The Plasmon UDO Archive Appliance System Upgrade Guide
Contents
1. 6 When the upload is finished click Update software to update the software Downloading Download finished Click Update to update the software The Web interface will indicate that the software is updating Archive Appliance Upgrade Guide Chapter 1 Updating system software 810 103029 03 Rev A Page 11 7 When the update is finished click Reboot Updating To run new software reboot the system Click Reboot to start this action Reboot 8 Click OK when the Warning screen is displayed 9 Wait approximately 5 minutes for the Appliance to reboot Click the displayed link to load the GUI home page Shut Down Reboot Started reboot System is rebooting When reboot has finished please click here to load the home page The interim disk image is now installed 10 Go to page 13 for information on completing the update Chapter 1 Updating system software Archive Appliance Upgrade Guide Page 12 810 103029 03 Rev A Completing the update 1 Following installation of the interim disk image the Appliance will reboot into maintenance mode When reboot is complete wait approximately 5 minutes for the Appliance to reboot the web interface indicates that the system software is about to be upgraded click Next MAINTENANCE MODE System Upgrade OS You are about to upgrade the software on this system This wizard will guide you through the software upgrade process To 73 Arc2. To download the interim disk image via ftp 1 From the GUI select Shutdown gt Reboot in Maintenance Mode 2 Press the OK button Wait approximately 5 minutes for the Appliance to reboot 3 When the Appliance has rebooted from the GUI select Software Update System Software Update Download from Plasmon FTP site Username Password FTP Path hive Appliance SNAZ OS4 Interim 4 Db 19 tgz Upload from local filesystem Filename Brow Update Software 4 Select the Download from Plasmon FTP site radio button 5 Enter the following information Username Usually support Password The current support ftp site password Software Image path and File The path on the ftp site to the required software image e g Archive Appliance AA 4 06 19 SNAZ OS4 Interim 4 06 19 tgz 6 Click Update Software This will place the interim disk image a tar ball on the Appliance hard disk The Web interface will indicate that the software is downloading NOTE If the download fails or is interrupted repeat step 4 7 When the download is finished click Update to update the software Downloading Download finished Click Update to update the software The Web interface will indicate that the software is updating 8 When the update is finished click Reboot Updating To run new software reboot the system Click Reboot to start this action Reboot Archive Appliance Upgrade Guide Chapter 1 Updating syst
3. 15 To load new software image via File transfer FTP 1 Click on the Load from ftp server ftp tab Plas ARCHIE MAINTENANCE MODE De admin on zanussi System Diagnostics Shutdown O O Load from ftp server ftp Load from desktop http System Update amp Username support amp Password pesas Q Server name or IP ftp plasmon com amp Software Image Path and Name ince AA 4 08 11 5NAZ OS 4 08 11 17098 iso 2 Enter the following information Username Usually support Password The current support ftp site password Server Name or IP Software Image path and File The path on the ftp site to the required software image e g Archive Appliance AA 4 08 11 S8NAZ 08 4 08 11 10718 iso 3 Click next to begin the software download 4 Go to page 17 for information on completing the update Chapter 1 Updating system software Archive Appliance Upgrade Guide Page 16 810 103029 03 Rev A To load new software image via Web browser HTTP 1 Click on the Load from desktop http tab Plasmo ARCHIVE MAINTENANCE MODE Mr Load from ftp server ftp Load from desktop http System Software Update HTTP amp ane Image ok 2 Click on Browse File Upload eal x Look in 2 Plasmon Software Update CD Iv O d c m 2 My Recent 2 Desktop File name Files of type AI Files 3 Click on the software update and then on Open
4. be closed and any failed or spare UDO1 media removed from the Appliance The UDO2 upgrade tool is provided to automate this process NOTE The Archive Appliance system software must be updated to at least version 4 06 19 before the UDO2 upgrade tool can be used NOTE The term unreliable in this text refers to media which has suffered read write errors during normal use but still contains readable user data The term failed refers to media which has failed to initialize and therefore contains no user data Using the UDO2 upgrade tool Prior to using the upgrade tool any unreliable media should be cleaned or replaced in accordance with the instructions provided in the Archive Appliance Administrator s Guide 1 Log in to the command line interface CLI using a Secure Shell SSH client such as PuTTY as described in the Archive Appliance Service Manual 2 From the CLI run opt ssm sbin tools ssm scsi library SCSI id preventremoval no NOTE The library SCSI ID for an Appliance with a Foundation controller is id 1 0 6 0 The library SCSI ID for an Appliance using a Winboard controller is id 2 0 6 0 3 From the CLI run close udo 1 4 Prior to closing any open UDO1 media the Appliance will attempt to eject all failed and unused media from the Appliance Archive Appliance Upgrade Guide Chapter 2 Upgrading UDO1 to UDO2 810 103029 03 Rev A Page 27 5 The Appliance will indicate if failed media exists and request confirma
5. then be performed Archive Appliance Upgrade Guide Chapter 1 Updating system software 810 103029 03 Rev A Page 7 Updating from 2 10 21 Foundation controller 2 11 07 Winboard controller only The interim software image can be downloaded via FTP see page 9 or uploaded locally from a CD ROM see page 11 If required a CD ROM or FTP Server login details can be supplied Contact Plasmon Technical Support CAUTION Power outage during the System software update should be avoided as the flash disk may become corrupted Use of a UPS during System software update is recommended NOTE All users should log out from the Appliance The software update will stop all services and disconnect all users NOTE Ftp download may take a considerable time dependent on connection speed NOTE The Appliance system software drive and library firmware are separate packages They are all installed in the same way NOTE Note should be taken of all the services running on the appliance prior to update Any services that are not running once the update has been performed should be re started NOTE Following an update from 2 x to 4 x locally configured users may not be visible on the web interface This is purely cosmetic and does not affect the operation of the Archive Appliance For further information refer to the Archive Appliance Service Manual Chapter 1 Updating system software Archive Appliance Upgrade Guide Page 8 810 103029 03 Rev A
6. 4 Click ok to start the upload NOTE The file transfer is controlled entirely by the web browser There may be no visual indication of transfer progress 5 Go to page 17 for information on completing the update Completing the update 1 The web interface confirms that the image has been loaded and requests confirmation that it be installed click yes Archive Appliance Upgrade Guide Chapter 1 Updating system software 810 103029 03 Rev A Page 17 System Update MAINTENANCE MODE System Update d The software image named SNAZ OS 4 06 19 10718 iso has been uploaded to the system volume Do you wish to install it 2 The web interface indicates that the existing configuration files will be preserved NOTE By default the system only installs packages which have changed however the force checkbox can be ticked to reinstall ALL software packages The box should not be checked unless specifically advised by Plasmon Technical Support in order to resolve a software installation problem MAINTENANCE MODE System Update d System Update The upgrade will preserve the existing configuration files L Force install all packages 3 click Next Chapter 1 Updating system software Archive Appliance Upgrade Guide Page 18 810 103029 03 Rev A 4 The web interface displays a progress screen click Refresh to update the progress bar MAINTENANCE MODE System Update 0 te System Update 0 Preparing for software upg
7. Password The current support ftp site password Server Name or IP Software Image path and File The path on the ftp site to the required software image e g Archive Appliance AA 4 06 19 S8NAZ 08 4 06 19 10718 iso 4 Click transfer to begin loading the software image 5 Go to page 25 for information on completing the update Archive Appliance Upgrade Guide Chapter 1 Updating system software 810 103029 03 Rev A Page 23 To update via Web browser HTTP 1 From the GUI select System gt Software Update Web browser http System Software Update HTTP Software one 2 Click on Browse File Upload X in 2 Plasmon Software Update CD w od em All Files 3 Click on the software update and then on Open 4 Click transfer to start the upload NOTE The file transfer is controlled entirely by the web browser There may be no visual indication of transfer progress 5 Go to page 25 for information on completing the update Chapter 1 Updating system software Archive Appliance Upgrade Guide Page 24 810 103029 03 Rev A Completing the update 1 When the software image has loaded successfully follow the on screen instructions to complete the installation NOTE By default the system only installs packages which have changed however the force checkbox can be ticked to reinstall ALL software packages The box should not be checked unless specifi
8. Plasmon Archive Without Compromise The Plasmon UDO Archive Appliance System Upgrade Guide Document Number 810 103029 03 Rev A PREFACE Copyright Copyright 2008 by Plasmon All rights reserved This item and the information contained herein are the property of Plasmon No part of this document may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the express written permission of Plasmon United States Office European Headquarters UK Plasmon Plasmon Data Limited 9925 Federal Drive Suite 100 Whiting Way Colorado Springs CO 80921 Melbourn Herts SG8 6EN Disclaimer Plasmon makes no representation or warranties with respect to the contents of this document and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose Further Plasmon reserves the right to revise this publication without obligation of Plasmon to notify any person or organization of such revision or changes Trademark Notices Plasmon and UDO are U S registered trademarks of Plasmon All other product names are trademarks or registered trademarks of their respective owners Preface Archive Appliance Upgrade Guide Page 2 810 103029 03 Rev A Conventions Used WARNING A WARNING is used to alert the reader to situations or cond
9. cally advised by Plasmon Technical Support in order to resolve a software installation problem 2 Once the installation is complete the vpad file should be checked to ensure that the correct server board type is specified 3 From the CLI run cat boot vpd 4 Check that the server board entry accurately reflects the type of controller used in the Appliance 5 If the controller type stated in the vpd does not match the Appliance the vpd should be edited using the VI command refer to the Archive Appliance Service Manual and the server board entry corrected Controller type vpd server board entry Foundation Foundation Controller Winboard Win Controller Super Micro Supermicro PDSM4 6 To ensure the correct device IDs have been assigned at the command line enter ssmautoconfig f The system software update is now complete Ensure all required services are running following the update Archive Appliance Upgrade Guide Chapter 1 Updating system software 810 103029 03 Rev A Page 25 Chapter 1 Updating system software Archive Appliance Upgrade Guide Page 26 810 103029 03 Rev A CHAPTER 2 UPGRADING UDO1 To UDO2 This chapter describes the use of the UDO2 upgrade software tool which is provided to prepare the Archive Appliance to be upgraded from UDO1 to UDO2 optical drives Writing of data to UDO1 media using UDO2 drives is not supported Therefore prior to replacing the drives any open UDO1 media must
10. ee 3 Prod ct Warranty M a aea doa aana a aa a a aa a a a aa aTa aaa A E aE a DAE a e 4 GONTENTS Prep 5 USING THIS CUIDE PTT cr 6 System software updates 0 000 6 UDO1 to UDO2 hardware upgrade preparation 0 020 ee eee 6 CHAPTER 1 UPDATING SYSTEM SOFTWARE 0000 eeu eunun nue na ee una ee enaes 7 Updating to software version 4 06 xx or 4 08 Xx 2 2 0 eee 7 Checking free space required when upgrading to software version 4 08 25 7 Updating from 2 10 21 Foundation controller 2 11 07 Winboard controller only 8 Updating from any 4 x release 1 2 nananana 22 CHAPTER 2 UPGRADING UDUT1 TO UDOZ 26 osc cc bees eee ee cdeensceeawwed 27 Using the UDO2 upgrade tool 2 0 eee 27 CONTACTING PLASMON 4 ouk Guru Ru pRECRORRRR rac ER TEX E EC RAE 30 Archive Appliance Upgrade Guide Contents 810 103029 03 Rev A Page 5 USING THIS GUIDE This upgrade guide provides information on the update of the Archive Appliance system software to 4 06 19 or later and in addition describes the use of the UDO2 upgrade tool which prepares the Archive Appliance for upgrade to the use of UDO2 drives and media System software updates Updating to system version 4 xx from version 2 xx represents a significant update to the Archive Appliance system software including changes to the format of the SATA drives used in the Appliance RAID cache and an update of the Linux kernel version Therefore In
11. em software 810 103029 03 Rev A Page 9 9 Click OK when the Warning screen is displayed 10 Wait approximately 5 minutes for the Appliance to reboot Click the displayed link to load the GUI home page Shut Down Reboot Started reboot System is rebooting When reboot has finished please click here to load the home page The interim disk image is now installed 11 Go to page 13 for information on completing the update Chapter 1 Updating system software Archive Appliance Upgrade Guide Page 10 810 103029 03 Rev A To upload the interim disk image from CD ROM or local directory 1 From the GUI select Shutdown gt Reboot in Maintenance Mode Wait approximately 5 minutes for the Appliance to reboot 2 When the Appliance has rebooted from the GUI select Software Update System Software Update C Download from Plasmon FTP site Username Password FTP Path fftp plasmon com Archive_Appliancez lt file ne Upload from local filesystem Filename Browse Update Software 3 Select the Upload from local filesystem radio button 4 Click on Browse File Upload Look in C3 Archive Appliance iv Q e em io My Recent Documents e Desktop My Documents 3 My Computer File name SNAZ DS4 Interim 4 06 13 tgz My Network Files of type All Files I 5 Locate the directory containing the interim disk image select it and click Open
12. hive Appliance Upgrade Guide Chapter 1 Updating system software 810 103029 03 Rev A Page 13 2 The web interface confirms that the old system volume has been started and indicates that the old configuration will be backed up click Next MAINTENANCE MODE System Upgrade OS System Upgrade OS The old system volume has been started successfully The old system configuration will be backed up next 3 The web interface confirms that the old system configuration has been backed up and indicates that the system volume will be converted to the new format click Next MAINTENANCE MODE System Upgrade OS Old system configuration has been backed up The system volume will now be converted to the new format This step is not revertible Chapter 1 Updating system software Archive Appliance Upgrade Guide Page 14 810 103029 03 Rev A 4 The web interface confirms that the system volume has been successfully converted and indicates that the new software image will be downloaded click Next MAINTENANCE MODE System Upgrade OS The new system volume has been created Click on Next to download the new software image NOTE The new software image can be downloaded via FTP see page 16 or uploaded locally from a CD ROM see page 17 If required a CD ROM or FTP Server login details can be supplied Contact Plasmon Technical Support Archive Appliance Upgrade Guide Chapter 1 Updating system software 810 103029 03 Rev A Page
13. in 12 If the media fails again run the UDO2 upgrade tool once more using the force option described above 13 Once all media is closed the UDO2 upgrade tool will perform a backup 14 Once the backup has been performed the backup media will be ejected Chapter 2 Upgrading UDO1 to UDO2 Archive Appliance Upgrade Guide Page 28 810 103029 03 Rev A 15 The Appliance can now be powered down and the UDO1 drives replaced Refer to the Appliance s hardware upgrade documentation for the correct procedure Publication Number Appliance Library type Procedure 820 102770 00 Gx Series Single drive to upgrade to UDO2 820 102771 00 Gx Series Dual drive to upgrade to UDO2 820 102772 00 Enterprise G Installation of UDO2 drive module 16 Once the hardware upgrade has been completed power up the Appliance At the CLI enter ssmautoconfig f 17 Reboot wait approximately 5 minutes for the Appliance to reboot The Appliance should now recognize the new drives 18 Add the UDO2 data and backup media via the Keypad interface or by following the direct slot loading procedure detailed in the Archive Appliance Administration Guide 19 Run a backup from the GUI Data Protection gt Backup page 20 Run the self tests from the GUI Diagnostics gt Self Tests page Archive Appliance Upgrade Guide Chapter 2 Upgrading UDO1 to UDO2 810 103029 03 Rev A Page 29 CONTACTING PLASMON Technical Support in the United Sta
14. itions that could potentially result in personal injury fire hazard or equipment damage CAUTION A CAUTION is used to warn of undesirable procedures or of situations in which equipment damage could result NOTE A NOTE is used to emphasize an area of text or to provide additional information WEEE Compliance Plasmon products with the Waste Electrical and Electronic Equipment Directive WEEE label shown below can be shipped back to Plasmon for proper disposal of hazardous components Please contact Plasmon Technical Support at the locations listed inside the back cover of this manual for the proper procedure Archive Appliance Upgrade Guide Preface 810 103029 03 Rev A Page 3 Product Warranty This Plasmon product is warranted free from defects in materials parts and workmanship and to conform to the current product specification upon delivery For the specific details of your warranty refer to your sales contract or contact the company from which the product was purchased The Plasmon quality system is in compliance with and registered to I809001 2000 All products are assembled from new or remanufactured parts The warranty for the product shall not apply to failures of any unit when e The product is repaired by anyone other than Plasmon personnel or approved agent e The product is physically abused or is used in a manner that is inconsistent with the operating instructions or product specification defined by Plas
15. ked to ensure that the correct server board type is specified 12 From the CLI run cat boot vpd 13 Check that the server board entry accurately reflects the type of controller used in the Appliance 14 If the controller type stated in the vpd does not match the Appliance the vpd should be edited using the vr command refer to the Archive Appliance Service Manual and the server board entry corrected Controller type vpd server board entry Foundation Foundation Controller Winboard Win Controller 15 To ensure the correct device IDs have been assigned at the command line enter ssmautoconfig f 16 The system software update is now complete Ensure that all required services are running following the update NOTE Following an update from 2 x to 4 x locally configured users may not be visible on the web interface This is purely cosmetic and does not affect the operation of the Archive Appliance For further information refer to the Archive Appliance Service Manual Archive Appliance Upgrade Guide Chapter 1 Updating system software 810 103029 03 Rev A Page 21 Updating from any 4 x release NOTE The Appliance system software drive and library firmware are separate packages They are all installed in the same way The new version of the Appliance system software can be downloaded to the Appliance via FTP or uploaded locally from a CD ROM If required to do so you will be supplied with a user name pa
16. le on the system volume to perform the update 1 To display the amount in KB of space available on the system volume at the Appliance s command line interface enter df k 2 Check the available avail space for the root filesystem dev SNAZ ROOT VG SNAZ ROOT LV To convert to MB divide the amount of space displayed in KB by 1024 3 Refer to the table below for the amount of space required to successfully perform the upgrade Current Software Available space Available space version required to install required to install 4 08 25 4 11 xx 2 10 21 28 MB Not supported see page 6 2 11 07 28 MB 28 MB 4 xx 225 MB 312 MB 4 If the amount of space required for your system software version is not available space must be cleared before the update can be performed Storage space can be made available by clearing log files from the var 1og directory To check if enough space can be cleared at the command line enter du sh The output will list the space in KB used by the files in the var 1og directory to convert to MB divide the amount in KB by 1024 If the command shows that not enough space will be cleared by deleting the log files contact Plasmon Support 5 If the du sh command shows that by clearing the var 1log directory enough space will be made available to perform the update The contents of the var 1og directory should be archived and moved to an external filesystem the software update can
17. mon The product fails because of accident misuse abuse neglect mishandling misapplication alteration faulty installation modification or service by anyone other than the factory service center or its approved agent e The product is repaired by anyone including an approved agent in a manner that is contrary to the maintenance or installation instructions supplied by Plasmon The Plasmon serial number tag is removed The product is damaged because of improper packaging on return CAUTION Returning the hardware in unauthorized packaging may damage the unit and void the warranty If problems with the hardware occur contact your maintenance organization do not void the product warranty by allowing untrained or unauthorized personnel to attempt repairs WARNING Untrained personnel operating the hardware may create dangerous situations This could lead to physical harm to the operator data loss and or disabling of the system Please review and observe all safety rules concerning the operation of the product Preface Archive Appliance Upgrade Guide Page4 810 103029 03 Rev A CONTENTS Bg ee ee ee en ee eee 2 CODON CT ow ee bone he KOS Cee Me RSS ee Pee ee Seeks 2 Disclalmet us xa dn e ak Mh a RS oe a Rand Re RRS RR AERA ne eS 2 Trademark INOtICeS esca prese See steed ied OR ee Rer ee wea ERR eRe Desa eee dS 2 Conventions Used 0 leer 3 WEEE Compliance are veld poe eu e kWh dai a o dde Pa a h
18. order to update the Archive Appliance system software from version 2 10 21 or 2 11 07 to 4 06 19 or later it is necessary to install an interim disk image prior to installation of the latest system software version The table below indicates all the software versions that may be upgraded to 4 06 19 or later and that are documented in this upgrade guide Current software Interim disk image Comments Page version required 2 10 21 yes Foundation controller only 8 2 11 07 yes Winboard controller only 8 4 03 49 no 22 4 03 49 no 22 Patch Level 1 4 06 19 no 22 any patch level 4 08 25 no 22 any patch level NOTE Appliances running 2 10 x must be updated to 2 10 21 and those running 2 11 x must be updated to 2 11 07 before upgrading to 4 06 19 or later NOTE Appliances featuring a Foundation controller cannot be updated to version 4 11 xx of the system software An error message will be displayed during the upgrade process if this is attempted UDO 1 to UDO2 hardware upgrade preparation The Archive Appliance system software must be updated to at least version 4 06 19 before the UDO2 upgrade can be performed Using this guide Archive Appliance Upgrade Guide Page 6 810 103029 03 Rev A CHAPTER 1 UPDATING SYSTEM SOFTWARE Updating to software version 4 xx Checking free space required Prior to updating the system software a check should be made to ensure sufficient space is availab
19. rade 5 Once the update is complete the web interface confirms that the software image has been installed and indicates that the old system configuration will be restored click Next MAINTENANCE MODE System Update The software has been installed Old system configuration will be restored Archive Appliance Upgrade Guide Chapter 1 Updating system software 810 103029 03 Rev A Page 19 6 The web interface confirms that the old system configuration has been restored and indicates that all data volumes will be converted to the new format click Next MAINTENANCE MODE System Upgrade OS The old system configuration has been restored All data volumes will be converted to new format next 7 The web interface confirms that the data volumes have been converted NOTE A warning stating that not all configurations are preserved is displayed in the GUI This indicates that the update has completed successfully and should not be interpreted as a cause for concern Chapter 1 Updating system software Archive Appliance Upgrade Guide Page 20 810 103029 03 Rev A 8 The Appliance may now be rebooted click Reboot Wait approximately 5 minutes for the Appliance to reboot Shut Down Reboot Reboot C Reboot in Maintenance Mode C Shut Down 9 Log in to the GUI Upload the Appliance personality if required 10 From the GUI toolbar select System gt Status 11 Once the installation is complete the vpad file should be chec
20. ssword and FTP server details CAUTION There must be no power outage during the System software update as the flash disk may become corrupted Use of a UPS during System software update is recommended NOTE You should tell all users to log out from the Appliance as the software update will stop all services and disconnect all users NOTE Ftp download may take a considerable time dependent on connection speed NOTE The Appliance system software drive and library firmware are separate packages They are all installed in the same way NOTE The new software image can be downloaded via FTP see page 23 or uploaded locally from a CD ROM see page 24 If required a CD ROM or FTP Server login details can be supplied Contact Plasmon Technical Support NOTE Note should be taken of all the services running on the appliance prior to update Any services that are not running once the update has been performed should be re started Chapter 1 Updating system software Archive Appliance Upgrade Guide Page 22 810 103029 03 Rev A To update via File transfer FTP 1 From the GUI select System gt Software Update 2 Click on the File transfer ftp tab MAINTENANCE MODE File transfer ftp System Update amp Username support amp Password M Server name or IP ftp plasmon com amp Software Image Path and Name nce AA 4 06 19 SNAZ OS 4 06 19 10718 iso 3 Enter the following information Username Usually support
21. tes Plasmon Technical Support 1 877 585 6793 1 719 593 4192 fax e mail tech support plasmon com Internet www plasmon com Technical Support in Europe Middle East and Africa Plasmon Technical Support 44 0 1763 262963 44 0 1763 264407 fax e mail support plasmon co uk Internet www plasmon co uk Technical Support in Asia Pacific South America and Canada International Calls 1 719 593 4437 1 719 593 4192 fax Before Placing a Call to Plasmon Run Self Test from the GUI e Verify system configuration Placing a Call Please have the following information available when calling Serial number e Description of failure Sequence of events leading to failure Actions taken so far to solve problem and outcomes of actions System information Software version number Logs pulled and ready to send
22. tion that it be ejected AA has failed media List of failed media AAAAAR53 AAAAAH85 AAAAAT96 Eject all failed media Y N enter Y 6 Failed UDO1 media is ejected sequentially via the mailslot and must be manually removed 7 The Appliance will indicate if unused blank media exists and request confirmation that it be ejected AA has blank media List of blank media AAAAAF47 AAAAAB91 AAAAM16 Eject all blank media Y N enter Y 8 Unused UDO1 media is ejected sequentially via the mailslot and must be manually removed 9 The upgrade tool will proceed to close all open UDO1 media NOTE Under normal operation the UDO2 upgrade tool closes all open media by writing the FRI information to the media and marking the media as closed in the RMDB The tool also features a force option to enable media to be closed even if there are no functional UDO1 drives in the Appliance The force option marks all open media in the RMDB as closed without writing FRI data to the media 10 The upgrade tool will indicate if any media fails to close Unreliable media must be cleaned using a UDO cleaning kit or replaced in accordance with the instructions provided in the Archive Appliance Administrator s Guide NOTE To remove dirty or unreliable media for cleaning select Remove dirty disk from the Appliance keypad interface Service Menu 11 Once unreliable media has been cleaned or replaced run the UDO2 upgrade tool aga
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