Neo 380D Streaming DSD DAC
Contents
1. o 380D is equipped with full function bi directional RS 232 port control and status for custom integration or automation as well as future software updates Next to the RS 232 port are two 2 SimLink connectors labeled in and out on 1 8 mini jacks Please refer to the next section entitled SimLink for more details Then there is a 1 8 mini jack input for use with aftermarket infrared remote control receivers Finally there s a 12V trigger output on a 1 8 mini jack 380D Neo Series On the far right side is the main power switch 0 off 1 on the IEC receptacle labeled AC Input for the included AC power cord and the AC Fuse socket cover Connect the supplied AC power cable to the IEC receptacle Ensure that the AC wall outlet you use has a functioning ground For the best sonic performance it is preferable that you plug your 380D directly into a dedicated AC outlet and avoid using an extension cord If you have the time and willingness consider installing a superior quality AC wall outlet such as a hospital grade Hubbell Please speak with your MOON Authorized Retailer about the benefits of high guality cables for your system and superior guality AC wall outlet SimLink The main feature of SimLink on the Neo 380D involves the Standby function By pressing down and holding the Standby button for 2 seconds on the 380D all other MOON components connected2. qualities The information contained in this manual is subject to change without notice The most current version of this manual is available on our official website at http www simaudio com Your Neo 380D Digital to Analog Converter incorporates many significant design features to achieve its world class level of performance This is an abbreviated list of the more important features ESS Technology SABRE Ultra DAC Digital Filter working in 32 bit Hyperstream to achieve unprecedented jitter immunity and low level linearity via a patented Time Domain Jitter Eliminator Digital Audio Signal Processing using M AJiC32 MOON Asynchronous Jitter Control in 32 bit mode Eight 8 digital inputs AES EBU x 2 S PDIF x 3 TosLink x 2 and USB x 1 allowing for a connection to virtually any digital source along with one 1 digital output S PDIF Supports DSD64 DSD128 and DSD256 USB input only PCM 16 bit 44 4kHz to 24 bit 192kHz all inputs and up to PCM 32 bit 384kHz DXD USB input only MiND MOON intelligent Network Device module 9 input via WiFi or Ethernet input for multi room streaming MiND module includes TIDAL Music Service DSD Streaming via USB input and over ethernet with MiND module Optional variable analog outputs balanced 8 single ended using M eVOL volume circuit which was originally developed for the MOON Evolution series Accessible using the remote control this volume operates in
3. the 380D is in Standby mode The Display button allows you to turn the digital display on and off The Mute button mutes all analog output signals Pressing the Mute button a second time will reinstate all analog output signals When the output signal is muted the aforementioned contents in the digital display window will repeatedly flash on and off The Digital Monitor button provides for a dedicated loop to be used with either a digital audio component that can record amp playback DAT CD Recorder etc or a digital signal processor such as a room correction device Pressing this button allows you to 1 monitor the recording as it occurs on the recording device or 2 engage the effects of the signal processor The monitor component s digital output must be connected to the 380D s Digital Monitor In and its digital input must be connected to the 380D s Digital Monitor Out The corresponding LED to the right of the display window will illuminate when the Digital Monitor function is engaged The two 2 buttons labeled lt Input allow you to sequentially scroll either forward gt or backward a through all the digital inputs The inputs are ordered as follows going forward gt D1 D2 D3 D4 D5 D6 D7 and D8 When you change inputs the display window will show the new digital input and briefly four 4 dashes Th
4. via the SimLink will go into Standby mode along with the 380D The same logic applies when switching from Standby to active mode However if your Neo 380D is equipped with both the MiND Music Streamer and the variable analog outputs then the SimLink offers many more features Volume Mute Standby Digital Input Selection all via the MiND app running on your Apple device If you are using an external MiND Music Streamer with your 380D you should make a SimLink connection between the MiND s SimLink out and the 380D s SimLink in When you press the P play button on the MiND App the 380D will automatically switch to the D1 input You can change the default for the MiND as follows Select the input that you want as the new default for MiND then press and hold the INPUT gt right button until the front panel display briefly shows Str If you are using a MOON CD Transport or CD Player with your 380D you should make a SimLink connection between the CD s SimLink out and the 380D s SimLink in The default input is the D3 which means that when you press the P play button on the CD the 380D will automatically switch to the D3 input You can change the default for the CD as follows Select the input that you want as the new default for CD 10 then press and hold the INPUT lt left button until the front panel display briefly
5. your preamplifier or integrated amplifier We strongly recommend that you use the balanced XLR connectors on your 380D to maximize its level of performance Don t hesitate to use high quality interconnect cables Poor quality interconnect cables can degrade the overall sonic performance of your system There is one Digital SPDIF Output on an RCA connector immediately followed by the SPDIF digital Monitor Loop with one input and one output both on RCA connectors Next is a group of eight 8 Digital Inputs labelled D1 thru D8 Inputs D1 and D2 are AES EBU on 3 pin XLR connectors and they benefit most from cables with an impedance of 110Q Inputs D3 D4 and D5 are S PDIF the first two on RCA connectors and the third on a BNC connector benefitting most from cables with an impedance of 75Q Inputs D6 and D7 are Optical and use a Toslink connector Finally input D8 is USB type B connector Don t hesitate to use high quality digital interconnect cables The space directly above the row of digital inputs is reserved for the optional MiND Music Streamer If your Neo 380D is equipped with the MiND option you will see a socket for a WiFi antenna and a RJ45 ethernet connector socket Please consult the MiND Setup Guide and MiND User Guide for further details The upper right side of the rear panel has various connectors for external communications The N
6. 1dB increments M eVOL is based on a resistive array configuration with no sonic degradation of the audio signal at all volume settings Full digital monitor loop on S PDIF to accommodate external devices such as a room correction component Separate digital and analog power supplies each using a toroidal transformer and 11 stages of voltage regulation Dual Jitter Control System producing a digital signal that is virtually jitter free measuring below 1 picosecond as well as ensuring compatibility with virtually any digital device USB input with galvanic isolation which eliminates all ground current i e no electrical connection between the USB device computer music server etc and the 380D preserving the accuracy of the audio signal RS 232 port for i full unsolicited bidirectional feedback and ii firmware updates 12 Volt trigger output for remote operation IR input for external control with aftermarket infrared remote control receivers and SimLink controller ports that allow for 2 way communications between other MOON components Rigid chassis construction to minimize the effects of external vibrations Designed to be powered up at all times for optimal performance Owner s M anual Unpacking The N o 380D should be removed from its box with care The following accessories should be included inside the box with your Digital to Analog Converter v v v v v v Once the N o 380D is unpacked i
7. 380D VCO Series Streaming DSD DAC DSD DXD Direct Stream Digital Digital eXtreme Definition Owner s Manual 380D N o Series N Owner s M anual Important Safety Instructions oO gt g TO Read these instructions Keep these instructions Heed all warnings Follow all instructions Do not use this apparatus near water Clean only with a dry cloth Do not block ventilation openings Install in accordance with the manufacturers instructions Do not install near any heat sources such as radiators heat registers stoves or another apparatus that produces heat Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or the third prong is provided for safety If the provided plug does not fit into the outlet consult an electrician for replacement of the obsolete outlet Protect the power cord from being walked on or pinched particularly at plugs convenience WARNING receptacles and the point where they exit from the apparatus Unplug mains cord during transportation Only use attachments and accessories specified by the manufacturer Use only with the cart stand tripod bracket or Q table specified by the manufacturer or sold with the apparatus When a cart is used use caution when moving the cart apparatus combination to avoid i
8. ated on the front panel You will hear a very faint click sound confirming that everything is in order The blue LED on the front panel will illuminate indicating that the 380D is now powered up and ready for use On and Off Sequence To avoid having any annoying noises ie thumps and pops emanate from your speakers when powering your 380D on or off you should always power up your 380D before powering up your preamplifier integrated amplifier or power amplifier As well always power down your 380D after powering down your preamplifier integrated amplifier or power amplifier Owner s M anual Balanced Operation When using an unbalanced interconnect the audio signal runs through both the center wire and the shield ground wire Any noise picked up by this interconnect ie nearby magnetic fields such as an AC power cord will be reproduced by both the preamplifier and amplifier then heard through the loudspeakers Conversely a balanced interconnect has three separate conductors one for the ground and two for the actual signal These two signals are identical except that one is 180 degrees out of phase with the other For example when one conductor is carrying a signal of 4 Volts the other will be carrying a signal of 4 Volts When these two inverted signals on a balanced line are output from the Neo 380D any noise picked up by the interconnect will be eliminated since a differential circuit amplifies only the
9. connect a USB flash drive or external hard drive to the D8 input Rear Panel Connections RIGHT As ER AN CAUTION AN RISK OF FLECTRIC SHOCK 7N p DO NOT OPEN z WIFI ANT AUDIO O N DIGITAL MONITOR E LOOP SPDIF If your N o 380D is equipped with the optional MiND music streaming module the assigned input is D9 the sampling rate will appear in the display as it does for inputs D1 thru D8 and the red NETWORK LED will illuminate ETHERNET OUT sf a Contains INP TS Transmitter USB TOSLINK SPDIF 2 Module FCC ID ei Lip OUT A e D3 UCSEDMP3 Made in Canada by Simaudio Ltd Fabrigu au Canada par Simaudio Lt e Figure 2 Neo 380D Rear panel The rear panel will look similar to Figure 2 above On the left side are two rows of analog outputs The bottom row has two pairs labeled Right and Left each with a single ended RCA and balanced XLR connector These are Fixed Level outputs intended to be connected to a line level input on either your preamplifier or integrated amplifier The top row also has two pairs labeled Right and Left each with a single ended RCA and balanced XLR connector These are the OPTIONAL Variable Level outputs whereby the volume level can only be adjusted using the included remote control These are meant to be connected directly to your power amplifiers input They can be also connected to a line level input on either
10. cord shall remain readily accessible NEVER use flammable or combustible chemicals for cleaning audio components NEVER operate the N o 380D with any covers removed There are no user serviceable parts inside An open unit especially if it is still connected to an AC source presents a potentially lethal shock hazard Refer all questions to authorized service personnel only 11 12 13 14 15 16 NEVER wet the inside of the N o 380D with any liquid If a liquid substance does enter your N o 380D immediately disconnect it from the AC mains and take it to your MOON dealer for a complete check up NEVER spill or pour liquids directly onto the N o 380D NEVER block air flow through ventilation slots or heatsinks NEVER bypass any fuse NEVER replace any fuse with a value or type other than those specified NEVER attempt to repair the N o 380D If a problem occurs contact your MOON dealer NEVER expose the N o 380D to extremely high or low temperatures NEVER operate the N o 380D in an explosive atmosphere ALWAYS keep electrical equipment out of reach of children ALWAYS unplug sensitive equipment during lightning storms WARNING Do not expose batteries or battery pack to excessive heat such as sunshine or fire or the like electronic Owner s M anual Table of Contents Introduction Unpacking Installation amp Placement Front Panel Controls Rear Panel Connections SimLink Op
11. difference between these two signals Noise on a balanced interconnect will be equal on both conductors and therefore cancel out 11 380D Neo Series A IE 8 0 M DO N Remote Control Operation POWER D A Figure 3 CRM 2 Remote Control 12 The Neo 380D Digital to Analog Converter uses the CRM 2 full function remote control figure 6 lt operates on the Philips RC 5 communication protocol and is can be used with other Simaudio MOON components The CRM 2 remote uses two AA batteries included To install them simply slide the back plate off in the direction of the arrow insert the batteries in the correct direction and then replace the back plate To engage the CRM 2 remote for use with the Neo 380D you must first press the button labeled D A The POWER button located on the upper left will switch the Digital to Analog Converter to either Standby or On mode The DISPLAY button turns the front panel display on and off The 2 buttons labelled INPUT gt allow you to sequentially scroll either backwards or forwards through all eight 8 available inputs For example to switch from D4 to D1 you may press either lt INPUT three 3 times or INPUT P five 5 times Pressing and holding down either of these buttons results in only a single change to the selected input The MUTE button turns off the output volume Pressing the Mute button a second time will reinstate the outp
12. erating the N o 380D Balanced Operation Remote Control Operation Specifications COIN IN O 10 11 12 14 www simaudio com Simaudio Ltd 1345 Newton Road Boucherville Qu bec J4B 5H2 CANADA Date Code 20151021 380D N o Series Introduction Thank you for selecting the MOON N o 380D Digital to Analog Converter DAC as a part of your music cinema system This component has been designed to offer state of the art high end performance in an elegant package while retaining all the sonic hallmarks on which Simaudio has made its reputation We have spared no effort to ensure that it is amongst the finest DAC s available in its class We have been building high performance audio eguipment for over 30 years and the know how gained through our cumulative experience is an important reason why MOON DACs are so musically satisfying The performance of your N o 380D will continue to improve during the first 400 hours of listening This is the result of a break in period required for the numerous high quality electronic parts used throughout this DAC Before setting up your new 380D we encourage you to please read this manual thoroughly to properly acquaint yourself with its features We hope you enjoy listening to the N o 380D DAC as much as the pride we have taken in creating this fine audio product We understand the power and emotion of music and build our products with the goal of faithfully capturing these elusive
13. ese dashes indicate that the N o 380D is in the process of locking onto a digital signal this may take several seconds Once the 380D successfully locks onto the digital signal the four dashes will be replaced by the sampling rate frequency of this digital signal When the selected digital input signal cannot be locked onto remains in the display window The 380D is capable of processing a PCM digital signal at one of the following eight 8 different Sampling rates 44 1 48 0 88 2 96 0 176 4 192 0 352 8 and 384 0 all in kHz or a DSD digital signal at one of the following three 3 data rates DSD64 2 82MHz DSD128 5 64MHz and DSD256 11 28MHz For DSD input signals the corresponding information will appear in the display window as DSd DSd 2 and DSd 4 for these data rates respectively Notes i DSD format signals can ONLY be played through the USB D8 input ii PCM format signals with sample rates of 352 8kHz and 384kHz can ONLY be played through the USB D8 input iii The digital outputs are not enabled when the D8 USB or D9 Network input is selected Owner s M anual A corresponding red LED located to the right of the display window will turn onbased on selected input type TOSLINK for D6 and D7 S PDIF D3 D4 and D5 AES EBU D1 and D2 or USB D8 Note you cannot
14. launch the MiND App on your Apple smart device and select this system s ZONE the 180 MiND 380D and 340i will alll turn on As well the 380D will automatically switch to the MiND input To shut down the system press Off for this ZONE in the MiND app Figure 6 Remote Operation with SimLink and 12V Trigger In figure 6 we have a N o 380D DAC connected to a 350P Preamplifier via their respective SimLink ports using a 1 8 mini jack cable and the 350P is connected to a 330A Amplifier via their respective 12V triggers also using a 1 8 mini jack cable When you turn on the 380D via remote control or its Standby button both the 350P and 330A will turn on automatically The same rule applies when you put the 380D into Standby mode 13 380D N o Series Specifications Configuration Digital Filter Digital to Analog Converters Freguency Response full range THD 1kHz OdBFS A weighted Intermodulation Distortion Dynamic Range Signal to noise Ratio Channel Separation Intrinsic Jitter Analog Outputs Balanced Analog Outputs Single Ended Analog Output OdBFS XLR RCA Optional Analog Outputs Balanced Optional Analog Outputs Single Ended Analog Output OdBFS XLR RCA Analog Output Impedance XLR RCA DSD Data Rates DSD Sample Rates PCM Bit depth range PCM Sampling Frequency Rates Digital Inputs 8 Digital Outputs 1 Digital Monitor Loop Remote Control Power Cons
15. njury from tip over Unplug this apparatus during lightning storms or when unused for long periods of time Refer all servicing to qualified service personnel Servicing is required when the apparatus has been damaged in any way such as when the power cord or plug has been damaged liquid has been spilled or objects have fallen into the apparatus or the apparatus has been exposed to rain or moisture does not operate normally or has been dropped No naked flame sources such as candles should be placed on the apparatus TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION TO REDUCE THE RISK OF ELECTRICAL SHOCK DO NOT REMOVE COVER NO USER SERVICEABLE PARTS INSIDE REFER SERVICING TO QUALIFIED PERSONNEL FCC information for MOON 380D Digital to Analog Converters equipped with the MiND Music Streamer module This unit contains Transmitter Module FCC ID ZUCSEDMP3 This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation 380D Neo Series Important Safety Instructions cont d The lightning flash with the arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsula
16. nspect it thoroughly and report any damage to your dealer immediately We suggest that you keep all of the original packaging storing it in a safe dry place in case you re required to AC power cable This owner s manual CRM 2 remote control with two AA batteries SimLink cable with 1 8 mini plug terminations on each end Wi Fi antenna for MiND Music Streamer equipped version of the N o 380D Warranty and product registration information USA and Canada only transport this product The customized packaging is specially designed to protect the 380D from any potential damage during transit Please write the serial number of your new N o 380D in the space provided below for future reference Installation amp Placement The N o 380D requires only minimal ventilation to maintain an optimum and consistent operating temperature However you should avoid placing it near a heat source as this could compromise the Digital to Analog Converter s performance and reliability As well it should be placed on a solid level surface The 380D uses toroidal transformers even though they are well shielded you should not place the Digital to Analog Converter too close to source components sensitive to EMI such as a turntables In the event that your N o 380D is equipped with the MiND Music Streamer option and you intend to use its wireless streaming feature between your wireless router and your 380D
17. shows CD The connection rules for the SimLink are very straightforward You must always connect the supplied cable between one component s SimLink Out jack and another components SimLink In jack If you inadvertently connect the cable between either two SimLink In or two SimLink Out jacks the SimLink communication feature will not function Also there is no master component in a SimLink chain no one particular component operates as the main communications controller If you are using your Neo 380D with an older MOON product such as a P 7 P 8 or i 7 you will need to update the software of the older product to allow for complete SimLink functionality Contact your retailer for further details Operating the 380D We recommend leaving your N o 380D powered up at all times to maintain optimal performance When you plan on being away for a few days it may not be a bad idea to power off your DAC Please keep in mind that once fully broken in your 380D requires several hours of operation before reaching optimal performance after powering it up again Turning on your N o 380D for the first time Prior to turning the DAC on for the first time make sure that every cable is properly connected to avoid any problems Flick the main rocker switch located on the rear panel labeled POWER to the 1 on position Next briefly press the push button labeled Standby loc
18. ted dangerous voltage within the product s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance servicing instructions in the literature accompanying the appliance CE European Community Marking by the CE symbol shown left indicates compliance of this device with the EMC Electromagnetic Compatibility and LVD Low Voltage Directive standards of the Please read all instructions and precautions carefully and completely before operating your N o 380D D A Converter ALWAYS disconnect your entire system from the AC mains before connecting or disconnecting any cables or when cleaning any component To completely disconnect this apparatus from the AC mains disconnect the power supply cord plug from the AC receptacle The N o 380D must be terminated with a three conductor AC mains power cord which includes an earth ground connection To prevent shock hazard all three connections must ALWAYS be used Connect the N o 380D only to an AC source of the proper voltage Both the shipping box and rear panel serial number label will indicate the correct voltage Use of any other voltage will likely damage the unit and void the warranty AC extension cords are NOT recommended for use with this product The mains plug of the power supply
19. umption idle AC Power Requirements Shipping Weight Dimensions W x H x D inches cm Balanced Differential ESS ES9016 Sabre 32 bit Hyperstream 2Hz 100kHz 0 3dB 0 001 0 001 120dB 120dB full output 116dB 1 picosecond RMS 32 bit 1 pair XLR Fixed Level 1 pair RCA Fixed Level 2 0 Volts Fixed Level 1 pair XLR Variable Level 1 pair RCA Variable Level 4 0 Volts Variable Level 10002 2 8224MHz Double 5 6448MHz amp Quadruple 11 2896 DSD 64 DSD 128 amp DSD256 via USB only 16 32 bits 32 bit via USB only 44 1 384kHz 352 8 amp 384kHz via USB only 2 x AES EBU 3 x S PDIF 2 x TosLink 1 x USB S PDIF S PDIF 1 input 1 output Full Function CRM 2 10 watts 120V 60Hz or 240V 50Hz 16 Ibs 7 5 Kgs 16 9 x 3 4 x 13 1 42 9 x 8 6 x 33 3 Owner s M anual Specifications cont d Balanced Pin Assignment Pin 1 Ground Pin 2 Positive Pin 3 Negative Optional MiND Music Streamer Signal Input Wired 100Base T RJ45 Ethernet interface Signal Input Wireless IEEE 802 11 b g n Wi Fi interface NOTE If you require the RS 232 codes for your Neo 380D please visit the Contact Us page and complete the Information request form on our website at www simaudio com AN Fuse Replacements 120V version uses a 0 2A slow blow 5 x 20mm 230V version uses a 0 1A slow blow 5 x 20mm 15 16 380D N o Series N
20. ut volume level back to its current setting For N o 380D s equipped with the optional volume control The 2 buttons labelled w VOL A allow you to control the volume level Pressing W VOL results in a decrease in the volume level Pressing VOL A results in an increase in the volume level You may either press and hold these buttons down or press them briefly to make volume adjustments NOTE The buttons labelled BAL gt don t affect the operation of the 380D Owner s M anual Remote operation with multiple MOON components SLS e OO GO e Ker et Figure 4 Remote Operation with 12V Trigger In figure 4 we have a Neo 380D equipped with both the MiND and variable output options connected to a 330A Amplifier via their respective 12V triggers using a 1 8 mini jack cable The 12V trigger output on the 380D is connected to the 12V trigger input on the 330A When you launch the MiND on your Apple smart device full list on the MiND page of our website and select this system s ZONE the 330A will automatically turn on To shut down the system press Off for this ZONE in the MiND app Figure 5 Remote Operation with SimLink In figure 5 we have a 180 MiND Music Streamer connected to a Neo 380D DAC via their respective SimLink ports using a 1 8 mini jack cable and the 380D connected to a 340i Integrated Amplifier also via their respective SimLink ports When you
21. you must install the included Wi Fi antenna on the back panel by screwing it into the socket labelled WIFI ANT For N o 380D s equipped with the optional MiND Music Streamer please visit our website to download PDF versions of both the MiND Setup Guide and MiND App User Guide If you intend to use the N o 380D s USB input connection PCM or DSD with a Windows based computer you will need to install our USB HD DSD driver which can be downloaded from the support section of our website Note Apple based computers don t require this driver 380D N o Series Front Panel Controls 380D DIGITAL TO ANALOG CONVERTER NETWORK TOSLINK SPDIF AES use MONITOR Figure 1 N o 380D Front panel The front panel will look similar to Figure 1 above The large digital display window indicates the selected digital input D1 thru D8 its corresponding sampling frequency in kHz 44 1 thru 192 0 of the source material currently being played The Standby button disengages all outputs from the rest of the Neo 380D s circuitry and turns off the digital display However when in Standby mode all digital and analog audio circuitry remains powered up to help maintain optimal performance When switching back from Standby to the on mode the selected input will be memorized from the previous listening session The blue indicator LED turns off when
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