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Tandberg Gateway User Manual - Tandberg Video Conferencing

1. 5 Services el FTP Service Vv Telnet Service Vv Telnet Challenge Service IV Port 57 lt 4 restart of the system is necessary for the services HTTP Service ey settings to take effect after save Q HTTPS Service m E SNMP Service Dn x Di 2 Save Restart Configuration To change the system name of the gateway enter the new system name in the System Name Password To change the system password of the gateway enter the new password in the New Administrator Password To delete the existing password select Delete Password Services The different IP services on the gateway Telnet Telnet Challenge HTTP HTTPS SNMP and FTP can be independently disabled to prevent access to the system In addition the SNMP Service Read Only Traps Only will make it possible to read SNMP messages in addition to enable disable SNMP 47 Configure the Gateway TANDBERG Gateway SNMP Security alert This function will notify any Management Application such as TANDBERG Management Suite if anyone tries to perform Remote Management on the gateway using an illegal password The Security alert that is sent to the Management Application will contain information about the IP address and the service WEB Telnet FTP being used for the attempt If TANDBERG Management Suite is used email notifications or alarms about the attempt can be sent to specified persons Save Press Save and then the Restart 48
2. Address http 10 0 0 180 causecd b it z 760 Links TANDBERG Location Code 0 User Location Code 1 Private network serving the local user Note depending on the location of the users the local public network and remote public network may be the same network Location Code 2 Public network serving the local user Note depending on the location of the users the local public network and remote public network may be the same network Example of ISDN Cause Codes The second part 16 describes the reason for the disconnect In this case a normal call clearing Address Le http 10 0 0 180 causecd htma 16 DI oo Links TANDBERG Cause No 16 Normal Call Clearing This cause indicates that the call is being cleared because one of the users involved in the call has requested that the call be cleared Cause No 16 4 or 17 User Busy This cause is used when the called user has indicated the inability to accept another call This cause code may be generated by the called user or by the network Please note that the use equipment is compatible with the call Cause No 16 3 or 18 No User Responding This cause is used when a called party does not respond to a call establishment message with either an alerting or connect indication within the prescribed period of time allocated in Q 931 by the expiry of either time T303 or T310 PRI Alarms Red Alarm or Loss of signal LOS indicates that there is no signal and t
3. E The single padlock symbol indicates that DES 56 bit encryption is used Kay The double padlock symbol indicates that AES 128 bit encryption is used Indicates that the call is not encrypted Duration Shows the length of the current call NOTE ENABLING ENCRYPTION WILL REDUCE THE CAPACITY OF THE GATEWAY TANDBERG Gateway Using the Gateway Actions When a call is active the Administrator or Operator has the possibility to disconnect the call or transfer the call from one IP endpoint to another Disconnect Gateway Call ka Will disconnect the selected gateway call A confirmation window will be shown Call Transfer z i Will open the H 323 Call Transfer window Here the Administrator or Operator can select an IP entry from the Phone Book or enter a H 323 Alias IP address and transfer the H 323 IP call to another IP endpoint If the transfer fails the call will be disconnected Status Shows current status on the PRI and IP status PRI E Minimum one PRI line is synced and active Click on More to see status in detail oO No PRI lines are active Click on More to see status in detail IP H 323 er The gateway is registered with a Gatekeeper Click on More to see status in detail O The gateway is not registered with a Gatekeeper Click on More to see status in detail If encryption mode is set to Independent then a warning is shown in the Status area Using the Gateway TANDBERG Gat
4. Upgrade System Configuration PRI Configuration To configure the PRI select System Configure PRI as shown in the figure below Overview f M Phone Book System Status f System Configuration Gateway Configuration PRI IP H 323 Dataport SHMP Misc Upgrade PRI Configuration Configuration PRI Protocol ETSI Euro ISDN Parallel Dial Vv Sending Complete D Send Own Number Vv NSF Code Video NSF Code Telephony PRI Trunk Grouping Vv Interface Configuration PRI1 Number Range Start jaooo Number Range Stop inclusive a020 PRI CRC 4 D 2 T1 Cable Length g Channel Hunting Max Channels 30 Low Channel 15 e High Channel 31 Q o Search High Di lt Configure the Gateway TANDBERG Gateway PRI Protocol Select between the following PRI protocols e ETSI Euro ISDN e National ISDN e AT amp T Custom All PRI lines must use the same PRI Protocol Parallel Dial On Channels will be dialed and connected in parallel when setting up a BONDING call Off Channels will be dialed sequentially which may increase call setup time Sending Complete On The system will send the ISDN message information element Sending Complete Off The system will not send Sending Complete Send Own Number On The system will send its own number to the far end Off The system will not send its own number to the far end but please note that the network may still
5. e To call an IP endpoint with H 323 Alias 94020 from ISDN dial the ISDN number 67124020 22 TANDBERG Gateway Dial from ISDN e The gateway starts to call the IP endpoint and the Call proceeding picture and sound are activated e When the call is connected audio and video are transmitted through the gateway Hotline Hotline is a service that allows incoming ISDN calls on a dedicated ISDN number to be routed to an IP endpoint This is useful if you want to have an operator or helpdesk functionality together with DID IVR and or TCS 4 Example e Your ISDN PRI number range is from 67124000 to 67124050 and DID is enabled e Hotline number assigned is 67124050 e An operator helpdesk has got the H 323 Alias extention 98660 e Avideoconferencing endpoint calls ISDN number 67124050 e The gateway starts to call the IP endpoint and the Call proceeding picture and sound are activated e When the call is connected audio and video are transmitted through the gateway e If needed the Hotline operator can use Call Transfer to transfer the call to another IP endpoint Sequence of Services To ensure best service to the incoming ISDN call the gateway will first try to match the Hotline number and then the IVR TCS 4 number before using DID if enabled If DID is disabled and no other number programmed the call will be routed to the IVR service if enabled 23 Dial from IP TANDBERG Gateway Dial from IP IP endpoints and MCUs
6. 128 15m 2s 4 Active Call Connected 183kbps 10 0 6 91 H 323 DES Connected 192 kbps 067828618 ISDN PES 12m 5s 5 Active Call Connected 128 kbps 67828614 ISDN Connected 114 kbps 97222 H 323 5m 21s 6 Active Call Connected 384 kbps 67828664 ISDN Connected 371 kbps 99690 H 323 2m 50s 7 Active Call Connected 384 kbps 67828685 ISDN S PES Connected 376 kbps 99681 H 323 ES om 46s 8 Idle eme e more ieman SYSGGNVL GW Calls Shows each active call through the gateway Idle No call is active Active Call A call is active Click on Active Call to see call info in details 17 Using the Gateway TANDBERG Gateway Source Destination Source shows the Status of the incoming call to the gateway the number and which network the incoming call is using Destination shows the Status of the outgoing call from the gateway the number and which network the outgoing call is using Idle No active call call been disconnected Alerting Call is being connected Connected Call is connected Establ out Gateway is calling out to destination Clear out Call is being disconnected Number ISDN or IP number ISDN Call connected is using the H 320 protocol over ISDN IP H 323 Call connected is using the H 323 protocol over IP Encryption Secure conference The gateway supports Secure Conference DES andAES Ty The open padlock symbol indicates that the encryption is being established
7. C 57 Duration 18 E Edit Entry 30 Enable H 264 58 Encryption 58 Encryption Secure conference 18 Environmental Issues 3 ETSI Euro ISDN 36 51 Example of ISDN Cause Codes 32 Example of Location Codes 32 Expressway 7 27 Extension Dial In 51 F File Management 50 File system 59 Firewall Traversal 7 27 Front view of gateway 10 G Gatekeeper 42 Gatekeeper IP Address 43 Gateway Call Proceeding Picture 50 Gateway Call Proceeding Sound 50 GATEWAY Capacity 11 Gateway capacity 61 Gateway capacity calculation 61 Gateway Configuration 15 Gateway Extension Enquire Screen Picture 50 Gateway Extension Enquire Sound 50 Gateway Features 57 Gateway start up 16 62 H H 264 58 H 323 Configuration 42 H 323 E 164 Alias 52 H 323 Numbers 20 H 323 Services 24 54 H 323 Status 33 Hardware Serial Number 49 High Channel 39 Hotline 23 52 I Install Software 49 Installation 12 Installation site preparations 13 Installed Options 49 52 Interface Configuration 38 Introduction 7 IP Address Assignment 40 IP Configuration 40 IP Ethernet Speed 40 IP Gateway 41 IP Precedence 43 IP Subnet Mask 41 IP H 323 Status 19 ISDN Dial In Configuration 51 ISDN Numbers 20 ISDN Prefix 55 ISDN PRI cables 14 IVR 21 IVR TCS 4 22 L LAN cable 14 LED 10 Location 46 58 Low Channel 39 M Manage the Phone Book 29 Max Channels 39 Max Rate 55 Miscellaneous Configuration 47 N National ISDN 5
8. In Number All incoming calls received on this number will use the IVR TCS 4 service 2nd Dial In Number This is the second number used for the 2x64k H 221 dial in method Most modern equipment used the default BONDING method and don t need the configuration of this number Allow Incoming Phonecalls Incoming phonecalls can be disabled Hotline ISDN Number All incoming calls received on this number will be forwarded to the IP endpoint specified in H 323 E 164 Alias field H 323 E 164 Alias Allincoming calls received to the Hotline ISDN number will be forwarded to this H 323 Alias Max Bandwidth The call rate for incoming calls will automatically be determined by the endpoint However you can use this setting to restrict the call rate for incoming Hotline calls E 52 TANDBERG Gateway Configure the Gateway Calls above the Max Bandwidth will be downspeeded to the call rate specified in Max Bandwidth Calls below the Max Bandwidth will be connected at the requested call rate Direct Inwards Dialing When DID is enabled all incoming calls within the PRI number range will be forwarded to an IP H 323 endpoint except calls received to the IVR and Hotline ISDN numbers No Significant Digits Specify the number of significant digits in the PRI Number range that should be used to generate an H 323 Alias IP number Example e Your ISDN PRI number range is from 67124000 to 67124050 You want your IP endpo
9. TANDBERG Gateway Configure the Gateway Software Upgrade Software upgrade is where new software to the gateway can be installed from It also shows current software version and the gateway s hardware serial number Overview f M Phone Book o System Status T System Configuration Gateway Configuration PRI IP H 323 Dataport SNMP Misc Upgrade Software Upgrade System Information Software Version NOTE TOUPGRADE THE GATEWAY A ae VALID RELEASE KEY AND Current Option Key SOFTWARE FILE IS REQUIRED Software Option Contact YOUR TANDBERG 9 za z REPRESENTATIVE FOR MORE 5 Bandwidth Option Key N GS ia ess INFO D Enable Option T e key 2 S L S Install Software bi ortware rade cnter e release a Release Key SE snes i SE resented with a new page wher instal Software Z ss Gecke File G isd lt System Information Software Version Shows the currently installed Software version Hardware Serial Number This unique identifier number for the gateway must be provided when ordering Software Upgrade Installed Options Shows the currently installed Options Current Option Key Shows the current Option Key Software Option Bandwidth Option Key Enter the bandwidth option key in the Key field and press Enable Option The gateway will validate the key and if valid a restart would be requested for the new bandwidth option to take effect Install Software Release Key Enter the release
10. defined IVR Interactive Voice Response IVR also called extention dial in is an automated answering system that directs the call to the IP endpoint indicated by the caller The caller uses telephone tones DTMF to enter the H 323 Alias or extention IVR is useful if you have limited PRI numbers on your PRI line Example e Avideoconferencing system calls into the Extention Dial In number with IVR active e The gateway activates the Welcome picture and sound e The videoconferencing system enters the extention H 323 Alias followed by the pound sign to indicate end of number e The gateway starts to call the IP endpoint and the Call proceeding picture and sound are activated e When the call is connected audio and video are transmitted through the gateway TANDBERG Please dial TIP TUE WELCOME PICTURE AND SOUND CAN BE CHANGED IN THE FILE MANAGEMENT SECTION IN CONFIGURE THE GATEWAY our party s extension 21 Dial from ISDN TANDBERG Gateway IVR TCS 4 IVR Terminal Control Session 4 TCS 4 is an extention dial in method that combines IVR with TCS 4 In this mode the extention number can be indicated with IVR see above or TCS 4 signaling TCS 4 allows an ISDN based videoconferencing endpoint to dial an IP endpoint directly without having to manually enter the extention number by DTMF If no TCS 4 extention is given from the endpoint then IVR will be used To use TCS 4 it nee
11. have a PRI with only 12 channels Set Max channel to 12 Max Channels Indicates the maximum number of B channels the system is allowed to use for each of the PRl interfaces For E1 ETSI Euro ISDN the maximum number of channels is 30 For T1 National ISDN and AT amp T Custom the maximum number of channels is 23 Low Channel Indicates the lowest numbered E1 T1 B channel the system is allowed to use for each PRI line when selecting channels for outgoing calls High Channel Indicates the highest numbered E1 T1 B channel the system is allowed to use for each PRI line when selecting channels for outgoing calls Search Specifies where the system will start searching for available B channels for each PRI line If Search is set to High the system will start to search for available B channels at the highest numbered B channel If Search is set to Low the system will start searching for available B channels at the lowest numbered B channel 39 Configure the Gateway TANDBERG Gateway IP Configuration To configure the IP settings on the gateway open IP as shown in the figure below i Overview A Phone Book System Status System Configuration Gateway Configuration PRI IP H 323 Dataport SNMP Misc Upgrade XML IP Configuration IP Configuration Interface 1 Assignment Static zl Kaes 10 0 0180 For the settings to take effect the unit must be reset Subnet mask 255 0 0 0 after pressin
12. idle 12 active 67828664 12 idle her idle 13 idle 13 active 67828664 13 idle 13 idle 14 idle 14 active 67828664 14 idle 14 idle 15 idle 15 active 67828664 15 idle 15 idle 16 D Channel 16 D Channel 16 D Channel 16 D Channel 17 idle 17 active 67828664 17 idle 17 idle 18 idle 18 active 67828664 18 idle 18 idle 19 idle 19 active 67828614 19 idle 19 idle 20 idle 20 active 67828614 20 idle 20 idle 21 idle 21 active 067828618 21 idle 21 idle E 22 idle 22 active 067828618 22 idle 22 idle g 23 idle 23 active 067828615 23 idle 23 idle 24 idle 24 active 067828615 24 idle 24 idle 25 die 25 active 067828615 25 idle 25 idle 26 idle 26 active 067828615 26 idle 26 idle 27 idle 27 active 067828615 ZT idle 27 idle e 28 idle 28 active 067126001 28 idle 28 idle Q 29 active 067828618 29 active 067126001 29 idle 29 idle Z 30 active 067828615 30 active 067126000 30 idle 30 idle 2 31 active 067126000 31 active 67828674 ali idle SLP idle If a site has been disconnected the cause code can be viewed by pressing the link next to the PRI channel that was disconnected See next page for a cause code example 31 System Status TANDBERG Gateway Example of Location Codes A videoconferencing endpoint was connected to channel 1 and 2 on PRI Line 1 The status shows disconnected with the cause code 2 16 The first part 2 is the Cause Location code and describes the origin of the cause code
13. including amplifiers that produce heat Grounding or Polarization Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or third prong is provided for your safety If the provided plug does not fit into your outlet consult an electrician Power Cord Protection Route the power cord so as to avoid it being walked on or pinched by items placed upon or against it paying particular attention to the plugs receptacles and the point where the cord exits from the apparatus Attachments Only use attachments as recommended by the manufacturer Accessories Use only with a cart stand tripod bracket or table specified by the manufacturer or sold with the apparatus When a cart is used use caution when moving the cart apparatus combination to avoid injury from tip over Lightning Unplug this apparatus during lightning storms or when unused for long periods of time ISDN cables CAUTION To reduce the risk of fire use only No 26 AWG or larger telecommunication line cord Servicing Do not attempt to service the apparatus yourself as opening or removing covers may expose you to dangerous voltages or other hazards and will void the warranty Refer all servicing to qualified service personnel Damaged Equipment Unplug the apparatus from the outlet and refer servicing to
14. kbps 384 kbps 512 kbps 768 kbps 1152 kbps 1472 kbps and 1920 kbps We recommend having one service prefix for Video and one for Telephone calls unless Q 931 Speech signaling on IP H 323 is supported by the endpoint ISDN Prefix Can be used as an option to pick specific carriers or outside lines and is automatically added to the ISDN number Restrict Select Restrict if the H 323 Service always should force restricted 56k ISDN calls If Restrict is not selected the gateway will dial an unrestricted call and downspeed to 56 kbps if necessary Create New When Description Service Max Rate ISDN Prefix Restrict 56k has been entered press Create New to activate the new H 323 Service Save Changes To modify a H 323 Service click on it change the necessary settings and press Save Changes to activate the new settings Clear Press Clear to empty any entries done under Entry Save Press Save to activate the new settings 55 Configure the Gateway TANDBERG Gateway Signal Busy on Load When the Resource Usage reaches the Busy on Load limit the gateway will try to route outgoing IP H 323 calls to other gateways This is done to maintain availability for incoming ISDN calls when using multiple gateways Value can be set from 0 to 100 Press Save to activate the new settings 56 TANDBERG Gateway Configure the Gateway Gateway Features Experience has sh
15. request the optimal amount of bandwidth for the duration of an IP video call QoS Mode Off No QoS is used Diffserv Diffserv QoS method is used Please see QoS Mode Configuration for details Precedence IP Precedence QoS method is used Please see QoS Mode Configuration for details 43 Configure the Gateway TANDBERG Gateway QoS Mode Configuration Diffserv is used to define which priority audio video data and signaling packets should have in an IP network The priority ranges from 0 to 63 for each type of packets Precedence is used to define which priority audio video data and signaling should have in the network The higher the number the higher the priority The priority ranges from 0 off 7 for each type of packets In addition to Precedence Type of Service can be used and enables the user to define what type of connection that should be chosen for the IP traffic Helps a router select a routing path when multiple paths are available Off Service not active Min Delay Will choose a route where minimum delay is prioritized Max Throughput Will choose the route with highest bandwidth Max Reliable Will choose the route with highest reliability Min Cost Will choose the route with minimum cost 44 TANDBERG Gateway Configure the Gateway Dataport Configuration To configure the Data port on the gateway open Dataport as shown in the figure below amp Overview M Phone Book e System Status
16. send your number to the far end PRI Trunk Grouping When Trunk Grouping is enabled PRI 2 3 and 4 will use the same number range as specified for PRI 1 NSF Non Standard Facility Your network provider may require a service selection in your ISDN configuration Enter the Service code here Valid NSF service codes are from 1 to 31 Enter 0 to disable NSF service codes 36 TANDBERG Gateway Configure the Gateway NSF Example AT amp T offers several digital switched services These include SDN with service code 1 and ACCUNET with service code 6 Example Service profiles for Sprint Below is a list of common service profiles As these profiles NSF Service may change contact your service provider to get the correct Reserved profile Private Inwatts Service profiles for AT amp T Outwatts NSF Service FX Disable Tie Trunk SDN including GSDN Megacom 800 Service profiles for MCI Megacom NSF Service Accunet VNET Vision Long Distance 800 International 800 PRISM1 PRISMII WATS MultiQuest 900 Call Redirection Service DAL Save When all settings are entered please press the Save button to affect the new settings 37 Configure the Gateway TANDBERG Gateway Interface Configuration This section configures each of the four PRI interfaces individually There is one column for each PRI Interface However if PRI Trunk Grouping is enabled the number range for PRI 1 will also apply for PRI 2 3 and 4 Num
17. with brackets for mounting in standard 19 racks NOTE BEFORE STARTING THE RACK MOUNTING PLEASE MAKE SURE THE TANDBERG GW Is PLACED SECURELY ON A HARD FLAT SURFACE 1 Disconnect the AC power cable 2 Make sure that the mounting space is according to the Installation site preparations see above 3 Attach the brackets to the gateway on both sides of the unit 4 Insert the gateway into a 19 rack and secure with screws in the front four screws Installation TANDBERG Gateway Connecting cables o Q PRI4 O PRI 1 PRI 2 PRI 3 Q elel Power A PRI4 reas PRI 3 PRI 2 LAN 1 PRI 1 Power cable Connect the system power cable to an electrical distribution socket ISDN PRI cables For each of the four PRI interfaces the E1 T1 cable should be connected to a CSU Channel Service Unit You will need a CSU between your gateway and the PRI line from your network provider LAN cable To use the gateway on IP connect a LAN cable from the LAN 1 connector on the gateway to your network The LAN 2 connector is not used and should be left open RS 232 cable To control the gateway using the dataport connect an RS 232 cable between the gateway s RS 232 connector and the COM port on a PC For further information please refer to the Dataport chapter in Configure the Gateway TANDBERG Gateway Installation Gateway Configuration The gateway re
18. 1 Natural Video 40 57 No Significant Digits 53 NSF Non Standard Facility 36 NSF Example 37 Number Range Start 38 Number Range Stop 38 P Parallel Dial 36 Parity 45 Password 16 47 Power cable 14 Power on 16 Precautions 12 Prefix E 164 53 PRI Alarms 32 PRI Configuration 35 PRI CRC 4 38 PRI Protocol 36 PRI Status 19 31 PRI Trunk Grouping 36 Production of products 3 Q QoS Mode 43 QoS Mode Configuration 44 Quality of Service 43 R Rack Mounting optional 13 Rear view of gateway 11 Red Alarm 32 Release Key 49 Resource Reservation Protocol RSVP 43 Restart 48 Restrict 55 RS 232 45 TANDBERG Gateway RS 232 cable 14 S Secure conference 18 Send Own Number 36 Sending Complete 36 Sequence of Services 23 Services 47 Signal Busy on Load 56 Site preparations 13 SNMP 46 SNMP Agent 46 SNMP Community 46 55 57 SNMP Community Name 46 SNMP Community name 46 54 57 SNMP Configuration 46 SNMP Manager 46 SNMP Security alert 48 SNMP Trap Host 46 54 57 SNMP traps 46 Software Option 49 Software Upgrade 49 Software Version 49 Sound 50 Source 18 Start up 16 Static 40 Static IP Address 41 Static IP Gateway 41 Static IP Subnet Mask 41 Stopbits 45 System Configuration 35 System Contact 46 55 57 System Information 33 49 System Name 47 System Parameters 50 T Tl 38 T1 Cable Length 38 The TANDBERG Gateway 10 Trademarks 3 63 Index Type of Serv
19. 4 2x92 2x120 372 184 240 796 Since 796 is less than 845 and the total bandwidth 3456 kbps do not exceed the maximum bandwidth limit this will be possible Gateway capacity typical scenarios 4 Mbps version Below some typical capacity scenarios are listed They can be derived by the calculation above Bandwidth Non encrypted Encrypted 128 kbps 8 8 7 0 256 kbps 8 7 6 5 384 kbps 8 4 5 5 512 kbps 7 4 5 0 768 kbps 5 0 3 8 1472 kbps 1 5 Mbps 2 8 N A 1920 kbps 2 Mbps 2 0 N A 8 8 indicates 8 video calls and 8 telephone calls 6 5 indicates 6 encrypted video calls and 5 unencrypted telephone calls 61 Index Index A Accessing the gateway 16 Actions 19 Add new entry 29 Authentication 7 43 Available Resources 34 B Bandwidth Option Key 49 Battery handling 3 Baudrate 45 BONDING 36 Border Controller 7 28 43 C Cables 14 Call Overview 17 Call Transfer 19 Capacity 61 Channel Hunting 39 Configuration 15 Configure the Gateway 35 Connecting cables 14 Copyright 3 CRC 4 38 Current Option Key 49 Custom Video Formats 57 D Databits 45 Dataport Configuration 45 Declaration of Conformity 60 DHCP 40 Dial from IP 24 Dial from ISDN 21 Dial In Max Bandwidth 52 TANDBERG Gateway Dial In Number 52 Diffserv 43 Direct Inward Dialing DID 22 Direct Inwards Dialing 53 Directory 50 Disconnect Gateway Call 19 Downspeeding In Progress Picture 50 Duo Stream Duo Video P
20. 99 single entries They are listed alphabetically as can be seen in the figure below Overview B Phone Book System Status System Configuration Gateway Configuration Edit Phone Book Edit My contacts Name Number Sub addr Call type Profile D 99820 Auto Auto 99844 Auto Auto 99810 Auto Auto ng Dep 99862 Auto Auto Add new entry Edit Delete KemojyeS SYSSGNVL Add new entry To add a new entry in the Phone Book press the Add New Entry button and the Add New Entry will open as shown in the figure below My contacts Add entry Configuration A Ges Kee SC B Restrict 56k G l gap es Name Name of the IP endpoint Number IP number E 164 Alias of the IP endpoint Press Create New to save the entry in the phone book 29 Manage the Phone Book TANDBERG Gateway Edit Entry By selecting an existing Entry in the Phone Book and then pressing the Edit button you will be able to edit the selected entry The same fields as for the Add New Entry will be available Overview Mi Phone Book System Status 7 System Configuration Gateway Configuration Edit Phone Book My contacts Edit entry Configuration Name Sales Dep Number p9s10 E Call type Auto zl Second number Subaddress Dial profile Auto E Restrict 56K R R 2 Save Cancel iy lt Save The entry will be up
21. Book System Status System Configuration Te Gateway Configuration ISDH Dial In H 323 Services Features Files H 323 Services Description Service Max Rate ISDN Prefix Restrict Entry Telephone calls e Video call 0 384 Off Ze Service Hed 768 kbps ISDN L Prefix Restrict Off lt Create New 9 Save Change r4 S Clear Q Configuration o Signal Busy on Load 20 L Save lt Default H 323 Services are 0 for Video calls and 1 for Telephone calls Should other H 323 Services be required they can be entered here Description Used to identify the H 323 Service Service Specifies the gateway service prefix that all IP endpoints must use when dialing from IP to ISDN There can be up to 20 different H 323 Services If you have multiple gateways they should use the F E i TIP F YOU HAVE PROBLEMS DIALING A CONFIGURED H 323 SERVICE same Service prefixes Then it can be useful to use S 44 323 Load Balance to balance resource usage CHECK THAT THE SERVICE PREFIX IS REGISTERED ON THE g GATEKEEPER AS A GATEWAY SERVICE IT COULD ALREADY BE between the gateways REGISTERED AS ANOTHER SERVICE 54 TANDBERG Gateway Configure the Gateway Max Rate The call rate for outgoing calls will automatically be determined by the call rate used by the endpoint Use this setting to restrict the call rate for outgoing calls Possible configurations are Telephone 64 kbps 128 kbps 192 kbps 256 kbps 320
22. H 323 Configuration Gatekeeper Gatekeeper Enables the gateway to register to a Gatekeeper The Gatekeeper IP Address must also be filled in When registered the H 323 Gatekeeper Status shows Registered Gatekeeper s IP address and what port used Problems with registration will be shown in the Status area and as a Red alarm on the Overview page Direct No Gatekeeper registration will be preformed hence it is not possible to dial through the Gateway The H 323 Gatekeeper Status window will show Inactive 42 TANDBERG Gateway Configure the Gateway Gatekeeper IP Address Enter the Gatekeeper IP Address that the gateway should register to NOTE THE GATEWAY MAY BE REGISTERED WITH A BORDER CONTROLLER IN THE SAME WAY IT IS REGISTERED WITH A GATEKEEPER USE THE IP ADDRESS OF THE BORDER CONTROLLER IN THE GATEKEEPER ADDRESS FIELD Authentication Mode Off Register to the Gatekeeper without authentication Auto Register to the Gatekeeper with H 235 authentication using ID Password given below Authentication ID Password Enter the ID and password required to perform H 235 authentication at the Gatekeeper To register to a Gatekeeper that requires authentication an NTP server has to be configured Quality of Service The network must support Quality of Service for these settings to work RSVP Off No RSVP Quality of Service is initiated for any connections Auto Resource Reservation Protocol enables the gateway to
23. LED marked Pwr will now turn GREEN Accessing the gateway You may access the gateway by entering the IP address of the gateway in a standard WEB browser You will then be asked to enter a password It is not necessary to enter User Name The default password for the gateway is TANDBERG Remember that the password is case sensitive z e This secure Web Site at 10 0 0 180 requires you to log on TIP IF YOU DO NOT KNOW TRE IP ADDRESS PLEASE FOLLOW ie PROCEDURE IN INSTALLATION SYSTEM CONFIGURATION Please type the User Name and Password that you use for TANDBERG GW User Name S Password H T Save this password in your password lst TIP THE PASSWORD CAN BE CHANGED IN SYSTEM CONFIGURATION Cancel Misc SEE ALSO THE CONFIGURE MISCELLANEOUS PARAMETERS SECTION IN CONFIGURE THE GATEWAY 16 TANDBERG Gateway Installation Using the Gateway Call Overview The following Web page called Overview will be shown when the correct password has been entered and shows all calls currently active through the gateway G Overview Mi Phone Book em Status Overview 1 Active Call Connected 67828674 Telephone Connected speech 99844 H 323 29m 21s 2 Active Call Connected 253 kbps 10 0 6 88 H 323 g AES 128 Connected 256 kbps 067126000 ISDN g AES 128 21m 1s 3 Active Call Connected 376 kbps 10 0 6 76 H 323 G AES 128 connected 384 kbps 067828615 ISDN g AES
24. Session 4 TCS 4 The destination endpoint can be selected by endpoint signaling Hotline Operator Mode The destination endpoint is a fixed one Telephone Dial Ins can be disabled Two number 2x64k ISDN Dial in Best interoperability with legacy equipment Security New Secure Conference using standard based AES 128 and DES encryption on IP and ISDN Flexible encryption configuration Transparent or independent Secure Access support XML SOAP over HTTPS Web HTTP encrypted password and the services that can be disabled TANDBERG Gateway Video Quality e Natural Video which provides 60 fields per second true interlaced picture e H 264 H 263 and H 261 video compression Presentations Allows to watch a presenter on one video channel and simultaneously a second video channel live presentation document camera and others e Duo Video support New Full ITU standard H 239 support New The Gateway allows to connect endpoints supporting Duo Video with endpoints supporting H 239 Automatic conversion Interoperability e Worldwide compatibility with standards based videoconferencing systems TANDBERG Gateway Management Interfaces SOAP XML HTTP HTTPS Simple Object Access Protocol is a lightweight protocol for exchange of information in a decentralized distributed environment Extensible Markup Language is a flexible way to create common information formats and share both the format and the dat
25. TANDBERG Gateway User Manual Software version G3 D13187 03 This document is not to be reproduced in whole or in part without permission in writing from TANDBERG TANDBERG Gateway TANDBERG Gateway Trademarks and copyright COPYRIGHT 2005 TANDBERG Philip Pedersensvei 22 1366 Lysaker Norway Tel 47 67 125 125 Fax 47 67 125 234 All rights reserved This document contains information that is proprietary to TANDBERG No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronically mechanically by photocopying or otherwise without the prior written permission of TANDBERG Nationally and internationally recognized trademarks and tradenames are the property of their respective holders and are hereby acknowledged Disclaimer The information in this document is furnished for informational purposes only is subject to change without prior notice and should not be construed as a commitment by TANDBERG The information in this document is believed to be accurate and reliable however TANDBERG assumes no responsibility or liability for any errors or inaccuracies that may appear in this document nor for any infringements of patents or other rights of third parties resulting from its use No license is granted under any patents or patent rights of TANDBERG This document was written by the Technical Support Department of TANDBERG Norway We are committed
26. Tei System Configuration d Gateway Configuration PRI IP H 323 Dataport SHMP Misc Upgrade Dataport Configuration NOTE WHEN CONNECTING TO A PC G Configuration gt Baudrate 3600 THE CONNECTING CABLE MUST GE 67 BE A STRAIGHT THROUGH atabits K Stopbits fis RS232 CABLE O Save Q bd Di lt Dataport Configuration is used to configure the RS 232 serial port on the gateway If you want to connect a PC to the dataport you must ensure that the PC and the gateway are identically configured Configuration Baudrate Possible values are 1200 bps 2400 bps 4800 bps 9600 bps 19200 bps 38400 bps 56600 bps and 115200 bps Parity Select None Odd or Even NOTE THERE ARE NO HARDWARE OR SOFTWARE HANDSHAKE OPTIONS MAKE SURE THE Databits PC HANDSHAKING IS TURNED OFF Select 7 or 8 databits Stopbits Select 1 or 2 stopbits Save Press Save to activate the new settings 45 Configure the Gateway TANDBERG Gateway SNMP Configuration SNMP Simple Network Management Protocol is used for monitoring and configuring different units in a network The gateway s SNMP Agent responds to requests from SNMP Managers a PC program etc SNMP traps are generated by the agent to inform the manager about important events Overview bE Phone Book System Status System Configuration Gateway Configuration PRI IP H 323 Dataport SNMP Misc Upgrade SNMP Conf
27. a on the World Wide Web intranets and elsewhere This functionality can be used by management systems like the TANDBERG Management Suite to control the gateway Web interface for system management call management such as call transfer diagnostics and software uploads Hypertext Transfer Protocol over Secure Socket Layer is a Web protocol that encrypts and decrypts user page requests as well as the pages that are returned by the Web server It uses Secure Socket Layer SSL as a sublayer under its regular HTTP application layering HTTPS uses port 443 instead of HTTP port 80 in its interactions with the lower layer TCP IP SSL uses a 40 bit key size for the RC4 stream encryption algorithm which is considered an adequate degree of encryption for commercial exchange Network and Features e Upto 8 video sites and 8 telephony calls can be held at the same time e Call rate of up to 2 Mbps for each call is supported through the gateway e Amaximum of 4 Mbps 2 Mbps standard ISDN bandwidth is supported through the gateway e Downspeeding Optimizes the end to end bandwidth automatically for the available network condition e Full H 243 Multipoint Control Unit MCU transparency for seamless MCU connection through the gateway e Intelligent Packet Loss Recovery IPLR e Far End Camera Control e Tevi Chat T 140 Introduction TANDBERG Gateway The TANDBERG Gateway Front view The front of the gateway contains 24 Light Emitt
28. ber Range Start The PRI lines connected to the gateway should have at least one number each to allow dial in from ISDN In order for the gateway to handle two or more simultaneous incoming ISDN calls for the ISDN services IVR and TCS 4 it is required to define a PRI number range in addition to the IVR number If the PRI line has a range of numbers the start number NOTE THE QUANTITY OF SIMULTANEOUS INCOMING ISDN caLLs IS must be entered here Please contact your IT manager to DEFINED AS PRI NUMBER RANGE MINUS IVR AND HOTLINE obtain these numbers NUMBER IF USED It is only necessary to enter the digits indicating the range If the range is 67124000 to 67125000 then just enter 4000 Maximum amount of digits is 24 Number Range Stop Here is where the last number in the PRI number range is entered If the range is 67124000 to 67125000 then just enter 5000 PRICRC 4 Used for most E1 PRI configurations If your network equipment does not support this feature set PRI CRC 4 to Off T1 Cable Length Specifies the cable length between the gateway and the CSU for each of the PRI lines only valid for T1 networks Possible values are 0 to 133 feet e 133 to 266 feet e 266 to 399 feet e 399 to 533 feet e 533 to 655 feet 38 TANDBERG Gateway Configure the Gateway Channel Hunting Should be used if your PRI is limited e g e If only channels 1 through 18 are digital and the rest are analogue Use Low 1 High 18 e H you
29. can call out through the gateway by using one of the H 323 services defined on the gateway H 323 Services H 323 Service prefixes are used for IP endpoints to access the ISDN network Up to twenty prefixes can NOTE Derautt H 323 SERVICE FOR OUTGOING VIDEO CALLS IS 0 be defined but we recommend using one single DEFAULT H 323 SERVICE FOR TELEPHONE CALLS IS 1 prefix for simplicity Example e An H 323 Service prefix for outgoing video calls is defined as 0 default e The IP endpoint dials 067121212 to dial the ISDN number 67121212 e The gateway starts to call the ISDN endpoint and the Call proceeding picture and sound are activated e Audio and video are transported through the gateway when the call is connected TANDBERG NOTE THE BANDWIDTH USED FOR THE CALL WILL BE THE BANDWIDTH SELECTED ON THE IP ENDPOINT Call proceeding Please wait FOR MORE DETAILS ON H 323 SERVICES SEE H 323 TIP B lt SERVICES UNDER CONFIGURE THE GATEWAY 24 TANDBERG Gateway Features Dial out to 2x64k ISDN H 221 For improved interoperability with legacy equipment the two number 2x64k dial out method can be selected from the calling IP endpoint instead of using the standard BONDING method To instruct the Gateway to use this method the calling IP endpoint has to combine the dialed number from e A Service Prefix offering at least 128k callrate e The first ISDN number to dial out to e Two sta
30. capabilities to be transmitted through the gateway When disabled no H 264 video capabilities will be transmitted Save Press Save to activate the new settings 58 TANDBERG Gateway Appendices Appendix 1 Using the file system It is possible to access a file system within the TANDBERG GATEWAY by using ftp DOS window ftp lt IP address of gateway gt or Web browser ftp lt IP address of gateway gt Description of the different folders user a folder to be used for custom files images and audio files etc tmp not used in the Gateway Description of the different files all prm all settings in the system including directory dir prm directory entries event log logs fault situations etc sw pkg the system software user relkeys v1 storage for the last used release keys when upgrading to a newer version What can be done by using the file system upload of custom images upload software 59 Appendices Appendices Appendix 2 Declarati TANDBERG Gateway on of Conformity EC DECLARATION OF CONFORMITY MANUFACTURER TANDBERG TYPE NUMBER TTC2 01 MODEL NUMBER DESCRIPTION DIRECTIVES This equipment complies with HARMONISED STANDARDS Applied in order to verify compliance with directives TEST REPORTS CERTIFICATES ISSUED BY TECHNICAL CONSTRUCTION FILE NO YEAR WHICH THE CE MARK WAS AFFIXED GSTAD ice President TANDBERG GW Video Conferencing E
31. ct complies with the standards GR 63 CORE and GR 1089 CORE and is NEBS approved by UL For NEBS compliance the product should be installed in the following manner Use the enclosed rack brackets marked NEBS There should be a clearance of 9 1cm between the product and any other product mounted in the rack Unpacking To avoid damage to the unit during transportation the gateway is delivered in a special shipping box which should contain the following components TANDBERG GW User Manual and other documentation on CD Rack ears screws and screwdriver Cables e Power cable e Four ISDN PRI cables e Ethernet cable e RS232 cable 12 TANDBERG Gateway Installation Installation site preparations Make sure that the gateway is accessible and that all cables can be easily connected For ventilation Leave a space of at least 10cm 4 inches behind the gateway s rear panel and 10cm 4 inches in front of the front panel The room in which you install the gateway should have an ambient temperature between 0 C and 35 C 32 F and 95 F and between 10 and 90 non condensing relative humidity Do not place heavy objects directly on top of the gateway Do not place hot objects directly on top or directly beneath the gateway Use a grounded AC power outlet for the gateway You will need a CSU Channel Service Unit between your system and the PRI line from your network provider Rack Mounting optional The gateway comes
32. dated with the changes made Create New This will create a new entry instead of replacing the old one The old entry will still be stored in the Phone Book Cancel Will discard all changes and display the Edit Phone Book page Delete By selecting an existing Entry in the Phone Book and then pressing the Delete button you will delete the selected entry 30 TANDBERG Gateway System Status View System Status To view current gateway status open System Status as shown in the figure below EI Overview f M Phone Book Te System Status System Configuration d Gateway Configuration PRI Status H 323 Status System Information Available Resources PRI Status To view status of the PRI open PRI Status as shown in the figure below D Overview H Phone Book f System Status 7 System Configuration d Gateway Configuration PRI Status H 323 Status System Information Available Resources PRI Status PRI 1 OK 27 of 30 OK 5 of 30 PRI 4 Red Alarm 0 of 0 PRI2 1 idle 1 idle 1 idle 1i idle 2 idle 2 ide 2 idle 2 idle 3 idle 3 idle 3 idle as idle 4 idle 4 idle 4 idle 4 idle 5 idle S idle B idle 5 idle 6 idle 6 active 67828685 6 idle 6 idle 7 idle 7 active 67828685 7 idle L I idle 8 idle 8 active 67828685 8 idle 8 idle 9 idle 9 active 67828685 9 idle 9 idle 10 idle 10 active 67828685 10 idle 10 idle 11 idle 11 active 67828685 11 idle ii idle 12
33. ds to be supported by the videoconferencing endpoint Refer to the User Manual of the videoconferencing endpoint to see how TCS 4 is supported Example e Avideoconferencing endpoint calls into the Extention Dial In number with IVR TCS 4 active using lt Dial In number of gateway gt lt party s extention gt e The gateway starts to call the IP endpoint and the Call proceeding picture and sound are activated When the call is connected audio and video are transmitted through the gateway s TANDBERG endpoints allow to store the complete dial string in the phonebook to automate dial through NOTE Tye is specIFIC TO TANDBERG ENDPOINTS OTHER VENDORS WILL HAVE DIFFERENT METHODS OF ENTERING THE TCS 4 EXTENTION DID Direct Inward Dialing DID will provide you with direct ISDN numbers for your IP endpoints l e it will do a direct mapping between your ISDN number and the H 323 Alias In order to use DID you will need to have assigned multiple ISDN numbers to your ISDN PRI line as each ISDN number will map to a single IP endpoint We also recommend that if more than one PRI line is used all PRI lines should have the same numbers use trunk groups Example e Your ISDN PRI number range is from 67124000 to 67124050 and DID is enabled e You want your IP endpoints to have the numbers H 323 Alias in the range 94000 94050 In the ISDN Dial In Configuration set No Significant Digits to 4 and Prefix E 164 to 9
34. e window The file will then be shown played At the bottom of the page custom file requirements are listed for each of the file types The following can be specified e Encryption Required Picture e Gateway Call Proceeding Picture e Gateway Extension Enquire Screen Picture e Downspeeding In Progress Picture e Gateway Call Welcome Sound e Gateway Extension Enquire Sound e System Parameters e Directory To add a new file press Browse to find the file and then press Upload For each of the customized files a Delete button will be added in the Type column By pressing Delete the default file will replace the custom file Pressing System Parameters allow you to do backup and restore the settings on the gateway Pressing Directory allow you to upload a Phone Book to the gateway The Phone Book is used for the Call Transfer function 50 TANDBERG Gateway Configure the Gateway ISDN Dial In Configuration The ISDN Dial In Configuration allows you to configure and enable the ISDN services used to access your IP endpoints Overview hf Phone Book T System Status System Configuration e Gateway Configuration ISDN Dialin H 323 Services Features Files ISDN Dial In Configuration Configuration Extension Dial In IVR TCS4 zl Dial In Number 000 Dial In Max Bandwidth 768kbps Z kbps 2nd Number 2x64 optional 002 Allow Incoming phonecalls On zi Hotline ISDN N
35. eway Usage The usage bar shows the current status of all the available resources CPU ISDN channels and number of calls When the Resource Usage reaches the Busy on Load limit the gateway will try to route outgoing IP calls to other gateways This is done to maintain availability for incoming ISDN calls when using multiple gateways Usage Resource Usage 90 Click on Usage to see resource usage in detail 0 20 4 D V 100 H 323 Busy on Load gt 70 Click on on Load to adjust the value Usage H 323 Busy on Load gt 70 ISDN Numbers Shows the available ISDN dial in numbers for IVR TIP TCS 4 DID and Hotline FOR MORE INFO ABOUT IVR HoTLine or DID PLEASE READ THE Dat FROM ISDN SECTION IN USING THE GATEWAY H 323 Numbers Shows the available H 323 Services dial out prefixes TIP for accessing dialing the ISDN network FOR MORE INFO ABOUT H 323 SERVICES PLEASE READ THE DIAL FROM IP SECTION IN USING THE GATEWAY 20 TANDBERG Gateway Dial from ISDN Dial from ISDN The gateway supports four different ISDN Dial In services s VR EE s VR TCS4 TIP For MORE DETAILS ON ISDN DIAL IN SERVICES SEE ISDN e DID DIAL IN CONFIGURATION UNDER CONFIGURE THE GATEWAY e Hotline Any of these services can be enabled or disabled but at least one must be enabled for incoming call routing to take place In order to enable parallel incoming calls a PRI number range must be
36. g save 4 Gateway 10 0 0 1 Ethernet speed Auto e IP Services NTP 10 0 0 2 G a CH S Restart ave estar lt IP Address Assignment DHCP Dynamic Host Configuration Protocol can be selected when a DHCP server is present Static IP Address Static IP Subnet Mask and Static IP Gateway are ignored because these parameters are assigned by the DHCP server Static If Static assignment is used the gateway s IP address and IP subnet mask must be specified in the IP address field IP Ethernet Speed Auto The gateway will automatically detect the soeed duplex on the LAN 10Half The gateway will connect to the LAN using 10 Mbps Half Duplex 10Full The gateway will connect to the LAN using 10 Mbps Full Duplex 100Half The gateway will connect to the LAN using 100 Mbps Half Duplex 100Full The gateway will connect to the LAN using 100 Mbps Full Duplex 40 TANDBERG Gateway Configure the Gateway Static IP Address The Static IP Address defines the network address of the gateway This address is only used in static mode Your LAN administrator will provide you with the correct address for this field Static IP Subnet Mask The Static IP Subnet Mask defines the type of network Your LAN administrator will provide the correct value for this field Static IP Gateway The Static IP Gateway defines the Gateway address Your LAN administrator will provide the correct value for this field NTP The NTP Service defines the add
37. he operating instructions Equipment Markings The lightning flash symbol within an equilateral triangle is intended to alert the user to the L presence of uninsulated dangerous voltages within the product s enclosure that may be of WARNING TO REDUCE THE RISK OF FIRE OR sufficient magnitude to constitue a risk of electrical shock ELECTRIC SHOCK DO NOT EXPOSE THIS L DEVIGE TO RAN OB MOISTURE 2 The exclamation mark within an equilateral triangle is intended to alert the user to the presence of L 1 important operating and maintenance servicing instructions within literature accompanying the RISK OF FIRE Za N REPLACE FUSE AS MARKED RISK OF ELECTRIC SHOCK equipment DO NOT OPEN LS J Warnings Water and moisture Do not operate the equipment under or near water for example near a bathtub kitchen sink or laundry tub in a wet basement near a swimming pool or in areas with high humidity Cleaning Unplug the apparatus from the wall outlet before cleaning or polishing Do not use liquid cleaners or aerosol cleaners Use a lint free cloth lightly moistened with water for cleaning the exterior of the apparatus Ventilation Do not block any of the ventilation openings of the apparatus Install in accordance with the installation instructions Never cover the slots and openings with a cloth or other material Never install the apparatus near heat sources such as radiators heat registers stoves or other apparatus
38. hus no framing info received The same effect will be obtained by pulling out the PRI cable This may also be caused by a broken connector in the receive RX part of the cable Yellow Alarm or Remote Alarm Indicator RAI means that the gateway is receiving framing info but in this framing info the other side tells the gateway that it is not reading the gateway s transmitted framing info Typically this may be a broken connector in the transmit TX part of the PRI cable This could also indicate weak or noisy signal in the transmit TX part of the PRI cable 32 TANDBERG Gateway System Status H 323 Status To view H 323 gatekeeper status open H 323 Status as shown in the figure below EI Overview M Phone Book f System Status System Configuration 7 Gateway Configuration PRI Status H 323 Status System Information Available Resources H 323 Status 4 gt H en NOTE T S NOT POSSIBLE TO USE el Juan Gatekeeper Status Registered 10 0 0 30 1719 THIS IP ADDRESS TO PLACE i CALLS THROUGH THE GATEWAY a y OD D lt GW IP Address Shows the IP address of the gateway H 323 Gatekeeper Status Shows status and IP address of the Gatekeeper the gateway is registered to Inactive means the gateway is not registered to a gatekeeper Registering means the gateway is having problems registering with selected gatekeeper System Information To view gateway information open Syste
39. ible to connect on different bandwidths when 2xE1 or 3xT1 PRI ISDN lines are connected In addition to the video calls telephone calls can also be made through the gateway Bandwidth Non encrypted Encrypted 128 kbps 8 8 7 0 256 kbps 8 7 6 5 384 kbps 8 4 5 5 512 kbps 7 4 5 0 768 kbps 5 0 3 8 1472 kbps 1 5 Mbps 2 8 N A 1920 kbps 2 Mbps 2 0 N A 8 8 indicates 8 video calls and 8 telephone calls 6 5 indicates 6 encrypted video calls and 5 unencrypted telephone calls TIP FOR MORE DETAILS ON CAPACITY SEE APPENDIX 3 CAPACITY Installation TANDBERG Gateway Installation Precautions s ee e o s ee e o Never install telephone wiring during a lightning storm Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations Never touch uninstalled telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electrical shock from lightning Do not use the telephone to report a gas leak in the vicinity of the leak The socket outlet shall be installed near to the equipment and shall be easily accessible Never install cables without first switching the power OFF This product complies with directives LVD 73 23 EC EMC 89 366 EEC R amp TTE 99 5 EEC This produ
40. ice TOS 44 U Unpacking 12 Usage 20 Using the file system 59 Using the Gateway 17 Q View System Status 31 W Waste handling 3 Y Yellow Alarm 32
41. iguration SNMP Mode On KM EE Community name public NOTE THE SNMP Community NAME a System contact IT Department IS CASE SENSITIVE E System location Server Room Host IP address 1 10 0 0 25 Host IP address 2 255 255 255 255 Host IP address 3 255 255 255 255 D GI d CH save D lt Configuration SNMP Community Name SNMP Community names are used to authenticate SNMP requests SNMP requests must have this password in order to receive a response from the SNMP agent in the gateway SNMP Trap Host 1 2 and 3 Identifies the IP address of the SNMP manager Up to three different SNMP Trap Hosts can be defined Your LAN administrator should provide the correct values for these fields System Contact Used to identify the system contact via SNMP tools such as HPOpenView or TANDBERG Management Suite Location Used to identify system location via SNMP tools such as HPOpenView or TANDBERG Management Suite Save Press Save to activate the new settings 46 TANDBERG Gateway Configure the Gateway Miscellaneous Configuration To configure the miscellaneous settings on the gateway open Misc as shown in the figure below Overview M Phone Book System Status f System Configuration Gateway Configuration PRI IP H 323 Dataport SNMP Misc Upgrade Miscellaneous Configuration Configuration System Name TANDBERG GW Password New Administrator Password Delete Password oO
42. ing Diodes LEDs organized in three groups These diodes provide information about PRI line status LAN Ethernet connection and power Ky BY AK ISFE L L L Ze LAN 2 LAN la ls le lwr Red Alarm or Loss of signal LOS indicates that there is no signal and thus no framing info received The same effect will be obtained by pulling out the PRI cable This may also be caused by a broken connector in the receive RX part of the cable Yellow Alarm or Remote Alarm Indicator RAI means that the gateway is receiving framing info but in this framing info the other side tells the gateway that it is not reading the gateway s transmitted framing info Typically this may be a broken connector in the transmit TX part of the PRI cable This could also indicate weak or noisy signal in the transmit TX part of the PRI cable TANDBERG Gateway Introduction Rear view The back panel provides four PRI interfaces two LAN interfaces and one RS 232 interface located together with the power switch connector and four cooling fans naa OG LTE een R Cp O NOTE THE LAN 2 CONNECTOR IS NOT USED GATEWAY Capacity typical scenarios 4 Mbps option Below is an overview of the number of video calls poss
43. ints to have the numbers H 323 Alias in the range 4000 4050 e Set No Significant Digits to 4 e To call an IP endpoint with H 323 Alias 4020 from ISDN dial the ISDN number 67124020 Prefix E 164 When receiving an incoming call a number prefix can be added to the range of digits specified under No Significant Digits This is useful where the IP endpoints also use H 323 Prefix for placing calls on IP Example e Your ISDN PRI number range is from 67124000 to 67124050 You want your IP endpoints to have the numbers H 323 Alias in the range 94000 94050 Inthe ISDN Dial In Configuration set No Significant Digits to 4 and Prefix E 164 to 9 e To call an IP endpoint with H 323 Alias 94020 from ISDN dial the ISDN number 67124020 Max Bandwidth The call rate for incoming calls will automatically be determined by the endpoint However you can use this setting to restrict the call rate for Direct Inwards Dialing calls o NOTE REQUIRE SUPPORT OF DOWNSPEEDING ON THE ENDPOINT Calls above the Max Bandwidth will be downspeeded to the call rate specified in Max Bandwidth Calls below the Max Bandwidth will be connected at the requested call rate 53 Configure the Gateway TANDBERG Gateway H 323 Services H 323 Service prefixes are used for IP endpoints to access the ISDN network Up to twenty prefixes can be defined but we recommend using one single prefix for simplicity Overview M Phone
44. key in the Key field and press Install Software You will be presented with a new page where you select the software package file to upload 49 Configure the Gateway TANDBERG Gateway File Management The File Management allows viewing or changing of pictures and sounds shown to the caller when connecting to the gateway i Overview E Phone Book System Status System Configuration Gateway Configuration ISDN Diatin H 323 Services Features Files File Management File Type Upload Pictures Encryption Required Screen System Default Browse Upload SES NOTE PLEASE REFER TO THE Gateway Call Proceeding System Default Browse Upload BEE BESSE GW Extension Enquire Screen User Defined Delete S Ten LEGAL Fe TYPES Downspeedina In Progress System Default Browse Upload FIELD AT THE BOTTOM OF Sounds THE PAGE FOR Gateway Welcome System Default Browse Upload 4 INFORMATION ABOUT 5 Extension Enquire Sound System Default Browse Upload D men LEGAL FILE FORMATS System Parameters Special File Browse Upload Directory Special File Browse Upload el Legal File Formats El Pictures JPEG jpa files that are not grayscale and non progressive coded Recommended maximum size is 352x288 DI Sounds 16bit 8Khz mono Wave wav file System Settings TANDBERG parameter files lt To view hear the currently installed files press the name of the File on the left side of th
45. m Information as shown in the figure below This page provides information on installed software and hardware i Overview hf Phone Book System Status System Configuration Gateway Configuration PRI Status H 323 System information Available Resources System Information information Z Software Release G3 0 D Release Date 2005 0630 Boot Software Release Rev 1 3 2004 01 22 Hardware Serial Number 00750442 Main Board 100930 rev 03 Board Temperature 32 C 89 F el Expansion Board 100940 rev 02 D MAC Address 00 50 60 00 E3 D6 WI LAN Speed 100Mb Full D lt 33 System Status TANDBERG Gateway Available Resources To view available resources on the gateway open Available Resources as shown in the figure below EI Overview M Phone Book Te System Status System Configuration 7 lt Gateway Configuration PRI Status H 323 Status System Information Available Resources Available Resources cl E Ls Telephone Calls 7 8 ISDN Channels 32 60 Total Bandwidth 4215 kbps 7680 kbps System Load 10 100 D D Di 34 TANDBERG Gateway Configure the Gateway Configure the Gateway To configure the gateway open System Configuration and Gateway Configuration Shown in the figure below is the System Configuration Overview M Phone Book e System Status Te System Configuration d Gateway Configuration PRI IP H 323 Dataport SHMP Misc
46. ow use all the features of the enterprise Gateway and can be reached by ISDN systems 27 Features TANDBERG Gateway In a typical enterprise setup such as the one in the previous figure the Gateway is registered with a Gatekeeper and the Gatekeeper is registered with the Border Controller In this scenario the native Expressway functionality in the Gateway enables media to be routed directly between the Gateway and the Border Controller reducing latency The native Expressway support in the Gateway also enables the Gateway to register directly to a border controller through a firewall without the need for a Gatekeeper Connecting the Gateway directly to a Border Controller enables new deployment possibilities e g An organization may want to have a firewall between the Gateway and the rest of the IP video conferencing infrastructure to add another layer of security An organization may want to deploy Gateways at remote locations The figure below shows a scenario where IP is used between the enterprise and a remote location Border Controller Gatekeeper In this scenario enterprise users can use a remotely deployed Gateway to do local calls on ISDN 28 TANDBERG Gateway Features Manage the Phone Book By selecting the Phone Book tab you can add new or edit existing Phone Book entries in the gateway The Phone Book can be used when Transferring calls from one IP endpoint to another and can contain up to
47. own that some features even though they are standardized might cause interoperability problems with legacy video conferencing products If you disable features on this page the gateway can be used as a filter to ensure interoperability with legacy products To configure the gateway features open Gateway Configuration Features as shown in the figure below i Overview Phone Book System Status System Configuration ef Gateway Configuration ISDN Dal ln H 323 Services Features Files Gateway Configuration Configuration Natural Video On zi Custom Video Formats On zl E Duo Stream Duo Video om H 239 On z Encryption Transparent Ka H anlOon sl H323 O0ff e H 264 On gt Q Q OD Q K _ save Natural Video Allows video formats and capabilities such as interlaced video iCIF iSIF to be transmitted through the gateway When disabled no interlaced video capabilities will be transmitted Custom Video Formats Allows H 263 custom video formats and capabilities such as SIF 4SIF and VGA resolution to be transmitted through the gateway When disabled no H 263 custom video formats or capabilities will be transmitted Duo Stream Duo Video H 239 Allows an additional video stream to be transmitted through the gateway using Duo Video or the H 239 protocol When disabled no Duo Video or H 239 capabilities will be transmitted 57 Configure the Gateway TANDBERG Gateway Encryption The gate
48. pon Configuration EE 45 ei lat de EE 46 Miscellaneous Configuration EEN 47 Software Upgrade tas hrie o DEER 2979222 EE ERE 49 Pile Ee En EE 50 ISDN Dial In Configuration EE 51 TANDBERG Gateway H323 eT Le T 54 Galway TEEN 57 LT e iiiaae aineina nananana eaaa aneka aei eenen ehana Rna 59 Appendix 1 Using the file system 59 Appendix 2 Declaration of Conformity uk 60 Appendix 3 acele 61 Ts L TTT 62 TANDBERG Gateway Introduction Introduction The TANDBERG Gateway enables sites on IP and sites on ISDN to participate in meetings with each other with the quality and reliability found in all TANDBERG equipment IP Services and Procedures New New New New New New Service Prefix Dial Parameters Integrated Expressway firewall traversal technology H 235 Authentication at Gatekeeper and Border Controller Alternate Gatekeeper Increased network reliability Load balance Bridging IP islands Automatical call setup through two Gateways Receives DTMF tones as audio tones or as control signals H 245 converted into audio tones on ISDN Possibility to request from the IP side two number 2x64k ISDN Dial out H 221 ISDN Services The TANDBERG Gateway offers a variety of ISDN dial in services New New Direct Inward Dialing DID The destination endpoint is determined from the dialed ISDN number Interactive Voice Response IVR The destination endpoint can be selected via touch tones Terminal Control
49. qualified personnel under the following conditions When the power cord or plug is damaged or frayed If liquid has been spilled or objects have fallen into the apparatus If the apparatus has been exposed to rain or moisture If the apparatus has been subjected to excessive shock by being dropped or the cabinet has been damaged If the apparatus fails to operate in accordance with the operating instructions 4 TANDBERG Gateway Contents NOTE IMPORTANT PLEASE READ THIS SECTION CAREFULLY FOR OPTIMAL SYSTEM SET UP Introduction ci tucttccicutiensaeanauianscaudiaedeutieudaccdcdsdeasasadanansundanaidaoinandieeananse 7 The TANDBERG Gateway eee eee eee 10 T GU EE 12 EREECHEN oleae foe cee tase cs eat ee SR 12 RJ DAG e ME 12 Installation Site preparations deed due ege teen eee ee 13 Rack Mounting optional ee Ee 13 Connecting cables E 14 Gateway Configuration EE 15 Gateway StartUp EE 16 Accessing the gateway sse eee ee eee eee 16 Se EE 17 Using the Gateway esis nsissciciacscccucsadeaciantnatsnavsasinaausiadencaverauaadvendvacdcarss 17 BIER eng LC RE 21 Eltere EE 24 Manage the Phone BOOKS sees 29 View System Status cessssssseeeessssseeeeeee resser essen eee eenn EN e Al E aaniaeeeeeinctarts 31 ae E EE 33 System Informati EE 33 Available Resources ee ee Ee d eege dE 34 Configure the Gateway eececceeeeseeeeeeeeeeeeeeeeeeseeneeeeeeeeeeseeeneees 35 CR We te EE 35 IP GOMMNQUIATON EE 40 H323 COMMOURAUOM EE 42 Data
50. quipment LVD 73 23 EEC EMC 89 336 EEC R amp TTE 99 5 EEC EN 60950 1999 3 edition EN 55022 1994 A1 A2 EN 55024 1998 EN 61000 3 2 1995 A1 A2 EN 61000 3 3 1995 TBR4 Layer 1 2 and 3 Report Certificates No LVD Nemko AS 200214280 EMC Nemko AS 200218144 R amp TTE Comlab 2002 02826 3 2002 02826 4 D13177 2003 Date of issue 30 05 2003 60 TANDBERG Gateway Appendices Appendix 3 Capacity Gateway capacity calculation The total capacity in the gateway is defined by the following rules 1 A maximum of 8 video calls and 8 telephone calls 2 Software version defines maximum ISDN bandwidth 2 Mbps gt Maximum ISDN bandwidth is 1920 kbps 30x64 kbps 4 Mbps gt Maximum ISDN bandwidth is 3840 kbps 60x64 kbps 3 In addition each call has a weight depending on bandwidth encryption Bandwidth Teleph 64 128 192 256 320 384 512 768 1152 1472 1920 Non encr 22 74 80 82 84 88 92 108 124 160 176 220 Encrypted NA 106 118 120 122 136 146 168 222 NA NA NA The sum of the call weights cannot exceed 845 and max bandwidth Users will be prevented from setting up calls that exceeds these limits When encryption mode is set to Independent the Gateway calls may be weighted as encrypted calls even though on side of the connection might not be encrypted Example 4 Mbps version If the gateway has made 3 calls at 768 2 calls at 384 and 2 encrypted calls at 192 the calculation will be 3x12
51. quires some basic configurations before it can be used It will be necessary to find the IP address and program the ISDN PRI Line numbers To do this configuration follow the instructions below 1 Connect the RS232 cable between the gateway and a PC and then switch on the gateway 2 Start a terminal program on the PC and configure it to 9600 8 1 None 3a To assign a static IP address type ipassign static and ipaddress 1 static lt IP address gt 3b To assign an IP Subnetmask type ipaddress 1 subnetmask lt subnetmask gt 3c To assign an IP Gateway address type ipaddress 1 gateway lt gateway IP address gt 4 Restart the gateway TIP DHCP assicnen IP ADDRESSES ARE SUPPORTED BY THE TANDBERG Gateway FACTORY DEFAULT 5 Start a WEB browser and enter the IP address of the gateway Default password TANDBERG 6 To configure the gateway for ISDN dial in enter PRI numbers and dial in number s For details see the PRI Configuration and the ISDN Dial in Configuration section 7 To configure the gateway for IP dial in register the gateway to a gatekeeper and enter H 323 services For details see the H 323 Services and H 323 Configuration sections Installation TANDBERG Gateway Gateway start up To start the gateway please make sure that the power cable is connected and press the power switch button to 1 On the front panel of the system the power indicator
52. ress of the NTP server Your LAN administrator will provide the correct value for this field Save When ready to store the new settings press Save These settings will take effect when the system is restarted Restart This button will restart the gateway Any changes made in IP Configuration and IP Service will then take effect 41 Configure the Gateway TANDBERG Gateway H 323 Configuration To dial out from IP to ISDN through the gateway requires the use of H 323 numbers E 164 aliases This means that the gateway must be registered to a Gatekeeper Overview M Phone Boch d system Status sf System Configuration Gateway Configuration PRI IP H323 Dataport SNMP Misc Upgrade H323 Configuration Gatekeeper Settings Met Gatekeeper Gatekeeper gt Gatekeeper IP Address 10 47 9 1 TIP H 323 GATEKEEPER STATUS SHOWS Authentication Mode of d Authentication ID CURRENT STATUS OF GATEKEEPER Authentication Password REGISTRATION H 323 Gatekeeper Registered 10 47 9 1 1719 Status esoe Get NOTE F THE GATEKEEPER IS CONFIGURED Ser Ee WITH AN ALTERNATIVE GATEKEEPER THE STATUS AREA MIGHT REPORT A Mode Ke EE LC REGISTRATION TO THE IP ADDRESS eat Auto S R OF THE ALTERNATIVE GATEKEEPER Telephone Signalling Auto v b E Videotelephony Audio Auto fo A Videotelephony Video Auto y b Videotelephony Data Auto v o Videotelephony Signalling Auto fo R Type of Service Off z bd YG save
53. rs The second ISDN number to dial out to Example e An H 323 Service prefix for outgoing video calls is defined as 0 default e The user wants to dial the first ISDN number 67121212 and the second number 67121213 e The user dials to 067121212 67121213 e Audio and video are transported through the gateway when the call is connected NOTE Not ALL ENDPOINTS WILL SEND OUT THE NEEDED NUMBER INCLUDING THE CHARACTERS TO MAKE OLDER TANDBERG EQUIPMENT CLASSIC SERIES MXP up To F2 USING THIS SYNTAX THE USER HAS TO SELECT H 323 AS THE NETWORK PROFILE TO BE USED ALSO IF SUCH A NUMBER SHOULD BE STORED IN THE PHONEBOOK THE H 323 PROFILE HAS TO BE SELECTED EXPLICITLY SOME ENDPOINTS MIGHT HAVE A LIMITITATION ON THE LENGTH OF THE DIAL STRING 25 Features TANDBERG Gateway Bridging IP Islands Organizations that uses IP based video conferencing internally in their LAN but not for external purposes can be called IP Islands If a user in one IP island wants to call another user in another IP island both organizations have to be connected with a Gateway The TANDBERG Gateway can help the user to set up this type of call automatically without the need of invoking touch tones under call setup Enterprise IP ISDN To dial to a remote IP endpoint through two Gateways the calling IP endpoint has to combine the dialed number from e A Service Prefix at the first Gateway e The ISDN number of
54. the second Gateway e One star character e The extension address E 164 alias of the endpoint to dial NOTE THE SECOND GATEWAY MUST HAVE CS 4 DIAL IN METHOD ENABLED FOR INFORMATION ABOUT RESTRICTIONS OF THE DIAL STRING SEE THE NOTE IN THE PREVIOUS SECTION Example e An H 323 Service prefix for outgoing video calls is defined as 0 default e The second gateway has the ISDN number 67121212 e The user wants to dial to an endpoint in the other network that has a E 164 alias 5012345 e The user dials to 067121212 5012345 e The user will get displayed poster from the first then from the second Gateway e Audio and video are transported through the gateway when the call is connected 26 TANDBERG Gateway Manage the Phone Book The Expressway Solution IP based video conferencing between organizations has been hindered by two major barriers Firewalls which block audio and video traffic Lack of a common dial plan for IP based video conferencing The Expressway solution solves both the firewall problem and the dial plan problem Using Expressway audio and video can traverse firewalls securely Expressway is natively supported in the TANDBERG Gateway As part of an Expressway solution a Gateway can be made accessible to e g home users and branch offices reducing the need to deploy ISDN at all locations Border Controller Gatekeeper Users on IP in home offices or branch offices can n
55. to maintaining a high level of quality in all our documentation Towards this effort we welcome your comments and suggestions regarding the content and structure of this document Please fax or mail your comments and suggestions to the attention of TANDBERG Attn Product Support Department P O Box 92 1325 Lysaker Norway Tel 47 67 125 125 Fax 47 67 125 234 Environmental Issues Thank you for buying a product which contributes to a reduction in pollution and thereby helps save the environment Our products reduce the need for travel and transport and thereby reduce pollution Our products have either no or few consumable parts chemicals toner gas paper Our products are low energy consuming products Waste handling There is need to send material back to TANDBERG Please contact your local dealer for information on recycling the product by sending the main parts of the product for disassembly at local electronic waste stations Production of products Our factories employ the most efficient environmental methods for reducing waste and pollution by ensuring that the products are recyclable TANDBERG Gateway Operator Safety Summary For your protection please read these safety instructions completely before operating the equipment and keep this manual for future reference The information in this summary is intended for operators Carefully observe all warnings precautions and instructions both on the apparatus and in t
56. umber 001 H 323 E 164 Alias 99844 Max Bandwidth 768kbps Z kbps El Direct Inwards Dialing 5 Enabled On zl g No Significant Digits R Prefix E 164 9 a Max Bandwidth 768 kbps Z kbps Q B 3 save o lt P Configuration Extension Dial In Select between Off IVR IVR TCS 4 Off Incoming calls will not be allowed except those specified under Hotline and Direct Inwards Dialing IVR Incoming calls will be prompted with the Gateway Extension Enquire Screen and Sound except those specified under Hotline and Direct Inwards Dialing The Gateway will wait for DTMF input touch tones that specifies the address of the outgoing call IVR TCS 4 Incoming calls will be prompted with the Gateway Extension Enquire Screen and Sound except those specified under Hotline and Direct Inwards Dialing The Gateway will wait simultaneously for DTMF input touch tones and TCS 4 signalling that specifies the address of the outgoing call 51 Configure the Gateway TANDBERG Gateway Dial In Max Bandwidth The call rate bandwidth for incoming calls will automatically be determined by the endpoint However you can use this setting to restrict the call rate for incoming DID TCS 4 calls Calls above the Dial In Max Bandwidth will be downspeeded NOTE REQUIRE SUPPORT OF DOWNSPEEDING ON THE ENDPOINT to the call rate specified in Dial In Max Bandwidth Calls below the Dial In Max Bandwidth will be connected at the requested call rate Dial
57. way will allow DES and AES 128 encrypted NOTE WHueN ENCRYPTION IS ENABLED THE CAPACITY OF THE conferences to take place Encryption can operate in two GATEWAY MAY BE REDUCED SEE APENDIX 3 FOR MORE modes INFO When set to Transparent the Gateway will forward the encryption modes of the connected devices transparently The encryption modes seen on each side of the Gateway are similar The gateway will only encrypt calls if both sides support encryption The settings for H 320 and H 323 doesn t have any meaning in this mode When set to Independent the Gateway will use the settings made for the H 320 ISDN and H 323 IP side The encryption modes on each side of the Gateway are independent of each other One endpoint might show that the call is encrypted will the other endpoint shows an unencrypted call On Encryption is required Gateway connection is only established if encryption can be established on this side Off No encryption Gateway connection will be established without any encryption on this side Auto Use encryption if available Gateway will try to establish an encrypted connection the connection will be established regardsless if encryption on this side is available A typical application of this feature is when an external crypto device is used on the ISDN interface In this case might an administrator want to set the Gateway s encryption on the H 320 side to Off and on the H 323 side to On H 264 Allows H 264 video

Tandberg Gateway User Manual - Tandberg Video Conferencing

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