Limited Warranty Guide
Contents
1. non FCPA authorized distribution channel Products whose labels no longer contain a legible valid serial number will not be accepted for warranty service Repaired or replaced products assume the remainder of the Limited Warranty period applicable to the defective Product or sixty 60 days whichever is longer FCPA provides no Limited Warranty for Products originally purchased from countries other than the United States Purchasers of Products from foreign distribution channels outside of the United States must seek warranty coverage if any through the original source of purchase Warning and Limitation of Liability The Product should be used according to the User Manual and can only be serviced by an FCPA authorized service representative Product misuse mishandling and unauthorized service may result in personal injury Except as otherwise stated in the Limited Warranty FCPA makes no rep resentation or warranty express or implied with respect to Products FCPA disclaims any liability for indirect consequential punitive or special damages including without limitation damages for lost data data that is or is not erased lost revenue lost profits or replacement product costs aris ing out of the purchase use or performance of Product under any theory of liability even if FCPA has been advised of the possibility of such damages FCPA disclaims any implied warranty of mer chantability or fitness for a particular purpose after the Limite2. HOW TO CONTACT FUJITSU COMPUTER PRODUCTS OF AMERICA INC Pre Sales Information on Fujitsu Degausser Products www fcpa fujitsu com products degaussers or call 800 626 4686 Technical Assistance Center TAC Telephone technical support is available Monday Friday between the hours of 5 a m to 5 p m PST unless otherwise indicated at the FCPA website www fcpa fujitsu com Phone 800 626 4686 Web Based Technical Documentation and FAQ s I 1 8 www fcpa fujitsu com support degausser technical data html ae ji c Warranty c e ABOUT FUJITSU COMPUTER PRODUCTS OF AMERICA INC Fujitsu Degausser Products Fujitsu Computer Products of America Inc is a subsidiary of Fujitsu Limited a leading provider of customer focused IT and communications solutions for the global marketplace FCPA provides innovative solutions for the U S marketplace Current product and service offerings include high performance hard disk drives Magneto Optical drives scanners and scanner maintenance service palm vein recognition technology 10Gb Ethernet switches and degaussers oe FUJITSU FUJITSU COMPUTER PRODUCTS OF AMERICA INC 1255 East Arques Avenue Sunnyvale CA 94085 4701 408 746 7000 800 626 4686 Web site http us fujitsu com fepa Email info fcpa fujitsu com 2006 Fujitsu Computer Products of America Inc All rights reserved All statements herein are valid only in the U S for U S residents FU SU FCPA re
3. be defective or which does not conform to the product specifications will be repaired or replaced with a new or refurbished Product at FCPA s option Purchasers can also obtain the Limited Warranty information for the Product online by visiting www fcpa fujitsu com warranties warranty information warranty service guides degausser html Proof of purchase may be required to demonstrate eligibility for warranty service HOW TO OBTAIN LIMITED WARRANTY SERVICE Customers seeking service for Products covered under this Limited Warranty must first obtain an RMA Return Material Authorization Number available online at www fcpa fujitsu com warranties product returns online rma login html or by calling FCPA s Technical Assistance Center at 800 626 4686 The customer acknowledges that any product sent to FCPA that is not covered by the Limited Warranty may be returned by collect freight Products are supplied with a Product Manual Careful reading of the manual will answer most questions regarding the Product unpacking operation and maintenance For additional assistance please call Technical Assistance Center TAC at 800 626 4686 FCPA s TAC personnel will provide opinions to the customer on resolving the problem over the phone FCPA does not guarantee to fix or repair your Product over the phone If TAC determines the Product is defective and the unit is covered under the Limited Warranty TAC will initiate a service request T
4. d Warranty period and disclaims any implied warranty arising from a course of performance dealing usage or trade practice Some states do not allow limitations on how long an implied warranty lasts so this limitation may not apply to some purchasers This Limited Warranty gives the purchaser specific legal rights and the purchaser may have other legal rights that vary from state to state The price of products distrib uted by FCPA or its authorized dealers reflects the allocation of risk arising from the warranty exclusions and this disclaimer and limitation of liability
5. elephone support is provided as is without warranty of any kind FCPA will not be liable for any incidental special indirect or consequential damages third party claims loss of profits or data data that is or is not erased or loss of use of product or equipment or other benefits arising out of or in connection with the telephone support provided regardless of the form of action whether in contract or tort even if FCPA has been advised of the possibility of such damages Packaging and Shipping Guidelines The customer must ship all warranty returns using the original shipping container or authorized packaging in compliance with the Packaging and Shipping Guidelines Failure to do so may void the Product s warranty FCPA advises the customer to keep the original container and packing materials for future use Prior to shipment customer must remove and retain all add on items i e hand crank fixtures manuals etc FCPA does not accept responsibility for these items and they will not be returned with the repaired or replacement Product FCPA is not responsible for Product lost during shipment All Products being returned for Limited Warranty repair or replacement must be sent freight prepaid Each box must reference the following information Customer Contact Name Return Address Phone Number RMA Number The RMA number must be written on the outside of the shipping container for identification purposes Shipments not properly ide
6. ntified will be refused Customer can obtain current guidelines online at www fcpa fujitsu com warranties degausser Customer Responsibility By requesting service customer acknowledges the terms of the Limited Warranty including the disclaimer and limitation of liability provisions Disclaimer FCPA reserves the right to change at any time and without prior notice any of its service programs and service methods Warranty Exclusions FCPA s Limited Warranty does not apply to a Product that has been subjected to physical damage after purchase caused for example by casualty accident acts of God or transportation includ ing a by a failure to properly package and ship the Product back to FCPA for warranty service in accordance with FCPA s Packaging and Shipping Guidelines b from service modification or repair not performed by FCPA c by misuse unreasonable handling or maintenance mistreatment operator error failure to provide proper supervision or management including use of cleaning products or other accessories not approved by FCPA d by environmental conditions such as excessive heat or other unsuitable physical operating environment corrosion staining electrical work external to the product e by such other supplemental exclusions published from time to time online at www fcpa fujitsu com warranties warranty information warranty service guides degausser html f product purchased through a non FCPA representative or
7. serves the right to modify at any time without prior notice these statements its products product performance specifications product availability price service programs and Limited Warranty including the addition or deletion of covered products Fujitsu and the Fujitsu logo are registered trademarks and The Possibilities are Infinite is a trademark of Fujitsu Limited All other trademarks mentioned herein are the property of their respective owners THE POSSIBILITIES ARE INFINITE Printed in the U S A P N CG00002 008401 Rev A WELCOME Congratulations on your purchase of a Fujitsu Degausser Product Our Products are designed to provide Fujitsu customers the highest performance and quality All Fujitsu Degausser Products are covered by the following Limited Warranty LIMITED WARRANTY FOR FUJITSU DEGAUSSER PRODUCTS Fujitsu Computer Products of America Inc FCPA provides the following Limited Warranty on Fujitsu Degausser Products Products distributed by FCPA or through FCPA s authorized distri bution channels For a list of authorized distributors please call us at 800 626 4686 FCPA warrants that the Product from the time of sale through the Limited Warranty period will function properly under normal use be free of defects in materials or workmanship and will con form to the performance specifications applicable to the Product All Products are subject to the Warranty Exclusions described below A Product found to
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