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Akuvox IP Phone R50P User Manual

1. LA Status Ki E lt Sections Description Soft Key Allows user to assign specific feature to the designated soft keys For softkey the available features list DND Menu MSG Status Book Fwd PickUp Group PickUp Intercom Speed Dial History Favorites Redial CallReturn HotDesking Function Key Allows user to assign specific feature to the designated function keys For function keys the available features list N A DND Menu MSG Status Book Fwd PickUp Group PickUp Intercom Speed Dial History Favorites Redial CallReturn HotDesking XML Browser Others Backlight Intensity To adjust the backlight intensity of Phone UI O Backlight Time To adjust backlight on timer once expired the backlight of Phone UI will go off 54 5 11 Phone gt Ring tones Path Web UI gt Phone gt Ringtones All Ringtones Note Upload Max Total Size 100K SC Max length of characters for input box 255 Broadsoft Phonebook server address 127 Remate Phonebook URL amp AUTOP Manual Update Server URL 63 The rest of input boxes System Ringtones Distinctive Ringers dex eweg ao as ee lA A Es TAR lA Es es lA E lA Claes Es o lt lt lt lt lt lt lt lt 1 2 3 4 5 6 Y 7 8 9 10 lt E lt Las Gm Sections Description All Ringtones Allow user to upload and view ringtone files or delete uploaded ringtone fi
2. Forward the call to the third party View the Missed Calls Incoming Calls and Dialed Calls Press this key in calling mode and you can hear the other side but the other side cannot hear you ud tu Turn down or turn up the volume by pressing the key or the key Make the phone into hand free mode Inputting the phone number or DTMF Blinking light indicates there is an incoming call gt Rear view and panel descriptions Port name Description Power switch Input 5V DC 1 2A Internet 10 100M Connect it to Network PC 10 100M Connect it to PC Handset Port type RJ 9 connector Headset Port type RJ 9 connector 1 4 Icons introduction Register success Register failure Registering Deactivated account Auto answer No disturb Always Forward Network disconnection CERN E E Y Ring off ul Headset mode New voice message New text message Missed calls Pur 10 2 Installation 2 1 Check package contents Please refer to the package list below to check the completeness of package Name Quantity SIP IP Phone unit handset RJ 9 Cable Power Adapter RJ 45 Cable Stand elele e elefje Quick installation guide 2 2 Connection diagram POE SWITCH Power socket 11 2 3 Installation Steps Step 1 Connect to the power Connect the provided power adapter to the Power port and
3. 2 Input the IP address in the browser s address bar and then press the Enter key 3 If successfully connected to IP phone it will prompt a login page In this page please input the username and password accordingly By default username and password are as below User Name admin Password admin 4 After successfully log in it will automatically locate to Status gt Basic Page as 36 shown below AKUVOK A Product Information motes Model SP R50 Max length of characters for input MAC Address 0c 11 05 00 56 78 box Firmware Version 50 0 3 41 255 Broadsoft Phonebook server Hardware Version 50 0 1 0 0 0 0 0 address he 127 Remote Phonebook URL amp Network Information AUTOP Manual Update Server URL LAN Port Type DHCP Auto 63 The rest of input boxes LAN Link Status Connected LAN IP Address 192 168 10 19 Warning LAN Subnet Mask 255 255 255 0 a Field Description LAN Gateway 192 168 10 1 LAN DNS1 192 168 10 1 LAN DNS2 Primary NTP 0 pool ntp org Secondary NTP 1 pool ntp org Account Information Accounti 100 192 168 10 126 Registered Sections Description Product Information To display the device s information such as Model name MAC address IP device s physical address Firmware version and Hardware firmware Network Information To display the device s Networking status LAN Port such as Port Type which could be DHCP Static PPPOE Link Status IP Address Subnet Mask Gateway Primary DNS serve
4. Anonymous Call Anonymous Call Rejection 6 gt gt gt Network Features SIP V1 RFC2543 V2 RFC3261 Static IP DHCP for IP configuration 03 DTMF modes In Band RFC2833 SIP INFO HTTP HTTPS Web Server for Management NTP for Auto Time Setting TFTP FTP HTTP HTTPS Protocols Administration Features Auto provisioning using FTP TFTP HTTP HTTPS PnP Dial through IP PBX Using Phone Number Dial through IP PBX Using URL Address Configuration Managements with Web keypad on the phone and Auto Provisioning SNMP TRO69 Security Features Support HTTPS SSL Support SRTP for Voice Data Encryption Support Login for Administration SIP Over TLS 1 3 Keypad gt Keypad LED and function key definitions gt Keypad Description Key Key name Function Description Navigation Assists you in selecting an item that you want to process Les under the menu by pressing the Up Down Right or Left key Press the OK key to save E amp Soft Keys 1 2 Key combination includes functions such as 3 4 History Favorites Redial CallReturn HotDesking XML Browser DND Menu MSG Status Book FWD PickUp Gr oup PickUp Intercom Speed Dial and so on SN Home Back to the Home page Book View Local Phone Book Blacklist Remote Phone Book Headset Forward Redial Mute Hand free Digital keyboard Indicator light Use the headset to call out or call in
5. Call Methods User can press an available line key if there is more than one account then 1 Dial the number User wants to call 2 Press History softkey Use the navigation keys to highlight User choice press Left Right key to choose Missed Calls Incoming Calls and Outgoing Calls 3 Press the Redial key twice to call the last number called or press Redial key to enter All Calls interface to choose the number to dial out 4 Press the programmable keys which are set as speed dial key Then press the speed dial programmable key to make the call if necessary 3 2 Answer a call 1 If User is not on another phone call lift the handset to use or press the Speaker 13 key Answer softkey to answer using the speaker phone or press the headset key to answer the headset 2 If User is on another phone call press the answer softkey to answer new incoming and hold the current talking During the conversation User can alternate between Headset Handset and Hand free by pressing the corresponding keys Note The a will flash during the Incoming interface 3 3 Mute You can press the Mute key H to make the user NOT be heard by the other party but User can hear the other party Icon H will be shown on the LCD and press the Mute key again to recover 3 4 Call Hold Resume 1 Press the Hold button or Hold softkey to put User active call on hold 2 If there is only one call on hold press the hold softkey to retrieve the cal
6. Max Length i 1 15 Cancel Sections Description Rules Allow user to select Replace rule or Dial now to display or edit Rules Modify Allow user to modify selected rules information for replace rule you can modify related account prefix and replace Area Code Area codes are also known as NPAs Numbering Plan Areas They usually indicate different geographical areas within one country If entered numbers match the predefined area code rule the IP phone will automatically prefix outgoing number with area code Note There is only one area code rule supported 5 14 Phone gt Dial Plan gt Dial Now Path Web Ul gt Phone gt Dial Plan gt Dial Now 57 Akuvox Dial Now ee Note Max length of characters for input box 255 Broadsoft Phonebook server address 127 Remote Phonebook URL amp AUTOP Manual Update Server URL 63 The rest of input boxes Warning js Field Description LE Rules Modify gt gt Dial Now Rule Submit Area Code Code Min Length A 1 15 Max Length 1 15 Sections Description Rules Allow user to select Replace rule or Dial now to display or edit Dial Now Delay Allow user configure dial now delay time for dial now It means user can configure the IP phone to dial out the phone number automatically after the designated delay time if it match any dial now rule Rules Modify Allow user to modify selected rules information for d
7. busy O No answer Forward The incoming calls will be transferred to the specified number when the ring tone is time out without answer To configure Call Forward via Phone interface 1 Press Menu gt Features gt Call Forward gt Enter or just press FWD key to enter Call Forward interface 2 There are 3 options Always Busy and No Answer 3 If User chooses one of them enter the phone number User wants to forward to receiving party Press Save to save the changes 3 8 Call Transfer You can use the following two ways to transfer talking to the other party 15 O Blind Transfer Transfer talking directly to the other party without any negotiation O Consultation Transfer Transfer talking to the other person involved after the other person involved answer the incoming and with consultation 3 8 1 Blind Transfer 1 Press the Trans softkey during the talking 2 Enter the Trans number interface and then Input the number you will transfer to 3 Press the FWD key or the Trans softkey to transfer the hold talking to the number you want to transfer to 4 Return to the Idle automatically Note The UI will display Hold status interface when the number you want to transfer to is not existed 3 8 2 Consultation Transfer 1 Press the Trans softkey to enter the number you want to transfer to during the talking Input the number you want to transfer to 2 Press the OK key on the phone keyboard or the Dial key to
8. from the History O Press the Delete softkey to delete calls log from the History O Press the Option softkey to select Delete all to delete all the calls log from the History 4 5 System Customizations 4 5 1 Programmable keys 1 Press the Menu softkey in the Idle interface access Menu gt Features gt Programmable keys 2 Select the programmable key you will set and press the Enter softkey 3 Select key style in the type area 4 Input suitable value in the label area 5 Optional Select the relevant account in the account ID area 6 Optional Input suitable value in Value blank 7 Press the Save softkey to save or the Cancel softkey to cancel 4 5 2 SIP Account management 4 5 2 1 Register an Account Register an account via phone interface 1 Press the Menu softkey to enter setting interface to select Advanced setting input password password admin to enter the Account setting 2 Press Enter key to enter the account activation status area 3 Input the label display name register name account password and SIP separately 4 Press the Save softkey to save or the Back softkey to cancel 33 4 5 2 2 Disable an Account 1 Access Menu gt Settings gt Advanced setting gt Account password admin 2 Press Enter key to enter the account activation status area 3 Select Disable in the account active status area 4 Press the Save softkey to save or the Back softkey to cancel 4 6 Bas
9. make a call 3 Press the Trans softkey to finish transfer after the other person involved answer the incoming and with consultation You can finish transfer via putting down the handset or press the Cancel softkey to cancel transfer if you currently use handset to make or answer a call 3 9 Conference You can use the Local conference feature to hold a 3 way conference by pressing the Conference softkey to invite the current talking line and the line on hold to attend the conference The Local conference feature of IP phone Akuvox SP R50P can invite two parties at 16 most to attend conference The conference type of IP phone Akuvox SP R5OP is Local conference with default 1 Create talking with first party 2 Press the New softkey to create a new talking 3 Press the Back softkey of dial interface to hold talking with first party 4 Input the number of second party and press the OK key on the phone keyboard or the Dial key or the Send softkey to make a call When the second party answer your call inquire whether they want to attend conference 5 Press the Conference softkey to start 3 way conference 6 Press the Split softkey to split to two lines standalone talking then this two parties talking are under Hold status 7 Press the Resume softkey to resume the current talking 8 Press the Cancel softkey or the gt key to cancel the conference talking and return to Idle 3 10 Call Park You can use Call Park fea
10. whether the dial rule is correct or please communicate with the service operator 72 7 Appendix Time Zones 11 00 Samoa 10 00 United States Hawaii Aleutian 10 00 United States Alaska Aleutian 09 00 United States Alaska Time 08 00 Canada Vancouver Whitehorse 08 00 Mexico Tijuana Mexicali 08 00 United States Pacific Time 07 00 Canada Edmonton Calgary 07 00 Mexico Mazatlan Chihuahua 07 00 United States Mountain Time 07 00 United States MST no DST 06 00 Canada Manitoba Winnipeg 06 00 Chile Easter Islands 06 00 Mexico Mexico City Acapulco 06 00 United States Central Time 05 00 Bahamas Nassau 05 00 Canada Montreal Ottawa Quebec 05 00 Cuba Havana 05 00 United States Eastern Time 04 30 Venezuela Caracas 04 00 Canada Halifax Saint John 04 00 Chile Santiago 04 00 Paraguay Asuncion 04 00 United Kingdom Bermuda Bermuda 04 00 United Kingdom Falkland Islands 04 00 Trinidad amp Tobago 04 00 Curacao 03 30 Canada New Foundland St Johns 73 03 00 Denmark Greenland Nuuk 03 00 Argentina Buenos Aires 03 00 Brazil no DST 03 00 Brazil DST 02 00 Brazil no DST 01 00 Portugal Azores 0 GMT 0 Greenland 0 Denmark Faroe Islands Torshavn 0 Ireland Dublin 0 Portugal Lisboa Porto Funchal 0 Spain C
11. 07 05 2014 DND Meri The host IP phone number is 2404984721 History Gues Hoteling Logint2 27 Hoteling Login 1 23 User Name Password 24040847 Cancel 123 Delete Press Guestin softkey to login the extension number 4723 and password Cance ge 4723 10 39 11 an 07 05 2014 The extension number 4723 is ready for use History Gues 3 20 Application 3 20 1 Text Message The IP phone Akuvox SP R50P can send and answer text message The phone will make a Du sound and present N piece of new message on the LCD For example 1 new message and a twinkling message icon will appear 23 Sa Lucy 10 39 11 an 07 08 2014 Note Not all servers support message feature E Read Text Message 1 Access Menu gt Message gt Text Message gt In box 2 Press the OK key on the phone keyboard or the Enter softkey to enter the Text Message interface Press the OK key on the phone keyboard or the Enter softkey to enter the in box interface 3 Select the message you will read and Press the OK key on the phone keyboard or the Enter softkey to read Send Text Message 1 In the Idle press the Menu softkey 2 In the mail menu interface press the Down key on the phone keyboard to select Message press the OK key on the phone keyboard or the Enter softkey to enter Message interface 3 In the Text Message interface select New Message Press the OK key on the pho
12. 7 4 2 2 Ringe e LEE 27 4 3 Phone BOOK se Eege 28 rl A e A KA 28 4 3 2 Bla St A AA Ae a A eis 29 4 3 3 Remote Phone BOOK scort ambaa kid eege nee ad Aa 29 4 4 History Management AAA 29 4 5 System Customizations EEN 30 4 5 1 Programmable Keys iii des 30 4 5 2 SIP Account management 30 4 6 Basic NetWork EES eege Eege 31 4 7 O ge ee eet 31 4 8 Reset to Ka Vii A Si ceed dae cod aie savas ees 32 4 9 REDO OU E 32 ee di SL 5 1 Status Ba AA a ABA AA AA AA WAA KA WAA 33 5 2 lege Lu ee Ee 35 5 3 Account Aa aii A da 37 5 4 Net wani Bil lA 40 5 5 Network Advanced 41 5 6 Phone A O A EA 42 5 7 Phone gt Preterente cialis 44 5 8 Phone gt CallFe dt cua ia 45 5 9 Phone Vallenata wwa 48 5 10 Phone gt KeyDisplaV anios dida 50 Kik Phonez gt Ring tones iio dadas deh aed ee eae 51 ba Ron lte ies deeded dereen 52 5 13 Phone gt Dial Plan gt Replace Rule 53 5 14 Phone gt Dial Plan gt Dial Now 54 5 15 Phone gt Action UR ociosa da 55 5 16 PhoneBook gt Local Phone Book 58 5 17 Phone Book gt Remote Phone Book 59 5 18 Phone Book gt Call log 60 5 19 PhoneBook gt LDAP vicio kahawa 61 5 20 Phone Book zBroadsoft nasses a n ai 62 521 Upatanishi aiii 63 5 22 Uperade zAdvanced 64 323 Security aa sde 67 5 24 Security gt AdVaNnGed ii AE 67 CG TFOUDIESNOOUIAGS geed Eege geseet gereee 09 7 APDENGIX EE del 1 Overview 1 1 Introduction The Akuvox SP R50OP is a f
13. Akuvox SP R50P IP Phone User Manual 12 05 2014 Contents LE WOVEN VIC Wi a 1 1 Introduction o io 5 1 2 EAU tit NEE ENEE EE Ee 6 1 3 UP A NS 8 1 4 ICONSINTFOUCtO Necesaria tacita naciera 10 A TO dl 2 1 Check package contents 11 2 2 Connection AM pla te atau 11 2 3 Installation Steps Sst A A KA 12 3 FUN ca LO 3 1 Make cali is si 13 GL ai ii A AA thee ee 13 3 1 2 Call Methods aaa 13 3 2 Answera cali iii ios 13 3 3 KUER 14 3 4 Call Hold Resume A ia ae 14 3 5 Do Not Disturbed DN Ds it tee 14 3 6 Galli Wau A AA A REENEN 14 3 7 Call EorWard scoiicior an ia aR E A Aa ai aa eaaa an 15 3 8 Call Trate ci A E 15 2821 Blind Mai aw 15 3 8 2 Consultation Transfer 16 3 9 III Aa KANE A EL AAA E AA 16 TN 17 E o TE 17 3 11 1 Specified Piek P E ii aci 17 3 11 2 Group PICKUP ar a aa la 18 3 12 Speed Dll E AA AA 18 3 13 ge EC EE 18 SAA SOM lo A ii 18 ENK MU TS 19 3 16 RI EE 19 3 16 1 Set the HotDesking Key 20 3 16 2 HotDesking Feature i icssccssstectssssvaecissacsetiasasatecadarsateateess casnaneadeasaess 20 3 TA de TEEN 20 3208s Keypad Loki a ld 20 3 19 e TEE 21 3 20 le leg A A AA do 22 3 201 TOXE MEI iii 22 3 20 2 VOICE MESSI At 24 SOUT trozo 4 1 Basic SEttiN Bci ad lis 26 41 1 kea Ya IA ici aiii 26 4 1 2 Date Time Ae 26 ALI IBAGKW Bt ege geste Ee eege 27 ALAA Password Sen iia aaah 27 4 2 Sound ET dl 27 4 2 1 Phone VolUME sanan 2
14. Message will darken after all the voice messages checked 3 Check voice message via phone interface O Access Menu gt Message gt Voice Message gt New Message The LCD displays new messages and old messages of every account voice Message Yiew 1 3 1 1018 29 new 3 old CORE O Select the account you will check and press the Connect softkey to check voice message H 00 00 08 Trans Hold E 27 4 Settings 4 1 Basic Settings 4 1 1 Language You can change the language through below method Press Menu gt Settings gt Basic Setting gt Language 4 1 2 Date 8 Time 1 The IP phone displays Time and Date in Idle status You can set the Time and Date obtain from SNTP server automatically or you can set the time and date manually 2 Set SNTP via phone interface Access Menu gt Settings gt Basic Setting gt Date 8 Time gt SNTP Setting 3 To set the date time format via the phone interface access Menu gt Settings gt Basic Setting gt Date amp Time gt Format Setting O Access the Time Format in Format Setting interface then press the Left or Right key on the phone keyboard or the Switch softkey to select the time format 12Hour or 24Hour O Inthe Date amp Time Format interface press the Up or Down key on the phone keyboard to access the Date Format Press the Left or Right key on the phone keyboard or the Switch softkey to select the date format to process sett
15. N Management Protocol CWMP It defines an application layer protocol for remote management of end user devices 5 6 Phone gt Time Lang Path Web Ul gt Phone gt Time Lang 45 AKUVOK Web Language Type LCD Language Type Format Setting Preference Time Format Date Format Display Mode Call Feature Voice Type O Manual Date Time Zone Primary Server Secondary Server Update Interval Daylight Saving Time Active Offset By Date Start Time End Time By Week Start Month Start Week Of Month Start Day Of Week Start Hour End Month End Week Of Month End Day Of Week End Hour Sections Description English English 24Hour DD MM YYYY Day 8 China Beijing 0 pool ntp org 1 pool ntp org 3600 gt 3600s A _ 300 300Minutes i Day 31 Day aan i First In Month Monday o 0 23 Dec Fourth In Month 23 0 23 0 Hour 22 Hour Web Language To choose the web language Note Max length of characters for input 127 Remote Phonebook URL amp AUTOP Manual Update Server URL 63 The rest of input boxes Warning Field Description Submit Shortcut LCD Language To choose the phone language Format Setting To configure time display settings Phone UI 12 hour 24 hour Phone UI for Date Date on Phone UI O Time Format Determine
16. P server s port e Trusted IP To configure allowed SNMP server address it could be an IP address or any valid URL domain name Note SNMP Simple Network Management Protocols is Internet standard protocol for managing devices on IP networks VLAN To display and configure VLAN settings LAN Port PC Port You can configure VLAN setting for both ports respectively O Active To enable or disable VLAN feature for designated port O Vid To configure VLAN id for designated port O Priority To select VLAN priority for designated port Note Please consult your administator for specific VLAN settings in your networking environment QoS To display and configure QoS settings O SIP QoS To configure QoS value for all SIP message Voice QoS To configure QoS value for all audio stream RTP streams TRO69 To display and configure TRO69 settings O Active To enable or disable TRO69 feature O Version To select supported TRO69 version version 1 0 or 1 1 O ACS CPE ACS is short for Auto configuration servers as server side CPE is short for Customer premise equipment as client side devices URL To configure URL address for ACS or CPE User name To configure username for ACS or CPE Password To configure Password for ACS or CPE Periodic Inform To enable periodically inform Periodic Interval To configure interval for periodic inform Note TR 069 Technical Report 069 is a technical specification entitled CPE WA
17. age PTime Interval time between two consecutive RTP packets 41 O Anonymous Call If enabled all outgoing call for the designated account will be anonymous number Anonymous Call Rejection If enabled all incoming anonymous call for the designated account will be rejected O Is escape non Ascii character To transfer the symbol to Ascii character O Missed Call Log To display the miss call log O Prevent SIP Hacking Enable or disable to prevent SIP from hacking Music Server Address To display or configure third party MOH music on hold server O Active To enable or disable this MOH server If enabled the IP phone will play MOH from configured server O Music Server Address To configure MOH server address Session Timer To display or configure session timer settings O Active To enable or disable this feature If enable the ongoing call will be disconnected automatically once the session expired unless it s been refreshed by UAC or UAS O Session Expire Configure session expire time O Session Refresher To configure who should be response for refreshing a session Note UAC means User Agent Client here stands for IP phone UAS means User Agent Server here stands for SIP server Broadsoft To display or configure Broadsoft AOC feature O AOC A feature used to be accounting on Broadsoft platform Note Please consult your administrator or Akuvox Technical su
18. all Waiting Tone If enabled it allows IP phones to play the call waiting tone to the waiting callee Auto Redial Auto redial allows IP phones to redial an unsuccessful call for designated times within designated interval Auto Redial To enable or disable auto redial feature e Auto Redial Interval Determine the interval between two consecutive attempts Auto Redial Times Determine how many times to redial DND DND Do Not Disturb allows IP phones to ignore any incoming calls O Return Code when DND Determine what response code should be sent back to server when there is an incoming call if DND on O DND On Code The Code used to turn on DND on server s side if configured IP phone will send a SIP message to server to turn on DND on server side if you press DND when DND is off DND Off Code The Code used to turn off DND on server s side if configured IP phone will send a SIP message to server to turn off DND on server side if you press DND when DND is on Call Park Call park allows users to park a call to a special extension and then retrieve it via any other phone within the same system O Active To enable or disable call park feature O Account To determine which account to take effect 50 e Target To configure a designated target extension Note Please consult with your telephony system administrator for special extension on your system Intercom Intercom allow user to
19. anary Islands Las Palmas 0 United Kingdom London 0 Morocco 01 00 Albania Tirane 01 00 Austria Vienna 01 00 Belgium Brussels 01 00 Caicos 01 00 Chatam 01 00 Croatia Zagreb 01 00 Czech Republic Prague 01 00 Denmark Kopenhagen 01 00 France Paris 01 00 Germany Berlin 01 00 Hungary Budapest 01 00 Italy Rome 01 00 Luxembourg Luxembourg 01 00 Macedonia Skopje 01 00 Netherlands Amsterdam 01 00 Namibia Windhoek 02 00 Estonia Tallinn 74 02 00 Finland Helsinki 02 00 Gaza Strip Gaza 02 00 Greece Athens 02 00 Israel Tel Aviv 02 00 Jordan Amman 02 00 Latvia Riga 02 00 Lebanon Beirut 02 00 Moldova Kishinev 02 00 Russia Kaliningrad 02 00 Romania Bucharest 02 00 Syria Damascus 02 00 Turkey Ankara 02 00 Ukraine Kyiv Odessa 03 00 East Africa Time 03 00 Iraq Baghdad 03 00 Russia Moscow 03 30 Iran Teheran 04 00 Armenia Yerevan 04 00 Azerbaijan Baku 04 00 Georgia Tbilisi 04 00 Kazakhstan Aktau 04 00 Russia Samara 05 00 Kazakhstan Aqtobe 05 00 Kyrgyzstan Bishkek 05 00 Pakistan Islamabad 05 00 Russia Chelyabinsk 05 30 India Calcutta 06 00 Kazakhstan Astana Almaty 06 00 Russia Novosibirsk Omsk 07 00 Russia Krasnoyarsk 07 00 Thailand Bangkok 75 08 00 China Beijing 08 00 Singa
20. as input User Name Password 4 7 WebServer In the Advanced Setting interface press the Up or Down key on the phone keyboard to select WebServer press OK key on the phone keyboard or the Enter softkey to access the disable enable WebServer settings 4 8 Reset to Factory In the Advanced Setting interface press the Up or Down key on the phone keyboard to select Reset to factory Press the OK key on the phone keyboard or the Enter softkey to access the reset to factory interface 4 9 Reboot This is a function to set the phone reboot 1 In the Advanced Setting interface press the Up or Down key on the phone keyboard to select Reboot 2 Press the OK key or the Enter softkey to on the phone keyboard to enter the reboot warning interface 35 5 WEB Interface Web user interface we will used Web UI for short in the following context which is used for user or administration to check or change the IP SIP phone s settings O Press the OK key on the phone keyboard to check the Phone s IP address Status 1 3 P 1 1P 192 168 10 170 2 M4C 00 11 05 00 00 78 3 Firmware 50 0 0 190 Bach More Type the IP address on IE http 192 168 10 170 input default User Name and Password admin admin to login the web interface Login Status User Name admin Password seee Remember Username Password 5 1 Status gt Basic 1 First you need to open a browser for example IE
21. authorized use Keypad Lock can be set to ON or OFF how long to enable this function during the phone is idle and you can choose to lock the function keys or all keys And this function can only be configured through the web Ul please refer to the web interface for the details 21 O Function Keys The function keys are locked You cannot use the SOFT KEYS NAVIGATION KEYS FUNCTION KEYS until unlocked O All Keys All keys are locked 3 19 Hoteling Hoteling function enables the customer to login the own sip account on the Host ip phone after login to the phone the customer can use his own guest account on the host ip phone Note Hoteling is supported by Broadsoft platform Please consult your administrator further information Application 1 Remote Work 1 1 User goes to the branch office his own extension number is 4723 in head office 1 2 User uses the remote work function find a idle host ip phone 1 3 User can login the extension number 4723 on this host IP phone to call in and out using his own extension number 2 Work on different time division 2 1 Users A and B work on different time division at a same table with a same host IP phone their extension numbers are 4722 and 4723 2 2 Alogins the extension number 4722 in the morning logout after leave 2 3 B logins the extension number 4723 in the evening using the number 4723 to call in and out logout after leave 22 Se 2404934721 10 28 09 an
22. d Key As Send Others Return Code When Refuse Auto Answer Delay Early DTMF Disabled v Phone Custom All Account Disabled m m Disabled M All Account Disabled 486 Busy Here Enabled v Enabled WA Disabled 10 3 Disabled 0 1 300s 1 100 486 Busy Here 0 Disabled Max length of characters for input box 255 Broadsoft Phonebook server address 127 Remote Phonebook URL 8 AUTOP Manual Update Server URL 63 The rest of input boxes Warning Field Description Submit Shortcut Sections Description Mode To enable or disable feature key sync O Feature Key Sync To enable or disable feature key sync O Mode Select the desired mode Forward Transfer To display and configure Forward setting Note There are three types of forward Always Forward Busy Forward and No answer Forward O Always Forward Any incoming call will be forwarded in any situation O Busy Forward An incoming call will be forwarded if IP phone is busy O No answer Forward An incoming call will be forwarded ifit s no answer after a specific time Call Waiting To enable or disable Call Waiting O Call Waiting Enable If enabled it allows IP phones to receive a new incoming call when there is already an active call O C
23. e control privilege to control IP phone via Web UI Please refer to section Remote Control in the Web Ul gt Phone gt Call Feature page 5 19 Phone Book gt LDAP Path Web Ul gt PhoneBook gt LDAP AKUVOK Note Max length of characters for input box 255 Broadsoft Phonebook server address 127 Remote Phonebook URL amp AUTOP Manual Update Server URL 63 The rest of input boxes pre Warning AAA AS Cd Sections Description LDAP To display and configure LDAP phonebook settings O Name Filter The settings used to tell LDAP server what name attributes to search O Number Filter The settings used to tell LDAP server what number attributes to search O Server To configure LDAP server s address Port To configure LDAP server s port O Base DN To configure searching base DN on LDAP server 64 O User Name To configure user name for accessing LDAP server O Password To configure password for accessing LDAP server O Name Attribute To configure which name attributes should be feedback from LDAP server O Number Attribute To configure which number attributes should be feedback from LDAP server e Display Name To configure display name on Phone UI when there is any searching result from LDAP server O Max Hits To configure the maximum size of result response from LDAP server O Search Delay Time To configure delay time before initiate LDAP search
24. e phonebook name Search Flash Interval To set interval Range from 120s to 2592000s Note IP phone support at most 5 remote books Please refer to your administrator or Akuvox Technical Support team for how to establish a remote book server and how to create remote book xml file 5 18 Phone Book gt Call log Path Web Ul gt PhoneBook gt Call Log Call History Mo aa O IS ING tax length of characters for input 1 Received 1970 01 01 04 19 50 62818192 168 3 190 60278 192 168 3 190 C box 2 1970 01 01 04 11 06 6381 192 168 3 190 81048192 168 3 190 255 Broadsoft Phonebook server 3 ved 1970 01 01 04 07 56 6381 192 168 3 190 60272192 168 3 190 address 4 1970 01 01 04 07 38 6381 192 168 3 190 976192 168 3 190 127 Remote Phonebook URL A 913599046197 AUTOP Manual Update Server URL 1970 01 01 02 48 47 62818192 168 3 190 2192 168 31 63 The rest of input boxes 90 1970 01 01 02 35 03 6381 192 168 3 190 6359 192 168 3 190 Warning 1970 01 01 01 48 13 6281 192 168 3 190 63598192 168 3 190 1970 01 01 01 47 44 6381 192 168 3 190 635 O Field Description 2014 06 10 04 16 24 62818192 168 3 190 88760192 168 3 190 Sections Description Call History To display call history records Available call history type are All calls Dialed calls Received 63 calls Missed calls Forwarded calls HangUp To click to hang up ongoing call on the IP phone Note For HangUp feature you need to have the remot
25. eatured one line IP phone with full duplex hands free speakerphone It can be directly connected to an Internet Telephony Service Provider or to an IP PBX Based on the SIP standard the Akuvox SP R50P has been tested to ensure comprehensive interoperability with equipment from VoIP infrastructure leaders enabling service providers to quickly roll out competitive feature rich services to their customers Akuvox SP R50P is very easy to understand configure and deploy The web interface is designed to provide a clean and user friendly configuration window 1 2 Features gt Highlights HD Voice 02 6 132x64 Graphical LCD with Backlight Support 3 way Conference Support PoE Full Compatible with Asterisk BroadSoft Platform gt Phone Features 1 Line support 1 SIP account Support Call waiting Call Forwarding Call Transfer Call on hold Mute Auto answer Redial DND Local 3 Way Conference Volume Adjustable Ring tones Selectable Speed Dial Hotline O Daylight Saving Time O Network Packet Capture O Country Ringtone Signal Direct IP call Auto redial Call Return OXML Browser Hot Desking Keypad Lock Action URL URI Phonebook 500 groups Blacklist 100 groups call logs 100 entries 5 Remote Phone Book URL supported LDAP Multi Language Support gt IP PBX Features SMS Voicemail MWI Message Notification Music on hold Intercome Call Pickup Group Call Pickup
26. ertificate Client Certificate To display or delete Certificates which is used when IP phone is connecting to any HTTPs server Client Certificate Upload To upload certificate files this is used as client certificate O Only Accept trusted Certificates If this option is enabled only trusted certificates will be accepted 71 6 Troubleshooting Issue 1 The LCD does not light up O Check the AC power adapter Make sure it is the one provided in your package O Check the power outlet Make sure that the power that outlet you are plugging your device into is working Try to plug a different device into the socket to make sure it has power Issue 2 No signal tone heard from the handset O Check the connection cord between the handset and the phone Make sure it is connected properly Issue 3 Cannot access the web interface O Check the connection between the PC port of the device and the network port of the computer Make sure it is fine O Check whether the IP address of the device is correct If it is LAN please make sure there is no IP address collision with other devices on the network Issue 4 Cannot call out O Please see the network connection status of device if it is exception and then check the connection of network O If the network connection is normal please check whether the device has registered successfully If the network connection and the registered are both normal please confirm
27. establish a call directly with the callee O Active To enable or disable Intercom feature O Intercom Mute If enabled once the call established the callee will be muted Hot Line Hot Line allow user to call out the defined number automatically without dialing any number O Active To enable or disable Hot Line feature O Number the number you want to dial out automatically O Delay Time the delay time before calling out Remote Control Remote Control allows specific host to interact with IP phone by sending HTTP or HTTPS requests The specific action could be answering an incoming call hang up an ongoing call and so on Allowed Access IP List To configure the allowed host address Note For now IP phone can only support IP address IP address list and IP address pattern as allowed hosts Keypad Lock Keypad Lock allows to lock the keypad of your phone temporarily when you are not using it This feature helps to protect your phone from unauthorized use O Keypad Lock Type To lock the phone with function keys or all keys O Keypad Unlock PIN To lock the phone with a password O Keypad Lock Timeout the idle interval to lock the phone Key As Send Key As Send allows you to disable send key or assign pound key as send key Others O Return Code When Refuse Allows user to assign specific code as return code to SIP server when an incoming call is rejected O Auto Answer Delay To configure delay t
28. ial now rule user can modify related account Dial now Rule itself Area Code Area codes are also known as NPAs Numbering Plan Areas They usually indicate different geographical areas within one country If entered numbers match the predefined area code rule the IP phone will automatically prefix outgoing number with area code Note There is only one area code rule supported 5 15 Phone gt Action URL Path Web Ul gt Phone gt Action URL 58 Akuvox Note Mex length of characters for input Sections Description Action URL To display and configure Action URL settings Setup Completed When the IP phone completes startup Registered When the IP phone successfully registers an account Unregistered When the IP phone logs off the registered account O Register Failed When the IP phone fails to register an 59 account Off Hook When the IP phone is off hook On Hook When the IP phone is on hook Incoming Call When the IP phone receives an incoming call Outgoing Call When the IP phone places a call Established When the IP phone establishes a call Terminated When the IP phone terminates a call Open DND When the IP phone enables the DND mode Close DND When the IP phone disables the DND mode Open Always Forward When the IP phone enables the always forward Close Always Forwa
29. ic Network Settings Through the Basic Network setting you can set the IP Phones to get the IP address by three ways DHCP static IP and PPPoE PATH Menu gt Settings gt Advanced Setting gt Network 4 6 1 DHCP Mode 1 In the Network Settings interface Press the OK key on the phone keyboard or the Enter softkey to enter LAN Port 2 Inthe LAN Port interface press the Up or Down key on the phone keyboard to select DHCP default is DHCP 3 Press the Enter on the softkey or the OK key on the phone keyboard to enter the DHCP switch interface it will auto return to last interface after seconds 4 6 2 Static IP Mode 4 In the LAN Port interface press the Up or Down key on the phone keyboard to select Static IP then Press the OK key on the phone keyboard or the Enter softkey to enter Static IP Setting interface and input IP address 5 Press the Down key on the phone keyboard to enter the Subnet Mask of Static IP Setting and input the subnet mask 6 Input the IP address Subnet mask Gateway DNS 1 and DNS 2 in the corresponding area press the OK key on the phone keyboard or the Save softkey to 34 save 4 6 3 PPPoE Mode 1 Inthe LAN Port interface press the Up or Down key on the phone keyboard to select PPPOE then press the OK key on the phone keyboard or the Enter softkey to enter PPPOE Setting interface 2 Press the Up or Down key on the phone keyboard to enter User Name and Password 3 In according are
30. ime before an incoming call is automatically answered O Early DTMF To enable or disable early DTMF 5 9 Phone gt Voice Path Web Ul gt Phone gt Voice 51 Akuvox Max length of characters for input box 255 Broadsoft Phonebook server address 127 Remote Phonebook URL amp AUTOP Manual Update Server URL 63 The rest of input boxes Warning Field Description Sections Description Echo Canceller Echo Canceller To remove acoustic echo from a voice Communication in order to improve the voice quality O VAD Voice Activity Detection Allow IP phone to detect the presence or absence of human speech during a call When detecting period of silence VAD replaces that silence efficiently with special packets that indicate silence is occurring It can facilitate speech processing and deactivate some processes during non speech section of an audio session It can avoid unnecessary coding or transmission of silence packets in VoIP applications saving on computation and network bandwidth O CNG Comfort Noise Generation allow IP phone to generate comfortable background noise for voice communications during periods of silence in a conversation It is a part of the silence suppression or VAD handling for VoIP technology CNG in conjunction with VAD algorithms quickly responds when periods of silence occur and inserts artificial noise until voice activity resumes The insertion of artificial noise gives the i
31. ing The phone supports four Date formats The selected date format will appear in the Idle For example if the time was 2013 09 13 the date formats in the menu and the corresponding formats displayed in the Idle as follows 28 e 2 2013 09 13 YYYY MM DD 2013 09 13 YY YY MM DD 2013 09 13 DD MM Y Y Y Y 13 09 2013 DD MM Y Y Y Y 13 09 2013 4 1 3 Backlight Set the screen backlight level and duration of backlight Press Menu gt Settings gt Basic Setting gt Backlight 4 1 4 Password Setting This function is to set into the advanced Settings password Press Menu gt Settings gt Advanced Setting gt Password Setting A dialog box Enter Password appears enter the password admin default then press the OK key on the phone keyboard input the currently password the new password then confirm new password to modify the current password 4 2 Sound Settings 4 2 1 Phone Volume 1 The Volume key can be used to adjust the volume of handset hand free or headset during a call Also the key can be used to adjust the ring tones volume in the Idle mode 2 Adjust the volume via the phone interface access Menu gt Settings gt Basic Setting gt Phone Volume In the Volume Setting interface access the Handset Volume Hand free Volume or Headset Volume interface then press the or softkey or Left or Right key to adjust the volume Press the Save softkey to save the operation
32. ing request after you input a value from Phone UI Note For setting details please consult with your system administrator or Akuvox technical support team for further information 5 20 Phone Book gt BroadSoft Path Web Ul gt PhoneBook gt Broadsoft Akuvox Note Max length of characters for input box 255 Broadsoft Phonebook server address 127 Remote Phonebook URL E AUTOP Manual Update Server URL 63 The rest of input boxes Field Description 65 Sections Description Broadsoft PhoneBook To display and configure Broadsoft PhoneBook settings PhoneBook Item To select specific item to configure Display Name The name displayed at IP phone s LCD screen when accessed via Phone UI Server Address Broadsoft PhoneBook server s address Server Port Broadsoft PhoneBook server s port O User Name Username used to access Broadsoft PhoneBook server O Password Password used to access Broadsoft PhoneBook server Note IP phone supports at most 5 Broadsoft PhoneBook items For Broadsoft Phone Book s server address port username and password you need to consult your Broadsoft service provider for further information 5 21 Upgrade gt Basic Path Web Ul gt Upgrade gt Basic 66 Firmvare Version 50 0 3 41 Hardware Version 50 0 1 0 0 0 0 0 Reset To Factory Setting sm hatos E Sections Description Upgrade To select upgrading rom file from local o
33. kling voice message icon Se 1003 10 28 09 Am 07 08 2014 History Gues DND Menu Note Not all servers support voice message Voice Message You can leave a message when the user who you call is busy or unavailable Leave a message according to the voice prompt of server and then hang up after leaving the message Set Visit account number of voice message via phone interface 1 In the Idle press the Menu softkey 2 In the Idle press the Down key on the phone keyboard to select message press the OK key on the phone keyboard or the Enter softkey to enter the Message interface 3 In the Message interface press the Down key on the phone keyboard to select the voice message press the OK key on the phone keyboard or the Enter softkey to enter the Voice Message interface 4 Select the Voice Message Setting 5 Press the OK key on the phone keyboard or the Enter softkey to set account 1 input the Visit account number of voice message For example 97 press 123 softkey to switch the input methods Wi qe se in g 1 UE Account N 6 Press the OK key on the phone keyboard or the Save softkey to save and return to message interface 26 Check voice message 1 Press the Message key or the Connect softkey to call the Visit account number of voice message 2 Check voice message according to voice prompt O Set the Visit account number of voice message first before check voice message The LED light of
34. l 3 If there is more than one call on hold press the line button and the Up Down button to highlight the call and then press the Resume button to retrieve the call 3 5 Do Not Disturbed DND If you enable DND mode the phone will reject to answer all calls automatically and play busy tone the Ul will present missed calls at the same time e DND On Code The Code used to turn on DND on server s side if configured IP phone will send a SIP message to server to turn on DND on server side if you press DND when DND is off O DND Off Code The Code used to turn off DND on server s side if configured IP phone will send a SIP message to server to turn off DND on server side if you press DND when DND is on 14 3 6 Call Waiting To configure Call Waiting via Phone interface 1 Press Menu gt Features gt Call Waiting gt Enter 2 Use the Left or Right key to activate or deactivate call waiting 3 Then press the Save key to save the changes 3 7 Call Forward You can set the static forward to transfer all the incoming calls to specified number Also you can use dynamic forward to transfer all the incoming calls forward to the number inputted when the phone is ringing Forward Enable call forward feature Options as follows O Always forward All the incoming calls will be transferred unconditionally to specified number O Busy Forward The incoming calls will be transferred to specified number when the phone is
35. le sent or received from IP phone O Stop To stop capturing packets Note IP phone will save captured packets file to a temporary file this file maximum size is 1M megabytes and will top capturing once reaching this maximum size Others To display or configure others features from this page Confile file To export or import configure file for IP phone 69 Note Please refer to Auto Provisioning manual for instructions how to do Auto Provisioning for Akuvox SIP R5X series IP phone 5 23 Security gt Basic Path Web Ul gt Security gt Basic Web Password Modify User Name Current Password New Password AUTOP Manual Update Server URL 63 The rest of input bones Warning Field Description Sections Description Web Password Modify To modify user s password O Current Password The current password you used O New Password Input new password you intend to use e Confirm Password Repeat the new password Note For now IP phone can only support user admin 5 24 Security gt Advanced Path Web UI gt Security gt Advanced 70 Akuvox 1 2 3 4 5 6 7 8 9 DI o Sections Description Web Server Certificate To display or delete Certificate which is used when IP phone is connected from any incoming HTTPs request Note The default certificate could not be deleted Web Server Certificate To upload a certificate file which will be used as server Upload c
36. les Note Ringtone files must be wav format and has some specific requirement please contact to Akuvox technical support team for instructions how to make ringtone files system ringtones files cannot be deleted thus user can only delete uploaded ringtones Distinctive Ringers Distinctive ringers allow different incoming calls to trigger distinctive ringtones The IP phone will check Alert Info header inside the incoming invite SIP message And strip out the URL or keyword inside the Alert Info header from the specific URL or keyword to match or download designated ringtones to play 55 5 12 Phone gt Tones Path Web Ul gt Phone gt Tones Tone Allows user to select a specialized tone sets classified by countries or to customize own tones Note Available country tones sets are China Spain Luxembourg Sweden Taiwan Belgium Denmark Finland Germany Netherlands Norway Portugal 5 13 Phone gt Dial Plan gt Replace Rule Path Web Ul gt Phone gt Dial Plan gt Replace Rule 56 AKUVOK Replace Rule zl Ge Max length of characters for input box 255 Broadsoft Phonebook server address 127 Remote Phonebook URL amp AUTOP Manual Update Server URL 63 The rest of input boxes Warning o Add Rules Modify gt gt Prefix Replace Field Description Area Code Code Y Min Length D 1 15
37. llusion of a constant transmission stream so that 52 background sound is consistent throughout the call and the listener does not think the line has released Jitter Buffer Jitter buffer is a shared data area where voice packets can be collected stored and sent to the voice processor in even intervals Jitter is a term indicating variations in packet arrival time which can occur because of network congestion timing drift or route changes The jitter buffer located at the receiving end of the voice connection intentionally delays the arriving packets so that the end user experiences a clear connection with very little sound distortion IP phones support two types of jitter buffers fixed and adaptive Fixed Add the fixed delay to voice packets You can configure the delay time for the static jitter buffer on IP phones Adaptive Capable of adapting the changes in the network s delay The range of the delay time for the dynamic jitter buffer added to packets can be also configured on IP phones Mic Volume To configure Microphone volume for headset handset and speaker mode 5 10 Phone gt Key Display Path Web Ul gt Phone gt Key Display 53 Akuvox Note Max length of characters for input box 255 Broadsoft Phonebook server address 127 Remote Phonebook URL amp AUTOP Manual Update Server URL 63 The rest of input boxes Warning Field Description
38. make calls from the remote phone book 5 URLs of remote phone book are available to set 2 Set the remote phone book via web interface 3 Access Book gt Remote Phone Book 4 Input URL of phone book 5 Input the phone book name 6 Click the Submit softkey to submit 7 Access the remote phone book via phone interface 8 Access Book gt Remote phone book 9 Select the relevant Remote Group and press the Enter softkey The phone will load the remote group information and the LCD will display the contacts of this remote group 10 Press the 2 key or the Back softkey to unlink 11 Press the Book softkey to enter the Phone Book Menu 4 4 History Management The History management of IP phone Akuvox SP R50P contains dialed calls received calls missed calls and forwarded calls and support 100 logs storage at most You can check the history make calls from the calls history and delete the calls history 1 Press the History key the LCD will display all the recent calls 2 Press the Left or Right key on the phone keyboard to switch the lists of All Calls Dialed Calls Received Calls Missed Calls and Forwarded Calls 3 Press the Up or Down key on the phone keyboard to select the log O Press the Option softkey and select the detail The LCD will display the detailed information of this log Press the Dial softkey to make a call from the History 32 O Press the Option softkey to add to contacts Move to Blacklists
39. n LAN Port To display and configure LAN Port settings O DHCP If selected IP phone will get IP address Subnet Mask Default Gateway and DNS server address from DHCP server automatically O Static IP If selected you have to set IP address Subnet Mask Default Gateway and DNS server manually PPPoE Use PPPoE username password to connect to PPPoE server 43 5 5 Network gt Advanced Path Web Ul gt Network gt Advanced Sections Description Periodic Inform Max RTP Port Min RTP Port Active Port Trusted IP SIP QoS Voice QoS URL User Name Password Active Periodic Interval URL User Name Password 12000 1024 65535 11800 1024 65535 Disabled NA 0 65535 ee 0 v 1 ki 0 v 40 0 63 40 0 63 Disabled M 1 0 M Disabled v Note Max length of characters for input box 255 Broadsoft Phonebook server address 127 Remote Phonebook URL amp AUTOP Manual Update Server URL 63 The rest of input boxes Warning Field Description Submit Shortcut Local RTP To display and configure Local RTP settings Max RTP Port Determine the maximum port that RTP stream can use Min RTP Port Determine the minimum port that RTP stream can use SNMP To display and configure SNMP settings 44 O Active To enable or disable SNMP feature O Port To configure SNM
40. ne keyboard or the Enter softkey to enter new message and edit it press the abc softkey to switch the input methods 4 Press the OK key on the phone keyboard or the Send softkey to send message 5 Press the Left or Right key on the phone keyboard or the Switch softkey to switch to the relevant addresser 24 Send Setting 1 2 From 1017 192 168 10 10 Va 6 Input the number of addresser D iv Send Setting 2 27 To 1015 Back 123 Delete Send 7 Press the Send softkey to send message Delete Text Message 1 Inthe Idle press the Menu softkey 2 Press the main menu interface Press the Down key on the phone keyboard to select message Press the OK key on the phone keyboard or the Enter softkey to enter the Message interface 3 In the Text Message interface press the Down key on the phone keyboard to select in box 4 Press the OK key on the phone keyboard or the Enter softkey to enter the in box interface 5 Select the message you want to delete and press the Delete softkey 6 Delete all the text messages in the in box Press the Delete softkey and select Delete All press the OK softkey then all the messages in the in box will be deleted 3 20 2 Voice Message The IP phone Akuvox SP R50P can send or answer voice message The phone will make a Du Du sound the LED light of message flashes green and the LCD presents 25 New Voice Message on the LCD with a twin
41. ne number automatically after the timeout To configure Hot line via Phone interface 1 Press Menu gt Features gt Hot line gt Enter 2 Use the Left or Right key to activate or deactivate Hot line 3 Use the Up or Down key to configure Number and Timeout 4 Then press the Save key to save the changes 3 15 Intercom To configure Intercom via Phone interface 19 PATH Press Menu gt Features gt Programmable keys gt Soft Keys gt Intercom gt Press Down key to set label Value Account gt Save softkey 1 Press the Intercom key when the phone is available The phone will connect the extension number of remote user automatically 2 Press the Intercom key or the Back softkey to end the intercom 3 Answer the intercom incoming calling 4 In default situation the IP phone Akuvox SP R50P will answer the intercom incoming calling automatically and make a noise You can set the phone to enable silent mode when picking up the intercom call so that the other will not hear you The features of intercom Allow Intercom Enable or disable Auto receive intercom Intercom Mute Enable or disable Mute mode after receiving intercom incoming 3 16 HotDesking In some working place the people are always walking around HotDesking feature will make the staffs login his account on any computer in the company In some public places the working people is not fixed anyone can use HotDesking for logging his account and
42. or press the Back softkey to cancel operation 29 4 2 2 Ring Tones 1 The Ring Tone refers to incoming ring tone which reminds the user that new call is coming with the phone The IP phone Akuvox SP R50P supports phone ring tone to distinguish the incomings from other near phones ring tone At the same time the IP phone Akuvox SP R50P also support setting specific incoming ring tone for contacts 2 To set the ring tone via the phone interface access Menu gt Settings gt Basic Setting gt Ring Tones 4 3 Phone Book 4 3 1 Local Phone Book The Local Phone Book is used for storing the contacts names and number The Akuvox SP R50P can store up to 500 entries contacts You can add edit delete search or call any contact from the Local Phone Book 4 3 1 1 1 Add contacts manually Add contacts manually from the Local phone book via Phone interface Press Phone book gt Local phone book gt Add to Contacts Select the relevant group For example contacts and Press the OK key on the phone keyboard or the Enter softkey in the Ul to enter All Contacts 1 Press the Add softkey to enter the Add Contact interface 2 Input name in the relevant area 3 Press the Down key on the phone keyboard to input the office number in the relevant area 4 Press the Down key on the phone keyboard to input mobile number in the relevant area 30 5 Press the Down key on the phone keyboard to input other number in the
43. otherwise left blank O Password Configure if server needs a password to access otherwise left blank O Common AES Key Used for IP phone to decipher common Auto Provisioning configuration file for R50P this configuration file is r000000000053 conf O AES Key MAC Used for IP phone to decipher MAC oriented auto portioning configuration file for example file name could be 0c1105888888 conf if IP phone s MAC address is 0c1105888888 Note AES is one of many encryption it should be configure only configure filed is ciphered with AES otherwise left blank AutoP To display and configure Auto Provisioning mode settings This Auto Provisioning mode is actually self explanatory For example mode Power on means IP phone will go to do Provisioning every time it powers on Remote system log To enable or disable remote system log Remote system server Input remote system server address here if Remote system log is enabled System Log To display syslog level and export syslog file O Syslog level From level 0 7 The higher level means the more specific syslog is saved to a temporary file By default it s level 3 O Export Log Click to export temporary syslog file to local PC O Remote System Log To enable or disable Remote System Log O Remote System Server To input the syslog server address PCAP To start stop packets capturing or to export captured Packet file O Start To start capturing all the packets fi
44. plug the adapter into an available power outlet The LCD will display Initializing Please Wait Note1 Never use a power adapter other than the one provided with Akuvox SP R50P Note2 Only Internet port supports POE Step 2 Connect to the Internet Connect one end of the RJ 45 Ethernet cable to the Internet port at the back of the Akuvox SP R50P and the other end to wall network jack Step 3 Connect the computer Connect one end of the RJ 45 Ethernet cable to the PC port at the back of the Akuvox SP R50P and the other end to the Ethernet port on your computer Step 4 Configure the device Launch the web browser on your computer and enter the IP address of the phone into the address bar The login screen will appear if the address is correct Enter the user name and password to log into the web console NOTE Each phone has its own IP address you can check it by press the OK key on the keyboard when the phone is idle 12 3 Functions 3 1 Make a call 3 1 1 Call devices User can make a phone call via the following methods 1 Pick up the handset ege will be shown on the idle screen ITU 3 Press the Headset key if the headset is connected to the Headset Port in advance The E User can also dial the number first and then choose the method user will use to 2 Press the Hand free key icon will be shown on the idle screen icon will be shown on the idle screen speak to the other party 3 1 2
45. ponse ACK User Phone PTime Anonymous Call Anonymous Call Rejection Is escape non Ascii character Missed Call Log Prevent SIP Hacking Music Server Address Active Music Server Address Session Timer Active Session Expire Session Refresher Broadsoft AOC Encryption Voice Encryption SRTP NAT UDP Keep Alive Messages UDP Alive Msg Interval Conference URI User Agent User Agent PCMU PCMA G729 G722 Disabled M sm 18007655355 ki ZA RFC2833 ad Disabled v 101 96 127 5062 1024 6535 ae kro24 65535 FROM Disabled Default Disabled Disabled 20 Disabled Disabled Enabled Enabled KILCILCILSI LE lt lt ILE ILE ILE ILE Disabled Disabled 1800 90 7200s UAC Disabled Disabled Enabled a Disabled Ki Note Max length of characters for input box 255 Broadsoft Phonebook server address 127 Remote Phonebook URL amp AUTOP Manual Update Server URL 63 The rest of input boxes Warning Field Description Submit Shortcut Sections Description To display current Account settings or to select which account SIP Account to display Codecs To display and configure available unavailable codecs list Codec means coder decoder which is used to transfer analog signal to digital signal o
46. pore Singapore 08 00 Australia Perth 09 00 Korea Seoul 09 00 Japan Tokyo 09 30 Australia Adelaide 09 30 Australia Darwin 10 00 Australia Sydney Melbourne Canberra 10 00 Australia Brisbane 10 00 Australia Hobart 10 00 Russia Vladivostok 10 30 Australia Lord Howe Islands 11 00 New Caledonia Noumea 12 00 New Zealand Wellington Auckland 12 45 New Zealand Chatham Islands 13 00 Tonga Nukualofa 76
47. pport for further information Encryption To enable or disabled SRTP feature O Voice Encryption SRTP If enabled all audio signal technically speaking it s RTP streams will be encrypted for more security NAT To display NAT related settings e UDP keepalive message If enabled IP phone will send UDP keepalive message periodically to router to keep NAT port alive e UDP Alive Msg Interval Keepalive message interval O Rport Remote Port if enabled it will add Remote Port into outgoing SIP message for designated account Conference To select Local or network conference e Type To select desired conference type 42 O Conference URI If network conference is selected a network conference URI is needed to be input User Agent One can customize User Agent field in the SIP message If user agent is set to specific value user could see the information from SIP message If user agent is not set by default user could see the company name model number and firmware version from SIP message 5 4 Network gt Basic Path Web Ul gt Network gt Basic LAN Port 8 O DHCP Max length of chsracters for input 9 Static IP box IP Address 255 Broadsoft Phonebook server address Simt Maa 127 Remote Phonebook URL amp Default Gateway AUTOP Manual Update Server URL LAN DNS1 202 101 143 141 63 The rest of input boxes LAN DNS2 Warning O PPPoE ser ama Field Description Sections Descriptio
48. r Secondary DNS server and Primary NTP server and Secondary NTP server NTP server is used to synchronize time from INTERNET automatically Account Information To display device s Account information and Registration status account username registered server s address and Register result Status gt Basic page is used to display some basic information for IP Phone Please refer to corresponding page for any further information 37 5 2 Account gt Basic Path Web Ul gt Account gt Basic 192 168 10 126 1800 Disabled v Sections Description SIP Account To display and configure the specific Account settings O Status To display register result O Display Label Label is displayed on the phone s LCD screen O Display Name Name is sent to the other call party for displaying O Register Name Allocated by SIP server provider used for authentication O User Name Allocated by your SIP server provide used 38 for authentication O Password Used for authorization SIP Server 1 To display and configure Primary SIP server settings O Server IP SIP server address it could be an URL or IP address O Registration Period The registration will expire after Registration period The IP phone will re register automatically within registration period SIP Server 2 To display and configure Secondary SIP server settings This is for redundancy if regis
49. r a remote server automatically Note Please make sure it s right file format for right model Firmware version To display firmware version firmware version starts with MODEL name For example R50P firmware version should be like 50 XXX XXX XXX Hardware Version To display Hardware version Reset to Factory Setting To enable you to reset IP phone s setting to factory settings Reboot To reboot IP phone remotely from Web UI 5 22 Upgrade gt Advanced Path Web Ul gt Upgrade gt Advanced 67 AKUVOK PNP Option PNP Config DHCP Option Qstom Option Manual Update Server Sections Description PNP Option To display and configure PNP setting for Auto Provisioning O PNP Plug and Play Once PNP is enabled the phone will send SIP subscription message to PNP server automatically to get Auto Provisioning server s address By default this SIP message is sent to multicast address 224 0 1 75 PNP server address by standard DHCP Option To display and configure custom DHCP option DHCP option If configured IP Phone will use designated DHCP option to get Auto Provisioning server s address via DHCP This setting require DHCP server to support corresponding 68 option Manual Update Server To display and configure manual update server s settings O URL Auto provisioning server address O User name Configure if server needs an username to access
50. r vice versa Familiar codecs are G723_53 G723_63 G726_32 PCMA PCMU G 729 G722 Subscribe To display and configure MWI subscription settings O MWI Message Waiting Indicator which is used to indicate whether there is unread new voice messages DTMF To display and configure DTMF settings O Type Support Inband Info RFC2833 or their combination O How To Notify DTMF Only available when DTMF Type is Info e DTMF Payload To configure payload type for DTMF Note By default DTMF type is RFC2833 which is the standard Type Inband uses inband frequency to indicate DTMF tone which is most used to be compatible to traditional telephone server Type Info use SIP Info message to indicate DTMF message Call To display and configure call related features O Max Local SIP Port To configure maximum local sip port for designated account O Min Local SIP Port To configure minimum local sip port for designated account O Caller ID Header To configure which Caller ID format to fetch for displaying on Phone UI O Auto Answer If enabled IP phone will be auto answered when there is an incoming call for designated account O Ringtones Choose the ringtone for each account O Provisioning Response ACK 100 reliability for all provisional message this means it will send ACK every time the IP phone receive a provisional SIP message from SIP server O User phone If enabled IP phone will send user phone within SIP mess
51. rd When the IP phone disables the always forward Open Busy Forward When the IP phone enables the busy forward Close Busy Forward When the IP phone disables the busy forward Open No Answer Forward When the IP phone enables the no answer forward Close No Answer Forward When the IP phone disables the no answer forward Transfer Call When the IP phone transfers a call Blind Transfer When the IP phone blind transfers a call Attended Transfer When the IP phone performs the semi attended attended transfer Hold When the IP phone places a call on hold UnHold When the IP phone retrieves a hold call Mute When the IP phone mutes a call UnMute When the IP phone un mutes a call Missed Call When the IP phone misses a call IP Changed When the IP address of the IP phone changes FWD Incoming Call When the IP phone forwards an incoming call Reject Incoming Call When the IP phone rejects an incoming call Answer New Call When the IP phone answers a new call Transfer Finished When the IP phone completes to transfer a call Transfer Failed When the IP phone fails to transfer a call Idle To Busy When the state of the IP phone changes 60 from idle to busy Busy To Idle When the state of phone changes from busy to idle 5 16 PhoneBook gt Local Phone Book Path Web Ul gt PhoneBook gt Local Book Akuvox Note Co ae Reset Max length of characters for input box Co ia
52. re all self explanatory please consult with your administrator for local DST details 5 7 Phone gt Preference Path Web Ul gt Phone gt Preference 47 Sections Description Headset Mode To enable or disable Headset Mode O Active If enabled the default audio track will be headset mode if audio track is changed during a call it will be back to headset mode after you hang up the call Key Press Sound To configure the sound volume for key press O Volume The valid volume range is from 0715 by default it s 8 Ringtone Volume To configure the sound volume for ringtone O Volume The valid volume range is from 0715 by default it s 8 5 8 Phone gt Call Feature Path Web Ul gt Phone gt Call Feature 48 gt Account gt Network Y Phone Time Lang Preference Feature Key Sync Mode Forward Transfer Account Always Forward Target Number On Code Off Code Busy Forward Target Number On Code Off Code No Answer Forward No Answer Ring Time Target Number On Code Off Code DND Account DND Return Code When DND DND On Code DND Off Code Call Waiting Call Waiting Enable Call Waiting Tone Auto Redial Auto Redial Auto Redial Interval Auto Redial Times Call Park Active Target Intercom Active Intercom Mute HotLine Active Number Delay Time Remote Control Allowed Access IP List Keypad Lock Keypad Lock Type Keypad Unlock PIN Keypad Lock Timeout Key As Sen
53. relevant area 6 Press the Down key on the phone keyboard to enter Account selection Press the Left or Right key on the phone keyboard or the Switch softkey to select the relevant account if Auto selected the phone will select the current available account automatically when the contact called from Local phone book 4 3 1 1 2 ADD contact from All Calls History Add contact from All Calls History in the phone interface 1 Press the History softkey 2 Press the Up or Down key on the phone keyboard to select the contact you want to add 3 Press the Option softkey to add to contacts 4 3 1 1 3 Search Contacts 1 Press the Book softkey in the Idle interface to enter the Phone Book menu 2 Select the Local Phone Book Press the OK key on the phone keyboard or the Enter softkey to enter the Local Phone Book 3 Press the Search softkey to search contacts 4 Input keywords such as name any character of number or whole phone number press the Search softkey or the OK key to enter the Search Contacts interface 4 3 2 Blacklists 100 Blacklists contacts are available with Akuvox SP R50P IP phone You can add edit delete search or call contact The phone will reject to answer automatically within the blacklists contacts incoming call PATH Press Phone book gt Blacklist gt Add 31 4 3 3 Remote Phone Book 1 Access the remote phone book add the contacts to the local phone book from the remote phone book or
54. setting the phones to the familiar mode Such as the remote function of the computer 3 16 1 Set the HotDesking Key To configure Intercom via Phone interface PATH Press Menu gt Features gt Programmable keys gt Soft Keys gt HotDesking gt Press Down key to set label gt Save softkey 20 3 16 2 HotDesking Feature 1 After setting the HotDesking on Soft key back to the idle screen 2 Pressing the HotDesking and enter the HotDesking screen 3 If you press clear on the screen the phone will begin to clear the information stored on the phone 4 After clear the setting the phone will enter the account setting screen 5 After entering the account information back to the home screen and begin to use the new account 3 17 XML Browser XML Browser allows the users to develop and deploy custom services Users need to pre configure a custom service functions on the server such as news weather report stock information The user receives and displays the service information on the IP phone from the server and all service information are transmitted in XML object To configure XML Browser via Phone interface PATH Press Menu gt Features gt Programmable keys gt Soft Keys Function keys gt XML Browser gt Press Down key to set Label Value gt Save softkey 3 18 Keypad Lock You can lock the keypad of your phone temporarily when you are not using it This feature helps to protect your phone from un
55. swer group s user incoming calls Group pickup needs to set group members 1 Set group pickup via phone interface PATH Press Menu gt Features gt Programmable keys gt Soft Keys gt Group PickUp gt Press Down key to set label Value Account gt Save softkey 2 Use group pickup feature When anyone in group receives an incoming call you can press the group pickup key to answer 3 12 Speed Dial You can use the Speed Dial feature to dial the specified contact speedily 18 PATH Press Menu gt Features gt Programmable keys gt Soft Keys gt Speed Dial gt Press Down key to set label Value Account gt Save softkey 3 13 Auto redial When hang up by the other party call failure during the calling the phone will enter the auto redial screen Press OK for redial now or wait for the timeout to cancel Auto redial To configure Auto Redial via Phone interface 1 Press Menu gt Features gt Auto Redial gt Enter 2 Use the Left or Right key to activate or deactivate Auto Redial 3 Use the Up or Down key to configure Interval and Times 4 Then press the Save key to save the changes 3 14 Hot line The Hot line refers to the number you often dial You can set hot lines in the phone the phone will dial the hot line number automatically when you pick up the handset press the hand free or the account key Also you can set the timeout of dialing the hot line number and then the phone will dial the hot li
56. t Hand ve 255 Broadsoft Phonebook server RS E DER TIA RA St wae Wir 127 Remote Phonebook URL amp AUTOP Manual Update Server URL 63 The rest of input boxes WO nun uy nn Di o Sections Description Contact To display and select local contact type O All Contacts To display or edit all local contacts 61 O Favorites To display or edit favorites contacts O Black List To display black list contacts Search To search designated contacts from local phonebook Dial To dial out a call or hang up an ongoing call from Web UI Note For this feature you need to have the remote control privilege to control IP phone via Web Ul Please refer to section Remote Control in the Web Ul gt Phone gt Call Feature page Group To display or edit Group contacts Group Setting To display or change Group name related ringtone or description Import Export To import or export the contact or blacklist file 5 17 Phone Book gt Remote Phone Book Path Web Ul gt PhoneBook gt Remote Book Akuvox 3500 iow2ss2000s Sections Description Remote Book To display and configure Remote Book settings 62 Index To select desired Remote Book item to display and configure Local Book URL To configure remote book server address Local Book Name To configure display remote book name on Phone UI Search Remote Phonebook Name To enable or disable search remot
57. tering to Primary SIP server fails the IP phone will go to Secondary SIP server for registering Note Secondary SIP server is used for redundancy it can be left blank if there is not redundancy SIP server in user s environment Outbound Proxy Server To display and configure Outbound Proxy server settings An outbound proxy server is used to receive all initiating request messages and route them to the designated SIP server Note If configured all SIP request messages from the IP phone will be sent to the outbound proxy server forcefully Transport Type To display and configure Transport type for SIP message e UDP UDP is an unreliable but very efficient transport layer protocol O TCP Reliable but less efficient transport layer protocol e TLS Secured and Reliable transport layer protocol O DNS SRV A DNS RR for specifying the location of services NAT To display and configure NAT Net Address Translator settings e STUN Short for Simple Traversal of UDP over NATS a solution to solve NAT issues Note By default NAT is disabled 39 5 3 Account gt Advanced Path Web Ul gt Account gt Advanced Akuvox Codecs Disabled Codecs Enabled Codecs G723 53 G723 63 G726 32 Subscribe MWI Subscribe MWI Subscribe Period Voice Mail Number DTMF Type How To Notify DTMF DTMF Payload Call Max Local SIP Port Min Local SIP Port Caller ID Header Auto Answer Ringtones Provisional Res
58. ture to park the current talking and then resume the Parking talking in another phone For example in another phone of another office or conference Press the Call Park key to park the current talking during the talking If success you will hear voice announce or see the reserved extension number on the phone LCD Dial the reserved extension number in another phone to resume the Parking talking Note Not all servers can support Call Park feature To configure Call Park via Phone interface PATH Press Menu gt Features gt Call Park gt Press Left or Right key or Switch softkey to enable Call Park gt Press the Down key to set Target number gt Press the Down key to set Account gt Press the Save softkey to save 17 3 11 Pickup You can use pickup to answer other users incoming call The IP phone Akuvox SP R50P supports specified pickup and group pickup Note Press the group pickup only to answer line 1 incoming call if there are many lines incoming calls in group 3 11 1 Specified Pickup Specified pickup can answer specified user s incoming calls 1 Set specified pickup key via phone interface PATH Press Menu gt Features gt Programmable keys gt Soft Keys gt PickUp gt Press Down key to set label Value gt Save softkey 2 Use specified pickup feature When the user of specified pickup number is off or busy you can press the pickup key to answer incoming call 3 11 2 Group Pickup Group pickup can an
59. what format to display on O Date Format Determine what format to display on Display Mode Determine what mode to display Time 8 46 Type To select how to configure time it could be set by manually or get from INTERNET automatically via NTP server O Manual To set Time and Date manually e Auto To get Time via NTP server Note If you set time to be Manually it only take effect till next reboot after reboot the phone will switch to Auto mode automatically because there is no way for IP phone to record time during power off NTP To configure NTP server related settings O Time Zone To select local Time Zone for NTP server O Primary Server To configure primary NTP server address O Secondary Server To configure secondary NTP server address it takes effect if primary NTP server is unreachable O Update interval To configure interval between two consecutive NTP requests Note NTP Network Time Protocol is used to automatically synchronize local time with INTERNET time since NTP server only response GMT time so that you need to specify the Time Zone for IP phone to decide the local time Daylight Saving Time To display or configure DST settings Note Here DST is short for Daylight saving time which stands for the time in the summer days when sun rises early will be adjusted forward to save daylight The DST will take effects during the period that set by user all the settings for DST a

Akuvox IP Phone R50P User Manual

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