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HP LaserJet P1560 P1600 Service Manual

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2. Cartridge door switch SW501 Rectifying circuit Frequency detection circuit 220 240V model only DC controller cc rem D i High voltage i poer K 7 FREQSNS 24V BSTSIG generation 424V circuit gt 24V ON OFF ZAO pue i ar os 5V eui ucc m 5R ij 3 3V iw generation l circuit 3 3VON 3 3U0N i 3 3U en ee ATEM ENWW Power switch SW502 Engine control system 19 Overcurrent overvoltage protection The low voltage power supply has a protective function against overcurrent and overvoltage to prevent failures in the power supply circuit If an overcurrent or overvoltage condition occurs the system automatically cuts off the output voltage If the dc power is not being supplied from the low voltage power supply the protective function might be running In such case turn off the power switch and unplug the power cord Do not plug in the power cord or turn on the power switch again until the cause is found A WARNING Ifyou believe the overcurrent or overvoltage protection circuits have been activated do not plug in the product power cord or turn on the product power until the cause of the failure is found and corrected In addition tw
3. 4 Position the transfer wire harness callout 1 in the guides callout 2 Figure 2 107 Reinstall the engine controller PCA 4 of 4 ENWW Main assemblies 103 Duplex reverse solenoid duplex product Before proceeding remove the following components Main input tray See Main input tray on page 43 Output bin tray extension See Output bin tray extension on page 44 Left cover See Left cover duplex product on page 47 Right cover See Right cover duplex product on page 52 Control panel See Control panel on page 59 Front cover See Front cover on page 61 Remove the duplex reverse solenoid 1 Release one tab callout 1 and then remove the holder callout 2 Figure 2 108 Remove the duplex reverse solenoid 1 of 5 lt a 104 Chapter 2 Removal and replacement ENWW 2 Remove four screws callout 1 the scanner cover callout 2 and the sheet metal plate callout 3 NOTE The scanner cover and plate are removed as one assembly XX TIP When the cover is reinstalled make sure that the black screws callout 4 are installed in the correct screw holes erse soleno Figure 2 109 Remove the duplex rev id 2 of 5 3 Disconnect two connectors callout 1 and then release the wire harness callout 2 from the guides callout 3 Figure 2 110 Remove the duplex reverse solenoid 3 of 5 ENWW Main assemblies 105 4 Release one tab callout 1 and then remove the
4. Paper delivery tray RM1 7499 000CN Simplex model on page 165 Paper delivery tray RM1 7498 000CN Duplex model on page 167 Paper pickup assembly duplex model RM1 7516 000CN Internal assemblies 2 of 3 on page 171 Paper pickup assembly simplex model RM1 7517 000CN Internal assemblies 2 of 3 on page 171 Paper pickup sensor PCA assembly RM1 7618 000CN Internal assemblies 2 of 3 on page 171 Paper pickup sensor PCA assembly RM1 7618 000CN PCAs on page 175 Paper pickup tray RM1 7535 000CN Simplex model on page 165 Paper pickup tray RM1 7534 000CN Duplex model on page 167 Plate name RC3 0623 000CN Simplex model on page 165 Plate name RC3 0622 000CN Duplex model on page 167 Roller pickup RL1 1497 000CN Internal assemblies 2 of 3 on page 171 Alphabetical parts list 177 Table 4 13 Alphabetical parts list continued Description Separation pad Part number RM1 4227 000CN Table and page Internal assemblies 2 of 3 on page 171 Solenoid duplex model RK2 0420 000CN Internal assemblies 3 of 3 on page 173 Switch lever assembly RM1 7531 000CN Internal assemblies 1 of 3 on page 169 Transfer roller 178 Chapter4 Parts and diagrams RM 1 4023 000CN Internal assemblies 2 of 3 on page 171 Numerical parts list Table 4 14 Numerical parts list Part number
5. The fuser temperature might be too low In your printer driver make sure the appropriate paper type is selected Clean the inside of the product Check the paper type and quality Place the product in quiet mode and send the print job again See the product user guide Plug the product directly into an AC outlet instead of into a power strip The internal parts might have toner on them If the defects occur on the back of the page the problem will probably correct itself after a few more printed pages In your printer driver make sure the appropriate paper type is selected A component might be damaged If a repetitive mark occurs at the same spot on the page use the repetitive defect ruler table to find the problem See Repetitive defect ruler on page 128 If characters are improperly formed producing hollow images the paper stock might be too slick Try a different paper ENWW Page skew Make sure that the paper is loaded correctly and the paper guides are not too tight or too loose against the paper stack The input bin might be too full Check the paper type and quality Curl or wave Check the paper type and quality Both high temperature and high humidity cause paper to curl The paper might have been in the input tray too long Turn over the stack of paper in the tray Also try rotating the paper 180 in the input tray Place the product in quiet mode and sen
6. e Main input tray or priority input slot ENWW 2 Basic operation Major product systems The product contains the following major systems e X Engine control system e Laser scanner system e Image formation system e Pickup and feed system Product block diagram Figure 1 1 Product block diagram LASER SCANNER SYSTEM ENGINE CONTROL IMAGE FORMATION SYSTEM SYSTEM PICKUP AND FEED SYSTEM Chapter 1 Theory of operation ENWW Sequence of operation The DC controller in the engine control system controls the operational sequences of the product The table below describes durations and operations for each period of a print operation from when the product is turned on until the motor stops rotating Normal sequence of operation ENWW Table 1 1 Sequence of operation Name WAIT Timing From the time the power switch is turned on the door is closed or the product exits Sleep mode until the product gets ready for a print operation Purpose Brings the product to ready state The product performs the following during the operations e Detects the print cartridge e Heats the fuser film in the fuser e Rotates and the stops the main motor STBY standby From the end of the WAIT or LSTR period until either a print command is sent or the power switch is turned off Maintains the product in printable condition The product performs the following during the
7. Configuration page The configuration page lists current product settings and properties This page also contains a status log report To print a configuration page do one of the following e Press and hold the go button 7 when the ready light is on and no other jobs are printing Release the go button when the ready light begins blinking The configuration page prints e Select Config Page from the Print Information Pages drop down on the Services tab in the product Preferences e HP LaserJet Professional P1600 Printer series series only Open the embedded Web server click the Information tab and then select Print Info Pages Click the Print button next to Print Configuration Page ENWW Tools for troubleshooting 127 Print quality troubleshooting tools Repetitive defect ruler If the product output has a consistent repetitive defect then use the table in this section to determine which part needs to be replaced based on the measured distance between the repetitions of the defect Component Distance between defects mm Type of defects Primary charging roller About 27 Dirt on page Dropouts Photosensitive drum About 75 Dirt on page Dropouts Developing roller About 34 Dirt on page Dropouts Transfer roller About 39 Dropouts Dirt on the back of page Fuser film About 57 Dirt on page Dropouts Loose toner Pressure roller About 56 Dirt on the back of page Loose toner Interpret control pa
8. A CAUTION Donottouch the sponge portion of the roller Skin oils can cause paper handling problems 1 Release two tabs Figure 2 3 Remove the pickup roller 1 of 2 2 Rotate the roller away from the product to remove it Figure 2 4 Remove the pickup roller 2 of 2 40 Chapter 2 Removal and replacement ENWW Separation pad A CAUTION Do not touch the sponge portion of the pad Skin oils can cause paper handling problems 1 Place the product rear side up to access the separation pad assembly A CAUTION Dirt and debris can scratch the product covers Place the product on a cloth or other clean surface 2 Remove two screws callout 1 and then remove the separation pad assembly callout 2 Figure 2 5 Remove the separation pad assembly f ENWW Separation pad 41 Transfer roller A CAUTION Do not touch the sponge portion of the roller Skin oils can cause print quality problems 1 Open the print cartridge door 2 Release two tabs callout 1 and then remove the transfer roller callout 2 Figure 2 6 Remove the transfer roller 42 Chapter2 Removal and replacement ENWW Covers Main input tray Open the tray callout 1 release two tabs callout 2 and then remove the tray Figure 2 7 Remove the tray ENWW Covers 43 Output bin tray extension Release two pins callout 1 and then remove the tray extension callout 2 Figure 2 8 Remove the output bin tray extensi
9. Left cover See Left cover simplex product on page 45 or Left cover duplex product on page 47 Right cover See Right cover simplex product on page 50 or Right cover duplex product on page 52 Duplex frame See Duplex frame duplex product on page 56 NOTE Duplex models only Cartridge door See Cartridge door on page 57 Control panel See Control panel on page 59 Rear cover or duplex door See Rear cover simplex product on page 63 or Duplex door duplex product on page 55 Face down cover See Face down cover on page 65 Remove the fuser 1 Duplex models only Release two tabs callout 1 and then remove the duplex reverse guide callout 2 Figure 2 65 Remove the fuser 1 of 10 80 Chapter 2 Removal and replacement ENWW 2 Remove two screws callout 1 and then remove the sheet metal corner brace callout 2 Figure 2 66 Remove the fuser 2 of 10 3 Remove one FFC callout 1 remove three screws callout 2 and then remove the formatter callout 3 Figure 2 67 Remove the fuser 3 of 10 9740220 m ENWW Main assemblies 81 4 Remove three screws callout 1 and then remove the sheet metal plate callout 2 Figure 2 68 Remove the fuser 4 of 10 5 Disconnect one connector callout 1 and then release the wire harness callout 2 from the guides callout 3 Figure 2 69 Remove the fuser 5 of 10 82 Chapter 2 Removal and replacement ENWW 6 Disconn
10. Ap LASERJET PROFESSIONAL P1560 and P1600 SERIES PRINTER Service Manual www hp com support lip 1 560series www hp com support lip 1 600series HP LaserJet Professional P1560 and P1600 Series Printer Service Manual Copyright and License Trademark Credits 2010 Copyright Hewlett Packard Microsoft Windows Windows XP and Development Company L P Windows Vista are U S registered trademarks of Microsoft Corporation Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Part number CE663 90939 Edition 1 4 2010 Conventions used in this guide XX TIP Tips provide helpful hints or shortcuts D Ef NOTE Notes provide important information to explain a concept or to complete a task A CAUTION Cautions indicate procedures that you should follow to avoid losing data or damaging the product A WARNING Warnings alert you to specific procedures that you should follow to avoid personal injury catastrophic loss of data or extensive damage to the pr
11. Certificate of Volatility 199 Safety statements Laser safety The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration has implemented regulations for laser products manufactured since August 1 1976 Compliance is mandatory for products marketed in the United States The device is certified as a Class 1 laser product under the U S Department of Health and Human Services DHHS Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968 Since radiation emitted inside the device is completely confined within protective housings and external covers the laser beam cannot escape during any phase of normal user operation A WARNING Using controls making adjustments or performing procedures other than those specified in this user guide may result in exposure to hazardous radiation Canadian DOC regulations Complies with Canadian EMC Class B requirements Conforme la classe B des normes canadiennes de compatibilit lectromagn tiques CEM VCCI statement Japan CORBIS FPRUBRESERESAEMHMBS VCCI 0H I amp 222ABIfBS38I NEEIE CY CORB RERRCHATS CE H gcULCUzY A CORBMNIVLARTLEV A YZEL T ASH SMS e5 SHOT CEMBVET Ayia AAS IK GES TIELU RY RUSELTRSL Power cord instructions Make sure your power source is adequate for the product voltage rating The voltage rating is on the product label The product uses either 110 1
12. High voltage power supply MEDIA FEED SYSTEM Fuser control 3 ee Mai imm md a ENWW Engine control system 7 Motors fans clutches solenoids switches and sensors Figure 1 3 Motors Table 1 2 Motors M1 M2 Item M1 Description Main motor Components driven Pickup roller Feed roller Photosensitive drum Developing roller Pressure roller Delivery roller Duplex feed roller M2 Scanner motor Scanner mirror 8 Chapter1 Theory of operation ENWW Figure 1 4 Fans FM1 Table 1 3 Fans Description Main fan ENWW Engine control system 9 Figure 1 5 Solenoids and clutches Table 1 4 Solenoids and clutches Item Description SL1 Pickup solenoid SL2 Duplex reverse solenoid NOTE Duplex models only 10 Chapter 1 Theory of operation ENWW ENWW Figure 1 6 Switches Y 7 Table 1 5 Switches Description Cartridge door switch SW502 Power switch not shown Figure 1 7 Sensors Table 1 6 Sensors Description Fuser delivery sensor Engine control system 11 Table 1 6 Sensors continued Item Description PS702 Media width sensor PS751 Top of Page TOP sensor PS901 Main motor rotation number sensor not shown 12 Chapter 1 Theory of operation ENWW DC controller operations ENWW The DC controller controls the operational seq
13. on product enters the Ready state when the cleaning process is finished Ready light is on and all other lights are off The product is in the No action required Ready state The product is ready to receive a print job NOTE The power button backlight is on Ready light is blinking and all other The product is No action required lights are off receiving or The product is processing data receiving or NOTE The power button backlight is processing a print on job To cancel the current job press the cancel button X Attention light AN is blinking and all other lights are off The product has Inspect the product experienced an error determine the error that can be corrected and then correct the at the product such error If the error is as a jam an open the absence of paper door or the absence in the proper tray or of paper in the proper the product is in a tray manual feed mode put the proper paper in the tray and follow the on screen instructions or open and close the print cartridge door to resume printing NOTE The power button backlight is on 130 Chapter 3 Solve problems ENWW ENWW Table 3 3 Control panel lights continued Light status Light pattern State of the product Action The product has To recover from the experienced a error and print the continual error from available data press which it can recover the go button 7 on its own Attention l
14. you must ship the defective part back to HP within a defined period of time normally five 5 business days The defective part must be returned with the associated documentation in the provided shipping material Failure to return the defective part may result in HP billing you for the replacement With a customer self repair HP will pay all shipping and part return costs and determine the courier carrier to be used Customer support Get telephone support for your country region Country region phone numbers are on the flyer that was in the box with your product or at www hp com support Have the product name serial number date of purchase and problem description ready Get 24 hour Internet support www hp com support ljp1560series or www hp com support ljp1600series Get support for products used with a Macintosh computer www hp com go macosx Download software utilities drivers and electronic information www hp com go ljp1560series or www hp com go ljp1600series Order additional HP service or maintenance agreements www hp com go carepack 188 Appendix A Service and support ENWW Repack the product If HP Customer Care determines that your product needs to be returned to HP for repair follow these steps to repack the product before shipping it A CAUTION Shipping damage as a result of inadequate packing is the customer s responsibility 1 Remove and retain the print cartridge A
15. OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU ENWW HP s Premium Protection Warranty LaserJet print cartridge limited warranty statement 185 End User License Agreement PLEASE READ CAREFULLY BEFORE USING THIS SOFTWARE PRODUCT This End User License Agreement EULA is a contract between a you either an individual or the entity you represent and b Hewlett Packard Company HP that governs your use of the software product Software This EULA does not apply if there is a separate license agreement between you and HP or its suppliers for the Software including a license agreement in online documentation The term Software may include i associated media ii a user guide and other printed materials and iii online or electronic documentation collectively User Documentation RIGHTS IN THE SOFTWARE ARE OFFERED ONLY ON THE CONDITION THAT YOU AGREE TO ALL TERMS AND CONDITIONS OF THIS EULA BY INSTALLING COPYING DOWNLOADING OR OTHERWISE USING THE SOFTWARE YOU AGREE TO BE BOUND BY THIS EULA IF YOU DO NOT ACCEPT THIS EULA DO NOT INSTALL DOWNLOAD OR OTHERWISE USE THE SOFTWARE IF YOU PURCHASED THE SOFTWARE BUT DO NOT AGREE TO THIS EULA PLEASE RETURN THE SOFTWARE TO
16. RC2 9425 000CN Description Link cartridge door Table and page Internal assemblies 3 of 3 on page 173 RC2 9436 000CN Cover face down Duplex model on page 167 RC2 9458 000CN Cover right Duplex model on page 167 RC2 9462 000CN Cover right Simplex model on page 165 RC2 9464 000CN Cover face down Simplex model on page 165 RC2 9512 000CN Link pressure release Internal assemblies 1 of 3 on page 169 RC2 9578 000CN Cover dust Duplex model on page 167 RC2 9582 000CN Cover dust Simplex model on page 165 RC2 9583 000CN Panel rear simplex model Internal assemblies 2 of 3 on page 171 RC3 0622 000CN Plate name Duplex model on page 167 RC3 0623 000CN Plate name Simplex model on page 165 RK2 0420 000CN Solenoid duplex model Internal assemblies 3 of 3 on page 173 RK2 3238 000CN Fan duplex model Internal assemblies 3 of 3 on page 173 RL1 1497 000CN Roller pickup Internal assemblies 2 of 3 on page 171 RL1 2870 000CN Cover front Duplex model on page 167 RL1 2871 000CN Cover front Simplex model on page 165 RM1 4023 000CN Transfer roller Internal assemblies 2 of 3 on page 171 RM1 4227 000CN Separation pad Internal assemblies 2 of 3 on page 171 RM1 7440 000CN Delivery sensor PCA asse
17. Replace the formatter See Formatter PCA on page 67 Replace the engine controller PCA See Engine controller PCA on page 97 When turned on the LEDs on the control panel light up but the main motor does not rotate The product turns on but the motor does not rotate The print cartridge door is open Close the print cartridge door A page is jammed in the paper path Clear all paper from the paper path and make sure that all sensors are working correctly The cable is not connected correctly Reconnect the motor cable The motor is not mounted correctly in the product chassis Verify that the motor is connected correctly and that it rotates freely The engine controller is defective The main motor is defective Replace the engine controller PCA See Engine controller PCA on page 97 Replace the motor See Main motor on page 87 The product turns on and the motor rotates but none of the control panel lights turn on and the control panel buttons are unresponsive The product is unresponsive The formatter is defective Replace the formatter See Formatter PCA on page 67 The product is on but the control panel lights indicate that the product is not in the ready state The product is not ready The product has an internal error that was detected during the Power On Self Test sequence Consult the list of control panel light patterns
18. Solve paper handling problems sssssssssssssssseseseeeeneeemenme e enne nnnm nmrrn nnne 143 Solve image quality problems 000 00 eee eter ee eee ett eee een eee rete teeter nennen enne nene nennen enne 144 Image detect table eet ri Eti Late eite i ase Eten cie Ea itecto nen baute 144 Light print orfaded 5 rere RR 144 Torier Specks d ah ete aioli e de ele du toe Rae Le tede odd 144 DROPOUTS init e EOD o edat 145 Vertic l liriGS 222 neto thi tet niea tube ret a aT iex Den iadaage 145 Gray background i Et De bebe nce t ER 145 Toner smear erret notte odd ri e ette etuer t egeta aed eee t ERE 146 LOOSE toner neii P E 146 Vertical repetitive defects sssssssssssssseen 146 Misformed characters ssssssssssssssssssesseeeeeene enne ertt 146 Page SkeW vinci iit eee dari eee 147 Cur OP WAVE nie Gane ee ertt et e e eee de te ERE rte iaai 147 Wrinkles or creases ssssssssssssssseesssee eene ermmrrIr nnne nennen enese nr ennt 147 Toner scatter outline itn eet elite nuu 148 Dile eL E 148 Change print density nica cake ee e d i e E ede aeger 149 Clean the product 2 5 p eene oat He eia tede ktiec Ha Net e tree Ph td EEE 150 Clean the pickup roller sssssssssessessereennennnnnnn nennen eererrnrrenrn nn nn nnne 150 Clean the paper path 2 2 2 2 cc ccccccce cece ee cece cee ceeeeaaeeaeceeeeeeeeeeeeeescaaaaaaeeeaaeaaeeaeceeceeeeeeeeeeeess 151 Clean the p
19. Sound power level Declared per ISO 9296 Printing e HP LaserJet Professional P1560 Printer series Lwag 6 4 Bels A 64 dB A e HP LaserJet Professional P1600 Printer series Lwa 6 6 Bels A 66 dB A Ready e HP LaserJet Professional P1560 Printer series o Inaudible e HP LaserJet Professional P1600 Printer series E Inaudible 192 Appendix B Specifications ENWW Table B 3 HP LaserJet Professional P1560 and P1600 Printer series continued Sound power level Declared per ISO 9296 Sound pressure level bystander position Declared per ISO 9296 Printing e HP LaserJet Professional P1560 Printer series o Lpam 53 dB A e HP LaserJet Professional P1600 Printer series gt Loam 53 dB A Ready e HP LaserJet Professional P1560 Printer series Inaudible HP LaserJet Professional P1600 Printer series Inaudible Values are based on preliminary data See www hp com go ljp1560 regulatory or www hp com go ljp1600 regulatory for current information Configuration tested HP LaserJet P1566 product printing on A4 size paper in simplex mode HP LaserJet P1606dn product printing on A4 size paper in simplex mode N Environmental specifications Table B 4 Environmental specifications Operating Storage Temperature 10 to 32 5 C 50 to 91 F 0 to 35 C 32 to 95 F Relative Humidity 10 to 80 10 to 80 1 Values are based on preliminary data See www hp com support ljp1560se
20. zooms dei een D avo fe b eoorase Seed uio cour jus oas E eee ano srez mz aja z os wos _ TOOLr nyoo m e sab os s SA OlSY g lz D as ke one syeyewso4 joued uogejedo 0 y2g 10joeuuoo xejdng plouejos voer Vii asena xeidng m ej ue i Ajuo japow xejdng tid T i T T Y E T 9 ENWW 126 Chapter 3 Solve problems Internal print quality test pages Cleaning page If you are experiencing toner specks or dots on the printouts clean the paper path This process uses a transparency to remove dust and toner from the paper path Do not use bond or rough paper AQBbGc AQBoGc AaBbCc AaBbCc AGBDGC NOTE For best results use a sheet of transparency If you do not have any transparencies you can use copier grade paper 60 to 163 g m 16 to 43 Ib that has a smooth surface 1 Make sure that the product is idle and the ready light is on NOTE If the product is in the auto off state the ready light O is off 2 Load paper in the input tray 3 Open the product Properties 4 Click the Device Settings tab 5 Inthe Cleaning Page area click the Start button to process the cleaning page amp NOTE The cleaning process takes about 2 minutes The cleaning page stops periodically during the cleaning process Do not turn the product off until the cleaning process has finished You might need to repeat the cleaning process several times to thoroughly clean the product
21. 5 ssssssssssssssseseee emere 112 Figure 3 1 Sample engine test page sssssssssssese enne nene eene nennen nennen nennen nennen 118 Figure 3 2 Plug Jack locations iouis eee ede cen ee dea tea gue dre equ a ea gai uid 120 Figure 3 3 Engine controller PCA connectors ssssssseeeene meme ee nennen nennen enne 121 Figure 3 4 c External View s diiit Pe teen ree eI ia n diea Melia sait ia Mfr 122 Figure 3 5 Cross en e pA IIl 123 Figure 3 6 General timing diagram iiec etant erp eter ette Tree dtd ena dte e reinen send dere cedunt 125 Figure 3 7 Circuit diagram EE 126 Figure 4 1 Base product no optional trays or accessories ssssse meme 163 Figure 4 2 gt Simplex model 5 i moi det Eit lee niat eee lid ptr olde mandet riae t 164 Figure 4 3 Duplex model ierit a eee a ine edi inne eie ene nene e edi mee ne ie ee 166 Figure 4 4 Internal assemblies 1 of 3 sssssssssssssssseeeen e nee ener nennen nennen enne 168 Figure 4 5 Internal assemblies 2 of 3 ssssssssssssssssesen eene nnne en nemen nn nnns 170 Figure 4 6 Internal assemblies 3 of 3 ssssssssssssssse eene ennemi en nennen nennt nnns 172 Figure AT PECAS iuri EeI TS V ME tiM 174 ENWW 1 Theory of operation e Basic operation e Formatter control system e Engine control system e Image formation system e Pickup feed and delivery system
22. PE 196 Declaration of conformi ENERO 197 Certificate of VOlAUINCY senina 198 Sateh statements cedo ea tci OD oed d do n ndr Dd xe d emen dd mda 200 Lasersal y RA EE 200 Canadian DOG regulations 2 ettet easet ian o ee ada andi 200 VCCIstatement Japan M 200 Power cord instructions sssssssssssseeeeeneeeeeeneen nennen nnne enne 200 Power cord statement Japan sssssssessseeneneeenee ener enne nns 200 EMC statement Korea ssssssssssseeeeeene enne enn eene nre nnns 200 Laser statement for Finland ssssssssssssssseeeenee eene nennen nens 201 GS statement Germany 2 2 2 1 2 tender desde EN eee dade Cte dba La a E rae edd 201 Substances Table China ssssssseeeeeeeeeen emen nennen 202 Restriction on Hazardous Substances statement Turkey ssessssss 202 ll 203 ENWW List of tables Table 1 1 Sequence of operation uestis rainne aaa a aaa aa i ea adaa Ah 3 Ux Auct 8 NIC HEN acp sep 9 Table 1 4 Solenoids and clutches sssssssssssssssssssssseeseeree n ren nennen nennen nene rrenrnmrnn nnn senes 10 ECOSSE 11 Table 126 Sensis UTD IL Lm 11 Table 1 7 DC controller controlled components ssssssssssssssssseeeeernner eene rrrrenen nnns 13 Table 1 8 Photo sensors motor and solenoid ccc ccc cee cece eee ee
23. a switch or hub that are interfering with the computer product communications Select the correct printer driver Remove and then reinstall the product software Make sure that you use the correct procedure and port setting Disconnect the other devices switches or hubs There is a computer port communications problem Reset the computer port settings see the computer user guide for more information The formatter is defective Replace the formatter See Formatter PCA on page 67 ENWW Solve problems checklist 115 Troubleshooting process Determine the problem source The following table includes basic questions to ask the customer to quickly help define the problem or problems General topic Questions Environment e Is the product installed on a solid level surface 1 Is the power supply voltage within 10 volts of the specified power source Is the power supply plug inserted in the product and the outlet Is the operating environment within the specified parameters Is the product exposed to ammonia gas such as that produced by diazo copiers or office cleaning materials NOTE Diazo copiers produce ammonia gas as part of the coping processes Ammonia gas from cleaning supplies or a diazo copier can have an adverse affect on some product components for example the print cartridge OPC Is the product exposed to direct sunlight Paper e Does the customer use o
24. aa ERR RR RRRADIeR RA 10 UII 11 IST RII EID LI QU UL LUI 11 DG controller block diagram 2 coiere eit eta date tart voa e e Ee e x RR HR rn 13 Fuser control Glre lt 2 eire de D reo eig eerte ERE RR un aoa ea 15 Fuser heater control circuit cceceeeeenceeteeeeeeeneeteeneecenseteeneccenseeeseeecenseeeeeneceeneedseteneeteseeenenseeees 17 Low voltage power supply LVPS ssssssssseseeeeeneneen me enne ennemi nnne nnns 19 High voltage power supply sssssssesee eene eene nennen nnne nr en enne e nennen enn 21 Laser scanner SYSTEM d cepere ha deae eret pd ee dapi pia aa Te ea p UR rei deri Runs 22 Electrophotographic process block diagram 1 of 2 sssse em 24 Electrophotographic process block diagram 2 of 2 ssse e 25 Image formation PrOCESS E 26 Primary charging RE 27 Laser beam SAIL ULT aai aeaa aa aaea a ia aia 27 Print earnidgo UE 28 AL E E E I ese M 29 fucum 29 miri c M u 30 BI m 30 Pickup feed and delivery system block diagram sse emm 31 Photo sensors motor and solenoid eessssssssssseeeeeeeee emere enne 32 Phillips and pozidrive screwdriver comparison ssssssssssssss nene 37 Parts removal Order ent ettet
25. and support ENWW Software will agree to this EULA Upon transfer of the HP Software your license is automatically terminated b Restrictions You may not rent lease or lend the HP Software or Use the HP Software for commercial timesharing or bureau use You may not sublicense assign or otherwise transfer the HP Software except as expressly provided in this EULA 5 PROPRIETARY RIGHTS All intellectual property rights in the Software and User Documentation are owned by HP or its suppliers and are protected by law including applicable copyright trade secret patent and trademark laws You will not remove any product identification copyright notice or proprietary restriction from the Software 6 LIMITATION ON REVERSE ENGINEERING You may not reverse engineer decompile or disassemble the HP Software except and only to the extent that the right to do so is allowed under applicable law 7 CONSENT TO USE OF DATA HP and its affiliates may collect and use technical information you provide in relation to i your Use of the Software or the HP Product or ii the provision of support services related to the Software or the HP Product All such information will be subject to HP s privacy policy HP will not use such information in a form that personally identifies you except to the extent necessary to enhance your Use or provide support services 8 LIMITATION OF LIABILITY Notwithstanding any damages that you might incur the entire liabi
26. controller PCA 4 of 4 seems 103 Figure 2 108 Remove the duplex reverse Solenoid 1 of 5 ssssssssssssssseem e 104 Figure 2 109 Remove the duplex reverse Solenoid 2 of 5 sssssssssssssssse emen 105 Figure 2 110 Remove the duplex reverse Solenoid 3 of 5 ssssssssssssssssseeem en 105 Figure 2 111 Remove the duplex reverse Solenoid 4 of 5 ssssssssssssseem em 106 Figure 2 112 Remove the duplex reverse Solenoid 5 of 5 ssssssssssssssssseeem e 106 Figure 2 113 Remove the main fan 1 of 4 sssssssssssssssssssseneeeeeene mene nee 107 Figure 2 114 Remove the main fan 2 of 4 ssssssssssssssssseeee eee enne en nennen nnns 108 Figure 2 115 Remove the main fan 3 of 4 soriana Eaa AR NE EEE nennen enne 108 Figure 2 116 Remove the main fan 4 of 4 ssssssssssssssssssseeee eene nennen nennen rre 109 Figure 2 117 Reinstallithe main fan aien dae cedit emitter rea teer resa coe eade ene re ere rnt enn 109 Figure 2 118 Remove the duplex connector PCA 1 of 5 ssssssssssssssseee enne 110 Figure 2 119 Remove the duplex connector PCA 2 of 5 ssssssssssssssseeeen enne 111 Figure 2 120 Remove the duplex connector PCA 3 of 5 ssssssssssssssseeeeem mme 111 Figure 2 121 Remove the duplex connector PCA 4 of 5 ssssssssssssssseeee enm eene 112 Figure 2 122 Remove the duplex connector PCA 5 of
27. correctly by connecting it to another product Replace the cable if necessary Solve network problems NOTE Before performing the procedures in this section restore the product factory default settings See Product resets on page 158 Check the following items to verify that the product is communicating with the network Before beginning print a configuration page 1 Arethere any physical connection problems between the workstation or file server and the product Verify that the network cabling connections and router configurations are correct Verify that the network cable lengths meet network specifications 2 Are your network cables connected properly Make sure that the product is attached to the network using the appropriate port and cable Check each cable connection to make sure it is secure and in the right place If the problem continues try a different cable or ports on the hub or transceiver The amber activity light and the green link status light next to the port connection on the back of the product should be lit 3 Are the link speed and duplex settings set correctly Hewlett Packard recommends leaving this setting in automatic mode the default setting 4 Can you ping the product Use the command prompt to ping the product from your computer For example ping 192 168 45 39 Ensure that the ping displays round trip times If you are able to ping the product verify that the IP address configurati
28. customer self repair 188 ENWW Index 205 206 Index ENWW 2010 Hewlett Packard Development Company L P www hp com CE663 90939
29. escape through vents in the product exterior or through the output bin area Water droplets from the convective cooling process will not damage the product Verify normal product operation The release of moisture is a result of normal product operation However HP recommends using the following steps to verify that the product is releasing steam and does not have a functional problem 1 Turn the product off and then on 2 Senda print job to the product and then verify that the product is operating correctly 3 When printing a job and vapor is visible immediately reprint the job using the same sheet of paper There should be either no visible vapor or much less vapor during the printing process Limit or reduce steam or vapor e A Make sure that the product is placed in a well ventilated area that meets the environmental specifications e Do not place the product or store paper near an outside entrance where temperature changes can increase humidity e Use an unopened ream of paper that has not been exposed to high humidity e Store paper in an airtight container where it will be less likely to absorb moisture e Place the product in quiet mode and send the print job again See the product user guide 148 Chapter 3 Solve problems ENWW Change print density You can change the print density setting by from the product properties dialog box 1 Windows XP Windows Server 2008 and Windows Server 2003 u
30. operation e Enters Auto Off mode if Auto Off command is received INTR initial From the time a print command is received until the The product performs the following during the rotation paper is picked up operations e Drives the main motor Activates the high voltage power supply e Activates the laser scanner e Warms the fuser heater PRINT From the end of the INTR period until the last sheet Forms the image on the photosensitive drum based completes the fuser operation on the VIDEO signals from the formatter Transfers and fuses the toner image to the paper LSTR last From the end ofthe PRINT period until the main motor Moves the last printed sheet out of the product The rotation stops rotating product performs the following during the operations e Stops the main motor e Deactivates the high voltage power supply e Deactivates the laser scanner e Deactivates the fuser heater The product enters the INTR period as the LSTR period is completed if the formatter sends another print command Basic operation 3 Formatter control system The formatter is responsible for the following procedures e Controlling sleep mode e Receiving and processing print data from the various product interfaces e Monitoring control panel functions and relaying product status information through the control panel and the network or bidirectional interface e Developing and coordinating data placement and timing with the
31. panel settings and the control panel settings can be changed from the host e Dynamic I O switching The product uses this switching to be configured with a host on each I O The product can receive data from more than one I O simultaneously until the I O buffer is full This can occur even when the product is offline e Context sensitive switching The product can automatically recognize the personality PS or PCL of each job and configure itself to serve that personality e Isolation of print environment settings from one print job to the next For example if a print job is sent to the product in landscape mode the subsequent print jobs print in landscape mode only if they are formatted for landscape printing LEDM overview NOTE HP LaserJet Professional P1600 Printer series The low end data model LEDM provides one consistent data representation method and defines the dynamic and capabilities tickets shared between clients and devices as well as the access protocol event security and discovery methods ACL overview The advanced control language ACL is a language that supports product control and firmware downloads in printers that support both PJL PCL and host based printing Each sequence of ACL ENWW Formatter control system 5 commands must be preceded by a unified exit command UEL and an PJL ENTER LANGUAGE ACL command The ACL sequence is always followed by a UEL Any number of commands can be placed be
32. paper between 100 and 250 Sheffield 4 to 6 moisture content Use long grain paper Print is skewed crooked The paper guides might be incorrectly adjusted Remove all paper from the tray straighten the stack and then load the paper in the tray again Adjust the paper guides to the width and length of the paper that you are using and try printing again More than one sheet feeds at one time The tray might be overloaded Remove some of the paper from the tray The paper might be wrinkled folded or damaged Verify that the paper is not wrinkled folded or damaged Try printing on paper from a new or different package The product does not pull paper from the tray The product might be in manual feed mode Verify that the product is not in manual feed mode and then print the job again The pickup roller might be dirty or damaged Clean the roller if it is dirty Replace the roller if it is damaged See Pickup roller on page 40 The paper length adjustment control in the main input tray is set at a length that is greater than the paper size Set the paper length adjustment control to the correct length Solve paper handling problems 143 Solve image quality problems You can prevent most print quality problems by following these guidelines e Use paper that meets HP specifications e Clean the product as necessary See Clean the paper path on page 151 Ima
33. parts list continued Part number Description Table and page RM1 7620 000CN Duplex PCA duplex model PCAs on page 175 RM1 7622 000CN Formatter PCA simplex model Internal assemblies 1 of 3 on page 169 RM1 7622 000CN Formatter PCA simplex model PCAs on page 175 RM1 7623 000CN Formatter PCA duplex model Internal assemblies 1 of 3 on page 169 RM1 7623 000CN Formatter PCA duplex model PCAs on page 175 RM1 7739 000CN Cable flat Internal assemblies 3 of 3 on page 173 M c s sms ENWW Numerical parts list 181 182 Chapter 4 Parts and diagrams ENWW A Service and support e Hewlett Packard limited warranty statement e HP s Premium Protection Warranty LaserJet print cartridge limited warranty statement e End User License Agreement e Customer self repair warranty service e Customer support e Repack the product e Service information form ENWW 183 Hewlett Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP LaserJet Professional P1566 P1606dn One year from date of purchase HP warrants to you the end user customer that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase for the period specified above If HP receives notice of such defects
34. replacement was successful Print quality test 1 Verify that you have completed the necessary reassembly steps Make sure that the tray contains clean unmarked paper Attach the power cord and interface cable or interface cables and then turn on the product Verify that the expected startup sounds occur Print a configuration page and then verify that the expected printing sounds occur Print a demo page and then verify that the print quality is as expected Send a print job from the host computer and then verify that the output meets expectations 9 mO dM ee Je Clean the outside of the product with a damp cloth 38 Chapter 2 Removal and replacement ENWW Parts removal order Figure 2 2 Parts removal order Pickup roller Separation pad Transfer roller Duplex door duplex models Main input tray and output tray Left and right covers Formatter PCA Cartridge door Lo Left and right covers Duplex frame duplex models Control panel ENWW t Rear cover simplex models Front cover Laser scanner asssembly Main motor Face down cover Rear cover simplex models or Duplex door duplex models and Duplex frame duplex models Pickup assembly m Fuser Pickup solenoid Engine controller PCA Duplex reverse solenoid duplex models Main fan duplex models Duplex connector PCA duplex models Parts removal order 39 Pickup roller
35. s authority to operate this equipment Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules 196 Appendix C Regulatory information ENWW Declaration of conformity according to ISO IEC 17050 1 and EN 17050 1 DoC BOISB 0902 00 rel 1 0 Manufacturer s Name Hewlett Packard Company Manufacturer s Address 11311 Chinden Boulevard Boise Idaho 83714 1021 USA declares that the product Product Name HP LaserJet Professional P1566 P1606 Printer series Regulatory Model 2 BOISB 0902 00 Product Options All Toner Cartridges CE278A conforms to the following Product Specifications SAFETY IEC 60950 1 2001 EN60950 1 2001 A11 IEC 60825 1 1993 A1 A2 EN 60825 1 1994 A1 A2 Class 1 Laser LED Product GB4943 2001 EMC CISPR22 2005 A1 2005 EN55022 2006 A1 2007 Class B EN 61000 3 2 2006 EN 61000 3 3 1995 A1 A2 EN 55024 1998 A1 A2 FCC Title 47 CFR Part 15 Class B ICES 003 Issue 4 GB9254 1998 GB17625 1 2003 Supplementary Information The product herewith complies with the requirements of the EMC Directive 2004 108 EC and the Low Voltage Directive 2006 95 EC and carries the CE Marking C accordingly This Device complies with Part 15 of the FCC Rules Operation is subject to the following two Conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause und
36. that delivers the correct voltage 2 Verify that the power switch is in the on position 3 Make sure that the product makes the expected start up sounds NOTE The overcurrent overvoltage protection circuit in the low voltage power supply unit might be functioning Turn the product off unplug the power cord and turn the product on If the product does not function the fuse melts or the power supply is malfunctioning replace the engine controller unit See Engine controller PCA on page 97 ENWW Troubleshooting process 117 Tools for troubleshooting Individual component diagnostics Engine diagnostics Printing test pages helps you determine whether or not the product engine and the formatter are functioning If the formatter is damaged it might interfere with the engine test If the engine test page does not print try removing the formatter and then performing the engine test again If the engine test is then successful the problem is almost certainly with the formatter Gf NOTE Information pages also can be used to solve product issues For information about printing information pages see the product user guide Engine test button NOTE The product has a firmware engine test button that is activated by opening and closing the print cartridge door in a specific pattern HP LaserJet Professional P1560 Printer series 1 2 3 4 Make sure that paper is correctly loaded in the tray Make sure tha
37. to both the product and the power supply box Plug the power cord into a grounded power outlet ENWW Clearjams 141 Change jam recovery When the Jam Recovery feature is turned on the product reprints any pages that are damaged during a jam 1 Use the printer driver to change the default settings Follow the appropriate procedure depending on the operating system you are using Windows XP Windows Server 2003 and Windows Server 2008 using the default Start menu view a Click Start and then click Printers and Faxes b Right click the driver icon and then select Properties c Click the Device Settings tab Windows XP Windows Server 2003 and Windows Server 2008 using the Classic Start menu view a Click Start click Settings and then click Printers b Right click the driver icon and then select Properties c Click the Device Settings tab Windows Vista and Windows 7 a Click Start click Control Panel and then in the category for Hardware and Sound click Printer b Right click the driver icon and then select Properties c Click the Device Settings tab Mac OS X 10 4 a From the Apple menu e amp click the System Preferences menu and then click the Print amp Fax icon b Click the Printer Setup button Mac OS X 10 5 and 10 6 a From the Apple menu e amp click the System Preferences menu and then click the Print amp Fax icon b Select the product in the left side of the window c Click the O
38. warning is not followed severe injury can result in addition to damage to the product The power must be on for certain functional checks during troubleshooting However disconnect the power supply during parts removal Never operate or service the product with the protective cover removed from the laser scanner assembly The reflected beam although invisible can damage your eyes The sheet metal parts can have sharp edges Be careful when handling sheet metal parts A CAUTION Do not bend or fold the flat flexible cables FFCs during removal or installation Also do not straighten pre folds in the FFCs You must fully seat all FFCs in their connectors Failure to fully seat an FFC into a connector can cause a short circuit in a PCA amp NOTE To install a self tapping screw first turn it counterclockwise to align it with the existing thread pattern and then carefully turn it clockwise to tighten Do not overtighten If a self tapping screw hole becomes stripped repair the screw hole or replace the affected assembly XX TIP For clarity some photos in this chapter show components removed that would not be removed to service the product If necessary remove the components listed at the beginning of a procedure before proceeding to service the product 36 Chapter 2 Removal and replacement ENWW Electrostatic discharge A CAUTION Some parts are sensitive to electrostatic discharge ESD Look for the ESD reminder when remov
39. 27 Vac or 220 240 Vac and 50 60 Hz Connect the power cord between the product and a grounded AC outlet A CAUTION To prevent damage to the product use only the power cord that is provided with the product Power cord statement Japan N mk ASAE BIRI KES ESL ASN BRAK fo Sos Cte REESE A EMC statement Korea Ba 7121 0 JAE 2 88 BS 9z AAT HAS 8 822 DSM FE IAA ASotE AS SACS o 04 PE USAN ASS usu JA ot on D Dm re y 200 Appendix C Regulatory information ENWW Laser statement for Finland Luokan 1 laserlaite Klass 1 Laser Apparat HP LaserJet Professional P1566 P1606dn laserkirjoitin on kayttajan kannalta turvallinen luokan 1 laserlaite Normaalissa k yt ss kirjoittimen suojakotelointi est lasers teen p syn laitteen ulkopuolelle Laitteen turvallisuusluokka on m ritetty standardin EN 60825 1 1994 mukaisesti VAROITUS Laitteen k ytt minen muulla kuin k ytt ohjeessa mainitulla tavalla saattaa altistaa k ytt j n turvallisuusluokan 1 ylitt v lle n kym tt m lle lasers teilylle VARNING Om apparaten anv nds p annat s tt n i bruksanvisning specificerats kan anv ndaren uts ttas f r osynlig laserstr lning som verskrider gr nsen f r laserklass 1 HUOLTO HP LaserJet Professional P1566 P1606dn kirjoittimen sis ll ei ole k ytt j n huollettavissa olevia kohteita Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu hen
40. 5 or Left cover duplex product on page 47 Right cover See Right cover simplex product on page 50 or Right cover duplex product on page 52 Cartridge door See Cartridge door on page 57 Control panel See Control panel on page 59 Front cover See Front cover on page 61 Remove the face down cover ENWW 1 Remove two screws callout 1 A CAUTION The upper cartridge door arms callout 2 can become easily be dislodged from the lower arms Do not lose the upper cartridge door arms while servicing the product Figure 2 41 Remove the face down cover 1 of 2 Covers 65 2 Lift the cover up and off the product to remove it Figure 2 42 Remove the face down cover 2 of 2 66 Chapter 2 Removal and replacement ENWW Main assemblies NOTE Some photos in this section show components that might not be installed or removed from your product however the procedures for replacement and repair in this chapter are correct for your product Formatter PCA 1 Remove the left cover See Left cover simplex product on page 45 or Left cover duplex product on page 47 2 Disconnect one FFC callout 1 and one connector callout 2 Figure 2 43 Remove the formatter PCA 1 of 2 EA 3 Remove three screws callout 1 and then remove the formatter PCA Figure 2 44 Remove the formatter PCA 2 of 2 AU ENWW Main assemblies 67 Laser scanner assembly Before proceeding remove th
41. 7 environment specifications 193 ESD electrostatic discharge 37 F feeding problems solving 143 Finnish laser safety statement 201 firmware updates 158 fusing stage 29 H half self test check 119 HP Customer Care 131 humidity specifications 193 l image quality problem solving 144 image formation system testing 119 improve print quality 144 information pages configuration page 127 J jams common causes of 133 locations 133 output bin clearing 138 preventing 141 trays clearing 134 Japanese VCCI statement 200 K Korean EMC statement 200 I laser beam exposure stage 27 laser safety statements 200 201 laser scanner operations 22 license software 186 light patterns 128 location assemblies base product xi M Macintosh support 188 N noise specifications 192 notes iii Index 203 6 online support 131 operating environment specifications 193 operations engine control system 7 laser scanner 22 ordering print cartridge xi product documents xi supplies and accessories 160 whole unit replacement xi output quality See print quality P packaging product 189 pages blank 155 not printing 155 printing slowly 155 pages skewed 143 paper handling problem solving 143 paper input trays feeding problems solving 143 paper jams See jams paper path cleaning 144 part number print cartridge xi whole unit replacement xi parts assemblies base product xi photosensitive drum rotation f
42. CAUTION Itis extremely important to remove the print cartridge before shipping the product A print cartridge that remains in the product during shipping can leak and cover the product engine and other parts with toner To prevent damage to the print cartridge avoid touching the roller on it and store the print cartridge in its original packing material or so that it is not exposed to light 2 Remove and retain the power cable interface cable and optional accessories such as an EIO card 3 If possible include print samples and 50 to 100 sheets of paper or other print media that did not print correctly 4 Inthe U S call HP Customer Care to request new packing material In other areas use the original packing material if possible Hewlett Packard recommends insuring the equipment for shipment ENWW Repack the product 189 Service information form WHO IS RETURNING THE EQUIPMENT Date Person to contact Phone Alternate contact Phone Return shipping address Special shipping instructions WHAT ARE YOU SENDING Model name Model number Serial number Please attach any relevant printouts Do NOT ship accessories manuals cleaning supplies and so on that are not required to complete the repair HAVE YOU REMOVED THE PRINT CARTRIDGES You must remove them before shipping the product unless a mechanical problem prevents you from doing so Yes No cannot remove them WHAT NE
43. D C EE Developing roller Main motor Transfer roller A Cartridge Photosensitive drum E er OE A o PES Engine controller Image formation system 25 Image formation process Each of the following process function independently and must be coordinated with the other product processes Image formation consists of the following processes e Latent image formation block o Step 1 primary charging o Step 2 laser beam exposure e Developing block o Step 3 developing e Transfer block o Step 4 transfer o Step 5 separation e Fusing block o Step 6 fusing e Drum cleaning block o Step 7 drum cleaning Figure 1 16 Image formation process Electrostatic latent image formation block lt Paper path Rotational direction of the drum aps aun eG te penn eee M se See oy 26 Chapter 1 Theory of operation ENWW Latent image formation stage During the latent image formation stage the laser scanner forms an invisible image on the photosensitive drum in the print cartridge Primary charging Step 1 DC and AC biases are applied to the primary charging roller which transfers a uniform negative potential to the photosensitive drum Figure 1 17 Primary charging Primary charging roller DC bias Photosensitive drum 7 7 777 Laser beam exposure Step 2 The laser beam scans the photosensitive drum to neutralize negative charges on parts of the drum sur
44. DC controller PCA e Storing font information e Communicating with the host computer through the network or the bidirectional interface The formatter receives a print job from the network or bidirectional interface and separates it into image information and instructions that control the printing process The DC controller PCA synchronizes the image formation system with the paper input and output systems and then signals the formatter to send the print image data Sleep mode NOTE This product uses an Auto Off feature for sleep mode After a user specified time the Auto Off feature automatically conserves electricity by substantially reducing power consumption when the product is not printing After a user specified time the product automatically reduces its power consumption Auto Off The product returns to the ready state when a button is pressed a print job is received or a door is opened When the product is in Auto Off mode all of the control panel LEDs and the power button backlight LED are off NOTE Although the product lights are off in Auto Off mode the product functions normally when it receives a print job Input output The product receives print data primarily from the following e Hi Speed USB 2 0 port e 802 11b g wireless networking wireless models only CPU The formatter incorporates a 400 MHz Helium processor Memory The random access memory RAM on the formatter PCA contains the pag
45. ED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU 184 Appendix A Service and support ENWW HP s Premium Protection Warranty LaserJet print cartridge limited warranty statement This HP product is warranted to be free from defects in materials and workmanship This warranty does not apply to products that a have been refilled refurbished remanufactured or tampered with in any way b experience problems resulting from misuse improper storage or operation outside of the published environmental specifications for the printer product or c exhibit wear from ordinary use To obtain warranty service please return the product to place of purchase with a written description of the problem and print samples or contact HP customer support At HP s option HP will either replace products that prove to be defective or refund your purchase price TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTY IS EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE TO THE EXTENT ALLOWED BY LOCAL LAW IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA
46. EDS TO BE DONE Attach a separate sheet if necessary 1 Describe the conditions of the failure What was the failure What were you doing when the failure occurred What software were you running Is the failure repeatable 2 If the failure is intermittent how much time elapses between failures 3 If the unit connected to any of the following give the manufacturer and model number Personal computer Modem Network 4 Additional comments HOW WILL YOU PAY FOR THE REPAIR Under warranty Purchase received date Attach proof of purchase or receiving document with original received date Maintenance contract number Purchase order number Except for contract and warranty service a purchase order number and or authorized signature must accompany any request for service If standard repair prices do not apply a minimum purchase order is required Standard repair prices can be obtained by contacting an HP authorized repair center Authorized signature Phone Billing address Special billing instructions 190 Appendix A Service and support ENWW ENWW Specifications e Physical specifications e Power consumption e X Acoustic specifications e Environmental specifications 191 Physical specifications Table B 1 Physical specifications Specification HP LaserJet Professional P1560 HP LaserJet Professional P1600 Printer series
47. Narrow or small paper can print slowly Proper fusing might require a slower print speed to make sure that the best print quality is achieved Pages did not print The product might not be pulling paper correctly The paper is jamming in the product Make sure paper is loaded in the tray correctly Clear the jam See Clear jams on page 133 The USB cable might be defective or incorrectly connected e Disconnect the USB cable at both ends and reconnect it e Try printing a job that has printed in the past e X Try using a different USB cable Other devices are running on your computer The product might not share a USB port If you have an external hard drive or network switchbox that is connected to the same port as the product the other device might be interfering To connect and use the product you must disconnect the other device or you must use two USB ports on the computer Solve performance problems 155 Solve connectivity problems NOTE Restore the factory default settings for the product See Product resets on page 158 If the problem persists try the solutions in this section Solve direct connect problems If you have connected the product directly to a computer check the cable e Verify that the cable is connected to the computer and to the product e Verify that the cable is not longer than 2 meters 6 feet Replace the cable if necessary e Verify that the cable is working
48. Pressure roller cleaning The pressure roller cleaning process is initiated by the formatter The process removes toner that has accumulated on the pressure roller by transferring it to a sheet of paper e The product feeds a sheet of paper after receiving the cleaning command from the formatter e Main motor rotation is stopped when the trailing edge of the paper passes through the transfer roller e X The main motor rotation is repeatedly started and then stopped The fuser heater is turned on and then off at the same interval as main motor rotation e X Toner adhered to the pressure roller is fused to the paper e The paper is ejected from the product 18 Chapter 1 Theory of operation ENWW Low voltage power supply The low voltage power supply LVPS converts ac input voltage to dc voltage The LVPS has two fuses on the PCA The LVPS 24 V output is interrupted to the fuser and the high voltage power supply if the cartridge door interlock switch SW501 is in the off position cover open A WARNING The product power switch only interrupts dc voltage from the LVPS The ac voltage is present in the product when the power cord is plugged into a power receptacle and the power switch is in the off position You must unplug the product power cord before servicing the product Figure 1 11 Low voltage power supply LVPS AC input Engine controller Low voltage power supply Fuse FU101 Q Fuse FU201
49. RESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE Some countries regions states or provinces do not allow limitations on the duration of an implied warranty so the above limitation or exclusion might not apply to you This warranty gives you specific legal rights and you might also have other rights that vary from country region to country region state to state or province to province HP s limited warranty is valid in any country region or locality where HP has a support presence for this product and where HP has marketed this product The level of warranty service you receive may vary according to local standards HP will not alter form fit or function of the product to make it operate in a country region for which it was never intended to function for legal or regulatory reasons TO THE EXTENT ALLOWED BY LOCAL LAW THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES EXCEPT AS INDICATED ABOVE IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE Some countries regions states or provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you THE WARRANTY TERMS CONTAIN
50. SEE 120 Pl g Jack locations 5 iiid ede e edi Ed a en p eret e aped e 120 Eocation of Connectors naiko ennea e erit dee e e Ro E Repo ined 121 Locations of major components sssssee eee 122 General timing charts en ediiiie eh Ade de deed 125 General circuit diagram 2 eee Uere Eee re eto rte eae 126 Internal print quality test pages sssssssssssesseneeeme mr eene nennen 127 Cleaning page et e e P ee EE I es iudei eR 127 Gonfig ration page Ae eene de taeda Ree 127 Print quality troubleshooting tools ssseenm emen 128 Repetitive defect ruler ccccccccceceeeceeeeeeee eect tee ceeeeeeeeaaaeaansaeeaeceeeeeeeeeeees 128 Interpret control panel light patterns cccc cee eeeceeeeeeeeneecaeceeeeeeeeeeeeeeeeseteeetsensisaeeeeeeees 128 ie I II 133 Common CAUSES of Jalms ecce teri tot ete R teg es deed eae Sistas 133 Janmlocations 5 nien Ue ere ete n ee aset e tees ce ted adt b duet 133 Clear jams from the input trays en aenn a E A E AIRA 134 Clear jams from the duplexer 1 ecrire AE EEEE TRETAS nein ennt 136 Clear jams from the output areas ssssssesse eene eene 138 Clear jams from inside the product ssssssee enne 139 Solve repeated Jas o oe Ete ente ente ente er verter AE 141 Change jam TecOVety cnp eerie etie ette s pe edis ete ete Pe teda 142
51. T ATA MHA SJ T 11363 2006 AY Bill BE BD STS HUA EXA EDM F TE g ARI Se Ui HI BR Je RR CE E a a BE PEE REP BRE JH P TT EY Restriction on Hazardous Substances statement Turkey T rkiye Cumhuriyeti EEE Y netmeli ine Uygundur 202 AppendixC Regulatory information ENWW Index A accessories ordering 160 acoustic specifications 192 after service checklist 38 altitude specifications 193 B bin output jams clearing 138 blank pages troubleshooting 155 C cables USB troubleshooting 155 Canadian DOC regulations 200 cartridge ordering xi part number xi cartridges drum rotation check 119 warranty 185 cautions iii certificate of volatility 198 checklists after service 38 preservice 37 problem source 116 checks drum rotation 119 half self test 119 clean pickup roller 150 cleaning exterior 154 paper path 144 product 144 clearing jams locations 133 ENWW configuration page 127 control panel status light patterns 128 conventions document iii crooked pages 143 customer support online 131 repacking product 189 service information form 190 D declaration of conformity 197 Demo page 115 developing stage 28 document conventions iii drum rotation functional check 119 drum cleaning stage 30 E electrostatic discharge ESD 37 engine test test engine 118 engine control system
52. V Engine controller PCA 110 V Engine controller PCA 220 V Formatter PCA simplex model Formatter PCA duplex model Delivery sensor PCA assembly Fuser film assembly 110 V Fuser film assembly 220 V Link pressure release Switch lever assembly Part number RM1 7546 000CN RM1 7547 000CN RM1 7615 000CN RM1 7616 000CN RM1 7622 000CN RM1 7623 000CN RM1 7440 000CN RM1 7541 000CN RM1 7542 000CN RC2 9512 000CN RM1 7531 000CN Internal assemblies 169 Internal assemblies 2 of 3 Figure 4 5 Internal assemblies 2 of 3 170 Chapter 4 Parts and diagrams ENWW ENWW Table 4 10 Internal assemblies 2 of 3 Description Paper pickup assembly simplex model Paper pickup assembly duplex model Transfer roller Separation pad Panel rear simplex model Roller pickup Duplex frame assembly duplex model Paper pickup sensor PCA assembly Part number RM1 7517 000CN RM1 7516 000CN RM1 4023 000CN RM1 4227 000CN RC2 9583 000CN RL1 1497 000CN RM1 7525 000CN RM1 7618 000CN Internal assemblies 171 Internal assemblies 3 of 3 Figure 4 6 Internal assemblies 3 of 3 A02 172 Chapter4 Parts and diagrams FM1 A S Cy J1103 2 A09 J1102 ENWW ENWW Table 4 11 Internal assemblies 3 of 3 Description Laser scanner assembly simplex model Laser scanner assembly duplex model Motor PCA Cable flat Motor DC24V Duplex PCA duplex model Solenoid duplex
53. YOUR PLACE OF PURCHASE WITHIN FOURTEEN DAYS FORA REFUND OF THE PURCHASE PRICE IF THE SOFTWARE IS INSTALLED ON OR MADE AVAILABLE WITH ANOTHER HP PRODUCT YOU MAY RETURN THE ENTIRE UNUSED PRODUCT 1 THIRD PARTY SOFTWARE The Software may include in addition to HP proprietary software HP Software software under licenses from third parties Third Party Software and Third Party License Any Third Party Software is licensed to you subject to the terms and conditions of the corresponding Third Party License Generally the Third Party License is located in a file such as license txt you should contact HP support if you cannot find any Third Party License If the Third Party Licenses include licenses that provide for the availability of source code such as the GNU General Public License and the corresponding source code is not included with the Software then check the product support pages of HP s website hp com to learn how to obtain such source code 2 LICENSE RIGHTS You will have the following rights provided you comply with all terms and conditions of this EULA a Use HP grants you a license to Use one copy of the HP Software Use means installing copying storing loading executing displaying or otherwise using the HP Software You may not modify the HP Software or disable any licensing or control feature of the HP Software If this Software is provided by HP for Use with an imaging or printing product for ex
54. ample if the Software is a printer driver firmware or add on the HP Software may only be used with such product HP Product Additional restrictions on Use may appear in the User Documentation You may not separate component parts of the HP Software for Use You do not have the right to distribute the HP Software b Copying Your right to copy means you may make archival or back up copies of the HP Software provided each copy contains all the original HP Software s proprietary notices and is used only for back up purposes 3 UPGRADES To Use HP Software provided by HP as an upgrade update or supplement collectively Upgrade you must first be licensed for the original HP Software identified by HP as eligible for the Upgrade To the extent the Upgrade supersedes the original HP Software you may no longer use such HP Software This EULA applies to each Upgrade unless HP provides other terms with the Upgrade In case of a conflict between this EULA and such other terms the other terms will prevail 4 TRANSFER a Third Party Transfer The initial end user of the HP Software may make a one time transfer of the HP Software to another end user Any transfer will include all component parts media User Documentation this EULA and if applicable the Certificate of Authenticity The transfer may not be an indirect transfer such as a consignment Prior to the transfer the end user receiving the transferred 186 Appendix A Service
55. ation by weakening any electrostatic adhesion Figure 1 21 Separation Photosensitive Static charge eliminator i Transfer roller Fusing stage Step 6 The DC negative bias applied to the fusing film strengthens the holding force of the toner on the paper and prevents the toner from scattering ENWW Image formation system 29 The product uses an on demand fuser method The toner image is permanently affixed to the paper by heat and pressure Figure 1 22 Fusing Fuser heater Fuser film Toner Pressure roller Cleaning stage Step 7 The cleaning blade scrapes the residual toner off of the photosensitive drum and deposits it into the waste toner case Figure 1 23 Drum cleaning Cleaning blade A07 Photosensitive Waste toner container 30 Chapter 1 Theory of operation ENWW Pickup feed and delivery system The media feed system picks up feeds and delivers the page Figure 1 24 Pickup feed and delivery system block diagram Duplex feed unit Delivery roller a Pressure roller A Fuserfilm Transfer roller aa ta a PITT LETTIE Lida MOS Photosensitive drum Single sheet feed slot Duplex feed roller Feed roller Pickup roller eet enna tannar Separation pad Simplex media path LETETTE B Duplex media path ENWW Pickup feed and delivery system 31 Photo sensors and switches a
56. ay Simplex model on page 165 RM1 7541 000CN Fuser film assembly 110 V Internal assemblies 1 of 3 on page 169 RM1 7542 000CN Fuser film assembly 220 V Internal assemblies 1 of 3 on page 169 RM1 7544 000CN Motor DC24V Internal assemblies 3 of 3 on page 173 RM1 7546 000CN Fuser assembly 110 V Internal assemblies 1 of 3 on page 169 RM1 7547 000CN Fuser assembly 220 V Internal assemblies 1 of 3 on page 169 RM1 7560 000CN Laser scanner assembly duplex model Internal assemblies 3 of 3 on page 173 RM1 7561 000CN Laser scanner assembly simplex model Internal assemblies 3 of 3 on page 173 RM1 7615 000CN Engine controller PCA 110 V Internal assemblies 1 of 3 on page 169 RM1 7615 000CN Engine controller PCA 110 V PCAs on page 175 RM1 7616 000CN Engine controller PCA 220 V Internal assemblies 1 of 3 on page 169 RM1 7616 000CN Engine controller PCA 220 V PCAs on page 175 RM1 7618 000CN RM1 7618 000CN Paper pickup sensor PCA assembly Paper pickup sensor PCA assembly Internal assemblies 2 of 3 on page 171 PCAs on page 175 RM1 7619 000CN Motor PCA Internal assemblies 3 of 3 on page 173 RM1 7620 000CN Duplex PCA duplex model 180 Chapter4 Parts and diagrams Internal assemblies 3 of 3 on page 173 Table 4 14 Numerical
57. b O 85 Reinstall the fuser correct wire harness installation seseecsse 86 Reinstall the fuser incorrect wire harness installation ccccccceseccececeseeeeeceaeeeseeeeeseseeeeeeeaaees 86 Remove the main motor 1 of 9 sssssssssssssseseeee eee eene en nennen 87 Remove the main motor 2 of 9 met eet Ute AE EAE RA EENEN 88 Remove the main motor 3 of 9 cennin oe nne aa A E T EARE T AARET A ern nen nennen nnns 88 Remove the main motor 4 of 9 ssssssssssssssseseeeeeen mme enne en nnne nnns 89 Remove the main motor 5 of 9 iini decedente inde HER Da nhe nete e 89 Remove the main motor 6 of 9 esisrrenure anaa n e a A en nnne nn nnns 90 Remove the main motor of 9 1 eee riot eti abet etin hen ouceeadeas pepe pus be EE pep ee iuceu gs 90 Remove the main motor 8 of 9 arisna intii iaa al i done tiii ae dota uu e san E aie ane 91 Remove the main motor 9 of 9 aceite c et aq e el edie edie eee 91 Main motor drive belt correctly installed ssssen mmm 92 Main motor drive belt incorrectly installed ss emm em 92 Remove the pickup solenoid 1 of 7 sssssssssseeen nm eene nnns 93 Remove the pickup Solenoid 2 of 7 ssssssssssssseee eem eene nnns 94 Remove the pickup solenoid 3 of 7 sssssssssseeeennm eene nennen 94 Remove the pickup solenoid 4 of 7 sssssssssssse
58. background 145 light or faded print 144 loose toner 146 misformed characters 146 moisture on trailing edge 148 network problems 156 page skew 147 skewed pages 143 steam or vapor from the product 148 toner scatter outline 148 tonersmear 146 toner specks 144 vertical lines 145 vertical repetitive defects 146 wave 147 wrinkles 147 specifications acoustic 192 environment 193 physical 192 static precautions 37 status light patterns 128 storing product 193 supplies ordering 160 support online 131 repacking product 189 service information form 190 ENWW T license 186 technical support print cartridges 185 online 131 product 184 repacking product 189 Web sites service information form 190 customer support 131 temperature specifications 193 Macintosh customer tests support 188 drum rotation 119 half self test check 119 post service 38 print quality 38 tips iii toner loose toner 146 low 144 scatter outline 148 smear 146 specks 144 toner cartridges See print cartridges tools required 37 transfer stage 29 tray 1 jams clearing 134 trays jams clearing 134 troubleshooting basic steps 114 blank pages 155 checklist 114 Demo page 115 direct connect problems 156 drum rotation check 119 half self test 119 image formation 119 network problems 156 pages not printing 155 pages printing slowly 155 power 114 problem source 116 USB cables 155 U USB port troubleshooting 155 WwW warnings iii warranty
59. cartridge door and then release two tabs callout 1 on the right side link arms Figure 2 29 Remove the cartridge door 1 of 3 yi 2 Release one tab callout 1 on the left side link arm Figure 2 30 Remove the cartridge door 2 of 3 pM M ENWW Covers 57 3 Release two pins callout 1 and then remove the cartridge door callout 2 Figure 2 31 Remove the cartridge door 3 of 3 58 Chapter 2 Removal and replacement ENWW Control panel 1 Remove the left cover See Left cover simplex product on page 45 or Left cover duplex product on page 47 2 Open the cartridge door and then remove two screws callout 1 Figure 2 32 Remove the control panel 1 of 3 3 Disconnect one connector callout 1 Figure 2 33 Remove the control panel 2 of 3 ENWW Covers 59 4 Release one tab callout 1 and then remove the control panel callout 2 Figure 2 34 Remove the control panel 3 of 3 60 Chapter2 Removal and replacement ENWW Front cover Before proceeding remove the following components Main input tray See Main input tray on page 43 Output bin tray extension See Output bin tray extension on page 44 Left cover See Left cover simplex product on page 45 or Left cover duplex product on page 47 Right cover See Right cover simplex product on page 50 or Right cover duplex product on page 52 Control panel See Control panel on page 59 Remove the front co
60. ceadennenete 173 Table 4 12 PCAS m 175 Table 4 13 Alphabetical parts IISt 2 trier e Ea A a FER Ue R 176 Table 4 14 Numerical parts list ccccccscecceece cee eee eect eee eee cea eaaaaaecaeeeeeeeeeeeceseaeaaaaaeaaeceeeeeeeeeeeeeeeeseeeeesenaeaeeees 179 Table B 1 Physical Specifications sssssssssssssssesseseeee enne enne nennen nnne nnne nennen nennen nen 192 Table B 2 HP LaserJet Professional P1560 and P1600 Printer series average in watts 192 Table B 3 HP LaserJet Professional P1560 and P1600 Printer series ssssssssssssne 192 Table B 4 Environmental specifications ssssssssssssssesseseeeee en nere nnr nens 193 ENWW xii ENWW List of figures Figure 1 1 Figure 1 2 Figure 1 3 Figure 1 4 Figure 1 5 Figure 1 6 Figure 1 7 Figure 1 8 Figure 1 9 Figure 1 10 Figure 1 11 Figure 1 12 Figure 1 13 Figure 1 14 Figure 1 15 Figure 1 16 Figure 1 17 Figure 1 18 Figure 1 19 Figure 1 20 Figure 1 21 Figure 1 22 Figure 1 23 Figure 1 24 Figure 1 25 Figure 2 1 Figure 2 2 Figure 2 3 Figure 2 4 Figure 2 5 Figure 2 6 Figure 2 7 Figure 2 8 Figure 2 9 ENWW sitere E o ge fefe rei To PR 2 Engine control System edle eo tet ea Pau esa po e E Re eu ur aiu iu rta EE e ced 7 Mei Emm 8 CUP EE 9 Solenoids and clutclies 21 red d retenti eiae Deere alie aae E Die
61. ceceeeeeeeeeeeecnaeaeeeeeeeeeeeeeetees 47 Right cover simplex product c cceccceeeeeeeeeececeeeaaeeaeeaeceeeeeeeeeeeeeeeeeeeeeeeteeeetteeeteeeeeseeees 50 Remove the right cover simplex product sssssssssss 50 Fight cover duplex product m ee report a RE LEE RARE RE SERERE RAE TUNE Ei Ea 52 Remove the right cover duplex product esssssssssssseeees 52 Duplex door duplex product ssssssssssssssssesseseeee eene eene nnne nnne 55 Duplex frame duplex product sesesssssssssssseeesseeeeee eerte nnne nennen nnn 56 Remove the duplex frame ssssssssssssssssssseeeeeeenee enne 56 Gaitridge dOOF or rerit i ted oda ret ree a ate veredas ee secans 57 Conttrol panel itt t tede te bd ton rd ge n cdd i tad a cde dins Len are n d 59 irpo P V NEM 61 Remove the front cover ssssssssssssssse eee menmmrrtrnn nennen nnns 61 ENWW Rear Cover simplex Product sissioni inanan aa aana aada 63 Remove the rear cover simplex product ssssssssss 63 Face dOwn COVEN E H E 65 Remove the face down cover ssssssssssesse eee 65 Main assemblies m 67 Formatter POR uoce oM aee a tera eai a aaa a aaa 67 Laser scanner assembly sssssssssssssssseeeee enne nennen nennen nnnm 68 Remove the laser scanner assembly sssssssse
62. click Settings and then click Printers b Right click the driver icon and then select Properties c Click the Device Settings tab Windows Vista and Windows 7 a Click Start click Control Panel and then in the category for Hardware and Sound click Printer b Right click the driver icon and then select Properties c Click the Device Settings tab Mac OS X 10 4 a From the Apple menu e amp click the System Preferences menu and then click the Print amp Fax icon b Click the Printer Setup button Clean the product 151 Mac OS X 10 5 and 10 6 a From the Apple menu e amp click the System Preferences menu and then click the Print amp Fax icon b Select the product in the left side of the window c Click the Options amp Supplies button d Click the Driver tab 4 inthe Cleaning Page area click the Start button to process the cleaning page 225 Ef NOTE The cleaning process takes about 2 minutes The cleaning page stops periodically during the cleaning process Do not turn the product off until the cleaning process has finished You might need to repeat the cleaning process several times to thoroughly clean the product 152 Chapter3 Solve problems ENWW Clean the print cartridge area You do not need to clean the print cartridge area often However cleaning this area can improve the quality of the printed sheets A WARNING Before cleaning the product turn the product off by unplugging the pow
63. d diagrams RM1 7622 000CN Internal assemblies 1 of 3 on page 169 Table 4 13 Alphabetical parts list continued Description Part number Table and page Formatter PCA simplex model RM1 7622 000CN PCAs on page 175 Fuser assembly 110 V RM1 7546 000CN Internal assemblies 1 of 3 on page 169 Fuser assembly 220 V RM1 7547 000CN Internal assemblies 1 of 3 on page 169 Fuser film assembly 110 V RM1 7541 000CN Internal assemblies 1 of 3 on page 169 Fuser film assembly 220 V RM1 7542 000CN Internal assemblies 1 of 3 on page 169 Laser scanner assembly duplex model RM1 7560 000CN Internal assemblies 3 of 3 on page 173 Laser scanner assembly simplex model RM1 7561 000CN Internal assemblies 3 of 3 on page 173 Left cover RM1 7533 000CN Simplex model on page 165 Left cover RM1 7532 000CN Duplex model on page 167 Link cartridge door RC2 9425 000CN Internal assemblies 3 of 3 on page 173 Link pressure release RC2 9512 000CN Internal assemblies 1 of 3 on page 169 Motor PCA RM1 7619 000CN Internal assemblies 3 of 3 on page 173 Motor DC24V RM1 7544 000CN Internal assemblies 3 of 3 on page 173 Motor DC24V RM1 7502 000CN PCAs on page 175 Panel rear simplex model RC2 9583 000CN Internal assemblies 2 of 3 on page 171
64. d the print job again See the product user guide The fuser temperature might be too high In your printer driver make sure the appropriate paper type is selected If the problem persists select a paper type that uses a lower fuser temperature such as transparencies or light paper Wrinkles or creases AaBbCc Make sure that paper is loaded properly Check the paper type and quality Turn over the stack of paper in the tray Also try rotating the paper 180 in the input tray Place the product in quiet mode and send the print job again See the product user guide For envelopes this can be caused by air pockets inside the envelope Remove the envelope flatten the envelope and try printing again ENWW Solve image quality problems 147 Toner scatter outline e If large amounts of toner have scattered around the characters the transfer of toner to the paper is not optimal a small amount of toner scatter is normal for laser printing Try a different paper type setting in the printer driver or use a different paper type e Turn over the paper of media in the tray e Use paper that is designed for laser printers e Place the product in quiet mode and send the print job again See the product user guide Moisture AaBbCc AaBbCc AaBbCc AaBbCc ODD C4 NOTE This product dissipates heat by using convective cooling The heat and moisture generated by the printing process
65. duplex product on page 52 e Control panel See Control panel on page 59 Remove the main motor 1 Release one tab callout 1 and then remove the holder callout 2 Figure 2 77 Remove the main motor 1 of 9 ENWW Main assemblies 87 2 Remove four screws callout 1 the scanner cover callout 2 and the sheet metal plate callout 3 NOTE The scanner cover and plate are removed as one assembly XX TIP When the cover is reinstalled make sure that the black screws callout 4 are installed in the correct screw holes 3 Simplex models only Disconnect one connector callout 1 Duplex models only Disconnect three connectors callout 1 and callout 2 Gf NOTE Simplex models do not have the duplex connector PCA installed e the main motor 3 of 9 p Figure 2 79 Remov 88 Chapter2 Removal and replacement ENWW 4 Release two tabs callout 1 and then slightly separate the motor driver PCA callout 2 from the product A CAUTION The motor driver PCA is still connected to the product by the wire harnesses and a FFC Figure 2 80 Remove the main motor 4 of 9 5 Duplex models only Release one tab callout 1 and then remove the duplex connector PCA callout 2 Figure 2 81 Remove the main motor 5 of 9 ENWW Main assemblies 89 6 Disconnect two connectors callout 1 and carefully set the PCA out of the way A CAUTION The motor driver PCA is still connected t
66. during the warranty period HP will at its option either repair or replace products which prove to be defective Replacement products may be either new or equivalent in performance to new HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase for the period specified above due to defects in material and workmanship when properly installed and used If HP receives notice of such defects during the warranty period HP will replace software which does not execute its programming instructions due to such defects HP does not warrant that the operation of HP products will be uninterrupted or error free If HP is unable within a reasonable time to repair or replace any product to a condition as warranted you will be entitled to a refund of the purchase price upon prompt return of the product HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use Warranty does not apply to defects resulting from a improper or inadequate maintenance or calibration b software interfacing parts or supplies not supplied by HP c unauthorized modification or misuse d operation outside of the published environmental specifications for the product or e improper site preparation or maintenance TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXP
67. e I O buffers and the font storage area RAM stores printing and font information received from the host system and can also serve to temporarily store a full page of print image data before the data is sent to the print engine 4 Chapter 1 Theory of operation ENWW Firmware o HP LaserJet Professional P1560 Printer series o The product has 8 MB of Synchronous DRAM which is used for run time firmware imaging and specific print job information for the print job e HP LaserJet Professional P1600 Printer series o The product has 32 MB of Synchronous DRAM which is used for run time firmware imaging and specific print job information for the print job Memory use e HP LaserJet Professional P1560 Printer series o The product has a 2 KB EEPROM and 64 MB of NAND Flash Memory which is used for product configuration information and printer driver firmware e HP LaserJet Professional P1600 Printer series o The product has a 8 KB EEPROM and 64 MB of NAND Flash Memory which is used for product configuration information and printer driver firmware PJL overview The printer job language PJL is an integral part of configuration in addition to the standard printer command language PCL With standard cabling the product can use PJL to perform a variety of functions such as these e Two way communication with the host computer through a network connection or a USB connection The product can inform the host about such things as the control
68. e Main input tray on page 43 e Output bin tray extension See Output bin tray extension on page 44 e Left cover See Left cover simplex product on page 45 or Left cover duplex product on page 47 e Right cover See Right cover simplex product on page 50 or Right cover duplex product on page 52 e Duplex frame See Duplex frame duplex product on page 56 NOTE Duplex models only e Cartridge door See Cartridge door on page 57 e Rear cover or duplex door See Rear cover simplex product on page 63 or Duplex door duplex product on page 55 e X Control panel See Control panel on page 59 e Face down cover See Face down cover on page 65 Remove the engine controller PCA 1 Duplex models only Release two tabs callout 1 and then remove the duplex reverse guide callout 2 Figure 2 95 Remove the engine controller PCA 1 of 9 3 as ENWW Main assemblies 97 2 Remove two screws callout 1 and then remove the sheet metal corner brace callout 2 Figure 2 96 Remove the engine controller PCA 2 of 9 3 Remove three screws callout 1 and then remove the sheet metal plate callout 2 Figure 2 97 Remove the engine controller PCA 3 of 9 fs 98 Chapter 2 Removal and replacement ENWW ENWW 5 Disconnect one connector callout 1 and then release the wire harness callout 2 from the guides callout 3 Figure 2 98 Remove the engine controller PCA 4 of 9 Disco
69. e following components e Main input tray See Main input tray on page 43 e Output bin tray extension See Output bin tray extension on page 44 Left cover See Left cover simplex product on page 45 or Left cover duplex product on page 47 e Right cover See Right cover simplex product on page 50 or Right cover duplex product on page 52 e X Control panel See Control panel on page 59 e Frontcover See Front cover on page 61 Remove the laser scanner assembly 1 Release one tab callout 1 and then remove the holder callout 2 Figure 2 45 Remove the laser scanner assembly 1 of 5 lt 68 Chapter2 Removal and replacement ENWW 2 Remove four screws callout 1 and then remove the scanner cover callout 2 and the sheet metal plate callout 3 together A CAUTION The scanner cover callout 2 and sheet metal plate callout 3 can be easily separated Do not lose the plate while servicing the product XX TIP When the cover is reinstalled make sure that the black screws callout 4 are installed in the correct screw holes Figure 2 46 Remove the laser scanner assembly 2 of 5 SS d o 3 Disconnect one FFC callout 1 and then remove four screws callout 2 Figure 2 47 Remove the laser scanner assembly 3 of 5 ENWW Main assemblies 69 4 Remove the dust proof sponge callout 1 Figure 2 48 Remove me ee d 4 of 5 5 Disconnect one connector callout 1 and then re
70. ease describe the type size function and steps to clear the memory below Type SRAM DRAM etc Size Function Steps to clear memory Synchronous DRAM 32MB Run time firmware image print Power off printer job info during printing Type SRAM DRAM etc Size Function Steps to clear memory Type SRAM DRAM etc Size Function Steps to clear memory Non Volatile Memory Does the device contain non volatile memory Memory whose contents are retained when power is removed Pd Yes L No If Yes please describe the type size function and steps to clear the memory below Type Flash EEPROM etc Size Function Steps to clear memory EEPROM 8KB Printer Specific Data User cannot service tools can Type Flash EEPROM etc Size Function Steps to clear memory NAND Flash 64MB Printer Driver and Firmware User cannot service tools can Type Flash EEPROM etc Size Function Steps to clear memory Mass Storage Does the device contain mass storage memory Hard Disk Drive Tape Backup L Yes D4 No If Yes please describe the type size function and steps to clear the memory below Type HDD Tape etc Size Function Steps to clear memory Type HDD Tape etc Size Function Steps to clear memory Author Information Name Title Email Business Unit Technical Marketing LaserJet Business Engineer Date Prepared 08 28 2009
71. ect four connectors callout 1 and then release the wire harnesses callout 2 from the guide callout 3 Figure 2 70 Remove the fuser 6 of 10 TM x 7 Disconnect one tab callout 1 and then remove the guide callout 2 Figure 2 71 Remove the fuser 7 of 10 ENWW Main assemblies 83 8 Release the wire harnesses callout 1 from the guide callout 2 Figure 2 72 Remove the fuser 8 of 10 9 Remove two screws callout 1 and the sheet metal brace callout 2 and then remove one bushing callout 3 Figure 2 73 Remove the fuser 9 of 10 84 Chapter 2 Removal and replacement ENWW 10 Remove three screws callout 1 and then remove the fuser callout 2 Figure 2 74 Remove the fuser 10 of 10 ENWW Main assemblies 85 Reinstall the fuser A To avoid damage to the wire harnesses make sure that they are correctly installed in the guides when the fuser is reinstalled Figure 2 75 Reinstall the fuser correct wire harness installation 86 Chapter 2 Removal and replacement ENWW Main motor Before proceeding remove the following components e Main input tray See Main input tray on page 43 e Output bin tray extension See Output bin tray extension on page 44 e Front cover See Front cover on page 61 e Leftcover See Left cover simplex product on page 45 or Left cover simplex product on page 45 e Right cover See Right cover simplex product on page 50 or Right cover
72. ector PCA 3 of 5 p Figure 2 120 Remo ENWW Main assemblies 111 4 Release two tabs callout 1 and then slightly separate the motor driver PCA callout 2 from the product A CAUTION The motor driver PCA is still connected to the product by the wire harnesses and a FFC Figure 2 121 Remove the duplex connector PCA 4 of 5 5 Release one tab callout 1 and then remove the duplex connector PCA callout 2 Figure 2 122 Remove the duplex connector PCA 5 of 5 112 Chapter 2 Removal and replacement ENWW 3 Solve problems ENWW Solve problems checklist Troubleshooting process Tools for troubleshooting Clear jams Solve paper handling problems Solve image quality problems Clean the product Solve performance problems Solve connectivity problems Service mode functions Product updates 113 Solve problems checklist Table 3 1 Basic problem solving Problem Cause Solution When the product is connected to a correctly grounded power source the LEDs on the control panel do not illuminate and the main motor does not rotate The product does not turn on No power to the product 1 Verify that the power Switch is turned on 2 Verify that the power cable is correctly plugged into the outlet and the product 3 Verify that the power outlet has the correct voltage The formatter is defective The engine controller PCA is defective
73. ee ee eee e eee cece eee eaeeeaecaecaaecaecceeeeceeeeeeeeeeeeeeeeeeeeess 32 Table 3 1 Basic problem solving 00 0 0 eee eeceeceeeeeetee eee e ee etne teeter ete e ee eee e tae nennen nnne nennn nnne nennen renes enne ener 114 Table 3 2 Status light legend ioter deae optic ipee READER eru bu edes e aod cdeasepancees 128 Table 3 3 Comtrol panel c 129 Table 4 1 Order parts accessories and supplies ssssssssssssssseeee nennen 160 Table 4 2 Related documentation and software ccccccccceecceeeeeeeeeeeeeeee ees e eee caeeaaeeasaeaeaeaaecaecaeecaeeeeeeeeees 160 Table 4 3 Supplies part numbers sirasini nnana a aaa aaa aaa aa aa 160 Table 4 4 Customer replaceable units CRU kit part numbers sssee een 161 Table 4 5 Whole unit replacement part numbers ssssssssssssssseeeen eene enr 161 Table 4 6 Base product ee 163 Table 4 7 Simplex model eret eter rete ee heran bee a aaa E iaia Rasen eee RANT RA a ERE E Rede 165 Table 4 6 Duplex model 2 irre a gei ed oon po denas Range eR APERIRE a gens sane 167 Table 4 9 Internal assemblies 1 of 3 sssssssssssssssseeeeen nemen e nennen nennen nene 169 Table 4 10 Internal assemblies 2 of 3 0 cee ee tr eee enne nennen nennen nnn 171 Table 4 11 Internal assemblies 3 of 3 cccccccccccccccesseecsecedennaeececedenbanudecedennauucededenbaaucedecentaaucededenteame
74. ee emen 75 Remove the pickup assembly 8 of 10 ssssssssssssseeeeeme emm ennemis 76 Remove the pickup assembly 9 of 10 ssssssssssssssseenee emm ener 76 Remove the pickup assembly 10 of 10 sse nennen 77 Reinstall the pickup assembly 1 of 4 correct ground spring position ssessssss 78 Reinstall the pickup assembly 2 of 4 incorrect ground spring position sess 78 Reinstall the pickup assembly 3 of 4 lift plate in raised position cecceeeeeeeeeeeeeteeeeeteees 79 Reinstall the pickup assembly 4 of 4 lift plate in lowered position sssssssssss 79 Remove the fuser 10f 10 rae e ope eee ete ee ec 80 Remove the fu ser 2 of 10 ird ad eed rele ireniab sedare ee fbp ia a eo euo SO nne 81 Remove the f set 3 of 10 ttt ea een tea eee tea EEA EEA le pee aote eu Du qtu Ren Picea 81 Remove the tusar 4 Of Toake aaia tenerte Ce Roe pe te CERERI Pen Rada 82 Remove the fuser b of 10 iun tai eed aen eed eec e dae ec dens E gae d et e ab E 82 Removethe fuser 6 of 10 arna edie P EhR n au entente beue 83 Remove the fuser 7 of 10 inet eto eite dist gan e secctru e ip lot Pudet ta e dete uns 83 Remove the fuser8 of 10 Eee OE Gd de pu eee 84 Remove the f set 9 of 10 cette tete treten teet desee dh dead he eee tete vena teats 84 Remove the f ser 10 of 10 eoe bene pii eben eb ghe i eb ghe Re
75. eeeeeeeeteeteeenenea 17 Fuser protective f riCllOn iie etse enean iia Aana iiaa 18 Pressure roller cleaning senem eee 18 Low voltage power supply ssssssssss enne er I nnn nnn nennen nennen nennen 19 Overcurrent overvoltage protection sssseeeennnene 20 High voltage power supply sssseseene nee nennen nennen enn 21 Laser scanner SySLelm ceci iet sema Est enter inen esos ee pup x Quee iru P Loan spur dau nor x ee pude 22 Laser failure detection etcetera cu eet omit xn dad x el e te du 23 Image tormation SySEterm asinn se e oen era er ete de eaa RE E ces e E eaae iE eee EMEN Raab aptata reda 24 Electrophotographic process ssssssssssssssssssssseeerre eterne nnne nennen nennen nene 24 Image formation process sssssssssssseeeeeenem enne nennen nnne nnne rr nennen ns 26 Latent image formation stage sssssssseeeeeneeeeen 27 ENWW vi Primary charging sicsveneessvitciecisevelevancntsabdecedetpeadladentptadeugeeneendaeedecns vil 27 Laser beam exposure ssssssssssssesseeeenenneereen ener 27 Developing Stage 2 iet cinien ke the tinea deeds ee ee 28 Prnt Cart Qe ccrte sn center Lene aia iia 28 liri A 29 itinere 29 Cleaning stage sse eee 30 Pickup feed and delivery system ssssssssssssssssssssessesse ennemi rr nennen nnne nnn 31 Phiot sensors a
76. eeen nm eee 95 Remove the solenold 5 of uttter Re det ete e RR TRE 95 Remove the pickup solenoid 6 of 7 ssssssssssee enm eene ennemis 96 Remove the pickup solenoid 7 Of 7 tite te eet teet tede pe pan o ena Ded 96 Remove the engine controller PCA 1 of 9 nennen 97 Remove the engine controller PCA 2 of 9 ssssssssssssssssseeeenn nennen nnns 98 Remove the engine controller PCA 3 of 9 sssssssssssssseenm emere 98 XV xvi Figure 2 98 Remove the engine controller PCA 4 of 9 Figure 2 99 Remove the engine controller PCA 5 Of 9 ssssssssssssssseene eene 99 Figure 2 100 Remove the engine controller PCA 6 Of 9 oo eee ce eennee eter et eeaeeeeeeeeeaaeeeeeeneenaeeeeeenenaeees 100 Figure 2 101 Remove the engine controller PCA 7 Of 9 oo eee cec eee teenie terete eaters eeeeeaaeeeeeeeeenaeeeeeenenaeees 100 Figure 2 102 Remove the engine controller PCA 8 Of 9 oo ec ceeceee center terete tatters eeeeaaeeeeeeeeeiaeeeeeenenaeees 101 Figure 2 103 Remove the engine controller PCA 10 Of 9 ooo eee cece terre eteaeeeeeeeeeaaeeeeeeeenaeeeeeseeeaaees 101 Figure 2 104 Reinstall the engine controller PCA 1 of 4 ssssssssssse emen 102 Figure 2 105 Reinstall the engine controller PCA 2 of 4 ssssssssssseee eene 102 Figure 2 106 Reinstall the engine controller PCA 3 of 4 ssssssssssseen emnes 103 Figure 2 107 Reinstall the engine
77. eere eren n n nsn enses nennen nene 107 Remove the main Tan nien eene te taie deer E a EE aana DEEE 107 Reinstall the main fan c ccccccecceceeeeeeeeeeeececaeaaeeeeceeeeeeeseceeccuesaeeeeeeeeeeeeees 109 Duplex connector PCA duplex product sssssssssssseeeemmeeen 110 Remove the duplex connector PCA ssssssssssssseee 110 3 Solve problems srira aE E SER SEES SISAMRERNRORE PARAR OA RAEE RO EAA RANEA ASERRE rRNA 113 Solve Problems CHECKIISE iyasa a a a a a a a a aada 114 Troubleshooting process ssssssssseenenee eene nennen enn renes nennen inr n rens nen nennen 116 Determine the problem source ccccccecceeeeee eee eee teeta eee eeaeeeaeeaeceeeeeeeeeeeeteeeeteeteesenad 116 Power Subsystel 3 adest boc dee EAA ced erui dered aged se adde e tain teri d 117 Power On checks sssssssssssssssssseeeeer e eren nennen teen nere rre nnne nns 117 Tools for troubleshiootlhg 2 deiecti ire ndle end eia te redde t Eoo dde tu Ld de ELA ER dde Ee Rd 118 Individual component diagnostics ssssse memes 118 Engine diagnostics e 118 Engine test DUHOM niceai te deve Mc ex eda 118 Components tests ccccccecceeceeeeeeeeeeceeeeaeceeceeeeeeeeeeeeeseeseaaaneaeceeeeeeeeeeeeeeees 119 Drum rotation functional check sss 119 ENWW vii Diagramiszs eicere iin iciaitan edi reis b tit
78. elease one tab callout 1 at the top edge of the cover Figure 2 16 Remove the left cover duplex product 4 of 5 48 Chapter2 Removal and replacement ENWW 5 Rotate the back edge of the cover away from the product and then remove the cover callout 1 Figure 2 17 Remove the left cover duplex product 5 of 5 ENWW Covers 49 Right cover simplex product Before proceeding remove the following components e Main input tray See Main input tray on page 43 e Output bin tray extension See Output bin tray extension on page 44 Remove the right cover simplex product 1 Remove one screw callout 1 Figure 2 18 Remove the right cover simplex product 1 of 4 2 Release one tab callout 1 at the bottom edge of the cover Figure 2 19 Remove the right cover simplex product 2 of 4 50 Chapter 2 Removal and replacement ENWW 3 Slide the cover toward the front of the product to release it and then remove the cover callout 1 Figure 2 20 Remove the right cover simplex product 4 of 4 ENWW Covers 51 Right cover duplex product e Main input tray See Main input tray on page 43 e Output bin tray extension See Output bin tray extension on page 44 Remove the right cover duplex product 1 Remove one screw callout 1 Figure 2 21 Remove the right cover duplex product 1 of 5 2 Open the duplex door callout 1 and then release two tabs callout 2 Figure 2 22 Remove the righ
79. en 68 Reinstall the laser scanner assembly ssseeeenn en 71 PICKUP ASSOMPDIY scsi ada canciuadeeadebseiiaaancuestacbdepeebesddanetenestiab dete esiadaeneessveassievigsasenns 72 Remove the pickup assembly 2 2 ceeeeeceecceecceeceeeceeeceeeeeeeeeeeeeeeeetetteeteetseees 72 Reinstall the pickup assembly sss 78 gilla 80 HIT ENIALIIRMEELE TT ea 80 Reinstall the fuser ccccecee cee cecee cee eeeeeeeeeeaaeeaaneaeceeecaeeceeeeeeeeeeeeeeeeeeeeeeetenees 86 Main MOtOP PERIERE 87 Remove the main motor cccccecceeeeeececnneeeeeceeeceeeeeeeeeseeseceenaanaaneeeeeeeeeees 87 Reinstall the main motor drive belt ccececeeceecceeceeeeeeeeeeeeeeeeeaaeeeeeeeeeeeeeeees 92 PICKUD Solenoid iui iere rare egre eo kara o Ee HR To DERE ARR FECE TEXT Ue adea A eines TEE 93 Remove the pickup solenoid ssssssssssssssssseeeeene 93 Engine controller POA 5 7 2 2 2 ce hadas reta sa ec D Ea EE nee eaa ER ee eo eda oae ee Ea ones 97 Remove the engine controller PCA sssseee em 97 Reinstall the engine controller PCA sen 102 Duplex reverse solenoid duplex product sssssssssssseeeeees 104 Remove the duplex reverse solenoid ssssssssssssse 104 Main fan duplex product esses
80. er cord and wait for the product to cool 1 Unplug the power cord from the product Open the print cartridge door and remove the print cartridge A CAUTION Do not touch the black sponge transfer roller inside the product Doing so can damage the product CAUTION To prevent damage do not expose the print cartridge to light for an extended time Cover it with a piece of paper 2 Use adry lint free cloth to wipe any residue from the paper path area and the print cartridge cavity ENWW Clean the product 153 3 Replace the print cartridge and close the print cartridge door 4 Plug the power cord into the product Clean the exterior Use a soft damp lint free cloth to wipe dust smudges and stains off of the exterior of the product 154 Chapter 3 Solve problems ENWW Solve performance problems ENWW Problem Pages print but are totally blank Cause The sealing tape might still be in the print cartridges Solution Verify that the sealing tape has been completely removed from the print cartridges The document might contain blank pages Check the document that you are printing to see if content appears on all of the pages The product might be malfunctioning To check the product print a Configuration page Pages print very slowly Heavier paper types can slow the print job Print on a different type of paper Complex pages can print slowly
81. esired operation 1 The product was tested in a typical configuration with Hewlett Packard Personal Computer Systems 2 For regulatory purposes these products are assigned a Regulatory model number This number should not be confused with the product name or the product number s Boise Idaho 83713 USA March 2010 For Regulatory Topics Only European Contact Your Local Hewlett Packard Sales and Service Office or Hewlett Packard Gmbh Department HQ TRE Standards Europe Herrenberger Strafse 140 D 71034 B blingen Germany FAX 49 7031 14 3143 http www hp com go certificates USA Contact Product Regulations Manager Hewlett Packard Company PO Box 15 Mail Stop 160 Boise ID 83707 0015 USA Phone 208 396 6000 ENWW Declaration of conformity 197 Certificate of Volatility Hewlett Packard Certificate of Volatility Part Number Address 11311 Chinden Blvd Boise ID 83714 Model LJ P1566 CE663A Volatile Memory Does the device contain volatile memory Memory whose contents are lost when power is removed DX Yes No If Yes please describe the type size function and steps to clear the memory below Type SRAM DRAM etc Size Function Steps to clear memory Synchronous DRAM 8MB Run time firmware image print Power off printer job info during printing Type SRAM DRAM etc Size Function Steps to clear memory Type SRAM DRAM etc Size Function Steps to clear memor
82. face An electrostatic latent image is formed on the drum where negative charges were neutralized Figure 1 18 Laser beam exposure Laser beam Unexposed area Exposed area ENWW Image formation system 27 Developing stage Print cartridge Step 3 In the print cartridge the developing cylinder transfers toner onto the electrostatic latent image on the photosensitive drum Figure 1 19 Print cartridge Blade Developing cylinder __ Unexposed area C AC bias Unexposedarea c z ELE on Exposed area p DC bias 7 7 Toner acquires a negative charge from the friction that occurs when the developing roller rotates against the developing blade The developing bias is applied to the developing roller to make a potential difference between the developing roller and the photosensitive drum The negatively charged toner is attracted to the latent image on the photosensitive drum because the drum surface has a higher potential 28 Chapter 1 Theory of operation ENWW Transfer stage Step 4 The transfer charging roller to which a DC positive bias is applied imparts a positive charge on the paper When the page comes in contact with the photosensitive drum the toner is transferred to the paper Figure 1 20 Transfer Photosensitive drum Transfer roller _ DC bias 7 7 7 7 Step 5 The elasticity of the paper causes its separation from the photosensitive drum A static charge eliminator aids separ
83. ft cover duplex product 1 of 5 sss eene 47 Remove the left cover duplex product 2 of 5 ssssssssssssssseeee eene 47 Remove the left cover duplex product 3 of 5 ssssssssssssss eene nenne 48 Remove the left cover duplex product 4 of 5 ssssssssssssseeeee eene 48 Remove the left cover duplex product 5 of 5 ssssssssssssssseeee eene 49 Remove the right cover simplex product 1 of 4 sssssssssssse emen 50 Remove the right cover simplex product 2 of 4 ssssssssssssee emen 50 Remove the right cover simplex product 4 of 4 sssssssssseee emen 51 Remove the right cover duplex product 1 of 5 ssssssseeeeeemm een 52 Remove the right cover duplex product 2 of 5 sssssssssssseeenee emen 52 Remove the right cover duplex product 3 of 5 sssssssssssseee emen 53 Remove the right cover duplex product 4 of 5 sssssssssssseenee eene 53 Remove the right cover duplex product 5 of 5 sssssssssssseeeeeeeene enn 54 Remove the duplex door duplex product sssssssssssssssssseeeeeeennene nennen 55 Remove the duplex frame 1 of 2 ssssssssssssssessseee eene nennen nennen rennen nnns 56 Remove the duplex frame 2 of 2 sssssssssssssssssseeee eene nennen nennen nennen nnns 56 Remove the cartridge door 1 of 3 4 eet reete eredi d
84. ge NOTE Duplex models only 2 Duplex feed roller 8 Laser scanner NOTE Duplex models only 3 Pressure roller 9 Pickup roller 4 Fuser film assembly 10 Separation pad eee H H cO eee ENWW Tools for troubleshooting 123 124 Chapter 3 Solve problems eee m Description Feed roller Transfer roller ENWW harts iming c General t Figure 3 6 General timing diagram NO YMS J9MOd 1oded YT uo sjurd oAnnoosuoo omy Peyo Furu Tools for troubleshooting 125 ENWW t diagram Figure 3 7 C Ircul General c ircuit diagram o
85. ge defect table This section provides information about identifying and correcting print defects Light print or faded Aa Aa Aa Aa Aa Cc Cc Cc Cc Cc The print cartridge is nearing end of life Redistribute the toner to extend the life Remove the print cartridge and tip it from side to side lengthwise The paper might not meet Hewlett Packard s paper specifications for example the paper is too moist or too rough If the whole page is light the print density adjustment is too light or EconoMode might be turned on Adjust the print density and disable EconoMode in the product Properties Toner specks AaBbGC AQBbGc AaBbCc AaBbCc AdGBDCC The paper might not meet Hewlett Packard s paper specifications for example the paper is too moist or too rough The product might need to be cleaned See Clean the product on page 150 The print cartridge might be defective Install a new genuine HP print cartridge 144 Chapter 3 Solve problems ENWW Dropouts AabBbCc AadBRbocc AcCBECCc AocBDCC AadBbcc e A single sheet of paper might be defective Try reprinting the job e The paper moisture content is uneven or the paper has moist spots on its surface Try printing with new paper e The paper lot is bad The manufacturing processes can cause some areas to reject toner Try a different type or brand of paper e Place the product in quiet mode and send
86. granted to you in this EULA c 2007 Hewlett Packard Development Company L P Rev 11 06 ENWW End User License Agreement 187 Customer self repair warranty service HP products are designed with many Customer Self Repair CSR parts to minimize repair time and allow for greater flexibility in performing defective parts replacement If during the diagnosis period HP identifies that the repair can be accomplished by the use of a CSR part HP will ship that part directly to you for replacement There are two categories of CSR parts 1 Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service 2 Parts for which customer self repair is optional These parts are also designed for Customer Self Repair If however you require that HP replace them for you this may be done at no additional charge under the type of warranty service designated for your product Based on availability and where geography permits CSR parts will be shipped for next business day delivery Same day or four hour delivery may be offered at an additional charge where geography permits If assistance is required you can call the HP Technical Support Center and a technician will help you over the phone HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP In cases where it is required to return the defective part to HP
87. guides callout 2 Figure 2 111 Remove the duplex reverse solenoid 4 of 5 A n r 5 Remove one screw callout 1 and then remove the duplex reverse solenoid callout 2 Figure 2 112 Remove the duplex reverse solenoid 5 of 5 dj d 106 Chapter2 Removal and replacement ENWW Main fan duplex product Before proceeding remove the following components Main input tray See Main input tray on page 43 Output bin tray extension See Output bin tray extension on page 44 Left cover See Left cover duplex product on page 47 Right cover See Right cover duplex product on page 52 Control panel See Control panel on page 59 Front cover See Front cover on page 61 Remove the main fan 1 ENWW Release one tab callout 1 and then remove the holder callout 2 Figure 2 113 Remove the main fan 1 of 4 Main assemblies 107 2 Remove four screws callout 1 the scanner cover callout 2 and the sheet metal plate callout 3 NOTE The scanner cover and plate are removed as one assembly XX TIP When the cover is reinstalled make sure that the black screws callout 4 are installed in the correct screw holes 3 Disconnect one connector callout 1 and then release the wire harness callout 2 from the guides callout 3 Figure 2 115 Remove the main fan 3 of 4 lt 108 Chapter2 Removal and replacement ENWW 4 Release two tabs callout 1 and then rem
88. heck to make sure that the drum is rotating Make sure that the high voltage contacts are clean and not damaged Tools for troubleshooting 119 Diagrams Plug jack locations Figure 3 2 Plug jack locations Item Description 1 USB port HP internal network port HP LaserJet Professional P1600 Printer series 2 Power connector 9 SS SSS SS ay 120 Chapter 3 Solve problems ENWW Location of connectors ENWW Figure 3 3 Engine controller PCA connectors 542 J562 UD pee J501 C m J101 J531 Item Description Item Description J101 Fuser J551 Top sensor PCA J104 Power inlet J552 Paper pickup PCA J304 High voltage J562 Pickup solenoid J501 Test point J571 Motor drive PCA J531 Formatter J581 Cartridge memory tag J542 Laser scanner Tools for troubleshooting 121 Locations of major components Figure 3 4 External view Simplex model Duplex model Item Description Item Description 1 Control panel 6 Media end plate 2 Output bin tray extension 7 Priority input slot 3 Output bin tray face down 8 Power switch tray 122 Chapter 3 Solve problems ENWW Item Description Item Description 4 Dust cover 9 Power receptacle 5 Main input tray 10 Duplex door NOTE Duplex models only Figure 3 5 Cross section view Item Description Item Description 1 Duplex feed assembly 7 Print cartrid
89. hose areas of California disregard the previous recommendations and use a dry lint free cloth moistened with water to clean the pickup roller 3 Use a dry lint free cloth to wipe the pickup roller to remove loose dirt 4 Allow the pickup roller to dry completely before you reinstall it in the product p 5 Plug the power cord into the product 150 Chapter3 Solve problems ENWW Clean the paper path If you are experiencing toner specks or dots on the printouts clean the paper path This process uses a transparency to remove dust and toner from the paper path Do not use bond or rough paper AaBbSc AoBbCc AaBbCc AGBDCC ah NOTE For best results use a sheet of transparency If you do not have any transparencies you can use copier grade paper 60 to 163 g m 16 to 43 Ib that has a smooth surface 1 2 3 ENWW Make sure that the product is idle and the Ready Q light is on Load paper in the input tray Use the printer driver to process the cleaning page Follow the appropriate procedure depending on the operating system you are using Windows XP Windows Server 2003 and Windows Server 2008 using the default Start menu view a Click Start and then click Printers and Faxes b Right click the driver icon and then select Properties c Click the Device Settings tab Windows XP Windows Server 2003 and Windows Server 2008 using the Classic Start menu view a Click Start
90. ical unit failure and notifies the formatter if the laser scanner encounters the following conditions e The scanner motor does not reach a specified rotation within a specified period of the scanner motor start up e Therotation of the scanner motor is out of specified range for a specified period during the scanner motor drive e The BD interval is out of a specified value during a print operation ENWW Engine control system 23 Image formation system Electrophotographic process The electrophotographic process forms an image on the paper Following are the major components used in the process e Print cartridge e Transfer roller e Fuser e Laser scanner e A High voltage power supply The DC controller uses the laser scanner and HVPS to form the toner image on the photosensitive drum The image is transferred to the paper and then fused onto the paper Figure 1 14 Electrophotographic process block diagram 1 of 2 Transfer roller Laser scanner MM 555 0 ERN Engine controller The DC controller rotates the main motor to drive the following components e X Photosensitive drum e Developing drum e X Primary charging roller follows the rotation of the photosensitive drum e Transfer roller follows the rotation of the photosensitive drum 24 Chapter 1 Theory of operation ENWW ENWW Figure 1 15 Electrophotographic process block diagram 2 of 2 Primary charging roller EUM
91. icio ccc nites sees cb ee iinan Do sz iian songtacesed igacteceeetiacciateestlashiasdisvepebeeee 183 Hewlett Packard limited warranty statement sssssssssssseeenee eene 184 HP s Premium Protection Warranty LaserJet print cartridge limited warranty statement 185 End User License Agreemient aee eee eee Ee cer ee ee RE ERR R ERR ERE E ea ENEE 186 Customer self repair warranty service sssssssssssssseeeee enne nennen ener 188 Customer SUPPOR nascono ana a E Reda e RR MAR TIAS RKRRAANN NR AEA NIS VERE sued COE ERA NN d Rat eeu RR RR AES 188 Repack the Product eU 189 Service information form cccccccccec cece eeeeeeeee cee eaaaeaaeaaecaeeeeeeeeeeeeeeeeeeeeeeeeeeeceesedeccccececcaeeeeeeeereess 190 Appendix B Specifications 1 iere toco saeececedsnabstaieastestecescaeveretenseeeose sadesessgessadstsassansneed dsavatedises 191 Physical specifications sssssssssssssssseeenne ene nennen nennen nnnm enn nennen 192 ENWW POWER CONSUMPTION avsssacdaetassaactisaadanssaddcnateasas Sseatensaehdcnauaeasied lonadensae hidedteandadluadunshdea aaa aaa 192 ACOUSTIC specifications ee nania iiaa ai E e a aa iiaa aaia di iaaa 192 Environmental specificati ns 6 reete tne teet re Phat ee iaaa CE EEE A E EN aaa an 193 Appendix C Regulatory information inneir en EE PRN SEMEL EX ENAERKIDI ANNA E ERE RRE RS E AN SEENEEE ESAE FRENAR RE 195 FCC feQulations
92. ight A is blinking ready light _ is on and other lights are off NOTE The power button backlight is on If the recovery is successful the product continues to the processing data state and completes the job If the recovery is unsuccessful the product continues to the continuable error state Try removing any paper from the paper path and turning the product power off and then on again The product has 1 Turn off the experienced a fatal product error from which it cannot recover 2 Wait 30 seconds and then turn on the product The attention N ready _ and go lights are on Toner light f f is off NOTE The power button backlight is on 3 Wait for the product to initialize 4 Ifthe error persists contact customer support for more information See Customer support on page 188 Tools for troubleshooting 131 Table 3 3 Control panel lights continued Light status Light pattern State of the product Action The ready _ and toner J lights are on NOTE The power button backlight is on The print cartridge is Order a new print near the estimated cartridge and have it end of life ready Toner light e amp f is blinking NOTE The power button backlight is on 132 Chapter3 Solve problems The print cartridge Reinsert the print has been removed cartridge in the from the product product Clear jams When clearing jams be careful n
93. ing product parts Always perform service work at an ESD protected workstation or mat or use an ESD strap If an ESD workstation mat or strap is not available ground yourself by touching the sheet metal chassis before touching an ESD sensitive part Protect the ESD sensitive parts by placing them in ESD pouches when they are out of the product Required tools 2 Phillips screwdriver with a magnetic tip and a 152 mm 6 inch shaft length Small flat blade screwdriver Needle nose pliers ESD mat or ESD strap if one is available Penlight optional CAUTION Always use a Phillips screwdriver callout 1 Do not use a pozidrive screwdriver callout 2 or any motorized screwdriver These can damage screws or screw threads Figure 2 1 Phillips and pozidrive screwdriver comparison Before performing service ENWW Remove all paper from the product Turn off the power using the power switch Unplug the power cable and interface cable or cables Place the product on an ESD workstation or mat or use an ESD strap if one is available If an ESD workstation mat or strap is not available ground yourself by touching the sheet metal chassis before touching an ESD sensitive part Remove the print cartridge Electrostatic discharge 37 After performing service e Plugin the power cable e Reinstall the print cartridge e Load paper in the product Post service test Perform the following test to verify that the repair or
94. inter series User Guide Product user guide CE663 90901 HP LaserJet P1560 and P1600 Printer series Service Manual English service manual this CE663 90939 manual Supplies part numbers Table 4 3 Supplies part numbers Item Description Part number HP LaserJet print cartridge Print cartridge CE278A new CE278 67901 service 160 Chapter 4 Parts and diagrams ENWW Customer self repair parts Table 4 4 Customer replaceable units CRU kit part numbers Item Description Part number Kit separation pad Separation pad CE663 67901 Installation instructions Kit pickup roller Pickup roller CE663 67902 Installation instructions Service parts NOTE The parts in the following table are not shown in the assembly illustrations in this chapter Item Description Part number HP jewel HP logo 7121 8266 Regulatory label Blank label 5969 9497 Whole unit replacement part numbers amp NOTE Whole unit replacement products include the formatter PCA Table 4 5 Whole unit replacement part numbers Item Description Part number HP LaserJet Professional 220 V CE663 67002 new P1560 Printer series CE663 69002 exchange HP LaserJet Professional 110 V CE749 67001 new P1600 Printer series CE749 69001 exchange 220V CE749 67002 new CE749 69002 exchange ENWW Order parts by authorized service providers 161 How to use the parts lists and diagrams A CAUTION Be sure to orde
95. ith a felt tipped marker Note the position of the mark Replace the print cartridge and close the print cartridge door The startup sequence should rotate the drum enough to move the mark Open the print cartridge door and inspect the gear that was marked in step 3 Verify that the mark moved If the mark did not move inspect the main drive assembly to make sure that it is meshing with the print cartridge gears If the drive gears appear functional and the drum does not move replace the print cartridge Half self test functional check The half self test check determines which printing process is malfunctioning 1 2 Print a Configuration page Open the print cartridge door after the paper advances halfway through the product about five seconds after the motor begins rotating The leading edge of the paper should have advanced past the print cartridge Remove the print cartridge Open the print cartridge drum shield to view the drum surface If a dark and distinct toner image is present on the drum surface assume that the first two functions of the electrophotographic process are functioning image formation and development Troubleshoot the failure as a transfer or fusing problem If there is no image on the photosensitive drum perform these checks 1 ENWW Make sure you removed the entire length of the sealing tape from the print cartridge before you installed the cartridge Perform a drum rotation functional c
96. kil T llaiseksi huoltotoimenpiteeksi ei katsota v riainekasetin vaihtamista paperiradan puhdistusta tai muita k ytt j n k sikirjassa lueteltuja k ytt j n teht v ksi tarkoitettuja yll pitotoimia jotka voidaan suorittaa ilman erikoisty kaluja VARO Mik li kirjoittimen suojakotelo avataan olet alttiina n kym tt m llelasers teilylle laitteen ollessa toiminnassa l katso s teeseen VARNING Om laserprinterns skyddsh lje ppnas d apparaten r i funktion uts ttas anv ndaren f r osynlig laserstr lning Betrakta ej str len Tiedot laitteessa k ytett v n laserdiodin s teilyominaisuuksista Aallonpituus 775 795 nm Teho 5 m W Luokan 3B laser GS statement Germany Das Ger t ist nicht f r die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz vorgesehen Um st rende Reflexionen am Bildschirmarbeitsplatz zu vermeiden darf dieses Produkt nicht im unmittelbaren Gesichtsfeld platziert werden ENWW Safety statements 201 Substances Table China AeA AR tr E FAB ih GR INO BOR T HG A 5B SE ATC Att Pb ER ia KN BYRIBOR SR AM MEL PE Hg Cd Cr VI PBB PBDE FENI SE X 0 X 0 0 0 TE ri f 0 0 0 0 0 0 ENE 0 0 0 0 0 0 RE EA AE X 0 0 0 0 0 TE X 0 0 0 0 0 0 z amp n EIE ERT ARPT AIA ATA ERKA EMET SJ T11363 2006 AY Bil BE X ZAR ELEM a
97. lity of HP and its suppliers under this EULA and your exclusive remedy under this EULA will be limited to the greater of the amount actually paid by you for the Product or U S 5 00 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL INCIDENTAL INDIRECT OR CONSEQUENTIAL DAMAGES INCLUDING DAMAGES FOR LOST PROFITS LOST DATA BUSINESS INTERRUPTION PERSONAL INJURY OR LOSS OF PRIVACY RELATED IN ANY WAY TO THE USE OF OR INABILITY TO USE THE SOFTWARE EVEN IF HP OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF THE ABOVE REMEDY FAILS OF ITS ESSENTIAL PURPOSE Some states or other jurisdictions do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you 9 U S GOVERNMENT CUSTOMERS If you are a U S Government entity then consistent with FAR 12 211 and FAR 12 212 Commercial Computer Software Computer Software Documentation and Technical Data for Commercial Items are licensed under the applicable HP commercial license agreement 10 COMPLIANCE WITH EXPORT LAWS You will comply with all laws rules and regulations i applicable to the export or import of the Software or ii restricting the Use of the Software including any restrictions on nuclear chemical or biological weapons proliferation 11 RESERVATION OF RIGHTS HP and its suppliers reserve all rights not expressly
98. m TH1 TP1 di aa Pressure roller Figure 1 9 Fuser control circuit FUSER TEMPERATURE signal FUSER HEATER CONTROL signal Fuser heater control Fuser heater safety circuit circuit Engine controller ENWW Engine control system 15 Fuser failure detection The DC controller determines a fuser unit failure releases the relay to interrupt power supply to the fuser heater and notifies the formatter of a failure state when it encounters the following conditions e Startup failure o If the main thermistor does not detect a specified temperature during the start up process of the heater in the wait period o If the main thermistor does not detect a specified temperature during the heater temperature control in the initial rotation period e X Abnormal low temperature o If the main thermistor detects an abnormal low temperature of the fuser unit during the printing operation e Abnormal high temperature o If the main thermistor detects an abnormal high temperature of the fuser unit e Frequency detection circuit failure o If a specified frequency of the FREQUENCY signal is not detected within a specified period after the product is turned on 16 Chapter 1 Theory of operation ENWW Fuser temperature control The fuser temperature control maintains the temperature of the fuser heater at its targeted temperature The DC controller monitors the FIXING TEMPERATURE FSRTH signals a
99. mbly Internal assemblies 1 of 3 on page 169 RM1 7440 000CN Delivery sensor PCA assembly PCAs on page 175 RM1 7498 000CN Paper delivery tray Duplex model on page 167 RM1 7499 000CN Paper delivery tray Simplex model on page 165 RM1 7502 000CN Motor DC24V PCAs on page 175 RM1 7516 000CN Paper pickup assembly duplex model Internal assemblies 2 of 3 on page 171 RM1 7517 000CN ENWW Paper pickup assembly simplex model Internal assemblies 2 of 3 on page 171 Numerical parts list 179 Part number RM1 7525 000CN Table 4 14 Numerical parts list continued Description Duplex frame assembly duplex model Table and page Internal assemblies 2 of 3 on page 171 RM1 7526 000CN Duplexing door assembly Duplex model on page 167 RM1 7527 000CN RM1 7528 000CN Cartridge door Cartridge door Duplex model on page 167 Simplex model on page 165 RM1 7529 000CN Control panel assembly Duplex model on page 167 RM1 7530 000CN Control panel assembly Simplex model on page 165 RM1 7531 000CN RM1 7532 000CN Switch lever assembly Left cover Internal assemblies 1 of 3 on page 169 Duplex model on page 167 RM1 7533 000CN Left cover Simplex model on page 165 RM1 7534 000CN Paper pickup tray Duplex model on page 167 RM1 7535 000CN Paper pickup tr
100. mbly 3 of 5 sssssssssssssssee enne 69 Remove the laser scanner assembly 4 of 5 ssssssssssssssssee eene 70 Remove the laser scanner assembly 5 of 5 ssssssssssssssseeee eene 70 Reinstall the laser scanner assembly ssssssssssssseee eene nennen rne nnns 71 Remove the pickup assembly 1 of 10 ssssssssssssseeeenennn enne nnns 72 Remove the pickup assembly 2 of 10 sssssssssssseeennm eene rennen nnns 73 Remove the pickup assembly 3 of 10 sssssssssssseeenenn nennen nnns 73 ENWW Figure 2 54 Figure 2 55 Figure 2 56 Figure 2 57 Figure 2 58 Figure 2 59 Figure 2 60 Figure 2 61 Figure 2 62 Figure 2 63 Figure 2 64 Figure 2 65 Figure 2 66 Figure 2 67 Figure 2 68 Figure 2 69 Figure 2 70 Figure 2 71 Figure 2 72 Figure 2 73 Figure 2 74 Figure 2 75 Figure 2 76 Figure 2 77 Figure 2 78 Figure 2 79 Figure 2 80 Figure 2 81 Figure 2 82 Figure 2 83 Figure 2 84 Figure 2 85 Figure 2 86 Figure 2 87 Figure 2 88 Figure 2 89 Figure 2 90 Figure 2 91 Figure 2 92 Figure 2 93 Figure 2 94 Figure 2 95 Figure 2 96 Figure 2 97 ENWW Remove the pickup assembly 4 of 10 sssssssssssseeeeem emm nnne 74 Remove the pickup assembly 5 of 10 ssssssssssssssssseeeneeen mme 74 Remove the pickup assembly 6 of 10 sssssssssssseeee emen 75 Remove the pickup assembly 7 of 10 ssssssssssssssseeee
101. model Fan duplex model Link cartridge door Part number RM1 7561 000CN RM1 7560 000CN RM1 7619 000CN RM1 7739 000CN RM1 7544 000CN RM1 7620 000CN RK2 0420 000CN RK2 3238 000CN RC2 9425 000CN Internal assemblies 173 PCAs Figure 4 7 PCAs ENWW 174 Chapter 4 Parts and diagrams ENWW Table 4 12 PCAs Description Engine controller PCA 110 V Engine controller PCA 220 V Formatter PCA simplex model Formatter PCA duplex model Motor DC24V Duplex PCA duplex model Delivery sensor PCA assembly Paper pickup sensor PCA assembly Part number RM1 7615 000CN RM1 7616 000CN RM1 7622 000CN RM1 7623 000CN RM1 7502 000CN RM1 7620 000CN RM1 7440 000CN RM1 7618 000CN PCAs 175 Alphabetical parts list Table 4 13 Alphabetical parts list Description Part number Table and page Cable flat RM1 7739 000CN Internal assemblies 3 of 3 on page 173 Cartridge door RM1 7528 000CN Simplex model on page 165 Cartridge door RM1 7527 000CN Duplex model on page 167 Control panel assembly RM1 7530 000CN Simplex model on page 165 Control panel assembly RM1 7529 000CN Duplex model on page 167 Cover dust RC2 9582 000CN Simplex model on page 165 Cover dust RC2 9578 000CN Duplex model on page 167 Cover face down RC2 9464 000CN Simplex model on page 165 Cover face down RC2 9436 000CN Duple
102. move the laser scanner assembly callout 2 Figure 2 49 Remove the laser scanner assembly 5 of 5 E Vs ul v7 70 Chapter 2 Removal and replacement ENWW Reinstall the laser scanner assembly A When the holder is reinstalled callout 1 make sure that the lever arm callout 2 is correctly positioned in the slot in the holder Figure 2 50 Reinstall the laser scanner assembly 1 z ENWW Main assemblies 71 Pickup assembly Before proceeding remove the following components Separation pad See Separation pad on page 41 Main input tray See Main input tray on page 43 Output bin tray extension See Output bin tray extension on page 44 Left cover See Left cover simplex product on page 45 or Left cover duplex product on page 47 Right cover See Right cover simplex product on page 50 or Right cover duplex product on page 52 Duplex frame See Duplex frame duplex product on page 56 NOTE Duplex models only Cartridge door See Cartridge door on page 57 Rear cover or duplex door See Rear cover simplex product on page 63 or Duplex door duplex product on page 55 Face down cover See Face down cover on page 65 Remove the pickup assembly 1 Duplex models only Release two tabs callout 1 and then remove the duplex reverse guide callout 2 Figure 2 51 Remove the pickup assembly 1 of 10 es 72 Chapter2 Removal and replacement ENWW 3 ENWW Re
103. move two screws callout 1 and then remove the sheet metal corner brace callout 2 Figure 2 52 Remove the pickup assembly 2 of 10 Remove one FFC callout 1 remove three screws callout 2 and then remove the formatter callout 3 Figure 2 53 Remove the pickup assembly 3 of 10 9740220 m Main assemblies 73 4 Remove three screws callout 1 and then remove the sheet metal plate callout 2 Figure 2 54 Remove the pickup assembly 4 of 10 5 Disconnect one connector callout 1 and then release the wire harness callout 2 from the guide callout 3 Figure 2 55 Remove the pickup assembly 5 of 10 74 Chapter 2 Removal and replacement ENWW 6 Disconnect three connectors callout 1 and then remove the wire harness callout 2 from the guide callout 3 X Reinstallation tip When the pickup assembly is reinstalled place these wire harnesses in the guide first and then the wire harness from the ground connector in the previous step This ensures that the harnesses are long enough for the connectors to reach the engine controller PCA 4 49210 7 Remove one bushing callout 1 Figure 2 57 Remove the pickup assembly 7 of 10 ENWW Main assemblies 75 8 Remove one screw with washer callout 1 Figure 2 58 Remove the pickup assembly 8 of 10 9 Remove six screws callout 1 and then remove the pickup assembly callout 2 A CAUTION The ground spring on the assembl
104. mp NOTE The illustration in this section also shows the product motor photo sensors and solenoid The power switch is not shown Figure 1 25 Photo sensors motor and solenoid PS702 Slo PS701 M1 PS751 SL1 Table 1 8 Photo sensors motor and solenoid Description Main motor SL1 Pickup solenoid 32 Chapter1 Theory of operation ENWW ENWW Table 1 8 Photo sensors motor and solenoid continued Item Description SL2 Duplex feed solenoid NOTE Duplex models only PS701 Fuser delivery sensor PS702 Media width sensor PS751 TOP sensor Pickup feed and delivery system 33 Main input tray or priority input slot Jam detection The product uses the following sensors to detect the presence of paper and to check for jams The page must pass each sensor within a specified time amp NOTE To find the following components see Photo sensors and switches on page 32 e PS701 fuser delivery sensor e PS702 TOP sensor amp NOTE The product automatically ejects paper if the TOP sensor detects residual paper within the product when the power is turned on or the door is closed The product detects the following jams e Pickup stationary jam e Delivery delay jam e Delivery stationary jam e Fuser wrapping jam e Door open jam e Residual media jam e Duplex reverse delay jam duplex models only e Duple
105. n page 63 or Duplex door duplex product on page 55 e Face down cover See Face down cover on page 65 Remove the pickup solenoid 1 Duplex models only Release two tabs callout 1 and then remove the duplex reverse guide callout 2 Figure 2 88 Remove the pickup solenoid 1 of 7 e ENWW Main assemblies 93 2 Remove two screws callout 1 and then remove the sheet metal corner brace callout 2 Figure 2 89 Remove the pickup solenoid 2 of 7 LS 3 Remove one FFC callout 1 remove three screws callout 2 and then remove the formatter callout 3 Figure 2 90 Remove the pickup solenoid 3 of 7 046220 94 Chapter 2 Removal and replacement ENWW 4 Remove three screws callout 1 and then remove the sheet metal plate callout 2 Figure 2 91 Remove the pickup solenoid 4 of 7 5 Disconnect one connector callout 1 and then remove the wire harness callout 2 from the guide callout 3 ENWW Main assemblies 95 6 Release the wire harness callout 1 from the guide callout 2 Figure 2 93 Remove the pickup solenoid 6 of 7 7 Remove one screw callout 1 and then remove the pickup solenoid callout 2 Figure 2 94 Remove the pickup solenoid 7 of 7 ua e iii Re ks 1 o e e 4 96 Chapter 2 Removal and replacement ENWW Engine controller PCA Before proceeding remove the following components e Main input tray Se
106. nd SwItClies iet tte n e tata ehe cei rn eg ere 32 Main input tray or priority input slot sssssssesnem emere nnne nnne nennen 34 Aelium 34 2 Removal and replacement n iret xp a pe ene R DIRE RE MDSS NIRE NRI GA 35 Introduction UEM 36 Removal and replacement strategy sss eene en nnns 36 Electrostatic discharge 3 orent M dae EF meets e EF nue asad aae Rast rea dp au cuna 37 FREQUITED TOONS ECL 37 Before performing service ssssssssessssseenen eene enne ennnennrr nnn nen nnne rr nn rennen rennes 37 After PerornminG SOrViCe A M 38 Postservice test RC 38 Printequality test 2 iron a Bro aede tL Reano A Beau ec Rd ee oda 38 Parts removal Order ure tcr Deren nere eder eri ede UHR ea CERRAR A eed ea Ye FX ETIN teats 39 ejos 40 Separation pad C aa 41 Nude 42 eo ER 43 MaInFIM UU TAY e 43 Output bin tray extension inii noe e deti Tea Ede ED Dd ANAA 44 Left cover simplex product sssssssssssssesseeeeneeneemenmee nere nnne nnne nnne nnne 45 Remove the left cover simplex product ssssssss 45 Left cover duplex product ttt e ated tte ne eda ox Ree ne anne eda ex ua aa de RN 47 Remove the left cover duplex product cccccce
107. nd sends the FIXING HEATER CONTROL FSRD signal according to the detected temperature The fuser heater control circuit controls the fuser heater depending on the signal so that the heater remains at the targeted temperature Figure 1 10 Fuser heater control circuit AC input A Engine controller Fixing control DC controller Frequency detection bt Aer FREQSNS circuit e 220 240V model only if am do Per _ Fuser nate ee RLYD FSRD FSRTH e S a ao o S og og C D ES EN E p Fuser film unit Pressure roller Fuser unit ENWW Engine control system 17 Fuser protective function The protective function detects an abnormal temperature rise of the fuser unit and interrupts power supply to the fuser heater The following three protective components prevent an abnormal temperature rise of the fuser heater e DC controller The DC controller interrupts power supply to the fuser heater when it detects an abnormal temperature of the fuser heater e Fuser heater safety circuit The fuser heater safety circuit interrupts power supply to the fuser heater when the detected temperature of the main thermistor is abnormal e Thermoswitch o The contact of the thermal fuse is broken to interrupt power supply to the fuser heater when the thermal fuse detects an abnormal temperature of the fuser heater
108. nel light patterns Table 3 2 Status light legend Symbol for light off Symbol for light on Symbol for light blinking 128 Chapter3 Solve problems ENWW Table 3 3 Control panel lights Light status Light pattern State of the product Action All lights are off The product is in Auto Off mode or is NOTE The power button backlight is turned off off The formatter is not connected to the product correctly All lights are off NOTE The power button backlight is on Press the power button to deactivate the Auto Off mode or turn on the product 1 Turn off the product 2 Wait 30 seconds and then turn on the product 3 Wait for the product to initialize 4 Make sure that the formatter connectors are fully seated If the error persists replace the formatter See Formatter PCA on page 67 The formatter is Attention N ready and go dae lights cycle Toner light lt is off NOTE The power button backlight is on No action required Wait for the initialization period to end The product enters the Ready state when the initialization period is finished ENWW Tools for troubleshooting 129 Table 3 3 Control panel lights continued Light status Light pattern State of the product Action All lights cycle The product is No action required processing acleaning Wait for the cleaning NOTE The power button backlightis page process to end The
109. nly supported paper Is the paper in good condition no curls folds or distortion Is the paper stored correctly and within environmental limits Input trays e Is the amount of paper in the tray within specifications Is the paper correctly placed in the tray Are the paper guides aligned with the stack Print cartridge e Is the print cartridge installed correctly Transfer roller and fuser e Are the transfer roller and fuser installed correctly Print cartridge door and duplex door o duplex models only Is the print cartridge or duplex door closed Condensation e Does condensation occur following a temperature change particularly in winter following cold storage If so wipe affected parts dry or leave the product on for 10 to 20 minutes Was a print cartridge opened soon after being moved from a cold to a warm room If so allow the print cartridge to sit at room temperature for 1 to 2 hours Miscellaneous e Check for and remove any non HP components for example a print cartridge from the product Remove the product from the network and make sure that the failure is with the product before beginning troubleshooting 116 Chapter 3 Solve problems ENWW Power subsystem Power on checks Turn on the power If the control panel LEDs do not illuminate perform the power on checks to find the cause of the problem 1 Verify that the product is plugged into an active electrical outlet
110. nnect four connectors callout 1 and then remove the wire harnesses callout 2 from the guide callout 3 Figure 2 99 Remove the engine controller PCA 5 of 9 Al E TV t y Main assemblies 99 6 Release the wire harness callout 1 from the ground spring callout 2 Figure 2 100 Remove the engine controller PCA 6 of 9 as E 8040220 7 Disconnect two connectors callout 1 and two FFCs callout 2 100 Chapter2 Removal and replacement ENWW 8 Remove one screw with washer callout 1 and then remove one more screw callout 2 Figure 2 102 Remove the engine controller PCA 8 of 9 9 Remove three screws with washers callout 1 and then remove the engine controller PCA callout 2 Figure 2 103 Remove the engine controller PCA 10 of 9 A ENWW Main assemblies 101 Reinstall the engine controller PCA NOTE In addition to following the reverse order of removal make sure that you complete these steps to correctly install the transfer wire harness 1 Set the ground spring callout 1 on the transfer wire harness callout 2 Figure 2 104 Reinstall the engine controller PCA 1 of 4 A 2 Position the transfer wire harness callout 1 in the guide callout 2 Figure 2 105 Reinstall the engine controller PCA 2 of 4 102 Chapter 2 Removal and replacement ENWW 3 Connect one connector callout 1 Figure 2 106 Reinstall the engine controller PCA 3 of 4 4 3
111. o fuses in the low voltage power supply protect against overcurrent If overcurrent flows into the ac line the fuses melt and cut off the power distribution 20 Chapter 1 Theory of operation ENWW High voltage power supply The high voltage power supply HVPS applies biases to the following components e Primary charging roller e Developing roller e Transfer roller Figure 1 12 High voltage power supply Engine controller controller High voltage power suppl charging bias circuit To primary charging roller ro Primary gt To developing roller Developing KA bias circuit Photosensitive drum circuit Transfer bias ii Transfer roller ENWW Engine control system 21 Laser scanner system The laser scanner system receives VIDEO signals from the ECU and formatter and converts the signals into latent images on the photosensitive drum The main components of the laser scanner are the laser unit and the scanner motor unit The DC controller sends signals to the laser scanner to control the functions of these components Figure 1 13 Laser scanner system BD sensor Photosensitive drum Laser unit 7 Scanning mirror N Scanner motor unit LASER CONTROL signal SCANNER MOTOR CONTROL signal BDI signal VIDEO signal 22 Chapter 1 Theory of operation ENWW Laser failure detection The DC controller determines an opt
112. o the product by the FFC Figure 2 82 Remove the main motor 6 of 9 7 Release the wire harness callout 1 from the guide callout 2 Figure 2 83 Remove the main motor 7 of 9 E 90 Chapter 2 Removal and replacement ENWW 8 Remove one screw callout 1 and then remove the motor cover callout 2 Figure 2 84 Remove the main motor 8 of 9 L 9 Remove two screws callout 1 and then remove the motor callout 2 Figure 2 85 Remove the main motor 9 of 9 ENWW Main assemblies 91 Reinstall the main motor drive When the main motor is reinstalled make sure that the drive belt callout 1 is correctly positioned over the roller callout 2 re 2 86 Main motor drive belt correctly installed 92 Chapter2 Removal and replacement ENWW Pickup solenoid Before proceeding remove the following components e Main input tray See Main input tray on page 43 e Output bin tray extension See Output bin tray extension on page 44 e Left cover See Left cover simplex product on page 45 or Left cover duplex product on page 47 e Right cover See Right cover simplex product on page 50 or Right cover duplex product on page 52 e Duplex frame See Duplex frame duplex product on page 56 NOTE Duplex models only e Cartridge door See Cartridge door on page 57 e Control panel See Control panel on page 59 e Rear cover or duplex door See Rear cover simplex product o
113. oduct ENWW Conventions used in this guide ENWW Table of contents T Theory of operatiolt i ooo sas easc voko ven can A A YN UEREEREDT pecan ieee ONT S CEREEERE FEDERER 1 serere C 2 Major product systems oc nt Eie n de ede rtu cvs ecran cive ta Uc duse eu dede sh a EDUC ASA 2 Product block diagram sssssssesseeeeenneenennen nne errem nennen nnns 2 Sequence of operation sess ener rtr stent nnne nennen nis 3 Normal sequence of operation ssssssssssssssessseeee eee 3 Formatter control system zc ede eet desee atrii ed atep edu ea uer T 4 i um 4 HIMPUTV OUT DU Em 4 CPU o 4 MEMO Rm 4 giun ict e 5 Memory USE ECTS 5 zoe 5 LEDM OVENI EW C LE MMEM 5 UMOR X 5 Control Fn mmm 6 EMGine Comtrol EET MR m 7 Motors fans clutches solenoids switches and sensors sssesse 8 DC controller operations sssssssssssssssssseseeeee eene errem nns nn nennen nnne nnn 13 F sercontrol cicit Em 15 Fuser failure detection inssin eian aia aaa aA 16 Fuser temperature control 2 ececccecceeeeeeeeeeeeeeeeeceeeeaaeaeeceeee
114. oed taa Pile Ode eden Ede eee puede etu Nude d 39 Remove the pickup roller 1 of 2 emm ennemis 40 Remove the pickup roller 2 Of 2 rire hereto be ce dte b dae or la bern 40 Remove the separation pad assembly sssssssssssssssssseee enne 41 Remove the transfer roller tti Penes tenebroso que xvn on CURE Pub vene dpa exuta ded dune Da cda 42 Remove tlie tay cen eet ee tae create crea DU eee ERR E teda Ee e LER RE CLER E ERE 43 Remove the output bin tray extension sssssssssssseeee enne enne nnns 44 Remove the left cover simplex product 1 of 4 sssssssssssseeeenm emm 45 xiv Figure 2 10 Figure 2 11 Figure 2 12 Figure 2 13 Figure 2 14 Figure 2 15 Figure 2 16 Figure 2 17 Figure 2 18 Figure 2 19 Figure 2 20 Figure 2 21 Figure 2 22 Figure 2 23 Figure 2 24 Figure 2 25 Figure 2 26 Figure 2 27 Figure 2 28 Figure 2 29 Figure 2 30 Figure 2 31 Figure 2 32 Figure 2 33 Figure 2 34 Figure 2 35 Figure 2 36 Figure 2 37 Figure 2 38 Figure 2 39 Figure 2 40 Figure 2 41 Figure 2 42 Figure 2 43 Figure 2 44 Figure 2 45 Figure 2 46 Figure 2 47 Figure 2 48 Figure 2 49 Figure 2 50 Figure 2 51 Figure 2 52 Figure 2 53 Remove the left cover simplex product 2 of 4 sssssssssssse emen 45 Remove the left cover simplex product 3 of 4 sssssssssssseeeene menn 46 Remove the left cover simplex product 4 of 4 ssssssssssssee eene 46 Remove the le
115. ollowing steps might not be necessary 1 Open the print cartridge door and then remove the print cartridge 2 Inthe main input tray or the priority input slot remove the paper stack 134 Chapter3 Solve problems ENWW 3 With both hands grasp the side of the jammed paper that is most visible this includes the middle and carefully pull it free from the product 4 ENWW Clearjams 135 Clear jams from the duplexer Ef NOTE Duplex models only 1 Open the print cartridge door and then remove the print cartridge 2 Open the rear door 3 Carefully grasp the jammed paper and slowly pull it out of the product 136 Chapter3 Solve problems ENWW 4 Close the rear door 5 Reinstall the print cartridge and close the print cartridge door ENWW Clearjams 137 Clear jams from the output areas A CAUTION Do not use sharp objects such as tweezers or needle nose pliers to remove jams Damage caused by sharp objects will not be covered by the warranty 1 Open the print cartridge door and then remove the print cartridge 2 Keep the print cartridge door open and then with both hands grasp the side of the jammed paper that is most visible this includes the middle and carefully pull it free from the product 138 Chapter 3 Solve problems ENWW 3 Reinstall the print cartridge and then close the print cartridge door Clear jams from inside the product 1 Open the p
116. on 44 Chapter2 Removal and replacement ENWW Left cover simplex product Before proceeding remove the following components e Main input tray See Main input tray on page 43 e Output bin tray extension See Output bin tray extension on page 44 Remove the left cover simplex product 1 Remove one screw callout 1 Figure 2 9 Remove the left cover simplex product 1 of 4 2 Release one tab callout 1 at the bottom edge of the cover Figure 2 10 Remove the left cover simplex product 2 of 4 ENWW Covers 45 3 Release one tab callout 1 at the top edge of the cover Figure 2 11 Remove the left cover simplex product 3 of 4 4 Rotate the back edge of the cover away from the product and then remove the cover callout 1 Figure 2 12 Remove the left cover simplex product 4 of 4 46 Chapter 2 Removal and replacement ENWW Left cover duplex product e A Main input tray See Main input tray on page 43 e Output bin tray extension See Output bin tray extension on page 44 Remove the left cover duplex product 1 Remove one screw callout 1 Figure 2 13 Remove the left cover duplex product 1 of 5 2 Open the duplex door callout 1 and then release two tabs callout 2 Figure 2 14 Remove the left cover duplex product 2 of 5 ENWW Covers 47 3 Release one tab callout 1 at the bottom edge of the cover Figure 2 15 Remove the left cover duplex product 3 of 5 4 R
117. on for the product is correct on the computer If it is correct delete and then add the product again If the ping command failed verify that the network hubs are on and then verify that the network settings the product and the computer are all configured for the same network Verify that the ping command is successful for other devices on the network if not a firewall might be blocking the ping command Try opening the embedded Web server to verify that the computer is communicating with the product 156 Chapter3 Solve problems ENWW 5 Have any software applications been added to the network Make sure they are compatible and that they are installed correctly with the correct printer drivers 6 Are other users able to print The problem may be workstation specific Check the workstation network drivers printer drivers and redirection capture in Novell NetWare 7 If other users are able to print are they using the same network operating system Check your system for proper network operating system setup 8 Is your protocol enabled Check the status of your protocol on the configuration page You can also use the embedded Web server to check the status of other protocols See the product user guide 9 Does the product appear in HP Web Jetadmin or other management application e Verify network settings on the configuration page e Confirm the network settings for the product using the product control panel for products
118. ot to tear jammed paper If a small piece of paper remains in the product it could cause more jams A CAUTION Before clearing jams turn the product off and disconnect the power cord Common causes of jams e The input trays are loaded incorrectly or are too full NOTE When you add new paper always remove the paper from the tray and straighten the entire stack This helps prevent multiple feeds and reduces jams e The paper does not meet HP recommended specifications e The product needs to be cleaned to remove paper dust and other particles from the paper path Loose toner might remain in the product after a jam This toner clears up after a few sheets print A CAUTION Ifyou get any toner on your clothes or hands wash them in cold water Hot water sets toner into the fabric Jam locations Jams can occur at the following locations in the product m i 1 Internal areas 2 Input trays 3 Output bins 4 Rear door and duplexer duplex models only ENWW Clearjams 133 Clear jams from the input trays A CAUTION Do not use sharp objects such as tweezers or needle nose pliers to remove jams Damage caused by sharp objects will not be covered by the warranty When removing jammed paper pull the jammed paper straight away from the product Pulling jammed paper out of the product at an angle can damage the product NOTE Depending on where the jam is located some of the f
119. ove the main fan callout 2 Figure 2 116 Remove the main fan 4 of 4 nes ZZ ias Reinstall the main fan When the main fan is reinstalled make sure that the wire harness callout 1 is correctly positioned and that the label callout 2 on the fan faces the inside of the product Figure 2 117 Reinstall the main fan ENWW Main assemblies 109 Duplex connector PCA duplex product Before proceeding remove the following components Main input tray See Main input tray on page 43 Output bin tray extension See Output bin tray extension on page 44 Left cover See Left cover duplex product on page 47 Right cover See Right cover duplex product on page 52 Control panel See Control panel on page 59 Front cover See Front cover on page 61 Remove the duplex connector PCA 1 Release one tab callout 1 and then remove the holder callout 2 Figure 2 118 Remove the duplex connector PCA 1 of 5 a 110 Chapter 2 Removal and replacement ENWW 2 Remove four screws callout 1 the scanner cover callout 2 and the sheet metal plate callout 3 NOTE The scanner cover and plate are removed as one assembly X TIP When the cover is reinstalled make sure that the black screws callout 4 are installed in the correct screw holes Figure 2 119 Remove the duplex connector PCA 2 of 5 A 3 Disconnect three connectors callout 1 ve the duplex conn
120. ptions amp Supplies button d Click the Driver tab 2 Click the Auto option or the Off option under Jam Recovery 142 Chapter3 Solve problems ENWW Solve paper handling problems The following problems with paer cause print quality deviations jams or damage to the product Problem Cause Solution Poor print quality or toner adhesion The paper is too moist too rough too heavy too smooth or it is embossed or from a faulty paper lot Try another kind of paper between 100 and 250 Sheffield with 4 to 6 moisture content Dropouts jamming or curl Excessive curl The paper has been stored incorrectly Store paper flat in its moisture proof wrapping The paper has variability from one side to the other Turn the paper over The paper is too moist has the wrong grain direction or is of short grain construction Use long grain paper The paper varies from side to side Turn the paper over Jams damage to product The paper has cutouts or perforations Use paper that is free of cutouts or perforations Problems with feeding The paper has ragged edges The paper varies from side to side The paper is too moist too rough too heavy or too smooth has the wrong grain direction or is of short grain construction or it is embossed or from a faulty paper lot Use high quality paper that is made for laser printers Turn the paper over Try another kind of
121. r the correct part When looking for part numbers for electrical components pay careful attention to the voltage that is listed Doing so will make sure that the part number selected is for the correct model NOTE In this manual the abbreviation PCA stands for printed circuit board assembly Components described as a PCA might consist of a single circuit board or a circuit board plus other parts such as cables and sensors The figures in this chapter show the major subassemblies in the product and their component parts A parts list table follows each exploded view assembly diagram Each table lists the item number the associated part number and the description of each part If a part is not listed in the table then it is not a field replacement unit FRU 162 Chapter 4 Parts and diagrams ENWW Assembly locations Base product no optional trays or accessories Figure 4 1 Base product no optional trays or accessories Table 4 6 Base product Item Description Item Description 1 Control panel 6 Main input tray 2 Output bin tray extension 7 Front cover 3 Print cartridge door 8 Left cover 4 Face down cover 9 Duplex door duplex models only 5 Right cover 10 Rear cover simplex models only ENWW Assembly locations 163 Covers Simplex model Figure 4 2 Simplex model ENWW 164 Chapter 4 Parts and diagrams ENWW Table 4 7 Simple
122. re kae Te Ru iaaa 57 Remove the cartridge door 2 of 3 sssssssssssssssssseeeee eene nennen eene 57 Remove the cartridge door 9 Of 3 sette tette nei e eina iE eee aee ede E 58 Remove the control panel T Of 3 2 crede Re d UE Cete ei EE Peta ge aac 59 Remove the control panel 2 of 3 ssssssssssssssssssssseseeeee eene nennen nennen 59 Remove the controlpanel 3 of S ciis etit e bet ere E A IS ERR Ere add PUR BEL EE un 60 Remove the front cover 1 of 3 rere rented HR Eee ran aute Eta du Aha da 61 Remove the front cover 2 of 3 sssssssssssssssssssseeeeeee nene menn en menn rrnn nennen nens 62 Remove the front cover 3 of 3 2 4 nerd Ud HU Ee RE Pera e Pert udin gets 62 Remove the rear cover simplex product 1 of 3 sssssseeeene enne 63 Remove the rear cover simplex product 2 of 3 ssssssssssssseeeenee eene 64 Remove the rear cover simplex product 2 of 3 eene 64 Remove the face down cover 1 of 2 sse nenne emnes 65 Remove the face down cover 2 of 2 sss eene eee nennen nennen entree nnns 66 Remove the formatter PGA TOf 2 eterne Ei etd RETE Re ERR RETE EE de HERR and 67 Remove the formatter PCA 2 of 2 ssssssssssssssssssese eene enne eene 67 Remove the laser scanner assembly 1 of 5 sssssssssssssssseeee eene 68 Remove the laser scanner assembly 2 of 5 ssssssssssssssseeeee eene 69 Remove the laser scanner asse
123. ries or www hp com support ljp1600series ENWW Environmental specifications 193 194 Appendix B Specifications ENWW ENWW Regulatory information e FCC regulations e Declaration of conformity e Certificate of Volatility e Safety statements 195 FCC regulations This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy If this equipment is not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e X Reorient or relocate the receiving antenna e Increase separation between equipment and receiver e Connect equipment to an outlet on a circuit different from that to which the receiver is located e Consult your dealer or an experienced radio TV technician Gf NOTE Any changes or modifications to the printer that are not expressly approved by HP could void the user
124. rint cartridge area teneret enint Ita thui Ig e n EORR eg Fo dinh ua 153 viii ENWW Clean tlie exterior 2 renasci died deae bec Desain deudas AE MR dde habe doped Doa PRU 154 Solve performance problems ssssssssssssssssssssseenenneee nennen enne nennen nere enrr nnne 155 solve Connectivity problems 2 crean thue ana ace n RR RLUe RR RRERDE EEEE EEE 156 Solve direct connect problems cccceceeeee eee e cette eet e tee ee eee ecaaeaaaeaaaeaaecaeeaaecaeeeeeeeeeeees 156 Solve network problems cccccecccecceeceeeeeeeeeeeeeeeeeeeeeeedeeeetedsecceecaeeasaeaaeeaaeeaeeaeeeeeeeeeeees 156 Service mode TUNCTIONS mr 158 Product resets i eee eene eae etr aeree ERE rn RE Ea aa Raa Eaa AKAA anaa 158 Product updates sss nns oed Egg ise UI INN M SE 158 Fitrmware updates tet ete eee or eR n b Ru pa dax de enn teg UR sna Ede dua 158 4 Parts and diagrams 3 5 te eoi ce bo 1e p bert anaa Soa abeatis E ss chis Lol Rasbi x kilos opi vt AA dpa eei iieis esee CETUR GR es E Eus Se ebd ERA 159 Order parts by authorized service providers cecccceeceeeeeeeeeeeeeeeeeeeeeeeeeeeaaaeaaecaecaaecaeeeeeeeeeeeeeeeeeees 160 Order replacement parts sssssssssssssssssssssseseseeeeene eene nennen nennen rris 160 Related documentation and software cccccececeeeeeeeeeceneecaaecaeceeeeeeeeeeeeeeeeeeeeeeeeeteteees 160 Supplies part numbers sssssssssssssss
125. rint cartridge door and remove the print cartridge A CAUTION To prevent damage do not expose the print cartridge to light Cover it with a piece of paper ENWW Clearjams 139 2 If you can see the jammed paper carefully grasp the jammed paper and slowly pull it out of the product NOTE If you can not see the jammed paper go to the next step If you successfully removed the jammed paper skip the next step 3 Press the green tab and then open the jam access door carefully grasp the jammed paper and slowly pull it out of the product 140 Chapter 3 Solve problems ENWW 4 Reinstall the print cartridge and then close the print cartridge door Solve repeated jams e X Verify that the input tray is not overfilled The input tray capacity varies depending on the type of print paper that you are using e X Verify that the paper guides are properly adjusted e Check that the input tray is securely in place e Donotadd paper into the input tray while the product is printing e Use only HP recommended paper types and sizes e Do not fan paper prior to loading it in a tray To loosen the ream hold it firmly in both hands and twist the paper by rotating your hands in the opposite direction e Do not let print paper stack up in the output bin The print paper type and the amount of toner used affect the output bin capacity e Check the power connection Make sure that the power cord is firmly connected
126. series Printer series series Product weight 5 9 kg 13 0 Ib 6 5 kg 14 3 Ib Product height 245 mm 9 65 in 245 mm 9 65 in Product depth minimum 239 mm 9 41 in 280 mm 11 02 in Product depth maximum 369 mm 14 53 in 410 mm 16 14 in Product width 382 mm 15 04 in 382 mm 15 04 in 1 Values are based on preliminary data See www hp com support ljp1560series or www hp com support ljp1600series Power consumption Table B 2 HP LaserJet Professional P1560 and P1600 Printer series average in watts Product Printing Ready HP Auto Off Manual Off HP LaserJet Professional P1560 420 1 2 0 9 0 5 Printer series HP LaserJet Professional P1600 440 2 2 1 6 0 4 Printer series Values are based on preliminary data See www hp com go ljp1560 regulatory or www hp com go jo1600_ regulatory for current information Power reported is highest values measured for all product models using all standard voltages Default time from Ready Mode to HP Auto Off 5 minutes Typical Electricity Consumption TEC 0 668 kWh week HP LaserJet Professional P1560 Printer series 0 895 kWh week HP LaserJet Professional P1600 Printer series Maximum heat dissipation for all models in Ready Mode 5 BTU Hour HP LaserJet Professional P1560 Printer series 8 BTU Hour HP LaserJet Professional P1600 Printer series N w 4 a Acoustic specifications Table B 3 HP LaserJet Professional P1560 and P1600 Printer series
127. sing the default Start menu view Click Start and then click Printers and Faxes Or Windows XP Windows Server 2008 and Windows Server 2003 using the Classic Start menu view Click Start and then click Printers or Windows Vista Click Start click Control Panel and then in the category for Hardware and Sound click Printer Of Windows 7 Click Start and then click Devices and Printers 2 Inthe list of printers right click the name of this product and then click the Properties menu item to open the printer properties dialog box 3 Click the Device settings tab and then move the Print Density slider to the desired setting 4 Click the Apply button to accept the setting and then click the OK button to close the dialog box ENWW Solve image quality problems 149 Clean the product Clean the pickup roller If you want to clean the pickup roller before deciding to replace it follow these instructions 1 Unplug the power cord from the product and then remove the pickup roller See Pickup roller on page 40 2 Dab a lint free cloth in isopropyl alcohol and then scrub the roller A WARNING Alcohol is flammable Keep the alcohol and cloth away from an open flame Before you close the product and plug in the power cord allow the alcohol to dry completely Ef NOTE In certain areas of California air pollution control regulations restrict the use of liquid isopropyl alcohol IPA as a cleaning agent In t
128. ssssssssseneremr trennen nt nn nne n nnns n nnne rnnt nnns 160 Customer self repair parts ssssssssssssssssssseseeeeeeeeeree n enr enne nrennnen nnns 161 SENICE DANS aerasi 161 Whole unit replacement part numbers ssssssssssssssssee eene 161 How to use the parts lists and diagrams ssssssssssenne nemen 162 Assembly locatioris 2 2 t torpe d t ete e ddl taret cud an deed ac eden iia cedet cdd tud d ud 163 Base product no optional trays or accessories cceeeeeeeeeeeeeeeeeeecaeeaaecaeceeeeeeeeeeeeeeess 163 eec m D 164 Simplex MOE 164 D plex m d l e ress 166 Internal assembles csecsen EE 168 Internal assemblies 1 of 3 ssssssssssssssseeeee nenne nennen nennen 168 Internal assemblies 2 Of 3 cente meeete nnne i thea ne hdd e e E ERR den e d Rd 170 Internal assemblies 3 of 3 sssssssssssssseseeeenenme AAAA EARRA nnns 172 PCAS 174 Alphabetical parts lIst m aeree carnet epe eeein Ere tede REST A EAR EEOE ERE E DERE e ON Ye RERO HERE E EUM d eres 176 Numerical parts IST dcr ilr e tare cec san de xp e aa a en dde mn du Id a aee rud 179 Appendix A Service and suppoOLE 2 2 2
129. t cover duplex product 2 of 5 52 Chapter2 Removal and replacement ENWW 3 Release one tab callout 1 at the bottom edge of the cover Figure 2 23 Remove the right cover duplex product 3 of 5 Vy a im Ba 4 Openthe cartridge door callout 1 and then release one tab callout 2 at the top edge of the cover Figure 2 24 Remove the right cover duplex product 4 of 5 ENWW Covers 53 5 Slide the cover toward the front of the product to release it and then remove the cover callout 1 Figure 2 25 Remove the right cover duplex product 5 of 5 54 Chapter 2 Removal and replacement ENWW Duplex door duplex product Open the duplex door callout 1 release two tabs callout 2 and then remove the door Figure 2 26 Remove the duplex door duplex product PM dam ENWW Covers 55 Duplex frame duplex product Before proceeding remove the following components e Left cover See Left cover duplex product on page 47 e Right cover See Right cover duplex product on page 52 e Duplex door See Duplex door duplex product on page 55 Remove the duplex frame 1 Remove four screws callout 1 Figure 2 27 Remove the duplex frame 1 of 2 2 Release three tabs callout 1 and then remove the duplex frame callout 2 Figure 2 28 Remove the duplex frame 2 of 2 56 Chapter 2 Removal and replacement ENWW Cartridge door 1 Open the
130. t the output bin tray extension is in the open position Turn the product on Wait for the product to reach the ready state Open and then close the print cartridge door six times at an interval of about two seconds to start the engine test If the engine test is successful an engine test page prints with a series of vertical lines across the page Figure 3 1 Sample engine test page HP LaserJet Professional P1600 Printer series 1 2 3 4 Make sure that paper is correctly loaded in the tray Make sure that the output bin tray extension is in the open position Turn the product on Wait for the product to reach the ready state Open and then close the print cartridge door five times at an interval of about two seconds to activate the internal engine test button If the engine test is successful an engine test page prints with a series of vertical lines across the page 118 Chapter3 Solve problems ENWW Components tests Drum rotation functional check The photosensitive drum located in the print cartridge must rotate for the print process to work The photosensitive drum receives its drive from the main drive assembly TD 1 2 3 4 E NOTE This test is especially important if refilled print cartridges have been used Open the print cartridge door Remove the print cartridge Mark the drive gear on the cartridge w
131. the print job again e The print cartridge might be defective Install a new genuine HP print cartridge Vertical lines AqIBbC AGBbC AaBbC AaBbC AaBbC The photosensitive drum inside the print cartridge has probably been scratched Install a new genuine HP print cartridge Gray background AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc e Change the paper to a lighter basis weight e Check the product s environment Very dry low humidity conditions can increase the amount of background shading e X The density setting might be too high Adjust the density setting e Install a new genuine HP print cartridge ENWW Solve image quality problems 145 Toner smear AaBbCc AaBb Cc AaBbCc AaBbCc AaBbCc Loose toner M KABoCc AaBbCc AaBbCc AaBbCc Vertical repetitive defects AaBbC AaBbCc _ AaBbC AaBbCc AaBbC Misformed characters AZNaBLbcc AGBP AGBP ANaBlcc AGBP AGBLC CS 146 Chapter 3 Solve problems If toner smears appear on the leading edge of the paper the media guides might be dirty Wipe the paper guides with a dry lint free cloth Check the paper type and quality The fuser temperature might be too low In your printer driver make sure the appropriate paper type is selected Place the product in quiet mode and send the print job again See the product user guide Install a new genuine HP print cartridge
132. to identify and correct the error 114 Chapter 3 Solve problems ENWW Table 3 1 Basic problem solving continued Problem Cause Solution The product turns on the motor rotates and the control panel indicates the ready state but the product does not print The product does not print A component is defective Perform an engine test to verify print engine components 1 Print an engine test page See Engine test button on page 118 2 Ifthe engine test page does not print check all the connectors on the engine controller PCA and reconnect any cables that are connected incorrectly 3 If after checking the connectors the error persists replace the engine controller PCA See Engine controller PCA on page 97 The formatter is defective Print a demo page Select Demo Page from the Print Information Pages drop down on the Services tab in the printer driver If the Demo page does not print replace the formatter See Formatter PCA on page 67 The product prints the engine test or a configuration page but does not print jobs from a computer The product does not print from a computer The cable is not connected correctly Reconnect the cable Try using a new USB cable that is 3 m 10 ft or less in length An incorrect driver is selected The printer driver is not installed correctly Other devices are connected to the product for example through
133. tween the UELs The only exception to these rules is the download command If a firmware download is done the download command must be the last command in the sequence It will not be followed by a UEL The firmware searches for the UEL sequence when parsing commands However while downloading binary data such as host based code or NVRAM data the firmware suspends UEL parsing To handle hosts that disappear during binary sequences the firmware times out all ACL command sessions If a timeout occurs during a non download command sequence it is treated as the receipt of a UEL Ifa timeout occurs during firmware download the product resets Control panel The formatter sends and receives product status and command data to and from the control panel PCA 6 Chapter 1 Theory of operation ENWW Engine control system The engine control system coordinates all product functions according to commands that the formatter sends The engine control system drives the laser scanner system the image formation system and the pickup feed delivery system The engine control system contains the following major components e Engine control unit ECU DC controller o Low voltage power supply e High voltage power supply e Fuser control Figure 1 2 Engine control system E E eee 1 m DC controller LASER SCANNER SYSTEM Low voltage power supply Formatter IMAGE FORMATION SYSTEM
134. uences of the product systems Figure 1 8 DC controller block diagram Engine controller AC input Low voltage Motor power supply Fuser unit 1 Solenoid Transfer roller Photointerrupter DC controller T High voltage Cartridge power supply Switch E 9 o c Xx D x Q o 5 D Q 9 E Y O gt d C o D mi 9 a Table 1 7 DC controller controlled components Component Designator Description Motor Main motor M2 Scanner motor Engine control system 13 Table 1 7 DC controller controlled components continued Component Designator Description Solenoid SL1 Pickup solenoid SL2 Duplex reverse solenoid NOTE Duplex models only Photointerrupter PS701 Fuser delivery sensor PS702 Media width sensor PS751 Top of Page TOP sensor PS901 Main motor rotation number sensor Switch SW501 Cartridge door switch SW502 Power switch Fan FM1 Main Fan 14 Chapter 1 Theory of operation ENWW Fuser control circuit The fuser control circuit monitors and controls the temperature in the fuser The product uses on demand fusing The fuser control circuit consists of the following major components e Fuser heater H1 heats the fusing film e Thermistor TH1 detects the fuser temperature contact type e X Thermoswitch TP1 prevents abnormal temperature rise in the fuser contact type Nn Fuser fil
135. unctional checks 119 physical specifications 192 pickup roller clean 150 pliers required 37 post service tests 38 power troubleshooting 114 preservice checklist 37 primary charging stage 27 print cartridge ordering xi part number xi print cartridges warranty 185 print density 149 204 Index print quality creases 147 curl 147 dropouts 145 gray background 145 improve 144 light or faded print 144 loose toner 146 misformed characters 146 moisture on trailing edge 148 page skew 147 steam or vapor from the product 148 test 38 toner scatter outline 148 tonersmear 146 toner specks 144 vertical lines 145 vertical repetitive defects 146 wave 147 wrinkles 147 printing configuration page 127 troubleshooting 155 priority input tray jams clearing 134 problem solving output quality 144 paper handling 143 status light patterns 128 Q quality See image quality R removing parts cautions for 36 checklists 37 tools required 37 repacking product 189 replacing parts 36 resolution problem solving quality 144 rotation check drum 119 S safety statements 200 201 screwdrivers required 37 screws replacing 36 separation stage 29 service information form 190 repacking product 189 tools required 37 shipping product 189 size specifications product 192 skewed pages 143 software software license agreement 186 solving creases 147 curl 147 direct connect problems 156 dropouts 145 feeding problems 143 gray
136. ver ENWW 1 Release one tab callout 1 Figure 2 35 Remove the front cover 1 of 3 ali A Covers 61 2 Release one tab callout 1 Figure 2 36 Remove the front cover 2 of 3 rd Sh k 3 Remove the front cover callout 1 62 Chapter 2 Removal and replacement ENWW Rear cover simplex product Before proceeding remove the following components Main input tray See Main input tray on page 43 Output bin tray extension See Output bin tray extension on page 44 Left cover See Left cover simplex product on page 45 Right cover See Right cover simplex product on page 50 Cartridge door See Cartridge door on page 57 Control panel See Control panel on page 59 Remove the rear cover simplex product 1 ENWW Remove one screw callout 1 Figure 2 38 Remove the rear cover simplex product 1 of 3 Covers 63 2 Release two tabs callout 1 Figure 2 39 Remove the rear cover simplex product 2 of 3 3 Rotate the bottom of the rear cover callout 1 away from the product to remove it Figure 2 40 Remove the rear cover simplex product 2 of 3 aS 64 Chapter2 Removal and replacement ENWW Face down cover Before proceeding remove the following components Main input tray See Main input tray on page 43 Output bin tray extension See Output bin tray extension on page 44 Left cover See Left cover simplex product on page 4
137. with control panels ENWW Solve connectivity problems 157 Service mode functions Product resets To restore the product to the factory default settings follow these steps 1 Turn the product off 2 Turnthe product on and while itis initializing press and hold both control panel buttons at the same time until all lights blink in unison Product updates Firmware updates Firmware and software updates and installation instructions for this product are available at www hp com support ljp 1560series or www hp com support ljp1600series Click Downloads and drivers click the operating system and then select the download for the product 158 Chapter3 Solve problems ENWW 4 Parts and diagrams e Order parts by authorized service providers e How to use the parts lists and diagrams e Assembly locations e Covers e Internal assemblies e PCAs e Alphabetical parts list e Numerical parts list ENWW 159 Order parts by authorized service providers Order replacement parts Table 4 1 Order parts accessories and supplies Order supplies and paper www hp com go suresupply Order genuine HP parts or accessories www hp com buy parts Order through service or support providers Contact an HP authorized service or support provider Related documentation and software Table 4 2 Related documentation and software Item Description Part number HP LaserJet P1560 and P1600 Pr
138. x model Description Left cover Control panel assembly Cover face down Cartridge door Cover right Paper delivery tray Cover dust Paper pickup tray Cover front Plate name Part number RM1 7533 000CN RM1 7530 000CN RC2 9464 000CN RM1 7528 000CN RC2 9462 000CN RM1 7499 000CN RC2 9582 000CN RM1 7535 000CN RL1 2871 000CN RC3 0623 000CN Covers 165 Duplex model ORITUR D Lf N Ly BH AN fS GP Was di E A m P wy i4 ANC PS AVATAV VA N 4 N asd KAN ene quer w Figure 4 3 Duplex model ENWW 166 Chapter4 Parts and diagrams ENWW Table 4 8 Duplex model 10 11 Description Left cover Control panel assembly Cover face down Cartridge door Cover right Paper delivery tray Cover dust Paper pickup tray Cover front Duplexing door assembly Plate name Part number RM1 7532 000CN RM1 7529 000CN RC2 9436 000CN RM1 7527 000CN RC2 9458 000CN RM1 7498 000CN RC2 9578 000CN RM1 7534 000CN RL1 2870 000CN RM1 7526 000CN RC3 0622 000CN Covers 167 Internal assemblies Internal assemblies 1 of 3 Figure 4 4 Internal assemblies 1 of 3 A14 N A13 d N DUPLEX model 2 G A12 l A13 A12 168 Chapter4 Parts and diagrams ENWW ENWW Table 4 9 Internal assemblies 1 of 3 Description Fuser assembly 110 V Fuser assembly 220
139. x model on page 167 Cover front RL1 2871 000CN Simplex model on page 165 Cover front RL1 2870 000CN Duplex model on page 167 Cover right RC2 9462 000CN Simplex model on page 165 Cover right RC2 9458 000CN Duplex model on page 167 Delivery sensor PCA assembly RM1 7440 000CN Internal assemblies 1 of 3 on page 169 Delivery sensor PCA assembly RM1 7440 000CN PCAs on page 175 Duplex frame assembly duplex model RM1 7525 000CN Internal assemblies 2 of 3 on page 171 Duplex PCA duplex model RM1 7620 000CN Internal assemblies 3 of 3 on page 173 Duplex PCA duplex model RM1 7620 000CN PCAs on page 175 Duplexing door assembly RM1 7526 000CN Duplex model on page 167 Engine controller PCA 110 V RM1 7615 000CN Internal assemblies 1 of 3 on page 169 Engine controller PCA 110 V RM1 7615 000CN PCAs on page 175 Engine controller PCA 220 V RM1 7616 000CN Internal assemblies 1 of 3 on page 169 Engine controller PCA 220 V RM1 7616 000CN PCAs on page 175 Fan duplex model RK2 3238 000CN Internal assemblies 3 of 3 on page 173 Formatter PCA duplex model RM1 7623 000CN Internal assemblies 1 of 3 on page 169 Formatter PCA duplex model RM1 7623 000CN PCAs on page 175 Formatter PCA simplex model 176 Chapter4 Parts an
140. x reverse stationary jam duplex models only e Duplex re pickup delay jam duplex models only 34 Chapter 1 Theory of operation ENWW 2 Removal and replacement e Introduction o Removal and replacement strategy e Electrostatic discharge e Required tools e Before performing service e After performing service e Post service test e Parts removal order e Pickup roller e Separation pad e Transfer roller e Covers e Main assemblies ENWW 35 Introduction This chapter describes the removal and replacement of field replaceable units FRUs only Replacing FRUs is generally the reverse of removal Occasionally notes and tips are included to provide directions for difficult or critical replacement procedures HP does not support repairing individual subassemblies or troubleshooting to the component level Note the length diameter color type and location of each screw Be sure to return each screw to its original location during reassembly Incorrectly routed or loose wire harnesses can interfere with other internal components and can become damaged or broken Frayed or pinched harness wires can be difficult to find When replacing wire harnesses always use the provided wire loops lance points or wire harness guides and retainers Removal and replacement strategy A WARNING Turn the product off wait 5 seconds and then remove the power cord before attempting to service the product If this
141. y Non Volatile Memory Does the device contain non vol X Yes L No If Yes please describe the type size function and steps to clear the mem atile memory Memory whose contents are retained when power is removed ory below Type Flash EEPROM etc Size Function Steps to clear memory EEPROM 2KB Printer Specific Data User cannot service tools can Type Flash EEPROM etc Size Function Steps to clear memory NAND Flash 64MB Printer Driver and Firmware User cannot service tools can Type Flash EEPROM etc Size Function Steps to clear memory Mass Storage Does the device contain mass storage memory Hard Disk Drive Tape Backup Yes X No If Yes please describe the type size function and steps to clear the memory below Type HDD Tape etc Size Function Steps to clear memory Type HDD Tape etc Size Function Steps to clear memory Author Information Name Title Email Business Unit Technical Marketing Engineer LaserJet Business Date Prepared 08 28 2009 198 Appendix C Regulatory information ENWW ENWW Hewlett Packard Certificate of Volatility Model Part Number Address 11311 Chinden Blvd Boise ID 83714 LJ P1606 CE749A Volatile Memory Does the device contain volatile memory Memory whose contents are lost when power is removed Xl Yes L No If Yes pl
142. y is not captive Do not lose the spring when the assembly is removed See Reinstall the pickup assembly on page 78 Figure 2 59 Remove the pickup assembly 9 of 10 76 Chapter 2 Removal and replacement ENWW 10 Duplex models only Remove one gear callout 1 from the pickup assembly callout 2 A CAUTION The gear is not captive Do not lose the gear while servicing the product Figure 2 60 Remove the pickup assembly 10 of 10 ENWW Main assemblies 77 Reinstall the pickup assembly 1 Make sure that the pickup assembly ground spring is correctly positioned when the assembly is reinstalled Figure 2 61 Reinstall the pickup assembly 1 of 4 correct ground spring position 2 e V Figure 2 62 Reinstall the pickup assembly 2 of 4 incorrect ground spring position SESE bas ol 78 Chapter2 Removal and replacement ENWW 2 Push down the lift plate before installing the pickup assembly XX TIP Reach in from the front of the product to push and hold the plate down as the pickup unit is installed Figure 2 63 Reinstall the pickup assembly 3 of 4 lift plate in raised position E Y A Figure 2 64 Reinstall the pickup assembly 4 of 4 lift plate in lowered position ENWW Main assemblies 79 Fuser Before proceeding remove the following components Main input tray See Main input tray on page 43 Output bin tray extension See Output bin tray extension on page 44

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