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DIRECTV® PUBLIC VIEWING PACKAGES and RATES

1. 2 DIRECTV FOR BUSINESS COMMERCIAL CUSTOMER AGREEMENT Effective as of June 24 2014 until replaced THIS DIRECTV COMMERCIAL CUSTOMER AGREEMENT THIS AGREEMENT DESCRIBES THE TERMS AND CONDITIONS OF YOUR RECEIPT OF AND PAYMENT FOR DIRECTV SERVICE AND IS SUBJECT TO ARBITRATION SECTION 9 AND DISCLAIMER OF WARRANTIES SECTION 8 IF YOU DO NOT ACCEPT THESE TERMS PLEASE NOTIFY US IMMEDIATELY AND WE WILL CANCEL YOUR ORDER OR SERVICE SUBJECT TO APPLICABLE CANCELLATION TERMS AND OR FEES SEE SECTION 5 IF YOU INSTEAD DECIDE TO RECEIVE OUR SERVICE IT WILL MEAN THAT YOU ACCEPT THESE TERMS AND THEY WILL BE LEGALLY BINDING CONTACTING DIRECTV You may contact us 24 hours a day any day of the year by sending an e mail to DIRECTV com CommercialEmail or commercialcontracts directv com or by writing to Notices and Mail Payments DIRECTV LLC DIRECTV LLC Business Service Center Commercial Account Payments P O Box 5392 P O Box 60036 Miami FL 33152 5392 Los Angeles CA 90060 0036 You can also call our DIRECTV Business Service Center at 1 888 200 4388 If your bill for DIRECTV Service comes from a party other than DIRECTV please use the contact information provided on your bill for any questions about your DIRECTV Service Thank you for choosing DIRECTV DIRECTV and its affiliates subsidiaries and employees defined here collectively as DIRECTV and referred to as DIRECTV or we provide digital satellite enter
2. FS North FS Ohio FS San Diego FS South P FS Southwest FS West and FS Prime Ticket P ROOT Sports Northwest ROOT Sports Pittsburgh ROOT Sports Rocky Mountain Service automatically renews Estimated Viewing Occupancy Monthly Fee Annual Fee Estimated Viewing Occupancy Monthly Fee Annual Fee 1 50 59 95 719 40 151 200 134 95 1 619 40 51 100 79 95 959 40 201 159 95 1 919 40 101 150 104 95 1 259 40 Blackout restrictions and other conditions apply to sports programming All programming and pricing subject to change HD Number of HD channels varies based on package selection RSN HD feed varies by territory Page 5 Effective 2 5 15 SPORTS PROGRAMMING CONT DIRECTV Public Viewing Packages and Rates Cont Longhorn Network watch Texas sports like never before With over 175 exclusive events a year from all 20 UT varsity sports and hundreds of hours of original studio content you can put your eyes upon Texas ALL THE LIVE LONG DAY Stay close to your Horns with weekly coaches shows live press conferences pre and postgame analysis with Texas GameDay All Access behind the scenes and coverage of Life ne Eas Monthly Fee 19 99 Madison Square Garden MSG amp MSG Plus rne nation s longest running regional sports network telecasts more than 300 live events a year including the Knicks Rangers Sabres and Red Bull as well as a plethora of college basketball college football
3. Applies to new first time subscribers who did not take NBA LEAGUE PASS previously 1 pay only Applies to new first time subscribers who did not take the seasonal sports service previously Blackout restrictions and other conditions apply to sports programming All programming and pricing subject to change HD Number of HD channels varies based on package selection RSN HD feed varies by territory ttSeasonal sports subscription s will automatically continue each season provided DIRECTV carries this service unless customer calls to cancel prior to the start of the season Page 4 Effective 2 5 15 SPORTS PROGRAMMING DIRECTV Public Viewing Packages and Rates Cont SPORTS PROGRAMMING Altitude Sports amp Entertainment attitude Sports and Entertainment is a regional sports network that provides the Rocky Mountain region with sports programs including outdoor and lifestyle shows and entertainment programs Price based on EVO Service automatically renews Estimated Viewing Occupancy Monthly Fee Annual Fee Estimated Viewing Occupancy Monthly Fee Annual Fee 1 50 29 99 359 88 151 200 44 99 539 88 51 100 34 99 419 88 201 49 99 599 88 101 150 39 99 479 88 BTN Big Ten Network rne Big Ten Network is dedicated to capturing the passion and tradition of the Big Ten Conference and its 11 storied universities showcasing nearly 400 live sporting events each year original campus programming and providing the go to desti
4. P BBC America Food Network 4 MTV2 4 Travel Channel P belN SPORTS 49 FOX Business Network P NASA TVt Trinity Broadcasting Network TBN BET FOX News Channel Nat Geo WILD P truTV Bloomberg TV FOX Sports 1 4 National Geographic Channel P TV Land 4 Boomerang FOX Sports 2 4 NBA TV P TV One Bravo 42 Free Speech TVt NBC Sports Network TVG BYUtv Fuse NFL Network P Univision East 1 CANAL ONCE EX NHL Network Cartoon Network East PP fyi Nick Jr USA Network Cartoon Network West Galavisi n Nickelodeon Nick at Nite East Velocity HD only 4 CBS Sports Network P GEB Americat Nickelodeon Nick at Nite West VH1 P Celebrity Shopping Network GOD TVt Nicktoons VH1 Classic Church Channel Great American Country GAC NRB Vme Cloo CMT CNBC CNBC World CNN P Comedy Central P Cooking Channel C SPAN C SPAN2 Estimated Viewing Occupancy 1 50 51 100 101 150 151 200 GSN H2 40 Hallmark Channel HGTV HISTORY 2 HITN TV HLN Hope Channel HSN Monthly Fee Annual Fee 71 99 863 88 83 99 1 007 88 98 99 1 187 88 118 99 1 427 88 OWN Oprah Winfrey Network Outdoor Channel Ovation Oxygen POP QVC P QVC Plus ReelzChannel 2 RFD TV Estimated Viewing Occupancy 201 500 501 1 000 1 001 2 000 2 0017 The Weather Channel WeatherNation P WGN America The Word Network World Harvest Television WHT Plus Local Channels where available
5. Private Viewing Establishment If you receive Private Viewing programming 1 you may not display or exhibit and shall not permit others to display or exhibit in any manner whatsoever any of the Services in areas accessible to the public and or common areas and 2 you may not distribute the Service through a satellite master antenna television system or in a Public Viewing Establishment or Business Viewing Establishment If you ordered a Private Viewing programming package you represent warrant acknowledge and agree that the Services will only be displayed at a Private Viewing Establishment Other Commercial Establishments and Customers If your business or establishment or location does not meet the qualification for Public Viewing Establishment Business Viewing Establishment or Private Viewing Establishment but you still wish to receive the Service you may qualify for other types of commercial establishment services subject to additional terms to be agreed to in connection with this Agreement If you agree to such additional terms you represent warrant acknowledge and agree that the Services will only be displayed as permitted under such terms b Contact Information You agree to provide true accurate current and complete contact information about your commercial establishment and maintain and promptly update your contact information to keep it true accurate and complete With regard to all telephone numbers including cellular numbe
6. 201 350 6 746 25 2001 5000 60 243 759 351 500 9 639 00 5001 10000 NA 501 750 10 846 50 10001 NA 5 Pay option available Available to existing DIRECTV customers who did not take NFL SUNDAY TICKET in prior season or new customers at point of sale MLB NY MLB EXTRA INNINGS Great out of market pro baseball coverage Give your customers the games they want to see up to 80 games a week during the regular season Watch 8 games live at the same time with Game Mix With HD Access NINGS you will receive games in HD Package is non refundable Service automatically renews tT Fire Code 2015 New Customer Fire Code 2015 New Customer Occupancy Rates Occupancy Rates 1 50 595 00 501 1 000 2 800 00 51 100 805 00 1001 2 000 3 600 00 101 150 1 120 00 2001 5 000 4 800 00 151 200 1 600 00 5001 10 000 6 000 00 201 350 2 080 00 10 001 8 800 00 351 500 2 400 00 3 and 5 pay options available Applies to new first time subscribers who did not take MLB EXTRA INNINGS in prior season lA NHLe CENTER ICEe watch up to 40 games each week including up to 20 games a week in blazing HD Plus select E Tezz first and second rounds of the Stanley Cup playoff games You won t find more games anywhere else Package is non refund CENTER ir able Service automatically renews tt Est Viewing 2015 Mid Season Est Viewing 2015 Mid Season Occupancy Rate Occupancy Rate 1 50 375 00 201 350 830 00 51 100 485 00 351 500 990 00 101 150 59
7. Cartoon Network West CCTV News Celebrity Shopping Network GOD TVt Church Channel Hallmark Channel CNBC Hallmark Movies amp Mysteries HD only CNN P HGTV 5 Comedy Central HISTORY P CMT 1 HITN TV C SPAN HLN P C SPAN2 HSN CTN Monthly Fee Galavisi n P GEB Americat GEM Shopping Network Hope Channel INSP Investigation Discovery Jewelry Television Jewish Life Television Lifetime Link TV Liquidation Channel MAVTV MSNBC MTV HD MTV2 D NASA Tvt National Geographic Channel Nick Jr Nickelodeon Nick at Nite East Nickelodeon Nick at Nite West NRB Ovation pivot Pursuit Channel QVC 1 QVC Plus ReelzChannel RFD TV valuable networks Perfect for a business or professional environment Service automatically renews Rocks TV Sale ShopHQ Shopping Network Son Life Broadcasting Network Spike Syfy TBS TCM TCT Network TeenNick TLC TNT 2 Trinity Broadcasting Network TBN truTV P TV Land Univision East 9 USA Network 4 Velocity HD only P VH1 P Vme WeatherNation The Word Network World Harvest Television WHT Plus Local Channels where available Annual Fee 659 88 Additional receiver fees for 15 00 mo apply for the first and each additional receiver Blackout restrictions and other conditions apply to sports programming All programming and pricing subject to change HD Number of H
8. LITIGATION LOSSES JUDGMENTS AND ASSESSMENTS OF ANY KIND WHATSOEVER DIRECTLY OR INDIRECTLY RESULTING FROM YOUR BREACH OF ANY OF YOUR OBLIGATIONS UNDER THIS AGREEMENT 9 RESOLVING DISPUTES In order to expedite and control the cost of disputes you and we agree that any legal or equitable claim relating to this Agreement any addendum or your Service referred to as a Claim will be resolved as follows a Informal Resolution We will first try to resolve any Claim informally Accordingly neither of us may start a formal proceeding except for Claims described in Section 9 d below for at least 60 days after one of us notifies the other of a Claim in writing You will send your notice to the address on the first page of this Agreement and we will send our notice to your billing address b Formal Resolution Except as provided in Section 9 d if we cannot resolve a Claim informally any Claim either of us asserts will be resolved only by binding arbitration The arbitration will be conducted under the rules of JAMS that are in effect at the time the arbitration is initiated referred to as the JAMS Rules and under the rules set forth in this Agreement If there is a conflict between JAMS Rules and the rules set forth in this Agreement the rules set forth in this Agreement will govern ARBITRATION MEANS THAT YOU WAIVE YOUR RIGHT TO A JURY TRIAL You may in arbitration seek any and all remedies otherwise available to you pursuant to you
9. P Nickelodeon Nick at Nite West NRB Ovation pivot POP Pursuit Channel QVC P QVC Plus ReelzChannel RFD TV ShopHQ m 93 99 Additional receiver fees for 15 00 mo apply for the first and each additional receiver Annual Fee Spike Syfy 4 TBS P TCM 5 TCT Network TeenNick TLG TNT P Travel Channel Trinity Broadcasting Network TBN truTV P TV Land Univision East P UP USA Network 1 Velocity HD only 4 VH1 P Vme WE tv The Weather Channel WeatherNation P The Word Network World Harvest Television WHT Plus Local Channels where available 1 127 88 120 COMERCIAL MAS ULTRA PACK includes over 120 English and Spanish language channels plus Channels A amp E HD ABC Family P AMC D Animal Planet AUDIENCE D AXS TV HD only P Azteca BabyFirstTVt Bandamax belN SPORTS en espa ol P Boomerang ESP Bravo BYUtv CANAL ONCE Canal 22 Internacional Caracol TV Cartoon Network East ESP 4 Cartoon Network West ESP Centroam rica TV Church Channel Cine Estelar Cine Mexicano Cine Nostalgia Cine Sony Cinelatino CNN P CNN en Espa ol Comedy Central C SPAN C SPAN2 CTN Daystar De Pel cula De Pel cula Cl sico Discovery Estimated Viewing Occupancy 1 100 Discovery en Espafiol Discovery Familia Discovery Family Channel Disney Channel East P Disney Channel West Disn
10. PLUS In Market RSN s where available Local Channels where available Includes out of market regional sports networks and specialty sports services below Out of market networks do not include any professional games Altitude Sports P belN SPORTS P CBS Sports Network P Comcast SportsNet Bay Area P Comcast SportsNet California P Comcast SportsNet Chicago P Comcast SportsNet Mid Atlantic P Comcast SportsNet New England PP ESPN Classic FSN Arizona FSN Cincinnati 4 FSN Detroit PP FSN Florida FSN Midwest P FSN North FSN Ohio P FSN Prime Ticket P FSN San Diego P FSN South P FSN Southwest P FSN West 4 MASN MSG MSG HD NBA TV P NESN P Outdoor Channel Prime Ticket P ROOT SPORTS Northwest P ROOT SPORTS Pittsburgh P ROOT SPORTS Rocky Mountain FP SportsNet New York 4 SportSouth P SportsTime Ohio PP SUN Sports Universal Sports YES Network P Where available Estimated Viewing Occupancy 1 100 Monthly Fee 139 99 Annual Fee 1 679 88 Additional receiver fees for 15 00 mo apply for the first and each additional receiver Blackout restrictions and other conditions apply to sports programming All programming and pricing subject to change To access DIRECTV HD programming HD equipment is required Number of HD channels varies by package selection For full Mix Channel and interactive functionality a D10 or later model interactive DIRECTV Rece
11. SATISFACTORY QUALITY FITNESS FOR A PARTICULAR PURPOSE TITLE OR NON INFRINGEMENT OF THIRD PARTY RIGHTS f Limitation of Liability INNO EVENT WILL DIRECTV OR ITS LICENSORS BE LIABLE TO YOU WITH RESPECT TO THE SOFTWARE FOR ANY DIRECT INDIRECT CONSEQUENTIAL SPECIAL PUNITIVE OR INCIDENTAL DAMAGE INCLUDING LOSS OF PROFITS LOST SAVINGS LOSS OF DATA OR THE COST OF PROCUREMENT OF SUBSTITUTE GOODS TECHNOLOGY OR SERVICES ARISING OUT OF THE USE OR THE INABILITY TO USE THE SOFTWARE EVEN IF DIRECTV OR ITS LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR FOR ANY CLAIM BY A THIRD PARTY Some states or jurisdictions do not allow the exclusion or limitation of incidental consequential or special damages so the above limitations may not apply to you g Additional Information DIRECTV s licensors and suppliers shall be third party beneficiaries of these license terms as applicable Certain additional terms and information for the Software and certain third party software including the text of licenses applicable to any free open source and other similar software that may be included in the Software may be found in the DIRECTV website located at www directv com and the GNU website located at www gnu org h Third Party Beneficiary DIRECTV and you expressly acknowledge and agree that TiVo Inc a Delaware corporation with its principal place of business at 2160 Gold Street Alviso CA 95002 is an intended third party beneficiary o
12. account or other breach of security and iii use only your e mail address and password to log into www directv com 4 CHANGES IN CONTRACT TERMS We reserve the right to change the terms and conditions on which we offer Service If we make any such changes we will send you a copy of your new Commercial Customer Agreement containing its effective date You always have the right to cancel your Service in whole or in part at any time and you may do so if you do not accept any such changed terms or conditions See Sections 5 b d and e below If you elect not to cancel your Service after receiving a new Commercial Customer Agreement your continued receipt of Service constitutes acceptance of the changed terms and conditions If you notify us that you do not accept such terms and conditions then we may cancel your Service as provided in Section 5 as we cannot offer Service to different customers on different terms among other reasons 5 CANCELLATION a Term The term of this Agreement is indefinite and Service will continue until canceled as provided herein Unless you notify us that you wish to cancel it we will automatically renew Service that you subscribe to on a periodic basis including any monthly or annual subscriptions and seasonal sports subscriptions as long as we continue to carry the Service b Your Cancellation You may cancel Service by notifying us in writing including by email or facsimile In addition to cancelling
13. of principal residence Federal Tax ID Tax Exempt Yes L No Dealer Name Dealer Number PROGRAMMING SELECTION amp TERMS AND CONDITIONS Select the Services Customer wishes to order by checking the appropriate boxes on the Public Viewing Order Schedule below hereto DIRECTV SERVICE WILL BE PROVIDED AT THE RATES SET FORTH ON THE COMMERCIAL RATE CARD IN EFFECT FROM TIME TO TIME THE RATE CARD WHICH MEANS ALL PRICES CONTAINED ON THE ATTACHED SCHEDULE ARE SUBJECT TO CHANGE EVEN THOUGH YOU MAY BE AGREEING TO A COMMITMENT PERIOD IN OTHER WORDS THE ACTUAL RATES WILL INCREASE IF THE RATE ON THE RATE CARD INCREASES BUT ANY DISCOUNT S YOU RECEIVE WILL STILL APPLY SUBJECT TO ANY EARLY CANCELLATION FEES IN THE EVENT YOU FAIL TO FULFILL YOUR COMMITMENT PERIOD PROGRAMMING COMMITMENT The attached Public Viewing Order Schedule contains details concerning minimum commitment periods for certain DIRECTV programming packages If you have selected a package that requires a minimum commitment period the Commitment Period you must subscribe to the required channels the Required Channels within the selected package for the entirety of the stated Commitment Period After you have fulfilled your Commitment Period you are not obligated to continue your subscription to the Service for any specific duration CONSEQUENCES OF YOUR FAILURE TO SATISFY YOUR MINIMUM COMMITMENT PERIOD If you fail to maintain your subscri
14. programming pricing terms and conditions subject to change at any time Taxes not included Receipt of DIRECTV programming subject to terms of DIRECTV Commercial Customer Viewing Agreement copy provided with new customer information packet NFL SUNDAY TICKET consists of all Sunday games broadcast on FOX and CBS at 1pm and 4pm ET However games broadcast by your local FOX or CBS affiliate will not be available on NFL SUNDAY TICKET NFL SUNDAY TICKET will automatically continue provided DIRECTV carries this service unless the customer calls 1 877 561 3257 to cancel prior to the start of the season MLB EXTRA INNINGS PROGRAMMING BILL CREDIT OFFER To receive MLB EXTRA INNINGS a DIRECTV commercial subscription to a base programming package or above is required Customers must order by 5 4 15 and activate by 6 3 15 to be eligible for the 5 pay option Customers must order by 7 4 15 and activate by 8 3 15 to be eligible for the 3 pay option Customers y 9 3 15 and activate by 10 4 15 to be eligible for the 1 pay option IN THE EVENT OF AN EARLY DISCONNECT THE REMAINING BALANCE OF MLB EXTRA INNINGS WILL BE 67818v1 Q1 FORM 2 5 15 CHARGED TO CUSTOMER S ACCOUNT LIMIT ONE MLB EXTRA INNINGS OFFER PER ACCOUNT MLB EXTRA INNINGS will automatically continue provided DIRECTV carries this service unless the customer calls 1 866 771 1523 to cancel prior to the start of the season Programming pricing terms and conditions subject to ch
15. the second month DIRECTV will begin to credit the new customer s account 45 00 mo for 12 consecutive months for the COMMERCIALXTRA Pack with local channels packages plus an additional 10 00 mo when customer activates and maintains COMMERCIAL XTRA PACK and enrollment in Auto Bill Pay with credit card at the point of sale COMMERCIAL CHOICE PROGRAMMING BILL CREDIT OFFER purchase of 24 consecutive months of COMMERCIAL CHOICE package based on EVO up to 224 99 mo with local Channels if available in your market Additional receiver fees for 15 00 mo apply for the first and second receiver Upon DIRECTV System activation and beginning in the second month DIRECTV will begin to credit the new customer s account for 12 consecutive months as determined by EVO Estimated viewing occupancy for the COMMERCIAL CHOICE with Local Channels packages plus an additional 5 00 mo when customer activates and maintains COMMERCIAL CHOICE and enrollment in Auto Bill Pay with credit card at the point of sale COMMERCIAL CHOICE PLUS PROGRAMMING BILL CREDIT OFFER Pricing for COMMERCIAL CHOICE PLUS based on EVO up to 524 99 mo Purchase of 24 consecutive months of COMMERCIAL CHOICE PLUS with Local Channels if available in your market required Additional receiver fees for 15 00 mo apply for the first and second receiver Upon DIRECTV System activation beginning in the second month DIRECTV will begin to credit the new customer s account for 12 consecutive months as dete
16. there is no evidence of unauthorized tampering with or modification of the Access Card and your account is in good standing A replacement fee may apply described in Section 2 Tampering with or other unauthorized modification of the Access Card is strictly prohibited and may result in criminal or civil action Tampering with or inserting any device into your Receiving Equipment other than an authorized unmodified Access Card is prohibited DIRECTV reserves the right to cancel or replace the Access Card Upon request the card must be returned to DIRECTV If you do not return the Access Card to DIRECTV when you cancel your Service you may be charged a fee as described in Section 2 Requesting Access Cards on behalf of other persons or for purposes other than lawful viewing of DIRECTV Service is prohibited Access Cards are the exclusive property of DIRECTV If you wish to transfer your license to use the Access Cards as part of a sale of your commercial establishment you must contact DIRECTV immediately and obtain DIRECTV s approval of the transfer in accordance with Section 10 c below e Phone or Internet Connections For optimal performance of your Receiving Equipment including ordering with your remote control or receiving certain Services your Receiving Equipment must be directly connected to the same land based telephone line or internet connection If you enable Service on additional TVs depending on the establishment type you may purchase
17. 0 00 501 1 230 00 151 200 750 00 3 pay and 5 pay options are available Applies to new first time subscribers who did not take NHL CENTER ICE in prior season ESPN FULL COURT Exciting coverage of hundreds of the best college games from the top regional men s conferences around the country during the regular season Package is non refundable Service automatically renews TT Fire Code 2014 15 New Customer 2014 2015 Fire Code 2014 15 New Customer 2014 2015 Occupancy Season Rate Season Rate Occupancy Season Rate Season Rate 1 100 472 74 550 49 1001 2000 1 575 89 1 853 26 101 200 787 92 925 57 2001 5000 1 875 32 2 205 23 201 500 1 011 71 1157 76 5001 2 048 68 2 425 86 501 1000 1 181 91 1 389 94 Applies to new first time subscribers who did not take ESPN FULL COURT previously NBA LEAGUE PASS its a slam dunk for great business Get up to 40 regular season games per week from outside your local viewing area Up to 8 games per night Local blackout restrictions apply Up to 8 games per night Local blackout restrictions apply Package is non refundable Service automatically renews TT Fire Code 2015 Mid Season Fire Code 2015 Mid Season 1 Occupancy New Customer Rate Occupancy New Customer Rate Y 1 50 249 50 501 1000 1 718 05 51 100 409 04 1001 2000 2 282 85 NBA LEAGUE PASS 101 150 646 79 2001 5000 3 607 70 151 200 852 75 5001 10 000 5 106 21 201 350 1 325 99 10 001 8 108 35 351 500 1 472 61
18. 30 10 001 n a 28 917 00 MLB EXTRA INNINGS Season Starting at 119 00 Programming Offer o MLB EXTRA INNINGS 5 Pay Promotional Offer If ordered by 5 4 15 and activated by 6 3 15 you agree to five payments of 119 00 or above due upon activation o MLB EXTRA INNINGS 3 Pay Promotional Offer If ordered by 7 4 15 and activated by 8 3 15 you agree to three payments of 198 33 or above due upon activation rH MLB EXTRA INNINGS 1 Pay Promotional Offer If ordered by 9 3 15 and activated by 10 4 15 you agree to one payment of 595 00 or above due upon activation FCO New Customer 1 Pay New Customer 3 Pay New Customer 5 Pay 1 50 595 00 198 33 119 00 51 100 805 00 268 33 161 00 101 150 1 120 00 373 33 224 00 151 200 1 600 00 533 33 320 00 201 350 2 080 00 693 33 416 00 351 500 2 400 00 800 00 480 00 501 1000 2 800 00 933 33 560 00 1001 2000 3 600 00 1 200 00 720 00 2001 5000 4 800 00 1 600 00 960 00 5001 10000 6 000 00 2 000 00 1 200 00 10 001 8 800 00 2 933 33 1 760 00 ADDITIONAL TERMS AND CONDITIONS Credit card maybe required except in MA amp PA Actual number of games varies by market Blackout rules and other restrictions apply to all sports programming NBA LEAGUE PASS MID SEASON PROGRAMMING BILL CREDIT OFFER New DIRECTV commercial customers only To receive NBA LEAGUE PASS a DIRECTV commercial subscription to a base programming package is required Customers must ord
19. D channels varies based on package selection Local and RSN HD feed varies by territory T HD MPEG4 equipment and HD Access required Page 2 Effective 2 5 15 BASE PACKAGES CONT DIRECTV Public Viewing Packages and Rates Cont 95 COMMERCIAL ENTERTAINMENT PACK this entry level package is value packed with a variety of Channels A amp E ABC Family P AMC P Animal Planet PP AUDIENCE P AXS TV HD only P BabyFirstTVt BBC America P BET P Bloomberg TV Bravo 4 BYUtv Cartoon Network East Cartoon Network West Church Channel CMT CNBC CNBC World CNN Comedy Central 4 C SPAN C SPAN2 CTN Daystar DIRECTV HD SPORTSMIX HD only Discovery Estimated Viewing Occupancy 1 100 Disney Channel East P Disney Channel West Disney Junior 4 Disney XD 4 E HD ESPN ESPN2 P EWTN Food Network PP FOX News Channel Free Speech TVt FX HD Galavisi n P GEB Americat GEM Shopping Network GOD TVt GSN Hallmark Channel HGTV HISTORY HITN TV HLN Hope Channel HSN INSP ION Television East 4 Monthly Fee news and entertainment including ESPN Service automatically renews ION Television West Investigation Discovery 4 Jewelry Television Jewish Life Televisiont Lifetime P Link TV LMN P5 MAVTV MSNBC MTV P MTV2 D NASA TV National Geographic Channel P Nick Jr Nickelodeon Nick at Nite East
20. DIRECTV PUBLIC VIEWING PACKAGES and RATES 2 DIRECTV FOR BUSINESS Customers must subscribe to one of the following base programming packages in order to add on any additional service s COMMERCIAL XTRA PACK COMMERCIAL CHOICE PLUS COMMERCIAL CHOICE COMMERCIAL ENTERTAINMENT PACK BUSINESS SELECT PACK or COMERCIAL M S ULTRA PACK 180 COMMERCIAL XTRA PACK 139 99 month Channels The best in sports news entertainment and more Includes locals amp regional sports networks from across the country Service automatically renews COMMERCIAL XTRA PACK regularly 133 99 mo includes local channels COMMERCIAL XTRA 79 49 mo SPORTS PACK 13 99 mo and Outlet Fee 46 51 mo A amp E D ABC Family PP Al Jazeera America AMC 4 American Heroes Animal Planet 4 AUDIENCE PP AXS TV HD only BabyFirstTVt BBC America 4 BET Bloomberg TV Boomerang Bravo P BYUtv CANAL ONCE Cartoon Network East Cartoon Network West Celebrity Shopping Network Centric Chiller Church Channel CMT CNBC CNBC World CNN Comedy Central Cooking Channel PP C SPAN C SPAN2 CTN Daystar Destination America DIRECTV HD SPORTSMIX HD only 4 Discovery Discovery Family Channel Discovery Life Disney Channel East P Disney Channel West Disney Junior 4 Disney XD DIY Network E HD El Rey Enlace ESPN ESPN2 ESPNEWS ESPNU
21. Esquire Network EWTN Food Network 4 FOX Business Network P FOX News Channel 4 FOX Sports 1 4 FOX Sports 2 4 Free Speech TVt Fuse FX HD FX Movie Channel fyi Galavisi n 4 GEB Americat GEM Shopping Network GOD TV Golf Channel Great American Country GAC GSN H2 D Hallmark Channel HGTV 5 HISTORY HITN TV HLN Hope Channel HSN IFC P5 INSP Investigation Discovery 1 ION Television East 4 ION Television West Jewelry Television Jewish Life Television Lifetime 4 Link TV LMN P Logo MAVTV MLB Network P MSNBC MTV P MTV2 NASA TVt Nat Geo WILD 4 National Geographic Channel P NBA TV P NBC Sports Network P NBC Universo NFL Network P NHL Network P Nick Jr Nickelodeon Nick at Nite East Nickelodeon Nick at Nite West Nicktoons NRB OWN Oprah Winfrey Network 4 Ovation P Oxygen pivot Pursuit Channel POP Sports Pack QVC D QVC Plus ReelzChannel P RFD TV Science P ShopHQ Spike Sportsman Channel Sprout Syfy TBS 1 TCM PP TCT Network TeenNick Tennis Channel P TLE TNT Travel Channel FP Trinity Broadcasting Network TBN truTV 4 TV Land TV One Univision East P UP USA Network 4 Velocity HD only P VH1 P VH1 Classic Vme WE tv The Weather Channel WeatherNation WGN America P The Word Network World Harvest Television WHT
22. O THESE TERMS ARE NOT BINDING ON DIRECTV UNTIL ACTIVATION IF YOU RECEIVE A DISCOUNT SUBSIDY AS PART OF YOUR SUBSCRIPTION AND YOU DO NOT COMPLETE YOUR COMMITMENT PERIOD EARLY CANCELLATION FEES MAY APPLY Legal Name of Customer Name of Person Signing Operating Name Print Title Date Phone Signature DEALER WILL RETAIN A COPY OF SIGNED AGREEMENT AND MAKE AVAILABLE UPON DIRECTV S REQUEST 67818v1 Q1 FORM 2 5 15 DIRECTV TERMS OF SERVICE FOR PUBLIC VIEWING CUSTOMERS February 5 2015 PUBLIC VIEWING ORDER SCHEDULE Select the Services Customer wishes to order by checking the appropriate boxes below and printing the packages in the below Summary Section For programming not listed under the Offer Section enter the Service price for each selection using the Commercial Rate Card PROGRAMMING SERVICE SUMMARY Programming print package selected in the Service Offers Section below plus any additional packages Monthly Fee Annual Seasonal Fee TOTAL PAYMENT SERVICE OFFERS Offers available until 5 27 15 24 month agreement required PM E Promotional Rate iewing egular Rate monthly for 12 Select Package Occupancy Monthly months with Auto Bill EVO Pay T COMMERCIAL XTRA PACK 3 months offer 1 100 139 99 39 99 Regional Sport Fee May Apply for 3 months Oo Regional Sport Fee May Apply O O Oo O Oo O o O O
23. O COMERCIAL MAS UTRA PACK with Local Channels 1 100 105 99 62 99 67818v1 Q1 FORM 2 5 15 Offers available until 5 27 15 COMMERCIAL BASIC and one 1 or more International Add On Package s and 24 month agreement required Promotional Rate Select Required Base Package monthly for 12 months with Auto Bill Pay Oo COMMERCIAL BASIC with Local Channels 19 99 Select International Language Add On select at least one ji eai L1 Americas Plus 24 99 s 509 9 D TET D CET n 12 99 a 506 90 s 525 99 a TET n 524 9 a 09 0 o RussianDirect II 45 99 n 52 90 Oo VietDirect VHN 29 99 Offers end 5 27 15 on approved credit New commercial customers only Pricing based on Estimated Viewing Occupancy EVO 24 month programming agreement required Local channels will be activated automatically in markets where available Rates are less where local channels are not available Additional receiver fees apply Promotional rates are based on bill credits applied beginning in month 2 of your monthly subscription for the duration of the promotional offer Additional 10 00 mo credit for 12 months after signing up for Auto Bill Pay and with activation of the BUSINESS SELECT PACK or above excludes COMMERCIAL CHOICE Additional 5 00 mo credit for 12 months after signing up for Auto Bill Pay and with activation of the COMMERCIAL CHOICE or COMMERCIAL BASIC with Intern
24. Pay Promotional Offer H If ordered by 3 14 15 and activated by 5 15 15 you agree to one monthly payment of 125 00 due upon activation FCO New Customer 1 Pay FCO New Customer 1 Pay 1 50 375 00 201 350 830 00 51 100 485 00 351 500 990 00 101 150 590 00 501 1 230 00 151 200 750 00 67818v1 Q1 FORM 2 5 15 ESPN FULL COURT 2014 Season Starting at 472 74 Programming Offer ESPN FULL COURT 472 74 1 Pay Promotional Offer If ordered by 2 15 15 and activated by 3 19 15 you agree to three monthly payments of 472 74 or above due upon activation 501 1000 1 181 91 NFL SUNDAY TICKET 2015 Early Bird Season Starting at 1 517 25 Programming Offer o NFL SUNDAY TICKET 303 45 2015 Early Bird Season 5 Pay Promotional Offer If ordered by 5 13 15 and activated by 6 13 15 you agree to five monthly payments of 303 45 or above due upon activation NFL SUNDAY TICKET 1 517 25 2015 Early Bird Season 1 Pay Promotional Offer If ordered by 5 13 15 and activated by 6 13 15 you agree to three monthly payments of 1 517 25 or above due upon activation FCO New Customer 1 Pay New Customer 5 Pay FCO New Customer 1 Pay New Customer 5 Pay O 1 50 1 517 25 14 458 50 2 891 70 51 100 2 409 75 21 687 75 4 337 55 101 200 4 819 50 28 917 00 5 783 40 201 350 6 746 25 60 243 75 12 048 75 351 500 9 639 00 1 927 80 5 001 10 000 n a 24 097 50 501 750 10 846 50 2 169
25. Regional sports fee may apply Monthly Fee Annual Fee 138 99 1 667 88 162 99 1 955 88 199 99 2 399 88 224 99 2 699 88 130 COMMERCIAL CHOICE PLUS includes all the news entertainment and information channels listed in Channels COMMERCIAL CHOICE Package plus ESPN Networks and In Market Regional Sports Networks Service automatically renews If local channels are not available in your area you can still enjoy programming for less than the listed price ESPN ESPN2 5 ESPN Classic Estimated Viewing Occupancy 101 150 151 200 201 500 ESPNEWS ESPNU Monthly Fee Annual Fee 299 99 3 599 88 366 99 4 403 88 423 99 5 087 88 Plus In Market RSN s and Local Channels where available Estimated Viewing Occupancy 501 1 000 1 001 2 000 2 001 Regional sports fee may apply Monthly Fee Annual Fee 462 99 5 555 88 485 99 5 831 88 524 99 6 299 88 80 BUSINESS SELECT PACK Bring your customers a wealth of news and information with this package of Channels A amp E P Daystar ABC Family DIRECTV CINEMA Screening Room America s Auction Network Discovery 4 Animal Planet P Disney Channel East Aqui Disney Channel West AUDIENCE 2 Disney Junior 4 AXS TV HD only Disney XD BabyFirstTVt E b BBC America Enlace BET EWTN Bloomberg TV Food Network Bravo 42 FOX News Channel BYUtv Free Speech TV CANAL ONCE FXHP Cartoon Network East P
26. VICE WHETHER BASED ON NEGLIGENCE OR OTHERWISE WE SHALL NOT BE LIABLE FOR COSTS OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES NOR FOR ANY LOSS OF PROFITS LOSS OF BUSINESS LOSS OF USE OR INTERRUPTION OF BUSINESS Some states or jurisdictions do not allow the exclusion or limitation of consequential damages so the above limitation may not apply to you d Warranty Services You agree that this Agreement does not provide for and the Service does not include any warranty services or other services that we might provide separately including without limitation any fee based or other programs e Exhibition and Music Rights WE SHALL HAVE NO LIABILITY TO ANY PERSON OR ENTITY DUE TO OR BASED ON THE CONTENT OR YOUR EXHIBITION OF ANY OF THE PROGRAMMING OR OTHER SERVICES PROVIDED BY US INCLUDING BUT NOT LIMITED TO LIABILITY FOR THE PAYMENT OF ANY REQUIRED MUSIC LICENSE FEES IF YOU WISH TO PLAY MUSIC OTHER THAN MUSIC SERVICES PROVIDED BY DIRECTV AS PART OF A PACKAGED MUSIC CHANNEL SERVICE AND DISPLAYED IN ACCORDANCE WITH OUR RULES OF USE INCLUDING MUSIC INCLUDED WITHIN TELEVISION PROGRAMMING OR ADVERTISING IN YOUR COMMERCIAL ESTABLISHMENT YOU ARE RESPONSIBLE FOR ALL REQUIRED MUSIC LICENSE FEES f Indemnification YOU AGREE TO INDEMNIFY DEFEND AND HOLD DIRECTV ITS OFFICERS EMPLOYEES AGENTS AND REPRESENTATIVES HARMLESS FROM AND AGAINST ANY AND ALL CLAIMS DAMAGES LIABILITIES EXPENSES INCLUDING REASONABLE ATTORNEYS FEES AND COSTS OF
27. a separate subscription for each additional TV or if your Receiving Equipment is continuously connected to the same land based telephone line or internet connection we can charge you only the fee amount described in Section 2 You agree to provide true and accurate information about the location of your Receiving Equipment If it is determined that the Receiving Equipment is not at the service address identified on your account we may disconnect the Receiving Equipment or charge you the full programming subscription price for the Receiving Equipment f Music Services Any music services including packaged music channels shall be used only as accompaniment to routine activities for which there is no admission fee charged such as but not limited to work shopping conversation dining and relaxation and the music service shall not be used as an accompaniment to dancing or to serve as an adjunct to any other physical activity e g skating g Viewing Limitations You may not rebroadcast transmit or perform the programming charge admission for its viewing or transmit or distribute running accounts of the Services If you are a movie theater Services may not be displayed viewed or otherwise made available in the theater viewing area Notwithstanding the provisions of Section 9 we or any programming provider may prosecute violations of the foregoing against you and other responsible parties in any court of competent jurisdiction under the rul
28. admission or cover charge any establishment requiring Public Viewing programming package is a Public Viewing Establishment If you ordered a Public Viewing programming package you represent warrant acknowledge and agree that the Services will only be displayed at a Public Viewing Establishment Business Viewing Establishment Business Viewing programming packages are required for an establishment if you intend to display the Service where the viewing is generally accessible to the public and or the establishment s clientele BUT 1 the establishment does NOT sell food beverage for immediate consumption AND 2 the establishment does not charge admission or cover charge to view the Service except that monthly membership dues for membership organizations are acceptable such as gyms or fraternity or sorority memberships any establishment requiring Business Viewing programming package is a Business Viewing Establishment If you ordered a Business Viewing programming package you represent warrant acknowledge and agree that the Services will only be displayed at a Business Viewing Establishment Private Viewing Establishment Private Viewing programming packages are required for an establishment if you intend to display the Services at where the viewing is in areas that are not accessible to the public and or the establishment s clientele such as offices and conference rooms any establishment requiring Private Viewing programming package is a
29. ange at any time Major League Baseball trademarks and copyrights are used with permission of Major League Baseball Properties Inc Visit MLB com COMMERCIAL XTRA PACK 3 MONTH PROGRAMMING BILL CREDIT OFFERS COMMERCIAL XTRA pack regularly 139 99 mo includes local channels COMMERCIAL XTRA 79 49 mo SPORTS PACK 13 99 mo and OUTLET FEE 46 51 mo Additional receiver fees for 15 00 mo apply for the first and each additional receiver Purchase of 24 consecutive months of COMMERCIAL XTRA Pack with local channels if available in your market required Upon DIRECTV System activation and beginning in the second month DIRECTV will begin to credit the new customer s account 90 00 mo for three consecutive months for the COMMERCIAL XTRA Pack with local channels packages plus an additional 10 00 mo when customer activates and maintains COMMERCIAL XTRA PACK and enrollment in Auto Bill Pay for 12 months with credit card at the point of sale Credit card may be required except in MA amp PA COMMERCIAL XTRA PACK 12 MONTH PROGRAMMING BILL CREDIT OFFERS COMMERCIAL XTRA pack regularly 139 99 mo includes local channels COMMERCIAL XTRA 79 49 mo SPORTS PACK 13 99 mo and OUTLET FEE 46 51 mo Additional receiver fees for 15 00 mo apply for the first and each additional receiver Purchase of 24 consecutive months of COMMERCIAL XTRA Pack with local channels if available in your market required Upon DIRECTV System activation and beginning in
30. ational add on package Final price does not include applicable state sales tax To access DIRECTV HD programming HD equipment is required Number of HD channels varies by package Applicable taxes will be added monthly to your account Requires subscription to a base package Requires international add on package not available standalone SonicTap Music Channels Offer Yes would like to receive SonicTap Music Channels FREE for three months o By checking this box agree to activate BUSINESS SELECT PACK or above including local channels where available without interruption for twenty four 24 consecutive months in order to receive SonicTap Music Channels free for 3 months understand that in the fourth month my SonicTap Music Channels will continue at the then prevailing rate of 37 99 mo NBA LEAGUE PASS Mid Season Starting at 249 50 Programming Offer NBA LEAGUE PASS 249 50 mid season 1 Pay Promotional Offer H If ordered by 3 15 15 and activated by 4 15 15 you agree to one monthly payment of 249 50 or above due upon activation FCO New Customer 1 Pay FCO New Customer 1 Pay 1 50 249 50 501 1000 1 718 05 51 100 409 04 1001 2000 2 282 85 101 150 646 79 2001 5000 3 607 70 151 200 852 75 5001 10000 5 106 21 201 350 1 325 99 10001 8 108 85 351 500 1 472 61 NHL CENTER ICE Mid Season Starting at 375 00 Programming Offer NHL CENTER ICE 125 00 mid season 1
31. ay amounts owing to us when due subject to any grace periods breach any other material provision of this Agreement or act abusively toward our staff In addition we may cancel your Service if you elect not to accept any changed terms described to you as provided in Section 4 Upon cancellation you will still be responsible for payment of all outstanding balances accrued through the effective date which may include the deactivation fee described in Section 2 and or an early cancellation fee d Credit Balances When your account is closed we will review your account and refund any excess monetary payments Retention or similar credits may not be refunded e Payment Upon Cancellation You acknowledge that you have provided your credit or debit card account information to us You understand that you will incur fees and charges as a result of your receipt and use of Service and or Receiving Equipment and may incur early cancellation fees and or equipment non return fees as specified in any programming or other service commitment agreement you entered into in connection with obtaining Receiving Equipment By giving us your credit or debit card account information at any time you authorize us to apply this method of payment in accordance with applicable law to satisfy any and all amounts due upon cancellation You also acknowledge and agree that you are required to maintain current credit or debit card information with us and agree to notify us w
32. ay include some components that are covered by free software licenses open source software and other similar license use rights which require such components to be used modified and or distributed only under the terms of such licenses c Ownership of Software and Reservation of Rights The Software is licensed not sold to you for use only under the terms of this license agreement DIRECTV is NOT transferring title or any ownership rights in the Software to you and DIRECTV and its suppliers reserve all rights not expressly granted to you Except as stated above this license agreement does not grant to you any intellectual property rights in the Software d Termination These terms are effective until terminated You may terminate these terms by returning the Receiving Equipment to DIRECTV or your supplier These terms will terminate automatically without notice if you fail to comply with these terms or any other agreement between you and DIRECTV Upon termination you must return the Receiving Equipment to DIRECTV or your supplier e Disclaimer THE SOFTWARE IS TO THE EXTENT PERMITTED BY LAW SUPPLIED AS IS AND WITH ALL FAULTS NEITHER DIRECTV NOR ANY OF ITS LICENSORS EXPRESSLY MAKES OR PASSES ON TO YOU ANY WARRANTY OR REPRESENTATION ON BEHALF OF DIRECTV OR ITS LICENSORS WITH RESPECT TO THE SOFTWARE INCLUDING BUT NOT LIMITED TO ANY WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY
33. boxing and high school sports MSG Plus is the television home of the New York Islanders and New Jersey Devils and covers the New York Southern Connecticut New Jersey Northeast Pennsylvania areas Service automatically renews Estimated Viewing Occupancy Monthly Fee Annual Fee Estimated Viewing Occupancy Monthly Fee Annual Fee 1 50 44 99 539 88 151 200 59 99 719 88 51 100 49 99 599 88 201 64 99 779 88 101 150 54 99 659 88 Mid Atlantic Sports Network HD MASN is the television home of the Washington Nationals and the Baltimore Orioles MASN serves the Mid Atlantic region from Harrisburg Pennsylvania to Charlotte North Carolina including Delaware Maryland Virginia and the District of Columbia Service automatically renews Estimated Viewing Occupancy Monthly Fee Annual Fee Estimated Viewing Occupancy Monthly Fee Annual Fee 1 50 29 99 359 88 151 200 44 99 539 88 51 100 34 99 419 88 201 49 99 599 88 101 150 39 99 479 88 SEC Network Stay connected to one of the nation s most elite conference the SEC The network airs SEC content 24 7 including 45 SEC football games 100 men s basketball games 60 women s basketball games 75 baseball games 50 softball games and additional events from the SEC s 21 annual sports Programming also includes studio shows and original content such as SEC Storied Monthly Fee 39 99 SportsNet New York P A 24 hour 7 day a week regional sports and entertainment ne
34. ce TViet Network Monthly Fee 29 99 Annual Fee 359 88 BONUS Channels Designed specifically for an international audience these channels are included with any International package MHz Worldview CCTV 9 and INCTV Blackout restrictions and other conditions apply to sports programming All programming and pricing subject to change HD Number of HD channels varies based on package selection RSN HD feed varies by territory t HD MPEG4 equipment and HD Access required Page 9 Effective 2 5 15 DIRECTV TERMS OF SERVICE FOR PUBLIC VIEWING CUSTOMER Effective for accounts activated on or after February 5 2015 until replaced by DIRECTV DIRECTV FOR BUSINESS PUBLIC VIEWING ESTABLISHMENT INFORMATION DIRECTV Account Number Commercial Establishment Type Public Viewing Bill to Service Address Mailing Address EVO FCO Number of TVs receivers Full Legal Name of Customer Operating Name if any Service Address Name of Contact at Service Address Email Address Phone Number Fax Number Mailing Address if different Name of Contact at Mailing Address Email Address Phone Number Fax Number Credit Card Number Expiration Security Code Legal Structure of Customer Corporation LLC _ Partnership L Sole Proprietor L Government Other State of organization incorporation principal place of business state
35. d party s that are used in connection with or are otherwise associated with the Services 2 PAYMENT In return for receiving our Service you promise to pay us as follows a Programming You will pay in advance at our rates in effect at the time for all Service ordered by you or anyone who uses your Receiving Equipment with or without your permission until the Service is canceled If the Service is part of an offer through which you receive credits offsetting all or part of the Service price such credits are also paid in advance If you cancel the Service you are no longer entitled to receive the credits and we reserve the right to recoup pre paid credits The outstanding balance is due in full each month To establish service you were required to provide a credit card You may use this or another credit or debit card to establish recurring payments See Section 5 e regarding payment upon cancellation We may in our discretion accept partial payments which will be applied to the oldest outstanding statement No payment in full notation or other restrictive endorsement written on your payments will restrict our ability to collect all amounts owing to us If you do not pay your statements on time we may reduce your Service to a minimum service level at our rates in effect at the time restrict the availability or renewability of your Service options require immediate payment for Services ordered or deactivate your Service b Taxes Yo
36. e us you may be subject to collections by DIRECTV or your account may be referred to a third party collection agency To the extent permitted by law you will pay us any costs and fees we reasonably incur to collect amounts you owe us 3 CUSTOMER INFORMATION a Representations The person ordering Service represents and warrants that s he is i at least 18 years of age ii a resident of the United States and iii authorized to agree to the terms of this Agreement You have had the opportunity to consult with an attorney or any other person entity of your choosing for legal professional advice prior to agreeing to this Agreement THE SERVICE PROVIDED TO YOU IS DEPENDENT ON THE TYPE OF COMMERCIAL ESTABLISHMENT YOU OPERATE YOUR RECEIPT OF SERVICES CONSTITUTES YOUR AGREEMENT TO THE FOLLOWING AS APPLICABLE Public Viewing Establishments and Programming Packages Public Viewing programming packages are required for an establishment if you intend to display the Service where the viewing is generally accessible to the public and or the establishments clientele AND either 1 the establishment is a hospitality or entertainment establishment where food beverage is served for immediate consumption such as a bar restaurant diner casino club caf or bowling alley and including any such establishment within a larger establishment such as a stadium hotel or theater or 2 the establishment charges as a part of its primary business operation an
37. er by 3 15 15 and activate by 4 15 15 to be eligible for the mid season 1 pay option IN THE EVENT OF AN EARLY DISCONNECT THE REMAINING BALANCE OF NBA LEAGUE PASS WILL BE CHARGED TO CUSTOMER S ACCOUNT LIMIT ONE NBA LEAGUE PASS OFFER PER ACCOUNT NBA LEAGUE PASS will automatically continue provided DIRECTV carries this service unless the customer calls 1 866 771 1523 to cancel prior to the start of the season Programming pricing terms and conditions subject to change at any time NBA LEAGUE PASS trademarks and copyrights are used with permission of NBA League Properties Inc NHL CENTER ICE PROGRAMMING BILL CREDIT OFFER To receive NHL CENTER ICE a DIRECTV commercial subscription to a base programming package or above is required Programming charges based on Estimated Viewing Occupancy EVO Customers must order by 3 14 15 and activate by 5 15 15 to be eligible for the mid season 1 pay option IN THE EVENT OF EARLY DISCONNECT THE REMAINING BALANCE OF NHL CENTER ICE WILL BE CHARGED TO CUSTOMERS ACCOUNT LIMIT ONE NHL CENTER ICE PROMOTIONAL OFFER PER ACCOUNT NHL CENTER ICE will automatically continue provided DIRECTV carries this service unless the customer calls 1 866 771 1523 to cancel prior to the start of the season Programming pricing terms and conditions subject to change at any time NHL the NHL Shield Center Ice The Game Lives Where You Do and the Center Ice logo are trademarks of the National Hockey League All NHL logos and marks are the prope
38. es and regulations of the Federal Communications Commission and other applicable laws h Blackouts Certain programming including sports events may be blacked out in your local reception area or otherwise unavailable to commercial customers in your local reception area due to legal contractual or other restrictions Blackout restrictions are decided by the sports leagues and the other entities that own the local broadcast rights You may visit www directv com for more information If you circumvent or attempt to circumvent any of these blackouts you may be subject to legal action i Loss of Receiving Equipment You should notify us immediately if any of your Receiving Equipment is lost or stolen If you notify us within 5 days we will not charge you for unauthorized use In any case we will not charge you for unauthorized use occurring after we receive your notice but non return fees will apply j Transfer of Receiving Equipment We consider you to be responsible for and the recipient of programming on any Receiving Equipment you own You are liable for charges incurred in the use of your Receiving Equipment If you wish to transfer ownership of your Receiving Equipment as part of a sale of your commercial establishment you must contact DIRECTV immediately and obtain DIRECTV s approval of the transfer in accordance with Section 10 c below k Your Viewing Restrictions It is your responsibility to impose any viewing restrictions on emp
39. ey XD E HD Ecuador TV Ecuavisa Internacional El Rey Enlace ESPN ESPN2 P ESPNEWS P ESPN Deportes 4 estudio5 EWTN Food Network 4 FOROtv FOX Deportes FOXIife FOX Sports 1 4 FOX Sports 2 4 Free Speech TVt EX FX Movie Channel Galavisi n P GEB America GOD TVt GolTV Great American Country GAC Hallmark Channel P HGTV P HISTORY History en Espafol Monthly Fee HITN TV HLN P5 Hope Channelt HSN INSP Jewelry Television Jewish Life Television Lifetime 4 Link TV MegaTV Mexicanal MLB Network P MSNBC MTV HD MTV2 NASA TVt Nat Geo Mundo Nat Geo WILD National Geographic Channel NBC Universo NFL Network 4 Nick Jr Nickelodeon Nick at Nite East 4 Nickelodeon Nick at Nite West Nicktoons NRB NTN24 Nuestra Tele Pasiones Peru Magico QVC He QVC Plus Regional Music TV ShopHQ Spike TE 105 99 Additional receiver fees for 15 00 mo apply for the first and each additional receiver Annual Fee locals where available in one easy package Service automatically renews Requires DIRECTV Multi Satellite System Sprout SUR Per Syfy TBS TCT Network Telecentro Tel fe Telemundo Este Telemundo Oeste Televisi n Dominicana TIC TNT 1 Tr3s Travel Channel Trinity Broadcasting Network TBN TV Chile TV Venezuela TVE TyC Sports UniM s 4 Univision Este Univision Oeste Un
40. f 9 HD only channels Service automatically renews Crime amp Investigation P MGM Shorts H Smithsonian Channel Hallmark Movie Channel Palladia Sony Movie Channel Universal 4 HDNet Movies Monthly Fee 9 99 Annual Fee 119 88 Local Channels P Local networks are now available in most metropolitan areas Service automatically renews For local channels availability by ZIP code call customer service at 888 200 4388 or visit DIRECTV com local Monthly Fee 5 00 Annual Fee 60 00 SonicTap Music Channels No commercials no DJ interruptions Kickin Country Smooth Soul Rock n Roll Latin rhythms With over 80 music channels from a wide array of genres there s a beat for every business with SonicTap music Requires Multi Satellite System Service automatically renews Alternative Coffeehouse Rock Instrumental Beautiful Instrumentals Pop Adult Today s Hits Sonic Tap Music of the Americas Alternative Flashback New Wave International Reggae PUMP Sonic Tap Regional Mexican Bluegrass Bluegrass Irish Rat Pack Sonic Tap Rock en Espanol Classic Rock Workout Italian Bistro Blend Religious Gospel Glory Sonic Tap Salsa Classic Rock Classic Hits Blend Italian Contemporary Religious Hallelujah Specialty 8 Tracks Classical Light Classical Jazz Religious The Spirit Specialty Be Tween Classical Symphonic Jazz Big Band Swing Rock Adult Alternative Specialty B
41. f this license agreement as it relates to TiVo software that may be contained in the Receiving Equipment These license provisions are made expressly for the benefit of TiVo and are enforceable by TiVo in addition to DIRECTV 8 LIMITS ON OUR RESPONSIBILITY a Service Interruptions Service may be interrupted from time to time for a variety of reasons We are not responsible for any interruptions of Service that occur due to acts of God power failure or any other cause beyond our reasonable control However because we value our customers for an interruption of a significant length of time that is within our reasonable control upon your request we will provide what we reasonably determine to be a fair and equitable adjustment to your account to make up for such Service interruption THIS WILL BE YOUR SOLE REMEDY AND OUR SOLE DUTY IN SUCH CASES b WARRANTY DISCLAIMER EXCEPT AS PROVIDED HEREIN WE MAKE NO WARRANTY REGARDING ANY SERVICE OR YOUR RECEIVING EQUIPMENT WHICH IS PROVIDED AS IS ALL SUCH WARRANTIES INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY EXCLUDED YOU BEAR THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE RECEIVING EQUIPMENT AND ARE RESPONSIBLE FOR THE ENTIRE COST OF ANY NECESSARY REPAIR c Limitations of Liability WE ARE NOT RESPONSIBLE FOR ANY INDIRECT CONSEQUENTIAL SPECIAL PUNITIVE INCIDENTAL DAMAGES OR LOSSES RELATING TO THE RECEIVING EQUIPMENT OR ANY SER
42. he Northeastern U S including the Boston Celtics Connecticut Suns and New England Revolution Service automatically renews Estimated Viewing Occupancy Monthly Fee Annual Fee Estimated Viewing Occupancy Monthly Fee Annual Fee 1 50 29 99 359 88 151 200 44 99 539 88 51 100 34 99 419 88 201 49 99 599 88 101 150 39 99 479 88 ESPN Networks P your customers will enjoy five channels of 24 hour sports from a leader in sports coverage ESPN ESPN2 P ESPNews 5 ESPN Classic and ESPNU Service automatically renews Monthly Fee 74 99 Annual Fee 899 88 FOX Soccer Plus A compliment to FOX Soccer Channel Enjoy this international sports network which offers the best international soccer and rugby from the elite leagues and competitions all over the globe including the UEFA Champions League Barclay s Premier League and Magners League Package is non refundable Service automatically renews TT Estimated Viewing Occupancy Monthly Fee Estimated Viewing Occupancy Monthly Fee Estimated Viewing Occupancy Monthly Fee 1 50 100 101 200 200 501 300 51 100 150 201 500 250 FOX SPORTS NET FSN HB Get coverage of your local in market professional teams great collegiate action and much more on these regional sports networks Comcast SportsNet Mid Atlantic New England Sports Network Sun Sports FOX Sports Networks including FS Arizona 5 FS Cincinnati FS Detroit 5 FS Florida FS Midwest 4
43. henever there is a change in such information such as a change in the card number or the expiration date and additionally that DIRECTV may obtain such updated information through payment card networks card issuers or other third party sources 6 GOVERNMENTAL ENTITIES The parties recognize that DIRECTV is a provider of a commercial service and even if Customer is a government entity that the provision of the Service does not deem DIRECTV a government contractor or subject DIRECTV to federal state or local procurement regulations applicable to government contractors Notwithstanding anything herein if you are a government entity to the extent applicable law prohibits 1 credit inquiries or reporting of government entities to credit bureaus Section 2 f shall not apply 2 the payment of cost of collection Section 2 g shall not apply 3 indemnification of commercial vendors indemnification under Section 8 f shall not apply and 4 the resolution of disputes through arbitration Section 9 shall not apply Section 2 b shall be subject to a government entities tax exempt status 7 DIRECTV DVR SERVICE AND SOFTWARE LICENSE DIRECTV DVR Service is a separately sold service at our rates in effect at the time available to Private Viewing Establishment customers with DVR enabled Receiving Equipment The DIRECTV DVR Service is not authorized for use by Business Viewing Customers or Public Viewing Customers The DIRECTV DVR Service gives you
44. in writing DIRECTV may accept cancellation requests over the phone however DIRECTV is not required under this Agreement to do so If your account remains active and you have only notified DIRECTV of cancellation over the phone you remain responsible for all outstanding balances accrued until you provide notice in writing You may be charged a deactivation fee as described in Section 2 and issued a credit as described below Your notice is effective on the day we receive it You will still be responsible for payment of all outstanding balances accrued through that effective date In addition to any deactivation or change of service fees provided in Section 2 if you cancel Service or change your Service package you may be subject to an early cancellation fee if you agreed to a programming commitment with DIRECTV and have failed to maintain the required programming package for the required period of time For Services sold only in blocks of one month or multiples of one month if you cancel such Service we will credit you only for full months not used For example if you subscribe for a year of such Service from January through December but cancel on March 10 we will credit you for the subscription fees for April through December However we will not credit any fees for January through March Additionally we will not credit seasonal sports subscriptions after the season starts c Our Cancellation We may cancel your Service at any time if you fail to p
45. instructional programming Monthly Fee 24 99 Annual Fee 299 88 Time Warner Cable SportsNet and Time Warner Cable Deportes southern California s two newest regional sports networks have exclusive partnerships with the Los Angeles Lakers LA Galaxy Los Angeles Sparks and the California Interscholastic Federation CIF The 24 7 high definition networks each deliver more than 150 live events per year plus more Package is non refundable Service automatically renews tt Estimated Viewing Occupancy Monthly Fee Estimated Viewing Occupancy Monthly Fee Estimated Viewing Occupancy Monthly Fee 1 50 55 101 150 100 201 200 51 100 75 151 200 150 Universal Sports The preeminent media destination for Olympic related lifestyle and adventure sports programming Major world class champion ships and Olympic related sports events found on Universal Sports include track amp field skiing swimming gymnastics cycling volley ball marathons triathlons and rugby Monthly Fee 14 99 Blackout restrictions and other conditions apply to sports programming All programming and pricing subject to change HD Number of HD channels varies based on package selection RSN HD feed varies by territory Page 6 Effective 2 5 15 SPORTS PROGRAMMING CONT DIRECTV Public Viewing Packages and Rates Cont YES Network P your source for up to 135 exclusive local New York Yankees baseball games as well as New Yo
46. iver is required Access to channels depends on programming package Local channels eligibility based on service address Not all networks available in all markets HD Number of HD channels varies based on package selection RSN HD feed varies by territory Local HD channels vary by territory Broadcasts in HD for games only t HD MPEG4 equipment and HD Access required REGIONAL SPORTS FEE Regional Sports Fee applicable for COMMERCIAL XTRA PACK and COMMERCIAL CHOICE PLUS subscribers in select ZIP codes where DIRECTV is contractually obligated to distribute multiple Regional Sports Network a fee of 7 99 mo for 2 3 RSN s and 12 99 mo for 4 RSN will apply Page 1 Effective 2 5 15 BASE PACKAGES CONT DIRECTV Public Viewing Packages and Rates Cont 125 COMMERCIAL CHOICE this package delivers favorite networks such as TNT and CNN plus networks like Channels Speed Network not found on most cable systems Service automatically renews A amp E D CTN INSP Science ABC Family Daystar Investigation Discovery Spike Al Jazeera America Destination America P Jewelry Television Sportsman Channel America s Auction Network Discovery 1 Jewish Life Televisiont Syfy 4 AMC o Discovery Family Channel Lifetime TBS American Heroes Discovery Life Link TV TCM 5 Animal Planet 4 DIY Network Logo TCT Network AUDIENCE E He MLB Network P TeenNick AXS TV HD only P Enlace MSNBC 4 TLC BabyFirstTV EWTN MTV TNT
47. ivision Deportes Network UP USA Network P Velocity HD only P VH1 D Vme ViendoMovies WAPA America The Weather Channel WeatherNation The Word Network World Harvest Television WHT Plus Local Channels where available 1 271 88 Blackout restrictions and other conditions apply to sports programming All programming and pricing subject to change HD Number of HD channels varies based on package selection RSN HD feed varies by territory t HD MPEG4 equipment and HD Access required Page 3 Effective 2 5 15 SEASONAL SPORTS PACKAGES DIRECTV Public Viewing Packages and Rates Cont NFL SUNDAY TICKET Exclusively from DIRECTV Turn Sunday into Game Day and watch your weekend busi ness grow Get the biggest selection of games available anywhere throughout the regular season Up to 200 games during the season that s 17 weeks of action Features every game in high definition HD Includes NFL SUNDAY TICKET Red Zone Channel GameMix and Short Cuts Local blackout rules apply Package is non refundable Service automatically renews TT REMEMBER HD Access HDTV triple LNB multi sat dish required interactive receiver required for full GameMix functionality ONLY ON DIRECTV Fire Code 2015 Early Bird Fire Code 2015 Early Bird Occupancy New Customer Rates Occupancy New Customer Rates 1 50 1 517 25 751 1000 14 458 50 51 100 2 409 75 1001 1500 21 687 75 101 200 4 819 50 1501 2000 28 917 00
48. laim as a representative member of a class or in a private attorney general capacity Accordingly you and we agree that the JAMS Class Action Procedures do not apply to our arbitration A court may sever any portion of Section 9 that it finds to be unenforceable except for the prohibition on class representative and private attorney general arbitration d Exceptions Notwithstanding the foregoing i any Claim based on Section 1 h above and ii any dispute involving a violation of the Communications Act of 1934 47 U S C 605 or the Digital Millennium Copyright Act 17 U S C 1201 or the Electronic Communications Privacy Act 18 U S C 88 2510 2521 or any other statement or law governing theft of service may be decided only by a court of competent jurisdiction You may also assert an individual action in small claims court in lieu of arbitration 10 MISCELLANEOUS a Notice Notices to you will be deemed given when personally delivered addressed to you at your last known address and deposited in the U S Mail which may include inclusion in your billing statement or sent via Internet to the e mail address you provided us or sent via satellite to your Receiving Equipment or delivered when a voice message is left at the telephone number on your account Your notices to us will be deemed given when we receive them at the address or telephone number on the first page of this Agreement b Applicable Law The interpretation and enf
49. lms NBA TV MLB Network belN Sport National Geographic Disney CNN Food Network Asia and i Cable Monthly Fee 39 99 Annual Fee 479 88 FilipinoDirect V The best in Filipino programming ABS CBN News Channel Cinema One Global DWRR 101 9 DZMM Radio Patrol The Filipino Channel GMA Pinoy TV BRO MYX music channel GEM NET and GMA Life TV Monthly Fee 42 99 Annual Fee 515 88 KoreanDirect includes ten leading Korean channels YTN Korea s first 24 hour news network CTS EBS KBS World MBC MBC Every1 MBN Plus SBS SBS Plus TAN TV and National Geographic Channel Korea Plus the number one Korean radio station in the United States Radio Korea nen Monthly Fee 36 99 Annual Fee 443 88 MandarinDirect III Features CCTV4 Charming China CTI Zhong Tian Phoenix NA Chinese Channel Phoenix News delivering independent finan cial news and current affairs in Mandarin Chinese 24 hours a day and Tai Seng Sat TV Monthly Fee 26 99 Annual Fee 323 88 RTR Planeta This channel features cultural programming news sports feature films and documentaries and delivers them to all Russian speaking people around the world Monthly Fee 24 99 Annual Fee 299 88 Blackout restrictions and other conditions apply to sports programming All programming and pricing subject to change HD Number of HD channels varie
50. loyees or guests as you think appropriate We are not responsible to you or anyone else based on the content of our programming Please visit www directv com for information on parental controls locks and limits and password protection on your account I Change of Address You must notify us immediately of any change in your contact name business name business ownership mailing address service address or telephone number m Inspection DIRECTV or its authorized agent shall have the right to inspect your Receiving Equipment at any time during your normal business hours If we reasonably determine that you are in breach of any of these rules for use or of your obligations under this Agreement we may immediately inactivate any or all Services provided to you If Services to you are so inactivated in addition to the indemnification obligations described below you are still responsible for payment of all outstanding balances accrued through the date of inactivation n Modifications Unless authorized by DIRECTV in writing through a DIRECTV subscription service you agree that all Services will be exhibited in entirety in original form and as provided by us without any modifications additions including the addition of a crawl line or deletions to any of the Services o DIRECTV Marks You may not use any of our Marks without our prior written consent Marks means any trademarks symbols logos etc whether owned by DIRECTV or a thir
51. lues Country Hit Country Jazz Classic Jazz Vocal Band Rock Alternative Specialty The Playground Country Honky Tonk Tavern Jazz Smooth Jazz Rock Classic Rock Standards Showtunes Country Modern Country Latin Bailamos Rock College Rock Standards Silver Screen Country Red Rock and Blues Metro Blend Rock Full Metal Jacket Standards Singers Songwriters Country Traditional Country Modern Workout Rock Hair Guitar Tranquility Dance Dance Oldies 60 s Revolution Rock Ink d Urban Classic R amp B Dance Retro Disco Oldies 70 s Hits Rock Reality Bites Urban Hot Jamz Hip Hop Dance SubTerranean Oldies 80 s Hits Rock Soft Hits Urban Hype t Familiar Favorites Oldies Malt Shop Oldies Rock Spike t Urban Old School Funk Folk Folk Rock Piano Sonic Tap Carnaval Brasileiro Urban Silky Soul Great Standards Pop Adult Contemporary 90 s Hits Sonic Tap Fiesta Tropical Urban The Boombox t Groove Lounge Pop Adult Contemporary Adult Contemoprary Sonic Tap Hurbano TContains explicit lyrics Health amp Fitness New Age Pop Adult Contemporary Hottest Hits Sonic Tap Latin Hits Health amp Fitness Zen Pop Adult Contemporary Love Songs Sonic Tap Latin Jazz Holiday amp Happenings Pop Adult Contemporary Y2K Hits Sonic Tap Mariachi Monthly Fee 37 99 Annual Fee 455 88 Blackout restrictions and other conditions apply to sports programming All programming and pricing subject to change HD Number of HD channels varies ba
52. ment agreement that you entered into in connection with obtaining Service or Receiving Equipment constitute our entire agreement No salesperson or other representative is authorized to change it If any provision is declared by a competent authority to be invalid that provision will be deleted or modified to the extent necessary and the rest of the Agreement will remain enforceable The terms of this Agreement that expressly or by their nature survive termination shall continue thereafter until fully performed THANK YOU 2014 DIRECTV DIRECTV and the DIRECTV for BUSINESS logo are trademarks of DIRECTV LLC 0514IUAGCM N653
53. nation for Big Ten alumni and fans across the nation Monthly Fee 39 99 Comcast SportsNet Bay Area HD Programming includes San Francisco Giants baseball Golden State Warriors basketball San Jose Saber Cats football and San Jose Earthquakes soccer Service automatically renews Estimated Viewing Occupancy Monthly Fee Annual Fee Estimated Viewing Occupancy Monthly Fee Annual Fee 1 50 29 99 359 88 151 200 44 99 539 88 51 100 34 99 419 88 201 49 99 599 88 101 150 39 99 479 88 Comcast SportsNet California P isa sports and entertainment television network featuring the Sacramento Kings Sacramento Monarchs Oakland Athletics San Jose Sharks local regional and national sporting events as well as sporting news and sports talk Service automatically renews Estimated Viewing Occupancy Monthly Fee Annual Fee Estimated Viewing Occupancy Monthly Fee 1 50 30 00 360 00 151 200 85 00 1 020 00 51 100 45 00 540 00 201 110 00 1 320 00 101 150 60 00 720 00 Comcast SportsNet Chicago HD A 24 hour Chicago based regional sports network providing Chicago sports fans with in depth local sports coverage Service automatically renews Annual Fee Estimated Viewing Occupancy Monthly Fee Annual Fee Estimated Viewing Occupancy Monthly Fee Annual Fee 1 50 30 00 360 00 151 200 85 00 1 020 00 51 100 45 00 540 00 201 110 00 1 320 00 101 150 60 00 720 00 Comcast SportsNet New England HD Covers sports in t
54. orcement of this Agreement and any disputes related to your agreements or service with DIRECTV shall be governed by the rules and regulations of the Federal Communications Commission other applicable federal laws and the laws of the state and local area where Service is provided to you This Agreement is subject to modification if required by such laws Notwithstanding the foregoing Section 9 shall be governed by the Federal Arbitration Act c Assignment of Account We may assign your account or this Agreement and all rights and or obligations hereunder to any third party without notice for any purpose including without limitation collection of unpaid amounts or in the event of an acquisition corporate reorganization merger or sale of substantially all of the party s assets to another entity You hereby consent to such assignment You must continue making all required payments to us in accordance with your billing statement unless notified otherwise You may not assign or transfer your Service Receiving Equipment or Access Cards this Agreement or any or your rights and obligations under this Agreement without our prior written consent If as part of the sale of your commercial establishment you wish to transfer any of the foregoing contact DIRECTV immediately so that DIRECTV can review your account and determine whether DIRECTV will approve the transfer d Other This Agreement and any lease activation programming or other service commit
55. ption to the Required Channels for the entire Commitment Period Customer will pay DIRECTV an early cancellation fee equal to the amounts set forth on the Public Viewing Order Schedule Payment of the early cancellation fee is due within thirty 30 days of receipt of a notice of failure to complete the Commitment Period from DIRECTV If you fail to make payment DIRECTV may at its option a charge you for the Required Channels for the entire Commitment Period and or b pursue legal remedies against you and receive the total amount due ADDITIONAL TERMS AND CONDITIONS Additional terms and conditions apply depending on Customers programming selections Customer understands and agrees to such additional terms and conditions by checking the boxes on the attached Public Viewing Order Schedule In the event of any conflict or inconsistency between the terms of this Agreement and the terms contained on the Public Viewing Order Schedule the terms of this Agreement will control and govern INTEGRATION The terms and conditions of the Commercial Customer Agreement as amended by DIRECTV from time to time are integrated into this Agreement To the extent of any specific conflict with the Commercial Customer Agreement the terms and conditions of this National Account Agreement will control The Commercial Customer Agreement is available at www directv com CUSTOMER SIGNATURE CUSTOMER AGREES TO THESE TERMS INCLUDING EACH OF THE SCHEDULES ATTACHED HERET
56. r state s law If you decide to initiate arbitration we agree to pay the arbitration initiation fee and any additional deposit required by JAMS to initiate your arbitration We also agree to pay the costs of the arbitration proceeding Other fees such as attorney s fees and expenses of travel to the arbitration will be paid in accordance with JAMS Rules The arbitration will be held at a location in your hometown area unless you and we both agree to another location or telephonic arbitration To start an arbitration you or we must do the following things 1 Write a Demand for Arbitration The demand must include a description of the Claim and the amount of damages sought to be recovered You can find a copy of a Demand for Arbitration at www jamsadr com 2 Send three copies of the Demand for Arbitration plus the appropriate filing fee to JAMS 500 North State College Blvd Suite 600 Orange CA 92868 1 800 352 5267 3 Send one copy of the demand for arbitration to the other party c Special Rules i In the arbitration proceeding the arbitrator has no authority to make errors of law and any award may be challenged if the arbitrator does so Otherwise the arbitrator s decision is final and binding on all parties and may be enforced in any federal or state court that has jurisdiction ii Neither you nor we shall be entitled to join or consolidate claims in arbitration by or against other individuals or entities or arbitrate any c
57. r use of the Software If you do not agree to these terms you may not use the Receiving Equipment and may not activate the DIRECTV DVR Service and should immediately return the Receiving Equipment to DIRECTV or your supplier These terms also apply to any modifications updates or supplements to the software provided to you Below is a summary of the terms of the Software license A complete text of the terms and conditions for use of the Software is located in the user manual and at www directv com a License Grant and Conditions DIRECTV grants you a non exclusive non transferable limited license to use the Software solely in executable code form and solely as integrated with incorporated into and in conjunction with the Receiving Equipment Certain third party Software used in connection with the Receiving Equipment may be made directly available to you by the providers thereof DIRECTV reserves the right to modify supplement update and otherwise alter the Software via Software download or other modification procedures and these terms will apply to such Software as modified supplemented updated and otherwise altered b License Restrictions You may not copy modify or transfer the Software or any copy thereof in whole or in part You may not reverse engineer disassemble decompile or translate the Software or otherwise attempt to derive the source code of the Software except to the extent allowed under any applicable law The Software m
58. rk Magazine shows and other Northeastern related regional sports YES Network will feature live games with pre and post game coverage other New York area games replays classic footage sports highlights and interview shows Service automatically renews In Market For viewers in New York Connecticut and portions of New Jersey and Pennsylvania rates are as follows Estimated Viewing Occupancy Monthly Fee Annual Fee Estimated Viewing Occupancy Monthly Fee Annual Fee 1 50 55 00 599 151 200 150 00 1 599 51 100 75 00 819 201 200 00 2 159 101 150 100 00 1 079 Out of Market Out of market customers will be able to view pre and post game coverage as well as other Yankees related programming Please note Yankees games carried on YES Network will be blacked out To view live New York Yankees baseball please refer to the MLB EXTRA INNINGS package Estimated Viewing Occupancy Monthly Fee Estimated Viewing Occupancy Monthly Fee 1 50 10 00 201 500 15 00 51 100 11 00 501 1 000 20 00 101 150 12 00 1 001 2 000 25 00 151 200 13 00 2 001 37 50 SPECIALTY PROGRAMMING AND LOCALS DOGTV Exclusive Dog Channel amp Programming only on DIRECTV DIRECTV brings your furry family DogTV tv for dogs It brings your dog tv that will stimulate entertain amp much more all from a dog s point of view Monthly Fee 4 99 Annual Fee 60 00 HD Business Package Enhance your HD experience with a special group o
59. rmined by EVO with a maximum of up to 92 00 mo credit for the COMMERCIAL CHOICE PLUS with Local Channels packages plus an additional 10 00 mo when customer activates and maintains the COMMERCIAL CHOICE PLUS and enrollment in Auto Bill Pay for 12 months with credit card at the point of sale COMMERCIAL ENTERTAINMENT PACK PROGRAMMING BILL CREDIT OFFERS COMMERCIAL ENTERTAINMENT Pack regularly 93 99 mo includes local channels COMMERCIAL ENTERTAINMENT 59 99 mo and TECHNOLOGY FEE 34 00mo Additional receiver fees for 15 00 mo apply for the first and each additional receiver Purchase of 24 consecutive months of COMMERCIAL ENTERTAINMENT Pack with local channels if available in your market required Upon DIRECTV System activation and beginning in the second month DIRECTV will begin to credit the new customer s account 21 mo for twelve consecutive months and 10 for twelve months for Auto Bill Pay BUSINESS SELECT PACK PROGRAMMING BILLCREDIT OFFER Purchase of 24 consecutive months of BUSINESS SELECT PACK regularly 54 99 mo includes local channels SELECT 39 99 mo and TECHNOLOGY FEE for 34 00mo Additional receiver fees for 15 00 mo apply for the first and each additional receiver Upon DIRECTV System activation and beginning in the second month DIRECTV will begin to credit the new customer s account for 12 consecutive months in the amount of 15 mo for the BUSINESS SELECT Pack and Local Channels packages plus an additional 10 mo when c
60. rs you choose to provide on your account you acknowledge and consent to receive business and informational calls relating to your Service to such numbers including collections calls You agree such calls may be pre recorded messages or placed with an automatic telephone dialing system In addition you agree that we may send non marketing service or account related text messages to cellular phone numbers provided on your account Carrier message and data rates may apply but on some text message programs you may opt out of a text message program by replying stop to a message from that program visit www directv com for information If you choose to provide an e mail or other electronic address on your account you acknowledge and consent to receive business and informational messages relating to your Service at the address including collections messages and that such address is your private address and is not accessible or viewable by any other person c Online Access If you have an online account with DIRECTV you are responsible for maintaining the confidentiality of the password and account e mail address used for any online billing and account maintenance at www directv com and are fully responsible for all activities that occur under your password and account You agree to i keep your e mail address and password confidential and not share them with anyone else ii immediately notify DIRECTV of any unauthorized use of your password and
61. rty of the NHL and may not be reproduced without the prior written consent of NHL Enterprises L P ONHL 2015 ESPN FULL COURT PROGRAMMING BILL CREDIT OFFER To receive ESPN FULL COURT a DIRECTV commercial subscription to a base programming package is required Customers must order by 2 15 15 and activate by 3 19 15 to be eligible for the 1 Pay option INTHE EVENT OF EARLY DISCONNECT THE REMAINING BALANCE OF ESPN FULL COURT WILL BE CHARGED TO CUSTOMERS ACCOUNT 24 month base programming agreement required Pricing is commercial Taxes not included Receipt of DIRECTV programming subject to terms of DIRECTV Commercial Customer Viewing Agreement copy provided with new customer information packet ESPN FULL COURT will automatically continue provided DIRECTV carries this service unless the customer calls 1 877 561 3257 to cancel prior to the start of the season Season start and end dates subject to change Programming pricing terms and conditions subject to change at any time NFL SUNDAY TICKET EARLY BIRD OFFER In order to receive NFL SUNDAY TICKET customer must subscribe to a Commercial base programming package with a 24 month agreement Customers must order by 5 13 15 and activate by 6 13 15 to be eligible for the early bird 5 pay and 1 pay option IN THE EVENT OF AN EARLY DISCONNECT THE REMAINING BALANCE OF NFL SUNDAY TICKET WILL BE CHARGED TO CUSTOMER S ACCOUNT LIMIT ONE NFL SUNDAY TICKET OFFER PER ACCOUNT Offer void where prohibited or restricted DIRECTV
62. s based on package selection RSN HD feed varies by territory t HD MPEG4 equipment and HD Access required Page 8 Effective 2 5 15 INTERNATIONAL PROGRAMMING CONT DIRECTV Public Viewing Packages and Rates Cont RussianDirect Offers an exciting mix of news movies sports talk and more to keep you connected to Russian culture including Channel One Russia Worldwide C1RW Dom Kino Muzyka Pervogo TV Nanny and Vremya Retro Channel Requires 36 international dish and capable receiver Monthly Fee 39 99 Annual Fee 479 88 RussianDirect Get the best programming for every age group including Channel One Dom Kino NTV America NTVA Muzyka Pervogo RTR Planeta Rossiya 24 RTVi TV Nanny and Vremya Monthly Fee 45 99 Annual Fee 551 88 TFCDirect Offers the best in Filipino television and radio including news movies talk shows sports regional programming and more Includes ABS CBN News Channel Cinema One Global MOR 101 9 radio DZMM Radio Patrol The Filipino Channel Pinoy Central TV and MYX music channel Monthly Fee 32 99 Annual Fee 395 88 VietDirect Plus Offers SBTN the first 24 hour Vietnamese programming network originated in America VHN TV dedicated to education and aware ness featuring Vietnamese customs and traditions and a variety of programs HONVIETV Little Saigon Radio Tai Seng Vietnam Vien Thao VietFa
63. sed on package selection RSN HD feed varies by territory HD MPEG4 equipment and HD Access required Page 7 Effective 2 5 15 INTERNATIONAL PROGRAMMING CONT DIRECTV Public Viewing Packages and Rates Cont INTERNATIONAL A LA CARTE PACKAGES 30 COMMERCIAL BASIC over 30 channels of family programming suitable for all ages Requires subscription Channels to an International a la carte package Service automatically renews Requires DIRECTV Multi Satellite System AUDIENCE Network P Daystar Hope Channel ShopNBC AXS TV D only in HD Enlace Jewelry Television TCT Network BabyFirstTVT EWTN Jewish Life Television The Word Network BYU TV Free Speech TVt LINK TV Trinity Broadcasting Network Christian Television Network GOD TVT NASA TVt Vme Church Channel Golden Eagle Broadcastingt NRB Network Velocity HP 07y in HD C SPAN HITN Once TV M xico World Harvest Television C SPAN 2 Home Shopping Network QVC Plus locals where available Monthly Fee 24 99 Annual Fee 299 88 Spanish A La Carte Packages NEW 45 En Espanol TM NewA La Carte package with over 45 valuable Spanish language channels The perfect Channels compliment to any base package Service automatically renews Requires DIRECTV Multi Satellite System Azteca America Cine Nostalgia Estudio5 Nat Geo Mundo Telemundo East TyC Sports Bandamax CNN en Espafiol FOROtv NTN24 Telemundo West P UniM s P belN SPORTS en Espa ol Customer Information FOX Deportes Nues
64. tainment programming and services referred to collectively as Service to commercial establishments located within the United States We do not provide and you may not receive or use Service at an address or location outside of the United States When referring to you herein you your or Customer means the entity that owns the commercial establishment receiving the Service and or the entity that is responsible for the payment of fees and charges to DIRECTV CUSTOMER AGREEMENT 1 OUR SERVICE These are the terms on which we will provide you Service a Program Choices and Receiving Equipment You must subscribe to a base package in order to receive additional Services such as premium movie services or sports subscriptions All programming selections have their own rates terms and conditions Information about programming is at www directv com business The use of DIRECTV Receiver s Genie Mini Client s Access Card s as defined below remote control s and a receiving antenna dish referred to collectively as Receiving Equipment are required to view the Service In addition in some cases as authorized by DIRECTV you may be able to use Receiving Equipment that can enable more than one television to view the Service an Enabled TV b Your Programming Changes You may change your programming selection by notifying us A fee may apply to such changes described in Sections 2 amp 5 b Some programming ma
65. the ability to see and record televised programs Third Party Content You understand that DIRECTV does not guarantee the access to or recording of any particular program or the length of time any particular recorded program may remain available for your viewing You also understand that Third Party Content is the copyrighted material of the third party that supplies it is protected by copyright and other applicable laws and may not be reproduced published broadcast rewritten or redistributed without the written permission of the third party that supplied it except to the extent allowed under the fair use provisions of the U S copyright laws or comparable provisions of foreign laws You agree that DIRECTV will have no liability to you or anyone else who uses your DIRECTV DVR Service with regard to any Third Party Content DIRECTV may at its discretion from time to time change add or remove features of the DIRECTV DVR Service or change the service fee for DIRECTV DVR Service We may use local telephone calls to provide the DIRECTV DVR Service You are responsible for such telephone charges and acknowledge and agree that you shall be solely responsible for all disputes with any telephone company related to the same The Receiving Equipment incorporates software which is owned by DIRECTV or its third party licensors the Software Before using the Receiving Equipment or activating the DIRECTV DVR Service please read the terms and conditions fo
66. the end of a billing cycle If you receive your bill from a DIRECTV dealer please speak with them regarding payments and timing of payments Statements from DIRECTV will show 1 payments credits purchases and any other charges to your account 2 the amount you owe us and 3 the payment due date e Questions About Your Statement If you think your statement is incorrect or if you need more information about it contact us immediately We will try to resolve any complaints you have as promptly as we can You must contact us within 60 days of receiving the statement in question Undisputed portions of the statement must be paid by the due date to avoid a late fee and possible reduction or deactivation of Service Remember if your bill for DIRECTV Service comes from a party other than DIRECTV please use the contact information on your bill f Consents Regarding Credit In order to establish an account with us you authorize us to inquire into your creditworthiness subject to Section 6 by checking with business credit reporting agencies If you are delinquent in any payment to us you also authorize us to report any late payment or nonpayment to credit reporting agencies Due to the subjective nature of creditworthiness we reserve the right to require prepayment for any Service via cashier s check money order or credit card notwithstanding your credit rating past history or practice g Collection Costs If you fail to pay amounts you ow
67. tra Tele Television Dominicana Univision Deportes Canal 22 Mexico De Pelicula FOX Life Pasiones Tr3s Univision East CANAL ONCE De Pelicula Cl sico GolTV Per M gico TV Chile Univision tlnovelas Caracol TV Discovery en Espafiol History en Espa ol Regional Music TV TV Colombia Univision West Centroamerica TV Discovery Familia MegaTV SUR Per TV Mexico ViendoMovies Cine Estelar Ecuavisa Internacional Mexicanal Telecentro TV Venezuela WAPA America Cinelatino ESPN Deportes mun2 Tel fe TVE Monthly Fee 54 99 Annual Fee 659 88 AMERICAS PLUS Caracol TV Cine Estelar Cinelatino Cine Nostalgia Discovery en Espa ol Discovery Familia Ecuador TV Ecuavisa Internacional MegaTV 5 mun2 Nuestra Tele Peru M gico Regional Music TV SUR Peru TeleCentro Telefe Telemundo TVE TV Chile Television Dominicana TV Venezuela TVE UniM s WAPA America Monthly Fee M XICO PLUS Azteca Am rica Cine Estelar Cine Nostalgia Discovery en Espa ol Discovery Familia MegaTV M xicanal Canal 22 Mexico Internacional Estudio5 Tr3s mun2 Regional Music TV TeleCentro Telemundo Television Dominicana UniM s 9 Monthly Fee DIRECTV DEPORTES beIN SPORTS en Espa ol ESPN Deportes GoITV TyC Sports Univision Deportes Network Monthly Fee ChineseDirect The best in Cantonese Mandarin and English programming CTI Zong Tian CCTV 4 Phoenix NA Charming China CCTV News Tai Seng Entertainment 88 TV 88 Fi
68. twork that is the TV home of the Mets and Jets and all things New York sports SportsNet New York will feature over 120 New York Mets games and provides unparalleled live sports and local news coverage Serves New York Connecticut and most of New Jersey and northeastern Pennsylvania Service automatically renews Estimated Viewing Occupancy Monthly Fee Annual Fee Estimated Viewing Occupancy Monthly Fee Annual Fee 1 50 55 00 660 00 151 200 125 00 1 500 00 51 100 75 00 900 00 201 150 00 1 800 00 101 150 95 00 1 140 00 SportsTime Ohio P SportsTime Ohio is the Cleveland Indians TV flagship airing 130 Indians games with pre and post game Coverage This channel also offers a variety of other programming for Ohio area sports fans Service automatically renews Estimated Viewing Occupancy Monthly Fee Annual Fee Estimated Viewing Occupancy Monthly Fee Annual Fee 1 50 35 00 420 00 151 200 65 00 780 00 51 100 45 00 540 00 201 75 00 900 00 101 150 55 00 660 00 Tennis Channel as the only 24 hour network dedicated to the players and lifestyle surrounding the sport Tennis Channel offers live tournament coverage and classic matches from the past interviews with current and former stars and tennis instruction Monthly Fee 19 99 The Golf Channel P television s first and only 24 hour channel dedicated exclusively to golf Includes coverage of world class U S tournaments and international events plus
69. u will pay all state and local taxes or other governmental fees and charges if any which are assessed including any such taxes fees or charges assessed against discounted fees or service credits c Administrative Fees To control the basic charges which apply to all customers we may charge fees that arise in specific circumstances only to those customers responsible for them DIRECTV reserves the right to modify these fees or charge additional fees In addition to other fees we may charge you a fee as set forth on the rate card if applicable for each additional DIRECTV Receiver Genie Mini Client s and or Enabled TV authorized to receive the same programming Each DIRECTV Receiver Genie Mini Client s and Enabled TV must be located at the same service address as the initial DIRECTV Receiver and you must meet the qualifications specified in Section 1 e We reserve the right to limit the number of the DIRECTV Receiver Genie Mini Client s and or Enabled TVs that you may use and to establish rules for such use If we charge late fees late fees are not an interest charge finance charge time price differential or other such charge or payment of a similar nature d Billing Statements Subject to any third party billing relationship if you receive your bill from DIRECTV we will send you a statement for each billing cycle usually once every 30 days unless you have a zero or nominal balance due or a nominal credit balance on your account at
70. uctures no more than three stories high No single family residence allowed Up to four free HD receivers per commercial location with BUSINESS SELECT PACK and above package Make and model of system at DIRECTV s sole discretion Offer void where prohibited or restricted All DIRECTV Receivers must be continuously connected to the same land based phone line SONICTAP MUSIC CHANNELS OFFER Upon DIRECTV System activation DIRECTV will credit the new customer s account 37 99 mo for three consecutive months for SonicTap Music Channels Unless customer calls to cancel in the fourth month SonicTap Music Channels will automatically continue at the then prevailing rate INSTALLATION Free professional standard installation with COMMERCIAL XTRA PACK and COMMERCIAL CHOIC PLUS 49 professional standard installation with BUSINESS SELECT PACK COMMERCIAL CHOICE COMMERCIAL ENTRTAINMENT PACK COMERCIAL MAS ULTRA PACK and COMMERCIAL BASIC with International ad on Complex Custom installation extra DIRECTV programming pricing terms and conditions subject to change at any time Taxes not included Receipt of DIRECTV programming subject to terms of DIRECTV Commercial Customer Viewing Agreement copy provided with new customer information packet 2015 DIRECTV DIRECTV the DIRECTV for Business logo are trademarks of DIRECTV LLC All other trademarks and service marks are the property of their respective owners 67818v1 Q1 FORM 2 5 15
71. ustomer activates and maintains BUSINESS SELECT Pack and enrolls in Auto Bill Pay for 12 months with a credit card at point of sale COMERCIAL MAS ULTRA PACK PROGRAMMING BILL CREDIT OFFER COMERCIAL MAS ULTRA Pack regularly 105 99 mo includes local channels COMERCIAL MAS ULTRA Pack 71 99 mo and TECHNOLOGY FEE 34 00 mo Additional receiver fees 15 00 mo apply for first and each additional receiver Purchase of 24 consecutive months of COMMERCIAL MAS ULTRA Pack with local channels if available in your market required Upon DIRECTV System activation and beginning in the second month DIRECTV will begin to credit the new customer s account 33 mo for twelve consecutive months and 10 for twelve months when customers enrolls in Auto Bill Pay with a credit card at point of sale Account must be in good standing as determined by DIRECTV in its sole discretion to remain eligible IF BY THE END OF PROMOTIONAL PRICE PERIOD S CUSTOMER DOES NOT CONTACT DIRECTV TO CHANGE SERVICE THEN ALL SERVICES WILL AUTOMATICALLY CONTINUE AT THE THEN PREVAILING RATES In certain markets programming pricing may vary IN THE EVENT YOU FAIL TO MAINTAIN YOUR PROGRAMMING AGREEMENT YOU AGREE THAT DIRECTV MAY CHARGE YOU A PRORATABLE EARLY CANCELLATION FEE OF 480 LIMIT ONE BILL CREDIT OFFER PER ACCOUNT HARDWARE OFFER Programming agreement as defined by customer s commercial programming rate card required Offer available to new commercial customers in commercial str
72. y be purchased in minimum blocks of one month or multiples of one month c Our Programming Changes Many factors affect the availability cost and quality of programming and may influence the decision to raise prices and the amount of any increase These include among others programming and other costs consumer demand market and shareholder expectations and changing business conditions Accordingly we must reserve the unrestricted right to change rearrange add or delete our programming packages the selections in those packages our prices and any other Service we offer at any time We will endeavor to notify you of any change that is within our reasonable control and its effective date In most cases this notice will be about one month in advance You always have the right to cancel your Service in whole or in part if you do not accept the change see Section 5 If you cancel your Service a deactivation fee described in Sections 2 amp 5 b or other charges may apply Credits if any to your account will be posted as described in Section 5 If you do not cancel your continued receipt of our Service will constitute acceptance d Access Card You have received a conditional access card referred to as the Access Card and a License Agreement governing your use of the Access Card while you are receiving our Service If you tell us that the original Access Card was lost damaged defective or stolen we will replace it as long as

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DIRECTV® PUBLIC VIEWING PACKAGES and RATES