ST-100 Data Wizard User Manual
Contents
1. ST 100 DATA WIZARD USER MANUAL Full color manual can be downloaded at www bellatrix com 08 10 05 Contents SUPER WAND OVERVIEW BUFFER BOX ST 100 INSTALLATION SETTING UP AND INITIALIZING ERROR CODES MAINTENANCE TROUBLESHOOTING PARTS DIAGRAM PARTS LIST 14 15 12 Super Wand Overview Audit Wand The Audit Wand provides the communication link between the Data Wizard and the computer The Audit Wand conveys the current edition time date and price to the Data Wizard At the same time it extracts sales information from the ST 201 Data Wizard for transfer to the computer A Wand can hold data for more than 10 000 sales An Audit Wand is carried by the delivery driver It should be carried in the holster to protect it from damage The Audit Wand is water resistant but not waterproof It should not be left in the sun heat nor should it be left outside in cold weather The same care should be taken with a Wand as with a cell phone Collection Wand A collection Wand is used to collect cash data from the Data Wizard Maintenance Wand The Maintenance Wand is used to set up new Data Wizard locations and to assist with troubleshooting When docked the Wand will display an error code if the ST 201 Data Wizard is not working properly Refer to page 7 of this manual and the Super Wand Manual for error code explanations and Wand functions Download Buffer Box The buffer box is usually located at the new2. switch is activated by the magnet on the coin return door usually when the coin return button is pushed e Check for foreign material including coins that may prevent the coin return door from closing properly e Make sure the coin return button is not partially pushed in e Make sure that the torsion and extension springs that are attached to the return door and return lever are functioning properly ERROR PHOTOLED indicates that there is a problem reading coins Coins are read by shining an infrared light across the coin path through tiny holes in the housing This light is detected by phototransistors on the circuit board If there is an obstruction in the coin path or the tiny holes are blocked the phototransistors will not detect the infrared light This error can be also be caused by a faulty LED circuit board or faulty phototransistors on the main circuit board e Make sure there are no foreign materials in the coin path that may be blocking the photo sensors e Spread the counter housings and clean with compressed air Remove any obstructions It may be necessary to take the counter housing apart and clean the coin path Do not use a screwdriver or other sharp object to remove debris This type of tool may cause scratching in the coin path causing objects to become lodged more easily e Replace the LED circuit board ERROR TIMEOUT means that the Wand has timed out and needs to be docked to the buffer The buffer sets a timeout pe
3. ramp may be caught in the slot and broken off The ST 100 should always be removed with the rack door closed Door Open Door Closed 11 Troubleshooting Problem The Newsrack Will Not Open With the Wand Solution Turn the wand clockwise or counter clockwise in the hand while docking for a better communication position If the rack still does not open open the rack head and visually inspect the datalink and cable Make sure that the cable is securely connected to the circuit board Replace the datalink if damage is detected Ensure that the front coin door closes completely when the door tongue is pushed against it If the coin door doesn t close completely the trip lever will not push the door tongue down far enough to open the door The door tongue may need to be adjusted The ST 100 may not communicate if bright sunlight or headlights are shining directly on the datalink Shade the datalink nose with your hand for a few seconds and retry communication Make sure that the coin return door closes completely If the coin return lever sticks and does not slide smoothly the door may not close resulting in inability to communicate Check the rack for physical damage that could cause the door to malfunction Problem The Rack Will Not Open With Coins Solution Check for damage to the rack Open the rack and look for jammed coins around the coin doors Make sure that the tongue does not push on the coin deflector T
4. the rack head Align the datalink so the magnet visible from the back in the nose is facing toward the center of the rack Position the magnet towards the top on side by side racks Use the spring clip to fasten the datalink in place 4 Remove the nylon tab from the coin path housing Lock in Bracket This tab holds the coin damper stationary during ET transport 5 Mount the ST 100 on the four studs in the rack head Lock it into place with the lock in bracket and wireform 6 Make sure nothing interferes with the coin doors the coin deflector or other mechanical functions Nylon Tab 7 The front side of the coin return slide should fit in between the lower projections of the coin deflector If the slide does not fit correctly bend the slide edge to position it properly Deflector 8 The coin return button should have a small amount of play before contacting the coin return lever The return catch must not contact the return door pin when the return button is not pushed return linkage If it does inspect the coin Open and close the rack door to check that the door tongue operates smoothly with the Data Wizard The right side of the door tongue must hold the coin retain door door nearest the front of the head fully closed Make sure the tongue does not interfere with the coin deflector 10 Plug the datalink connector into the 6 pin housing on the circuit board 11 Close the rack hea
5. 0001 04 50 0003 00 17 0004 01 10 0003 00 61 0009 00 18 0005 00 60 0010 00 60 0002 00 Counter Housing Set Right amp Left with Magnet Mounting Plate Cover Deflector Return Retain Door Set with magnet Return Lever Damper With Magnet Return Catch Trip Lever Assembly Includes f 28 Bushing Main PCB LED Board Assembl B 301 Keyswitch 3 Position clear B 311 Keyswitch 3 Position clear ataLink for ST 100 ithium D Cell Battery Replacement Kit ock in Bracket xtension Spring Light orsion Spring olenoid ush in Fastener Large x2 ouse magnet able Tie Large x2 crew 8 x 5 8 x2 Type 25 PPH crew machine 6 32 x 3 16 x2 crew Type 25 6 x 3 4 crew Type 25 H 6 x1 4 x2 PPH o Part crew Type 25 6 x3 8 PPH 0 20 ush in Fastener Small 0 25 o Part oring Clip 0 45 xtension Spring Heav 0 65 ock in Wireform 0 30 o Part Hook Short Hook Long Compression Spring x2 ESNA Nut 4 40 x2 Return Lever Insert 0 45 Metric e ring for coin return button 0 35 DataLink for ST 100 upgrade 13 75 B 301 B 311 or B 326 ke 0 30 5 25 4 75 4 50 3 90 2 60 1 40 1 35 1 40 0 50 8 50 3 75 3 75 3 75 6 00 2 60 0 70 0 80 7 45 0 25 0 85 0 20 6 N 0 Co Co PO A r 1 wN 0 20 0 20 0 20 B CD 60 0006 00 50 0002 00 co e 03 0002 00 30 0005 03 50 0018 00 1 N r B 61 0002 02 61 0001 02 30 0015 01 15 000
6. 4 00 8 624 0001 04 isc 651 0010 01 Misc 100 0032 02 Misc No Number 0 65 0 65 0 25 0 25 O O1 7 Co Wa EN 9 10 38 Misc 636 eo e e ea PIAA AIA esa eo eae ees e ea CSIRO i C1 15
7. OIN DET suggests that the ST 100 is not detecting coins This is indicated by the coin detect reed switch being closed usually by the magnet on the damper e Make sure there are no foreign materials in the coin path that may be holding the damper down e Spread the counter housings and clean with compressed air Remove any obstructions It may be necessary to take the counter housing apart and clean the coin path Do not use a screwdriver or other sharp object to remove debris This type of tool may cause scratching in the coin path causing objects to become lodged more easily e Verify that the damper moves freely and that the damper magnet is in place The damper or magnet may need to be replaced e The coin detect reed switch on the circuit board may be broken ERROR SLUG indicates that the slug detect reed switch is open This switch is normally held closed by the magnet on the counter housing This magnet is held in place by a spot of hot melt glue If a ferrous slug passes the switch it breaks the magnetic field and opens it If several slugs are inserted into the coin path the switch may become stuck open e Runa valid coin through the ST 100 to close a switch that is stuck open e Make sure the house magnet is in place Try pushing the magnet in or pulling it out slightly to adjust it e The slug detect reed switch on the circuit board may be broken ERROR COIN RET indicates an active coin return reed switch The coin return reed
8. d before testing The datalink is light sensitive especially from the back Bright light from the back or front of the data link can interfere with communication Using a Maintenance Wand set the Mech ID and initialize the Data Wizard Initializing the Data Wizard with a Maintenance Wand sets the current edition and price and eliminates the need to carry an Audit Wand See the section on Setting up and Initializing the ST 100 for more detailed instructions on setting up the Data Wizard With the rack door and head closed check the operation of the ST 100 Data Wizard with coins Drop enough coins into the coin slot to equal the set price and verify that the rack opens Open and shut the paper door Insert another coin not a penny that is less than the set price and pull on the door to verify that it does not unlock on less than the set price Press the coin return button to return the coin Activating the coin return clears the current cash total Repeat steps 14 15 until satisfied that the Data Wizard is recording sales and cash correctly Setting Up and Initializing the ST 100 Data Wizard Clearly mark the inside of the rack head with a permanent marker or a label with the number assigned to this location This is the Counter Dealer number that this location has been assigned in the SC2000 database This number must also be programmed into the Data Wizard with the Maintenance Wand or Audit Maintenance Wand This number can be up to f
9. e door tongue may not be properly adjusted If the rack door opens with the Wand but does not return an error code test the ST 100 with coins If after inserting enough coins the rack will not open replace the damper and coin test again If the rack still does not open the ST 100 will need the coin detect reed switch on the circuit board replaced S4 The ST 100 should be checked for broken or missing parts Before leaving the rack make sure the price setting is correct If the ST 100 was replaced make sure that the Mech ID has been set and the ST 100 initialized to avoid any loss of data for that location Write the data from the Wand memory into the repaired or the newly installed Data Wizard This will overwrite data from testing and replace it with the data that the ST 100 initially contained Press the Function key and scroll through the functions by pressing the Enter key until WRITE DATA is displayed on the Wand LCD Press the Select key The Wand will begin to beep Dock the Wand to the Data Wizard The Wand will chirp as it overwrites existing data in the Data Wizard with the data in Wand memory In circumstances where the circuit board on the Data Wizard prevents communication data will be unrecoverable 10 Removing the ST 100 from the Rack With the rack door open the coin retain door hangs open The triangular ramp can hang through the tongue slot on the face of the rack If the ST 100 is pulled upward during removal the
10. his can cause the coins to jam in the coin doors If the rack has a gum stopper bend it down to prevent interference with the coin door Make sure that the lock bar does not interfere with the coin return lever Insert enough coins into the ST 100 to equal the current price The solenoid should fire If the solenoid does not fire check the battery voltage If the battery voltage is acceptable the problem likely lies with either the coin detect or coin read circuit or components 12 Problem The Return Catch Prevents the Trip Lever From Falling and the Door Won t Open Solution e The return catch is designed to touch the trip lever when it is in the up position if the return button is pushed in If the return lever does not return all the way forward the return catch will remain down and the foot may bind against the trip lever e Look for anything that may bind the trip lever such as a rough edge a loose pushpin binding coin return button or dirt Problem The Coin Return Button Does Not Release the Coin Door Solution e Straighten the rack face if it is bent e Replace the short coin return button with a longer one e Bend the stationary latch about 10 degrees to the right from the rack 13 14 8 2 070 0081 00 39 0006 07 07 0006 08 70 0022 02 8 23 49 0006 07 70 0024 02 49 0005 10 70 0049 01 06 0002 00 50 0020 01 16 0027 01 16 0028 00 00 0010 00 20 0003 00 39 0002 05 30 0003 02 30 0004 02 04
11. ive digits in length with the maximum number being 32676 Leading zeros will be stripped off 1 Reset the Data Wizard by shorting the two Reset tabs at the top of the circuit board together with a flat blade screwdriver or similar object The tabs on older ST 100s will be labeled TP1 and TP2 instead of Reset Newer models may have a blue Reset button instead of solder tabs 2 To set the Mech ID press the Function button on the Wand Scroll through the functions with the Enter key until Set Mech ID is displayed on the Wand LCD Press the Select key The Wand will prompt for the Mech ID Enter the number assigned and press the Enter key The Wand will emit a continuous beep Dock the Wand to the ST 100 Data Wizard The solenoid will fire resulting in an audible click 3 Reset the ST 100 a second time as described in step 1 4 Tosetthe edition and price press the Function button on the Wand Scroll through the functions with the Enter key until Init Mech is displayed on the Wand LCD Press the Select key The Wand will emit a continuous beep Dock the Wand to the ST 100 Data Wizard The solenoid will fire resulting in an audible click To set edition and price with an Audit Maintenance Wand simply dock the Wand to the ST 100 Data Wizard 5 Check the ID programmed into the ST 100 Data Wizard ID by docking the Maintenance Wand to it The ID number will be displayed on the Wand LCD To check ID with an Audit Maintenance Wand pres
12. l through the functions using the Enter key until the LCD displays READ DATA Press the Select key and the wand will begin to beep e Dock the Wand to the Data Wizard The Wand will chirp as it reads the data out of the Data Wizard into Wand memory This procedure does not erase the data from the Wizard it only makes a copy of it into Wand memory This data will remain in Wand memory until it is overwritten by again reading data from a Data Wizard e This function allows the Data Wizard to be repaired and tested without creating extraneous data It also allows the data to be written into another Data Wizard if the damaged one needs to be replaced Dock the Maintenance Wand to the rack and monitor error codes The wand should display the Mech ID If it does try to open the rack door If the door opens dock the wand again while the door is open to check the coin door reed switch and magnet If the reed switch is working properly the Data Wizard should return ERROR COIN DOOR on the Wand If not the reed switch or the magnet is not working Replace these parts and re test If door does not open open the rack head and dock the wand again Watch the trip lever The solenoid fire should fire and the trip lever should fall If the solenoid does not fire check the wire connections If the solenoid does fire but the trip lever does not fall there may be burrs on the pushpin the return catch may be broken the coin return lever may be stuck or th
13. riod in the wand Timeout periods will vary depending on site configuration Each wand must be docked to the buffer within the timeout period or it will no longer communicate with the Data Wizards Data will not be lost in the Wand if it times out Routine Maintenance Occasional cleaning of the coin path and door assemblies will prevent most problems Clean the counter housing twice a year or as required Clean with compressed air or disassemble the housing and wipe with a Windex and a soft cloth The coin box assembly should open freely when pressed down Replace with new doors if needed Visually inspect the ST 100 Data Wizard for broken or missing parts With the rack head open insert enough coins to fire the solenoid Watch the trip lever to ensure that it falls completely and does not catch on the door tongue Diagnosis and Repair Field Repairs When repairing an ST 100 in the field carry the following items with you Maintenance Wand to check for the self diagnostic error codes Spare ST 100 in the event of un repairable damage Damper Retain door Return catch Torsion spring Return lever Trip lever with small pushpin 3 8 and 1 4 nut drivers 2 Phillips screwdriver Needle nose pliers Reverse action tweezers e fthe Data Wizard is able to communicate with a Wand the data may be read out of it and copied back into it or into a replacement after repair and testing Using a Maintenance Wand press the Function key Scrol
14. s the Function button on the Wand Scroll through the functions with the Enter key until Display Mech ID is displayed on the Wand LCD Press the Select key The Wand will emit a continuous beep Dock the Wand to the ST 100 Data Wizard The solenoid will fire resulting in an audible click The ID number will be displayed on the Wand LCD 6 Open then close the door Test the ST 100 Data Wizard with coins to ensure that it reads and counts all coins Error Codes When the Wand is docked the Data Wizard runs through a self check sequence If a condition returns an error an error code is displayed on the Wand LCD ERROR COMM indicates inability of the Wand to communicate with the Data Wizard e The Wand may have been pulled away before communication was complete Re dock the Wand If the error persists clean the nose of the Wand with a soft cloth or Q tip to remove dirt e Datalinks are sensitive to bright light Shield the datalink from light striking it from both the front and the rear ERROR COINDOOR could indicate that the coin retain door is not closed properly It could also suggest that the accept door magnet is missing e Check for damage and or foreign materials including coins that may be preventing the door from closing properly e Verify that the magnet on the retain door is place It is also possible that the magnet has lost strength and may need replaced e The accept reed switch on the circuit board may be broken ERROR C
15. spaper distribution point The buffer uploads current date time edition and price to the Wands At the same time it downloads the sales information collected by the Wands It stores the sales data until it is downloaded by the computer Delivery personnel need to dock their Wands to the buffer box each day before delivering their route or running maintenance routes to ensure that the Data Wizards are initialized with the current edition date and time The buffer box can store several days sometimes weeks of data in the event that it cannot be downloaded on a daily basis A UPS with surge protector should be used with the buffer box to protect against power spikes and power outages ST 100 Installation The ST 100 Data Wizard is designed for easy retrofit into newsracks The ST 100 model is specifically designed to replace stacker type mechanical coin devices Tools Required Medium size pliers Phillips screwdriver Flat blade screwdriver Nut driver 1 Open the paper door and the rack head Remove the existing mechanism and keyswitch assembly TOP VIEW Retain the spring clip from the keyswitch Make sure the front of the BEFORE AFTER rack head is not bent It may be necessary to straighten it before proceeding TONGUE ETATIDHA T LATCH 2 Bend the stationary latch slightly to the right to ensure that it does not rub on the plastic coin doors 3 Insert the datalink through the keyswitch hole from the front of
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