The following pages describes the Mobisma menu and the functions
Contents
1. the office desk phone but the contact 2 29 mobisma User manual Windows Phone Mobisma ME i Mobisma www mobisma com mobile smartness is in mobile phone Just use the Dial from Deskphone feature Set and change all your call forwarding and Do Not Disturb DND settings from your Smartphone Check and listen to your Office Voice Mail messages from your Smartphone Working as a remote agent Easily log in log out of one or all of your Hunt Groups also sometimes called ICD Incoming Call Distribution Groups Join Conference Calls from Mobile Easily join a conference call through the company telephone system S S 3 29 mobisma User manual Windows Phone Mobisma ME Mobisma www mobisma com mobile smartness Presence This menu selection is used for setting your presence status in your company s PBX 4 There is a list of different settings to choose from For instance with an easy tap you can tell your company that you are in a meeting or have left for the day Presence Clear Presence Will return soon Presence Gone home Presence At Ext Input fields Enter number Click here and your selected presence will be removed from the PBX Notification and status within the menu My status disappears as well This presence shows that you will be back soon Appropriate status appears in My Status menu and as a notification message when presence has been set in the PBX 4 Thi2. Affect the DTMF speed in a positive sense This feature needs first to be configured in the PBX by the PBX 4 administrator The Bloc dial feature adds a configurable DTMF character at the end of the DTMF string resulting in that PBX 4 knows when last character is received The PBX 4 doesn t have to rely on original time delay in seconds which otherwise default is the consequence since the PBX isn t actually aware of how many digits the phone number consists of Enter the delimiter character that Bloc dial function needs to terminate the DTMF string Same character definition is used within the PBx 4 This feature enables forwarding all incoming calls to a mobile number that is linked to a PBX group number To make this feature working it is necessary to configure the PPX normally done by the PBX 4 administrator IMPORTANT Do not change or add anything here unless you have common understanding of what you are doing If not consult your PBX 4 administrator for further assistance If you have both a physical desktop device and a mobile extension Enter the Mobile extension here so Mobisma can sync both the devices Options within the current view are implicitly dedicated Windows phone Mobisma and the PBX Changing anything here could eventually influence the behavior of the Mobisma nextG client Its sharply not recommended modifying anything under this option unless you are not fully a
3. if you need to change it MEX Mobile Extension Configure your Mobisma client in accordance with promised functionality When using Mobisma your smartphone becomes an extension in the PBX Everything that is possible to do from your desk phone can directly be made from the Smartphone instead which makes you completely mobile This prefix is only informative and does not affect anything either on nextG client nor the PBx 4 If you for instance apply Mobisma in the current field then Mobisma is shown before the number in the presented string when dialing any number e g Mobisma 491234556767 The length of your company s internal number Extension can be affected under this option If your company s extension list begins with 100 and ends up when reaches 110 the current value should be at least 3 When dialing a number with the length of 4 e g 5645 it will be treated as an external number if length in this case is defined to 3 The call will fail due to unknown number The SIM Card itself has its own limitation It is commonly known not allowing a length that exceeds 5 and falling below 3 27129 mobisma User manual Windows Phone Mobisma ME i Mobisma www mobisma com mobile smartness Configuration Current option Download configuration allows users to download the latest configuration for Mobisma nextG client directly to the smartphone using WIFI GPRS 3G It is important knowing that this action does
4. Hunt Groups Login all groups Hunt Groups Logout all groups Hunt Groups Login specific group Input fields Enter group number Hunt Groups Logout specific group Input fields Here you login to all groups All groups related to current extension are logged OFF Here you login to a specific group Select one Hunt Group from the drop down list below You can also manually apply a valid hunt group in the current field and tap SEND to finish this task Here you logout from a specific group 14 29 mobisma User manual Windows Phone Mobisma ME i Mobisma www mobisma com mobile smartness Enter group number Select one Hunt Group from the drop down list below You can also manually apply a valid hunt group in the current field and tap SEND to finish this task 15 29 mobisma User manual Windows Phone Mobisma ME i Mobisma www mobisma com mobile smartness My Status Current menu contains real time information about a certain colleague or yourself The content includes existent location GPS along with active presence logged on groups and a solid profile status related the smartphone device in current menu 16 29 mobisma User manual Windows Phone Mobisma ME i Mobisma www mobisma com mobile smartness Mex This feature enables ON or disables OFF the ability making calls via PBX using Mobisma nextG client Green icon characterizing that Mobisma Is active
5. field The potential number might be an extension or an ordinary phone number 7 29 mobisma User manual Windows Phone Mobisma ME i Mobisma www mobisma com mobile smartness Call forward All calls Busy Input fields Enter number Call forward All calls No answer Input fields Enter number Call forward All calls Busy No answer Input fields Enter number Call forward External Calls Set that you are Busy in the PBX 4 To redirects incoming calls on demand select a recipient from colleagues or Contacts list or enter a number manually within the introduced form field The potential number might be an extension or an ordinary phone number Here you can redirect your incoming calls if you do not want to answer To redirects incoming calls on demand select a recipient from colleagues or Contacts list or enter a number manually within the introduced form field The potential number might be an extension or an ordinary phone number If you are busy or can not answer you redirect the calls here To redirects incoming calls on demand select a recipient from colleagues or Contacts list or enter a number manually within the introduced form field The potential number might be an extension or an ordinary phone number All external phone calls will be forwarded You can only receive internal calls 8 29 mobisma User manual Windows Phone Mobisma ME i Mobis
6. status including timestamp appears in the menu My Status and as a notification message when presence has been set in the PBX 4 An appropriate date needs to be selected from the introduced date picker for recognition within the PBX Presented default date specification is regularly gathered from the local current date set for your smartphone Here you can set that you are busy ina meeting Appropriate status appears in My Status menu and as a notification message when presence has been set in the PBX 4 Presence System attribute 1 is preconfigured in your companys PBX 4 by your PBX administrator Under Edit in Mobisma it is possible to change the default menu text to something more suitable that match your PBX Settings e g lunch vacation course etc Ask the PBX administrator Appropriate status related System attribute 1 appears in My Status menu and as a notification message when the presence has been set in the PBX 4 5 29 mobisma User manual Windows Phone Mobisma ME i Mobisma www mobisma com mobile smartness Presence System attribute 2 Presence Personal attribute Presence System attribute 2 is preconfigured in your companys PBX by your PBX administrator Under Edit in Mobisma it is possible to change the default menu text to something more suitable that match your PBX Settings e g lunch vacation course etc Ask the PBX administrator Appropriate status related
7. MEX ON and all calls except emergency calls and numbers to the personal voice mail goes through the PBX Red icon MEX OFF is exactly the opposite comparable of MEX ON only traditionally GSM calls could be made from the smartphone Presence features works regardless toward the PBX independent whether Mobisma is OFF or ON Mex Mex ON When this feature is activated MEX ON all of your outgoing calls will be routed through the company s PBX You dial your colleagues just by entering their extension from the dial pad External calls use the same path as internal calls and are routed through the PBX but with one significant improvement You don t have to apply LINE ACCESS if used before accessing the outside line as when dialing from the desktop phone Just call as usual enters the external number from your dial pad and you will reach the recipient behind the external number Mex Mex OFF In comparison with the MEX ON this function MEX OFF is the straight opposite All outgoing calls from your Smartphone are treated as ordinary GSM calls without any interaction towards your company s PBX This option is relevant if you want to make private calls with your Smartphone Commands such as Set presence sign in to groups vs sign off from groups call forwarding is not affected and works regardless whether MEX is ON or OFF 17 29 mobisma User manual Windows Phone Mobisma ME i Mobisma www
8. System attribute 2 appears in My Status menu and as a notification message when the presence has been set in the PBX Presence Personal Attribute is preconfigured in your companys PBX by your PBX administrator Under Edit in Mobisma it is possible to change the default menu text to something more suitable that match your PBX Settings e g lunch vacation course etc Ask the PBX administrator Appropriate status related Personal Attribute appears in My Status menu and as a notification message when the presence has been set in the PBX 4 6 29 mobisma User manual Windows Phone Mobisma ME i Mobisma www mobisma com mobile smartness Call forward Set your incoming calls to be forwarded Set Call forward to another internal extension or any external number you prefer You can change this setting as many times as you want Call forward All calls Call forward All calls Clear Call forward All calls Do not disturb Call forward All calls All calls Input fields Enter number All incoming phone calls will be forwarded to the number you have set You will then not be able to see any incoming phone calls on your mobile phone Delete the forward setting Do not disturb Here you can forward all your incoming phone calls To redirects incoming calls on demand select a recipient from colleagues or Contacts list or enter a number manually within the introduced form
9. bile phone number This is used by your other collegues and also used for the PBX forwarding if you have that settings enabled My emailadress Enter your email address It will be used by your collegues to contact you and to look you up in their internal phone book My name Enter your name as it will be shown for your collegues Settings Access PBX These settings are important for accessing the Private branch exchange PBX 4 from the client Valid parameters applied open up a totally new world of opportunities where it s possible to call forwarding Set presence dialing from the smartphone through the PBX 4 participate in conference meetings etc Input fields Line Access Code The line access is necessary in many PBX families to accessing the outside line for instance when dialing external calls on the desktop phone Values such as 0 or 9 as arguments are used commonly but may also be something different as well If you are uncertain about the line access configuration please contact your local PBX administrator for additional help 21 29 mobisma User manual Windows Phone Mobisma ME i Mobisma www mobisma com mobile smartness Direct DISA Number Extension No Pin code Settings International Dialing Input fields PBXx Country Code Int direct dialling code Digit remove areacode Int Mobisma users must have a PBX DISA 2 number to communicate with other colleague
10. bisma User manual Windows Phone Mobisma ME i Mobisma www mobisma com mobile smartness Call forward Internal Calls Busy No If you are busy or unable to answer you can answer redirect the phone calls here Input fields Enter number To redirects incoming calls on demand select a recipient from colleagues or Contacts list or enter a number manually within the introduced form field The potential number might be an extension or an ordinary phone number 12 29 mobisma User manual Windows Phone Mobisma ME i Mobisma www mobisma com mobile smartness Voicemail PBX 4 Voicemail also known as voice message or voice bank accesses your pre configured personal voice mail in the enterprise PBX 4 using the solution Mobisma provides The nextG client supports the voice mail feature and from the dial pad you might record listen to new and old messages easily and smoothly Mobisma s Voice mail feature removes the boundaries of availability between you and your colleagues You become completely mobile and available for everyone internally and externally with the voice mail feature which in turn also make the approach far more effective towards customers and partners that are tightly connected to your company 13 29 mobisma User manual Windows Phone Mobisma ME Mobisma www mobisma com mobile smartness Hunt Groups Login or Logout from the PBX group you belong to So you can stay in touch wherever you are
11. d The potential number might be an extension or an ordinary phone number Here all internal phone calls will be forwarded You can only receive external phone calls Delete the forward setting 10 29 mobisma User manual Windows Phone Mobisma ME i Mobisma www mobisma com mobile smartness Call forward Internal Calls Do not disturb Call forward Internal Calls All calls Input fields Enter number Call forward Internal Calls Busy Input fields Enter number Call forward Internal Calls No answer Input fields Enter number Do not disturb Redirect all your internal calls To redirects incoming calls on demand select a recipient from colleagues or Contacts list or enter a number manually within the introduced form field The potential number might be an extension or an ordinary phone number Set that you are busy for internal calls in the PBx 4 To redirects incoming calls on demand select a recipient from colleagues or Contacts list or enter a number manually within the introduced form field The potential number might be an extension or an ordinary phone number Redirect your incoming calls if you cannot answer To redirects incoming calls on demand select a recipient from colleagues or Contacts list or enter a number manually within the introduced form field The potential number might be an extension or an ordinary phone number 11 29 mo
12. e PBX by a PBX 4 administrator PBX Country code is always related with PBX country location If moving your extension to a PBX situated in another country then the current PBX 4 country code have to be replaced with the new Country code Int Direct Dialling code IDD is predefined Contact your PBX administrator if you want to change this setting Digit remove area code Int is also preconfigured Contact your retailer if you want to change it 22129 mobisma User manual Windows Phone Mobisma ME i Mobisma www mobisma com mobile smartness Settings Operator voicemail Input fields Operator voicemail Settings PBX Voicemail Input fields Voicemail Settings Pre edit code Input fields Pre edit code Settings Group settings 1 Input fields Group number Group name Group number Group name The operator voice mail number exclusively needs to be configured under this option with its number In turn the current configuration makes Mobisma next client aware of that this operator voice mail number should not be routed via the PBx 4 Without this option any calls to the operator voice mail number using next client would fail due to the fact that the number otherwise might be interpreted as an extension This is the number you use to connect to your operator s voicemail Example 222 Here you can edit the number that is used for you PBX 4 voicemail services E
13. ield Following task is necessary only when it has emerged a to difficult to solve case among end users The Security code has to be entered in the current field which is provided by Mobisma A second alternative System utilities becomes visible when the valid security code is entered The debug mode is activated properly under the alternative System utilities In case of further assistance please contact Mobisma Support mobisma com Current option disables the debug mode process for Mobisma nextG client all writing against the log file ends as well The log file is always saved on the smartphone in cases of later reviews 20 29 mobisma User manual Windows Phone Mobisma ME i Mobisma www mobisma com mobile smartness Settings Mobisma nextG client is fully configurable Following option EDIT contains a list of alternatives of customizable arguments that is necessary for the client to functioning in accordance with promised functionality The crew at Mobisma strongly recommends not to changes nor replaces any value under this option if lacking elementary technical skills on how the current PBX 4 is configured A better advice is therefor when something need to be changed replaced under EDIT to contact consult your local PBX administrator who easily can guide you through the whole process Settings General Settings General setting for your Mobisma client Input fields My mobilephonenumber Enter your mo
14. ma www mobisma com mobile smartness Call forward External Calls Clear Delete the forward setting Call forward External Calls Do not Do not distrub disturb 1 A el JOO 1 SBE VQ see 4 Call forward External Calls All calls Redirects all your incoming internal calls g J S md r J ai 1 oo r iB Aa i 4 eT Call forward External Calls Busy Set that you are Busy in the PBX 1 p r as i Ti S8 7 4 ae D000 LULL OOOO 9 29 mobisma i Mobisma www mobisma com mobile smartness User manual Windows Phone Mobisma ME Call forward External Calls No answer Redirect your incoming calls if you cannot Input fields Enter number Call forward External Calls Busy No answer Input fields Enter number Call forward Internal Calls Call forward Internal Calls Clear answer To redirects incoming calls on demand select a recipient from colleagues or Contacts list or enter a number manually within the introduced form field The potential number might be an extension or an ordinary phone number If you are busy or cannot answer you can redirect the phone calls here To redirects incoming calls on demand select a recipient from colleagues or Contacts list or enter a number manually within the introduced form fiel
15. mobisma User manual Windows Phone Mobisma ME i Mobisma www mobisma com mobile smartness User manual Windows Phone Mobisma ME 1 29 mobisma User manual Windows Phone Mobisma ME i Mobisma www mobisma com mobile smartness Cha Download from Windows Store Fixed Mobile Convergence Features The nextG Mobile UC application allows users to easily achieve Fixed Mobile Convergence making their preferred mobile smartphone work as an office telephone system extension allowing users to Feature Description Business Benefits Windows phone View desk phone status of colleagues before contacting them such as Ringing On Hook Idle Off hook Busy Call office extensions directly Just dial a 5 digit or shorter number or just click a colleague s contact to initiate and make a call Call office extensions using dialler JS Just launch nextG nextG phone dialler and dial a 5 digit or shorter number or just click a collegues contact within the application to initiate and make a call Need to Dial any Received and or SJ Missed Calls Simply use the mobile phone call logs to directly make calls Call Log Call Log is available within the SJ App Make all business calls using your z mobile smartphone and route calls through office telephony system from anywhere Need to make private calls directly from mobile phone just temporarily switch to Mex OFF Want to dial a phone number using
16. mobisma com mobile smartness The following pages describes the Mobisma Options Menus Here is detailed information on how you could change the settings for the program 18 29 mobisma User manual Windows Phone Mobisma ME i Mobisma www mobisma com mobile smartness About Current menu ABOUT MOBISMA provides customary information about users registered version of Mobisma nextG client This information could be useful in a possible support situation when the client doesn t functioning as it should The Support team at Mobisma often solves issues quicker if the incoming information contains smartPhone OS PBX Model and IMEI number The demo version however doesn t contains any information under ABOUT MOBISMA of interesting character that could be used in an operation to solve a support case 19 29 mobisma User manual Windows Phone Mobisma ME Mobisma www mobisma com mobile smartness Debug The usage of this feature is common in cases of expanded troubleshooting initialized by Mobisma Concerned customer will obtain fundamental debug activation data in email either from the distributor or Mobisma on how to enabling debug mode in Mobisma nextG client properly Debug System login Input fields Enter number Debug System logout The security key is always provided by the distributor or Mobisma to end users via email whenever debug mode has to be turned on The security key is applied correctly in presented f
17. n t make any difference between configuration values in the database and your local settings for the Mobisma nextG client This task is basically overwriting settings for Mobisma nextG client every time this action is performed 28 29 mobisma User manual Windows Phone Mobisma ME i Mobisma www mobisma com mobile smartness This section provides an explanation of the technical terms used in the manual Direct inward dialling The trunk telephone line used to dial in to the PBX Direct Inward System Access A PBX system feature that Mobisma uses to communicate with the PBX Mobile Extension You will integrate a mobile phone to a PBX Switchboard Then you will be able to reroute all your mobile phone calls through the PBX Your mobile phone must be connected to a A business telephone system PBX to be able to use the MEX functions Mobile Extension functions A Tie Line also known as a tie trunk is a communication connection between extensions of a private telephone system typically two PBXs 29 29
18. nter the preconfigured number to access your PBX Voicemail services This is default 7 IMPORTANT Do NOT change this If you need to change this contact your PBX Manager Pre edit code 7 is default IMPORTANT Do not replace or change this value without consulting with your PBX administrator first Here you configure accessible hunt groups initially predefined in the PBX To first begin with you must have personal permission accessing current hunt groups which normally has been defined in the PBX 4 by a PBX administrator In the current version of Mobisma you can have Max 4 groups as Favorites Enter a valid accessible group number in existing field Field allows only numeric values Enter an optional suitable group name that correlates to the above specified group number Group name can be changed as desired The functionality isn t affected by user defined name replacement Enter a valid accessible group number in existing field Field allows only numeric values Enter an optional suitable group name that correlates to the above specified group number Group name can be changed as desired The functionality isn t affected by user defined name replacement 23 29 mobisma User manual Windows Phone Mobisma ME i Mobisma www mobisma com mobile smartness Settings Group settings 2 Input fields Group number Group name Group name Group number Settings Rename system attributes Input field
19. s System attribute 1 System attribute 2 Personal attribute Settings Extensionlist 1 Input fields Enter extension Here you configure accessible hunt groups that initially are predefined in the PBX To begin with you must first have personal permission to access these hunt groups which is defined in the PBX 4 normally by a PBX administrator Enter a valid accessible group number in existing field Field allows only numeric values Enter an optional suitable group name that correlates to the above specified group number Group name can be changed as desired The functionality isn t affected by user defined name replacement Enter an optional suitable group name that correlates to the above specified group number Group name can be changed as desired The functionality isn t affected by user defined name replacement Enter a valid accessible group number in existing field Field allows only numeric values Panasonic attribute names are thoroughly associated with their own Standard model It is allowed to rename these suggestions to your own preferences and settings in the PBX which are more desirable with you assignment Rename System attribute 1 using a description that correlate with current presence in the PBX Contact the responsible PBX administrator concerning name proposal Rename System attribute 2 using a description that correlate with current presence in the PBX Contact the re
20. s through the company s PBX 4 If the DISA number is incorrect or mistyped all calls will definitely fails when Mobisma is involved Always begin with a leading plus sign followed by country code when replace change this number e g 449123456789 The current field is formally dedicated your defined extension in the company s PBX e g 203 Value in is mandatory and should always contain your internal telephone line extension which originally is configured in your company s private branch exchange PBX The important part here is that this extension is equal with the extension in the PBX 4 otherwise the client may not act as it should Pin code is used generally when security options in the company s PBX are activated Your company For instance may use some restrictions to establish external calls or set presence Pin code option is only working for DTMF and haven t any impact on features related Mobisma s IP platform Pin code option for IPhone is disabled and cannot be used at all The field is left blank if the company s PBX doesn t use restrictions Under the following option it is clearly possible to change replace settings concerning international outbound calls Current PBX settings must however correspond to any replacement done here otherwise initiated international calls using Mobisma nextG client definitely will fall through The PBX 4 Country Code is in normal situations pre configured in th
21. s presence shows that you have gone for today Once you have set this presence you are no longer available for incoming calls on your extension Appropriate status will appears in Status menu and as an notification message when existing presence has been set in the PBX Set the presence in the PBX that you can be reached at another extension number of your choice Example You can be reached at 401 Appropriate status appears in My status menu and as a notification message To redirects incoming calls on demand select a recipient from colleagues or Contacts list or enter a number manually within the introduced form field The potential number might be an extension or an ordinary phone number 4 29 mobisma User manual Windows Phone Mobisma ME i Mobisma www mobisma com mobile smartness Presence Back at Input fields Enter HHMM Presence Out until Input fields Enter MMDD Presence In a meeting Presence System attribute 1 Set the time you expect to be back at office work Appropriate status including timestamp appears in the menu My Status and as a notification message when presence has been set in the PBX An appropriate time stamp needs to be selected from the introduced time picker for recognition within the PBX 41 Presented default time specification is regularly gathered from the local time set for your smartphone Here you can set the date you expect to be back Appropriate
22. sponsible PBX administrator concerning name proposal Rename Personal attribute using a description that correlate with current presence in the PBX Contact the responsible PBX administrator concerning name proposal Under the current option you easily apply your favourite extensions These extensions should frequently be used by you during the activities of the day If you are uncertain which extensions you could use for the purpose Please contact your PBX 4 administrator Add an extension 24 29 User manual Windows Phone Mobisma www mobisma com mobisma mobile smartness Enter extension Enter name of extension Enter name of extension Settings Extensionlist 2 Input fields Enter extension Enter extension Enter name of extension Enter name of extension Settings Extension list 3 Input fields Enter extension Enter extension Enter name of extension Enter name of extension Settings Extension list 4 Input fields Enter extension Enter extension Enter name of extension Enter name of extension Mobisma ME Add an extension Enter the name for the above extension Enter a name for the above extension Under the current option you easily apply your favourite extensions These extensions should frequently be used by you during the activities of the day If you are uncertain which extensions you could use for the purpose Please contact your PBX 4 administrator Add an e
23. ware of how any modification might impact the client The length of DIMF delimiter can be affected by this option If the DTMF pause length is too short established calls possibly would fail If this eventually would be the case add an additional delimiter character e g becomes 26 29 mobisma User manual Windows Phone Mobisma ME i Mobisma www mobisma com mobile smartness Settings PBX Date and time settings Input fields Date format Time format Settings Mex options Input fields Pbx prefix dial Length of the extension numbers This feature customizes date and time representation which can be seen under My status and on the desktop phone It s unguestionably only allowed using 24 hour format Here you influence outcome of the date format that presents in PBX and the Mobisma The primary pre condition is first and foremost that the PBX has this opportunity If the date format presents as Month Day e g 1201 MMDD it s legitimate to changing date presentation to Day Month e g 0112 DDMM Only numeric values are allowed For further help contact you PBX administrator This field describes the Time format that the PBX expects The default value is HHmm where HH is the hour in two digit format for example O1 for one a clock mm is minutes in two digit format for example 15 for 15 minutes Verify this with the person who configures the PBx 4
24. xtension Add an extension Enter a name for the above extension Enter a name for the above extension Under the current option you easily apply your favourite extensions These extensions should frequently be used by you during the activities of the day If you are uncertain which extensions you could use for the purpose Please contact your PBX 4 administrator Add an extension Add an extension Enter a name for the above extension Enter a name for the above extension Under the current option you easily apply your favourite extensions These extensions should frequently be used by you during the activities of the day If you are uncertain which extensions you could use for the purpose Please contact your PBX 4 administrator Add an extension Add an extension Enter a name for the above extension Enter a name for the above extension 29 29 mobisma User manual Windows Phone i Mobisma www mobisma com mobile smartness Settings Panasonic spec options Input fields Use Bloc dial Bloc dial DTMF char Group No for Forward to mobile My Mobile Extension Settings Windows Phone Specific Input fields Dtmf separator char Mobisma ME Under the current option you are able to Change Apply values exclusively related Panasonic PBX families If there are any uncertainties regarding these settings please contact your local PBX administrator dealer to gain more assistance within these questions
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