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BC-3500 Series - Rowe International

Contents

1. Fe ur ede Y Ee 2 15 rre rm 2 15 Non Shutdown e M 2 15 Bill Acceptance 2 15 iv 25238801 Table of Contents SECTION 2 INSTALLATION amp PROGRAMMING Continued Transport Self Clear Check xr AMAN UR RU RUE Cen CREE 2 15 Acceptance Check ii xa iate 2 16 DISPENSING TOKON Scerri ERE 2 17 mm 2 18 Enn 2 18 Accessing Fast Feed oc d 2 19 Men er ror Ee x 2 19 System ee hei pesci t n e Mei reda 2 20 Accessing the treten trc tet t tt Y YS 2 21 Navigating the Anti Pullback Menu 2 21 CI t 2 21 SECTION 3 ROUTINE SERVICE OM ce 3 1 Removing Jammed from the Bill Acceptor esee nennen nnn 3 1
2. 4 35 lods uz gp 4 44 25 COIN SWTC Hi 4 26 e solae 4 27 CK BILURETRN acne 4 29 COIN 4 30 CK COINYDETECTORS 4 32 COIN 23 4 27 CK CTR 4 23 COIN DETCT Ris 4 29 4 22 4 31 RIGHT TEST SW 4 23 M 4 48 CK STACKER 4 48 TEST SWITCHE ET RET 4 24 TRANSPORT MAG E 4 20 TRANSPORT 4 21 TRANSPORT
3. M 2 1 LLEUBUIUHIDIUP 2 1 Change Payout Programming eine coco reor aan aae coco 2 3 Loading cond tencceeeszecadsnctevenses sien sceanstecenaaetenaeeccceneveceaeddeaensvensesssancennacdocunecontteivateeesis 2 5 Unloading the Hoppers 2 5 Operational Information nter ie tone reap ances 2 6 Setting Up the 3500 2 7 Quick Setup for a BC 3500 Dispensing Quarters 2 7 Mense M E 2 8 GY IMTONTMAUOM C 2 8 Turning the Power OM ee 2 8 Switching to the PROGRAMMING 2 9 If No Access Code Has Been Established eet eite qus sarta eu DA XN 2 9 If an Access Code Has Been 2 10 ToPrograma Different Access Code tm reet a ee LUE EE E ERE Y uda 2 10 SCl DiaQnOStieS 2 15 dI 2 15 Fault Message
4. 1 Hopper Identification Label 1 sa P 1 e e Coin Inlet Instruction Panel Quarters 1 ee Coin Inlet Instruction Panel Quarters 1 Polyethylene e 1 Shipping Damage 1 Quality Card 1 nstruction EE 1 5 Masking 3 4 1 e Accessories Bag 1 e e BC 3500 Bill Insertion Label 1 amp 1 BC 3500 Bill Insertion Label 1 5 10 1 BC 3500 Bill Insertion Label 1 5 10 20 1 e Coin ein Rua ERRARE Ue REA 1 e 1 e e Pays 1 Coins Label BC 1200 3500 sss 1 6 5 Table 6 1 Replacement Cabinet Parts Numbers Top Cabinet Assembly without Door See Figure 6 2 Sheet 1 and 2 65047002 65047003 Top Cabinet Weld Assembly White Top Cabinet Weld Assembly Black Front Door Assembly See Figure 6 3 65047502 65047503 65047504
5. 2 4 35027706 e Lockbar Assembly 45062002 T Handle Assembly without Lock and Keys 25253501 e Spacer T Handle 70134103 Special Screw 10 24 X 3 4 25064401 21357815 1 2 13 Elastic Stop 35068302 Lock Plate iar teet ene ntes 2519001 Pad Sponge 25068301 Lock Guard Assembly 35049711 e Hopper Service Label Bill Insertion Label shipped in Accessory Bag 25070232 e Bill Insertion Label 1 amp 5 25070233 e Bill Insertion Label 1 5 10 25070234 e Bill Insertion Label 1 5 10 20 Bill Change Decal Standard Silver Blackfor White Black Doors 35074331 e Change ID Decal 1 amp 5 Bill 35119904 e Change ID Decal 1 5 10 35119905 Change ID Decal 1 5 10 20 New Style 35119906 e Change ID Decal 1 amp 5 Bill 35119907 Change ID Decal 1 5 10 35119908 Change ID Decal 1 5 10 20 650473XX Door Weld Assembly Front see Table 6 1 25238801 Figure 6 3 Front Door
6. 1 see Figure 4 8 for Schematic and Components List in Section 4 Shield 21276 ee Mere FUE Vu VK RH RATEN 1 Mounting Bracket Coin 1 AU Cthrip 1 Coin Acceptor Quarter only Imonex 965 41 Coin Acceptor Mechanical SBA only Imonex 965 41 SBA Coin Acceptor Mechanical 51 25 Imonex 965 41 SQ Also see Table 1 1 32 Figure 6 11B Coin Acceptor Bracket and Harness Assembly Electronic To Changer 25238801 Figure 6 11B Ref 45051119 45051121 45051124 45087702 35134401 35113301 35028216 35028221 30984404 34006201 30998701 21408601 CoinAcceptors 25238801 65044404 65044405 Coin Acceptor Bracket and Harness Assembly Electronic Description Coin Acceptor NRI 1 25 Coin Acceptor Mars 330 1 25 Coin Acceptor ME330 Can 1 2 Bracket Assembly e Circuit Board Assembly Interface NRI only e Harness and Plug Assembly Min Adapter Harness Mars Acceptor Adapter Harness Mars Acceptor Canada only e Holder e Mounting Bracket Coin Switch e Chute Assembly Mini Adapter Harness C120
7. 1 Label Dispenser 1 Label Disperiser WIFIDG cote iecur reete eoa d e das EE 1 6 25 Figure 6 9 Change Bucket Assembly 20 9 I n 2 eS P 3 LA 6 21 13 rb _ ____ d L 17 25238801 25238801 45032615 35045004 35045101 25110001 35045201 25110101 70143003 25112902 25098701 25099004 70143004 25099005 25158901 25158902 25232104 20746501 25099701 25098301 35074801 25112402 25112002 70113005 Figure 6 9 Change Bucket Assembly Description Qty Change 1 Frame Assembly Bucket iet icc te ua nere viene 1 e Door Assembly 1 Toggle Door LH 1 Door Assembly 1 Toggle Door RA 1 External Retaining 2 SUPPOMt BraGkel az 2 Spacer SUPPO T EP 2 Pivot Sh
8. 6 5 FREQUENTLY USED FIGURES AND TABLES Coin Acceptor Options Table 1 1 err re ra era dee Yu Fee EV XX Y VE WAR EY d EAR E ER Rad dV 1 4 Dispenser Figuro 2 m ERREKA 1 5 Computer Control Center CCC Figure 1 9 1 9 Diagrams Block Schematic Diagram FIQU 4 7 4 69 Coin Switch SChEMatiC 4 m M 4 104 Circuit Board Layout Figure 4 8 nennen nennen enhn nnns en ner sen nennen 4 105 Computer Control Board CCC Figure 4 5 asia ER LL AERE MERE SR YE YEAR AER 4 87 Driver Circuit Board Schematic Figure 4 6 00 0 4 102 Power Supply Figure 4 2 iscritta va ta exo d aea veta Ye e e dau ETER RR FE ARR EE 4 71 Escrow Bucket Capacities Table 2 1 rit 2 3 Hopper Chain Adjustment Figure 3 9 0 3 11 Value Codes Table 2 3 nica enira AEE 2 12 Machine Capabilities Table 1 2 tid n ee i 1 7 Money Accepted Table 2 4 desierit npe atc eerie nd ERE San adde 2 12 Combinations Which Are Not Allowed Table 2 2 20000 12000000000000000000000
9. 4 8 REJECT VT 4 11 25238801 4 5 BC 3500 Bill and Coin Changer VALIDATION REJECTS Cell Sequence Rejects REJECT SHORT VI Symptom The inlet cell was covered for too short of atime This is arejectmessage The bill was rejected because the VI cell was not covered long enough The bill may have been torn on the right side torn or folded overatthe trailing edge of the bill If bills are rejected frequently with this code the VI cell may be givingan intermittent signal Corrective Action 1 Check the VI cell for proper switching 2 IfthecellisOK check the wiring from the VI cell to the CCC fora possible short to the chassis or an open to the CCC P4 Pin 14 3 The 5 VDC supply to the LEDs may be below 4 5 VDC check the voltage If itis low replace regulator VR802 on the power control center see the components list for the power supply circuit board 4 Ifallofpreceding checks OK replace the CCC Ifthe bill is left in the transport for five seconds the machine will go into SELF CLEAR 4 6 25238801 Section 4 Troubleshooting REJECT SHORT VF Symptom Flipper cell covered for too short a time This is arejectmessage The bill was rejected because the flipper cell was uncovered too soon and the CCC recognized this as anon valid validation sequence Ifbills are rejected frequently with this message Corrective Action 1 Check for small p
10. Figure 4 1 BC 3500 Wiring Diagram 4 71 BC 3500 Bill and Coin Changer CB202 TO P806 TZO VAC NEUTRAL 45059505 POWER TRANSFORMER 123456 vR804 4148 VDC VIN ON OFF R801 GND LM2576T ADJ 7 R824 0801 22 1 1 5 C810 2200 uF R825 2 1 m R830 2 gt pete vre02 ie GND 1000 uF 10 OUTPUT OFF FEEDBACK snb gt LM2576T ADJ 10 1 R823 2200 1 8 1 Te 2208 30 vDC VIN OUTPUT ON OFF FEEDBACK GND LM2576H ADJ 0604 5 30 T 2KO 1 D819 2200 Qe R809 R812 12 12 cars 47 uF 4700 uF gt R810 Ratt sov 4 72 25238801 Section 4 Troubleshooting M 5803 LEFT TEST 5802 CENTER TEST 5801 RIGHT TEST P804 P801 45074702 HARNESS ASSEMBLY COMMON POWER GROUND COMMON DISPENSER COMMON TRANSPORT GROUND STACKER COMMON COIN ACCEPTOR COMMON OUT OF SERVICE LAMP 2804 2203 5 VDC UNUSED 3 5 VDC DISPENSER 3 5 VDC TRANSPORT 45074701 HARNESS ASSEMBLY 5201 8 2201 wo lo k 45074703 HARNESS ASSEMBLY DOLLARS ACCEPTED COUNTER 3807 3
11. ZE Z8EZS Z HOA 022 021 M N 708152495 pesn eq LE Z8EZS Z OZL e A S LE VC LLGOS v NYO 022 Sue 21 6 02 28 25 2 HOA 022 1000 jeloeds 02 LZ LLGOS v SZ L vas 022 Sue 8 8L Z8EZS Z 022 81 6 11909 GZ L WS IHN Z ZL ZSEZS Z 022 2 81 1606 L SZ OL G 9 OL Z8ETS Z HOA 021 1000 jeloeds OL 2 11909 GZ L VAS 6 60 28229 2 HOA 021 60 22 11506 L v 80 Z8EZS Z 021 80 04 11809 0 62 20 28 25 2 021 60 11909 09 0 2 AOVLIONATISINASSV L3NISVO 9 Z LIDIG LO LLSOS v 05 62 LO LOvZS C 0 9 54014320 9 NOILVOISILNAGI TAGOW LI9IG 25238801 N INTRODUCTION This parts catalog lists replacement parts for the BC 3500 The purpose of this parts catalog is to locate and identify replaceable components and supply information on how to order them Catalog Description This catalog is divided into major sections labeled with figure numbers which correspond to the illustrations used Some assemblies require more than one illustra
12. 4 20 TRANSPORT T 4 21 CK TRANSPORT 4 21 DETCIRS 4 37 1 These conditions are not shown as message on the display 4 4 25238801 Section 4 Troubleshooting ERROR 4 38 wu 4 40 EXTRA E ctr mre rer E re ve Dr EE Dep E EE HEY 4 40 EXTRA e 4 41 HOPPERS EMPTY 4 46 S E NU A 4 34 HOPPERCEMPUN sets cT 4 43 More Hopper Motors to 4 56 DETCTR LONG 4 36 E HOPPER EMP IY S ottenere 4 45 REJECT neta aerae e ove reo LE 4 19 REJECT BILE A doro REB RD a ORE ee be Rope maecens neck 4 16 EZ INE 4 16 REJECT BILL SG 56 E E 4 16 REJECT BILE D i a ore WD gen ea o P OR 4 17 REJECT BIE E PUn eI EE 4 17 REJECT BILE iore de td acre iota rb ete o bcr Up erts dtd not e d de ee
13. 1 Base Cabinet Assembly see Figure 6 4 1 e Base Door Assembly see Figure 6 4 esses seen nnne 1 e Hi Capacity Hopper Assembly see Figure 6 10 3 Nickel Dime and Quarter Hopper Ref e Quarter Dollar Coin and Token 2 02000000000000000000000 99 Ref Bill Acceptor Transport Assembly see Figure 5 1 e Dual Bill Stacker Assembly see Figure 6 12 sss enne 1 Bill Box Assembly eene rece E aac cu Yu uc 2 1 TENSION e M 1 Adjustable Foot shipped in the Accessory 4 Control Computer Assembly see Figure 6 6 1 Locking Coin Box 1 s Coin HUE 1 mm 1 Hopper Service rettet Rete ord acer eere tbe 1 s lopper BSD 1 Accessory Bag Assembly not shown Items included in Accessory Bag Assembly not shown 25238801 25238801 25165802 25071701 25081201 25061609 25026501 26598003 27019601 25147001 00300100 25231201 25070232 25070233 25070234 27027204 25081202 47002004 uerum
14. 1 Convenience Outlet ET m 1 Plug Housing 3 Circuit erre seen eret eee dede 1 5 2 Crank ASSOMDIy 1 a Protective CAD HR 1 Spring Handle Return i i conecte aet eee aee a aren eee 1 e Main Harness Assembly see also Figure 6 2 Sheet 2 Item 28 1 Insulating Bushing 1 5 8 inch Inside 2 e Power Cord Assembly 120 1 Cable Clamp 1 3 8 Diameter crt re rnit ver eie FX VE E CIV eed 1 Label Door Crank 1 6 9 Figure 6 2 Cabinet Assembly Sheet 2 25238801 10 25238801 Ref 45016710 45016712 35118801 35074401 65017101 35026801 25055701 25144201 25144202 35032203 35032203 45019001 25064301 45016203 89951604 25050202 65067205 35023307 650470XX Figure 6 2 Top Cabinet Assembly Sheet 2 Description Qty BC 3500 Top Cabinet Assembly Coin Inlet and Chute Assembly 5 5 wide 1 e Coin Inlet and Chute Assembly 3 5 2 eene 1 Harness Assembly 1 e Chute Assembly Coin 1 CUD M 1 MANGES DOOM E
15. REESE ERRERAR 1 2 se 1 2 Dual Bi 1 3 antag esas 14 Solid State COIN SWITCHES i 1 5 COIN DISPENSER 1 5 Return 1 6 EUM 1 6 pP 1 7 Machine Capacities Bill Stacker Coin 1 7 Temporarily Service Lamp ett a eoe re a E OUR dA 1 8 Power Control MR 1 8 Dollars Accepted 1 8 zd TET 1 9 Power SUPPLY 1 0 1 9 Power ControllRelay e 1 9 Computer Control Center 1 9 DIS PIAY 1 10 Control IIT 1 10 Denominations 1 14 SECTION 2 INSTALLATION AND PROGRAMMING Installation p
16. 1 BLACK 2 1 TEMSION SPM ecse 2 Components uoce 1 e Roller Assembly Pressure Mag 2 PUEY 2 1 Head and Holder Assembly 1 Cover Mag with 1 25238801 31 gt 25238801 35118501 25240801 21814009 45073301 65067101 35114901 21342702 25235001 65067501 25060101 65067601 35035209 21398501 20922510 35126501 25079801 25223101 35104002 35147301 21776005 35080003 35080101 35080004 35080301 25243201 25191702 35080604 25193301 25193902 70120915 25192902 70143301 80653006 87843000 89293007 80443008 80443006 80443004 89292307 89281605 80542304 80384405 80403004 80383006 87842300 88903000 80443007 Figure 6 5 BA 50 Bill Acceptor Assembly Sheet 2 Description Qty e Harness and Bracket Assembly Mag 1 e Mounting Bracket Assembly 1 PR 1 Harness amp Board Assembly Mag 1 11212 cho m E 1 Bet Upper
17. R148 100 OHM gt MACHINE CODE 0 R138 R149 100 OHM gt MACHINE CODE 1 R113 47 OHM E gt DETECTOR CENTER gt DETECTOR RIGHT je R114 is 7 5VDC 9 R119 R118 100 OHM gt ACCEPTOR COIN 2 5 VDC P5 Q C25 i R120 1 3 4 R121 100 7 gt ACCEPTOR COIN 1 8 9 C28 5 VDC R141 R140 gt TEST SWITCH CENTER C38 5VDC R136 R135 gt RETURN SWITCH C37 Figure 4 5 Schematic Diagram Computer Control Board Sheet 4 25238801 4 93 BC 3500 Bill and Coin Changer Computer Control Board 65077450 Rev C 1 Battery Rechargeable Capacitor Ceramic Disc 1 kV 2090 Capacitor Ceramic Disc 1 kV 2090 Capacitor Ceramic Disc 1 kV 2090 Capacitor Monolithic Ceramic Capacitor Monolithic Ceramic Capacitor Monolithic Ceramic Capacitor Monolithic Ceramic Capacitor Monolithic Ceramic Capacitor Monolithic Ceramic Capacitor Monolithic Ceramic Capacitor Monolithic Ceramic Capacitor Monolithic Ceramic Capacitor Monolithic Ceramic Capacitor Monolithic Ceramic Capacitor Electrolytic 16 VDC 2096 Capacitor Tantalum 35 VDC 20 Capacitor Electrolytic 35 VDC 20 Capacitor Monolithic Ceramic Capacitor Monolithic Ceramic Capacitor Monolithic Ceramic 20 Capacitor Monolithic Ceramic Capacitor Monolithic Ceramic Capacitor Monolithic C
18. E 4 3 EE 4 3 T 4 3 Index to Error Messages and Troubleshooting Charts 4 4 Validation ReJjects oe 4 6 SEQUENCE 4 6 Bill Parameter 4 16 Transport Emo 0 LOS LE 4 20 Clearing fer PEDE 4 20 Machine e 4 22 Clearing tanc ret eee eumd oc ce ecu 4 22 ChangerErmors NoncsShutdOoWrn ERE RE ER ERI 4 22 4 26 Bill Changer Errors Shutdown rrt irren rrt ces cee 4 29 Coin Detector Errors While in the Standby 4 29 MC Dispense 4 47 Detailed Control Computer Board Operation 0 000800011 4 64 4 64 Reset 4 64 S 4 65 4 65 aE 4 66 T
19. BIOCK Ae 2 Pressure Plate Assembly 2 e Lower Bill Box Mounting 1 Lower Bill Box Stop and Stud 1 25238801 25238801 This page intentionally leftblank 6 37 Figure 6 13 Coin Inlet and Chute Assembly with Reject Button 22 10 11 12 10 11 12 23 38 25238801 25238801 Figure 6 13 Coin Inlet and Chute Assembly with Reject Button Part No 45016710 45016712 21325101 21301801 25057102 70134501 25161401 25160201 35031202 45013401 25056503 21083001 25052902 25255801 25147901 25148001 25063302 25161601 35031302 35026001 70212403 70143004 70143004 70091702 70121902 27027201 Description Coin Inlet and Chute Assembly CTA Inlet and Chute Assembly Tension Spring e Washer Coin Chute Bracket Upper e Thumbscrew 86 32 e Coin Chute Clean Out e Scavenge Lever Link Coin Inlet Trim Reject Button and Blade Assembl TWIN irent e Reject Switch Bracket e Lever Switch Micro SPDT 1 6 Blade Holder Blade Coin Chute Support B
20. 1 Hinge icrm 1 Cover Plate Coin 1 Cover Plate Slug VEL vice sa c Eme 1 Slug Chute Assembly 5 5 1 Slug Chute Assembly 5 5 1 GUD m 1 Slug Bro 1 Front Trim Cab Shelf 1 X 1 4 Drive SCIeW esce 2 2 m 1 Main Harness Assembly see also Figure 6 2 Sheet 1 1 e Bill Acceptor Mounting 2 Cabinet reference see Table 6 7 scene erue ipaa 1 Figure 6 3 Front Door Assembly 15 EL i os 17 6 12 25238801 17 Part Description Front Door Assembly see Table 6 1 25053503 Stop Bracket 25191301 e Indicator Light amp Clip 2 25111203 Push Bar Cash 35032301 e Instruction Panel Coins Bills 65015302
21. 2 ccecedesessccceeeeedenseceeneaeeneesecaeeeseseseecaeeeeensbecceaeceebebseeaeeevensaeeaeeeeneeaneae 3 9 CoinInletto 3 9 BillReturn Switch Adjustment iiie ret ei 3 10 HopperGChalriAd usttmebt onde t o e 3 10 Adjsuting the Bill Acceptorlsalls rere 3 12 Adjusting the Bill Transportto 3 13 Bill SACK CENE OL OIM T 3 13 SWitCHAGJUSUMONT e 3 13 root 3 14 Adjusting the Upper Bill BOX cell ddr 3 15 Bill Stop Flipper CHECK 3 16 Adjusting the Bill Stop FlIPPer 3 17 Installing Newor Replacement Bill Stacker 3 17 dace eode 3 20 25238801 v Table of Contents SECTION 4 TROUBLESHOOTING eji 4 1 Power Up Diagnos tit he E 4 1 Sequence 8 eie 4 2 Machine 4 2 MODS cp C 4 2 Accept Payoutand Replenish ttn
22. 1 Thefollowing assemblies include itmes 11 12 17 18 20 21 24 25 26 27 28 29 Coin amp Chain Guide Assembly Small 1 e Coin amp Chain Guide Assembly Large 1 6 29 25238801 Figure 6 11A Coin Acceptor Bracket and Harness Assembly Mechanical 25238801 Ref Part No 35026111 1 70093104 2 35031702 35031701 3 35028208 30422517 70035005 4 35031801 5 25171101 6 45048203 7 25163101 8 35063001 9 70120019 Coin Acceptors 40861402 40861404 40861405 25238801 Figure 6 11A Coin Acceptor Bracket and Harness Assembly Mechanical Description Qty Coin Acceptor Bracketand Harness Assembly Quarters Only Cable 1 e Lockout Magnet used with Imonex 1 e Lockout Magnet used with Coin Acceptors Inc Mechanical Coin Acceptors 1 e Coin Acceptor Harness and Plug 0 1 Terminal Strip 3 1 ss Silicon Diode 1N4004 an until deu EE E EYE iti EE SEL 1 e Coin Acceptor Bracket and Lock Assembly 1 Solid State Coin Switch rere co ecco eed treo eei ede aae Ce E dede 1 e Solid State Coin Switch PCB Assembly
23. 8 3900 Bill amp Changer with Fast Pay System Field Service Manual and Parts Catalog PART NO 25238801 REV N BC 3500 Bill and Coin Changer Field Service Manual and Parts Catalog CHANGE i 1 so omus m Rowe International Inc 1500 Union SE Grand Rapids MI 49507 1884 616 243 3633 Printed in USA WARNING This equipment generates uses and can radiate radio frequency energy and ifnotinstalled and used in accordance with the instructions manual may cause interference to radio communications Ithas been tested and found to comply with the limits for Class A computing device pursuant to Subpart J of Part 15 of FCC Rules which are designed to provide reasonable protection against such interference when operated ina commercial environment Operations of this equipmentin a residential area is likely to cause interference In which case the user at his own expense will be required to take whatever measures may be required to correct the interference ii 25238801 Preface This service manual is divided into six sections Section 1 System Description Introduces you to the BC 3500 its features and its major components principles of operation and capacities Section 2 Installation and Programming Guides you through step by step installation instructions and detailed setup programming procedures Section 3 Routine Service Pr
24. IEEE 2 External Retaining 8 usd 2 External Retaining 4 iud 2 External Retaining 4 uc 1 Roler CET 1 6 35 Ref 33 35 36 37 39 40 Part No 25179601 70143003 70093401 45052401 70075508 70075601 70075701 70096701 70091302 65046701 45052701 45034603 45070502 25096101 35039204 45052801 25181801 Figure 6 12 Dual Bill Stacker Assembly continued Description Qty Dao 2 External Retaining RING ER 6 i e pM 2 Harness Assembly BillStacker ciet erret aae ra aka eR 1 s e Connector Housing 8 Circuit 2502 1 Contact 6 e 1 4 10 5 6 Driver Circuit Board ASSOM DIY reete 1 see Schematic and Components List in Section 4 Circuit Board t 1 Cash ASSCMDIY e 2 Bill BOX 1
25. SOLID STATE COIN SWITCH 45048203 p lt gt LOW CURRENT GROUND COIN ACCEPTOR AND BRACKET ASS Y 35026107 Figure 4 1 BC 3500 Schematic Diagram 25238801 4 69 BC 3500 Bill and Coin Changer ACCESSORY OUTLET i 1 i 1 1 Y T201 6 i 1 2 2 i 1 204 2 48184 POW s gt 1201 1 OWER JUNCTION zasa BOX ASSY 516 RZY 68203 2 45050102 amp P202 Jeo2 E 5 10 10 8 5 amp 13 5 12 12 5 2 8 min 878 71819 5918 5 4516 4 ERB Wels 5 s 5 2 2 2 lt 9 9 3 3 z T P203 321 8 k 1 717 i i Ee 4818 4 8 41516 SI 5 5 voc 1012 pag 1 BL 2 2 6 _ 7 mj INE 65069203 BD ASSY P S 5 4 5 SIM W V J8 19 ON OFF SHITCH V 0 5402 12 18 4 J808 4 BL 2201 120 VAC RET BL 2201 7201 3 CB202 B W J8086 3 L 2A 1 7201 5 8203 0802 5 Lj 568 LT anes 9 9 LEFT TEST 9 CENTER TEST 5 RIG
26. 1 2 Plate and Post ASSOMDIY tede ret Lei uec 1 1 Extended Pin Chain Small Coins 1 Extended Pin Chain Large 1 Special Screw 18 32 Blak nectare e cH cde 2 Compression Spring 2 SIdING e 1 Agitator Small 1 Agitator barge COINS dederis veau acea uico ce Ya uou 1 Inner Guide Assembly Small 1 Inner Guide Assembly Large 1 er Guide RING 1 Outer Slide Assembly Small 1 Outer Slide Assembly Large Coins sss 1 Weed HT 1 1 1 Coin Ramp Large Coins eee nennen nennen 1 Pin 099 1093 T B jerne tete d bec ge aee ree ado ce eva pae o 1 e Upper Agitator Assembly Large
27. Display Symbol Money Type 25 Quarter 25A Two Quarters 50 Half Dollars 1C Susan B Anthony Dollar 1 One Dollar Bill 2 Two Dollar Bill 5 FiveDollar Bill 10 Ten Dollar Bill 20 Twenty Dollar Bill Select only the denominations that you want to have the BC 3500 accept If you try to select a denomination that would result in a combination which cannot be used the computer will display the message NOT ALLOWED briefly The combinations which are not allowed are discussed in Change Payout Programming in this section also refer to Table 2 2 Should this occur you must step through each of the denominations by pressing the VALUE button and review the denominations currently accepted set to YES To accept a new denomination which was previously not allowed you may first have to deselect a currently accepted denomination and then step to the new denomination using the VALUE button and selecting it by using the button One selection shown in Table 2 4 deserves explanation The 25A option is a quarter accumulator feature Ifthis option is selected the insertion ofa first quarter will cause no payout activity from the bill changer and the coin will appear to be stolen However when a second quarter is inserted a normal vend and replenish cycle will occur This allows you to program the bill changer to accept two quarters and payout five dimes for example 25238801 Section 2 Installation amp Pro
28. 2 10 4 7 47 1 1 47 1 47 1 1 100 Q 4 7 4 7 100 Q 1 1 100 Q 1 1 1 100 kQ 79901103 79901103 79901472 79901472 79901472 79901103 79901103 79901103 79901103 79901103 79901103 79901103 79901331 79901151 79901472 79901103 79901331 79901151 79901472 79901103 79901331 79901151 79901472 79901103 79901202 79901103 79901472 79901470 79901102 79901102 79901470 79901102 79901470 79901102 79901102 79901101 79901472 79901472 79901101 79901102 79901102 79901101 79901102 79901102 79901102 79901104 25238801 129 R130 R131 R132 R133 R134 R135 R136 R137 R138 R139 R140 R141 R142 R143 R144 R145 R146 R147 R148 R149 R150 R151 R152 R153 R154 R155 R156 R157 R158 R159 R160 R161 25238801 Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor
29. 20 25238801 Ref Part No 65042608 65042408 45049901 35073001 25181501 25077201 70073605 70073608 70073610 70122001 Ref 11 21638002 12 45074701 13 25152716 14 45049505 15 65069203 35120801 16 25239901 17 25239801 18 45074703 19 21441802 20 45074702 21 70013001 22 25255901 23 21776101 24 21520802 25238801 Figure 6 6 Power Control Center Assembly Description Qty Power Control Center Assembly Dual Power Control Chassis Assemibly cesset va Deco Eu anie 1 e Power Control Box Cover Assembly senem nnns 1 1 COIN GUIDE SUpDpOLt icem eiie 1 Toggle 5 5201 E aea de 1 e Circuit Breaker 2 Amp 202 7 1 Circuit Breaker 5 Amp 204 eere reed a ado uu 1 e Circuit Breaker 7 Amp CB201 203 2 Toothibockwasher une o Pea pae Eo LE 1 e Pushbutton Switch part of CBA Assembly 65069203 3 see Schematic and Components List in Section 4 SWIICN G 3 e Power Control Harness Assembly 6 Way
30. vir arg 15 1 MPS6521 3 43 MPSASG P R108 56521 9 mis 5d 680 OHM 5 R107 2 IN4004 74 LM340T5 uz TN OUT 2 wpur 1 GND eno c16 34064 33 100 pF 7 7 5 nna R152 R153 8185 Z5 Sh MPS6S21 018 J MPSASG war 7 R154 9 R150 560 OHM 7 gt MACHINE CODE 0 cao 22 uF 24V gt MACHINE CODE 1 AS INPUT CIRCUITS MACHINE CODE 0 13 8 MHz FOR 80 196 12 MHz FOR 8097BH MACHINE CODE 1 v 67 5 MAG HEAD 2 PULSE C26 c27 18 pF 18 pF TRANSPORT MOTOR TACH BILL RETURN SWITCH HSI2 HS04 STACKER MONITOR SWITCH RIT EXTINTIP2 2 Em MAG HEAD 1 ANALOG CURRENT SENSE BHE R132 S gt cLkout ee EEE EL _ COIN DETECTOR LEFT COIN DETECTOR CENTER HSOS HS13 P2 3 T2CLK COIN DETECTOR RIGHT TEST SWITCH LEFT EH BUSWIDTH ANGND 502 TEST SWITCH CENTER EA a vsst svoe vss2 TEST SWITCH RIGHT 8097BH ACCEPTOR COIN 1 P 1 2 FOR 80 196 2 2 TAHCT244 4 86 25238801 Section 4 Troubleshooting R35 FOR PROGRAM MEMORY SOCKET XU18 PIGGYBACK BOARD R
31. 5 Check the diodes 6 Torestore the machine to service press the FUNCTION button after correcting the problem Use a volt ohmmeter in accordance with the troubleshooting chart for this error to establish whether on not itis safe to install areplacement CCC For a more complete troubleshooting sequence refer to Troubleshooting Chart 080 on the next page Installing a replacement CCC in the machine without determining the cause of the original failure may destroy the replacement CCC 4 50 25238801 Section 4 Troubleshooting Chart 080 Shutdown Out Of Service Lamp Lit Display shows BUCKET PWR FLT One or more of the bucket solenoids was energized during STANDBY Most likely an incorrect change load is in one of the buckets Press the FUNCTION button on the CCC Does the message reappear Check the R B Y BR BL W and V O wires Unplug P2 from the CCC and press the from the CCC to the bucket solenoids for FUNCTION button Does the message an intermittent short to Ground reappear Check resistor R813 on the power supply Unplug P4 from the CCC and Replace the CCC circuit board for open connections press the FUNCTION button See CAUTION Does the code reappear Check C816 on the power supply board for excessive leakage Turn the power OFF Check the R B Y BR and BL W wires at J2 and the V O wire at J204 3 for a short to Ground Does a short exist Replace the CCC See CAUTION Replace the CCC Unplug P
32. M 2 e Retaining Spring Roller emen nennen nnn 3 upol ecrem 3 e cc 1 BracketSideShield 2 e 2 geli 1 Plate Assembly Side RH erecto aene ecce rec eei are cer ee ect dde 1 Tension Spring EN 1 1 Anti Cheat Lever Pull Back 1 1 EE 1 Drive GUIDE a Em 1 1 Speed Clip Fastener U Type iicet nece ree ect 1 Pulley SHAM E 1 2 1 2 e Shaft Spacer Take Up Roller 2 e 1 Pressure 2 Te 4 Roller Idler INPUt E 1 MU rIID 4 Timing Pulley 22 Tooth 4 nnnm nennen 1 External RIN 2
33. The bill was rejected because the VI cell never uncovered The CCC recognized this as anon valid validation sequence Take the following corrective action if bills are rejected frequently with this code Corrective Action 1 Check for small pieces of paper or other foreign objects in the track 2 The VIcellmay be giving an intermittent signal Check the VI cell for proper switching 3 IfthecellisOK check the wiring from the VI cell to the CCC Pin 14 forapossible short to the chassis 4 The 5VDC supply to the LEDs may below check the voltage Ifitis low replacethe VR801 regulator on the power supply board whichis inside the power control center 5 Ifall ofthe preceding checks are OK replace the CCC Ifa bill is left in the transport for five seconds the bill changer will go into SELF CLEAR 25238801 4 9 BC 3500 Bill and Coin Changer REJECT LONG VI Symptom The inlet cell was covered for too long atime This is arejectmessage The bill was rejected because the VF cell was covered too soon or the VI cell was covered too long The CCC recognized this as anon valid validation sequence Ifbills are rejected frequently with this code take the following corrective action Corrective Action 1 Check for small pieces of paper or other foreign objects in the track 2 The VF flipper may be binding or hanging up on back rollers 3 Check for flash or burrs on flipper and back rollers 4 The VF or VIcell may be giving an
34. When this feature is enabled do not attempt to turn the transport motor drive gear manually with the transported connected and the Power ON As described above the motor will start instantly when motor movementis detected 2 20 25238801 Section 2 Installation amp Programming Accessing the ANTI PULLBACK Menu 1 Move the PROGRAMMING NORMAL switch on the bill changer from the NORMAL operation mode to the PROGRAMMING position 2 Press the FUNCTION ERROR RESET button twice The display should show PROGRAMMING 3 Press the button until the display shows PROGRAMMING 11 the press the VALUE button once 4 Press the button until the display shows PROGRAMMING 1130 5 Press the VALUE button once The ANTI PULLBACK menu is now active Navigating the ANTI PULLBACK Menu 1 When first entering the ANTI PULLBACK menu the display will show PULLBKSHTDN OFF This means that the computer is not monitoring the transport motor for unexpected movement 2 Pressing the button will cause the display to show PULLBK SHTDN 1 This means that the computer will now be watching for unexpected transport motor movement and will take the changer OUT OF SERVICE for 1 minute shouldany such activity occur 3 Using and vbuttons set the number of minutes of shutdown time desired The maximum number of minutes can be set at 98 if youincrement once more using the button INF will be displayed indic
35. Blockthe light path by inserting paper orabillintothe transportopening No Action Leave flipper in rest position Blockthe light path with the flipper No Action Leave the light path open Blockthe light path by inserting paper or a bill between the transmissive cell and the transmissive reflective LED in the middle of the transport No Action Leave the light path open Insert a white piece of paper be tween the transmissive cell and the transmissive reflective LED inthe middle of the transport Voltage Expected P701 Pin 7 should be between 0 2 VDC and 1 9 VDC P701 Pin 7 should increase atleast 0 5 volts from the reading taken with the inlet open The transport motor should start running forward Hold bill in place until you finish the reading then remove the bill and let the transportfinish cycling P701 Pin 5 should be less than 1 0 VDC P701 Pin 5 should be greater than 2 8 VDC P701 Pin 4 should be 0 74 VDC to 1 25 VDC P701 Pin 4 should increase by at least0 75 VDC from the reading taken with the light path open P701 Pin 6 should be between 0 8 VDC and 2 0 VDC P701 Pin 6 should increase by at least0 25 VDC from the reading taken without white paper inserted 25238801 BC 3500 Bill and Coin Changer Coin Counting Phototransistor Detector Check 1 Turn the bill changer POWER switch OFF 2 Remove the black plastic cover from the phototransistor and connect th
36. U15isan EPROM used to store information that must be kept even ifthe battery voltage to the RAM dies Original date of manufacture programming information and other things are stored inthe EPROM Sheet 2 Digital Display Driver DS1 isthe vacuum fluorescent display Itnormally requires a negative supply voltage to operate The bill changer doesnot providea negative supply so the display tube and the display driver chip U1 are both floating thatis they donot havea direct ground reference This effectively simulates anegative supply R17 through R22 provide level shifting of the display clock data and reset control lines Each pair of resistors sets up avoltage divider allowing the digital input signals on U14 to be level shifted to the voltages needed by U1 When investigating this area verify the proper voltages developed by the zener diodes Referencing all measurements to ground U1 Pin 1 should be 30 VDC U1 Pin 18 should 14 VDC 051 Pin 1 should be 6 2 VDC and DS1 34 should be 11 8 VDC Voltages on U1 Pins 20 21 and 22 should swing between 30 VDC and 20 VDC 25238801 4 65 BC 3500 Bill and Coin Changer Sheet 3 Output Circuits Alloutput circuits except the transporttransmissive reflective LED driver circuit areinactive when the switched 12 VDCsupply is OFF This keepsall the motors solenoids and coils inthe machine from operating when the machine is turned ON and OFF or whenever the RESET line from U21 is
37. 2 Restore the machine to service by removing the object that is blocking the detector and pressing the FUNCTION button 3 The CCC will remove the fault message and the machine will return to service 4 Replace the hopper For detailed explanations of the various fault messages refer to Section 4 Troubleshooting Status Messages Whenamessageisonthestatus display and it isnot flashing eithera fault or malfunction occurred that was notserious enough to cause a shutdown or the message is a guide to solving bill acceptance problems NON SHUTDOWN FAULTS Ifamalfunction is detected with the coin switches TEST switches or the BILL RETURN switch message will be displayed butthe machine will not go out ofservice BILL ACCEPTANCE MESSAGES A bill may be rejected fora number ofreasons The status display will indicate the reason why a bill failed to be accepted A number sequence rejects and bill validation rejects exist These messages will be displayed for approximately thirty seconds before they are erased by the walking dash For more information on the reject messages refer to Section 4 Troubleshooting TRANSPORT SELF CLEAR CHECK Ifa bill becomes jammed in the transport the BC 3500 automatically tries to clear it out To check out this feature 25238801 2 15 BC 3500 Bill and Coin Changer 1 Inserta bill into the transport upside down The bill will be rejected and the status display should show REJECT BILL A 2
38. Door Assembly Blue Door Assembly White Door Assembly Black Front Door Weld Assembly See Figure 6 3 65047302 65047303 65047304 65047310 Door Weld Assembly Blue Door Weld Assembly White Door Weld Assembly IBM Black Door Weld Assembly Black New Style Base Cabinet Weld Assembly See Figure 6 4 65049202 65049203 White IBM Black Base Cabinet Door Assemblies See Figure 6 4 65049302 45016517 65049313 65049308 45016512 65049309 45016516 Blue Blue Door Weld Assembly Walnut Charcoal Brown White White Door Weld Assembly Black IBM Black 25238801 Standard Top Door CHANGE 1 5 10 20 BILLS lac New Style Top Door Figure 6 2 Cabinet Assembly Sheet 1 6 2 1 Glo us Y ZO 2 gt 8 gi L oN 9 25238801 ak Ww ON 10 11 12 13 25238801 Ref 21357804 70121408 35034406 35032804 35032905 25067903 25067702 25163201 25067803 70143002 65042608 65027510 45054201 45054101 25156912 70121413 35074101 25181401 35026111 35025902 45050102 70097504 70091511 35047704 70232204 21375902 30749102 70099201 35065103 70239001 21402401 65067201 70233103 25078403 70093112 25161801 Figure 6 2 Top Cabinet Assembly Sheet 1 Descript
39. External Retaining Ring 1 4 Inch 1 e 4 m 1 External Retaining Ring 1 4 Inch Diameter enne 9 Take up Bracket Roller enne nennen 2 Components Shaft Crowned 1 Output Roller with Co pling ctrca rere auk educa 1 Roller Creasing with 2 Components Shaft itin te nee 1 PUEY e 2 Components Anti Cheat Lever Shaft ERA eg EvERER RATE HERR TE Sa A nena 1 e 1 1 Components Roller Shan Take Up MT 1 2 m 2 Drive Shaft Assembly 1 MotorAssembly with Encoder LR 1 e Harness and Board Assembly Lower Reflector 1 M 1 Em 1 e Mounting Pad TOTE
40. Holdthe bill inthe transport Do notuncover the VI cell Wait five seconds for the transport to start to cycle reverse forward reverse forward reverse The transport will do this three times if the VI cell is kept covered During self clear operation the status display will show the message PURGING ACCEP TOR 3 The motor will stop and the status message will change to CK TRANSPORT VI If the VI cell is uncovered any time during the self clear cycle the machine will automatically go back into operation 4 Restore the machine to service by removing the bill ACCEPTANCE CHECK Toaid in checking acceptance set the BILL TEST modeto ON This will allow checking out the validation portion ofthesystem without paying out coins w NOTE The bill acceptor may reject bills if a bright light source shines into the transport Close the top door of the changer to prevent this problem 1 Makecertain that the bill is programmed to be accepted 2 Inserta dollar bill upside down The bill should reject and the display should show REJECT BILL A 3 Insert the dollar bill correct side up but backwards The bill should reject a message REJECT BILL B Be sure BILL B CHECK is ON Now insert the dollar correctly It should accept and the stacker should operate Also as the bill moves through the bill acceptor check to ensure that the following messages are shown on the status display 1 VALIDATING will appear
41. Resistor Metal Film 1 2W 5 Resistor Carbon Film Resistor Wirewound 2 Resistor Wirewound 2 Resistor Carbon Film Resistor Carbon Film 1 4W 5 W 10 W 10 5 1 8W 5 MPSA56 56521 MPSA56 56521 56521 56521 56521 56521 330 Q 3300 330 Q 330 Q 330 Q 330 Q 330 Q 330 Q 330 Q 3300 330 Q 330 Q 330 Q 330 Q 330 Q 330 Q 2 2 4 7 2 2 4 7 4 7 2 2 KQ 150 Q 220 Q 220 Q 220 Q 1 5 kQ 1500 10 1 5 150 Q 1 5 330 Q 470 Q 10 220 70030104 See NOTE 3 70030007 70030104 70030007 70030007 70030007 70030007 70030007 79905331 79905331 79905331 79905331 79905331 79905331 79905331 79905331 79905331 79905331 79905331 79905331 79905331 79905331 79905331 79905331 79901222 79901472 79901222 79901472 79901472 79901222 79904151 79901221 79901221 79901221 79901152 79904151 79901103 79901152 79904151 79901152 79920331 79920471 79901103 79905224 25238801 R37 R38 R39 R40 R41 R42 R43 R44 R45 R46 R47 R48 R49 R50 R51 R52 R53 R54 R55 R56 R57 R58 R59 R60 R61 R62 R63 R64 R65 R66 R67 R68 R69 R70 R71 R72 R73 R74 R75 R76 R77 R78 R79 R80 R81 R82 25238801 Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon
42. TO RUN YES Transport motor may not be reversing See OR chart titled BILL TRANSPORT FAILS Defective CCC TO RUN 25238801 4 59 BC 3500 Bill and Coin Changer Bill Changer Steals Bills and Coins Gives No Change How often does this happen Intermittent Continuous Broken bound or worn bucket assembly Broken bound or worn bucket assembly OR Intermittent 12VDC failure to the board Check the V and B wires to the CCC from P202 OR Momentary loss of 120VAC line voltage during the machine cycle Defective CCC Defective 40VDC supply at J204 pin 3 Replace the power supply board on the power control center OR Defective CCC 4 60 25238801 Section 4 Troubleshooting Bill Changer Gives Erratic Payout for Bills and Coins No Error Messages Do erratic payouts often occur in succession with one making up shortage from the previous vend Broken bound or worn bucket assembly Check for coin hangup in the upper coin chute lower coin chute and in the coin bucket Check for coin hangup in the upper coin chute lower coin chute and in the coin bucket Broken bound or worn bucket assembly Weak or unfiltered 40VDC line at J204 pin 3 Replace the power supply board in the power control center OR Bad power transformer Replace the power control center OR Replace the CCC 25238801 4 61 BC 3500 Bill and Coin Changer 4 62 Bill St
43. Tap the hopper against front shelfand return it to the upright position Repeat two or three more times to ensure that the hopper is completely empty 25238801 2 5 BC 3500 Bill and Coin Changer Figure 2 4 Unloading the Hoppers 4 Hoppers may also beremoved from the machine and inverted over the bag to empty When replacing the hopper be sure it is sitting securely in the pivot brackets and snug against the back plate 5 Empty the change from each ofthe change escrow buckets by pressing a TEST VEND switch When the hopper motors start turn the bill changer power OFF then ON Repeat for each ofthe three TEST VEND switches This will completely empty the changer ofall coins OPERATIONAL INFORMATION The billand coin changeruses several visual indicators and controls The location ofthese controls and indicators areas follows ON OFF Switch Circuit Breakers Dollars Accepted Counter Test Switches Voltage LED s SERVICE PROGRAMMING Switches Status Display BILL RETURN Switch 2 6 Located on the front of the power control center Located on the front of the power control center four total Located on the front of the power control center Located on the front of the power control center three total 5 VDC 12 VDC 30 VDC and 40 VDC are located on the front of the power control center Located on the computer control board Located onthe computer control board Located behind the BILL RETURN button on th
44. de Y bog 2 HARDWARE LIST 8 32 3 Hex HMS iiiter eoo oi t Ut eere ere Co enti 1 38 32 Keps Hex MS 0002222000000 0 0 0000000 1 38 18 X 7 16 Hex WRES 6 8 32 x 1 2 Hex WRHMS 8 8 32 x 3 8 Hex WRHMS SF cte eec 9 318 32 1 4 Hex WRHMS 7 6 19 7 16 Hex WRAS HI LO 2 4 24 x 5 16 Phil Pan RO HS 3 6 32 X 1 4 Sems 2200 2 10 32 x 5 16 Phil Pan HMS 1 8 32 1 4 Phil Pam 3 318 32 x 3 8 P R 5 5 3 1 6 32 eed 4 8 External Lockwasher 2 8 32 7 16 Hex WHS Swage sae Le 2 6 19 Figure 6 6 Power Control Center Assembly 13 14 16 15 17 22 21 23 24 BUCKET TEST SWITCHES LEFT RI oo gt gt N gt gt 8 7 10 11
45. 1 Filter and Lug Assembly includes 1 Power Transformer Assembly 201 nennen nennen nnns 1 Circuit Board Assembly Power 1 see Schematic and Components List in Section 4 Card Guide not 1 Harness Assembly 7 retrace 1 Harness Assembly 6 1 e Harness Assembly Power Control Center 15 Way Connector included 1 e Electric Counter part of 45074703 1 e Harness Assembly Power Control Center 12 Way Connector included 1 Resistor MPO930 50 ORM ior cus Chem 1 Harness Assembly Resistor Control 1 Rectangular Washer 13 32 7 32 1 6 MICA 2 20 1 6 21 Figure 6 7 Control Computer Assembly HOPPER LEFT RIGHT PROGRAMMING MODE EITHER BUTTON ACTS AS YES NO ON OFF ALT SEP OR UPPER LOWER P2 PRESS BOTH BUTTONS TO CLEAR aa DISPLAYED TEMPORARY COUNTER HOPPER M VALUE FUNCTION ERROR NORMAL OPERATING MODE 4 NOTE PRESS FUNCTION ERROR RESET P6 B
46. 170113013 33 25171202 34 47000601 47000602 Figure 6 10 Hi Capacity Hopper Assembly Description Qty Hi Capacity Hopper Assembly Quarter Dime Ref Hi Capacity Hopper Assembly Coin Ref Side Assembly 1 TopAssembly Large Hopper teri euro sadn darren 1 e MH 1 Front Cover Small Coins Small 1 Front Cover Small Coins Large Coins 1 Mise ss 2 Side Assembly EE 1 Fixed Funnel Intermediate 1 FUNNEL 1 Drive Shaft and Pin Assembly Small 1 Drive Shaft and Pin Assembly Large 1 7 1 BSP TED 2 1 Agitator Cam Small 1 Agitator Cam Large CONS dc ee Be De Ea 1 Coin Baffle and Stud Assembly Small m 1 Coin Baffle and Stud Assembly Large 1 e and Bracket 1 Nylon Bearing m
47. 20 When Q9 is ON it effectively becomes transparent With Q17 ON the base of Q15 is pulled down turning on 015 When Q15 is the 5 volt supply is applied to the RAM U10 Pins 26 and 28 through Q15 relieving the battery With Q18 ON voltage is applied to R157 providing a pull up for Q20 In this case 020 Pin 30 through Q19 is the controlling factor When 020 Pin 3015 HIGH Q19 is turned ON which keeps 020 OFF which in turn keeps Q13 and switched 12 volt supply OFF When 020 Pin 30 is LOW Q19 turns OFF allowing Q20 to turn ON through the pull up R157 This turns ON Q13 and the switched 12 volt supply PORTS U8 is an input buffer decoded by U13 at address C200 hex This portreads PROGRAMMING NORMAL mode switch all pushbutton switches and the machine code information When the processorreads memory locations C200 the information on the switches will be brought into the processor 01915 an input buffer decoded by U13 ataddress C600 This portreads the TEST switches coin switches and dispenser coin detectors When the processor reads memory location C600 the information on these devices will be brought into the processor U5 is and output latch decoded by 013 ataddress C100 hex U5 controls the hopper motors the stacker and coin lockout coil The interface circuits for these functions are contained on sheet 3 U16isan RS485 interface chip allowing communication to test equipment and the Rowe BC programming aid
48. 25238801 4 63 BC 3500 Bill and Coin Changer DETAILED CONTROL COMPUTER BOARD OPERATION The following description is notintended forthe casual repair person or thenovice technician It details theelectronics found on the control computer board No attempt should be made to repair this board unless you have had considerable experience troubleshooting and repairing complex microprocessor controlled electronic circuit boards Rowe suggests that you send any defective CCC boards back to the factory for proper servicing Figure 4 5 is a four sheet schematic of the 65077458 Changer Control Computer board Sheet 1 shows the microprocessor memory and address decoding circuits Sheet 2 shows the 1 6 character alphanumeric display and its control circuits Sheet 3 shows the output interface circuits Sheet 4 shows the input interface circuits Sheet 1 Control Computer 2015 8097 microprocessor Ithas eight channels of analog to digital conversion on itused to process analog signals coming from the transport There are alsoa number of special high speed input and output pins along with several I O port pins The CMOS version ofthe microprocessor 80C 196 may be used in place of the NMOS 8097 When the CMOS version is used the crystal frequency must change from 12 MHz to 3 MHz and jumper must be in 1 2 position J1 must be in the 2 3 position when the NMOS 8097 microprocessor is used CAUTION Damage to the microprocessor V20 may result
49. 70030805 70030808 70030808 70030808 70031301 70030104 70030104 4 95 BC 3500 Bill and Coin Changer Computer Control Board 65077450 continued Q12 Q13 Q14 Q15 Q16 Q17 Q18 Q19 Q20 Transistor Silicon PNP Transistor Silicon PNP Transistor Silicon NPN Transistor Silicon PNP Transistor Silicon NPN Transistor Silicon NPN Transistor Silicon NPN Transistor Silicon NPN Transistor Silicon NPN Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film 1 8W 590 1 8W 590 1 8W 590 1 8W 590 1 8W 590 1 8W 590 1 8W 590 1 8W 590 1 8W 590 1 8W 590 1 8W 590 1 8W 590 1 8W 590 1 8W 590 1 8W 590 1 8W 590 5 1 4W 5 5 5 5 5 Resistor Metal Film 1 2W 5 Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film 5 5 5 5 Resistor Metal Film 1 2W 5 Resistor Carbon Film Resistor Carbon Film 5 1 4W 5
50. Assembly cet eser a oct ces Pr uuo oc e EE Ead ec VR uec uc 1 Solenoid 1 1 aseo 1 Bill St p 1 MM P TTC 1 External RetaininglRing ire iier i ooi eoe Race v vL a Eee Yo ple ce LP vu 4 e 19 Motor and Crank Assembly erc co eri eer un tese de d ate C E eec d d ge 1 MOLOM E M 1 Crank and Pin Assembly eee eese ceste robe FEE Eva 1 Et 1 Motor Mounting Plate siccare ceci oreet de Y E n 1 Switch 1 1 Se S WIECIT T 1 Switch ACtuaton 1 Em 1 e M 1 EET ADD emm 1 Drive LINK c 1 eM UE ES 2 ier 2 External 8 1 Push Plate e 4 BOING Pc E 16 SUpport
51. Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film 5 5 5 5 1 AW 5 5 5 5 5 5 5 5 1 AW 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 Resistor Metal Film 1 2W 5 Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film 5 5 5 Switch Slide Micro Miniature Switch Pushbutton Switch Pushbutton Switch Pushbutton Switch Pushbutton Switch Pushbutton Display Driver Photocoupler Opto Triac Photocoupler Opto Triac Photocoupler Opto Triac I C Octal D Latch 10 10 10 100 Q 100 1 1 1 4 7 4 7 kQ 10 1 1 100 Q 100 Q 1 1 100 Q 100 Q 100 Q 100 Q 560 Q 10 10 2 2 10 10 10 8 2 680 Q 1 100 100 Q 10937 50 3021 3021 3021 TAHCT374 79901103 79901103 79901103 79901101 79901104 79901102 79901102 79901102 79901472 79901472 79901103 79901102 79901102 79901101 79901101 79901102 79901102 79901101 79901101 79901101 79901101 79901561 79901103 79901103 79901222 79901103 79901103 79901103 79901822 799
52. ENLARGE THE HOLE WITH A 7 8 DIA CHASSIS PUNCH CONDUIT CONNECTOR lt CABINET RACK EARTH GROUND GREEN YELLOW OR GREEN WIRE Figure 2 1 Installing a 1 2 Inch Conduit wo LEAD ANCHORS e NOTE BE SURE THAT THE LAG SCREWS USED FOR ATTACHMENT ARE AT LEAST 3 8 LAG DIA AND FOR WOOD RAME WALLS ARE ATTACHED DIRECTLY TO THE WALL SCREW STUDS Mounting Detail Wood Frame Wall Mounting Detail Masonry Wall 1 CHANGER CONCRETE Figure 2 2 Attaching the BC 3500 to a Wall 2 2 25238801 Section 2 Installation amp Programming CHANGE PAYOUT PROGRAMMING Many different change combinations can be dispensed forthe various denominations of money accepted Change payout programming is accomplished using the five buttons on CCC As mentioned earlier there are mechanical limitations which must be considered The BC 3500 has three escrow buckets which will be preloaded with three different payout values The CCC will automatically assign the highest payoutto the right escrow bucket the next highest denomination to the left escrow bucket and the smallest denomination to the center bucket Even though the computerreassigns the escrow bucket values automatically you must be aware ofand obey the capacity limitations ofeach ofthe escrow buckets in order to maintain reliable operation Table 2 1 shows the capacities of the three escrow buckets You must limit your payout combinations such th
53. Key information paragraphs are indicated by a small sto the left ofthe key paragraph Turning the Power On 1 2 8 Be sure the PROGRAMMING NORMAL switch on CCC is in NORMAL position then turn power switch ON Three ofthe four voltage LED s on the power control center should now be ON The 40 VDC LED willbe OFF The OUT OF SERVICE light will be lit The message ROWE FAST PAY will be followed by VERSION on display is the version number and should match the version number on the EPROM label which is visible through the cover of the CCC The message CHECKSUM XXXX will briefly appear on the display isthe 16 bit EPROM checksum Next the RAM TEST PASSED or FAILED message will briefly display Ifthe word FAILED appears the changer will remain in OUT OF SERVICE mode When the RAM TEST PASSED message disappears the CHECKING SYSTEM SYSTEM CHECK OK walking dash willappear The 40 VDC LED will light and the OUT OF SERVICE light will turn OFF 25238801 Section 2 Installation amp Programming Switching to the Programming Mode Steps 1 and 2 display audit information To enter the PROGRAMMING mode Move slide switch on CCC to PROGRAMMING mode position Thedisplay will change from the walking dash to TEMP COUNTERS This display quantity of each denomination that has been accepte
54. LED DRIVE STACKER DRIVE BUCKET DRIVE LEFT BUCKET DRIVE CENTER BUCKET DRIVE RIGHT POWER CONTROL RELAY DOLLARS ACCEPTED STACKER SOLENOID NOT USED SHIELD MOTOR MOTOR COIN LOCKOUT HOPPER MOTOR RIGHT HOPPER MOTOR CENTER HOPPER MOTOR LEFT Figure 4 5 Schematic Diagram Computer Control Board Sheet 3 25238801 4 91 BC 3500 Bill and Coin Changer 47 OHM LL COIN DETECTOR LEFT RI gt HEAD 1 PULSE R127 C34 R129 V 1 pF au m 6 NPN MPS6521 9 EN D10 Rule 1033 1N4148 gt TEST SWITCH LEFT R123 24 R134 09 gt 1 ANALOG R122 gt TEST SWITCH RIGHT Riss eT 100Ko0 c29 57 R142 1000HM gt 2 PULSE gt vr 9 R159 R151 01 pF AuF 16 NPN MPS6521 R126 9 033 UF R125 gt STACKER MONITOR SWITCH dur ize 100 OHM 5 gt gt TRANSPORT MOTOR TACH 01 uF T 100 OHM vr cao T ot pF gt CURRENT SENSE ca 4 5 gt CURRENT SENSE T m 100 OHM gt vr 01 uF 100 OHM gt 01 uF 100 OHM gt I 1000 pF 4 92 25238801 Section 4 Troubleshooting 5 VDC R137
55. NRI Acceptor only not shown NRI G 13 1 25 Mars ME330 1 25 Qty 6 33 Figure 6 12 Dual Bill Stacker Assembly 6 35 34 17 33 3 a E ee ee Zu y 20 31 4 19 25238801 20 21 29 30 31 32 25238801 65046804 45052501 25156911 35072001 35072101 45082202 25178401 45052601 35072801 21150509 25178501 25158001 25098403 25178601 25178701 25178801 21534705 70143003 70146003 35072201 45052901 25179701 70113204 35072301 35099701 25179001 21073102 21082901 21083001 25054801 35072401 35072402 70146004 70146010 70143004 25179101 70146003 25179202 70143003 21534706 70143003 21534707 70143003 35072501 25179501 Figure 6 12 Dual Bill Stacker Assembly Description Qty DualBill Stacker Assembly SUPPOMt PPP ETUR 1 6 1 2 E 1 Front PESE 1 BOX GACH se 1 Separator Chute Assembly 1 eso cc 2 Solenoid Assembly 1 Solenold Bracket Baume a e e oaa Rena dere ado 1 Stop
56. ON OFF mode selection Press either the a or v button to switch between the ON and OFF mode The normal position for standard validation BILL B CHECK ON provides maximum security against bogus bills This is the factory setting and Rowe strongly recommends its use for all but the most severe environments The BILL B CHECK OFF position improves acceptance of bills which are contaminated with metal chips or dust but also reduces protection against bogus bills Press the FUNCTION button to advance to the BILL TEST ON OFF mode selection Press either the A or v button to switch between ON and OFF The BILL TEST mode will allow you to test bill acceptance without disturbing any of the other machine functions If the BILL TEST is not desired leave the mode set to OFF and go on to Step 18 To operate under the BILL TEST mode leave the option ON then move the slide switch to the normal position The display will show STORING NEW DATA then BILL TEST MODE At this time any bills inserted into the transport will be validated normally Ifthe bill is accepted it will be stacked in the bill stacker and the display will show GOOD X where X is the denomination just accepted The machine will not payout change will not advance the dollars accepted counter and will not advance the audit totals while in the BILL TEST mode Ifa bill is rejected the display will show the normal reject message See Section 4 for an explanation of the rej
57. Polarized Header Polarized Header Polarized Header Polarized 4 7 uF 4 7 uF 6800 uF 2200 uF 1000 2200 2200 uF MR752 1N4004 1N4004 1N4004 MR820 MR820 MR820 1N4004 1N4004 1N4004 MR752 200 uH 200 uH 200 uH 7 Circuit 6 Circuit 13 Circuit 7 Circuit 18 Circuit 7 Circuit 3 Circuit 70023806 70023806 70023601 70023610 70028117 70025104 70028311 70028311 70028309 70028305 70025107 70021555 70023610 70023604 70035201 70035201 70035201 70035201 70035010 21822506 70035005 70035005 70035005 70035017 70035017 70035017 70035005 70035005 70035005 70035010 35066802 21513502 21513502 21513502 70075007 70075006 70075013 70075007 70075018 70075007 70075003 25238801 0801 0802 Transistor NPN Transistor NPN 5 06 5 06 Note All resistors are 4 watt 5 unless otherwise noted R801 R802 R803 R804 R809 R810 R811 R812 R822 R823 R824 R825 R826 R827 R828 R829 R830 R831 R832 R833 R834 5801 5802 5803 VR801 VR802 VR803 VR804 25238801 Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Fil
58. R813 2 50 OHM 30 WATT 1 ON CHASSIS 3801 1 2 3 4 5 7 S FILTER 5 VDC COIN ACCEPTOR SWITCHED 30 VDC STACKER SWITCHED 30 VDC COIN ACCEPTOR AN 3201 BR DOLLARS ACCEPTED 30 VDC UNSWITCHED 10 VDC SWITCHED 120 VAC NEUTRAL 120 VAC NEUTRAL POWER CONTROL RELAY 120 VAC SWITCHED 120 VAC SWITCHED EARTH GROUND LEFT TEST SWITCH CENTER TEST SWITCH RIGHT TEST SWITCH BUCKET CURRENT SENSE BUCKET CURRENT SENSE Figure 4 2 Schematic Diagram Power Supply 25238801 4 73 BC 3500 Bill and Coin Changer P802 D818 VR804 14 8 VDC SR 5 1804 OUTPUT ON OFF 4 sp 0814 LM2576T ADJ 7 R824 224 1 R825 2KO 1 9802 100 R830 0816 VRB03 voc 1 1803 2 FEEDBACK 0813 LM2576T ADJ R822 10 KO 1 R823 1 8 1 C813 22uF 30 OUTPUT ON OFF FEEDBACK GND R804 LM2576H ADJ 0804 gt 47 1 R832 2 0 1 0819 ces 2200 uF 63V R809 C801 C816 47 pF 4700 R811 50 4 74 25238801 Section 4 Troubleshooting 12 R301 POWER GROUND 12 COMMON TRANSPORT GROUND OUT OF SERVICE LAMP D801 gt 2200 pF Q 16 5VDC SWITCHED 30 8802 REG FIXED 5V GND 1000 pF QV 120 VAC
59. Troubleshooting Chart 060 at the end of this HOPPER EMPTY troubleshooting 4 44 25238801 Section 4 Troubleshooting R HOPPER EMPTY Symptom The right hopper is empty Corrective Action The bill changer was shutdown because the count from the right hand hopper was not satisfied within 1 80 seconds One change bucket will have an incorrect change load from right hand hopper 1 Check theright hand hopper If itis not empty or low coins check for dirt buildup on the coin path or a jammed hopper Ifthe hopper looks OK check the change buckets to see if one is overloaded with coins from the right hand hopper Ifitis overloaded check the right hand coin detector or the wiring to the detector Ifthese check OK replace the CCC Ifthe buckets are not overloaded reset the bill changer and TEST VEND to see if the right hand hopperruns Ifthe motor does not run check the motor and the wiring to it Ifitis OK replace the CCC To restore the bill changer to operation press the FUNCTION button after correcting the problem NOTE Ifa customer has been shortchanged on a 10 or 20 bill when this fault occurred after resetting the changer to normal operation the display will show AMT DUE X Y Z with X Y and Z being the number of coins or tokens the customer is owed from the left center and right hoppers respectively For a more complete troubleshooting sequence refer to Troubleshooting Chart 060 a
60. View Dual Bill Stacker The dual bill stacker in Figure 1 4 has the capability ofstacking bills in two separate bill boxes This feature allows the bill changerto alternate between thetwobill boxes or to separate bills by denomination This function is controlled by the CCC which activates a solenoid driven lever inthe stacker When this lever is in its rest position it acts as a stop to position the falling bill in line with the upper bill box When energized this lever drops out of the way and allows the bill to fall to the lower bill box position Once the bill is positioned properly a signal from the CCC activates drive circuit in the stacker As stacker leaves home position a single cam switch closes and performs two functions Figure 1 4 Dual Bill Stacker 25238801 Inlet LED Cam Switch 1 3 BC 3500 Bill and Coin Changer tholdsthetriac drive circuit ON and also activates the stacker monitor line to the CCC e When the stackercompletes its cycle the cam switch opens stopping the stacker motor and deactivating the monitor line to signal the CCC that itis ready for the next cycle Coin Acceptor Thecoinacceptor checks the coins for which it was designed to determine their validity Each coinis checked for thickness diameter weight and metallic content Ifthe coinis deformed or invalid itis directed through the coin acceptor to the coin return cup Genuine coins are directed through th
61. as the bill is inserted and while the transport is running 2 GOOD 1 will appear when the bill is validated and stacked 3 Ifbills in good condition are rejected frequently note the reject message on the status display and refer to Section 4 for troubleshooting information 4 Ifthe machine is set up to accept other bills the previous checks should also be performed with all other denominations When the other denominations are accepted the display will show GOOD where XX represents the denomination 2 16 25238801 Section 2 Installation amp Programming DISPENSING TOKENS Aunique situation exists when dispensing tokens while inthe MC mode The ability to payouta progressive bonus is allowed even if payoutis normally an extended vend ofa lower denomination Normally in the NON MC mode or when paying out coins some denominations require an extended dispense direct payout replenish cycle In each ofthese cases the larger denomination is paid out at exactly two times a lower denomination While this is correct for dispensing coins it may not be desired when dispensing tokens Foreaseofdiscussion an example will be presented below that will explain the setup and operation for progressive bonus payouts oftokens Inthe following example the denominations listed will beacceptedandthe number of tokens listed will be dispensed Denomination Base Tokens Bonus Tokens Total Tokens 1 4 0 4 2 8 1 9 5 2
62. bill 25238801 3 1 BC 3500 Bill and Coin Changer 7 Themagnetichead musthaveabevelled edge on both front and back to keep both bill edges from becoming caught in forward or reverse 8 Nylonrollers onthe magnetic head assembly mustrotate freely No dirt moisture burrs projections orrough spots can be on the magnetic heads or magnetic head holder Drive Roller Drive Roller Timing Belt ICH Drive Roller Exit Flipper Drive Roller VF Figure 3 1 Transport Check Points FILLING AND EMPTYING THE BC 3500 The dispensing mechanism operates onan escrow principle Change fora vend must be in the escrow buckets when the customer inserts a bill After change is dispensed the buckets must immediately refill for the next customer Because of this certain steps must be followed when filling or emptying the changer or when resetting the changer ifithas shut down FILLING THE CHANGER When filling changerthatis empty the coin buckets mustbe filled with their proper load of coins before the machine can be put into operation After the hoppers have been loaded and are in place 1 Turn the power switch ON and depress the LEFT TEST SWITCH once This will start the hoppers and load the left coin bucket with the proper coins 2 Waituntil the hopper motors haveall stopped and press the LEFT TEST SWITCH again Proper change should be dispensed and hopper motors will start to refill the bucket again 3 Repeatst
63. bills ora significant number of bills reject forthe samereason Besureto try different bills and bills of different denominations Ifthey accept the bill being rejected has some property the CCC finds abnormal REJECT BILL A Symptom The bill failed validation because ofa lack ofa magnetic signal Corrective Action 1 Replace the Mag amp transport 2 Replace the CCC REJECT BILL B Symptom The bill failed validation Corrective Action 1 Replace Mag amp transport 2 Check cleanthetwo bill pressurerollers under the magnetic head s may have metal particle contamination 3 Replace REJECT BILL C Symptom The bill failed validation Corrective Action 1 Replace Mag amp transport 2 Check for good spring tension on the two bill pressure rollers under the magnetic head s 3 Replace the CCC 4 16 25238801 Section 4 Troubleshooting REJECT BILL D Symptom The bill failed validation Corrective Action 1 Replace Mag amp transport 2 Replace CCC REJECT BILL E Symptom The bill failed validation Corrective Action 1 Checkthe VR VT cells for proper voltages and switching refer to Section 3 2 Replacethe VR cell VT cell VR VT LED or transport 3 Replace the REJECT BILL F Symptom The bill failed validation because there is far too much magnetic signal Refer to REJECT BILL B REJECT BILL G Symptom The bill failed
64. can be made however the encoder on the back of the motor can be checked The computer detects pulses from this encoder for speed control 1 Besure that the Anti Pullback feature is disabled before performing this check 2 Remove the transport from the machine but keep it plugged in and keep the bill changer power 3 6 25238801 Section 3 Routine Service 3 Turnthetransport overand connect the Common lead ofa voltmeter to P701 Pin 10 Connectthe other lead to P701 Pin9 Turn the transport motor drive shaft very slowly by hand The meter should alternately read voltages below 0 7 VDC then above 3 8 VDC 4 Onerotation ofthe motor drive shaft will produce 100 pulses 5 Ifyou were using the Anti Pullback feature be sure to re enable it Testing BC 3500 Transport Photocells The transport photocells are automatically checked each time the transport is turned on Each photocell and light combination goes through a short test and brightness adjustment process This process continues as long as transportreceives power No adjustments can be made however a bad photocell can be detected witha voltmeter The following measurements are all made with the Common lead of the voltmeter connected to P701 Pin 10 onthe transport the voltmeter should have a 10 megohm impedance Photocell VI Transport Inlet VF Flipper Cell VT Transmissive Cell VR Reflective Cell Action No Action Leave the inlet open
65. for more than five seconds the bill changer will go into SELF CLEAR 4 14 25238801 Section 4 Troubleshooting REJECT LOST TACH Symptom The tach signal from the transport was lost This is arejectmessage The bill was rejected because the CCC cannot control the transport motor speed without a tach signal Corrective Action 1 Anobjectis possibly hung up or jammed in the track 2 Check for atach signal as outlined in Test Procedures in Section 3 Replace the transport ifthe tach is bad 3 Check for intermittent connections in the wiring from the transport to the CCC P4 Pin 9 4 Ifall ofthe preceding checks are OK replace the CCC REJECT VF OPEN Symptom The flipper cell opened too soon This is arejectmessage The bill was rejected because the VF cell opened during validation The billis possibly torn orit may havea hole init An object is possibly hung up orjammed in the track near the flipper Ifbills are frequently rejected for this message take the following corrective action Corrective Action 1 Check fortight binding or sticky flipper operation 2 Check for an intermittent open circuit in the wiring to the VF cell from CCC pin 7 3 Ifthepreceding checks do not find the problem replace the CCC Ifa bill is left in the transport for five seconds the bill changer will go into SELF CLEAR 25238801 4 15 BC 3500 Bill and Coin Changer BILL PARAMETER REJECTS Take corrective action only fall
66. giving an incorrect signal one of the hopper motors may have been running in standby mode 1 Thecenter LED onthe dispenser may have burned out Ifthe LED is still OFF check the wiring to that LED Check the LED and replace it ifitis defective 2 Ifall LEDsarenotlit check the 5 VDC LED onthe power control center Ifitis not lit check the power supply If itis lit check 5 power distribution lines in the harness Blue wires 3 Press the FUNCTION button Ifthe message reappears check for dirt on right detectors and LED Ifthey are clean check the coin photodetector per Section 3 If they are OK check the wiring from the photodetectors to the CCC for an open connection ora short to Ground Ifno problems are found replace the CCC 4 Ifthismessage does not reappear after resetting the bill changer check the wiring to the hopper motors and coin detectors Ifno problems found replace CCC To restore the bill changer to operation press the FUNCTION button after correcting the problem NOTE This error code may be the result of a leaky output to the left hopper drive motor from the CCC Ifthis is the case replace the CCC For amore complete troubleshooting sequence refer to Troubleshooting Chart 030 at the end of this COIN DETECTOR troubleshooting 25238801 4 31 BC 3500 Bill and Coin Changer CK COIN DETECTORS Symptom More than coin detector was blocked while the bill changer was in STAND
67. ifthe J1jumperis installed wrong Use position 1 2 for the CMOS 80C196 and position 2 3 for the NMOS 8097 RESET CIRCUIT The reset circuit is based on U21 whichis a low voltage detector circuit Voltage is applied to Pin 2 from the 5 voltregulator VR1 When the input voltage on Pin2 reaches the proper level the Reset output on Pin 1 goes HIGH When Reset goes HIGH U20 Pin 16 also goes HIGH taking the processor out of reset Reset also goes to the base of Q18 which controls RAM selection battery power and the switched 12 volt source With U21 Pin 1 LOW RESET active Q18 is OFF R74 will pull down the base of Q9 017 and 020 keeping all three turned OFF With Q9 OFF the RAM chip select from U12A Pin 3 is blocked form reaching the RAM 010 R73 pulls the RAM chip select up and keeps it deselected With Q17 OFF Q15 stays OFF allowing the battery voltage to be applied to the RAM U10 Pins 26 and 28 through R150 The battery voltage will allowthe RAM toretain its memory during RESET and whenever there is no power applied to the board With Q18 OFF 02015 kept OFF by R107 which in turn keeps Q13 OFF which leaves the switched 12 voltsupply OFF When 021 Pin goes HIGH RESET not active 018 supplies 5 volts to the bases of Q9 Q17 and Q18 turning each of them ON 4 64 25238801 Section 4 Troubleshooting With Q9 ON the RAM chip select form U12A Pin 3 is allowed to pass through Q9 and be applied to the RAM 010 Pin
68. incorrect signal Inorderto prevent spurious payouts the CCC immediately locks outall coin switch inputs ifitreceives an incorrect signal from the coin switches Thereafter the bill changer will still accept bills but it willno longer take coins 1 Pressthe FUNCTION button Ifthis message doesnot reappear check the wiring to the coin switch circuit board for an intermittent short to Ground Ifthe wiring is OK the problem may be in CCC or coin switch circuit board 2 Ifthismessage reappears after resetting unplug the coin switch circuit board from the main harness and try again Ifthis message reappears replace the CCC Ifit doesn t replace the coin switch circuit board For a more complete troubleshooting sequence refer to Troubleshooting Chart 020 at the end of this COIN SWITCH troubleshooting 25238801 4 27 BC 3500 Bill and Coin Changer 4 28 Chart 020 Bill Changer Doesn t Accept Coins Works OK With Bills Display shows CK 25 COIN SW OR CK 50 100 COIN SW OR CK COIN SWITCHES One or both of the con switch inputs to the CCC are or were showing an incorrect signal Press the FUNCTION button Does the message reappear Check for an obstruction or other condition that might cause cons to hang up while they pass through the coins switch slots Check for an intermittent short to Ground on W Y and W BR wires from the CCC P5 to the con switch Possible defective coin switch or CCC U
69. intermittent signal Check the cells for proper switching Ifthe cells are OK check the wiring from the VF cell to the CCC P4 Pin 7 fora possible ground to the chassis and VI cell to the CCC P4 Pin 16 5 ofprevious checks are OK replace the CCC Ifa bill is left in the transport for five seconds the bill changer will go into SELF CLEAR REJECT LONG VF Symptom The flipper cell was blocked for too long atime This is arejectmessage The bill was rejected because the VF cell was covered too long Ifthis message appears often with good bills check for tight VF flipper operation incorrect transport to stacker alignment oranonoperating stacker Ifa bill is left in the transport for five seconds the bill changer will go into SELF CLEAR 4 10 25238801 Section 4 Troubleshooting REJECT VT AGAIN Symptom The transmissive cell was covered This is arejectmessage A bill was rejected because the VT cell recovered while the bill changer was in the process of validating a bill Ifbills are rejected frequently with this message check for a piece of paper or other material in the transport The VT cell may be giving an intermittent signal Corrective Action 1 Checkthe VT cell for properswitching Ifthe cellis OK check the wiring from the VT cell to the CCC Pin 10 for an intermittent open connection 2 Ifall ofthe preceding checks OK replace the CCC Ifthe bill is left in the transpo
70. kQ 220 kQ 220 kQ 220 kQ 220 kQ 220 kQ 220 kQ 220 kQ 10 10 10 10 10 220 kQ 220 kQ 220 kQ 220 kQ 220 kQ 220 kQ 220 kQ 220 kQ 220 kQ 820 kQ 10 10 1 10 10 10 10 10 100 Q 10 Section 4 Troubleshooting 79905224 79905224 79905224 79905224 79905224 79905224 79905224 79905224 79905224 79905224 79905224 79905224 79905224 79905224 79905224 79905224 79905224 79905224 79905224 79905224 79905224 79901103 79901103 79901103 79901103 79901103 79905224 79905224 79905224 79905224 79905224 79905224 79905224 79905224 79905224 79901821 79901103 79901103 79901102 79901103 79901103 79901103 79901103 79901103 79901101 79901103 BC 3500 Bill and Coin Changer Computer Control Board 65077450 continued R83 R84 R85 R86 R87 R88 R89 R90 R91 R92 R93 R94 R95 R96 R97 R98 R99 R100 R101 R102 R103 R104 R105 R106 R107 R108 R109 R110 R111 R112 R113 R114 R115 R116 R117 R118 R119 R120 R121 R122 R123 R124 R125 R126 R127 R128 4 98 Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film
71. not satisfied within 180 seconds One bucket will have incorrect change Is the hopper empty or low on coins YES Reload the bill changer Remove the hopper and look into the change buckets Is one bucket overloaded with coins from the hopper The coin detector may be shorted Replace the photodetector assembly with the part indicated in the Parts Catalog Press the FUNCTION button Leave the hopper out TEST VEND one denomination that will dispense at least The CCC board may have a one coin from the hopper Does the shorted coin detector input motor run properly Replace the CCC See the chart titled ONE OR MORE HOPPER MOTORS FAIL TO RUN NOTE Make sure the change load in the buckets is correct before restoring the machine toservice Check the hopper for poor coin pickup The most likely causes are dirt buildup in the coin path or worn parts Also check for a jammed hopper MC DISPENSE MODE If the problem recurs exchange 1 Since all three hoppers must appear empty before the bill hopper replace the hopper the changer shuts down this message HOPPERS EMPTY problem remains the same hopper does not indicate any one particular hopper Check all position replace the CCC ap three hoppers for the conditions indicated in this chart 25238801 4 47 BC 3500 Bill and Coin Changer CK STACKER Symptom The stacker did not return to the HOME position If
72. obtain coins from all three hoppers again hoping to find that the changer has been filled If it has the computer will simply continue using all three hoppers again if it has not it will run on the last operational hopper until it is empty and at that time the machine would go into the OUT OF SERVICE or SHUTDOWN mode Operation in the NON MC mode This mode must be used if the hoppers are loaded with coins or tokens of different values The count required from each individual hopper must be satisfied during each replenish cycle or the machine will go into the OUT OF SERVICE or SHUTDOWN mode 6 Press the FUNCTION button and the display will change to HOP VAL x The HOPper VALue option allows you to select the denomination of the coins or tokens that will be dispensed from each hopper see Table 2 3 for the list of denominations If a hopper value is set to dashes that hopper will not dispense any coins at any time The computer must know the value of coins used for one important reason The BC 3500 supports a correct payout feature the computer simply will not allow you to program a payout that does not total the amount taken in unless you set at least one hopper value to tokens The correct payout feature prevents programming errors and the resulting over or underpayment 7 The left two dashes will be blinking Press the VALUE button to step through the possible hopper denominations Ifin the MC m
73. stop bracket and mounting plate so that the bottom bill box 15 aligned with the upper bill box and chute guides in the followingmanner Figure 3 15 Bill Stop Flipper Adjustment Figure 3 16 Mounting Plate Adjustment 25238801 3 17 BC 3500 Bill and Coin Changer 2 3 18 Adjustthe lower bill box stop bracketand mounting plate so that the bottom bill box is aligned with the upper billbox and chute guides by A Loosenthe two 8 32 screws A holding the mounting plate C to the stacker B Loosenthetwo screws B holding the mounting plate to the cabinet C Movethemounting plate around until proper alignmentis obtained D Tightenall fourscrews Refer to Figure 3 16 and make sure that bill boxes are tight against the chute guides A to get proper stacking Referto Figure 3 17 and loosen the two 28 32 screws A in the lower bill box stop bracket D Push the lower box tightagainstthe chute guides Push the lower bill box stop brackettightagainstthe bill box and tighten the two 8 32 screws Check that the spring wire on the top door is properly positioned by leaving the upper bill box unlatched let the bill box stick out approximately 2 inches Slowly close the top doorand verify that the spring wire pushes the upper bill box into the latched position see Figure 3 17 25238801 Section 3 Routine Service 7 Iftheupper bill box does not push into the latched position bend the spring wire out f
74. the FUNCTION button ERROR Symptom Unknownerror code xxx Corrective Action The changer detected an unknown error 1 Press the FUNCTION button to reset the bill changer 2 Runafewtestvends 3 Ifthe error returns replace the CCC 4 IfOK put the changer back in service and watch for recurrence of the error 4 38 25238801 Section 4 Troubleshooting Chart 040 Shutdown Out Of Service Lamp Lit Display shows L DETCTR ON LONG DETCTR ON LONG OR R DETCTR ON LONG During the last replenish cycle the system detected a coin pulse from the dispenser that was much longer than normal Most likely one of the change buckets has an incorrect change load Are all three photodetector LED s lit YES Check the wiring to the LED in Press the FUNCTION button the back of the dispenser into SHUTDOWN Replace any unlit LED with the part indicated in the components list for the power supply board Does the machine go back A new status message IF ALL 3 LED S ARE OUT will appear See the Check for a restriction in the troubleshooting chart upper coin chute that would hold up coins Is the 5VDC LED on the power control center ON for the new message NO YES Check the O BR O B and O G wires from the CCC to the photodetector for an intermittent open circuit A defective CCC Replace with a new CCC Refer to the chart Is the 5VDC much brighter than the other 5VDC F
75. the VF cell from the CCC Pin 7 Check the rear portion of the transport track for any condition that would cause a bill to slow down or hang up soft drink residue catsup burrs in the track etc Thedrive belts of the transport may be broken or slipping Check them and replace the drive belts ifnecessary Ifnone of the preceding steps find the problem replace the CCC Ifa bill is left in the transport for five seconds the bill changer will go into SELF CLEAR 25238801 4 13 BC 3500 Bill and Coin Changer REJECT SPEED Symptom The transport motor speed is not correct This is arejectmessage The bill was rejected because the transport motor did not run at a constant speed during validation Corrective Action 1 Anobjectis possibly hung up or jammed in the track 2 Ifbills are frequently rejected for this message check fortight binding orsticky rollers belts or flipper 3 Check thatthe timing belt tension is nottoo tight 4 Checkthatthe 12 VDC supply in the power control center is correct 5 Check for an intermittent connection in the wiring for the 12 VDC supply the Red Black and Shield wires or the White Black encoder signal wire 6 Check themotorand timing gear backlash 7 Ifallofthe preceding checks are OK replace the transport 8 Iftheproblem still exists replace the CCC 9 Replacethe power control center ifreplacing the CCC does not correct the problem Ifa bill is left in the transport
76. the bill stacker in the bill changer 6 Turn the power ON and check stacker operation 25238801 3 13 BC 3500 Bill and Coin Changer Adjusting the Stacker Pusher Plate 3 14 Turn the power OFF and remove stacker from changer Loosen the four mounting screws holding the motor plate as shown in Figure 3 12 Hold the motor brake IN disengaged and manually rotate the motor shaft until the cam activates the stacker switch Laythebillstacker on its side with motor ontop the motor shaftuntil the pusher plate is all the way back Move the pusher plate out by prying on the top end of the pusher plate with a small screw driver until it is approximately 1 8 inch hole in the top support plate as shown in Figure 3 12 Tighten the four motor mounting screws and install the stacker in the bill changer Turn the power ON and check stacker operation 160 110 lt Figure 3 12 Pusher Plate Adjustment 25238801 Section 3 Routine Service Adjusting the Upper Bill Box Refer to Figure 3 13 as you do the following four steps 1 2 Makesurethatthe upper bill box C is tight against chute guides A Ifitis not do the following procedure Loosen the two 8 32 screws B oneach of the two support brackets D Push the upper bill box C tight against chute guides Push the support brackets until the bill box catch wire is horizontal and tight agai
77. the buckets could have an incorrect change load 1 Most likely the problem is not electrical Probable causes are Faulty hopper motor brakes or worn parts on hopper motors 2 Also thepossible causecould be intermittent connections to the coin detectors detector LEDs or wiring 3 Torestore the bill changer to operation press the FUNCTION button after correcting the problem For amore complete troubleshooting sequence refer to Troubleshooting Chart 050 at the end of this EXTRA COIN troubleshooting 25238801 4 41 BC 3500 Bill and Coin Changer Chart 050 Shutdown Out Of Service Lamp Lit Display shows EXTRA L HOP EXTRA HOP OR EXTRA COIN R HOP Since the last time the bill changer was reset it may have dispensed two more coins than it should have Most likely one of the change buckets has an incorrect change load Check the indicated hopper motor for faulty brake operation or coasting armatures If bad replace the motor The computer received wrong count signals Check the O G O BR and O B wires from the CCC P4 amp P5 to the dispenser Check the 5 Blue wire and the Ground Black wire to the dispenser Check for dirt or film on the photodetector and LED Clean if dirty Make several test vends If the problem recurs replace the CCC If not restore the machine to service and watch for recurrences NOTE Make sure change load in buckets is correct before restoring mach
78. the machine is in SHUTDOWN and this message is showing the bill stacker monitor input is active 1 Leave the power ON Disconnect the main harness at the bill stacker Press the FUNCTION button 2 Ifthemessage disappears replace the bill stacker If the message reappears replace the computer control center 3 Ifthemessagestill exists check the stacker monitor line Green White wire from the stacker plug to the CCC fora short to the chassis 4 Thestacker cam switch may be out of adjustment the stacker relay may be stuck the stacker motor brake may be stuck or the motor itself may be defective 5 Torestore the machine to operation press the FUNCTION button after correcting the problem For a more complete troubleshooting sequence refer to Troubleshooting Chart 070 CK STACKER NL Symptom The stacker engages but does not leave the HOME position 1 Leave the power ON Disconnect main harness at the bill stacker Press the FUNCTION button 2 Ifthemessage disappears replace the bill stacker If the message reappears replace the computer control center 3 Ifthemessagestill exists check the stacker monitor line Green White wire from the stacker plug to the CCC fora short to the chassis 4 Thestacker switch may be out of adjustment the stacker relay may be stuck the stacker motor brake may be stuck or the motor itself may be defective 5 Torestorethe machine to operation press the FUNCTION button a
79. the upper bill box plus 1000 bills in the lower bill box however since it is unlikely that the machine will take in the same number of bills in both bill boxes the capacity may be limited to something less the stacker is filled when either bill box reaches 1000 bills Alternate Mode 1000 bills in the upper bill box plus 1000 bills in the lower Bills are not separated in order to fill both boxes to maximum capacity 3500 Quarters NOTE For escrow bucket capacities see Table 2 1 25238801 BC 3500 Bill and Coin Changer Temporarily Out of Service Lamp This lamp is located onthe top doorabove the bill and coin inlet area It lights whenever the machine is empty of change or shutdown due to some malfunction In addition the 40 VDC LED will normally go outifthe out of service lampis lit Press the FUNCTION button on the CCC to turn the OUT OF SERVICE light offafter the machine has been reloaded or ifthe malfunction has been repaired ThetemporarilyOUT OF SERVICE lampalso lights during all transporterrors These errorsinclude recoverable errors The OUT OF SERVICE lampwill turn OFF ifarecoverable error condition clears by itself Thechangerwillshutdownforreasonsotherthanbeingempty specificallyifafaultormalfunctionofthemachine occurs Whenthechangershutsdown amessagewillappearonthe displaylocatedonthecomputerboard This messagewillgreatlyaidthe service personinquicklydeterminingthe malfunctionorfaultypart seeSection4 Troubleshooti
80. this check 25238801 Section 4 Troubleshooting Bill Transport Fails to Run in One or Both Directions Works OK for Coins and Test Switches Does the transport run in one direction NO YES Does the transport run forward NO YES NO YES Cover the VI cell Does the transport run Check the wire from J202 Are the timing belts Does the display show in a runaway condition pin 1 to P3 pin 2 for an too tight VALIDATING open circuit YES NO Replace the Check the VI Check the transport Check for 12VDC at motor cell Section 3 motor and from 1 J202 pin 1 pins 2 and 3 to J701 pins 11 and 12 for an open circuit Adjust the timing belt tension following the Check the Replace the procedure in Section 3 Yellow wire power control of this manual at J706 pin center 7 for a short Replace Replace to Ground the main the CCC harness Check for an open circuit Check the transport between P706 pins 1 13 and encoder wiring at J701 pins 1 13 Replace J706 pin 9 to P4 pin 9 the CCC Is there an open circuit Replace the Check for voltage between transport J701 pins 11 and 12 while harness covering Vl Is voltage assembly present Replace repair Replace the main harness the CCC Check the main Replace the harness wiring motor for continuity of motor wires Replace the CCC 25238801 4 57 BC 3500 Bill and Coin Changer Bill Changer Steals Coins Works OK with Bills How often does this h
81. to prevent anyone from being successful in these attempts but such activities could lead to jams in the transport and the attendant service calls As an added deterrent the changer allows you to set up a special temporary OUT OF SERVICE condition if the computer detects that the transport motor has moved during a time when it was turned off Ifthis feature is enabled the computer monitors the encoder signal of the transport motor during periods when the motor should notbeturning The action of pulling a previously accepted bill from the machine will invariably cause the motorto be turned Even very slight movement will be detected and when it does the Control Computer takes the following action The motoris instantly turned ON in the reverse direction This will assist in keeping the transport free ofjams The Display will freeze and the motor will continue torun inreverse forabout3 seconds Atthis time the changer will go OUT OF SERVICE with the display showing PLBK cdDhh mm AGO where dD the number of days hh the number of hours and mm the number of minutes that have passed since the changer went OUT OF SERVICE for this reason This time will continue to increment and will be displayed even after the temporary shutdown condition expires and the changer goes back into normal service itcan only be cleared by pressing the FUNCTION button When you clear this timer the display will briefly show PLBK TIMER CLR D CAUTION
82. top into the mouth of the hopper 3 Slowlyrelease the twist asthe bag empties Avoid spilling coins into the changer Empty the bag by grasping the bottom and shaking it to dislodge coins in folds of the bag Push the hopper back into place 4 Load the change escrow buckets with change by pressing each of the three TEST VEND switches one atatime Repeat this process for each test switch and verify that the change that was dispensed is correct 5 CoinI D stickers are supplied with the machine to Figur 23 Loading Hoppers identify the coin denominations in each hopper Attach one ofthese stickers on eachhopper so that the coin denomination can easily be identified NOTE Hoppers may be loaded with either dollar coins quarters dimes nickels or tokens unmixed depending onthe type of hopper used Make sure thatthe value of coins loaded into the hopper agrees with the values programmed into the computer during the HOPPER VALUE HOP VAL step the setup UNLOADING THE HOPPERS Refer to Figure 2 5 and unload the hoppers as follows 1 Pullthe hopper forward to its stop point 2 Placethe opening of the coin bag overthe mouth of the hopper wrapping the lip of the bag around the handle Grasp the bag and handle with one hand tilt the hopper back release the latch and slowly tip the hopper forward while holding the bag against the front of the hopper 3 Holdthe securely while you tip the hopper forward
83. uF 70028514 CR301 Sensor LED Pair 70033501 Q301 CR302 Sensor LED Pair 70033501 Q302 CR303 Diode Silicon 70035007 CR304 Diode Silicon 70035007 Q303 Transistor Silicon NPN 70030007 Q304 Transistor Silicon NPN 70030007 Note All resistors are 4 watt 5 unless otherwise noted R301 Resistor Carbon 100 Q 79901101 R302 Resistor Carbon 150 Q 79901154 R303 Resistor Carbon 150 Q 79901154 R304 Resistor Carbon 150 Q 79901154 R305 Resistor Carbon 150 Q 79901154 gt n o lt lt o z c 4 80482 03 Figure 4 8 Circuit Board Layout 25238801 4 105 BC 3500 Bill and Coin Changer 4 106 35134401 C B ASSY Qe ACCEPTOR INTERFACE CHANGER COIN ACCEPTOR P1 COMMON ENABLE 9 UNUSED COIN 1 COIN 2 4 UNUSED Figure 4 9 Electric Coin Acceptor Interface 35134401 25238801 Section 4 Troubleshooting Circuit Board Assembly Electronic Coin Acceptor Interface 35134401 C1 Capacitor Monoceramic 1 uF 70028514 1 Polarizing Wafer 90 8 Circuits 70076008 P2 Terminal Strip 100 Double Row 90 70089535 R1 Resistor 1 4W 5 10 79901103 25238801 4 107 BC 3500 Bill and Coin Changer Interconnect Circuit Board Assembly 45076402 Rev B D1 Diode Silicon 70035006 02 Diode Silicon 70035006 03 Diode Silicon 70035006 P1 Wafer Polarizing 7 Circuit 70075007 P2 Wafer Polarizing 15 Circuit 70080515 Wafer Polarizing 3 Circuit 7007
84. 0 5 25 10 40 15 55 20 80 40 120 Following the payout programming rules discussed earlier in this section theright escrow bucket will hold 10 load of 55 tokens the left escrow bucket will hold the 5 load of 25 tokens and the 1 load of 4 tokens will be held by the center escrow bucket Besure MC PAYOUT issetto ON and the HOPper VALue for the hoppers is set to one of the three token values T1 T2 T3 1 2 5 10 and 20 to YES inthe ACCEPT mode coin denominations except 1 coins must be set to NO Press the FUNCTION button to move to the PAY mode with the display showing PAY XX MC Use the up and down arrow buttons to set the payoutto 4 Push the VALUE button to display the 2 payout The display will show 2 8 BONUS Push the up and down arrow buttons to set the Xto the value of 1 This display indicates that a 2 will payout 8 which is twice the 1 payout plus one bonus token Push the VALUE button to display the 5 payout Use the up and down arrows until the display indicated 25 tokens Push the VALUE button to display the 10 payout Use the up and down arrows until the display indicated 55 tokens Push the VALUE button to display the 20 payout The display will show 20 110 X BONUS Use the arrow buttons to change the value to 10 This indicates that 20 will pay 110 twice the 10 payout of 55 tokens plus 10 more bonus tokens for a total of 120 Because the 2 and
85. 0000005 2 4 Power Control Center Figure 1 8 iicet 1 8 Transport Check Points Figura 3 1 tu 3 2 ToStacker Alignment Figure 3 10B ei eed te ad d dr ee ed ad dv a 3 13 View Bottom Fig re T I osre sse seed iid seed esee eodd seed RE rd Hc a s 1 3 7906152 M 1 2 25238801 vii Coin Hoppers Hold nickels dimes quarters dollar coins or tokens 5 i EH Coin dispenser behind hoppers Contains drive motors coin counting photocells and escrow buckets for dispensing change Power Contral Center Contains the test vend switches dollar accepted counter circuit breakers on off switch EMI filter step down transformer power relay voltage regulator motor and solenoid drivers and power supply circuit board y X X Computer Control Center CCC Controls validation and change making functions Also contains the status display PROgram NORMal switch and the function switches keys Figure 1 1 BC 3500 Major Components viii Bill Transport Receives the bill that is inserted by the customer and moves the bill into the machine Contains sensors which are used to determine the validity and denomination of the bill the bil is determined to be v
86. 01 35082005 35114501 35036003 35114401 70143801 70146004 B0031936 70143004 25194102 25238902 25193402 25238902 25193605 Ref 35080003 35080101 Ref 25196403 35096404 35081602 Ref 3508004 35080301 25243201 35113601 45058408 45058205 70035314 25236302 25194803 35114001 25225003 Ref 25191702 35080604 25193402 45073101 35120201 Figure 6 5 BA 50 Bill Acceptor Assembly Sheet 1 Description Qty BA 50Bill Acceptor Trim Front Bill ACC pton 1 Window 1 s Insert 1 Retainer nennen nennen 1 e Harness and Board Assembly with Inlet and 1 Circuit Board 1 Photoconductive Cell trtum bue erae 1 ONIY a a iTe 2 Support Bracket gi rip Ae a e 1 Bracket Legend 1 Assembly Interconnect Jioc aua HERR EIE eA 1 Timing 1 210 080 2 Shaftand Pulley Assembly o race eii 1 Plate Assembly Side 1 GAM E 1
87. 04681 79901102 79901104 79901101 70045001 21773303 21773303 21773303 21773303 21773303 30800237 70033705 70033705 70033705 79930374 Section 4 Troubleshooting 4 99 BC 3500 Bill and Coin Changer Computer Control Board 65077450 continued Y1 TTL Hex Buffer I C Darlington Array 1 Octal Buffer Octal TransparentLatch 32K X8 CMOS RAM I C Darlington Array I C Quad 2 Input NAND Gate I C 1 of 8 Decoder I C TTLHex Inverter EEPROM 64X16 Serial I C Transceiver RS 485 Hex Schmitt Trigger Invertor EPROM Module C Octal Buffer Microcomputer Under Voltage Sensing Circuit Voltage Regulator Crystal Quartz See 65077450 drawing for notes and P N s 4 100 7407 ULN2003 74 244 74HCT373 62256 ULN2003 74HCTOO 74HCT138 7406 NMC9346N 75176 74HC14 TAHCT244 80C 196 8097 LM340T5 EPROM Module Chart Computer 65077450 65077458 EPROM Module 35147001 35147011 70036309 70036901 79930244 79930373 70036619 70036901 79930000 79930138 70036311 30800245 70037801 79940014 See Chart 79930244 See NOTE 1 30800243 70036505 See NOTE 1 25238801 Section 4 Troubleshooting This page intentionally leftblank 25238801 4 101 BC 3500 Bill and Coin Changer LOH YOLINOW NYNLlay 15 08
88. 109 MACHINE CODE 0 gt us MACHINE CODE 1 gt d NORMAL PROGRAM C200 OUTPUT CIRCUITS HOPPER MOTOR LEFT HOPPER MOTOR CENTER HOPPER MOTOR RIGHT MONEY COUNTER COIN LOCKOUT COIL STACKER DRIVE STACKER SOLENOID BUCKET DRIVE LEFT BUCKET DRIVE CENTER BUCKET DRIVE RIGHT TRANSPORT MOTOR DRIVE TRANSPORT MOTOR DIRECTION LED DRIVE VS DRIVE DISPLAY CIRCUITS DISPLAY RESET DISPLAY DATA DISPLAY CLOCK C600 Figure 4 5 Schematic Diagram Computer Control Board Sheet 1 For Equivalent Engineering Drawing See 65077450Q2 25238801 4 87 BC 3500 Bill and Coin Changer so voc DISPLAY gt DISPLAY DATA DISPLAY CLOCK 30vpc pi INATASA 16V aT ur TO SOCKET U18 ON MAIN BOARD 270512 EPROM GAL16v8 35147001 Eprom Piggyback Board DEVICE 4 88 25238801 10937 50 or 10957P 50 Display Driver 25238801 Section 4 Troubleshooting OHM 2w INATISA 62 320 08M 330 0HM 330 0 OHM R1 R16 R36 R57 AND R63 R71 ARE 1 8 WATT Figure 4 5 Schematic Diagram Computer Control Board Sheet 2 4 89 BC 3500 Bill and Coin Changer TRANSPORT MOTOR DRIVE gt TRANSPORT MOTOR DIRECTION HOPPER MOTOR LEFT gt HOPPER MOTOR CENTER gt HOPPER MOTOR RIGHT gt 12 VDC SWITCHED 12 VDC SW
89. 2 2701 12 w HEAD 1 w HEAD 2 GROUND Y 270121 es 1 1 j EZo 29 BE oy 1 58 5 J702 1 LED DRIVE 2701 11 GROUND 0702 4 GROUND SHIELD 25238801 MV P501 8 1 1 2 2 4 4 5 5 amp 6 6 8 7 7 8 9 E 1 l sS eb 9 st S 5 s S 15 5 5 8 3 s 2 8 SS m v gt gt S 5 a3 51 S 3 3 3456 1011121314 QUT OF SERVICE LAMP anna R 6 J5 9 65069050 COMPUTER CONTROL CENTER OR 65069058 FOR FAST PAY SYSTEMS J203 6 W BL J1 5 WY 45 7 W BR TB302 1 B __ 78302 2 45052401 HARNESS BILL STACKER ASSY 65046801 35028208 HARNESS BL 18302 3 TB301 i usu ig w BL P301 4 CR305 R P301 1 2 4 2 SOLID STATE COIN SH 8 GRD 45048203 T8302 5VDC n 506 81 00 I 35026107 COIN ACCEPTOR 8 BRK ASSY W BR P301 6 2301 3 BL 301 2 W Y P301 5 1 iB
90. 20 payouts are extended vends of lesser amounts the first vend will contain the number of tokens set forthe lesseramount The direct payout amount will contain the tokens forthe lesser amountplus the bonus tokens These are then followed by areplenish cycle for the lesser amount Bonus payouts for double vend amounts are only allowed in the MC mode with tokens loaded in the hoppers 25238801 2 17 BC 3500 Bill and Coin Changer Token Control When dispensing tokens using the bonus payout it is difficultto maintain token countcontrol The amount ofmoney changed does not directly indicate the number of tokens dispensed Inthe MC mode a special token counter is used This counter counts the number of tokens dispensed To view the count push the VALUE button while the changer is in STANDBY walking dash The display will show AMOUNT Push the VALUE button again and display will show TOKENS OUT where the XXXX is the number of tokens actually paid out TOKENS OUT will increase to maximum of 65 535 and will then roll over to 0 The token counter is also available inthe PROGRAMMING mode under TEMP COUNTERS Push the VALUE button and step through all counters until TOKENS OUT is displayed this time the count may be cleared by pushing the two arrow buttons simultaneously There may bean occasion when the hopper became empty during the direct payout cycle ofan extended vend When this happens
91. 4 17 REJECT BEG exec Et 4 17 REJECT A ies rire ierra re meg mem eet em D HEU p 4 18 REJECT mM WE 4 18 REJECT BILE 0 4 18 REJECTS BILER esee d ne DIM 4 18 REJECT FAST FEED vei niae nien RE RC RO nim DO I ER 4 19 REJECT LATE VF atre ED PURO MIND ee Ede neo 4 13 REJECT ie eae i dta ei CAE p Gina ce tac DB ee ive ge tee eti tts 4 10 REJECTA LONG deste tdt M S cates 4 10 REJECT LOST TAGEL HORE PA ERU P RUE E E Eo E n E ete re ign 4 15 REJECT DENOM iiie eed dtd e tir rd d ths eO m epe esee o 4 19 REJECT D HP 4 12 BEJEGT SSETURNUSW E D a EE 4 19 SBHORPWVE EU PATET ovata 4 7 REJECT SHORT pet 4 6 REJECT SPEED pinssi taaa e ab ed t He e o a er t pee o a r 4 14 2 TIMEOUT 2 de 4 9 REJECT VF OPEN nocuit mra we RETE lr E UE rece n E e o n di De ra HEY EE 4 15 REJECT
92. 402 from the dispenser See CAUTION Does the short disappear Unplug P402 from the power control center Does the short disappear Replace the dispenser Short in the machine harness main Replace the power control center CAUTION Installing a new CCC without determining the cause ofthe failure may destroy the new board Use anohmmeterto determine if itis safe to installa new CCC Ifyou use anohmmeter check for shorts less than seven ohms between the V O wire Y BR and BL W or Ground 25238801 4 51 BC 3500 Bill and Coin Changer BUCKET NOT OPEN Symptom A bucket coil did not draw current when it was energized This isa fault code The machine has been shut down because one of the bucket solenoids failed to energize properly fora normal vend Anincorrect change load may be in one of the buckets Corrective Action 1 Themostlikely cause ina faulty computer control center or open connection in the wiring to the bucket 2 Check R813 onthe power supply assembly for possible open circuit conditions 3 Possible defective drive transistor on the CCC 4 Torestorethe machine to service press the FUNCTION button after correcting the problem For a more complete troubleshooting sequence refer to Troubleshooting Chart 090 on the next page Use a volt ohmmeter in accordance with the troubleshooting chart for this errorto establish whether notitis safe to installa replace
93. 5003 P4 Wafer Polarizing 3 Circuit 70075003 P5 Wafer Polarizing 3 Circuit 70075003 Wafer Polarizing 2 Circuit 70075002 P7 Wafer Polarizing 2 Circuit 70075002 P8 Wafer Polarizing 3 Circuit 70075003 P9 Wafer Polarizing 3 Circuit 70075003 P10 Wafer Polarizing 3 Circuit 70075003 P11 Wafer Polarizing 3 Circuit 70075003 v 5 1 P3 2 E v a a ti aon go 0a g u 1 45076402 7 interconnect Figure 4 10 Interconnect Circuit Board Assembly 4 108 25238801 Section 5 Additional Information HARNESS COLOR CODING Harness wiring in the BC 3500 is colorcodedaccording to function To check wiring inthe machine find the function you want in the chart below and notthe wire color associated with this function Then check this color wiring to find the source of the problem The wiring diagram will tell you where the wires are routed 25238801 BC 3500 Bill and Coin Changer FUNCTIONS SUPPLY VOLTAGES 120 VAC Hot 120 AC Common 40 VDC Sensed 30 VDC 5 VDC to out of service lamp 12 VDC 8 VDC 5 VDC GROUNDS Earth Fault Ground High Current Ground Low Current Ground SPECIAL LINES Transport Magnetic Head VF Cell VI Cell VT Cell VR Cell Transport Motor Bill Stacker Stacker Drive Signal Stacker Monitor Separator Solenoid WIRE COLO
94. 502 70041502 70074413 70074306 70074303 70074307 70074306 79901333 79901103 79901221 79901103 79901221 79901562 79901151 79901221 79901102 25238801 Section 4 Troubleshooting This page intentionally leftblank 25238801 4 81 BC 3500 Bill and Coin Changer veri C C610 6 BUF 207 R622 R626 15 d 2 _ Beat AUF 10 7x Us C413 10 H GE 4 82 20 B 2 3 3K 270 C609 0602 10 R624 7 REIS R6IB 5 6K 4 3K 1x 6615 330pF R620 UGOLB 5 7 amp R628 R617 15k 5 6K 1 332K 1x VA 616 C618 AUF 10 330pF 25238801 R608 9 C608 D047UF R i4 R610 300K IVA R605 LSK 14 604 Cell C607 iur 00470 R615 R613 4 3K 300K I 25238801 6 BUF 120k al 20 NZ R606 332K 1X C605 330PF R609 120k R603 7 105 332K LSK 17 17 C601 AUF 330PF 10 Section 4 Troubleshooting 5 VOC HEAD 2 HEAD 1 COMMON Figure 4 4 Schematic Diagram Magnetic Amplifier Board 4 83 BC 3500 Bill and Coin Changer Magnetic Amplifier Circuit Board 45072801 Rev E 601 602 C603 C604 C605 C606 C607 C608 C609 C610 C611 C612 C613 C614 C615 C616 C617 C618 J601 Q
95. 601 Q602 4 84 This components list is intended as a troubleshooting aid only Rowe does not recommend replacementof any magneticamplifiercircuit board components Replacing components on this circuit board may damage the magnetic head Capacitor Ceramic 50 VDC 590 Capacitor Tantalum 16 VDC 10 Capacitor Ceramic 50 VDC 5 Capacitor Tantalum 16 VDC 10 Capacitor Ceramic 50 VDC 5 Capacitor Tantalum 16 VDC 20 Capacitor Ceramic 50 VDC 5 Capacitor Ceramic 50 VDC 5 Capacitor Tantalum 16 VDC 10 Capacitor Tantalum 16 VDC 20 Capacitor Ceramic 50 VDC 5 Capacitor Ceramic 50 VDC 5 Capacitor Tantalum 16 VDC 10 Capacitor Tantalum 16 VDC 10 Capacitor Ceramic 50 VDC 5 Capacitor Tantalum 16 VDC 10 Capacitor Ceramic 50 VDC 5 Capacitor Ceramic 50 VDC 5 Polarizing Wafer 90 Transistor PNP Transistor PNP 330 pF 1 uF 1 uF 1 uF 330 pF 6 8 uF 0047 uF 0047 uF 33 uF 6 8 uF 01 pF 01 pF 33 uF 1 uF 330 pF 1 uF 1 uF 330 pF 4 Position 70028837 70025201 70028966 70025201 70028837 70025203 70025203 70025203 70025202 70025203 70028941 70028941 70025202 70025201 70028837 70025201 70028966 70028837 70074404 70030106 70030106 25238801 Section 4 Troubleshooting Note resistors are watt 5 unless otherwise noted R601 Resistor Carbon Film 1 8 W 1 1 5 799101501 R602 Resistor Carbon Film 1 8 W 1 332 799103323 R603 Resi
96. AILURE three LED s 5VDC LED OUT Are the transport A defective 5V regulator VR802 LED s ON Replace it with the part indicated in the components list for the power supply board See NOTE NOTE A harness problem exists Unplug J203 from the power Check continuity from control center Check for J203 2 and J202 8 to the 5VDC between pins J203 2 Make sure the change load in the buckets is dispenser J402 Blue and and J202 8 Is the voltage Black wires between 4 5VDC and 5 5VDC correctbefore restoring the machine to service Ifthe 5 VDC LED is much brighter than the others due to VR802 being defective the transport cell LEDs display LEDs and pho re oe todetector LEDs could be burned out Blue and Black wires internal harness problem Replace the power control center Testing the coin detectors with objects other than actual coins using your fingers scales metal strips etc may cause the machine to shutdown with this fault message showing 25238801 4 39 BC 3500 Bill and Coin Changer EXTRA COIN L HOP Symptom More than one extra coin was detected passing through the left detector Corrective Action Since lasttime bill changer was reset the bill changer may have dispensed two more coins than it should have during the replenish cycle One of the buckets could have an incorrect change load 1 Mostlikely the problem is not electrical Probable causes are Faulty hopper motor brake
97. Assembly 6 13 Figure 6 4 Base Cabinet Assembly 25238801 14 Ref Part No 1 65049203 65049202 65049204 45054501 20922502 45054301 45053301 70162008 70166008 25194401 35064901 65047401 35078101 AO 25238801 Figure 6 4 Base Cabinet Assembly Description Qty Base Cabinet Assembly see Table 6 1 Base Weld Assembly Black Base Weld Assembly White Base Weld Assembly Charcoal Brown SUPPOM COIN BOX 1 Werl e 2 e Coin Box Assembly Locking also see 1 Coin Box Assembly e aco Ee du EE a cec e au uu 1 445 1 Lock Bolt 1 e Label Coin Box 45054301 1 Latch Bar and Pin Assembly 2 rcd ecce dee a rece eec e 1 e Mounting Panel Computer Control sss 1 Mounting Support Panel rita en as bere eee a Lea 1 Base Door Assembly see Table 6 1 6 15 Figure 6 5 BA 50 Bill Acceptor Assembly Corresponding Parts List on page 6 18 25238801 16 25238801 6 17 Ref L3 2 19 20 21 23 24 65068501 65022401 30622102 35118901 21384701 45073201 35119201 25236302 70035314 25076501 35119101 450730
98. BY One of the buckets may have an incorrect change load or one of the hopper motors may have been running in standby mode Corrective Action Morethan one of the coin photodetector inputs is or was giving an incorrect signal 1 One ofthe LEDs onthe dispenser may have burned out Ifany LEDs are out check the wiring to that LED Check the LEDs and replace any defective LEDs 2 IfallLEDsarenotlit check the 5 VDCLED on the power control center Ifitisnotlit check the power supply If itis lit check 5 power distribution lines in the harness Blue wires 3 Press the FUNCTION button Ifthe message reappears check for dirt on the detectors and LEDs Ifthey are clean check the coin photodetectors per Section 3 Ifthey are OK check the wiring from the photodetectors to the CCC for open connections or shorts to Ground Ifno problems are found replace the CCC 4 Ifthismessage does notreappear after resetting the bill changer check the wiring to the hopper motors and coin detectors Ifno problems are found replace CCC To restore the bill changer to operation press the FUNCTION button after correcting the problem NOTE This error code may be the result of a leaky output to the hopper drive motor from the CCC If this is the case replace the CCC For a more complete troubleshooting sequence refer to Troubleshooting Chart 030 at the end of this COIN DETECTOR troubleshooting 4 32 25238801 Section 4 Troubleshootin
99. Bill Jamming Clhieck EISE 3 1 Filling and Emptying the BC 3500 reiten tete nn Een ta enun nna nin tu a Vana Rue exa EX xa kun Ua EX ux Nue a na ken Eun 3 2 A 3 2 Emptying the Changer eter e EE seth exes cedeeceedacssnnceececseasctceseeeeneasedcerene esate ceveeeseatceyeeeesanedeeeeepesssuara 3 3 Coin Inlet Cleaning Proceduro 3 3 Cleaning the Hopper Goin 3 4 Change Bucket E u bricatlOni et erii coseeadeqsesdacectecuancedecececeteanssuecteteresees 3 6 TestProcedutes 3 6 Checkinga 3 6 TransportMotor Speed 3 6 TestingiBG 3500 TrarisportPhotocells a inei as n x e ER LP UA ER 3 7 Me TRAMS POPES gem E 3 7 VE Flipper Cell 3 3 7 VIF Transmissive 3 7 T 3 7 Coin Counting Phototransistor Detector Check 3 8 cece cde mnn 3 9 Bill and Coin Return Switch Assembly
100. Chute Assembly nere burner oaa aant nean ME 6 38 PROCESSORS Tc TC PPP 6 40 Repair Paris arid Spare arts iui eerta 6 40 25238801 6 1 dgzZ UIOD uexo de2 IH 92 0 5 101deooy DGZ Ol 8ZEZS Z 009 09 60 82229 2 Jexoeig uodsueJ ON 0092 08 0092 08 80 8 629 2 lt apooysed 0056 08 LE SKYE 10 82229 2 2 009 09 06 90 8 526 apooysed zeg 0056 08 50 2 0 5 90 8 29 2 COWEN 76 0 8 25 2 VLO 0066 28 98 0055 99 60 8 606 6 00S O8 c8 0 8 25 2 0086 0 EZ 9 04819 VLO 90 SLYVd LIOIG 91 02819 2 V1O LWSZ 0L G 50 20 04819 GZ OL G de2 IH LE Z8ETS Z 021 UMOJg LE 80 02819 2 GZ OL S deO IH 0 92 28229 2 HOA 021 ON 9 90 04819 uexo de2 IH 20 GE Z8ETS Z 021 vg ON SE 90 04819 GZ OL S 10 2 lt 08 25 2 HOA 022 021 M N SNOILVNISINOO 8 8 020 02
101. Coin Changer 3 Use the 4 and v buttons to establish the maximum number of bills to accept X then press the HOPPER button and will begin flashing Use the and v buttons to set the time lime in minutes for the changer to accept X bills Pressing the HOPPER button again will cause 7 to begin flashing Use the v buttons to select the number of minutes for the changer to remain shutdown should the limits be exceeded Note that choosing the INF setting will require you to open the changer and press the FUNCTION button in order to restore the changer to service 4 Pressing VALUE button will cause the next enabled denomination to be shown Repeat Step 3 for each ofthese denominations 5 Pressing the VALUE button after you ve established the limits for highest denomination enabled will cause the display to show ALL OFF Using the and v buttons as before you can establish limits for all accepted bills regardless of denomination 6 Pressthe VALUE button to step back through your settings When you have everything set as you like slide the PROGRAMMING NORMAL switch to the NORMAL position ANTI PULLBACK SYSTEM Certain Changers may berepeatedly exposed to vandals attempting to cheat the machine by inserting a bill and then aftercollectingthechange attempting to retrieve that bill by pulling it back out of the stackerusing an attached string The changer provides several mechanical and electrical systems
102. Disconnect the bucket solenoid from the dispenser when testing the diode Replace the CCC See CAUTION CAUTION Installing anew CCC without determining the cause of the failure may destroy the new board Use anohmmeterto determine ifit is safe to installa new CCC Ifyou use anohmmeter check for shorts less than seven ohms between the V O wire Y BR and BL W or Ground 25238801 4 55 BC 3500 Bill and Coin Changer One or More Hopper Motors Fail to Run Do any of the hopper motors run Press the FUNCTION button and test vend using a dollar bill Does the stacker operate Check for an open circuit from P402 pins 1 2 and 3 to the dispenser motors See CAUTION Check for an open circuit from power control center J204 pin 4 to CCC P3 pin 8 120 VAC return White wire See CAUTION Replace the CCC 4 56 Stuck contact on the power control center board Replace the relay with the part indicated in the Parts Catalog Defective wiring the power supply replace the power control center Determine which motor does not run Program to test for 1 00 PROBLEMS Check the wiring associated with the faulty hopper from P1 pins 7 9 and 11 to J402 pins 3 2 and 1 for an open circuit Defective motor OR Does the display indicate HOPPER Defective computer board Replace the CCC WARNING 120 VAC circuitry Turn the power OFF and pull the plug from the wall before making
103. Down 1 Frame amp 1 Harness Assembly Dispenser ueniet eoe needed 1 Holder 3 Hz EU 3 Heuer 2 Cable 1 e Coin Chute 1 Photodetector Board and Terminal Assembly 3 e Phototransistor NPN Side 3 Resistor 10K TAW 5 3 e Transistor NPN 25V 100 5 6521 3 Terminal Board M 3 3 Dispenser Chute Assembly recs cec eer i te ce E eec ede pede 1 IR bber BUMPER 3 Change Bucket Assembly see Figure 6 9 1 Motor ASSEMDIy x 1 Hopper Drive e M 3 4 BOX WT nr TT 1 sas Ratchet Coupling 3 Groove Pin 1 8 x 34 1 0 3 Compression SPNG neris 3 s Washer NYIT j 3 Circuit Board Assembly
104. ERM COUNTERS 7 PAYOUT 3 PROGRAMMING 8 STACKER MODE ALT SEP 4 MC PAYOUT 9 BILL B CHECK 5 HOP VAL 10 BILLTEST Ifthe FUNCTION button is pressed while BILL TEST is showing the TEMP COUNTERS display will reappear Hopper Button Inthe PROGRAMMING mode this button advances the display to the next hopper ifthe display includes hopper information Value Button During the PROGRAMMING mode this button is used to move between various values 1 the value of coins in the hoppers denominations to be accepted etc Up and v Down Buttons Incrementor decrementthe displayed option value Options that have only two possibilities such as ON and OFF aretoggled betweenthe two options using either ofthese buttons DENOMINATIONS ACCEPTED The BC 3500 can accept quarters half dollars and dollar coins as well as 1 2 5 10 and 20 dollar bills of United States currency All ofthese denominations can be selected in combination with other denominations However due to mechanical limitations and other considerations some combinations cannot be used See the Accept Function in Section 2 for further detail 25238801 1 11 BC 3500 Bill and Coin Changer This page intentionally leftblank 1 12 25238801 Section 2 Installation amp Programming INSTALLATION Installing the BC 3500 Bill and Coin Changer requires some instruction For all types of installation be sure that a power source is convenient and that the change
105. Figure 4 6 Stacker Driver Circuit Board Schematic 25238801 4 102 Section 4 Troubleshooting Bill Stacker Driver Circuit Board 65046701 Rev L C1 Capacitor Electrolytic 50 VDC 4 7 uF 70023806 C2 Capacitor Mylar 630 VDC 022 UF 70021609 C3 Capacitor Mylar 630 VDC 022 UF 70021609 CR1 Diode Silicon 70035005 CR2 Diode Silicon 70035007 CR3 Diode Silicon 70035101 P1 Polarizing Wafer Assembly 90 9 Circuit 70076009 P2 Polarizing Wafer Assembly 90 8 Circuit 70076008 Q1 Transistor Silicon NPN 70030004 Q2 Transistor Silicon NPN 70030004 Q3 Thyristor Triac 70033102 Note All resistors 5 watt 5 unless otherwise noted R1 Resistor Carbon 39 79901393 R2 Resistor Carbon 100 kQ 79901104 R3 Resistor Carbon 2 2 KQ 79901222 R4 Resistor Carbon 10 79901103 R5 Resistor Carbon 1 5 KQ 79901152 R6 Resistor Carbon 220 Q 79901221 R7 Resistor Carbon 100 kQ 79901104 R8 Resistor Carbon 2W 10 1 70012007 25238801 4 103 BC 3500 Bill and Coin Changer BLO 4 104 CR302 CR301 R301 1000 GND 50 Y E Q302 amp 1 00 R303 150 R302 150 Coin CR304 E Q304 O Large Slot R304 302 150 CR303 py 0303 Small Slot R301 Figure 4 7 Schematic Diagram Coin Switch 25238801 Section 4 Troubleshooting Coin Switch Circuit Board 45048203 Rev L C301 Capacitor Monolithic 1 uF 70028514 C302 Capacitor Monolithic 1
106. Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film 1 8W 590 1 8W 590 1 8W 590 1 8W 590 1 8W 590 1 8W 590 1 8W 590 1 8W 590 1 8W 590 1 8W 590 1 8W 590 1 8W 590 1 8W 590 1 8W 590 1 8W 590 1 8W 590 1 8W 590 1 8W 590 1 8W 590 1 8W 590 1 8W 590 5 5 5 1 AW 5 5 1 8W 5 1 8W 5 1 8W 5 1 8W 5 1 8W 5 1 8W 5 1 8W 5 1 8W 5 1 8W 5 5 5 5 5 5 5 5 5 5 5 5 220 kQ 220 kQ 220 kQ 220 kQ 220 kQ 220 kQ 220 kQ 220 kQ 220 kQ 220 kQ 220 kQ 220 kQ 220 kQ 220
107. HT TEST BL 5201 2 BR J201 3 BUCKET CURRENT BUCKET CURRENT CIRCUIT BREAKERS NI DOLLARS ACCEPTED COUNTER p Y 201 4 204 SA Y G J802 3 W O 4204 15 BR W J204 13 204 12 R W_ J204 11 COUNTER 801 7 _ 0801 2 J805 1 R J802 5 8 J806 6 202 1 Y c8204 1 08203 1 65042606 POWER CONTROL CENTER Y 4802 1 OR 65042608 FOR FAST PAY SYSTEMS T201 onson J 65067205 HARNESS core M 4 70 25238801 Section 4 Troubleshooting ee EC E LL 1 1 I BR J1 9 J204 8 i 14 14 15 15 48076402 CKT BD INTERCONNECT l su 85027510 COIN DISPENSER _ 22 1 35118801 HARNESS TRANSPORT P701 1 48072801 CKT BD ASSY MAG AMP 35049004 MAG HEADS DUAL FULL TRACK GROUND 5 VDC 65068501 BILL TRANSPORT BA 50 BL J203 3 4702 6 5 54 5 601 3 601 2 702
108. ITCHED 12 VDC SWITCHED R26 220 12 VDC SWITCHED R25 220 OHM 12 VDC SWITCHED 14 R24 220 OHM 12VDC R72 820 OHM 12 VDC R31 150 OHM 112W R28 150 OHM 112W R23 150 OHM 112W D2 1N4004 D7 1N4004 a3 T2500D Q2 T2500D T2500D 115 01 pF RELAY DPDT lt gt 120 VAC RETURN 4 90 25238801 Section 4 Troubleshooting gt gt NOT USED LED DRIVE gt 12 VDC SWITCHED 1 gt RE 12 VDC SWITCHED R82 U12D U14E down STACKER DRIVE gt n gt 7406 12 VDC SWITCHED R90 5 a DOLLARS AcCEPTED gt gt o 12 VDC SWITCHED 912 R104 MPSASG 150 OHM uno 4 gt R105 BUCKET DRIVE LEFT gt 2003 R100 56 150 une 5 gt 12 2003 TiP102 BUCKET DRIVE LEFT gt R96 MPSASS 150 OHM BUCKET DRIVE LEFT gt o ot R97 V zs 330 OHM 12 VDC SWITCHED R83 62 7407 12 VDC SWITCHED Reo 7 usa COINLocKouT COL gt gt 2 5 t 7407 2003 22 100 1 30 12VDC
109. Junk Cover Kit Bill Acceptor for Dust etc Decal Tokens Coin Hopper Cover Kit High Capacity Medeco T Handle Assembly w Medeco Lock Cylinder amp Security Plate Medeco T Handle Assembly No Lock Cylinder Decal Kit Sign Kit White Change Sign Kit White Tokens Touch up Paint Dark Camel Tan Touch up Paint White Touch up Paint Blue Touch up Paint Charcoal Brown REPAIR KITS AND SPARE PARTS Motor Armature Assembly Multi Products Motor Brake Pawl Multi Products Hopper Motor Gear Case Assembly Heavy Duty Gear Case Hopper Motor Bucket Solenoid Plunger Kit Small Bucket Bucket Solenoid Plunger Kit Large Bucket Hopper Baffle Kit High Capacity Quarters Dimes Nickels Hopper Baffle Kit High Capacity Quarters Coins Tokens 25238801
110. LOW TRANSPORT MOTOR CONTROL The transport motor drive comes into U6B Pin3 U6B buffers the signal and inverts it through U11C applying it to the base of QS the transport motor is a DC motor thatruns on 12 volts Motor speed is controlled by switching Q5 ON and OFF based on the transport motor drive signal The transport drive signal is nota constant DC voltage applied to the base of Q5 but a switching signal Ifthe motor is running too fast Q5 is turned OFF ifthe motor is running too slow Q5 is turned back ON Thetransport motor direction is controlled throughrelay When the relay is in the normal de energized position as shown on the schematic the motor will run in reverse when Q5 is turned ON The transport motor runs in the forward direction whenrelay K 1 is energized The transport motor direction comes from the processor on Sheet l into Pin 5 of U6 Itis inverted through U7 then applied to relay K 1 Diode D2 suppresses back EMF from K1 s coilas it de energizes D6 and D7 do the same thing for the motor coils when the motor is turned OFF HOPPER MOTOR CONTROL Allthree hopper motor circuits operate in the same manner so only the left motor circuit will be discussed AlowatU11A Pin 1 causes Pin 16 toturn OFF No current flows through the LED half of U4 so no gate current is provided to Q3 Without gate current Q3 stays OFF keeping the hoppermotor OFF When U11A Pin 1 goes HIGH Pin 16 switches to ground turning ON the LED in
111. OUND OUT OF SERVICE LAMP DOLLARS ACCEPTED 30 VDC UNSWITCHED FRAME GROUND LEFT TEST SWITCH CENTER TEST SWITCH RIGHT TEST SWITCH BUCKET SENSE BUCKET SENSE 4 68 25238801 Section 4 Troubleshooting P JA01 1 E 2403 210401 Nonsense P J406 P13409 L403 L402 1401 LEFT COIL CENTER COIL RIGHT COIL P J410 65027510 DISPENSER ASSY BC 3500 LEFT CENTER RIGHT 4 2706 zm 4 HEAD 1 1 HEAD 2 5VDC 1 vr 1 VR LED DRIVE ENCODER OUTPUT GROUND MOTOR MOTOR SHIELD a ee eee 1 65068501 TRANSPORT ASSY BILL 45073001 ASS Y BA 50 INTERCONNECT SHIELD SHIELD 35118801 HARN ASS Y TRANSPORT L501 SEPARATOR R506 SOLENOID 220 OHM M501 BILL STACKER MOTOR DRIVER BOARD 65046701 BILL STACKER ASS Y 65046801 Se E EAA ea 0305 1301 LOCKOUT 01 R 25
112. Pin 9 turns the counter OFF The counter is pulsed 50 ms ON 50 ms OFF when counting BUCKET DRIVE Allthree bucket drive circuits operate in the same manner so only the left bucket drive circuit will be discussed When the bucket circuit is OFF U11D Pin 415 LOW U11D Pin 13 is open so R106 keeps 012 OFF WithQ12 OFF R106 keeps Q8 OFF When U11D Pin4 goes HIGH U11D Pin 13 goes LOW turning ON Q12 012 supples base current to Q8 turning it ON which turns ON the bucket coil STACKER SOLENOID When the stacker solenoid is OFF U6F Pin 13 is LOW Pin 12 willalso be LOW keeping Q4 OFF When U6F Pin 13 goes HIGH Pin 12 will open allowing base current to Q4 through R83 turning Q4 ON which turns ON the stacker solenoid inthe stacker The solenoid controls the flipper which determines whether the bill gets stacked in the upper or lower box COIN LOCKOUT The coin lockout is controlled by signals sent through U6A and U7E A HIGH on U6A Pin 1 turns the coin lockout ON while a LOW on U6A Pin 1 turns the coin lockout OFF When the coin lockout is ON coins may pass through the coin acceptor to the coins switches Sheet 4 Input Circuits Most of the input circuits are straightforward A series resistor usually 100 ohms or 1 K ohms and eithera 01 microfarad capacitor to ground provide a little noise filtering Several inputs have pull up resistors Seven inputs from are connected to A D conversion inputs on the processor All the oth
113. R Black White White Violet Orange Red Brown Yellow Violet Slate Blue Green Yellow Black Black White Brown amp White Green Brown Yellow White Orange Shielded Cable Green Orange Green White Blue Yellow Inside the power control center as voltage lines pass through the circuit breakers wire colors change for clarity See the power control center power supply schematic for these wire colors 25238801 Section 5 Additional Information FUNCTIONS Coin Switch Assembly Coin Lockout Coil 25 Coin Switch 50 1 00 Coin Switch Dispenser Left Coin Detector Center Coin Detector Right Coin Detector Left Hopper Motor Center Hopper Motor Right Hopper Motor Left Vend Solenoid Center Vend Solenoid Right Vend Solenoid Bill Return Switch Out of Service Lamp WIRE COLOR White Blue White Brown White Y ellow Orange Green Orange Brown Orange Black Black Red Brown Black Yellow Yellow Brown Red Black Blue White Red Green Brown Yellow 25238801 BC 3500 Bill and Coin Changer This page intentionally leftblank 5 4 25238801 Section 6 Parts Catalog 3500 ORDER Gu eran pep 6 2 INTRODUCTION Mm 6 3 Catalog Description H 6 3 Parts 6 3 Ordering Replaceme
114. Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film 5 5 5 1 4W 5 5 1 4W 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 1 4W 5 5 5 1 4W 5 5 5 5 5 5 5 5 1 4W 5 1 4W 5 5 5 1 4W 5 5 5 5 1 AW 5 10 10 4 7 4 7 4 7 10 10 10 10 10 10 10 330 Q 150 4 7 10 330 Q 150 Q 4 7 10 330 Q 150 Q 4 7 10
115. SWITCHED 120 VAC HOT 2200 uF T Qv 30 voc 40 VDC SWITCHED 0808 120 VAC NEUTRAL POWER CONTROL RELAY EARTH GROUND R834 82 Ohm 1w 2807 1 2 3 R812 5803 12 LEFT TEST P801 1 LEFT TEST SWITCH 2 CENTER TEST SWITCH 3 202 GEIGER TEST RIGHT TEST SWITCH R810 5 BUCKET CURRENT SENSE 5801 6 7 BUCKET CURRENT SENSE RIGHT TEST Figure 4 2 Schematic Diagram Power Supply 25238801 4 75 BC 3500 Bill and Coin Changer Power Supply Circuit Board Assembly 65069203 Rev A 4 76 Capacitor Electrolytic 50 VDC Capacitor Electrolytic 50 VDC Capacitor Electrolytic 35 VDC Capacitor Electrolytic 63 VDC Capacitor Electrolytic 10 VDC Capacitor Tantalum 16 VDC Capacitor Electrolytic 16 VDC Capacitor Electrolytic 16 VDC Capacitor Electrolytic 50 VDC Capacitor Electrolytic 50 VDC Capacitor Tantalum 20 VDC Capacitor Mylar 100 VDC Capacitor Electrolytic 63 VDC Capacitor Electrolytic 50 VDC Diode Light Emitting Diode Light Emitting Diode Light Emitting Diode Light Emitting Diode Silicon Diode Bridge Diode Silicon Diode Silicon Diode Silicon Diode Silicon Diode Silicon Diode Silicon Diode Silicon Diode Silicon Diode Silicon Diode Silicon Red Red Red Red Relay Power Inductor Inductor Inductor Header Polarized Header Polarized Header Polarized Header
116. THER e PRESS B mmt a TOPPER RES 4 ROR BILL CHANGER CONTROL COMPUTER 65069059 Figure 1 9 Computer Control Center 25238801 1 9 BC 3500 Bill and Coin Changer STATUS DISPLAY The CCC contains many programming and self diagnostic features which are described in the paragraphs that follow Allmessages are shown ona 16 character vacuum fluorescent display In some cases the message is short enough so thatthe word s can be spelled out in othercases the word s are abbreviated The abbreviations are clear and logicalandeachmessageisdescribedin Section 4ofthis manual SERVICE AND CONTROL SWITCHES The BC 3500 Bill Changer s service features and programming options are controlled by six switches The descriptions that follow are introductory follow the detailed procedures and instructions in Section 2 for specific operating and programming information Programming Normal Select either the NORMAL operating mode or the PROGRAMMING mode NORMAL POSITION Inthe NORMAL mode position the changer operates inanormal manner The CCC monitors all systems for faults orcustomer input The VALUE and HOPPER buttons provide unique features while the machine is in the NORMAL mode Value Button Pressing the VALUE button willcause the display to show the total dollaramount accepted since the temporary audit value was cleared Thus if you clear this audit counter see Section 2 each time you load t
117. U4 Current flows in U4 Pins 4 and 6 supplying current to the base on Q3 turning Q3 ON When Q3 is ON the hopper motor will run WARNING The hopper motors run on 120 VAC and can cause severe electrical shock Be very careful whenever you work with these circuits LED DRIVE The LED drive signal controls the intensity ofthe reflective transmissive LED in thetransport The lightis similarto the transport motor in that it is not driven froma constant DC voltage but is pulsed Ifyou look at the LED in the transport itlooks likeitis on constant but itisnot Itispulsing By changing the duty cycle of the pulse the brightness of the LED can be controlled 4 66 25238801 Section 4 Troubleshooting OUT OF SERVICE LAMP The OUT OF SERVICE lamp is controlled by the switched 12 VDC supply through U7G Pins 7 and 10 Whenever the switched 12 VDC supply is ON the power control relay is energized and the OUT OF SERVICE lamp is OFF Whenever the switched 12 VDC supply is turned OFF the power control relay de energizes and the OUT OF SERVICE lamp will be lit STACKER DRIVE The stacker drive signal though U12D and U14E is applied to the stacker control board in the stacker The stacker drive signal 15 200 ms pulse just long enough to start the stacker motor and move it off its HOME switch DOLLAR COUNTER The dollar counteris controlled by signals sent through and U7F A HIGH on U6D Pin 9 turns the counter ON while a LOW on U6D
118. UTTON TO CLEAR DISPLAYED ERROR BILL CHANGER CONTROL COMPUTER 65069058 25238801 25238801 65069058 65077458 65069401 65069308 Figure 6 7 Control Computer Assembly Description Qty Control Computer Assembly Control Computer Board 1 see Schematic in Section 4 for components Base Cover Assembly Cover 6 23 Figure 6 8 Coin Dispenser Assembly 12 14 6 24 25238801 Ref Part No 65027510 35046401 45042601 35044702 35044802 35049201 45035312 65029115 45076101 70035315 9 70093103 10 170093104 11 45035001 12 25175702 170033101 B 79901103 70030007 13 35048202 14 70121626 15 35047601 16 25112701 17 45032615 18 35049102 45034102 37004601 45034001 70110126 25097701 70120904 19 45076402 20 25163901 21 25169106 25238801 Figure 6 8 Coin Dispenser Assembly Description Qty Coin Dispenser Assembly 3500 1 Mounting Bracket 3 e Dispenser Motor 1 Mounting Bracket Hopper LH eec 3 e Mounting 3 Hold
119. Zener 15V 1W 5 Diode Silicon Diode Zener 6 2V 1W 5 Diode Zener 5 6V 1W 5 Diode Silicon Diode Silicon Diode Silicon Diode Silicon Diode Silicon Diode Silicon Diode Silicon Diode Silicon Display Vacuum Fluorescent Jumper Relay DPDT Header Polarized Header Polarized Header Polarized Header Polarized Header Polarized Header Polarized Thyristor Triac Thyristor Triac Thyristor Triac 156RT Angle 156RT Angle 156RT Angle 156RT Angle 156RT Angle Transistor Silicon Darlington Transistor Silicon Darlington Transistor Silicon Darlington Transistor Silicon Darlington Transistor Silicon Darlington Transistor Switching NPN Transistor Silicon PNP Transistor Silicon PNP 1 uF 1 uF 1 uF 033 uF 47 pF 47 pF 47 pF 1 uF 1N4744A 1N4004 1N4735A 1N4734A 1N4004 1N4004 1N4004 1N4004 1N4148 1N4148 1N4148 1N4148 16 Char 12 Position 14 Position 8 Position 15 Position 9 Position 4 Position T2500D T2500D T2500D TIP115 TIP102 TIP102 TIP102 2N4124 5 56 5 56 Section 4 Troubleshooting 70028511 70028511 70028514 70028506 70025102 70025102 70023812 70028514 70035531 70035005 70035508 70035507 70035005 70035005 70035005 70035005 70035012 70035012 70035012 70035012 30933202 00503200 70042405 70076012 70076014 70076008 70076015 70076009 70075004 70038102 70038102 70038102 See NOTE 4
120. acker Problems Does the stacker motor run at all YES The stacker cam switches are out of adjustment See the adjustment procedures in Section 3 of this manual harness problem exists inside the stacker Replace the stacker NO the following OR OR Open condition in one or more of the following lines G O from the computer board to the stacker Red from the power control center P203 to the stacker Black from the stacker to P202 W and W B 120VAC from the stacker to the power control center P204 25238801 Section 4 Troubleshooting 5 VDC Failure 5 VDC LED Out Is the 12VDC LED out Is the 30VDC LED out Turn the power OFF unplug P203 and allow VR802 to cool approximately 4 5 minutes Turn the power ON with P203 still unplugged Does the 5VDC LED come ON Defective power supply Defective power supply board A short to Ground exists in not board Replace the in the power control center the 5V lines Blue wires power control center at the dispenser transport or in the main machine harness 120VAC line voltage not getting to the power supply Check the connections at Defective 5VDC regulator VR802 the power junction box see WARNING OR Defective circuitry in the power supply Replace the power control center WARNING 120 VAC circuitry Turn the power OFF and pull the plug from the wall before making this check
121. alid it is delivered to the stacker otherwise it is returned to the customer Coin Acceptor Accepts valid coins which operate solid state switches to vend change Duai Bill Stacker Receives and stacks bills into two bill boxes Bilis can be stacked sequentially or separated by denomination Bottom Door Latch Releases the bottom door 25238801 Section 1 System Description INTRODUCTION The Rowe BC 3500 Bill and Coin Changer is our top of the line money changer that uses computer and money changer technology which combines Rowe quality and reliability with maximum flexibility and ease ofinstallation and service The BC 3500 accepts and dispenses change for combinations of quarters half dollars and dollar coins as wellas 1 2 5 10 and20 dollar bills of United States currency Denominations be programmed to be accepted in many combinations as can the choice of coins paid out Ahighsecuritycabinetprovidestheftprotection AmicrocomputerintheComputerControl Center CCC selectivelydiscriminates between denominations provides protectionagainstbogusbills and controlsthechangedispensingfunctions e Plug in circuits and assemblies are featured for fast field substitution Coincombinations andacceptable denomination programming is easily changed using the FUNCTION UP DOWN VALUE and HOPPER buttons on the computer control center Removablecoin hoppers permitrapid bulk loading of coins During s
122. and dollar coins pass through the coin acceptor ifthe changer is so equipped Solid state coin sensors start the payout cycle for these coins FUNCTIONAL DESCRIPTION This functional description can be used to gain an overall understanding of the BC 3500 and its operation Bill Transport The bill transport see Figures 1 2 and 1 3 receives abill as itis inserted by the customer The bill is transported through the transporter on a belt system carefully examined and ifthe bill is determined to be valid is delivered to the bill stacker Ifthe bill fails any of the validation tests the transportreverses and returns the bill to the customer The bill will hang in the transport inlet fora period of three seconds during which time the control computer will display a message explaining the cause for the rejection Ifthe bill is notremoved during this these three seconds the computer will display PURGING ACCEPTOR and a self purging routine will begin Ifthe billis removed in three second period the cause of the rejection will remain on the display for 30 seconds Transmissive Mag Amp Covers Sensor VT Magnetic Head Opposite side of board Magnetic Amplifier Board Figure 1 2 Bill Transport Top View 1 2 25238801 Section 1 System Description VF Sensors Anti Cheat Lever interconnect Board Assembly Reflective Sensor VR Under Board Motor Legend Window LEDs Figure 1 3 Bill Transport Bottom
123. ansport flush to the inlet trim Figure 3 10A Bill Acceptor Rail Adjustment 3 12 25238801 Section 3 Routine Service Adjusting the Bill Transport To Stacker Alignment After adjusting the Coin Inlet To Top Door Clearance as described earlier in this section loosen the two screws as shown in Figure 3 10B With the bill acceptor flush with the coin inlet trim pull the bill stacker as far forward as possible A fter tightening the screws make sure that the rear of the transport side plates and the bill acceptor stop plate on the stacker are flush to within 1 32 inch as shown in Figure 3 10B gt 0 to 1 32 Inch Figure 3 10B Bill Transport to Stacker Alignment Bill Stacker HOME SWITCHADJUSTMENT A stacker cycle will start each time a TEST switch is pressed Adjust the stacker HOME switchas follows 1 Turn the power OFF and remove the bill stacker from the bill changer 2 Holdthemotor brake IN disengaged and manually Cam rotate the motor shaftuntil the stacker 1s in the HOME Spring position the stacker push plate is at its inner most position 3 Disconnectthe lower link and move itto the side 4 Adjustthe cam switch by loosening the adjustment screw and rotating the switch until the cam pushes Lower Link Adjustment the spring against the switch body as shown in Removed Screw Figure 3 11 5 Tighten the adjustmentscrew reconnect the lower Figara 3 11 slacker switch Adj siment link and install
124. appear Ifthe bill changer stays in service then check the center photo detector per Section 3 and wiring Also check the upper coin chute for anything that would hold a coin up and block the detector Ifeverything looks OK replacethe CCC Torestore the bill changer to service press the FUNCTION button after correcting the problem For a more complete troubleshooting sequence refer to Troubleshooting Chart 040 at the end of this DETECTOR troubleshooting 25238801 4 35 BC 3500 Bill and Coin Changer R DETCTR ON LONG Symptom Whilereplenishing the right detector was blocked too long Corrective Action During the lastreplenishcycle the system detected a coin pulse from the dispenser that was much longerthannormal Most likely an incorrect change load has been deposited into one of the change buckets 1 4 2 detector LED could have burned out during the replenish cycle Ifthe LEDs are lit reset the bill changer and see if it goes back into SHUTDOWN Ifso refer to new status message that will appear Ifthe bill changer stays in service then check the right photo detector per Section 3 and wiring Also check the upper coin chute for anything that would hold a coin up and block the detector Ifeverything looks OK replace the CCC To restore the bill changer to service press the FUNCTION button after correcting the problem For a more complete troubleshooting sequence refer to Troubleshooting Chart 040
125. appen Intermittent Continuous Intermittent open circuit in the wiring to the coin switch board Check B BL W BR and R wires to the coin acceptor Does the display show a COIN ERROR Are all denominations Does the vend counter of coins being stolen operate Broken bound or worn bucket assembly YES No 5VDC or Defective Shorted less than 7 Ground at the ohms bucket coin switch solenoid suppression board Check diode or vend the B and BL counter or broken OR wires back bound or warn through the bucket assembly power supply Defective CCC Defective coin switch board Check the coin OR lockout coil for activation uM Check the Open circuit in the W BR or W Y wires from the coin switch board to the CCC P5 Momentary loss of 12VAC line voltage during the machine cycle adjustment of the lockout fingers on the solenoid Defective CCC 4 58 25238801 Section 4 Troubleshooting Bill Changer Steals Bills Works OK with Coins How often does this happen Intermittent Continuous Sticky VF flipper at the back of the Does this happen with all escrow vends transport ONLY ONE ALL Broken bound or Does the vend counter Broken bound or worn bucket assembly Warm Ducketassembly operate Shorted less than 7 Defective CCC Transport motor may not be reversing ohms bucket solenoid See chart titled BILL TRANSPORT FAILS or suppression diode
126. ar enough to ensure that the spring wire pushes the upper bill box in far enough to allow the bail wire C to fall and latch the bill box in place when the door is closed Figure 3 17 Lower Bill Box Stop Bracket Adjustment 25238801 3 19 BC 3500 Bill and Coin Changer Timing Belt Tension Refer to Figure 3 18 for this adjustment procedure 1 Loosen the two screws holding the belt tension adjustment levers B on both sides of the bill acceptor transport 2 Makesure thatthe adjustment levers adjusting roller and shaft move freely 3 Eachbeltshouldbe adjusted such that itis as loose as possible but tight enough that it will not jump the drive pulleys when the transport is under a heavy load suchas reversing a badly wrinkled bill Ifa more precise adjustment is desired perform the following step A Apply 75 grams of perpendicular force to both belt tension adjustment levers at the same time and then tighten all four screws A B Apply 75 grams of force at this point in the direction shown Figure 3 18 Timing Belt Tension Adjustment 3 20 25238801 Section 4 Troubleshooting INTRODUCTION The BC 3500 incorporates major assemblies and components as field replaceable plug in units There are several onboard diagnostic indicators on these assemblies The information in this section takes fulladvantage of this design by isolating possible malfunctions to one or more of these basic plug in units This metho
127. at the end of this DETECTOR troubleshooting 4 36 25238801 Section 4 Troubleshooting DETCTRS ON LONG Symptom While replenishing more than one detector was blocked too long Corrective Action During the lastreplenishcycle the system detected coin pulse from the dispenser that was much longerthannormal Most likely an incorrect change load has been deposited into one of the change buckets 1 Adetector LED could have burned out during the replenish cycle Ifthe LEDs are lit reset the bill changer and see if it goes back into SHUTDOWN Ifso refer to new status message that will appear 2 Ifthe bill changer stays in service then check the photo detectors per Section 3 and wiring 3 Ifall three LEDs are not lit check the 5 VDC LED on the power supply Ifthe 5 VDC LED is OFF check the power supply Ifthe 5 VDC LED is ON check the harness 4 Also check the upper coin chute for anything that would hold a coin up and block the detectors 5 Ifeverything looks OK replace the CCC 6 Torestore the bill changer to service press the FUNCTION button after correcting the problem For a more complete troubleshooting sequence refer to Troubleshooting Chart 040 at the end of this DETECTOR troubleshooting 25238801 4 37 BC 3500 Bill and Coin Changer CANNOT PAYOUT VALUE Symptom Unable to pay out inserted combination Corrective Action Check to make sure the coin mechanism is wired correctly Reset by pressing
128. at the total volume of coins in any escrow bucket does not exceed the guidelines shown inthe following table Table 2 1 Maximum Escrow Bucket Capabilities Coins Escrow Bucket or Tokens 984 0 m Tokens 1 1 8 Dia 8 6 25 In order to pay out for more than three denominations the computer will under certain circumstances vend an escrow bucket and hold that bucket door open while the remainder of the required payoutis issued directly from the hoppers to the coin cup Ofcourse after the entire amount has been paid the escrow bucket door will be closed and replenished under the computer s direction One further rule is that the right bucket shall never exceed the escrow value of the 10 bills Asan example ofhow this works consider the case where the denominations accepted are 1 2 5 10 and 20 The computer will assign the right bucket the escrow of the 5 10 bill 20 bill will then be an immediate 10 issue followed 10 of direct payout The 5 payout will be assigned in the left escrow bucket and the 1 will be assigned to the center with a 2 payout being an immediate 1 issue followed by 1 of direct payout Ifyounow enable 258 coin acceptance the escrow amounts would be reassigned 25 would be assigned to the center bucket the 1 to the left bucket and the 5 to the right bucket A 10 would be paid as an immediate 5 issue followed by 5 of direct p
129. atement when you have gone through all denominations Press the FUNCTION button once and the display will show the lowest denominations set to YES in Step 8 and PAYS MCMC Press either the or v button until the display shows PAYS XX MC MC where equals the number to equal the denomination shown i e 4 fora 1 20 fora 5 etc Press the VALUE button to step through each denomination you have set to YES for acceptance and set the proper payout foreach NOTE 10 or 20 may show 2X some number which will equal the correct amount NOTE Makesure each denomination set to YES for acceptance has the correct payout amount or the message INCORRECT PAYOUT will be displayed Press the FUNCTION button once and the display will show STACKER MODE SEP or ALT SEParate ALTernate Pusheither the button to set the stackerto the mode you desire Ifsetto ALT the changer will alternately stack each bill accepted to the upper bill box first and then to the lower bill box regardless of the denomination accepted Ifset to SEP each denomination accepted can be assigned to be stacked in either the upper or lower bill box 25238801 2 7 BC 3500 Bill and Coin Changer 13 14 13 16 Perform this step only if you set the stacker mode to SEP in the abovestep Toassignthebillstothe upper or lower bill box press the VALUE button to go through each denomination y
130. ating that ifan incident is detected the changer will stay OUT OF SERVICE until in is manually reset with The FUNCTION ERRORRESET button MISCELLANEOUS The BC 3500 was designed to be simple and easy to troubleshoot Please take time to study the operation of the machine and to study the explanations of the various status messages The following 15 list ofincidental characteristics that may be of interest to the operator and service person 1 Both the coin acceptor and the bill acceptor are blocked out during the dispense and replenish cycle Also the coin acceptor is locked out during the bill validation cycle as soon as the VI cell is covered The coin acceptor is locked out whenever no coins are programmed to be accepted 2 The 5 VDC voltage from the power supply does not control the CCC board It is used to provide voltage to LED s dispenser transport OUT OF SERVICE light and the solid state coin switch assembly The computer board is powered primarily by the 8 VDC voltage from the power supply It has its own 5 VDC regulator 3 The BILL RETURN switch is disabled during the latter portion of the validation cycle and the entire dispense and replenish cycles 25238801 2 21 BC 3500 Bill and Coin Changer 4 Ifpower is disrupted during a dispense or replenish cycle the machine will immediately reset upon power turn on There will be an incorrect change load in one of the buckets This is the same as all previous Rowe chan
131. ayout 20 would be an immediate 5 followed by 15 of direct payout This new feature is available with CCC P N 65069059 25238801 2 3 BC 3500 Bill and Coin Changer There very few payout combinations which cannot be allowed Ifyou review them briefly you will easily understand why they cannot beused Table 2 2 lists those combinations Table 2 2 Acceptance Combinations Which Are Not Allowed 20 OFF OFF OFF OFF 10 OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF 5 OFF OFF OFF OFF 2 OFF OFF OFF OFF 1 OFF OFF OFF OFF OFF OFF OFF ON 50 OFF OFF ON Using the rules of operations shown previously it will be very simple for you to determine escrow bucket values for any allowable combination This understanding is only important when using the TEST VEND switches as they only vend and replenish each of the buckets once Asan example there is no 20 test vend 2 4 1 1 bills and coins are treated as the same for these purposes Quarters accumulated 25A are treated exactly as 50 pieces for these purposes 25238801 Section 2 Installation amp Programming LOADING THE HOPPERS Review Figure 2 4 before you begin 1 Pullthe hopper forward to its stop point 2 Twistthetop ofa full coin bag one full turn Grasp the twisted top with one hand and hold bottom of the bag with the other Invert the bag and insert the
132. d because the 20 bill count was exceeded at 11PM Saturday 1 day and 10 hours ago Accessing the FAST FEED Menu 1 Move the PROGRAMMING NORMAL switch on the bill changer from the NORMAL operation mode to the PROGRAMMING position 2 Press the FUNCTION ERROR RESET button twice The display should show PROGRAMMING 3 Press button until the display shows PROGRAMMING 11 the press the VALUE button once 4 Press the button until the display shows PROGRAMMING 1129 5 Press the VALUE button once The FAST FEED menu is now active Navigating the FAST FEED Menu 1 When entering FAST FEED menu the display will show 1 OFF The OFF should be flashing If not press the v button until the OFF appears This means that no limit has been placed on any specific number of 1 bills 2 Pressing the button will cause the display to show 1 X Z The X should be flashing Table 2 5 illustrates the possible values for X Y and Z Table 2 5 XYZ Table Variable Name Represents Range X The number of bills accepted before any OFF or 1 15 bills action is taken Y The number of minutes within which 1 15 minutes more than X bills can be accepted without action Z The number of minutes that the bill changer 1 15 minutes will be kept OUT OF SERVICE if more or than X bills are accepted within Y INFINITE minutes 25238801 2 19 BC 3500 Bill and
133. d saves time andrequires littletraining inelectronics Themost significant troubleshooting aids for the BC 3500are the power control center LED s and status display onthe computer control center POWER UP DIAGNOSTICS As power is applied to the BC 3500 a series of powerup checks are performed by the control computer before the machine is put into service The 16 characteralphanumeric status display on the control computer is the primary diagnostic indicator secondary indicator is provided by the greenreflective transmissive LED in the bill transport The following sequence describes the power up sequence along with what is shown on the status display The condition of the secondary indicator is also described Action Turn the Power Switch to the ON position Sequence Status Display Transport LED 1 Display shows ROWE FAST PAY LED flickers ON briefly 2 Display shows VERSION LED OFF 3 Display shows CHECKSUM XXXx LED turns ON for about second then turns OFF Display shows RAM TEST PASSED LED turns ON for about gt second then turns OFF 5 Display shows CHECKING SYSTEM LED ON 6 Display shows SYSTEM CHECK Ok LED ON A 7 Display clears then a walking dash appears LED OFF 25238801 4 1 BC 3500 Bill and Coin Changer Sequence Descriptions 1 Duringsequences and2 the control computer is performing internal tests on itself Several things may indicate troub
134. d since the numbers were last set to 0 Pressing the VALUE button willcause the display to switch to TOTAL 25 The will be the total number of quarters accepted since the counter was reset The denominations are displayed in the following order 25 quarters 50 half dollars 1C dollar coins then 1 2 5 10 and 20 displayed is the AMOUNT XXX XX as described in Section 1 If you have set the machine to pay tokens with the MC mode enabled the AMOUNT display will be followed by TOKENS OUT The XXXX will be the total number of tokens dispensed to the customer since the counter was last reset Pressing the VALUE button again will cause the display to startthrough the sequence again atthe quarter count Remember that the denomination counts are actually the number of items accepted the only time a value is shown 15 atthe AMOUNT display The counts previously listed can be reset individually by pressing both of the arrow buttons 4 and v at the sametime The counts can all cleared simultaneously by pressing the HOPPER button and the up arrow button at the same time The computer will respond with the message TOTALS CLEARED Press the FUNCTION button and the display will change to PERM COUNTERS This display indicated the quantity of each denomination that has been accepted since the machine was built To use these for periodic audits you must know the start
135. dictated by the number of vends and the environment to prevent dirt accumulation in the coin path Clean top and angular coin path surfaces Failure to keep the coin path clean may result in coins sliding out ofthe track indicating anempty condition even though the hopper contains sufficient coins Clean the gt d M 4 hoppers as follows 1 Removethehopper from the bill changerand place itona working surface 2 Removeallthescrews pointed out in Figure 3 4B and liftthe back chain plate assembly up so that the Figure 3 4A Cleaning the Hopper tab enlarged below can be pulled through theright Coin Path hand side plate of the hopper assembly Pull the chain plate assembly straight back out and you will now beable to access the coin path more easily for cleaning Remove Remove Remove Figure 3 4B 3 4 25238801 Section 3 Routine Service WARNING Chain lubrication is not normally required or recommended Do not use detergents to clean the hopper The hopper has been factory lubricated and detergent cleaners may destroy this lubrication 3 UsingtheNylonhoppercleaning brush supplied with each machine removeall dirt from the angular sides and flat surfaces of the serpentine coin path as shown in Figure 3 44 4 Reassemble the hopper when finished cleaning by replacing the back chain plate assembly and starting all screws removed Onceall screws have been started they may then be tig
136. e Common meter lead to the metal dispenser backing plate as shown in Figure 3 6A 3 Connect the meter lead to the blue wire See Figure 3 6 4 Turn the POWER switch ON and check that the LED sare lit The meter should indicate between 4 7 and 5 2 volts DC was Blue Wire Ifthe meter indication is not correct the voltage regulator Orange Wire VR801 on the power supply board Part Number 70036501 may need replacement Figure 3 6A Sensor Check 5 IfthemeterindicationinStep4 iscorrect continue this procedure Ifthe voltage was not between 4 7 and 5 2 volts repair the malfunction before you continue 6 Move meter lead to the orange wire on the phototransistor as shown in Figure 3 6B The meter should indicate between 3 5 and 5 0 volts DC If the voltage is less than 3 5 volts replace the phototransistor board assembly with Part Number 23175702 Blue Wire z Orange Wire Figure 3 6B Sensor Check 3 8 25238801 Section 3 Routine Service ADJUSTMENTS Bill and Coin Return Switch Assembly COIN INLET TO TOP DOOR CLEARANCE Make this adjustment ifthe gap between the bill and coin return switch plate and the door is excessive or if the bill and coinreturn switch assembly has been removed Refer to Figure 3 7 as needed for this procedure 2 Open top door Loosen the two screws the side of the partition as shown in A Loosen the three screws on the top of the bil
137. e coin acceptor and actuate either of the two solid state coin switches located on the rear bottom of the slug rejector frame Jammed coins or slugs are cleared from the coin acceptor by a wiper arm on the coin acceptor which is actuated by the COIN or BILLRETURN button The coin inlet and chute deters cheating and jamming The coininletand chute can be opened for easy clean out by removing the lower thumbscrew and rotating the coin track up Various coin acceptors are available as order options Use Table 1 1 that follows as a guide Table 1 1 Coin Acceptor Options Coin Coin Bracket amp Instruction Coin Block Accepted Acceptor Harness Panel 25 Mechanical 35026111 25081201 27027201 Imonex 40861402 Down position 1 Mechanical 35026111 25061603 27027201 Imonex 40861404 Up position 254 51 Mechanical 35026111 25061602 27027201 Imonex 40861405 Up position 254 54 Electronic 35028211 25061602 and 27027201 27064002 30984404 and 25061603 Up position 27065301 25 1 Electronic Mars 35028216 and 25061602 and 27027201 27063802 30984404 25061603 Down position NOTE Accepting any combination of coins may reduce the number of bill combinations that can be accepted See Section 2 for details 1 4 25238801 Section 1 System Description Solid State Coin Switches Asacoin passes through a slot in coin switch assembly with any mechanical coin acceptor it momentarily interrupts an infra
138. e e ec 5 VDC 5 VDC 8705 R706 2200 56 w705 Nh 0701 a E QM X w704 4 5 VDC 7 C701 Apr P701 5 ENCODER OUTPUT VE VT VR LED DRIVE PWM GROUND SHIELD 5VDC 1 C704 1 AUF 45073001 CIRCUIT BOARD ASSEMBLY B A INTERCONNECT Figure 4 3 Schematic Diagram BA 50 Transport 25238801 4 79 BC 3500 Bill and Coin Changer Interconnect Circuit Board Assembly 45073001 Rev D C701 C702 C703 C704 D701 L701 L702 4 80 Capacitor Ceramic 50 VDC Capacitor Mylar 100 VDC Capacitor Mylar 100 VDC Capacitor Ceramic 50 VDC Sensor LED Pair Infrared Inductor RF Inductor RF Header 90 Degree Header Straight Header Straight Header Straight Header Straight Sensor LED Pair Infrared see D701 Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film 1 uF 1 0 uF 33 uF 1 uF 33 uH 13 Pin 6 Pin 3 Pin 7 Pin 6 Pin All resistors watt 5 unless otherwise noted 33 100 220 Q 10 220 Q 5 6 1500 220 Q 1 0 70028511 70021561 70021555 70028511 70033501 70041
139. e front of the top door 25238801 Section 2 Installation amp Programming SETTING UP THE BC 3500 These steps should be followed to set up the BC 3500 to yourrequirements If you do not follow these steps the BC 3500 will remainall or partially programmed to the factory settings Quick Setup for a BC 3500 Dispensing Quarters Only 10 11 12 Place the programming switch next to the display on the central control computer in the up position programming mode The display will show TEMP COUNTERS Press the FUNCTION button until the display reads MC PAYOUT either ON or OFF Press either of the two far right buttons or v until the display shows PAYOUT ON Press the FUNCTION button once and the display will show HOP VAL along with three of the following 1 13 64 0 25 50 1 Press VALUE button until the display shows VAL 25 25 257 Press the FUNCTION button once and the display will show ACCEPT 1 with eithera YES ora NO Use either or v button to turn the 1 acceptance to YES or NO YES toaccept 1 bills NOtonot accept 1 bills Next press the VALUE button to go through all other denominations you wish to have the changer accept or notaccept anduse either the A or v button totum each one to YES You will return to the ACCEPT 91 st
140. ect messages There are three ways to leave the BILL TEST mode You can go back into the PROGRAMMING mode and set the BILL TEST mode to OFF or you can simply turn the POWER switch OFF then back ON The third way isa safety feature where the machine will automatically return to the NORMAL mode two minutes after the last test bill was inserted remains IDLE for 2 minutes Pressing the FUNCTION button will send the computer back to the beginning of the entire programming sequence TEMP COUNTERS will show on the display and you may review your setup by stepping through each function again To return the bill changer to normal operation move the slide switch from the PROGRAMMING position to the NORMAL position The display will show STORING NEW DATA and then the walking dash again 2 14 25238801 Section 2 Installation amp Programming SELF DIAGNOSTICS Diagnostic Check The self diagnostic check features of the BC 3500 are centered around the 16 character status display The message displayed may be on all the STEADY STATUS MESSAGE or it may blink on and off FLASHING FAULT MESSAGE Fault Message Check 1 Remove the right hopper from the machine Block the right coin detector on the dispenser with an opaque object a coin for example The machine will go out of service The status display will flash the message CK R COIN DETCTR and the TEMPORARILY OUT OF SERVICE light on the top door will light
141. ed count and current count and subtract These quantities cannot be reset If you press the VALUE button the display will show denomination and quantity ofeach denomination accepted Press the FUNCTION button and the display will change to PROGRAMMING This is the display for entering the four digit access code Initially the BC 3500 access codeis setto 0000 This is a special access code in that no further entries are required to reach the setup functions described below simply press the FUNCTION button to advance to the setup functions Ifany other code has been entered into the computer however access to the setup functions will be denied unless the correct code 15 entered IF NO ACCESS CODE HAS BEEN ESTABLISHED 4 Press the FUNCTION button and the display will change to MC PAYOUT OFF Go directly to Step 5 25238801 2 9 BC 3500 Bill and Coin Changer IF AN ACCESS CODE HAS BEEN ESTABLISHED A A B The left two digits of the access code will be blinking This isthe BC 3500 s way of indicating which information will be changed ifyou makea change Press the or v button to change the lefttwo digits of the four digit access code The and v buttons will allow the numbers 00 through 99 to appear in each of the two halves of the four digit security code When the display shows the correct two left hand digits of the access code press the VALUE button The right two digits of the access c
142. ely For a more complete troubleshooting sequence refer to Troubleshooting Chart 060 at the end of this HOPPER EMPTY troubleshooting 25238801 4 43 BC 3500 Bill and Coin Changer C HOPPER EMPTY Symptom The center hopper is empty Corrective Action The bill changer was shutdown because the count from the center hopper was not satisfied within 180 seconds One change bucket will have an incorrect change load from the center hopper 1 Check the center hopper 2 Ifitisnot empty or low on coins check for dirt buildup on the coin path or a jammed hopper 3 Ifthehopperlooks OK check the change buckets to see ifoneis overloaded with coins from the center hopper 4 Ifitis overloaded check the center coin detector or the wiring to the detector If these check OK replace the CCC 5 Ifthe buckets are not overloaded reset the bill changer and TEST VEND to see if the center hopper runs If the motor does not run check the motor and the wiring to it replace the CCC 6 Torestore the bill changer to operation press the FUNCTION button after correcting the problem NOTE Ifa customer has been shortchanged on a 10 or 20 bill when this fault occurred after resetting the changer to normal operation the display will show AMT DUE X Y Z with X Y and Z being the number of coins or tokens the customer is owed from the left center and right hoppers respectively For a more complete troubleshooting sequence refer to
143. emberup to five errors however there will never bemorethan one shutdown error as this will causethe machine to go out ofservice All faults ormalfunctions that cause errors must be repaired and the errors cleared from CCC before machine can go back to service Clearing Machine Errors Clearing machine errors is done by simply pushing the FUNCTION button whilethe error is displayed As each error iscleared any previous errors will be displayed on the CCC Press the FUNCTION buttonto clear each error After all errors are cleared and no faults or malfunctions are left in the machine it will return to STANDBY state Changer Errors Non Shutdown None ofthese errors cause the bill changerto shutdown Whilethe bill changeris in STANDBY the last error will remainon the display CK LEFT TEST SW Symptom Theleft TEST switch was closed longerthan three seconds Corrective Action The LEFT TEST switch inputis or was showing an incorrect signal Inorder to prevent spurious payouts the CCC immediately locks outall TEST switch inputs ifitreceives an incorrect signal fromoneofthe TEST switches Thereafter the bill changer will still accept bills but will notrespondtothe TEST switches Press the FUNCTION button Ifthe message does notreappear check the wiring tothe TEST switches for intermittent short to Ground Ifthe wiring is OK the problem may be an intermittent condition in the CCC For a more complete troubleshooting se
144. entire dispenser assembly may tilt forward when the hoppers are unloaded or removed Escrow Bucket Solenoids Photodetector LED s Photodetectors are on opposite side Hopper Upper Coin Chute Drive Motors Figure 1 5 Coin Dispenser Rear View 25238801 1 5 BC 3500 Bill and Coin Changer Coin or Bill Return Button When the COIN or BILL RETURN button see Figure 1 6 is depressed a switch closes and sends a signal to the CCC Thecoin lockout coil inthe coin acceptor is released and the transport motor rotates in the reverse direction Ifthe bill reject button is pressed ON for more than 10 seconds the transport will turn OFF automatically to prevent excess wear and overheating and the message CK BILLRETRN SW will be displayed and the switch will beignored until the FUNCTION button is pressed Bill Return Switch Figure 1 6 Bill Return Switch Hoppers The bill changer contains three coin hoppers see Figure 1 7 which mount on the front surface of the dispenser assembly and pivot forward from the bottom for loading unloading and removal see Table 1 2 for required hopper types and capacities The hoppertransports coinsto the detectors and coin chutes by means ofa chain conveyor which is driven from below by asprocket The chain follows serpentine path so that excess coins fall back into the hopper ensuring only per pin enters the coin counting area The chain picks up coins from the bottom of
145. eps 1 and 2 forthe CENTER TEST SWITCH and RIGHT TEST SWITCH The machine should now beready for operation 3 2 25238801 Section 3 Routine Service EMPTYING THE CHANGER Toempty the changer ofall coins firstempty all hoppers according to instructions on the label onthe top door When the hoppers are emptied some coins will remain in the change buckets Press the test switches one at a time to release these remaining coins Turn the power switch OFF and then ON between each test switch operation COIN INLET CLEANING PROCEDURE A unique coin inlet design incorporates a built in clean out feature Clean the inlet as follows 1 Remove the screw A from the lower front side of the inlet as shown in Figure 3 2 Hold the tab as shown in Figure 3 2 reference B and rotate the clean out guide up and out of the way as shown in Figure 3 3 reference B 2 One side of the inlet is clear plastic to permit viewing the interior Insert the end of a wire coat hanger Figure 3 3 reference A into the slot and drag out the jammed material through the front opening as shown in Figure 3 3 3 Afterclean out rotate the guide back down into place and replace the screw Figure 3 2 Removing the Coin Inlet Screw Figure 3 3 Cleaning the Coin Inlet 25238801 3 3 BC 3500 Bill and Coin Changer CLEANING THE HOPPER COIN PATH Thecointracks Teflon coated to minimize dirtbuildup Itmay still benecessary to clean them atregular intervals as
146. er inputs are digital signals The circuits involving U17A U17B Q14 and 016 convert analog inputs to digital signals 25238801 4 67 BC 3500 Bill and Coin Changer 1 LOGIC BOARD 45076402 CKT BD ASSY INTERCONNECT SHIELD TRANSPORT MOTOR TRANSPORT MOTOR COIN LOCKOUT COIL HOPPER MOTOR RIGHT HOPPER MOTOR CENTER HOPPER MOTOR LEFT LED DRIVE STACKER DRIVE BUCKET DRIVE LEFT BUCKET DRIVE CENTER BUCKET DRIVE RIGHT UR POWER CONTROL RELAY DOLLARS ACCEPTED STACKER SOLENOID 0401 COIN DETECTOR LEFT MAG HEAD 1 MAG HEAD 2 TRANSMISSIVE CELL FLIPPER CELL REFLECTIVE CELL INLET CELL STACKER MONITOR SWITCH TRANSPORT ENCODER BUCKET SENSE BUCKET SENSE TEST SWITCH RIGHT TEST SWITCH LEFT MACHINE CODE 0 MACHINE CODE 1 COIN DETECTOR CENTER COIN DETECTOR RIGHT ACCEPTOR COIN 2 MIN ACCEPTOR COIN 1 TEST SWITCH CENTER BILL RETURN SWITCH 8VDC 12 GND POWER GROUND 120 VAC RETURN 65069050 COMPUTER ASS Y CONTROL OR 65069058 FOR FAST PAY SYSTEMS OUT OF SERVICE LAMP BILL RETURN SWITCH RIG 10 11 12 2202 2203 40 VDC 120 VAC RET 201 120 VAC RET POWER CONTROL RELAY 120 vac GROUND 120 VAC RETURN 65042606 CONTROL CENTER ASS Y POWER CONVENIENCE OUTLET 65042608 FOR FAST PAY SYSTEMS POWER GR
147. er may have burned out Ifthe LED is still OFF check the wiring to LED Check the LED and replace it ifitis defective Ifall LEDs are not lit check the 5 VDCLED on the power control center Ifitisnotlit check the power supply If itis lit check 5 power distribution lines in the harness Blue wires Press the FUNCTION button Ifthe messagereappears check for dirt on the center detector and LED Ifthey are clean check the coin photodetector per Section 3 of this manual Ifitis OK check the wiring from the photodetector to the CCC for an open connection or a short to Ground Ifno problems are found replace the CCC If this message does notreappear after resetting the bill changer check the wiring to the hopper motors and coin detectors Ifno problems found replace CCC restore the bill changer to operation press the FUNCTION button after correcting the problem 25238801 Section 4 Troubleshooting NOTE This error code may be the result of a leaky output to the left hopper drive motor from the CCC Ifthis is the case replace the CCC For amore complete troubleshooting sequence refer to Troubleshooting Chart 030 at the end of this COIN DETECTOR troubleshooting CK R COIN DETCTR Symptom The right coin detector was blocked while the bill changer was in the STANDBY state One of the buckets may have an incorrect change load Corrective Action The right coin photodetector input is or was
148. eramic Capacitor Monolithic Ceramic Capacitor Monolithic Ceramic Capacitor Monolithic Ceramic 10 Capacitor Monolithic Ceramic 10 Capacitor Monolithic Ceramic Capacitor Monolithic Ceramic Capacitor Monolithic Ceramic Capacitor Monolithic Ceramic 20 Capacitor Monolithic Ceramic Capacitor Monolithic Ceramic 20 Capacitor Monolithic Ceramic 20 Capacitor Monolithic Ceramic Capacitor Mylar 10 Capacitor Monolithic Ceramic Capacitor Monolithic Ceramic Capacitor Monolithic Ceramic 10 Capacitor Monolithic Ceramic 10 Capacitor Monolithic Ceramic Capacitor Monolithic Ceramic Capacitor Monolithic Ceramic 10 Capacitor Monolithic Ceramic 10 30763103 70022508 70022508 70022508 70028511 70028511 70028511 70028511 70028511 70028511 70028511 70028511 70028511 70028511 70028511 70023814 70025119 70023810 70028511 70028511 70028510 70028511 70028511 70028511 70028511 70028511 70028704 70028704 70028511 70028511 70028511 70028501 70028511 70028506 70028514 70028511 70021553 70028511 70028511 70028636 70028636 70028511 70028511 70028636 70028636 25238801 45 C46 C47 C48 C49 C50 C51 C52 25238801 Capacitor Monolithic Ceramic Capacitor Monolithic Ceramic Capacitor Monolithic Ceramic 20 Capacitor Monolithic Ceramic 20 Capacitor Tantalum Capacitor Tantalum Capacitor Electrolytic 35 VDC 20 Capacitor Monolithic Ceramic 20 Diode
149. error isrepaired the error will be cleared Multiple errors will be stored inthe Press the FUNCTION button to clear each error as it is displayed on the CCC readout referred to as the display When all errors are cleared the changer willreturn to STANDBY CK TRANSPORT MAG Symptom The Mag amp output idle voltage is not within limits 0 24 to 1 60 volts Corrective Action Check the wires and connectors in the Mag amp and transport harness Replace the Mag amp circuit board Replace the transport Replace the CCC PWN CK TRANSPORT VI Symptom The transport inlet cell voltage is not within limits 0 to 4 10 volts Corrective Action Check the Yellow wire and connectors in the transport harness for an open short back to the pin 14 Check the VI cell for proper voltage and switching refer to Section 3 Replace the inlet cell Replace the transport Replace the CCC eS 4 20 25238801 Section 4 Troubleshooting CK TRANSPORT VF Symptom The transport flipper cell voltage is not within limits 0 to 2 00 volts Corrective Action Check the Brown wire and connectors in the transport harness for an open short back to the CCC P4 Pin 7 Check the VF cell for proper voltages and switching refer to Section 3 Replace the transport interconnect board Replace thetransport Replace the CCC Ue CK TRANSPORT VT Symptom The transport transmissive cell voltage cannotbe adj
150. eshooting Accept Payout and Replenish Modes During normal operation the display will reflect each state the machine goes through as it happens When abillis moving in the transport the message VALIDATING will appear After validation during stack and vend cycles the display will show the message XX PAYS The indicates the denomination just accepted and the s represent the number of coins from the left center and right hoppers needed to refill the bucket During replenish as coins pass through the detectors the displayed coin counts will bereduced until all three reach zero The machine will then return to the STANDBY mode Reject Mode While the machine is validating a bill several things may cause the bill to be rejected When a bill is rejected the transport will reverse returning the bill and the status display will show areason forthe reject This reject message will stay on the display for about thirty seconds then the walking dash will erase it Out of Service Mode Ifa condition exists that will prevent proper operation the changer will enter the OUT OF SERVICE or SHUTDOWN mode The most common cause of this condition is that the changer is out of coins or tokens but other malfunctions willlead to this state When the control computer detects such a condition itimmediately de energizes the power control relay and coin lockout solenoid This causes 120VAC 40VDC and 30VDC to be switched off
151. etup a special payout check feature ensures that the payout amount selected matches the denomination accepted unless tokens are being dispensed Refer to Figure 1 1 for the locations of the major BC 3500 components GENERAL OPERATION The entire validation and payout sequence is controlled by amicrocomputer to ensure the maximum security against bogus currency andjackpotting Refer to the Detailed Computer Board Operation in Section 4 for a complete explanation ofhow the machine works Changing a Bill Inserting a dollar bill in the transport starts a motor which movies the bill along the acceptortrack Whilein motion the billis examined to determine whether or not itis valid During this time the message VALIDATING will appear onthe computer s display Ifthe bill is valid a vend signal is transmitted to the dispenser and the bill drops into the bill stacker where itis stacked flat against other validbills Atthis time the message PAY 1 forexample fora 1 bill willappear on the display The one dollar change bucket opens and the dollar s worth of change drops into the coin cup 25238801 1 1 BC 3500 Bill and Coin Changer Thecoin hopper motors then operate loading the correctnumber of coins from the left center andright coin hoppers into the change bucket for the next payout Ifthe bill is not valid the bill transport motor reverses returning the bill to the customer Changing Coins Quarters half dollars
152. fter correcting the problem For a more complete troubleshooting sequence refer to Troubleshooting Chart 070 4 48 25238801 Section 4 Troubleshooting Chart 070 Shutdown Out Of Service Lamp Lit Display shows CK STACKER The bill stacker monitor line to the computer is active Leave the power ON Disconnect plug P501 at the side of the bill stacker Press the FUNCTION button on the CCC Does the machine return to service Defective bill stacker Replace with a new Check the G W wire from the CCC J4 8 to bill stacker or see chart titled BILL the stacker plug Check for grounded STACKER PROBLEMS condition Defective computer board replace the CCC NOTE The machine can be returned to service by turning the power OFF and correcting the problem In some cases the FUNCTION button may have to be pressed 25238801 4 49 BC 3500 Bill and Coin Changer BUCKET PWR FLT Symptom One of the bucket coils was detected active when it should not be Corrective Action Machine has been shut down because one or more of the bucket solenoids were energized during standby Most likely one of the buckets has an incorrect change load 1 Check R813 on power supply assembly for possible shorts to the chassis 2 Check C816 power supply circuit board for excess leakage 3 Check fora faulty CCC ora short in the wiring to the buckets 4 Alsocheck fora faulty suppression diode on the dispenser
153. g Chart 030 Shutdown Out Of Service Lamp Lit Display shows CK OR C DETCTR OR CK R COIN DETCTR CK COIN DETCTRS One or more of the coin photodetectors is or was giving an incorrect signal This happened when the bill changer was in STANDBY An incorrect change load may be in one of the buckets or one of the hopper motors may have been running in standby mode Are all three photodetector LED s lit Check the LED Check the wiring to the LED in the back of the dispenser Replace any unlit Press the FUNCTION button Does this message reappear LED with the part number indicated in the Parts Catalog Check the O G O BR and O B wires from the CCC J4 amp J5 to the photodetector for an Do any of the hopper motors run 15 the 5VDC LED on the power control center ON nO Check the Check the B R operation of BR and B Y Refer to the chart 5VDC FAILURE 5VDC LED OUT Are the LED s ON YES A harness Check continuity from the control center Check for main harness terminal block 5VDC between pins J203 2 to the dispenser Blue and and J202 8 Is the voltage Black wires between 4 5VDC and 5 5VDC A harness problem exists Check the continuity from J203 2 and J202 8 to the dispenser P402 Blue and Black wires NOTE the wires from the NO YES detector CCC 1 to the Check the B R BR See Sect
154. gers 5 Ifthe changer runs empty while paying for a large bill directly from the hoppers the display will be flashing the appropriate message Upon clearing the SHUTDOWN CODE for this empty condition the display will show AMT DUE X Y Z with X Y and Z being the number of coins or tokens that the customer was shorted from the left center and right hoppers respectively 6 Blocking the coin photodetectors with your fingers or with foreign objects during the replenish cycle may result in wrong counts Ifthe detectors are blocked too long the machine will shut down with a flashing error message indicating which detector was blocked If the wrong count is entered display may show flashing message EXTRA COIN Either condition will put the machine in a shutdown mode 7 Always turn the power OFF when removing circuit boards Avoid touching the connectors when handling these assemblies WARNING When the machine is turned on there is 120 VAC voltage on the computer control board If forany reason this board is plugged in without its cover on BE CAREFUL 2 22 25238801 Section 3 Routine Service INTRODUCTION In order to maintain control over money used for change dispensing each changer should be loaded with a predetermined amountofcash The inventory shouldbe checked monthly as a precaution against malfunction and theft Inventory control is mosteasily accomplished by using the replacement method ofservici
155. gramming 12 After you have programmed the denominations you wish to accept press the FUNCTION button to move on to the PAYOUT function 13 Thedisplay will show XXX PAY The XXX will be the lowest bill denomination set to ON The left digits will be blinking If in the MC mode the center and right pairs of digits will simply show MC and pressing the HOPPER button as described in the following paragraph will have no effect Ifin the MC mode and tokens have been selected for the hopper values see Dispensing MC Tokens atthe end ofthis section 14 Press the or v button to increase or decrease the coin count for the selected hopper Press HOPPER button to move from one hopper to the next Once you have the counts set as you want for the displayed denomination press the VALUE button to advance to the next denomination you chose to accept If you have made an error and the payout value is not equal to the displayed denomination the display will briefly show INCORRECT PAYOUT and then return to the same denomination refusing to advance This is true unless you have set one or more ofthe hopper values to one ofthe token values You will not be able to leave this display even if you put the PROGRAMMING NORMAL switch in the NORMAL position Upon returning the switch to the PROGRAM MING mode the display will show TEMP COUNTERS When the VALUE button is pressed and held for more than two seconds the display will sho
156. hatt DOOM e M es 2 External Retaining 6 Pivot Shat DOO e M 1 e Plunger and Door Assembly Small 2 Plunger and Door Assembly Large 0 1 e Solenoid and Terminal 3 Ball Bearing 1 A Inch ua ede Ya nares 2 Compression SPANG 2 Spacer SIEVE EDIDIT LL DIO OLD LIIS DEO 2 e Plate Assembly Front Bucket 1 e Mounting Bracket Dispenser 1 ese 3 066 069 e S 2 6 27 Figure 6 10 Hi Capacity Hopper Assembly 6 28 25238801 Ref Part No 65027608 65027609 1 45032402 2 35074201 3 25098101 4 35044608 35044609 5 25114701 6 45032503 7 65027902 8 65027901 9 25113701 25113702 10 170120903 11 70121624 12 70146021 13 35058101 35058102 14 45072101 45072102 15 25224501 16 170146006 17 35048501 18 35060501 19 35048801 20 35043703 35043705 21 70134109 22 25113401 23 65028202 24 45034205 45034204 25 35144502 35044504 26 65028803 27 45031902 445031903 28 45035601 29 35017101 30 25165902 31 25223901 32
157. he hoppers you can quickly see how much change has been paid outand thus determine whether ornotthe bill changer needs to be loaded again Hopper Button Pressing the HOPPER button will cause the display to show the last three denominations accepted The mostrecent denomination 15 displayed on the left side the bill before that is displayed on the right side Ifa test vend in included in this list the display will show TVC depending onwhich TEST switch was pressed inits proper position on thedisplay Ifacoinwasaccepted the displaywill show 25 50 or 1C onthedisplay inits proper sequential position left center orrightposition When the PROGRAMMING NORMAL switch is moved from PROGRAMMING to the NORMAL position the message STORING NEW DATA will be displayed PROGRAMMING POSITION Setting the PROGRAMMING NORMAL switch to the PROGRAMMING position allows you to inspect and orchange theauditandsetupinformation Thisinformationisdisplayed onthestatusdisplayandisselectedandchangedby using the five pushbuttons that are described in the following paragraphs see Section 2 Changing Payout ProgrammingAlso 1 10 25238801 Section 1 System Description Function Button Advances from the current set of options to the next set The following list shows the sequence of options that will be displayed as the FUNCTION button is pressed repeatedly 1 TEMP COUNTERS 6 ACCEPT 2 P
158. her case the machine will require reprogramming 5 Sequence7 isthe standby condition A dash walks back and forth across the status display andthe LED in thetransportis ON MACHINE STATUS The status of the machine is shown on the status display of the CCC during all phases of operation The following section will describe the status messages displayed Standby Mode The STANDBY mode is the normal waiting to accept money mode All four voltage LED s on the power control center are lit All three LED s on the dispenser are lit Then the inlet LED VI inthe transportis lit There is adash walking back and forth across the display All motors and bucket solenoids are OFF Thetransport motor is OFF The coin lockout solenoid is either on or off depending on whether coins are enabled or not The out of service lamp is off In the STANDBY mode the HOPPER and VALUE buttons on the CCC have special functions When the VALUE button is pressed the status display will show AMOUNT where XX XX is the amount ofmoney that has been accepted since this amountwas last cleared When the HOPPER button is pressed the status display will show LAST XXX XXX XXX where the XXX indicates the last three denominations paid out The denomination on the left is the mostrecent the denomination in the center paid before the one on the left and the denomination on the right paid before the center denomination 4 2 25238801 Section 4 Troubl
159. htened The screws must be tightened in sequence as shown in Figure 3 4 5 Install the hopper in the bill changer and make a test vend to check for proper hopper operation Figure 3 4C 25238801 3 5 BC 3500 Bill and Coin Changer CHANGE BUCKET LUBRICATION The coin dispenser change bucket door pivots links hubs and bell cranks are factory lubricated with light machine oil Rowe specification Number 00137900 oil or 3 in 1 Electric Motor Oil can be used If change bucket is worn beyond repair order and install one of the kits listed at the end of the Parts Catalog in this manual Forthemostreliable performance the lubrication should be renewed annually by applying one drop ofoilat the points shown in Figure 3 5 Diverter Door Pivot Points 4 Places rat Apply one drop of light machine oil per Spec 00137900 or 3 In 1 Electric A i Motor to all linkage pins and shafts at bearing contact points lt gt with doors links hubs belicranks etc approximately 20 places h Figure 3 5 Change Bucket Lubrication TEST PROCEDURES Checking a Bucket Solenoid A solenoid that looks discolored or burned should be checked Unplug the solenoid from the circuit before taking any measurements A good solenoid should measure approximately 8 5 ohms Transport Motor Speed Check The BC 3500 transport motor speed and direction are computer controlled No adjustments
160. ieces of paper or other foreign objects in the track 2 The flippermay be binding orhanging up on the back rollers Check for flash or burrs on the flipper and back rollers 3 The flipper cellmay be giving an intermittent signal Check the cell for properswitching IfthecellisOK check the wiring from the transport to the CCC for a possible ground to the chassis or an open to the CCC P4 Pin7 4 Ifall ofthe preceding checks are OK replace the CCC Ifthe bill is left in the transport for five seconds the machine will go into SELF CLEAR 25238801 4 7 BC 3500 Bill and Coin Changer REJECT VI AGAIN Symptom Asecond bill was inserted while validating the first bill This is arejectmessage A bill was rejected because the VI cell was covered while the changer was in the process of validating a bill Waituntil the changercompletes the cycle before you insert the next bill Ifbills are rejected frequently with this code the VI cell may be giving an intermittent signal Corrective Action 1 Checkthe VI cell for proper switching Ifthe cell is check the wiring from the VI cell to the CCC Pin 14 for an intermittent open connection 2 Ifboth of the preceding checks are OK replace the CCC Ifthe billis left in the transport for five seconds the bill changer will go into SELF CLEAR 4 8 25238801 Section 4 Troubleshooting REJECT TIMEOUT Symptom Inlet cell was never uncovered This is arejectmessage
161. ine to service Testing the detectors with objects otherthan actual coins using your fingers scales metal strips etc may cause the machine to shutdown with this fault message showing 4 42 25238801 Section 4 Troubleshooting L HOPPER EMPTY Symptom The lefthopperis empty Corrective Action The bill changer was shutdown because the count from the left hand hopper was not satisfied within 180 seconds One change bucket will have an incorrect change load from the left hopper 1 Check the left hand hopper Ifnot empty low coins check for dirt buildup on the coin path or a jammed hopper Ifthe hopper looks OK check the change buckets to see if one is overloaded with coins from the left hand hopper If itis overloaded check the left coin detector or the wiring to the detector If these check OK replace the Ifthe buckets are not overloaded reset the bill changer and TEST VEND to see if the left hand hopper runs Ifthe motor does not run check the motor and wiring to it replace the CCC To restore the bill changer to operation press the FUNCTION button after correcting the problem NOTE Ifa customer has been shortchanged on a 10 or 20 bill when this fault occurred after resetting the changer to normal operation the display will show AMT DUE X Y Z with X Y and Z being the number of coins or tokens the customer is owed from the left center and right hoppers respectiv
162. ing is OK the problem may be an intermittent condition in the CCC For amore complete troubleshooting sequence refer to Troubleshooting Chart 010 at the end of the TEST SWITCH troubleshooting 25238801 4 23 BC 3500 Bill and Coin Changer CK TEST SWITCHES Symptom More than one TEST switch was closed at the same time Corrective Action More than one TEST switch input is or was showing an incorrect signal Inorder to prevent spurious payouts the CCC immediately locks out all TEST switch inputs ifitreceives an incorrect signal from the TEST switches Thereafter the bill changer will still accept bills but willnotrespond to the TEST switches 1 Press the FUNCTION button Ifthe message does not reappear check the wiring to the TEST switches for intermittent short to Ground Ifthe wiring is OK the problem may be an intermittent condition inthe CCC 2 Ifthemessage reappears after pressing the FUNCTION button unplug P204 at the back ofthe power control center and try again Ifthis message reappears replace the CCC Ifit doesn t reappear replace the power control center For amore complete troubleshooting sequence refer to Troubleshooting Chart 010 at the end of this TEST SWITCH troubleshooting 4 24 25238801 25238801 Section 4 Troubleshooting Chart 010 No Test Switch Response Display shows CK LEFT TEST SW OR CK CTR TEST SW OR CK RIGHT TEST SW OR CK TEST SWITCHES The bill changer doesn t re
163. ion Qty BC 3500 Top Cabinet Assembly Nut Elastic Stop 1 4 20 coe vut abaco Eo vo pae ce LY o aura 1 Wise EE 1 DoorS pport rre ipaa eeu Wai pes VUL rV RR FEE eden 1 Pivot Bar 1 Slide Bar Assembly i aee ales 1 OVEN 1 uomen 1 dod dM TES 1 a 1 External Retaining 1 Power Control Center Assembly see Figure 6 6 1 e Dispenser Assembly see Figure 6 8 seen nennen 1 Hopper atch Assembly neret etri Der E beard SE REA 1 e SUPPO 1 Shoulder Washer 3 3 a Lockbar Assembly 3 aeneum E 3 Bracket and Harness Assembly Coin Acceptor see Figure 6 11 1 Inside Panel Top 1 Power Junction Box Assembly ecce tees tese E oca aee ud 1 ET 3 Terminal RING E 1 Power Junction 1 corii
164. ion hopper motor and B Y wires from 3 of this for a short to the CCC P1 to the manual Ground See hopper motors for WARNING an intermittent short to Ground See NO YES WARNING IF OK Check the continuity of O G O B and wires from the Possible intermittent CCC J4 amp J5 to photodetector or LED the photodetector on the dispenser Possible defective CCC Replace the CCC A WARNING YES NO This circuit operates on the 120 VAC line voltage Always turn the power OFF when you work on this circuitry Is the 5VDC much brighter than the other three LED s transport A defective 5V regulator VR802 Replace it with the part indicated in the components list for the power NO supply board See NOTE problem exists Unplug J203 from the power Also if any possibility exists that the wall outlet may be wired backward or if the changer is connected to a wall outlet viaa 2 prong grounding adaptor pullthe cordfromthe outletbefore work ing on this circuit Serious electrical shock could result otherwise internal harness problem Replace the power control center Ifthe 5 VDC LED is much brighter than the others due to VR801 being defective the transport cell LEDs display LEDs and photodetector LEDs could be burned out 25238801 4 33 BC 3500 Bill and Coin Changer L DETCTR ON LONG Symptom While replenishing the left detector was blocked too long Correct
165. is also setting which will put the changer OUT OF SERVICE permanently When abillis inserted that causes your settings to be exceeded it will be rejected with the display showing REJECT FAST FEED and then the changer will enter the OUT OF SERVICE mode displaying FFden dhhzmm AGO where den the offending denomination or ALL d the number of days hh the number of hours and mm the number of minutes that have passed since the changer went OUT OF SERVICE for this reason This time will continue to increment and will be displayed evenafterthe temporary shutdown condition expires and the changer goes back into normal service it can becleared by pressing the FUNCTION button When you clear this timer the display will briefly show FSFD TIMERCLR D 2 18 25238801 Section 2 Installation amp Programming Note that the Fast Feed information is maintained inmemory until it is manually cleared by using the FUNCTION button This applies even ifanother OUT OF SERVICE condition occurs As anexample ifthe Fast Feed Shutdown condition is entered at 1 IPM on Saturday and the changer returns to service 10 minutes laterand continues to operate until 3PM on Sunday when itruns out of coins the display will be flashing HOPPERS EMPTY on Monday morning at9AM When the FUNCTION button is pressed to clear the empty error the display will revert to FF 20 1D10 00 AGO which allows you to determine that a Fast Feed shutdown occurre
166. ive Action During the lastreplenishcycle the system detected coin pulse from the dispenser that was much longerthannormal Most likely an incorrect change load has been deposited into one of the change buckets 1 4 5 detector LED could have burned out during the replenish cycle Ifthe LEDs are lit reset bill changer and see if it goes back into SHUTDOWN Ifso refer to new status message that will appear Ifthe bill changer stays in service then check the left photo detector per Section 3 and wiring Also check the upper coin chute for anything that would hold a coin up and block the detector Ifeverything looks OK replacethe CCC Torestore the bill changer to service press the FUNCTION button after correcting the problem For a more complete troubleshooting sequence refer to Troubleshooting Chart 040 at the end of this DETECTOR troubleshooting 4 34 25238801 Section 4 Troubleshooting C DETCTR ON LONG Symptom Whilereplenishing the center detector was blocked too long Corrective Action Duringthelastreplenish cycle the system detected a coin pulse from the dispenser that was much longerthannormal Mostlikely an incorrect change load has been deposited into one ofthe change buckets l 4 S A detector LED could have burned out during the replenish cycle Ifthe LEDs lit reset the bill changer and see ifit goes back into SHUTDOWN Ifso refer to new status message that will
167. l and coin return switch as shown in just enough that the bill and coinreturn switch assembly can slide forward and backward easily Slide the bill and coin return switch assembly as far forward toward you as possible Slowly close the top door and latch it This will push the bill and coin return switch assembly back so that itis in the correct position flush with the door trim Open the top door and tighten the two screws A on the side of the assembly Tighten the three screws at B Close the top door again to recheck the clearance and repeat Steps 1 through 7 if necessary Figure 3 7 Coin Inlet Top Door Clearance 25238801 3 9 BC 3500 Bill and Coin Changer BILL RETURN SWITCH ADJUSTMENT Referto Figure 3 8 for this service check and adjustment This switch must be in the actuated condition the plunger is pushed in when the machine is in standby and the BILL AND COIN RETURN button not depressed Theswitch should transfer and put the bill acceptor motor in reverse when BILLAND COIN RETURN button 15 depressed slightly 1 8 to 1 4 inch Ifadjustmentis necessary Open top door Locate the two return switch mounting screws at A Inserta small 1 Phillips screwdriver through the side of the partition as shown in Figure 3 8 reference Band loosen both of the return switch mounting screws Loosen the mounting screws only enough to allow the front end of the switch to rotate freely Pullthe front
168. le Ifthe LED in the transport comes ON and stays ON and the display stays blank there isa problem withthe microprocessor on control computer board If the LED in the transport continues with the power up sequence but the status display stays blank there 15 a problem with the display and it associated circuits onthe computer control board The XX on the display represents a software version number that will be displayed there Example Version 1 0 software will be displayed as VERSION 10 The version number displayed will match the version number visible through the hole in the lower left corner of the control computer assembly 2 During sequence 3 the control computer is checking the integrity ofits own program 3 Duringsequence4 thecontrol computeris testing the Random Access Memory RAM Ifthe RAM test does not pass the message on the status display will say TEST FAILED The machine will not continue the power up sequence and the LED in the transport will remain ON 4 Duringsequences 5 6 the control computer is checking the machine configuration Ifthe configuration isthesameas whenthe machine wasturned OFF it will goto normal standby operation Ifthe machine code does not match a CCC board from a BC 1200 installed in a BC 3500 the display will show MACHINE CODEERR Ifthe configuration changed dueto low battery voltage or some otherreason effecting the RAM the display will show SET UP REQUIRED In eit
169. lug the coin switch circuit board from the main harness and try again Ifthis message reappears replace the CCC Ifit doesn t replace the coin switch circuit board For a more complete troubleshooting sequence refer to Troubleshooting Chart 020 at the end of this COIN SWITCH troubleshooting 4 26 25238801 Section 4 Troubleshooting CK 50 COIN SWTCH Symptom The 50 1 00 coin switch was closed too long Corrective Action The 50 coin switch input is or was showing an incorrect signal Inorderto prevent spurious payouts the CCC immediately locks outall coin switch inputs ifitreceives an incorrect signal from the coin switches Thereafter the bill changer will still accept bills but it willno longer take coins 1 Pressthe FUNCTION button Ifthis message does notreappear check the wiring to the coin switch circuit board for an intermittent short to Ground Ifthe wiring is OK the problem may bein CCC or coin switch circuit board 2 Ifthismessage reappears after resetting unplug the coin switch circuit board from the main harness and try again Ifthis message reappears replace the CCC Ifit doesn t replace the coin switch circuit board For amore complete troubleshooting sequence refer to Troubleshooting Chart 020 at the end of this COIN SWITCH troubleshooting CK COIN SWITCHES Symptom Bothcoin switches closed atthe same time Corrective Action Both of the coin switch inputs are or were showing an
170. m Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Resistor Carbon Film Switch Pushbutton Switch Pushbutton Switch Pushbutton I C Voltage Regulator Voltage Regulator I C Voltage Regulator Voltage Regulator 1 2W 590 1 4 W 5 1 4 5 1 4 5 1 4 5 1 4 5 1 4 5 1W 1 2 470 Q 5 6 3 6 12 1 1 12 10 1 8 22 1 2 10 2 10 18 2 100 2 47 820 LM2576T ADJ HV LM340T5 LM2576T ADJ LM2576T ADJ Section 4 Troubleshooting 70030008 70030008 79901122 79901471 79904562 79901362 79901123 79901102 79901102 79901123 799121002 799121801 799122212 799122001 79901103 79901202 79901103 79901183 79901202 79901104 799122001 799124702 70010825 21637902 21637902 21637902 70036525 70036506 70036520 70036520 BC 3500 Bill and Coin Changer 45072801 BD ASS Y AMP GROUND HEAD 1 HEAD 2 5 VDC ll E 35049004 MAGNETIC HEAD DUAL FULL TRACK TRANSMISSIVE SENSOR REFLECTIVE SENSOR 45058205 HARNESS amp BOARD ASSEMBLY 35119201 BOARD ASS Y LEGEND WINDOW LED 35118501 HARNESS amp BRACKET ASS Y MAG AMP 4 78 25238801 Section 4 Troubleshooting 45058408 MOTOR ASS Y BA 50 5 VDC WHITE LED ANODE OUTPUT GROUND Se SS uoce ee Ee
171. ment board Installing a replacement CCC inthe machine without determining the cause of the original failure may destroy the replacement CCC 4 52 25238801 Section 4 Troubleshooting Chart 090 Shutdown Out Of Service Lamp Lit Display shows BUCKET NOT OPEN One of the bucket solenoids failed to energize properly for a normal vend Press the reset switch Try several test vends from each of the three buckets Does one cause a BUCKET NOT OPEN error message Possible defective computer control center Do all three buckets cause a BUCKET NOT OPEN error message Intermittent open connection in the V O R B Y BR or BL W wires Check the wiring and solenoid Check the V O wire for open associated with the bucket that connections J204 of the caused the shutdown for an open power control center to the connection dispenser Replace the computer control center See CAUTION CAUTION Installing anew CCC without determining the cause of the failure may destroy the new board Use anohmmeter to determine if itis safe to installa new CCC Ifyou use anohmmeter check for shorts less than seven ohms between the V O wire Y BR and BL W or Ground 25238801 4 53 BC 3500 Bill and Coin Changer BUCKET STAYS ON Symptom A bucket solenoid continued to draw current after it was de energized This isa fault code The machine has been shut down because one of the bucket solenoids was energized too long during a normal
172. nearyou endofthe switch down as faras it will go then push the switch upward untiltheswitch clicks While holding the switch in place tighten thetwo switch mounting screws Check for proper operation and repeat Steps 3 through 5 if necessary Hopper Chain Adjustment 3 10 NOTE Figure 3 8 Bill Return Switch Adjustment Make sure the hopper is empty of all coins before you adjust the chain tension Loosen three screws at the top back of the hopper which will allow the black plastic upper chain guide ring to move diagonally upwards as shown in Figure 3 9 Pull the upper chain guide ring up as shown in Figure 3 9 while yourotate the drive pin clockwise until the slackisremoved from the chain but no binding is evident 25238801 Section 3 Routine Service 3 Tightenthethreescrews making sure the lower screw is tightened last Ifatorque wrench is available adjust the chain so that the torque input at the drive pin is one to four inch pounds Q Figure 3 9 Hopper Chain Adjustment 25238801 BC 3500 Bill and Coin Changer Adjusting the Bill Acceptor Rails The billacceptor mounting rails must be spaced correctly as shown in Figure 3 10A The billacceptor should slide in and out without binding butnot be sloppy in rails 1 Adjust therail spacing by loosening thetwo screws A which hold right hand rail and move the rail B sideways 2 Retightenthescrews Hold the tr
173. ng Power Control Center Allpowersupply components andassociated circuitry are located in this single subassembly for easy diagnosis and repair The power control center see Figure 1 8 is located below dispenser assembly and contains the dollars accepted counter TEST VEND switches EMI filter power transformer power supply circuit board circuit breakers and ON OFF switch Dollars Accepted Test Vend Circuit On Off Counter Switches Breakers Switch Power Transformer EMI Filter Power Supply Circuit Board Figure 1 8 Power Control Center DOLLARS ACCEPTED COUNTER The dollars accepted counter registers the number of dollars accepted by the machine The counter increments once foreach dollar Forexample A 5 bill will make the counter increment five times This counter is notresettable 1 8 25238801 Section 1 System Description EMI FILTER The ElectroMagnetic Interface EMI filterremoves undesirable electrical noise from the incoming powerline The power transformer supplies 36 VAC and 22 VAC from which the rest of the system voltages are derived POWER SUPPLY The ON OFF switch controls power to the machine 7 circuit breaker is in the power line to the bill changer The power transformer is protected by a 2 amp circuit breaker in the primary winding A 7 amp anda 5 amp circuit breaker protect the secondary windings The power supply circuit board rectifies and filters the 36 VAC and 22 VAC to pro
174. ng Using this method all bills and coins are removed by the route man and the empty hoppers are refilled with a predetermined amount ofchange The money removed is returned andall cash is counted against the charged inventory Any discrepancy is easily detected at this time Service frequency on the changeris directly related to the inventory of change maintained and customerusage Check changer usage daily and schedule service as required REMOVING A JAMMED BILL FROM THE BILL ACCEPTOR Jammed bills can be easily removed in the following manner 1 Unlock and open the top door Turn the power OFF 2 Slhidethebillacceptoroutuntilitstops 3 Removethejammed object from the acceptor BILL JAMMING CHECK LIST Ifbillsjam frequently perform the following checks and corrective procedures see Figure 3 1 1 Makesurethatallbelts stay centered on all rollers when the transport is running in either the forward or the reverse direction 2 Checktoseethatboth timing belts are snug nottoo loose ortoo tight 3 Makesurethatthe rubber drive rollers are not loose or worn 4 Exitflippermust work freely 5 Besurethat the inlet Nylon idlerrollerrotates freely and moves up and down freely inits slot The retaining springs mustalso slide without bind inthe guide slots and exert adequate force onthe idler roller 6 Bottomtrack billsurfaces mustbe free ofdirt moisture burrs projections rough spots etc which might drag orhang up onthe surface of
175. nplug coin acceptor plug P301 and press the FUNCTION button again Does this message reappear Check for a short to Ground on the W Y and W BR wires from the CCC 5 to plug P301 Replace the Replace the CCC coin switch 25238801 Section 4 Troubleshooting CK BILL RETRN SW Symptom The bill return switch was closed longer than 10 seconds This error will disable the bill return function All other changer functions continue to operate Corrective Action 1 Removethe bind orjam inthe ill return linkage 2 Check the R G wire from the bill return to CCC P5 Pin 9 for a short to ground 3 Check the bill return switch Ifitis defective replace it Ifitis not defective replace the CCC Bill Changer Errors Shutdown Only one of these errors will exist atatime The display will flash the error code indicating SHUTDOWN One of these errors may also exist with up to three NON SHUTDOWN errors COIN DETECTORERRORS WHILE IN THE STANDBY MODE CK L COIN DETCTR Symptom The left coin detector was blocked while the bill changer was in the STANDBY state One of the buckets may have an incorrect change load Corrective Action The left coin photodetector input is or was giving an incorrect signal or the left hopper may have been running in standby mode 1 TheleftLED onthedispensermay have burned out Ifthe LED isstill out check the wiring to that LED Check the LED and replace itifitis defective 2 Ifall LEDsa
176. nst the bill box Tighten the four 8 32 screws the bill box catch wire must fall over the bill box and the bill box mustnot move during stacking cycle Figure 3 13 Upper Bill Box Adjustment 25238801 3 15 BC 3500 Bill and Coin Changer Bill Stop Flipper Check Refer to Figure 3 14 as anaid in doing this service check 1 Thebillstop flipper must touch the tab on the upper bill box 2 Withthe lower bill box removed slidethe upper bill box into the stacker The flipper should move downward approximately 1 32 to 1 16 inch when the upper bill box is inserted completely into the stacker 3 Ifthe flipper does not move downward the correct distance 1 32 to 1 16 inch perform the following procedure Figure 3 14 Bill Stop Flipper Check 3 16 25238801 Section 3 Routine Service Adjusting the Bill Stop Flipper Referto Figure 3 15 while youare doing this procedure 1 Thepositionofthe bill stop flipper canbe adjusted by prying against the solenoid plunger stop tab B throughthe flipperopening inthe pusher plate with a screwdriver Service Pry upon the stop tab to lower the flipper pry down on the stop tab to raise flipper Installing a New or Replacement Bill Stacker 1 Slidethe bill stacker and bill acceptor into the mounting rails and align them according to the preceding proce dure called Adjusting the Bill Acceptor Rails Refer to Figure 3 16 and adjust the lower bill box
177. nt 6 3 PARTS CATALOG Model BC 3500 Bill and Coin Changer 6 4 Replacement Cabinet Part NOS ccccsnsssesssnestnncnecseadsaccscecaccsscccontacvnsanesnanstntanedencersectasssandanes 6 6 Cabinet Assembly MEET 6 8 Cabinet Door te eec pee bet Pene nne tis 6 12 Cabinet c r C 6 14 BA 50 Bill Acceptor lt 6 16 Power Control Center Assembly 1211 11 6 20 Control Computer Assembly ue uenerat aan nn anam nin nn tini rn nada 6 22 Coin Dispenser Assembly eee 6 24 Change Bucket 6 26 Hi Capacity Hopper Assembly nii cccisecccacccecscacesstacaescanndacecadscesacsectcasecscosedesacacetaedtceccanadaceases 6 28 Coin Acceptor Bracket and Harness 6 30 Dual Bill Stacker Assembly 6 34 Coin Inlet
178. ode see Step 5 of this procedure all three values will change simulta neously When the correct hopper value is displayed press the HOPPER button to advance to the center hopper options if in the NON MC mode or press the FUNCTION button to advance to the ACCEPT function ifin the MC mode skip ahead to Step 10 8 The center two dashes will be blinking Press the VALUE button to step through the possible hopper denominations When the correct hopper denomination is displayed press the HOPPER button to advance to the right hopper options 9 The right two dashes will be blinking Press the VALUE button to step through the possible hopper denominations Stop when the correct hopper denomination is displayed 25238801 2 11 BC 3500 Bill and Coin Changer Use the coin value stickers suppled in the accessories bag to label the hoppers as a reminder of which coins are to be loaded in each hopper Table 2 3 BC 3500 Hopper Value Codes Display Symbol Money Type 5 Nickel 10 Dime 25 Quarter 1C Dollar T1 Token Type 1 T2 Token Type2 T3 Token Type 3 10 11 2 12 Press FUNCTION button and display will change to ACCEPT 1 YES Press either the or v button to select turn ON or deselect turn OFF each denomination Press VALUE to step through the list of denominations that can be accepted see Table 2 4 for the list of denominations Table 2 4 BC 3500 Acceptance
179. ode will be blinking at this time Press the or v button until the righttwo digits of the four digit access code are correct When the display shows the correct two right hand digits of the access code press the VALUE button and LEVEL 1 ACCESS will be displayed LEVEL OACCESS will be displayed ifthe incorrect access code is used and you will be prompted to re enter the access code You can now advance to the setup functions that follow TO PROGRAM A DIFFERENT ACCESS CODE Ifthe access code is presently 0000 go directly to Step C which follows Ifanon zero access code is currently in the computer you must first enter that code as described in the previous paragraphs Then using the FUNCTION button advance through each of the setup and audit functions until PROGRAMMING is again shown on the display Enter desired access code using v and VALUE buttons as described Step C and Step D of the previous procedure With the desired four digit code showing on the display press and hold the HOPPER button forabout three seconds until the message NEW CODE STORED appears The new code has now been stored in the computer s memory and will be the required access code next time the programming mode is entered NOTE DO NOT USE ANY CODES BEGINNING WITH 11XX THESE ARE USED FOR SPECIAL PURPOSES 5 Turn ON and OFF Maximum Capacity MC payout by pressing either the up or down v butt
180. on No other buttons are needed to change the MC mode The Maximum Capacity mode of operation has three big advantages and one requirement The requirement 15 that all three coin hoppers must be loaded with the 2 10 same value coin ortoken The advantages are A Thetime required to vend and replenish is typically only 1 3 ofthat required in the NON MC mode B All three hoppers will be emptied equally and the machine will not go empty until all three have been found to have no coins available In the event ofa hopper failure jam motor failure etc the machine will continue to operate using the other two hoppers 25238801 Section 2 Installation amp Programming x Operation inthe MC mode can be described simply as follows The computer will get the total required number of coins from any hopper or hoppers that it can If all three hoppers are operational it will divide the required payout amount say 20 quarters for a 5 bill for example by three and replenish seven coins from each of two hoppers and six coins from the third for the count of 20 In fact the computer further balances hopper loads by moving 6 count of the example from the right to center to left hoppers on successive vends Should a hopper go empty the computer will simply begin using the other two hoppers If only one hopper remains as good the computer assumes the machine is nearly empty and will attempt on successive vends to
181. ou have set to YES for acceptance and push either the or v button to stack these bills in either the UPPER or LOWER bill boxes Press the FUNCTION button once and the display will show BILL B CHECK ON or OFF Use the or v button to select either ON or OFF This is asecurity check made during the bill validation process Rowe recommends the ON setting forall but the most extreme circumstances where a very high percentage of bills are rejected with Code B see Section 4 Press the FUNCTION button once and the display will show BILL TEST OFF Use the or v button to select OFF Setup is complete Place the PROGRAMMING switch back down to the NORMAL mode The display will show STORING NEW DATA and then the walking dash will appear Fillthe hoppers with quarters do atest vend from each of the test switches left center and right located on the power control center and the job is completed Normal Setup This procedure follows the beginning to end setup sequence You should follow this procedure and use it until you are familiar with the ten groups of setup options Once you are familiar with these options you can easily skip over the options that you do not wish to change or display Key Information In step by step procedure that follows key setup information follows many of the numbered steps This information will be very helpful but it can be skipped
182. ovides routine service instructions for general maintenance and preventive maintenance This section provides information for routine service and identified problems Referto Section 4 Troubleshooting for procedures and techniques to identify a malfunction orreject problem Section 4 Troubleshooting Provides troubleshooting charts detailed error message descriptions trouble shooting procedures a block diagram schematics circuit board layouts and components lists This section also contains a detailed sequence of operation Section 5 Miscellaneous Contains a harness color code list and other miscellaneous information Section 6 The Parts Catalog Lists and illustrates all replaceable modules in the BC 3500 This manual is intended for owners route operators and technicians It provides all field and shop related service and maintenance material Accessories and their installation and service are discussed in the corresponding accessory instructions or manuals 25238801 iii Table of Contents SECTION 1 SYSTEM DESCRIPTION cas ceca tania 1 1 1 1 ms 1 1 a Pe 1 2 Functional Description inre a aaar aaa Ea Aa aaa rar AE AEE A aa a aaa E ANM aA Ea S AaS
183. quence refer to Troubleshooting Chart 010 at the end of the TEST SWITCH troubleshooting 4 22 25238801 Section 4 Troubleshooting CK CTR TEST SW Symptom The center TEST switch was closed longer than three seconds Corrective Action The CENTERTEST switch input is or was showing an incorrect signal Inorderto prevent spurious payouts the CCC immediately locks out all TEST switch inputs ifitreceives an incorrect signal from oneofthe TEST switches Thereafter the bill changer will still accept bills but will notrespondto the TEST switches Press the FUNCTION button Ifthe message does notreappear check the wiring to the TEST switches for intermittent short Ground Ifthe wiring is OK the problem may be an intermittent condition in the CCC For a more complete troubleshooting sequence refer to Troubleshooting Chart 010 at the end of the TEST SWITCH troubleshooting CK RIGHT TEST SW Symptom The right TEST switch was closed longer than three seconds Corrective Action The RIGHT TEST switch input is or was showing an incorrect signal Inorder to prevent spurious payouts the CCC immediately locks out all TEST switch inputs ifitreceives an incorrect signal from oneofthe TEST switches Thereafter the bill changer will still accept bills but will notrespondto the TEST switches Press the FUNCTION button Ifthe message does notreappear check the wiring to the TEST switches for intermittent short to Ground Ifthe wir
184. r 15 mounted level Always use a grounded 3 prong outlet NOTE For both security and safety reasons Rowe strongly recommends that this bill changer be securely anchored to the floor and or wall Please check the instructions that follow WALL MOUNTING The following illustrations and procedures should be used for wall mounting For concrete ormasonry wall mounting use lag screws and lead anchors For wood frame wall mounting use lag screws attached directly into the wall studs Ifthe wall is not flat you may need to add spacer washers between the wall and the mounting plate Ifthe changer is rigidly mounted to the wall make the power input connection through rigid conduit into the changer to meet U L requirements see Figure 2 1 For convenience the back ofthe upper cabinet is dimpled in four places You may choose to use these for the placement of mounting bolts ifso drilla 7 16 to 1 2 inch hole in each of these locations to accommodate a 3 8 inch bolt see Figure 2 2 Be careful notto drill into any internal BC 3500 components NOTE Be sure to remove all metal filings before putting the changer into service 25238801 2 1 BC 3500 Bill and Coin Changer CONNECT THE POWER SUPPLY WIRES TO THE INTERNAL MACHINE WIRES PER THE WIRING DIAGRAM IN SECTION 4 OF THIS MANUAL USING STANDARD ULL LISTED PRESSURE CABLE CONNECTORS SUCH AS WIRE NUTS JUNCTION BOX 4 AFTER REMOVING THE LINE CORD AND STRAIN RELIEF
185. racket e Reject Actuator Assembly Coin Chute Back Coin Acceptor Bracket Assembly e Cork Composition Strip External Retaining Ring External Retaining Ring Solder e Hex Spacer Nylon 506 and 1 00 Coin Block Bracket Qty prm 1 I 1 6 39 35080605 25061602 25061603 25081202 27031501 25223401 25223402 25223403 25223404 25223405 25223405 27023701 27023902 27027201 27029801 27028601 27031801 37004001 37004102 45062001 45062002 47002001 65050501 65050503 27033501 27033503 27033504 27033505 27020302 27023302 37004601 47002201 27025801 27025802 27035901 27035902 ACCESSORY KITS Nylon Pressure Roller Assembly 2 required used when metal contami nation of bills affects performance Coin Inlet Instruction Panel Quarter and Dollar Coin Coin Inlet Instruction Panel Dollar Coin Coin Inlet Instruction Panel No Coins Armor Plate Kit National Keyset Lock Cylinder amp Key Van Lock Cylinder amp Key Chicago Flexace Lock Cylinder amp Key Abloy Lock Cylinder amp Key Medeco Lock Cylinder amp Key Tubar Lock Cylinder amp Key Coin Inlet Kit for Undersize Coins Nylon Hopper Brush Coin Block Bracket 50 amp S B Coin Block Bracket Kit Complete Bill Acceptor Front Trim Shield Kit Deters Insertion of
186. ransport Motor Control I 4 66 Hopper Motor Control 4 66 LED 4 66 OUT OP SERVICE LAMP ities CE 4 67 Stacker DVE 4 67 EIRE ETETE M UELLE 4 67 DIVE M 4 67 Ile ime bte 4 67 Senece M 4 67 c 4 67 Power Supply Circuit Board 4 75 Computer Control Board 4 94 BillStacker Driver Circuit Board oiii otii eret etre Fea ar 4 103 Coin CIRCUIT BONG bee M 4 105 SECTION 5 ADDITIONAL INFORMATION Harness Color Coding 5 1 25238801 Table of Contents SECTION 6 PARTS CATALOG 3500 Pr 6 2 6 3 Catalog MTM 6 3 Parts Description eo cta ree OD I aE 6 3 Ordering Replacement Parts ii terrx per ER A xe coxa E APR REN REN Ed 6 3 Parts Catalog
187. rders are delayed because of inadequate or incomplete parts order forms To enable prompt delivery always specify the following information Part Number and Description indicate color if applicable Quantity Required e Machine Model and Serial Number e Complete Shipping Address including the ZIP code e Shipping Instructions must be supplied If the shipping method is Parcel Post Air Parcel Post United Parcel Service or Air UPS and the packages may exceed the size and weight limits of these services indicate an alternate shipping method If the shipment must be delivered as fast as possible specify Fastest Way Rowe will select the carrier for orders that justify shipment by truck 25238801 6 3 Figure 6 1 Bill and Changer Assembly 25238801 Ref See Table 6 1 Ref Ref Ref Ref Ref 65027608 65027609 65068501 65046804 45034603 35065103 25064401 25152301 65069058 45054301 45054501 35049309 35049711 27023902 25231312 Figure 6 1 Bill and Changer Assembly Description Qty BC 3500 Bill and Coin Changer Assembly 1 e Cabinet Assembly Complete Upper and Base with Doors 1 Top Cabinet Assembly see Figure 6 2 Sheet 2 1 Front Door Assembly see Figure 6 3
188. red light beam causing a solid state optical detector to send an electric pulse to the CCC The duration of this pulse is then checked by the computer to determine its validity Valid coins will initiate the dispense cycle A separate infrared LED and optical sensor and photo transistor pairis provided for each of the two possible coin denominations accepted Coin Dispenser The coin dispenser see Figure 1 5 contains the necessary components to handle the coins The escrow buckets the solenoid assemblies the chute from the bucket the channel mounted on the power control center and the upper coin chute from the coin detectors to the buckets are located on this assembly The three coin detectors each consisting ofan LED and a photo transistor detect the coins as they exit from their respective hoppers and fall into the upper coin chute The upper coin chute directs the change to the escrow buckets The drive for the hoppers consists of three AC motors which are also on the dispenser These motors as wellas the solenoids which open the bottom door of the escrow buckets are controlled by signals from the CCC Youcan access the rear of the dispenser assembly by removing the two screws in the upper corners grasping the dispenser at the arrow and tilting the entire assembly forward its lower pivots When youreplace the dispenser be sure that you tighten down the two top screws securely If these screws nottightened down the
189. renotlit check the 5 VDC LED onthe power control center Ifitis not lit check the power supply If itis lit check 5 power distribution lines in the harness Blue wires 3 Press the FUNCTION button Ifthe message reappears check for dirt on the left detector and LED Ifthey are clean check the coin photodetector per Section 3 Ifitis OK check the wiring from the photodetector to the CCC for an open connection or short to Ground Ifno problems are found replace the CCC 25238801 4 29 BC 3500 Bill and Coin Changer 4 If this message does notreappear after resetting the bill changer check the wiring to hopper motors and coin detectors Ifno problems are found replace CCC To restore the bill changer to operation press the FUNCTION button after correcting the problem NOTE This error code may the result of a leaky output to the left hopper drive motor from the CCC Ifthis is the case replace the CCC For amore complete troubleshooting sequence refer to Troubleshooting Chart 030 at the end of this COIN DETECTOR troubleshooting CK C COIN DETCTR Symptom The center coin detector was blocked while the changer was in STANDBY state One of the buckets may have an incorrect change load Corrective Action Thecentercoin photodetector inputs 15 or was giving an incorrect signal or the center hoppermotormay been running in standby mode 4 30 The center LED dispens
190. rt for more than five seconds the bill changer will go into SELF CLEAR 25238801 4 11 BC 3500 Bill and Coin Changer REJECT NO MAG Symptom Not enough magnetic signal from the Mag Amp This is arejectmessage The bill was rejected because no signals came from the Mag Amp The bill may have been inserted upside down Ifbills are frequently rejected for this message Corrective Action 1 Check for intermittent connections the Mag Amp harness or the White Brown White Green wires from the transport to the CCC P4 Pins 2 and 5 2 Checkthe bill pressure rollers in the transport for proper spring pressure 3 Checkthe surface of the Mag head for dirt buildup or foreign material 4 Ifallofthe preceding checks are OK replace the Mag Amp 5 Ifthe problem still exists replace the CCC Ifa bill is left in the transport for five seconds the bill changer will go into SELF CLEAR 4 12 25238801 Section 4 Troubleshooting REJECT LATE VF Symptom The flipper cell did not cover This is arejectmessage The bill was rejected because the VF cell was not covered soon enough after the VT cell was covered The billis possibly torn atits leading edge An object is possibly hung up orjammed inthe track Ifbills are frequently rejected with this message Corrective Action ll 2 4 5 Check fortight binding or sticky flipper operation Check for an intermittent open circuit in the wiring to
191. s or worn parts on hopper motors 2 Also thepossible causecould be intermittent connections to the coin detectors detector LEDs or wiring 3 Torestorethe bill changer to operation press the FUNCTION button after correcting the problem For amore complete troubleshooting sequence refer to Troubleshooting Chart 050 at the end of this EXTRA COIN troubleshooting EXTRA COIN C HOP Symptom Morethan one extra coin was detected passing through the center detector Corrective Action Sincelasttime bill changer was reset the bill changer may have dispensed two more coins than it should have during the replenish cycle One of the buckets could have an incorrect change load 1 Mostlikely the problem is not electrical Probable causes are Faulty hopper motor brakes or worn parts on hopper motors 2 Also thepossible causecould be intermittent connections to the coin detectors detector LEDs or wiring 3 Torestore the bill changer to operation press the FUNCTION button after correcting the problem Foramore complete troubleshooting sequence refer to Troubleshooting Chart 050 at the end of this EXTRA COIN troubleshooting 4 40 25238801 Section 4 Troubleshooting EXTRA COIN R HOP Symptom More than one extra coin was detected passing through right detector Corrective Action Sincelasttime bill changer was reset the bill changer may have dispensed two more coins than it should have during the replenish cycle One of
192. s established for the Fast Feed Shutdown feature See Section 2 The changer will enter Fast Feed Shutdown modeas soon as the bill is cleared from the transport REJECT RETURN SW Symptom The bill return switch was pushed during validation Corrective Action 1 Donotpush BILL RETURN switch during validation Check for loose or shorted wires ora shorted switch 2 Ifthe switch and wires are OK replace the CCC REJECT ACCPT OFF Symptom Billdenomination payout was notturned ON Corrective Action Set the bill changer to acceptthe rejected denomination 25238801 4 19 BC 3500 Bill and Coin Changer Transport Errors Transport errors are considered to be recoverable errors Thatis ifthe source of the error goes away the machine willreturn to the normal STANDBY modeall by itself Transport errors are shown on the status display while they arepresent Occasionally after resetting a shutdown error or on power up atransporterror will briefly appear This isnormal and should not be a concern A list of transport errors follows with an explanation for each and hints on whereto look for trouble CLEARING ERRORS Transport errors are self clearing When the trouble has been repaired the error will go away on its own Bill changer errors are stored the CCC and must be cleared To clear an error displayed on the readout push the FUNCTION button on the CCC while the CCC is inthe NORMAL mode Ifthe situation that caused the
193. spond to the test switches because one of the TEST switch inputs to the computer is or was showing an incorrect signal Press the FUNCTION button Does the message reappear Check for an intermittent short to Ground Check for a short on R W V W and BR W on the R W V W and BR W wires from P4 wires from the CCC to Ground and P5 to the power control center Check the wiring inside the power control center from P204 to the power supply circuit board Remove the Y W wire from P5 and the R W BR W wires from P4 to the CCC Push the FUNCTION button Does the code reappear Possible defective power supply board or CCC Replace the CCC Replace the power supply board 4 25 BC 3500 Bill and Coin Changer Changer Errors Non Shutdown Continued COIN SWITCH ERRORS CK 25 COIN SWTCH Symptom The 256 coin switch was closed too long Corrective Action The 25 coin switch input is or was showing an incorrect signal Inorderto prevent spurious payouts the CCC immediately locks outall coin switch inputs ifitreceives an incorrect signal from the coin switches Thereafter the bill changer will still accept bills but it willno longer take coins 1 Pressthe FUNCTION button Ifthis message does notreappear check the wiring to the coin switch circuit for an intermittent short to Ground Ifthe wiring is OK the problem may bein CCC orcoinswitch circuit board 2 Ifthismessage reappears after resetting unp
194. stor Carbon Film 100 Q 79911101 R604 Resistor Carbon Film 100 Q 79911101 R605 Resistor Carbon Film 1 8 1 1 5 799101501 R606 Resistor Carbon Film 1 8 1 332 799103323 R607 Resistor Carbon Film 8 2 79911822 R608 Resistor Carbon Film 820 79911820 R609 Resistor Carbon Film 120 kQ 79911124 R610 Resistor Carbon Film 82 Q 79911823 R611 Resistor Carbon Film 820 79911823 R612 Resistor Carbon Film 120 kQ 79911124 R613 Resistor Carbon Film 300 79911304 R614 Resistor Carbon Film 300 79911304 R615 Not Used R616 Resistor Carbon Film 5 6 79911562 R617 Resistor Carbon Film 5 6 79911562 R618 Resistor Carbon Film 4 3 79911432 R619 Resistor Carbon Film 2700 79911271 R620 Resistor Carbon Film 4 3 79911432 R621 Resistor Carbon Film 3 3 79911332 R622 Resistor Carbon Film 8 2 79911822 R623 Resistor Carbon Film 3 3 79911332 R624 Resistor Carbon Film 4 3 79911432 R625 Resistor Carbon Film 2700 79911271 R626 Resistor Carbon Film 1 8 1 1 5 799101501 R627 Resistor Carbon Film 1 8W 1 332 799103323 R628 Resistor Carbon Film 1 8 1 1 5 799101501 R629 Resistor Carbon Film 1 8W 1 332 799103323 0601 IC Dual OP Amp LM358 30800244 U602 IC Dual OP Amp LM358 30800244 25238801 4 85 BC 3500 Bill and Coin Changer AD 0 7 A 0 15 R156 42 VDC SWITCHED d2VDC 9 9
195. t the end of this HOPPER EMPTY troubleshooting 25238801 4 45 BC 3500 Bill and Coin Changer HOPPERS EMPTY Symptom Allhoppers are empty MC mode message Corrective Action 1 Refillallthehoppers 2 Thechanger shut down because the count could not be satisfied using any of the hoppers 3 Onechange bucket will havean incorrect load 4 Ifany ofhehoppers are not empty check for dirt buildup on the coin path ora jammed hopper 5 Resetthebill changerby pushing the FUNCTION button then TEST VEND to see ifall the hopper motors start running Ifone or more motors fail to run check the motors and associated wiring Ifthey are OK replace the CCC 6 Whenthe problem 15 corrected press the FUNCTION button to return the changer to service NOTE Ifa customer has been shortchanged on a 10 or 20 bill when this fault occurred after resetting the changer to normal operation the display will show AMT DUE X Y Z with X Y and Z being the number of coins or tokens the customer is owed from the left center and right hoppers respectively For a more complete troubleshooting sequence refer to Troubleshooting Chart 060 at the end of this HOPPER EMPTY troubleshooting 4 46 25238801 Section 4 Troubleshooting Chart 060 Shutdown Out Of Service Lamp Lit Display shows L HOPPER EMPTY OR HOPPER EMPTY HOPPER EMPTY OR HOPPERS EMPTY The changer was not shut down because the count from hopper was
196. the hopper and carries them up to the top where they fall through the upper chain guidering and interrupta lightbeam to a photodetector whichis mounted the dispenser Therequired number of coins fora desired change combination are counted in this manner as coins then fall through a closed chute to the escrow bucket Anagitator whichis mounted on the drive shaft of each hopper agitates the coin load to minimize coin jams in the hopper and ensure efficient coin pick up Toreduce jams and minimize the need for cleaning the hoppers in BC 3500 also have Teflon coated coin tracks 1 6 25238801 Section 1 System Description The hoppers do not have an Empty Sensor Empty hoppers are indicated by a failure to count the required number of coins in a specified period of time approximately three minutes however if the changer shuts down frequently with an error relating to empty hoppers when they are not then the serpentine coin path should be cleaned as shown in Section 3 HOPPER CAPACITIES Hopper 65027608 High Capacity Small Coin 05 to 955 inch diameter 65027609 High Capacity Large Coin Token 937 to 1 125 inch diameter MACHINE CAPACITIES Bill Stacker Coin Box Popular Coin Capacities Dimes 8 000 Nickels 4 000 Quarters 3 400 Quarters 3 200 Dollars 2 200 984 inch Tokens 3 000 Figure 1 7 High Capacity Coin Hopper Separate Mode 1000 bills in
197. the token counter will actually count only the number of tokens issued on the initial escrow dump 1 forthe lower value The changer will enter an OUT OF SERVICE condition with the display showing HOPPERS EMPTY After that error has been cleared by pressing the FUNCTION button the message AMOUNT DUE X Y Z will be displayed X the number of coins tokens due the last customer from the left hopper or all hoppers if using MC mode Y thenumber of coins tokens short from the center hopper and Zis likewise for the right hopper FAST FEED SHUTDOWN The Fast Feed Shutdown feature of the bill changer allows an operator to limit the number of payments made by the changer within a given amount of time This can beused to discourage non customers from using the changer as their bank If you suspect that someone is draining your changer for purposes other than to purchase your products you can use this feature to limit such activity The changer monitors the bills as they are accepted Ifthe Fast Feed feature is enabled and bills are being fed faster than the rate you ve established the changer will go OUT OF SERVICE fora period of time that you have chosen and willthen resume normal operation The settings are made by individual denomination and there 15 also setting forall denominations combined You can visualize these settings this way Ifthe changer accepts more than X bills in Y minutes then go OUT OF SERVICE for Z minutes There
198. tion to identify the parts Each page has a sheet number to identify the sheet as part of that assembly s parts list Replacing parts that are welded or riveted onto an assembly is normally impractical Therefore replacement parts are not listed for these items The assembly containing the welded or riveted part should be replaced Parts List Description The parts list contains four columns Figure Sheet and Index Number The first entry in this column is the figure number of the corresponding illustration An index number when listed corresponds to the index number appearing on the illustration Index numbers are not used when items are listed for reference purposes only or when the item listed is an alternate part Rowe Part Number This column lists the part number to use when ordering replacement parts or making inquiries Description This column gives a word description of each part or assembly Each item is indented to show its relationship to the next higher assembly Qty This column contains the part quantity used in the assembly When a figure describes more than one model of an assembly the Qty column is divided to show each model Ordering Replacement Parts All replacement parts must be ordered directly from an Authorized Rowe Distributor Once the replacement item has been determined complete a Standard Parts Order Form available from your Rowe Distributor at no charge Very often parts o
199. to all components and the OUT OF SERVICE lamp to come on The display will begin to flash an error message The nextpages will provide explanations ofand troubleshooting hints for all of the reject and shutdown messages 25238801 4 3 BC 3500 Bill and Coin Changer Index to Error Messages and Troubleshooting Charts 5 VDG Fail ire 5 ED ett tette teret svn aa E 4 63 Bill Changer Gives Erratic Payout for Bills and Coins No Emor Messages usn dero ree adr ete edic enero esd 4 61 Bill Changer Steals A 4 59 Bill Changer Steals Bills and Coins GIVES Change dae ERE RE ER EUER LU eu 4 60 Bill Changer Steals Coins Works n 4 58 Stacker Broblenis 4 62 Bill Transport Fails to Run in One or Both Directions Works OK Tor 4 57 BUCKET OPEN e M 4 52 BUCKET QU NI 4 50 BUCKET STAYS ON D 4 54 CANNOT PAYOUT VALUE EO 4 38 ON LONG
200. usted into the range of from 0 50 to 3 60 volts DC Corrective Action Check the White wire and connectors in the transport for an open short back to the CCC P4 Pin 10 Cleanthetransmissive cell and LED below it Replace the transport transmissive cell and or the transmissive reflective LED Replace the transport Replace the CCC qudm CK TRANSPORT VR Symptom Thetransportreflective cell voltageisnot within limits 0 20 to 4 90 volts Corrective Action Check the Orange wire and connectors in the transport harness for an open short back to CCC Pin 13 Cleanthereflectivecell and LED Replacethetransportreflectivecell and or the transmissive reflective LED Replace the transport Replace the CCC ue eS 25238801 4 21 BC 3500 Bill and Coin Changer Machine Errors There are two types of machine errors SHUTDOWN and NON SHUTDOWN Shutdown errors errors which could cause damage to the machine or incorrect payouts NON SHUTDOWN errors are errors involving coin switches test switches and the bill return switch When a NON SHUTDOWN error occurs the switch or switches involved will be locked out of operation Bill acceptance will notbeaffected All machine errors are stored in the CCC and displayed on the status display during STANDBY NON SHUTDOWN errors are displayed steady without blinking All SHUTDOWN errors are displayed as blinking messages with the out of service lamp lit The CCC canrem
201. validation Corrective Action 1 Checkthe VR VT cells for proper voltages and switching refer to Section 3 2 Replacethe VR cell VT cell VR VT LED or transport 3 Replace the 25238801 4 17 BC 3500 Bill and Coin Changer REJECT BILL H Symptom The bill failed validation because the information from Mag Head 2 was incorrect Corrective Action 1 Check the White Green wire from the transport for an Open Short to the Pin 5 2 Replace mag amp transport 3 Replace CCC REJECT BILL J M or S Symptom Billsrejected with any of these codes are failing anumber of interrelated magnetic tests Corrective Action 1 Replace thetransport 2 Replace CCC REJECT BILL L Symptom The bill failed validation because there was insufficient mag signal from certain points on the bill Corrective Action 1 Replace thetransport 2 Replace CCC REJECT BILL P Symptom The bill failed validation due to incorrect mag information from either mag head 1 Replace Mag amp transport 2 Replace CCC 4 18 25238801 Section 4 Troubleshooting REJECT NO DENOM Symptom Bills arerejected with this code when the validation tests cannot accurately determine the bill s denomination Corrective Action 1 Replace thetransport 2 Replace CCC REJECT FAST FEED Symptom The billis being rejected because its acceptance would exceed the limit
202. vend Most likely one of the buckets has an incorrect change load Corrective Action 1 Themostlikely cause ina faulty computer control center oran intermittent short in the wiring to the buckets 2 Also check fora faulty suppression diode on the dispenser 3 Check the diodes 4 Torestore the machine to service press the FUNCTION button after correcting the problem 5 Useavolt ohmmeter in accordance with Troubleshooting Chart 100 for this error to establish whether on notitis safe to install areplacement CCC For a more complete troubleshooting sequence refer to Troubleshooting Chart 100 on the next page Installing a replacement CCC in the machine without determining the cause of the original failure may destroy the replacementCCC 4 54 25238801 Section 4 Troubleshooting Chart 100 Shutdown Out Of Service Lamp Lit Display shows BUCKET STAYS ON One of the bucket solenoids was energized too long during a normal vend Most likely there is an incorrect change load in one of the buckets Press the FUNCTION button Does the machine shut down with the message BUCKET POWER ON NO Try several test vents from each of the three buckets Does one cause this shutdown NO YES Possible defective CCC Check the suppression diode and wiring associated with the bucket that caused OR Intermittent short from the R B Y BR or BL W wire to Ground See chart titled BUCKET POWER ON the shutdown NOTE
203. vide 40 VDC 30 VDC current limited 12 VDC 8 VDC and 5 VDC to therest of the system It contains indicator LED s for the 40 VDC 30 VDC 12 VDC and 5 VDC supplies Note that the 12 VDC actually runs at about 14 6 V this is normal TEST SWITCHES The three TEST switches are used to manually initiate a change dispense cycle for each of the machine s escrow buckets The computer will notrecognize a TEST switch closureifthe machine is in the process of validating a bill dispensing change or in SHUTDOWN Pushing TEST switch will also cause the stacker to cycle POWER CONTROL RELAY The power control relay switches the 40 VDC 30 VDC and 120 VAC supplies to the machine and 5 VDC to the OUT OF SERVICE lamp This relay is controlled by the CCC and is energized under normal operating conditions Under OUT OF SERVICE conditions the CCC de energizes the relay to disconnect the previously mentioned voltages from the rest of the system and shut down the machine Inthis condition the 40 VDC LED on the power supply board will be OFF while the other three remain ON Computer Control Center The computer control center referred to as the CCC and shown in Figure 1 9 directs all of the operations of the bill changer including both validation and change dispensing functions It contains amicrocomputer whichcontrols all of the major functions of the bill changer Italso contains the following controls and displays PROGRAMMING MODE EI
204. w XXX PAYS The XXX represents the current denomination The will show TOKENS if tokens are loaded into any hopper or if only coins are used the display will show the total dollar value ofthe coins to be paid out Once you have programmed the payout for all the denominations being accepted press the FUNCTION button to advance to the STACKER mode selection 15 The display will show STACKER MODE ALT or SEP Press either or v button to switch between ALTernate and SEParate If you choose AL Ternate the BC 3500 stacker will stack one bill in the top bill box and the next bill in the bottom bill box regardless ofthe bill denomination No further explanation is needed go directly to Step 16 in this procedure If you choose SEParate the BC 3500 will separate the bills by denomination Press the VALUE button to select the desired bill box for each denomination selected When the VALUE button is pressed the display will show STACK the lowest bill denomination enabled usually 1 and the word UPPER or LOWER Pressing either the v button will cause the display to change between the two options and of course the stacker operations will be as displayed Press the VALUE button to step through all ofthe accepted bill denominations Set each one to the bill box of your choice 25238801 2 13 BC 3500 Bill and Coin Changer I6 I7 18 Press the FUNCTION button to advance to the BILL B CHECK

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