SERVICEMANUAL
Contents
1. ae Brightness Control be changed due to too bright ambient illumination message appears When it is bright or the illumination sensor is turned on select Easy Settings gt General gt Keyboard Backlight and adjust the backlight brightness Silent Mode Reduces the Fan noise so that users can use the computer without hearing noise The wireless network configuration program starts and you can turn the wireless network Wireless Network device on or off Only for models with a wireless network device Other Function Keys Optional MAA e Performs the right click mouse function touchpad The keyboard Backlight are automatically turned on or off depending on the ambient illumination Therefore you can easily A type with the keyboard when you are in a dark environment or at en a night Ifyou press the Fn Lock key you can use the hot key functions without pressing the Fn key y Ifthe hot keys do not work properly you have to install the To adjust the keyboard backlit brightness Easy Settings sy g Press the in key combination to launch Easy Settings and select General gt Key Backlit and adjust the brightness The representative figure of the keyboard has been used but they may differ depending on the country or the model Copyright 1995 2012 SAMSUNG All rights reserved 2 13 2 Introduction 2 5 New Technology ability Inner battery Please refer2. lvy Bridge QC Intel HD Graphics Intel HD Graphics 2 Introduction Chief River 2012 lvy Bridge DC Panther Point PCH Kilmer amp Kelsey Peak WIMAX Wi Fi combo jackson 1 amp 2 Canyon Peak Wi Fi BT combos Puma T aylor Marble Canyon Peak Wi Fi Lewisville GbE LAN Thunderbolt Technology Intel Wireless Display Technology 2 0 Intel My WiFi Technology 2011 Extended Intel Xtreme Tuning Utility 2011 Platform Premium Audio 2011 Intel Active Management Technology 7 0 Intel identity Protection Technology Intel Anti Theft Technology 3 0 Features intel Smart Res ponse PRET Intel Rapid Start Technology Intel Smart Connect Technology intel Wireless Display Technology 3 0 intel identity Protection Technology Intel AMT 8 0 Intel Small Business Advantage ir Intel Anti Theft Technology 4 0 Ar Driving Innovation with Chief River Intel Wireless Display Value Proposition Intel Wireless Display 3 0 e What is Intel Wireless Display 3 0 Wi Di and How Does it Work Wirelessly Connect Your Laptop to Your TV and Enjoy Media in Comfort 3 0 adds Stereoscopic 3D Lower Latency between PC and TV What are the Usages and or Value Propositions Share videos pictures Theatre experience with content from notebook Copyright 1995 2012 SAMSUNG All rights reserved 2 23 2 Introduction Intel Security Features Ivy Bridge Security Featur
3. Broadcast to all devices Port level that has two levels of entry exit latency 2 Introduction Wireless Display ej WiFi Direct WiFi Display a Existing connection WiDi Le peered by the qa ca EME 2010 intel Coro Processor Fomily 5 Connect using Ol Intel Weroless Display Broadband Internet gt 3Mbps A i HDMI Wireless Router 7 802 11g n bh k Laptop Requirements Intel Core processors with Intel HD Graphics e mer 720p or 1080p Wireless Display Adapter v2 Media SOC Board WiFi 1in 2x2 Intel Wireless Display v2 Adapter FW f 2 18 Copyright 1995 2012 SAMSUNG All rights reserved Requirements System Intel CPU Intel GFX Intel WLAN Software My WiFi Technology WiDi S W Win7 3 vendor product WiDi Receiver Netaear s Push2TV PVT1000 on TV side Versions Supported SPEC Feature Standard HO media Standard Display OU Proon Display Adapter uses Standards based WIFI Intet Frame capture Intel A V Time Syne Intel Easy Set Up amp Intel My WiFi Optimized for Full HD 1080p Display Display Experience Progress Q4 10 WiDi v2 0 Full HD 1080p 5GHz Support Huron River IMAGE VIEW gt Comparison of two Watch the video through the TV Video music photos Contents Sharing 2010 Features 30 moton video at 720p encode at the PC s Standard MPEG codec Adapter sm Liban ixi radio s
4. Research Result Limitation of Gesture Same symptom was detected at HP Envy series and at Apple MacBookPro Copyright 1995 2012 SAMSUNG All rights reserved 2 15 2 Introduction 5 Gesture Pad Function limitation E Button limitation Gesture pad has just one switch Gesture pad scans the button touch location to recognize the left button click or right button click when the switch is turned on If the user clicks at the area excepting the button area the Gesture pad does not any action If the user clicks left or right button when a finger touches at the other side button zone preliminarily both buttons work at the same time Ex If the mouse pointer is on the button icon button icon is selected by the left button click signal If the mouse pointer is on the paper wall the pop up window is displayed by the right button click signal When multi fingers touch at buttonless touch pad touch pad driver uses addition data packets for implementing the button function So the position data of the mouse pointer is decreased it causes the moving of the mouse pointer is not natural E Gesture limitation If one finger touchs the left or right button zone preliminarily all gestures are not recognized Because a finger at the button area is counted when the count of the touch pointer is counted the gestures are not recognized normally So remove all fingers from the button area before gestureina All fingers have to start at t
5. MDI AAA EMTEC T E 109444100 if T Check the battery use environment 1 Generally the battery usage time in advertisements by notebook manufacturers refers to the maximum battery use time Since the system specifications and the usage environment may differ the user s battery usage time may differ from the advertisement even if there is no problem with the system 2 Conditions for the company s maximum battery use time a Minimum LCD brightness base system the wireless LAN R F is turned off Battery Manager Maximum Battery Mode b Measuring Tool BatteryMark v 4 0 1 3 Ifacustomer complains about the battery usage time let them know that the battery usage time may differ depending on the model specifications and the usage environment and recommend the following usage environment for longer battery time a Use the company s power saving program BatteryManager and set BatteryManager to Maximum Battery Mode b LCD brightness Set to the minimum level as long as the user does not experience inconvenience c Disable unnecessary devices d Turn the wireless LAN R F switch off and disable USB devices DMB fingerprint recognition and Bluetooth gt Refer to attachment The method of Battery check X Please Refer to the Training manual chapter4 Trouble Shooting Battery Check List Copyright 1995 2012 SAMSUNG All rights reserved 4 16 4 Trouble shooting 4 8 H W Upgrade HDD Upgrade A SSD
6. Amor2 14CRVM NP900X4D SERVICE 1 Precaution Introduction Desassembly and Reassembly Trouble shooting a A N System Wire Diagram Refer to the service manual in the GSPN see the rear cover for more information Contents Contents ic A RR WS el 1 1 General After Sales Service Precautions A AA L 1 l2 A de add end eee aN 2 los O nn en gt 3 LA Statie Electricity PEC aa l 4 Diy Aatrodicionsesa aa a a N ua iey deuaer oem 2 2al Product Poimi SS E A etal ae 2 1 2a is ee cd A nn dd ad UE 223 Comparing product sp cifications ni dd 2 T 24 EUACHOMOL POULE a tt Ann 2 48 Bede New PCC iin OS ADS le 2 14 PIX A aE a E Teor 221 Ze OMA it 221 BIOS CID RRA 2229 29 HW O pun Materials ia dd 2234 3 Desassembly and R eassemb V SES DS SSD ie con ni anni ein ni matin aies J 1 zee RNCS tes Se OP a D D ne US a CTE eee eR yA zos ECD A Si onenn a on a a a a a a aaa i 3 6 A en nl ent ie eu 4 1 A A o R 4 I AD Debursine Flow CHATS LES ee ns E and o LOS aks 42 AS DIAGNOSIS applicador ane A de eut 4 5 A EERST 4 7 AS Hardware TOUS N ake 4 8 kke LEDien a a a a a a a a E 4 8 45 2 Problems elated with POWER iii 4 9 A OO lalalala A Bos CEUFAN Controlan AS AT 4 14 D OMR ed ne ne da de Tren D ei tn ete E NU ne 4 16 BeBe AN AAA ee ea ee eee OA Ai D OV Stem Wie Dla aaa a l Delis pO Viste May Olla a ol J2 OSEM COMPONE se case teams mu
7. Ex PC Phone Basic Rate RF Basic Rate RF low energy low energy RF 2 0 2 1 3 0 4 0 4 0 Classic BT Dualmode Single mode Copyright 1995 2012 SAMSUNG All rights reserved 2 25 2 Introduction WLAN Q Intel Jackson peak BT 4 0 Wian module Network Standards Jackson Peak2 0 BI4 0 combo Form factor Mini Card haft size Chipset WLAN Advanced N 6235 BA59 032944 Vendor Intel Form Factor Mini PCle type 29 85 0 15 x 50 80 0 15 x 3 75 0 05 mm Host interface Serial ATA interface of 3 0Gbps Fully comphes with ATA ATAPI 7 Standard Partially Comphes with ATA ATAPI 8 Power Saving Modes HIPM DIPM Partal Slumber mode Support NCQ Up to 32 depth Synchronous Signal Recovery Performance Host transfer rate 300 MB s Sequential Read Up to 220 MB s 128 64 32 GB Sequential Wnite Up to 200 MB s 128GB Up to 180 MB s 64GB Up to 90 MB s 32GB Actual performance may vary depending on use condibons and envronment 2 26 Power Consumption Active SOMA 0 165W idie 43mA 0 142W Active power is measured during execution of Mobilemark 2007 in Windows DIPM enabled value Temperature Operating 0 C to 70 C Shock Shock 15006 duration 0 5ms Half Sine Wave Vibration B00Hz 3 08Gnns 30mwvaas X Y 2 Applicable only for cased product MTBF 1 500 000 Hours Weight 128GB Max 9g 64GB Max 9g 32GB Max 9g
8. Mb sia LL sud 4 1 USB 3 0 connector 5 Speaker connetor right 2 USB 3 0 connector 6 60pin B2B connector 3 VGA dongle connector Sub board to main board 4 4 in 1 socket 7 SSD connector 8 Power S W 5 5 Copyright 1995 2012 SAMSUNG All rights reserved GSPN GLOBAL SERVICE PARTNER NETWORK Europe MENA CIS Africa E Asia W Asia China Japan https gspn2 samsungcsportal com https gspn1 samsungcsportal com N America S America https gspn3 samsungcsportal com This Service Manual is a property of Samsung Electronics Co Ltd Any unauthorized use of Manual can be punished under applicable International and or domestic law 2012 Samsung Electronics Co Ltd All rights reserved Printed in Korea Code No
9. 4 Trouble shootin 4 The system can power on but cannot boot into Windows Make sure no USB storage device is connected to the USB port If the Operating system not found message appears during the booting Format the SSD and reinstall the process even though the SSD is recognized by CMOS the operating system operating System of the SD may be corrupted or the SSD is out of order If problem persists replace SSD 5 The system can power on but LED on power button does not lit up l Check if there is any material blocking the LED Change Power switch FPC Change Sub board 3 Copyright 1995 2012 SAMSUNG All rights reserved 4 10 4 Trouble shootin 4 5 3 Others The system does not recognize USB devices Make sure the USB device receives enough power some USB devices need external power source Check USB FPC connection on main board Change if necessary TP function is abnormal or does not work a Try checking PS 2 Port Touch pad driver in control panel Make sure TP cable amp PCB is connected E KBD function is abnormal or does not work E3 Try 2 KBD driver in control panel A ra Check KBD FFC amp KBD backlit FPC connection EN Check bios setting Change main board Camera function is abnormal or does not work Check device manager and make sure camera driver under imaging devices is loaded correctly Check LCD cable connection AM Copyright 1995 2012 SAMSUNG All righ
10. C E 5 5 O R E 5 2 34 Copyright 1995 2012 SAMSUNG All rights reserved 2 Introduction Option Materials Optional pa l sold separately Accessoires en option Zubeh r optional Accesorios opcional Accessori opzionali o a VGA Adapter Wireless Mouse Pouch Adaptateur VGA Adaptateur VGA en option Etui VGA Adapter VGA VGA Optional Tasche Adaptador VGA Adaptador VGA opcional Bolsa Adattatore VGA Adattatore VGA opzionale Custodia X mouse is currently being developed Code and description will be updated later Wireless mouse External ODD AA ES3P96M EN VGA adapter BA39 07 203A A de C E 3 5 O R Y BA6I 01187A Copyright 1995 2012 SAMSUNG All rights reserved 2 35 2 Introduction Wireless Mouse VGA amp LAN Adapter 2 36 Copyright 1995 2012 SAMSUNG All rights reserved 2 Introduction Optional component SSD NT900X4D has the following optional components to add or replace The type of component can be added later Em a 23GB SDSA5DK 128G 1004 563 H16 016385 3 2 mm 30 51mm SATAMSATA MLC EE EN 56GB SDSA5DK 256G 1004 563 H16 D16385 3 2mm 30 51mm 54TA mSATA MLC Optional component Memory Sandisk NT900X4D Memory can be upgraded to max 8GB by using 2GB 4GB memory Notice Contact with service man i is rst 47185773CHS CH9 DDR3 2G SODIMM 2GByte 256Mx64bits SODIMM 204P 67 6x30 268 MEMOR
11. Z Dock None None 1x DC in jack 3Pie for AC adapter Security Power ne P Copyright 1995 2012 SAMSUNG All rights reserved 2 Introduction Input Devices Key board 1 35mm stroke 3 4 mm height Backight KBD EL sheet W98 H67 3 T0 3 PET type Click pad Multi finger gesture Touchpad Security Solution lt en J Trusted Platform Module 1 2 Interface Chip SLB 9635 TT 1 2 infineon Security software TPM Host SW Power and Power Management Power and Power Management System power management Power management features ACPI V2 0 compliant Standby S3 Hibernate S4 Standard battery Model code AA PBXN8AR Li Polymer 8 cells 8400mAh 7 4V 60Wh Black 309x139 4x5 6mm W X D X H Type Details of cell Battery capacity Voltage Battery rating Color Dimension Weight appox 360 g Recharge time appox 3 3 hours AC Adapter AD 4019P Output Power Dimension Weight AC Adapter 94 X 67 X 17mm W x H x D 250g Max Auto sensing 100 240VAC 50 60Hz 90V 264V 1 0A 19 0VDC 2 10A Worldwide Compatibility Line Frequency Adapter Rating Input Adapter Rating Output System Dimensions Dimensions W X D X H Weight 356 9 x 237 0 x 14 9 mm 1 6Kg Term Full System with 8 cell Battery Packing Size W X D X H With Option 491 317 112 With out Option 491 317 112 Design LCD Back Mg Teflon Coating LCD Front Al Sanding Anodizing Cop
12. 356 9 x 237 0 x 149 mm 325 x 227 x 3 17mm 328 5 x 227 0 x 15 9 16 3 mm 1 260 320 97 mm 1 254 175mm 1 215 482mmY Copyright 1995 2012 SAMSUNG All rights reserved 2 2 Introduction 2 4 Function of Product Front View i i ical ti CET O 1 Camera Optional Using this camera you can take still pictures and record video The pictures used for the cover and the main body in the Camera operating This indicates the camera operating User Manual are those of the representative model of each 2 indicator status series Therefore the colors and appearance of the pictures may differ from the actual appearance of the product 3 LCD The screen images are displayed here depending on the model Shows the operating status of the The actual color and appearance of the computer may computer differ from the pictures used in this guide 4 Status Indicators The corresponding operating LED is This may not be supported for some devices lit when the corresponding function operates 1 Power Button Turns the computer on and off 5 Power Button LED When the computer is on the power 6 button LED is lit A device to enter data by pressing the 3 y na keys y Touchpad prende fo alara drii lo themes Touchpad Buttons ball and buttons EA Using the camera web cam Optional Using the Cyberlink YouCam program optional you can take pictures or record video by using the computer s built in 7 cam
13. 55D Connector Type haz ry mSATA SATA2 3 0Gbps Copyright 1995 2012 SAMSUNG All rights reserved 2 Introduction 2 Software Driver LIST Item Name Chipset Chief River Realtek ALC26X Windows7 Sound Driver Intel Ivybridge Win7 32bit GFX Driver Intel Ivybridge Win7 64bit GFX Driver Windows7 Realtek LAN Driver Gigabit NEC Renesas USB 3 0 Host Controller Driver Driver Intel Rapid Storage Technology Realtek ALC26X Windows7 Sound Driver Intel WLAN Driver with myWiF1 s32 14 2 1 1 WIFI Intel Bluetooth Driver Win7 2 1 PSTOBE Heci Chief River SWDESC Package Infineon TPM Utility Touchpad Elan ETDOBO00 1 0 Easy Settings 1 1 Easy Settings 1 1 for Amor2 Lotus Fast Boot KBD Launguage Exchanger ENG RUS sogou with ENG CHN KBD exchanger Easy Migration 1 0 Software Launcher 1 1 Fast Browsing for IE9 Samsung Theme Premium Design Movie cliip Any Web Universal Printer Sacnner Driver Easy Partition Manager 2 2 Application Electronic Manual Interactive guide EPOP MultiMedia POP Survey Icon Easy File Share 1 2 Smartview 1 0 Allshare 2 1 Easy Support Center 1 2 Easy Software Manager 1 2 Samsung Recovery Solution 5 0 Samsung Internet Service Short cut Copyright 1995 2012 SAMSUNG All rights reserved 2 27 2 Introduction Samsung com short cut Windows Live 4 QFE2 MS Bing Toolbar 7 0 MSN Homepage WildTangent Game Console Norton Internet Security 2012 EXP 60 days Trial KOR 1 Year Trial
14. Calculation defaut 54118 system memory cepechy stenderd OS automatically eqjuat Basic Error may occurs AMD INT Fixed BIOS Type Fixed BIOS DVMT os default secure 256MB VGA Graphics memory only configuration values control way PS assigned Set in the BIOS default 256MB system 168 Syatem Memory 255M8 384118 Auto 64MB 128MB 256MB 5128M MAX memory capacity standard PRET Es 256MB BIOS settings to default 3GE System Memory 2558118 1401148 4G5 System Memory 255118 191915 O8 oy calculation defaut 255118 system memory agaat cepecity standard OS automatically Basic Error may occura NVIDIA Only external graphics Only external graphics EXT VGA 2 30 Copyright 1995 2012 SAMSUNG All rights reserved 2 Introduction Sysinfo Advanced Boot Item Specific Help Supervisor Password controls access to the setup utility Supervisor Password Clear User Password Clear HDD Password Clear Set Supervisor Password Enter Set User Password Enter Set HDD Password Enter Password on boot Enabled TPM Configuration TPM Support Enabled Change TPM Status No Change A Current TPM State Disabled and Deactivated Me Sha he he he he he he hie hie hie ee De De De Be Be Bo i Bs Bs Bs Bu 1 Set the Supervisor Password gt Supervisor Password controls access to the setup utility 1 Seta User Password gt User Password controls access to the system at boot 1 Seta HDD Password gt
15. Decomposition Remove the 1 screws to disassemble the SSD BA59 03340A SSD 128G_ SEC 128GB MZMPC128HBFU 000KN 563 H16 D16385 3 7 5mm mSATA SATA MLC SSD SATAS BA59 03339A 55D_256GB_S5SEC 2566GB MZMPC256HBGJ DOOKN 563 H16 D16385 3 3mm mSATA SATA MLC S5D SATA3 BA59 03232A 55D_128G_Sandisk 128GB SDSA5DK 128G 1004 63 H16 D16385 3 2mm 30 51mm SATA mSATA MLC BA59 03233A 55D_256GB_Sandisk 256GB SDSA5DK 256G 1004 563 H16 D16385 3 2 mm 30 51mm SATA mSATA MLC ANZ Copyright 1995 2012 SAMSUNG All rights reserved 4 Trouble shooting Memory Upgrade Memory Pull two hooks on the side to remove memory module 2GB MEMORY 1105 002217 2GB MEMORY 1105 002224 147185273DH0 CH9 DDR3 4G SODIMM 4GEyte 5 12Mx64bits SODIMM 204P 67 6x30 me 4GB MEMORY Em ans 1 5V 0 075V 0t0 95C 320mA TR ie tas i M47185272CH0 CH9 DDR3 4G SODIMM 4GByte 512Mx64bits SODIMM 204P 67 630 4GB MEMORY En ans L 5V 0 075V 0t0 95C 220mA TR A M47185273CM0 CH9 DDR3 4G 1333MHz 4GByte512Mx54bits SODIMM 204P 67 6x20 4GB MEMORY nn 255ps 1 5V 0 075V 0to 95C 1120mATR EN RES 2GB MEMORY M47185773DH0 CK0 DDR3 2G 1600MHz 2GByte 256Mxe4bits SODIMM 204P 67 6 30 106 007378 ce 1600MHz mm 225ps 1 425V 1 575V 0 075V 0to 95C 160mA TR 4GB MEMORY M471B5273DH0 CK0 DDR3 4G 1600MHz 4GByte 512MWMbc64bits SODIMM 204P 67 6x30 1105 002327 SEC 1600M Hz m 225p5 1 425V 1 575V 0 075V Oto 95 C 320mA TR Spe Copyright 1995 2012 SAMSUN
16. Graphics diver frame capture for smooth vdeo a Best in class A V lip yne with 2ch stereo audio Ho r mobe control no buttons on the aca ter Setup amp use only requires WPAN network connection a Uses WFA WIFI Protected Setup s TE just works a Concurrent PAN display amp LAN network access sAcceptable latency for targeted key Liang Room usages a All Display Modes supported Clone Extended amp Remote Only Fact Cursor 2nd Monitor Display Sharing 2 Introduction e Requirements WiDi Adapter 2011 Enhancements s 30s full motion video at 1080p encode at the PC Standard H 264 using HW encode Output protection via HOCRS Blu ray and OVD Adapter using llagn 2x2 radio s Surround Sound Same a EGHZ WPAN improves robustness a Lower latency for iy oar m gousg and video lt 300ms USB Intel Wireless Display DLNA amp dina s bee ila cat aa Altona HDTV Wireless Adapter UWB PC Adapter Copyright 1995 2012 SAMSUNG All rights reserved AsV Adapter 2 19 2 Introduction Wireless Display Similar technology Wisair Atlona HDTV Solution Wireless 720p transmission via Wireless USB IOGEAR Wireless HD Video transmission via Wireless USB 1600 X 1200 or 1680 X 1050 Used within 10m G Max Wireless Full HD 1080p trans
17. Norton Online Backup 30 day Trial Skype Kindle for PC Adobe Reader 10 MUI Cyberlink Youcam 3 1 Intel Wireless Display Absolute Data Protection Infineon TPM Professional Package Software Previous New X For more information product descriptions and installation training manuals refer to Chap 1 Consultation stage of development X Consultation of development stage Known Issue amp Spec Please refer that Consulting Script Consultation 2 28 Copyright 1995 2012 SAMSUNG All rights reserved 2 8 Bios Setup Sysinfo Advanced System Time System Date SATA Port 1 CPU Vendor CPU Type CPU Speed CPU VT VT x Total Memory Sloti Memory Slot2 Memory BIOS Version MICOM Version Security ME 00 00 04 19 2011 Samsung HM641JI Intel R Core TM i5 2467M CPU 1 60 GHz Supported 4096MB 2048MB 2048MB HWOO DOHW 2 Introduction ltem Specific Help lt Tap gt lt Shift Tap or lt Enter gt selects field 3 SATA Port 1 gt HDD model name is displayed in this item for SATA Port 1 J3 Total Memory gt Total memory size of the system 1 Slotl Memory gt Memory size of the slot 1 1 Slot2 Memory gt Memory size of the slot 2 CPU Power Saving Mode Enabled ltem Specific Help Hyperthreading Enabled EDB Execute Disable Bit Enabled Allows more than two freq range to be supported Fast BIOS Mode Enabled AHCI Mode Control Auto Fan Sil
18. adapter is connected Chargeable USB2 0 P 2 Port 2 it may be inconvenient to use the USB port What is a chargeable USB port In this case purchase and use a USB device accessing and charging functions are USB extension cable or use the USB supported ports on the right side The USB charging function is supported regardless of 3 Ear set headset This is the jack for connecting an ear set whether the power is turned on or off Jak Oe or headset Charging a device through a chargeable USB port may take Micro Dicital Video f Using the Chargeable USB function when the computer is 4 HDMI Ham You can enjoy digital video and audio by running on battery power reduces the battery usage time Optional connecting the computer to a TV The user cannot evaluate the charging status of the USB device from the computer This may not be supported for some USB devices You can turn the Chargeable USB function ON OFF by OS EEE EE selecting the Easy Settings gt General gt USB Charging 6 Microphone You can use the built in microphone option Optional OO Connect the Ethemet cable to this port 5 WiredLAN Porti You can use wired LAN by using the LAN adapter Optional Copyright 1995 2012 SAMSUNG All rights reserved 2 9 2 Introduction Bottom View This hole is to cut the power supply to the battery Insert and press one end of an unfolded paper clip into
19. distorted a Check the connection status LCD Cable on Main board side connector Make sure Cable is inserted correctly Check if there is a part of the LCD that is bent or broken due to impact LCD Surface Replace the front Ass y Check Copyright 1995 2012 SAMSUNG All rights reserved 4 8 4 Trouble shootin 4 5 2 Problems related with Power 1 The system cannot power on Check if the adaptor is plugged in Battery might be in shipping mode __ Check if DC Cable is plugged in correctly Check if battery is plugged in correctly NO Check Riht Sub FPC connection Change Right Sub FPC or Sub board Check BIOS ROM status using debugging card If BIOS ROM is NG change main board 2 the system does not boot or immediately turns off after being turned on Since this may be a short circuit in the Disconnect the power immediately system disassemble the system and check if there are any conducting alien objects such as a screw inside Check the connection status between the CPU and the RHE 3 RTC Reset Check if it is out of order Replace Main Board Check if it 1s out of order 3 The system battery is not recharged Eh i Check if DC Cable is plugged in correctly If not plug in the DC cable Check if Battery is plugged in correctly If not plug in the Battery Change DC cable gt AQ Copyright 1995 2012 SAMSUNG All rights reserved
20. explosions cut the battery power do not reconnect the AC adapter and immediately contact Samsung Electronics so that the appropriate countermeasures can be taken Thereafter if you connect the AC adapter the battery power will be supplied again The location of the internal battery o Do not cut the battery power under normal conditions This may result in data loss or a product Battery replace method refered to a malfunction User Manual Reference data KBD Function 1 Keyboard Backlit Function Keyboard Backlit Function Optional The keyboard Backlight are automatically turned on or off depending on the ambient illumination Therefore you can easily type with the keyboard when you are in a dark environment or at night X BackLit implemented as EL sheet not the LED 2 Keyboard Function Key You can use the following functions by pressing the keys below with the Fn key If you press the Fn Lock key and the button LED Blue Color is illuminated you can use the following keys without holding down the Fn key fm Fa Pe Pa Pe Po Po FIP JP Pa a a ifthe Wireless network F12 Fn Lock Caps Lock are turned on the button LED is lit 2 14 Copyright 1995 2012 SAMSUNG All rights reserved 2 Introduction ALS This sensor detects the ambient illumination of the PC if the ambient illumination becomes dark the LCD becomes dimmer and the keyboard backlight is lit illumi
21. to the following instructions when running the computer on battery power without connecting the AC power Cu tting the power to the internal battery This computer is equipped with an internal battery for corresponding models only t Precautions Users cannot remove or replace the Internal battery To remove or replace the battery use an authorized service center In order to protect the product and users You will be charged for this service Use only chargers specified in the User Manual Ms Never heat the battery pack put it near or in a fire or use at For products with built in batteries customers cannot remove a temperature higher than 60 C as this may cause fire the battery Please refer to the system operation environment of Inthe case of flooding lightning or explosions you can cut this manual and operate and store the battery at room tomnperatura the battery power by inserting an object such as a paper clip into the Emergency Hole at the bottom of the computer Disconnect the AC adapter and insert an object such as a paper clip into the hole at the bottom of the computer to cut the battery power Before using the computer for the first time make sure to a connect the AC adapter and charge the battery completely The images used for the illustration are of a representative model therefore the images may differ from the the actual product o In the case of flooding lightning or
22. user to AHCI IDE Mode gt Samsung produce Default AHCI enabled Master o Fan Silent Mode gt Low the system temperature according to the fan On Off repeatedly to adjust the RPM Off the temperature even lower only by setting On Off is set to minimize the noise between For non auto and the same gt When you select Auto Fan of the rotation and stop operation Should be repeated 4 USB Charge In Sleep Mode gt Enabled means that the system supports the USB charge feature at the port which has the special icon in sleep mode O Battery Life Cycle Extension Enabled means that the system will charge the battery up to 80 for extending the battery life cycle 4 USB 53 Wake up gt Select Enabled to support that system can be waked up from ACPI S3 state by USB activities 4 Purchased Date gt Purchased date Is displayed after 10 times boot Bios Setup System memory share XP VISTA WIN7 DVMT graphics memory allocation OS controls the allocation of graphics memory inter AMD controlled by the driver Intel INTEL Fixed BIOS DVMT control type Fixed BIOS DVMT os default secure 64MB INT VGA Graphics set in the BIOS settings DVMT control way Care dore Auto 64MB 128MB 256MB 5128M MAX default 64MB system 168 System Memory 64 08 3848 memory capacity standard 64MB BIOS settings to default SGE Syatem Memory 6408 1401148 2GE System Memory 418 295118 458 Syatem Memory GAME 1919118 OS Dy
23. 1280x960 1280x1024 1400x1050 1440x900 1600x1024 1600x1200 1680x1050 1920x1200 1920x1440 2560x1600 Ext monitor resolutions supported by EDID information Max resolution for HDMI Support v1 4a compliant a resolution of 1920x1200 pixels with 32 bit color at 60 Hz Ext monitor resolutions supported by EDID information Audio and Video Sound Realtek High Definition Audio HD Audio Codec ALC269Q VC GR Built in high performance 24 bit ADC amp 24 bit DAC Controller Conversion Internal Interfaces Embedded stereo speakers Internal Array MIC 2 Speakers x 2 0 Watt with enclosure each Microphone Headphone Combo Jack Support 4Pole Combo MIC GND SPK SPK Speaker Power Rating External Interfaces Apple s approach SPDIF NOT SUPPORT Keyboard volume control Side Volume button Sound Alive Controls Sound effect Microphone 3pole Mic HP combo Array Mic DIGITAL SMD type dual array mic Main board Camera 26dBFS 0dB 1V Pa at 1K Hz 56 min Db CT SC 13HDL11624N IMX119P SPCA2088 1 3 Mega CMOS color image sensor Still Image Capture Resolution 1280 1024 Max 1280 720 800 600 640 480 352 288 320 240 176 144 160 120 Video Capture Resolution 1280 1024 Max 1280 720 800 600 640 480 352 288 320 240 176 144 160 120 Output Video Format YUY2 MJPEG UVC Support Compliant with USB Video Class Storage Type Sensitivity S N Ratio Copyright 1995 2012 SAMSUNG All rights reser
24. After saving the setting the system must be powered OFF and ON for the password to be set as Enabled or Disabled Password on Boot gt Password On Boot Ia TPM Support gt This is used to decide whether TPM support should be enabled or disabled J3 Change TPM Status gt Enact TPM Action Note Most TPM actions require TPM to be enabled to take effect Sysinfo Advanced Security Boot Device Priority Item Specific Help Select system boot options Touch Pad Mouse Enabled UEFI Boot Support Disabled Internal LAN Enabled PXE OPROM Disabled Smart Battery Calibration Copyright 1995 2012 SAMSUNG All rights reserved 2 31 2 Introduction tem Specific Help Boot priority order 1 SATA CD 2 SATA HDD PO SAMSUNG HM6G41II 3 USB CD N A 4 USB FDD N A 5 USB HDD N A 6 NETWORK N A Set the system boot order 1 Boot Device Priority gt Select system boot options J3 Touch Pad Mouse gt Disabled prevents installed Touch Pad mouse from functioning but frees up IRQ 12 gt Enabled forces the Touch Pad mouse to be enabled 1 Internal LAN gt Setting item to Enabled will allow the internal LAN to operate correctly Setting item to Disabled will remove the internal LAN from PCI Config space 1 PXEOPROM gt Enabled means that PXE network boot function is loaded so the user can make the system PXE boot by changing Boot Device Priority gt Disabled means that the s
25. Click After delete tape 3 AUDIO GUIDE Assembly La a 4 ANTENNA Assembly Please pay attention to this part when Cable holding The wound may have caused Copyright 1995 2012 SAMSUNG All rights reserved 3 4 3 Desassembly and Reassembl 5 3 1n 1 Assembly Be careful as opposed to embedding lt Caution should be warpage spec 0 0 UNS een _ 3 5 Copyright 1995 2012 SAMSUNG All rights reserved 3 Desassembl and Reassembl 3 3 LCD A ssy AN CAUTION X LCD is assembled as a whole unit Cannot disassemble LCD panel of the open cell structure So will not be reused Copyright 1995 2012 SAMSUNG All rights reserved 3 6 4 Trouble shooting 4 Trouble shooting 4 1 General spec Tools used for repairing the product e System Diagnostics Disk e MS DOS Booting Disk e System Diagnostics Card e Screwdrivers e Tweezers e Multi meter e Oscilloscope Logic Analyzer Replace Units FRU Field Replaceable Unit e DDR3 RAM Module e 2 5 SATA HDD e Wlan module Bluetooth Module e System Fan e LCD Panel e Main Board e System Fan e Key Board e Touch Pad e Modem e 0 3M Camera module e Cables e LCD Panel LCD Inverter Ad Copyright 1995 2012 SAMSUNG All rights reserved 4 Trouble shooting 4 2 Debugging Flow Chart Debugging Flow of Samsung s computer product is universal between prod
26. Control One can turn the fan on amp off and check the fan s operational conditions without system disassembly AELE Samira Advanced FAN Control vi la SAN Cor f ceed Cort HITA Cond Deed arta LUCE Corea A Ls bal DAI ee tat Dat Set Cuts A rent FAN Speed Len O Quart FAN Come Level MIA QE FAN Cot Levi 6 hare OF FAN Good Lewd Setrerve bar FAN State od FAN State Cor P aten FAN Corral Mode Nomu Mode AOE yten FAN Contool Mode Nomu Mode QE e urort OY LL Rem Tre umeri CFA Teroare 22 homen Tre Q1 29 1 1 Fan off AEH 12 2 Fan on AEH SAFC s default setting is Fan off or Minimum Fan Speed Press ON in ON OFF Control Fan is turned on to maximum fan speed Press OFF in ON OFF Control Fan returns to default setting e Fan Voltage Measurement Read Fan RPM indicated in SAFC e Fan Voltage Pass Fail determination If Fan RPM satisfies rpm spec 10 then Fan test is PASS 4 15 Copyright 1995 2012 SAMSUNG All rights reserved 4 Trouble shooting 4 7 Other RTC Battery Reset e The system apart and remove the battery e Remove the RTC battery e Using the tool like as tweezer connect two nodes for about 20 30sec e Then Bios rom will be reseted Though you connect two nodes with tweezer for 20 30 seconds the password will not be deleted Chipset Limitation If you forget the password please contact the ASC FE EEF
27. G All rights reserved 4 18 5 System Wire Diagram 5 System Wire Diagram 5 1 System Layout 1 System Layout DC IN USB 3 0 Micro HDMI HP MIC LAN D Dongle Internal 1 35mm Stroke 19 05mm Prtol 5 1 Copyright 1995 2012 SAMSUNG All rights reserved 5 System Wire Diagram 3 Height Simulation Mac Air 13 3 A pit 13 A pit 14 Back Al 0 8t LCD 14 0 TN Type KBD 3 4 4 KBD 000I0O0O0OaAaE PDA OBERE UK KBD Water Check sheet Location Copyright 1995 2012 SAMSUNG All rights reserved 5 2 5 System Wire Diagram 5 2 System Component 5 3 Copyright 1995 2012 SAMSUNG All rights reserved 5 System Wire Diagram Board Component Top u E LOTO phinitald diia ia aww 2 Audio chip 1 ALS sensor Board Component Bottom Right Sub board Left Sub board 3 SODIMM Memory connector 6 RTC battery 9 DC in cable connector 12 TPM 15 Fan connector 2 PCH 5 60pin B2B connector Sub board to main board 8 Battery connector 11 KBD connector 1 CPU 4 WLAN mini card 7 Touch pad connector 10 LCD connector 13 Micom 16 BIOS ROM 14 Keyboard Backnit connetor 18 Audio combo jack 19 m HDMI connector 17 USB 2 0 connector 21 Speaker connetor left 22 Mic chip 20 LAN dongle connector Copyright 1995 2012 SAMSUNG All rights reserved 5 System Wire Diagram Board Component Sub BD y
28. When inserting an IC into a PCB be careful with the direction of the IC When installing an IC in the wrong direction it might become damaged When carrying an IC package the IC with conducting material such as aluminum foil or conducting sponge so as to keep the voltage level of each of the terminals the same Since the storage temperature of an IC is between 20 70 degrees keep it at room temperature 1f possible Since the storage temperature of an IC is between 20 70 degrees keep it at room temperature if possible When soldering an IC solder it in as short a time as possible so that unnecessary heat is not applied to the device Avoid leaving excessive amounts of flux within a custom IC or between the pins when soldering a custom IC Take care to not damage the board when installing or separating an Option Board Take care to not break the printed circuit pattern on the PCB when separate an IC Copyright 1995 2012 SAMSUNG All rights reserved 1 Precaution 1 3 Ground The product must be grounded to protect it from static electricity and other dangers When using a multitap please use a multi tap with a ground terminal only If you use a 220V wall outlet with a ground terminal you do not need to ground it additionally Avoid using wall outlets if they are not grounded even if they have a ground terminal To ground the product connect the ground to an exclusive ground terminal or metal water pipe Connect the ground c
29. Y pomm 1 5V 0 075V 0to95C 280MATR ad 471B577 3DHO CH9 DDR3 2G SODIMM 2GByte 256Mx64bits SODIMM 204P 67 6x30 2GB MEMORY Pang 1 51 0073M0tO 95CZ0OMATR 1105 002224 4718527 3DH0 CH9 DDR3 4G SODIMM 4GByte 512Mx64bits SODIMM 204P 67 6x30 4GB MEMORY fam 8ns 1 5V 0 075V 0to0 95C 320MA TR scat lala iain 47185273CH0 CH9 DDR3 4G SODIMM 4GByte 512Mx64bits SODIMM 204P 67 6x30 Ml 4GB MEMORY en LV OO SVOUD 250 AMAR 1105 002211 47185273CM0 CH9 DDR3 4G 1333MHz 4GByte 512Mx64bitsSODIMM 204P 67 6 30 pur z 4GB MEMORY im 255ps 1 5V 0 075V 0t0 95C 1120MATR PERIE 2GB MEMORY M47185773DH0 CKO DDR3 2G 1600MHz 2GByte 256Mx64bits SODIMM 204P 67 6x30 40 093358 1600MHz _ nm 225ps 1 425V 1 575V 0 075V 0to 95C 160MATR a 4GB MEMORY M47185273DHO CKO DDR3 4G 1600MHz 4GByte 5 12 Mx64 bits SODIMM 204P 67 6x30 LS 002377 1600MHz m 225p5 1 425V 1 5 5VW 0 075V 0to 95 C 320mA TR Copyright 1995 2012 SAMSUNG All rights reserved 2 37 3 Desassembly and Reassembl 3 Desassembly and Reassembly 3 1 Main System 4 Disconnect Speaker Fan DC Jack LCD Cable AN CAUTION Disconnect cables in the areas circled Turn off the system before disassembly 1 Disassemble Bottom Loosen 10 screws in order of Sea gt 2ea to separate the system bottom 5 Remove Subboard FPC Carefully remove subboard FPC not to damage the connector Also carefully detach double sided tape on the bottom side of the FPC 2 Disas
30. able to the ground terminal at the rear of the main body To ground the product connect the ground terminal of the product to a metal water pipe wall outlet or exclusive ground terminal with an electric wire equal to or thicker than 18 Never ground the product to a PVC water pipe phone line TV radio antenna aluminum window or gas pipe because this does not actually ground the product and may be dangerous Copyright 1995 2012 SAMSUNG All rights reserved 1 3 1 Precaution 1 4 Static Electricity Precautions Many parts of the system are susceptible to static electricity Using an electrostatic discharge ESD device is very important for the safety of the user and the user s surroundings Using an ESD device increases the probability of a successful repair and lowers the expenses for damaged parts To prevent static electricity follow the instructions below p Perform the repair in a location without static electricity 2 Touch your hands to a metal water pipe or some metal object connected to the ground to discharge any static Electricity from your body before handling the parts 3 Touch only the edges of the board if possible 4 Do not touch any parts unless absolutely necessary 5 Disassemble the parts on the anti static electricity pad 6 When a board is not installed in the system package the board with an anti static electricity packaging 1 4 Copyright 1995 2012 SAMSUNG All rights reserved 2 Intro
31. ce with your finger on an item you want Alternatively press the left touchpad button twice quickly The Scroll Function This function is the same as the scroll area of the Touchpad If you place two fingers over the Touchpad and move them up down left or right the screen is scrolled up down left or right accordingly or Zoom Functions If you place two fingers over the Touchpad together or apart the current image or text is zoomed in or out Copyright 1995 2012 SAMSUNG All rights reserved 2 Introduction Right Button Function This corresponds to clicking the right mouse button Touch the right touchpad button once or touch the touchpad once with two fingers to open the context sensitive menu Drag Function Dragging refers to moving an item to another place after selecting it Press and hold down the left touchpad button over an item you want to drag and move the item to the new location Page Move Function You can move to the previous or next page when you are looking at a photo or surfing the Internet For example if you lightly brush three fingers to the left while you are looking at a web site you will return to the previous page 2 11 2 Introduction Keyboard X Keyboard arrangement and size can differ to by each country zen UK O KBD Water Check sheet Location Shortcut key functions and procedures are discussed in the following sections The k
32. chnology Intel Wireless Display 3 01 Intel My WiFI RSR Intel Small Business Advantage Mobile Intel 7 Series Chipset Family Panther Point Specification _ SFF 0577 Low Power UM77 Enhanced QM77 Feature Base USB 3 HM76 Value HM70 Base HM75 Storage HM77 Application Segment Support for Ultrabook Best TOP 3 0W Average Power 0 84W Package Size XxYxZ in 25x25x1 788 Corporate Manageability Intel Small Business Advantage Intel Smart Response Technology and RAID Total SATA Ports 6GB s ports Consumer SMB Consumer SMB Consumer Consumer Consumer Better Good N A A 41W 41W 4 1W 4 19 1 22 1 22W 122 1 22 25x25x1 788 25x25x1 788 25x25x1 788 2e5x25x1 768 Not eligible for vPro Total USB Ports USB3 ports PCI Express VO Ports VGA LVDS POR FIRMWARE METE METE ET If the VGA port is not used on 0577 and the laptop uses an eDP panel then 0577 can achieve about the same low power as UM 77 2 22 Copyright 1995 2012 SAMSUNG All rights reserved Processor FN Sandy Bridge OC Sandy Bridge DC amp Graphics 3 aa r Intel HD Graphics Intel HD Graphics Platform Controller Hub PCH Cougar Point PCH Kilmer Kelsey Peak WIMAX Wi Fi combo Condor Taylor Puma Peak Wi Fi Rainbow Peak Wi Fi BT combos Lewisville GbE LAN Comms
33. duction 2 Introduction 2 1 Product Features Thinnest Beauty that represents your Class Target Customers Key Buying Factors Premium Brand Design Cutting edge technology Light weight slim and small chassis Long lasting battery life Short Specifications stand out from the crowd Aero Dynamic DI AL Body Matt Finishing Slim Bezel Ash Color LCD 15 Super bright Plus 400nit HD 1600 x 900 is i Ne Os Genuine Windows 7 Hame Premium ee ee EE ils RAE CPU Intel Dual Core S T ULY Processor 14 9mm 1 6kg 50 Smaller 10hrs battery life VGA Intel HD Graphics 4000 Chief River Save your Time amp Energy Storage 1286 256GB 55D 10s boot 2s start 5s Resume 8GB RAM Backlit KBD Roomy T P ODD None Ports 2XU56 3 0 1xU56 2 0 4 in 1 Reader micro HDMI YGA Dongle LAN HP MIC Enjoy vivid content wherever you go LAN 10 100 1000 Gigabit Ethernet LAN Only 15 w 400nit 16M color depth 60 color gamut HD AG Wireless 802 11 aban BT4 0 Battery Li Polymer 62h Weight 16Kg Thinnest Beauty that Represents Your Class Perfect Mobile Save your Time Performance amp Energy A Exclusivity World s Thinnest amp Smallest World s Fastest Readiness Strongest in any place gt Expansive Screen Estate Best Viewing wherever You go Inventive Design Smart amp Convenient Functions Premium Accessories amp Options Copyright 1995 2012 SAMSUNG All
34. eceives kill pill when powered and sends to intel ANTI THEFT Intel ME Anti Theft Service TECHNOLOGY 2 24 Copyright 1995 2012 SAMSUNG All rights reserved 2 Introduction 3nd Generation Intel Core Processor Graphics Ivy Bridge Graphics Highlights Continuing with 2 SKU graphics strategy 6 EU GT1 or 16 EU GT2 Support for up to 3 Simultaneous Displays 30 3D enhancements for improved gaming DX11 and OpenGL3 1 support Faster Media Performance enhancements from Sandy Bridge Detail feature lists will be updated later BT 4 0 PC Side BLE Device in connection with the existing BT 3 0 features were added Device Side This model is applied not only BT 3 0 but also BLE Bluetooth Low Energy only Device characteristics of BLE only The controller is implemented as a simple structure Chip Device Affordable price Low power consumption The device s battery life increased dramatically For example A number of Coin Cell can use the BT Keyboard with BLE Technology more than a year months The device with BLE only is not compatible with Classic Bluetooth BT 3 0 Serial Port Serial Port Attribute Attribute BLE supports only Simple structure Affordable price It is easy to apply m Peripheral device is used Dual Mode Classic BT and simultaneous support BLE HOST device uses Attribute Attribute Protoca Protocol Link Layer Link Layer
35. ent Mode Auto Battery Life Cycle Extension Disabled USB Charge In Sleep Mode Enabled USB 3 Wake up Disabled Purchased Date 2012 01 06 x AHCI Mode Control Manual A Set AHCI Mode Enable Copyright 1995 2012 SAMSUNG All rights reserved 2 29 2 Introduction CPU Power Saving Mode gt Enabled will decrease system power consumption 3 Hyperthreading gt This selects whether Intel CPU performance will improve J EDB Execute Disable Bit gt supports the Data Execution Prevention DEP feature DEP is a set of H W amp S W technologies that perform additional checks on memory to help prevent malicious code from running on a system 1 Fast BIOS Mode Fast BIOS Modez t Hel Al ZS WEA 512 9 8 718 POSTA USB ZS Hab BOR FS ZE CHE 21 YU Cf gt E SA G0 RS ta 123 ODD 5 USB Wal 5 X 712 YA ODD 2 USB C Hf0 4 CDROM amp fuel 5 2 PEA FS 82 CMOS SETUP PY Fast Bios Mode 22 Disable H245N 2 at 7 24t ODD amp USB ZA CDROM Y 02 215 FE 2H 71 HDD MBRO AR St AG HDD AXES FE Al POSTAN Sot MF ZE 932 Ql FSA USB LE DA BLS MSA FE 012 Set EXA 2 oq 4 CMOS SETUP 04044 Fast BIOS Mode 58 Disable HH 4 Jae X AS 20 AL 21 832 Disable 0 04 Purchase Date 53 HE A AO AAS LS Enable 2 HAS 4 oly o AHCI Mode Control gt Select AHCI Mode option gt Select Auto In accordance Master AHCI mode changed automatically AHCI IDE gt Select Manual AHCI Mode changed by
36. era by adding the balloon talk or frame effect This shows the power source and the battery charge status Green When the battery is fully charged or the battery is not installed Charge Status 29 3 0 0 Red or orange When the battery is being charged Off When the computer is running on battery power without being connected to AC adapter This sensor detects the ambient illumination of the PC If the ambient illumination becomes dark the LCD becomes dimmer and the keyboard backlight is lit Illumination On the contrary if the ambient illumination 2 Sensor E becomes brighter the LCD becomes brighter Optional and the keyboard backlight is turned off Press the rn keys simultaneously select the Easy Settings gt Display and select or unselect the check box to turn the illumination sensor ON OFF 2 8 Copyright 1995 2012 SAMSUNG All rights reserved 2 Introduction Right View Multi Card Slot A card slot supports multi cards Asa A port used to connect a monitor TV or Monitor Port projector supporting a 15pin D SUB interface LA You can connect a VGA adapter optional USB 3 0 Port You can connect USB devices to the USB port 3 sa such as a keyboard mouse digital camera etc A jack to connect the AC adapter that 1 DCJackees supplies power to the computer This is a chargeable USB port that can be used to connect and charge a USB device 123456 When the AC
37. es intel Intel Identity Intel Anti theft technology Protection Technology Securing data and assets Identity Protection REO lvy Bridge through Intel Anti theft Deterrence mm Intel AMT __ Technolog Recovery and enhanced patching Intel VT amp TXT __ Technologies Prevention of Malware AESNI Intel Secure Key Intel OS Guard a High Quality Security Key Generator Prevents Malware Exploiting Elevation of Privilege EoP Vulnerabilities from Executing J Intel Security Features What is Intel Identity Protection Technology 201 2 ITP and How Does it Work Intel s ITP implements the One Time Password OTP Identity Protection gt standard used in the industry today an Allows ISV s to embed OTP Token c gt generators into the Intel ME firmware Traditional Hardware Intel ME Used as a second factor of authentication Token on top of user name amp password js r tro What is Intel Anti Theft Technology 4 0 AT and How Does it Work Intel AT provides built in capabilities to connect to a stolen or lost platform and automatically disable the system Can disable the PC to prevent use when lost or stolen Can still manage PCs even when HDD is encrypted or OS is contaminated Intel AT 4 0 adds 3G WWAN kill pill a AE between ME and 3G NIC via 3G NIC r
38. eyboard image may differ from the actual keyboard The keyboard may differ depending on your country The following mainly describes the shortcut keys Shortcut Keys Press both the Fn key and hot key at the same time Alternatively press the Fn Lock key as well as a hot key to use the hot key functions more easily P Method 1 f Ce Eo Co lio C Cao Ca Ca C C le led Shortcut Keys Fn Lock On The Blue LED is turned On Shortcut Keys 2 12 Copyright 1995 2012 SAMSUNG All rights reserved 2 Introduction Sionas Name Function Ae Easy Settings The Samsung software control program the Easy Settings is launched F3 Q reen i c cirio Controls the screen brightness F3 ontrol Qu CRT LCD Switches the screen output to the LCD or external monitor when an extemal monitor or TV is connected to the computer E Turns the Touchpad function on or off Touchpad When using an extemal mouse only you can turn the Touchpad off F6 7 Mute Press this button to turn the audio on or off Volume Control Controls the volume FB H When it is dark or when the illumination sensor is turned off you can manually control the brightness of the keyboard backlight Keyboard Backlight Ifyou use the buttons in a bright location the The keyboard backlight brightness cannot
39. for all speeds supports all USB compliant data transfer type as follows Control Bulk Interrupt Isochronous transfer Compliant with Intels eXtensible Host Controller Interface xHCI Specification Revision 0 96 Support USB legacy function Characteristic SuperSpeed USB 3 0 2 Compliant with PCI Express Base Specification Revision 2 0 Supports ExpressCard Standard Release1 0 Supports PCI Express Card Electromechanical Specification Revision 2 0 Supports PCI Bus Power Management Interface Specification Revision 1 2 Operational registers are direct mapped to PCI memory space Supports Serial Peripheral Interface SPI type ROM System clock 24 MHz crystal or 48 MHz extemal clock 3 3 V and 1 05 V power supply USB 2 0 Simultaneous bi directional data flow Low speed 1 5Mbit s Full speed 12 Mbit s And High Speed 4S0Mbit s Unidirectional data flow negotiated directional bus transitions Unidirectional data flow negotiated directional bus transitions 2 x low full high speed Polled Data rate SuperS peed 5G 0bit s Signaling Dual simplex four wire differential signaling Data Flows 6 Total Cables 4 x SuperSpeed 2 x non Supers peed Traffic Flow Asynchronous Packet Traffic Explicitly routed Power Management 50 more than USB 2 0 80 more with configured power Bus Power Copyright 1995 2012 SAMSUNG All rights reserved Multi level which supports idle sleep and suspend
40. functions for Windows 7 2 Precondition UAC User Account Control should be disabled 3 Installation When you double click SvcDiag bat file this program will be installed in C WinDiag4 After installation WinDiag4 will automatically start testing the system 4 Uninstallation After terminating the program Just delete C WinDiag4 folder Control Button Start Stop Test Exit Program syste Eii wi GAA 6454 Habe User mede build 4 4 0 0 E eno tete Dep 01 wenn goo E YARD aS i EDAT LD L in f Ty TE L k ree Li Dewees ARA rs Ad a z l WinDiag4 Test Status System Status FEU bim ze F H LONOT IS 1400500 rasa 7 ec Meet AOS A EE A CONE CIO p d Chgeed Tees Co co i in a ee ee ee 3 Time y o pT fe Etre ant t 1 of Localbatermablo 1 Count ni eet Aes 7 Performance Data It displays Group Item Name and Test Count If there is any FAIL or FAULT in the Group Item the color of title will be changed to Red Test Item Status amp Result e Group Info e Test Item It displays Test items included in this Group If there is any FAIL or FAULT in this test item the color of the test item will be changed to Red 7 Drive Cs free ap CPU Temperature O HOO O Tamara Heating Sy tam AB Copyright 1995 2012 SAMSUNG All rights reserved 4 Trouble shooting XTraining manual how to use the s
41. he gesture area when the two or three finger gestures are started If one finger starts at the left or right button zone the gestures are not recognized Althouaht the fingers use the button area during gesture the gestures works E Mouse pointer limitation If touch time of the finger is longer than 0 2 second at the button area the touch action is ignored When the finger s movement is ignored the mouse pointer will not move unless the finger is untouched or the finger moves to the gesture area USB 3 0 Speed Low speed 1 5 Mbps rd 5 0 Gbps Full speed 12 Mbps High Speed 480 Mbps 4 wire differential signaling separate from _ wire differential signaling USB 0 signaling Data Interface Uni directional data flow with simultaneous bi directional data flows negotiated directional bus transactions 4 for SuperSpeed data _ Cable Signal Count Star tnt Subarspasd dats 2 for low full high speed data USB 3 0 Cable USB 2 0 USB 3 0 USB 3 0 has the backward compatibility for USB 2 0 2 16 Copyright 1995 2012 SAMSUNG All rights reserved SUPERSPEED USB USB 3 0 HOST CONTROLLER FEATURES Compliant with Universal Serial Bus 3 0 specification Revision 1 0 which is released by USB Implementers Forum Inc Supports the following speed data rate as follows Low speed 1 5 Mbps Full speed 12 Mbps High speed 480 Mbps Super speed 5 Gbps Supports 2 downstream ports
42. her host Wireless antenna connection or check the status of damage 2 Antenna change Wireless Lan module connection or check the status of damage Change Wireless LAN module Check wlan module connector damage Main board change 4 MES The system temperature is too high Check the system by using SAFC Samsung Advanced Fan Control program Tool Program reference N I Check the connection status of Heat sink Screw SEA te SE F Check the connection status of FAN Screw 4EA R L each 2EA Replace FAN Check if it is out of order Replace RHE Check if it is bent Replace Main Board Check if it is out of order Eh Un AB Copyright 1995 2012 SAMSUNG All rights reserved 4 Trouble shooting 4 6 CPU FAN Control 1 Normal Mode AC Lowest Speed step Additional 50 throttling Addtional 50 throtiing mes a2 ara OS idea 37 asa sons 7 E E e MED E EI E E E ee ee a CS A A A Dos Throttling 2880 Aoc og gt Shutdown O o faa EA A E EEE NE LE I o 2 3 Silent Mode a Silent Mode Auto on off 50M A RS CS e ooo Additional 50 throttling OS Shutdown 8 Dos Throttling 9590 Addtional 50 throttling Shutdown gg O Y O Lowestspeedstep Additional 50 throttling Dos Throttling D Addtional 50 throttling 05 Shutdown Copyright 1995 2012 SAMSUNG All rights reserved 4 14 4 Trouble shooting CPU Fan
43. ide of the fault diagnosis please refer Pyxis 1 Pyxis is a software that diagnose computer s H W components in DOS environment 2 How to use Pyxis e First make Dos bootable USB memory or CD e Copy all released files to the Dos bootable device e After you boot using the Dos bootable device Select the menu that you want to execute If any error happen during the test vou can look at error log in this window Copyright 1995 2012 SAMSUNG All rights reserved 4 6 4 Trouble shooting 4 4 System Diagnosis System Diagnostics Card The Diagnostics Card shows the system operations during the POST Power On Self Test in a 2 digit hexadecimal number by connecting the cable to the 10 pin connector below the PCMCIA slot after separating the Top part The card is used to evaluate the reason for the malfunction without disassembling the system when the system malfunctions and to test if the system operates normally after replacing a defective FRU Debugging Code In general if a defect of the circuit or part is detected during the system test the system stops at a particular code The error codes for each part of the system are listed in the following table a debug code Xx XPlease Refer to the Training manual chapter4 Trouble Shooting AT Copyright 1995 2012 SAMSUNG All rights reserved 4 Trouble shootin 4 5 Hardware Troubleshooting 4 5 1 LCD 1 The screen is dark or the colors of the screen are
44. ly status of the product must be the same as before the after sales service 8 Unplug the power cord holding the power plug and not the cord Ifthe cord is disconnected it may cause electric shock or fire 9 Repair the product using only authorized parts 10 Keep the product away from heating devices such as heaters Exposure to heaters may cause deformation of the product or fire Copyright 1995 2012 SAMSUNG All rights reserved 1 1 1 Precaution 1 2 Safety Precautions 1 EMI This device has been registered regarding EMI for residential use It can be used in all areas 2 Circuit Test Logic Test Precautions The LSI and MSI used in this product are semiconductor integrated circuits based on MOS FET or CMOS Since these types of devices are highly susceptible to static electricity or current leakage an isolation break may be caused Therefore read and follow the instructions below a b c d e f g h i J k D When handling an LSI or MSI make sure your body is grounded through a few mega ohms of resistance In addition wear gloves and a jacket made of cotton and not of synthetic fibers that easily generate static electricity When repairing the product place a conductive material e g aluminum foil grounded to the earth on the worktable You must use a soldering iron without a leakage current Do not touch the pin of an IC and carefully insert the IC into the black plastic package
45. mission via Wireless USB AMIMON TM 2 20 Copyright 1995 2012 SAMSUNG All rights reserved 2 6 Hardware Intel s 2012 Mobile Platform Chief River Smart Performance 2 Introduction Built In Visuals Higher Performance lvy Bridge Processor Faster lvy Bridge Processor Graphics Intel Rapid Start Technology Intel Smart Response Technology ls Intel Smart Connect Technology Integrated USB 3 0 Reliable Intel Wireless LAN Thunderbolt Technology Improved Intel Quick Sync More features with Intel Wireless Display Intel Insider with UltraViolet Security and Manageability 19 Intel Anti Theft Technology Intel Identity Protection Technology Intel Small Business Advantage POR Pending Post TTM lvy Bridge SKU Stack Summary Css 2 2 17W LPM 14W BCA denotes Configurable TDP points Note SKU stack does not reflect pricing Copyright 1995 2012 SAMSUNG All rights reserved Intel vPRO Technology 2 21 2 Introduction Chief River Platform Features Ivy Bridge vs Sandy Bridge Ivy Bridge Processor on Chief River 55W 45W 35W 17W Intel Rapid Start Technology intel Le Connect Tecno Intel Wireless Display 3 01 Intel so WiFi aa Sandy Bridge Processor on Chief River TDP Low Power Mode Intel Rapid Start Technology Intel Smart Connect Technology Intel Smart Response Te
46. nation On the contrary if the ambient illumination 2 Sensor becomes brighter the LCD becomes brighter Optional and the keyboard backlight is turned off Press the keys simultaneously select the Easy Settings gt Display and 1 2 select or unselect the check box to turn the illumination sensor ON OFF Gesture Pad 1 Title New type Touch Pad is adopted at this model Formal title Gesture Pad 2 Touch Pad vs Gesture Pad Appearance difference z G estu re Pad Touch Pad Gesture Pad Touch Pad is composed with 3 parts Gesture Pad is composed with one part 3 Gesture Pad Merit Touch Pad Gesture is supported at only Touch zone Gesture Pad Gesture is supported at Gesture Zone and Button Zone 4 Gesture Pad Research result of the sensitivity issue as drawing with drag Symptom The drag function is not natural and it is hard to control the mouse pointer Gesture pad draw test Touch pad draw test Tool MSPaint Tool MSPainte Tool Paintbrush ae os Sass Cause Gesture pad uses 40 times position data per second less than Touch pad uses 80 times position data per second so moving sensitivity at Gesture pad is lower than at Touch pad because of the less position data Touch Pad Send 80 times position data per second to Micom Gesture Pad Send 80 times data per second to Micom 40 times are position data other times are additional button touch information
47. rights reserved 2 1 NO Introduction 2 2 Specification Processor and Motherboard CPU Intel IvyBridge BGA Type Non Upgradable Max spec Intel Core 17 Processor 3517U 1 9GHz 4 MB Intel Core 15 Processor 3317U 1 70Hz 3 MBL3 Cache PC3 1066S 1333MHz PC3 12800S 1600MHz 2 slot SODIMM Min 4 GB Max Memory Max Memory 8 GB LCD Viewable Area 332 4 H x 186 975 V LCD Resolution HD 1600x900 Win7 Support 1600X900 1366 X 768 1280 X 720 1024 X 768 800 X 600 XP Support 1600X900 1366 X 768 1280 X 720 1024 X 768 800 X 600 Dot Pitch 0 20775 H x 0 20775 V Mm Viewing angle 45 45 15 30 L R U D Response time AM Rising Falling typ 16ms Graphics Controller Intel HD Graphics 4000 Video Memory Shared memory Int Graphics set in the BIOS setting 64MB Windows boot 1696MB GPU TDP Max 17W CPU Integrated i N Copyright 1995 2012 SAMSUNG All rights reserved 2 Introduction Max Resolution for LVDS dual link resolution of 2560x2048 per link a maximum theoretical pixel rate of 224 MP s MAX 2560x2048 640x480 800x600 1024x768 1152x864 1280x800 1280x960 1280x1024 1400x1050 1440x900 1600x1024 1600x1200 1680x1050 1920x1200 2560x2048 Ext monitor resolutions supported by EDID information Max resolution for VGA Max resolution of 2560x1600 at 85Hz refresh rate ext Supported resolution MAX 2560x1600 640x480 800x600 1024x768 1152x864 1280x800
48. semble Battery Remove 7 screws to separate Battery from the system 3 Battery connector Pull the battery connector to remove battery 3 1 Copyright 1995 2012 SAMSUNG All rights reserved 6 Disconnect Keyboard KBD backlit Touchpad From right to left Keyboard KBD backlit T P 7 Remove Fan Remove two screws to detach the fan Copyright 1995 2012 SAMSUNG All rights reserved 3 Desassembly and Reassembl 8 Unplug antenna and unscrew wireless LAN module lpcs Torque 2 3 2 7kgfcm 9 Remove Main Sub board by unscrewing screws in red circle SSD 1 screw Subboard 3 screws Mainboard 5 screws SCREW MACHINE 6001 001650 Spes ELE 41 Torque 2 3 2 kgftm Power switch power LED may be damaged 1f assembled on the rib 3 2 3 Desassembly and Reassembly 10 Heatsink disassembly 12 Separate Hinge Remove 5 screws to disassemble heatsink When changing LCD Ass y remove 6 screws on the hinge to separate the LCD and top 11 Removing memory module Pull two hooks on the side to remove memory module X Refer to this section backwards for resassembly 3 3 Copyright 1995 2012 SAMSUNG All rights reserved 3 Desassembly and Reassembl 3 2 TOP A ssy 1 TOUCHPAD Assembly 2 SUB PART Assembly 1 Should not be attached to the sidewall 2 Are attached to the middle section is the boss and the boss X Need to check T Pad
49. tates asa A AA eR tienne NANO i Copyright 1995 2012 SAMSUNG All rights reserved 1 Precaution 1 Precaution 1 1 General After Sales Service Precautions 1 Do not let customers repair the product themselves There is a danger of injury and the product life time may be shortened 2 Make sure to disconnect the power cord from the wall outlet before repairing the product especially for after sales service of electric parts There is a danger of electric shock 3 Do not let customers plug several electric home appliances into a single wall outlet at the same time gt There is a danger of fire due to overheating 4 Check if the power plug or wall outlet are damaged in any way gt Ifa defect is found repair or replace it immediately There is a danger of electric shock or fire 5 Make sure that it is properly grounded Check the ground of the wall outlet Electricity leakage may cause electric shock READING SHOULD NOT BE ABOVE 0 5mA LEAKAGE CURRENT TESTER DEVICE UNDER TEST TEST ALL EXPOSED METAL SURFACES 2 WIRE CORD ALSO TEST WITH PLUG REVERSED USING AC ADAPTER PLUG AS REQUIRED EARTH GROUND Figure 1 1 Leakage Current Test Circuit 6 Do not spray water on to the product to clean it There is a danger of electric shock or fire and it may shorten the lifetime of the product 7 Check the assembly status of the product after the after sales service The assemb
50. the hole it to cut the power to the battery 1 For more information refer to About Battery Emergency the function to cut the power supply Hole to the internal battery in the Safety Precautions The location of the Emergency Battery Hole may differ depending onthe model 2 Speaker A device used to generate sound y If you replace the bottom of the product the model name serial number and some logos etched into the bottom of the product will no longer be there For more information please ask for assistance from the service center Amor2 14CRVM Bottom case replace guideline 1 Notice Amor model has no S N attached itis laser printed Laser printing work is impossible when replacing Bottom case Please follow the guideline below when replacing Bottom case 2 How to replace Bottom case Find two S N labels attached inside of Bottom case Remove two S N labels when replacing the Bottom case Give one S N label to the customer and guide them to attach it on their warranty card Attach the other S N label inside of Bottom case x Unable to read S N on the exterior of the product if the Bottom case is replaced 2 10 Copyright 1995 2012 SAMSUNG All rights reserved Touch pad Click Function Place a finger on the touchpad and click on an item once Alternatively press the left button once quickly and release it or Double Click Function Put your finger on the touchpad and quickly tap twi
51. ts reserved 4 Trouble shootin Problems related to sound 1 There is no sound from the speaker Insert the figure of the audio jacks so that the reader can check via the figure Check if the sound is muted after booting up Windows 6 504 BO SEA Tpi Le HE Ha Control panel confirmation Speaker Setting 3 Check the connection status of the speaker cable and check if the speaker is out of order Check if there is a magnetic object near the speaker 5 Replace Speaker If there is still no function change main sub board 2 There is no sound from the headphone mic Check if the sound is muted after booting up Windows l a BE wich 2 Control panel confirmation Speaker Setting 3 Check main board around audio connector Check for any short circuit or soldering NG Change main board Copyright 1995 2012 SAMSUNG All rights reserved 4 12 4 Trouble shootin HDMI port does not work normally System manager confirmation l Video Sound Controller confirmation HDMI driver Re install Check the Display Manager work normally Display Manager program Re install i Check the Control panel Check HDMI section enable Replace Main Board AP WLAN or B T devices can not connect If the driver loaded correctly check in Device Manager When loaded AP signal is strong j confirmation Make sure that the BT unit power Or Check the connection to anot
52. ucts Refer to attached Debugging Flowchart for more contents Copyright 1995 2012 SAMSUNG All rights reserved 4 2 4 Trouble shootin No problem No problem No problem Check there 15 any Short in the main board tis It is itis problem problem problem Check Adapter and Change Mainboard Battery and check it No problem Check LCD Panel and Inverter Check RAM and replace it LCD displayis OK CHetk Northbridge Check Keyboard iiz coh mes and Change Mainboard replace it i and check it NO No problem Change Mainboard and check it Cheek the connection hHibsognition is OK gt ai and change the uni in CMOS e y No problem Change Mainboard lt is Solution Replace the defected part or revise the connectivity problem No problem NO pek rocha Interface board a ouchpad function is OK Gheck Touchpad FFC ME Check Touchpad FFC module YES 48 Copyright 1995 2012 SAMSUNG All rights reserved 4 Trouble shootin PAT 3 int cas N function is ok _ mi rs za YES Copyright 1995 2012 SAMSUNG All rights reserved 4 4 4 Trouble shooting 4 3 Diagnosis application XTraining manual how to use the side of the fault diagnosis please refer WinDiag4 1 WinDiag4 is a Diagnostic tool that tests overall computer s H Ws and
53. ved 2 3 2 Introduction L 4 7 A o I 9 y ras vi an d b y 2 3 p D O ia PEE fF res A 4 r r 9 We 3 i y i y Le Jia D A y San ee asa Optical Driver Modules Share Ext ODD AA ES3P95M TS U633J SCEFZ 8X 170MS USB 1 5MB 7 5W 5V Blueblack Half Finished Type 5902 5x DVD RAM 8x DVDR 6x DVD R DL 8x DVD RW 6x DVD RW 24x Optical Disk Driver Option Spec Type Speed CD R RW 8x DVD 24x CD 130g or less 10 100 1000 Gigabit Ethernet LAN Weight Network Tools Share A E Z RTL8111E RJ45 output Combo module Intel Centrino Advanced N 6235 Jackson Peak2 BA59 03294A 6235AN HMWG 2x2 Half MiniCard STD IEEE 802 1 1a g n 26 8 30 0 Type 2X2 WLAN BT combo module 802 11 abg Bluetooth 4 0 WIDI support Max Link Speed 300Mbps Link Speed is only standard value Actually value will decided by each environmant Jackson Peak2 2 Antenna Support WLAN 2TX 2RX BT ITX RX Spec Chipset Antenna VO Interface Share Multi Card Slot 4 in 1 SD SDHC SDXC MMC vendor Jingshi Max support capacity 64GB comfirm of the competibility test I O Ports USB Port VGA Port 1 x VGA dongle port VGA dongle is option sale 1 x 3 5mm Combo HeadPhone out MIC in 1x LAN dongle port 1x Combo 4 pole HeadPhone out MIC in Micro HDMI to VGA dongle is not supported 1 x USB 2 0 port Chargeable support iphone 2 x USB 3 0 ports Audio Jacks A
54. yright 1995 2012 SAMSUNG All rights reserved 2 5 2 Introduction Xx TRIM which purges data from the SSD s cells upon deletion and can prevent the slowdown that many solid state drives experience after prolonged use is generally considered to be the best thing to have happened to the devices for quite some time COMMON BAN COL SEN NIG ANG HUN Label Location Amor2 14 Label Location Amor2 14 ODO0000000000 a l QODODODOO OO DULL IL CL 2 6 Copyright 1995 2012 SAMSUNG All rights reserved 2 Introduction 2 3 Comparing product specifications Amor2 14 3 3 11 Amori3 NT900X3A A51 15 400nit HD 13 3 300nit HD 13 3 400nit HD Intel CRW Ivy Bridge Intel HRV Sandy Bridge Intel HRW Sandy Bridge Panther Point ee Point E Point On Board 26B On Board 2GB Up to 4GB to 4GB m s4T4 128GB 256G8 Flash Memory 128GB 256GB m SATA 12868 256G8 802 11bgn BT4 0 Combo 802 1labgn BT 4 0 GB Ethernet 80211 bgn BT3 0 2xUSB 3 0 1xUSB2 0 VGA Dongle x 1xUSB3 0 1xU5B20 m HDMI m HDMI HP Mic Combo Normal sb Thunderbolt DC in HP 2xUSB2 0 HP Mic Combo Micro SD LAN Dongle DC in LAN Dongle DC in Island 19 05mm Pitch Island 19 05mm Pitch Island 19 05mm Pitch 135mm stroke Backlit 15mm stroke Backlit Lemm stroke Backlit 62Wh 8cell 50Wh 4cell 46Wh 6cell A C Al 5052 E s A Duralumin B Flat Window B Al Metal Sheet 0 3t Aluminum Unibody C Aluminum D Magnesium
55. ystem doesn t support PXE network boot function UEFI Boot Support gt Enabled means that the system can boot Legacy PS or UEFI OS Disabled means that the system can boot Legacy OS only 2 32 Copyright 1995 2012 SAMSUNG All rights reserved 2 Introduction Sysinfo Advanced Security Exit Item Specific Help Reset the system after saving the changes Exit Discard Changes and Reset Load Setup Defaults Discard Changes Save Changes oa Exit Saving changes gt Reset the system after saving the changes a Exit Discarding Changes gt Reset the system setup without saving any changes o Load Setup Defaults gt Load Default setting a Discard Changes gt Discard Changes made so far to any of the setup options Save Changes gt Save Changes made so far to any of the setup options Copyright 1995 2012 SAMSUNG All rights reserved 2 33 2 Introduction 2 9 HW amp Option Materials Basic Item l Contents Table des mati res Inhalt Contenido Sommario eo A Computer AC Adapter Power Cable LAN Adapter Ordinateur Adaptateur CA Cordon d alimentation Adaptateur LAN Computer Wechselstromadapter Netzkabel LAN Adapter Ordenador computador Adaptador CA CC Fuente de alimentaci n Cable de alimentaci n Adaptador LAN Computer Adattatore CA Cavo di alimentazione Adattatore LAN co cs Y Adapter 40W 3 0Pie BA44 00272A DA Power Cable a START 5 7 GUIDE Quick Guide B A99 20221A A D o ole A
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