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DEVICEANYWHERE USER MANUAL

1. fe Properties Figure 19 Audio Speaker iii Recording Enabled Enables you to turn recording ON through microphone during a phone call iv Recording Disabled Enables you to turn recording OFF through a microphone during a phone call v Options Enables adjustment of audio buffers Increasing the size of the audio buffer will improve the audio quality by mitigating delays due to Internet latency In the Audio Options dialog box you may adjust the Audio Output Buffer Size Buffer Multiplier and Total Buffer Size Audio Options Audio Output Buffer Size poms Buffer Multiplier J e Ce Cancel Figure 20 Audio Options Buffer Properties 6 3 6 BREW If the acquired device supports BREW the device menu will include a BREW option which allows users to upload BREW files to the device This functionality is described in detail in Section 10 2 below 6 3 7 Export The Export option allows you to export the device screen output Copyright 2004 2008 Mobile Complete Inc 23 All Rights Reserved E DeviceAnyw where 24 6 3 8 DeviceAnywhere User Manual 4 1 Fy Access Device Ho Share Device Color Depth 4 aj Hardware Control Audio i BREW Jae Export E Current Frame TE Faste From Clipboard S Upload Frames gt
2. 22 Records ShowAll 1 2 Datew Time used Hours User Device Location Reservation 1 11 14 07 01 20 PM PST 2 10 John Smith BlackBerry 8100 Pearl San Mateo N 2 11 14 07 10 39 AM PST 1 30 John Smith BlackBerry 8100 Pearl San Mateo N 3 11 14 07 09 53 AM PST 0 50 John Smith LG Chocolate VX8500G San Mateo N 4 11 14 07 08 55 AM PST 0 60 John Smith BlackBerry 8100 Pearl San Mateo N 5 11 14 07 08 13 AM PST 0 30 John Smith BlackBerry 8100 Pearl San Mateo N 6 11 15 07 11 48 PM PST 0 30 John Smith LG Chocolate VX8500G San Mateo N 7 11 15 07 11 05 PM PST 0 40 John Smith LG Chocolate VX8500G San Mateo N 8 11 15 07 12 58 PM PST 2 10 John Smith BlackBerry 8100 Pearl San Mateo N 9 11 15 07 05 41 AM PST 0 20 John Smith Palm Treo 755P San Mateo N 10 11 15 07 05 30 AM PST 0 30 John Smith BlackBerry 8100 Pearl San Mateo N 11 11 15 07 05 16 AM PST 0 10 John Smith LG Chocolate VX8500G San Mateo N 12 11 15 07 05 02 AM PST 0 10 John Smith Motorola Q San Mateo N 13 11 19 07 12 04 PM PST 2 20 John Smith Motorola Q San Mateo N 14 11 19 07 09 54 AM PST 0 10 John Smith LG Chocolate VX8500G San Mateo N 15 11 16 07 06 15 PM PST 1 20 John Smith LG Chocolate VX8500G San Mateo N Usage grouped by devices Device Name v Total Time Hours 1 Samsung i607 0 10 2 Palm Treo 755P 0 20 F21 Matarals N 3N Figure 82 Individual Usage History Detail 12 5 My Account My Account lists your accounts current subscriptions and
3. Inc Please click Yes or Always when prompted 3 3 Monitor Screen Resolution Your screen resolution must be set to a minimum of 1024 by 768 pixels We recommend setting your screen resolution to 1280 by 1024 or greater Copyright 2004 2008 Mobile Complete Inc 11 All Rights Reserved PDeviceAnywhere TT DeviceAnywhere User Manual 41 by Mobile Complete DEVICEANYWHERE STUDIO INTERFACE 12 Copyright 2004 2008 Mobile Complete Inc All Rights Reserved PDeviceAnywhere Device Anywhere User Manual 4 1 4 5 DeviceAnywhere Studio Interface Once logged in to DeviceAnywhere Studio you will see the Device Access window as the default view Device Access allows you to interact with devices in real time The left most panel of DeviceAnywhere Studio is the short cut panel clicking on the icons in this panel will switch views i e from Device Access to Record Playback DeviceAnywhere Studio 4 0 Jane Doe File Mode Audio View Help Device Access Report An Issue Device Anywhere r fe Acc ess Device Collaboration PE E lt Record Playback Meese LG Chocolate VX8500G Motorola Q Nokia E65 E Palm Treo 755P x me Sony Ericsson K610i a 44 40 A bo 8 gt a OO J a K Figure 5 Device Access DeviceAnywhere Studio Menu Bar Near the top of your Device Access screen you will find the Menu Bar The available opti
4. Remove Frame Prevents the selected frame from being uploaded Vill Remove to Right Prevents frames to the right of the currently selected frame from being uploaded After the frames are uploaded a prompt appears asking if you would like to view the frames Display Results 2B Would you like bo view khe uploaded results Figure 30 View Uploaded Frames Copyright 2004 2008 Mobile Complete Inc 29 All Rights Reserved DeviceAny where DeviceAnywhere User Manual 4 1 If you select View Now you will be directed to MyDeviceAnywhere where all uploaded frame results are stored 8 1 3 Generate Movie The Generate Movie option allows you to generate a movie of your selected frames Right click on the device select Export and then select Generate Movie G Access Device d 2 Share Device amp Color Depth aa Hardware Control ri Audio Sy BREW fae Export b iaj Current Frame 8 Paste From Clipboard S Upload Frames 2 Multiple key Mapping Generate Movie fe Properties Figure 31 Export Generate Movie The Generate Movie dialog box will appear To mark the Start Frame right click on a frame and select Mark Start To mark the End Frame right click on a frame and select Mark End Generate Movie Video Generation Details Frame Rate frames second Include Audio Select the start and the end Frame right click a Frame to select
5. Each step is executed and visible on the screen Whenever you complete running a script you will see a Script Successful message or a Script Failure message The message dialog box gives you the option to upload results to MyDeviceAnywhere These results can be found in the Test Results tab Copyright 2004 2008 Mobile Complete Inc 55 All Rights Reserved PDeviceAnywhere TT DeviceAnywhere User Manual 41 by Mobile Complete MYDEVICEANYWHERE 56 Copyright 2004 2008 Mobile Complete Inc All Rights Reserved ePDeviceAnywhere Device Anywhere User Manual 4 1 12 MyDeviceAnywhere MyDeviceAnywhere is the Web interface you see once you have logged into your DeviceAnywhere account You can launch the DeviceAnywhere Studio from this interface as well as perform the following functions i Collaborate with your teams partners and customers li View test results lil Make reservations for devices iV Perform various administrative functions 12 1 Logging In to MyDeviceAnywhere Go to DeviceAnywhere com and use your username and password to log into MyDeviceAnywhere VIEW MORE PRODUCTS BY COMPLETE email o amp DeviceAnywhere pie a contact us blog forum by Mobile Complete j Lost Password Login Figure 77 MyDeviceAnywhere Login Upon logging in users will see the Home screen of MyDeviceAnywhere By Sew ret rre Figure 78 MyDeviceAnywhere Home Page Copyri
6. File name Figure 28 Export Current Frame Upload Frames Use the Upload Frames option to upload a set of frames in the DVR memory to MyDeviceAnywhere Using the available controls you can choose any frames to be part of the set including non sequential frames Note that users may upload up to 50 frames to MyDeviceAnywhere at one time Copyright 2004 2008 Mobile Complete Inc All Rights Reserved PDeviceAnywhere TT DeviceAnywhere User Manual 41 Upload Frames ta Upload Frames Cancel a Help Upload Details Upload Message Recording Mame Upload Status gt co Eg Select kthe Frames to upload tright click a Frame to see khe selection menu Teal EA H ct rE het oo H ct C Wind Chime gt Nolify G gt Notify 04 24 Pr 3 04 26 PM th Include All Frames Ea Remove to Left ea Remowe Frame Remove bo Right lt Recorded keys Down Frame Annotation Figure 29 Upload Frames The options under Upload Frames include Upload Frames Uploads the selected frames to MyDeviceAnywhere i Cancel Closes the Upload dialog ii Upload Message Allows you to enter the name of the uploaded set lv Upload Status Allows you to set the status of the uploaded set Success or Failed v Include All Frames Allows you to upload all the frames currently in the DVR memory Vi Remove to Left Prevents frames to the left of the currently selected frame from being uploaded Vil
7. Maken Device Device Type E sim Status 200 chars max Statys Available Comments Figure 25 Device Properties Status 7 Device Video Controls DeviceAnywhere Studio automatically caches a certain amount of device activity You can increase or decrease the volume of cached results through the File gt Option menu See Section 5 1 2 above for details Any frame presented on the acquired device s Liquid Crystal Display LCD is recorded as a part of the device session At any point users can navigate between the previously captured frames of the acquired device using the Video Control Recorder VCR commands For long sessions i e many frames where frame by frame navigation becomes too slow the VCR Slider tool can be used to move quickly between frames 26 Copyright 2004 2008 Mobile Complete Inc All Rights Reserved PDeviceAnywhere TT eviceAnyewhere User Manual 41 FRI OCT 26 3 28pm T Mobile BlackBerry 8100 Pearl Video Control Bar 44 40 MD od 0D gt Figure 26 Device Video Controls This button plays the recorded sequence of events backward This button moves the recording backward by one frame This button moves the recording forward by one frame This button plays the recorded sequence of events forward This button pauses the recording Vezeaee This button resets the device image to show live video 8 Exporting and Viewing Saved Frames 8 1 Exporting
8. Results You can export what you see on the device screen in two different formats video and images Access these options by right clicking on the device and selecting the Export Menu The Export Menu gives you three exporting options i Current Frame li Upload Frames iii Generate Movie Copyright 2004 2008 Mobile Complete Inc 27 All Rights Reserved yo DeviceAnyw where 8 1 1 8 1 2 28 DeviceAnywhere User Manual 4 1 G Access Device d Wb Share Device ey Color Depth ad Hardware Contral gt p Audio j b gt GS BREW Iw Export al Current Frame S Upload Frames TE Paste From Clipboard C Multiple Key Mapping by Properties as Generate Movie E Figure 27 Export Current Frame The Current Frame option allows you to save one frame at a time to your local machine You can export historical frames by using the Device Video Recorder DVR controls to rewind to the desired frame Save in B May Documents ic Adobe i Z516 I Downloads C Exodus Logs i Fire 1 0 IC Motorola w975 I My eBooks ie My Music i My Pickures ic My Received Files ae Files of type PNG pno 2 E i My Skype Pictures Ca My Software a My videos My Webs icy work My Recent Documents I Save Cancel
9. a device view with other users who are currently logged in This enables other users that you invite to view your interactions with the device More details on sharing a device are provided in Section 9 6 3 3 Color Depth The Color Depth option allows you to select the number of colors you want to view on the device screen Over a slow bandwidth connection you may find it useful to reduce the number of colors to improve response time B Access Device Share Device Color Depth e 65536 colors 1 a Hardware Control 4096 colors i Audio 128 colors amp Export TE Paste From Clipboard TF F F F ei 3 Multiple Key Mapping fe Properties Figure 17 Color Depth Copyright 2004 2008 Mobile Complete Inc 21 All Rights Reserved g DeviceAnywhere by Mobile Complete 6 3 4 6 3 5 22 DeviceAnywhere User Manual 4 1 Hardware Control 3 Share Device ey Color Depth Et Disconnect Battery Connect Data Cable Hardware Control it Audio E BREW KA Export C3 Paste From Clipboard Close Flip Phone re OF F F head F 9 Multiple Key Mapping pei it Properties Figure 18 Hardware Control The Hardware Control option allows you to control hardware features of the device that are not controllable by the software Depending on the phone these options include i Disconnect Power Enables you to connect disconnect the device
10. charging cable ii Disconnect Battery Enables you to connect disconnect the battery ii Zurn On Camera Light Enables you to illuminate a clock located in the camera s view that you can then take a photo of to test camera functionality iv Connect Data Cable Enables you to connect disconnect the data cable v Close Flip Phone Enables you to open and close a clam shell style phone slide a candy bar style phone change to alternate screen for dual screen phone or flip or rotate phone for devices that support these actions Audio The Audio Control option allows you to control speaker recording and audio buffer features of the device Depending on the phone these options include Speaker Enabled Enables you to turn on speaker audio Note that you may also need to adjust the volume controls on the device itself The volume controls are typically found on the side keys of a device i Speaker Disabled Enables you to turn off speaker audio Copyright 2004 2008 Mobile Complete Inc All Rights Reserved PDeviceAnywhere TT DeviceAnywhere User Manual 41 by Mobile Complete a Ee a Fy Access Device d Wi Share Device gy Color Depth aJ Hardware Control e c Audio Pocs Speaker E BREW gt Recording 1 Disabled KA Export k Ms Sel Noise Flou GB Paste From Clipboard b Saf Options Multiple Key Mapping
11. gt Multiple Key Mapping fe Properties gs Generate Movie Figure 21 Export The three Export options under this category are i Current Frame Allows you to save the device screen s current image ii Upload Frames Allows you to upload a set of sequential frames to MyDeviceAnywhere iii Generate Movie Allows you to generate a QuickTime movie of a sequential set of frames Section 8 provides more detail on exporting frames Cut and Paste Users may Cut and Paste into a device text or number entry screen BG Access Device ge Share Device Color Depth ae Hardware Contral i Audio amp Export a te X8500G La Paste From Clipboard TE Keyboard Alpha e Multiple Key Mapping Keyboard Numeric Properties si piste Figure 22 Cut and Paste In order to use Cut and Paste first select the required text through your standard operating system i e Copy Then go to the screen where you want to enter the text and select Paste From Clipboard Make sure to choose the correct Keyboard Mapping Alpha for text Numeric for numbers and Web for URL entry The text will then be entered into the device Copyright 2004 2008 Mobile Complete Inc All Rights Reserved PDeviceAnywhere TT eviceAnyewhere User Manual 41 by Mobile Complete 6 3 9 Multiple Key Mapping Some devices support Multiple Key Mapping which allows users to program keyboard function keys e g F5 to correspond to simulta
12. hosted into the device s browser To facilitate over the air uploads DeviceAnywhere offers a web server called My Applications where users can store their applications BREW applications must be uploaded via a data cable DeviceAnywhere Studio also allows you to upload BREW applications to the devices Copyright 2004 2008 Mobile Complete Inc 37 All Rights Reserved Reg DeviceAny where DeviceAnywhere User Manual 4 1 10 1 Uploading Applications Using My Applications To upload applications using My Applications you must first save your application to the My Applications web server Start by clicking the My Applications tab in MyDeviceAnywhere MyDeviceAnywhere E amp y sk My Uploaded g My L rams applications User Applications Figure 44 My Applications Click the Add Application icon at the top right of the page K Add Application Figure 45 Add Application Enter Application Name Application Type and then Save Application Name Application Name MyApp Application type 0 B Cancel Save Figure 46 Application Information Click Add Remove Files to select the files to be uploaded and then select Add File 38 Copyright 2004 2008 Mobile Complete Inc All Rights Reserved PDeviceAnywhere TT DeviceAnywhere User Manual 41 by Mobile Complete Add Remove Files View Edit Delete Add File Figure 47 Add File Browse to your file and select Save to upload your file
13. rme 09 24p 1 1 Mon Aug g Gem Menu PRBookI Menu Ph Book Save Exit lm Save Exit 11 20 59 PM 11 21 01 PM 11 22 01 PM 11 22 10 PM 11 22 57 PM 11 22 59 PM Figure 32 Generate Movie When you click on the Generate Movie button a Save File dialog box will appear This enables you to save your movie to QuickTime and AVI format You will be asked for the name format and location where you want to save the generated movie 30 Copyright 2004 2008 Mobile Complete Inc All Rights Reserved yo DeviceAnyw where Generate Movie DeviceAnywhere User Manual 4 1 Save m TEE My Recent Documents eS My Documents My Webwork Places My Computer H 314 Floppy gA s Local Disk 70 4 CO Shared Documents My Sharing Folders i My Documents EA CD Drive B33 See Sidra E35 File name Files of type Quicktime mov gt we Cancel Figure 33 Save File After clicking the Save button the progress of your movie generation process will be displayed as shown below Generating Movie mm mov Initializing Fetching Frame index 2681 Figure 34 Movie Generation Process When the movie is successfully generated you will have the option to play it Generating Movie m1 mov Play Video g Movie successfully generated Would you like to play it now j Cancel i Flay Now Figure 35 Play Video Copyright 2004 2008 Mobile Complete Inc 31 All Rights Reserved 32 g9 D
14. your application and download it to the device Tan Py f Ei g v Game nu 1H test null 11 B00 null 1 EET u ee LL 13 Tetris null 14 P4C MAN by Namco null Sprint Figure 51 Add Application 10 2 Uploading Applications to BREW Devices BREW applications must be uploaded over a data cable DeviceAnywhere offers this capability through the BREW menu in DeviceAnywhere Studio To get started right click on the device and select BREW You may then reset the device upload an application delete an application download an application view applications and view memory status Copyright 2004 2008 Mobile Complete Inc 41 All Rights Reserved gH DeviceAnywhere 10 2 1 42 DeviceAnywhere User Manual 4 1 G Access Device Ho Share Device ey Color Depth a Hardware Control i Audio BREW RA Export Paste From Clipboard TFT F F N Upload Application ie Delete Application v Downloading Application S View Applications s View Memory Statistics gt Multiple Key Mapping ky Properties Figure 52 BREW Menu Option Reset Device Once you have uploaded your application the Reset Device option will power cycle the device so that you can then view your uploaded applications B Access Device i Share Device Color Depth aJ Hardware Control amp Audio BREW f amp Export PA Upload Application GB Pa
15. 53 All Rights Reserved PDeviceAnywhere TT eviceAnyewhere User Manual 41 by Mobile Complete Send Keys i Wait Image Failure Message 8 8 Heys p i 9 il il il i i il i O 7 I aS I Send Keys x y gt le i i i i H O 1 F E i 3 Send Keys D y i Ke i eys OET i 9 i 1 i I i i I i i 22i L il il il il Timed out waiting for image Figure 75 Record Playback Wait Image ix Double click on the WaitImage step to edit the properties for Image to be captured You can use your mouse to capture the required part of the desired image to compare Note that you can also either select a Fixed Position comparison requiring that the image region appears in the exact position on the screen or you may select an Any Position comparison to search for the image region anywhere on the device screen 54 Copyright 2004 2008 Mobile Complete Inc All Rights Reserved PDeviceAnywhere eviceAnyewhere User Manual 41 by Mobile Complete Waitimage j D a AAE BO LSE g Le oe Pe j Wait Image 5 Watt Image Timeout checkpoint Failure Message Timed out waiting mY Ho calendar entries for today TAI Figure 76 Record Playback Wait Image Properties 11 4 Play Script Select the script name to be played and click the Play button ell
16. 8 Mobile Complete Inc All Rights Reserved PDeviceAnywhere Device Anywhere User Manual 4 1 lierra i A A Far ini imge i ere Figure 95 System Admin Users Clicking on Add User takes you to the Add User screen When adding a user you must choose a Role The options are User Admin or Account Admin Account Admins are the highest level of user with access to all MyDeviceAnywhere functionality Only Account Admins may make changes to the account including adding or changing subscriptions and editing credit card information Admins and Account Admins may create new users projects used for managing Record and Playback scripts and edit allowances A Add User s Profile C Reset password to email Time Zone GMT 09 30 Australia South v User Groups Not Assigned gt gt Assigned i KI 3 UK Package Users Figure 96 Add User 12 11 2 Devices Through this tab you may view all devices in your packages to see which are in use and who is using them and you may view and create reservations For more information on creating reservations see Section 12 9 12 11 3 Adjust Allowances Allowances are monthly limits that you place on the hours of device usage certain users are allowed Note that once a user has reached their monthly allowance limit they will not be able to access devices for the remainder of the month On the Adjust Allowances screen
17. 9 DeviceAnywher Mobile lere DEVICEAN YWHERE USER MANUAL PDeviceAnywhere TT DeviceAnywhere User Manual 41 DeviceAnywhere User Manual Version 4 1 All rights reserved All text and figures included in this publication are the exclusive property of Mobile Complete Inc and may not be copied reproduced or used in any way without the express permission in writing of Mobile Complete Inc Information in this document is subject to change without notice and does not represent a commitment on the part of Mobile Complete Inc Mobile Complete Inc may have patents or pending patent applications covering subject matter in this document The furnishing of this document does not give you any license to these patents except as expressly provided in any written license agreement from Mobile Complete Inc DeviceAnywhere DeviceAnywhere Studio and MyDeviceAnywhere are trademarks of Mobile Complete Inc in the United States and or other countries This document also contains registered trademarks trademarks and service marks that are owned by their respective companies or organizations Mobile Complete Inc disclaims any responsibility for specifying which marks are owned by which companies or organizations If you have any comments or suggestions regarding this document please send them via e mail to DAsupport deviceanywhere com Mobile Complete Inc 1730 South Amphlett Blvd STE 300 San Mateo CA 94402 USA 2 Copyright 2004 2008 Mobile Com
18. AT amp T Samsung i607 User Usage Graph 55 000 50 000 45 000 40 000 35 000 30 000 25 000 Time In Minutes 20 000 15 000 10 000 5 000 T jones Jane Doe John Foster John Doe Amy Smith John Smith Users Figure 85 Detailed Account Usage by User Copyright 2004 2008 Mobile Complete Inc 61 All Rights Reserved PDeviceAnywhere TS CeviceAnytwhere User Manual 4 1 Device Usage Graph 70 000 4 65 000 4 60 000 4 55 000 4 50 000 4 45 000 4 40 000 4 35 000 4 Time In Minutes 30 000 4 25 000 4 20 000 4 15 000 4 10 000 4 5 000 o 821 948 877 861 501 Devices Usage grouped by devices Device Name vw 1 Samsung i607 0 1 2 Palm Treo 755P 2 0 3 Motorola Q 4 3 4 LG Chocolate VX8500G 7 8 5 BlackBerry 8100 Pearl 19 2 Figure 86 Detailed Account Usage by Device Detail 12 5 3 Invoices Account administrators will be able to view their monthly invoices by clicking on this menu item 12 6 Uploaded Frames Users may use the Uploaded Frames section to share and collaborate with other users The main page will show the list of framesets that you have uploaded ps My ey Uploaded g My N l x Device System da account a Frames Applications el a oe Search X Admin W Uploaded Frames Framesets 1 11 15 07 05 36 PM PST CNN i frames Figure 87 Uploaded Frames To view frameset details i e individual frames and keystrokes click on the frame name On this page you w
19. Device s Retain Device s Figure 7 Release Devices Selecting the Release Device s option releases the device s immediately The Retain Devices s option retains the device s for 30 minutes of inactivity If you then re launch DeviceAnywhere Studio the device will still be acquired If for some reason you do not launch DeviceAnywhere Studio within the next 30 minutes the device will automatically be released and will be accessible to another user Mode Menu DeviceAnywhere Studio 4 0 File pgba Audio View Help Keyboard Alpha Keyboard Web Keyboard Numeric Figure 8 Mode Menu The Mode Menu allows you to choose the mode of keyboard entry into the device Each device s keys are mapped to computer keyboards for convenient text and numerical entry Switching between the available modes allows your system to send the correct series of keystrokes to the device to enter numbers text or URL addresses as required The three modes available are 1 Apha 2 Web and 3 Nmei The Alpha mode allows you to enter alpha numeric characters use when entering text such as a text message Some devices have a different key mapping when they are accessing the Web The Web mode switches the key mapping to accommodate such a change use when entering a URL Use the Numeric mode when you only need to enter numbers i e a phone number Audio Menu Use this menu to enable or disable Audio input and output for the device See the Device
20. E65 x Palm Treo 75 v Samsung i60 v gt Figure 71 Record Playback Ready for Recording Click on the Record Icon on the toolbar The recording of the scripts will start now Figure 72 Record Playback Toolbar Start Recording Click on the desired series of steps in the device on the right hand side pane All keys are recorded and displayed in the middle pane with images including the wait time between the recorded steps Double click on any of the recorded steps in the middle pane to display a pop up You can edit the parameters here see image below Copyright 2004 2008 Mobile Complete Inc All Rights Reserved PDeviceAnywhere Device Anywhere User Manual 4 1 a o ia NOKIA F ATGT P We 05 01 2005 2 fic oe P T 02N EHON d NI VA wre ppt t No calendar entries for today 1 8 E Mark the following checkbox if you want device screen to be captured before and after this step during script execution V This is a checkpoint step Comments Figure 73 Record Playback SendKeys Pop up vii You can also edit the wait time between steps by single clicking on the time and editing directly see image below oo gt E rere E 0 1 tonne Figure 74 Record Playback Edit Wait Time vili Click on the WaitImage icon to add an image to the script Copyright 2004 2008 Mobile Complete Inc
21. Interaction section for more details about audio functionalities Copyright 2004 2008 Mobile Complete Inc All Rights Reserved g DeviceAnywhere 5 4 5 5 by Mobile Complete DeviceAnywhere User Manual 4 1 DeviceAnywhere Studio 4 0 Jane Doe i Enabled amp Disabled Collaboration File Mode i View Help CA Speaker F Recording m Set Noise Floor a ua Options itoring Devices Figure 9 Audio Menu View Menu Use the View Menu to switch between the editors of DeviceAnywhere Studio This menu provides the same functionality as the shortcuts bar that you see on the left vertical side of DeviceAnywhere Studio 5 4 1 5 4 2 5 4 3 5 4 4 DeviceAnywhere Studio 4 0 Jane Doe Fie Mode Audio e Show Shortcuts e Show Statusbar d Show Device Access A Show Record Playback Device Access seme i Shared Devices haw View Shared Devices e Interactive Access a Gs BlackBerry 8100 Pe aha Eku Record Playback Figure 10 View Menu Show Shortcuts This option shows or hides the Shortcuts panel on the left Show Status bar This option shows or hides the Status bar at the bottom of the screen Show Device Access This option switches the view to the Device Access editor Show Record Playback This option switches the view to the Record and Playback editor This feature is new in 4 0 See the section below on Re
22. The blinking light will stop indicating the recording has been stopped 11 2 Record and Playback Commands 11 2 1 Gd Wait Image The WaitImage command waits for an image to appear or time out if the image is not found The WaitImage command can wait for the entire screen to match or can search for a subsection of the screen Typically it is best to choose a subsection of the screen as icons that for instance display the time and network strength meters constantly change so should be excluded from an image match command To select a subsection of the device screen as the image to compare use your mouse to outline the selected region of the screen To clear the selected region press the Selection button When a subsection of the image is selected you can search for that subsection at any location in the image Choose the Any Position radio button to scan the entire image for a match 50 Copyright 2004 2008 Mobile Complete Inc All Rights Reserved PDeviceAnywhere Device Anywhere User Manual 4 1 by Mobile Complete 11 3 Getting Started with Record and Playback DeviceAnywhere Studio 4 0 John Smith Record Playback a Scripts Sar Projects Device oD New Access ats Ss er Record 2 1 Playback Figure 68 Record Playback i Create a new script by right clicking on the scripts icon in the project tree see image below Note that all scripts are part of a Project A default projec
23. View Help Device Access Report An Issue DeviceAnywhere ae not sharing any devices Device Access Bie Record Playback Your package usage is 570 minutes as of Nov 20 2007 5 22 PM Enter Shared Device code below 718991 iy BlackBerry 8100 Pear v E LG Chocolate VX8500G Z Motorola Q Nokia E65 io Palm Treo 755P v RI Samsung i607 Figure 40 This option is useful when you are chatting with or already speaking to another user over the phone Option 2 Send Email Entering email addresses and selecting Send Email will automatically send an email with a code and instructions on how to view the shared device to another DeviceAnywhere user The user s receiving the email would follow instructions above on entering the code Option 3 Select from a List of Users You may select users from the existing list of users to invite to share your device Note that only users from your account who are currently logged in to DeviceAnywhere Studio will appear on this list The user will then see a pop up invitation appear in DeviceAnywhere Studio Device Monitoring 2 John Doe has invited you to monitor ME Samsung 427M Do you accept the invitation Yes Figure 41 Device Monitoring Invitation This is the most convenient way to invite other users however as mentioned above it cannot be used to invite users on different accounts thus ensuring that a random user may never be
24. a Q Figure 11 Package List and Device Pane Device availability is shown via an icon on the top right of each device green checks indicate available devices red circles indicate devices that are in use Pi Ill Figure 12 Device Availability Indicator 18 Copyright 2004 2008 Mobile Complete Inc All Rights Reserved g DeviceAnywhere DeviceAnywhere User Manual 4 1 by Mobile Complete 6 2 Access Menu Your package usage is 456 minutes as of Nov 16 2007 8 58 AM mae Fy Acquire Device C3 Paste From Clipboard b fe Properties Figure 13 Acquiring a Device You can reach the Access Menu by right clicking on a device in the device pane The Access Menu options are as follows 6 2 1 Access Device Right clicking on any device will reveal the Access menu By selecting Access Device gt Acquire Device you will acquire the device and prevent other users from accessing it until you release it If you already have acquired a device selecting Access Device gt Release Device will release the device In case a device is acquired by another user you can select the Access Device gt Wait For option Once the previous user releases the device the device will automatically be acquired by the first person in the queue 6 2 2 Properties Choosing Properties from the Access Menu will open Device Properties These features are described in more detail below in Section 6 3 10 Copyri
25. aaaaasaseseeseeeeeess 41 10 2 1 Byer E wlan Senne E erence eaters esr E E 42 102 2 Upload Application abc siaseeceanaastensamodaasarenennssienenocoecanness eunsuadeaesanmn NE ESEESE EOIN 43 10 2 3 Delete an A CA ON ds aocanseeneenasstee oaisodnessnonsinnnshepenoseceoaress eussiensoaneenmadenossadousedestzentonsaemastmesonosenine 44 10 2 4 Downloading Application see sc0cassvescwadsesencansiecpannconsiecouaysbdiaeiecnsnnndsesncmnsesssen ats psentoessemnsteeboredentacs 45 10 2 5 VAS Vr I CA ONG eeen r E E OEE 46 10 2 6 View Memory Statis NOS do serscrst tee oan actnicansex aE reaR AEE EEEE ANAAO EON ENNER 47 11 Record and PIY DACE aac ne ee nee Oe eee en ee ee ene eee eee 49 11 1 11 1 1 11 1 2 11 1 3 11 1 4 11 1 5 Record SG Pi waset yp ctasete rn cctnnceececusaurcosupsucters sannunenscepieines EREE TEETE IR EES NEEE 50 1 2 Record and Playback Commands ccccccccsssssssssseeecececeeeeeeeeaaaeaesscseseseeceeeeeeesesaeeseasassaaasseeeeeeeeeess 50 11 2 1 a TUN A sie A asic vet neva erase an E aie Moi se ate een ane dea enw cane eatone 50 11 3 OTS CLIN 5 SG hectares T A eerste ave tee en edna anne O AET weno aatee a A peo aatoe 51 11 4 PMA T seer AEA A E ce ve A stock ae N A E A inns oasenas 55 12 IVEY Devi A a e aa E E E T E E E 57 12 1 Logging In to MyDeviceAnywhe Pe ccc cccssseseseecceceeeeeeeeeaasaseeeseeeeeceeeeeeeeeeeeaasasssaesesseeeeeeeeeeeeenaas 37 12 2 Site Map of MyDeviceAnywhete ccccccceccccccee
26. ab allows users to search for devices by package manufacturer and model similar to the Device Search page on the DeviceAnywhere com website Additionally the Device Search inside MyDeviceAnywhere allows users to export their search results to an excel file Users may view devices both without icons which results in faster search results and with icons Figure 92 Device Search Results No Icons Copyright 2004 2008 Mobile Complete Inc 65 All Rights Reserved PDeviceAnywhere SS DeviceAnywhere User Manual 4 1 1 lt a aa amp wo sa Figure 93 Device Search Results with Icons Additionally users may now search across all packages for a specific device model the results will list the packages which contain that model In the below example the Motorola K1 search results are shown g Devices Packages All v Manufacturer Motorola v Model K1 AT amp T VDL KRZR K1 KRZR K1 Motorola 02 GER KRZR k1 Motorola fe ra KRZR K1 Motorola Orange UK KRZR K1 Motorola Figure 94 Specific Model Search 12 11 System Admin System Admin contains views for the administration of users devices and projects Only Admins and System Admins have access to this tab 12 11 1 Users This tab shows all users on your account From this screen you can add new users add user groups and send messages to users 66 Copyright 2004 200
27. cag desiccated dubace E E T ETENEE 15 5 4 4 SHOW Record Play BAC k onrera E T sen atoancpadstessehuanteetascnnteme 15 ee My INC Ie E E EE EEE A E TE E EE 15 toe eM Ser WEA AET E A A E A E A I E ET 16 5 9 2 Open REC ASIN Ol ace steassctenctnierneihanee stead er ee aA EE EAEE SE 16 II Repor an US eE 16 5 5 4 PA SIOE P E A E E E E SE A I 16 6 DV CEA ON alle E E TE RE 18 Oil Device anml Pack aie DISplayearuecennep en a oe a e a e a 18 E AE SN a E E e te sanncbse tint tautoasteteewane 19 6 2 1 PN CCS S DEV O a E E Sednseceesenshelyandadebe enced sedndeseosenceessens 19 02 2 TEI SN E E PEE T P A TA E E A E OA 19 a Be M aa E E E E E en ere ee 20 6 3 1 PR CESS DEV OC a E dad naneamieeondenione ordeeasees 20 62 2 Bea NS VC e atc diatee anes aus ondan uous E omen aeantasmanendaessnee 21 6 3 3 OO Pe pases E rr seated E ase ido cette E 21 6 3 4 JPEN 85 i7 EE aa Demeter rere ee A ren ENA eel E E E E E sree ES A cen ee T 22 6 3 5 A VO EEN EAE S EE E E EE E E ET E A E E A E T 22 6 3 6 BEEN ae a E E E ce vacsavodonsneaettecedeedaneetneben esse 23 6 3 7 EPO ee E E A S 23 6 3 8 6 E er ee ere en E ee eee ce ee a eee ee 24 6 3 9 Ire lie TR VV I Ap E eorias a aa E EE E N T EES 25 6 3 10 Dee POD E S e e E E E E E T 25 7 Device y dco C OME DUS seesinane AT EE NAE 26 8 Exporting and Viewing Saved Frames c ciseisdececssscos ecasachsndeteveradegadesuddeseal edepecesudevabeaatedsceausdnsyebederadeeadddiens Zi Sl Exporting TR SS UNOS gece soc
28. case sensitive Note to verify that your application has been deleted you will need to power the device off and then on to view your changes 44 Copyright 2004 2008 Mobile Complete Inc All Rights Reserved DeviceAnywhere 10 2 4 DeviceAnywhere User Manual 4 1 Delete GREW Application Please enter the name of the application to remove The device may need to be power cycled before an application can be removed Delete Figure 59 Delete BREW Application Delete BREW Application Deleting BREW Application Deleting application traffic Figure 60 Delete BREW Application Status Bar Downloading Application The Downloading Application option enables you to download an application from the device a B Access Device d b Share Device gy Color Depth a j Hardware Control d mi Audio BREW d ea Reset Device b PN Upload Application b k Delete Application ri Downloading Application ie View Applications ie View Memory Statistics Export C3 Paste From Clipboard Multiple Key Mapping W Properties Figure 61 Downloading Application Type the name of the file you want to download case sensitive and corresponding to the mod file and then enter the name and path of the file Copyright 2004 2008 Mobile Complete Inc 45 All Rights Reserved DeviceAnywhere Devic
29. choose Edit From the following screen shown below you may adjust users allowances by changing the hours and minutes in the Policy column Copyright 2004 2008 Mobile Complete Inc 67 All Rights Reserved PDeviceAnywhere TT eviceAnyewhere User Manual 41 Users Devices Adjust Allowances Projects B ej Edit a Save Cancel Policy Time Maximum time allotted to the user If the assigned allowances for a particular month are smaller than the current usage of the user then the user will be automatically blocked Allowances Package su 1 John Foster 5 Hrs 12 Mins 0 hr 0 min 2 Amy Smith 48 Mins 0 hr 0 min 3 Robert Taylor 0 Min 0 hr fo min 4 F jones 12 Mins 0 hr 0 min 5 John Smith 16 Hrs 9 Mins 0 hr 0 mins 6 John Doe 2 Hrs 6 Mins O hr o min 7 Jane Doe 10 Hrs 12 Mins 0 hr O mins 8 Jane Smith 0 Min o hrfo min Figure 97 Allowances Edit Allowances 12 11 4 Projects Projects help you organize scripts see Section 11 3 In addition projects may be assigned to specific users so that Admins may limit access to certain projects if desired To create a new project select Add Project Se You will be required to provide a project name and to assign users to the project Users Devices Adjust Allowances Projects iv Add Project J fa a Basic Information Name New Project A Description Mobile Testing Project for our company User Groups amp Users Not Ass
30. cord and Playback for more information Help Menu The Help Menu provides access to this User Guide and the latest Release Notes This menu also allows you to enable and disable information popup Copyright 2004 2008 Mobile Complete Inc 15 All Rights Reserved PDeviceAnywhere TT eviceAnyewhere User Manual 41 by Mobile Complete 5 5 1 Open User Manual This option opens the current DeviceAnywhere Studio User Manual in a separate window 5 5 2 Open Release Notes This option opens the current release notes in PDF format 5 5 3 Report an Issue This option allows users to report issues to the support team 5 5 4 About This displays the DeviceAnywhere Studio s copyright notice version number and other information about your installation of DeviceAnywhere Studio 16 Copyright 2004 2008 Mobile Complete Inc All Rights Reserved PDeviceAnywhere TT DeviceAnywhere User Manual 41 DEVICE ACCESS Copyright 2004 2008 Mobile Complete Inc 17 All Rights Reserved PDeviceAnywhere DeviceAnywhere User Manual 4 1 by Mobile Complete 6 Device Access Overview 6 1 Device and Package Display In the Device Access view you will see the list of the packages that your account has access to in a drop down menu The devices within the selected packages will be displayed in the device pane i gt Boost Mobile VDL O2 GER O2 UK E Orange UK LG Chocolate Vx8500G Motorol
31. ctceenccicadnne caanunmncseaientraianesecnns etoose aconrseieatnstactmienee soba ae iiare roars iin iers aiiiar eiar 21 8 1 1 OEE AIEE E AT E E A E AEE ES 28 8 1 2 NA E E A A A ES 28 8 1 3 MSM AC MOVI E E E E S E EA 30 8 2 Howto View Uploaded Frames in MyDeviceAnywhere ccc cccccccccccsssstssseeseeeeeceeeeeeeeeeeaeaeeeeeesees 32 9 eA D VCC Seo etrerrosstee possesses sstapeienden asemeasaean sens nntaeemecosoqescosssuanaodonmenneee sponses sosnndsvuawansoadeamaeesonedonnse 33 Oly SOME OT Ie Generale COG eax argaase ue shade E saa mnedeasineteocasness 34 Oi O a MM I sacra onsen oe ade E ecbenenone snniee ae sanecsnntent ocssadwnedacsauactumensees 35 9 3 Option 3 Select trom a List of USCIS ecserin a a E Ea 35 Copyright 2004 2008 Mobile Complete Inc 3 All Rights Reserved PDeviceAnywhere DeviceAnywhere User Manual 4 1 by Mobile Complete d bane Dy CE e S E S N eee ee 35 9 5 Other Device Sharing Capabii es iivcscsesorscetecistsois ccleiaclveseteuceadegacelacdsveussdebactoudedautendedscebusavsgonedaneddeaddseess 36 10 Uploading Applications 25ce s20xseaeesesassnecaasenseanaganaeansansiedaagncaseoseowseaenganaaegeestenenasebeaerecannnenscuescceeadmascnnaunoees 37 10 1 Uploading Applications Using My Applications 0 0 0 0 cccccccssssssesssseeeeceeceeeeeeeeaaaaasassesssseeeeeeeeeess 38 10 2 Uploading Applications to BREW DeViIceS cccccccecccecececceeeaeeseseseseeeececeeeeseceees
32. eAnywhere User Manual 4 1 in the popup Note you will only be able to download applications that you have uploaded yourself Please enter the name of the complete pach oF the File to download e g lt download fkesk Exk gt On Fhe next page you Will be prompted to select a directory where you wank to download that File Next Cancel Figure 62 Download BREW File 10 2 5 View Applications The View Applications option allows you to view available applications G Access Device b 4 Share Device E Color Depth b a Hardware Control e f BREW Ji Da Reset Device F F iz Upload pplication ide Delete Application ye Downloading Application amp Export gt Tools be Properties Figure 63 View Applications view Applications ey View Memory Statistics View Applications List Applications Applications traffic Figure 64 View Applications Status Bar 46 Copyright 2004 2008 Mobile Complete Inc All Rights Reserved rey DeviceAnyw where 10 2 6 View Memory Statistics DeviceAnywhere User Manual 4 1 The View Memory Statistics option enables you to view the memory status of the device ad Wb Share Device Color Depth ad Hardware Control ri Audio BREW amp Export TE Paste From Clipboard ie Properties Access Device Multiple Key Mapping ea Reset Device we Upload Applicat
33. eessseeseeeeeceeeeeeeeeeeeaeseessnseeeseeeeeeeeeeeeeeeeeeaaasaaeesees 58 12 3 Min Funciona iN crer ae E O 59 12 3 1 Re eD NCC ea E E E ES 59 12 3 2 POPOL 16 SUC oraire E S E E E ue E E OEE 59 12 3 3 enana PASS WOE e E T O A 59 12 3 4 PO OE E E E E E A E E I A T A 59 12 3 5 Launch Devic eAnywhere S C010 siirnssniciiipanenas aa a a a 59 12 4 NG EENE E E A N T E T E EA N A E T weet 59 12 4 1 Indiy dual Usage Misto y croesir T OEE 59 12 5 IN PaO BI ea aes tec emetic E E R E E E 60 PANE C A O a e E E ET E 61 12 5 2 NV eS TALS CO a E AE OEN E E E N EE ANEA E 61 123 TAC o E E A N A T E T A E T A IOE N uiseccaedance 62 12 6 Upro d dE a O E 62 12 7 IV PAP IC AL OS ered pacuanesaeecenransanseetoat ene Sananserseasiouesuseauer tele incdaneceeeboaidecebasaannetanseaebenqnanesoesmarseedauness 63 12 8 MSU HRC SPS EE E E A E E A E E E esesencacss 63 12 9 FRSC E E E E A E E E eseseneacds 64 Ao D E E E E 65 P e A E E 66 ZALI D E e E E EE O EEE E A EA A E A OE A E 66 12 11 2 DVM E o cise ace E E EA A E T A A EE E ES AE E E A paves 67 1211 3 PROSE Allowances sosen iisa ninnisi re i EESE ai EE 67 12 11 4 II i AE P A E A E se dei A A N A E A AA wtee aenine Toen te e sew se anions 68 13 Contric Ino a O aara E A E E EE E E E O IEO IE 68 4 Copyright 2004 2008 Mobile Complete Inc All Rights Reserved PDeviceAnywhere TT DeviceAnywhere User Manual 41 Copyright 2004 2008 Mobile Complete Inc 5 All Rights Reserved PDeviceAnywhere TT D
34. eviceAny where DeviceAnywhere User Manual 4 1 8 2 How to View Uploaded Frames in MyDeviceAnywhere When you log in to MyDeviceAnywhere you can view your uploaded frames through the Uploaded Frames tab This tab also provides the functionality to share results and collaborate with other users MyDeviceAnywhere E Uploaded Frames Framesets 1 11 15 07 05 36 PM PST CNN Success Figure 36 Uploaded Frames Framesets Click on the Name to view the uploaded frame details Upload Frame Details displays a summary of the recorded frames and each frame s image time and associated key presses Uploaded Frame Details eN 2 BO CNN Save Ok Email Result Email Result Summary Name CNN Device BlackBerry 8100 Pearl T Mobile Uploaded time 11 15 07 05 37 PM PST No of uploaded frames 17 Individual Frames 1 m FRI OCT 26 m 8 25pm T Mobile Browser Keys Back Figure 37 Uploaded Frame Details Copyright 2004 2008 Mobile Complete Inc All Rights Reserved _ PDeviceAnyyhere eviceAnywhere User Manual 41 9 Sharing Devices SAT OCT27_ 7 51PM T Mobile Figure 38 Share Device With the Share Device option DeviceAnywhere Studio enables other users to view the device s you are currently using through their own computer To access the Share Device option right click on the device and select Share Device from the Device Menu or click on the Share Device optio
35. eviceAnywhere User Manual 41 GETTING STARTED 6 Copyright 2004 2008 Mobile Complete Inc All Rights Reserved g DeviceAnywhere by Mobile Complete DeviceAnywhere User Manual 4 1 1 DeviceAnywhere Studio System Requirements DeviceAnywhere Studio can be run on most standard computer configurations 2 GHz Pentium 4 processor 512 MB RAM 10 GB Hard Disk Drive available Java JRE 1 6 or greater note during the DeviceAnywhere Studio installation process your system will be checked for this software and it will automatically be downloaded if required Monitor that is capable of a 1024x768 screen resolution Broadband Internet connection recommended Optional Audio card for sound input output Copyright 2004 2008 Mobile Complete Inc 7 All Rights Reserved y DeviceAnyw where 2 Getting Started Go to http www DeviceAnywhere com DeviceAnywhere by Mobile Complete HOME HOW IT WORKS DEVICE LIST FAQ Remote Access To Real Handsets In Live Networks DeviceAnywhere solves one of the biggest challenges facing app content developers access to handsets in target carrier networks DeviceAnywhere is a revolutionary online service that provides access to hundreds of real handsets on ive wordwide networks remotely over the Internet for all your dev porting testing needs Anything you can do with a device in your hand you can do with the handsets in DeviceAnywhere in realtime Ok DE D
36. ew gs boost FFEIT ee 6 vodafone zuio Z Copyright 2007 Mobile Complete Inc All rights reserved contact us DeviceAnywhere User Manual 4 1 VIEW MORE PRODUCTS BY COMPLETE Lost Password ao amp blog forum PRICING SIGNUP MONITORING PARTNERS COMPANY Press Releases 3 HOURS kh FREE Sign up for a free trial account Or Sign up for a free trial of one of our partner virtual developer sprint Y VDL labs below Eltel v GE i i Sony Ericsson VDL MORE NEWS Highlights ENTER R Handsets 500 Worldwide Caniers 10 Bs Users 5000 Ta Device OEMs 20 Snsc10 VDL em VOL icy Sprint W lltel atat O T M Terms of Use Privacy Policy Figure 1 http www deviceanywhere com If you have received an email from Mobile Complete with your account information log in at the upper right side of this page If you do not already have your account information click on the Try it NOW and get 3 Hours FREE button or one of the partner VDL trial buttons found at www DeviceAnywhere com and sign up for a free trial You will soon receive an email with your login information and you can proceed to login as mentioned above Copyright 2004 2008 Mobile Complete Inc All Rights Reserved PDeviceAnywhere TT DeviceAnywhere User Manual 41 Once you have logged in you will see the MyDeviceAnywhere web pages On these pages you can view account information
37. ght 2004 2008 Mobile Complete Inc 19 All Rights Reserved SP DeviceAnyyhere TT DeviceAnywhere User Manual 4 1 6 3 Device Menu aj Hardware Control reas i Audio E amp Export E Paste From Clipboard Multiple Key Mapping 2 we wad Properties p Figure 14 Device Menu Once a device is acquired you can access the Device Menu by right clicking on the device image either in the main window or in the device pane Note that Access Device Share Device Hardware Control Properties and Audio menu items are also available as short cut icons found near the top right corner of the acquired device SAT OCT 27 7 1PM T Mobile Herce Figure 15 Short cut Icons The Device Menu options are as follows 6 3 1 Access Device The Access Device option allows you to release an acquired device Once you release the device another user may acquire the device or if there is a queue the next user in the queue will be granted access to the device 20 Copyright 2004 2008 Mobile Complete Inc All Rights Reserved PDeviceAnyyhere Device Anywhere User Manual 4 1 Access Device Wi Share Device ey Color Depth ae Hardware Contral Audio Export C3 Paste From Clipboard Release Device KrF FSF FTF F Y F Multiple Key Mapping m Properties Figure 16 Access Device 6 3 2 Share Device The Share Device option allows you to share
38. ght 2004 2008 Mobile Complete Inc 57 All Rights Reserved g9 DeviceAny where DeviceAnywhere User Manual 4 1 12 2 Site Map of MyDeviceAnywhere MyDeviceAnywhere Home Individual Usage History Refer a Friend My Account Features marked in blue are only available to the Account Admin Device Search Reservations My Devices Curent Reservations Create Reservations Only available to the Admin and Account Admin Figure 79 Site Map 58 Copyright 2004 2008 Mobile Complete Inc All Rights Reserved DeviceAnywhere TT DeviceAnywhere User Manual 41 by Mobile Complete 12 3 Main Functionality On all pages of MyDeviceAnywhere users have access to the following functionality fal Launch E DeviceAnywhere Studio Reque t Report Change Logout Device u Password Figure 80 Main Functionality 12 3 1 Request Device If users are interested in a device that is not currently offered in DeviceAnywhere they may request it by clicking on this icon 12 3 2 Report Issue Users may report any issues with devices the DeviceAnywhere Studio or the website here All issues are addressed by our 24X5 support team 12 3 3 Change Password Users may change their password 12 3 4 Logout Selecting Logout will log you out from MyDeviceAnywhere 12 3 5 Launch DeviceAnywhere Studio Clicking on this button will launch DeviceAnywhere Studio 12 4 Home On the Home page users will be able
39. gure 67 Record and Playback Interface Record and Playback Controls Record and playback controls are provided as icons on the toolbar The Record and Playback toolbar has five controls 11 1 1 Play Script gt E amp ead 0018 Auegpelg v BlackBerry AccuWeather com be GH h dP aa D Om Sobie alternative to MySpace fe Bookmark AccuWeather com San Gabriel CA 4 40 0D bd 0 gt This control executes a script Play Script is disabled when a script is already executing 11 1 2 G Pause Script This control enables pause of an execution of a script Pause Script is only available during script execution 11 1 3 Stop Script This control stops the execution of a script Stop Script is only available during script execution Copyright 2004 2008 Mobile Complete Inc All Rights Reserved 49 _ PDeviceAnywhere TT eviceAnyewhere User Manual 41 by Mobile Complete Af 11 1 4 al Restart Script This control allows you to restart the execution from the beginning of the script Restart Script is available during script execution 11 1 5 Record Script You can record a script simply by interacting with the device Click on Record Script and a recording light will blink on the button indicating that recording has begun All your interactions with the device will be recorded as a script To stop the recording simply press the recording button again
40. if you are an Account Admin allows you to add or change your subscriptions My Subscriptions Packages 1 3 UK 2 AT amp T VDL 3 Boost Mobile VDL 4 02 GER 5 02 UK 6 Orange UK 7 Sony Ericsson VDL 8 Sprint VDL 9 T Mobile 10 T Mobile GER 11 T Mobile UK 12 Verizon 13 Vodafone GER 14 Vodafone UK 200 dollars for the first package and 100 dollars for each additional package Credit Level Credit Level 1 0 monthly fee for the first 10 credits 18 00 per each additional credit used Add Subscription 60 Copyright 2004 2008 Mobile Complete Inc All Rights Reserved gH DeviceAny where DeviceAnywhere User Manual 4 1 Figure 83 My Account 12 5 1 Credit Card Information Clicking on this navigation menu item under the My Account tab will allow Account Admins to edit the credit card on file O Uploaded g My T Test Frames Applications 3 Results Account Info Credit Card Information Usage History Invoices Figure 84 My Account Menu 12 5 2 Usage History Similar to Individual Usage History under the Home tab this page shows usage history but of your entire account Clicking on an individual month will show detailed reports by user and device Summary Period Number of Devices Used November 2007 5 Devices Used Total Time Used Hours 33 4 T Mobile BlackBerry 8100 Pearl Verizon LG Chocolate VX8500G Verizon Motorola Q Sprint Palm Treo 755P
41. igned 3 UK Package Users A a wu a m u 3 m y 2 toms Figure 98 Add Project 13 Contact Information If you have any questions about how to use any of the DeviceAnywhere features or have an issue to report please contact us at DASupport deviceanywhere com For questions about additional products your account invoices or pricing policies please contact DASales deviceanywhere com 68 Copyright 2004 2008 Mobile Complete Inc All Rights Reserved
42. ill be able to View Individual Frames Details the actual frames and their associated key presses 62 Copyright 2004 2008 Mobile Complete Inc All Rights Reserved g DeviceAnywhere by Mobile Complete 12 7 12 8 DeviceAnywhere User Manual 4 1 Make Comments Users may add their comments to the framesets The comments are maintained in a comment history table displayed at the end of the page Email Results Allows results to be emailed to users Emails to users that are part of your DeviceAnywhere account will include a link to the Uploaded Frames page they will be required to log in and can then view the results and use the other MyDeviceAnywhere functionality Emails to users who are not on your DeviceAnywhere account or to non users will contain a link that will only show the specific framesets you have sent a Uploaded Frame Details Device FRI OCT 26 8 25pm T Mobile Browser Boa 3 fi FRI OCT2 w Q 9Fp Messages Keys Back 374 Calendar F Figure 88 Uploaded Frames Details Page My Applications Users may use My Applications to store applications that they want to later upload to DeviceAnywhere devices This functionality is described in detail in Section 10 1 above Test Results Scripts that are run through Record and Playback generate Result sets that are accessible through MyDeviceAnywhere Each test result is a step by step Web view of what happened during
43. invited to see your proprietary work by mistake Sharing Devices Users invited to monitor devices may accept or reject any invitation they receive When users accept an invitation they can observe monitor the device Anytime after accepting an invitation an observing user may click the Stop Monitoring button si and leave a sharing session Similarly the user who initiated the sharing session may stop sharing the device at any time Copyright 2004 2008 Mobile Complete Inc 35 All Rights Reserved PDeviceAnywhere DeviceAnywhere User Manual 4 1 _ by Mobile Complete Report An Issue Stop Sharing Viewers List Jane Doe Stop sharing t he device Figure 42 Stop Sharing Device 9 5 Other Device Sharing Capabilities While you are sharing devices with other users you can exchange messages with these users Upon accepting a sharing invitation a viewers list and a message window will appear on the right side of the DeviceAnywhere Studio interface 36 Copyright 2004 2008 Mobile Complete Inc All Rights Reserved PDeviceAnywhere DeviceAnywhere User Manual 4 1 _ by Mobile Complete Pi Jane Doe says hello John Smith says hi check this out wt Oo co Figure 43 Viewing a Shared Device 10 Uploading Applications Most applications can be uploaded to the device over the air either by sending a link to the device or by entering the URL where the application is
44. ion om Delete Application Y Downloading Application 7 eS View Applications Wea Memory Statistics Figure 65 View Memory Statistics View Memory Statistics QO Statistics Mem free 1720K Figure 66 View Memory Statistics Status Bar Copyright 2004 2008 Mobile Complete Inc 47 All Rights Reserved PDeviceAnywhere TT DeviceAnywhere User Manual 41 by Mobile Complete RECORD amp PLAYBACK 48 Copyright 2004 2008 Mobile Complete Inc All Rights Reserved g9 DeviceAny where 11 Record and Playback DeviceAnywhere Studio now includes Record and Playback functionality This easy to use script creation feature allows users to record a series of steps on a device called scripts which are saved and can be edited and then re played at any time Each step displays the entered keys as well as the corresponding screen and time from last key press DeviceAnywhere Studio 4 0 John Smith DeviceAnywhere User Manual 4 1 ie Ee ER cei N Ment Eee Scripts S Projects Device i New Scripts ama 3 UK v Your package usage is 336 minutes as of Nov 15 2007 12 41 PM A BlackBerry 81 v LG Chocolate vA Motorola Q x Nokia E65 Palm Treo 75 x Sony Ericssor Jr E l lye Iv lt 11 1 V aie aa deieteetateteeteteseteted eee en pn nn nnn nnn nnn nnnn gt Send Keys Keys Select gt Send Keys Keys Fi
45. n in the Context Menu shown above Both methods will open a dialog box From this dialog box you have three options for sharing devices You may share a device with more than one user at a time Note that in 4 0 you may elect to share a device with a DeviceAnywhere user from a different account This enables partner companies with separate accounts to work together However no user from a different account will be able to view your device unless you expressly invite them as detailed below Copyright 2004 2008 Mobile Complete Inc 33 All Rights Reserved PDeviceAnywhere Device Anywhere User Manual 4 1 34 9 1 Share Motorola Q Code Generated Generate Code Enter email addresses semicolon separated Send Email Select the users to invite to monitor the device Jane Doe Invite users Cancel Figure 39 Invite Users Option 1 Generate Code Selecting Generate Code will generate a numerical code that you may then verbally share with other users or manually email to them Upon receiving the code the user may enter it by right clicking on Shared Devices in the Device Access menu at the top left of DeviceAnywhere Studio and selecting Enter Code A dialog box will appear where you may enter the code Copyright 2004 2008 Mobile Complete Inc All Rights Reserved To DeviceAnyw where 9 2 9 3 9 4 DeviceAnywhere User Manual 4 1 DeviceAnywhere Studio 4 0 Jane Doe File Mode Audio
46. neous device key presses BlackBerry 8100 Pearl Mnemonic Down Key Sequence Release Key Sequence Figure 23 Multiple Key Mapping To create a multiple key mapping select a function key from the drop down menu and then click on the keys in the device image that you want to map to the function key 6 3 10 Device Properties The Device Properties option opens a window that displays different property values for the device Copyright 2004 2008 Mobile Complete Inc 25 All Rights Reserved PDeviceAnywhere TT DeviceAnywhere User Manual 41 Device Properties Ea al save and Close s Cancel 6 Help Mame Samsung S5GH A707 Cingular Cingular San Mateo Cevice Device Type sim Status 200 chars max mation See below Location San Mateo Hostname cdemol mobilecomp Phone Number 6S0 F40 1124 ESM Dect ESM Hex MEZD MCD1229 122 Device Type contains the device name and description SIM Information for the device Figure 24 Device Properties The Status view shows any currently knows issues with the device also viewable by placing your mouse on the comments icon a blue circle with a white exclamation point in the middle found next to the device icon in the device pane and may also provide tips on using the device Device Properties k Cancel E Help Mame Samsung SGH AFOF Cingular Cingular San
47. ons in the Menu Bar change based on the activity in which you are engaged The section below shows the Menu Bar items when you are in the Device Access view DeviceAnywhere Studio 4 0 Jane Doe File Mode Audio View Help Figure 6 DeviceAnywhere Studio Menu Bar 5 1 File Menu The File menu contains the following entries 5 1 1 MyDeviceAnywhere You can click MyDeviceAnywhere from the File menu to get to the MyDeviceAnywhere website You will automatically be logged in to MyDeviceAnywhere 5 1 2 Options This menu item allows users to set the size of the cache for recorded device activity A certain amount of past results are automatically cached in DeviceAnywhere Studio these results can be viewed through using the Device Video Controls at the bottom of the device see Section 7 for details Note that raising the cache size may have an impact on the performance of your system Copyright 2004 2008 Mobile Complete Inc 13 All Rights Reserved PDeviceAnywhere TT DeviceAnywhere User Manual 41 14 5 2 5 3 by Mobile Complete 5 1 3 Exit Use Exit to close DeviceAnywhere Studio The X button on the top right of the window can also be used If any devices are acquired when you try to exit DeviceAnywhere Studio you will see the following dialog box Release Devices There are devices still acquired What would you like to do Release
48. plete Inc All Rights Reserved PDeviceAnywhere TT DeviceAnywhere User Manual 41 by Mobile Complete TABLE OF CONTENTS iP DeviceAnywhere Studio System Requirements ccccccccccccccceeeesesssseseeeeeeceeeeeeeeeaaaasaeeeeeeeeeeeeeeeeeeenaaas 7 pa OS IN CSN strc see E E A E te A E A AE A N N E A A A N 8 3 Installing and Launching DeviceAnywhere Studio cccccccsssssseseseeeeecceeeeeeeeeeaausaeeeseeeeeeceeeeeeeeeaaas 10 3 1 DeviceAnywhere Studio Download cccccccccccssssssseseeeecceceeeeeeeeaaaessseseeeeeeeeeeeeeeeeesaaaassseseeeeeeeeees 10 3 2 Login to DeviceAmywhere Studio cccccccccccccssssssssssseeeeecccccceeeeeaaaaeessssseseeeeeeceeeeeeesesssaaaeasassssseseeeeess 10 3 3 Monitor Screen Resolution ao ztenccs ce sedetsenacndsceansseaascoddenceats anateosaeetecdsedoaeesanecauuantsacdacetoonsesauianddenanas 11 4 Device my where Stdio Interi dC aasre erorka ae i a or aa Sn i 13 5 DeyiceAnywhere Smdio Menik BaT seose meiri a a E T EEE a E A 13 T P M Nee res cere A E E denalaspaiereasdeatiensaneetonts 13 5 1 1 INE Te VC IN WITO sarne E a E A E 13 al a E E crete eee E eer E A E renee sre er T er cere arte eres 13 IAA IE E E A E S E E E ES EEE E A E E A E 14 Sr MAEM iee N E fede sae leaseteucseaedeetercatneds 14 se CO e E E 14 o WM IT E E E E T E A E A eget A E EARE A A A E T E EA 15 5 4 1 DON aO MES e E A A E E EEE 15 5 4 2 SOW OU a E N E AE A A E E N E A AA E A A A 15 5 4 3 SO DEVICE ACOS S acta e
49. s they will be warned above the upcoming reservation 5 minutes before the reserved time At the reserved time the device will automatically be released and the reserver will be notified that the device is available for them Devices can be reserved through the Reservation tab in MyDeviceAnywhere To reserve a device select Create Reservation from the Reservation menu See errr E emee ple Dede Be Cenia feel shy Hririr E E m m E E m m E E E E l a E E E E E E E T E E E E E E EE E E E E Figure 90 Create Reservations 64 Copyright 2004 2008 Mobile Complete Inc All Rights Reserved g9 DeviceAnywhere DeviceAnywhere User Manual 4 1 To make a reservation choose the package and device you want to reserve and then choose the reservation time The Device Availability Matrix will show you what times are available for the device You can view your reservations through the Current Reservations menu My Devices Current Reservations Create Reservation a Current Reservations Current Reservations Date Timew 1 SE Test Time Created by John Smith Sony Ericsson K610i 11 22 07 01 00 AM PST 0 Hrs 45 Mins Cancel on 11 20 07 PST at 05 57 PM PST 2 BB reservation BlackBerry 8100 Pearl 11 21 07 06 00 AM PST 1 Hrs 0 Mins Cancel Figure 91 Current Reservations 12 10 Device Search Device Search in MyDeviceAnywhere is new in 4 0 This t
50. s For Java applications you should upload your jar and jad files as well as any other files required to download your application Uploaded Files Select File O amp mes Cancel Save Figure 48 Upload Files Next launch the DeviceAnywhere Studio application and acquire the device that you want to install your application on To install your application from the My Applications tab of MyDeviceAnywhere you can navigate to the following URL using the device browser http ma dap md a Alternatively you can click on the My Applications icon shown below and once you have navigated to the phone s URL entry form the URL will automatically be entered for you Copyright 2004 2008 Mobile Complete Inc 39 All Rights Reserved _SPDeviceAnywhers Device Anywhere User Manual 4 1 COA Eis SAT OCT 27 7 51pm T Mobile a On the device you have currently locked please navigate to the web browser on the phone Place you cursor in the URL bar and BlackBerry 8100 Pearl i J Figure 49 Navigate to My Applications Next login to the My Applications page in the mobile browser with your DeviceAnywhere username and password 40 Copyright 2004 2008 Mobile Complete Inc All Rights Reserved PDeviceAnywhere DeviceAnywhere User Manual 4 1 _ by Mobile Complete Sample JSP For Hand Held Devices User Name User Password Sign in Edit Menu Figure 50 Add Application Select
51. see saved files uploaded frames test results and also launch DeviceAnywhere Studio DeviceAnywhere Studio a Java Swing application is Mobile Complete s main User Interface UI for interaction with DeviceAnywhere s live test devices It remotely connects over the Internet to devices that are located at various locations around the globe Copyright 2004 2008 Mobile Complete Inc 9 All Rights Reserved PDeviceAnywhere DeviceAnywhere User Manual 4 1 by Mobile Complete 3 Installing and Launching DeviceAnywhere Studio MyDeviceAnywhere E ta My gy Uploaded My 5 TG ice Home Individual Usage History Refer a Friend Figure 2 Launching DeviceAnywhere Studio Once you are logged into DeviceAnywhere click the Launch DeviceAnywhere Studio button in the upper right corner to download and launch DeviceAnywhere Studio 3 1 DeviceAnywhere Studio Download When you click the Launch DeviceAnywhere Studio link your system will be checked for the required version of the Java Runtime Environment JRE DeviceAnywhere Studio 4 0 MOBILE COMPLETE Faa Deia Naa Aea Na et Figure 3 DeviceAnywhere Studio Checking for Latest Version If the required version is already installed on your system DeviceAnywhere Studio will begin to download If the necessary version is not found JRE will automatically be installed as part of the DeviceAnywhere Studio installation process The initial launch of DeviceAny
52. ste From Clipboard p Ch Delete Application Baoe v Downloading Application S View Applications S View Memory Statistics khi FY F F gt Multiple Key Mapping Y fe Properties Figure 53 Reset Device BREW Device Reset Resetting BREW Device Sending reset message to the server Figure 54 BREW Device Reset Copyright 2004 2008 Mobile Complete Inc All Rights Reserved DeviceAnywhere 10 2 2 DeviceAnywhere User Manual 4 1 Upload Application The Upload Application option enables you to upload the applications to the device Py access Device p Do Share Device i ey Color Depth aj Hardware Control audio p BREW LA Export Upload Application k Delete Application y Downloading Application C3 Paste From Clipboard b gt Multiple Key Mapping i S amp View Applications fe Properties Pp TT Sy View Memory Statistics Figure 55 Upload Application In Upload Application you can enter the name of the application to be uploaded case sensitive Note please ensure that the name of your application corresponds to your mod file Next you will be prompted to select the local directory that contains all application files Upload BREW Application Please enter the name of
53. t will automatically be created for all accounts Account Admins may create new projects which are used to organize work and control user access to groups of scripts New project may be created in the System Admin tab in MyDeviceAnywhere Record Playback da Scripts ee Projects New ei Scripe fin f F New Script Gal New Folder EA Import Script TE Faste 3 UK Figure 69 Record Playback New Script ii Click on script name and then add a device to the script by selecting the device and right clicking on the device see image below Copyright 2004 2008 Mobile Complete Inc 51 All Rights Reserved g9 DeviceAnywhere DeviceAnywhere Studio 4 0 John Smith File Mode Audio Script Zoom View Help DeviceAnywhere User Manual 4 1 Add to Script Access Device do Share Device Figure 70 Record Playback Add Device to Script The device is added to the script and is now ready to start recording Note you must also acquire the device in order to be able to record in the script J fol Device Access Se K Record Playback IV Vi 52 Record Playback DeviceAnywhere Report An Issue ie ee eR ES Head 0018 Aviagyreig BlackBerry SAT OCT 27 7 18PM T Mobile ST Your package usage is 570 minutes as of Nov 16 2007 4 40 PM eo l BlackBerry 81 A v LG Chocolate Motorola Q 3 X Nokia
54. the application ta Upload On the next page you will be prompted to select a directory which has all vour application Files Figure 56 Upload BREW Application Once the application is uploaded you should see the screen shown below Click Close to close the popup Copyright 2004 2008 Mobile Complete Inc 43 All Rights Reserved DeviceAnywhere DeviceAnywhere User Manual 4 1 Upload BREW Application Uploading BREW Application Device reported application traffic was uploaded successfully The upload can be verified by listing the current applications on the device A power cycle of the device will be needed before the Uploaded application becomes available Figure 57 Upload BREW Application Successful 10 2 3 Delete an Application The Delete Application option enables you to delete the applications from the device G Access Device 5 Share Device r ey Color Depth ad Hardware Contral i Audio BREW amp Export GB Paste From Clipboard AW Delete Application vw Downloading Application ror iF Multiple Key Mapping i Properties ke View Applications S Wew Memory Statistics S888 8 Em am fim Figure 58 Delete BREW Application To delete an application enter the name of the application to be removed application name is
55. the test run Web based access to test results allows you to view results and provides helpful sharing features Test results are structured as follows Each run generates a Resultset consisting of one or more individual results ii Each result corresponds to a combination of one script and one device ii Each result is comprised of a series of result steps that present a visual view of what happened during that test run The Test Results page displays a list of all the test results in the system for all projects to which you have access Note that test results for projects you do not have access to will not be shown here You can sort the list of test results based on various test attributes and you can navigate pages by clicking on the page numbers in the top right corner When you Copyright 2004 2008 Mobile Complete Inc 63 All Rights Reserved H DeviceAny where DeviceAnywhere User Manual 4 1 click on a particular Resultset name you will drill down to a view showing details of that Resultset including a list of the results contained in that Resultset T awt Regulbs Wiew Bly awed Eier Teel Ages Figure 89 Test Results 12 9 Reservations Reservations allow you to reserve mobile devices for usage at requested days and times Reservations can be made up to 2 weeks in advance and for up to a one hour Slot If another user is using the reserved device at the time that the reservation start
56. to see their current packages and individual usage for each package In addition there is an announcements section as well as a resources section which includes links to the most current version of release notes and the user manual Other links include the DA Forum and the DA Blog 12 4 1 Individual Usage History Clicking on the Individual Usage History navigation link on the Home page will show users their usage history by month Choosing an individual month will show detailed usage by device Copyright 2004 2008 Mobile Complete Inc 59 All Rights Reserved PDeviceAnyyhers DeviceAnywhere User Manual 4 1 by Mobile Complete Ky Test a Me Tact Ap RN cate emir bihi ial EE mTETE D Prai nF fq Individual Usage History My Monthly Lisagpe Perna Total Time Hoare i moveribeer SOOT 15 68 Usage lewels represent monthly indevdual usage To wee total monthly usage for your company s entre accourt pleese cick here of go to the My 2coount tab end chok on Usage History at the top of the pege To make any changes to your mocou Bless go to the My Account tab Figure 81 Individual Usage History Summary Period Number of Devices Used November 2007 5 Total Time Used Hours Devices Used 15 60 T Mobile BlackBerry 8100 Pearl Verizon LG Chocolate VX8500G Verizon Motorola Q Sprint Palm Treo 755P AT amp T Samsung i607 Details of Device Usage Total
57. where Studio will take 3 4 minutes because it is uploading the device information for the first time Subsequent launches will be faster As soon as the DeviceAnywhere Studio download is complete you will be asked if you want to create desktop shortcuts for DeviceAnywhere Studio Please select Yes when prompted This will create DeviceAnywhere Studio icons on your Desktop and Start Menu In the future you can launch DeviceAnywhere Studio using these shortcuts 3 2 Login to DeviceAnywhere Studio DeviceAnywhere Studio will launch after the download and installation is completed It will start by prompting you with a Login dialog box Please use your assigned account information to log into DeviceAnywhere Note that if your company uses a proxy you may have to enter proxy settings by clicking on Proxy gt gt before logging into the system Please consult your IT department if unsure 10 Copyright 2004 2008 Mobile Complete Inc All Rights Reserved PDeviceAnywhere TT DeviceAnywhere User Manual 41 by Mobile Complete Figure 4 Login to DeviceAnywhere Studio As soon as the DeviceAnywhere Studio download is complete shortcuts will be created for DeviceAnywhere Studio on your desktop and Start Menu In the future you can launch DeviceAnywhere Studio using these shortcuts NOTE Depending on your Web browser security settings you may see a Security Warning asking whether you trust this content from Mobile Complete

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