V500DS User Manual v1.0
Contents
1. The operation is similar to Answer a call Refer to To Answer a call section for more details If the active call is a Skype conference call you can see the participants via the View Participants menu Troubleshooting Always check first that e You have followed the steps listed on pages to install and set up your V500DS e All connects are firmly inserted in their sockets e Mains power is switched on at the socket Page 36 of 41 User Manual The handset s batteries are correctly and securely installed and are not run down If you experience difficulties with the working of your V500DS refer to the advice given below I cannot make or answer calls e Check that the base unit s mains power adapter is plugged in and power is switched on The base unit needs mains power for normal operation of the phone not just charging the batteries e Make sure you are using the telephone line cable that was supplied with your V500DS Other telephone line cables might not work Move the handset closer to the base unit e Check the batteries level symbol on the display If it is low replace the handset on the base unit or charger pod to recharge the batteries e Switch off power at the mains socket wait for a few seconds and then switch back This may solve the problem e If you still can t make calls try re registering the handset When I place Skype call there is no sound e Check the network I ca2. key to select Hold the call then the incoming call is on hold 3 Press Left E key again to select Unhold the call you can retrieve the call To Divert all Calls You can configure your V500DS to forward all incoming Skype calls either to a landline mobile phone or to your Voicemail Please note that in order to use this function you have to have Skype credits 1 In standby mode press Left ES key to enter the main menu Page 35 of 41 User Manual 2 Press Scrolling key and Left I key to select Settings 2 3 Press Scrolling ee key and Left E key to select Call divert 4 Press Scrolling key and Left key to select your desired action Call forwarding Forward to Voicemail Welcome message Call forwarding Activate forwarding to another phone number You will be prompted to enter the relevant number which can be both a Skype name and an ordinary extension number Please remember to enter the country code Forward to Edit the phone number when call forwarding is active Voicemail Activate your Voicemail allowing callers to leave a message after listening to your welcome message Welcome message After activating voicemail you can record your welcome message If you do not record a personal message the Skype standard message will be used instead Skype conference call The V500DS cannot initiate a Skype conference call but you can participate in a Skype conference call initiated from a computer
3. Mobile Home page About me a In Skype name please note that you cannot change your Skype name here b In Full name use the keypad to enter your data c In Gender use Left E key to select Unspecified male female d In Birthdate enter the date using the keypad press Left ES key to confirm e In Country Region use Serine duy and Left S key or just Left cs E33 key to select Afghanistan gt Zimbabwe f In State Province and City use the keypad to enter your data press Left 2 4 key to confirm 0 g In Language use Scrolling dig and Left E key or just Left to select Chines h In Home phone Office phone Mobile Home page and About me use the keypad to enter your data n Private you can enter your e mail address The address will not be shown to other Skype users and is merely used for the search function Save your private e mail address in Private and users who know this address will be able to find you by searching for it on Skype a In private when there are existing email addresses press Left E key to select options edit Remove Add To Change Your Password You can change your Skype password here 1 In standby mode press Left key to enter the main menu 2 Use E deg and Left S key to select Settings 3 Use Scrolling t and Left E key to select General Page 22 of 41 User Manual 4 Use Scrolling cree and Left E key to select Cha
4. User Manual e Password can be 4 to 20 characters You can use any mix of upper and lower case characters numbers and punctuation marks Your password cannot begin with a number or punctuation mark and it cannot be the same as your Skype name e Please be patient as the creation of your Skype account may take several minutes to perform To Sign in to Skype When you already have a Skype account you can sign in to Skype directly 1 In standby mode press Right Z key to enter Sign in page 2 Use Scrolling down to highlight Sign in to Skype press Left E key to select the entry Z 3 Use keypad to enter the Skype name press Right key to clear the incorrect character press Left D key to confirm your input 4 Use keypad to enter the password press Right Z key to clear the incorrect character press Left ES key to confirm the input 5 You are now asked whether you want to save your Skype name and password for automatic sign in press Left E key to accept Right key to decline Notes Skype does not allow emergency calls Such calls are always routed to the landline connection Therefore it is important that you set the correct landline country Do not forget that your V500DS has to be connected to a power outlet in order to work Your V500DS will not function during a power failure e For input methods please refer to the notes of Create a New Skype Account Please be patient a
5. 40 of 41 User Manual TBR 10 1999 TBR 22 1997 TBR 38 1998 EN 301406 V1 5 1 2003 EN 301437 V1 1 1 1999 EN 301489 01 V1 4 1 2002 EN 301489 06 V1 2 1 2002 EN 60950 1 2001 Page 41 of 41
6. E key to select Press Left E key again to select call 1 Press Scrolling t up down and Left i number Skype Mobile Office Home to select your preferred To Make a Call from Contacts 1 2 In standby mode press Left I key to enter the main menu 5 Press Left key to select Contacts the display shows the stored names Press Scrolling t button up down to highlight your preferred contact press S key to select Press Left E key to select Call Page 16 of 41 User Manual 5 If you select a Skype account press Left S key again to call if you select a i gt landline number press Scrolling button and key to select PSTN or SkypeOut To Make a call from Call Logs 1 2 Note In standby mode press Left E key to enter the main menu Press Left S key to select History the display shows All calls Missed calls Incoming calls etc Press Scrolling 7 button up down to highlight your preferred call logs press Left key to select Press Scrolling X button up down and Left ES key to select the number you want to call Press Left E key to select Call When the selected log is a Skype account press Scrolling b button up down and Left E key to select your preferred number Skype Mobile Office Home You are also allowed to dial a landline number from the call logs by selecting Landline calls Receive
7. In standby mode press Left S key to enter the main menu Page 34 of 41 User Manual E f 2 Press Scrolling _ key and Left I key to select History f 3 Press Scrolling key and Left I key to select Contacts Requests 4 Press Scrolling Jey and Left D key or just Left key to select the request you desire to check 5 Press Left S Zi key the display shows you the options 6 Press Left S key to accept or press Soviet Jie and Left ES key to decline the request Handling Calls To Make an Intercom Call To make an intercom call you must register at least two handsets to one same base 1 Press the INT key you will hear Dial tone 2 Key in the number of another handset On the other handset s display your number appears and the INT symbol flashes Then the other handset user presses the Call QA key to connect the call Call Waiting V500DS DECT has a Call Waiting feature that works with Caller ID service from your telephone service operator When you re engaged on a PSTN ongoing call if you receive second Skype call your phone will use a call waiting signal to let you know another call is ringing in This way you can switch between Skype and PSTN callers hook down Skype call or even make Skype conference call together To Hold Un hold an Active Call 1 Press Left E key to enter option menu during an active call 2 Press Scrolling button and Left E
8. Left D key or just press Left E key to select your preferred mode Pulse Tone To Set Call Barring Call barring enables you to restrict or bar certain types of calls from your phone 1 Press Scrolling button and Left 7 key to select Settings under main menu mode 2 Press Scrolling and Left ES key to select Cordless settings 3 Press Scrolling Sutton and Left E key to select Base settings Page 31 of 41 User Manual 7 Press Scrolling Left E key to select Call Barring Use the keypad to key in the PIN 0000 press Left D key to confirm Press Scrolling button Left E key or just Left E key to select your preferred number to set call barring up to 5 numbers Use the keypad to key in the number press Left S key to confirm To Set LCR Least Cost Route With the LCR function the phone will automatically replace a long number with a comparative short number to simplify the process of dialing a long number For example if the user program to replace 00 with 17909 then when he dials 006567417211 then the phone will automatically replace the number to be dialed out as 179096567417211 Press bitten Left E key to select LCR under Base Settings mode Use the keypad to key the PIN Default 0000 press Left S key to confirm Use the keypad to key in the SHORT number that you want to replace the long number press Left S key to confirm gt 4 Use
9. SkypeOut service from Service Provider for landline calls first Dial number from idle screen directly Use Left S key to place call 1 Press and hold key until a appears on the display input the country code then the telephone number press Left E key Page 15 of 41 User Manual 2 2 Press Scrolling up down and Left 5 key to select SkypeOut Use Call QA key to place call then the bim number press Call key 2 When your preferred line is set to Always SkypeOut press Call QA key to make SkypeOut call directly When your preferred line is set to Always ask press Scrolling Tein up down and Left E i key to select Skypeout When your preferred line is set to Always Landline you can t use Call QA key to place SkypeOut call Refer to To Set the preferred line for more information To Call a Skype User Make sure the Skype user is available in your Skype net Contact list and is online Otherwise add the online Skype user name you wish to call to the Contacts list first It will automatically appear in your phone s Skype list To call a Skype user 1 m In standby mode press Left key to enter the main menu press Left key to select Contacts the display shows the stored names Or press Right 2 key to enter the Contacts menu in standby mode Press Scrolling up down to highlight your preferred contact press Left
10. on you can simply answer the call by lifting the handset from the base unit see AUTO TALK part NA You can turn the speakerphone on by pressing Speakerphone LEM key while answering calls press this key again to turn the speakerphone off Page 14 of 41 User Manual To Reject a Call Press Right 2 Z key to reject a call before answering it To End a Call j 7 e Press End lt key or Right key to hang up To Make a PSTN Call Dial number from idle screen directly Use Left E key to place call 7 1 Input the telephone number you want to dial press Left a 1 key 2 Press Scrolling button up down and Left I key to select Landline Use Call QA key to place call 1 Input the telephone number you want to dial 2 When your preferred line is set to Always landline press Call QA key to make a PSTN call directly mu when your preferred line is set to Always ask press Scrolling Va button up down and Left S key to select Landline when your preferred line is set to Always SkypeOut you can t use Call key to place PSTN call Refer to To Set the preferred line for more information Note For Landline Calls there is no prefix required such as 00 you can dial the number directly To Make a SkypeOut Call SkypeOut allows you to use your Internet connection to call ordinary telephones and mobile telephones worldwide Requires the
11. DS DECT phone emits radio signals which could interfere with other electronic equipment computers radio TV set clock radio alarms etc A distance of at least one meter should be maintained between V500DS base station and other equipment This will minimize the risk of such interference When you do not need to carry your handsets around leave them on the base unit or charger pod to keep the batteries charged If you hear a warning tone as move around during a call and or the sound in the earpiece becomes faint or distorted you may be going out of range of the base unit Move nearer to the base unit within 20 seconds until the tone stops Otherwise your call may be cut off The base unit should be placed on a level surface in a position where e The mains adapter plug will reach a 230 V AC switched mains supply socket never try to lengthen the mains power cable e The telephone cable will reach your telephone line socket or extension socket It is not close to another telephone this can cause radio interference Page 8 of 41 User Manual e It is not close to a sink bath or shower or anywhere else where it might get wet e It is not close to other electrical equipment fridges washing machines microwave ovens TVs fluorescent lights etc Caution Risk of explosion if an incorrect type replaces battery Dispose of used batteries according to the instructions m Getting Started with Skype You can config
12. Press Left S key again to select Ringer Volume 6 Press Scrolling up down to change the volume level then press Left E key to confirm your setting If you wish to set the Ringer Melody this is easily done here Page 30 of 41 User Manual Dial Settings You are allowed to set flash time auto pause and dial mode here To Set Flash Time 1 Repeat 1 3 steps above 2 Press Scrolling cae and Left S key to select Dial Settings 3 Press Left S key to select Flash Time 4 Press scrolling a and Left S key or just Left preferred flash time Short Long 7 key to select your To Set Auto Pause When you call a number with a pause the phone waits a few seconds before transmitting the next digits in the dialing sequence This is useful when you have to dial a number for access to an outside line or for going into a voicemail system You are allowed to set one number in Auto Pause 1 Press Serong and Left m key to select Auto Pause under Dial Setting mode 2 Use the keypad to input the PIN 0000 press Left S key to confirm 3 Use the keypad to input the number for example 123 you want to set auto pause press Left E key to confirm When you dial number 123456 the pause will happen between 123 and 456 To Set Dial Mode 1 Press Scrolling and Left E key to select Dial Mode under Dial Setting mode 2 Press button and
13. User Manual User Manual V500DS Digital Enhanced Cordless Communications Depending on different models not all features may be available in this general manual Page 1 of 41 User Manual Contents IntrFoductiOf OVerViGW oi isccccuesccceesscddevadesessceccuesceceesevsececsacscccosesseocsdeceesecosesdsececedescdososossccceveseseuse 3 Features bossd cecdosbssesSedibesesessosooss 3 Installation and Basic Functions ccccccccsccssccccscsscccsccsesccceees D Package CONN 5 The Handset and Base Unit at a glance eee 6 Howto Install the 7 B How to Install the Handset oeeeooeesoeeeseeeseeeeoesooeesecesecesoresoeesoeeecceesoeesoesooeeesee 7 Important Safety Information sosoooeoesssooceoosssssococssssesosoesossssssoosossesessososssse 8 W Getting Started with Skype ssesessosoceessssssocecesesesocosesesesosoesosssssssosossesessosssssse 9 Adding e P 13 m Making and Answering Calls 14 Advanced Functions 19 m Menu Structure of VS00DS 19 Skype Settings 21 B PHONE 25 B Resetting the System wiscicsvsecdecesscscsissssscscsessessaccosevsercssesessssousasssscdess
14. at the base power is ON and the base ringer is set ON e Check that the line cord is correctly fitted and undamaged The CHARGE light on the base unit does not come on e Check the handset is properly stationed e Check the connections between the base unit and mains power socket e Clean the batteries charging contacts with a dry cloth When I press the CALL button I hear a loud noise e The strange noise is caused by interference Disconnect the mains power lead from the back of the base unit and then wait for 30 seconds before reconnecting it There is beep sound while I on a call e You may be going out of range of the base unit Move closer or your call may be cut off e Check the Batteries Level symbol on the display If it is low recharge the batteries The Caller Display feature isn t working e You need to subscribe to the Caller Display feature from your service provider e The caller may have withheld their number or they may be calling from a network that does not transmit the Caller ID for example it may be an international call The handset s batteries are running low within an hour or two e Before you used the handset for the first time you should have left it on the base unit for up to 15 hours to charge the batteries fully Page 38 of 41 User Manual You may need to replace the batteries I cannot transfer a call e Make sure the other handset is within range of the base unit a
15. d call Dialed call Missed call under History mode To make a call From Network 1 2 In standby mode press Left key to enter the main menu 3 Press Scrolling button up down and Left key to select Search Use the keypad to enter the full name or Skype name or email address you want to gt search press Left key to confirm The display shows all the matched accounts use Scrolling 9 key up down to highlight one press Left key to select E IN Use Scrolling key and Left key to select Call Press Scrolling button up down and Left D key to select your preferred number Skype Mobile Office Home Page 17 of 41 User Manual To Set Earpiece Volume e During an active call you just press Scrolling Tuition up down to adjust the volume of the earpiece press Left 3 key to confirm To Mute the Mouthpiece 1 Press Left ES key during an active call 2 Press Left key to select Mute microphone this prevents the person the active call from hearing what you or someone else in the room is saying 3 To cancel the Mute function press Left S key during the active call use 2 Scrolling button up down and Left key to select Unmute microphone Page 18 of 41 Advanced Functions User Manual m Menu Structure of V500DS Contacts History Call Send voicemail All calls Missed calls Incoming calls Out
16. e Cordless Settings Phone Settings and information Adding Contacts To Add a Skype Contact 1 2 Press Left In standby mode press Left D key to enter the main menu Use 6 diss up down to highlight Add Contact press Left E key to select L key to select Skype Use the keypad to enter the Skype name press Right Z key to delete incorrect characters before you press Left ES key You are asked if you let the account you add to see you when you are on line press Left S key to accept press Right 24 key to decline p The account has been added to your contacts list Press Right key to confirm or press Left E key to accept to send an authorization request Press Left key to send the authorization request To Add a SkypeOut Contact 1 2 In standby mode press Left S key to enter the main menu Use Scrolling tS key up down to highlight Add Contact press Left E key to select 6 Press diy up down and Left key to select SkypeOut Use the keypad to enter the full phone number for use with SkypeOut press Right Z Z key to delete incorrect characters before you press Left S key SkypeOut numbers even local numbers must be entered in the following format followed by country code area code and number Page 13 of 41 User Manual To Search for a Skype User 1 In standby mode press Left I ke
17. eep once The handset will make one beep only on an incoming call Off The handset will not make any voice on an incoming call EN 1 Press Left key to select Incoming call alert under Tones mode 2 Press Scrolling button and Left S key or just Left key to select your preferred alert type Ringing Ring once Beep once Off To Change the External Ring 1 Press Scrolling button and Left key to select Incoming call alert under Tones mode Gs s 2 Press Scrolling button and Left S key or just Left I key to select your preferred ring If you wish to set the External Vol Internal Ring and Internal Vol this is easily done here To Adjust the Keypad Tones 1 Press Scrolling t button and Left E key to select Keypad tones under Tones mode 2 Press Scrolling V button and Left S key to turn the keypad tones off or just Left I key to turn the keypad tones on To Change the Handset Language 1 Press Scrolling button and Left S key to select Settings under main menu mode Page 26 of 41 User Manual 2 Press Scrolling ition and Left E key to select General g n 3 Press Scrolling button and Left key to select Language 4 Press Scrolling up down and Left ES key to select your preferred language To Set the preferred line You can configure how you want to route your outgoing calls when using Call QA button These are your options Landline Select t
18. elects the current menu item or confirms setting depending on the current screen Page 11 of 41 User Manual Arem Right soft key Cancels the last action or returns to the previous screen depending on the current screen More notification symbols sometimes displaying on the V500DS LCD Missed calls zi New voicemail io Exchange contact details request Ps Silent mode is active e Headset connected Keypad locked Skype credit is nearly expiry e The speakerphone is on Main Menu The Main Menu provides all your Skype and V500DS settings w 1 In standby mode press Left D key to enter the main menu 2 Use Scrolling 9 7 key up down to highlight one of the items press Left key to select Right key to go back to the standby mode The main menu table Your contact list and the current Skype status of your Contacts contacts All calls missed calls incoming calls outgoing calls History Landline calls voicemails contacts requests V Change status My profile Sign out Status Q Adds a Skype user or a Skypeout number to your contact Add Contact y Searches Skype users on line Search Page 12 of 41 User Manual Allows you to view Skype credit SkypeIn and Skype voicemail status Settings for Network General Call divert Privacy Tones Time and Dat
19. et goes back to the standby mode To Select a Base You may need to do this if your handset has been registered to more than one base and you need to select one to use Page 28 of 41 User Manual 1 Press Scrolling and Left 7 key to select Select Base under Cordless settings mode the display shows BASE 1 BASE 2 BASE 3 BASE 4 2 Press buton and Left ES key to select the certain base To De register a Handset You may need to do this if you have more than one handset registered to your base unit and you need to replace a faulty handset 11 1 Press Scrolling A and Left settings mode eS key to select De register under Cordless 2 Key in the PIN default 0000 press Left m key to confirm 3 Then key in the number of the handset you want to de register press Left S key to confirm Note You cannot de register the handset you are currently using To Set the Contrast You can adjust the contrast of your display 1 Press Scrolling button and Left to select Settings under main menu mode 2 Press t and Left E key to select Phone settings 3 ES Press Left key to select Contrast A 4 Press Scrolling buon up down and Left key to change the contrast Auto talk Function Normally you need to press Call QA button to answer an incoming call But with AUTOTALK function turned on w
20. ever be able to see the contact s online status Users who have not been authorized will be indicated by on your contact list 1 In standby mode press Left E key to enter the main menu 2 Press Scrolling le crm and Left E key to select Contacts Nd me 3 Browse your contacts using Scrolling Yes press Left key to select one you still have not sent an authorization 4 Press diy and Left S key to select Advanced 5 Press S iolling E diss and Left 5 key to select Request Details 6 Use the keypad to enter the text you want to send along with the request press Left ES key to send the authorization request To Rename a Contact Press and Left S key to select Rename under Advanced mode 2 Use the keypad to enter the new name press Right 2 key to clear the incorrect characters press Left E key to confirm To Remove a Contact 1 Press Scrolling ed key and Left S key to select Remove under Advanced mode S 2 Press Scrolling ce and Left key or just Left i key to select your desired types of remove Remove and block contact Remove only To Block a Contact C e Press Scrolling key and Left E key to select Block under Advanced mode When you block the contact successfully press Right 24 key to back to the Advanced mode e To unblock the contact press Left I key to select Unblock under current Advanced mode To Check Contacts Requests 1
21. g a call to change the volume in the Press this to make the earpiece um handset ring if you cannot f remember where you put it Speakerphone Key press it again to stop the handset ringing Press to turn the kerphone ON OFF speaxerpnone M RAALR M AA Network Light Charge Light The Network light comes The CHARGE light comes on when you havea connection to the Ethernet on when the handset s batteries are being charged n Use Light The IN USE light comes i on when you place calls Note Before you can use the handset to make calls for the first time you will need to fit and fully charge the batteries for 15 hours Page 6 of 41 User Manual How to Install the Base ab 2 mm 1 on the base to LAN Local Area Network port on your broadband connection modern router hub switch etc using the provided Ethernet cable 2 Connect the power adapter to an active power outlet and connect the power port on the base to the power adapter 9V 500 mA 3 Connect on the base to a telephone socket if available using the provided telephone cable m How to Install the Handset Push the top of the battery compartment cover on the back of the handset downwards 2 Insert the two batteries provided with the handset making sure that their plus and minus ends are facing the same way as
22. going calls Landline calls Voicemails View profile Advanced Contacts requests Change status View the contact s profile Rename Remove Block Request details Add a contact Call Send voicemail Details Delete View profile Add to contacts Clear list Received Calls Dialed Calls Missed Calls Play Details Delete Call Send voicemail View profile Add to contacts My greeting Accept View profile Decline Offline Online Skype me Away Not available Do not disturb Invisible Page 19 of 41 Status Continued Add Contact Search Service Mood message My profile Sign out Skype SkypeOut Skype credit SkypeIn Voicemail Network General Call divert Privacy User Manual Details shown to all Private details IP Setting IP address Subnet mask Default gateway Primary DNS Secondary DNS Change password Auto sign in Language Software updates Reset Call forwarding Forward to Voicemail Welcome message Calls Skypeln calls Manage blocked users Incoming call alert External Ring External Vol Internal Ring Internal Vol Notification tones Keypad tones Page 20 of 41 User Manual Time Time zone Daylight saving Time and Date Time format Time separator Date Date format Settings Date separator continued Select Base Base Sub De register Cordless Settings Base Settin
23. gs Time out Contrast Phone Preferred Line Auto talk Handset Name Information m Skype Settings To Change Your Online Status Your online status can be seen by all Skype contacts authorized by you For more on this please see Main Display in the Installation and Basic Functions section For more on authorizations please refer to Exchange Contact Details Request in this section of the manual 1 In standby mode press Left E key to enter the main menu use Scrolling c key and Left S key to select Status use Scrolling key and Left E key to select Change status 2 Or in standby mode use Scrolling bs up key to enter the Status menu 3 Use Scrolling and Left key to select your preferred status To Change Your Skype Profile You must be signed into Skype to change your Skype profile 1 In standby mode press Left S key to enter the main menu Page 21 of 41 User Manual 2 Use Scrolling jee and Left ES key to select Status 3 Use Scrolling eg and Left ES key to select My Profile 4 Use and Left E key to select your preferred profile Details shown to all Private details 5 There are two modes for you to edit your profile In Details shown to all press Scrolling key and Left E key to select your preferred setting Skype name Full name Gender Birthdate Country Region State Province City Language Home phone Office phone
24. hen your handset is ringing for an incoming call you can answer the call by simply lifting the handset from the base unit without pressing the Call V button T Press Scrolls E button and Left 3 key to select Settings under main menu mode 2 Press Scrolling X button and Left E key to select Phone settings Page 29 of 41 User Manual 3 Press Scrolling ition and Left E key to select Auto talk 4 Press Scrolling button and Left m key to select Off On Note If you have turned Auto talk on do not press the Call QA button after you ve answered a call by lifting the handset otherwise you ll disconnect the call To Set Handset Name Press and Left E key to select Settings under main menu mode 2 Press Scrolling button and Left E key to select Phone settings i 3 Press Scrolling button and Left key to select Handset Name 4 Enter the name of the handset press Right 2 key to clear the incorrect character then Left ES key to save Base Settings To Set Base Ringer You are allowed to set the melody volume of your V500DS base here To set Ringer Volume 9 melody 1 Press Scrolling Tatton and Left ES key to select Settings under main menu mode 2 Press Scrolling button and Left ES key to select Cordless settings 3 Press Scrolling C button and Left E key to select Base settings 4 Press Left E key to select Ringer Settings 5
25. his option if you always want to route your landline and or mobile phone calls via the landline traditional telephony SkypeOut Select this option if you always want to route your calls to the landline and or mobile phones via the Internet SkypeOut Always ask Select this option if you want to always be prompted to specify the preferred routing for a call 23 1 In standby mode press Left key to enter the main menu 2 Press dx and Left S key to select Settings 3 Press Soins e Dicey and Left S key to select Phone settings 4 Press Scrolling Es key and Left m key to select Preferred Line 5 Press Scrolling key and Left E key or just Left D key to select Landline SkypeOut or Always ask To Set the Time and Date Your V500DS will always obtain time and date information from the Internet Thus you only have to configure the time zone and Daylight saving settings When this is done the time and date obtained by your V500DS from the Internet will be adjusted according to your choices To Set Time Zone S5 1 In standby mode press Left key to enter the main menu 2 Press Scrolling Ka key and Left m key to select Settings 3 Press Scrolling ed key and Left I key to select Time and Date EN f 4 Press Scrolling _ key and Left m key to select Time zone Page 27 of 41 User Manual C 5 Press Scrolling key and Left I key to select your preferred time zone To Se
26. nd Left E key to select Record new and select Play to listen to the message Note Page 23 of 41 User Manual You have to buy a Skype voicemail subscription to use this service See more at www skype com To Listen to Your Voicemail Callers can leave a message for you Whenever someone sends you a voicemail the message You have 1 new voicemail will be displayed on your 50005 1 standby mode press Left E key to enter the main menu press Scrolling button and Left E key to select History press Scrolling button and Left ES key to select Voicemails 2 Or press P to enter Voicemail menu under standby mode 3 Press Scrolling e button and Left E key or just Left E key to select the voicemail you desired to listen to 4 Press Scrolling utto and Left S key or just Left S key to select one option Play Details Delete Call Send voicemail View profile Add to contacts My greeting To Set Privacy You can specify which kinds of Skype and Skypeln calls you want to accept 1 Press Scrolling button and Left 7 to select Settings under main menu mode i 2 Press Scrolling button and Left key to select Privacy 3 Press Left Ses to select Calls you are allowed to select Anyone Only my contacts Only if details shared Press Scrolling button and Left S key to select one you prefer Anyone All Skype users can call you even users not on your Contact list Only my contact
27. nd is not busy on a call e Make sure you are keying in the correct number for the other handset No display on LCD screen e Make sure the batteries have power I cannot register handset to base e Make sure the number of handset registered to base is less than 4 e Check that the base unit is not near other electrical equipment such as TV or computer Technical Details Full DECT GAP Compatible system Standard Digital Enhanced Cordless Telecommunications DECT Frequency range 1 8 GHz 2 4 GHz Channel bandwidth 1 728 MHz Page 39 of 41 Modulation Operating range Operating time Temperature range Electrical power PABX compatibility Humidity User Manual GFSK Up to 300 m outdoors Up to 50 m indoors Standby time 120 hours Talking time 8 hours Operating 0 C to 40 C Storage 20 C to 60 C Handset 2 x 1 2 750 mAh Ni MH Rechargeable battery cell Base unit Input 230 V AC 50 Hz Output DC 9 V 500 mA Timed break recall 100 ms for short flash 250 ms for long flash Pause length 3 seconds Signaling type DTMF dual tone multifrequency Pulse dialine 1096 7096 non condensing Declaration of Conformity The V500DS complies with the essential protective requirements and objectives of e ECR amp Directive 1999 5 EC e EC Low Voltage Directive 73 23 EEC e EC EMC Directive 89 336 EEC And conforms to the following relevant harmonized standards Page
28. nge password 5 Use the keypad to input the old password press Left S key to confirm 6 Use the keypad to input the new password press Left E key to confirm 7 Repeat the new password press Left S key to confirm To Choose Auto or Manual Sign In Your first sign in has to be manual but after that you can activate Auto sign in and sign in to your Skype account automatically in case you should turn off the base station or the handset If you activate prompt you have to enter your Skype password every time you sign in 1 In standby mode press Left E key to enter the main menu 2 Use Scrolling g key and Left E key to select Settings 3 Use Scrolling g key and Left E key to select General 4 Press Left E key to select Auto sign in 5 Use Scrolling Nu key and Left S key or just Left ES key to select your preferred sign in mode Automatically sign in Prompt for password To Create a Personal Voicemail Greeting Skype voicemail has a default voicemail greeting You can also create your personal welcome greeting which will be played back to people calling you when you are unable to answer the call 1 In standby mode press Left E key to enter the main menu 2 Press Senilling t and Left S 1 key to select Settings 3 Press Left E key to select Call divert 4 Press Scrolling l button and Left E key to select Welcome message 5 Press Left S key to enter the options 6 Press Scrolling b button a
29. nnot enter Skype Contact List Check that the Ethernet cable between 8 on the base station and the LAN port on your broadband connection modem router hub switch etc is connected properly When I press keys on the handset nothing happens e Make sure the batteries are fitted in your handset If the batteries level symbol on the display shows low recharge the batteries e Check whether there s a key symbol on the display If so the keypad is locked Turn to the user manual to find out how to unlock it When I press keys on the handset digits appear on the display but I can t make an outside call e Try moving the handset closer to the base unit e Try a different position for the base unit perhaps higher or further from other electrical equipment The phone does not ring Page 37 of 41 User Manual e Check that the base unit s mains power adapter is plugged in and power is switched on The base unit needs mains power for normal operation of the phone not just charging the batteries e Make sure you are using the telephone line cable that was supplied with your V500DS Other telephone line cables might not work e Check that you have set the ringer volume to off See the user manual for more information e Check that the total REN value of all equipment connected to your telephone line is no more than 3 Disconnect one or more telephones and see whether that helps The base does not ring e Check th
30. oussseaeasese 32 MM NT 33 m Handling 35 di Piu LU Technical JD Declaration of Conformity 40 Page 2 of 41 User Manual Introduction m Overview Thank you for purchasing our Skype DECT product We hope that you spend many happy hours in using it and chatting with Skype With the V500DS you can make landline calls and Internet calls using Skype SkypeOut and SkypeVoice mail landline call is a call between two telephone line subscribers Skype call is between two registered Skype users These calls are free of charge SkypeOut call is made via the Internet to an ordinary telephone number anywhere in the world using the Skype software Skype Voice mail allows you to send and receive voicemail messages and record a greeting This user manual will help you get the most out of handling the different calls and learning how to navigate the handset menu m Features Key Features e Access Skype network without even turning on the PC e Proven DECT technology to deliver clear digital communication e Incorporate most of Skype feature like Voicemail Call Forwarding SkypeOut In services Dual phone Calling on Skype and PSTN is on the same handset e Handsfree Speakerphone LCD Backlight Keypad Backlight enhanced features Call Features e 1 5 color LCD with Skype GUI e Skype buddy list e SkypeOut In support e Call for
31. r 2 3 seconds you can hear beep sound for two times again and the IN USE light goes off 4 Disconnect the power lead from base Reconnect and you will hear a confirmation tone from the base unit m Contacts Your list of contacts contains all Skype users as well as all landline phone users that you have added There is a limit to the number of entries you can make but your contact list can nevertheless hold hundreds of contacts Z To Access your Contacts List Press Right key to access your contacts list in standby mode 1 In standby mode press Left S key to enter the main menu 2 Press Scrolling ka key and Left E key to select Contacts 3 Browse your contacts using Scrolling e key press Left key to select one 4 Press Scrolling E key and Left I key to select your desired action Call Send voicemail View profile Advanced 5 Under Advanced you can access more options Rename Remove Block Request details Add a contact To Exchange Contact Details Request You can send an authorization request to a Skype user and if it is accepted you can see his or her online status When adding a contact to your Contact list you will be prompted to specify if you want to send an authorization request We recommend that you send this request but you do not Page 33 of 41 User Manual have to do so and you can send the request whenever you wish to If you do not send the request you will n
32. s Skype users can call you only if they are on your Contact list Only if details shared Only Skype users authorized by you can call you 4 Or press Scrolling button and Left m key to select Skypeln calls you are alowed to select Anyone Known numbers Only my contacts Press Scrolling button and Left S key to select one you prefer Anyone You can receive calls from anyone calling your SkypeIn number Known numbers Only Skypeln calls providing a Caller ID will be accepted Page 24 of 41 User Manual Only my contacts a SkypeOut contacts on your Contact list can call you Ss 5 Or press Scrolling button and Left D key to select blocked users you are allowed to view the blocked users Press Scrolling and Left ES key to unblock the user you prefer Notification You can choose whether you want to be alerted by a tone whenever you receive a voicemail or an authorization request 1 In standby mode press Left S key to enter main menu 2 Press Scrolling button and Left D key to select Settings We uo 2 3 Press Scrolling button and Left key to select Tones 4 Press Scrolling button and Left I key to select Notification tones 5 Press Scrolling and Left 3 Left S key to turn them on key to turn notification tones on or just m Phone Settings Internet Settings You can configure settings such as IP Setting IP address Subnet mask Defaul
33. s synchronization of Skype contacts might take several minutes If you have accepted the automatic sign in the account will sign in without any prompting every time For signing in another account please refer to To Choose Auto or Manual Sign In To Sign out of Skype If you do not want to use Skype functions or you would like to sign in another Skype account you should sign out the current Skype account 1 In standby mode press Left I key to enter the main menu 2 Use Scrolling key up down and Left key to select Status Page 10 of 41 User Manual i 3 Use Scrolling key up down and Left key to select Sign out 4 Press Left Em key again to confirm your choice Main Display Radio Signal Status Battery Status A 2 0 O Notifications skype Skype Online Status 12 15 Current Time EUR 00 03 Skype Credit ser u Act cuon Menu Contacts Radio Signal Status Indicates the strength of the radio signal Radio signal level No radio signal Battery Status Indicates the status of the battery Low level wm Partially charged Fully charged ua Charging Skype Online Status Q Online Skype Away V8 Not Available S Do Not Disturb Invisible Offline Current Time Shows the current time you set Skype Credit Your current Skype credit balance Action Left soft key S
34. shown in the illustrations on the sides of the battery compartment 3 Slide the battery compartment cover shut Page 7 of 41 User Manual Important Safety Information People with a heart pacemaker should consult their doctor before using the telephone If you wear a hearing aid you should note V500DS works by transmitting radio waves between base and handset that may cause a humming noise 1 DO NOT clean any part of your phone with benzene thinner or other solvent chemicals which may cause permanent damage to your phone This damage is not covered by the Guarantee When necessary clean it with a damp cloth Cleaning it with a wet cloth may give you an electric shock DO NOT use this equipment in places where volatile or explosive materials may be present DO NOT let the base unit get wet Electrical equipment can cause serious injury if used while you are wet or standing in water NEVER use your phone during a thunderstorm Unplug the base unit from the telephone line and the mains socket when there are storms in your area Damage caused by lightning is not covered by the Guarantee The V500DS will produce a certain amount of heat during operation For this reason it is recommended that this equipment is NOT placed in direct contact with antique veneered or delicate furniture surfaces DO NOT dispose batteries with normal household waste never burn them or put them where they could get punctured The V500
35. t Daylight Saving Choose Daylight saving when you are in a zone with summertime and choose Standard in all other zones 1 Repeat the step 1 3 above 2 Press Scrolling hey and Left m key to select Daylight saving ge 3 Press Scrolling key and Left E key to select your preferred mode Standard Daylight saving If you wish to adjust the Time format and Time separator as well as the Date format and Date separator settings this is easily done here Registration Your V500DS is supplied with the handset already registered to the base unit you shouldn t need to register it But if you ve bought extra handset you ll need to register each one to your original base unit Maximum 4 handsets can be registered to one base To Enter Mode Press Scrolling Joutton and Left E key to select Settings under menu mode 2 Press Scrolling E button and Left E key to select Cordless settings and the display shows Select base Base sub De register and Base setting To Register a Handset 1 Press and hold the Handset locator button on the base unit for a while until you hear beep sound twice continuously 2 Press Scrolling bution and Left S key to select Base Sub under Cordless settings mode the display shows BASE 1 BASE 2 BASE 3 BASE 4 3 Press Scrolling and Left S key to select the certain base 4 Enter base PIN 0000 and press Left E key to confirm 5 After registered the hands
36. t gateway Primary DNS and Secondary DNS However if you have an advanced Internet connection and are not familiar with firewalls and ports we recommend that you consult someone with knowledge on this or read more on the topic at www skype com In IP Setting you can choose DHCP Dynamic Host Configuration Protocol or Static The DHCP IP setting covers the needs of most users Should you wish to attach the base station to an Internet connection using the static IP mode instead this is how to configure this mode below 1 Press Scrolling button and Left 7 key to select Settings under main menu mode 1 2 Press Scrolling and Left W key to select Network 3 Press Left S key to select IP Setting i 4 Press Scrolling button and Left key to select Static Now it is easy to set IP address Subnet mask Default gateway Primary DNS and Secondary DNS here Page 25 of 41 User Manual Tones You can configure different kinds of tones on your V500DS To enter the Tones mode 1 In standby mode press Left I key to enter main menu 2 Press Scrolling t button and Left E key to select Settings 3 Press Scrolling button and Left key to select Tones To Change the Incoming Call Alert You can define how you want your V500DS to alert you with incoming calls Ringing The handset will ring as long as the incoming call is active Ring once The handset will ring only once B
37. the keypad to key in the LONG number press Left 7 key to confirm To Change PIN 1 Press Left S key to select PIN under Base Settings mode 2 Use the keypad to key in the original PIN 0000 press Left E key to confirm 3 Use the keypad to key in the new PIN you want to set press Left ES key to confirm Default Settings 1 Press Scrolling b button Left E key to select Default under Base Settings mode Use the keypad to key in the current PIN press Left E key to confirm then all features will return to their default settings m Resetting the System If you have set a PIN and forgotten it you need to reset the system The PIN will be reset to 0000 If you reset the system you will lose all stored information including numbers Page 32 of 41 User Manual in memory and all features will return to their default settings You need to register the handset to the base unit again While you are resetting the system you should disconnect the telephone line cord from the back of the base unit so you won t be interrupted by incoming calls To reset the system without the PIN 1 Disconnect the power lead from the back of the base unit 2 Press and hold the HANDSET LOCATOR button in the base unit at the same time connect the power lead into the back of base unit Release the LOCATOR button after you hear beep sound for five times The IN USE light on base unit lights during this whole process 3 Afte
38. ure your V500DS with an existing Skype account during the first time installation or you can optionally create a new Skype account You only need a Skype username and password defined by you to create a new account Create a New Skype Account If you do not have a Skype account follow the instruction below In standby mode press Right Zl key to enter Sign in page Use Scrolling button up down to highlight Create new account press Left ES key to select this item Use keypad to enter the Skype name press Right Z key to clear the incorrect character press Left m key to confirm your input Use keypad to enter the password press Right Z 2 I key to clear the incorrect character press Left E key to confirm the input you are asked to repeat the password by entering it again You are then directed to the Skype Agreement use Scrolling up down s to read the entire text then press Left key to accept Press ex key continuously to switch between the input methods abc lower case ABC upper case 123 digit Abc all Press button to input punctuation marks when entering your Skype account Skype names can be 6 to 32 characters You can use any mix of upper and lower case characters numbers and punctuation marks You cannot use spaces and your name cannot begin with a number or punctuation mark If the name is already in use you will be prompted to try another name Page 9 of 41
39. warding from Skype to PSTN e Skype Voicemail Page 3 of 41 User Manual Call Waiting Skype User profile Handsfree Speakerphone LCD backlight Page 4 of 41 User Manual Installation and Basic Functions m Package Content The contents of your product should contain the following items For any missing items please contact your dealer immediately 1 cordless V500DS handset V500DS base power supply for the base station Ethernet cable telephone cable 2 batteries AAA rechargeable User Manual Easy Start Guide Page 5 of 41 User Manual The Handset and Base Unit at a glance Left Key Right Key Press to enter phonebook menu Press to enter menu and sub menu mode Press during programming to go back to the previous option Press to confirm selection With the key to lock or unlock the keypad Press to clear digits from the display Call Recall Key End On Off Key Press to begin and answer a telephone call Press to end a telephone call Press and hold 2 3 seconds to switch the handset on off You can activate Recall function if your phone is connected to a PABX or if you use Select Services Press to transfer an outside INT Key Press to make an intercom call if you have more than one handset Scrolling Button Press during programming to move through the menu Handset Locator Button Press durin
40. y to enter the main menu Use Semel die up down to highlight Search press Left m key to select Use the keypad to enter a Skype name or a full name or an email address press Left E key to search press Left ES key again to stop or Right J key to cancel searching if needed The display shows all the matched accounts use Scrolling LE up down to highlight your preferred one press Left ES ii key to select Press Left EA key to select Add to contacts You are cw if you let the account you add to see you when you are on line p press Left key to accept press Right key to decline The account has been added to your contacts list Press Right 24 key to confirm or press Left ES key to accept to send an authorization request Press Left ES key to send the authorization request Making and Answering Calls The procedures for making and receiving calls apply to any type of calls Skype to Skype calls SkypeOut calls and SkypelIn calls Furthermore you can use your phone for landline telephony In standby mode press any button on keypad except Talk button to make the backlight come on before enabling any function It means 1 press to turn on the backlight on press to activate the function button This is correct for all buttons except for Talk button To Answer a Call Press the Call QA key to a answer call or 3 Press Left key to answer a call or When the AUTO TALK is turned
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