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        UltraFill Home Oxygen Filling System Frequently Asked Questions
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1.                                                                                                         10  SERVICE AND SUPPORT se                                                                                                                                                                               11  MISCELLANEOUS areena EnA Aae EEE AEAEE EEEa EERE EE EEE ES AEE EEA AE          11  PHILIPS       RESPIRONICS    UltraFill Home Oxygen Filling System Frequently Asked Questions    SIZE  WEIGHT AND SPECIFICATIONS    1  What are the dimensions of the UltraFill   A  9    x 20    x 25 5       2 What is the weight of the UltraFill   A  45 pounds    3  What is the noise level of the UltraFill   A   lt 44 dBA    4  How long does it take to fill an M6 cylinder  MB08   A  65 minutes for the       105 minutes for the            5  How long does      M6 last      a patient  MB08     A  The M6 gets provides approximately 5 hours 30 minutes of O2 during ambulation  The underlying  assumption is that the patient is using a Respironics provided Bonsai Conserving Device at a setting of  2  The duration also assumes a patient breadth rate of 20 bpm  these assumptions are common when  comparing the performance of various portable O2 devices   Under the same assumptions  the MB08  cylinder provides 8 hrs 40m of O2  58  more   2     6  What are the recommended operating and storage temperatures     A  Operating  55 to 90   F  13 to 32  C  and Storage   30 to 160   F   34 to 71  C     7 What is
2.  and user manual  The following accessories are sold separately   Concentrator  oxygen conserving device  regulator and cylinder cart    ACCESSORIES    37  What accessories are available for the UltraFill     A  The UltraFill accessories include  2000 psi cylinders  3000 psi cylinders  Small  M9  amp  MC13   medium  M4        amp  MBO8  and large  MD15  amp  MD22  cylinder carry bag  cylinder cart  cylinder t   wrench  CHAD Therapeutics Bonsai OCD  3100 Regulator  3100 Pediatric Regulator and 4800  Regulator  Please refer to the catalog or spec sheet for a complete list of part numbers     PHILIPS     RESPIRONICS    UltraFill Home Oxygen Filling System Frequently Asked Questions    SERVICE AND SUPPORT    38  What are the warranties for the various components of the UltraFill     A  UltraFill Filling Station 3 year standard  non transferable  warranty or 5 000 hours  whichever  comes first     Cylinders  amp  Post valve  3 year standard  non transferable  warranty    CHAD Therapeutic Bonsai Conserving Device  accessory   2 year warranty  passed thru from mfg   CHAD Therapeutic 3100 Regulator  accessory   5 year warranty  passed thru from mfg    CHAD Therapeutics 3100 Pediatric Regulator  accessory   5 year warranty  passed thru from mfg   CHAD Therapeutic 4800 Regulator  accessory   2 year warranty  passed thru from mfg     39  What repair parts are available for the UltraFill    A  UltraFill Repair Part list will be available in the service manual  This information can be obt
3.  the altitude rating of the UltraFill      Oto 7 500 ft   0 to 2 286        ELECTICAL POWER    8  What is the UltraFill   s power consumption   A  110 Watts    9  Can    use an extension              A  No  never modify the power cord or use adapters  extension cords  etc  The unit is double insulated  and uses a 2 prong not 3 prong power plug  Any modification to the power cord could alter this safety  feature     PHILIPS     RESPIRONICS    UltraFill Home Oxygen Filling System Frequently Asked Questions    10  Can the UltraFill handle brownout conditions   what is the lowest wattage the EverFlo will  tolerate     A  The specification is 120VAC     10  for agency approval  This equates to 108VAC to 132  VAC  UltraFill is tested to US and International standards for low voltage and brownout conditions   11  What fuses or circuit breakers are in the UltraFill to protect the system        Mains fuse on the circuit board to protect the system electronics   e 140 degree centigrade thermal fuse in compressor motor  e Fuse on the transformer to protect the secondary low voltage circuit     OPERATION SUMMARY    12  What are the components of an UltraFill System   A  The UltraFill consists of  3  primary components  concentrator  UltraFill Filling Station   amp  cylinder     13  Explain the Theory of Operation for the UltraFill system     A  The UltraFill system consists of a concentrator  UltraFill Filling Station  and cylinders  The  concentrator takes ambient air and converts to ox
4.  yellow with periodic audible beep   the device  and checks the device has detected that there is a low pressure fault   i A ble 0     Steady yellow   the device has detected a possible 0  purity issue     Steady yellow and flashing red with a constant audible  alarm   the device has detected an 0  purity issue with  the oxygen cylinder     When lit  this indicates the device Off  No system faults have been detected   has detected a fault that requires  service by the provider  The  device has stopped filling and will  not begin filling again until the  problem is corrected     Steady On with Constant Audible Alarm   The device  has detected a problem that prevents it from operating   Contact your home care provider for repair     PHILIPS     RESPIRONICS    UltraFill Home Oxygen Filling System Frequently Asked Questions    PATIENT MAINTENANCE    34  What patient maintenance is required with the UltraFill     A  Periodically  use a damp cloth to wipe down the exterior case of the UltraFill device  If you use  medical disinfectants  be sure to follow the manufacturer s instructions     PROVIDER MAINTENANCE    35  What provider maintenance should be preformed on the EverFlo     A  The UltraFill station requires no periodic maintenance  There is a bacteria filter located inside the  device  It can be changed at the provider   s discretion     PACKAGING    36  What is included in the UltraFill System    A  UltraFill Station   2  cylinders  2000 or 3000 psi    1  cylinder carry bag
5. 46     Longer       Lasts 46                 Lasts 44     Longer Gin hours                   M9 MC13 MD15 MD22     24 ME36   3000   3000   3000   3000     Cylinder       Note  Based on a 4 5 1 conserving ratio at 20 breaths per min    26    have never heard of 3000 psi cylinders are they safe     A  Yes  both our 2000 and 3000 psi cylinders have gone through extensive safety testing with an  independent company  The 3000 psi cylinders are aluminum based just like the 2000 psi cylinders   but are made from a different alloy  allowing them to fill to a higher capacity     PHILIPS     RESPIRONICS    UltraFill Home Oxygen Filling System Frequently Asked Questions    27  What are the fill times for the 2000 and 3000 psi cylinders                                     Cylinder Size Volume  L      Typical Fill Times    2000 psi  M4 103 45 min  M6 148 1hr 5 min  C 246 1 hr 50 min  D 413 3hr 5 min  E 679 5 hr  3000 psi  MBO08 232 1 hr 45 min  MC13 354 2 hr 35 min  MD22 604 4 hr 25 min  ME36 992 7 hr 20 min                   28  Can   use any OCD or regulator on the UltraFill cylinders     A  UltraFill 2000 psi  amp  3000 psi cylinders are equipped to connect to most major CGA 870 compatible  conserving device or regulator  We have currently tested and confirmed that the ePOD  Bonsai  Chad           EasyPulse 5  Precision Medical  work with the UltraFill cylinders  The Chad 3100 and 4800 series regulators  have also been confirmed for use with UltraFill     It is important to ensure the 
6. PHILIPS    UltraFill Home Oxygen  Filling System    Frequently Asked Questions    Table of Contents    SIZE  WEIGHT AND SPECIFICATIONS                                                                                                                                        2  ELECTICAL POWER                                                                                                                                                                                                         2  OPERATION SUMMARY                                                                                       Nanasan                                                   RERAN 3  CYLINDERS                                                                                                                                           4  ALARMS AND VISUAL INDICATORS                                                                       9  PATIENT MAINTENANCE                                                                  10                                                                                                                              eaaa iaaa              10  PACKAGING                                                                                                                                                                                    raresa daranas 10  Jata o SORES                                                                                                                            
7. ained  from the service department    40  When should the UltraFill be serviced  What is recommended for servicing    A  There is no periodic maintenance needed for UltraFill     41  What tools are used to open device up     A  A nutdriver would be needed to open up the back of the device  It is the same tool used to open the  EverFlo     All Respironics devices are subject to reliability analysis and extensive verification testing   UltraFill uses industry standard components that have proven quality and reliability     MISCELLANEOUS    42  Can the device be transported lying down   A  Yes  however it must be upright to operate     PHILIPS     RESPIRONICS    
8. at blink then turn solid as the cylinder fills in 25   increments  The unit will also automatically stop filling when the cylinder is full     31  Can the patient do a partial cylinder fill  Top off their cylinder   A  Yes  the patient can stop or start the fill at their convenience using the stop start button  32  Does the patient have to know what cylinder size they are using before the start filling     A  No  the UltraFill automatically detects the cylinder size and psi type and fills accordingly     PHILIPS     RESPIRONICS    UltraFill Home Oxygen Filling System Frequently Asked Questions    ALARMS AND VISUAL INDICATORS    33  What alarms and visual indicators are available for the EverFlo        Power Button                 olo 9                                Release    Button  Power On         Green Light    System Warning      Yellow Light    System Fault    RedLight    Fill Level Start Stop  Indicators Fill Button       Description   Color    Power Button Power Off   None  Power        Green    System Caution f Yellow    System Fault          Function Modes  When the switch is turned so that Off   The device is turned off  mains power is not  the  I  symbol is down  the device connected   is operational           Green light on   the device is on with no faults  detected   When lit  this indicates the device Off  no system issue detected   has detected a possible fault  The  audible alarm will not shut off until            the user stops the filling process Flashing
9. conserving device or regulator has been designed  manufactured and tested for  use at the pressure rating of the cylinder  The Chad Therapeutics 3100 Regulators  sdult version only  and  Bonsai Conserving Device provided by Philips Respironics for use with the UltraFill system have been  designed  manufactured  and tested for use on both 2000 and 3000 psi cylinders  We have also tested and  confirmed the ePOD and Precision Medical EasyPulse 5 for use at both 2000 and 3000 psi use     29  RI provides both a 3100 and 4800 regulator  What is the difference     A  The 4800 and 3100 pediatric regulator is recommended for use only with 2000 psi cylinders   Beyond that  the 4800 regulator uses brass components in the areas that make contact with low and  high pressure O2  This regulator will be our standard offering  In comparison  the 3100 regulator is our  premium offering  the 3100 regulator utilizes a full brass core in the areas that make contact with low  and high pressure O2     Can   fill the cylinder with an OCD or regulator attached         We have confirmed that the ePOD  amp  Bonsai conserver and 3100 and 4800 regulators can stay  attached to the cylinder during the filling process  In general  most OCD and regulators should be  able to stay attached during filling     30  How does my patient know when the cylinder is full   PHILIPS          RESPIRONICS    UltraFill Home Oxygen Filling System Frequently Asked Questions    A  The UltraFill has  4  fill level indicators th
10. ltraFill is filling cylinders     A  Yes  Up to 3 liters when using a 5 liter concentrator and up to 7 liters when using a 10 liter  concentrator     18  What concentrators are compatible for use         5L Concentrators  EverFlo  OPI non OPI   EverFlo Q  OPI non OPI  and Millennium M600  amp   M605   10L Concentrators  Millennium M10    19  Can   use my IVC concentrator with the UltraFill Filling Station     A  The UltraFill Filling Station can work with any concentrator that provides a high pressure O2 output  with a minimum pressure of 10 psi during operation  As long as the IVC concentrator has this high   pressure output  and we believe all do   then  YES  you can use the UltraFill filling station  There are  two drawbacks  fill time and noise    The UltraFill is optimized for use with the EverFlo  An UltraFill  system using an IVC concentrator will have fill times approximately 100  longer than when used with  an EverFlo concentrator  The UltraFill is optimized to fill from a concentrator providing at least 22 psi  output  For those concentrators that have outputs less than 22 psi  there is a slight clinking noise  during the fill process     20  Does the UltraFill have an OPI sensor     A  Yes  the UltraFill has an OPI sensor to ensure that the oxygen provided to the patient via the  cylinder is at or above 90      CYLINDERS  21  What cylinders are available with the UltraFill     A  The UltraFill will work with 2000 or 3000 psi cylinders  The system will come with 2 c
11. ygen enriched air  A portion of the O2 is provided to  the patient via the concentrator for stationary O2 therapy  The remainder of the O2 is provided to the  UltraFill Filling Station through a pneumatic tube  The UltraFill Filling station takes the O2  compresses  it  and fills the cylinder  The cylinder process stops once the pressure reaches the pressure rating of  the cylinder  2000 or 3000 psi   The cylinder is then used by the patient to support the portable oxygen  therapy needs     14  How does the UltraFill Filling station know when to stop filling    A  The UltraFill measures the cylinder pressure and will stop filling once the pressure reaches the limit  defined by the pressure rating of the cylinder  If the system is using 2000 psi cylinders  then the filling  will stop once the O2 pressure reaches 2000 psi    15  Do I need a different UltraFill Station for 3000 psi use versus 2000 psi    A  No  There is only one UltraFill Filling Station  It is designed to fill both 2000 and 3000 psi cylinders   16  How will the system    know    whether it is filling a 2000 or 3000 psi cylinder    A  The UltraFill is designed to automatically detect a 3000 psi cylinder  There is a magnet in the    cylinder valve of a 3000 psi cylinder  UltraFill senses the presence of this magnet when a 3000 psi  cylinder is connected     PHILIPS     RESPIRONICS    UltraFill Home Oxygen Filling System Frequently Asked Questions    17  Can my patient breathe off the EverFlo Millennium when the U
12. ylinders at the  time of purchase  There is a small up charge for the 3000 psi option     2000 PSI 3000 PSI  M4    6 MB08       9     13  MD15 MD22  ME24 ME36    22  What is the difference between 2000 and 3000 psi     A  The vast majority of cylinders used currently are rated at 2000 psi  Since 3000 psi cylinders are  filled to a higher pressure  they give the patient over 40  more oxygen than the traditional 2000 psi    option  PHILIPS      RESPIRONICS    UltraFill Home Oxygen Filling System Frequently Asked Questions    23  3000psi sounds great  but aren   t these composite cylinders expensive     A  3000 psi composite cylinders can be expensive to purchase  That is why we went with Luxfer   s  aluminum alloy version  as they are more cost effective versus composite  They are still slightly more  expensive than the comparable 2000 psi version  That being said  this slight increase in expense can  be more than be justified for heavy usage patients requiring multiple cylinders or delivery type  modalities such as LOX in order to support their ambulatory O2 needs     24  Does the 3000 psi cylinder weigh more than the 2000 psi cylinder        Weight 2000 versus 3000 psi                         No  Difference       MC13 MD15 MD22 ME24 ME36   3000   3000   3000     Cylinder       PHILIPS     RESPIRONICS    UltraFill Home Oxygen Filling System Frequently Asked Questions    25  What is the difference in duration of the 2000 and 3000 psi cylinders     Hours 2000 vs 3000 psi  Lasts 
    
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