Home

Verizon Wireless pdf User Guide

1. 37 Reconnect Your Module 38 Install Your Module 38 Initiate Module Setup 39 Verify Module Setup 40 Application amp Service Features 41 Using the Android App 41 Forgot Username or Password 41 Navigating Around 45 Refreshing Your Vehicle Data
2. 62 Managing Geo Fences 64 Create a Geo Fence Using the Map 64 Create a Geo Fence by Searching for an Address or Business Name 70 Edit an Existing Geo Fence 78 Delete an Existing Geo Fence 83 Enable or Disable a Geo Fence 86 Live Tracking 90 Alerts 94 Clearing Alerts 96 Health
3. 210 Configure the Hotspot Timeouts 212 View Connected Devices 214 Wi Fi Administrator Portal Access 215 5 View Hotspot Data Usage 217 View Block and Unblock Connected Devices 218 Modify Administrator Password 219 Modify Hotspot Timeout 220 Backup and Restore Hotspot Settings 221 Settings 221 Modify Basic Hotspot Settings
4. 263 Managing Geo Fences 265 Create a Geo Fence Using the Map 265 Create a Geo Fence by Searching for an Address or Business Name 271 Edit an Existing Geo Fence 279 6 Delete an Existing Geo Fence 284 Enable or Disable a Geo Fence 287 Live Tracking 289 Alerts 291 Health 295 Performing a Diagnostic Code Scan on Your Vehicle
5. 22 Initiate Module Setup 23 Verify Module Setup 24 Verify Wi fi Hotspot 26 First Time Setup Using Delphi Connect Website 27 Launch Your Internet Browser 27 Sign In to Your Delphi Account 27 Find Your Vehicle s OBD Connector Port 30 Need help finding your vehicle s OBD Connector port 31 Install Your Module 34 Verify Module Setup
6. 98 Performing a Diagnostic Code Scan on Your Vehicle 99 Clearing Diagnostic Codes 100 Recent Trips 103 Key Fob Pairing 106 Key Fob Pairing Without VIN 110 Pair Smartphone Bluetooth to Module 113 Remove the Bluetooth Connection to Your Module 119 Settings 125 Account Settings 126 User Settings
7. 127 Account Email Address 127 Add Account Email Address 127 Edit or Delete Account Email Address 128 4 Change Username 130 Change Password 132 Vehicle Nicknames and Descriptions 134 Modify Vehicle Nickname 135 Modify Vehicle Description 138 Select Notification Language 141 Select Unit of Measure
8. 546 Wi Fi Hotspot 548 Configure the Wi Fi Hotspot 548 View Wi Fi Connected Devices 553 Log Out Mobile Device 554 Wi Fi Administrator Portal Access 555 View Hotspot Data Usage 557 10 View Block and Unblock Connected Devices 558 Modify Administrator Password 559 Modify Hotspot Timeout 560 Backup and Restore Hotspot Settings
9. 329 Add Account Email Address 330 Edit or Delete Account Email Address 331 Change Username 333 Change Password 335 Vehicle Nicknames and Descriptions 337 Modify Vehicle Nickname 338 Modify Vehicle Description 341 Select Notification Language 344 Select Unit of Measure 346 Module Management
10. 296 Clearing Diagnostic Codes 297 Recent Trips 299 Key Fob Pairing 302 Key Fob Pairing Without VIN 309 Pair Smartphone Bluetooth to Module 313 Remove the Bluetooth Connection to Your Module 322 Settings 328 Account Settings 329 User Settings 329 Account Email Address
11. 143 Module Management 145 View Modules Associated with Your Account 145 Add a Module to Your Account 146 Remove a Module from Your Account 150 Vehicle Settings 153 Review Your Vehicle Information 153 Edit Your Vehicle Information 155 Configuring Reports 159 Configuring the One Time Report 159 Configuring the One Time Report 164
12. 222 Modify Advanced Hotspot Settings 223 View Hotspot Support Information 226 About Section 237 Locating Your OBD Connector 237 Reviewing the Terms of Use and Privacy Policy 239 Logout 241 Using the iPhone App 242 Forgot Username or Password 242 Navigating Around 246 Refreshing Your Vehicle Data
13. 348 View Modules Associated with Your Account 348 Add a Module to Your Account 349 Remove a Module from Your Account 353 Vehicle Settings 356 Review Your Vehicle Information 356 7 Edit Your Vehicle Information 358 Configuring Reports 362 Configuring the One Time Report 362 Configuring the Recurring Report 367 Configuring Alerts 3
14. 597 11 Welcome You are about to experience a powerful device that will deliver a new level of convenience and peace of mind with your vehicle When combined with Delphi Connect smartphone app or website you can Check the health and status of your vehicle decode a check engine light Find where you parked your vehicle Track your vehicle s location in real time and create virtual Geo Fence boundaries anywhere on a map Receive alerts for speeding Geo Fence boundary crossings and vehicle related issues Make your key fob functions available on your smartphone or online for convenient use anywhere See connectedcar delphi com fitment for vehicle compatibility Track your driving history and see past trips on a map Create a Wi Fi hotspot This manual covers all models offered as part of the Delphi Connect system Depending on your model you have purchased some features may not be available 12 Is My Vehicle Compatible The Delphi Connect module works with most 1996 and newer vehicles cars light trucks SUVs and minivans sold in the United States including domestic Asian and European imports Before you start installation please visit connectedcar delphi com fitment to make sure your vehicle is compatible with the Delphi Connect system The fitment guide will also tell you if a Relocation Kit is recommended for your vehicle These can be purchased at
15. 424 Modify Basic Hotspot Settings 425 Modify Advanced Hotspot Settings 426 View Hotspot Support Information 429 Enable Personal PIN Code 434 Disable Personal PIN Code 437 8 About Section 440 Locating Your OBD Connector 440 Reviewing the Terms of Use and Privacy Policy 442 Logout 444 Using the Delphi Connect Website
16. 499 Key Fob Pairing 500 Key Fob Setup without VIN 504 Username Menu 507 User Settings Notification Language and Units of Measure 508 Settings 510 Module Management 510 View Modules Associated with Your Account 511 Add a Module to Your Account 512 Remove a Module from Your Account 515 Configuring Reports 517 Co
17. 248 Selecting Your Vehicle 249 Dashboard 250 Location 253 Hide Show Vehicles on the Location Map 256 Map View 258 View Geo Fences 259 Find My Car 260 Find All My Cars 261 Navigate To Vehicle 262 Programmable Odometer
18. 47 Selecting Your Vehicle 48 Dashboard 49 Table Of Contents 3 Location 52 Hide Show Vehicles on the Location Map 55 Map View 57 View Geo Fences 58 Find My Car 59 Find All My Cars 60 Navigate to Vehicle 61 Programmable Odometer
19. 561 Settings 561 Modify Basic Hotspot Settings 562 Modify Advanced Hotspot Settings 563 View Hotspot Support Information 566 Frequently Asked Questions 571 Status LED and Troubleshooting 587 Understanding the Status LED Indicators 587 Troubleshooting 589 Customer Information 596 Product Safety and Warranty
20. 1 Tap Settings from the side menu then tap Vehicle Settings 406 2 Tap the vehicle you wish to configure 407 3 Tap Alerts amp Notifications 408 4 Tap the word Speed to configure the notifications 409 5 If you do not see the notification email addresses or mobile numbers displayed on the screen tap the small down arrow to right of the word Notifications to expand the notification section 410 6 To delete a notification email address or mobile number tap the x next to the email address or mobile number you want to delete 7 Tap Save to save your changes or tap the Back button or the side menu button to exit without saving your changes 411 Wi Fi Hotspot Model ACT233L of the Delphi Connected Car System offers you a mobile hotspot in your vehicle The hotspot is enabled whenever the engine is running and can be programmed to be enabled for a period of time after the engine is turned off You can have a maximum of five devices connected to the hotspot at one time Configure the Network Name SSID and Broadcasting From the Settings menu tap Account Settings Module Management then tap the module you wish to configure Tap on Wi Fi hotspot Note If the module has a cellular connection and the Wi Fi hotspot is on and connected to at least one device the ability to send FOB commands over Bluetooth will be disabled All FOB commands will be sent over the cellular network Note After modifying the Wi Fi
21. 2 Click the word Speed to configure the notifications 3 Click Add new notification 540 4 Select Email for the notification type 5 Enter a valid email address in the format myemail email com and click Save Click Cancel to exit without saving To enter additional email addresses click Add new notification again You can enter as many email addresses as you wish 541 Delete a Notification Email Address You can delete an email notification associated with any alert The process is similar for all alerts here is how to delete email addresses for the speed alert For Geo Fence notifications you will need to click the name of the Geo Fence you wish to configure 1 On the Settings menu select MANAGE ALERTS 2 Click the word Speed to configure the notifications 542 3 To delete a notification email address click the x next to the email address 4 You will be asked to confirm you want to delete the email Click Delete to delete it click Cancel to exit without deleting 543 Add a Notification Text Number You can add a text notification to any alert The process is similar for all alerts here is how to add one to the speed alert For Geo Fence notifications you will need to click the name of the Geo Fence you wish to configure 1 On the Settings menu select MANAGE ALERTS 2 Click the word Speed to configure the notifications 544 3 Click Add new notification 4 Select Text for the notification type
22. 445 Accessing the Website 445 Forgot Username or Password 445 Navigating Around 449 Selecting Your Vehicle 450 Vehicle Settings 453 Edit Your Vehicle Information 453 Vehicle Nicknames and Descriptions 456 Modify Vehicle Nickname 457 Username Menu 460 Refreshing Your Vehicle Data
23. 461 Dashboard 462 Location 465 Hide Show Vehicles on the Location Map 469 Find My Car 471 Find All My Cars 472 Map View 473 Programmable Odometer 474 Managing Geo Fences 476 Create a Geo Fence Using the Map 476 Create a Geo Fence by Searching for an Address or Business Name 480
24. 545 Enter a valid 10 digit mobile number in the format 1112223333 using only numbers and no other characters To enter additional mobile numbers click Add Text You can enter as many mobile numbers as you wish 546 Delete a Notification Text Number You can delete a text notification mobile number associated with any alert The process is similar for all alerts here is how to delete mobile numbers for the speed alert For Geo Fence notifications you will need to click the name of the Geo Fence you wish to configure 1 On the Settings menu select MANAGE ALERTS 2 Click the word Speed to configure the notifications 547 3 To delete a notification mobile number click the x next to the mobile number 548 Wi Fi Hotspot Model ACT233L of the Delphi Connect system offers you a mobile hotspot in your vehicle The hotspot is enabled whenever the engine is running and can be programmed to be enabled for a period of time after the engine is turned off You can have a maximum of five devices connected to the hotspot at one time Configure the Wi Fi Hotspot On the Settings menu select MANAGE MODULES Click the Wi Fi icon next to the module you wish to configure Note If the module has a cellular connection and the Wi Fi hotspot is on and connected to at least one device the ability to send FOB commands over Bluetooth will be disabled All FOB commands will be sent over the cellular network Note After modifying the Wi Fi hotspot
25. Can t get to Dashboard page for first time login remains on OBD Locator page Delphi Connect system is not reaching the Delphi cloud server after cellular network activation Check that Delphi Connect system LED turns green when engine is started If it does call 611 from your Verizon cell phone or 800 922 0204 If not follow Troubleshooting according to Status LED table 592 No green LED with engine running LED flashes blue every 10 seconds Engine start wasn t detected Turn off ignition wait 10 seconds and restart engine Wait up to 10 seconds to see if green LED appears Try unplugging replugging Delphi Connect system disconnect Module and repeat vehicle setup procedure No email alerts received Invalid or no e mail address entered for desired alert Check e mail address is correct for desired alert Alerts not turned on Check that the type of alert expected has been turned On in app No text message SMS alerts received Invalid or no mobile number entered for desired alert Check that mobile number is entered correctly in alert settings Alerts not turned On Check that the type of alert expected has been turned On in settings Receiving text message SMS has not been allowed on mobile phone Check phone for a message requesting permission to send alert messages to phone or remove and re enter mobile number in the desired alert this will generate a text mess
26. In the Android app tap the Location feature then tap the live tracking icon which looks like a small radar On the iPhone tap the Location feature On the Location menu tap the Live Tracking slider Note to avoid excessive data usage live tracking will automatically exit after 10 minutes but you can restart live tracking as many times as you wish 45 Why is live tracking limited to 10 minutes This is a precaution to prevent excessive wireless data use and charges in the event you forget 579 to cancel the Live Tracking mode You can continue to Live Track an unlimited number of times after a timeout 46 I was tracking a vehicle and it stopped giving me a location and then started up again Why If the module or you cell phone lose their cellular connection during live tracking updates will stop Once the cellular connection is re established the live tracking will resume automatically 47 After live tracking for 10 minutes how long do I have to wait to restart live tracking You can start live tracking again at any time There is no requirement to wait to start it again 48 Why does the car on live tracking jump when it moves During live tracking the information on your vehicle is updated about every 5 seconds When this update occurs the display will automatically center the map on the current location of your vehicle Note when using the website if you move the map away from the vehicle while live track is running the ma
27. 455 Enter the VIN or use the drop down menus to select your vehicle s make model and model year Click Save to save your changes or Cancel to exit without saving your changes 456 Vehicle Nicknames and Descriptions You can assign a nickname and a description to each vehicle If defined the nickname will be displayed instead of the vehicle year and vehicle make or instead of Vehicle 1 if the VIN is unknown If defined the description will be displayed instead of the VIN or VIN Unknown for vehicles that didn t report a VIN For example in the dashboard images below one shows the default vehicle year and model and the VIN and the other shows the use of a nickname and description 457 Modify Vehicle Nickname Select the vehicle you want to modify from the dropdown at the top of the screen Click on the vehicle name at the top of the screen 458 If your vehicle has reported the VIN you will see the following pop up window and it will already contain vehicle information Click Edit If your vehicle has not reported the VIN you will not see this pop up 459 Edit the nickname and description If your vehicle has not reported the VIN you can also enter your vehicle information at this time or leave it blank Click Save to save your changes Note If you delete the nickname the vehicle year and model will again be displayed If you delete the description the vehicle VIN will again be displayed 460 Username Menu To ac
28. 510 Settings The Settings menu allows you to manage your modules and Alerts and Notifications Settings Module Management Module Management allows you to View the modules associated with your account Add modules to your account Remove modules from your account 511 View Modules Associated with Your Account On the Settings menu select MANAGE MODULES You will see all the modules currently associated with your account 512 Add a Module to Your Account 1 On the Settings menu select MANAGE MODULES 513 2 Click Add Module 3 Enter the ESN or IEMI and the device Registration Key exactly as they are printed on the module label including the dash in the Registration Key Click Add 514 4 If the module is still associated with another account you will also need to enter the Username and Password of that account then click Submit Click Cancel to exit without adding the Module Note Once you have added the module to your account log out from your account on all smartphone apps and the website Unplug the module if it currently on a vehicle Plug the module into the desired vehicle Finally follow the steps in section Reconnect Your Module You may now log into your account to view your new module in your account 515 Note Any vehicle data in the previous account will not be transferred to the new account Once added to the new account all vehicle data reported by the module will be available
29. Configuring Alerts 168 Configuring the Geo Fence Alerts 168 Configuring the Speed Alert 175 Configuring the Motion Alert 181 Configuring the Engine RPM Alert 187 Configuring Notifications 193 Add a Notification 194 Modify or Delete a Notification 202 Wi Fi Hotspot 208 Configure the Network Name SSID and Broadcasting 208 Configure the Network Password
30. Wi Fi password must be between 8 and 63 characters Tap Save Settings to save your changes or back to exit without saving your changes 212 Configure the Hotspot Timeouts The hotspot can be configured to remain on after the engine has been turned off When the engine is turned off the hotspot will remain on for a programmable amount of time called Shut Off Time This time ranges from 0 to 30 minutes If at the end of Shut Off Time and anytime thereafter there are no devices connected to the hotspot the hotspot will turn off and remain off until the engine is started If Shut Off Time is set to 0 then when the engine is turned off if no devices are connected to the hotspot it will shut off immediately If there is at least once device connected the hotspot will remain on In order to limit the amount of time the hotspot is enabled after the engine is turned off an additional time called Force Shut Off Time begins when the engine is turned off This time ranges from 0 to 120 minutes Once the Force Shut Off Time runs out the hotspot will turn off regardless if any devices are connected If Force Shut Off time is set to 0 then the hotspot will turn off as soon as the engine is turned off even if devices are currently connected From the Settings menu tap Account Settings Module Management then tap the module you wish to configure Tap on Wi Fi hotspot 213 Tap the box indicating the Shut Off Time and Force Shut Off Time Using the dr
31. You are now ready to access your vehicle information using the Delphi Connect app or web site 41 Application amp Service Features Using the Android App Forgot Username or Password Should you forget your account login credentials you can request your username or a password reset from the login screen To request your Username tap Forgot Username or Password 42 Tap Forgot Username Enter the account email address you provided in your User Settings and tap Submit You will receive an email with your Username sent to the account email address you provided as part of your User Settings If you did not provide an email in your User Settings or do not receive the email with your Username please call Verizon Wireless Customer Service at 800 922 0204 43 To request a Password reset tap Forgot Username or Password Tap Forgot Password 44 You will receive an email providing you a temporary password sent to the account email address you provided as part of your User Settings Use this temporary password to login to your account You will be required to change your password once you login If you did not provide an email in your User Settings or do not receive the email with your temporary password please call Verizon Wireless Customer Service at 800 922 0204 Enter your Username and tap Submit 45 Navigating Around To navigate to a specific category tap the item you want to view such as Alerts Recent Trips
32. not unplug blinking once per second for one minute Blinking white Activation or firmware update in progress CAUTION Do not unplug Activation or firmware update in progress CAUTION Do not unplug 590 No LED illumination Delphi Connect system is in deep sleep Start engine wait up to 10 seconds for LED to illuminate any color No power at OBD port Check that Delphi Connect system is fully plugged into OBD port Check that fuse for OBD port is not blown see vehicle owner manual for proper fuse Check that no pins are bent or missing from Vehicle Diagnostics connector or OBD port Defective Delphi Connect system Replace Delphi Connect system LED remains white Delphi Connect system can t provision on Verizon network Ensure vehicle is in a Verizon coverage area Ensure your Verizon account is active call 611 from your Verizon cell phone or 800 922 0204 591 LED remains solid blue Device can t complete vehicle setup Check all OBD port connectors on Delphi Connect system and on vehicle for dirty corroded pins Vehicle may be incompatible Check fitment guide connectedcar delphi com fitment Device is removed from the OBD port and reinstalled Device needs to be paired again with your vehicle Please go to page 11 and perform steps 5 and 6 Low voltage or loss of battery power Device needs to be paired again with your vehicle Please go to page 11 and perform steps 5 and 6
33. then vehicle settings then tap the vehicle you wish to modify 342 Tap on Description to edit the vehicle description 343 Enter the desired description and press Save to save the description Note If you delete the description the vehicle VIN will again be displayed 344 Select Notification Language The notification language setting allows you to receive your alert notifications both email and txt messages in any of the languages we support On the side menu tap Settings then Account Settings then tap User Settings 345 Tap Notification Language and select the desired language from the drop down list Tap Save to save your selection 346 Select Unit of Measure The unit of measure setting allows you to view your data in either Imperial units such as miles and mph or metric units such as kilometers and kph On the side menu tap Settings then Account Settings then tap User Settings 347 Tap Units of Measure and select desired system of measurement from the drop down list Tap Save to save your selection 348 Module Management Module Management allows you to View the modules associated with your account Add modules to your account Remove modules from your account View Modules Associated with Your Account On the side menu tap Settings then Account Settings then Module Management You will see all the modules currently associated with your account 349 Add a Module to Your
34. 523 7 You will need to enter an email address in user settings to access this feature Please refer to the User Settings Notification Language and Units of Measure section of this manual for help with adding your account email address 524 8 Select Frequency to set how often you would like to receive your trip report You can select to receive reports every day a specific day of the week semimonthly or monthly 525 9 Slide the button to On to activate your recurring trip report or slide to Off to de active your recurring trip report 526 10 Hit the Save Changes button to save your Recurring Reports settings 527 Configuring Alerts The Alerts settings allow you to customize some of the alerts available to you All alerts will be stored in your vehicle s cloud data and can be viewed using your smartphone app See section Alerts You can also configure the notifications associated with each alert See section Configuring Notifications Note The following alerts cannot be customized You can only enable and disable the alert from occurring Battery Level Check Engine Light and Failed Login Configuring the Geo Fence Alerts 1 On the Settings menu select MANAGE ALERTS 528 2 Click GeoFences 3 To disable a specific Geo Fence click the checkbox next to the Geo Fence you wish to disable The checkmark will be cleared This will not delete the Geo Fence but alerts will no longer be generated by this Geo Fence To
35. Account 1 On the side menu tap Settings then Account Settings then Module Management 350 2 Tap Add Module 351 3 Enter the ESN or IEMI and the device Registration Key exactly as they are printed on the module label including the dash in the Registration Key Tap Add 352 4 If the module is still associated with another account you will also need to enter the Username and Password of that account then click Add Note Once you have added the module to your account log out from your account on all smartphone apps and the website Unplug the module if it currently on a vehicle Plug the module into the desired vehicle Finally follow the steps in section Reconnect Your Module You may now log into your account to view your new module in your account Note Any vehicle data in the previous account will not be transferred to the new account Once added to the new account all vehicle data reported by the module will be available in the new account Any previous key fob pairings will remain in the module after adding the module to the new account Any previous Bluetooth pairings will be available after adding the module 353 Remove a Module from Your Account 1 On the side menu tap Settings then Account Settings then Module Management 354 2 Tap the ESN or IEMI number of the module you want to remove 355 3 Review the on screen information matches the module you want to remove and tap Delete Module Note Remo
36. Force Shut Off Time expires the hotspot will turn off regardless if any devices are connected If Force Shut Off time is set to 0 then the hotspot will turn off as soon as the engine is turned off even if devices are currently connected 1 Log into the hotspot administrator portal 2 Click on Hostpot Settings Click the Hotspot tab Click the Preferences subtab 3 Select the desired timeout values 4 Click Save Changes 561 Backup and Restore Hotspot Settings Settings 1 Log into the hotspot administrator portal 2 Click on Hostpot Settings Click the Hotspot tab Click the Backup and Restore subtab 3 To backup your current hotspot settings click Download Enter the name and location of the backup file An xml file will be stored at the selected location containing your settings 4 To restore previously saved settings use your browser to select the backup file to restore Click Restore Now You will be asked to confirm you with to load the settings 5 To restore the hotspot settings to the factory default values click Restore Factory Defaults Note Restoring hotspot settings from a file or to the factory defaults will overwrite all existing hotspot settings 6 Click Save Changes 562 Modify Basic Hotspot Settings The Wi Fi hotspot settings allow you to configure the following settings Wi Fi network name SSID name used by devices wishing to connect to the hotspot Network password required pas
37. Health and Location as shown in the red boxes You can also tap the Side Menu icon located in the top left corner to navigate to the various features of the app Note The Wi Fi hotspot icon indicated by the blue box is only available on modules purchased with that feature Side Menu 46 From the Side Menu you can navigate to any of the Delphi Connect features Open the Settings feature to modify account information manage your modules configure Alerts and Notifications and set up Bluetooth pairing for compatible devices Tap Key Fob to access the key fob feature for compatible vehicles Tap Logout to log out from your vehicle You can also tap the Back button to return to the previous screen Side Menu Options 47 Refreshing Your Vehicle Data The Delphi Connect system will update your vehicle information as it becomes available This may cause the display to change while you are viewing it If you wish to request the most recent data from the module tap the Refresh button from anywhere within the app A refresh may take up to two minutes You can continue to use the app during this time The newest information will be displayed when it becomes available Note Trips are not complete until after the engine has been turned off for a short period of time Therefore the Recent Trip list will not show a trip that is currently underway Refresh Button 48 Selecting Your Vehicle If you have more than o
38. Other vehicles are indicated by a blue marker with a black dot in the center surrounded by a transparent circle If you have your GPS services turned on the location of your phone will be shown as a blue dot Note Vehicle location is subject to GPS accuracy Depending on local conditions it can take a few minutes to locate your vehicle using GPS services This may delay your ability to see your vehicle location when installing the module In addition when your vehicle is located in an enclosed structure such as a garage determining your vehicle s location may not be possible 53 Tap on a vehicle marker to select it and display additional information such as the location ad dress and the latitude and longitude The marker of the selected vehicle will darken slightly and a pop up will show additional vehicle information If you tap on a vehicle that is not the current vehicle you will be able to Hide it which will remove it from the location view The vehicle is still in your account and you can view it again by using the Hide Show location menu Or you can also Select it which will make it the current vehicle and the marker will turn green To close the vehicle information box tap anywhere on the map or use the dismiss button the small x in the corner of the box 54 If you have selected a vehicle to show and the location is unknown a message will be displayed at the top of the map indicating how many vehicle locations are unknown Ta
39. Terms of Use and Privacy Policy on the side menu tap Settings 240 2 Tap About and then tap the document you wish to review 241 Logout On the Side Menu of the app tap Logout to logout from your vehicle This will return you to the login screen Note The Delphi Connect smartphone app will remain logged in indefinitely unless the user logs out using the MENU and Logout selection 242 Using the iPhone App Forgot Username or Password Should you forget your account login credentials you can request your username or a password reset from the login screen To request your Username tap Forgot Username or Password 243 Tap Forgot Username Enter the account email address you provided in your User Settings and tap Submit 244 You will receive an email with your Username sent to the account email address you provided as part of your User Settings If you did not provide an account email address in your User Settings or do not receive the email with your Username please call Verizon Wireless Customer Service at 800 922 0204 To request a Password reset tap Forgot Username or Password 245 Tap Forgot Password Enter your Username and tap Submit You will receive an email providing you a temporary password sent to the account email address you provided as part of your User Settings Use this temporary password to login to your account You will be required to change your password once you login If you did not
40. Username Menu To access your username menu click on your username in the upper right hand corner From this drop down you can access your user settings and the OBD locator feature You can also logoff from your Delphi Connect account by clicking Log Out 508 User Settings Notification Language and Units of Measure To access your user settings click on your username in the upper right hand corner From the drown click menu click User Settings From this screen you can modify your Username and your account email address The account email is used to communicate information regarding your Delphi Connect account for example it is used for both the forgot username and forgot password features You can delete the account email by clearing the box and clicking Save Changes 509 To change your password enter your current password in the box labeled Password and the new password in both the New Password and Confirm new password boxes Use the drop down boxes to change your Notification Language or your Units of Measure The notification language setting allows you to receive your alert notifications both email and txt messages in any of the languages we support The units of measure setting allows you to view your data in either Imperial units such as miles and mph or metric units such as kilometers and kph Click on Save Changes to save all your changes or Cancel to reset all the entries back to the original values
41. Vehicle Settings 169 2 Tap the vehicle you wish to configure 170 3 Tap Alerts amp Notifications 171 4 Tap Geofence 172 5 To disable a specific Geo Fence tap the ON OFF slider next to the Geo Fence name To re enable the Geo Fence tap the ON OFF slider again 173 6 Tap the Geo Fence name to configure the entry and exit alerts individually 174 7 To disable the entry alert uncheck the box next to the words Trigger When Entered To disable the exit alert uncheck the box next to the words Trigger When Exited Re check the appropriate box to re enable an alert 8 Tap Save to save your changes or tap the Back button or the side menu button to exit without saving your changes See Configuring Notifications for information on configuring notifications 175 Configuring the Speed Alert 1 Tap Settings from the side menu then tap Vehicle Settings 176 2 Tap the vehicle you wish to configure 177 3 Tap Alerts amp Notifications 178 4 To disable the speed alert tap the ON OFF slider to the right of the word Speed The slider will change from ON to OFF To re enable the speed alert tap the ON OFF slider again 179 5 Tap the word Speed to configure the speed threshold 180 6 Enter the speed in miles per hour that you want to trigger the speed alert That is when the vehicle is driven at this speed or higher for 5 seconds or more the speed alert will be recorded 7 Tap Save
42. Zoom to All Vehicles button to resize the map to show all vehicles selected for display 262 Navigate To Vehicle If the GPS is enabled on your smartphone you can have your default navigation app provide directions from your location to your vehicle Tap Directions To Vehicle on the location menu This command will launch the default navigation app on your phone and plot a route from your location to your vehicle s location 263 Programmable Odometer A programmable odometer is provided for your vehicle You can set it to your vehicle s odometer to track total mileage or you can set the odometer to 0 prior to a trip to use it as a trip odometer To set the odometer value tap the odometer on the dashboard 264 Enter the desired value in miles Tap Save to save the value or tap back to exit without saving 265 Managing Geo Fences A geo fence allows you to define a location that is of interest to you and create a boundary around it When your vehicle crosses the boundary to enter or exit that location an alert will oc cur and can be viewed on the Delphi Connect app or the website You can also be notified via an email or text message if desired See Configuring Notifications on page 75 for more informa tion You can define up to six geo fences for each vehicle These can be edited or deleted as often as you like A geo fence can be made as small as 0 01 miles about 50 feet or as large as you would like Due to GPS location tole
43. all vehicles selected for display Vehicles that are close together are grouped and the number in the cirle indicates how many vehicles are in the group Click on a group in the mini map to zoom the main map to that group of vehicles Note Vehicle location is subject to GPS accuracy Depending on local conditions it can take a few minutes to locate your vehicle using GPS services This may delay your ability to see your vehicle location when installing the module In addition when your vehicle is located in an enclosed structure such as a garage determining your vehicle s location may not be possible 467 Click on a vehicle marker to select it and display additional information such as the address The marker of the selected vehicle will darken slightly and a pop up will show additional vehicle information If you click on a vehicle that is not the current vehicle you will be able to Hide it which will remove it from the location view The vehicle is still in your account and you can view it again by using the Hide Show location menu Or you can Select it which will make it the current vehicle and the marker will turn green To close the vehicle information box click the small x in the corner of the box 468 If you have selected a vehicle to show on the map and the location is unknown a message will be displayed at the top of the map indicating how many vehicle locations are unknown Click View more to see a list of all vehicles which
44. any direction to avoid false alerts Create a Geo Fence Using the Map 1 While in Location view tap Add or Edit Geo Fence on the soft menu to begin managing Geo Fences 65 2 In the Geo Fences settings panel tap CREATE NEW FENCE 66 3 Select the desired geo fence shape circle or rectangle You can change the shape at anytime 4 Scroll and zoom the map to where you would like to place the Geo Fence The cross hairs indicate the center of the geo fence 67 5 To resize the geo fence tap Resize Shape on the soft menu and use the handles to change the shape of the geo fence boundaries Tap the checkmark when done or tap Discard to return to the previous boundaries 68 6 Tap the Save icon upper right hand corner to save your geo fence 7 Enter the name of the new geo fence and tap OK or tap Cancel to exit without saving 69 8 Create additional Geo Fences as desired 9 Tap the Back button or Side Menu button when you are finished to return to Location view 70 Create a Geo Fence by Searching for an Address or Business Name 1 While in Location view tap Add or Edit Geo Fence on the soft menu to begin managing Geo Fences 71 2 In the Geo Fences settings panel tap CREATE NEW FENCE 72 3 Tap Search on the soft menu 73 4 Enter the address or business name you want to find and tap the search icon magnifying glass 74 5 Scroll through the list of search results You can modify the searc
45. be recorded 5 Click Save to save your changes or click the Back button or the side menu button to exit without saving your changes See Configuring Notifications for information on configuring notifications 538 Configuring Notifications For each alert you can configure email and text notifications that will be sent when the alert occurs This includes the ability to send a notification email to any number of email addresses you choose for each alert and to send a text message to any number of mobile phones you choose for each alert Note When you add a new mobile number for notifications you will recieve a confirmation txt message with opt in instructions In order to receive notifications at that number follow the opt in instructions in the txt message If you do not opt in you will not recieve notifications on that mobile number Note To discontinue recieving alerts on a mobile phone you can remove the mobile number from the notifica tion settings You can also reply STOP any notification txt message This will not remove the mobile number from the notification settings you will need to perform this step separately Add a Notification Email Address You can add an email notification to any alert The process is similar for all alerts here is how to add one to the speed alert For Geo Fence notifications you will need to click the name of the Geo Fence you wish to configure 1 On the Settings menu select MANAGE ALERTS 539
46. be displayed instead of the VIN or VIN Unknown for vehicles that didn t report a VIN For example in the dashboard images below one shows the default vehicle year and model and the VIN and the other shows the use of a nickname and description 135 Modify Vehicle Nickname On the side menu tap Settings then vehicle settings then tap the vehicle you wish to modify 136 Tap on Nickname to edit the vehicle nickname 137 Enter the desired nickname and press Save to save the nickname Note If you delete the nickname the vehicle year and model will again be displayed 138 Modify Vehicle Description On the side menu tap Settings then vehicle settings then tap the vehicle you wish to modify 139 Tap on Description to edit the vehicle description 140 Enter the desired description and press Save to save the description Note If you delete the description the vehicle VIN will again be displayed 141 Select Notification Language The notification language setting allows you to receive your alert notifications both email and txt messages in any of the languages we support On the side menu tap Settings then Account Settings then tap User Settings 142 Tap Notification Language and select the desired language from the drop down list Tap Save to save your selection 143 Select Unit of Measure The unit of measure setting allows you to view your data in either Imperial units such as miles and mph or me
47. hand corner to save your geo fence 7 Edit the name of the new geo fence if needed and tap OK or tap Cancel to exit without saving 83 Delete an Existing Geo Fence 1 While in Location view tap Add or Edit Geo Fence on the soft menu to begin managing Geo Fences 84 2 Tap the pencil icon to the right of the name of the Geo Fence you want to delete 85 3 On the soft menu tap Delete then tap OK to delete or Cancel to exit without deleting 86 Enable or Disable a Geo Fence 1 While in Location view tap Add or Edit Geo Fence on the soft menu to begin managing Geo Fences 87 2 In the Geo Fence settings panel tap the checkbox to the left of the Geo Fence you wish to disable 88 3 The checkmark will be cleared and the Geo Fence will no longer be visible on the map This will not delete the Geo Fence but alerts will no longer be generated by this Geo Fence 89 4 To enable a Geo Fence tap the box to the left of the Geo Fence name The Geo Fence will be shown on the map again 90 Live Tracking Live tracking provides you the ability to track your vehicle in real time using the Delphi Con nected Car smartphone app or the Delphi website You can only live track one vehicle at a time Due to the amount of data usage required to perform live tracking tracking will automatically timeout after 10 minutes You can restart tracking by selecting this feature again During Live Tracking your vehicle s speed headin
48. have unknown locations 469 Hide Show Vehicles on the Location Map On the location screen you can select which of your vehicles you wish to display on the map using the Hide or Show Vehicles 470 Check the vehicles you wish to show in the location map You cannot uncheck the current vehicle Click Select Current Vehicle Only to display only the current vehicle on the map Click Apply to save your changes and return to the map or Cancel to exit without saving 471 Find My Car Click the Zoom to Vehicle button to center the map on the current vehicle s location 472 Find All My Cars Click the Zoom to All Vehicles button to resize the map to show all vehicles selected for display 473 Map View The map view can be customized using the the standard map controls such as scrolling and zooming to adjust the Map view 474 Programmable Odometer A programmable odometer is provided for your vehicle You can set it to your vehicle s odometer to track total mileage or you can set the odometer to 0 prior to a trip to use it as a trip odometer To set the odometer value click Set next to the odometer on the dashboard 475 Enter the desired value in miles Tap Submit to save the value or Cancel to exit without saving 476 Managing Geo Fences A geo fence allows you to define a location that is of interest to you and create a boundary around it When your vehicle crosses the boundary to enter or exit that location an alert
49. identified in the fitment guide at connectedcar delphi com fitment Relocation Kit if needed refer to the fitment guide for a recommendation An activated Delphi Connect module with a qualified Verizon Wireless service plan If you do not have a Verizon Wireless service plan please visit vzw com certifieddevice to activate this product before starting installation When asked for Device ID enter the ESN DEC found on the label of the module Sold Separately 15 First Time Setup Using Smartphone App Download Delphi Connect Smartphone App 1 Launch your smartphone s app store either Google Play Store for Android or Apple s App Store for iPhone 2 Search for the Delphi Connect app and download it to your smartphone Sign In to Your Delphi Account 1 Launch the Delphi Connect app 2 In the Username enter the Registration Key exactly as it is printed on the module label including the dash If you purchased model ACT233L with the WiFi hotspot in the Password field enter the IMEI exactly as it is printed on the label For all other models in the Password field enter the ESN DEC exactly as it is printed on the label Model ACT233L 16 3 If you purchased model ACT233L with the WiFi hotspot the WiFi hotspot SSID and Password are located on the product label The SSID is the network name that your device will broadcast for the hotspot It will look like Verizon ACT233L 12AB where 12AB will be four characters
50. in the installation pamphlet to re initialize your module If the LED is not solid blue disconnect the unit from your vehicle wait 10 seconds reconnect it and wait for the solid blue LED about 25 seconds begin with step Initiate Module Setup in the installation pamphlet to re initialize your module 66 My battery was disconnected recently and I can t connect to my vehicle what should I do If the LED is solid blue begin with step Initiate Module Setup in the installation pamphlet to re initialize your module If the LED is not solid blue disconnect the unit from your vehicle wait 10 seconds reconnect it and wait for the solid blue LED about 30 seconds begin with step Initiate Module Setup in the installation pamphlet to re initialize your module 67 The LED shows solid blue what should I do Begin with step Initiate Module Setup in the installation pamphlet to re initialize your module If the LED returns to solid blue your vehicle may be incompatible Check the Fitment Guide at delphiconnect com fitment 68 Why isn t my car listed as a compatible car Will it ever be Either support for your vehicle has not been confirmed or there is a known incompatibility 583 69 How do I properly remove my module If possible support the vehicle OBDII connector housing and gently wiggle the module as you pull uniformly outward away from the vehicle OBDII connector Note that the module is designed for a snug fit and may require a stro
51. login credentials you can request your username or a password reset from the login screen To request your Username click Forgot Username Note The website will automatically log you out after 20 minutes of inactivity if you do not log out using the Logout feature 446 Enter the account email address you provided in your User Settings and click Send Email 447 You will receive an email with your Username sent to the account email address you provided as part of your User Settings If you did not provide an account email address in your User Settings or do not receive the email with your Username please call Verizon Wireless Customer Service at 800 922 0204 To request your Password click Forgot Password 448 Enter your Username and click SEND EMAIL You will receive an email providing you a temporary password sent to the account email address you provided as part of your User Settings Use this temporary password to login to your account You will be required to change your password once you login If you did not provide an account email address in your User Settings or do not receive the email with your temporary password please call Verizon Wireless Customer Service at 800 922 0204 449 Navigating Around To navigate to a specific category click on the links at the top of the screen for Dashboard Location Alerts Health Recent Trips Key Fob and Settings You may also click the highlighted icons or the word More in
52. not proceed until you have successfully completed Step 6 Verify Module Setup and verified proper functioning of the module Start your vehicle s engine Press your phone s Home button Follow the procedure for turning on your smartphone s Wi Fi feature Tap Scan for Devices if your phone doesn t begin scanning automatically When the SSID Network Name you wrote down earlier appears select it When asked for the Wi Fi password enter the password you wrote down earlier The device Verizon ACT233L should now show as connected Using your smartphone verify that you can access remote services such as the internet Congratulations you have completed verification of your Wi Fi hotspot Note You can change the Wi Fi hotspot settings such as the network name SSID and password using the Wi Fi Hotspot Settings available in the smartphone app and on the mycar delphi com website Note If the module has a cellular connection and the Wi Fi hotspot is on and connected to at least one device the ability to send key FOB commands over Bluetooth will be disabled All key FOB commands will be sent over the cellular network 27 First Time Setup Using Delphi Connect Website Launch Your Internet Browser Use your website browser and go to mycar delphi com Sign In to Your Delphi Account 1 In the Username enter the Registration Key exactly as it is printed on the module label including the dash In the Password f
53. of the screen below your vehicle name If the module was unable to read your vehicle s VIN your vehicle will be identified by the word Vehicle followed by a number If your VIN is not available see section Key Fob Setup without VIN You can also edit your vehicle information and provide either the VIN or the Make Model and Model Year of your vehicle prior to fob setup See section Edit Your Vehicle Information 107 To enable your keyfob feature 1 Navigate to the Key Fob feature which is accessible from the Side Menu Tap OK to begin the fob setup process or Cancel to exit 108 2 Using the Prev and Next buttons look for the key fob picture that matches yours Once you have found your key fob tap Continue If you do not find a picture of your key fob tap I don t see my key fob In this case your key fob is not currently supported 3 Once you have tapped Continue you will see the following message while your key fob is being initialized The configuration step can take up to 5 minutes Do not close the app during this process 109 4 When complete the following screen will be displayed and you will need to be in the vehicle to perform the final key fob setup steps If you wish to complete the process later you can tap Perform this step later 5 Once in the vehicle tap Continue Carefully follow the on screen instructions You may be required to push buttons in your vehicle such as the door lock unlock switch or
54. on Port Filtering to modify the port filtering settings Enable or disable port filtering using the provided ON OFF switch If ON create edit or delete the port filtering rules 7 Click Save Changes 429 View Hotspot Support Information The hotspot provides status and diagnostic information as well as links to support services 1 Log into the hotspot administrator portal 2 To view current internet status click on About Delphi Connect Click the Internet Status tab 430 3 To view the model and versions of the hotspot click on About Delphi Connect Click the Info tab 431 4 To view diagnostic information about the hotspot click About Delphi Connect Click on the Diagnostics tab 432 5 To manage hotspot log files click About Delphi Connect Click on the Logs tab To enable recording hotspot logs check Enable Logs Select how long to store each hotspot log before it is automatically deleted 433 6 To view available support links click About Delphi Connect Click on the Help amp Support tab 434 Personal PIN Code For added security you can create a personal PIN code Once created the PIN must be entered each time you access the app except when logging in to the app That is you will be required to enter the PIN whenever you return to the app from using a different feature of your phone If someone enters an incorrect PIN 5 times in a row the app will be logged out and you will need to log in the next ti
55. settings the hotspot will turn off for a few moments and then turn back on 549 Enter a new Network Name to change the network name SSID This is the name that users will see when scanning for wireless networks on their devices If you set SSID Broadcast Enabled to Yes then the network name of the hotspot will be displayed on any device that performs a Wi Fi scan for available networks If you set it to No then the network name will not be displayed and users will have to enter the network name to connect to it Click Update to save our changes or click the X to the right to exit without saving 550 Enter the new password twice The Wi Fi password must be between 8 and 63 characters Click Update to save your changes or click the X to the right to exit without saving 551 The hotspot can be configured to remain on after the engine has been turned off When the engine is turned off the hotspot will remain on for a programmable amount of time called Shut Off Time This time ranges from 0 to 30 minutes If at the end of Shut Off Time and anytime thereafter there are no devices connected to the hotspot the hotspot will turn off and remain off until the engine is started If Shut Off Time is set to 0 then when the engine is turned off if no devices are connected to the hotspot it will shut off immediately If there is at least once device connected the hotspot will remain on In order to limit the amount of time the hotspot is enabled
56. shown After first time Enter the username and password you created during first time login If you forgot your Username or Password select the appropriate button on the login page to request help No Network connection to smartphone or internet connection to computer Verify your connection to smartphone or computer is active Can t find OBD port on vehicle Vehicle older than 1996 The Delphi Connect system is not compatible with older vehicles Incorrect OBD photo in app Call Verizon support 800 922 0204 Solid or blinking yellow On Roaming network Idle dormant 3 blinks every 30 seconds Ready no data activity solid yellow Data activity blinks with data transfer On Roaming network Ready no data activity solid yellow Data activity blinks with data transfer Solid red No wireless service No wireless service Blinking red Transmitting key fob command to vehicle 2 blinks User initiated vehicle setup in process 1 blink per second CAUTION Not recommended with engine running Transmitting key fob command to vehicle 2 blinks User initiated vehicle setup in process 1 blink per second CAUTION Do not start engine Blinking blue Bluetooth Pairing in Progress CAUTION Do not unplug blinking once per second for one minute Engine Off Light sleep blinking once every 10 seconds Bluetooth pairing in progress CAUTION Do
57. the app in the Health section You can leave this list if you want to maintain a history of your vehicle s health Note Simply clearing the diagnostic codes in your vehicle will not repair any problems it may have Driving a vehicle that has diagnostic problems without first repairing them may cause damage to your vehicle You should always correct any problems before clearing the diagnostic codes in your vehicle To begin clearing codes tap Clear 298 Tap Clear Display to clear the codes from your display tap Clear Vehicle to clear the codes from your vehicle or tap Cancel to exit 299 Recent Trips The Recent Trips feature records all the trips the vehicle has taken since you installed the mod ule Within the smartphone app you can view ten vehicle trips per page The most recent trip is listed first You can scroll down to load and view subsequent pages of 10 trips at a time Select any trip to view the trip details Tap any trip to view its details 300 The trip details include total distance start date and time start location end date and time end location and the amount of time the engine was idle time during the trip Tap View Trip Map to view the trip on a map 301 Use the map control tools to scroll and zoom the map or turn on Satellite view Note During trips the location of the vehicle is logged every minute These points are called breadcrumbs and are shown as dots on the map The blue line connects t
58. the engine has been turned off for a short period of time Therefore the Recent Trip list will not show a trip that is currently underway Refresh Button 249 Selecting Your Vehicle If you have more than one module associated with your account you can select which vehicle s information to view Tap the vehicle icon at the top of the screen to display all available vehicles Tap the vehicle you wish to view or select current vehicle if you do not wish to change vehicles The last vehicle that recorded data is indicated with the module icon see yellow box 250 Dashboard The Dashboard provides a summary of your vehicle status It includes the following information Basic vehicle information including the engine run status current programmable odometer battery voltage and the fuel level if your vehicle supports this feature If you have a Wi Fi equipped model the Wi Fi icon will be colored blue with the hotspot is on and grey when it is off Note Fuel level readings will work on compatible vehicles 251 Last recorded Location of vehicle The most recent alerts The most recent health information reported by your vehicle Note You will only see Health information if your vehicle has reported trouble codes using the diagnostic code scanning feaure See Performing a Diagnostic Scan on Your Vehicle 252 The most recent trips 253 Location Use the Location feature to locate your vehicles at any
59. the hotspot the hotspot will turn off and remain off until the engine is started If Shut Off Time is set to 0 then when the engine is turned off if no devices are connected to the hotspot it will shut off immediately If there is at least once device connected the hotspot will remain on In order to limit the amount of time the hotspot is enabled after the engine is turned off an additional time called Force Shut Off Time begins when the engine is turned off This time ranges from 0 to 120 minutes Once the Force Shut Off Time expires the hotspot will turn off regardless if any devices are connected If Force Shut Off time is set to 0 then the hotspot will turn off as soon as the engine is turned off even if devices are currently connected 1 Log into the hotspot administrator portal 2 Click on Hostpot Settings Click the Hotspot tab Click the Preferences subtab 3 Select the desired timeout values 4 Click Save Changes 221 Backup and Restore Hotspot Settings Settings 1 Log into the hotspot administrator portal 2 Click on Hostpot Settings Click the Hotspot tab Click the Backup and Restore subtab 3 To backup your current hotspot settings click Download Enter the name and location of the backup file An xml file will be stored at the selected location containing your settings 4 To restore previously saved settings use your browser to select the backup file to restore Click Restore Now You will be asked to
60. the section you want to visit as shown in the red boxes Click on your username to change various settings for your account see yellow box The LOG OUT button allows you to log out from your vehicle see green box Note Using the Back button in your browser is not recommended Note The Wi Fi hotspot icon indicated by the blue box is only available on modules purchased with that feature 450 Selecting Your Vehicle If you have more than one module associated with your account you can select which vehicle s information to view Click on the down arrow next to your vehicle 451 Click on the vehicle you wish to view or click on the up arrow to keep viewing the current vehicle Note The last vehicle that recorded data is indicated with the module icon see yellow box 452 If there are more than 6 vehicles to choose from you can page through the list of all vehicles using the right arrow 453 Vehicle Settings The Vehicle Settings allow you to edit your vehicle information such as providing your vehicle VIN when the VIN is not available Edit Your Vehicle Information If your vehicle did not report a VIN you can enter the VIN or information about your vehicle yourself When you enter your VIN the Connected Car service will attempt to look up your vehicle for you To edit your vehicle information click the vehicle name at the top of the screen 454 Click the circle next to the information you want to provide
61. the vehicle The hotspot is designed to provide good signal strength inside your vehicle You may be able to connect to the hotspot while outside the vehicle but the signal will be significantly reduced 587 Status LED and Troubleshooting Understanding the Status LED Indicators Status LED Status Engine On Status Engine Off No illumination for more than one minute No vehicle power to device or device failure Vehicle Diagnostics will enter Deep Sleep after typically 5 10 days of no vehicle activity Start engine or move vehicle to wake up device No vehicle power to device or Device failure see Troubleshooting Solid white Vehicle Diagnostics currently activating on Verizon network Vehicle Diagnostics currently activating on Verizon network Solid blue Vehicle Diagnostics waiting for first time vehicle setup after plug in CAUTION Engine must be OFF and ignition ON before pressing Function button Vehicle Diagnostics waiting for first time vehicle setup after plug in CAUTION Engine must be OFF and ignition ON before pressing Function button Solid or blinking green On Verizon network Idle dormant 3 blinks every 30 seconds Ready no data activity solid green Data activity blinks with data activity On Verizon network Ready no data activity solid green Data activity blinks with data activity 588 Solid or blinking yellow On Roaming netwo
62. time The location screen indicates the last recorded vehicle locations The current vehicle the one identified at the top of the screen is indicated by a green vehicle marker with a black dot in the center Other vehicles are indicated by a blue marker with a black dot in the center surrounded by a transparent circle If you have your GPS services turned on the location of your phone will be shown as a blue dot Note Vehicle location is subject to GPS accuracy Depending on local conditions it can take a few minutes to locate your vehicle using GPS services This may delay your ability to see your vehicle location when installing the module In addition when your vehicle is located in an enclosed structure such as a garage determining your vehicle s location may not be possible 254 Tap on a vehicle marker to select it and display additional information such as the address and the latitude and longitude The marker of the selected vehicle will darken slightly and a pop up will show additional vehicle information If you tap on a vehicle that is not the current vehicle you will be able to Hide it which will remove it from the location view The vehicle is still in your account and you can view it again by using the Hide Show location menu Or you can Select it which will make it the current vehicle and the marker will turn green To close the vehicle information box tap anywhere on the map or use the dismiss button the small x in the cor
63. to save your changes or tap the Back button or the side menu button to exit without saving your changes See Configuring Notifications for information on configuring notifications 181 Configuring the Motion Alert 1 Tap Settings from the side menu then tap Vehicle Settings 182 2 Tap the vehicle you wish to configure 183 3 Tap Alerts amp Notifications 184 4 To disable the motion alert tap the ON OFF slider to the right of the word Speed The slider will change from ON to OFF To re enable the motion alert tap the ON OFF slider again 185 5 Tap the word Motion to configure the motion threshold 186 6 Enter the threshold in G forces that you want to trigger the motion alert That is once the ignition of off for 10 minutes and the vehicle experiences a motion of this force or more the motion alert will be recorded A setting of 2 G s can typically be set off by slamming a vehicle door or rocking the vehicle 7 Tap Save to save your changes or tap the Back button or the side menu button to exit without saving your changes Note You may need to adjust the motion threshold more than once to achieve the desired level of sensitivity for you vehicle A smaller value is more sensitive a larger value is less sensitive See Configuring Notifications for information on configuring notifications 187 Configuring the Engine RPM Alert 1 Tap Settings from the side menu then tap Vehicle Settings 188 2
64. to your vehicle to clear the diagnostic codes Navigate to the Health page On an Android open the soft menu and tap Clear trouble codes and then tap Vehicle On an iPhone tap Clear on the Health page then tap Clear Vehicle Note Simply clearing the diagnostic codes in your vehicle will not repair any problems it may have Driving a vehicle that has diagnostic problems without first repairing them may cause damage to your vehicle You should always correct any problems before clearing the diagnostic codes in your vehicle 584 75 Will using this product void my new car warranty Delphi stands behind the Delphi Connect product and maintains that it does not void your new car warranty 76 How much of data does the module use Average monthly data usage is typically less than 10MB Mega Bytes per month per module This may vary depending on how you use your vehicle and how often you enable the live tracking feature 77 I have more than one module on my account why don t I see all of my vehicles Make sure each unit is properly installed and functioning First under the Settings page tap Account Settings then Module Management then confirm that all the modules are listed Second start each vehicle and confirm that the LED on the module is blinking green while the engine is running If all modules are on the account and functioning it may be that one or more vehicles is not reporting the VIN In this case it is possible that such a vehic
65. username may be composed only of letters if desired Tap Save when done or tap the Back button or the Side Menu to exit without saving Usernames are not case sensitive 335 Change Password On the side menu tap Settings then Account Settings then User Settings then tap Password 336 You must enter the same password twice in order to change it Passwords must be at least six characters long and include at least one number Passwords are case sensitive Tap Save to save your new password or tap Back to cancel changing your password 337 Vehicle Nicknames and Descriptions You can assign a nickname and a description to each vehicle If defined the nickname will be displayed instead of the vehicle year and vehicle make or instead of Vehicle 1 if the VIN is unknown If defined the description will be displayed instead of the VIN or VIN Unknown for vehicles that didn t report a VIN For example in the dashboard images below one shows the default vehicle year and model and the VIN and the other shows the use of a nickname and description 338 Modify Vehicle Nickname On the side menu tap Settings then vehicle settings then tap the vehicle you wish to modify 339 Tap on Nickname to edit the vehicle nickname 340 Enter the desired nickname and press Save to save the nickname Note If you delete the nickname the vehicle year and model will again be displayed 341 Modify Vehicle Description On the side menu tap Settings
66. verizonwireless com accessories NOTE Screen images and icons shown are for reference only Changes may occur in the future Sold Separately 13 Delphi Connect Module Get to Know Your Device Guide Product Safety and Warranty Guide If anything is missing please contact Verizon Wireless Customer Service at 800 922 0204 or by dialing 611 from your Verizon mobile phone Note The figures are only for your reference The actual shape and color of the product may differ slightly Equipment Overview Package Contents The package you purchased should contain the following items Please contact Verizon Wireless if any of the items are missing or damaged 1 OBD connector plugs into vehicle s OBD II port 2 Function button 3 Status LED 4 Service connector manufacturer use only 5 Labels showing product information 1 2 3 5 bottom 4 Product Safety amp Warranty Information PSW233VW Delphi Connect System A Get to Know Your Device Delphi Connect System 14 System Requirements The Delphi Connect smartphone app works on Android 2 2 and later Apple iOS 5 0 and later The Delphi website at mycar delphi com works with Internet Explorer 7 and later Google Chrome Apple Safari Firefox Note Bluetooth features of this product are only available by using the Delphi Connect smartphone app Installation Requirements A supported vehicle
67. 11 mode wireless protocol to use Security mode WPA2 Personal PSK is currently the only security mode supported Maximum number of connected devices 1 through 5 Enable and disable broadcasting of the SSID allows devices to scan for and see the hotspot network name Channel to use select auto to allow the module to choose the best channel 1 Log into the hotspot administrator portal 2 Click on Hostpot Settings Click the Wi Fi tab 426 3 Edit the hotspot settings 4 Click Save Changes Modify Advanced Hotspot Settings The advanced hotspot settings allow you to configure the following settings Firewall this includes VPN Passthrough and Wi Fi Privacy separation LAN settings for IPv4 and IPv6 settings Port filtering 1 Log into the hotspot administrator portal 2 Click on Hostpot Settings Click the Advanced tab 427 3 A warning message will be displayed Click Go Back to exit Advanced Settings or click Continue 4 Click on Firewall to modify the firewall settings Enable or disable VPN Passthrough using the provided ON OFF switch When ON connected devices are allowed to create a VPN tunnel using the hotspot Enable or disable Wi Fi privacy separation using the provided ON OFF switch When ON connected devices cannot connect directly to each other using the hotspot 428 5 Click on LAN to modify the LAN settings Enter the desired IPv4 and IPv6 settings Click Save Changes 6 Click
68. 2 Make sure your vehicle is parked outside in a safe location and the engine is turned off 3 Now plug the module into the OBD II port or into the extension cable if it is required Make sure that the module is fully seated 5 You will see a picture of the location of your OBD II connector 35 Helpful Installation Tips If the module seems to be difficult to insert DO NOT FORCE IT Remove the module and examine both connectors for any bent pins There is only one orientation that the module will plug in Place two fingers behind the plug in your vehicle to prevent it from moving while plugging in the module If the module protrudes into the knee or foot area or prevents an access panel door from closing a Relocation Kit may be used to relocate the module See connectedcar delphi com fitment for recommendations on using a relocation kit with your vehicle Wait for the Status LED to turn solid blue To minimize drain on the vehicle battery the Install Your Module and Initiate Module Setup steps should be performed without interruption The process will take less than 5 minutes Note The first time the module connects to the Verizon network it will perform a one time network setup which will take a few minutes The Status LED will turn solid white then turn off followed by a blinking white sequence When network setup is successfully completed the Status LED will turn solid blue See Underst
69. 72 Configuring the Geo Fence Alerts 372 Configuring the Geo Fence Alerts 372 Configuring the Geo Fence Alerts 372 Configuring the Speed Alert 379 Configuring the Motion Alert 385 Configuring the Engine RPM Alert 391 Configuring Notifications 397 Add a Notification 398 Delete a Notification 405 Wi Fi Hotspot 411 Configure the Ne
70. AL PURCHASE IN NO CASE SHALL THE COMPANY BE LIABLE FOR AN SPECIAL CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF THIS OR ANY OTHER WARRANTY EXPRESS OR IMPLIED WHATSOEVER 602 THE COMPANY SHALL NOT BE LIABLE FOR THE DELAY IN RENDERING SERVICE UNDER THIS WARRANTY OR LOSS OF USE DURING THE TIME THE PRODUCT IS BEING REPAIRED OR REPLACED No person or representative is authorized to assume for the Company any liability other than expressed herein in connection with the sale of this product Some states or provinces do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damage so the above limitation or exclusions may not apply to you This Warranty gives you specific legal rights and you may also have other rights which vary from state to state or province to province IN USA Personal Communications Devices LLC 1516 Motor Parkway Hauppauge NY 11749 www pcdphones com IN CANADA PCD Communications Canada Ltd 5535 Eglington Avenue West Suite 210 Toronto ON M9C 5K5 www pcdphones com 603 OM231VW v 00
71. Don t have Verizon coverage Visit Verizon s interactive coverage map verizonwireless com maps 2 Make sure your vehicle is parked outside in a safe location and the engine is turned off 3 Now plug the module into the OBD port or into the extension cable if it is required Make sure that the module is fully seated Helpful Installation Tips If the module seems to be difficult to insert DO NOT FORCE IT remove the device and examine both connectors for any bent pins 39 There is only one orientation that the module will plug in Place two fingers behind the plug in your vehicle to prevent it from moving while plugging in the module If the module protrudes into the knee or foot area or prevents an access panel door from closing a Relocation Kit may be used to relocate the module See connectedcar delphi com fitment for recommendations on using a relocation kit with your vehicle Wait for the Status LED to turn solid blue To minimize drain on the vehicle battery the Install Your Module and Initiate Module Setup steps should be performed without interruption The process will take less than 5 minutes Note The Status LED will remain dark for approximately 30 seconds When vehicle setup is successfully completed the Status LED will turn solid blue Note To avoid any unnecessary drain on the vehicle battery it is recommended to not leave the module in the solid blue state for more th
72. Edit an existing Geo Fence 485 Delete an Existing Geo Fence 486 Enable or Disable a Geo Fence 488 Live Tracking 491 Alerts 493 Clearing Alerts 494 9 Health 495 Performing a Diagnostic Code Scan on Your Vehicle 496 Clearing Diagnostic Codes 497 Recent Trips
73. I didn t move my vehicle Geo fence detection depends on a number of factors including the tolerance of the GPS system the size of the geo fence and how close the vehicle is to the edge of the geo fence To minimize false alerts you can increase the size of the geo fence a minimum radius of 0 1 mile is recommended and you can center the geo fence on where you normally park your vehicle 12 Is there a limit on how many email addresses or mobile phone number I can enter to receive notifications No you can enter as many email addresses and mobile phone numbers as you wish What is the approximate time to receive an alert notification through email or a text message The email or text messages are sent as soon as they are communicated from your module to the cloud server Cellular coverage at the vehicle location can affect how quickly an alert is communicated to the server In addition the time for the notification to reach your inbox or phone can vary due to network delays In general most notifications are received within minutes after the alert 13 Can I select my own username Yes as long as it is not already in use Your username must be a minimum of 1 character a maximum 75 characters It must not contain any of the following characters amp space character lt gt 14 What are the rules for a valid password Your password must be a minimum of 6 characters must contain at least 1 n
74. On the Location screen all vehicles that are selected to be displayed will be shown Use the Hide Show Vehicles feature available on the Location menu select vehicles for display 80 How do I change my Wi Fi settings In the apps under the Settings page tap Account Settings Module management then tap the name of the Wi Fi capable module you want modify Tap Wi Fi Hotspot to access the Wi Fi settings On the web select Manage Modules on the Settings drop down menu then click on the Wi Fi icon next to the module you wish to modify For access to all available settings including advanced features use the administrator portal available in the module Connect to the module over Wi Fi Open your browser and in the address bar enter http my dphconnect and press Enter 81 What is the difference between the shut off time and the force shut off time When the engine is turned off the Wi Fi hotspot will remain on waiting for a device to connect until the shut off time expires At the end of shut off time if no devices are connected the hotspot will turn off When the engine is turned off once force shutoff time has expired the hotspot will always turn off regardless if any devices are connected or not Therefore if force shutoff time is set to zero then the hotspot will always turn off when the engine is turned off 82 Can I disconnect or disallow a device from using the Wi Fi hotspot Yes using the administrator portal you can view the c
75. Tap the vehicle you wish to configure 189 3 Tap Alerts amp Notifications 190 4 To disable the engine RPM alert tap the ON OFF slider to the right of the words Engine RPM The slider will change from ON to OFF To re enable the engine RPM alert tap the ON OFF slider again 191 5 Tap the words Engine RPM to configure the RPM threshold 192 6 Enter the engine RPM threshold in revolutions per minute and the minimum time required in seconds that you want to trigger the engine RPM alert That is when the engine RPM exceeds the RPM threshold for the number of seconds you specify the engine RPM alert will be recorded 7 Tap Save to save your changes or tap the Back button or the side menu button to exit without saving your changes See Configuring Notifications for information on configuring notifications 193 Configuring Notifications For each alert you can configure email and text notifications that will be sent when the alert occurs This includes the ability to send a notification email to any number of email addresses you choose for each alert and to send a text message to any number of mobile phones you choose for each alert Note When you add a new mobile number for notifications you will recieve a confirmation txt message with opt in instructions In order to receive notifications at that number follow the opt in instructions in the txt message If you do not opt in you will not recieve notifications on th
76. User Guide Delphi Connect 4G LTE 2 Welcome 11 Is My Vehicle Compatible 12 Package Contents 13 Equipment Overview 13 System Requirements 14 Installation Requirements 14 First Time Setup Using Smartphone App 15 Find Your Vehicle s OBD Connector Port 20 Need help finding your vehicle s OBD Connector Port 20 Install Your Module
77. What happens if I get a new vehicle You can move the module to a new vehicle and after performing the normal vehicle setup per the instructions you will see the new vehicle listed in the app and portal You will need to check the Fitment Guide for compatibility If supported by your new vehicle you will also be able to pair your vehicle s key fob Note You will only be able to pair the module to the key fob of two vehicles at any one time See question How many key fobs can the module support 62 I unplugged my module before I took it to the dealership How do I re install it Do I have to do everything again Follow the instructions in section Module Removal amp Re Pairing Procedure of the installation 582 pamphlet 63 Why do the lights on the module change color while I drive The module status LED indicates data transmission which is fully explained in the installation pamphlet and the User Manual 64 Why does my module only show a blue light If you have not performed the vehicle setup steps described in the installation pamphlet or the User Manual with the ignition on this must be completed first If you have completed those steps and you still have a solid blue LED your vehicle may currently be incompatible Check the Fitment Guide at delphiconnect com fitment 65 I have unplugged the unit from my vehicle and plugged it back in what do I need to do If the LED is solid blue then begin with step Initiate Module Setup
78. able odometer on the dashboard to track your mileage You can set 581 the odometer to match their vehicle s odometer for total mileage or use it as a trip odometer by setting it to zero before each trip 58 Why can t I see my trip on the recent trips Press the refresh button on the app or website and wait up to 2 minutes for the refresh to complete If your trip is still not shown it is possible that the engine start and stop may not have been detected Please take more trips and determine if you still don t see trips If you continue to miss trips please call your wireless carrier s support number to report the problem 59 I installed my module but the recent trip does not show my starting point Why Due to the way the module synchronizes with your vehicle it is possible that the first trip you make after installing the module may not be recorded This is normal and all trips after this should be recorded properly Since the module relies on a GPS signal to determine its location it will occasionally not be able to detect an accurate position In that situation such as in a multilevel garage or blocked by tall buildings the start or end position may indicate Unknown location 60 How do I print my trip log You can export your trips log to an Excel file format that will allow you to print or manipulate the date in Excel See the section on Configuring Reports in this manual for help with generating a trip report 61
79. after the engine is turned off an additional time called Force Shut Off Time begins when the engine is turned off This time ranges from 0 to 120 minutes Once the Force Shut Off Time runs out the hotspot will turn off regardless if any devices are connected If Force Shut Off time is set to 0 then the hotspot will turn off as soon as the engine is turned off even if devices are currently connected pic with timeout fields highlighted 552 Click Update to save your changes or click the X to the right to exit without saving 553 View Wi Fi Connected Devices On the Settings menu select MANAGE MODULES Click the Wi Fi icon next to the module you wish to configure 554 Log Out Mobile Device If you misplace or lose your mobile phone you can use the Force Logout feature to remotely log out the phone from your Delphi Connect account You may want to consider changing your account password On the Settings menu select MANAGE MOBILE ACCOUNT ACTIVITY Click Force Logout next to the phone you wish to log out from your account If someone tries to access the app from that mobile person that person will be required to log in The list under Devices Connected shows all devices currently connected to the hotspot providing the device name and its media access control or MAC address 555 Wi Fi Administrator Portal Access You can log in to the Wi Fi hotspot using an administrator account while connected to the hotspot The administrator ac
80. age to the mobile phone follow the directions in the message to allow alert messaging to your phone 593 Can t get to Key Fob setup page No Internet connection to smartphone or computer Check your Internet connection Cloud server problem Wait a few minutes and try again If still not working call 611 from your Verizon cell phone or 800 922 0204 Can t get Delphi Connect system Key Fob to pair with my vehicle Incompatible vehicle Check fitment guide connectedcar delphi com fitment Procedure not followed exactly Check that you have followed every step exactly as indicated Pairing adapter required Check fitment guide connectedcar delphi com fitment FOB Pairing problem Wait several minutes and try again If still not working call Key Fob support 888 861 2651 594 Can t get Delphi Connect system Key Fob to control vehicle keyless entry system Not paired See Can t get Delphi Connect system key fob to pair with my vehicle No Internet connection to smartphone computer or Delphi Connect system Check internet connection to smartphone or computer Start engine and watch for green or yellow LED activity If LED remains red Delphi Connect system has no cellular connection Function restricted by vehicle manufacturer Check if the manufacturer supplied key fob can perform the same feature If not it is a vehicle restriction Read the vehicle owner s manual abou
81. ain to show the Geo Fence panel When you are finished select SAVE CHANGES to save it or CANCEL to exit without saving your changes Delete an Existing Geo Fence 1 Click the Geo Fence button in the Location view to begin managing Geo Fences 487 2 Click on the name of the Geo Fence you want to edit The map will center on that Geo Fence Click on the arrow next to the Geo Fence you want to edit 3 Click Delete 488 Enable or Disable a Geo Fence 1 Click the Geo Fence button in the Location view to begin managing Geo Fences 489 2 In the GEO FENCES window click the checkbox to the left of the Geo Fence you wish to disable The checkmark will be cleared and the Geo Fence will no longer be visible on the map This will not delete the Geo Fence but alerts will no longer be generated by this Geo Fence 490 3 To enable a Geo Fence check the box to the left of the Geo Fence name The Geo Fence will be shown on the map again and alerts will again be generated by this Geo Fence 491 Live Tracking Live tracking provides you the ability to track your vehicle in real time using the website Click on the Live Tracking icon to start live tracking Due to the amount of data usage required to perform live tracking tracking will automatically timeout after 10 minutes You can restart tracking by selecting this feature again During Live Tracking your vehicle s speed heading and location on the map will be updated approximatel
82. an 24 hours Initiate Module Setup Stop Do not proceed until the Status LED is solid blue indicating activation on the Verizon network is complete 1 Insert your vehicle s ignition key and turn it to the On position not ACC Accessory Do not start the engine Note Typically all of the warning lamps on the dashboard will illuminate briefly in this position Note For pushbutton start vehicles the procedure is typically to push the start button without your foot on the brake check your vehicle owner s manual to determine how many presses are required to turn the ignition on 40 2 Press and hold the Function Button on the side of the module until the Status LED blinks red one time This will occur after approximately 5 seconds Then release the Function Button The LED will blink red several times while vehicle setup occurs 3 Wait up to 30 seconds for the LED to display a mix of solid and blinking green 4 Wait an additional 10 seconds for the LED to go out 5 When the LED begins to flash blue every 10 seconds setup is complete Stop Do not proceed if the Status LED never turned green and returned to solid blue Your vehicle may not be compatible with the Delphi Connect system check fitment guide connectedcar delphi com fitment or you did not place the ignition in the On position Verify Module Setup 1 Start the engine and let it run for at least 30 seconds 2 Stop the engine and wait at least 20 seconds
83. anding the Status LED for more information on the LED color status Note To avoid any unnecessary drain on the vehicle battery it is recommended to not leave the module in the solid blue state for more than 24 hours 36 Initiate Module Setup Do not proceed until the Status LED is solid blue indicating activation on the Verizon network is complete 1 Insert your vehicle s ignition key and turn it to the On position not ACC Accessory Do not start the engine Note Typically all of the warning lamps on the dashboard will illuminate briefly in this position Note For pushbutton start vehicles the procedure is typically to push the Start button without your foot on the brake check your vehicle owner s manual to determine how many presses are required to turn the ignition on 2 Press and hold the Function Button on the side of the module until the Status LED blinks red one time This will occur after approximately 5 seconds Then release the Function Button The LED will blink red several times while vehicle setup occurs 3 Wait up to 30 seconds for the LED to display a mix of solid and blinking green 4 Wait until the LED stops flashing green and goes out 5 When the LED begins to flash blue every 10 seconds setup is complete Stop Do not proceed if the Status LED never turned green and returned to solid blue Your vehicle may not be compatible with the Delphi Connect system check fitment guide connectedcar delphi c
84. ar device with a large screen All screenshots in this section are taken from a laptop screen for clarity Open the web browser on your laptop or mobile phone In the address bar enter my dphconnect and press Enter If you have difficulty reaching the administrator website clear your browser s cache and try again The home page provides you links to hotspot settings account information and help 419 In order to view or modify any of the hotspot settings you will need to sign in as the administra tor You can click the Sign In link in the upper right hand corner or you will be prompted to sign in when you try to access the hotspot settings The default administrator password is printed on the product label and called Password WARNING This section contains instructions on how to modify the hotspot settings Modifying the hotspot settings incorrectly can cause serious problems that may result in loss of hotspot functionality Modifying the hotspot settings should only be performed by knowledgeable individuals For added protection back up the hotspot settings before you modify them You can restore the settings if needed For more information about how to back up and restore the settings see section Backup and Restore Hotspot Settings Note The administrator login will timeout after 10 minutes of inactivity 420 View Hotspot Data Usage 1 Log into the hotspot administrator portal 2 Click Data Usage 421 View Block and Unbl
85. arch for Devices or Scan Now if your phone doesn t begin scanning automatically 9 When a device named ACT where are three numbers appears as an available device tap it 10 The device ACT should now show as paired 317 Authorize your smartphone s Bluetooth key fob functionality 1 Return to the Delphi Connect Car app If your phone doesn t appear on the list of Bluetooth phones tap the Back button and then re enter Bluetooth Settings 2 Your phone will be listed as Unauthorized 318 3 Tap your phone s name 319 4 Tap Authorize to enable your phone to provide key fob control over Bluetooth Your phone will now show as authorized 320 5 Return to the Delphi Connect side menu 321 6 Observe the LED on the module and wait until it returns to flashing blue every 10 seconds 7 Tap the Key Fob menu item and test the buttons Bluetooth setup is complete 322 Remove the Bluetooth Connection to Your Module You can remove the Bluetooth connection between your phone and your module 1 Access the Delphi Connect Car app side menu 2 Tap Settings 323 3 Tap Vehicle Settings 324 4 Tap the vehicle in which the module is currently installed 325 5 Tap Bluetooth Settings 326 6 Tap the name of the device you wish to remove 327 7 Tap Unauthorize and then tap Unpair to remove the pairing for this device The device will be removed from the list Note Re
86. artphone app only displays the most recent alerts you may not be able to clear all recorded alerts In order to clear all alerts at one time login to your account using the mycar delphi com website and select the Alerts tab 97 You will need to confirm that you wish to clear the selected alerts Tap OK to confirm or tap Cancel to exit 98 Health The Health feature displays a history of vehicle diagnostic codes often called trouble codes which you have read from your vehicle If the Check Engine Light comes on you can perform a diagnostic scan of your vehicle which will display the codes reported by your vehicle The Delphi Connect app will show you both the numeric diagnostic code and the meaning of the code In some cases the definition of a manufacturer specific code may not be available Each time you perform a diagnostic scan any newly reported codes will be added to the list being displayed Every code displayed will show the time and date when the code was read from your vehicle Therefore you may read the same code from the vehicle multiple times and see it in the list multiple times For more information on reading your vehicle codes see section Performing a Diagnostic Scan on Your Vehicle on page 80 You can scroll to view all of the reported diagnostic codes The most recent codes are listed first Note A diagnostic scan will be performed automatically during the initial installation process 99 Performing a Dia
87. at mobile number Note To discontinue recieving alerts on a mobile phone you can remove the mobile number from the notification settings You can also reply STOP to any notification txt message This will remove the mobile number from every place it occurs in the notification settings 194 Add a Notification You can add an email and text SMS notification to any alert The process is similar for all alerts here is how to add notifications to the speed alert For Geo Fence notifications you will need to tap the name of the Geo Fence you wish to configure 1 Tap Settings from the side menu then tap Vehicle Settings 195 2 Tap the vehicle you wish to configure 196 3 Tap Alerts amp Notifications 197 4 Tap the word Speed to configure the notifications 198 5 Tap Add Email at the bottom of the screen If you do not see the button Add Email tap the small down arrow to right of the word Notifications to expand the notification section 199 6 Tap Add Notification 200 7 To send a notifcation to an email address select the email address icon and enter a valid email address in the format myemail email com To enter additional email addresses tap Add Notification You can enter as many email addresses as you wish 201 8 To send a text notification to a mobile number select the mobile number icon enter a valid 10 digit mobile number in the format 1112223333 using only numbers and no other characters To e
88. ata Usage 558 View Block and Unblock Connected Devices 1 Log into the hotspot administrator portal 2 Click on Connected Devices To block a specific device from connecting to the hotspot click Block next to the device A blocked device will be listed under Blocked Devices To unblock a device click Unblock next to the device 559 Modify Administrator Password 1 Log into the hotspot administrator portal 2 Click Hostpot Settings Click the Hotspot tab Click the Admin Password subtab 3 Enter the current password 4 Enter the new password twice 5 Click Save Changes 560 Modify Hotspot Timeout The hotspot can be configured to remain on after the engine has been turned off When the engine is turned off the hotspot will remain on for a programmable amount of time called Shut Off Time This time ranges from 0 to 30 minutes If at the end of Shut Off Time and anytime thereafter there are no devices connected to the hotspot the hotspot will turn off and remain off until the engine is started If Shut Off Time is set to 0 then when the engine is turned off if no devices are connected to the hotspot it will shut off immediately If there is at least once device connected the hotspot will remain on In order to limit the amount of time the hotspot is enabled after the engine is turned off an additional time called Force Shut Off Time begins when the engine is turned off This time ranges from 0 to 120 minutes Once the
89. ation you submit to Delphi or that is associated with your Delphi account or that you share with others You will incur Verizon Wireless data usage by using this wireless product Your relationship with Verizon Wireless is governed by your Customer Agreement available on the Verizon Wireless website at www verizonwireless com Please review carefully all applicable terms and conditions and policies prior to using this wireless product and any associated component application or service 597 Product Safety and Warranty Health and Safety This section outlines the safety precautions associated with using Vehicle Diagnostics The term mobile device will be used to refer to the Vehicle Diagnostics in this section Before operating your vehicle with your mobile device plugged in please be aware of all the safety details DRIVING SAFETY Remember that safety comes first when driving If having the mobile device plugged in your vehicle interferes with your ability to access your vehicle s pedals or in any way prohibits you from properly operating your vehicle do not drive with your mobile device plugged in You can purchase an extension cable to move your mobile device to a more fitting location The extension cable can be purchased from Delphi at http mycar delphi com accessories If you discover while driving that you are not able to properly operate the vehicle with the mobile device plugged in wait until you have safely pulled off
90. b doesn t work Why During key fob setup the step where your factory key fobs needed to be re paired may not have completed successfully You can repeat the key fob setup by initiating the setup process in the website not the app and trying the setup again If it fails again please call KeylessRide technical support at 888 861 2651 for assistance 41 I have an aftermarket keyless entry system Will this affect the key fob function on my phone The Delphi Connect system is currently only designed to operate factory OEM remote keyless entry systems You will not be able to activate the Key fob function with your aftermarket remote keyless entry system 42 Why doesn t the key fob feature work on my car Will it ever While Delphi Connect supports most vehicle key fobs unfortunately there are some we currently do not support We continue to add key fob support for additional vehicles You will need to check the Fitment Guide for compatibility to determine when support is added 43 What happens if you hit the call 911 button while live tracking You will be presented with the phone s dialer screen with the 911 entry preloaded You must select Yes or Call to initiate the call If it was unintentional you can select No or Back or the Home button 44 How do I start live tracking To start live tracking ensure the module is properly installed and working In the website select the Location feature then select Live Tracking
91. b using the Delphi Connect app or website one time After the initial pairing the key fob capability will be available from either location Note The key fob setup should be only performed when all key fobs are present If you do this with only one present it may de program your secondary key fobs 501 Before attempting the key fob pairing process look on your dashboard view to see if your vehicle s VIN has been identified If the module was able to identify your vehicle you will see it displayed at the top of the screen below your vehicle name If the module was unable to read your vehicle s VIN your vehicle will be identified by the word Vehicle followed by a number If your VIN is not available see section Key Fob Setup without VIN You can also edit your vehicle information and provide either the VIN or the Make Model and Model Year of your vehicle prior to fob setup See section Edit Your Vehicle Information To enable your keyfob feature 1 Navigate to the KEY FOB tab If your key fob is not already set up you will see the following message Select START CONFIGURATION to begin the key fob setup process 502 2 Using the Prev and Next buttons look for the fob picture that matches your key fob Once you have found your key fob click Continue If you do not find a picture of your fob click I don t see my fob In this case your fob is not currently supported 3 Once you have tapped Continue you will see the following
92. ble Each time you perform a diagnostic scan any newly reported codes will be added to the list being displayed Every code displayed will show the time and date when the code was read from your vehicle Therefore you may read the same code from the vehicle multiple times and see it in the list multiple times For more information on reading your vehicle codes see section Performing a Diagnostic Scan on Your Vehicle on page 228 296 Performing a Diagnostic Code Scan on Your Vehicle To begin a diagnostic scan tap the Refresh button labeled Perform trouble code scan You will see a warning to make sure the engine is turned off and the key is in the On position before continuing Once you begin the scan please wait at least 2 minutes before starting your vehicle Select Cancel to cancel the scan 297 Clearing Diagnostic Codes You can choose to clear the codes from either your display or from from your vehicle If you clear the codes from your display you will no longer see them in your vehicle s data but they may still be active in your vehicle Performing a diagnostic scan will allow to see if they are still being reported by your vehicle If you clear the codes from your vehicle the module will command your vehicle to clear the current diagnostic codes If a fault condition exists in your vehicle a diagnostic code may return until the problem is fixed Clearing the codes in the vehicle will not clear the codes you see displayed in
93. cess your username menu click on your username in the upper right hand corner From this drop down you can access your user settings and the OBD locator feature You can also logoff from your Delphi Connect account by clicking Log Out 461 Refreshing Your Vehicle Data Whenever you load a new page of information the latest available vehicle data will be displayed In addition from anywhere within the website you can refresh your vehicle data by clicking the Refresh button You will see the following message while your vehicle is being contacted for a refresh Note On the Health screen clicking the Refresh button will initiate a scan of your vehicle for diagnostic trouble codes See Performing a Diagnostic Code Scan on Your Vehicle on page 171 462 Once the vehicle is contacted you will see the following message Select Dismiss to return to the website The refresh process will continue in the background but the screen will not display the new vehicle information until you click on one of the tabs Should the refresh fail you will receive an error message indicating why the refresh was unsuccessful Select OK to return to the website Dashboard The Dashboard provides a summary of your vehicle status It includes the following areas Basic vehicle information including the engine run status current programmable odometer battery voltage and the fuel level if your vehicle supports this feature Note Fuel level readings wil
94. cle or rectangle You can change the shape at anytime 276 6 Scroll and zoom the map to where you would like to place the Geo Fence The cross hairs indicate the center of the geo fence 7 To resize the geo fence tap Resize Shape and use the handles to change the shape of the geo fence boundaries Tap Finish Resize when done 277 8 Tap Save to save your geo fence 278 9 The search text you used will be automatically entered as the geo fence name If desired edit the geo fence name and tap Save or tap the back arrow to exit without saving 279 Edit an Existing Geo Fence 1 Open the location menu by tapping the information icon Tap Add or Edit Geo Fence 280 2 Tap on the name of the Geo Fence you want to edit 281 3 Select the desired geo fence shape circle or rectangle You can change the shape at anytime 282 4 Scroll and zoom the map to where you would like to place the geo fence The cross hairs indicate the center of the geo fence 5 To resize the geo fence tap Resize and use the handles to change the shape of the geo fence boundaries Tap Finish Resize when done 283 6 Tap the Save icon upper right hand corner to save your geo fence 7 Edit the name of the new geo fence if needed and tap OK or tap the back arrow to exit without saving 284 Delete an Existing Geo Fence 1 Open the location menu by tapping the information icon Tap Add or Edit Geo Fence 285 2 Tap the name of th
95. configure email and text message notifications for each alert For more information on configuring your alerts and the associated notifications see sections Configuring Alerts and Configuring Notifications You can scroll to view all of your Alerts The most recent Alert appears first 293 To clear alerts tap the box next to the alerts you wish to clear and select Clear The smartphone app only displays the most recent alerts you may not be able to clear all recorded alerts In order to clear all alerts at one time login to your account using the mycar delphi com website and select the Alerts tab 294 You will need to confirm that you wish to clear the selected alerts Tap OK to confirm or tap Cancel to exit 295 You can scroll to view all of the reported diagnostic codes The most recent codes are listed first To view all codes login to your online account and select the Alerts tab Note A diagnostic scan will be performed automatically during the initial installation process Health The Health feature displays a history of vehicle diagnostic codes often called trouble codes which you have read from your vehicle If the Check Engine Light comes on you can perform a diagnostic scan of your vehicle which will display the codes reported by your vehicle The Delphi Connect app will show you both the numeric diagnostic code and the meaning of the code In some cases the definition of a manufacturer specific code may not be availa
96. confirm you with to load the settings 5 To restore the hotspot settings to the factory default values click Restore Factory Defaults Note Restoring hotspot settings from a file or to the factory defaults will overwrite all existing hotspot settings 6 Click Save Changes 222 Modify Basic Hotspot Settings The Wi Fi hotspot settings allow you to configure the following settings Wi Fi network name SSID name used by devices wishing to connect to the hotspot Network password required password to connect to the hotspot 802 11 mode wireless protocol to use Security mode WPA2 Personal PSK is currently the only security mode supported Maximum number of connected devices 1 through 5 Enable and disable broadcasting of the SSID allows devices to scan for and see the hotspot network name Channel to use select auto to allow the module to choose the best channel 1 Log into the hotspot administrator portal 2 Click on Hostpot Settings Click the Wi Fi tab 223 3 Edit the hotspot settings 4 Click Save Changes Modify Advanced Hotspot Settings The advanced hotspot settings allow you to configure the following settings Firewall this includes VPN Passthrough and Wi Fi Privacy separation LAN settings for IPv4 and IPv6 settings Port filtering 1 Log into the hotspot administrator portal 2 Click on Hostpot Settings Click the Advanced tab 224 3 A warning message will be dis
97. count is best viewed on a laptop or similar device with a large screen All screenshots in this section are taken from a laptop screen for clarity Open the web browser on your laptop or mobile phone In the address bar enter my dphconnect and press Enter If you have difficulty reaching the administrator website clear your browser s cache and try again The home page provides you links to hotspot settings account information and help 556 In order to view or modify any of the hotspot settings you will need to sign in as the administra tor You can click the Sign In link in the upper right hand corner or you will be prompted to sign in when you try to access the hotspot settings The default administrator password is printed on the product label and called Password Note The administrator login will timeout after 10 minutes of inactivity WARNING This section contains instructions on how to modify the hotspot settings Modifying the hotspot settings incorrectly can cause serious problems that may result in loss of hotspot functionality Modifying the hotspot settings should only be performed by knowledgeable individuals For added protection back up the hotspot settings before you modify them You can restore the settings if needed For more information about how to back up and restore the settings see section Backup and Restore Hotspot Settings 557 View Hotspot Data Usage 1 Log into the hotspot administrator portal 2 Click D
98. ction between your phone and your module 1 Access the Delphi Connect Car app side menu by tapping the menu icon in the upper left corner 2 Tap Settings 120 3 Tap Vehicle Settings 121 4 Tap the vehicle in which the module is currently installed 122 5 Tap Bluetooth Settings 123 6 Tap the name of the device you wish to remove 124 7 Tap Unauthorize and then tap Unpair to remove the pairing for this device The device will be removed from the list Note Remember to unpair the module from your smartphone sometimes this is called forget 125 Settings The Settings menu provides access to your Account Settings Vehicle Settings your personal PIN code and additional information in the About section 126 Account Settings The Account Settings allow you to Modify your User Settings including login credentials account email address language for notifications and unit of measure Manage the modules associated with your account 127 User Settings Account Email Address The account is used to communicate information regarding your connected car account for example it is used for the forgot username and forgot password features Add Account Email Address On the side menu tap Settings then Account Settings then User Settings then Enter Email Address Enter your account email address in the box provided and tap Save to save your email or the Back button or Side Menu to exit
99. dress associated with your account at the Frequency selected See the Account Email Address under User Settings section of this manual for instructions on how to add your email address to your account 372 Configuring the Geo Fence Alerts 1 Tap Settings from the side menu then tap Vehicle Settings Configuring the Geo Fence Alerts 1 Tap Settings from the side menu then tap Vehicle Settings Configuring Alerts The Alerts settings allow you to customize some of the alerts available to you All alerts will be stored in your vehicle s cloud data and can be viewed using your smartphone app See section Alerts You can also configure the notifications associated with each alert See section Configuring Notifications Note The following alerts cannot be customized You can only enable and disable the alert from occurring Battery Level Check Engine Light and Failed Login Configuring the Geo Fence Alerts 1 Tap Settings from the side menu then tap Vehicle Settings 373 2 Tap the vehicle you wish to configure 374 3 Tap Alerts amp Notifications 375 4 Tap Geofence 376 5 To disable a specific Geo Fence tap the ON OFF slider next to the Geo Fence name To re enable the Geo Fence tap the ON OFF slider again 377 6 Tap the Geo Fence name to configure the entry and exit alerts individually 378 7 To disable the entry alert uncheck the box next to the words Trigger When Entered To disable the ex
100. duct damaged from external causes such as fire flooding dirt sand weather conditions battery leakage blown fuse theft or improper usage of any electrical source g Product subjected to unauthorized modifications to the software of the Product or to the Product itself h Product subjected to the unauthorized opening or repair of the Product i Product subjected to hacking password mining jail breaking the unlocking of the boot loader using the fast boot program or the tampering with or short circuiting of the battery or j Product that has been modified to alter functionality or capability of the Product without the written permission of the Company The Company disclaims liability for removal or reinstallation of the Product for geographic coverage for inadequate signal reception by the antenna or for communications range or opera tion of the cellular system as a whole When sending your wireless device to the Company for repair or service please note that any personal data or software stored on the Product may be inadvertently erased or altered 601 Therefore we strongly recommend you make a back up copy of all data and software contained on your Product before submitting it for repair or service This includes all contact lists downloads i e third party software applications ringtones games and graphics and any other data added to your Product In addition if your Product utilizes a SIM or Multimedia card please rem
101. e amount of time called Shut Off Time This time ranges from 0 to 30 minutes If at the end of Shut Off Time and anytime thereafter there are no devices connected to the hotspot the hotspot will turn off and remain off until the engine is started If Shut Off Time is set to 0 then when the engine is turned off if no devices are connected to the hotspot it will shut off immediately If there is at least once device connected the hotspot will remain on In order to limit the amount of time the hotspot is enabled after the engine is turned off an additional time called Force Shut Off Time begins when the engine is turned off This time ranges from 0 to 120 minutes Once the Force Shut Off Time runs out the hotspot will turn off regardless if any devices are connected If Force Shut Off time is set to 0 then the hotspot will turn off as soon as the engine is turned off even if devices are currently connected From the Settings menu tap Account Settings Module Management then tap the module you wish to configure Tap on Wi Fi hotspot 417 Tap the box indicating the Shut Off Time and Force Shut Off Time Using the drop down menus tap the desired time settings Tap Save Settings to save your changes or back to exit without saving your changes 418 Wi Fi Administrator Portal Access You can log in to the Wi Fi hotspot using an administrator account while connected to the hotspot The administrator account is best viewed on a laptop or simil
102. e geo fence you want to delete 286 3 Tap Delete then tap Yes to delete or No to exit without deleting 287 Enable or Disable a Geo Fence 1 Open the location menu by tapping the information icon Tap Add or Edit Geo Fence 288 2 In the Geo Fence settings panel to disable the geo fence uncheck the box to the left of the Geo Fence you wish to disable This will not delete the Geo Fence but alerts will no longer be generated by this Geo Fence Check the box to re enable the geo fence 289 1 Open the location menu by tapping the information icon Toggle the Live Tracking switch to start live tracking Tap it again to turn off live tracking Live Tracking Live tracking provides you the ability to track your vehicle in real time using the Delphi Con nected Car smartphone app or the Delphi website You can only live track one vehicle at a time Due to the amount of data usage required to perform live tracking tracking will automatically timeout after 10 minutes You can restart tracking by selecting this feature again During Live Tracking your vehicle s speed heading and location on the map will be updated approximately every 5 seconds If you are concerned about the location of your vehicle and wish to call the authorities you can use the emergency CALL 911 button You will then need to press Dial on your phone to initiate the call 290 2 You will be see a warning message with a reminder of the 10 minute timeout To cont
103. enable the Geo Fence click the box next to the Geo Fence name 529 4 Click the Geo Fence name to configure the entry and exit alerts individually 5 To disable the entry alert uncheck the box next to the words Trigger When Entered To disable the exit alert uncheck the box next to the words Trigger When Exited Re check the appropriate box to re enable an alert 530 6 Click Save to save your changes or click the Back button or the side menu button to exit without saving your changes See Configuring Notifications for information on configuring notifications 531 Configuring the Speed Alert 1 On the Settings menu select MANAGE ALERTS 2 To disable the speed alert click the checkbox next to the word Speed The checkmark will be cleared 532 3 To enable the speed alert click the checkbox The checkmark will be added 4 Click the word Speed to configure the speed threshold 533 5 Enter the speed in miles per hour that you want to trigger the speed alert That is when the vehicle is driven at this speed or higher for 5 seconds or more the speed alert will be recorded 6 Click Save to save your changes or click the BACK button to exit without saving your changes See Configuring Notifications for information on configuring notifications 534 Configuring the Motion Alert 1 On the Settings menu select MANAGE ALERTS 2 To disable the motion alert click the checkbox next to the word Motion The checkmar
104. ettings Click Save Changes 6 Click on Port Filtering to modify the port filtering settings Enable or disable port filtering using the provided ON OFF switch If ON create edit or delete the port filtering rules 7 Click Save Changes 566 View Hotspot Support Information The hotspot provides status and diagnostic information as well as links to support services 1 Log into the hotspot administrator portal 2 To view current internet status click on About Delphi Connect Click the Internet Status tab 567 3 To view the model and versions of the hotspot click on About Delphi Connect Click the Info tab 568 4 To view diagnostic information about the hotspot click About Delphi Connect Click on the Diagnostics tab 569 5 To manage hotspot log files click About Delphi Connect Click on the Logs tab To enable recording hotspot logs check Enable Logs Select how long to store each hotspot log before it is automatically deleted 570 6 To view available support links click About Delphi Connect Click on the Help amp Support tab 571 Frequently Asked Questions 1 What are the extension cable and cradle mount for The relocation kit which includes the extension cable and cradle will allow you to install the module in a location other than the OBDII connector This may be desired because the module interferes with driver or passenger movement or for aesthetic reasons The extension cable will also permi
105. ettings menu tap Account Settings Module Management then tap the module you wish to configure Tap on Wi Fi hotspot Note If the Delphi Connect system has a cellular connection and the Wi Fi hotspot is on and connected to at least one device the ability to send key FOB commands over Bluetooth will be disabled All key FOB commands will be sent over the cellular network Note After modifying the Wi Fi hotspot settings the hotspot will turn off for a few moments and then turn back on 209 Tap Network Name to change the network name SSID This is the name that users will see when scanning for wireless networks on their devices Enter the new network name If you check the box labeled Broadcast Network Name then the network name of the hotspot will be displayed on any device that performs a Wi Fi scan for available networks If you uncheck the box then the network name will not be displayed and users will have to enter the network name to connect to it Tap Save Settings to save your changes or back to exit without saving your changes Note If you disable broadcasting the network name all currently connected Android devices will be disconnected and will have to be reconnected 210 Configure the Network Password From the Settings menu tap Account Settings Module Management then tap the module you wish to configure Tap on Wi Fi hotspot 211 Tap Password to change the network password Enter the new password in both boxes The
106. ew Note During trips the location of the vehicle is logged every minute These points are called breadcrumbs and are shown as dots on the map The blue line connects these breadcrumbs to approximate the route the vehicle took 500 Key Fob Pairing The key fob setup process has two main steps configuring your module for your vehicle and pairing your module with your vehicle You can perform the configuration step at any time from either the smartphone app or the website To complete the pairing step you will need to be in your vehicle It is necessary to perform this step in your vehicle because you may be prompted at times to turn your ignition key and press specific vehicle buttons Following the successful set up of your Key Fob you will be able to use the smartphone app to send key fob commands to your vehicle in the same manner as you would with your original key fob In addition you can use the Delphi Connect website to send key fob commands as well Note While the module currently supports most remote start systems that came from the manufacturer you can check if your remote start feature is supported Refer to the fitment guide at connectedcar delphi com fitment For vehicles that require a sequence of buttons to be pressed to perform a remote start you only need to press the Remote Start button once The module will automatically provide any button sequence required to start the vehicle Note You will only need to pair the key fo
107. g and location on the map will be updated approximately every 5 seconds If you are concerned about the location of your vehicle and wish to call the authorities you can use the emergency CALL 911 button You will then need to press Dial on your phone to initiate the call 91 1 While in Location view tap Live Tracking on the location menu to start the live tracking feature Note While in Location view depending on your Android version either tap the Live Tracking icon or tap Live Tracking from the soft menu to start the live tracking feature If the GPS is enabled on your phone the location of your phone will be indicated with a blue dot on the map 92 2 You will be see a warning message with a reminder of the 10 minute timeout To continue tap OK To exit live tracking tap Cancel If you do not wish to see this message again check the box labeled Do not show again 93 3 During Live Tracking the live tracking icon will be red and the vehicle marker will turn red The vehicle s current speed as well as the live tracking timer will be shown in an information box at the bottom of the screen You can hide the information box by tapping anywhere on the screen You can reopen the information box by tapping on the vehicle marker Live tracking has a 10 minute timeout counter When the timeout counter reaches zero live tracking will automatically be exited You can end live tracking at any time by selecting the Live Tracking ic
108. ge from ON to OFF To re enable the motion alert tap the ON OFF slider again 389 5 Tap the word Motion to configure the motion threshold 390 6 Enter the threshold in G forces that you want to trigger the motion alert That is once the ignition of off for 10 minutes and the vehicle experiences a motion of this force or more the motion alert will be recorded A setting of 2 G s can typically be set off by slamming a vehicle door or rocking the vehicle 7 Tap Save to save your changes or tap the Back button or the side menu button to exit without saving your changes See Configuring Notifications for information on configuring notifications Note You may need to adjust the motion threshold more than once to achieve the desired level of sensitivity for you vehicle A smaller value is more sensitive a larger value is less sensitive 391 Configuring the Engine RPM Alert 1 Tap Settings from the side menu then tap Vehicle Settings 392 2 Tap the vehicle you wish to configure 393 3 Tap Alerts amp Notifications 394 4 To disable the engine RPM alert tap the ON OFF slider to the right of the words Engine RPM The slider will change from ON to OFF To re enable the engine RPM alert tap the ON OFF slider again 395 5 Tap the words Engine RPM to configure the RPM threshold 396 6 Enter the engine RPM threshold in revolutions per minute and the minimum time required in seconds that you want to trigger
109. gnostic Code Scan on Your Vehicle To begin a diagnostic scan tap the soft menu at the bottom of the screen Then tap Perform trouble code scan You will see a warning to make sure the engine is turned off and the key is in the On position before continuing Once you begin the scan please wait at least 2 minutes before starting your vehicle Select Cancel to cancel the scan 100 Clearing Diagnostic Codes You can choose to clear the codes from either your display or from from your vehicle If you clear the codes from your display you will no longer see them in your vehicle s data but they may still be active in your vehicle Performing a diagnostic scan will allow to see if they are still being reported by your vehicle If you clear the codes from your vehicle the module will command your vehicle to clear the current diagnostic codes If a fault condition exists in your vehicle a diagnostic code may return until the problem is fixed Clearing the codes in the vehicle will not clear the codes you see displayed in the app in the Health section You can leave this list if you want to maintain a history of your vehicle s health Note Simply clearing the diagnostic codes in your vehicle will not repair any problems it may have Driving a vehicle that has diagnostic problems without first repairing them may cause damage to your vehicle You should always correct any problems before clearing the diagnostic codes in your vehicle 101 To begi
110. h criteria and tap the search icon magnifying glass to refresh the results Within the search results tap the desired location A Geo Fence will be placed at the selected location 75 6 Select the desired geo fence shape circle or rectangle You can change the shape at anytime 76 7 To resize the geo fence tap Resize Shape on the soft menu and use the handles to change the shape of the geo fence boundaries Tap the checkmark when done or tap Discard to return to the previous boundaries 77 8 Tap the Save icon upper right hand corner to save your geo fence 9 The search text you used will be automatically entered as the geo fence name If desired edit the geo fence name and tap OK or tap Cancel to exit without saving 78 Edit an Existing Geo Fence 1 While in Location view tap Add or Edit Geo Fence on the soft menu to begin managing Geo Fences 79 2 Tap the pencil icon to the right of the name of the Geo Fence you want to edit 80 3 Select the desired geo fence shape circle or rectangle You can change the shape at anytime 81 4 Scroll and zoom the map to where you would like to place the geo fence The cross hairs indicate the center of the geo fence 5 To resize the geo fence tap Resize Shape on the soft menu and use the handles to change the shape of the geo fence boundaries Tap the checkmark when done or tap Discard to return to the previous boundaries 82 6 Tap the Save icon upper right
111. hat you choose 5 failed attempts logging into your account Note The motion alert is enabled 10 minutes after the vehicle is turned off and disabled when the vehicle is started Note The map will follow the vehicle during live tracking even if you change the zoom level If you scroll the map pan then the map will stop following the vehicle To resume following the vehicle with the map click the Zoom to Vehicle button 494 You can also configure email and text message notifications for each alert For more information on configuring your alerts and the associated notifications see sections Configuring Alerts and Configuring Notifications Use the navigation buttons to scroll through the alerts Clearing Alerts To clear specific alerts select the check box to the right of the alerts you wish to clear then select CLEAR SELECTED You will be asked to confirm your desire to clear the selected alerts 495 To clear all alerts do not select any alerts and press CLEAR ALL You will be asked to confirm your desire to clear all alerts Health The Health feature displays a history of vehicle diagnostic codes often called trouble codes which you have read from your vehicle If the Check Engine Light comes on you can perform a diagnostic scan of your vehicle which will display the codes reported by your vehicle The Delphi Connect app will show you both the numeric diagnostic code and the meaning of the code In some cases the defin
112. he hotspot settings incorrectly can cause serious problems that may result in loss of hotspot functionality Modifying the hotspot settings should only be performed by knowledgeable individuals For added protection back up the hotspot settings before you modify them You can restore the settings if needed For more information about how to back up and restore the settings see section Backup and Restore Hotspot Settings 217 View Hotspot Data Usage 1 Log into the hotspot administrator portal 2 Click Data Usage 218 View Block and Unblock Connected Devices 1 Log into the hotspot administrator portal 2 Click on Connected Devices To block a specific device from connecting to the hotspot click Block next to the device A blocked device will be listed under Blocked Devices To unblock a device click Unblock next to the device 219 Modify Administrator Password 1 Log into the hotspot administrator portal 2 Click Hostpot Settings Click the Hotspot tab Click the Admin Password subtab 3 Enter the current password 4 Enter the new password twice 5 Click Save Changes 220 Modify Hotspot Timeout The hotspot can be configured to remain on after the engine has been turned off When the engine is turned off the hotspot will remain on for a programmable amount of time called Shut Off Time This time ranges from 0 to 30 minutes If at the end of Shut Off Time and anytime thereafter there are no devices connected to
113. he menu icon in the upper left corner Tap Settings 2 Tap Vehicle Settings 115 3 Tap the vehicle in which the module is currently installed 4 Tap Bluetooth Settings 5 Tap Discover to activate Bluetooth pairing 116 6 The Status LED on your module should begin flashing blue 7 Press your phone s Home button and follow the procedures for turning on your smartphone s Bluetooth feature 8 Tap Search for Devices or Scan Now if your phone doesn t begin scanning automatically 9 When a device named ACT where are three numbers appears as an available device tap it 10 The device ACT should now show as paired Authorize your smartphone s Bluetooth key fob functionality 1 Return to the Delphi Connect Car app If your phone doesn t appear on the list of Bluetooth phones tap the Back button and then re enter Bluetooth Settings 2 Your phone will be listed as Unauthorized 117 3 Tap your phone s name 4 Tap Authorize to enable your phone to provide key fob control over Bluetooth Your phone will now show as authorized 118 5 Tap Delphi menu icon until you return to the Delphi Connect side menu 6 Observe the LED on the module and wait until it returns to flashing blue every 10 seconds 7 Tap the Key Fob menu item and test the buttons Bluetooth setup is complete 119 Remove the Bluetooth Connection to Your Module You can remove the Bluetooth conne
114. hese breadcrumbs to approximate the route the vehicle took 302 Key Fob Pairing The key fob setup process has two main steps configuring your module for your vehicle and pairing your module with your vehicle You can perform the configuration step at any time from either the smartphone app or the website To complete the pairing step you will need to be in your vehicle It is necessary to perform this step in your vehicle because you may be prompted at times to turn your ignition key and press specific vehicle buttons Following the successful set up of your Key Fob you will be able to use the smartphone app to send key fob commands to your vehicle in the same manner as you would with your original key fob In addition you can use the Delphi Connect web site to send key fob commands as well Note While the Delphi Connect system currently supports most remote start systems that came from the manufacturer you can check if your remote start feature is supported Refer to the fitment guide at connectedcar delphi com fitment For vehicles that require a sequence of buttons to be pressed to perform a remote start you only need to press the Remote Start button once The module will automatically provide any button sequence required to start the vehicle Note You will only need to pair the key fob using the Delphi Connect app or website one time After the initial pairing the key fob capability will be available from either location Note For ve
115. hicles that require a sequence of buttons to be pressed to perform a remote start you only need to press the Remote Start button once The module will automatically provide any button sequence required to start the vehicle Note It is necessary to perform this step in your vehicle because you may be prompted at times to turn your ignition key and press specific vehicle buttons Note The key fob setup should be only performed when all key fobs are present If you do this with only one present it may de program your secondary key fobs 303 Before attempting the key fob setup process look on your dashboard view to see if your vehicle s VIN has been identified If the module was able to read your vehicle s VIN you will see it displayed at the top of the screen below your vehicle name If the module was unable to read your vehicle s VIN your vehicle will be identified by the word Vehicle followed by a number If your VIN is not available see section Key Fob Setup without VIN You can also edit your vehicle information and provide either the VIN or the Make Model and Model Year of your vehicle prior to fob setup See section Edit Your Vehicle Information 304 To enable your keyfob feature 1 Navigate to the Key Fob feature which is accessible from the Side Menu Tap OK to begin the fob setup process or Cancel to exit 305 2 Using the Prev and Next buttons look for the key fob picture that matches your key fob Once you have f
116. hotspot settings the hotspot will turn off for a few moments and then turn back on 412 Tap Network Name to change the network name SSID This is the name that users will see when scanning for wireless networks on their devices Enter the new network name If you check the box labeled Broadcast Network Name then the network name of the hotspot will be displayed on any device that performs a Wi Fi scan for available networks If you uncheck the box then the network name will not be displayed and users will have to enter the network name to connect to it Tap Save Settings to save your changes or back to exit without saving your changes 413 View Connected Devices From the Settings menu tap Account Settings Module Management then tap the module you wish to configure Tap on Connected Devices You will see all devices currently connected to the hotspot 414 Configure the Network Password From the Settings menu tap Account Settings Module Management then tap the module you wish to configure Tap on Wi Fi hotspot 415 Tap Password to change the network password Enter the new password in both boxes The Wi Fi password must be between 8 and 63 characters Tap Save Settings to save your changes or back to exit without saving your changes 416 Configure the Hotspot Timeouts The hotspot can be configured to remain on after the engine has been turned off When the engine is turned off the hotspot will remain on for a programmabl
117. icle data in the previous account will not be transferred to the new account Once added to the new account all vehicle data reported by the module will be available in the new account Any previous key fob pairings will remain in the module after adding it to the new account Any previous Bluetooth pairings will be available after adding the Module Remove a Module from Your Account 1 On the side menu tap Settings then Account Settings then Module Management 151 2 Tap the ESN or IMEI number of the module you want to remove 152 3 Review the on screen information matches the Module you want to remove and tap Delete Module Note Removing a Module from your account does not deactivate it from your Verizon account This also does not cancel your monthly service with Verizon or Delphi Connect services Contact customer support at 800 922 0204 153 Vehicle Settings The Vehicle Settings allow you to Review and edit your vehicle information such as providing your vehicle VIN when the VIN is not available Configure alerts and notifications Setup Bluetooth Direct Connect Review Your Vehicle Information 1 To review your vehicle information tap Settings from the side menu then tap Vehicle Settings 154 2 Tap the vehicle you wish to review 155 Edit Your Vehicle Information If your vehicle did not report a VIN you can enter the VIN or information about your vehicle yourself 1 To edit your vehic
118. ield enter the IMEI exactly as it is printed on the label 2 If you purchased model ACT233L with the WiFi hotspot in the Password field enter the IMEI exactly as it is printed on the label For all other models in the Password field enter the ESN DEC exactly as it is printed on the label Model ACT233L 28 3 Review and select ACCEPT to accept the privacy statement and terms of use 3 If you purchased model ACT233L with the WiFi hotspot the WiFi hotspot SSID and Password are located on the product label The SSID is the network name that your device will broadcast for the hotspot It will look like Verizon ACT233L 12AB where 12AB will be four characters specific to your module Enter the SSID and Password here You will need them later to verify that the hotspot is working SSID Network Name Password 29 4 When prompted change your Username and Password to something easy to remember but difficult for other people to guess Passwords must be at least six characters long and include at least one number Usernames must be at least one character long and do not have to include a number 30 6 Now you re ready to install the module in your vehicle Note The website will automatically log you out after 20 minutes of inactivity unless you log out using the Log Out feature Note You can review Delphi s complete Terms of Use and Privacy Policy at connectedcar delphi com terms Find Your Vehicle s OBD Connector P
119. igation app provide directions from your location to your vehicle Tap Navigate To Vehicle on the location menu This command will launch the default navigation app on your phone and plot a route from your loca tion to your vehicle s location Note Navigate to vehicle will default to standard driving directions to the vehicle s location Soft Menu Android soft menu 62 Programmable Odometer A programmable odometer is provided for your vehicle You can set it to your vehicle s odometer to track total mileage or you can set the odometer to 0 prior to a trip to use it as a trip odometer To set the odometer value tap the odometer on the dashboard 63 Enter the desired value in miles Tap Save to save the value or tap back to exit without saving 64 Managing Geo Fences A Geo Fence allows you to define a location that is of interest to you and create a boundary around it When your vehicle crosses the boundary to enter or exit that location an alert will occur and can be viewed on the Delphi Connect app or the website You can also be notified via an email or text message if desired See Configuring Notifications on page 75 for more information You can define up to six Geo Fences for each vehicle These can be edited or deleted as often as you like A Geo Fence can be made as small as 0 01 miles about 50 feet or as large as you would like Due to GPS location tolerance it is suggested to make a Geo Fence at least 0 1 miles in
120. il purchaser of this wireless device Product that should this Product or any part thereof during normal consumer usage and conditions be proven defective in material or workmanship that results in the Product s failure within the first twelve 12 month period from the date of purchase proof of purchase required such defect s will be repaired or replaced with new or rebuilt parts at the Company s option without charge for parts or labor directly related to the defect s The antenna keypad display rechargeable battery and battery charger if included with the Product are similarly warranted for twelve 12 months from the date of purchase This Warranty extends only to consumers who purchase the product in the United States or Canada and it is not transferable or assignable 600 This Warranty does not apply to a Product subjected to abnormal use or conditions accident mishandling neglect unauthorized alteration misuse improper installation or repair or improper storage b Product whose mechanical serial number or electronic serial number has been removed altered or defaced c Damage from exposure to moisture humidity excessive temperatures or extreme environmental conditions d Damage resulting from connection to or use of any accessory or other product not approved or authorized by the Company e Defects in appearance cosmetic decorative or structural items such as framing and non operative parts f Pro
121. in your vehicle It is necessary to perform this step in your vehicle because you may be prompted at times to turn your ignition key and press specific vehicle buttons Following the successful set up of your key fob you will be able to use the smartphone app to send key fob commands to your vehicle in the same manner as you would with your original key fob In addition you can use the Delphi Connect website to send key fob commands as well Note While the Delphi Connect system currently supports most remote start systems that came from the manufacturer you can check if your remote start feature is supported Refer to the fitment guide at connectedcar delphi com fitment For vehicles that require a sequence of buttons to be pressed to perform a remote start you only need to press the Remote Start button once The module will automatically provide any button sequence required to start the vehicle Note You will only need to pair the key fob using the Delphi Connect app or website one time After the initial pairing the key fob capability will be available from either location Note The key fob setup should be only performed when all key fobs are present If you do this with only one present it may de program your secondary key fobs Before attempting the key fob setup process look on your dashboard view to see if your vehicle s VIN has been identified If the module was able to read your vehicle s VIN you will see it displayed at the top
122. in the new account Any previous key fob pairings will remain in the module after adding the module to the new account Any previous Bluetooth pairings will be available after adding the module Remove a Module from Your Account 1 On the Settings menu select MANAGE MODULES 516 2 Click the trash can icon next tp the ESN or IEMI number of the module you want to remove Note Removing a module from your account does not deactivate it from your Verizon account This also does not cancel your monthly service with Verizon or Delphi Connect services Contact customer support at 800 922 0204 517 Configuring Reports The Reports and Alerts settings allow you to generate trip report Reports will be in Excel for mat containing information about trips made by your vehicle Trips contained in the report can be changed by using the user selected date range One time report or generated with certain frequency recurring reports Configuring the One Time amp Recurring Reports 1 On the Settings menu select MANAGE REPORTS AND ALERTS 518 2 Select Reports 519 3 Input the Date Range to create a One Time Report 520 4 Once the start date and end date is range is selected tap Create Report to create your report 521 5 Hit the save button to save your report to your default download folder or select save if you would like to save the file name and save to another folder 522 6 Input the Frequency for a Recurring Report
123. inue tap Accept To exit live tracking tap Cancel 291 3 During Live Tracking the vehicle marker will turn red The vehicle s current speed as well as the live tracking timer will be shown in an information box at the top of the screen Live track ing has a 10 minute timeout counter When the timeout counter reaches zero live tracking will automatically be exited You can end live tracking at any time by selecting the Live Tracking icon Note The map will follow the vehicle during live tracking even if you change the zoom level If you scroll the map pan then the map will stop following the vehicle To resume following the vehicle with the map tap the Zoom to Vehicle button Alerts The Delphi Connect app will notify you with alerts of specific vehicle behaviors Current alerts include the following Vehicle speed exceeding a limit that you choose Vehicle RPM exceeding a limit that you choose Vehicle has entered or exited a Geo Fence location The Check Engine Light CEL has illuminated this is sometimes referred to as the Malfunction Indicator Lamp MIL 292 The battery voltage falls below 11 5 volts While the engine is not running and the vehicle experiences a motion that exceeds a threshold that you choose 5 failed attempts logging into your account Note The motion alert is enabled 10 minutes after the vehicle is turned off and disabled when the vehicle is started You can also
124. it alert uncheck the box next to the words Trigger When Exited Re check the appropriate box to re enable an alert 8 Tap Save to save your changes or tap the Back button or the side menu button to exit without saving your changes See Configuring Notifications for information on configuring notifications 379 Configuring the Speed Alert 1 Tap Settings from the side menu then tap Vehicle Settings 380 2 Tap the vehicle you wish to configure 381 3 Tap Alerts amp Notifications 382 4 To disable the speed alert tap the ON OFF slider to the right of the word Speed The slider will change from ON to OFF To re enable the speed alert tap the ON OFF slider again 383 5 Tap the word Speed to configure the speed threshold 384 6 Enter the speed in miles per hour that you want to trigger the speed alert That is when the vehicle is driven at this speed or higher for 5 seconds or more the speed alert will be recorded 7 Tap Save to save your changes or tap the Back button or the side menu button to exit without saving your changes See Configuring Notifications for information on configuring notifications 385 Configuring the Motion Alert 1 Tap Settings from the side menu then tap Vehicle Settings 386 2 Tap the vehicle you wish to configure 387 3 Tap Alerts amp Notifications 388 4 To disable the motion alert tap the ON OFF slider to the right of the word Speed The slider will chan
125. ition some vehicles have speedometers that are calibrated slightly high so the vehicle 572 may actually be going just under the speed the speedometer indicates To see the alert in the mobile apps or website you may need to refresh the data using the refresh data To receive an notification via email ensure your email address is entered correctly in the settings area for notifications 6 How do I turn on e mail notifications for alerts Email notifications can be configured for any alert To receive a notification you need to have the correct alert conditions occur and you need to ensure there is a valid email address entered under the Notifications settings To edit your email notifications on the mobile app on the Settings menu select Vehicle Settings then select the vehicle you want to configure and then select Alerts and Notifications for the vehicle On the website make sure you are viewing the vehicle you want to configure on the Settings menu select Manage Alerts and then select the alert you want to configure 7 How do I stop receiving alert notifications in my e mail You can remove individual email addresses to stop sending notifications to that email address To edit your email notifications on the mobile app on the Settings menu select Vehicle Settings then select the vehicle you want to configure and then select Alerts and Notifications for the vehicle On the website make sure you are viewing the vehicle you want to config
126. ition of a manufacturer specific code may not be available Each time you perform a diagnostic scan any newly reported codes will be added to the list being displayed Every code displayed will show the time and date when the code was read from your vehicle Therefore you may read the same code from the vehicle multiple times and see it in the list multiple times For more information on reading your vehicle codes see section Performing a Diagnostic Scan on Your Vehicle on page 381 Note A diagnostic scan will be performed automatically during the initial installation process 496 Performing a Diagnostic Code Scan on Your Vehicle To perform a diagnostic scan of your vehicle navigate to the Health screen and click the Refresh button You will see a warning to make sure the engine is turned off and the key is in the On position before continuing Once you begin the scan please wait at least 2 minutes before starting your vehicle Select Cancel to cancel the scan 497 Once the scan is complete the diagnostic codes reported by your vehicle will be displayed on the screen Use the navigation buttons to scroll through your codes Clearing Diagnostic Codes You can choose to clear the codes from either your display or from from your vehicle If you clear the codes from your display you will no longer see them in your vehicle s data but they may still be active in your vehicle Performing a diagnostic scan will allow to see if they are
127. k will be cleared To enable the motion alert click the checkbox The checkmark will be added Click the word Motion to configure the motion threshold 535 3 Enter the threshold in G forces that you want to trigger the motion alert That is once the ignition of off for 10 minutes and the vehicle experiences a motion of this force or more the motion alert will be recorded A setting of 2 G s can typically be set off by slamming a vehicle door or rocking the vehicle 4 Click Save to save your changes or click the BACK button to exit without saving your changes See Configuring Notifications for information on configuring notifications Note You may need to adjust the motion threshold more than once to achieve the desired level of sensitivity for you vehicle A smaller value is more sensitive a larger value is less sensitive 536 Configuring the Engine RPM Alert 1 On the Settings menu select MANAGE ALERTS 2 To disable the engine RPM alert click the checkbox next to the words Engine RPM The checkmark will be cleared To enable the engine RPM alert click the checkbox The checkmark will be added 537 3 Click the words Engine RPM to configure the RPM threshold 4 Enter the engine RPM threshold in revolutions per minute and the minimum time required in seconds that you want to trigger the engine RPM alert That is when the engine RPM exceeds the RPM threshold for the number of seconds you specify the engine RPM alert will
128. l work on compatible vehicles Battery Voltage 463 Last recorded Location of vehicle The most recent alerts 464 The most recent diagnostic information reported by your vehicle The most recent trips Note You will only see Health information if your vehicle has reported trouble codes using the diagnostic code scanning feature See Performing a diagnostic Scan on Your Vehicle If your vehicle has no Health issues you will see the following note No trouble codes found 465 Status of the Wi Fi Hotspot the Wi Fi icon will be colored blue when the hotspot is on and grey when it is off Location Use the Location feature to locate your vehicles at any time The location screen indicates the last recorded vehicle locations The current vehicle the one identified at the top of the screen is indicated by a green vehicle marker with a black dot in the center Other vehicles are indicated by a blue marker with a black dot in the center surrounded by a transparent circle You can use the standard map controls to change the way the map is displayed such as satellite and street view The Geo Fence button allows you to manage the geo fences for your vehicle See Managing Geo Fences for more information The Live Tracking button turns on the live tracking feature See Live Tracking for more information 466 Depending on zoom level all vehicles may not be visible on the main map The mini map shows the locations of
129. layed will be shown Use the Hide Show Vehicles feature available on the Location menu select vehicles for display 53 It s really cold where I live Will this affect the module Being a cellular device the module will generally work in the same conditions as your cell phone although there are no batteries in the module to be concerned about as you would have with a cell phone 54 It s really hot where I live Will this affect the module Being a cellular device the module will generally work in the same conditions as your cell phone although there are no batteries in the module to be concerned about as you would have with a cell phone 55 How do you use the data collected on my vehicle Delphi will never forward your specific individual vehicle data to your wireless carrier or any third parties without your express permission Your vehicle data may be aggregated with other vehicle data anonymously for other purposes per the Terms of Service which you the consumer accepted after your first login 56 Does Delphi or my wireless carrier track me or my cars without my knowledge The Delphi Connect service is intended solely for the consumer to use for their own purposes and no one else can track your vehicle unless you give them your username and password Protect your username and password to prevent any unauthorized person from accessing your information 57 How can I program the module to track my mileage You can use the programm
130. le cannot be uniquely identified from another vehicle on the account This can occur when you have two vehicles with similar make and model and one or both do not report the VIN If all modules are properly installed use the Hide Show Vehicle feature located on the Location screen menu to make sure the vehicles will be displayed on the map 78 How do I add an additional module to my account If the additional or second module is on an account that you have logged in to first remove the second module from that account using the Remove feature Then log into the account called the master account you want to add it to and use the Add Module feature You will need to enter the ESN or IMEI or MEID and the Registration Key of the second module These are printed on the module label You may also need to enter in the username and password of the second module account Once successfully added you will need to i log out of your master account and log back in and ii if currently installed in a vehicle remove the second module from the vehicle and reinstall it in the vehicle These two steps will ensure you will be able to see the new module in your account In the apps from the Settings menu tap Account Settings then tap Module Management On the website under the Settings menu select Manage Modules 585 79 I don t see all my vehicles on the map On the dashboard only the current vehicle will be displayed on the small location map
131. le information tap Settings from the side menu then tap Vehicle Settings 156 2 Tap the vehicle you wish to review and then tap Edit 157 3 You can enter either the VIN from your vehicle or you can enter the vehicle make model and model year Tap the circle next to the information you want to provide 158 4 Enter the VIN or use the drop down menus to select your vehicle s make model and model year 5 Tap Save to save your changes or back to exit without saving your changes 159 Configuring Reports The Reports and Alerts settings allow you to generate trip report Reports will be in Excel format containing information about trips made by your vehicle Trips contained in the report can be changed by using the user selected date range One time report or generated with certain frequency recurring reports Configuring the One Time Report 1 Tap Settings from the side menu then tap Vehicle Settings 160 2 Tap the vehicle you wish to configure 161 3 Tap Reports and Alerts 4 Tap One Time 162 5 Tap Start Date and End Date to set the start date and end date of the trips that you would like to contain in the report Once the start date and end date is selected tap Create Report to create your report 163 6 Tap Create Report once the start date and end date is selected to create your report Note A download link will be sent to the email address associated with your account See the Accoun
132. le make from the provided drop down selector and tap Submit If you are unable to select your vehicle you can use the Click here link to submit an email for the unlisted vehicle 3 A description of the location of your OBD II port will be given Click View a picture of your OBD II port to view an actual photograph of the location of your OBD II port 21 4 You will see a picture of the location of your OBD II connector Note If needed you can access the OBD Locator from the smartphone app or website at any time In the smartphone app this feature is located in the Side Menu under Settings gt About gt OBD Locator 22 Install Your Module 1 Use your Verizon Wireless smartphone to check that you have a strong signal where your vehicle is parked Don t have Verizon coverage Visit Verizon s interactive coverage map verizonwireless com maps 2 Make sure your vehicle is parked outside in a safe location and the engine is turned off 3 Now plug the module into the OBD II port or into the extension cable if it is required Make sure that the module is fully seated Helpful Installation Tips If the module seems to be difficult to insert DO NOT FORCE IT Remove the device and examine both connectors for any bent pins There is only one orientation that the module will plug in Place two fingers behind the plug in your vehicle to hold it steady while plugging in the Module If the module prot
133. me manner as you would with your manufacturer key fob In addition you can also use the Delphi Connected Car website to send key fob commands to your vehicle Note You will only need to pair the key fob using the Delphi Connect app or the website once After the initial pairing it will be available from the smartphone app or website 313 Pair Smartphone Bluetooth to Module This feature lets you access the key fob functions on your Delphi Conncted Car smartphone app when within Bluetooth range of the module range is dependent on your cell phone This feature requires Successful key fob pairing to your vehicle A compatible smartphone with Bluetooth Note If the module has a cellular connection and the Wi Fi hotspot is on and connected to at least one device the ability to send key FOB commands over Bluetooth will be disabled All key FOB commands will be sent over the cellular network To pair your Smartphone with the module Bluetooth Direct Connect follow the steps below 1 Access the Delphi Connect Car app side menu Tap Settings 314 2 Tap Vehicle Settings 3 Tap the vehicle in which the module is currently installed 315 4 Tap Bluetooth Settings 316 5 Tap Discover to activate Bluetooth pairing 6 The Status LED on your module should begin flashing blue 7 Press your phone s Home button and follow the procedures for turning on your smartphone s Bluetooth feature 8 Tap Se
134. me you access the app Enable Personal PIN Code On the side menu tap Settings then PIN code 435 Enter a 4 digit PIN You will be asked to re enter the 4 digit PIN for confirmation 436 The PIN code will now show ON 437 Disable Personal PIN Code On the side menu tap Settings then PIN code 438 Enter your 4 digit PIN 439 The PIN code will now show OFF 440 About Section The About section allows you to Access the OBD Locator Review the current Privacy Policy and Terms of Use Locating Your OBD Connector The OBD Locator button will launch your internet browser and navigate to a web page where you can select your vehicle and determine the location of the OBD II connector To access the OBD Locator on the side menu tap Settings 441 Tap About and then tap OBD Locator 442 Reviewing the Terms of Use and Privacy Policy To review the Terms of Use and Privacy Policy on the side menu tap Settings 443 Tap About and then tap the document you with to review 444 Logout On the Side Menu of the app tap Log Out to logout from your vehicle This will return you to the login screen Note The Delphi Connect smartphone app will remain logged in unless the user logs out using the MENU and Log Out selection 445 Using the Delphi Connect Website Accessing the Website You can log in to your vehicle at mycar delphi com Forgot Username or Password Should you forget your account
135. member to unpair the module from your smartphone sometimes this is called forget 328 Settings The Settings menu provides access to your Account Settings Vehicle Settings your personal PIN code and additional information in the About section 329 User Settings Account Email Address The account email is used to communicate information regarding your connected car account for example the forgot username and forgot password features Account Settings The Account Settings allow you to Modify your User Settings including login credentials account email address language for notifications and unit of measure Manage the modules associated with your account 330 Add Account Email Address On the side menu tap Settings then Account Settings then User Settings then Enter Email Address 331 Edit or Delete Account Email Address To edit or delete the account email address On the side menu tap Settings then Account Settings then User Settings then tap the email address you entered previously 332 Enter your new account email address or delete the current one by clearing the field Tap Save Settings to save the email address or tap the Back button or Side Menu to exit without saving 333 Change Username On the side menu tap Settings then Account Settings then User Settings then tap Username 334 Usernames must be at least one character long can include letters numbers and special characters The
136. ment guide at delphiconnect com fitment 30 Why isn t the data on my Dashboard page right To view the latest vehicle data use the Refresh feature The time and date of the last refresh is displayed 31 Do I need a Smartphone to use the Delphi Connect system No once you set up your Delphi Connect account you can sign in to it through the Internet by visiting mycar delphi com 32 How many geo fences can I set You can set a maximum of 6 geo fences per vehicle 33 How do I create geo fences in different states You can create geo fences in any location you wish using the geo fence feature on the website or the smartphone app 34 Can I create a geo fence by using an address or business name Yes when creating a new geo fence you can enter an address or business name to locate where you wish to create a new geo fence 577 35 Does the module impact my gas mileage The module has no impact on your vehicle s gas mileage 36 Why don t I see the right vehicle at the top of my Dashboard page If you have connected your module to more than one vehicle or have more than one module in your account you can choose which vehicle s data you want to view On the website click the down arrow next to the vehicle name at the top of the page and select the desired vehicle In the Android app tap the name of the vehicle name at the top of the screen and tap the desired vehicle In the iPhone app tap the vehicle icon at the top of the
137. message while your key fob is being initialized The configuration step can take up to 5 minutes 503 4 When complete the following screen will be displayed and you will need to be in the vehicle to perform the final key fob set up step If you wish to complete the process later you can tap Perform this step later 5 Once in the vehicle tap Continue Carefully follow the on screen instructions You may be required to push buttons in your vehicle such as the door lock unlock switch or you may need to turn the ignition key a certain number of times Following successful pairing of your Key Fob you should be able to use your Delphi Connect app to send key fob commands over the Verizon Network to your vehicle in the same manner as you would with your manufacturer key fob In addition you can also use the website to send key fob commands to your vehicle with your Internet connection Note You will only need to pair the key fob using the Delphi Connect app or website once After the initial pairing it will be available from the smartphone app or website 504 Key Fob Setup without VIN 1 To enable your keyfob feature without a vehicle VIN navigate to the KEY FOB tab If your key fob is not already set up you will see the following message Click on START CONFIGURATION to begin the fob set up process 2 Use the on screen prompts to select your vehicle and click Submit If are not able to select your vehicle tap My vehicle is n
138. n clearing codes tap the soft menu at the bottom of the screen Then tap Clear trouble codes 102 Tap Display only to clear the codes from your display tap Vehicle to clear the codes from your vehicle or tap Cancel to exit 103 Recent Trips The Recent Trips feature records all the trips the vehicle has taken since you installed the mod ule Within the smartphone app you can view ten vehicle trips per page The most recent trip is listed first You can scroll down to load and view subsequent pages of 10 trips at a time Select any trip to view the trip details Tap any trip to view its details 104 The trip details include total distance start date and time start location end date and time end location and the amount of time the engine was idle time during the trip Tap View Trip Map to view the trip on a map 105 Use the map control tools on page 49 to scroll and zoom the map or turn on Satellite view Note During trips the location of the vehicle is logged every minute These points are called breadcrumbs and are shown as dots on the map The blue line connects these breadcrumbs to approximate the route the vehicle took 106 Key Fob Pairing The key fob setup process has two main steps configuring your module for your vehicle and pairing your module with your vehicle You can perform the configuration step at any time from either the smartphone app or the website To complete the pairing step you will need to be
139. n managing Geo Fences 2 In the Geo Fences settings panel click CREATE NEW FENCE 481 3 Click ENTER ADDRESS 482 4 Enter the address or business name you want to find and click VIEW RESULTS 483 5 Scroll through the list of search results You can modify the search criteria and click VIEW RESULTS to refresh the results Within the search results click the desired location A Geo Fence will be created at the selected location 484 6 Follow the on screen instructions to locate and size the Geo Fence Use the icons in the upper right corner of the map to change the shape of the geo fence between a circle and a rectangle The name of the Geo Fence will default to your search text but you can change it to a different name When you are finished click Save to save the Geo Fence Click Back to return to the search results and choose a different result or change the search criteria To exit without saving your changes click CANCEL or click Close Geo Fence 485 Edit an existing Geo Fence 1 Click the Geo Fence button in the Location view to begin managing Geo Fences 2 Click on the name of the Geo Fence you want to edit The map will center on that Geo Fence Click on the arrow next to the Geo Fence you want to edit 486 3 Follow the on screen instructions to locate resize and rename your Geo Fence You can hide the Geo Fence panel to see more of the map by clicking on the panel see yellow box Simply click the tab ag
140. ne module associated with your account you can select which vehicle s information to view Tap your vehicle name at the top of the screen using the drop down button Tap the vehicle you wish to view or select the current vehicle if you do not wish to change vehicles 49 Dashboard The Dashboard provides a summary of your vehicle status It includes the following information Basic vehicle information including the engine run status current programmable odometer battery voltage and the fuel level if your vehicle supports this feature If you have a Wi Fi equipped model the Wi Fi icon will be colored blue with the hotspot is on and grey when it is off Note Fuel level readings will work on compatible vehicles 50 Last recorded location of vehicle The most recent alerts 51 The most recent health information reported by your vehicle The most recent trips Note You will only see Health information if your vehicle has reported trouble codes using the diagnostic code scanning feature See Performing a diagnostic Scan on Your Vehicle If your vehicle has no Health issues you will see the following note No trouble codes found 52 Location Use the Location feature to locate your vehicles at any time The location screen indicates the last recorded vehicle locations The current vehicle the one identified at the top of the screen is indicated by a green vehicle marker with a black dot in the center
141. ner of the box 255 If you have selected a vehicle to show on the map and the location is unknown a message will be displayed at the top of the map indicating how many vehicle locations are unknown Tap the message to see a list of all vehicles which have unknown locations Missing ios_loc_unknown3 256 Hide Show Vehicles on the Location Map On the location screen you can select which of your vehicles you wish to display on the map using the Hide or Show Vehicles feature on the location menu 257 Check the vehicles you wish to show in the location map You cannot uncheck the current vehicle Tap Select Current Vehicle Only to display only the current vehicle on the map Tap the back arrow at the top of the screen to return to the location menu Tap the back arrow again to close the location menu 258 Map View The Map view can be customized using the map controls You can use the standard Apple map controls such as scrolling and zooming to adjust the Map view To enable and disable the satellite view tap Satellite on the location menu 259 View Geo Fences To enable and disable the display of Geo Fences tap the Show Geo Fences switch on the location menu You will see the geo fences associated with the current vehicle See Managing Geo Fences for more information 260 Find My Car Tap the Zoom to Vehicle button to center the map on the current vehicle s location 261 Find All My Cars On the location menu tap the
142. nfiguring the One Time amp Recurring Reports 517 Configuring Alerts 527 Configuring the Geo Fence Alerts 527 Configuring the Speed Alert 531 Configuring the Motion Alert 534 Configuring the Engine RPM Alert 536 Configuring Notifications 538 Add a Notification Email Address 538 Delete a Notification Email Address 541 Add a Notification Text Number 543 Delete a Notification Text Number
143. ng pull to fully remove it 70 Why is it hard to disconnect the module from the OBDII port The module was designed to maintain a secure and snug fit on all vehicles so that it would never come loose or fall off the connector Vehicles which are driven on bumpy roads create excessive vibration which could loosen the module if it weren t designed for a snug fit 71 Should I disconnect the module before having my vehicle jump started Delphi recommends disconnecting your module when jump starting your vehicle 72 I have a Check Engine Light on but I don t see anything on the Health page Why Diagnostic codes will automatically be scanned when the module is installed Anytime following installation to retrieve current codes you need to press the refresh button on the health page in the website not the smartphone app and follow the instructions If your error codes still do not show up your vehicle manufacturer may have manufacturer specific codes they have not shared with other tool providers which prevents the module from properly reading these codes 73 What codes are pulled during a vehicle health scan pending active historical The vehicle scan will display the diagnostic codes reported by the vehicle The codes returned varies by vehicle manufacturer but in general these are codes that have been set since the last time the codes were cleared in the vehicle 74 Can I clear Diagnostic Codes in my car Yes you can send a command
144. nter additional mobile numbers tap Add Notification You can enter as many mobile numbers as you wish 202 Modify or Delete a Notification You can delete a notification associated with any alert The process is similar for all alerts here is how to delete notifications for the speed alert For Geo Fence notifications you will need to tap the name of the Geo Fence you wish to configure 1 Tap Settings from the side menu then tap Vehicle Settings 203 2 Tap the vehicle you wish to configure 204 3 Tap Alerts amp Notifications 205 4 Tap the word Speed to configure the notifications 206 5 If you do not see the notification email addresses or mobile numbers displayed on the screen tap the small down arrow to right of the word Notifications to expand the notification section 207 6 To delete a notification email address or mobile number tap the x next to the email address or mobile number you want to delete 7 Tap Save to save your changes or tap the Back button or the side menu button to exit without saving your changes 208 Wi Fi Hotspot Model ACT233L of the Delphi Connect system offers you a mobile hotspot in your vehicle The hotspot is enabled whenever the engine is running and can be programmed to be enabled for a period of time after the engine is turned off You can have a maximum of five devices connected to the hotspot at one time Configure the Network Name SSID and Broadcasting From the S
145. ock Connected Devices 1 Log into the hotspot administrator portal 2 Click on Connected Devices To block a specific device from connecting to the hotspot click Block next to the device A blocked device will be listed under Blocked Devices To unblock a device click Unblock next to the device 422 Modify Administrator Password 1 Log into the hotspot administrator portal 2 Click Hostpot Settings Click the Hotspot tab Click the Admin Password subtab 3 Enter the current password 4 Enter the new password twice 5 Click Save Changes 423 Modify Hotspot Timeout The hotspot can be configured to remain on after the engine has been turned off When the engine is turned off the hotspot will remain on for a programmable amount of time called Shut Off Time This time ranges from 0 to 30 minutes If at the end of Shut Off Time and anytime thereafter there are no devices connected to the hotspot the hotspot will turn off and remain off until the engine is started If Shut Off Time is set to 0 then when the engine is turned off if no devices are connected to the hotspot it will shut off immediately If there is at least once device connected the hotspot will remain on In order to limit the amount of time the hotspot is enabled after the engine is turned off an additional time called Force Shut Off Time begins when the engine is turned off This time ranges from 0 to 120 minutes Once the Force Shut Off Time expires the hotspo
146. og back in This will ensure you see all modules associated with your account 25 Does the programmable odometer show me total vehicle mileage or just the recent trip mileage You can use either method If you clear the programmable odometer prior to a trip it will perform as a trip odometer displaying the mileage for that trip If you set the odometer to your vehicle odometer it will track the total mileage of your vehicle 26 Why is the programmable odometer not updating while I am driving The programmable odometer will not update until your turn off the ignition and the trip is recorded in your Delphi Connect account 27 How do I get a copy of the User Manual You can download the User Manual from http delphiconnect com connect your car php 576 28 Why doesn t my VIN or my make model and year of my vehicle show up on my Dashboard page Not all vehicles report VIN to the module For those which do not you will see the word Vehicle followed by a number such as Vehicle 1 You can update your vehicle information by entering the VIN or the make model and year of your vehicle yourself In the mobile app navigate to the Settings menu select Vehicle Settings select the vehicle you wish to edit and then select Edit On the website click the name of the vehicle at the top of the screen 29 Why doesn t fuel data show on my Dashboard page Not all vehicle manufacturers report fuel level to the module Refer to the fit
147. om fitment or you did not place the ignition in the On position 37 Verify Module Setup 1 Start the engine and let it run for at least 30 seconds 2 Stop the engine and wait at least 20 seconds 3 You are now ready to access your vehicle information using the Delphi Connect app or website If you see the following screen click on RETRY to connect to your vehicle If you see the login screen enter in the password and username you used during setup You should see the Dashboard screen If not click the Retry button 38 If you still do not see the Dashboard screen see the Troubleshooting section of this guide Reconnect Your Module If you are installing the module for the first time please refer to the instructions for First Time Setup If your device becomes disconnected from your vehicle or the battery is disconnected from your vehicle you will need to re initialize the module with your vehicle In this case please complete the following steps Note If you are re initializing the module to a vehicle that you have previously used with the module The vehicle history will be available for all times the Module was connected If you paired the keyfob previously to this vehicle it will remain paired once reconnected Install Your Module 1 If you are currently using the app on your Verizon Wireless smartphone use your smartphone to check that you have a strong signal where your vehicle is parked
148. on Note The map will follow the vehicle during live tracking even if you change the zoom level If you scroll the map pan then the map will stop following the vehicle To resume following the vehicle with the map click Zoom to Vehicle on the location menu 94 Alerts The Delphi Connect application will notify you with alerts of specific vehicle behaviors Current alerts include the following Vehicle speed exceeding a limit that you choose Vehicle RPM exceeding a limit that you choose Vehicle has entered or exited a Geo Fence location The Check Engine Light CEL has illuminated this is sometimes referred to as the Malfunction Indicator Lamp MIL The battery voltage falls below 11 5 volts While the engine is not running and the vehicle experiences a motion that exceeds a threshold that you choose 5 failed attempts logging into your account You can also configure email and text message notifications for each alert For more information on configuring your alerts and the associated notifications see sections Configuring Alerts and Configuring Notifications Note The motion alert is enabled 10 minutes after the vehicle is turned off and disabled when the vehicle is started 95 Within the smartphone app you can scroll to view all of your Alerts The most recent Alert appears first 96 Clearing Alerts To clear alerts tap the box next to the alerts you wish to clear and tap Clear The sm
149. onnected devices Next to each device there is button to Block that device from accessing the hotspot See the User Manual for more detailed information 83 How many devices can I connect to my Delphi Connect Wi Fi Hotspot You can connect up to 5 devices at one time 84 How will using the Wi Fi hotspot affect my data usage All usage of the Wi Fi hotspot will be added to your normal data usage for your wireless account 586 85 How do I activate my Hotspot The Wi Fi hotspot is enabled prior to purchase 86 How do I change my login information for my hotspot connection In the apps under the Settings page tap Account Settings Module management then tap the name of the Wi Fi capable module you want modify Tap Wi Fi Hotspot to access the Wi Fi settings On the web select Manage Modules on the Settings drop down menu then click on the Wi Fi icon next to the module you wish to modify For full access to all settings use the administrator portal available in the module Connect to the module over Wi Fi Open your browser and in the address bar enter http my dphconnect and press Enter 87 Will using my hotspot drain my battery While the engine is running there is no impact to your battery If you use the hotspot while the engine if off you will use some power from the battery You can control the time the hotspot remains on after turning the engine off by using the shutoff timers 88 Can I access my mobile hotspot from outside
150. ons you will need to tap the name of the Geo Fence you wish to configure 1 Tap Settings from the side menu then tap Vehicle Settings 399 2 Tap the vehicle you wish to configure 400 3 Tap Alerts amp Notifications 401 4 Tap the word Speed to configure the notifications 402 5 Tap Add Email at the bottom of the screen If you do not see the button Add Email tap the small down arrow to right of the word Notifications to expand the Notifications section 403 6 Tap Add Notification 7 To send a notifcation to an email address select the email address icon and enter a valid email address in the format myemail email com To enter additional email addresses tap Add Notification You can enter as many email addresses as you wish 404 8 To send a text notification to a mobile number select the mobile number icon enter a valid 10 digit mobile number in the format 1112223333 using only numbers and no other characters To enter additional mobile numbers tap Add Notification You can enter as many mobile numbers as you wish 9 Tap Save to save your changes or tap the Back button or the side menu button to exit without saving your changes 405 Delete a Notification You can delete a notification associated with any alert The process is similar for all alerts here is how to delete notifications for the speed alert For Geo Fence notifications you will need to tap the name of the Geo Fence you wish to configure
151. op down menus tap the desired time settings Tap Save Settings to save your changes or back to exit without saving your changes 214 View Connected Devices From the Settings menu tap Account Settings Module Management then tap the module you wish to configure Tap Connected Devices You will see all devices currently connected to the hotspot 215 Wi Fi Administrator Portal Access You can log in to the Wi Fi hotspot using an administrator account while connected to the hotspot The administrator account is best viewed on a laptop or similar device with a large screen All screenshots in this section are taken from a laptop screen for clarity Open the web browser on your laptop or mobile phone In the address bar enter my dphconnect and press Enter If you have difficulty reaching the administrator website clear your browser s cache and try again The home page provides you links to hotspot settings account information and help 216 In order to view or modify any of the hotspot settings you will need to sign in as the administra tor You can click the Sign In link in the upper right hand corner or you will be prompted to sign in when you try to access the hotspot settings The default administrator password is printed on the product label and called Password Note The administrator login will timeout after 10 minutes of inactivity WARNING This section contains instructions on how to modify the hotspot settings Modifying t
152. ort The OBD connector is usually located on or under the dash on the driver s side Other possible locations are the center console area or inside the glove compartment 5 You will see the following screen after successfully changing your username and password 31 Need help finding your vehicle s OBD Connector port 1 After logging in for the first time click the button labeled OBD LOCATOR You will be presented with the OBD II Port Location Guide 2 Select you vehicle make from the provided drop down selections 32 3 Complete your vehicle selections using the drop downs for Make Model Year Body Type and Trim as requested and then select Submit If you are unable to select your vehicle you can use the Click here link to submit an email for the unlisted vehicle 33 4 A description of the location of your OBD II port will be given Click View a picture of your OBD II port to view an actual photograph of the location of your OBD II port You can also use the Print button to print this page to have with you in your vehicle 34 Note If needed you can access the OBD Locator from the website or the smartphone app On the website click on your username in the upper right hand corner From the drop down menu click the button labeled OBD LOCATOR Install Your Module 1 Check that you have a strong signal where your vehicle is parked Visit Verizon s interactive coverage map verizonwireless com maps
153. ot listed and see section My Vehicle is Not Supported 505 3 Using the Prev and Next buttons look for the fob picture that matches your key fob Once you have found your key fob click Continue If you do not find a picture of your fob click I don t see my fob In this case your fob is not currently supported 3 After you have selected your vehicle press Submit The configuration process can take up to 5 minutes Do not close your browser window during this process 506 4 When complete the following screen will be displayed and you will need to be in the vehicle to perform the final key fob set up step If you wish to complete the process later you can tap Perform this step later 5 Once in the vehicle click Continue Carefully follow the on screen instructions You may be required to push buttons in your vehicle such as the door lock unlock switch or you may need to turn the ignition key a certain number of times Following the successful pairing of your Key Fob you will be able to use your Delphi Connect app to send key fob commands over the Verizon Network to your vehicle in the same manner as you would with your manufacturer key fob In addition you can also use the Delphi Connect website to send key fob commands to your vehicle Note You will only need to pair the key fob using the Delphi Connect app or the website once After the initial pairing it will be available from the smartphone app or website 507
154. ound your key fob tap Continue If you do not find a picture of your key fob tap I don t see my fob In this case your key fob is not currently supported 306 3 Once you have tapped Continue you will see the following message while your key fob is being initialized The configuration step can take up to 5 minutes Do not close the app during this process 307 4 When complete the following screen will be displayed and you will need to be in the vehicle to perform the final key fob setup steps If you wish to complete the process later you can tap Perform this step later 308 5 Once in the vehicle tap Continue Carefully follow the on screen instructions You may be required to push buttons in your vehicle such as the door lock unlock switch or you may need to turn the ignition key a certain number of times Following the successful pairing of your Key Fob you should be able to use your Delphi Connected Car app to send key fob commands over the Verizon Network to your vehicle in the same manner as you would with your manufacturer key fob In addition you can also use the Delphi Connect website to send key fob commands to your vehicle Note You will only need to pair the key fob using the Delphi Connect app or website once After the initial pairing it will be available from the smartphone app or website 309 Key Fob Pairing Without VIN 1 To enable your key fob feature navigate to the Key Fob feature which i
155. ove the card before submitting the Product and store for later use when your Product is returned The Company is not responsible for and does not guarantee restoration of any third party software personal information or memory data contained in stored on or integrated with any other wireless device whether under warranty or not returned to the Company for repair or service To obtain repairs or replacement within the terms of this Warranty the Product should be delivered with proof of Warranty coverage e g dated bill of sale the consumer s return address daytime phone number and or fax number and complete description of the problem transportation prepaid to the Company at the address shown below or to the place of purchase for repair or replacement processing In addition for reference to an authorized Warranty station in your area you may telephone in the United States 800 229 1235 and in Canada 800 465 9672 in Ontario call 416 695 3060 THE EXTENT OF THE COMPANY S LIABILITY UNDER THIS WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT PROVIDED ABOVE AND IN NO EVENT SHALL THE COMPANY S LIABILITY EXCEED THE PURCHASE PRICE PAID BY PURCHASER FOR THE PRODUCT ANY IMPLIED WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SHALL BE LIMITED TO THE DURATION OF THIS WRITTEN WARRANTY ANY ACTION FOR BREACH OF ANY WARRANTY MUST BE BROUGHT WITHIN A PERIOD OF 18 MONTHS FROM DATE OF ORIGIN
156. p the message to see a list of all vehicles which have unknown locations 55 Hide Show Vehicles on the Location Map On the location screen you can select which of your vehicles you wish to display on the map using the Hide or Show Vehicles feature on the location menu 56 Check the vehicles you wish to show in the location map You cannot uncheck the current vehicle Tap Select Current Vehicle Only to display only the current vehicle on the map Tap Save to save your changes and return to the location map or Cancel to return to the map without saving your changes 57 Map View The Map view can be customized using the map controls You can use the standard Android map controls such as scrolling and zooming to adjust the Map view To enable and disable the Satellite view tap Satellite View on the location menu Soft Menu Android soft menu 58 View Geo Fences To enable and disable the display of Geo Fences select Geo Fences on the location menu You will see the geo fences associated with the current vehicle See Managing Geo Fences for more information 59 Find My Car On the location menu tap Zoom to Vehicle to center the map on the current vehicle s location Soft Menu Android soft menu 60 Find All My Cars On the location menu tap Zoom to All Vehicles to resize the map to show all vehicles selected for display 61 Navigate to Vehicle If the GPS is enabled on your smartphone you can have your default nav
157. p will no longer center on the vehicle every 5 seconds 49 Why does the vehicle icon show red ON in live tracking and the engine icon is OFF on the dashboard The live tracking feature uses a red vehicle icon to show the location of the vehicle whether it is running or not The data on the dashboard represents the last time you requested an update of information using the refresh feature which may not be the same as the live tracking data The engine indicator will be updated to show the correct state running or not 50 What is the blue dot on my location screen Within the smartphone apps the blue dot represents the current location of the phone running the app where your phone is not your vehicle 51 I installed my module and it won t pick up my current location Why Your module relies upon GPS to determine vehicle location Location accuracy is subject to GPS accuracy which means that it could take minutes for a first time position to be available and it may not work inside of garages or in other structures It may even be possible that the location in the vehicle where the module is installed may create a weak GPS signal and use of an 580 extension cable may be necessary to relocate the module to a better location for GPS reception 52 I don t see all my vehicles on the map On the dashboard only the current vehicle will be displayed on the small location map On the Location screen all vehicles that are selected to be disp
158. played Click Go Back to exit Advanced Settings or click Continue 4 Click on Firewall to modify the firewall settings Enable or disable VPN Passthrough using the provided ON OFF switch When ON connected devices are allowed to create a VPN tunnel using the hotspot Enable or disable Wi Fi privacy separation using the provided ON OFF switch When ON connected devices cannot connect directly to each other using the hotspot 225 5 Click on LAN to modify the LAN settings Enter the desired IPv4 and IPv6 settings Click Save Changes 6 Click on Port Filtering to modify the port filtering settings Enable or disable port filtering using the provided ON OFF switch If ON create edit or delete the port filtering rules 7 Click Save Changes 226 View Hotspot Support Information The hotspot provides status and diagnostic information as well as links to support services 1 Log into the hotspot administrator portal 2 To view current internet status click on About Delphi Connect Click the Internet Status tab 227 3 To view the model and versions of the hotspot click on About Delphi Connect Click the Info tab 228 4 To view diagnostic information about the hotspot click About Delphi Connect Click on the Diagnostics tab 229 5 To manage hotspot log files click About Delphi Connect Click on the Logs tab To enable recording hotspot logs check Enable Logs Select how long to store each hotspot log before it is au
159. provide an account email address in your User Settings or do not receive the email with your temporary password please call Verizon Wireless Customer Service at 800 922 0204 246 Navigating Around To navigate to a specific category tap the item you want to view such as Alerts Recent Trips Health and Location as shown in the red boxes You can also tap the Side Menu icon located in the top left corner to navigate to the various features of the app NOTE The Wi Fi hotspot icon indicated by the blue box is only available on modules purchased with that feature Side Menu 247 From the Side Menu you can navigate to any of the Delphi Connect features Open the Settings feature to modify account information manage your modules configure Alerts and Notifications and set up Bluetooth pairing for compatible devices Tap Key Fob to access the key fob feature Tap Logout to log out from your vehicle Side Menu Options 248 Refreshing Your Vehicle Data The Delphi Connect system will update your vehicle information as it becomes available This may cause the display to change while you are viewing it If you wish to request the most recent data from the module tap the Refresh button from anywhere within the app A refresh may take up to two minutes You can continue to use the app during this time The newest information will be displayed when it becomes available Note Trips are not complete until after
160. r on your phone to stop the app from running Or you can turn your phone off and then back on again 20 What happens if I load the app on my non Verizon phone The smartphone apps are designed to run on the following smartphones regardless of your service provider Android version 2 2 and later Apple iPhone running iOS version 5 0 and later 575 21 How many mobile devices or PCs can be logged on to the same account There is no limit on how many phones and or PCs can be logged into the same account 22 If I have multiple modules on one account how can I see the data from my other vehicles On an iPhone you can select a different vehicle by tapping on the vehicle icon in the upper right hand corner On an Android you can select a different vehicle by tapping on the vehicle name at the top of the screen On the website you can select a different vehicle by clicking on the drop down arrow located to the right of your vehicle name at the top of the screen 23 How can I see all my vehicles at the same time on the map On the menu within the Location screen use the Hide Show Vehicles features to select which vehicles you want to display on the map 24 When I added a new module the application displayed an error message but once I logged out and logged back in it appeared on the module list Why The proper procedure when adding a new module is to add the module to your account log out of your account on all phones and the website then l
161. rance it is suggested to make a geo fence at least 0 1 miles in any direction to avoid false alerts Create a Geo Fence Using the Map 1 Open the location menu by tapping the information icon Tap Add or Edit Geo fence in the location menu 266 2 Tap CREATE NEW FENCE 3 Select the desired geo fence shape circle or rectangle You can change the shape at anytime 267 4 Scroll and zoom the map to where you would like to place the Geo Fence The cross hairs indicate the center of the geo fence 5 To resize the geo fence tap Resize Shape and use the handles to change the shape of the geo fence boundaries Tap Finish Resize when done 268 6 Tap Save to save your geo fence or the back arrow to cancel creating the geo fence 269 7 Enter the name of the new geo fence and tap Save or tap the back arrow to exit without saving 8 Create additional Geo Fences if desired 270 9 Tap the back arrow when you are done 271 Create a Geo Fence by Searching for an Address or Business Name 1 Open the location menu by tapping the information icon Tap Add or Edit Geo fence in the location menu 272 2 Tap CREATE NEW FENCE 273 3 In the search bar located at the top of the map enter the address or business name you want to find and tap Search 274 4 Select the desired location from the list of results You can modify your search criteria and search again 275 5 Select the desired geo fence shape cir
162. rk Idle dormant 3 blinks every 30 seconds Ready no data activity solid yellow Data activity blinks with data transfer On Roaming network Ready no data activity solid yellow Data activity blinks with data transfer Solid red No wireless service No wireless service Blinking red Transmitting key fob command to vehicle 2 blinks User initiated vehicle setup in process 1 blink per second CAUTION Not recommended with engine running Transmitting key fob command to vehicle 2 blinks User initiated vehicle setup in process 1 blink per second CAUTION Do not start engine Blinking blue Bluetooth Pairing in Progress CAUTION Do not unplug blinking once per second for one minute Engine Off Light sleep blinking once every 10 seconds Bluetooth pairing in progress CAUTION Do not unplug blinking once per second for one minute Blinking white Activation or firmware update in progress CAUTION Do not unplug Activation or firmware update in progress CAUTION Do not unplug 589 Troubleshooting Issue Likely Cause s Corrective Action s Can t login to my account Incorrect username or password entry First time Enter Registration Key from this guide or Vehicle Diagnostics label exactly as shown e g 1a2b 3c4d in Username field lowercase or UPPERCASE Enter ESN DEC from this guide or Vehicle Diagnostics label exactly as
163. rudes into the knee or foot area or prevents an access panel door from closing a Relocation Kit may be used to relocate the module See connectedcar delphi com fitment for recommendations on using a relocation kit with your vehicle Wait for the Status LED to turn solid blue To minimize drain on the vehicle battery the Install Your Module and Initiate Module Setup steps should be performed without interruption The process will take less than 5 minutes Note The first time the module connects to the Verizon network it will perform a one time network setup which will take a few minutes The Status LED will turn solid white and turn off followed by a blinking white sequence When network setup is successfully completed the Status LED will turn solid blue See Understanding the Status LED for more information on the LED color status 23 Note To avoid any unnecessary drain on the vehicle battery it is recommended to not leave the module in the solid blue state for more than 24 hours Initiate Module Setup Stop Do not proceed until the Status LED is solid blue indicating activation on the Verizon network is complete 1 Insert your vehicle s ignition key and turn it to the On position not ACC Accessory Do not start the engine Note Typically all of the warning lamps on the dashboard will illuminate briefly in this position Note For pushbutton start vehicles the procedure is typically to push the Start b
164. s accessible from the Side Menu If your key fob is not set up you will see the following message Tap OK to begin the fob set up process or Cancel to exit 310 2 Use the on screen prompts to select your vehicle and select Submit If are not able to select your vehicle tap My vehicle is not listed and see section My Vehicle is Not Supported 3 Using the Prev and Next buttons look for the fob picture that matches your key fob Once you have found your key fob tap Continue If you do not find a picture of your fob click I don t see my fob In this case your fob is not currently supported 311 4 Once you have tapped Continue you will see the following message while your key fob is being initialized The configuration step can take up to 5 minutes Do not close the app during this process 5 When complete the following screen will be displayed and you will need to be in the vehicle to perform the final key fob setup steps If you wish to complete the process later you can tap Perform this step later 312 6 Once in the vehicle tap Continue Carefully follow the on screen instructions You may be required to push buttons in your vehicle such as the door lock unlock switch or you may need to turn the ignition key a certain number of times Following the successful pairing of your Key Fob you will be able to use your Delphi Connected Car app to send key fob commands over the Verizon Network to your vehicle in the sa
165. s made by your vehicle Trips contained in the report can be changed by using the user selected date range One time report or generated with cer tain frequency recurring reports Configuring the One Time Report 1 Tap Settings from the side menu then tap Vehicle Settings 363 2 Tap the vehicle you wish to configure 364 3 Tap Reports and Alerts 365 4 Tap One Time 5 Tap Start Date and End Date to set the start date and end date of the trips that you would like to contain in the report Once the start date and end date is selected tap Create Report to create your report 366 6 Tap Create Report once the start date and end date is selected to create your report Note A download link will be sent to the email address associated with your account See the Account Email Address under User Settings section of this manual for instructions on how to add your email address to your account 367 Configuring the Recurring Report 1 Tap Settings from the side menu then tap Vehicle Settings 368 2 Tap the vehicle you wish to configure 369 3 Tap Reports and Alerts 4 Tap Recurring 370 5 Tap Frequency to set how often you would like to receive your trip report You can select to receive reports every day a specific day of the week semimonthly or monthly 371 6 Slide the Email Report to the On position to enable your Recurring Report Note A download link will be sent to the email ad
166. screen and then tap the desired vehicle 37 How do I know if I am out of my wireless carrier s coverage area With the engine running you can determine this by looking at the Status LED If it is solid Red there is no cellular coverage If it is solid or blinking Yellow you are connected on a roaming network and off your wireless carrier s network 38 I plugged my module into my OBD II port but I don t see my vehicle when I log into the app or portal Why Verify your vehicle s compatibility using the Fitment Guide before proceeding If it is listed as compatible follow the steps in the installation pamphlet included with your purchase and ensure that each step is completed successfully Check the Troubleshooting section for further guidance Make sure you are looking at the correct vehicle by using the vehicle selector in the app If the blue LED returns to solid after the initial installation your vehicle is currently incompatible with Delphi Connect system 39 Will my module work with the telematics system that came with my car examples include Mercedes mBrace Lexus Enform Hyundai BlueLink BMW ConnectedDrive Volvo On Call The Delphi Connect modules are designed to work regardless of a car s existing telematics system However some features provided by the car maker may be impacted Please contact your car manufacturer for further information 578 40 I setup the key fob feature with my vehicle and now my factory Key Fo
167. sed to determine the approximate location of a mobile device Mobile devices which are connected to a wireless network transmit location based information Additionally if you use applications that require location based information such applications transmit location based information The location based information may be shared with third parties including you wireless service provider applications providers and other third parties providing services FCC COMPLIANCE INFORMATION This device complies with Part 15 of FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 599 2 This device must accept any interference received Including interference that may cause undesired operation INFORMATION TO THE USER This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful Interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful Interfer ence to radio communications However there is no guarantee that interference will not occur in a particular installation Warranty 12 MONTH LIMITED WARRANTY Personal Communications Devices LLC the Company warrants to the original reta
168. specific to your module Enter the SSID and Password here You will need them later to verify that the hotspot is working SSID Network Name Password 4 Review and accept the privacy and terms of use On Android 17 On iPhone 18 5 When prompted change your Username and Password to something easy to remember but difficult for other people to guess Passwords must be at least six characters long and include at least one number Usernames must be at least one character long and do not have to include a number 19 6 You will see the following screen after successfully changing your username and password 7 Now you re ready to install the module in your vehicle Note The Delphi Connect smartphone app will remain logged in to your vehicle indefinitely unless you log out using the Log Out feature Note The Delphi Connect smartphone app will be updated periodically and you will receive notification of updates via standard Android and iOS app update notifications Note You can review Delphi s complete Terms of Use and Privacy Policy at connectedcar delphi com terms 20 Find Your Vehicle s OBD Connector Port The OBD connector is usually located on or under the dash on the driver s side Other possible locations are the center console area or inside the glove compartment Need help finding your vehicle s OBD Connector Port 1 After logging in for the first time tap OBD LOCATOR 2 Select your vehic
169. still being reported by your vehicle If you clear the codes from your vehicle the module will command your vehicle to clear the current diagnostic codes If a fault condition exists in your vehicle a diagnostic code may return until the problem is fixed Clearing the codes in the vehicle will not clear the codes you see displayed in the app in the Health section You can leave this list if you want to maintain a history of your vehicle s health Note Simply clearing the diagnostic codes in your vehicle will not repair any problems it may have Driving a vehicle that has diagnostic problems without first repairing them may cause damage to your vehicle You should always correct any problems before clearing the diagnostic codes in your vehicle 498 To begin clearing codes tap CLEAR ALL Tap Display to clear the codes from your display tap Vehicle to clear the codes from your vehicle or tap Cancel to exit 499 Recent Trips The Recent Trips feature displays all the trips the vehicle has taken since you installed the module The most recent trip is listed first Use the navigation buttons to scroll through your trips Click in any row see the yellow box to view the details of a specific trip Select CLEAR ALL to clear all the trips from this vehicle s history Use the map control tools to change the rotation zoom and view type Bird s Eye or Road view See Modify the Map Display for more information on customizing the Map vi
170. sword to connect to the hotspot 802 11 mode wireless protocol to use Security mode WPA2 Personal PSK is currently the only security mode supported Maximum number of connected devices 1 through 5 Enable and disable broadcasting of the SSID allows devices to scan for and see the hotspot network name Channel to use select auto to allow the module to choose the best channel 1 Log into the hotspot administrator portal 2 Click on Hostpot Settings Click the Wi Fi tab 563 3 Edit the hotspot settings 4 Click Save Changes Modify Advanced Hotspot Settings The advanced hotspot settings allow you to configure the following settings Firewall this includes VPN Passthrough and Wi Fi Privacy separation LAN settings for IPv4 and IPv6 settings Port filtering 1 Log into the hotspot administrator portal 2 Click on Hostpot Settings Click the Advanced tab 564 3 A warning message will be displayed Click Go Back to exit Advanced Settings or click Continue 4 Click on Firewall to modify the firewall settings Enable or disable VPN Passthrough using the provided ON OFF switch When ON connected devices are allowed to create a VPN tunnel using the hotspot Enable or disable Wi Fi privacy separation using the provided ON OFF switch When ON connected devices cannot connect directly to each other using the hotspot 565 5 Click on LAN to modify the LAN settings Enter the desired IPv4 and IPv6 s
171. t Email Address under User Settings section of this manual for instructions on how to add your email address to your account 164 Configuring the Recurring Report 1 Tap Settings from the side menu then tap Vehicle Settings 165 2 Tap the vehicle you wish to configure 3 Tap Reports and Alerts 166 4 Tap Recurring 5 Tap Frequency to set how often you would like to receive your trip report You can select to receive reports every day a specific day of the week semimonthly or monthly 167 6 Slide the Email Report to the On position to enable your Recurring Report Note A download link will be sent to the email address associated with your account at the Frequency selected See the Account Email Address under User Settings section of this manual for instructions on how to add your email address to your account 168 Configuring Alerts The Alerts amp Notifications settings allow you to customize some of the alerts available to you All alerts will be stored in your vehicle s cloud data and can be viewed using your smartphone app See section Alerts You can also configure the notifications associated with each alert See section Configuring Notifications Note The following alerts cannot be customized You can only enable and disable the alert from occurring Battery Level Check Engine Light and Failed Login Configuring the Geo Fence Alerts 1 Tap Settings from the side menu then tap
172. t relocating the module for better GPS reception in the event of position accuracy problems 2 Can I receive alerts via text message Yes you can instantly receive alerts via a text message sent to your mobile phone without having to login to your account On the smartphone app from the Settings menu tap Vehicle Settings then tap the vehicle you want to configure then tap Alerts amp Notifications On the website on the Settings menu click Manage Alerts 3 Can I have alert notifications sent to multiple email addresses and multiple mobile phones Yes for each alert you can define any number of email addresses to receive alert notifications In addition you can specify any number of mobile phone numbers to receive a text message for each alert On the smartphone app from the Settings menu tap Vehicle Settings then tap the vehicle you want to configure then tap Alerts amp Notifications On the website on the Settings menu click Manage Alerts 4 Can I create customized alerts Yes you can customize the following alerts Speed alert threshold RPM threshold value and minimum time required to set a high RPM alert Individually enable or disable the entry and exit alerts for each geo fence Amount of G forces required to trigger a motion alert 5 I drove over the programmed speed threshold why didn t I receive a speed alert The speed alert is only set once the vehicle goes over the threshold for at least 5 seconds In add
173. t will turn off regardless if any devices are connected If Force Shut Off time is set to 0 then the hotspot will turn off as soon as the engine is turned off even if devices are currently connected 1 Log into the hotspot administrator portal 2 Click on Hostpot Settings Click the Hotspot tab Click the Preferences subtab 3 Select the desired timeout values 4 Click Save Changes 424 Backup and Restore Hotspot Settings Settings 1 Log into the hotspot administrator portal 2 Click on Hostpot Settings Click the Hotspot tab Click the Backup and Restore subtab 3 To backup your current hotspot settings click Download Enter the name and location of the backup file An xml file will be stored at the selected location containing your settings 4 To restore previously saved settings use your browser to select the backup file to restore Click Restore Now You will be asked to confirm you with to load the settings 5 To restore the hotspot settings to the factory default values click Restore Factory Defaults Note Restoring hotspot settings from a file or to the factory defaults will overwrite all existing hotspot settings 6 Click Save Changes 425 Modify Basic Hotspot Settings The Wi Fi hotspot settings allow you to configure the following settings Wi Fi network name SSID name used by devices wishing to connect to the hotspot Network password required password to connect to the hotspot 802
174. t your remote keyless entry system Check if smartphone Bluetooth is ON Verify Delphi Connect system ACT231 is listed in smartphone paired Bluetooth devices Verify smartphone is listed in Delphi smartphone app in Settings page as Authorized No Bluetooth connection if paired and authorized and within 30 feet of Vehicle Diagnostics Module 595 Can t pair my smartphone to Delphi Connect system with Bluetooth Incompatible smartphone Must be iPhone with iOS 5 0 or later or Android 2 2 or later and with Bluetooth 2 1 or higher Delphi Connect system wasn t in Bluetooth pairing mode On the Settings menu in the app tap Vehicle Settings then tap your vehicle from the list then tap Bluetooth Settings then tap the Discover button and ensure LED begins flashing blue every second Too far away from Delphi Connect system Must be within 30 feet of Delphi Connect system for Bluetooth functions 596 Customer Information Your Wireless Device and Third Party Services Verizon Wireless is the mobile carrier associated with this wireless product However many services and features offered through the product are provided by Delphi alone or in conjunction with third parties Verizon Wireless is not responsible for your use of your wireless device including any damage resulting from installation of the device and is not responsible for any non Verizon Wireless applications services or any personal inform
175. the engine RPM alert That is when the engine RPM exceeds the RPM threshold for the number of seconds you specify the engine RPM alert will be recorded 7 Tap Save to save your changes or tap the Back button or the side menu button to exit without saving your changes See Configuring Notifications for information on configuring notifications 397 Configuring Notifications For each alert you can configure email and text notifications that will be sent when the alert occurs This includes the ability to send a notification email to any number of email addresses you choose for each alert and to send a text message to any number of mobile phones you choose for each alert Note When you add a new mobile number for notifications you will receive a confirmation txt message with opt in instructions In order to receive notifications at that number follow the opt in instructions in the txt message If you do not opt in you will not receive notifications on that mobile number Note To discontinue receiving alerts on a mobile phone you can remove the mobile number from the notification settings You can also reply STOP to any notification txt message This will remove the mobile number from every place it occurs in the notification settings 398 Add a Notification You can add an email and text SMS notification to any alert The process is similar for all alerts here is how to add notifications to the speed alert For Geo Fence notificati
176. the road and parked before attempting to remove the mobile device PRECAUTIONS Your mobile device is a high quality piece of equipment Before operating read all instructions and cautionary markings Failure to follow the directions below could result in serious bodily injury and or property damage DO NOT use this equipment in an extreme environment where high temperature or high humidity exists DO NOT abuse the equipment Avoid striking shaking or shocking 598 DO NOT expose this equipment to rain or spilled beverages DO NOT use unauthorized accessories GPS amp AGPS You mobile device uses a Global Positioning System GPS signal for location based applications A GPS uses satellites controlled by the U S Government that are subject to changes implemented in accordance with the Department of Defense policy and the 2008 Federal Radio navigation Plan FRP Changes may affect the performance of the location based services on your Delphi Connect system Your mobile device can also use an As sisted Global Positioning System AGPS which obtains information from the cellular network to improve GPS performance AGPS uses your wireless service provider s network and there fore airtime data charges and or additional charges may apply in accordance with your service plan Please contact your wireless service provider for details Location Information Location based information includes information that can be u
177. tomatically deleted 230 6 To view available support links click About Delphi Connect Click on the Help amp Support tab 231 Personal PIN Code For added security you can create a personal PIN code Once created the PIN must be entered each time you access the app except when logging in to the app That is you will be required to enter the PIN whenever you return to the app from using a different feature of your phone If someone enters an incorrect PIN 5 times in a row the app will be logged out and you will need to log in the next time you access the app Enable Personal PIN Code On the side menu tap Settings then PIN code 232 Enter a 4 digit PIN You will be asked to re enter the 4 digit PIN for confirmation 233 The PIN code will now show ON 234 Disable Personal PIN Code On the side menu tap Settings then PIN code 235 Enter your 4 digit PIN 236 The PIN code will now show OFF 237 About Section The About section allows you to Access the OBD Locator Review the current Privacy Policy and Terms of Use Locating Your OBD Connector The OBD Locator button will launch your internet browser and navigate to a web page where you can select your vehicle and determine the location of the OBD II connector 1 To access the OBD Locator on the side menu tap Settings 238 2 Tap About and then tap OBD Locator 239 Reviewing the Terms of Use and Privacy Policy 1 To review the
178. tric units such as kilometers and kph On the side menu tap Settings then Account Settings then tap User Settings 144 Tap Units of Measure and select desired system of measurement from the drop down list Tap Save to save your selection 145 Module Management Module Management allows you to View the modules associated with your account Add modules to your account Remove modules from your account View Modules Associated with Your Account On the side menu tap Settings then Account Settings then Module Management You will see all the modules currently associated with your account 146 Add a Module to Your Account 1 On the side menu tap Settings then Account Settings then Module Management 147 2 Tap Add Module 148 3 Enter the ESN or IMEI and the device Registration Key exactly as they are printed on the module label including the dash in the Registration Key Tap Add 149 4 If the module is still associated with another account you will also need to enter the Username and Password of that account then tap Add Note Once you have added the module to your account log out from your account on all smartphone apps and the website Unplug the module if it is currently connected to a vehicle Plug the module into the desired vehicle Finally follow the steps in section Reconnect Your Module You may now log into your account to view your new module in your account 150 Note Any veh
179. twork Name SSID and Broadcasting 411 View Connected Devices 413 Configure the Network Password 414 Configure the Hotspot Timeouts 416 Wi Fi Administrator Portal Access 418 View Hotspot Data Usage 420 View Block and Unblock Connected Devices 421 Modify Administrator Password 422 Modify Hotspot Timeout 423 Backup and Restore Hotspot Settings 424 Settings
180. umber and is 574 limited to the following list of characters ABCDEFGHIJKLMNOPQRSTUVWXYZabcdefghijklm nopqrstuvwxyz0123456789 _ amp 15 What if I forget my username or password You can use our automated system if you forgot your login information Simply use the provided buttons on the login screen in both the apps and the website If you enter an email address in your User Settings you will be able to retrieve your login information without contacting customer support 16 What if I forget my username or password You can use our automated system if you forgot your login information Simply use the provided buttons on the login screen in both the apps and the website If you enter an email address in your User Settings you will be able to retrieve your login information without contacting customer support 17 How many modules can I add to one account You can add as many modules as you wish 18 How do I remove a module from my account You can delete a specific module from your account should you no longer need access to it In the smartphone app from the Settings menu tap Account Settings then tap Manage Modules Tap the module you wish to remove then tap Delete Module On the website under the Settings menu click Manage Modules Click on the trash can icon next to the module you want to remove 19 My phone is frozen and I can t do anything with the app How do I close the app You can use the application manage
181. ure on the Settings menu select Manage Alerts and then select the alert you want to configure In addition for geo fences you can deactivate the entire geo fence in which case no alerts or notifications will be generated for that geo fence Further you can deactivate the entry and exit from that geo fence independently if you wish A deactivated alert will not generate notifications 8 Why don t I receive any e mail alert notifications To receive alerts you need to have the correct driving conditions occur and you need to ensure there is a valid email address entered under the settings area for Alerts and Notifications 9 I crossed a geo fence why didn t I receive an alert Geo fence detection depends on a number of factors including the tolerance of the GPS system the size of the geo fence and how close the vehicle is to the edge of the geo fence Because of this in some cases a geo fence crossing may not be detected To get an alert via 573 email you need to ensure your email address is entered correctly in the settings area for email 10 Why do I see multiple geo fence alerts at about the same time when I crossed the geo fence only once Geo fence detection depends on a number of factors including the tolerance of the GPS system the size of the geo fence and how close the vehicle is to the edge of the geo fence As a result you may see multiple alerts for one crossing 11 Why did I receive a geo fence alert even though
182. utton without your foot on the brake check your vehicle owner s manual to determine how many presses are required to turn the ignition on 2 Press and hold the Function Button on the side of the module until the Status LED blinks red one time This will occur after approximately 5 seconds Then release the Function Button The LED will blink red several times while vehicle setup occurs 3 Wait up to 30 seconds for the LED to display a mix of solid and blinking green 4 Wait until the LED stops flashing green and goes out 5 When the LED begins to flash blue every 10 seconds setup is complete Stop Do not proceed if the Status LED never turned green and returned to solid blue Your vehicle may not be compatible with the Delphi Connect system check fitment guide connectedcar delphi com fitment or you did not place the ignition in the On position 24 Verify Module Setup 1 Start the engine and let it run for at least 30 seconds 2 Stop the engine and wait at least 20 seconds 3 You are now ready to access your vehicle information using the Delphi Connect app or website Open the Delphi Connect app and if needed sign in using the username and password you created in Sign In to Your Delphi Account You should see the Dashboard screen 25 If not tap the Retry button If you still do not see the Dashboard screen go to the Troubleshooting section of this guide 26 Verify Wi fi Hotspot Stop Do
183. vehicle tap Continue Carefully follow the on screen instructions You may be required to push buttons in your vehicle such as the door lock unlock switch or you may need to turn the ignition key a certain number of times 113 Following the successful pairing of your Key Fob you should be able to use your Delphi Connected Car app to send key fob commands over the Verizon Network to your vehicle in the same manner as you would with your manufacturer key fob In addition you can also use the Delphi Connect website to send key fob commands to your vehicle Note You will only need to pair the key fob using the Delphi Connect app or the website once After the initial pairing it will be available from the smartphone app or website Pair Smartphone Bluetooth to Module This feature lets you access the key fob functions on your Delphi Connect smartphone app within Bluetooth range of the module range is dependent on your cell phone This feature requires Successful key fob pairing to your vehicle A compatible smartphone with Bluetooth Note If the module has a cellular connection and the Wi Fi hotspot is on and connected to at least one device the ability to send key FOB commands over Bluetooth will be disabled All key FOB commands will be sent over the cellular network 114 To pair your Smartphone with the module Bluetooth Direct Connect follow the steps below 1 Access the Delphi Connect Car app side menu by tapping t
184. ving a module from your account does not deactivate it from your Verizon account This also does not cancel your monthly service with Verizon or Delphi Connect services Contact customer support at 800 922 0204 356 Review Your Vehicle Information To review your vehicle information tap Settings from the side menu then tap Vehicle Settings Vehicle Settings The Vehicle Settings allow you to Review and edit your vehicle information such as providing your vehicle VIN when the VIN is not available Configure alerts and notifications Setup Bluetooth Direct Connect 357 Tap the vehicle you wish to review 358 Edit Your Vehicle Information If your vehicle did not report a VIN you can enter the VIN or information about your vehicle yourself 1 To edit your vehicle information tap Settings from the side menu then tap Vehicle Settings 359 2 Tap the vehicle you wish to review and then tap Edit 360 3 You can enter either the VIN from your vehicle or you can enter the vehicle make model and model year Tap the circle next to the information you want to provide 361 4 Enter the VIN or use the drop down menus to select your vehicle s make model and model year 5 Tap Save to save your changes or back to exit without saving your changes 362 Configuring Reports The Reports and Alerts settings allow you to generate trip report Reports will be in Excel format containing information about trip
185. will occur and can be viewed on the Delphi Connect app or the website You can also be notified via an email or text message if desired See Configuring Notifications on page 75 for more information You can define up to six geo fences for each vehicle These can be edited or deleted as often as you like A geo fence can be made as small as 0 01 miles about 50 feet or as large as you would like Due to GPS location tolerance it is suggested to make a geo fence at least 0 1 miles in any direction to avoid false alerts Create a Geo Fence Using the Map 1 Click the Geo Fence button in the Location view to begin managing Geo Fences 477 2 In the GEO FENCES window click CREATE NEW FENCE 478 3 Scroll and zoom the map to where you would like to place the Geo Fence and tap DROP PIN HERE 479 4 Follow the on screen instructions to locate resize and name your Geo Fence Use the icons in the upper right corner of the map to change the shape of the geo fence between a circle and a rectangle You can hide the Geo Fence panel to see more of the map by clicking on the panel tab see yellow box Simply click the tab again to show the Geo Fence panel When you are finished select SAVE to save it or CANCEL to cancel creation 5 Create additional Geo Fences as desired 6 Select Close Geo Fence when you are done 480 Create a Geo Fence by Searching for an Address or Business Name 1 Click the Geo Fence button in the Location view to begi
186. without saving 128 Edit or Delete Account Email Address To edit or delete the account email address On the side menu tap Settings then Account Settings then User Settings then tap the email address you entered previously 129 Enter your new account email address or delete the current one by clearing the field Tap Save Settings to save the email address or tap the Back button or Side Menu to exit without saving 130 Change Username On the side menu tap Settings then Account Settings then User Settings then tap Username 131 Usernames must be at least one character long can include letters numbers and special characters The username may be composed only of letters if desired Tap Save when done or tap the Back button or the Side Menu to exit without saving Usernames are not case sensitive 132 Change Password On the side menu tap Settings then Account Settings then User Settings then tap Password 133 You must enter the same password twice in order to change it Passwords must be at least six characters long and include at least one number Passwords are case sensitive Tap Save to save your new password or tap back to cancel changing your password 134 Vehicle Nicknames and Descriptions You can assign a nickname and a description to each vehicle If defined the nickname will be displayed instead of the vehicle year and vehicle make or instead of Vehicle 1 if the VIN is unknown If defined the description will
187. y every 5 seconds 1 Click Live Tracking in the Location view to start the live tracking feature 2 You will see the following message as the vehicle is being contacted Select Cancel to return to the Location view 492 3 You will see the following message once the vehicle is connected Select Cancel to return to the Location view 4 If the vehicle cannot be reached or located using the GPS feature the service will retry to contact your vehicle Select Cancel to return to the Location view If your vehicle cannot be connected the feature will timeout Select OK to return to Location view 493 5 During live tracking the vehicle marker will be red To view the vehicle speed and the live tracking timer click on the vehicle marker To close the vehicle information pop up click the small x in the corner of the box You can end live tracking at any time by clicking Stop Tracking Alerts The Delphi Connect app will notify you with alerts of specific vehicle behaviors Current alerts include the following Vehicle speed exceeding a limit that you choose Vehicle RPM exceeding a limit that you choose Vehicle has entered or exited a Geo Fence location The Check Engine Light CEL has illuminated this is sometimes referred to as the Malfunction Indicator Lamp MIL The battery voltage falls below 11 5 volts While the engine is not running and the vehicles experiences a motion that exceeds a threshold t
188. you may need to turn the ignition key a certain number of times Following the successful pairing of your Key Fob you will be able to use your Delphi Connect app to send key fob commands over the Verizon Network to your vehicle in the same manner as you would with your manufacturer key fob In addition you can also use the Delphi Connect website to send key fob commands to your vehicle Note You will only need to pair the key fob using the Delphi Connect app or the website once After the initial pairing it will be available from the smartphone app or website 110 Key Fob Pairing Without VIN 1 To enable your keyfob feature without a vehicle VIN navigate to the Key Fob feature which is accessible from the Side Menu If your key fob is not already set up you will see the following message Tap OK to begin the fob set up process or Cancel to exit 111 2 Use the on screen prompts to select your vehicle and tap Submit If are not able to select your vehicle tap My vehicle is not listed and see section My Vehicle is Not Supported 3 After you have selected your vehicle tap Submit The configuration process can take up to 5 minutes Do not close your browser window during this process 112 4 When complete the following screen will be displayed and you will need to be in the vehicle to perform the final key fob setup steps If you wish to complete the process later you can tap Perform this step later 5 Once in the

Verizon Wireless pdf User Guide

Contents

Download Pdf Manuals

Related Search

Related Contents