLY SAVED BUSY LAMP INFORMATION Confirm if this data is to be loaded again The application is now ready for operation NOTE Usually the middle mouse button is not used MS WINDOWS applications Verify the switch setting on the mouse Change from 2 to 3 button mouse operation and try answering an incoming call to the operator with the middle mouse button If this fails the correct mouse driver is not installed Install a mouse driver supporting 3 button operation When starting PC OPERATOR for the first time an internal and then an external telephone directory will be created o ERICSSON amp START OF OPERATION 6 8 Prepared Subject responsible Documentnumber 3 1537 ASB 150 02 Uen Doc respons Approved Kontr Checked Date Rev Reference 1998 05 29 E 7 MAINT
45. iled information see PROGRAMMING OF ASB 150 02 FOR COMMUNICATION WITH BUSINESSLINK FOR WINDOWS NT For a detailed instruction concerning the installation of the Server and the Client part please refer to the Technical Guide of Call Centre Assistant which is located on the BusinessPhone Call Centre Assistant product CD ROM FAS BS 102 204 CD All activites on a customer server have to be carried out by a qualified and authorized network administrator Ericsson cannot be held responsible for failure inoperability or unavailability of the server nor for hardware incompatibility 2 ERICSSON 2 START OF OPERATION Uppgjord Prepared Faktaansvarig Subject responsible Dokumentnr Documentnr 2 1537 ASB 150 02 Uen Dokansv Godkand Doc respons Approved Kontr Checked atum Date Hev illhor Referens File Reference 99 07 15 H 10 PROGRAMMING OF ASB 150 02 FOR COMMUNICATION WITH OPERATOR SUITE OPS The Telephony Server PC is by default using COM1 for the communication via BusinessLink for Windows NT Server with ASB 150 02 Use cable with product number TSR 902 0448 1 for the connection BusinessLink for Windows NT PC lt ASB 150 02 OWS Client Operator Suite Server CSTA dll DNA Server Microsoft Windows OWS Client Data from V 24 BusinessLink for ASB 150 02 CPU D 4 VZSPO S NT NT LAN DMG Client oa CSTA
46. mperature probe input Start of test a Activity Read the temperature on a telephone Check Verify that the temperature is correct End of test ERICSSON 2 START OF OPERATION 11 12 Uppgjord Prepared Faktaansvarig Subject responsible Kontr Checked Dokansv Godkand Doc respons Approved Dokumentnr Documentnr 1537 ASB 150 02 Uen Datum Date Rev 1999 08 10 G Tillh r Referens File Reference 5 6 System clock Set the correct time and day by using the RASC maintenance program and verify it on the display of a digital telephone set 5 7 Handling exchanging boards while the system is in operation While the exchange is in operation an upgrading by new boards system expansion or replacment of boards with the same configuration is supported Care must be taken to extract and replace the board without metal parts touching adjacent boards and thus causing a short circuit This may permanently destroy electronic components on the board being extarcted or boards remaining in the system Use RASC to verify whether the system logged the board replacement 5 8 Upgrading or exchanging boards When upgrading or replacing boards e g the VMU D with a VMU HD Use RASC to take the old board out of system evidence and replace it with the new board Switch the system OFF and take out the board and then switch ON again to start up the exchange Start RASC and perform board update to remove board from sys
47. nes are connected and working PEER EE PERE BEER EERERRRRERE RRR MDF 7 N 7 L Foses H Hoses Hog 89 8 E imei eee Oo eee eee Co Co C Cc The boards involved are e ELU A e ELU C e ELU D 5 1 1 Digital Telephones with without display Digital telephones can be connected to either ELU D or ELU C boards Start of test Activity Go to a telephone with display Activity Read the display Check Does the telephone show the correct extension number Activity Lift the handset Check Does adial tone sound d Activity Call an extension nearby and wait for it to ring Pick up the other telephone and check for speech connection Then hang up both phones Check Have all extensions been tested If the answer is yes go to position f Activity Go to next telephone and continue with position b f End of test 5 1 2 Analogue Telephones Analogue telephones are connected to an ELU A board To test proceed similar to the digital telephones 5 2 Trunk lines The test is designed to verify the connection between ASB 150 02 and the public exchange and the equipment for call metering is verified at the same time The following functions are to be verifi
48. nment to connect the CPU D4 and the Desktop Adapter 3 SUPPLEMENTARY DOCUMENTS INSTALLATION INSTRUCTION TAU D 47 1531 APD 101 02 DESCRIPTION TAU D 1551 ZAT BS 505 120 A graphic subsystem supported by MS WINDOWSS capable of using one of the following resolutions with 256 colours 640 x 480 pixels 800 x 600 pixels 1024 x 768 pixels A 3 5 1 44 MB floppy drive A sound card compatible to an MS WINDOWS9 MT interface e Free hard disk space of about 15 MB for the PC OPERATOR program e Additional disk space for the bitmap pictures if they are used in the directory books The requirement may differ depending on the number of entries stored in the directory book In general about 15 kB are required for one bitmap picture in the stated resolutions e Free disk space for the directory book that uses at least 64 kBytes or multiples of this value depending on the number of entries in the directory book MICROSOFT MS DOS and MS WINDOWS are registered trademarks of Microsoft Corporation IBM is a registered trademark of International Business Machine Corporation ERICSSON START OF OPERATION 4 8 Subject responsible Documentnumber 3 1537 ASB 150 02 Uen Doc respons Approved Kontr Checked Date Rev Reference 1998 05 29 E 4 2 ASB 150 02 Requirements 4 2 2 OPERATOR Console OPI To connect the PC to the ASB150 02 system the following boards are required
49. proved Kontr Checked atum Date Hev illhor Referens File Reference 99 07 15 H For a detailed instruction concerning the installation of the Server and the Client part please refer to the Technical Guide of Operator Suite which is located on the BusinessPhone Operator Suite product CD ROM FAS BS 102 205 CD All activites on a customer server have to be carried out by a qualified and authorized network administrator Ericsson cannot be held responsible for failure inoperability or unavailability of the server nor for hardware incompatibility 11 GENERAL INFORMATION FOR CIL WITH ASB 150 02 Two V 24 ports in ASB 150 02 can be programmed for communication with a hotel computer and or equipment for processing of CIL data If the PBX is to be connected to a hotel computer both V 24 ports or the bi directional must be used for that communication If the PBX is to be connected to equipment for processing of call information logging one V 24 port is needed The other V 24 port can be programmed so it sends out the same information by programming that port with the same commands as the ordinary port The setting of the two ports with the commands for programming of the V 24 ports may be different The setting of the commands for the V 24 ports must match the setting of the V 24 ports in the external equipment to which they are connected Formats The table below shows the differences between the two formats which can be used for
50. rea rooms elevator shafts staircases This test is executed with two portables and requires two persons 1 Place the portable in the Service Display mode and call the other portable One user of the portable should now start moving around the covered area Both users must check that a good speech quality is maintained everywhere Special attention should be paid to areas such as edges of the building and areas behind metal structures where there is a possibility of reduced speech quality 2 Mark areas where ROI is not stable on 20hex and where cracking sounds or mutes are heard A further Base Station should be installed in this area Portable Checks This test checks for each portable the complete connection from system board to PABX Furthermore it checks that the portables numbers have been correctly programmed The test is performed by calling all portables from one and the same portable 1 Put all portables together in order of extension number on a table 2 Go off hook with each portable and check that the dial tone is heard 3 Call with a portable portable A all other portables sequentially and check that the portable with the corresponding number on its display rings when called 4 Call portable A and check if it rings ERICSSON 2 START OF OPERATION 10 12 Uppgjord Prepared Faktaansvarig Subject responsible Dokansv Godkand Doc respons Approved Kontr Checked Dokumentnr Documen
51. rt all customer data Will be lost and all the announcements stored on the VMU D will be erased On the VMU HD the announcements will be kept but infos and messages will be lost Insert the cold restart strap on CPU D _ in connection field 6 1 Immediately after the power is turned on the red LED located above the strap should light After a few seconds the red LED at the top of the board should go off and the yellow LED starts to flash Remove the restart strap on CPU D This is to prevent losing all system data if a restart should occur ERICSSON 2 START OF OPERATION 5 12 Uppgjord Prepared Faktaansvarig Subject responsible Dokumentnr Documentnr 1537 ASB 150 02 Uen Dokansv Godkand Doc respons Approved Kontr Checked Datum Date Rev Tillh r Referens File Reference 1999 08 10 G 4 PROGRAMMING Verify that the correct line signalling has been THE SYSTEM selected Refer to command 1201 and select Start RASC and check if all the boards have been detected Then load the appropriate session for your country containing the trunk s transmission levels and filter coefficients etc See RASC sessions for setting of tone and transmission parameters After programming background music or music on hold be sure to invoke a warm start to enable this function 4 1 Trunk programming Trunk boards need special programming of the set tings as required by the PTT network before the ex change can be used
52. t V 24 3708 aa Card No bb port No starting from 0 6007 LU US ASCII set of characters Sw os Sw o For a detailed instruction concerning the installation of the Server and the Client part please refer to the Manager s Guide of BusinessLink for Novell which is located in the BusinessPhone BusinessLink for Novell Binder EN LZB BS 103 014 All activites on a customer server have to be carried out by a qualified and authorized network administrator Ericsson cannot be held responsible for failure inoperability or unavailability of the server nor for hardware incompatibility F ERICSSON 4 START OF OPERATION 9 17 Uppgjord Prepared Faktaansvarig Subject responsible Dokumentnr Documentnr 2 1537 ASB 150 02 Uen Dokansv Godkand Doc respons Approved Kontr Checked atum Date Hev illhor Referens File Reference 99 07 15 H 8 PROGRAMMING OF ASB 150 02 FOR COMMUNICATION WITH BUSINESSLINK FOR WINDOWS NT The BusinessLink for Windows NT Server PC is by default using COM1 for the communication with ASB 150 02 Use cable with product number TSR 902 0448 1 for the connection PC lt gt ASB 150 02 CTI Application Application Client Server part Microsoft CSTA dll Windows Data from CPU D V 24 port BusinessLink for ASB 150 02 or AUX board
53. tem Then switch OFF exchange Insert VMU HD and switch ON the exchange Use RASC to perform board update The same procedure applies when replacing a subequipped board with a standard one 5 9 CTI 5 9 1 Installation on Novell Netware server Note All activities on a customer server have to be carried out by a qualified and authorized network administrator Ericsson cannot be held responsible for failure inoperability or unavailability of the server nor for hardware incompatibility To enable this function please verify that Novell 3 x or 4 10 or higher has been installed properly on the Network Check that the server is installed correctly and that Novell s Telephony Services is loaded The following load instruction will be performed automatically in the next release Load module aiocomx and choose which serial communication board is to be used by loading the module with a suitable syntax using command load aiocomx int The hardware of the serial COM port must offer the capability of transferring data with 19 200 baud this should be possible if the board uses the IC 16550 Install the BP250drv nlm and load it by using command load bpdrv To make sure that the server activates this application during start up add the two commands stated above to the autoexec ncf on the server Verify that the users are registered for log on to the server Use TAdmin to register the users for Telephony S
54. the CPU D_ board shall foremost be reserved for configuration and maintenance of the PBX A Hayes compatible modem for dialled up long distance communication can be connected to those V 24 ports By programming in ASB 150 02 the V 24 or RS 482 ports can be used for the following applications e Printout of telephone directory e Output of call records CIL Call Information Logging e Activation and registration of facilities for hotel applications Activation and registration of facilities for ACD Automatic Call Distribution applications e Input and output of data for configuration and maintenance of the PBX External equipment that is to be connected must comply with the requirements of the protocols and formats described in document INTERWORK DESCRIPTION 1 9 155 19 1 ASB 150 02 Uen 1 1 Supplementary documents Facility descriptions e CIL Call Information Logging 140 155 34 ASB 150 Uen e Telephone directory 481 155 34 ASB 150 Uen e Hotel computer 241 155 34 ASB 150 Uen Interwork description 1 9 155 19 1 ASB 150 02 Uen 1 2 Product numbers CALLCENTRE SUPERVISOR Standard EN FAS BS 102 001 xxS Basic EN FAS BS 102 001 xxB RASC FAS 102 203 EN LZB 103 1197 F ERICSSON 4 START OF OPERATION 3 17 Uppgjord Prepared Faktaansvarig Subject responsible Dokumentnr Documentnr 2 1537 ASB 150 02 Uen Dokansv Godkand Doc respons Approved Kontr Checked atum Date Hev illhor Referens File Reference 99 07 15 H 2 INSTAL
55. time is time 0040004 001 minutes Please hold e g All agents are busy Your call is number Five in the queue Please hold e g All agents are busy Your approximate waiting time is Ten minutes Please hold o ERICSSON 2 DIRECTION OF USE 6 11 Uppgjord Prepared Faktaansvarig Subject responsible Dokumentnr Documentnr 1553 ROF 157 5126 Uen Dokansv Godkand Doc respons Approved Kontr Checked atum Date Hev illhor Referens File Reference 1999 08 16 B Possibility 2 Hotel texts Predefined tons D005D005 001 have ordered a wake up call for time of wake up po D006D006 001 Good morning this is your wake up call e g You have ordered a wake up call for eight Oh five Possibility 3 Business texts Predefined texts D007D007 001 This is your reminder call Title 7 Automated Attendant Command no 4411 Valid number range 1 42 Valid filename range D101D101 001 D12AD12A 001 ME Customer specific texts D101D101 001 Welcome to the Automated Attendant Please press ONE to dial directly to the extension number Press STAR to be connected to the operator Please make your choice D102D102 001 Mee to the Automated Attendant Select from the following pos sibilities Press ONE for the marketing department Press TWO for the customer service Press THREE for other departments Please make your choice D103D103 001 SIM to the Automate
56. tnr 1537 ASB 150 02 Uen Datum Date Rev Tillh r Referens File Reference 1999 08 10 G Feature Enabling Control Unit FECU On cold start the IC CU recognizes whether a FECU is connected and how many portables are allowed to be connected to the cordless The FECU must not be unplugged during operation as after a certain time out only the first 8 portables are recognized default value To up down grade a save configuration by RASC menu Transfer to file b replace FECU invoke warm start manually or by RASC d update HW configuration in RASC off line mode e update the RP configuration online mode f IC CU reports new amount of portables g recover initial configuration 5 5 CPU D Possible connections to CPU D are e lowest V 24 Used by RASC and on CPU D two additional ports for applications are available e audio input e temperature probe inputs Feature Enabling Control Unit The CPU D4 recognizes whether a FECU is connected and which application is enabled The FECU must not be unplugged during operation only the basic functionnality is available without FECU as the system checks periodically its presence This might cause a slight delay after plugging in until the FECU is detected 5 5 1 Test of V 24 If a connection can be established by RASC and a PC connected to CPU D then the V 24 is working Otherwise use a data line tester to check for communication faults 5 5 2 Test of te
57. top Adapter jack connection for a handset headset cord in the handset jack connection for the cord Supplementary documents User s Guide EN LZT BS 102 197 Facility Description 155 34 ASB 150 02 4 3 Electrical Connections e Connect supplied V 24 cable between the Desktop Adapter and the PC e Connect V 24 cable TRS 902 0448 1 between the PC and the AUX3 The standard length of the cables is 5m The cables are available with lenghts up to 15 meters e Use TRS 984 05 0 with modular plugs on both ends or TRS 984 08 0 furnished for a wall socket to connect the OPERATOR and the Desktop Adapter ERICSSON START OF OPERATION 5 8 Prepared Subject responsible Documentnumber 3 1537 ASB 150 02 Uen Doc respons Approved Kontr Checked Date Rev Reference 1998 05 29 E D SW INSTALLATION 6 START OF OPERATION Start up the PC and run MS WINDOWSS a Insert the installation disk in drive A and start the File Manager Activate disk A and execute setup exe Then you are prompted for a couple of settings Select target directory Configure application Select COM ports to connect the Desktop Adapter and the CPU D4 Select PC OPERATOR V1 2 basic installation PC OPERATOR V1 2 sound support if a sound card is installed PC OPERATOR V1 2 photos if you want pictures in the operator field Select the preferred language Select start up pop up connect properties Confi
58. ts Stop bits Parity Bit rate Line length to OPI TAU Use a short haul modem to extend the range up to 600m ENVIRONMENT Temperature Humidity 152 mm 75mm 33 mm 0 8 kg 1W Asynchronous 102 103 and 104 8 1 1 None 9600 bps 15m 0 40 C 10 9096 RH
59. uccessful conversion a file with the name lt filename 000 gt Voice storage capacity VMU HD Low Quality 32 Kbits sec or lt filename 001 gt Voice storage capacity VMU HD High Quality 64 Kbits sec default value will be created Limitations e Wildcards filename are not allowed e Only certain WAV formats will be supported e 8 or 16 bit samples mono or stereo e 11 025 kHz 22 05 kHz or 44 1 kHz sample rate e supported e 4 bit amp 12 bit samples e all kind of audio codes compressed formats Minimum PC configuration 486DX2 66 MHz MS DOS 5 0 or higher e It is possible to use this program in a MS DOS box from MS Windows 3 x or higher e A PCMCIA PC CARD type III slot is necessary for file transfer to VMU HD 2 ERICSSON 2 DIRECTION OF USE 3 11 Uppgjord Prepared Faktaansvarig Subject responsible Dokumentnr Documentnr 1553 ROF 157 5126 Uen Dokansv Godkand Doc respons Approved Kontr Checked atum Date Hev illhor Referens File Reference 1999 08 16 B Title 1 Predefined Information Texts Command no 4402 Valid number range 1 7 Valid filename range D031D031 001 D037D037 001 Number Filename 6 DO36D03600i Twill probably be back on the date e g I m ill will probably be back on the First of January e g I m a meeting and will be back at Eight clock e g I m absent at the moment will
60. unted Test of the cordless With the aid of the INTEGRATED CORDLESS SYSTEM MANAGER verify that the correct programming has been performed and using the systems menu check the status of the boards and Base Stations The following test verifies the proper function of the INTEGRATED CORDLESS system Start of test a Activity Use a DT360 or DT310 and dial an extension with display near by Check None b Activity Check that the correct calling extension number is displayed and pick up the ringing phone Check lf voice connection has been established C Activity Put both telephone sets on hook Check None End of test Radio Coverage Checks The radio coverage verification consists of two tests Base Station test Area coverage test Start of Base Station test The purpose of this test is to check if all Base Stations are operational 1 Put a portable in the Service Display mode refer to the FAULT TRACING 1545 ASB15002Uen 2 Take ground plan map of the building where the Base Stations are indicated with their corresponding Base Station number the portable locks to it the Service Display should display the correct Base Station number After having checked that all Base Stations are operational proceed with the area coverage test Start of Area Coverage test The purpose of this test is to verify that there is satisfactory field strength to enable good speech quality everywhere within the covered a
61. w must be programmed THIS SETTINGS FOR ASB 150 02 WILL MATCH THE DEFAULT SETTINGS IN THE ACD PROGRAM COMMAND SETTING FUNCTION 3708 aa Card No bb port No starting from 0 6006 Setting of V 24 port to match the communication ACD lt gt ASB 150 02 i ee 700000000 F ERICSSON 4 START OF OPERATION 8 17 Uppgjord Prepared Faktaansvarig Subject responsible Dokumentnr Documentnr 2 1537 ASB 150 02 Uen Dokansv Godkand Doc respons Approved Kontr Checked atum Date Hev illhor Referens File Reference 99 07 15 H 7 PROGRAMMING OF ASB 150 02 FOR COMMUNICATION WITH BUSINESSLINK FOR NOVELL The BusinessLink for Windows NT Server PC is by default using COM1 for the communication with ASB 150 02 Use a cable with product number TSR 902 0448 1 for the connection PC lt gt ASB 150 02 CTI Application Application Client Server part as CSTA dll Data from CPU D V 24 port BusinessLink for ASB 150 02 or AUX board Windows NT Server CTI Application Telephony Server Client CSTA dll NOTE For BusinessLink for Windows NT a FECU must be plugged into specific port on CPU D Settings in ASB 150 02 The commands in the table below must be programmed THIS SETTINGS FOR ASB 150 02 WILL MATCH THE DEFAULT SETTINGS IN THE ACD PROGRAM COMMAND SETTING FUNCTION 0000 Select CTI por
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