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VIGIL HD Viewer v7.00.0000
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1. Encoder ADAM 4052 ADAM 4068 ADAM 6060 Comart USB DIO 1616 A and Loopback Device Specifies a USB attached DIO board Comart USB 1616 A Enabling System Beep causes the speaker located on the USB DIO to chirp on events such as triggered System Beep relays and opened closed alarm inputs USB DIO Board ADAM 4052 4068 COM Port Settings COM Port com v Baud Rate 9600 v h sj Adds an ADAM 4052 4068 COM port attached DIO device Specify COM port Stop Bits f z settings here Parity None Address t Duplex E ADAM 6060 Network Settings IP Address 127 0 0 1 Adds an ADAM 6060 network attached port ia DIO device Specify TCP IP settings here Timeout A ACTi Encoder Network Settings IP Address 127 0 0 1 Port eo Adds an ACTi encoder device Specify TCP IP and connection settings here User Name Admin Password oen Timeout 2 a 3xLOGIC VIGIL HD Viewer User s GuidePage 13 Doc 12052211 Edit X Delete fT g Up Down Input to reset relays Input Normal Open Closed Relay Normal Open Closed Relay Buttons 5 4 2fsfeffs s Allows for changes to the configuration of the selected DIO device The Edit DIO Device window is identical to the Add DIO Device window Removes the selected DIO device from the list Moves the selected DIO device up down the list and changes the numbering order of the inputs and outputs This selects a sin
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3. 2052211 7 Troubleshooting This section reviews common problems and error messages of VIGIL HD Viewer 7 1 No cameras are displayed in the live view Check that each camera is assigned to a layout position See Section 5 1 2 VSX IP Camera Type The VSX IP camera type includes support for 5 stream types which are configured by adjusting the camera number Stream type Camera number Example the camera number that should be range used for VSX IP cameras using channel 1 H 264 Main Stream 1 100 1 H 264 Sub Stream 101 200 101 MPEG 4 Main Stream 201 300 201 MPEG 4 Sub Stream 301 400 301 JPEG Stream 501 600 501 7 2 The live viewer will not start when Start Viewer is clicked Check that each camera is assigned to a layout position See Section 5 1 2 VSX IP Camera Type The VSX IP camera type includes support for 5 stream types which are configured by adjusting the camera number Stream type Camera number Example the camera number that should be range used for VSX IP cameras using channel 1 H 264 Main Stream 1 100 1 H 264 Sub Stream 101 200 101 MPEG 4 Main Stream 201 300 201 MPEG 4 Sub Stream 301 400 301 JPEG Stream 501 600 501 7 3 Signal Loss is displayed in the live view e Check the camera settings for the camera that is displaying Signal Loss e Ensure that the camera is online and operating correctly 3xLOGIC VIGIL HD View
4. 3XLOGIG Intelligent Video Surveillance VIGIL HD Viewer v7 00 0000 Users Guide May 2012 Revision Table of Contents 1 2 3 4 5 6 7 8 9 INTRODUCTION Hr 3 SYSTEM REQUIREMENTS sunnier nevnes cele eder soc cepe Ce gera c enna sioe evas nevne 4 SOFTWARE FEATURES vunnet bee dia cet wat RUE ern uade ER ne evden n Sagem a UE cR nado e ER x Ue daga sed 5 INSTALLATION MEE 6 4 1 INSTALEING FID VIEWER irit iit rar rbv ee queue tee eb vay beat bei drasse seid 6 42 UPDATINGHD VIEWER S M M 6 43 UNINSTALLING HD VIEWER 1 c ertt ren thv een ete knee o tere rent ov tecto tni v riter tbe v ette ide teet 6 led us 7 Bal CAMERA SETUP beoe ti e e e OE E EP a Reto uc p e Dd S ae 7 5 1 1 DVR Network Camera Type ccccccccsccesenecensecseaeesenenesneeceneessnaeeseneeessaeesaaeessaaneseneeseaeeteaeeneneseseaeenans 9 5 2 VSXIP Gam ra Type eorr ote D ture lee bt ia ean dis eu o ecu boder ride 10 5 22 MONITORS E 10 Bio PELAG medan akse Aae des ean 11 5 4 SADDITIONAL OPTIONS PEL 14 5 5 MENI BAR ER ai eee TE 16 56 PASSWORD PROTECTION aure eee ee irer NEEE E A 16 STARTING THE VIEWER sedan eriksen cesses Dosis AA veP I Cep CB COSI NROPI Cei 18 TROUBLESHOOTING vesen 19 7 1 NOCAMERAS ARE DISPLAYED IN THE LIVE VIEWL c cccccessccceessceeesenaeeeeecaeeeescnaeeeescsaeeeesssaeeeesesaeeeesseseeessae
5. 4x4 Zoom Digitally zoom and focus in on specific areas from a camera feed Proxy Server Support VIGIL HD Viewer can be used in conjunction with a proxy server Stream From A VIGIL Server DVR Able to stream inputs from a VIGIL Server DVR for HD Viewer display 3xLOGIC VIGIL HD Viewer User s GuidePage 5 Doc 12052211 4 Installation 4 1 Installing HD Viewer If you downloaded the install kit for VIGIL HD Viewer navigate to where the file has been saved using Windows Explorer and double click the EXE file that was downloaded to begin installation Note To update an existing version of VIGIL HD Viewer use the VIGIL HD Viewer update VGL file instead of the VIGIL HD Viewer install package EXE If installing from a CD load it into the CD ROM drive and run the EXE file on it Install Step Details Loads the InstallShield install wizard and displays typical installation Welcome information Begin The last chance to cancel prior to installing the application Installation The actual install process Copies necessary files creates shortcuts and Installapon installs registry information Install Once the install is complete you will be prompted to restart your computer Completion 4 2 Updating HD Viewer To upgrade VIGIL HD Viewer from previous version go to Start Menu gt gt Vigil gt gt Update This will open the Local Update Utility window Browse to the d
6. 512MB 1GB Video Card 64MB 128MB Memory Hard Drive Space for 20MB 20MB Installation Network Connectivity 10 100Mbps 1Gbps Note When streaming high definition cameras over an Internet connection it is best to keep the IPS images per second to the default setting of 1 To use a higher IPS it is suggested that you utilize your local area network for these cameras 3xLOGIC VIGIL HD Viewer User s GuidePage 4 Doc 12052211 3 Software Features This section describes some of the features of VIGIL HD Viewer Feature Details Supports ACTI Arecont AXIS Bosch Canon VB C50x IQEye JVC Merit Multiple IP Lilin Messoa Panasonic Pelco Sanyo Sentry 360 Insight Sony StarDot Camera Support Toshiba VSX IP VivoTek and generic HTTP cameras Different cameras will be added in future versions Multiple Monitor Support Program automatically detects connected monitors utilizing each one to display different layouts and cameras No Capture Card VIGIL HD Viewer supports up to 16 IP high definition cameras without the Required need for an installed capture card Digital Supports digital input output devices that allow alarm inputs trigger external Input Output circuits etc to be customized This functionality requires optional hardware Live View View up to 16 live camera feeds in full screen or arrange the layout and cameras to your specific needs Layouts include single 2x2 3x3 and
7. 52x288 ae Moe using web interface 160x120 Yes Messoa JPEG 320x240 HTTP 80 No PCM 640x480 ADPCM 1 JPEG or 640x480 HTTP M Panasonic wo 320x240 JPEG 80 Md cu Yes NM100 not 160x120 RTP Unicast 3xLOGIC VIGIL HD Viewer User s GuidePage 21 Doc 12052211 a Default Media Default Format Resolution Protocol Port User Password simultane MPEG4 ously Set Refresh interval MPEG 4 1280x960 pipe Panasonic teres Seox70 PEG MPEG 4 Max NP1004 simultane JPEG only RTP Unicast 90UPEG admin 12345 Yes Yes A A NP244 ously 640x480 320 MPEG4 KE connections Max 15FPS in JPEG full scan mode Max 15 simultaneou S Panasonic 640x480 connections NW47xsS 640x320 admin lt empty PTZ is using NS32X JPEG 320x240 HUE go gt v digital NP472 160x120 pan tilt and will only work when zoomed in Non standard Pelco 640x480 Video JPEG PSU HTTP 80 No supported Server by fast mA decompress and AZTech Pelco JPEG 704x470 HTP UDP T IP11x MPEGA 352x240 Multicast 80 49152 Admin admin Yes No guest guest Viewing Sanyo HD JPEG 3 Mega Pixel HTTP 80 admin admin No REET T nei E supported Administrator JPEG or 640x480 MPEG4 384x288 Sony not 320x240 HTTP 80 admin admin Yes Yes simultane 256x192 ously 160x120 StarDot JPEG Mega Pixel HTTP 80 admin admin No No Sentry JPEG Any HTTP 80 admin admin No 360 Toshiba
8. JPEG Any HTTP 80 root ikwb Yes Yes Multilple channel is TCP supported Both major Through Har streams and sub streams VSX IP ECT Any SDK 8000 god Yes Yes are supported MPEGA To use sub stream use JPEG camera number 100 as channel number Yes No For 554 RTSP MPEG 4 depen Under streaming VivoTek JPEG Up to 640x480 RTSP HTTP e ding develop JPEG use upon ment HTTP 3xLOGIC VIGIL HD Viewer User s GuidePage 22 Doc 12052211 Default Make Media Default Resolution Protocol User Model Format Port PassWord model camera type with cgi bin video jp g as URL 3xLOGIC VIGIL HD Viewer User s GuidePage 23 Doc 12052211 9 Contact Information 3xLOGIC www 3xlogic com is based in Victoria British Columbia and is the manufacturer of the VIGIL line of digital video products which have been available under a variety of OEM names and our own VIGIL name for over 10 years 3xLOGIC has offices in Victoria BC Canada and in Westminster Colorado USA Please visit our 3xLOGIC web site at www 3xlogic com Please contact us by e mail at support amp 3xlogic com technical support or using the following contact information 3xLOGIC Technical Support Toll Free 877 3XLOGIC 877 395 6442 Email support Q3xlogic com Website www 3xlogic com 3xLOGIC Corporate Headquarters 16 6782 Veyaness Road Victoria BC V8M 2C2 Canada 3xLOGIC USA Main Office 6510 West 91st Avenue Westminster CO 80
9. Opens the Preview amp Settings window where zoom and video loss settings are configured for the camera Zoom Settings Zoom Ratio Move Vertically Move Horizontally Reset Video Loss Settings iw Blank Detection Sensitivity Message Front Door Camera Offline Trigger Relay ADAM 6060 1 Zoom Settings Zoom Ratio Move Vertically Move Horizontally Reset Zoom Presets Use these buttons to adjust the camera zoom position Resets the zoom settings to their default values Click on any zoom preset button to automatically zoom to the preset position Video Loss Settings Blank Detection Enables Blank Detection so that when the camera is online but is blank i e all one color the video loss message will display in the live viewer 3xLOGIC VIGIL HD Viewer User s GuidePage 8 Doc 12052211 Sensitivit Adjusts the sensitivity for Blank Detection where a higher sensitivity requires y less conformity in color to trigger a video loss signal Type a message to display in the live viewer in the event of a video loss A Message Signal Loss message with the start time of the loss will display in addition to what is entered here Trigger Relay The relay output to trigger when a video loss is detected Note An AUX device must be configured in the AUX Device Settings before a relay can be selected Please refer to Section 5 3 Relays
10. Settings Input to reset relays Comart USB 1616 HEEEHEEHBER IV Identify Monitors Run Viewer At Startup CSI Technologies Inc Check this box to allow automatic startup of the live viewer when the program is loaded This option only applies to the live viewer the HD Viewer program will load at Windows normally Run Viewer At Startup Opens the IPS window where the current IPS rate of all configured cameras is Show IRS displayed Camera Description IPS front door office reception parking lot Start Viewer Starts the live viewer based on your current configuration settings 3xLOGIC VIGIL HD Viewer User s GuidePage 15 Doc 12052211 Close 5 5 Minimizes the HD Viewer program to the system tray To exit the program use the File menu and select Exit Menu Bar These menu items can be found at the top of the VIGIL HD Viewer window File Log Off Change Login Exit Logs out and enables password protection that prevents any settings from being changed Allows you to enable disable edit the password protection See Section 5 6 Password Protection for more information Closes the HD Viewer application Advanced Settings Proxy Server Opens the Proxy Server Settings window where an HTTP proxy server connection can be enabled and configured To enable this feature check the Enable HTTP Proxy box then enter an IP address and po
11. er User s GuidePage 19 Doc 12052211 7 4 DIO device warning box appears Vigil HD Viewer A 4 problem was detected on the DIO device s Comart USB 1616 4 ADAM 6060 Please check your settings and or contact technical support e Ensure that your DIO device is connected and installed properly 3xLOGIC VIGIL HD Viewer User s GuidePage 20 Doc 12052211 8 Supported Network Cameras The following table lists supported network cameras and their respective features Also listed is typical connection information such as default TCP port settings and username passwords A Default Media Default Format Resolution Protocol Port User PTZ Password Any JPEG camera using HTTP protocol can HTTP wd MAE Any HTTP 80 record with this setting URL of JPG image must be specified AT MPEG4 JP 720x480 576 TCP UDP re EE uum EG 352x240 288 Multicast 6002 3 develop ment Arecont TFTP UDP JPEG An 69 80 HTTP d HTTP Arecont TFTP UDP SDK JPEG Any HTTP 80 DEUS Yes Yes JPEG RTP depen depend Axis MPEG4 Any Unicast Mul Varies Eu ng ticast PE HC MPEG4 model model Non standard JPEG image not supported Bosch JPEG Any HTTP 80 No by fast decompress and AZTech CODEC Canon 320x240 VB C50x JPEG EN HTTP 80 Yes IQEye JPEG Any HTTP 80 No JVC JPEG Any HTTP 80 No Save preset MIR not Merit Lilin Any Merit Lilin Pixord supported JPEG HTTP 80 Yes you can only Pixord 704x576 t 3
12. for information on how to do this 5 1 1 DVR Network Camera Type A VIGIL DVR can be connected in the same way you would connect to an IP camera and display any camera that it currently receives This allows analog video to be relayed from a recording DVR to HD Viewer m A Switch DVR 1 Analog Cameras The same analog camera feeds connected to DYR1 are streamed over the network and are visible to HD Viewer HD Viewer To set up this configuration select the VIGIL DVR Network Camera Type The recommended settings for this setup are Address The IP Address of the VIGIL Server DVR Port The live Video Port default 22802 3xLOGIC VIGIL HD Viewer User s GuidePage 9 Doc 12052211 Timeout The number in seconds before closing a connection IPS The IPS should be set to a value equal to or greater than the recording key frame rate on the remote DVR camera input Use the A Frame setting for camera inputs with low key frame recording i e AZTech Camera Number The camera input number on the remote DVR to display in the live viewer User and Password The username and password used to log into the remote DVR 5 1 2 VSX IP Camera Type The VSX IP camera type includes support for 5 stream types which are configured by adjusting the camera number Stream type Camera number Example the camera number that should be range used for VSX IP cameras using channel 1 H 264 Main St
13. gle input to reset all triggered relays This input can be configured for Normal Open or Normal Closed operation This refers to whether the input circuit is normally complete closed or broken open Choose to set the normal state for inputs to open or closed Choose to set the normal state for output relays to open or closed The numbered buttons in the Re ays section allow you to manually enable and disable relays To do this click on the button of the corresponding relay When a relay is enabled the corresponding button will latch on and flash red This is also what you will see when a signal loss triggers a relay q Note These buttons are only available when an AUX device has been added in the AUX Device Settings and when the live viewer is running Additional Options This section provides some detail on the options found at the bottom of the VIGIL HD Viewer window Iderk y Monitors T Identify Monitors Run Viewer At Startup Start viewer Close Checking this box will display a large number on each of your detected monitors allowing you to easily determine which number corresponds to which monitor Uncheck the box to remove the numbers 3xLOGIC VIGIL HD Viewer User s GuidePage 14 Doc 12052211 Camera Setup Type Camera 1 foisted Camera 2 foisted Camera 3 isea Camera 4 Disabled CameraS pisabled Camera 6 Disabled Camera Disabled m Relays DIO
14. ingle IP camera with its own configuration Here is a summary of the column information T Select the type of camera to display The Disabled option simply disables the ype camera A short description or camera name that identifies the camera this description Description is displayed above each camera in the live viewer The length of the description is limited to 20 characters Show Check this to show the camera description in the live view Address This is the IP address of the camera that you are configuring Port This is the port number for the camera that you are configuring The number of seconds before a connection is dropped and Signal Loss is Timeout displayed if a connection cannot be made with the camera 3xLOGIC VIGIL HD Viewer User s GuidePage 7 Doc 12052211 IPS User Passwd Preview amp Settings E Preview amp Settings Images Per Second The rate that the camera will update the image on the screen This can range from one image per day up to 30 IPS with many options in between With certain cameras this option cannot be changed from the default value Some cameras require login information before a connection can be made Enter the user name and password in these fields if applicable Web Settings Provides a quick shortcut to the web based configuration of the network camera For more information on configuring the camera please see the documentation from your camera manufacturer saua
15. ownloaded or saved upgrade file update files use a VGL file extension and click Open Click Update to begin the update process The update process requires you to restart your computer Please allow it time to perform the update completely 4 3 Uninstalling HD Viewer To uninstall VIGIL HD Viewer go to Add Remove Programs located in the Windows Control Panel Click Remove by the entry VIGIL HD Viewer Follow the prompts to perform the removal process 3xLOGIC VIGIL HD Viewer User s GuidePage 6 Doc 12052211 5 Operation This section details the general usage of VIGIL HD Viewer When the program is opened the main VIGIL HD Viewer window will display DP Vigil HD Viewer File Advanced Settings Help Camera Setup Type Description Show Address Passwd Preview amp Settings r Camera t Acti 7 fHocami l Itestys 6002 6 reer Web Settings Ar Camera 2 vigl DYR vi Hocam2 802 60 iis use P Camera3 Canon V8 C50x oss 60 fiis WebSetngs Emms Camera 4 Disabled Camera 5 Dssbled Camera 6 Disabled Camera 7 Camera amp Monitors a Relays AL Device Settings Input to reset relays None Input Normal Open C Input Normal Cosed Relay Normal Open Relay Normal Closed Jz 3 EAE 5 1 Camera Setup The Camera Setup section consists of a large table with many configurable fields Each row of the table represents a s
16. r Repeat this step multiple times to fully configure the layout Monitor Setup Ok Cancel 5 3 Relays This section allows a digital input output DIO device to be configured This optional piece of hardware provides the functionality to trigger a given relay digital output upon detection of a signal loss It also allows the user to reset triggered relays by monitoring a given digital input To use the Relays feature you must first install the DIO device by following the documentation provided by your manufacturer The installation is generally a simple process consisting of plugging the DIO board into an available USB port or COM port and installing the driver CD when prompted Relays AL Device Settings Input to reset relays None ES Input Normal Open C Input Normal Closed Relay Normal Open C Relay Normal Closed 2 ss 5 3xLOGIC VIGIL HD Viewer User s GuidePage 11 Doc 12052211 Relays Opens the AUX Device Settings window where DIO devices can be added AUX Device Settings configured and removed Note that an AUX device must be installed before this feature is available AUX Device Settings E X 4 4 Add Edit Delete Ur Down Device Inputs Outputs aux Serial Port 1 6 1 6 ACTi Encoder ADAM 4068 Comart USB 1616 4 7 22 3xLOGIC VIGIL HD Viewer User s GuidePage 12 Doc 12052211 Adds a DIO device to the list of available DIO devices Types include ACTi
17. ream 1 100 1 H 264 Sub Stream 101 200 101 MPEG 4 Main Stream 201 300 201 MPEG 4 Sub Stream 301 400 301 JPEG Stream 501 600 501 5 2 Monitors Click a number in the Monitors section of the VIGIL HD Viewer window to open the Monitor Setup window This window allows you to choose which cameras and layout to display in the live viewer for the selected monitor First a layout for the live viewer must be chosen select the layout by clicking on one of the layout buttons on the right side of the Monitor Setup window Monitor Setup EEK X Ok Cancel This is a single view layout for only one camera The program will expand the video to fill the entire monitor E 3xLOGIC VIGIL HD Viewer User s GuidePage 10 Doc 12052211 Displays up to 4 live camera views simultaneously in a 2 by 2 grid layout Displays up to 6 live camera views simultaneously in a 2 by 2 grid layout Displays up to 9 live camera views simultaneously in a 3 by 3 grid layout EH EH HH Displays up to 16 live camera views simultaneously in a 4 by 4 grid layout i Reverts to the previously configured layout acting as a cancel button that will remove any changes made since the window was first opened Once a layout is selected cameras must be assigned to a position within the layout to do this right click on a position and select a camera number The layout position will change from an X i e no camera to the camera numbe
18. rt number for the proxy server ss Proxy Server Settings X v Enable HTTP Proxy Proxy Server 10 1 12 12 Port eso OK Cancel Help User Manual About 5 6 Opens the HD Viewer user s manual in Adobe Reader Opens the About window which displays some basic information about HD Viewer Password Protection To enable user login go to File Change Login enter the desired password and click OK This will ensure that the user inputs a password before any settings can be changed Note When Run Viewer At Startup is enabled the live viewer will start without having to input a password 3xLOGIC VIGIL HD Viewer User s GuidePage 16 Doc 12052211 Change Login Password ores Confirm Password tab To disable password protection go to the Change Login window and input a blank password A message box will prompt you to confirm that you would like to have a blank password click Yes to keep the blank password 3xLOGIC VIGIL HD Viewer User s GuidePage 17 Doc 12052211 6 Starting the Viewer Once the HD Viewer has been configured click _Start viewer at the bottom of the VIGIL HD Viewer window to display the cameras Engineering 1 BoardRoomOverhead This is a screenshot of a 2 by 2 layout using 3 normal IP cameras and 1 high resolution IP camera To exit the live viewer press the Escape Esc key 3xLOGIC VIGIL HD Viewer User s GuidePage 18 Doc 1
19. s 19 Check that each camera is assigned to a layout position See Section 5 1 2 VSX IP Camera Type 19 7 2 THE LIVE VIEWER WILL NOT START WHEN START VIEWER IS CLICKED c cccccesseceeeeneecessneeeeeesneeeeessnseeeeesaes 19 Check that each camera is assigned to a layout position See Section 5 1 2 VSX IP Camera Type 19 SUPPORTED NETWORK CAMERAS eese eeeeeeeeee eene nenne nnne nnnm nnns nnne nnmnnn ennnen nnmnnn nennen 21 CONTACT INFORMATION eects i a ee ede cn 24 3xLOGIC VIGIL HD Viewer User s GuidePage 2 Doc 12052211 1 Introduction This guide describes the installation and operation of 3xLOGIC VIGIL HD Viewer This version of the user s guide is current to version 7 0 of VIGILHD Viewer VIGIL HD Viewer allows you to display and manage multiple up to 16 high definition IP cameras per monitor from a single application It is completely customizable and supports multiple monitors manipulating relays and a variety of types of high definition and normal resolution IP cameras 3xLOGIC www 3xlogic com produces enterprise class DVRs and state of the art surveillance software 3xLOGIC VIGIL HD Viewer User s GuidePage 3 Doc 12052211 2 System Requirements The following table outlines the minimum and recommended platforms for running VIGIL HD Viewer PC Feature Minimum Recommended Operating Windows 2000 Windows 7 Pro 64 bit System CPU 2 0GHz 3 0GHz RAM
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