Manual de utilizare Digi Mobil Prepaid
Contents
1. r disponibil n re eaua mobil 3G Digi Mobil n momentul n care te confrunti cu oricealte situa ii care pun n dificultate utilizarea cartelei Digi Mobil Prepaid User Manual Digi Mobil Prepaid Prep DIGI mobil 1 USIM CARD Digi Mobil USIM card offers you direct access to our prepaid service and connects you to 3G Digi Mobil network Ifyou choose this prepaid pack you will receive a phone number in the 3G Digi Mobil network an USIM card with a memory of 250 numbers for your phone book and with access to a lot of information directly through text messaging USIM Card has an initial credit according to the offer in force on the date of card activation The credit which is in Euros will be spent subject to the calls you made Don t throw away your USIM Card You can accrue your credit at any time using a Digi Mobil rechargeable prepaid card NOTE You will not be allowed to diver free of charge the traffic made by a third party trough our prepaid service If RCS amp RDS discovers that you have diverted free of charge the traffic made by a third party trough its prepaid service it will have the right to restrict your access to the respective prepaid service and to amend the provisions regarding the service delivery without any prior notice and without being responsible for paying any damages 2 Setting up your Service and First Calling To set up your Digi Mobil prepaid card insert the USIM Card into a 3G mobile2. maximum number of 50 messages 4 Make sure that you have enough space on your card to receive new text messages 5 3 Checking your Credit Cost Control Cost Control service enables you to check at any time what credit you have left on your pre paid card What you have to do is to send a SMS from your prepaid card at 700 to find out the estimated cost of the calls you have dialed from your phone number VAT not included You will receive a SMS from Cost Control service which is free of charge Vou will be charged for the SMS sent to the Cost Control service according tothe commercial offer in force on the date of your pre paid card activation 5 4 Video Calling Video Calling enables you to actually see the person youare talking to To activate the service you must send a SMS at 301 To activate the video call you must have a minimum credit available on your SIM Card For this purpose please read the commercial offer in force on when you use the prepaid card After you activate the service you will automatically receive a confirmation SMS To enjoy the benefits of this service both you and your conversation partner have to own 3G compatible phones to activate the Video Calling option and to be in the coverage area of 3G network For your phone settings please read the User Guide 5 5 Voice Mail When you receive the Digi Mobil USIM card the Voice Mail service is already activated so that you don t loose any call To activa
3. phone Turn on your phone introduce the PIN code and press OK key or Dial key for certain phones You may start calling when the code of Digi Mobil network appears on the screen it also means that you can dial the number you wantto call Using the USIM Card you may call afixed line eaninternational line dialing 00 country code phone number any national mobile line To make and receive calls your mobile phone must be turned on and connected to Digi Mobil network You may call national and international lines within the limits of your credit and be called on your Digi Mobil number in Romania 3 Credit Validity Term and Grace Period Active Period of your Credit Your Initial credit may be used according to the offer in force on the date of card activation During the active period you may call national and international lines within the limits of your initial credit When you recharge the active period of your credit will not be accumulated with the new active period offered bythe new charging Grace Period of your Credit The Grace Period of your initial credit complies with the offer in force on the date of card activation This grace period follows the active period During the grace period you may be called and you may dial only free of charge numbers Unused credit during the active period shall be kept during the grace period To use the rest of your credit you must recharge your card The credit may be re
4. streaz cartela USIMI Creditul cartelei se poate m ri oric nd folosind o cartel de reinc rcare Digi Mobil Prepaid NOTA Este interzis redirectionarea cu titlu oneros prin intermediul serviciului prepaid a traficului generat de c tre un tert n situa ia n care se va constata redirectionarea cu titlu oneros prin intermediul serviciului prepaid a traficului generat de c tre un tert RCS amp RDS va putea restrictiona accesul la serviciul prepaid respectiv va putea modifica conditiile de furnizare a serviciului f r o notificare prealabil si fara a fi obligat la plata de desp gubiri 2 Punerea n func iune i primul apel Pentru punerea n func iune a cartelei prepl tite Digi Mobil trebuie s introduci cartela USIM ntr un telefon mobil 3G Porne te telefonul i tasteaz codul PIN urmat de tasta OK sau tasta de apelare la anumite telefoane Efectuarea primului apel se poate face n momentul n care pe ecranul telefonului a ap rut codul re elei Digi Mobil Din acest moment po i forma num rul de telefon pe care dore ti s l apelezi Prin intermediul cartelei prepl tite USIM Digi Mobil po i apela e numere de telefon din re ele fixe e numere internationale form nd 00 codul rii respective num rul de telefon e orice num r din alte re ele nationale de telefonie mobil Pentru a ini ia i primi apeluri telefonul t u mobil trebuie s fie deschis i conectat la re eaua Digi Mobil Pe t
5. Manual de utilizare Digi Mobil Prepaid Prepaid DIGI mobil ROMANA 5 1 5 2 5 3 5 4 5 5 5 6 Cartela USIM Punerea in func iune i primul apel Creditul perioada de valabililtate a creditului i peri ada Je gratie mico caiet acei 4 Re nc rcarea contului prepaid Servicii suplimentare prepaid Asisten clien i Mesaje scrise SMS Verificare credit Apel video Mesagerie vocal Acces internet mobil Acoperirea re elei Digi Mobil Informatii utile ENGLISH Contents USIM card Setting up your Service and First Calling Credit Validity Term and Grace Period Recharging your Prepaid Account Additional Prepaid Services Customers Assistance Text Messaging SMS Checking your Credit Video Calling Voice Mail Mobile Internet Access Digi Mobil Network Coverage Useful Information sscsssssssssescessesssoussssscssczessnsssosscscesstsnsssns sscetoaies 1 Cartela USIM Cartela USIM Digi Mobil iti ofer acces imediat la serviciul prepaid conect ndu te la reteaua 3G Digi Mobil Cu acest pachet prepaid primesti un num r de telefon aferent retelei 3G Digi Mobil Totodat beneficiezi de o cartel USIM cu o memorie extins la 250 de numere pentru agenda telefonic Cartela USIM contine un credit initial conform ofertei in vigoare la data activ rii cartelei Creditul exprimat in euro se consum in functie de apelurile efectuate P
6. bil prepaid apeleaz urm toarele numere de telefon 031 400 7777 sau 777 num r disponibil doar n re eaua mobil Digi Mobil 5 2 Mesaje scrise SMS Cartela USIM Digi Mobil prepaid i ofer posibilitatea de a transmite mesaje scrise SMS cu ajutorul telefonului mobil Cu acest serviciu po i transmite mesaje de maximum 160 caractere inclusiv semnele de ortografie cifrele spa iile i alte simboluri Tarifarea se va face pentru fiecare segment de 160 de caractere Vei putea transmite mesaje n e re eaua Digi Mobil e re elele nationale i internationale de telefonie mobil care permit receptionarea mesajelor scrise de la clien ii altor operatori Pentru a transmite mesaje scrise SMS 1 selecteaz din meniul telefonului mobil op iunea Mesaje i apoi op iunea Scrie mesaje Trimite mesaje Mesaj nou 2 scrie mesajul pe care dore ti s l transmiti 3 tasteaz num rul de destina ie 4 selecteaz comanda Trimite Expediaz OK Cum po i citi un mesaj scris SMS primit 1 selecteaz din meniul telefonului op iunea Mesaje i alege Cite te mesaje Curier intrari 2 selecteaz mesajul nou i cite te l 3 dup citirea mesajului acesta poate fi ters sau salvat pe cartela USIM ce poate stoca un num r maxim de 50 de mesaje 4 asigur te c pe cartel este spa iu suficient pentru a putea primi noi mesaje scrise 5 3 Verificare credit controlul costurilor Cu ser
7. charged atany time during the active and or grace period 4 Recharging your Prepaid Account The prepaid account of Digi Mobil card may be recharged electronically at the RCS amp RDS Pay desks or at the authorized dealers of RCS amp RDS 5 Additional Prepaid Services 5 1 Customers Assistance For more info about the Pre paid Digi Mobil 3G mobile communication services call on 031 400 7777 or on 777 available on Digi Mobil network 5 2 Text Messages The Pre paid Digi Mobil USIM Card offers you the possibility to send text messages SMS from your mobile phone This service enables you to send messages of 160 characters maximum including spelling digits spaces and other symbols Each segment of 160 characters will be charged separately You will be able to send messages to Digi Mobil Network National and international mobile lines which allow the reception of text messages from other customers of different operators To send text messages SMS 1 Select Messages from the main menu and open Write messages Send messages New message option 2 Write the message you want to send 3 Enterthe recipient s number 4 Press Send Deliver OK Howto read a received text message SMS 1 Select Messages from the main menu of your phone and open Read messages Inbox option 2 Select the new message and read it 3 After you read the message you may delete or save it on the USIM card which may store a
8. coverage area 6 Digi Mobil Coverage Network For the coverage network map please ask for the Digi Mobil Prepaid flyer 7 Useful Information If your mobile phone shows the message Check card or Insert SIM or Card error make sure that you have inserted the USIM card properly according to the instructions of your User Guide the pre paid USIM card may be used with all types of 3G mobile phones which have the 3G UMTS function activated except for those phones which are blocked in a different network than Digi Mobil network you want to activate the PIN code the initial PIN code is 1234 you have activated the PIN code and your 3G mobile phone shows the message USIM card blocked or Insert the PUK Code this means that you have introduced the wrong PIN code for three consecutive times and or the USIM card got blocked now you have to introduce the PUK code if you insert ten wrong PUK codes your USIM card will be blocked permanently and can no longer be used Call the Customers Service on 031 400 7777 or on 777 available on the 3G Digi Mobil network ifyou encounter any problems in using your Digi Mobil Prepaid Card RCS 8 RDS Str Doctor Staicovici nr 75 sector 5 Bucuresti ROMANIA tel 40 31 400 44 40 fax 40 31 400 44 41 WWW rcs rds ro
9. e welcoming message Now press key The voice mail will introduce you into an identification menu and you have to introduce the PIN code Now you may listen erase your messages or you may personalize your voice mail NOTE You must change the initial PIN code 0000 to have access to your voice mail service i e to listen to your messages to delete your messages or to personalize your voice mail from a different phone number when it is not possible from your own phone number 5 6 Mobile Internet Access The pre paid Digi Mobil card offers you the flexibility to navigate on the Internet wherever you are All you have to do in order to activate the Digi Net Mobil your mobile internet service isto send a SMS at 302 and you will benefit of instant connection complete mobility access speed on the HSDPA technology of up to 7 2 Mbps To activate the Internet on your mobile phone you need a minimum credit available when you use the prepaid card After you activatethe service you will automatically receive a confirmation SMS NOTE The access speed of up to 7 2 Mbps is determined by the type of terminal equipment we use and by the development of 3G Digi Mobil network In the areas where the speed access does not enable transfer rates of up to 7 2 Mbps the maximum access speed will be of 384 kbps The access speed will be limited to 128 kbps download and 64 kbps upload after the first overused 3 GB This offer is available in the 3G Digi Mobil
10. eritoriul Rom niei po i efectua apeluri nationale si internationale n limita creditului disponibil i po i fi apelat la num rul t u detelefon Digi Mobil 3 Creditul perioada de valabilitate i perioada de gra ie a creditului Perioada activ a creditului Creditul ini ial poate fi consumat conform ofertei n vigoare la data activ rii cartelei Pe parcursul perioadei active po i efectua convorbiri na ionale i interna ionale n limita creditului existent C nd re ncarci perioada activ existent a creditului nu se cumuleaz cu noua perioad activ oferit de nouareinc rcare Perioada de gratie a creditului Perioada de gratie a creditului initial este in conformitate cu oferta in vigoare la data activ rii cartelei Aceast perioad de gratie urmeaz perioadei active Pe parcursul perioadei de gratie poti fi apelat si poti apela doar numere gratuite Creditul neconsumat in perioada activ se p streaz in perioada de gratie Pentru a putea folosi creditul r mas trebuie s reincarci Creditul poate fi re nc rcat oric nd pe parcursul perioadei active i sau pe parcursul perioadei de gra ie 4 Re nc rcarea contului prepaid Re nc rcarea contului prepaid al cartelei Digi Mobil se va face electronic n punctele de prezen RCS amp RDS sau la partenerii autoriza i 5 Servicii suplimentare prepaid 5 1 Asisten clien i Pentru informa ii despre serviciile de comunica ii mobile 3G Digi Mo
11. nditia ca acesta s fie redirectionat c tre c suta vocal 0770 000 760 ex c nd esti ocupat nu te afli in aria de acoperire etc n acest moment apelul va fi redirectionat c tre c suta vocal si vei auzi propriul mesaj de int mpinare Acum apas tasta f in acest moment c suta vocal te va introduce int un meniu de autentificare unde va trebui s introduci cod ul PIN n acestmoment poti asculta sterge mesajele sau poti personaliza c suta vocal NOTA Schimbarea codului PIN initial 0000 este obligatorie pentru a putea beneficia de serviciul de accesare ascultare stergere mesaje si personalizare a c sutei tale vocale de la un alttelefon atunci cand nu este posibil de la telefonul propriu 5 6 Acces internet mobil Cartela Digi Mobil prepaid iti ofer flexibilitate in navigarea pe internet indiferent de locul in care te afli Tot ce trebuie s faci pentru activarea serviciului de internet mobil Digi Net Mobil este s trimiti un SMS la num rul 302 si vei beneficia de conectare imediat mobilitate complet vitez de acces pe tehnologie HSDPA de p n la 7 2 Mbps Pentru activarea internetului pe mobil este necesar s ai un credit minim disponibil pe cartel n acest sens te rug m s consulti oferta comercial aflat n vigoare n momentul utiliz rii cartelei prepaid Dup activarea serviciului vei primi automat un SMS de confirmare Not Viteza de acces de p n la 7 2 Mbps este dete
12. ocale Pentru activarea c sutei vocale formeaz num rul 760 de pe telefonul mobil i activeaz din meniul telefonului op iunea redirectare apel c tre num rul 40 770 000 760 Dup activarea serviciului vei primi SMS gratuit de fiecare dat c nd ai un mesaj vocal nregistrat Pentru securitatea c sutei vocale recomand m schimbarea codului PIN n momentul primei acces ri a acestui serviciu PIN ul initial este 0000 Accesarea c sutei vocale apeleaz 760 de pe telefonul t u Digi Mobil pentru a accesa direct c su a ta vocal C suta vocal preia mesajele de la apelantiit i i le nregistreaz daca e nu po i r spunde la telefonul tau Digi Mobil e telefonul este nchis sau se afl n afara ariei de acoperire Digi Mobil e alegi s iti redirectionezi toate apelurile sau doar pe cele la care nu po i r spunde pentru c deja te afli ntr o convorbire telefonic Notificarea mesajelor vocale noi se face printr un SMS care va ap rea pe ecranul telefonului t u mobil Po i primi p n la 40 de mesaje fiecare cu o durat maxim de 60 de secunde Mesajele noi sunt p strate timp de 10zile Pentru personalizarea c sutei vocale sun la num rul 760 si urmeaz instructiunile Accesarea c sutei vocale de pe un alt telefon pentru ascultarea mesajelor sau personalizarea c sutei atunci cand acest lucru nu este posibil de pe telefonul t u se face form nd propriul num r de telefon cu co
13. rminat de tipul echipamentului terminal utilizat i de dezvoltarea re elei 3G Digi Mobil n zonele n care viteza de acces nu permite rata de transfer de p n la 7 2 Mbps viteza maxim de acces va fi de 384 kbps Viteza de acces se va limita la 128 kbps download si 64 kbps upload dup primii 3GB consumati Oferta este disponibil n aria de acoperire 3G Digi Mobil 6 Acoperirea re elei Digi Mobil Pentru harta de acoperire solicit flyerul cu oferta Digi Mobil Prepaid aflat n vigoare 7 Informa ii utile Dac e telefonul t u mobil afi eaz mesajul verifica i cartela sau introduce i SIM sau eroare cartel asigur te c ai introdus corect cartela USIM conform indicatiilor din manualul de utilizare a telefonului mobil cartela USIM prepaid poate fi utilizat n toate telefoanele mobile 3G care au activata functia 3G UMTS cu exceptia celor care sunt blocate pe o alt retea dec t reteaua Digi Mobil e dore ti s activezi codul PIN codul PIN initial este 7234 e ai activat codul PIN i telefonul tau mobil 3G afi eaz cartel USIM blocat sau introdu codul PUK nseamn c ai introdus trei coduri PIN gre ite i sau cartela USIM s a blocat n acest moment trebuie s introduci codul PUK dac introduci 10 coduri PUK gre ite cartela USIM se blocheaz definitiv i nu mai poate fi folosit Apeleaz serviciul clien i la num rul 031 400 7777 sau 777 num
14. te the Voice Mail Call 760 from your Digi Mobil phone and activate from your main menu the Call Divert option to number 40 770 000 760 After the service is activated you will receive a free of charge SMS every time you have a recorded voice message To secure your voice mail we recommend you to change the PIN code when you first access the Voice Mail service The initial PIN code is 0000 To access your Voice Mail Call 760 from your Digi Mobil phone to access the Voice Mail Your voice mail takes the messages sent by your callers and records them if You cannot answer the phone The phone is closed or it is outside the coverage area of Digi Mobil network You choose to divert all your calls not only the calls you cannot take because you are talking on anotherline You will be notified that you have a voice message by a SMS which will appear on your screen You may receive up to 40 messages each of maximum 60 seconds length New messages are kept for 10 days To personalize your Voice Mail call 760 and follow the instructions To access vour Voice Mail from a different phone to listen to vour messages and to personalize vour voice mail when this is not possible from vour phone vou will dial vour phone number provided that it is diverted to 0770 000 760 voice mail for example when your are busy or you are not in the coverage area etc At this point the call is diverted to the voice mail and you will hear th
15. viciul Controlul Costurilor poti afla oric nd c t ai vorbit de pe cartela ta prepaid si ce credit ti a mai r mas Tot ce trebuie s faci este s trimiti un SMS cu textul credit de pe num rul alocat cartelei tale prepaid la num rul 700 Astfel vei putea afla valoarea estimat f r TVA a convorbirilor efectuate de pe num rul t u de telefon SMS ul primit de la serviciul Controlul Costurilor este gratuit Tariful SMS ului transmis c tre serviciul Controlul Costurilor este conform ofertei comerciale aflate in vigoare in momentul activarii cartelei prepaid 5 4 Apel video Cu serviciul special Apel Video chiar vezi cu cine vorbesti Activarea serviciului se face trimitand un SMS la num rul 301 Pentru activarea apelului video este necesar sa ai un credit minim disponibil pe cartela In acest sens te rug m s consulti oferta comercial aflata in vigoare in momentul utiliz rii cartelei prepaid Dup activarea serviciului vei primi automat un SMS de confirmare Pentru a beneficia de acest serviciu este necesar ca at t tu c t si partenerul de convorbire s aveti telefoane compatibile 3G cu functia de apelare video activat s v aflati in aria de acoperire a unei retele 3G Pentru set rile telefonului te rug m s folosesti manualul de utilizare al acestuia 5 5 Mesagerie vocal Cartela USIM Digi Mobil vine cu serviciul de mesagerie vocal preactivat pentru catu s nu pierziniciun apel Activarea c sutei v
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