HP LaserJet Pro 200 Color MFP M275nw Service Manual
Contents
1. 157 157 158 Return and recycling instructions 158 United States and Puente 158 Multiple returns more than one cartridge 158 SINGS THE WINNS 158 158 Non 5 159 159 159 Disposal of waste equipment users in private households in the European Union 160 Ceili steiner 160 Material Safety Data Sheet MSDS una 160 FGF More IGE 160 D claration ol Connelly 2 5 161 Safety nec 163 K E 163 Canadian DOC regulations suomi 163 VCCI statement enn en E E NEEE E 163 CES 163 Power cord statement ne mise 163 EMC statement KOFEG 164 Laser statement for Finland 164 GS statement Germany 165 Substances2. 77 Step 5 Check narrateur tnt 77 Step 6 Test prini functionality reel 77 Step 7 Test copy ain 77 Step 8 Check he bb onde aiment ia 77 Step 9 Try sending a print job from munies 78 Print prod ct Ie 79 Troubleshooting processes 80 Determine the problem Source 80 ENWW 81 Poweron 81 Tools tar Nan 82 Component diagnostics semences tetes 82 82 82 83 Locations of formatter connectors 83 Locations of major components aae 84 Cross section VIEW pena he de cum 84 External covers and doors front view 85 External covers and doors rear view 86 General timing chart 87 a E SR 88 Internal printgvality test pages annees 89 Print a Diagnostics Page 2 11 89 Interpret the Print Quality Peer mind tandem 89 Printgquality troublesnooting 100
3. 43 Remove the top upper right front cover 43 covet E 44 Remove the inner 2 44 45 Formatter and 5 45 Remove the formatter and wireless PCA 45 FUSER DOWEL 47 Remove the fuser power supply 47 assembly a A 48 Remove the ITB assembly ena 49 Fuser delivery 58 Remove the fuser delivery assembly 59 Eng ine controllerassembly 5 ia 63 Remove the engine controller assembly 63 Low voltage power supply assembly 22 2 lt 68 Remove the low voltage power supply assembly 68 2 S lve 75 Solve problemschecklist EE 76 Step 1 Make sure that the product is set up correctly 00 76 Step 2 Check the cabling or wireless connection 76 Step 3 Check the control panel for error MESSAGES 2 0000 77 Step 4 Check
4. 91 Repetitive image defects ruler 91 Calibrate the product to align the colors 91 Interpret control panel messages a 92 Control panel message types 92 Controlkpanel messages 92 92 49 Error Turn off 1h n On etre 93 DOA F ser nn mme 93 79 Error Turn off then 22 93 e A E 93 Engine comm 94 Engine error Press OK to continue wii 94 Jam in lt an 94 anodin 94 LL 95 Event log 96 EVENT log missis 96 Clear OMS iii ae die 98 SA a Aai 98 Clear jams fromthe ae 98 Clear jams from the output bin lits 101 102 Paper feeds incorrectly or becomes jammed sistema 104 ENWW vii 104 The product picks up multiple sheets of paper sise 104 Prevent paper ONS sc 104 Improve QUO teen emmener eme 105
5. 21 Covers pickup roller and camera 22 Right cover assembly 22 Left rear cover assembly 23 24 Remove the pickup roller assembly 25 Rear door assembly 26 Remove the rear door assembly 26 27 Remove the rear lower cover 2 COVEN pak cncunavandexevarosagararaavandacayentneiindnaneemaushodednaetyaeeenaradnancnduntendet 28 Remove the cosmetic COVEN 28 COVEI an 29 Remove the fuser COVER 29 Camera arm assembly 30 ENWW Remove the camera arm assembly 2 2 2 30 Top cover demi enr andre 34 Remove the top cover assembly 34 Door AR a 37 Remove the doer aes 37 Left front cover and control panel assembly 2 2 38 Remove the left front cover and control panel assembly 38 Top pper left front Cover 41 Remove top upper left front cover 41 Top upper right front cover
6. 117 viii ENWW 2 Ports and 119 Order parts by authorized service providers 2 2 2 000 000100000000000000 120 Order replacement ann e 120 Related documentation and software 120 S pplies part Numbers 120 DERVICS PINS a ie ae E 121 Whole unit replacement part numbers 0 4 121 How to use the parts lists and 121 Covers external assemblies 1 of 3 122 Covers and extetnal assemblies 2 963 124 Covers and external assemblies 3 of 3 wens 126 Internal assemblies cao 128 PCAS 130 132 Numerical parts SR 135 Appendix Service and Supper 139 Hewlett Packard limited warranty statement 140 HP s Premium Protection Warranty LaserJet print cartridge limited warranty statement 142 HP s LaserJet im
7. CAUTION Cautions indicate procedures that you should follow to avoid losing data or damaging 9 the product A WARNING Warnings alert you to specific procedures that you should follow to avoid personal injury catastrophic loss of data or extensive damage to the product ENWW iv Conventions used in this guide ENWW Table of contents 1 Removal and 1 OS 2 Removal and replacement strategy 2 Electrostatic discharge ann 3 LT 3 Semice 4 B fore performing sement en 4 After performing service en detente nn entendus teens 4 Postservice teste RM en Ne 4 2 4 ee ne 5 Removal and replacement procedures 6 6 7 Print CUA dite 8 Imaging 13 Secondary transter roller sessions 20 Separation pad assembly
8. Check the paper type setting Windows insistent 105 Check the paper typesetting OS 105 Use paper that meets HP specifications 2 106 106 Check the estimated remaining life for the print cartridges and imaging drum 107 Inspect the print cartridges and imaging drum for damage 107 Improve Gop 109 Clean the camera lens cover 109 Solve problems with cropped copies 22 2 2 109 The UGH GIS SEM en 109 Solve 110 Salve wired network problems 110 Poor physical E IT The computer is using the incorrect IP address for the 111 The computer is unable to communicate with the product 111 The product is using incorrect link duplex settings for the network 111 New software programs might causing compatibility problems 112 The computer or workstation might be set up incorrectly 112 The product i
9. lable Ching 165 Restriction on Hazardous Substances statement Turkey 2 165 Restriction on Hazardous Substances statement Ukraine 165 Additional statements for wireless products 166 FCC compliance statement United States 222400 166 de ns ne 166 Brazil ANATEL 166 Canadian A 166 European Union regulatory notice 166 Notice for France 167 Notice for use in Russia 167 Korean statement 1 1 1 167 Taiwan lt lt 168 Vietnam Telecom wireless marking for approved products 168 E A 169 ENWW
10. Ap LASERJET PRO 200 COLOR MFP Service Manual M275nw LaserJet Pro 200 color M275nw Service Manual Copyright and License 2011 Copyright Hewlett Packard Development Company L P Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Part number CF040 90969 Edition 1 10 2011 Trademark Credits Microsoft Windows Windows and Windows Vista are U S registered trademarks of Microsoft Corporation ENERGY STAR and the ENERGY STAR mark are registered U S marks Important Safety Notice Warning This product includes a camera arm that is used to photograph documents This camera arm is not intended to be used as a handle or carrying device To carry the product use the handles located on the bottom right and left sides of the product Conventions used this guide 5 TIP Tips provide helpful hints or shortcuts 4 NOTE Notes provide important information to explain a concept or to complete a task
11. aging drum limited warranty statement for replacement imaging drums 143 FIP FP supplies 144 145 Data stored the print cartridge and imaging drum 8 146 End User lic nse Agreement 147 OPSNSS 150 Customer SUPPO 151 152 Appendix Product specifications gt lt lt gt lt gt 5 55 5 5 5 153 anne nine on 154 Power consumption electrical specifications and acoustic emissions 154 Environmental 154 Appendix Regulatory information 1 2 1 2 155 FCC regulations 156 Environmental product stewardship 157 Protecting the environment 157 FONE 157 POWEr CONSUMPTION 157 Toner CONSUMPTION sores tenne 157
12. s disabled or other network settings incorrect 112 Solve Wireless network 6 2 lt 112 Wireless connectivity checklist 112 The product does not print after the wireless configuration completes 113 The product does not print and the computer has a third party firewall installed 113 The wireless connection does not work after moving the wireless router or product 113 Cannot connect more computers to the wireless product 113 The wireless product loses communication when connected to VPN 114 The network does not appear in the wireless networks list 114 The wireless network is not funelionindsss scandale 114 Reduce interference on a wireless network 114 Service mode TUNCHONS aa AE ii 115 Secondary service MENU 115 Open the secondary service menu 115 Secondary service menu structure 22 115 ACTE 117 Restore the factory set defaults 117 NYVRAM 117
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