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Puma Service Guide

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1. o o LL Side ON NA a 9 e T E e e e o e e e 1 Rear 131 u N 9 T b 9 D e e X e qe dd D 9 D If I 1 A ll Jl L S H 9 ll H L o o m ra L1 132 133 6 5 Connector Wiring These are connector diagrams with pin designations All connectors on these pages are shown looking at them from the outside not from the solder side These diagrams look at the outside of the connec tor as the cable sees it not the wiring side RS232 adapter DB15 standard VGA connector The wiring shown for this adapter is correct for straight thru network Black wire cables Yellow wire Green wire 1 e feom e eom s
2. F q AAA A 2 244242 es I The temperature will appear in gray when LI Over Temperature Monitoring the itis well below the trigger temperature in yellow when it is within 10 of the trigger and in red when it is over the trigger If any temperature is over the trigger and Over Temperature Monitoring is checked the lamps will go off If old appears between the temperature and the trigger the temperature data has not been obtained for more than 3 sec onds The lamps may be striking or the sensor failed to answer a query If the sensor has failed not temperature data will appear but the Trigger will still be When Shutdown on Over Temperature is checked and any temperature reaching its trigger point the lamps will shut off 108 Diagnostics Hours Main Menu clarity Picture Size Position Wall amp Aspect Ratio Memory T YT s YT YF Input Levels Advanced Options b Diagnostics clarity Cube Status Serial Port Status Program Information b Test Patterns Setup Summary wo cw YTT Y Temperatures System Time is the number of hours and minutes the Tem ri electronics module has been running how long it clarity has had power applied to it Running Time is the amount of time the optics have MIDE 02543 23 had any lamp on that is how long light has gone Running Time 01988 24 through the optical parts of the Puma This time is Lamp 1 01988 24 greater than or equal to the longer lamp t
3. L20003 Kr ry x Ao Intake fan seen from Side 1 Rear 97 3 9 Fan Exhaust The replacement exhaust fan comes Removing the exhaust fan Front Removing the exhaust fan Rear 1 Turn off the AC power 1 Turn off the AC power 2 Remove the Side 2 access panel 2 Remove the rear panel i 3 Disconnect the exhaust fan cable 1 2 4 Remove the fan bracket and fan 3 Disconnect the exhaust fan cable 4 Remove the three screws that hold it to the Remove 3 screws under the bracket exhaust fan bracket 5 Remove fan from bracket 3 screws from beneath Installing the exhaust fan Reverse the steps in either procedure The label of the fan should be to the rear as shown 58 59 3 10 Fan Optics PBS Cooling Fan The optics fan is held by rubber spacers to prevent the fan from vibrating the light tower The optics fan is at the bottom of the light tower on Side 2 4 P r r sl a Connector Front view Removing the optics fan 1 Pull out or the side of the optics fan nearest you whether working from the front or rear Rear view 2 Grip the rubber spacer between the light tower and the fan with pliers and pull the spacer out of the fan 3 Repeat at the other three corners 60 Installing the optics fan 1 The label on the fan must be toward the light tower so the air blows into the tower Rear view 2 At each corner starting with the corners furthest
4. intake and lamp fans 27 intake fan connector 56 replacing 56 interloc k monitoring 18 interlock 37 104 open 24 open on screen code for 14 interlock bypass 24 interlock light shield 16 interlocks 16 IR receiver 35 J justify 97 K key definition of 139 ABCDEFGHIJKLMNOPQRSTUVWXYZ 146 ABCDEFGHIJKLMNOPQRSTUVWXYZ keyhole slot in light shield 43 keys arrow 120 121 keystone definition of 139 L lamp 1 36 38 2 36 38 ballast replacing 54 changing 80 count 112 failure to strike 16 fan connectors 56 fans 27 38 104 fans replacing 56 hours 109 hours resetting 84 how it strikes 22 installed number of 18 installing 82 lamps on in diagnostic code 15 life 144 life definition of 139 location of 1 4 42 104 off lamp saver on screen code for 14 off ready on screen code for 14 off sequence 23 off on screen code for 14 on sequence 16 on no alarms on screen code for 14 on off button 118 removing 82 saver 112 screw 82 service 18 settings menu 112 status 104 tabs 82 temperature 108 temperature sensor 66 type 144 will not strike 24 large mirror 35 last fault 104 last packet address 105 last packet type 105 LCD amp PS fans board 37 alignment 115 cable 50 cable not connected 21 calibration 18 fans 37 fans replacing 62 LEDs 35 definition of 139 for lamp intake fans 56 meaning of 17 25 reading the 16 ready 24
5. red and amber lights on the screen if the lamps go out due to a fault such as Rear panel open Plug and Play enables Press MISC once to open the Miscellaneous menu 110 Advanced Options Color Balance Main Menu clarity Picture Advanced Options Size amp Position Wall amp Aspect Ratio Memory Lamp Settings Input Levels Serial Port Settings T T YT TF YT YF Auto Setup Options LCD Alignment Menu Options Diagnostics Program Information b Use color balance to match all the displays in a video wall Reset values on all cubes to numbers shown in top illustration with white test pattern Match all cubes to least bright cube Change the Blue value as little as possible Then adjust the grays using the gray test pattern again matching all cubes to each other Choose one cube that has a neutral gray and match them all one at a time to that one claritv CIEFLETIILICES A Press MISC twice to open the Color Balance menu clarity Miscellaneous Options b T T YT YT Y Color Balance Red 0 A 28 26 Green Q CQ Db 24 24 Blue D 21 23 Gray Balance All Red 5 u 11 11 Green 6 JH 7T 9 Blue 8 10 12 3 Test Pattern White A Hide Menu E Copy to Clipboard Recall From Clipboard Reset to Defaults 111 Advanced Options Lamp Settings Main Menu clarity Picture Size Position Wall amp Aspect Ratio Memory tL n
6. 140 V V position 116 ventilation requirement 142 vertical flip 18 VGA definition of 140 video composite definition of 138 definition of 140 input amplitude 142 input module definition of 140 video input types 2 viewing angle 143 144 viewport 96 VIM definition of 140 W wait on screen code for 14 waiting period 24 wall button 120 definition of 140 mechanical problems with 32 mode 97 size 97 watchdog reseis 18 weight 2 142 kg 142 los 142 when to change air filters 88 ColorPlus filter 86 lamp 80 rotator 86 where the fans are 26 which fan failed 26 ABCDEFGHIJKLMNOPOQRSTUVWXYZ 150 ABCDEFGHIJKLMNOPQRSTUVWXYZ which fan failed 56 63 white balance color balance 111 white screen is 21 28 widescreen 97 width outside inches 142 outside mm 142 width wall 97 Wildcat definition of 140 wiring of connectors 134 wiring connectors 134 WN 5020 UXP 2 WN 5020 X 2 WN 5020 XP 2 words used in this manual meanings of 138 WXGA definition of 140 X XGA definition of 140 Y Y definition of 140 YPbPr calibration 18 YPbPr levels 101 YPbPr definition of 140 Z zoom menu 95 ABCDEFGHIJKLMNOPQRSTUVWXYZ 151 ABCDEFGHIJKLMNOPQRSTUVWXYZ ABCDEFGHIJKLMNOPQRSTUVWXYZ 152 Having trouble This is the display s model name Most questions are probably answered somewhere in q E and model number this manual Check the Index If the problem yo
7. 143 max 2 lamps 143 requirements 143 supply definition of 139 up sequence 16 power supply cable 52 cover 35 36 53 fan 37 connector 62 replacing 62 replacing 52 temperature 108 power up normal sequence 22 prev button 5 121 problem startup 20 program information 117 Puma definition of 139 UXP definition of 139 X definition of 139 XP definition of 139 Puma UXP 2 Puma X 2 Puma XP 2 pusher acrylic screen operating the 40 78 ABCDEFGHIJKLMNOPQRSTUVWXYZ 148 ABCDEFGHIJKLMNOPQRSTUVWXYZ Q quality viewing metric 144 QVM 144 H raising the light tower 84 reading LEDs 16 ready LED 16 24 rear clearance 142 rear cover interlock 16 rear panel replacing 44 rear service 34 rear turn mirror 35 36 regulatory information 136 remote buttons on 5 remote buttons monitor 15 remote control 4 118 arrow keys 120 121 color balance 111 curtain 120 delete 98 enter 121 freg phase 94 121 lamp 118 lamp on off 118 level 118 menu 118 misc 119 monitor 119 on off 118 prev 121 recall 98 save 98 119 setup 120 size pos 118 source 119 wall 97 120 remote IR cable 50 51 remote definition of 139 removing a lamp 82 removing the rear panel 44 removing the screen 42 removing see replacing 34 replacing air filters 88 ballast fans 64 exhaust fan 58 filters 88 intake fan 56 lamp 80 lamp ballast 54 lamp fans 56 LCD fans 62 light to
8. 38 17 015023031039 18 018 24 732 7 40 Save clarity MM 01702033 O2 Mio 0O 180 26034 M3 O1 O 19 427 035 Ma M12 O 20 O 28 136 Ms 013 0202 137 Os 014 0O 22 30 38 O 0118023031039 Cis L116 02410320 40 98 Memory Recall ind Clarity Main Menu clarity Picture p Save Size amp Position b Delete Wall amp Aspect Ratio b Input Levels Diagnostics Advanced Options T T YT F Program Information In the Recall grid menu use the arrow keys to navigate through the memories that have something stored in them The empty memory slots are grayed out and you can t land on them Press ENTER to open the Recall detail menu The detail menu shows what will be recalled when you press ENTER again l ENTER When Current appears in the Slot to Recall line it means that the Puma is already doing exactly what this slot would tell itto do Y Recall clarity Slot to Recall 1 Recall Now 0000000000000 Name AN1 1024x768 2x2 1 2 EM Source Analog RGB 1 Colorspace RGB Press SAVE once to Resolution 1024 x 768 a open the Recall grid Wall 2x2 12 clari y directly Scale Justify Widescreen Center i Position 328 4 Zoom UL LR 1 0 1 2 Viewport UL LR 0 0 0 0 l Frequency Phase 1344 0 34 Sharpness Normal Black Level 52 50 104 O White Level 178 131 135 99 Memory Save Memory Main Menu clarity Recall Picture b Size amp P
9. 66 108 side 1 side 2 defined 34 signal lost retry on 114 size pos button 95 118 menu chain 118 slot definition of 140 memory 98 99 100 name of 100 SOG definition of 140 source absent timeout of lamps 112 button 119 definition of 140 selecting 94 space behind Puma 142 specifications 142 electrical 142 environmental 144 mechanical 142 optical 143 splash screen logo 18 Sprayway 50 glass cleaner 90 stack definition of 140 standby state indicated in diagnostic code 15 startup problem 20 startup sequence 16 22 straight thru cables for RS232 134 strike definition of 140 striking a lamp how it happens 22 support technical 153 SVGA definition of 140 S Video definition of 140 SXGA definition of 140 sync composite definition of 138 H amp V definition of 139 sync on green definition of 140 sync loss of 114 system hours 109 system time 109 T table analog mode horizontal resolution 122 mode ID 125 technical support 153 temperature monitoring 14 108 near limit on screen code for 14 operating 144 over limit on screen code for 14 over shutdown on 66 sensors 66 108 shutdown on 108 too high 24 terms used in this manual meanings of 138 test pattern menu 106 this cube alone 105 Tigress definition of 140 timeout menu 116 triple beep 4 U unit column amp row 97 ID 113 unit definition of 140 UXGA definition of 140 UXP definition of
10. 75 ohms 135 6 6 Regulatory Information Declaration of Conformity Manufacturer s Name Clarity Visual Systems Manufacturer s Address 9025 SW Hillman Court Suite 3122 Wilsonville Oregon 97070 7708 declares that the products Model Numbers WN 5010 X WN 5020 XP WN 5020 UXP LCD projector Product Options All conforms to the following EU Directives and the standards stated Safety UL60950 Safety of IT Equipment Electromagnetic Compatibility Directive 89 336 EEC and amendments EN 55022 CISPR 22 Radiate and Conducted Emissions from IT Equipment EN 50082 1 EN61000 4 Generic Immunity Standard Including EN61000 4 2Electrostatic Discharge EN61000 4 3Radiated Susceptibility EN61000 4 4Electrical Fast Transient Burst EN61000 4 5Surge EN61000 4 6Conducted Susceptibility EN610004 11 Voltage Dips A Interrupts FCC Regulations This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interfer ence in an installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communica tions However there is no guarantee that interference will not occur in a particular installation If this equip ment does cause harmful interference to radio or television recep
11. All screens have a Fresnel lens Named for the French Panther The name for any Clarity model begin inventor in 19th century and pro ning WN 6740 or WN 6730 ROHN MUTAS power supply The device that converts the mains AC H amp V sync Horizontal and vertical sync on two voltage to other voltages that the rest separate lines The VGA family uses of the display can use PISTE Puma The name for any Clarity model begin a push button on the remote control ning with WN 5020 or WN 5010 keystone An image that is wider at the top or Puma UXP Puma with 2 lamps 1600 x 1200 bottom or taller on the left or right LCD WN 5020 UXP lamp life A lamp life of 5 000 hours means that Puma X same as Puma XF but with only one for a large group of lamps after 5 000 lamp Upgrade kit can add the sec hours of use at least half of them will ond lamp making it a Puma XP Sue Operation Puma XP Puma with 2 lamps 1024 x 768 LCD LED Light Emitting Diode a small low Accepts up to 1600 x 1200 and power lamp used as an indicator down converts to LCD s resolution often red or green but can be other METIS ORIOL colors l RGB Red green blue three parts of a son AE ih o CIS MOCELI REIN video signal sent on separate wires e See also YPbPr Mag pd tein M ut RGBHV RGB plus sync where H and V sync tion of 1280 x 720 are on separate wires RGB RGB pl h i module A stand alone electronic assembly e a bene Clarity displays are designed to be l serviced at the
12. L Vertical Resolution 768 3 Frequency 1344 ES Phase 2s 34 Sharpness Sharpest Input Levels b Picture clarity Video Standard MX Sharpness Input Levels Picture Colorspace Vertical Frequency Horizontal Frequency Horizontal Resolution Vertical Resolution MX Sharpness Input Levels NTSC 60Hz 3 58 MHz Sharpest clarity RGB 60 Hz 43 38 kHz 1024 768 Sharpest In most menus this area describes what the selected high lighted function will do or what it is used for Size 4 Position Size amp Position clarity _ Picture Position clarity Lise arrow keys to move image Main Menu clarity Picture Position gt eb Zoom Window Top amp Left b e ES Zoom Window Bottom amp Right gt Horizontal Position 256 Viewport Window Top amp Left gt Vertical Position 28 ANT gt Viewport Window Bottom amp Right b Memory gt BESE SU AIN Picture Position moves the picture Input Levels gt electronically in four directions It area 3 does not change the size of the pic Advanced Options gt ture Program Information gt Zoom Top amp Left clarity Arrows move top and left Size amp Position clarity 1 Picture Position Zoom Window Top amp Left 0 Zoom Window Bottom amp Right gt Viewport Window Top amp Left 3 Viewport Window Bottom amp Right 3 Reset All Windows to Default Eg Image Resolution 1024x768
13. Zoom adjusts the size of the picture This Cube 512x384 2x2 12 In Zoom Top amp Left the up down arrows move the top edge and the right left arrows move the left side ac RN clarity Zoom Bottom amp Right clarity Use arrow keys to move bottom and right of image window Picture Position 22 Zoom Window Top amp Left gt Viewport Window Top amp Left gt Fe 0 Viewport Window Bottom amp Right 3 Reset All Windows to Default IE PRO SIZEPOS The Size Pos button opens the clarity o p ARCE ha Picture Position menu Image Resolution 1024x768 Press it a second time to open the This Cube 512x384 2x2 12 Zoom Top amp Left menu Press it a third time to open the Zoom Bottom amp right menu The Image Resolution numbers show the resolution of the entire picture coming into the Puma This Cube shows the number of pixels used and the Big Picture wall size and cube position Width x Height Column Row 95 Size amp Position Viewport Main Menu clarity Size amp Position clarity Viewport Top amp Left Arrows move bottom and right no Do Viewport Bottom amp Right clarity Viewport shrinks the picture In the example menu the right Arrows move bottom and right side was pulled in 4 pixels At the bottom of the menu Viewport indicates that only 1020 of the LCD s 1024 pixels are being used This feature is most useful when each cube in a wall is fed a
14. a YPbPr source select Black Screen and press ENTER 2 With a white picture from a YPbPr source select White Screen and press ENTER 3 For the next steps you can use the Blue and Red Screens or you can do both at once if the YPbPr source can produce a magenta picture Factory Settings YPbPr Calibration Clarity Lamp Service LCD Calibration 19 2 4 Finding Startup Problems If the screen is black it may be a startup problem Here are some suggestions but you will have to read other parts of this guide to fix the problem Screen is black Screen black menu not visible There are many reasons the screen might be black The first thing to check is whether the lamps are on Press MONITOR on the remote You will either see the Cube Status menu or you won t Cause of black screen Screen black menu visible No AC power Switch on power supply is lit when itis on and there is AC Cause of black supplied to it screen Black test pattern on Check Test Pattern menu Curtain on and curtain Press Curtain button pattern is black Power supply not con If AC power switch is lit look nected to electronics at on side of the supply Is module there a large connector plugged in This connector goes to the electronics mod ule No source Press FREQ PHASE button or check Source LED press SOURCE to try to find valid picture No control Check small control lines from electronics module to ballasts Sour
15. align the LCD to the screen The Grid pattern is good for general alignment The Alignment pattern will show you exactly how many pixels are hidden behind the mullions the metal edge of the screen Use the up down arrows to select the edge you want to move Use the keys to make it move The Left Edge and Right Edge controls move the LCD image up and down on the two sides These can also rotate the image slightly when used sepa rately The Horizontal control moves the image left and right but it may also raise and lower the image slightly See also Aligning the LCD an Important Step on page 40 in the Puma User Guide amp If the LCD Alignment tool will not move the LCD enough this may mean some optical part is very far out of alignment or is broken 28 Picture is distorted noisy Is the resolution of the source the same as shown in the Picture menu Does this data match what you know the source picture is Picture clarity E Source Analogi Colorspace RGB x Syne Type Separate H8 Y Vertical Frequency 60 Hz ax Horizontal Frequency 43 38 kHz ax Pixel Frequency 65 02 MHz ax r4 Horizontal Resolution 1024 1 Vertical Resolution 768 EI Frequency 1344 ES Phase 22 5 4A Sharpness Sharpest Input Levels b Picture is stretched or chopped off The picture might be stretched or cut off on one or two sides if the aspect ratio of the source picture does not match
16. from you pull the rubber spacer through the holes until it pops into place Rear view 3 Connect the optics fan power cable 61 3 11 Fan LCD and Power Supply The two LCD fans and the power supply fan connect to a board in the LCD fan area Removing a fan 4 Lift the power supply up and toward Side 1 These three fans are on Side 1 below a cover sa 1 Loosen two screws and remove the power supply COVET View from the front Front view 5 Disconnect the power supply fan from the board and remove the four nuts Front view Power supply fan connector If you have to replace the power supply fan you must remove the power supply If not skip to Step 7 3 To remove the power supply disconnect the cable on its side 6 Remove the four nuts holding the power supply fan 7 Disconnect the LCD fan upper or lower from the board Front views Front view 8 Remove the four nuts holding the fan 62 Which fan failed Each fan is represented by a surface mount LED on the connection board Turn on the AC power The fans will start within a few seconds and the failed fan s LED will light If you have no replacement fan you temporarily can bypass one of the LCD fans fan with a jumper on the pins provided This allows the system to light the lamps with a failed fan until you can get a replace ment AN CAUTION Do not bypass the power supply fan The sys tem will overheat and components
17. gt Contrast i 127 dmputLevels gt P seg UE o E 133 Diagnostics p Hue i Advanced Options b E Blue eny Program Information 4 The top items in the Input Levels menu when the source is video correspond to similar controls on television receivers although PAL and SECAM receivers do not use a hue control The Blue Only check box is for adjusting the picture with color bars from the source See Adjusting to Video Sources on page 52 amp For Digital Sources see page 102 amp For Analog Sources see page 101 Press LEVEL to open the Manual Levels menu directly 103 Diagnostics Cube Status PS amp LCD Fan is 3 fans codd m Interlock is two interlock clarity vigna TITER cl switches one on the rear panel one on the light tower Cover Press MONITOR once to open the Cube Status menu 104 Diagnostics clarity Main Menu clarity Picture Serial Port Status b Size amp Position b Test EE gt Wall amp Aspect Ratio b SUE mam gt uewen Temperatures b Input Levels gt TapE gt Advanced Options b Program Information b The Cube Status menu shows the model and the status of the lamps and fans 573 is the firmware Cube Status clarity number For Puma XP it will be 573 2010 Fans On when running When a fan fails the lamps Puma UXP 1600 x 1200 will not turn on and you can t see this menu 573 2100 Rev 1 0 Lamps On Failed if that lamp is failed to strike Cane La
18. hold the light tower in place 2 Carefully lower the light tower into the forward Removing the light tower hooks Make sure the light tower settles all the 1 First lower the light tower page 46 way down in these hooks 2 Disconnect the optics fan cable Rear view Rear view Lighttower must fit all the way into these hooks Optics fan cable 3 Be sure both lamp cables are disconnected 4 Loosen the two screws at the sides that hold the light tower onto the vertical traveler Front view Light tower screw on Side 1 Similar screw on Side 2 48 49 3 5 Electronics Module This is a little easier from the front Removing from front or rear 4 Lift up the electronics module to disconnect it 1 Disconnect all input and output cables from the and take it out electronics module Electronics module coming of the 2 Disconnect the LCD and Remote IR cables from rear of the Puma the top of the electronics module Module removed showing connec tors The Remote IR cable has a small latch 50 Installing from front or rear Reverse the steps above Don t forget to reconnect all input and output cables reconnect the LCD and Remote IR cables amp f you see a white screen and you can t display a menu it means you forgot to connect the LCD cable If you can t make the remote work you forgot to connect the Remote IR cable The Remote IR cable connects to this small circui
19. light tower must be in the raised position or removed 1 With the screen open in work position remove the light shield a Loosen two screws top and bottom center on the light shield b Pull the light shield forward and out There are three keyhole slots in the squares above that hold the edges down Light shield ES SCrews rd 2 Remove the clamps at each side of the rear turn mirror The Mirror Clamps are screwed to the Rear turn mirror seen from the front E 1 TF ac 1 h Hor IR 1 i HE i WA Rear Turn Mirror LCD Assembly 70 walls of the optical engine compartment They may be partly stuck to the mirror Rear turn mirror clamp one on each side 3 Lift the mirror up and out with the handles Reinstalling the rear turn mirror It is very important to place the mirror so it rests on the pins properly and reflects light in the correct direction amp The LCD and other optical parts should be in place before the rear turn mirror is installed amp The rear turn mirror rests on two of the three pins on each side The mirror should not rest on top of the Stop Pin and it should not go beneath the Stop Pin 1 Place the rear turn mirror on the resting pins so that the narrow reflecting edge is at the top Rear turn mirror seen from front ME E MES Narrow part of reflecting surface at the top M amp Note that th
20. may be damaged It is a good idea to turn on temperature monitoring if you must bypass a fan temporarily 63 3 12 Fan Ballast There are two ballast fans separately sensed and indicated in the LEDs When ballasts are replaced they come with fans If 5 Remove the fan guard and the fan You will need a the fan fails you can replace the fan alone small Philips screwdriver 0 to go through the first hole Removing the ballast fan 1 Remove the ballast from the Puma see Lamp Ballasts on page 54 2 Remove the four screws on the two sides of the ballast amp The lower screw has a 2 head but a Z2 or 1 Philips will not go through the upper hole Use a 0 Philips carefully Replacing the ballast fan 3 Open the ballast slowly It is connected internally Reverse the steps above noting these points Be sure the heat shrink tubing protects the fan cable as it goes through the ballast cover The fan s label faces into the ballast 64 65 3 13 Temperature Sensors Two of the four temperature sensors are replaceable in the field Intake and Lamp Temperature sensors sometimes fail to give an accu rate reading This can be due to a failure in the sensor itself or in the line communicating with it If temperature readings are turning off the lamps the easiest solution is to turn of temperature moni toring Un check the Shutdown on Over Temperature Main Menu clarity Picture Size amp
21. only To open the Factory Settings menu 1 Press MENU on the remote 2 Select Program Information and press ENTER 3 Press the arrow keys on the remote in the follow ing order up up right left down Lamp Service lets you turn the lamps on and off sep arately for testing and put up a test pattern It is used primarily to test brightness uniformity A CAUTION Turning the lamps on and off rapidly can seri ously shorten lamp life Let them cool down for one minute before turning them on Let them heat up for five minutes before turning them off LCD Calibration should not be touched in the field This procedure is done at the factory and makes an slight adjustment to black levels Do not use this con trol for adjusting black levels in the field Gamma turns off when not checked the standard curve relating incoming voltage to brightness Turn ing it off will make the colors and brightness look poor It also bypasses the color balance settings Flip Horizontal Vertical flips the picture but not the menus Lamps Installed tells the Puma how many lamps to expect For Puma X this is 1 For Puma XP and UXP this is 2 If you upgrade from Puma X to Puma XP you must change this setting to 2 Interlock Monitoring when unchecked is the same as putting a jumper on pins 15 amp 16 See Interlocks and Fault Override on page 6 N WARNING Be sure to UNcheck this box before returning the Puma to operational status Clea
22. operated with a 5 16 nut driver or socket wrench Turn the nut driver in the direction of the arrow There are nuts on all four corners of the screen but you only need to do the two sides Use either the top or bottom nut to release both spring latches on that side Before you push the screen back on turn the pushers back to their recessed position so the screen can latch Closing the screen 4 Lift the bottom of the screen and fold the screen props out of the way They fit down into the screen Let the screen hang vertically 6 Slide the screen in evenly until it touches the Puma frame 7 At each corner press the heel of your hand against the screen Do this only in the corners Press in sharply and you will here each corner snap in and the spring latches take hold 8 Clean the screen where your hands touched it See Cleaning the Screen and Mirrors on page 90 nN 78 To open a glass screen place the suction cup at the corners Acrylic screen from the rear not installed on a Puma showing the screen removing mechanism The screen pusher is now recessed Use a 5 16 nut driver to turn in the direction of the arrow F 3 One corner of the screen is Release the suction cup by pulled out pulling in on the posts clarity visual 3 Working inside the Puma with the screen in the propped position 8 h A 1174 00 REV O Looking at the screen slide Same view but
23. over limit when Over Temp Monitoring is On To turn lamps on you must first cycle AC power off then on These five events start the On Screen Codes automatically if Auto Codes in the Miscellaneous menu is checked 3 Temperature over limit when Over Temp Monitoring is Off Lamp state not affected 4 A Lamp On command from the remote or from RS232 commands will turn lamps on At least one temperature sensor is within 5 C of trigger point 6 Lamp Saver turned lamps off lamps are cooling and will turn on at end of cooling period Starts with Red Lamps are off Starts with Amber Lamps not affected 2 2 Reading the Inside LEDs The inside LEDs on the electronics module can indicate the problem more specifically that the On Screen Code The LEDs are along the bottom of the electronics module on the right wall looking from the front of the chassis These tell you the state of various parts of the Puma The LEDs may in off green amber or red They do not blink However the RS232 and Remote IR turn on for less than a second Power up sequence When AC power is applied the electronics module takes a few seconds to initialize 1 After a few seconds it the Source Temp and Inter lock LEDs are green When the electronics mod ule is working properly and has power these LEDs are never off The fans start and all Fan LEDs are green The Ready LED is amber After 30 seconds
24. the Ready LED turns green The fans stop and the Fan LEDs go off q PN The Puma is now waiting for a On command from you Lamp on sequence 6 Puma receives a Lamp On command from the remote or from RS232 data 7 All fans start and Fan LEDs are green 8 Lamp LEDs turn amber while striking the lamp 9 Lamp LEDs turn green when the lamp is lit Red if lamp fails to light With Auto Lamp On When Auto Lamp On is checked in the Misc Options menu the Ready LED does not go to amber and the fans do not stop The Puma tries to strike the lamps immediately so the sequence skips from Step 4 to Step 8 Failure to strike lamps The following conditions will prevent the lamps from striking Any fan stopped any Fan LED is red Interlock open rear panel or light shield removed Interlock LED is red Any temperature sensor is over its limit and Tem perature Monitoring is on About the Fan LEDs There are 6 fan LEDs but there are 11 fans so some of the LEDs indicate the condition of more than one fan For the multiple fan LEDs if any one of the fans in the group fails the LED turns red Location of Fans Number Location of fans LOOKING FROM REAR Exhaust 1 One fan next to the exhaust chimney Lamp Intake 4 Three fans behind the lamps one fan to the right of the lamps Ballast 1 Below Ballast 1 right Ballast 2 Below Ballast 2 left Optics 1 On bottom left side of the light tower PS amp LCD 3 One fan
25. the light shield does not have keyhole slots as shown here and z there are no pins to fit into Front view light tower cover all one piece E keyholes a Light tower in raised position looking Light tower in raised position looking Light tower in lowered position seen at it from the front left side The cir at it from the front right side The from front left cled screw is one of two that hold up second screw is behind the optics the tower fan Light tower lowered as seen from rear showing tab stops resting on rear of main chassis 81 5 3 Changing a Lamp Lowering Light Tower 5 3 1 Changing a Lamp Replacing the Lamp After the light tower is lowered see Changing a Lamp Lowering Light Tower on page 80 you can remove and replace either lamp A WARNING Do not change a lamp with the AC power on There is voltage on the lamp terminals even when they are off amp If you have now lowered the light tower see Changing a Lamp Lowering Light Tower on page 80 Removing a lamp 1 Disconnect the lamp plug 2 Loosen the lamp screw The screw is toward the front of the lamp 3 Remove the lamp Notice that the lamp is held on the other end with tabs fitting into slots Installing a lamp 4 Insert the tabs into the slots at the rear of the light tower amp It is VERY important that these tabs go in the slots If they do not the lamp will not be correctly aimed resulting in diminished
26. ture from the source computer Choose Auto Black Red 6 Level and press ENTER Then display a white picture Green s 57 from the source choose Auto White Level and press Blue gt gt 8 ENTER The Puma is now adjusted to the brightest and dark P White Level gain All C 3 130 est picture this one source can produce If you Red Oo 128 change the computer to a different one or change Green o 90 131 the video card in the computer you should do this Blue DO 130 adjustment again To set RGB levels manually display a black picture from the source com puter Select Manual Black Level and adjust it until one of the three colors just touches the O value Then adjust the other two colors until they just touch O also Do not push this value lower than 0 because the number will not change but the picture will get worse Now display a white picture from the source computer Select the White lev els and adjust them until the value just touches 255 Do not push them higher than 255 because the number will not change but the picture will get worse Press LEVEL to open the Manual Levels menu directly When the source is Analog 1 or 2 and has YPbPr colorspace See What Does Colorspace Mean on page 66 clarity Brightness ED mM If a color bar pattern is avail able in YPbPr turn on Blue Only and adjust Saturation by matching the two outer Input Levels color bars adjust Hue by Y C
27. with a larger screen 46 and higher resolution 1920x1080 Model number SN 4610 1080 big picture Clarity s Big Picture a system for spreading a single source picture over a wall or part of a wall of cubes big picture key The small board that enables the elec tronics module to make Clarity s Big Picture work Bobcat The name for any Clarity model begin ning SN 4025 or SN 4035 A 40 direct view LCD display of 1280 x 768 pixels B Y One of the components of compo nent video See also component video and colorspace 138 colorspace component video composite Sync composite video display RGB colorspace has red green and blue components to each color YPbPr colorspace has a luminance Y component a blue minus luminance component Pb or B Y and a red minus luminance component Pr or R Y Although both color systems have components of the colors the term component video usually refers to YPbPr Video information that carried in two or more separate but synchronized signals See colorspace Sync signals that combine the hori zontal and vertical syncs onto one signal line separate from the video RGBS uses this type A video distribution system in which all the video information is sent on one wire Sometimes called C Video One display without regard to others that may be in a wall with it See also unit display Composite video a video distribution system in whic
28. x om DMTO0672 21 640 480 72 8 832 ben 2 e APP0667 APP0667 23 640 480 66 6 864 mc m o mz ome EIA0729X EIA0629 480i 4 alt 0 Yes 640 480 30 780 ITUO925X ITUO725K ITUO72 alt isla oot a APPO667 APPO667 alt 66 6 wmm 5 m ms m dic 59 9 perro O CO e ol col x me IBMO770 PWO670 alt 17 720 350 70 1 900 XGA2 16 720 400 87 9 900 AAPP e AS SMT0760 480p 480SH 480p 25 720 480 59 9 900 worst A A oom EIA0729X EIA0629 480i 4 alt 0 Yes 720 480 30 858 SMTO0760 480p 480SH 480p alt FERRE x uu PWO775 28 720 576 75 944 O ENTE RENE ITUO925X ITUO725K ITUO72 alt 56 3 DMT0856 1024 122 Analog Modes in Horizontal Resolution Order Pme Tm 9 ow DMT0860 60 3 1056 e s we m DMT8085 85 1 1048 m m om ES PW08100 36 800 600 100 1072 wee m RR RR PW08120 38 800 600 120 1088 am m m m ne 10 APP0875 39 832 624 75 1 1120 we aj mo m a o ITU0925X ITU0725K ITU072 1 Yes 920 574 25 1136 m se PW0975 42 960 720 75 1248 meo a m e HWP1060 45 1024 768 60 1344 ome wal mo m m PW1072 47 1024 768 72 1360 meros e oar PW1080 49 1024 768 80 1376 m E m m na m IBM1070 51 1024 768 70 1368 sem ul tm om t o IBM1076 53 1024 708 75 8 1408 E 3 ASES DMT1070 55 1024 768 70 1 1328 bre O sm ER qu DMT1085 57 1024 708 85 1376 m m O RS RR m APP1059 59 1024 768 59 3 1328 poo m vm m mj ose DMT1043 3 Yes 1024 768 43 5 12
29. 0 High intensity light Do not look into the projection lens while unit is on Lm SME hat Bor Possible UV Exposure Use protective eye wear while operating with screen removed zur 11 2 Finding the Problem 2 1 2 2 2 3 2 4 2 0 2 6 Reading the On Screen Code 14 Reading the Inside LEDs 16 Using the Factory Settings Menu 18 Finding Startup Problems 20 2 4 1 Startup Lamp Off Sequences 22 2 4 2 Lamps Will Not Strike 24 2 4 3 Which Fan Failed 26 Fixing Image Problems 28 2 5 1 Adjusting for Keystone 30 Mechanical Problems with Walls 32 2 1 Reading the On Screen Code Press MONITOR to see the code The code is visible even when the lamps won t light The On Screen Code can show you what s wrong amp If temperature monitoring is on and a temperature even when the lamps won t light sensor becomes defective and reads too high the Press the MONITOR button on the remote If the lamps cannot be lit lamps are working you should see the Cube Status menu You may also see a blinking or steady red or Both lamps failed to strike Cube Status clarity The conditions listed above this point will force the lamps off and if Auto Codes is checked in the Miscel Analog RGB 1 1024x768 laneous menu cause the On Screen Code to start dis 973 2100 Rev 1 0 playing on the screen immediately Fans Lamps After the problem is fixed all these conditions Exhaust On 1 On requi
30. 05 service see factory service menu 18 setup summary 107 structure of 94 test pattern 106 timeout 116 V position 116 zoom 95 mirror cleaning 90 misc menu chain 119 miscellaneous options menu 110 mode ID 104 mode table analog horizontal resolution 122 mode ID 125 model name location of 153 model number location of 153 module definition of 139 monitor button 15 monitor menu chain 119 monitoring interlocks 18 monitoring temperature 14 108 most recent fault 105 mullion acrylic inches 142 acrylic mm 142 definition of 139 glass inches 142 glass mm 142 width 142 N name memory slot 100 native resolution 117 native resolution definition of 139 normal power up sequence 22 normal startup sequence 22 not addressed 105 not this cube 105 NTSC definition of 139 number of lamps installed 18 O objective output lens 35 one lamp failed on screen code for 14 on screen code 14 on screen LEDs 35 location of 51 opening an acrylic screen 78 opening the screen 40 78 operating temperature 144 optical specifications 143 optics fan 36 37 cable 46 replacing 60 over temp shutdown 66 over temperature monitoring 108 over temperature shutdown on 108 overwriting a memory 100 P PAL definition of 139 Panther definition of 139 picture distorted noisy 28 menu 94 position menu 95 stretched or chopped off 28 position picture 95 power max 1 lamp
31. 115 O23 131 O 39 L 16 LI 24 132 L 40 Puma UXP 1600 x 1200 573 2100 Rev 1 0 Fans Lamps Exhaust Om 1 On Lamp amp Intake On 2 On Ballast 1 On Ballast 2 On Interlock Optics On Ok PS 3 LCD On Mode ID 182 Serial Port Status Commands Received 126 Last Packet Type Operation Last Packet Address Test Patterns Global e E3 4x4 Checkerboard 3 White Ei Gray Scala EN Red E Red Scale E Green E Green Scale Blue Blue Scale Black Grid Ol Gray CM Color Bars Uniformity Gi Colors Logo EJ Alignment Dashes Starts the process of scanning the input connectors for the next available source Lar Color Balance clarity White Balance AW Red O ESO ABC Green E gt 31 Blue O BC Gray Balance All Red O 7 Green 8 C e 7 Blue 1 8 T i Test Pattern White Hide Menu Reset ta Defaults clarity BA Beeper sss O Curtain Pattern White KA Auto Codes KA Plug and Play EDID Enable Miscellaneous Lamp Settings clarity BA Auto Lamp n Lamp Count 2 aerial Fort Settings clarity Group Address Bu Unit Address T _ Ignore R5232 CRC See Advanced Options Miscellaneous Options on page 110 clarity GA Retry on lost signal L Do Black White Levels LA Do Frequency GA Do Phase NA Do Position Auto Setup Options 119 Turns the curtain on and off Curtain pattern is selected in the Miscellaneous menu See Wall 8 Aspect Ratio
32. 115V 1 lamp 2 6A 230 V 2 lamps 2 2A 230 V 1 lamp 1 3A Power 2 lamps 500 W 1 lamp 300 W Heat BTUs per hour 2 lamps 1700 1 lamp 1020 Optical Continued Specification Maximum Minimum Typical Notes Image position 1 pixel 1 pixel 0 pixel Rotation 4 pixel 12 pixel 0 pixel Pincushion Barrel 1 pixel 1 pixel 0 pixel Keystoning 1 pixel 1 pixel 0 pixel Focus Aberration No objectionable defocusing or chromatic aberration at distance of 1 5 screen diagonals by a 20 20 vision viewer Brightness all available lamps Puma X one lamp 4 0 gain acrylic screen 158 fl 1 7 gain glass screen 62 fl 1 0 gain glass screen 36 fl Puma XP using two lamps 4 0 gain acrylic screen 316 fl 1 7 gain glass screen 124 fl 1 0 gain glass screen 72 fl Puma UXP using two lamps 4 0 gain acrylic screen 251 fl 1 7 gain glass screen 96 fl 1 0 gain glass screen 57 fl Screen Wide view glass Screen type SCN 5010 GV Gain 1 0x 1096 Viewing angle Y gain H amp V 80 40 Viewing angle gain H amp V 135 67 5 143 Optical Continued Specification Quality View Metric QVM Screen High gain acrylic Gain Viewing angle H gain Viewing angle V gain Viewing angle H gain Viewing angle V gain Quality View Metric QVM Screen High contrast glass Gain Viewing cone gain H amp V Viewing cone gain H amp V Quality View Metric QVM Brightness uniformity any screen Contra
33. 1376 er m o ma PS PW10100 60 1024 768 100 1392 Pow m ww om to ome HWP1075 62 1024 768 75 1344 ame m vw s el oe DMT1185 64 1152 064 85 1576 our m me m m m APP1175 66 1152 870 75 1 1456 COMES GENRE WX SUN1166X 1166 68 1152 900 66 1504 SUN1176X 1176 1152 900 76 1 1472 DMT1275A 1280 1680 II E DMT1285A 1280 1728 IBM1060Q IBM1 260G HWP 26 alt 1024 1024 1408 IBM1060Q IBM1260G HWP126 alt 1280 1024 1708 SUN1061Q 1024 1024 61 4 1424 E RE NS VSC1260G 1280 1024 1688 09 IE E E E E SUN1276G SNY1276G alt 1280 1024 76 1 1724 1280 1024 60 1 1688 DMT1260G PW1460 PW1272 1280 1024 1728 127 Analog Modes in Mode ID Order PW1280 1280 1024 1744 me SUN 1267G 1267 alt 1280 1024 66 7 1632 VSC1660V VSC1460 VSC1960 alt 1440 1080 60 1936 proni EOM MN E MU r1080p60 r1080p59 1920 1080 60 2200 E o o e nel o omm r1080p24 94 1920 1080 24 2750 ro o o map om ome PW1955 98 1920 1200 55 2112 ures sw EEE nm PW2046 118 2048 1536 46 2240 128 129 6 4 Puma Drawings Dimensions in millimeters Front 130 Be B gt O C23 Dim n Li 6 iem O o o o o o o o o o o o o o BE o SS ae o o o o o o o o o f 6 o o o o o o o o o
34. 30 5 775 mm Weight fully assembled 160 lbs 72 7 kg Shipping weight Stacking Horizontal Unlimited Vertical 4 Higher walls may need additional support Orientation 20 Tilt of top surface plane on any axis Chassis color Black Ventilation requirement 6 When air intake chimney is blocked Rear clearance at top see Installing Chimney Covers amp Tie backs on page 24 Screen size Aspect ratio 4x3 1 33 Diagonal 50 1270 mm Width 40 1016 mm Height 30 762 mm Mullion SCN 5250 GV GC glass 0 070 1 5mm screen to screen gap 0 160 4 0 mm Mullion SCN 5250 AG acrylic 0 020 0 5 mm screen to screen gap 0 070 1 7 mm Electrical and Heat Continued Specification Maximum Minimum Typical Notes Video input amplitude Separate RGB analog 1 0 V p p 0 5 V p p 0 7 V p p 75 ohm termination Composite analog 5 0 V p p 0 3 V p p 75 ohm termination TTL H and V sync 5 0V 2 5 V 3 5 V TTL at 330 ohm termination Input connectors 15 pin D sub female Analog 1 Analog 2 In and Out DVI Digital In and Out DVI standard BNC optional Composite video 4 pin DIN optional S Video In and Out RJ45 RS232 In and Out Frequency vertical 120 Hz 56 Hz Frequency horizontal 91 1 kHz 31 47 kHz 142 Electrical and Heat Continued Specification Maximum Minimum Typical Notes Dot clock 165 MHz AC requirements Line voltage 115 V range 120V 100 V 45 65 Hz auto ranging power factor 230 V range 240 V 200 V corrected Line current 115 V 2 lamps 4 3 A
35. 64 m SS HWP1075 62 1024 768 75 1344 wwo m rm m a a 1024i 1024 1024 3 1320 IBM1060Q IBM1260G HWP126 alt SIS 0 1 IBM1043 1053 43 5 1286 Analog Modes in Horizontal Resolution Order NEC1140B 5 Yes 1120 750 40 1456 m DMT1185 64 1152 864 85 1576 APP1175 66 1152 870 75 1 1456 SUN1176X 1176_ 69 1152 900 76 1 1472 SUN1176X 1176_ alt 69 1152 900 76 1 1504 4 RR imo DMT1275A 70 1280 960 75 1680 m 0 n m e oem DMT1285A 72 1280 960 85 1728 RENE IBM1060Q IBM1260G HWP 126 74 1280 1024 60 1760 m S m o s owa e ome SNY1274G 79 1280 1024 74 1 1712 wows ow ate eo to SUN1276G SNY1276G 81 1280 1024 76 1 1664 mama m wm m 16 DMT1260G PW1460 83 1280 1024 60 1 1688 rue a BE EEE A DMT1243G 6 Yes 1280 1024 43 4 1696 mess IESO sm sm A ES PW1280 86 1280 1024 80 1744 AAA m RR ie HWP1272G 90 1280 1024 72 1728 IBM1060Q IBM1260G HWP126 alt All un SUN1276G SNY1276G alt 81 1280 1024 76 1 1724 IBM1352 8 Yes 1360 1024 51 5 1824 A m m om im VSC1660V VSC1460 VSC1960 alt 91 1440 1080 60 1936 DMT1648 10 Yes 1600 1200 48 2160 O a O um mo ES Yes 30 1080129 9 1920 1080 2200 124 Analog Modes in Horizontal Resolution Order Ve A RS E 1080p30 1920 1080 2200 r1080p24 94 1920 1080 24 2750 PW1960 97 1920 1200 60 2112 mes ES PW2046 118 2048 1536 46 2240 meo s SES Analog Modes in Mode ID Order EIAO729X EIA0629 480i 4 alt _ 4 a EIA0729X EIA0629 480i 4 a se
36. A N deeessessect TT ooo RI ET oo Front view light tower cover all one piece On some Pumas the light shield does not have keyhole slots as shown here and there are no pins to fit into keyholes 85 5 4 Changing the Rotator or ColorPlus Filter The Puma has either a rotator or a ColorPlus filter at the output end of the light tower This needs to be changed periodically The light tower has a rotator or a ColorPlus filter at its output end the end opposite the lamps This filter a tan ma i wv a 7 A NE Rotator or ColorPlus filter is subject to deterioration over time because the high light intensity it receives Replace this filer every 8000 hours of Runtime Runtime is the total amount of time that any lamp is lit To see Runtime follow the menus shown amp The ColorPlus filter is an option only available in Puma XP or X and not in Puma UXP If you did not order this option you have the standard rotator Rotator is only here ColorPlus filter is in both sections It is important that you replace the filter with the same type Rotator Assembly 990 1014 ColorPlus 990 0174 86 The filter is held in place with two screws It is easily replaced from the front and still possible from the rear without lowering the light tower A WARNING Always turn off the lamps and turn off the main power switch before changing this filter 1 After
37. Advanced Options Miscellaneous Options 110 Advanced Options Color Balance 111 Advanced Options Lamp Settings 112 Advanced Options Serial Port Settings 113 Advanced Options Auto Setup Options 114 Advanced Options LCD Alignment 115 Advanced Options Menu Options 116 Program Information 117 Remote Control Functions 118 Analog Mode Tables 122 Puma Drawings 130 Connector Wiring 134 Regulatory Information 136 Meaning of Terms 138 opecifications for Puma 142 93 6 1 Menu Structures Picture Main Menu clarity size amp Position Wall amp Aspect Ratio Memory Input Levels Diagnostics Advanced Options gt gt gt gt gt gt gt Program Information The Picture menu has different items depending on the current source type You cannot adjust Frequency in Digital pic tures so that item is not in the Picture menu when the selected source is Digital You cannot adjust Horizontal Frequency in Analog because that is determined by the source so it is grayed out In the Source item the left right keys choose the source Other items can be adjusted if they are not grayed out The Freq Phase button opens the Picture menu directly claritv ZIUFLEIHILELXS hl 94 Picture Colorspace RGB Sync Type Separate H amp V Vertical Frequency 60 Hz Horizontal Frequency 43 38 kHz Pixel Frequency 65 02 MHz F4 Horizontal Resolution 1024
38. Green E Green Scale E Blue E Blue Scale NR Black Ea Colors O Gray CM Color Bars Press MONITOR three times to open the Test Patterns menu 106 The Test Pattern menu turns on a variety of internally generated test images These block any incom ing picture Be sure to choose None when you are finished testing clarity Grid Alignment Dashes 4x4 Checkerboard Uniformity Focus ODE 9 E3 Logo Diagnostics Setup Summary Main Menu Diagnostics clarity You cannot change anything in this menu It is for refer Sup summary clarity ence only The Setup Summary menu looks different for digital or video sources Slot is only visible when the current settings are exactly the ones in a numbered memory slot 107 Diagnostics Temperature Main Menu clarity Picture b Size amp Position p Wall amp Aspect Ratio d Memory gt Diagnostics clarity Input Levels L Serial Port Status b Ad d Opti EEE Test Patterns b Program Information b SENNA gt Hours b The temperatures come from sensors on the Temperatures clarity electronics module circuit board on the Trigger power supply circuit board near the lamps Lamp 35 C 95 F 80 C and near the air intake The lamps are hot Power Supply 24 C 76 F 60 C ter than indicated in this menu Note also Board 23 C 74 F 55 C that the maximum intake air temperature in Intake 21 C 70 F 45 C the specifications is 35 C 95
39. MBER 072 0001 02 DATED 16 NOVEMBER 2004 You may fax this form to Clarity Visual Systems Attention Manuals at 1 503 570 4657 Or you may email comments and corrections to Manuals ClarityVisual com If you use email please mention the 070 part number listed above What I like about this manual We love to read this part What I don t like about this manual We read this part too Error s I found in the manual Yipes We thought we were perfect In future manuals of this type I wish you would Thank you for taking the time to help us improve Contents 4 Some Basic Information 1 1 1 Basic Puma Background 2 1 Using the Remote Control 4 2 nterlocks and Fault Override 6 1 2 ESD Can Kill Equipment 8 1 3 Your Personal Safety Is Important 10 Finding the Problem 13 2 1 Reading the On Screen Code 14 2 2 Reading the Inside LEDs 16 2 3 Using the Factory Settings Menu 18 2 4 Finding Startup Problems 20 2 4 1 Startup Lamp Off Sequences 22 2 4 2 Lamps Will Not Strike 24 2 4 3 Which Fan Failed 26 2 5 Fixing Image Problems 28 2 5 1 Adjusting for Keystone 30 2 6 Mechanical Problems with Walls 32 Replacing Parts 33 3 1 Where Everything ls 34 3 2 Opening and Closing the Screen 40 3 2 1 Removing the Screen 42 3 3 Removing the Rear Panel 44 3 4 Lowering the Light Tower 46 3 4 1 Removing the Light Tower 48 3 5 El
40. Position Wall amp Aspect Ratio Memory T T YTF YF F Input Levels Advanced Options T Y Program Information Diagnostics clarity Cube Status P Serial Port Status b Test Patterns p Setup Summary b Hours b Temperatures clarity Trigger Lamp 35 G 95 F 80 C Power Supply 24 C 76 F 60 C Board 23 C 74 F 55 C Intake 21 C 70 F 45 C box You should continue to monitor the temperature from time to time manually Clarity s WallNet monitoring device can be set to send an email when temperatures are over a point that you set Intake temperature sensor This sensor is located below the lower panel on Side 1 It is easier to get to from the front 1 Remove the power supply cover 66 2 Remove the lower cover plate Lamp temperature sensor This sensor is located near the exhaust fan It is easier to get to from the rear but the illustrations show access from the front 1 Remove the upper cover on Side 2 2 The Lamp temperature sensor is located in this area Temp Sensor 67 68 4 Service for Optical Engine 4 1 Removing the Rear Turn Mirror 70 4 1 1 Removing the LCD 72 4 1 2 Removing the Output Fresnel 74 69 4 1 Removing the Rear lurn Mirror The rear turn mirror is just below the light tower There are two cable clamps on the sides of the rear turn mirror These are used as handles to lift the mir ror Removing the mirror The
41. Puma Series WN 5010 X WN 5020 XP WN 5020 UXP Service Guide l A Visual systems y Puma WN 5010 X Puma X WN 5020 XP Puma XP WN 5020 UXP Puma UXP 50 Display Wall Units Service Manual 072 0001 02 16 November 2004 2004 by Clarity Visual Systems Inc All Rights Reserved Contents of this publication may not be reproduced in any form without permission of Clarity Visual Systems Inc Trademark Credits Windows is a trademark of Microsoft Corp Clarity s Big Picture is a trademark of Clarity Visual Systems Inc All other names are trademarks or registered trademarks of their respective companies Disclaimer The information contained in this document is subject to change without notice Clarity Visual Systems Company makes no warranty of any kind with regard to this material While every pre caution has been taken in the preparation of this manual Clarity Visual Systems shall not be liable for errors or omissions contained herein or for incidental or consequential damages in connection with the furnishing per formance or use of this material Feedback About Manuals Clarity Visual Systems Inc is constantly striving to provide the best product available at a reasonable cost Part of this Clarity product is the manual If you have found an error in this manual or if you would like to make any comments about it you may use this form This form is used with the PUMA SERVICE MANUAL PART NU
42. The triple beep occurs whether Beeper is checked or not checked If the remote does not work Check the Remote LED on the electronics module It should flicker briefly each time a remote button is pressed whether or not the command can be exe cuted If this LED is on all the time it means the environment has lots of IR infra red radiation in it and that is probably overwhelming any commands from the remote Check the batteries in the remote MENU opens the Main ub The up down arrow keys move the select bar yellow high light The left right arrow keys change values in the selected item The right arrow can also take you to the next menu clarity INGE FREE Some of these hot keys go directly to the most used menus Some of them take you through a sequence of menus if you push the button more than once SOURCE and SETUP perform spe cial actions without menus PREV reverts to the previous menu ENTER goes to the next menu when it has a right pointing arrow toggles the highlighted item on and off executes the selected command 1 1 Basic Puma Background 1 1 2 Interlocks and Fault Override There are times when it is necessary to bypass the safety interlocks in order to service or test equip ment What trips the interlocks removing the rear panel removing the light shield These actions open a normally closed switch and the lamps go off These interlocks are easy en
43. a The lower rail must go between the lower guides b The upper rail must rest on the upper pin and sit between the upper guides Press the output Fresnel down to be sure it is rest ing on the pins on each side Move the clamps into place and tighten their SCICWS 5 Maintenance 9 1 9 2 9 9 9 4 9 9 9 6 General Maintenance Guidelines 76 Opening and Closing the Screen 78 Changing a Lamp Lowering Light Tower 80 5 3 1 Changing a Lamp Replacing the Lamp 82 5 3 2 Changing a Lamp Raising Light Tower 84 Changing the Rotator or ColorPlus Filter 86 Changing the Air Filters 88 Cleaning the Screen and Mirrors 90 75 5 1 General Maintenance Guidelines Here is a list of what needs to be done and when The details of each procedure are in the following parts of this section Lamps Change the lamp when it fails The lamp life is 8000 hours but this does not mean you should change the lamp when it reaches this age Half the lamps of a large sample will last longer than 8000 hours some of them considerably longer 5 3 Changing a Lamp Lowering Light Tower e 5 3 1 Changing a Lamp Replacing the Lamp e 5 3 2 Changing a Lamp Raising Light Tower Rotator or ColorPlus filter This filter deteriorates over time with all the light energy passing through it This should be done every 8000 hours of Runtime 5 4 Changing the Rotator or ColorPlus Filter Air filters Change the
44. an HERE 640 ITU0925X ITU0725K ITU072 a ITUO925X ITUO725K ITUO72 a 7 porca E NE UO M E E IBM1043 1053 43 5 1286 ASA IBM1043 1056 43 5 1280 ESA DMT1243G 1280 1024 43 4 1696 A ES IBM1352 1360 1024 51 5 1824 NAAA DMT1648 10 1600 1200 2160 Eee E ES APP0560 APP0560B 12 512 60 1 NEC0656D 13 56 4 DMT0685D DMT0685F 14 85 1 mE NON in XGA2 16 87 9 bases v RS IBM0770 PW0670 a 17 70 1 pe ml m IBM0770 PW0670 70 1 125 Analog Modes in Mode ID Order Br IBM0660 IBM0660D alt 19 640 400 59 6 824 IBM0660 IBMO660D 640 480 826 DMT0685 20 640 480 85 832 IBM0675 22 640 480 75 800 APPO667 APPO667 alt 23 640 480 66 6 896 VGA 24 mE 640 480 850 SMTO0760 480p 480SH 480p alt 25 640 480 59 9 800 SMTO0760 480p 480SH 480p alt 25 ze 640 480 780 SMTO0760 480p 480SH 480p 25 720 480 59 9 900 SMTO0760 480p 480SH 480p alt 25 ME 720 480 858 PWO860 26 852 480 60 1072 PWO775 28 720 576 75 944 DMT0856 30 800 600 56 3 1024 DMTO860 32 800 600 60 3 1056 DMT8085 34 800 600 85 1 1048 PWO8100 36 800 600 100 1072 PWO8120 38 800 600 120 1088 DMT0872 40 800 600 72 2 1040 PW0975 42 960 720 75 1248 720p59 720p60 44 1280 720 60 1650 DMT1075 46 1024 768 75 1312 HWP1075 48 1024 768 75 1328 APP1075 50 1024 768 74 9 1328 126 Analog Modes in Mode ID Order wo 5 tm m o ne SUN1077 1024 768 77 1 1360 mew m o IE ma oom SNY1072 1024 71 8 1296 mm m ma IES oe DMT1060 1 1024 1344 omes om 72 m om PW1090 1024
45. b Menu Options b Group ID can be 0 9 A Z caps only Unit ID can be 0 9 A Z caps only In combination this gives 1296 unique IDs A DOS clarity amp The ID is the identification of the individual GrouplD 0 cube The address is the part of an RS232 that Unit ID i specifies which cube or cubes should execute ASCII Response Type Symbolic the command Put another way the ID is the ASCII Response Terminator CR LF number on your house the address is the number on the envelope that tells the letter carrier where to take it ASCII Response Type determines whether the response comes back as text Symbolic or an command numbers with the cube ID Numeric or with the numeric data only Data ASCII Response Terminator determines what non printing character s are sent at the end of each message CR carriage return LF line feed Baud Rate is 2400 4800 9600 or 19200 Baud Rate 19200 clarity viral IYICE hel Press MISC four times to open the Serial Port Settings menu 113 Advanced Options Auto Setup Options Main Menu clarity Picture Size Position Wall amp Aspect Ratio Memory Input Levels Advanced Options rr YT T YT YF Diagnostics Program Information b Color Balance Lamp Settings Serial Port Settings Miscellaneous Options clarity rrr F LCD Alignment Menu Options The checked events occur when the input changes say from XGA to UXGA a new source is
46. ballast begins to lower the voltage to the lamp as the lamp draws more current Eventu ally the lamp voltage is around 100V About 6 seconds after the On command the elec tronics module looks at the ballast to see if it is supplying current to the lamp If it is the lamp is on and that lamp LED goes green If it the lamp is not drawing current from the bal last the electronics module shuts the lamp off waits 45 seconds and tries to strike it again checking 6 seconds later If the lamp does not strike and stay struck after 3 attempts the electronics module marks the lamp as failed and turns the LED red It will not try this 22 SQ 149U1O J pew JOU S9OA lamp again To reset the failed status you must cycle AC power so the electronics module is initialized again If a sense line between the ballast and the electron ics module the lamp may strike but it will curn off after a few seconds If the voltage at the lamp after it is on exceeds 110 VAC the ballast will turn the lamp off In most cases this is caused by the lamp If Auto Lamp in the Miscellaneous menu is checked the Puma does not wait for a lamp on command Auto Lamp On Power Up Sequence EE u NN AC switch on AC switch lights If it doesn t nothing else happens SIT 13410 BALLAST SUPPLY LED on power supply lights If it doesn t lamps won t light Fans run Lamps attempt to strike Jojeuu jou seog Lamps light come to fu
47. can some times tell where it is by its focus Use a white test pattern to see the dirt most easily Small specs of dirt or dust that are in very sharp focus are either on the screen itself or they are on the LED If the dirt is slightly out of focus it may be on the input or output Fresnel lens If the dirt is in soft focus it is probably a smudge on the large mirror Dirt on the output lens cannot be seen in the pic ture However that does not mean you should not clean this lens Dirt here will reduce the brightness of the picture but it won t show up as specs in the pic ture Stuck pixels Sometimes you will see a stuck pixel This will show as a bright spot of color easily visible on a black test pattern Stuck pixels are not unusual Up to ten stuck pixels is within the warranty tolerance as long as they are not touching each other 91 92 6 Reference Material 6 1 6 2 6 3 6 4 6 5 6 6 6 7 6 8 Menu Structures 94 Picture 94 oize amp Position 95 Size amp Position Viewport 96 Wall amp Aspect Ratio 97 Memory 98 Memory Recall 99 Memory Save 100 Input Levels Analog Sources 101 Input Levels Digital Sources 102 Input Levels Video Sources 103 Diagnostics Cube Status 104 Diagnostics Serial Status 105 Diagnostics Test Patterns 106 Diagnostics Setup Summary 107 Diagnostics Temperature 108 Diagnostics Hours 109
48. ce is black Try another source or this source into another Puma Both lamps failed Try one lamp known to be good Swap the electronics module Both ballasts failed Try one ballast known to be with a known good one good 1 Ifthe picture is all blue check the source No turn mirror o e e 2 Did Some VCRs generate a blue screen when they you torget to replace It have no tape inserted Object blocking light Check shelf in light shield n Watch the inside LEDs while you turn on AC power Screen black menu not visible Read Startup Lamp Off Sequences on page 22 to know what you should expect Cause of black Then read Reading the Inside LEDs on page 16 screen to know what the LEDs and trying to tell you If red or amber lights see Reading the On Screen flash on screen Code on page 14 for help One Lamp Will Not Light Interlock open Check On Screen Code Cause Fix or Test page 14 or LEDs 16 Two Bad lamp Try a lamp known to be good Use a lamp you have seen work else where interlocks light shield and rear panel Lockout Check On Screen Code or LEDs Cycle AC power No 350 volts Check LED on power supply No 350 volts Check large 350 volt cable from power supply to ballasts 20 Bad ballast Try a ballast known to be good Bad connections Check the connections to the bal last both the large connector 350V and the smaller one control Screen is white If the screen is all whit
49. d the Revision number of the firmware 117 6 2 Remote Control Functions These functions are shown on the next several pages See Input Levels Analog Manual Levels clarity Turns the lamps on and off Maximum in image 254 255 254 Brightness offset M m E Red 52 Green gum 43 Blue N 82 i Contrast gain o 55 Red oo 50 Green 52 clar t d Blue Es 51 VITAE VRE Picture Position Clarity Main Menu clarity lee arrow keys lo move image jd Horizontal Position 256 Vertical Position 28 Size 8 Position gt Wall amp Aspect Ratio gt Memory gt Input Levels gt Zoom Top amp Left fi Jse arrow Keys to move bottom and right of image window Diagnostics gt 1 Advanced Options gt Program Information gt 0 1 See Size amp Position 2 on page 95 Image Resolution 1024x768 This Cuba 512384 one 1 2 Zoom Bottom 4 Right Usa arrow keys d move b tlom and right of image window 2 1 0 1 Image Resolution 1024x768 This Cuba 212x384 xe 1 2 118 See Memory on page 98 Recall ET BE 17 025 O33 2 TE A 4 EJ 5 Os 17 Da Save clarity Ed Be 017026033 2 TE KZ 4 EJ 5 6 Ll Je Cuba Statuz clarity kg1o 18 126 O 34 Dt 019477 365 61120200 28 36 01310 210 29 0 37 14 0 22 L 130 38 115 123 131 039 16 24 132 40 io O 18 L 126 DL 134 Ot O19 4427 35 bii O z2 02 136 L1 3 D 2110 2 37 L 14 0 22 30 138
50. d to 3 when this cube s group ID 3 Not This Cube a command meant for one or more other cubes in this circuit but not this one such as addressed to 45 or 4 or 6 when this cube s ID is 37 This Cube Alone a command address exclusively to this cube such as addressed to 37 and this cube s ID is 37 e Not Addressed direct a command with no address Press MONITOR twice to open the Serial Port Status menu Cube Status clarity gt F F Serial Port Status clarity Commands Received 345 Replies Sent 23 Last Packet Type Operation Last Packet Address This Cube Alone Bytes Received 32569 Bytes Sent 425 Most Recent a Beg AA SER A Be Boll scd AS GG do M MTM ERS SEE Ops een e Bytes Received counts bytes received whether addressed to this cube or not Bytes Sent counts bytes this cube sent out Most Recent shows the last several bytes decimal equivalent of the ascii hex value and the actual text of all commands received by this cube whether addressed to it or not It does not show bytes or text sent 105 Diagnostics Test Patterns Main Menu clarity Picture Size Position Wall amp Aspect Ratio Memory T YT T YT YF Diagnostics clarity Input Levels wT Cube Status gt Diagnostics Serial Port Status Advanced Options Test Patterns gt Program Information b Setup Summary b Temperatures b Hours b Test Patterns 1 White O Gray Scale EN Red E Red Scale EI
51. dge Setting the screen on one corner may cause the screen frame to warp and the screen glass to crack Eam GATTA screen Do this on both sides The nut has a shoulder that fits into the slide arm You must loosen it enough so the shoulder is Shoulder on nut as seen from the slider side Shoulder on nut as seen from the outside 42 Shoulder nut Keyhole slot Screen prop in stored position 43 3 3 Removing the Rear Panel The rear panel has two sliding doors for cable access You can remove the whole rear panel and per form all service from the rear 1 If the lamps are lit turn them off and wait about a minute until the fans stop 2 Turn off the AC power switch and remove the power cord It is not necessary to remove input and output cables 3 Loosen 12 Y4 turn screws and remove the panel The two sliding doors come with it 44 Serial number is on this label 45 3 4 Lowering the Light Tower You must lower the light tower to change lamps There are separate instructions for front and rear From the front 4 Loosen the two light tower screws 1 Remove the power cord A WARNING If the AC cord is connected and the switch is on and the interlocks are bypassed the lamp terminals carry a voltage 2 With the screen open in work position remove the light shield a Loosen two screws top and bottom center on the light shield b Pull the light shield forward and out There a
52. e press MONITOR on the remote Screen white menu visible Cause of white screen White test pattern on Curtain on and curtain pattern is white Source is white Check Test Pattern menu Press Curtain button Try another source or this source into another Puma Screen white menu not visible Cause of white screen LCD cable is not con nected this is the only cause of a white screen and no menus Check LCD cable connection at the electronics module and at the LCD end 21 2 4 Finding Startup Problems 2 4 1 Startup Lamp Off Sequences It s helpful to know how things should work The startup sequence This is what is suppose to happen when you turn on the master AC switch on the power supply Normal Power Up Sequence Time sec y D D Q lt ELM AC switch on AC switch lights If it doesn t nothing else happens switch lights If it doesn t nothing else happens AC switch lights If it doesn t nothing else happens BALLAST SUPPLY LED on power supply lights If it doesn t lamps won t light Lamps cannot be lit until the next step Fans stop Lamps can now be lit Fans start Lamps attempt to strike Lamps light come to full brightness slowly How a lamp strikes The power supply feeds 350V to the ballast When the ballast receives an On command from the elec tronics module it provides about 15kV to the lamp This strikes an arc in the lamp Immediately the
53. e bottom edge of the rear turn mirror rests against the Stop Pin not on top of and not below Mirror Clamp Stop Pin gt 2 Replace the Mirror Clamps and screw them in 71 4 1 Removing the Rear Turn Mirror 4 1 1 Removing the LCD Before you attempt this do what it says in Section 4 1 Removing the Rear Turn Mirror and help the bottom of the LCD frame come up past LA WARNING the copper spring with the other hand Do not remove the LCD until you remove the rear turn mirror The rear turn mirror covers the bottom part of the LCD electronics board See Removing the Rear Turn Mirror on page 70 Removing the LCD assembly Pictures are from the rear After you remove the rear turn mirror follow these steps 1 Disconnect the LCD cable from the LCD elec tronics board 3 Lift the LCD assembly up CAUTION As you remove the LCD assembly take care that it does not touch any other paris You could scratch the polarizer or other optical paris and this may show in the picture Take care where you put the LCD assembly It may be best to stand it on the bottom and lean it against something so the optical parts do not touch any thing 2 Lift the LCD assembly from the center of the top with one hand 72 Replacing the LCD assembly 1 The LCD assembly should be to the rear of the guide pins Output Fresnel in place rear view LCD assembly goes to the rear of the pin 2 The bottom of
54. ectronics Module 50 3 6 Power Supply 52 3 7 Lamp Ballasts 54 3 8 Fan Lamp and Intake 56 3 9 Fan Exhaust 58 3 10 Fan Optics PBS Cooling Fan 60 3 11 Fan LCD and Power Supply 62 3 12 Fan Ballast 64 3 13 Temperature Sensors 66 Service for Optical Engine 69 4 1 Removing the Rear Turn Mirror 70 4 1 1 Removing the LCD 72 1 1 1 1 vii viii 4 1 2 Removing the Output Fresnel 74 Maintenance 75 5 1 General Maintenance Guidelines 76 5 2 Opening and Closing the Screen 78 5 3 Changing a Lamp Lowering Light Tower 80 5 3 1 Changing a Lamp Replacing the Lamp 82 5 3 2 Changing a Lamp Raising Light Tower 84 5 4 Changing the Rotator or ColorPlus Filter 86 5 5 Changing the Air Filters 88 5 6 Cleaning the Screen and Mirrors 90 Reference Material 93 6 1 Menu Structures 94 6 2 Remote Control Functions 118 6 3 Analog Mode Tables 122 6 4 Puma Drawings 130 6 5 Connector Wiring 134 6 6 Regulatory Information 136 6 7 Meaning of Terms 138 6 8 opecifications for Puma 142 Index 145 Some Basic Information 1 1 Basic Puma Background 2 1 1 4 Using the Remote Control 4 1 1 2 Interlocks and Fault Override 6 1 2 ESD Can Kill Equipment 8 1 3 Your Personal Safety Is Important 10 1 1 Basic Puma Background If you are new to Puma and Clarity Visual System products start here T
55. een used to wipe something else such as a table There could be microscopic particles of grit in the cloth and these can scratch the screen Do not use a sponge that has been used to clean other things It is very difficult to get grit out of a sponge once it is in there Buy a new sponge and keep it for this purpose only What to use for a cloth White cotton cloth is better for cleaning than col ored cloth The dyes in some colored cloth tend to make it less absorbent Paper towels tend to leave lint A better paper towel for cleaning is Scott Shop Towels These blue lintless paper towels are generally available at auto parts stores home fix it stores and hardware stores Cheesecloth is another good choice This open weave cotton material is light and absorbent Same cleaner for mirrors lens You may use the same cleaner for the large mirror and the lens However in most instances the mirror and lens only have dust It is best to blow this away using clean air or wipe it away using a clean cloth Clean compressed air is available in pressurized cans from stores that sell cameras What about dust If the mirror has only light dust and nothing greasy or oily you can wipe the dust of with a dry cloth Or use a Swiffer Swiffers are good at picking up dry dust but they will not remove oil or grease and they can t be used with liquid cleaners of any kind Where is the dirt When you see dirt in the picture you
56. ers Sometimes it helps to lift the screen slightly as you press in on the corners If screens do not go back into place easily it may be that the original build was not done well This can be difficult to fix after the wall is complete To test whether the wall is well constructed mea sure the wall diagonally from one corner of an outside screen to the opposite corner If these two measure ments are not the same the Puma wall is not rectan gular The most likely cause of a non rectangular wall is that the first row of Pumas was not laid straight orig inally Perhaps the floor or platform was not straight and no shims were used to compensate for this Screen fit problem 2 If the distance between adjacent screens changes when they reach their fullest extent the wall is not straight 32 3 Replacing Parts 3 1 3 2 3 3 3 4 3 9 3 6 3 7 3 8 3 9 3 10 3 11 3 12 3 13 Where Everything Is 34 Opening and Closing the Screen 40 3 2 1 Removing the Screen 42 Removing the Rear Panel 44 Lowering the Light Tower 46 3 4 1 Removing the Light Tower 48 Electronics Module 50 Power Supply 52 Lamp Ballasts 54 Fan Lamp and Intake 56 Fan Exhaust 58 Fan Optics PBS Cooling Fan 60 Fan LCD and Power Supply 62 Fan Ballast 64 Temperature Sensors 66 33 3 1 Where Everything Is The next several pages shows where all the parts are Front or rear
57. from q BO N 94 Removing from the Rear 1 Turn off the power and remove the power cord 2 Disconnect the two cables to the top of the bal last 3 Remove the ballast plug from the lamp You can usually do this without lowering the light tower 4 Loosen the screw on the ballast and take it out Installing from the Rear In general reverse the steps above noting these points 1 Thread the lamp cable in first then fit the tabs into the slots and tighten the screw 2 Connect the lamp plug 3 Connect the two cables at the top of the ballast 55 3 8 Fan Lamp and Intake The three lamp fans are mounted on a plate forward of the lamps These and the intake fan connect to a board on the lamp fan assembly Whether you are replacing one of the lamp fans or the intake fan you must remove the lamp fan assembly All four fans are plugged into a board that is not accessible until you remove the lamp fan assembly Removing the lamp fan assembly 1 Turn off the AC power 2 Disconnect the lamp plugs 3 Disconnect the Optics Fan connector and remove the cable from its clip Rear view 4 Disconnect the two wires to the light shield inter lock switch Light shield inter lock switch Rear 5 Lower the light tower 6 Remove the light tower from the lifting frame a Loosen the two screws at the sides that hold the light tower onto the vertical traveler Front view Light tower screw on Side 1 Similar scre
58. h all the video informa tion is sent on one wire Distribution amplifier a device that takes in one input and gives out many of the same type DAs are avail able for video computer and digital signals One display unit without regard to oth ers that may be in a wall with it See also cube unit Digital Video Interface a standard for distributing computer pictures in digi tal form electronics The electronic part that controls native resolu The resolution of the LCD or DMD module almost everything about the display tion itself This is the highest resolution It converts incoming pictures to a the display can show but in some form the LCD can use to display pic products the display will accept tures and provides control through higher resolutions an the remote control and RS232 con nections to other functions such as NTSC The television system used in North turning lamps on and monitoring America Japan and parts of South fans America It stands for National Televi sion Systems Committee the group Fast key One of the buttons on the remote con that originally approved it See also trol that takes you directly to a menu PAL and SECAM or chain of menus PAL The television system used in most of Fresnel lens A flat groove material often plastic the world It stands for Phase Alterna that performs functions similar to a tion Line See also NTSC and normal lens Used extensively in Clar SECAM ity LCD products
59. h around to do this After you change a lamp When you put in a new lamp reset the time counter for that lamp 84 Main Menu clarity Picture Size amp Position Wall 8 Aspect Ratio Memory WWW v Input Levels Diagnostics gt Advanced Options N O YN A Program Information Diagnostics clarity Cube Status gt Serial Port Status gt Test Patterns gt Setup Summary gt Temperatures b Bein clarity System Time 02543 23 Running Time 01988 24 Lamp 1 01988 24 Lamp 2 01867 34 Reset Lamp 1 hours l ENTER Y Confirm Lamp Hours Reset clarity Are you Sure Yes No Press MENU Select Diagnostics and press ENTER Select Hours and press ENTER Select the lamp number you replaced Lamp 1 is on the left as you view the Puma from the front Press ENTER Press the left arrow key to select Yes red and press ENTER Why reset lamp hours This is for your information and your records only It is not required for operation or for warranty replacement TIE L n A A HAC a E Light tower in raised position looking Light tower in raised position looking Light tower in lowered position seen at it from the front left side The cir at it from the front right side The from front left cled screw is one of two that hold up second screw is behind the optics the tower fan creme F CODA eee CILINDRO oem
60. he whole wall when in Wall Mode do not match Scale Mode and Justify are used to fit the picture onto the cube or wall Scale Mode is Fill All Crop Letterbox or Widescreen Fill All stretches the picture as necessary on one axis to fill the screen All of the picture is shown Letterbox fills the screen by zooming until the first edges touch the screen edges sides or top bottom and leaves the rest of the screen filled with the Cur tain color All of the picture is shown Crop fills the screen by zooming until the second edges touch the screen edges and crops the rest Some of the picture will be cut off Widescreen forces a 16 9 1 77 aspect ratio to dis play compressed DVDs correctly All of the picture is shown Justify moves the picture to the top middle or bottom or to the left center or right This has no function when the Scale Mode is Fill All The Wall button opens the Wall amp 97 Memory nom clarity Main Menu clarity Picture b Save Size amp Position b Delete Wall amp Aspect Ratio b Input Levels P Memory clarity Diagnostics b Advanced Options Recall r cm a Om 225 Program Information b Delete Memory clarity Recall Save ET The Delete menu looks like the Recall menu It is not necessary to delete a memory slot before saving something new Recall clarity mi Me 017023033 12 Mio 0O 18 025 134 Ms 01 O 19 427 35 Ms M12 0200 28 136 Ms 013021029 037 16 714 C 22 L 130 I
61. his Service Guide covers several different models of Puma plus all the options and variations thru 16 NOVEMBER 2004 Puma models covered in this manual Native Resolution WN 5020 X 1024 x 768 Can be upgrade to 2 lamps 1 Resolution of the LCD All Pumas accept these input types e analog computer pictures from UXGA 1600 x 1200 down to VGA 640 x 480 RGB and RGBS in the same range HDTV 1080i and 720p digital computer pictures DVI video with VIM option for NTSC PAL and SECAM Weight The Puma with screen attached weighs 160 Ibs 72 7 kg 1 1 1 Using the Remote Control Lots of troubleshooting is done with remote control The remote control lets you control the Puma and get it setup and adjusted initially A complete description of the remote control func tions is found in Menu Structures on page 94 Remote control activity Normally the Puma beeps once whenever a remote Miscellaneous clarity O Curtain Pattern White button is pressed E AUESIC RAGS This beeping can be EZ Plug and Play EDID Enable turned off in the Mis cellaneous menu Even if Beeper is not checked the Puma will beep when the LAMP OFF or LAMP ON button is pressed The Puma will triple beep when any command is given from the remote that the Puma cannot execute Pressing the LAMP ON button when the lamps are already on or when an interlock is open will cause a triple beep This means I can t do it
62. ime Lamp 2 01867 34 Lamp 1 and 2 is supposed to be the amount of time Reset Lamp 1 hours the lamp has been on but it may be only the Reset Lamp 2 hours amount of time since this meter was last reset To reset lamp hours select one of the Confirm Lamp Hours Reset clarity resets press ENTER press the left arrow press ENTER again Are you Sure Yes No Confirm Lamp Hours Reset clarity Are you Sure Yes No 109 Advanced Options Miscellaneous Options Main Menu clarity Picture Size Position Wall amp Aspect Ratio Memory Advanced Options clarity Program Information gt Lamp Settings Input Levels rr YT T YT YF Serial Port Settings Auto Setup Options LCD Alignment Menu Options T FT YTY YT YT Y Beeper turns on a beep sound every time l r a remote button is pressed The Puma AEE EEO clarity will always beep on a few remote com mands such as Lamp on off even RA Beeper O Z o when the Beeper is not checked Puma L Curtain Pattern White will always triple beep when a remote NJ Auto Codes button asks itto do something it cannot i Plug and Play EDID Enable do such as turn on the lamps when they are already on or turn on the Curtain Pattern is a choice of any of the lamps during lockout Puma does not solid color test patterns or the logo This beeps on RS232 commands is displayed when you press CURTAIN Auto Codes checked means the Puma will immediately display the On Screen codes
63. inutes after the lamp is is removed wear UV protective goggles turned off Glass The screen is glass the mirrors are glass High voltage The lamps are struck started with and the lamps are glass Glass breaks about 20 000 volts The lamp terminals carry a voltage of about 75 volts even when they are oft WARNING AVERTISSMENT WARNUNG N WARNING If you are not a qualified service technician you should not do anything shown in this Ser vice Guide TURN OFF POWER SWITCH BEFORE OPENING COVER HOT LAMP INSIDE ALLOW AT LEAST 15 MINUTES FOR LAMP TO COOL BEFORE REPLACING RISK OF EE HANDLE BULB WITH CARE SEE USER S MANUA FOR LAMP REPLACEMENT COUPER L ALIMENTATION ELECTRIQUE AVANT OUVERTURE DE LA FACE AVANT ATTENTION LA LAMPE EST CHAUDE LAISSER REFROIDIR AU MOINS 15 MINUTES AVANT SON REMPLACEMENT RISQUE D EXPLOSION MANIPULER L AMPOULE AVEC PRECAUTION SE REFERER AU MANUEL DE L UTILISATEUR POUR TOUT REMPLACEMENT DE LA LAMPE DEM FFNEN DES DENKELS STROM ABSCHALTEN VORSICHT EXPLOSIONS GEFAHR LAMPE IST HEIR WARTE WENIGSTENS 15 MIN F R DIE LAMPE ZUM ABKUHLEN VORSICHT MIT DER LAMPE BEIM HANTIEREN FOLGE ANWEISUNGEN FUR DEN LAMPEN WECHSEL IM REPARATUR MANUAL Hazardous voltage inside Can shock burn or cause death Disconnect power cord before servicing this unit Refer to service manual for details No user serviceable parts inside Refer all service to qualified serviceman 334 0100 0
64. ion in a given situ ation amp The two enemies of any display system are dust and heat Agents that clog air filters These agents or factors are particularly hard on air filters in Clarity displays filling them with dust and dirt faster than normal e Subways have lots of metal or rubber particles plus other dirt floating in the air Shredder A wall of displays had a paper shredder tucked out of the way behind them Airports generate lots of dirt particles particularly in the baggage area New construction generates dust from sawing wood and drywall board Any clean environ ment such as a board room that undergoes reno vation will also generate dust Fast food restaurants generate grease particles It s perfectly safe to use Clarity Visual Systems dis plays in these environments but you should check the air filters more often If the environment changes new construction increase your vigilance It s easier to change the air filter than to take the Puma apart and clean the optical system How to change the air filters amp All pictures are shown from the front 1 Remove the air filter cover You can see the two air filters now 88 2 It will be easier if you remove the power supply cover and the fan cover too a The power supply has two captive screws b The fan cover has 6 Philips screws You must remove the power supply cover first then the fan cover Remove the upper filter first by pu
65. ion of 139 enter button 5 121 environmental specifications 144 exhaust fan 38 cable 58 replacing 58 F factory defaults reset to 18 factory settings menu 18 failed lam indication 104 fan board 37 lamp 104 location of 26 status 104 which failed 26 which one failed 56 63 fan LEDs 16 fast key definition of 139 fault override 6 FCC regulations 136 feedback about this manual v fill all 97 filter ColorPlus 86 firmware revision number of 117 fixing image problems 28 flip horizontal and vertical 18 freq phase button 121 frequency max min 142 Fresnel lens definition of 139 front cable access 34 front service 34 functions remote control 118 G gain screen 143 144 gamma 18 Glass Wax 90 global 105 glossary 138 gray balance 111 group ID 113 guidelines for routine maintenance 76 H H amp V sync definition of 139 H position 116 heat from displays 143 height outside inches 142 height outside mm 142 height wall 97 horizontal edge LCD 115 horizontal flip 18 hours lamp 109 lamp resetting 84 running time 109 system time 109 ID definition of 113 image alignment 115 Image Problems fixing 28 input amplitude 142 input levels computer sources 101 digital sources 102 video sources 103 inputs clearing last 10 from memory 18 installing a lamp 82 intake air temperature 108 sensor 37 intake air temperature sensor 66
66. l hold it up Lower it slowly 7 Near the bottom be sure the hooks on the rear of the light tower catch the holes on the back rail If the hooks do not go into the holes the light tower may go even lower and damage the rear turn mir ror below it View from rear Hooks on light tower going into holes Light tower at the bottom of its safe travel Reflection of light tower in rear turn mirror Raising the light tower Raise the tower until you hear and feel the spring latches engage Tighten both light tower screws finger tight Always tighten the screws Do not depend on the latches to hold the tower up even for a moment Reconnect the lamp and optical fan cables Put the optical fan cable in its clip 47 3 4 1 Removing the Light lower You must remove the light tower to replace lamp and intake fans or replace the tower The light tower rides up and down on a traveler It 5 Tilt the top of the light tower toward the screen is held onto this traveler by hooks at the bottom of and lift it out the traveler and by two screws These hooks are on the forward side of the traveler They are not the Replacing the light tower same as the hooks on the rear that prevent the trav 1 Lower the empty traveler to the bottom and be eler from touching the rear turn mirror sure the rear hooks engage the holes in the back rail Front view These two slots on the forward side of the bottom of the traveler
67. left edge 115 left or right side 34 leg rest 34 legs 34 letterbox 97 level computer sources adjusting to 101 digital sources adjusting to 102 video sources adjusting to 103 level button 118 lifting handles 34 light shield 35 36 interlock 16 interlock switch 56 Light shield screws 47 light tower 35 36 37 cover 81 lowering 46 raising lowering 84 replacing 48 screw 56 stops 36 46 47 Lion definition of 139 lockout 24 logo splash screen 18 lost signal retry on 114 lowering the light tower 46 M main AC power switch 35 maintenance routine 76 manual adjustment of levels for computer sources 101 manual feedback about this v manufacturer s address 136 Margay definition of 139 meaning of LEDs 17 25 meanings of terms 138 measurements 130 mechanical specifications 142 memor clearing last 10 inputs 18 memory current data in 100 menu 98 number of 100 overwriting a 100 recalling a 99 saving to a 100 slots 98 99 100 ABCDEFGHIJKLMNOPQRSTUVWXYZ 147 ABCDEFGHIJKLMNOPQRSTUVWXYZ menu auto setup options 114 button 5 chains diagrams of 118 color balance 1 11 delete 98 diagnostics 106 factory settings 18 H position 116 lamp settings 112 LCD alignment 115 memory 98 menu options 116 miscellaneous options 110 not visible 21 picture 94 picture position 95 position 95 recall 99 save 100 serial port settings 113 serial port status 1
68. light output and a darker picture 5 Screw in the holding screw all the way amp It is VERY important that this screw be tightened all the way If it is not the lamp will not be correctly aimed resulting in diminished light output and a darker picture 6 Plug in the lamp cord It is keyed so it only goes in one way Resetting lamp hours This is not a necessary step but if you are keeping track of lamp hours for each lamp don t forget to do this 82 Lamp and tabs on the front Light tower with lamp screw circled Light tower with lamp screw circled seen from the front left side Arrow seen from the front right side Arrow points to lamp plug points to lamp plug Lamp tabs seen from rear The screw in this picture is for the light tower not the lamp 83 5 3 Changing a Lamp Lowering Light Tower 5 3 2 Changing a Lamp Raising Light Tower Raise the light tower until it snaps into place then tighten the two screws and re install the cover Raising the tower l 2 3 Raise the light tower straight up until it clicks into place with the spring latch Tighten the two screws that keep the tower up Reinstall the light tower cover a Slide the cover toward the rear getting the two keyhole cutouts and one slot to slip under their respective pins Some Pumas have a light shield without keyholes and there are no pins b Tighten the two screws From the rear you will have to reac
69. ll brightness slowly Fans continue to run ro ac pa em Lamp Off Sequence sqg1 19410 5 e D O O A Lamp Off command Lamps go off immediately received Fans continue to run Fans stop Lamps may now be lit again Jayeu jou seo D 3 Oo D D 5 D D FANS 000000000C00GDVO 2 AARAZASYSSSERES m fmm o do m 77 gt gt ZN NZmge Ef TZ 2 u O SN Foe BO I 2 zw 9 lt m E T a ws C a m o g o 9 un Oe y 3 Q27 8 23 53 23 2 4 Finding Startup Problems 2 4 2 Lamps Will Not Strike Here are some possible reasons the lamps will not strike This list may not cover all possibilities When you try to start the lamps with the remote you may get a triple beep This means the Puma is not going to strike the lamps Why not Interlock open If the Interlock LED is red an electrical interlock switch is open One switch is closed when the rear panel is in place The other is closed when the light shield is in place If either switch is open the lamps will go off and not come on again until these switches are both closed See Reading the Inside LEDs on page 16 Waiting period If the Ready LED is amber the system is in a wait ing period waiting for the lamps to cool before strik ing them This period always occurs after the lamps are turned off It also occurs soon after AC power is applied or re applied Lockout If the Ready LED is red the system is in lockout Y
70. lling down on it Pull up on lower filter to remove it Tilting the top corner toward you When you install new filters pay attention to the AIR FLOW arrow on the filter The arrow should point toward the center of the Puma Install the lower filter first then the upper filter Air filter cover removed Upper air filter for lamps Lower air filter for power supply and LCD LCD fans Power supply cover Fan cover 89 5 6 Cleaning the Screen and Mirrors Any good cleaning solution will work well as long as you do not spray it directly on the screen ZN CAUTION Whether the screen is glass or acrylic don t lean on it Don t let it get scratched Protect it ZN CAUTION Spray the cleaner on the cloth NEVER spray anything on the screen Do not let any liquid drip down the screen It will wick up between the screen layers When liquid gets between the screens it is impossible to remove The screen is permanently ruined Why is the screen ruined The screen is made of several layers The outer layer is glass but there are inner layers of acrylic that are Fresnel lenses If liquid runs down the screen col lects at the bottom and wicks up between these lay ers it is impossible to get it out Both sides You can safely clean both sides of the screen as long as you are careful to prevent liquid from running down to the bottom of the screen Cleaners to use Claire 50 Glass Cleaner is go
71. module level not the R Y One of the components of compo component level That IS the techni nent video See also component cian changes the whole electronics video and colorspace module rather than changing a small part in it mullion The metal edge surrounding the screen material that holds the screen in place 139 Sync on green usually for RGB Puma UXP sources source A source of pictures such as a com See also non UXP puter a VCR a DVD player or the loop thru from another Clarity cube stack A group of displays physically bolted tures with a resolution of 640 pixels PAL or SECAM pictures SVGA Super VGA a standard for distributing analog computer pictures with a res video input See VIM olution of 800 pixels by 600 pixels module S Video A video distribution system in which VIM Video Input Module an optional board the luminance brightness and which plugs into the electronics mod chrominance color are sent on sep ule that allows S Video and compos arate wires Short for Super Video ite video inputs SXGA Super extended VGA a standard for wall A group of displays physically bolted distributing analog computer pictures together Not possible with Pan with a resolution of 1280 pixels by thers 1024 pixels Wildcat The name for any Clarity model begin Video Graphics Adapter a standard for distributing analog computer pic SECAM The television system used primarily UXP Refers to all Lions Panthers Puma
72. mps Exhaust n 1 On Lamp amp Intake On 2 n Ballast 1 On Ballast 2 On Interlock Lamp 1 and Ballast 1 are on Optics On Ok the left as you view the Puma PS amp LCD On from the front Lamp amp Intake Fan is actually 4 fans Mode ID 182 Last Fault Interlock 0175 05 Mode ID Each mode has a number and this is the number of the one used now For XGA for instance there are several each with a different vertical fre quency number of active lines total number of lines Last Fault Shows the last event that caused the lamps to go off and the elapsed system time not clock time in hours minutes since that happened Time is in 5 minute increments and does not update while the menu is open Diagnostics Serial Status Main Menu clarity Picture Size amp Position Wall amp Aspect Ratio Memory T T YTF FTF F Input Levels ER Advanced Options T Program Information b Test Patterns Setup Summary Temperatures Hours Commands Received is the number of commands that have passed through this Puma whether or not they were addressed to it Replies Sent is the number of replies this cube sent Last Packet Type will be most commonly an Event or an Operation You might also see Bad CRC or Bad Header if the packet were sent incorrectly Last Packet Address might be e Global a command meant for all cubes or a command meant for a group of which this cube is a member such as a command addresse
73. now Receiving IR radiation not motused m Ready for On com Lockout must cycle AC Lamps on or no power mand lamps enabled power to reset Source Source absent or No power to electronics Selected source is valid selected source not valid OS FANS 000000000000000 JJ JU DD 20 gt Ss TU ITI m mhoRomMAa REPS RED So8 8 7 m SC LS lt Fr LL E oO gt E ES 2 4 Finding Startup Problems 2 4 3 Which Fan Failed There are 11 fans but only 6 fan indicator LEDs 90 FAN O CO gt dW3i O goynos O Agvas O yi310H38 O awd zezsy O viva zezsy O 4290 TH31NI O 031 Sd SILLdO 000 LSNVHXS gt 233 Fan LED Where the fans are PS 4 LCD 3 fans 1 fan on power supply 2 fans on LCD Optics 1 fan on Light Tower below Lamp 2 Ballast 2 Below Ballast 2 Ballast 1 Below Ballast 1 Lamp Intake 4 fans 1 intake fan across lamps 3 lamp fans behind lamps 1 fan blows up exhaust chimney 26 Intake and Lamp fans When one of these four fans fails how can you tell which one 1 Turn off the AC power 2 Remove the two lamp cables the cables from the ballasts 3 Working from the front remove the light shield Working from the rear remove the rear panel 4 Turn on the AC power It is not necessary to bypass the interlock you opened 5 Observe the Intake fan Inm Two views of Intake Fan from the Rear 6 Turn on AC power All fans will try to s
74. o lis 26 C134 JM L1 19427 DJ 35 mM 12 O 20 O 28 136 113 72110129 137 114 122 130 138 115 023031 O39 16 24 L 32 L 40 Save ENTER Save clarity Save to Slot 1 Name AN1 1024x768 2x2 1 2 ES Source Analog RGB 1 Colorspace RGB Resolution 1024 x 768 Wall 4X Ve Scale Justify Widescreen Center Position 328 4 Zoom UL LR RT Tq Viewport UL LR TU UO 740 78 J Frequency Phase 1344 1 0 4A Sharpness Normal Black Level 52 50 104 White Level 178 131 135 Save clarity Save to Slot E Save Now ES Source Analog RGB 1 Resolution 1024 x 768 Colorspace RGB Resolution 1024 x 768 Wall 232 12 Scale Justify Widescreen Center Position 328 4 Zoom UL LR 1 0 4 1 2 Viewport UL LR 0 0 0 0 Frequency Phase 1344 10 8 Sharpness Normal E Black Level 52 50 104 Input Levels Analog Sources Main Menu clarity Picture Size amp Position Wall amp Aspect Ratio Memory T YT YTF F Diagnostics b Advanced Options b Program Information b To set levels semi automatically display a black pic amp For Digital Sources see page 102 amp For Video Sources see page 103 When the source is Analog 1 or 2 and has RGB color space See What Does Colorspace Mean on page 66 clarity GD Auto White Level gain Center Point 2 1 4 o Black Level offset Al J 55 Input Levels
75. od glass cleaner It is a foaming spray in a pressurized can It is sold under many different names by local companies that sell janitor and building maintenance supplies In some parts of the world this same cleaner is known as Sprayway 50 Glass Cleaner Ask at a jan itor supply company for either of these cleaners Hundreds of supply companies sell this product under their own brand name Glass Wax does a good job of cleaning the screen It is a thick pink liquid Put some on a clean damp cloth and or a clean damp sponge and spread it thinly on the screen Let it dry Wipe up the powder with a clean dry cloth Plain soapy water You can use plain soapy water to clean the screen Use a mild liquid soap very dilute Wring out or squeeze out most of the water Read the Cautions on this page Wipe carefully with the damp cloth Dry with a second cloth 90 Cleaners NOT to use Do not use any cleaner that has an abrasive mate rial such as sink and porcelain cleaners or clean ing compounds that contain pumice These damage the anti reflective coating Do not use alcohol on the screen unless you use it in very small very controlled areas not near the edge Alcohol can very quickly run down to the edge and wick up between the layers Alcohol will dissolve some of the material of the black glass screen and make it useless The only way to fix this is to buy a complete new screen Do not use a clean cloth that has b
76. olid green background has vertical bands nel e Whenever Itry to I get a message on the screen that says i on the left wall Thelamp will not turn on When I changed it with another lamp it still did not turn on DENING Ap e There is a black line on the left side and I can t ed me move the picture over there with the Position Bay Cat onthe back panel not available control I see flashing red and amber lights on the Bengal on right above on left behina screen Note the sequence of the colored lights electronics screen above Un helpful language It s important electronics 02004 Clarity Visual Systems Inc All rights reserved 27350 SW 95th Avenue Suite 3038 Wilsonville OR 97070 7708 Visual systems Main Phone 1 503 570 0700 Customer Service Phone 1 503 570 4634 Fax 1 503 570 4657 www ClarityVisual com Service ClarityVisual com
77. on page 97 Wall 8 Aspect Ratio clarity WalWidh 2 Wall Height 2 Unit Column Unit Row 2 M Wall Mode Scale Mode Letterbox Justify Top Border Color Dark Red 120 Displays this message Source Analog RGB 1 Adjusting the Image and starts the process of adjusting the image performs those steps checked in the Auto Setup Options menu Changes the value of the high lighted item In some menus like Picture Position these buttons con trol left right movement The but ton moves you to the next menu when there is an arrow in the cur rent highlighted item Selects the previous menu See Picture on page 94 Picture clarity Colorspace RGB Sync Type Separate H amp V Vertical Frequency 60 Hz Horizontal Frequency 43 38 kHz Pixel Frequency 65 02 MHz FA Horizontal Resolution 1024 1 Vertical Resolution 768 CJ Frequency 1344 EJ Phase mo 205 4X Sharpness Sharpest Input Levels gt Selects the highlighted item If there is an arrow in the item this button goes to that menu Moves through the items ina menu In some menus Position Position these button control up down movement 121 6 3 Analog Mode lables Analog Modes in Horizontal Resolution Order a JN Dp cM PWO660 11 60 3 IBMO770 PWO670 alt 17 70 1 DMT0685D DMT0685F 14 640 400 85 1 832 IBMO660 IBMO660D alt 19 640 400 59 6 824 IBMO660 IBMO660D 19 640 480 59 6 826 ome
78. ontrast 127 matching the inner two bars BM Saturation q DD 125 EB Hue O 133 C Blue Only Restore Factory Defaults 101 Input Levels Digital Sources When the source is Digital and the colorspace is RGB What D Mean on page ae zz y See at Does Colorspace Mean n page 66 Input Levels ri clarity b Size amp Position gt Black Level offset Al D 55 Wall amp Aspect Ratio gt Red OO j 68 Memory b Green OO 57 Input Levels gt Blue 6 Diagnostics gt Reset Black Level to Default Advanced Options b Program Information b When the source is Digital and the colorspace is YPbPr See What Does Colorspace Mean on page 66 Input Levels clarity The digital level controls are not often used DO Blue Only because most digital sources don t need them Reset is a button that will return the system to the O Restore Factory Defaults default values for digital sources X Black Level offset AI C 68 Red J 58 Green m 57 Blue Too 69 Reset Black Level to Default Press LEVEL to open the Manual Levels menu directly amp For Analog Sources see page 101 amp For Video Sources see page 103 102 Input Levels Video Sources Main Menu clarity When the source is Composite or S Video Picture b Input Levels clarity Size amp Position b Wall amp Aspect Ratio gt X Brightness gt 148 o o Memory
79. osition b Delete Wall amp Aspect Ratio b Input Levels Advanced Options Program Information 100 Diagnostics rrr F In the Save grid use the arrow keys to cycle through the available memories As you navigate through all 40 memories Save Now ill show Overwrite as shown here For each empty memory the Name of the memory is the default name for this slot You can change this name as described at the below Many lines are grayed out because you can t change anything here except the name of the memory The lines in this menu are differ ent for saving different modes video or digital Overwrite appears if the Save to Slot number currently has something saved in it To save highlight Save Now and press ENTER A Current notice will appear in Save to Slot to indicate that the save was successful and that the slot now con tains exactly what the Puma is doing now To change the Name of a memory slot highlight Name and press ENTER A bar appears below the name which indicates character position Use the arrows to move the yellow highlight in this bar Use the up down arrows to change the character at that position There are 24 character spaces available The default name is an abbreviation of the memory con tents connector used resolution wall configuration and wall position if wall mode is on clarity a Press SAVE twice Al to open this menu directly clarity 117 125 133 di
80. ou can only adjust keystoning when you have access to the entire rear of the display There Upper keystone adjustment nuts Bottom keystone y adjustment nut are two opportunities to check keystone before the wall is completed 1 Before the display is installed in a wall hang a screen on it connect power and check the key stone with either the Grid pattern or the Align 30 ment Dashes pattern See the section in the User Guide about installing and removing a screen a The shoulder nuts do not have to be tightened Just let the screen hang on its bolts b Close the screen all the way whether the screen brackets with their guide pins are installed or not c Check for keystoning and adjust if necessary Remove the screen when finished 2 After one row of a wall is built install one screen on one display and check keystoning a The shoulder nuts do not have to be tightened Just let the screen hang on its bolts b Close the screen all the way whether all screen brackets with their guide pins are installed or not c Check for keystoning and adjust if necessary Move the screen to the next display and repeat How to test for keystoning Open the LCD Alignment menu or the Test Pat tern menu Choose the Grid pattern If the keystone problem is large you will see it with this pattern For more a more exact test use the Alignment Dashes pattern This pattern has six dashes at the very edge of all fou
81. ou must cycle the AC power off then on to get it out of lockout Lockout occurs when either interlock is open any temperature sensor goes over its trip point and temperature monitoring is turned on in the Temperature menu any fan stops 350 volt supply fails Whenever the Ready LED is red you must cycle AC power off and on to reset this state Temperature too high Temperature sensors normally do not force the lamps off but you can set this feature on in the menu Diagnostics Temperature on page 104 If temper ature monitoring is on any temperature that goes over its trigger point will cause the lamps to shut off amp Ifa temperature sensor becomes defective it may be impossible to boot up the Puma without bypassing all interlocks see Interlocks and Fault Override on page 6 Many users turn off temperature monitoring 24 Fan stopped If any fan stops for any reason the lamps go off there are jumpers on the fan boards to let you tempo rarily bypass a stopped fan Use with caution 350V missing If the 350 volt power supply in the power module fails the lamps will not turn on This power goes to the ballasts Check the LED on the power module itself to see if the 350V is active Both lamps dead or disconnected Try a known good lamp Both ballasts dead or disconnected Try a known good ballast AN WARNING Use the interlock bypass described below with caution Bypassing the interlocks to turn on lamp
82. ough to bypass by tap ing the switch closed AN WARNING If you tape these switches closed for service or testing be sure to un tape them before you leave What else turns off the lamps any temperature sensors reads over its trigger point and temperature monitoring is on any fan fails Either of these faults will turn off the lamps and pre vent them from striking Fault override AN WARNING Fault override should only be used while actively diagnosing problems It should never be used as a long term workaround for a fault First press the MONITOR button on the remote to activate the On Screen Code Reading the On Screen Code on page 14 to determine the cause If the fault is one of these e Interlock open Red Red Red e Any fan stopped Red Amber Temperature over limit Red Amber Red If necessary you can override the fault to start the lamps by doing this 1 Press the arrow keys on the remote in this order up up right left down 2 Press LAMP ON If the lamps are in the cool down period you will have to wait until that is fin ished This action will turn on the lamps even when there are faults such as interlock open temperature over the limit It will not override faults that absolutely prevent lamps from striking such as 350 V missing or both lamps failed A CAUTION The Puma continues to be in this state until AC power is cycled When you are finished trou bleshooting be sure to cycle AC p
83. ower off then on again If the temperature was over its limit check the Tem perature menu and uncheck Shutdown on Over Tem perature See Diagnostics Temperature on page 104 If the problem was a fan look at the electronics module to see which fan LED is red The Puma will continue to act like there is a fault The On Screen Code will still show the highest prior ity fault and the Ready LED on the electronics mod ule will be red The cube status menu and temperature menu will show all failures as they apply There will be a line on the cube status menu that says Fault Override is On While Fault Override is in effect nothing will make the Puma shut down not even new faults such as opening the rear panel so be very careful A lamp off command will turn off the lamps as usual and reset fault override so that any new fault or any remaining fault will prevent the lamps from striking The RS232 operation fault override can be read or set Setting it to on is the same as using the remote arrow key sequence When read it will return ON if it has been set to on by a previous command or it is on from a remote control key sequence or if the fault bypass jumper is on see below If the fault that shut off the lamps was that the 350V supply failed or both lamps failed the Puma will not turn on the lamps However it will try Fault override with bypass jumper Placing a jumper between pins 15 and 16 on JP1
84. power supply a little to get it to fit between these pins When it is correct the cover will be close to the top of the power sup 5 The cover should fit inside not over the flange on the light shield Front view Rear view Light shield 6 Tighten the two screws on the power supply cover Finger tight is enough unless you are preparing the Puma for shipping 53 3 7 Lamp Ballasts This is easier from the rear The ballasts are held in place by two tabs fitting into the electronics module Both connectors have slots and one screw small clips Tabs Removing from the front 1 Turn off the power and remove the power cord 2 Remove the panel on the appropriate side of the large mirror The panel is held by two screws 4 Lower the light tower Lowering the Light Tower on page 46 5 Disconnect the appropriate lamp plus Lamp 1 plug connected Lamp 2 plug disconnected 6 Unscrew the ballast and take it out carefully to avoid damage to the cable Installing from the Front In general reverse the steps above noting these points 1 Thread the cable in first then fit the tabs into the slots and tighten the screw Raise the light tower Connect the lamp plug Connect the two cables at the top of the ballast Close the panel L L h E 3 Disconnect both ballast connectors The white connector supplies 350V to the ballast The black connector carries the control and sense lines
85. put Levels Advanced Options T T YT T YT YF Diagnostics Program Information b Miscellaneous Options Color Balance clarity P b Serial Port Settings Auto Setup Options LCD Alignment Menu Options Auto Lamp On when checked turns on the lamp shortly after AC power is restored When not checked the Puma waits for a Lamp On command from the remote or from RS232 Lamp Count determines how many lamps will be on A CAUTION Do not change the Lamp count rap idly Lamps must cool down for about one minute before lighting the again A rapid on off on sequence may reduce lamp life Also lamps should be allowed to heat up for at least five minutes before turning them off claritv visual vrremk Press MISC three times to open the Lamp Settings menu 112 T T FY YF Lamp Settings clarity Lamp Count 2 MM Lamp Saver Lamp Saver Timeout 2 hr Lamp Saver Timeout Omin Lamp Saver causes the lamps to go off if the source is absent for the specified length of time When shut down starts Puma displays the message below Lamp Saver is On Shutting Down Advanced Options Serial Port Settings Main Menu clarity Picture Size amp Position Wall amp Aspect Ratio Memory Input Levels T T YT T YT YF Advanced Options clarity Diagnostics Advanced Options COA opens 4 Color Balance b Program Information b Lamp Settings b Auto Setup Options b LCD Alignment
86. r last 10 inputs memory resets the system that remembers the mode of the last 10 inputs This memory speeds the action of matching an incoming signal picture to one of the modes in the mode list as shown in the Analog Mode Tables on page 122 If a signal is close to one of the 10 recently used modes in the memory that mode is used Sometimes this is not the correct mode but the Puma keeps coming back to it Dumping clearing this memory may overcome the problem Reset to Factory Defaults sets everything back to the way it was when it left the factory This is not recom mended Color Balance Input Levels and many other settings will be wrong for your installation Splash Screen Logo changes the logo If your cus tomer wants a splash screen with its logo contact your Clarity salesperson Watchdog resets is an indicator not an adjustment The lamp control system leaves a trace of what it is doing in non volatile memory On startup AC power up the system looks at this trace If the trace says the lamps were striking the system assumes this restart was a result of a watchdog timer reset and counts it amp If you cycle AC power during lamp strike you will get a count on this counter If this number is 1 or 2 there is no problem If it gets higher there may be a problem You cannot reset this counter YPbPr Calibration can be performed in the field although it is usually not necessary 1 With a black picture from
87. r sides The dashes are on the last six pixels of the LCD so they represent the absolute edge of the picture Count the number of dashes you see top of the left and right sides Then look at the bottom of the left and right sides Are these the same You can adjust the LCD for vertical and horizontal position and for rotation with the LCD Alignment menu Iry that first If the picture is still keystoned you will have to make a mechanical adjustment Adjusting keystone in Puma 3 Go to the back of the Puma If there are other dis plays on top of this one in a wall you will have to disassemble the wall to get to the adjustment 4 Adjust the lower nut a To increase the width of the bottom relative to the top tighten the nut b To decrease the width of the bottom relative to the top loosen the nut c If you cannot tighten the lower nut enough you can loosen both upper nuts the same amount This will decrease the width of the top relative to the bottom 5 Check the results frequently from the front 6 After the pattern is square rectangular adjust the pattern s position and rotation with the LCD Alignment menu 31 2 6 Mechanical Problems with Walls If things don t fit right mechanically the problem is in the original wall setup Screen fit problems 1 The screens should slide in and out easily It should be easy to latch them in place by pressing with the heel of your hand on each of the four corn
88. rature near limit means one of the temp sensors in near its trip point but not there yet Lamps off lamp saver means the lamp saver fea amp w If there is more than one problem only the problem with the highest priority lowest number will show its PIS ture has turned the lamps on If a valid source is Interlock open is either the rear panel open or the detected the lamps will turn on again Or you can front light shield not in place turn them on manually Any fan stopped will shut off the lamps Lamps off ready is not a problem It means the 350V missing means the power supply is no Puma is waiting for an on command Everything longer providing this voltage to the ballasts so the is ready to go Press ON to light the lamps lamps can t light Lamps on no alarms means that lamps are on If Temperature over limit lamps off means that the screen is black when you see this it is not temperature monitoring is on in the Temperature because the lamps are off There is some other menu Temp Mon is on by default However it is CALSE not necessary in all applications Try turning it off Press MONITOR once to see the On Screen Codes Press it again to turn them off Puma XL UXL On Screen Codes Each block represents 0 2 seconds INN T TTT TE a T E IIl SO O SS A ECON GE E TTC Ed Temperature ovor Im e R One lampaled 9 R Red To show the code press MONITOR button once Temperature
89. re three keyhole slots in the squares above that hold the edges down 5 Pull down on the light tower to release it from spring catches that still hold it up Lower it slowly 6 Near the bottom be sure the hooks on the rear of the light tower catch the holes on the back rail If the hooks do not go into the holes the light tower may go even lower and damage the rear turn mir um ror below it Light shield 8 screws Holes in back rail View from rear Hooks on light tower going into holes 3 Release the optics fan cable from its clamp so the light tower can go down View from rear 46 From the rear 1 Remove the power cord A WARNING If the AC cord is connected and the switch is on and the interlocks are bypassed the lamp terminals carry a voltage 2 Remove the rear panel Removing the Rear Panel on page 44 3 Loosen the two screws on the light shield You can t see these screws from the rear you will have to feel for them If these screws and more than finger tight you can use a Philips or flat blade screwdriver Er Light shield E screws View is from the front 4 Push the light shield forward Lift it up and set in close to the back of the screen Light shield moved forward Light tower 5 Loosen the two screws near the back of the light tower Light tower f screws 6 Pull down on the light tower to release it from spring catches that stil
90. re you to cycle AC power off and then on to reset Lamp 8 intake On 2 Failed the status and allow lamps to light again Ballast 1 On r Lamps off wait auto off Lamp Saver is enabled SE con es and turned off the lamps Before they were Optics On Ok allowed to cool completely the source was PS amp LCD On restored or the lamps were commanded on manu ally The lamps will turn on in less than one minute Mode ID 182 Wait means the lamps are in the cooling cycle about 45 seconds This cycle starts immediately after the lamps are turned off and about 10 sec onds after AC is applied See Startup Lamp Off Sequences on page 22 amber light on the screen It may be hard to see when the lamps are lit If the lamps are not lit or they won t light press the MONITOR button to start a pattern of red and amber lights flashing on the screen Check the pat tern against the table opposite to find the problem Note that patterns starting with red are problems that will shut off the lamps and prevent them from striking Patterns starting with amber do not shut off the lamps or prevent them from striking The problems listed below do not turn off the lamps Temperature over limit lamps not off means that at least one of the sensor is registering a tem perature above its trip point but Temp Mon is Off normal in the Temperature menu Onelamp failed shows you that one of the lamps has failed but not both of them Tempe
91. s 143 acrylic screen opening 78 address definition of 113 adjusting levels manually for computer sources 101 adjusting levels semi automatic for computer sources 101 air exhaust chimney 34 air filters changing 88 air intake chimney 34 air intake temperature 108 alignment LCD menu 115 ambient operating temperature 144 amplitude video input 142 analog mode table horizontal resolution 122 mode ID 125 any fan stopped on screen code for 14 arrow buttons 120 121 aspect ratio 97 aspect ratio definition of 138 auto codes 110 auto lamp on 16 23 112 power up sequence with 23 auto setup options menu 114 B ballast 64 fan 36 fan replacing 64 replacing 54 ballast 1 36 38 fan 36 38 location 104 ballast 2 36 38 fan 38 ballast definition of 138 beep 4 beeper 110 big picture 97 big picture key definition of 138 big picture definition of 138 black line at edge of screen 28 black screen is 20 28 blue only 103 board temperature 108 Bobcat definition of 138 both lamps failed on screen code for 14 brightness specification for 143 BTUs hour 1 lamp 143 BTUs hour 2 lamps 143 buttons arrow 120 121 buttons remote control 118 B Y definition of 138 bypass jumpers for lamp intake fans 56 bypassing interlocks 24 bytes received 105 bytes sent 105 C cable power supply 52 cables for RS232 straight thru 134 calibrating LCD 18 calibrating YPbPr 18 cer
92. s in France Russia and the former that do have UXP in their names and Soviet Bloc countries Sequential model numbers These have illumina Color and Memory See also NTSC tion systems with two lamps NOA Lion UXP WN 6720 UXP Pei ia um Panther UXP PN 6740 UXP y PN 6730 UXP S bined with the green channel in RGB video Also called SOG Wide XGA a standard for distributing analog computer pictures with a res Tigress The name for any Clarity model begin olution of 1280 pixels by 768 pixels ning with WN 5230 The original Tigress no longer produced has eXtended VGA a standard for distrib been replaced by the Tigress S and uting analog computer pictures with Tigress X whose model numbers a resolution of 1024 pixels by 768 pix start with WN 5230A els unit One complete display See also cube One of the components of compo display nent video See also component video and colorspace Ultra extended VGA a standard for distributing analog computer pictures Designators for the three conductors with a resolution of 1600 pixels by in component video 1200 pixels Y luminace signal Pb B Y blue luminance signal Pr R Y red luminance signal 140 141 6 8 Specifications for Puma Specifications apply to all Pumas except as noted for specific models Puma X Puma XP and Puma UXP Mechanical Specification Maximum Minimum Typical Notes Outside dimensions Wiath 40 1016 mm Height 44 75 1137 mm Depth
93. s can be dangerous Bypassing the interlocks Sometimes when the lamps will not strike it would be handy to be able to look at the menus to see why or to change a condition that prevents striking the lamps For instance if one of the temperature sensors is giving a false high reading the lamps will not strike To temporarily bypass this type of interlock and turn on the lamps anyway do the following 1 Press the arrows keys in the up up right left down sequence as you would to see the Factory Settings menu 2 Then immediately press the LAMP ON button This will turn on the lamps if they are otherwise capable of being turned on This will not work of course if the problem is that the 350 volts is missing or both lamps have failed AN WARNING This bypass state remains in effect until AC power is cycled Be sure to cycle AC power when you are finished testing The Meaning of the LEDs When the LED is LED Name Green Amber Lampi 1 Ci lin off Lamp on Lamp failed Intake Lamp Exhst Ballast 1 l Fan failed Fan is off Fan is running disabled Ballast 2 PU E Optics PS amp LCD Interlock Interlocks closed Interlock open No power to electronics lamps enabled lamps disabled Temp l All temps within their One temperature over No power to electronics a ranges its limit RS232 Data Received any com mand No command received RS232 CMD Received command meant for me Remote IR Not receiving IR
94. screen is Same view screen is pulled out at bot from inside the screen Screen pulled out at the bottom tom and screen prop is engaged is open and vertical Screen prop is half way up 79 5 3 Changing a Lamp Lowering Light Tower You can change a lamp from the front or the rear When to change the lamps Change a lamp when it fails It is not good practice to change the lamp when it approaches or reaches its specified lamp life Many lamps function for thou sands of hours after they reach their specified lamp life Remember the lamp life number applies to a large sample of lamps not just this one How to change a lamp from the FRONT To change a lamp you must first lower the light tower 1 Open the screen see Opening and Closing the Screen on page 78 2 Turn off the main power switch and remove the power cord AX WARNING Do not change a lamp with the AC power on There is voltage on the lamp terminals even when they are off 3 Loosen the two screws on the light tower cover 4 Notice the keyhole slots on the two front corners and one rear corner Some Pumas do not have thele keyhole slots Pull the light tower cover for ward and remove it 5 Loosen the two light tower screws toward the back ot the light tower The light tower should still be held up by a spring latch 6 Pull down on the light tower to release the spring latch but keep holding it 7 Lower the light tower slowly as you push it to
95. se when the get dirty How long will that take That depends entirely on the environment In some dusty dirty locations you may have to change the filters every three months In clean envi ronments Pumas can go for more than a year Check the filter every few months in a new instal lation to determine how fast they accumulate dirt and dust e 5 5 Changing the Air Filters Screen and mirror cleaning In dusty environments you may have to do this more often just like air filters As a routine check the mirrors and screens just after any maintenance or repair Digging around in a Puma you are likely to touch the large mirror with you head or hand and leave a grease spot 5 6 Cleaning the Screen and Mirrors 76 Tf 5 2 Opening and Closing the Screen There are two types of screens for Puma acrylic and glass and they open with different methods All maintenance can be accomplished from the front or the rear amp Ifthe wall is tilted you may have to loosen the retaining screws from the inside To open a glass screen 1 Press a suction cup at one corner of the screen 2 Pull out sharply about 2 12 mm The screen will pop out at this corner 3 To release the suction cup pinch the two rubber posts together To open an acrylic screen Z N WARNING Do not use a suction cup with acrylic screens You could damage the screen Screens are opened with a pusher just enough to release the spring latch The pusher is
96. selected e you press the SOURCE button Retry on lost signal when checked means the Puma will look for a valid picture on the other connectors whenever sync on the current con nector is lost Puma will stop on the next connec tor that has a picture sync Do Black White Levels automatically adjusts the lightest and darkest pixels to be white and black This fully automatic method is prone to small errors in the white level Semi automatic level adjustment is better Press MISC five times to open the Auto Setup Options menu 114 rity MZ Retry on lost signal Auto Setup Options _ Do Black White Levels v Do Frequency v Do Phase 4 Do Position Do Frequency and Do Phase automati cally adjust the electronics module to the frequency and phase of the selected picture Do Position puts the upper left pixel of the picture in the upper left corner of the LCD Advanced Options LCD Alignment Main Menu clarity Picture Size Position Wall amp Aspect Ratio Memory Advanced Options clarity Miscellaneous Options Input Levels gt gt gt gt gt gt Diagnostics Color Balance Program Information Lamp Settings serial Port Settings T T YTY YT F Auto Setup Options Menu Options b This moves the LCD to align it to the screen This Endo dl clarity must be done before moving the picture with the osea contras Left Edge OoOO o oO Turn on
97. separate picture from a video processor In such a case you can t zoom the picture smaller but you can shrink the picture with Viewport Reset All Windows to Default makes all Zoom and Viewport values zero If Big Picture is being used and Wall Mode is on the Zoom values got to the Big Picture defaults 96 Wall amp Aspect Ratio Main Menu clarity Picture b Sizeg8Position P e Wall amp Aspect Ratio Memory Input Levels Diagnostics Advanced Options T T YT FTF Y Program Information Unit Column and Row designate where this cube is in the defined wall which is not neces sarily the same position as in the physical wall The Column can never be larger than the Width and the Row can never be larger than the Height When Wall Mode is checked on each cube shows only its segment of the whole picture When Wall Mode is unchecked off the cube shows the entire picture Aspect Ratio directly Wall Width and Height determine the dimensions of the Big Picture wall which is not necessarily the same as the physical wall it could be smaller The upper limit is 32 cubes in each dimension However this does not mean you can safely stack Pumas 32 cubes high clarity Co WalWidh 2 Wall Height 2 Unit Column 1 Unit Row 2 WM Wall Mode aj Scale Mode Letterbox Justify Top Border Color Dark Red When the aspect ratio of the source picture and the aspect ratio of the cube or t
98. service While it is true that all service can be done from the front or the rear some procedures are easier from front some from the rear When one is easier this manual will note that In some procedures separate instructions are given for working from the front and from the rear In oth ers separate pictures are used some taken from the front some from the rear In many instances you will have to work partially blind The screw you have to loosen is visible from Exterior parts the front but you are working from the rear The pic tures try show parts from the point that most clearly shows where they are and how they are installed Left or Right Because you can work from front or rear the terms left and right become confusing So in many places in this manual the sides are referred to as Side 1 and Side 2 Side 1 is on the left as you look at Puma from the front Lamp 1 and its ballast are on Side 1 A CAUTION Most connectors in Puma have clips Ts Air exhaust chimney Leg rest Lifting handles two on each side Front cable access hole not visible in this drawing 34 a d ane E 5 E 8 r 3 La t Air intake chimney T rr t gt a h z Be P AC power access door m Electronics module access door Interior light shield on front view Power supply cover Light shield one piece Main AC power switch AC input Objective outp
99. st ratio Resolution Puma X amp XP Resolution Puma UXP Lamp life median 200W high pressure mercury Maximum Minimum Typical 990 4 0 66 20 90 34 280 1 7 10 70 90 450 gt 75 gt 1200 1 8000 Notes Screen type SCN 5010 AG 33 10 45 17 Screen type SCN 5010 GC 35 45 ANSI 13 point standard with 2 lamps Dark room 1024 x 768 pixels 1600 x 1200 pixels Hours 1 Clarity s Quality Viewing Metric QVM is a comprehensive measure of image quality lt combines the effects of brightness contrast and ambient light to yield a more meaningful measurement for evaluating perceived image quality See technology notes on image quality at www ClarityVisual com technotes 2 Median lamp life means 50 of large sample of lamps are still operational after 8000 hours of use Environmental Specification Temperature operating non operating Altitude barometric pressure Humidity 144 Maximum 35 C 95 F 60 C 140 F 10 000 ft 80 R H Minimum 0 C 32 F 10 C 14 F 20 R H Typical Notes All performance specifications are maintained within this tempera ture range Above sea level or equivalent baro metric pressure 35 C non condensing ABCDEFGHIJKLMNOPQRSTUVWXYZ Index Symbols 50 Glass Cleaner 90 Numbers 4x3 aspect ratio definition of 138 A AC input 35 AC power access door 34 AC power requirement
100. t board near the lens The IR receiver is on this board aimed at the large mirror above so it will catch signals from the remote control The two LEDs on this board are very bright They flash the On Screen Code onto the mirror which reflects in to the screen Reading the On Screen Code on page 14 51 3 6 Power Supply This is a little easier from the front Removing power supply front or rear 1 Turn off the power switch and remove the power cord 2 Loosen two screws are remove the power supply COVET View from the front 3 Remove the cable from the side of the power sup ply View from the front Cable 4 Lift the power supply up as you tilt it forward and away from the center of the Puma View from the front 52 Installing power supply front or rear 1 The power supply has one connector on the bot tom and one on the side They bottom one must mate with the connector shown There are metal guides to align the power supply with this connec tor Connector i Ll TL q View from the front 2 Bring the power supply toward the front and lower backward into its place Lean it toward Side 1to get it in place Rear view 3 The power supply should fit into a notch in the back rail Power supply should Mm fit between these points 4 The underside of the power supply cover has 3 pins that surround the top of the supply As you put the cover on move the
101. tart within a few seconds Is the Intake Fan running If the Intake Fan is running normally after the test above then 1 Turn off the AC power 2 Lower the light tower 3 Keep the lamps disconnected 4 Turn on the AC power You can now observe the three Lamp Fans You may need a flashlight to see them clearly 27 2 5 Fixing Image Problems If the lamps light and there is no picture or the picture is incorrect start here Screen is white When the screen is all white press MENU Or MONI TOR to turn on a menu If you do not see a menu check the LCD cable on top of the electronics mod ule It is probably not connected If it is connected here it may not be connected at the LCD end If you can see a menu there are other reasons for a white screen White test pattern is on Curtain is on and Curtain is set to white Source is a white screen Screen is black Check the tables on page 20 Black line at edge of screen If you see black at the edge of the screen or on the top or bottom try moving the picture with the remote MENU gt Size amp Position gt Picture Position If this does not make the picture cover the black area if the picture seems to disappear into the black it means the LCD is not aligned properly Press menu 2 Select Advanced Options and press enter 3 Select LCD Alignment 4 Select Test Pattern and use the keys to select Grid or Alignment Use the test pattern to
102. the rear At the bottom of the tower s travel the tab stops must catch the rear of the chassis If they do not the tower will continue down to scratch a mirror See photo bottom of page opposite 8 Now go to Changing a Lamp Raising Light Tower on page 84 How to change a lamp from the REAR 9 Remove the rear panel 12 quarter turn screws 10 Turn off the main power switch and remove the power cord A WARNING Do not change a lamp with the AC power on There is voltage on the lamp terminals even when they are off 80 11 Loosen the two screws on the light tower cover You have to reach around front to do this 12 Notice the keyhole slots on the two front corners and one rear corner Push and lift the cover for ward out of the way 13 Loosen the two light tower screws toward the back of the light tower The light tower should still be held up by a spring latch 14 Pull down on the light tower to release the spring latch but keep holding it 15 Lower the light tower slowly as you pull it to the rear At the bottom the tab stops must catch the rear of the chassis If they do not the tower will continue down to scratch a mirror See photo bottom of page opposite 16 Now go to Changing a Lamp Raising Light Tower on page 84 e co _ _ 4242 S L JLT nna ES RR ne A weeeese evoses RERNNUD Screws that hold light tower cover esses INT On some Pumas
103. the Grid test pattern Right Edge Use Left Edge and Right Edge to raise and lower Horizontal the grid and to rotate it This is a mechanical Test Pattern Grid adjustment so movement in the Horizontal direction may cause slight vertical movement also Use the keys to move up down to choose The Alignment test pattern has 6 short dashes around the edges showing the location of the last six pixels rows and columns Adjust the LCD to hide 2 pixels at each edge This will make adja cent pictures fit together properly See Aligning the LCD an Important Step on page 40 for a complete description of this LCD alignment procedure 115 Advanced Options Menu Options Main Menu clarity Picture b Size amp Position b Wall amp Aspect Ratio b Advanced Options clarit Memory P F Input Levels d Miscellaneous Options d Diagnostics d Color Balance b _ Advanced Options gt Lamp Settings R Program Information gt Serial Port Settings b Auto Setup Options b LCD Alignment b H and V Position move the location of the menus on the Menu Options r Menu Timeout sets how long menus will remain on the screen before disappearing on their own The choices are E Y Position sy 5 15 and 60 seconds and Never Time Out which keeps Menu Timeout C 9y 10 the menu on indefinitely 116 Program Information Main Menu clarity Program Information clarity The middle section shows the native resolution of the Puma an
104. the LCD assembly must engage the spring clip 3 Be sure to plug in the LCD connector at the bot tom amp The LCD is not clamped in place It must be loose so the alignment motors can move it 73 4 1 Removing the Rear Turn Mirror 4 1 2 Removing the Output Fresnel You can remove the output Fresnel without removing the LCD assembly or the rear turn mirror The pictures in this section show the rear turn mirror and the LCD assembly already removed although you can remove the output Fresnel without removing either of these first Removing the output Fresnel The output Fresnel hangs on two pins between guides at left and right A clamp holds it in place 1 Loosen but do not remove the clamp screw and move the clamp aside It is difficult to replace the clamp screws and there is no need to remove them Output Erg clamp moved out of the wa B 2 Lift the output Fresnel straight up Do not let it touch anything in the LCD assembly if that part is still in place 74 Installing the output Fresnel Examine the guides for the output Fresnel and compare what you see with these pictures this side of G i E rear pin y Output Fresnel hangs on this pin between guides Do not tighten any of the screws on the guides for the output Fresnel These screws must remain loose If you have not already done so move the clamps out of the way Lower the output Fresnel into its space
105. the aspect ratio of the Puma The Puma s aspect ratio of 1 33 4x3 If the pic ture is SXGA 1 25 or HDTV 1 77 or a source with some other aspect ratio check the Aspect Ratio menu Main Menu Picture k Size amp Position k p Memory F Input Levels Wall Aspect Ratio clarity Diagnostics k EEATT gt Wall Width 2 Program Information k e AE s 2 Unit Column Unit Row Mf Wall Mode 2 Scale Mode Letterbox Justify Top Border Color Dark Red Look at Scale Mode If this is Fill All there may be distortion If it is Crop some parts of the picture may be chopped off If it is Letterbox or Wide Screen there may be a solid color filling the top or bottom or both If the aspect ratio of the source is 1 33 these set tings will all produce the same picture Picture is keystoned If the picture is wider or narrower at the top than at the bottom go to Adjusting for Keystone on page 30 29 2 5 Fixing Image Problems 2 5 1 Adjusting for Keystone Keystoned pictures are wider at the top or wider at the bottom About keystone A keystoned picture is one in which the width of the top of the picture is different from the width of the bottom of the picture We ll call the vertical key WW stoning In this example the top of the picture is wider than the bottom Horizontal keystoning in which the sides of the picture are different heights is very uncommon When to check keystoning For Puma y
106. the screen in against the Puma Slide it evenly so both side go in at the same time 2 When the screen is touching the Puma frame place the heel ham of your hand it each corner of 40 the screen and press in sharply The screen will snap into place at each corner A CAUTION If the screen will not go in and latch properly check that the screen brackets are in the cor rect positions A bracket in the wrong corner will not let the screen in Forcing it may break the glass Acrylic screen from the rear not installed on a Puma showing the screen removing mecha nism The screen pusher is now recessed Use a 5 16 nut driver to turn in the direction of the arrow Am AO g Screen prop part way up All the way up ath clarity Screen in work position 3 2 Opening and Closing the Screen 3 2 1 Removing the Screen This should be done with two persons The screen is too large and awkward to handle with just one person doing the job 9 When both nuts are loose and with one person on This is a two person job each side of the screen tilt it out at the bottom 7 Open the screen and pull it all the way out Do not tilt it Let it hang vertically until the screen is at about 30 Then lift it up and 8 Loosen but do not remove the nut that holds it off to the sliding arm The nut is on the inside of the CAUTION When setting the screen down be careful to set down the whole bottom e
107. tifications 136 changing air filters 88 ColorPlus filter 86 lamp 80 rotator 86 Claire 50 glass cleaner 90 cleaning screens mirrors 90 cleaning the screen 90 clearance rear 142 clearing last 10 inputs ffom memory 18 closing the screen 40 78 color balance menu 111 ColorPlus filter 86 colorspace 101 102 definition of 138 column 97 column in wall mode 97 commands received 105 component video definition of 138 composite sync definition of 138 composite video definition of 138 conformity declaration of 136 connector diagrams 134 crop 97 cube status 104 cube definition of 138 current data in memory 100 current maximum 143 curtain 120 pattern 110 C Video definition of 138 D DA definition of 138 declaration of conformity 136 defaults reset to factory 18 ABCDEFGHIJKLM NOPQRSTUV WXYZ 145 ABCDEFGHIJKLMNOPOQRSTUVWXYZ definitions of terms 138 delete menu 98 depth outside inches 142 depth outside mm 142 diagnostics menu 106 diagram connector wiring 134 diagrams of connectors 134 digital levels 102 dimensions 130 142 display definition of 138 do black level while level 114 do frequency 114 do phase 114 do position 114 document number i dot clock 143 drawings 130 DVI 2 DVI definition of 138 E electrical specifications 142 electronics module 35 access door 34 replacing 50 temperature 108 electronics module definit
108. tion which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate receiving antenna Increase separation between equipment and receiver Connect equipment to an outlet on a circuit different from that to which the receiver is connected Consult your dealer or an experienced radio TV technician Note Any changes or modifications to the display not expressly approved by Clarity Visual could void the user s authority to operate this equipment Use of a shielded interface cable is required to comply with the Class A lim its of Part 15 of FCC rules Other Certifications UL CUL FCC CISPR 22 85 CE 136 137 6 7 Meaning of Terms This table contains the meaning of words as used in this manual aspect ratio The ratio of the width to the height of a picture often expressed as 4 by 3 4 3 4x3 or 1 33 1 the aspect ratio of standard television pictures 16 by 9 1 77 1 is the aspect ratio for high definition TV Lion X UX XP UXP XL UXL Panther UX UXP Puma X XP UXP Tigress S X Wildcat S SE Lion SX SXP Bobcat 1 2 Bay Cat Margay Bengal ballast The electronics part module that powers the lamp providing high volt age to start the lamp and a lower volt age for operation Bay Cat The name for a Clarity direct view LCD display similar to a Clarity Bobcat but
109. to the left of the power supply Two fans to the left of the LCD If any one fan fails the lamps will go off All fans must be operating to turn on the lamps Interlocks There are two interlocks one opens when the rear cover is removed The other opens when the light shield is removed or not in its operating position If either interlock switch is open the lamps cannot light The Meaning of the LEDs When the LED is LED Name Green Amber Lampi 1 Lanet 1 off Lamp on Lamp failed Intake Lamp Exhst Ballast 1 l l Fan failed Fan is off Fan is running disabled Ballast 2 wee Optics PS amp LCD Interlock Interlocks closed Interlock open No power to electronics lamps enabled lamps disabled Temp l All temps within their One temperature over No power to electronics T e ranges its limit RS232 Data Received any com mand No command received RS232 CMD Received command meant for me Remote IR Not receiving IR now Receiving IR radiation not motused Ready for On com Lockout must cycle AC Lamps on or no power mand lamps enabled power to reset Source Source absent or No power to electronics Selected source is valid selected source not valid o e o Jounos O 3i 310433 O awd zezsy O Wivazezsy O 420 1431NI O Z 1SvTIV8 O ISVTIVO LSNYHX3 SHVINIZANVT 2 3 Using the Factory Settings Menu The Factory Settings menu has special controls for service technicians
110. two types of screens for Puma glass the most common and acylic To open a glass screen amp If the wall is tilted you may have to loosen the retaining screws from the inside IM Press a suction cup at one corner of the screen 2 Pull out sharply about 2 12 mm The screen will pop out at this corner Do this at all four cor ners To release the suction cup pinch the two rubber posts together 3 Pull the screen straight out all the way to the end of its travel on the screen slides These are like filing cabinet drawer slides 4 If you want to work from inside Pull out the bot tom of the screen until it tilts about 45 5 Move the screen props up until they are horizon tal as shown below Do this on both sides 6 Let the bottom of the screen down to rest on the props To open an acrylic screen Z N WARNING Do not use a suction cup with acrylic screens You could damage the screen Screens are opened with a pusher just enough to release the spring latch The pusher is operated with a 5 16 nut driver or socket wrench Turn the nut driver in the direction of the arrow There are nuts on all four corners of the screen but you only need to do the two sides Use either the top or bottom nut to release both spring latches on that side amp Before you push the screen back on turn the pushers back to their recessed position so the screen can latch To close the screen 1 Slide
111. u have is completely baffling call your Clarity reseller the company that sold the Clar clart ity display to you vicual vate rep ER My Clarity Reseller is 5 3 3 5A S0 60Hz SN Lilsenville OR 97070 USA Made In USA This is the serial number This device complies with Pan 15 of the FCC the most Important Rules Operation is subject to Ihe following two conditions number Disconnect power before servicing this unit 1 this device may not cause har mtul interference and 2 this device must accept any interference The serial number is received including interference that may cause undesired operation some letters followed by numbers such as U C C LUO243012 If you can t contact your reseller for some reason Clarity s contact information is on the back cover of this manual Describe the problem Try to describe the problem in the most precise lan guage you can Remember the person you are talking to or writing to can t see what you see Iry to use But first helpful language Get the serial number of the unit you have The serial number is found on a lable in these places e It looks funny Displa e The picture doesn t look right per from rear from front The image is bad e t isn t working Lion on the back panel onthe left wall Helpful language or seiowebsess cie cane I see horizontal streaks coming from the right ion Bay side of high contrast edges I see a s
112. ut lens Interior light shield off front view Large mirror reflect ing IR receiver board Light tower in raised position On screen LEDs and IR receiver board LEDs Electronics module Rear turn mirror 35 Light tower lower front view Light tower j F qa i TT ae nene Ri Ha ez A a el A at t o A abr Power supply cover Rear turn mirror Light tower lowered rear view Ballast 2 Ballast 2 fan Lamp 2 Light shield moved forward and out of the way Optics fan 36 Ballast 1 Ballast 1 fan Lamp 1 Light tower stops Light tower raised front view Light tower LCD amp PS fans board front view Below this cover Interlock safety switch for light shield Optics fan attached to light tower The power supply fan Is behind this wall you see the LCD fans and the fan board Intake air temperature sensor 37 Three lamp fans are Ballasts rear view behind the lamps when viewed from rear Lamp 2 Lamp 1 Exhaust fan Ballast 2 Ballast 2 fan Ballasts front view Ballast 1 connectors are behind this panel Serial number is on this label Ballast 1 Ballast 1 fan 38 Intake fan Ballast 1 Ballast 1 fan Ballast 2 connectors are behind this panel Ballast 2 Ballast 2 fan 39 3 2 Opening and Closing the Screen You can latch the screen open to work from the front There are
113. w on Side 2 56 b Tilt the top of the light tower toward the screen and lift it out 7 Loosen the two screws at the bottom of the lamp fan assembly Loosen these two screws 8 Remove the assembly slowly because it is still connected to the intake fan and a power cable Intake fan connector Lamp fan connectors Bypass jumpers LEDs Power input connector Which fan failed Each fan is represented by a surface mount LED on the connection board After you remove the assembly you can apply power to the board again through its power connector 1 Temporarily bypass the interlocks by taping down the switches 2 Connect the lamp fan assembly board to its power connector the one you removed to take the board Out 3 Turn on the AC power 4 The fans will start within a few seconds and the failed fan s LED will light If you have no replacement fan you can bypass a failed fan by putting a jumper on for that one lamp This allows the system to light the lamps with a failed fan until you can get a replacement AN WARNING Bypassing lamp fan monitoring for one lamp is not a long term solution Get the failed fan replaced as soon as you can Turn on temper ature monitoring while the fan is bypassed Replacing the intake fan To replace the intake fan you must remove the lamp fan assembly because the intake fan is con nected to the same board See Removing the lamp fan assembly above
114. wee RJ45 looking into the socket This little 9 pin to RJ45 adapter is available unwired from many computer or electronic stores Get one with a female 9 pin connector The RS232 cable must be wired straight thru You gt SDA DDC can tell if a cable is wired straight thru by looking at 12 SDA DDO its two ends side by side 1 Hold the cable ends next to each other both ends TTL Vertical Sync pointing away from you Have the clips on both connectors pointing down so you can t see them SCL DDC 2 If the color of the wires on the two connectors is the same left to right the cable is straight thru The order of the colors doesn t matter as long as they are both the same 134 S Video connector DVI I connector Pin8 Ci C2 Pin 4 Pin 2 Pin 3 Pin 1 o Ground luminance Ground chrominance 1 Tos data 2 TMDS data34 TMDS data 2 4 15 Ground for 5V shield H sync V sync TMDS data 4 Hot plug detec tion en TMDS data 4 17 TMDSdata0 data 0 Cm DDC clock data 0 DDC data 19 TMDS data 0 5 shield 8 Analog vertical sync 20 TMDS data5 TMDS data 5 data 5 9 TMDS data 1 a TMDS data 5 data 5 10 TMDS data 1 TMDS clock shield 11 TMDS data 1 3 TMDS clock shield 12 TMDSdata3 24 TMDSclock Analog Red ra Analog Blue Analog Green CE Analog H sync Analog ground Luminance 1 V including sync 75 ohms Chrominance 0 3 V burst
115. wer 48 optics fan 60 power supply 52 power supply fan 62 reset all wndows 96 reset to factory defaults 18 resets watchdog 18 resolution 2 resolution native 117 definition of 139 retry on lost signal 114 RGB levels 101 RGB definition of 139 RGBHV definition of 139 RGBS definition of 139 right edge LCD 115 right or left side 34 rotator 86 routine maintenance 76 row in wall mode 97 RS232 straight thru cables for 134 running time 109 R Y definition of 139 S safety regulatory specifications 136 save button 119 menu 100 menu chain 119 scale mode 28 97 screen black 20 28 cleaners 90 cleaning 90 fit problem 32 gain 143 144 logo 18 opening and closing 40 78 opening acrylic 78 prop 41 43 removing 42 size 142 white 21 28 screen to screen gap 142 SECAM definition of 140 selecting the source 94 semi automatic level adjustment for computer sources 101 sensor temperature 108 sensors temperature 66 sequence startup 16 serial number location in rear 45 serial number location inside 38 serial number location of 153 serial port settings menu 113 status menu 105 service menu see factory service menu 18 service front or rear 34 setup button 120 ABCDEFGHIJKLMNOPQRSTUVWXYZ 149 ABCDEFGHIJKLMNOPQRSTUVWXYZ setup summary menu 107 shipping weight kg 142 shipping weight lbs 142 shoulder nut 43 shutdown on over temperature
116. will bypass all faults AN WARNING The bypass jumper should only be used while actively diagnosing problems It should never be used as a long term workaround for a fault sh arp fee ee ee wa eo Er 352 ONYON EXCIDHINDO VADE I E 5 m D 1 1 oa uu NM E E 4 e i T a r E 7 1 a sin a PELE q o m T m c Pins 15 amp 16 1 2 ESD Can Kill Equipment ESD electro static discharge can literally kill electronic equipment The components in this display particularly the electronics module are very susceptible to ESD Take precautions by using an approved grounding strap when handling these parts MOS FETs and J FETs two types of field effect tran sistors are wonderful components in circuits They provide high amplification with very little power con sumption but they are extremely vulnerable to static discharge These components are used in the mod ules electronic boxes in this product Static electricity can easily build up in your body and you won t even know it Rubber soled shoes on vinyl floors walking across carpet or rugs even swiv eling in your chair can build up enough static electric ity to zap kill a FET If you kill the FET you kill the module it is in To prevent electro static discharge ESD Use a wrist ground strap whenever you remove and handle any of these modules the electronics module the lamp ballast the power supply Before
117. you remove any module listed above connect your wrist strap to the main chassis Before you install a new module connect your wrist strap to the main chassis If you carry the module across carpet connect the wrist strap to a ground point on the module When you pack a module for shipping Use an anti static bag if possible If you don t have an anti static bag wrap the module in aluminum foil before packing it Never never pack the bare module in loose styro foam peanuts When these styrofoam pieces touch the connectors they can easily zap a FET ESD Precautions for handling electronics modules power supplies ballasts ZN CAUTION When you remove an electronic box connect a wrist strap to the main chassis before you start ZN CAUTION When you walk with an electronic part always connect a wrist strap to a ground point the case on the part ZN CAUTION When you ship a part separately put it in an anti static bag or wrap it in aluminum foil before packing it in a car ton ZN CAUTION Never put the bare unwrapped device in an ordinary plas tic bag or styrofoam of any kind 1 3 Your Personal Safety Is Important There are four basic reasons to be careful when UV radiation Ultra violet radiation can seriously servicing a Puma damage you eyes If you must work with a Puma Heat The lamps are very hot when lit and the when the lamps are on and the light shield or rear glass stays hot for many m
118. you turn off the main power switch remove the light shield 2 Unscrew and remove the filter 3 Inspect the filter Deterioration will be evident by discoloration of the filter material If there is dis coloration or if the filter has been in place for 8000 or more hours of Runtime replace it 4 Replace the light shield Main Menu clarity Picture Size amp Position Wall amp Aspect Ratio Memory T T YTF YTF F Input Levels Advanced Options b Program Information b Diagnostics clarity Cube Status b Serial Port Status b Test Patterns b Setup Summary gt Temperatures b Hours clarity Running Time System Time 02543 23 Running Time 01988 24 Lamp 1 01988 24 Lamp 2 01867 34 Reset Lamp 1 hours LURT ia Location of filter 87 5 5 Changing the Air Filters Inspect air filters whenever you are working on the Puma but at least twice a year When to change air filters When should you change the air filter When it gets dirty How long will it take to get dirty That depends on the environment and the amount of time the fans run If the Puma is installed in a room as it is built or renovated there will be lots of dust in the air If the Pumas are running this dust will get sucked into the air filters If the Puma is in a relatively clean environment dust will naturally accumulate more slowly By observing the filters from time to time you can determine how long they can funct

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