GE Sensing HygroTrac Comprehensive Manual
Contents
1. Jsi nE net Por A nfi ion Men Note fthis command fails then it is likely your PC is not using an auto assigned IP address Make sure you that have followed the instructions in step 1 8 Press the space bar to access the configuration menu as well as to view the current gateway settings You should see the menu shown below cx Telnet 192 168 2 107 adio Firmware Revision 0126 adio Configuration Revision 8818 ateway ID 0 960004 00 16 090 00 01 08 17 2006 17 28 51 GMT ress space bar for setup menu at any time Manu lt a Set LAN static lt 000 000 000 0002 Set LAN default gateway lt 000 000 pner aan Set LAN subnet mask 06 608 008 000 gt Remote Server 1 lt 012 043 214 176 gt Wireless Network fiddress 123456785 dialup number 2882122 gt dialup username choogenhoom earthlink net gt dialup password lt chathaa gt MODEM custom AT command string lt gt dialup time interval in minutes 720 5 dialup retries lt 2 gt LAN connect ion lt N gt MODEM connect ion lt N gt Auto Detect Connection lt gt exit and discard changes save changes to FLASH and reboot enter selection gt _ 9 You can then modify individual settings by selecting the desired menu item Note Be sure to save your changes saving changes forces a reboot which will disconnect your telnet session from the gateway2. cid Fere To Add A New Threshold There Are lio Thresholds On File for This Site At This Time Sensing gt Industries 8 Support gt About Us GE crore Hore gt GE Around the Warid gt Invenstor Infornason gt Privacy Poly gt Terns of Use Figure 2 23 The Thresholds Screen 2 If thresholds exist for this sensor click the Sensor ID to see threshold information or click Edit to update the threshold If you wish to add a new threshold click on Add a New Threshold The Add a New Threshold screen opens as shown in Figure 2 24 below prem pm Racurad Senor Sana F Type Pent Value ors int valve tha exceeded toges n lm value Upper af rei mae ange ue OF Low Velie OF that ee mggers an alarm 1Usingihediiggrarece eb Site ing U 1 3 From the Sensor ID pull down menu select the sensor for which you want to add a threshold or select Sensors 4 Then select the parameter to which you need to apply the threshold Temperature Relative Humidity Wood Moisture Equivalent WME GPP grains per pound or Dew Point 5 In the appropriate text boxes enter the values that mark the boundaries of the acceptable range Low and High Value Off and the values that will prompt an e mail alarm Low and High Value On Note The input for High Value On must be greater than the input for High Value Off The input for Low Value On must be le
3. 1 To Add or Change your logo click Browse and then Save Browse Figure 2 31 Browse For New Logo Screen 4 Once you have finished editing the fields veb sing EO CEES om 14d orkamack Rd Park Ride Maintaining Company Information cont Click Save to save the revised data Click Reset to erase any changes and remain in the window Click Delete to remove the company Note that you cannot delete the company if any job sites exist Click Cancel to cancel any changes and to the My Account screen Viewing Changing Your Profile Password and Email From the My Account screen click View My User Profile to review your personal profile You cannot make any changes to this information Click Back to My Account to return From the My Account screen click Change My Password to update your web site password Type the password again to confirm and click Changel to accept Reset to erase the fields or Cancel to return to the previous screen From the My Account screen click Change My Email Address to update your email address Click Change to accept Reset to erase the fields or Cancel to return to the previous screen 14Usiag dhe klagrat rae M eb Site Accessing the Equipment Pull Down Menu From the Equipment pull down menu you can review data on all accessible gateways and sensors Viewing All Gateways 1 From the blue menu bar select Equipment a
4. 0113 Oct 05 2006 15 23 34 Radio Firmware Revision 0126 Radio Configuration Revision 0010 Gateway ID 80960004 MAC 00 16 F1 00 00 01 10 17 2006 17 25 42 GMT Press space bar for setup menu 7 Press the space bar within 5 seconds of power up to access the gateway configuration menu ig the Gatewayin Specitic 14 BoBierkamack Rd Park Ridg gateway console HyperTerminal Edt Cal Transfer D 58 om e Radio Firmware Revision 0126 Radio Configuration Revision 0010 Gateway ID 0C960004 00 16 F1 00 00 01 10 17 2008 17 26 52 GMT Press space bar for setup menu 5 Setup Menu Set LAN static IP 000 000 000 000 Set LAN default gateway LR 000 000 Set LAN subnet mask 000 000 0 00 Set Remote Server IP 012 043 b Set Wireless Network Address 12345678 dialup number 2002122 dialup Deene net dialup password chatham MODEM custom RT command string dialup time interval in minutes 720 dialup retries 2 LAN connection N MODEM connection N futo Detect Connection V exit and discard changes save changes to FLASH and reboot enter selection 8 You can now modify individual settings by selecting the desired menu item Remember to save your changes 14 00fguripgthe4aotewoy Siazatans GE DECLARATION Sensing OF CONFORMITY We GE Sensing 1100 Technology Park Drive Billerica MA 01821 declare under our sole responsib
5. on the Description for a particular sensor A window similar to Figure 2 14 below will open You can update a sensor in three ways Change the Sensors Description for example when a sensor is moved Change the Atmosphere Type surrounding the sensor You must define this field for measurements to display in the RDC described later Deactivate the sensor as discussed in Deactivating and Reactivating Sensors below 7 Click Save to confirm the new sensor information Reset to clear the fields Delete to delete the sensor description and atmospheric type or Cancel to return to the previous menu Sensor le ir ptor Reason for Sensor Dezersation Figure 2 14 Sensor Update Window Ra Park Deactivating and Reactivating Sensors When you deactivate a sensor it no longer transmits data to the HygroTrac The sensor will remain on the Sensors screen for the job site though the Status column will show D To deactivate a sensor From the Sensors screen click on the Description for a particular sensor and a window similar to Figure 2 14 on the previous page will open Type a reason for sensor deactivation in the large field and click Deactivate To reactivate a sensor From the Sensors screen click on the Description for a deactivated sensor new window will appear similar to Figure 2 14 on the previous page Then click Activate to reactivate the sensor Understandi
6. apartment buildings 14 HY QSOS NI 83 Web www com Email Preliminary Installation Steps A complete installation of your Protimeter HygroTrac system includes the wireless sensors the data acquisition gateway and website access In addition to the BLD9000 kit technicians require several tools for installation A cordless drill with Philips bit attachment with extension or a cordless screwdriver Zip Ties amp for mounting A power strip with surge protector Other supplies may also be necessary depending on job circumstances A 12 foot phone cord A 12 foot LAN cable An in wall phone jack splitter Additional 10 wood stainless steel course thread screws with a variety of lengths Additional helical spring or split style lock washers 12 18 8 steel 3 8 in O D 3 4 in LD Communicating with the Customer Before installation explain to the customer that the HygroTrac system provides constant information to the contractor on wood moisture temperature and humidity in the areas being restored It enables technicians to respond to any changes or to insufficient progress If the question arises reassure the customers that the sensors do not invade their privacy in any way For households with small children or pets ask the customer which locations will be safest from interference If you are using a modem connection you must explain to the custom
7. down or does not exist Verify the LAN port you are using can access the Internet The LAN connection that the Gateway is using does not have direct Internet access because network uses a proxy server See Appendix B on operating with a proxy server LAN Link LED does not go on The LAN Ethernet port you are using is not active Make sure the Ethemet jack you are using is active check with another computer or laptop The Ethernet cable is not plugged in Check the Ethernet cable con nections and make sure they click when the plugs are pushed in The LAN Ethernet port you are using is configured as a client Use an Ethernet crossover cable The Ethernet cable is bad Replace the Ethernet cable Status LED is ON but when I log on to the web site I do not see my data Gateway out of range of sensors 14thehBerkamack Rd Park Ridge Place gateway closer to sensors or add an additional gateway closer to the sensors that are out www an EEGEN Table 1 2 Troubleshooting the LAN Ethernet Connection cont Problem Cause Solution Not all of my sensors are Active on the website Gateway out of range of sensors Relocate gateway close to sen sors or add additional gateway s to expand wireless coverage MODEM Link LED goes solidly on but Act LED never flashes Bad username and or password Verify username and password
8. for the desired site and select the Sensors option as shown in Figure 2 10 on page 2 9 This method shows the sensors for that job site Pull down the Equipment menu at the top ofthe screen and click on Sensors This method shows every sensor at every job site 2 The Sensors screen shown in Figure 2 13 below lists the IDs status and most recent activity of the sensors linked to the site Show sensors with Actwe ams ves No OCEFO02 Logger Ca Rom f ge acor 00070791 Brk tea me Conv un Ca room door mmm Wal near Optica Cal Syster mioaa eas yb rear Tow muois Qutade tort entrance uncer ir bc Probe Lab eevators Pale in Ostea test arsa Mak rea yor omg grks mama Deka mom Pate Cines sonsa humidor top chamber Ae vbo matt meraes sersa humido bottom chamber Figure 2 13 The Sensors Screen 3 By default the sensor screen shows all sensors for a particular site To Only Show Sensors with Active Alarms select Yes in the upper left corner 4 You can sort columns by clicking on the column heading one click for ascending and two clicks for descending 5 To view sensor details click on its Sensor ID at the left From this screen you can only view sensor information and cannot change any information 14Usiagidhe kiagra trae M amp b Viewing and Graphing Sensor Measurements cont 6 You can update information about a sensor from the Sensors screen Click
9. from that to which the receiver is connected Consult the dealer or an experienced rodio TV technician for help FCC Part 15 Warning Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Se Air Marketing Group LLC 141 Kinderkamack Rd Park Ridge NJ 07656 Tel 201 782 1782 Fax 201 782 1783 Web www Email info amgair com USA 1100 Technology Park Drive Billerica MA 01821 4111 Web www gesensing com protimeterproducts Ireland Sensing House Shannon Free Zone East Shannon County Clare Web www gesensing com pratimeterproducts INS9000DE Rev A Air Marketing Group LLC 141 Kinderkamack Rd Park Ridge NJ 07656 Tel 201 782 1782 Fax 201 782 1783 Web www amgair com Emai snfo amgair
10. the configuration menu You can access this menu via either the Ethernet port connection or the RS 232 port connection using a standard RS232 serial port cable with DB 9 connectors not supplied Either connection provides access to the same menu settings ig the Gatewayin Specitic Si 14 Bodderkamack Rd Park Ridg Jsi nE ri fi ion Men Use the following steps to access the configuration menu via the LAN connection 1 Disable and disconnect ALL network connections on your laptop PC except for the LAN connection and then reboot your PC so that the LAN connection will use an Auto Assigned IP Address 2 Connect the gateway to your laptop or PC using supplied Ethernet cable 3 Apply power to the gateway and verify that the LAN Link LED is lit and or flashes orange Note f the LAN Link LED does not go on and or flash you will need to use an Ethernet crossover adapter or an Ethernet Hub 4 Wait for 30 seconds while the PC assigns itself an Auto IP address 5 On your PC verify that it has assigned itself the correct Auto IP address From the Windows Start menu click on Run and then enter the command cmd K ipconfig as shown below Click OK 17 Type the name of program folder document or Internet resource and Windows wil open for you Open ok Browse Web www amgair com Emai
11. user name and password You must set these parameters using the New Customer Registration menu In most cases one ISP account can support many gateways and in the event your ISP only allows a single login at a time the gateway will continue to attempt to login until it reaches the maximum number of retries In most office environments you will need to dial 9 for an outside line in which case you should change the dialup number on the configuration menu to include a dialing prefix of 9 For example Set dialup number 9 18666633679 Be sure to include the comma as it instructs the modem to pause before dialing the next number and the pause is required to wait for a dial tone from the outside line You can also configure the time between server connection attempts and the maximum number of dialup retries used during a connection attempt By limiting the number of dialup retries you can prevent the modem from monopolizing the phone line in the event your ISP is not responding The gateway configuration menu also has a configuration option to allow you to specify a Modem Custom AT command string Rarely used this string permits operating the modem outside of North America Accessing the Gateway Configuration Menu Note For LAN connections no configuration changes are usually necessary For modem connections ISP login password and phone number are necessary To change the gateway configuration users must enter
12. your e mail address and click Submit GE Sensing will e mail your password 3 Since you have recently created your account there are no sites on file for you You are now at the initial Job Sites screen shown in Figure 2 4 below You can associate a job site to your account through two ways Addan existing site that vour company has already created See page 2 4 Create a new site and new gateway from the HygroTrac hardware you recently installed See page 2 5 14Usiagidhe kiagratiracM amp b Adding an Existing Site If you want to add an existing job site that your company has already established follow these instructions Note Please see the section titled Adding Updating or Deleting Users on page 2 25 for further details 1 Click My Account from the blue menu bar 2 Click Company User Maintenance 3 Scroll down until you find your User ID and click the corresponding link for Sites 4 Place a check mark in the box on the left side of the Site Name you want to access Confirm by clicking Update User Profile at the bottom of the screen 14 kfderkamack Rd Park Ridge NJ 07656 weblsing she King Creating a New Site and Adding a Gateway If you want to create a new job site and add a new gateway follow these instructions 1 From the blue menu bar pull down the Job Sites menu and click Add a New Site The Add a New Site screen shown in Figure 2 5 below opens Sensin
13. 14 Configuring the Gateway incspecific Siazatans Email Jsi n RS 232 A nfi 4 You will then be prompted to select the gateway connection see below usually the connection is through the COMI port but it will vary from PC to PC and in some cases may be through a serial adapter on a USB port Select the appropriate COM port name and click OK Men Connect To Enter detal for the phone number that you want to diat Area code Phone number Comet ung RE 5 Follow prompts to enter the COM port settings Configure the COM port with the following settings and click OK Bits per second 57600 Data Bits 8 Parity None Stop bits Flow control None COMI Properties Ets persecon 7600 Wee Septic 1 ry ot DESEN Configuring the Sactewoy incspecific Siazatans 232 Por A nfi ion Men 6 You are now ready to power on the gateway Power on the gateway and your HyperTerminal window should resemble the screen shown below If you have problems be sure that the HyperTerminal window is the currently selected window on your desktop and that you do not currently have any text selected in the HyperTerminal window gateway console HyperTerminal Fie Edt View Cal Transfer Help 23 0858 Melcome to the GE Sensing Hygrolrac TM Gateway For product support please visit www gehygrotrac com Gateway Firmware Revision
14. GE Sensing Air Marketing Group UC Protimeter HygroTrac Remote Wireless Monitoring System Instruction Manual 9 Air Marketing Group LLC 141 Kinderkamack Rd Park Ridge NJ 07656 Tel 201 782 1782 Fax 201 782 1783 Web www amgair com Email info amgair Service Agreement GE Sensing and its partner will provide access to the GE Sensing HygroTrac website and the Subscriber will utilize GE Sensing s service according to the following terms and conditions Service Technical Support Equipment Utilities Cancellation Termination by GE Sensing Termination by Subscriber Data Indemnification Limited Warranty Limitation of Liability Compliance with Law Law Notice Pricing Fees Payment Method The above terms and conditions are described below in detail Data Service To access data produced by HygroTrac an account must be created at www gehygrotrac com the GE Sensing HygroTrac website service the i Subscriber is responsible for all use of Subscriber s account and confidentiality of passwords Fees and Payment Method Subscriber will select either pricing option or option 2 The base fee will be charged at the beginnin
15. are correct MODEM Link LED goes solid No dial tone Verify phone line has dial tone move to line that has a tone Bad dialup phone number Verify dialup phone number is correct Missing DSL filter Assuming vour phone line is used for DSL service add DSL filter to the line If the light to the left of the MODEM input does not glow a constant green the HygroTrac is not properly connected Complete the following steps Check all cable connections Power cycle turn off the gateway unplug it wait a few seconds and plug it back in 4909501526 Gv enviewise v Email Technical Specifications Wireless Sensor Transmission Distance 150 ft 46 m nominal Transmission Frequency 902 2 907 8 MHz 868 2 868 4 869 MHz EU Size Ix w x h 225 x 1 5 x 225 in 60 x 30 x 60 mm Weight 2 42 oz 68 g Transmission distance varies with many factors including the presence of obstacles such as concrete walls and interference from other electronic equipment 4 RH Temperature Sensor Range 0 to 100 non condensing Accuracy 10 to 90 2 5 Temperature Range 40 to 185 F 40 to 85 C Temperature Accuracy 1 F 0 5 at 77 F 25 C Battery Life 15 years nominal when reporting hourly Resistance pin type Range 0 to 40 Accuracy 1 in wood 10 to 25 subject to adjustments for species and temperature Calibration Temperature 68 F 20 C R
16. ble for his her users of the Internet and will hold GE Sensing harmless from any liability arising because of the subscriber s use ofthe Internet 141 Kinderkemack Rd Park Rig 83 Web wwwwamgair com Email Limited Warranty GE Sensing warrants only that it shall subject to the terms and conditions of this Agreement provide Subscriber access to the Internet GE SENSING MAKES NO OTHER WARRANTIES AND SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR AGAINST INFRINGEMENT GE SENSING FURTHER DISCLAIMS ANY WARRANTY OR REPRESENTATION AS TO THE INTERNET AND INFORMATION THEREFROM Limitation of Liability GE Sensing shall not be liable to Subscribers for more than the monthly fee for any single month during which any claim arose GE Sensing shall have no liability for incidental consequential or punitive damages Compliance with Law Subscriber agrees to use the Service in compliance with all applicable laws and to upload and or download files Only with the consent of the copyright or patent owner Only ifsuch files do not violate anyone s right to privacy Only if such files do not contain any defamatory material Law This Agreement shall be construed under the laws of the State of Massachusetts Massachusetts courts shall have jurisdiction over this Agreement and all litigation under this agreement shall be in Massachusetts Notice Notices to ei
17. c components 141lx Bderkamack Park Ridge NJ 07556 Tel 201 83 Web www amd GANLEI bom Data Acquisition Gateway To install your Data Acquisition Gateway refer to the picture below and proceed to the instructions on the next page Antenna Phone Line Port RS232 Port SD Card Slot LAN Port Power Input A gatewa s all the data it collects to the HygroTrac Database Web Server HDS discussed in Chapter 2 Users can then access this data at www gehygrotrac com To store and data users must first activate the gateway and assign it to a user created site at www gehygrotrac com When sensors send data through a gateway assigned to a site those sensors are automatically gned to that site as well Note Users must first register as subscribers at www gehygrotrac com as discussed in Chapter 2 Subscribers can then create sites by logging into their account at www gehygrotrac com and using information that describes the site to be monitored customer name address email etc Record the gateway ID w
18. creen Looking Up Job Sites Quickly Viewing and Graphing Sensor Measurements Deactivating and Reactivating Sensors 2 13 Understanding Inactive Sensors 2 13 Plotting Sensor Meosurements 2 13 Updating the User List for a Site Generating a Record of Drying Conditions Downloading Specific Site Data Generating a Site Report Viewing and Setting Alarm Thresholds How Thresholds Function Setting Up Thresholds Updating Site Data Accessing My Account Screen Adding Updating or Deleting Users Maintaining Company Information Accessing the Equipment Pull Down Menu 2 30 Viewing All Gateways Viewing Al Sensors Finding Support and Help Exiting the HygroTrac Web 5 Jonuory 2008 Table of Contents cont Appendix A Glossary Appendix B Configuring the Gateway in Specific Situations Configuring the LAN Connecting a Gateway Using Proxy Servers Configuring Dialup Information Other Dialup Settings Accessing the Gateway Configuration Menu Using an Ethernet Port to Access the Configuration EI B 3 Using an RS 232 Port to Access the Configuration EE ege eelere B 6 ix 83 Web www amgair com Email 141 Kinderkamack Rd Park Ridge NJ 07656 Tel 201 782 1 Chapter 1 HygroTrac Overview The Protimeter HygroTrac is a simple and cost effective system for remotely monitoring moisture an
19. creen ont 3 Click on the sign to the left of any site to expand the choices as shown in Figure 2 10 below The expanded menu allows access to temperature humidity and moisture data in multiple formats GE Protimeter Lem 6 25 2007 Figure 2 10 Expanded Job Sites aUsiaguhaciyg rahreesd ab Site Looking Up Job Sites Quickly The Lookup Job Site menu is a quick way to find a known job site View the menu by following these instructions 1 From the blue menu bar select the pull down menu for Job Sites and select Lookup Job Site The screen shown in Figure 2 11 below will appear Figure 2 11 Job Site Search 2 Enter the Claim Job Number in the field and click Search The search results will appear as shown in Figure 2 12 below Guide Dama Sensors Report GE Sensing gt Industries gt Products amp Services gt Toole amp Support gt About Us Corporate Hone gt GE te Wiere gt Inverter formation gt Prrracy Paley gt Terme of Ue Figure 2 12 Job Site Search Results 3 Select Sensors or Report to continue websing she klug ol sa cide 142 erkamack Park Ridge Viewing and Graphing Sensor Measurements The Sensors screen enables you to view current measurements for a specific site such as temperature relative humidity and other parameters 1 You can access the Sensors screen in two ways From the Job Sites screen click on the sign
20. d Park Ridge Data Acquisition Gateway Maximum Inputs 600 sensors Data Transmission to secure Internet via 10 Mb s Ethernet output or dial on demand telephone modem Onboard Data Storage approximately year of data with 10 sensors each reporting hourly Additional Data Storage up to 2 GB on SD card not supplied Size Ix w x h 7 5 x 4 9 x 1 6 in 190 x 125 x 40 mm Weight 10 8 oz 305 g Power Input 3 3 VDC extemal power supply included Certificati See the Declaration of Conformity at the end of this manual The information contained in this manual is given in good faith As the method of use of the instrument and its accessories ond the interpretotion of the readings are beyond the control of the monufocturers they connot accept responsibility for loss consequential or otherwise resulting from its use 14 QSOTFGE Av NJ 07656 Tel 201 83 Web www amgair com Email info arkga om Chapter 2 Using the HygroTrac Web Site Introduction Before using the web site be sure that you have installed the Protimeter HygroTrac system configured the gateway and powered up the system until the status light is solid green as discussed in Chapter 1 Creating a New Account HygroTrac data is stored on a dedicated and secure web server To access your data from a remote location complete the following steps IMPORTANT There is a monthly fee for the HygroTrac service account You cannot log
21. d Area RH threshold to ensure system working properly Structural Material Moisture WME set WME at your target dry standard Unaffected Area Set for normal humidity to ensure humidity is not causing secondary damages in unaffected area High Value on 100 High Value off 96 Acceptable Range Low Value off 75 Low Value on 69 Figure 2 22 Measurement Range with Thresholds In example shown above for the high value you will receive an e mail alarm when the temperature reaches 100 F When the temperature drops below 95 F you will receive another e mail indicating that the HygroTrac has returned to the acceptable range For the low value you will receive an e mail alarm when the temperature reaches 69 F When the temperature rises to 75 F you will receive another e mail to indicate HygroTrac has returned to the acceptable range Ising IRE Hyr T EO CAES Eom 142 orkamack Rd Park Rid hresholds Function con Note 7o receive e mail and text message alarms you must enter your e mail and cell e mail into the Job Sites information page See Updating Site Data on page 2 23 for more information Setting Up Thresholds To enter or change a threshold 1 On the Job Sites screen Figure 2 10 on page 2 9 click on the sign for the desired site and then on the Thresholds option in the menu for the specific site The Thresholds window opens as shown in Figure 2 23 below
22. d temperature levels in buildings The Protimeter HygroTrac system measures and logs parameters such as GPP or g kg dew point temperature relative humidity air temperature and moisture in wood To set up the system HygroTrac wireless sensors are placed in the building Sensor readings are transmitted to a Data Acquisition Gateway which is connected to a dedicated and secure web server via either an Ethernet or telephone line connection The measurements can then be viewed at www gehygrotrac com using a secure password to access the data System Components The Protimeter HygroTrac kit comprises a carrying case containing the components detailed in Table 1 1 below The illustration on the next page shows a typical BLD9000 kit Table 1 1 Protimeter HygroTrac Kit BLD9000 Hard Carry Case with Custom Foam Insert Data Acquisition Gateway BLD9010 Detachable Antenna w RP SMA connector 10 Wireless Sensors w Lithium Batteries BLD9050 20 Conductive Mounting Screws 20 Split Washers 3 3v Power Supply Ethernet Cable RJ 45 Telephone Cable RJ 11 Instruction Manual INS9000 Additional sensors BLD9050 and gateways BLD9010 are available For European use append EU to the part numbers Note Batteries must be replaced with 3 6V ER14505 Lithium Thionyl Chloride batteries 14 v System Components cont IMPORTANT The external power supply inclu
23. ded in your HygroTrac BLD9000 kit is fitted with an AC plug suitable for the country of destination If you require a different plug please contact GE Sensing for assistance IMPORTANT See the Declaration of Conformity at the end of this manual for HygroTrac certification information HygroTrac Applications Temporary Installations The Protimeter HygroTrac system can be used in restoration projects to reduce costly regular visits to take moisture and humidity measurements when drying a building after water damage The system allows technicians to constantly monitor atmospheric conditions and material moisture levels to ensure continual progress in restorative drying It instantly flags such changes as recurring water sources tripped breakers and equipment changes by occupants HygroTrac may be used to automatically produce detailed professional reports getoutput readings from dehumidifiers provide early warnings of targets reached and potential problems through e mail alerts and cellular text messages provide constant access to temperature humidity and moisture content readings increase accuracy of temperature humidity and moisture content readings with fixed sensing locations The Protimeter HygroTrac system provides warnings of potential moisture related problems that can lead to property damage or health risks This makes it ideal for locations such as heritage and historic buildings museums food storage and
24. e over Sensors and then click on Alarms you will see a list of only sensors with current alarms 14Usiagidhe kiagratiraeM amp b Viewing All Sensors cont Proumeter 1100 Technology Park Drive GE Bilerica 01821 1 800 321 4878 Sensing Figure 2 35 Selecting Only Sensors With Alarms 4 Navigate this Sensors screen as described in Viewing and Graphing Sensor Measurements on page 2 11 sing the Hygrot eo 14 dorkamack Rd Park Fi Finding Support and Help The most recent versions of HygroTrac support documents are available on www gehyarotrac com from the blue menu bar Pull down Support and select User Manual for hardware and installation information Web Site User s Guide for use with the HygroTrac web site The most recent version of the Web Site User s Guide is available on www gehyarotrac com from the blue menu bar Pull down Support and select Web Site Manual You may contact GE Sensing by pulling down Support on the blue menu bar and selecting Contact Support You may call the telephone number listed or fill in the fields and click either Submit to submit your message or Reset to delete all fields GE Sensing americas EVER amp ASIA 1100 Technology Park Orive Bay 148 Shannon Industriel Estate Billerica MA 01821 Sranner Co Clare kraind Tel 1 800 321 4678 Tel 353 51 470200 metars ge com Emak protimetae custcare Or contact us
25. en appliances in use Besure that the mounting screw completely penetrates the affected portion of the material Choose a location that presents the best option for repairing the material surface once it is completely dry IMPORTANT WME moisture content readings are obtained by the mounting screw2 while humidity and temperature readings are obtained by the black dot on the bottom of the sensor housing Ensure that this black dot is in the air stream of any air targeted for humidity and temperature monitoring 83 Web www com Email 14 NI Placing the Sensors for Best Results In the Affected Area Assign at least one sensor to monitor the temperature and humidity in the affected area Mount it in a location that represents the ambient air surrounding the affected materials Tf possible mount the sensor at least two feet above wet flooring materials You can secure the sensor to a picture hook on the wall with a zip tie to a curtain rod an unused table lamp or in an inaccessible spot such as the top of a bookcase Assign at least one sensor in a nearby unaffected area room Mount it in a location that represents the majority of the air circulating in the area and so that it is inaccessible to the occupants Outdoors Assign one sensor outside the monitored structure Do not install in an area that receives exposure to rain
26. er that HygroTrac will transfer the data over the customer s telephone line once every 12 hours and that the transfer may take up to 6 minutes While the customer will be unable to use the phone line during the transmission the transmission will not interrupt an active call See page 1 14 83 Web www am EEGEN 141 f derkamack Rd Park Ridg Sensor Placement Guidelines HygroTrac sensors can measure moisture in many different materials subfloor carpet pad sill plates walls wall insulation hard woods and other structure materials They pick up the Aighest rather than the average reading in the material You can install the sensors to focus on materials with the greatest degree of saturation or on those materials that have the greatest drying challenges Several guidelines are useful for sensor installation Place sensors within 150 feet of the gateway Attach or mount sensors in areas where they will not create a safety or tripping hazard Use the perimeter of the room or stationary building contents to protect the sensor from occupant tampering Sensors intended to monitor air space should be installed away from wet surfaces or materials Unless you specifically intend to monitor these areas ensure during installation that the sensors are not influenced by the following items HVAC registers Dehumidifier air streams Open windows or doors Direct sunlight Appliances washer dryer or kitch
27. ew Pending Downloads View User Profile 3 To update or delete an existing user account click on its User ID Change any fields and click Savel or delete the user by ing Delete 4 To control a user s access to different job sites click on Sites for the appropriate user Grant or prevent access to any job site by placing or removing a check mark in the box to the left ofthe job site name as shown in Figure 2 29 on the next page sing the Hygrot EO 14 kl erkamack Rd Park Ridge NJ 07656 ELM E peter D Gene r using gt Industries gt Products Services gt Tools amp Supp fe gt GE aging te Ua gt Invent Internaten gt Fr Figure 2 29 Update User Site Access sa Usiaguhaciyg rahrees ab Site Maintaining Company Information 1 From the My Account screen Figure 2 26 on page 2 24 click Company Maintenance to see company details as shown in Figure 2 30 below Recurad Felos lt lt cick to change Last Loar Date Ge ae Figure 2 30 Company Maintenance 2 Edit company address and contact information as necessary 3 The HygroTrac web software allows you to display your company logo in the upper left comer of your HygroTrac web site To change or add the logo click on the artwork or lt none gt if none is present Browse to the correct path for your logo file and click Save as shown below https www gehygrotrac com EI m
28. extended direct sunlight or passersby Some possible outdoor sites include an unused storm door a covered porch railing or a mailbox on the front of the house Install one sensor to monitor the air exiting from any mechanical system that controls or changes humidity and or temperature e g a dehumidifier output air conditioner or furnace The black dot on the underside of the sensor must be in the air stream from the unit For an HVAC supply secure the sensor to the grate of a supply vent supply register in such a way that the black dot is directly in the air stream Otherwise if the sensor is moved it will provide incorrect temperature and humidity readings On a floor vent place the sensor down into a register to ensure placement in the air flow 14 theOderkamack Rd Park Ridg 83 Web www GANEIMEV bom idifier E Sensors are mounted to dehumidification system outputs or process outlets As with the illustration below select a location on the outlet of the dehumidifier where the sensor can be placed into contact with the outlet grill Ensure the black dot humidity and temperature sensor is facing the outlet and in direct contact with the warm dry air leaving the dehumidifier Secure the sensor in placer using Zip Ties Most dehumidification systems have a grate on the outlet which will accommodate this method of mounting Installing the Wireless Sensors A photograph
29. g DEE Figure 2 5 Add a New Site Screen 2 Fill in all the Required Fields denoted with a on this screen and click Save to create a new job site Alarm Notification Email An alarm is generated if any sensor becomes inactive or if readings exceed user defined thresholds To receive e mail notification of alarms enter your e mail address in this field Multiple e mail addresses may be separated by a semicolon aUsiaguhaciyg rahreesd ab Site Creating a New Site and Adding a Gateway cont Alarm Notification Text Message Email You can create a mobile device e mail address by following the guidelines below Multiple addresses may be separated with a semicolon Please note this service is only available in the US and Canada AT amp T new 1231234567 atxt att net AT amp T legacy 1231234567 mmode com Cingular 1231234567 atxt att net or 1231234567 cingularme com or 1231234567 mobile mycingular com Nextel 1231234567 messaging nextel com Rogers 1231234567 pes rogers com Sprint 1231234567 messaging sprintpcs com T Mobile 1231234567 tmomail net Verizon 1231234567 vtext com Virgin Mobile USA 1231234567 vmobl com Please contact your mobile phone carrier if not listed above 3 Associate a gateway with the new site Add the gateway by selecting the text click here as shown in Figure 2 6 below uri Add Anew Gateway pesse ce There are no Gatewa
30. g data 14Usiag dhe kiagra rac M eb Site Email Accessing My Account Screen The My Account section ofthe HygroTrac web site allows you to perform account maintenance activities Click My Account from the blue menu bar My Account is a link rather than a pull down menu to the main My Account page shown in Figure 2 26 below GE Sensing gt Industries gt Products amp Services gt Tools amp Support gt About Us GE Coraorata Home gt GE Around te Nerd gt Invert Information gt Privacy Paley gt Terne of Les Figure 2 26 My Account Screen From the My Account screen click Job Sites to open the Job Sites page This page is also accessible by selecting Job Sites from the blue menu bar and then selecting View Existing Sites From the My Account screen click Request A Download to open the Request a Download page This page is also accessible from the link Downloads under the expanded Job Sites page See Downloading Specific Site Data on page 2 17 for more information From the My Account screen click View Pending Downloads to view any files in process of downloading For further information on downloading review the Downloading Specific Site Data section on page 2 17 veblsing 4ne HugroT 14 rd erkamack Rd Park Rid Adding U in Deletin If you have access privileges at the level of Administrator or Manager you can add update and delete user accounts under
31. g of each month Subscriber authorizes charges for base fees and usage fees to be made to the identified credit card each month for the duration of this agreement Notice of charges against Subscriber s credit card shall be made as provided in section entitled Notice on page vi above Billing of business subscribers may be made by direct invoicing rather than debiting a credit card GE Sensing may change any rate or package upon thirty days Notice Insufficient or invalid credit card details may result in the service being suspended 141 Kinderkamack Rd Park Ridge amgallibom Technical Support GE Sensing will provide technical support at no Charge to Subscriber to assist in establishing Subscriber s connection to the Service and configuration of Internet software tools provided by GE Sensing Technical support hours are from 8 00 a m to 5 00 p m EST Monday through Friday except on nationally observed holidays Equipment Utilities Subscriber shall provide his or her own computer equipment necessary to access to the Service Subscriber is responsible for all telephone and broadband charges for connecting to the Service Cancellation To cancel your account you must notify GE Sensing in the following manner and with the following By telephone at 800 321 4878 You must provide your name username e mail address and phone number on the account for verification purposes in order for the cancellation to be valid O
32. hich is on the ID label located on the bottom of the gateway You will need this ID in order to assign your gateway to a job site dig ara Gateway Installation Guidelines 1 ion When planning your installation remember that the gateway requires an AC power source and either a LAN or modem Internet connection Also position the gateway within 150 feet of the planned sensor locations Power The gateway requires 3 3 VDC provided by the supplied AC adapter Connect the adapter to an AC power source and plug the jack into the 73 3 VDC receptacle on the gateway rear panel When power is active the PWR LED will glow a constant green Antenna The antenna supplied with your gateway connects to the Antenna connector on the gateway rear panel It should be screwed on finger tight The antenna is designed to swivel in all directions and must be pointed skyward or vertically oriented for best wireless performance Location and Mounting The gateway can either be wall mounted using the built in teardrop shaped mounting holes on the bottom of the case screws not supplied or it can be placed on any horizontal surface In either case be sure the antenna is pointed skyward For best system wireless coverage locate the gateway central to where the sensors are to be installed Do not locate the gateway close to large metal obstructions such as filing cabinets or refrigerators 14 Hugtolrag Gv e
33. ility that the Protimeter HygroTrac Monitoring System to which this decloration relotes is in conformity with the following standards For FCC Port 15 This Product Contains Transmitter Module FCC ID RY20002 This equipment complies with Ports 15 of the Federal Communications Commission FCC rules for the United States Operation is subject to the following two conditions 1 this device may not couse interference and 2 this device must accept interference including interference that may cause undesired operation of the device The equipment hos been tested ond found to comply with port 15 of the FCC rules These limits ore designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses ond can radiate radio frequency energy and if not installed and used in accordance with the instructions may couse harmful interference to radio communications However there is no guarantee that interference will not occur in particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try and correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver Connect the equipment into an outlet or on o circuit different
34. in to your account or site unless your company has previously established a HygroTrac service account with GE Sensing and received an authorized user ID and password 1 Using your existing internet connection go to the following URL www gehygrotrac com 2 You will see the GE Sensing Remote Sensor Network screen on the GE HygroTrac home page Figure 2 1 below Click on Log in saUsiaguhaciyg rahrees ab Site Creating a New Account cont 3 If you have not yet established a user account with GE Sensing for your HygroTrac you must do so before you can access the web site At the log in window click on Create a New Account The New customer registration screen opens shown in Figure 2 2 below 1 New customers please fil out the information below 2 Fields marked with are required 3 Mininum password length is six characters Customer information Name Phone Contact Name Noble phone Malte Address Temperature Emal address Defaut alarms lon battery inactive gateway sensors Wil be sent to this address For multiple addresses Separate each by coma For mobils messages please 2 contact your mobile service provider for email address State PleaeSelctOne v ze Enter 0 f no ZIP Postal Code Country Please Select One Type Please Sele t One Time Zone Greenwich Tine Dubin drbuoh Libon London v Account information L
35. ions 2 Enter the date from which you want the record to start in mm dd yyyy format and the time in 24 hour format and click Submit 3 A window will appear asking Do you want to open or save this file as shown in Figure 2 17 below Clicking Open will open the file using a spreadsheet program clicking Save will save the file to vour computer Start date 177 Start time 3 GE Sensing gt ide fies he Ilene can be useful he fle can hama your computer yoa doret inst e saure dorai T open or save this Whats terio Figure 2 17 Open or Save RDC Screen 14b erkamack Rd Park Ridk veb sing 4Re HugroT Downloading Specific Site Data Instead of a general record you might need measurements from a site sensor data acquisition gateway or network over a specific time period To download data follow these instructions 1 On the Job Sites screen Figure 2 10 on page 2 9 click on the sign for the desired site and then on the Downloads option to the right of the particular site The Request a Download screen shown in Figure 2 18 below opens Figure 2 18 The Download Request Screen 2 From the pull down menus click on a specific Site Sensor ID Gateway ID or Network ID You can select only one of these parameters 3 Enter the date on which you want the report to start in mm dd yy yy format and the time in 24 ho
36. l area network environments but from time to time you may need to change the settings to be compatible with non standard LAN environments Some possible LAN configurations include Setting a non zero LAN static LAN default gateway and LAN subnet mask Note You should use a static IP address only if instructed to do so by your network administrator Setting the LAN Static IP to 000 000 000 000 this is the factory default which forces the gateway to use DHCP to acquire an IP address from your network s DHCP server Note fno DHCP server is found the gateway will default to an auto assigned IP address of 169 254 1 1 and will continue to try to get a DHCP assigned address as well Connecting a Gateway Using Proxy Servers Some networks especially large corporate networks block users from direct access to the Internet Instead users must access the Internet through a proxy server The gateway can operate with proxy servers you must set the gateway 5 Remote Server IP to the IP address of the network s proxy server If you do not know the proxy server IP address contact your network administrator To set your gateway back for use in a standard i e no proxy server network environment set the Remote Server IP to 12 156 76 36 14 Configuring the incspecific Siazatans Configuring Dialup Information The gateway requires your Internet Service Provider SP phone number
37. l or failure to pay for Service or by sole judgment of GE Sensing that Subscriber may be performing activities harmful to GE Sensing or its Subscribers employees vendors business relationships or any other users of the Internet Termination by Subscriber Subscriber may terminate this Agreement at any time The termination will be effective 2 working days after the notice is received In the event an amendment is adopted by GE Sensing which was not part of the Agreement when you purchased your service and which you find unacceptable or otherwise impossible to comply with you have the right and duty to terminate your services In order to terminate services vou must notify GE Sensing of your intent to cancel see Cancellation on page iv section on the previous page Data Indemnification Subscriber understands and agrees that the Internet is a conglomeration of on line data bases operated by distinct entities having no business or legal relationship to GE Sensing GE Sensing has no input whatsoever as to the content of Internet data accessed via the Service Subscriber is solely responsible for any value or reliance it places on information obtained via the Internet GE Sensing does not monitor nor control any information on the Internet It does not warrant the information is appropriate for families nor does it warrant that the information available on the Internet does not violate copyright libel or privacy laws Subscriber is lia
38. lights up the LAN connection is working If the Status LED does not light up the LAN connection is not working see Troubleshooting on page 1 16 14Hugtolrae Oy GRAENA Caution Use only the GE Sensing power supply provided with your HygroTrac kit The use of non factory power supplies may damage the equipment and will void your warranty 3 Connect one end ofthe power supply to your data acquisition gateway and plug the other end into a suitable AC outlet As the gateway does not have an ON OFF switch connection and plugging in will immediately power up the gateway Note The gateway includes onboard flash data storage that is sufficient for one year of data with ten sensors each reporting every hour To upload data from the internal flash storage bring the gateway to a location where you can make a connection to your Internet account GE Sensing recommends the use of an SD Card only if your data storage needs exceed the capacity of the onboard flash storage 4 Qv NJ Emai info arkgdS om Troubleshooting Table 1 2 covers possible problems and their solutions Table 1 2 Troubleshooting the LAN Ethernet Connection Cause Solution LAN Link LED is on but Status LED never goes on The LAN connection that the Gateway is using does not have Internet access because Internet con nection is
39. nd then Gateways This screen provides a full list of all gateways you can access Figure 2 32 shown below shows a sample gateway screen Gateway Id Description Status Last Activity 00600 Test Sta Andover zT A 6 20 2007 9 37 52 AN User s Guide Damo Gateway GE Sensing gt Industries gt Products amp Services gt Tools amp Support gt About Us GE Corporate Hore gt GE te erc Irornaten gt ariary Poly gt Terns of Use Figure 2 32 All Gateways Screen 2 Click on any Gateway ID to see details about that gateway Note that you cannot change any gateway information in this screen The Status column shows A for active gateways if at least one sensor is active I for inactive gateways and blank if no data has been taken The Last Activity column shows when the most recent sensor readings were taken Select Edit to change the gateway description 1428 Rd Park Ridg Viewing All Sensors 1 From the blue menu bar select Equipment and then Sensors This screen shown in Figure 2 33 below provides a complete list of every sensor you can view regardless of alarm status Figure 2 33 All Sensors Screen 2 To view only sensors with threshold alarms Figure 2 34 below set Only Show Sensors With Active Alarms to Yes zm Thermes Only Sensors With Alarms Screen Figure 2 34 3 If you select Equipment from the top menu bar then hover the mous
40. ng Inactive Sensors Ifa sensor has not successfully transmitted for 24 hours it enters inactive status The HygroTrac web site will send an email and text message stating that the sensor has become inactive In addition the sensor will show up with a status I on the Sensors screen Plotting Sensor Measurements To plot the most recent sensor measurements for a given parameter click on the actual measurement value in the Sensors screen A new window opens similar to Figure 2 15 on the next page displaying the most recent activ graphical form If you need to view sensor activity over a different time period click on one ofthe periods Last Day Last Week Last Month Last 3 or 6 Months Last Year or All Readings The screen refreshes with data from the newly selected period 14Usiag dhe klagrat rae M eb Site Plotting Sensor Measurements cont Sensor WEIT west Door GE Protmeter Site Demo Ste Status Time Zone Easter Dayight Time r ee supe sape Vm Ve Tubs e s Aug valu poc we 42094 Temp Minimum 93 7 Figure 2 15 Sensor Activity Analysis Screen Park Rig Updating the User List for a Site You can review and update the list of users for a particular job site via the Users option 1 From the Job Sites screen click on the sign for the desired site and then on the Users option The Update User
41. nvie Rear Panel I s The gateway rear panel shown in the figure below contains several LEDs which provide useful information on the status of the gateway The LEDs indicate the following information Wireless TXLED consistent rapid green flashing indicates normal transmitter operation RXLED flashes briefly while the gateway is receiving data over the wireless link The activity ofthis LED depends on the number of sensors in your system and the sensor reporting interval Status LED glows a constant green when gateway is communicating normally with the HygroTrac Web Server Modem Link LED flashes to indicate modem is attempting to dial out steady light indicates modem is connected to far side modem Act LED when lit indicates gateway has successfully logged in to your ISP flashes to indicate sending and receiving of packets LAN Speed LED always off indicating 10 Mb s link speed Link LED Ethernet link is active flashes orange to indicate transmissi or receipt of packets PWR when lit indicates power is on HUGE HO zonn w n Ethern N Using the supplied Ethernet cable connect the gateway 8 LAN port to an available and active data port on your LAN network Power on the gateway and the Link LED should go on within 1 2 seconds If it does not see the troubleshooting chart on page 1 16 6 Testing the LAN connection If the Status LED
42. of a HygroTrac wireless sensor appears at the right To install your wireless sensors complete the following steps 1 To help determine the best locations for the sensors use a standard moisture meter such as the Protimeter Survey Master to establish the existing moisture conditions within the building 2 Select sensor locations that are within 150 ft 46 m ofthe planned location of the data acquisition gateway Note The maximum sensor transmission distance varies with the building construction materials You may also need additional gateways if your sensors are out of the sensor RF transmission range due to distance or building construction materials Up to 600 sensors can report to a single gateway Caution If it becomes necessary to replace a sensor battery use only a LISUN ER14505 lithium battery and be sure to install it with the correct polarity Use of any other battery or installation of the battery with the incorrect polarity will void your sensor warranty 3 When mounting the sensors observe the following precautions a If you use a powered screwdriver be careful not to overtighten the screws The screws should be just tight enough to ensure good contact between the material and the sensor b Avoid placing sensors in locations where they could be stepped on or in locations where they might interfere with working machinery C Do not mount sensors in areas where water could enter the electroni
43. ogin name Password eben passworct Payment information Lr as pired cac My billing address is the same as my mailing address 1 ling Across sue Leer number Type Figure 2 2 New Customer Registration Screen 4 Enter information in the required fields review the Terms and Conditions click on the box to agree to the Terms and click the Submit button 14 BiBderkamack Rd Park Ri Accessing the Web Data Service 1 Open http www gehygrotrac com on your web browser In the upper right comer of the screen click on Log in The Log in window shown in Figure 2 3 below opens Protimeter remote wireless sensing Sensing 1 custemers pease log in new 2 Olek fere to Create a new acco 3 Gick Here if you Furust vour Password 4 tf you are havrg any weh accourt Contact Us pasword Remember that passwords aro case sentire so always check Caps Lock key GE Sensing gt Industries gt Products Services gt Tools Support gt About Us GE Corcerae lore gt GE Around the World gt fervat gt Privacy Poley gt Terns of Use Figure 2 3 HygroTrac Log in Screen 2 Enter your GE confirmed user ID and password and click Log In Note fyou have any difficulty logging in click on Contact Us on the screen to contact GE Sensing If you forgot your password click on Forgot Your Password Enter
44. r In writing by postal mail to GE Sensing HygroTrac 1100 Technology Park Drive Billerica MA 01810 USA Or By Faxing to GE Sensing HygroTrac at 978 437 1031 Or By electronic mail to meters ge com In the event of notifying the cancellation of your account in writing vou may be contacted by GE Sensing representative to verify your account information such as your name username e mail address and phone number This is required in order for your account cancellation to be valid Or You may also notify in person at any GE Sensing office Failure to use services made available by GE Sensing does not constitute a valid cancellation Your account will automatically renew for a renewal period equal to the original period of service for which you contract unless specifically terminated per the procedures detailed herein or by GE Sensing 14iVanderkamack Rd Park Ridge per this Agreement GE Sensing does not refund prorated intra period charges upon cancellation and does not provide any refund for pre paid services purchased under this agreement In the event of cancellation all services provided by GE Sensing will terminate on the effective cancellation date and GE Sensing shall have no further obligation to provide services of any kind after that date Termination by GE Sensing GE Sensing at its sole business judgment may terminate this Agreement immediately or suspend Subscriber s access to the Service for refusa
45. s for the site screen opens displaying a list of users at your company 2 To revise this list check the box to the right of each user you wish to keep on the list When you have completed checking and unchecking boxes click Update Site at the bottom ofthe screen The Job Sites screen reopens Note 7o add or update users you must have an appropriate security level assigned to your account Otherwise you will not be able to access these sites 3 You can manage access to your web site by adding additional users with different access levels To add a new user refer to Adding Updating Deleting Users on page 2 25 14Usiag dhe klagrat rae M eb Site Generating a Record of Drying Conditions RDC If you need to access a record of drying conditions RDC for a particular site from a specific day and time to the present you can obtain this information in text format To generate the report complete the following steps 1 On the Job Sites screen Figure 2 10 on page 2 9 click on the RDC option in the menu for the site The Generote a Record of Drying Conditions window opens shown in Figure 2 16 below Sensing Start dato Tore Start time Seier format Sr GE Sensing gt Industries gt Products amp Services gt Tools amp Support gt About Us Corporate Home gt GE Around the Wald Ire formation gt Privacy gt Tee of Use Figure 2 16 Request to Generate a Record of Drying Condit
46. s the main screen that allows you to monitor graph and download sensor data 1 You can access the Job Sites screen in either of two ways From the blue menu bar select the pull down menu for Job Sites and select View Existing Sites The screen shown in Figure 2 9 below will appear From any screen in the HygroTrac web site click on the logo in the upper left corner to return to the Job Sites screen This logo may say GE Sensing or may be customized for your company The screen shown in Figure 2 9 below will appear 6 28 20 Figure 2 9 Job Sites Screen 2 You can now navigate through the Job Sites screen 14 PBderkamack Rd Park Ridge Single clicking on the column headers in orange will sort the data by that column in ascending order double clicking will sort in descending order The Claim Job column shows the Claim Number or Job Number if one was entered in the Add a New Site screen Clicking on a Site Name shows the details about that site The Alarm column shows A if an alarm is present for a sensor under that gateway Details on setting alarms appear on page 2 20 The Created and Last Activity columns show the date and time the site was created and the most recent transmission The Status column shows A for active gatev ifat least one sensor is active I for inactive gateways and blank if no data has been taken weblsing HugroT EO Viewing the Job Sites S
47. ss than the input for Low Value Off 6 When you have completed entering values click Save The program returns to the Threshold screen Add more thresholds if necessary 14 gleck Rd Park Ridge NJ 07656 websing she Hugrot 5 Updating Site Data If you need to update information on a specific job site you can enter the new data via the Edit option by following these steps 1 On the Job Sites screen Figure 2 10 on page 2 9 click on the sign for the desired site and then on the Editoption in the menu for the specific site The Update a Site window opens as shown in Figure 2 25 below Requred Felds State Messe Posta Code Entar Dro ZIP Postal Codo Country United Sites Contact Name Phone Fax Nor Job Site Contact E ral Mar Motifcation Natifcation Text Message Roqured For Altorata Contact alt Contact Name Figure 2 25 The Update a Site Window 2 Enter the revised information in the appropriate text boxes or drop down menus 3 When you have completed entering data you have four options Click Save to save your options and retum to the Job Sites window Click Reset to clear the newly entered data Click Delete to delete the entire site from the web site Note The program will not delete a site if it detects an active gateway Click Cancel to leave the window without savin
48. the Company User Maintenance link 1 From the My Account screen Figure 2 26 on page 2 24 click Company User Maintenance to see a list of all users within your company as shown in Figure 2 27 below ren n To Update or Delete a User sios or User Ide 2 nere To Add New User User Id User Name Security Lut ra Jane Doe zess EN john Dae A minitrtor Figure 2 27 Users Screen 2 To create a new user account click Add A New User near the top left of the page Enter all required information into the fields shown in Figure 2 28 below and click Save to save Reset to clear all the fields or Cancel to return to the previous screen The functions listed in Table 2 1 on the next page are allowed per security level Raquirac Corpany GE Protimeter User ame Phone tb 14Usiag dhe klagra rae M eb Site Adding U i Deleti Table 2 1 Functions for Security Levels Function Manager Administrator Add Gateway Yes Yes Add New Site Yes Yes Add Sites Yes Yes Add Users Yes Yes Delete Gateways From Sites Yes Yes Delete Site Yes Delete Deactivate Sensors Yes Edit Gateway Name Yes Edit Own User E mail Address es d Yes Edit Own User Password 2 Yes Edit Sensor Description es Yes t Sensor Information Edit Site Manage Users Print Reports Request A Download View All Gateways For Company View AII Sensors Vi
49. ther party may be given via e mail using the e mail ID assigned to the parties by GE Sensing Notice shall be effective upon first access under that ID number after the notice is posted 14M inderkamack Rd Damgair com Jonuary 2008 Table of Contents Chapter 1 HygroTrac Overview System Components HygroTrac Applications Temporary Installations Permanent Instollations Preliminary Installation Steps Communicating with the Customer Sensor Placement Guidelines Installing the Wireless Sensors Data Acquisition Gateway Gateway Activation and Site Creotio Gateway Installation Guidelines Location Preparation Power Antenna Location and Mounting ego One BEDS SPP UR Connecting Gateway to an Ethernet LAN Connecting Gateway Using a Modem Troubleshooting Technical Specifications Wireless Sensor RH Temperature Sensor Moisture Sensor Data Acquisition Gateway Certification vii 141 Kinderkamack Rd Park Ridge NJ 07656 Tel 201 782 1 Group 101 782 1783 Web www amgair com Email info amgair com January 2008 Table of Contents cont Chapter 2 Using the HygroTrac Web Site viii Introduction Creating a New Account Accessing the Web Dota Service Adding an Existing 5 Creating a New Site and Adding a Gateway Viewing the Job Sites S
50. ur format 4 Enter the date on which you want the report to end mm dd yyy y format and the time in 24 hour format 5 Enter the e mail address for the user who should receive the report 6 When you have finished entering data click Submit Request The Pending Downloads screen opens as shown in Figure 2 19 below Figure 2 19 Pending Downloads 7 Wait a few minutes then check your e mail The download file is attached to the e mail 14Usiag dne klagra irae M eb Site Generating a Site Report cont m otimeter Park Drive Sensor 0C3FI338 Company GE Protimeter Site Demo Ste Status Active Time Zone Easten Daylght Tine Figure 2 21 Sensor Activity Analysis Report aUsiaguhaciyg rahreesd ab Site 83 Web www com Email info ardgaliom Viewing and Setting Alarm Thresholds If you want to receive an e mail or text message alarm when a particular measurement goes above or below certain parameters you must enter those parameters as thresholds in your HygroTrac settings Figure 2 22 below illustrates how thresholds function You can set various types of alarms such as Dehumidifiers RH threshold to show if unit not working Affecte
51. via amail by submitting the form below Requrad Your Nama Cemoany add cozy prone Humber unge ENG Figure 2 36 Contact GE Sensing 14Usiagidhe klagrat irae M eb Site 83 Web www com Email Exiting the HygroTrac Web Site There are two methods to exit the HygroTrac web site From the My Accounts screen click Log Out From the menu bar click the orange Log out The screen shown in Figure 2 37 below indicates that you have successfully logged out of the HygroTrac web site My Account Thank you for using the GE Sensing HygroTrac Website Figure 2 37 Successful Exit Screen veblsing 4Re HugroT M e 4098 4 Rd P Appendix A Glossary DSL Digital Subscriber Line a technology that enables computers to send data over copper wire telephone lines at greatly increased speeds ISP Internet Service Provider a company that sup plies Internet access LAN Local area network a group of computers and Proxy Server devices that share a common communications wire or wireless link A computer or program that forwards requests to other servers 14 Gl085Of deck Rd Park Ridg Appendix B Configuring the Gateway in Specific Situations Configuring the LAN Connection The gateway is shipped from the factory to plug and play with most common LAN loca
52. ys on fie for GE Protmeter User s Guide Demo at this time GE Sensing gt Industries gt Products Services gt Tools amp Support gt About Us GE Corporate Home gt GE Around ha Word gt Irvanster Informaton gt Privacy Policy gt Terne of Use Figure 2 6 Add a New Gateway Screen sing Ae eo kl derkamack Rd Park Ridge NJ 07656 Creating a New Site and Adding a Gateway cont 4 Enter the eight digit alphanumeric Gateway ID found on the underside of the gateway and describe the location of the gateway as shown in Figure 2 7 below Click Savel gateway Descrpron Ga Ge Ge Sensing gt industnes gt Product gt Tools amp Support gt About Us corporate Hone gt CE around Fe Warie Infrraten gt Pracy Fory gt Tems of Use Figure 2 7 Enter Gateway ID Screen The gateway should now appear in the Gateways screen shown in Figure 2 8 below 075 Add A Gateway pesse ic e Description User s Guide Gateway GE Sensing gt Industries gt Products amp Services gt Tools amp Support gt About US GE Corporate gt Aroun 1a Wve gt gt Pnvacy Paicy gt Terre cf Lae Figure 2 8 Populated Gateway Screen 5 Ifthis site has multiple gateways add the additional gateways by repeating steps 3 and 4 as necessary a Usiaguhacdiyg rahrecsa ab Site Viewing the Job Sites Screen The Job Sites screen i
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