user manual - Howard Computers
Contents
1. e Tne slots and openings in the cabinet and in e Before connecting the AC power cord to the the back or bottom are provided for necessary DC adaptor outlet make sure that the voltage ventilation To ensure reliable operation of this designation of the DC acaptor corresponds to the apparatus and to protect it from overheating ocal electrical supply these slots and openings must never be blocked e Never insert anything metallic into the open parts or covered of this apparatus This may cause a danger of Do not place this apparatus in a confined electric shock space such as a bookcase or built in cabinet e To avoid electric shock never touch the inside of uniess proper ventilation is provided this apparatus Only a qualified technicia2. To turn off this apparatus completely disconnect e Do not dispose of batteries in a fire t from the wail outlet To ensure you can unplug e Do not short circuit disassemble or overheat the this apparatus quickly if necessary make sure batteries that the wall outlet and power plug are reacil Sa oe e nie p pine i There is danger of an explosion if you replace the batteries used in the remote with the wrong type Store the accessories battery etc in a location equivalent type safely out of the reach of children WARNING TO PREVENT THE e Do not install the product in an unstable location SPREAD OF FIRE KEEP CANDLES OR such as a shaky shelf or a slanted floor or ina OTHER ITEMS WITH OPEN FLAMES ocation exposed to vibration AWAY FROM THIS PRODUCT AT ALL e Do not drop or strike the product if the product IMES is damaged disconnect the power cord ana e This product contains chemicals known to contact a service center the State of California to cause cancer and e To clean this apparatus unplug the power cord reproductive toxicity from the wall outlet and wipe the product with e Use care when touching
3. mmm etflix problems aiaa the DNS to 8 8 8 8 Select DNS Server gt enter 8 8 8 8 gt e Verity i the ESN for Netfli i 1 Go to Reset Netflix by selecting ME nart H mart Hub er assac e Reset Smart Hub by selectin e Update the TV s software English 11 2015 05 29 Q 10 49 59 JU6400 ZA BN68 07538A 01ENG indb 11 Eco Sensor adjusts the brightness of the TV automatically This feature measures the light in your room and comm o optim MENU gt System gt Eco Solution gt Eco Sensor if the screen is too dark while you are w
4. FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate this equipment his device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 his device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For product available in the USA Canada market only channel 1 11 can be operated Selection of other channels is not possible This device and its antenna s must not be co located or operation in conjunction with any other antenna or transmitter CC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 20cm between the radiator amp your body See the warranty card for more information on warranty terms o pm Wide screen format LED Displays wi
5. When you install your TV with a stand or a wall mount we strongly recommend you use parts provided by Saas Electroni ics only Using parts provided by another manufacturer may cause difficulties with the product or result in injury caused by the product falling installation with a stand 4 inches 4 inches English 17 JU6400 ZA BN68 07538A 01ENG indb 17 2015 05 29 2H 10 50 03 Caution Pulling pushing or climbing on the TV may cause the TV to fall n particular ensure your children do not hang on or destabilize the TV This action may cause the TV to tip over causing serious injuries or death Follow all safety precautions provided in the Safety Flyer included with your V For added stability and safety you can purchase and install the anti fall device as described below alling These are general instructions The brackets screws and string are not supplied by Samsung They must be purchased separately We suggest consulting an installation service or professional TV installer for specitic hardware and itli a installation 1 Put the screws into on
6. Varranty Statement and a dated Bill of Sale must be presented to the Service Center Transportation to ana from the Service Center of TVs 37 or smaller is the responsibility of the purchaser Conditions covered are limited only to manufacturing defects in material or workmanship and only those encountered in normal use of the product Exclusions include but are not limited to any originally specified provisions for in home or on site services minimum or maximum repair times exchanges or replacements accessories options upgrades or consumables For the location of a SAMSUNG Authorized Service Center please call toll free In the United States 1 800 SAMSUNG 1 800 726 7864 n Canada 1 800 SAMSUNG 4 This SAMSUNG brand product as supplied and distributed by SAMSUNG and delivered new in the original carton to the original consumer purchaser is warranted by SAMSUNG against manufacturing defects in materialis and workmanship for period of 90 Days Parts and Labor for Commercial Use Categories Parts Service 42 and iol LCD LED TV 1 Year 1 Year includes 40 Plasma Display 1 Year Ta w Carry In or In Home 3D Glasses 1 Year five
7. rY TO USET OF ANY KIND AGAINST SAMSUNG BE GREATER IN AMOUNT THAN THE PURCHASE PRICE SOLD BY SAMSUNG AND CAUSING THE ALLEGED DAMAGE WITHOUT LIMITING THE RCHASER ASSUMES ALL RISK AND LIABILITY FOR LOSS DAMAGE OR INJURY TO PURCHASER S PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT O E USE MISUSE S PRODUCT SOLD BY SAMSUNG NOT CAUSED DIRECTLY BY THE NEGLIGENCE IS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL FRO IS PRODUCT IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages so the above limitations or exclusions may not apply to you This warranty gives you specific legal rights and you m
8. input connections For example if an external device s output is HDMI connect TV Make sure that your connected devices are powered on Press the RCE button on your remote and con Reboot the connected devices by unplugging each device s power cord and then p Performa TV self diagnosis to determine if the problem is caused by the TV or the device N Support gt Self Diagnosis gt Sound Test or Picture Test Change the picture size gt Picture gt Picture Size gt Picture Size Make sure that the correct speaker output is selected note contro does not work ace the remote control batteries M Rep correct direction C ean the sensor s transmission window on th ew this J gt Suppo the remote are good If e Power button on the TV to make sure that the prob V turns on refer to Remote control does not work below rect and th e remote list of possiol support or call Samsung Customer Service at 1 800 SAMSUN esnooting watch the troub s which require sop a few bright or dark pixels on the screen Th at all cables are fully V and external devices ces cable satelli e pr
9. being broadcast by the same digital station For example to select channel 54 3 press 54 then press lt and 3 Returns to the previous channel 2 t5 Selects additional digital channels ile o MUTE N A Brings up Smart Hub applications See M t Features Electronic Program Guide Displ EPG Displays information on the TV screen Displays frequently used functions Moves the cursor selects the onscreen menu items and changes the values seen on the TV s menu C Enter Press this button to select or run a focused item Returns to the previous menu Use these buttons according to t directions on the TV s scre Use these buttons with a specific feature according to the directions on tne TV s screen Displays the e M TS Enables Disables SportsMode SAMSUNG CC Controls the caption decoder and displays captions on the screen The button names above may differ from the actual names The remote control may differ by its model This remo
10. ex SERIES 6 6400 meo UHDTV Ultra High Definition 4K user manua Thank you for purchasing this Samsung product aa aa e Manual o receive more complete service please register your product at www samsung com register Model Serial No If you have any questions please call us at 1 800 SAMSUNG 1 800 726 7864 for assistance This Nanum Gothic Eco font is provided by NAVER JU6400 ZA BN68 07538A 01ENG indb 1 O 2015 05 29 TAS This symbol indicates that high voltage is present inside It is dangerous to make any kind of contact with any internal part of this product CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER OR BACK THERE ARE NO This symbol indicates that this product has USER SERVICEABLE PARTS INSIDE REFER ALL SERVICING included important literature concerning TO QUALIFIED PERSONNEL operation and maintenance
11. an electric leakage or a fire by causing e Do not overload wall outlets extension cords the power cord to generate sparks and neat or adaptors beyond their capacity since this can or by causing the insulation to deteriorate result in fire or electric shock e Be sure to contact an authorized service e Power supp ly cords should be placed so that center for information if you intend to install they are not likely to be walked on or pinched by your TV in a location with heavy dust high items placed upon or against them Pay particular or low temperatures nign numidity chemical attention to cords at the plug end at wall substances or where it will operate 24 hours outlets and at the point where they exit from the a day such as in an airport a train station etc appliance Failure to do so may lead to serious damage to e To protect this apparatus from a lightning storm your TV or when left unattended and unused for long e Use only a properly grounded plug and wall periods of time unplug it from the wall outlet outlet and disconnect the antenna or cable system This An improper ground may cause electric shock will prevent damage to the set due to lightning or equipment damage Class Equipment and power line surges only English 2 JU6400 ZA BN68 07538A 01ENG indb 2 2015 05 29 2H 10 49 55
12. the TV after it has been a soft dry cloth Do not use any chemicals such on for some time Some parts can be warm to as wax benzene alcohol thinners insecticide the touch air fresheners lubricants or detergents These chemicals can damage the appearance of the TV or erase the printing on the product e Do not expose this apparatus to dripping or splashing internet security Implement standard encryption e g WPA2 l encryption on your wireless router to secure Samsung takes a number of steps to protect its your wireless network signal sl ae AN Smart TVs against unauthorized Secure access to your wireless network with a incursions and hacking For example certain hard to guess password sensitive communications between the TV and the Confirm your router s firewall setting is Internet servers are encrypted In addition the TV s enabled if so equipped operating system has adopted controls to
13. 0 03 imits for a Class B digital device pursuant This equipment has been tested and found to comply with the to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help
14. COVERY THE PRODUCT OREGOING PU ND PURCHASER R INABILN E SAMSUNG T nme 4 OOP 0 URCHAS S ES WHETHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO ANY IMPLIED WA R INABILITY TO USE THIS PRODUCT REGARDLESS O E LEGAL THEORY ON W AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES NOR RRANTIES ILITY OR FITNESS FOR A PARTICULAR PURPOSE SHALL APPLY AF ER THE EXPRESS Y PERIODS STATED ABOVE AND NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY FIRM OR CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG NOT BE LIABLE FOR LOSS OF REVENUE OR PROFITS FAILURE TO REALIZE SAVINGS OR OR ANY OTHER SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE NHICH THE
15. N68 07538A 01ENG indb 9 2015 05 29 2H 10 49157 Position your wireless router modem router or access point in a central location Avoid putting it in a corner f AN 4 oP y um d sy L z Unsuitable router Recommended router Unsuitable router position Recommended router position position position Use a wireless repeater to get an instant boost in your wireless signal strength Place the repeater halfway between your wireless router and your TV Single story Q Multi story U OC ete oO QL less router less repeater s5 interference The most common wireless technology 802 119 wireless G operates at a frequency of 2 4 GHz This frequency is widely used by many cordless phones microwave ovens baby monitors garage doors and other wireless devices Reduce interferen
16. amsung com us 726 7864 support www samsung com ca www samsung com ca_tr idgetiela Samsung Electronics Canada Inc 2050 Derry Road West Mississauga Ontario LN 0B9 Canada Samsung Electronics America Inc 85 Challenger Road Park NJ 07660 2 TO vie m m Scan this QR code with 4 your smart phone to see m i helpful videos if you experience issues please do not take the TV back to the store in the United States of America call us at 1 800 SAMSUNG com or www samsung com spsn for support and warranty service Ea For more information see Troubleshooting Po nen in this manual JU6400 ZA BN68 07538A O1ENG indb 1 O 1 800 726 7864 or visit us at www samsung BN68 07538A 01 2015 05 29 Q 10 50 04
17. atching TV in a dark environment it may be due to the Eco Sensor Do not block the sensor with any object This can decrease picture brightness Stil image warming zes the brightness of the TV automatically to reduce power consumption If you want to turn this off go Avoid displaying still images such as jpeg picture files still image elements such as TV channel logos stock or news crawis at the screen bottom etc or programs in panorama or 4 3 image format on the screen If you constantly display still pictures it can cause image burn in on the LED screen and affect image quality To reduce the risk of this adverse effect please follow t e Avoid displaying the same TV channel for ong periods ne recommendations below e Always try to display any image in full screen Use the picture format menu of the TV set for the best possible matcn e Reduce brightness and contrast to avoid the appearance of after images e Use all TV features designed to reduce image retention and screen burn Refer to the e Manual for detalls for the Caring if a sticker was attached to the TV screen some debris can remain after you remove the sticker Please clean the debris off before watching TV The exterior and screen
18. ay also have other rights which vary from state to state To obtain warranty service please contact SAMSUNG at The benefits of thi authorized Samsung reseller THIS LIMITED WARRANTY SHALL NOT APPLY TO ANY SAMSUNG PRODUCTS PURCHAS MAY BE P peaceotm Samsung Electronics America Inc 85 Challenger Road Ridgefield Park NJ 07660 2112 1 800 SAMSUNG 726 7864 www samsung com s Limited Warranty extend only to the original purchaser of Samsung products from an UNAUTHORIZED RESELLERS OR RETAILERS EXCEPT IN STATES WHERE SUCH RESTRICTION ROHIBI ED For a list of Samsung authorized retailers please go to nttp www samsung com us ind autn orized_reseliers ntmi English 21 JU6400 ZA BN68 07538A 01ENG indb 21 2015 05 29 2H 10 5004 Samsunga Contact SAMSUNG WORLD WIDE if you have any questions or comments relating to Samsung products please contact the SAMSUNG customer care center Country Customer Care Web Site Center TD ACCress CANADA 1 800 SAMSUNG 726 7864 support English support French USA 1 800 SAMSUNG www s
19. ce by avoiding wireless devices that use the 2 4 GHz frequency Instead use devices that communicate via the 5 0 GHz frequency English 10 JU6400 ZA BN68 07538A 01ENG indb 10 2015 05 29 2H 10 49 59 neck the distance between the TV and the Modem Router The distance should not exceed 50ft 15 2 m C Verify that there are no obstacles between the TV and the Modem Router Vi Fi strength can be decreased by appliances cordless phones stone walls fireplaces etc e Check the cable that connects the Modem to the Router if you use a separate Modem and Router to see if it iS in good condition If it is not replace the cable e Connect the TV to your Modem Router using a CAT 7 cable and try to set up a wired network connection J gt Network gt Network Settings e Check Network Status gt Network gt Network Status to see if the IP address is invalid for example 169 x x x If it iS call your ISP to get a valid IP address and then ask them to check the connection not only between your N OREIN and Router but also between the Modem Router and the Internet if you see a valid Mac address call your ISP and ask them to reset your network circuit to re register the Mac addresses of your new Modem Router and the TV
20. d to use the TV for a long time D passage aoe Port pane e0000 ody oO o o 3 O mb The displayed image may differ from your TV depending on the model 0l English 14 JU6400 ZA BN68 07538A 01ENG indbo 14 Unit inches ro les e gt lo lelo 2015 05 29 PA 10 50 00 DOLBY S dts DIVX DIGITALPLUS Premium Sound 5 1 HD dts Way X MHL 1 HEADPHONE Homi The terms HDMI and HDMI High Definition Multimedia Interface and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries English 15 JU6400 ZA BN68 07538A 01ENG indb 15 2015 05 29 2H 10 50 02 Unless it is correctly mounted the TV may slide or fall and cause serious injury to a child or i f you mount this TV on a wall follow the instructions exactly as set out by the manufacturer adult and serious damage to the TV For detailed information about installing the wall mount see
21. ding on the model e This cevice is a Class B digital apparatus For information about the power supply and more information about power consumption refer to the abel attached to the product e Typical power consumpti e Your TV and its accessor depending on the model All drawings are 2015 Samsung E Dispose unwanted ectronics America nc To find the nearest recycling location go to our webs www samsung com recyc Decreasing powe ne When you shut the TV off it enters Standby mode electronics through an approved recycler ite ingdirect or call 877 278 0799 in Sta thout prior notice on is measured according to Energy Star Program requ ies may look different than the product images presented in irements for te this manual not necessarily to scale Some cimensions are subject to change without prior notice Refer to the dimensions before installing your TV Not responsible for tyoographical or printed errors EVISIONS ndby mode it continues to draw a small amount of power To decrease power consumption unplug the power cord when you don t inten
22. e 50 F to 104 F 10 C to 40 C Operating Humidity 10 to 80 non condensing Storage Temperature 4 F to 113 F 20 C to 45 C Storage Humidity 5 to 95 non condensing Stand Swivel Left Right 0 SUR 20 W Output 10 W X 2 Model Name UN48JU6400 Screen Size 40 Class 48 Class Diagonal 40 measured diagonally 47 6 measured diagonally Dimensions W x H x D Body 36 1 x 21 1 x 2 4 inches 42 8 x 24 8 x 2 5 inches 917 7 x 535 7 x 62 6 mm 1087 1 x 630 9 x 63 3 mm With stand 36 1 x 23 3 x 7 7 inches 42 8 x 27 1 x 8 0 inches 917 7 x 592 0 x 196 3 mm 1087 1 x 688 3 x 203 8 mm S Weight Without Stand 16 7 Ibs 7 6 Kg 23 8 lbs 10 8 Kg With Stand 18 7 lbs 8 5 Kg 26 0 Ibs 11 8 Kg Model Name UN55JU6400 UN65JU6400 Screen Size 55 Class 65 Class Diagonal 54 6 measured diagonally 64 5 measured diagonally Dimensions W x D Body 48 9 x 28 2 x 2 4 inches 57 6 x 33 2 x 2 5 inches 1242 6 x 718 5 x 63 2 mm 1463 5 x 844 5 x 64 6 mm With stand 48 9 x 30 4 x 8 9 inches 57 6 x 37 1 x 11 6 inches 1242 6 x 774 3 x 226 5 mm 1463 5 x 944 6 x 295 9 mm Weight Without Stand 34 8 Ibs 15 8 Kg 51 8 Ibs 23 5 Kg With Stand 41 2 lbs 18 7 Kg 61 0 Ibs 27 7 Kg English 13 JU6400 ZA BN68 07538A 01ENG indb 13 2015 05 29 2H 10 50 00 Notes Design and specifications are subject to change w e The actual appearance of the TV may differ from the images in this manual depen
23. e set of brackets and then firmly fasten them to the wall Confirm that the screws are firmly attached to the wall You may need additional material such as wall anchors depending on the type of wall 2 Remove the screws from the back center of the TV put the screws into a second set of brackets and then fasten the screws to the TV again These screws may not be supplied with the TV For a 40 65 inch model purchase M8 screws 3 Connect the brackets fixed to the TV and the brackets fixed to the wall with a durable heavy duty string ana then tie the string tightly Install the TV near the wall so that it does not fall backwards Connect the string so that the brackets fixed to the wall are at the same height as or lower than the brackets fixed to the TV Untie the string before moving the TV Make sure that all connections are properly secured Periodically check the connections for any sign of fatigue or failure If you have any doubt about the security of your connections contact a professional installer English 18 JU6400 ZA BN68 07538A 01ENG indb 18 2015 05 29 2H 10 5
24. ents abuse neglect fire water lightning or other acts of nature use of products equipment systems utilities serv installations repairs external wiring or connectors not supplied or authorized by SAMSUNG which damage this product or result in service problems incorrect electrical line voltage fluctuations and surges customer o ces parts supplies accessories applications adjustments and failure to follow operating instructions cleaning maintenance and environmental instructions echo inte that are covered and prescribed in the instruction book reception problems and distortion related to noise rference or other signal transmission and delivery problems brightness related to normal aging or burned in images SAMSUNG does not warrant uninterrupted or error free operation of the product THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE AND NO OF MERC ANTAB ERSON SAMSUNG SHALL OTHER BENEF USE MISUSE O CLAIM IS BASE ALL RE
25. have a wireless network confirm that your network router is working before e Your wireless network s password Make sure your network is on you start the initial setup If you have a wired Your Postal or Zip code network connect the TV s LAN port to the network The name and location of your cable or satellite with an Ethernet cable before you begin CAT 7 cabl provider if you use one preferred amm o x D 1 Point the remote control at the TV 2 Press the cy button on the remote control to turn on the TV ana then follow the directions on the screen For more information about using the remote control see The Remote Control on page 6 To learn more about operating your TV and its Smart Features aunch the TV s built in e Manual after you have completed the Initial Setup For information about the e Manual see The e Manual on page 7 You can use the TV Controller on the back of the TV instead of the remote control to control most of the functions of your TV Whi le watchi ing TV or cable TV you can change the channel or adjust the volume by pressing the Control Stick When using S
26. in products are eligible for In home service at Samsung s discretion To receive in home service the product must be u be completed it may be necessary to remove repair and return the product If in home serv SAMSUNG may elect at our option to provide for transportation of our choice to and from a SAMSUNG authorized service center Othnerw SAMSUNG authorized service center is the responsibility o o o o if during in home service repair cannot not ice iS Unavailable nobstructed and accessible to service personnel J o se and for 37 and smaller LCD LED TV transportation to and from the f the purchaser This limited warranty covers manufacturing defects in materials and workmanship encountered in normal and except to the extent otherwise expressly provided for in this statement noncommercial use of this product o o and shall not apply to the following including but not limited to damage which occurs in shipment delivery and installation applications and uses for which this product was not intended altered product or serial numbers cosmetic damage or exterior finishes accid
27. llite box remote control to operate the TV Refer to the cable or satellite box user manual for the SAMSUNG TV code e Make sure the TV has a network connection e Contact your Internet service provider Network Status icture quality is low e Select high definition HD channels or programs removed Samsung Remote Support service offers you one on one support with a Samsung Technician who can remotely Diagnose your TV e Adjust the TV settings for you e Perform a factory reset on your TV nstall recommended firmware updates You can easily have a Samsung Tech service your TV remotely Call the Samsung Contact Center and ask for remote support 1 2 Open the menu on your TV and go to the Support section 3 Remote Management then read and agree to the service agreements When the PIN screen appears provi ide tne PIN number to the agent o cma The agent will then access your TV That s it English 9 JU6400 ZA B
28. mart Hub the TV s menu or selecting a source move the Control Stick up down left or right to move the cursor Press the Control Stick to select or activate the item highlighted by the cursor Control Menu amp Opens Smart Hub O0 Opens the menu Selects a source Turns off the TV Control Stick The Control Stick on the lower left corner of the back of the TV Changes the volume W W Changes tne cnannel E button to switcn ideo sources E button to switch between external devices connected to the TV For example to switch to CE button The Source list appears Press tne a game console connected to the second HDMI connector press tne across the top of the screen From the Source list select 2 The connector names may differ with the product chosen English 5 JU6400 ZA BN68 07538A 01ENG indb 5 2015 05 29 2H 10 49 56 Displays and selects the available video sources Turns the TV on or off
29. n should Do not place this apparatus near or over open this apparatus a radiator or heat register or where it is e Be sure to plug in the power cord until it is firmly exposed to direct sunlight seated When unplugging the power cord from a Do not place vessels vases etc containing wall outlet always pull on the power cord s plug water on this apparatus as this can resultina Never unplug it by pulling on the power cord Do fire or electric shock not touch the power cord with wet hands e Do not expose this apparatus to rain or place it e if this apparatus does not operate normally in near water near a bathtub washbowl kitchen particular if there are any unusual sounds or sink or laundry tub in a wet basement or near a smells coming from it unplug it immediately and swimming pool etc if this apparatus accidentally contact an authorized dealer or service center gets wet unplug it and contact an authorized Be sure to pull the power plug out of the outlet dealer immediately if the TV is to remain unused or if you are to e This apparatus uses batteries In your community leave the house for an extended period of time there might be environmental regulations that especially when children elderly or disabled require you to dispose of these batteries properly people will be left alone in the house lease contact your local authorities for disposal Accumulated dust can cause an electric or recycling information shock
30. nual for details a iVianual laintenance 8 Troubleshooting 9 Getting remote support for your 1 Network troubleshooting Still image warning Caring for the TV 0 12 Eco Sensor and screen brightness 2 2 JU6400 ZA BN68 07538A 01ENG indb 4 V 13 5 1 16 Get help from a detailed on screen user s manual built into your TV Specitications Licenses TV Installation Mounting the TV on a wall 17 18 English 4 Safety Precaution Securing the 1 wail to prevent falling Providing proper ventilation for your TV b to surf V to the 2015 05 29 2a 10 49155 When you turn on your TV for the first time it immediately starts the Initial Setup During Initial Setup your TV eE to your home network implements Smart Hub agreements links to the source of your live TV signal and sets up control of your cable or satellite box intormation You Need Access ave the following information on hand before you The TV must be connected to the Internet to use turn on your TV for the first time the Smart Features If you
31. obl ese pixels e Upcate gt U ke sure that the AC power cord is securely plugged in to the TV and the wall outlet not replace them eck the antenna connections te box make sure that the cable sate i o sound ems and solutions Alternat f none of the troubleshooting tips apply visit www samsung G 1 800 726 7864 eshooting videos at www samsung com from itto an U Sound gt Speake Try pointing the remote directly at the TV from 5 6 feet away JU6400 ZA BN68 07538A 01ENG indb 8 English 8 Setting ggi Nee nisticated technology to produce There will have no impact on the te box Is turned on an exte inserted Remove and H DN ng them in Js gt Speake ake sure that the batteries are installed with their poles in the vely revi in optimum condition upgrade to the latest software Use the Eee Now or Auto t gt Softwa P aad em is not with the remote control If mal te box DVD Biu ray etc to match the TV s il input on the firm that the correct input source has been selected again Select 2015 05 29 PA 10 49 56 e Program the cable or sate
32. of the TV can get scratched curing cleaning Be sure to wipe the exterior and screen carefully using a soft cloth to prevent scratches JU6400 ZA BN68 07538A 01ENG indb 12 i Turn off the TV then gently lt on the screen with a micro fiber cloth C _ with a soft cloth dampened not use flammable liquids benzene thinners etc or a cleaning agent For stubborn smudges spray a sma cleaner on the cloth and th smudges English 12 2 Do not spray water or any liquid directly onto the TV Any liquid _ that goes into the product may cause a failure fire or electric shock wipe away smudges and fingerprints with a smal en use the c lean the body of the TV amount of water Do amount of screen ot n to wipe away the 2015 05 29 PA 10 50 00 Display Resolution 3840 x 2160 Environmental Considerations Operating Temperatur
33. om a menu scree L button on the remote control to read the e Manual topic about a current screen menu lanual cannot be accessed from some menu Screens You can update the e Manual in the same way you update apps English 7 JU6400 ZA BN68 07538A 01ENG indb 7 2015 05 29 2H 10 49 56 the Troubleshooting Section in th com L 4 ems to have a problem first revi e e Manual For detailed information on troub spsn This TFT LED pane may be however performance of t To keep your TV Update functions on the TV s menu I is made up of sub pixe ne product won t turn on ke sure that the wall out Confirm that t Try pressing th the T f the TV is connected to an antenna ch f the TV is connected to a cable satelli et is working ne batteries in ure the connection to the device Is cor Makes conte all cables connected to the T Sett cum ne video outputs of your external dev
34. prevent the Make sure that all your internet connected installation of unauthorized applications devices are behind your network s firewall Although we take steps to protect your Smart TV ana If your router or modem has a standby mode personal information no Internet connected device button use it to disconnect your home or transmission is completely secure We therefore network from the Internet when it is not in use encourage you to take additional Sane to safeguard e Use strong passwords for all your Internet your TV secure your Internet connection and accounts Netflix Facebook Skype etc if your TV has a camera recess the camera into the TV s bezel when it is not in use Recessing the camera makes it inoperative e if any unexpected messages appear on your TV screen requesting permi ission to link a device or enable a remote session do NOT accept Do not visit suspicious web sites and do not install any suspicious programs We recommend that users install only those authorized apps provided by Samsung through Samsung Smart Hub minimize the risk of unauthorized access These steps are listed below e When Samsung releases software updates to improve the security of your TV you should promptly install these updates To automatically receive these updates turn on Auto L inthe TV s menu ee t gt Software Upd gt Auto Update When an o iS ae able a popup message appears on
35. r de CamvnorPickup This limited warranty begins on the original date of purchase and is valid only on products purchased and used in the United States To receive warranty service the purchaser must contact SAMSUNG for problem determination and service procedures Warranty service can only be performed by a SAMSUNG authorized service center The original dated bill of sale must be presented upon request as proof of purchase to SAMSUNG or SAMSUNG s authorized service center SAMSUNG will repair or replace this product at our option and at no charge as stipulated herein with new or reconditioned parts or products if found to be defective during the limited warranty period specified above All replaced parts and products become the property of SAMSUNG and must be returned to SAMSUNG Replacement parts and products assume the remaining original warranty or ninety 90 days whichever is onger comm o English 20 JU6400 ZA BN68 07538A 01ENG indb 20 2015 05 29 2H 10 5004 Certa
36. s that are longer than the standard dimension or do not comply with the VESA standard screw specifications Screws that are too long may cause damage to the inside of the TV set e For wall mounts that do not comply with the VESA standard screw specifications the length of the screws may differ depending on the wall mount specifications e Do not fasten the screws too firmly This may damage the product or cause the product to fall eading to personal injury Samsung is not liable for these kinds of accidents e Samsung is not liable for product damage or personal injury when a non VESA or non specified wall mount is used or the consumer fails to follow the product installation instructions e Do not mount the TV at more than a 15 degree tilt e Always have two people mount the TV onto a wall When you install your TV maintain a distance of at least 4 inches between the TV and other objects walls inet sides etc to ensure proper ventilation Failing to maintain proper ventilation may result in a fire or a ae em with the product caused by an increase in its internal temperature
37. t group anc then press the Enter button To launch a service select its icon and then press the Enter button You can only select and launch services from the active group For more information about Smart Hub see the e Manual You must have the TV connected to the Internet to access Smart Hub The embedded e Manual contains information about the key features of your TV You can download and view a printable version of the e Manual on the Samsung website isplaying the e Manual e On the remote control press th e inthe TV s menu select Suppo buttons avaliable Search Select an item from the search results to load the corresponding page lect a topic from the list of recently viewed topics Index Select a keyword to navigate to the relevant page o ry Now Access the associated menu item and try out the feature directly Link Access a topic referred to on an e Manual topic page Press the function The e M Manual topic fr
38. te control has Braille points on the Power Channel Volume and Enter buttons and can be used by visually impaired persons Match the polarity of the batteries to the symbols in the battery compartment Use the remote control within 23 feet of the TV Bright light may affect the performance of the remote control Avoid using near bright fluorescent lights or neon signs The color and shape of the remote may vary depending on the model English 6 JU6400 ZA BN68 07538A 01ENG indb 6 2015 05 29 PA 10 49 56 rub Smart Hub is the control center of your TV and its most important feature You can use Smart Hub to surf the web download anc play apps and games and playback photo video and music files stored on Blue ray players USB devices smart phones personal tablets computers and the Internet To open Smart Hub press the button on the remote control Smart Hub services are divided into two groups Recent recently used and Featured at the bottom of the screen The currently active group with individually displayed icons is on the right The currently inactive group is on the left To access the services in the inactive group select tha
39. th 16 9 aspect ratios the ratio of the screen width to height are primarily esigned to view wide screen format full motion video The images displayed on them should primarily be n the wide screen 16 9 ratio format or expanded to fill the screen if your model offers this feature with the images constantly in motion Displaying stationary graphics and images on the screen such as the dark sidebars on non expanded standard format televisi imi OQ ammm o sion video and programming should be limited to no more than 5 of the total television viewing time per week Additionally viewing other stationary images and text such as stock market crawls video game displays station logos web sites or computer graphics and patterns should be limited as described above for all televisions Displaying stationary images that exceed the above guidelines can cause uneven aging of LED Displays that leave subtle but permanent burned in ghost images in the LED picture To avoid this vary the programming and images and primarily display full screen moving images not stationary patterns or dark bars On LED models that offer picture sizing features use
40. the TV screen Accept the software download and update by selecting YES when prompted Take steps to secure your wireless router and network Your router s manual should provide additional details about how to implement the following measures Secure your wireless router s management settings with a unique password to prevent Figures and illustrations in this User Manual are unauthorized changes to security related provided for reference only and may differ from settings the actual product appearance Product design and specifications may change without notice English 3 JU6400 ZA BN68 07538A 01ENG indb 3 2015 05 29 2H 10 49 55 Your TV features Smart Hub a multi purpose entertainment and family center You can use Smart Hu the web or download and run applications In addition you can view or play photo video and music files stored on external storage cevices Refer to the e Ma
41. the instructions provided with the wall mount kit We recommenda that you contact a technician for assistance when installing the wall mount bracket We do not advise you to do it yourself Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you choose to install the wall mount on your own To order the wall mount kit contact Samsung Customer Care at 1 800 SAMSUNG 1 800 726 7864 English 16 JU6400 ZA BN68 07538A 01ENG indb 16 2015 05 29 2H 10 50 03 You can install your wail mount on a solid wall perpendicular to the floor Before attaching the wall mount to surfaces other than plaster board contact your nearest dealer for additional information If you install the TV on a ceiling or slanted wail it may fall and result in severe personal injury Standard dimensions for wall mount kits are shown in the table below if you are installing a third party wall mount note that eae length of the screws you can use to attach the TV to the wall mount is shown in column C in the table bel Product TV size in aA T i e specs Standard Quantity Family inches llimeters Screw 13 8 21 4 LED TV 4 wall m TV is turned on This m Do not install your w iay result in personal injury m electric ek e Do not use screw
42. these controls to view different formats as a full screen picture English 19 JU6400 ZA BN68 07538A 01ENG indb 19 2015 05 29 2H 10 50 03 Be careful about the television formats you select and the length of time you view them Uneven LED aging as a result of format selection and use as well as burned in images are not covered by your Samsung limited warranty e SAMSUNG ELECTRONICS NORTH AMERICAN LIMITED WARRANTY STATEMENT Subject to the requirements conditions exclusions and limitations of the original Limited Warranty supplied with Samsung Electronics SAMSUNG products and the requirements conditions exclusions and limitations contained nerein SAMSUNG will additionally provide Warranty Repair Service in the United States on SAMSUNG products purchased in Canada and in Canada on SAMSUNG products purchased in the United States for the warranty period originally specified and to the Original Purchaser only The above described warranty repairs must be performed by a SAMSUNG Authorized Service Center Along with this Statement the Original Limited W e as Proof of Purchase
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