Comfort Pro and T-Comfort 930 DSL: Operation on
Contents
1. 88 external tel no With internal number assignment 88 reserved tel no Wait until the connection to the communications system has been established You hear a positve acknowledgement tone 88 system PIN external access code e g Il 88 external tel no Ed internal tel no E You can call the Comfort Pro T Comfort 930 DSL from outside from home for example then dial an external number and con tinue telephoning with the cost being charged to the Comfort Pro T Comfort 930 DSL connection This way you take advantage of dif ferent tariff zones for example The system administrator must have set up a number for remote control in the Comfort Pro T Comfort 930 DSL for this feature In addition the number reserved in the Comfort Pro T Comfort 930 DSL can also be assigned an internal telephone number via which the dialling is to be performed In the case of remote controlled dialling there is no check on authorisation Least Cost Routing LCR is used for remote controlled dialling pro vided your system administrator has correspondingly configured LCR and the LCR application in the Comfort Pro T Comfort 930 DSL Ask him for the setting which applies to you 37 Systematic Telephony Remote Controlled Functions Remote Programmable Call Forwarding Configuring the function 88 reserved tel no Wait until the connection to the communications system ha2. call numbers of other users MSN call forwarding is available for ISDN multi terminal accesses Using this forwarding mode you can forward incoming external calls to external destinations for each MSN multiple subscriber number pro viding you have the necessary authorisation see also MSN Call Forwarding starting on page 23 If a queue is active for your telephone this is not taken into consideration when configuring Immediately or On Busy call forwarding and its content is not transferred to the destination terminal Calls already in the queue can only be accepted on the original terminal after you have deactivated call forwarding If you have configured After Delay call forwarding an incoming call enters a queue if it is active and is forwarded after the delay As with all other forwarded calls you can accept the call on the destination terminal On ISDN telephones Immediately After Delay and On Busy call forwarding can also be set by means of a menu for all calls i e internal and external Systematic Telephony Forwarding Calls Least Cost Routing LCR can be evaluated for call forwarding to external numbers providing your system administrator has configured LCR and the LCR application in the Comfort Pro T Comfort 930 DSL Ask him about the applicable setting Call Forwarding Immediately For internal and external calls On 4 il external access code e g Il 8 destination no Ed ot
3. BS MSN 2 Ed 10888 88 destination no El ort E Gl Ed EE Si MSN 1 EJE MSN 2 Ed 24 Forwarding Calls An external call for an MSN configured in the Comfort Pro T Comfort 930 DSL is forwarded immediately to the specified external destination and not signalled on the original terminal When a terminal is busy an external call for an MSN configured in the Comfort Pro T Comfort 930 DSL is forwarded immediately to the specified external destination Forwarding Calls After delay for one MSN Of On 88 MSN E re Pal 61113 Px destination no Ed ERE RES 8 MSN El After delay for several MSNs On ABH MSN BS MSN 2 E destination no E 10888 om MSN 1 Ed MSN 2 Ed All Call Forwarding Off EE Foll ow Me Systematic Telephony An external call for an MSN configured in the Comfort Pro T Comfort 930 DSL is signalled on the destination terminal and for warded to the specified external destination after the specified time set in the Comfort Pro T Comfort 930 DSL If you have programmed several instances of call forwarding you can deactivate them all simultaneously with the above procedure You can activate and deactivate immediate internal call forwarding for your own telephone from any other tel ephone providing you have the user PIN for your own telephone see page 33 Calls are forwarded to the tel
4. ephone destination on which you carry out the procedure 25 Systematic Telephony Forwarding Calls Initiating the function on the Calls are immediately forwarded to the other destination and are destination telephone not signalled on your own telephone On the originally dialled tele hone the source you will hear a special dialling tone on lifting the zBHBHEB phone y p 9 g handset 88 source PIN Ed 88 source tel no Ed Switching the function off on your Use this procedure to deactivate the function on your own tele own telephone phone EBEE 7 call forwarding off Switching the function off on You can use this procedure to switch off the call forwarding for your another telephone telephone from any other telephone RRE source PIN Ed source tel no ES call forwarding off goal E goal 0888 EE E Call Forwarding for Specific Call Numbers Besides the call forwarding that you can program at your telephone the system administrator can program call forwarding where the call number of the caller is analysed SCF Selective Call Forwarding Potentially this could be the reason why specific calls do not reach you If you have any questions concerning this func tionality please consult your system administrator 26 Special Calls Special Calls VIP Call GEES internal tel no J gt For consultation calls DESS 88 internal t
5. 31 E Emergency numbers ssuuuss 32 Entrance intercom leere 30 Index F Reta da 5 32 FONOW Mess ge ete ee Ae Beer 25 H allge et e 18 I Intercom to a system terminal 00eee eee 28 L Least Cost Routing CH 34 Line seizure ee 7 Manta orion code e 7 M Malicious Call Identification MCID 34 P Parking a Call ENEE 10 Pharmacy pe 34 25 entr lex EN Picksup group EE 17 Q QUEUE ia 9 19 for USeFOrOUpes eee cour ome Y ames 9 DON A SS nite RE Re rr Se 9 R Reca 12 leegen rra 13 OU ci 34 le ee EE 35 S Seizing an external me 7 Speed dialling cece eee eee eee eee 8 Speed dialling code 8 eem PIN oss enee ed daer eg 36 Index T Telephone book hi 8 Telephone lock 2 cece eee eee e eee ee eeee 32 Telephone number of the answering machine 39 Three party conference 14 Time coritrol eminere BRE 35 A ee ee a a aeiia 35 ie le 12 42 Transferring a call with notification oooooocoorommmm 13 without notificatiON ooooommmo o 13 U Unparking call 22 22 NNN dE EEN et 10 User PIN EE 25 32 V VIP Call 2 ee ouium an mx rers 27 elle eet 10 direct ACCESS ee eee eee ee eee eee eee ee 10 dl MEE 10 39 remote ACCESS wee eee e eee eeee eens 11 39 Notes Notes 43 Notes Notes 44 Time axis in seconds Audio Signals Ringing signal Internal busy tone Internal dialling tone External diallin
6. access you can also access and configure the box from a remote terminal Using the telephone number of the Comfort Pro A IAB answering machine application this telephone number is included in the incoming call distribution 1 Select the MSN or the system telephone number to which your system administrator has assigned the internal telephone number of Comfort Pro A IAB answering machine application Wait until the con nection to the communications system has been established You hear a message from your voicebox Then enter the internal telephone number of your voicebox e the telephone number of the terminal which has been assigned to the voicebox Confirm your input by pressing kl Enter the PIN of your voicebox Follow the instructions in the voice menu for all further operating steps Using the number of your telephone the number of your telephone is included in the incoming call distribution you have diverted the telephone to your voicebox 1 Dial the MSN or the system extension number at which you can reached externally You hear the welcome text for callers to your voicebox Enter the PIN of your voicebox Follow the instructions in the voice menu for all further operating steps Note For detailed information on the use and operation of the Comfort Pro A IAB answering machine application please refer to the user guide for the optional com ponent Comfort Pro A IAB 39 Systematic T
7. key or a menu Please note If you connect two external parties whom you called you will be charged for the cost of the resultant call Connecting Two Parties Internal External with Each Other A You are speaking with an external party and have another internal call on hold You can connect the two parties with each other by simply hanging up the handset Call Protection Call Waiting On Off On A If you are called while you yourself are telephoning you will hear the Off 4 call waiting signal which tells you that there is a second party wishing to speak to you You can deactivate the call waiting signal call waiting off call waiting protection on and reactivate it call waiting on call waiting protection off When call waiting protection is active the caller hears a busy signal Systematic Telephony Accepting a Waiting Call End AAA Toggle 7 i El 2 Rejecting a Waiting Call A Call Protection On ISDN telephones you activate deactivate the call waiting tone by means of the corresponding function key or a menu While you are telephoning the call waiting signal tells you that there is asecond party wishing to speak to you You can end the first call and accept the new call or you can hold the first call accept the second call and toggle between the two If you toggle between the parties you can also start a three party conference see Starting a Three Pa
8. new messages in this voicebox You can now access and edit messages and make settings for the voicebox Please follow the instructions in the voice menu for all further operating steps Note For detailed information on the use and operation of the Comfort Pro A IAB an swering machine application please refer to the user guide for the optional compo nent Comfort Pro A IAB Systematic Telephony Several Parties Several Parties Consultation Internal 2 DI E internal tel no You can speak with a second internal or external party during a call or speed dialling no 2 by putting the first party on hold External ll E external tel no After ending disconnecting the consultation call you can return to or speed dialling no 7 the party on hold see Disconnecting a Call on page 12 Toggling AB You can toggle i e switch back and forth between two calls On ISDN telephones you toggle between two connections by means of the corresponding function key or a menu If you want to talk to both parties at the same time you can set up a three party conference see Starting a Three Party Conference on page 14 Disconnecting a Call ADR 7 When you have several calls you can disconnect one e g a consul tation call without hanging up the handset On ISDN telephones you disconnect calls by means of the corre sponding function key or a menu Several Parties Systematic Telephony Transferrin
9. set to manual seizure of the external line Please refer to the table showing the audio and ringer signals on the inside back cover of this user guide the page before last of the PDF file If you have any questions regarding this topic consult your system adminis trator Sy stematic Telephony Making Internal Calls J gt 8 internal tel no J gt 88 internal tel no Making External Calls J gt external tel no HE external tel no Speed Dialling J gt EJ HA speed dialling no For consultation calls GEJE 88 speed dialling no Alternatively BER 10888 SS ESAE speed dialling no E For consultation calls HERE 88 speed dialling no E 88 external access code e g Making Calls On automatic seizure of external line On manual seizure of external line On automatic seizure of external line On manual seizure of external line You can use this procedure to retrieve a number from the central tel ephone book by entering its two digit or three digit speed dialling number speed dialling no The two digit speed dialling numbers are in the range 00 99 the three digit are in the range 000 999 Ask your system administrator how many digits are valid The central telephone book is managed by users who have appro priate authorisation The Comfort Pro T Comfort 930 DSL c
10. Forwarding seen eens 38 Calling a Voicebox from a Remote Terminal ss sese 39 Setting up an Internet Connection from Remote ISP Trigger Call 40 41 Systematic Telephony Systematic Telephony The Comfort Pro and T Comfort 930 DSL communications systems referred to hereafter as the Comfort Pro T Comfort 930 DSL enables the connection of standard terminals standard analogue tele phones ISDN telephones and cordless GAP telephones SMS enabled terminals can also be used With this configuration you can telephone conveniently and use the features of the Comfort Pro T Comfort 930 DSL via code number procedures This guide describes how you operate your telephone in order to use the desired functions In most cases you can do this by pressing the key combination Kad and Egg E together with a specific sequence of digits Please note the specific operating characteristics of your telephone On standard analogue telephones featuring pulse dialling it is not possible to enter data with the star key or hash key EH As a result the functionality of the Comfort Pro T Comfort 930 DSL features is only available to you on a limited basis It is thus better to use telephones equipped with dual tone multi frequency DTMF dialling Modern telephones often allow you to switch between the two dialling modes In the case of ISDN telephones certain features can be operated via menus or function keys Refer to the operatin
11. User Manual Contents Systematic Telephony 5 W You Need Authorisation i2 ciii y teer eer hr nb dE E 5 WEE MTM 6 m Signals amp Gumbos mn 6 Making Gell exer recente ANEN ANNERES TE EE REV CT US T W Seizing an External Lime 7 m Making Internal Cales 8 m Making External Cales 8 E Speed Di lling ene ee E sine kadar dee Zeg 8 Wee ul 9 W Calls ifithe QUEUE oia a di A 9 E Parking a Gallis Lb ERN 10 m Accessing Your VolCebOX s csi dee RE D YER nir des 10 Several Parties re ev A ee E vs 12 B Consultation Eed ERN rr EN ERE ere og th 12 BM l oggling oe Pere PENNE e E eR edens 12 E Disconnectirigza Call vce Zeus it ett p tere f 12 m Transferring a Call and Notifying the Destination Pat 13 m Transferring a Call without Notifying the Destination Pat 13 m Starting a Three Party Conference 14 m Ending a Three Party Conference cnn roo 14 m Connecting Two External Parties with Each Ober 15 m Connecting Two Parties Internal External with Each Ober 15 Gall Protectio N eeens er rye a t e E ern de ER LP EST Y EE CR 15 m GallWaiting On Off soccer 15 W Accepting a Waiting Call 16 m Rejecting a Waiting Cal 16 in GallProtection On Off iiio bebo Aber dd isa 17 USCRGIOUDS Aude ET RA ias 17 W APickUp scan A AE ey AE Ae NAE T B Pick Up S electivos vec ret d ct d E ee 8 m Logging out of into All Hunt Groups 18 m Logging out of into Individual Hunt Groups 18 Forwarding Call sexes ve
12. an store up to 2 000 telephone numbers for each telephone number up to three speed dialling numbers can be configured Making Calls Accepting a Call Y M Calls in the Queue J Systematic Telephony When your telephone rings lift the handset or press the hands free key The type of ringing signal indicates on a standard analogue tel ephone whether it is an internal or external call Your system administrator can configure and activate a queue feature for your telephone in the Comfort Pro T Comfort 930 DSL New calls can enter this queue while you are making a call The callers in the queue hear a ringing signal The number of calls allowed in the queue is set by the system administrator during system configuration e g 5 calls When this number is reached additional callers hear a busy signal The calls in the queue are put through according to their priority baby calls doorway calls VIP calls other internal and external calls calls in the same category are lined up according to the time of their arrival Calls which have been queued for too long a time are removed these callers subsequently also hear the busy signal The time until an external call is cleared from a queue is defined by the network operator In Germany this is usually two minutes and in other European countries usually three minutes A queue for your telephone can also be administered when it is part of a user group and at the same time it ha
13. ber to be called The next time the subscriber whose device ID you entered picks up the handset or when using a headset presses the headset Talk key the saved des tination call number will be dialled automatically This programmed number remains saved for 30 seconds After 30 seconds the auto matic dialling will be deactivated automatically Callback on Busy If the internal or external number you have dialled is busy you can leave a callback request This is not pos sible if the destination number is a hunt group telephone number Your telephone will ring as soon as the other party has ended his call When you lift the handset the number of the other party will be dialled Leaving a callback request On ISDN telephones you can activate callback on busy by means J of the corresponding function key or a menu Alternatively HE Cancelling a callback request You cancel your callback request with this procedure 2 29 Systematic Telephony Door Opener ESER EI J gt For consultation calls RE Entrance Intercom Calls Calling the entrance intercom eT 1 001 J gt For consultation calls RELO eT 11 072 J gt For consultation calls EIESEIIEI Forwarding entrance intercom calls on a T Comfort 930 DSL On DREES external access code e g Id 88 destination no Ed ot AE 30 Special Calls Ifan automatic door opener
14. bre e E es E m eb 19 W Call Forwarding Immediately sss 20 m Gall Forwarding On BUSY sense sacred atk vale dat dors Keven E Lap 24 21 W Call Forwarding After Delay 0 cece cece eee e eee eee e tee eeeeenes 21 m Call Forwarding for Other User 22 E MSN Call Forwarding e eee E EY Y Y qid 23 m All Call Forwarding oes RR err aed 25 E zFOll W EE 25 W Call Forwarding for Specific Call Numbers 00oooocooccoocccccororooo 26 Special Gall o EE 27 MC oil 27 Baby Call o Intia a A A E dues et 27 IW ANNOUNCEMENT insa ta cer ta REX YT E EEN TE TEX Pra wees 28 E NECO O 28 m Dialout for Another Terminal 29 E Callbackon BUSY sica vh e Aa daa 29 A 30 m Entrance Intercom Cas 30 m Keypad Dialling 23d a al das Rae ead REES 32 Even More Protect ii id e ERI ESSEN A 32 B Telephone Lock xiii PREX ER A 32 m Calling Line Identification Restriction CLIR on a Call by Call Basis 33 m Changingthe UserPIN ciencias Ce ee 33 Wlan 34 Speciali Modes reirei a aaa ta e airis dead 34 m Deactivating Least Cost Routing LCR sss 34 m Calling Selectively via Routes 0 0 0 0c cece eee eee eee eens 34 WR TIME GOntrol esee gege RP UC EYE EE TRES EE E a 35 m Deleting All Call Forwarding in the Exchange 36 Index Remote Controlled Functions 00sec cece eee cnet e eee e tent en een eennees 36 Remote Controlled Dialling Call Through sese 37 Remote Programmable Call
15. e corporate network for example By man ually entering a routing code you can also administer the tariff charge data for private and professional calls separately Your system administrator will inform you of the current routes and their routing codes Several time groups can be configured in the Comfort Pro T Comfort 930 DSL Depending on the activated time group incoming calls are signalled on different terminals It is possible to automatically change between these time groups according to a timetable set up by the system administrator or to change them manually You can only program this function if the system administrator has activated the Time control authorisation for your user group Activating automatic time control ES EN l Manually setting a time group CEBA El number of the time group e g MI El This key combination activates automatic time control The setting remains unchanged until one of the available time groups is set manually You activate the required time group using this procedure automatic time control is then deactivated Ask your system admin istrator about the number of configured time groups 35 Systematic Telephony Remote Controlled Functions Deleting All Call Forwarding in the Exchange ME Call forwarding can be set up in the network operator s exchange system PIN For setting up new call forwarding or finding faults it can be useful to delete a
16. el no a Baby Call On CABE external access code e g Bl destination no E off RRE Systematic Telephony Ifyou have VIP access rights and start an internal call with your calls will be signalled acoustically to internal parties even if they have activated their call protection call waiting protection or call protection This function is also possible in a consultation call This also applies if the called party has activated immediate call for warding You can configure your telephone to dial a preprogrammed internal or external telephone number after a certain length of time after the handset has been lifted default setting is 5 seconds To prevent the baby call from being made you can dial another number within the defined length of time after lifting the handset The time span is set to a value between 0 and 20 seconds in the Comfort Pro T Comfort 930 DSL It is set by your system adminis trator for all Comfort Pro T Comfort 930 DSL users Please ask him for the current value 27 Systematic Telephony Announcement EEEE E internal tel no E Y Cepal IER For consultation calls 210153 EJES E internal tel no E Cepal 10888 Special Calls Using this procedure you can make announcements to system tele phones The loudspeaker of the destination telephone is activated without a ring and your announcement is heard by those present in the
17. elephony Remote Controlled Functions Setting up an Internet Connection from Remote ISP Trigger Call 88 reserved tel no If the communications system is connected to the Internet via a Wait until the connection to the dialup connection a user can initiate from external that the system communications system has been establishes an Internet connection ISP Trigger call The system is established You hear a positve then reachable via the Internet and enables to set up a connection acknowledgement tone for a VPN connection via RAS goal 8 system PIN Ed Note This feature is only available on a Comfort Pro communications system 40 Index A Announcements to system telephones s 28 Authorisatlon unen eee REe ene 5 B Baby all NEEN a 27 C Call forwarding deleting active call forwarding 36 deleting all active instances of 25 remote programming Of 38 tine as dE trie PUES EE e 19 towolcebOxz ose ssi bende eer E SES 19 G l protectio 2 cen bes DEE 9 17 Callback requeSt cee cece cece ee eeeeee 29 Calling Line Identification Restriction CLIR 33 Call waiting protection ooooooommmmo 15 Call waiting signal deactivation og 15 Code number procedures e cece eeeeeeee 5 el ET 12 consultation call MOde eee eee eee eee ee 6 D Dialout for another terminal 29 Disconnecting a call 12 A ler p ea aa dele 30 Dollar e BEE
18. g a Call and Notifying the Destination Party 2 E external access code e g VE destination no JA D You can transfer an incoming call to another internal or external number After notifying the other party of the transfer hang up the handset If the party to whom you want to transfer the call is unavailable or busy disconnect this call by pressing the D key You will again hear a dialling tone and can set up a new consultation or press the E key once more to speak to the party on hold again To connect an external party with an external party use the pro cedure described in the section Connecting Two External Parties with Each Other on page 15 Transferring a Call without Notifying the Destination Party PAIR external access code e g Bl amp destination no A You can transfer an incoming call to another internal or external des tination When you hear the ringing signal hang up the handset If the call you wish to transfer is not accepted within a certain length of time you will receive an automatic recall You are reconnected with the original caller after lifting the handset The length of time for the automatic recall is set by your system administrator in the Con figurator for all Comfort Pro T Comfort 930 DSL users If the party to whom you want to transfer the call is busy disconnect this call by pressing the ill key You will again hear a dialling tone and can set up a new consultation
19. g instructions of these telephones for details On telephones with a display you can read the caller s telephone number if the telephone supports this feature and the caller has activated it What other information is displayed depends on the telephone Charge display ISDN telephones only requires prior configuration by your network operator You Need Authorisation Most of the features mentioned in this Quick Reference Guide are only available to you if you have appro priate authorisation This will be set up by your system administrator when configuring the Comfort Pro T Comfort 930 DSL If you are unable to use a particular feature or have any questions consult your system administrator Please refer to the chapter entitled Frequently Asked Questions in the Mounting and Com missioning user guide for tips on how to deal with any faults you may experience while using your telephone Systematic Telephony Glossary If you would like more details about any of the system features described in this Quick Reference Guide please refer to the Glossary supplied with your Comfort Pro T Comfort 930 DSL see PDF file on the enclosed CD ROM Signals amp Symbols Audio and ringer signals You will find a table showing the audio and ringer signals on the inside back cover of this user guide the page before last of the PDF file Symbols el lift the handset gt Dn press the R key during the current call c
20. g tone continuous tone Positive acknowledgement tone Negative acknowledgement tone Special internal dialling tone Special external dialling tone Call waiting signal Special sensor signal Ringer signals analogue terminals External ringer signal Internal ringer signal ro La n Loa K La Lo The first ring is a single ring and all subsequent rings are periodic double rings The tones and ringer signals mentioned above are valid for Germany in other countries they may differ CE User Manual for Comfort Pro and T Comfort 930 DSL Operation on Standard Terminals As of 01 03 2008 Publisher Deutsche Telekom AG Zentrum Endger te Postfach 2000 53105 Bonn If you have further questions phone us under freecall 0800 33 01300 Please visit us in the Telekom Shop or on the Internet at www t home de OTTO HO Home
21. groups are configured by your system administrator SS Note If pick up protection is activated in the called party s user group you cannot pick up Calls to his telephone number Systematic Telephony User Groups Pick up Selective D If a telephone outside your hunt group rings you can pick up this E internal tel no E 2 call with the telephone number of the party who is being called If a queue is active forthe telephone of this other party you will pick up For consultation calls PART 0 88 internal tel no EL the next call lined up in this queue DC Note If pick up protection is activated in the called party s user group you cannot pick up Calls to his telephone number selectively Logging out of into All Hunt Groups Logout Ea EJ ill You can log out of or into all hunt groups configured for you Login E3 El EI Ed Logging out of into Individual Hunt Groups Logout A ERE Using your own telephone number you can log out of or into indi 88 internal tel no EB vidual hunt groups configured for you Login A E3 Ea EES deg SE All hunt group calls are configured by your system administrator 38 internal tel no Ed RE Note Your logout from a bunt group will not go into effect if you are the last available member of a hunt group The system ensures that incoming calls for a group can al ways be signalled to at least one terminal Forwarding Calls Systemat
22. ic Telephony Forwarding Calls You can forward internal or external calls intended for yourself with the exception of hunt group calls to another internal or external telephone number Call forwardings can also be made to speed dialling numbers which have been stored in the central telephone book please refer to the section Speed Dialling on page 8 You can decide whether only internal only external or both types of calls are forwarded If the Comfort Pro A IAB answering machine application has been installed calls can also be forwarded to a voicebox which has been configured for you Calls can be forwarded either immediately after a specified period of time delay or if the line is busy You can configure more than one call forwarding mode Immediately After Delay or On Busy However only one forwarding function can be activated for each mode Example You can configure Immediately forwarding of external calls to the number 333 and After Delay forwarding of internal calls to the number 444 Call forwarding is executed in the Comfort Pro T Comfort 930 DSL or in the case of external calls in the network operator s exchange The time for After Delay forwarding is preset in the Comfort Pro T Comfort 930 DSL and can be changed by the system administrator in the Web console s Configurator If your system administrator has given you the authorisation then you can also program call forwarding for
23. is connected you can use this pro cedure to activate it from your telephone Ifan entrance intercom is connected to your system you can use this procedure to speak with a visitor Note that you can use this code procedure only with a T Comfort 930 DSL communications system If you use a DoorLine entrance intercom you use this Code number procedure to speak with a visitor Special Calls Forwarding entrance intercom calls on a Comfort Pro on EME EJE external access code e g Ill E destination no E off EE ELEL ESI Systematic Telephony You can forward a call signalled from the doorbell to another internal or external call number a so called pharmacy line Several doorbells can be configured in the Comfort Pro T Comfort 930 DSL You can forward these doorbells using the cor responding code number procedure How many doorbells are available and with which code number procedure these can be for warded depends on the entrance intercom that is connected Standard Entrance Intercom Doorbell only connectable to a T Comfort 930 DSL 151 1 152 2 153 3 DoorLine Entrance Intercom Doorbell connectable to a Comfort Pro and a T Comfort 930 DSL 155 1 156 2 157 3 158 4 All entrance intercom calls are terminated automatically after a certain length of time has elapsed This ensures that the forwarding of entrance intercom calls does not unintentionally
24. ll active call forwarding in the exchange Using the above code number procedure you can do this from any telephone Deleting the call forwarding in the exchange is a background function After you entered the procedure this process will take time up to 15 seconds for each line Please have patience with this The system PIN is issued by the system administrator It must have been changed from the factory setting 0000 valid on delivery to another value Remote Controlled Functions The Comfort Pro T Comfort 930 DSL enables remote controlled calls and remotely programmable call for warding These features are set up by the system administrator when he configures the system To carry out these features the system PIN is required The system PIN is issued by the system administrator who has to change the default value 0000 to another value before it is issued In addition all the owners of voiceboxes can with the corresponding authorisation call their voiceboxes from external telephones They can remotely access and edit their messages as well as modify the central settings of their voiceboxes 36 Remote Controlled Functions Systematic Telephony Remote Controlled Dialling Call Through Without internal number assign ment 88 reserved tel no Wait until the connection to the communications system has been established You hear a positve acknowledgement tone 88 system PIN external access code e g n
25. lls are forwarded to another specified terminal 21 Systematic Telephony Only for internal calls on ESTER ER ES external access code e g Bl 88 destination no ot E T3 KR ERE Only for external calls On ER ES external access code e g Id 88 destination no E Off OA Call Forwarding for Other Users Forwarding Calls In order to program call forwarding for call numbers of other users you must have the Call forwarding for other user authorisation Also you can only configure call forwarding only for those users whose terminal have not been blocked for this type of access these users will themselves have the authorisation Prevent call forwarding by other user Please consult your system administrator if you have questions regarding these authorisations Call forwarding for call numbers of other users always apply for internal and external calls Immediately on AIS ES 88 user s internal tel no Ed destination no El otf EEES 88 user s internal tel no E 888 22 Calls for the user will immediately be forwarded to the other ter minal When the user pick ups their headset they hear the special dialling tone Forwarding Calls On busy on ER TA a EES 88 user s internal tel no Ed destination no Ed ot EG 88 user s internal tel no EE After delay On ER IER ERES 88 user s internal tel no E 88 des
26. n your user group s special list in the Comfort Pro T Comfort 930 DSL Ask your system administrator for these numbers 32 Ev en More Protection Systematic Telephony Calling Line Identification Restriction CLIR on a Call by Call Basis gt Fo EEE El tel no r consultation calls na RE tel no Changing the User PIN EEEE goal 10888 E gt old user PIN 88 new user PIN Ed 88 new user PIN ES Activating this function prevents your telephone number from being displayed on the terminal of the internal or external party for a single call This procedure is not necessary W ifthe Suppress phone number display permanently function is set for your user group or m ifCLIR is activated for your number in the Comfort Pro T Comfort 930 DSL telephone book On ISDN telephones you can also activate the calling line identifi cation restriction function on a call by call basis by means of amenu When your system is first commissioned the user PIN is 00007 Code number procedures requiring a PIN should be unavailable to other users For this reason you should change the PIN when you start oper ating your telephone and put the new number in a safe place The user PIN can be up to six characters long Please note Make sure you do not lose your new PIN Contact your system adminis trator if you experience any problems 33 Systematic Telephon
27. onsultation call mode press the star key press digit key x 7 here press the hash key 88 xxx dial the digits of the telephone number tel no ox J speak hang up the handset Je Making Calls Systematic Telephony Making Calls Seizing an External Line If your telephone is set to manual line seizure all call keys on your telephone first seize an internal line and you can dial an internal number straight away When making external calls you must first press the line seizure code digit presetting LO Note This also applies to all enquiry calls and call forwarding to external destinations but not to call forwarding MSN Your system administrator configures this code digit for all subscribers on the Comfort Pro T Comfort 930 DSL system and will tell you what value is currently valid If your telephone is set to automatic line seizure all call keys on your telephone seize an external line and you can dial external numbers straight away In order to reach internal subscribers press the star key twice before dialling the internal number Note This also applies to the destination numbers you specify when configuring call forwarding or a baby call If you hear the external dialling tone when you lift the handset your terminal has been set to automatic seizure of the external line If on the other hand you hear the internal dialling tone when you lift the handset your terminal has been
28. or press the D key once more to speak to the party on hold again Systematic Telephony Starting a Three Party Conference VEAL Ending a Three Party Conference Toggle DEAA End 4 Several Parties To connect an external party with an external party use the pro cedure described in the section Connecting Two External Parties with Each Other on page 15 You are speaking with someone on the telephone You set up a further connection e g by consultation or by accepting a call You can toggle between these parties see Toggling on page 12 or press the keys ll to start a three party conference and speak to both parties at the same time On ISDN telephones you start a three party conference by means of the corresponding function key or a menu To end a three party conference and continue telephoning with only one of the other two parties press the keys DR to switch to the toggle mode Then you can disconnect one of the parties see Dis connecting a Call on page 12 You end a three party conference by replacing the handset On ISDN telephones you end a three party conference by means of the corresponding function key or a menu Call Protection Systematic Telephony Connecting Two External Parties with Each Other HA You are speaking with an external party and have another external call on hold With this procedure you can connect the two parties with each other On ISDN telephones you use the corresponding function
29. phone whose number is assigned to your voicebox 1 Enterthe telephone number your system administrator has configured for the Comfort Pro A IAB answering machine application 2 Ifthe PIN query for the voicebox is activated enter your PIN after the prompt This query always appears for a new voicebox The default PIN setting is 0000 You will now be directly connected with your voicebox The Comfort Pro A IAB answering machine ap plication will inform you if there are any new messages in this voicebox Making Calls Systematic Telephony 3 You can now access and edit messages and make settings for the voicebox 4 Please follow the instructions in the voice menu for all further operating steps Via the Comfort Pro A IAB answering machine application from a telephone whose number is not assigned to your voicebox T Enter the internal telephone number which your system administrator has configured for the Comfort Pro A IAB answering machine application You hear a text prompting you to enter a voice box number Now enter the telephone number of the terminal whose voice box messages you wish to access Confirm the input by pressing E It is not possible to access your voicebox unless the authorisation for remote access has been activated If the PIN query has been activated for the voicebox enter your PIN after the prompt The Comfort Pro A IAB answering machine application will inform you if there are any
30. result in a per manent connection e g to a mailbox The length of time can be set by your system administrator to a value between 30 and 300 seconds in the Comfort Pro T Comfort 930 DSL Please ask him for the current value 31 Systematic Telephony Keypad Dialling DMR 38 keypad code digits For consultation calls PAR YT 1 2 88 keypad code digits Even More Protection Certain European network operators require the keypad protocol to be used in order for you to be able to set certain features this is not the case in Germany You use the sequence to switch to the keypad protocol and subsequently enter the code digits required by your network operator These are transmitted directly to the exchange and eval uated there You will then generally hear an announcement as confirmation Even More Protection Telephone Lock Activating C ES EM EM ER E user PIN E Deactivating BBW EM EW EGS user PIN EH You can lock your telephone as a safeguard against unauthorised use Then only those features and functions of your telephone can be accessed that are preset in the Comfort Pro T Comfort 930 DSL Configurator for the Guests user group You must enter your user PIN to activate the telephone lock see Changing the User PIN on page 33 BS Note National emergency numbers can still be dialled although the telephone lock is activated providing they have been defined i
31. room Ifyou want to start an announcement on several system terminals to a hunt group phone number at which the call is signalled simultaneously for example all called subscribers hear the announcement at that same time If one of these subscribers responds to the announcement by answering the call the announcement connection to the other system terminals is termi nated Note If a called party is a member of a user group for which Intercom protection is activated announcements will not be made for his telephone number Intercom pel 1311 Lx device ID J gt goal Iz ISS For consultation calls HERE 8 device ID M goal 10888 After entering the device ID you can initiate an announcement to a single system terminal The microphone is activated on the terminal called and the person you are calling can immediately answer your announcement The intercom function cannot be used for announcements to a group of terminals Note If a called party is a member of a user group for which Intercom protection is activated announcements will not be made for his telephone number 28 Special Calls Systematic Telephony Dialout for Another Terminal ES H You can also conduct automatic dialling for another terminal Enter 88 device ID the device ID of the terminal from which the dialling is to be con 88 destination call number ducted Then enter the call num
32. rty Conference on page 14 On ISDN telephones you accept the call request indicated by the call waiting signal by means of the corresponding function key or a menu While you are telephoning the call waiting signal tells you that there is a second party wishing to speak to you You can reject the waiting call in which case the caller will then hear a busy signal On ISDN telephones you reject a waiting call by means of the corresponding function key or a menu User Groups Call Protection On Off For all internal and external calls On lA off PDRP Only for internal calls On 4 2 1 E ort EZ A ES Only for external calls 0 EAEELEL EST ort AIA E User Groups Pick up J gt DPI For consultation calls Ana a Systematic Telephony You can protect your telephone against receiving internal and external calls except VIP and hunt group calls When configuring your user group your system administrator sets whether a caller hears a dial tone or an engaged tone when call pro tection is activated ask him for the setting which applies to you When call protection is activated you hear the special dialling tone after lifting the handset If another telephone in your pick up group rings you can pick up the call on your telephone If a queue is active for the other tele phone you will pick up the next call lined up in this queue Pick up
33. s an effect on the for warding of calls For details please refer to User Groups starting on page 17 and Forwarding Calls starting on page 19 Note If a queue for your telephone is active it may be wise to activate call protection Systematic Telephony Making Calls Parking a Call Parking a call You can park one or more calls to make other calls or put down the receiver and engage in other activities Parked calls are recorded PART Le E i system internal in a list You can park up to 10 calls Park Codes 0 9 4 Parking and unparking a call can be made on different terminals Unparking a call ES ER E Park Codes 0 9 On ISDN telephones you can park unpark calls using a menu Authorisation for parking connections and the period of time after which a recall will be executed are defined by the administrator during the configuration of the system Accessing Your Voicebox If your system administrator has configured a voicebox for the telephone number of your terminal calls which you do not or cannot accept are diverted to this box A number of analogue telephones and ISDN tele phones support the Message Waiting Indication feature that is the notification of messages on the tele phone In this way you are notified for example of not listened to messages Please review the user guide of the manufacturer You can access and edit voicebox messages from your telephone Calling your voicebox directly from a tele
34. s been established You hear a positve acknowledgement tone 8 system PIN Ed 88 your internal tel no external access code e g Bl 88 destination no El Deleting the function SI reserved tel no Wait until the connection to the communications system has been established You hear a positve acknowledgement tone SI system PIN Ed 88 your internal tel no Using the telephone number reserved in the Comfort Pro T Comfort 930 DSL for remote control you can configure or delete immediate call forwarding for your own telephone number from a remote location This remotely programmed forwarding overwrites any other internally active forwarding Forwarding On Busy and After Delay are not affected Incorrect or non existent telephone numbers are rejected Your authorisation is checked in the same way as for forwarding within the Comfort Pro T Comfort 930 DSL A correct entry is confirmed with a positive acknowledgement signal and the external call subsequently ended Note The procedure will be aborted if there is a pause of longer than 60 seconds be tween the entry of two digits Thanks to this time span it is also possible to implement remote controlled functions from GSM cellphones 38 Remote Controlled Functions Systematic Telephony Calling a Voicebox from a Remote Terminal Ifyour system administrator has configured a voicebox with the authorisation for remote
35. t EE EL ERES Only for internal calls On Ed PIER ER ES external access code e g Il Ed destination no Ed ot AE Only for external calls On A S external access code e g Il 88 destination no E otf ABAAA 20 Calls only internal only external or all of them are immediately for warded to another telephone and not signalled at all on the tele phone originally dialled If you have activated call forwarding imme diately you will hear a special dialling tone when you lift the handset Forwarding Calls Call Forwarding On Busy For internal and external calls on EG TH external access code e g I 88 destination no Ed ort ER Only for internal calls On Ed F3 Ed ER ES external access code e g Id 88 destination no E off EA E Only for external calls On ER FI Ed BES external access code e g Id 88 destination no Ed otf ES EI EA EA ESI Call Forwarding After Delay For internal and external calls On Ed I ER ES external access code e g Id 88 destination no Ed ott ESTA ERES Systematic Telephony When a terminal is busy calls only internal only external or all calls are immediately forwarded to another specified terminal Calls only internal only external or both types are signalled at the selected terminal and after the time set in the Comfort Pro T Comfort 930 DSL these ca
36. tination no El off E3 ER ES 88 user s internal tel no E MSN Call Forwarding Systematic Telephony If the terminal of the user is busy then calls will immediately be for warded to the other terminal Calls are signalled on the users terminal and after the specified time set in the Comfort Pro T Comfort 930 DSL are forwarded to the other terminal Using MSN Call Forwarding you can forward both a single MSN and several MSNs together to an external number The individual MSNs are separated using E You do not need to enter the full MSNs the last unique digits are all you need as this is sufficient to distin guish them from one another Example Immediately MSN for several MSNs Let s say you want to forward the MSNs 86013 86014 and 86554 to the destination number 861234 To do this enter the following EA RIES for the MSN 86013 Ed EI for the MSN 86014 Ed for the MSN 86554 Bo the destination no 23 Systematic Telephony Immediately for one MSN On Ed PIER EJES 8 MSN Ed destination no E oft BRRRES 8 MSN El al P Immediately for several MSNs On EA EES MSN DS MSN 2 Ed 8 destination no E off 150 EJES MSN DS MSN 2 E 10888 On busy for one MSN On E 8 msn E BE destination no Ed off EEES 88 MSN On busy for several MSNs On ER 3 Kd EE Si MSN
37. y Special Modes Intercept The telephone numbers of malicious callers can be stored in your network operator s exchange if this service has been implemented This function works even if the caller has already hung up ES Note The feature can only be activated on ISDN telephones Special Modes Deactivating Least Cost Routing LCR If you wish you can deactivate Least Cost Routing which always zm QE gt dialling code tel no uses the cheapest route for a call and select a network operator yourself this is known as call by call For consultation calls PAR This procedure is only necessary if LCR is activated in the 88 dialling code tel no Comfort Pro T Comfort 930 DSL for your user group goal Calling Selectively via Routes LAI E routing code tel no A call to a desired party is set up automatically or selectively via routes in the Comfort Pro T Comfort 930 DSL Your system admin For consultation calls y Bis istrator configures these routes in the Comfort Pro DS routing code tel no T Comfort 930 DSL and defines the assignment of each route By 34 Special Modes Time Control Systematic Telephony selectively dialling the routing code prior to the internal or external telephone number you manually select a route for a parti cular call Selectively calling via routes allows you to reach parties in the branch offices of a larg
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