UCO Cisco Phone User Manual
Contents
1. who will be on the conference Step 1 Initiate the conference by either a Hitting the Conference ES Button b Hitting the Conference Soft Key CISCO PHONE GUIDE 8851 Rev 3 12 2015 Step 2 Choose whether you will perform a warm or cold conference a For a warm conference dial the number of the person you wish to add to the call and wait for the recipient to answer the call You can then provide them with information regarding the conference call Then continue to step 3 b For a cold conference as soon as the recipient s line starts ringing continue to step 3 without waiting for them to answer This is NOT recommended because the recipient may not answer and you will have effectively conferenced in with their voicemail greeting Step 3 Complete the conference by either a Hitting the Conference ES Button b Hitting the Conference Soft Key NOTE Ad hoc conference calls may have a maximum of 4 UCO participants If you need more than 4 UCO participants or off campus participants contact the UCO Service Desk at 974 2255 or support uco edu to find out the options available to you CALL LOG To see a list of the calls you have made received and missed hit the Applications button and then select Recents This will display a list of your calls You can use the Arrows and Selection Key to select a call and then hit the Dial Soft Key to call the person back To call an off campus number you may need to edit the numb2. 123654 You can change it under the General Settings tab instructions listed below c Your Personal Directory will stay logged in until you hit the Log Out Soft Key or your phone reboots 4 Use the first few letters in the person s first name or last name or a combination of the two and hit the Search Soft Key If you want to display the entire directory hit the Search Soft Key without entering any information 5 Use the Arrow and Selection Keys to choose the person you wish to dial and hit the selection button 6 You will be presented with the person s phone numbers home mobile work Use the Arrow and Selection Keys to choose which number you want to dial and hit the Dial Soft Key IM amp AVAILABILITY TAB Do Not Disturb Checking this box will put your desk phone into Do Not Disturb mode Your desk phone will not ring when a call comes in Status Policy If checked your IM status will note that you are busy if there is a meeting on your Outlook calendar This setting will be covered in more detail in Jabber training GENERAL SETTINGS TAB Phone Services PIN This allows you to reset your phone services PIN not your voicemail PIN This PIN is used for your Personal Directory BLUETOOTH DEVICES This phone allows you to connect a headset or cell phone through Bluetooth Bluetooth enables low bandwidth wireless connections within a range of 66 feet 20 meters The best performance is in the 3 to 6 foot 1 to 2 m
3. E GREETING MANUALLY To manually deactivate your Alternate Greeting access your voicemail box and hit 4 1 2 CISCO PHONE GUIDE 8851 Rev 3 12 2015 9 UNIFIED MESSAGING The new voicemail system is integrated with UCO s email system When you receive a voicemail an email will be sent to your email inbox with a WAV file attached You may open this WAV file in Outlook webmail or on your smart phone to play your message s soon as the email is marked as read the voicemail system will be notified and the red voicemail indicator on your phone will turn off assuming that was the only unread voicemail The opposite is true as well If you listen to the message on your phone the email will be marked as read Deleting the message from either your email or your phone will delete it from the other location as well For organizational phones not tied to an individual user unified messaging is not set up by default If you would like to forward the voicemail to email contact the UCO Service Desk at 974 2255 or support uco edu with the extension and the desired email account ANALOG AND USB HEADSETS For a wired headset plug it into the headset port on the back of the phone When looking at the back of the phone the port will be on the right side just above where the handset is plugged in For a USB headset plug it into the USB port on the phone You should receive a pop up telling you that the headset has been connected To u
4. NET 8 Changing your Standard Greeting main greeting cccccccesccccccesseccccceeseccccceesecceeceeecccsseuecccesueneeseeseuneesesseuseecesseuneesessugneseeteaees 9 Options in the Voicemail System EE MR 9 Alternate GREENS EE EEE EE EE EE E E 9 Recording the Alternate Greeting LN 9 Activating Your Alternate Greeting rs ciiccccasanswadaasindanseanenssmpausamrcaeauisanndivenssnneietarsnscuwtai oieidoussisacaoastvateasiaiiteatemaousbarenteaasancameaeiunsseoseiaeswdss 9 Deactivating Your Alternate Greeting Manually cccccccccssssccccceeseecccceeeeceecaeeecesseanseceesaeeeecesseeaeeceesaeaseeeesaeaseeessaeaeeeesaggssss 9 Ved Ne 10 ANALOG AND USB HEADSETS ccccccccssssecceceeseccecaesecceeaeseceeeaeeeeceeeaeeeeeeeeseeeeeeeeeeeeeeesaeeseeeesseaeeeeeeaeaseeeesaeuseeessaenseeeesagaeeessagneeeeees 10 MY PHONE PORTAL MYPHONE UCO EDU rrsnnnnnnnnnrnnnnnnnnrnnnnnnnnrnnnnnnnsrnnnnnnnsrnnnnnnnsrnnnnnnnsennnnnsnsnnnnnnessnnnnnnsssnnnnnnsssnnnnnnessnnnnnnessensnnnessennnn 11 PHONES IN 12 MING NN 12 Phone ONNE Sats cicero cero vss recta se ey erceeine Sta eis re sei ops tts peers ors cava ind ne ts ne em E E pon URPay Seats tine E 12 Voicemail INO ELINA CIO Mesaisinde aaae aiaa 13 IMS AVAILABILITY TAB cre E sc cnn E E E N S 14 GENERAL SETTINGS TAB nosiniai NAANA EANA Eka N E a ED da bd 14 BLUETOOTH DEVICES cee sass ches ea sevssne specs seaeesuneastesdedecvadatcnsousaessausncnebactusteinecasetsseesadvsceeencusvadeston
5. O PHONE GUIDE 8851 Rev 3 12 2015 A CALL BASICS You can place a call using any of the following methods 1 Lift the receiver and dial TIP Dial and then the on 2 Hit the Speakerphone button and dial campus extension to go directly 3 Hit the New call Soft Key and dial to a user s voicemail You can end a call using any of the following methods 1 Hang up the receiver 2 Hit the End call Soft Key 3 Hit the red Hang Up button ADDITIONAL CALL INFORMATION On Campus Call Dial the 4 digit extension of the other party Local Call Dial 9 followed by the 7 digit number of the other party Long Distance Call Dial 9 then 1 then the area code and phone number of the other party You will then be prompted to enter your long distance code After doing so your call will be connected International Call Dial 9 then 011 then the country code area code and phone number of the other party You will then be prompted to enter your long distance code After doing so your call will be connected if you have been granted international dialing privileges Emergency Call Dial either 911 or 9 followed by 911 to connect with your local 911 dispatch center PUT A CALL ON HOLD You place a call on hold using any of the following methods 1 Push the Hold D Button 2 Push the Hold Soft Key You can resume a call on hold using any of the following methods 1 Push the Hold D Button 2 Push the Resume Soft Ke
6. UNIVERSITY OF CENTRAL OKLAHOMA J Information Technology Cisco Phone User Manual December 2015 v3 CISCO PHONE GUIDE 8851 Rev 3 12 2015 CONTENTS PUTIN TN 3 PHONE SETTINGS nn ne eee ee eee ee ee eee 4 VENN 4 Mie hr 4 Wallpaper EE ER nwa ead Aled sans wave E 4 PE 4 FING EEE NE NE NE NT NN E 4 SEES SEE ET EN EE EEE 5 FANN 5 Putra Ca OUD PON Ghassan sce 5 142544 5 PIN hp NNN 5 311 ol 11 EEE EE ER A E E AT 5 PN NN 6 PENN ON 6 hare FAN 6 Forwarding Calls FROM Your Phone ON CAMPUS ONLY ccccccccsseecccceessecceceeeecceseueecceseeneecesseueeecesseeneccessueeeecessaunesessugeeeeeses 6 Conference Calina MIN sje 6 0 Eo REE EEE EEE EEE EE EEE eee 7 VEDEN rv 7 VOICE IVIA MW edicexctiescncesaussaunncieoesnsavarcennneaassssanetennossanransnvancesaleyaanernanesqaucuannensadesseraurssiensadesquantiueseusavansenatenseersauetcanessaaseanaveneonaaraanensaneseuueemuenennt 8 Initial Voicemail Setup ic ces serene ease venectn atc cis stn a nsec ctvm eset crs sec vise ctor sents atop sete etacew ancnif a ale cite cts ce otemiom sme cue eventual 8 Accessing your voicemail from your phone cccccsssecccccesseececcaeecccessaeeceesauseeceessaueeeesseeseeeeesaaaeeeeesuaaeeceesaeasecessaaueeeesssaueesessagaeses 8 Accessing your voicemail from OFF CAMPUS cccccccccccssssccecceesecccesseseeceesaeeeeecssensecessaeseceeesaeaseeeesaeseceesaensecessaaneceessuaneeessuaasses 8 Vear 8 Changing your REN
7. d dials fewer if you have more than 1 line on your phone Any speed dials entered past the number you have available on your phone will be unusable CISCO PHONE GUIDE 8851 Rev 3 12 2015 12 RING SETTINGS To change what happens when you are on or off a call when a new call comes in 1 Do Nothing The caller ID will still display on the screen but the line button will not flash and no audio of any kind will play to alert you to an incoming call 2 Flash Only No audible alert of an incoming call will be played but the line button will flash 3 Ring Your line will ring audibly until the call rolls to voicemail or you answer it 4 Ring Once The line will ring once and then flash continually until the call rolls to voicemail 5 Beep Only only available when on a call When a call comes in you will hear a beep but the line will not ring This is similar to what most people experience with call waiting on their home phone or cell phone VOICEMAIL NOTIFICATION SETTINGS You can choose how you are notified when you receive a voicemail 1 Turn on Message Waiting Light Do you want the light on your handset to light up when you have a voicemail 2 Display Screen Prompt Do you want the voicemail icon to appear on your phone screen when you have an unread voicemail 3 Do you want a tone to be played in your handset if you receive a voicemail while on another call CALL HISTORY You may choose whether your pho
8. ecsetatancesacussassianstanesduteauntevonsoudveacanaxotans 14 Sync a Bluetooth NE 14 VINNE NNN 14 Downloading amp Deleting the Cell Phone Contact List rrrrrronnnrrnnnnnnnrrrrnnnnnrrrrnnnnnrrrrnnnnrrnnrnnneerrnnnnneernnnnnnesrnnnnnnesrnnnnnnesennsnnssssensnnnee 15 Initiating a Cell Phone Call from Your Desk Phone rrrrnnnnnnnnnnnnnnrnnnnnnnnrnrnnnnnnrnnnnnnnnrnnnnnnnsrnnnnnnnsrennnnnesennnnnnssrnnnnnsesennnnnnessensnnnessensnneee 15 Moving the Audio of a Cellular Call Between Your Cell and Your Desk Phone rrrrnnnnnrnnnnnnnnrnnnnnnnrrnnnnnnnnrnnrnnnnnrnnrnnnenrnnrnnnnsrnnsnnnee 15 CONTACT INFORMATION asmsnnonnnrnnnnnnnnrrnnnnnnnernrnnnnsrnnrnnnsssnnnnnnsssennnnnsssnnnnnnsssnnsnnnessnnnnnnessenrnnnesennnnnesennnnnessnnnnnnesnnnnnnesennnnnssssennnnnsssensnnnee 15 CISCO PHONE GUIDE 8851 Rev 3 12 2015 gt BUTTON LAYOUT I I I I I I I I lS wee ee ee ee a l I I I I I L I I I I 4 4 I I I Incoming Call or Voicemail Indicator 2 Feature and Session Buttons J Green Steady Active call Use feature buttons left side to view J Green flashing Held call calls ona line or access features such Armier Tahing incoming call as Speed Dial Use session buttons right side to perform tasks such as resuming a held call 3 Soft Keys 4 Back 3 Navigation Hang Up B 5 Hold a Transfer Conference EY Headset cay Speakerphone Mute E3 7 V
9. er first before dialing After highlighting the number you want to call select the more Soft Key and then select Edit Dial You can then add a 9 or remove the area code Below are the possible icons in your call log i RE Received Placed Missed UCO DIRECTORY The UCO Corporate Directory allows you to look up any person on the UCO Cisco phone system by their First Name Last Name or Extension 1 Hit the Directories Button 2 Use the Arrow and Selection Keys to choose the Corporate Directory or hit 2 on the keypad 3 Use the first few letters in the person s first name or last name or a combination of the two and hit the Search Soft Key 4 Use the Arrow and Selection Keys to choose the person you wish to dial and hit the Dial Soft Key The Personal Directory option is covered in the Advanced Features section CISCO PHONE GUIDE 8851 Rev 3 12 2015 VOICEMAIL INITIAL VOICEMAIL SETUP 1 Hit the Voicemail button on the phone 2 Enter the default PIN of 123654 3 You will be prompted to perform the following a Record Your Name Record your name first and last If you do not create a full greeting next option this is what will play for callers Sorry lt your recorded name gt is not available oO Record Your Greeting You will be asked to record a greeting Should you choose to record one this will be used instead of your recorded name when someone reaches your voicemail box Typical
10. eter range To sync a Bluetooth headset or cell phone to your desktop phone hit the Applications button and then select Bluetooth Option 3 This will take you to the Bluetooth options page By default Bluetooth and Hands free 2 way audio are both set to OFF To use the Bluetooth function you must turn both of these on This must be done before attempting the options below SYNC A BLUETOOTH HEADSET 1 Hit the Applications button Hit 3 to go to the Bluetooth screen Hit 3 again to select Add Bluetooth Device 2 Put your headset into Pairing Mode see the headset s instruction for how to do this 3 You should see your headset pop up on the 8851 s screen Hit the Pair Soft Key and your headset will be paired SYNC A CELL PHONE Intelligent proximity allows you to connect your 8851 with your smart phone While connected you have the ability to access your smart phone s contact list and missed calls from the desk phone and initiate calls on your cell from your desk phone while using the desk phone s handset or speakerphone for the audio NOTE You will lose a speed dial button on your desk phone if you sync your cell phone because the desk phone requires a button for your cell phone CISCO PHONE GUIDE 8851 Rev 3 12 2015 14 1 Hit the Applications I button on your phone and then hit 3 to go to the Bluetooth screen Hit 3 again to select Add Bluetooth Device 2 Put your cell phone into Bluetooth mode
11. hone along with a listing of the extensions on the phone is available PHONE SETTINGS You may set your personal preferences by clicking on Phone Settings SPEED DIALS The 8851 phone has 5 line buttons that may either be lines or speed dials For example a phone with 1 line has 4 speed dials while a phone with 2 lines has 3 speed dials You may set your own speed dials On the Phones tab choose the Phone Settings menu on the left side Then click Speed Dials on the right side Click Add New Speed Dial You will see the following window Add Speed Dial Number URI Label Description Speed Dial Required Save Cancel Number URI This is the number that will be dialed when the speed dial button is pressed such as 5555 for x5555 or 95551234 to dial 555 1234 Remember to put a 9 ahead of any outside number Label Description This is what will show up on your screen For Example Bob s Cell Speed Dial The number you type in here will determine which speed dial button is used Putting a 1 in this field will make this your 15 speed dial button putting a 2 would make it your 2 speed dial button etc When you are done the screen should look like this v Speed Dial Numbers Add New Speed Dial Dial Label Number Bob s Cell Phone 95551234 Billing Department 5555 NOTE The system does not stop you from entering more speed dials than you have available here Remember that you only have up to 4 spee
12. ndard greeting access your voicemail box then press 4 1 1 and follow the instructions OPTIONS IN THE VOICEMAIL SYSTEM Voicemail Keypad Options Review saved messages Delete the current message goes to deleted messages Review deleted messages Change setup options Change greetings Turn alternate greeting on or off 42 0 Change Voicemail PIN Forward Voicemail 5 after listening to voicemail ALTERNATE GREETING Permanently Delete Deleted Messages 352 200 An alternate greeting allows you to record and use an out of office greeting for vacations or holidays without overwriting your Standard Greeting You must first record your alternate greeting then turn it on RECORDING THE ALTERNATE GREETING To record your Alternate Greeting access your voicemail box then press 4 1 3 3 and follow the instructions ACTIVATING YOUR ALTERNATE GREETING To activate your Alternate Greeting access your voicemail box then press 4 1 2 You will be asked whether you want to set an end date for this greeting so that it automatically reverts back to your Standard Greeting after the selected date If you want to set a specific end date hit 1 then 9 here instead of You will be asked to enter a month day and time when you want the voicemail system to revert your greeting back to your Standard Greeting To manually switch back to your Standard Greeting at a later date you may simply hit DEACTIVATING YOUR ALTERNAT
13. ne keeps a call history If you have multiple extensions on your phone this choice can be made on a line by line basis PHONE CONTACTS PERSONAL DIRECTORY SETUP amp USE This is where you can enter contact information for your Personal Directory on your phone The Personal Directory is a directory accessible only to you It exists for you to enter your personal or business contact information so that you can search through it in a similar manner to the UCO Corporate Directory Any contacts entered here will be immediately available in your Personal Directory To add a new contact 1 Click Create New Contact a Display Name How will they appear in your Personal Directory e g Eye Doctor b First Name used for searching your address book c Last Name used for searching your address book d Work Home Mobile Phone numbers for the contact Don t forget to put a 9 for public numbers 2 Click Save NOTE You cannot sync your Personal Directory with your To use the Personal Directory Outlook tact utlook contacts or use a ER spreadsheet to upload contacts 1 Hit the Directory Button 2 Use the Arrow and Selection Keys to choose the Personal Directory or hit 1 on the keypad 3 Log into your Personal Directory CISCO PHONE GUIDE 8851 Rev 3 12 2015 13 a The username is your computer username b The PIN is your phone services PIN this is not the same PIN you use for voicemail NOTE The default PIN is
14. oicemail EN Applications B Directory E Volume ERNE Red steady Remote line in use E Red flashing Remote line on hold 0 00 CISCO PHONE GUIDE 8851 Rev 3 12 2015 3 BASIC FEATURES PHONE SETTINGS You can customize your phone settings to your individual preference for each of the items below VOLUME The Volume bar CHE is located to the left of the keypad To adjust the handset headset or speakerphone volume press Volume when the phone is in use To adjust the ringer volume press Volume to the left or right To silence the phone when ringing press Volume left one time Pressing Volume multiple times lowers the ringer volume RINGTONE 1 Press Applications 3 2 Select Settings gt Ringtone 3 Select a line You can select a different ring tone for each extension on your phone 4 Scroll through the list of ringtones and press Play to hear a sample 5 Press Set and Apply to save a selection WALLPAPER 1 Press Applications E 2 Select Settings gt Wallpaper 3 Select a wallpaper image 4 Press Set to save a selection SCREEN BRIGHTNESS 1 Press Applications 2 Select Settings gt Brightness 3 Press the Navigation cluster left or right to increase or decrease the brightness and press Save FONT SIZE 1 Press Applications 2 Select Settings gt Font Size 3 Select Tiny Small Regular Large or Huge 4 Press Save CISC
15. recorded greetings are You have reached the voicemail box of lt your name gt am unable to take your call right now but if you will please leave your name number and a brief message will return your call as soon as possible o Set your Voicemail PIN Your PIN must be a minimum of 4 digits You will be asked to enter your new PIN twice to verify it d Select Directory Listing Preference This setting determines whether you are listed in the Dial By Name Directory for the university By default everyone is listed If you do not want people to be able to reach you through the Dial By Name Directory hit 1 when prompted and you will be unlisted ACCESSING YOUR VOICEMAIL FROM YOUR PHONE 1 Hit the Voicemail button 2 Enter your PIN ACCESSING YOUR VOICEMAIL FROM OFF CAMPUS 1 Dial 974 3100 2 At the prompt enter your extension and voicemail PIN NOTE This option will not be available until December 16 VOICEMAIL PIN If you have forgotten your voicemail PIN contact the UCO Service Desk at 974 2255 or support uco edu to have it reset If you know your current voicemail PIN but would like to change it access your voicemail box press 4 3 1 and follow the instructions CHANGING YOUR RECORDED NAME To change your recorded name access your voicemail box press 4 3 2 and follow the instructions CISCO PHONE GUIDE 8851 Rev 3 12 2015 g CHANGING YOUR STANDARD GREETING MAIN GREETING To change your sta
16. ringing on your phone you may answer it If you do not answer the call it will automatically revert back to the original receiver s phone after a few rings TRANSFER FORWARD A CALL Step 1 Initiate the transfer by either TIP To transfer directly to a user s a Hitting the Transfer Button voicemail dial and then the on b Hitting the Transfer Soft Key Campus extension in Step 2 Step 2 Choose whether you will perform a warm or cold transfer a For a warm transfer dial the number to which you wish to transfer the call and wait for the recipient to answer the call You can then provide them with information regarding the call you are about to transfer to them Then continue to step 3 b For a cold transfer as soon as the recipient s line starts ringing continue to step 3 without waiting for them to answer Step 3 Complete the transfer by either a Hitting the Transfer a Button b Hitting the Transfer Soft Key FORWARDING CALLS FROM YOUR PHONE ON CAMPUS ONLY To forward all calls you receive to another on campus number 1 Hit the Forward all Soft Key 2 Dial the extension to which you wish to transfer all of your calls To forward all calls to voicemail 1 Hit the Forward all Soft Key 2 Hit the Voicemail button on the phone rather than dialing a phone number To remove the forwarding press the Forward Off Soft Key CONFERENCE CALLING AD HOC These steps assume you are already speaking to one of the people
17. se a headset either wired or USB hit the Headset button It is located next to the speakerphone button at the bottom right of the front of the phone CISCO PHONE GUIDE 8851 Rev 3 12 2015 10 ADVANCED FEATURES MY PHONE PORTAL MYPHONE UCO EDU The My Phone or Self Care Portal allows you to control many aspects of your phone s configuration To reach the Self Care Portal please visit https myphone uco edu You should see the following login screen Cisco Unified Communications Self Care Portal Use your computer logon information username and password to log into the page You will then be presented with the following screen ahale Unified Communications Self Care Portal CISCO IM amp Availability General Settings My Phones Company Phones These are the phones provided to you by your company You may set personal preferences for these in Phone Settings Cisco 8851 Training Us 8103 8103 Training 3 The following 3 tabs will be displayed at the top of the screen 1 Phones Phone and extension settings 2 IM amp Availability This tab allows you to set Do Not Disturb You will also be able to adjust your presence availability here when UCO starts to use Jabber 3 General Settings Change your Personal Directory PIN CISCO PHONE GUIDE 8851 Rev 3 12 2015 11 PHONES TAB MY PHONES This tab shows you the phones associated with your account A picture of your p
18. see the cell phone s instructions for how to do this 3 You should see your phone pop up on the 8851 s screen along with a message asking you to verify that the same code is shown on both the cell phone and the desk phone If this is true hit the Pair Soft Key on the desk phone and the Pair key on the cell phone DOWNLOADING amp DELETING THE CELL PHONE CONTACT LIST When you initially pair your cell phone with the 8851 you are asked whether you wish to download your cell phone s contact list to the phone This will allow you to browse the cell s contact list even when the cell phone isn t paired with the 8851 This is useful for informational purposes however you will not be able to dial directly from this downloaded contact list unless the phone is paired at the time The contact list will stay on this phone until it is deleted To delete a downloaded cell phone contact list 1 Hit the Directory EN on the 8851 2 Scroll down to highlight the cell phone contact list 3 Hit the Delete Soft Key INITIATING A CELL PHONE CALL FROM YOUR DESK PHONE You should now have a new button on your 8851 similar to the one below with the name of your phone O My iPhone This will act like another line on your desk phone If you want to make a call simply hit the button to the left of the cell phone icon to select that line Your cell phone will go off hook when you dial but you will use the 8851 s handset or speakerphone as if i
19. t were a desk phone call IMPORTANT NOTE Because you re technically using your cell phone for the call dial numbers the same way you would if you were dialing from your cell phone In other words DO NOT use a 9 Also you cannot make 4 digit on campus calls using you cell phone line MOVING THE AUDIO OF A CELLULAR CALL BETWEEN YOUR CELL AND YOUR DESK PHONE NOTE This requires that your cell phone and desk phone are paired If you receive or make a call on your cell phone you may move the audio of the call between your cell phone and your desk phone To do so press the Move Audio soft key This is a toggle button and will move the call back and forth between your cell phone and your desk phone CONTACT INFORMATION For questions about your phone please contact the UCO Service Desk Phone 405 974 2255 Email support uco edu Visit Max Chambers Library 1 Floor CISCO PHONE GUIDE 8851 Rev 3 12 2015 15
20. y PARK A CALL Hit the More Soft Key and then the Park Soft Key When you park a call you will be notified which extension is holding the call for example the screen will say Parked at 1850 Anyone can retrieve a parked call by simply dialing the park number for example 1850 from any phone on the Cisco phone system DECLINE When your phone is ringing you will have a Soft Key option called Decline Hitting this Soft Key immediately directs the call to voicemail This is similar to hitting ignore on most cell phones CISCO PHONE GUIDE 8851 Rev 3 12 2015 5 DO NOT DISTURB If you hit the More Soft Key on your phone you will see a Do Not Disturb Soft Key When you hit this button your phone will go into Do Not Disturb mode and will not ring Selecting Do Not Disturb again will turn it off This is a phone wide feature and cannot be set on a per line basis if your phone has multiple lines When the feature is turned on your phone will not have an audible ring on any line NOTE There is no visual indicator on the phone to tell you whether this feature is enabled However if you hit the Do Not Disturb Soft Key it will tell you whether you are enabling or disabling the feature CALL PICKUP GROUP If your department is in a pickup group and you need to answer another employee s call simply hit the Pickup Soft Key This will redirect the call to your phone but not auto answer the call Once the call is
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