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One-touch Espresso maker HD5720/30
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1. eo Lx Dal R W ON Entering the counting menu 1 Disconnect the appliance from mains 2 Press simultaneously MENU and Lv button 3 Connect the appliance to mains 4 If above steps succeeded the display will show the following message TOT COFFEE XXX TOT WATER XXX where XXX is number of cups or Liters 5 Press 4 button to step to the next display message DESCALING XXX WASHING XXX where XXX is number of cycles performed 6 Press 4 button to step to the next display message SW RELEASE POW 15 SW RELEASE DIS 15 where POW 15 stands for power PCB software version release 1 5 where DIS 15 stands for display PCB software version release 1 5 7 Press L button step 4 will be repeated To leave the service test mode unplug the appliance from the mains 6 23 REPAIR INSTRUCTIONS HD5720 30 For repair solutions it is good to know if the descale procedures are performed in line with the coffee cappuccinos brewed In below table you can find the values depending on the water hardness setting when the appliance will inform the consumer that the appliance has to be descaled Water hardness Litres water after which the decalcifying setting routine must be performed L ee BE HE Check the installed Water hardness setting PHILIPS MN ON Press the MENU button and walk through the menu items by me
2. 1 J2 SENNY M2 White unit Brewing up pos g unit down pos Red p J3a M5 Tap Red Water flow meter Black M4 Service door White Green Brown M3 BI Coffee ue Waste bin Grinder Motor M Heating Grey FO F1 Blue L Mains N Yellow Green 4 J3b Hall 1 sensor Red _N Discharge F12 nn electrovalve Black PAO F9 F8 White F13 Brewing unit Grey Group F6 motor F5 Pump Thermal protector Steam Heating M Pump element Steam thermostat Brown Brown F2 F3 F4 L L 4 23 REPAIR INSTRUCTIONS HD5720 30 Working principle of the appliance To understand the appliance better hereby a short technical description of the working principle When the appliance has been plugged on the mains the appliance starts with a self diagnose First items that will be checked are Temperature sensor s state of micro switches Second If no malfunction detected the Brewing unit will be moved downwards and after actuating the micro switch brewing_unit_down_position M2 the brewing unit will be brought to the mid position in this position it is possible to remove the Brewing unit for cleaning purposes During this movement the Hall sensor will count the needed cycles to go to the right position After this has been accomplished the appliance will shut it selves off If there is a problem detected in above actions the Display will show a GENERIC ALARM m
3. PHILIPS we r Del bed G aoa 1 Disconnect the appliance from mains 2 Press simultaneously and Coffee buttons 3 Connect the appliance to mains 4 If above steps succeeded the display will show the following message LOAD TEST MODE Using the functions in the Service test mode When the Service test mode is entered the following functions can be carried out checked r Function selection Action to perform Display message Result of the action Operate Brewing Push the MENU HEATER ON Close steam knob Heater button The Brewing heater will be powered check power consumption 1240 W 2 Operate Pump Push the Cv button PUMP ON If water container is filled placed and steam knob is closed the pump will be powered 40 W Operate the grinder Push the OK button GRINDER ON Close steam knob Grinder will grind Beans Operate Brewing unit Push the On OFF MOTOR UP If this function will be performed always upwards motor lift button be sure the Brewing unit has been installed service door is closed amp Coffee ground container is in place If the brewing unit_up_position M1 has been activated by the Brewing unit LIMIT SWITCH the Display will show message LIMIT UP SWITCH UP down motor lift be sure the Brewing unit has been installed service door is closed amp Coffee ground container is in place If the brewing unit_down_position M2 has been activ
4. Problem description Error message displayed If no voltage is present check power cord and connections If voltage is present check all electrical connections on the PCB otherwise exchange PCB see electrical drawing scheme MESSAGE GENERIC ALARM MESSAGE CLOSE DOOR MESSAGE INSERT WASTE BIN 3 MESSAGE PLEASE WATT A changed Check micro switch M1 top position brewing unit and it s circuit Check NTC sensor J5 heater and it s Circuit Check Hall sensor J3B motor lift and it s circuit If a normal motor sound of the brewing unit lift is noticed but the brewing unit doesn t move check the driving belt If a motor sound is noticed and afterwards you hear a hard noise sounding like a blocked motor and the brewing unit stays at bottom position check the micro switch M2 bottom position brewing unit and it s circuit If no motor sound is noticed check the wire connection of the motor and see if voltage has been applied on the motor side If no motor sound is noticed and also no voltage has been measured on pins F7 amp F8 PCB probably the 2 relays on the main PCB became defect Close the service door Check the function and circuit of micro switch M4 Check if the micro switch mechanical will be activated if the door is closed Place waste bin Check the function and circuit of micro switch M3 Check if the micro switch mechanical will be acti
5. Water tank assy Waste bin Float Drip tray Diffuser O ring Brew unit Fuse 192 C 10 A Microswitch support Spring Microswitch NC Slider brew unit Bush small Bush big NTC sensor O ring Pin Valve Spring Filter 4222 459 45198 4222 459 45102 4222 459 45223 4222 459 45101 4222 459 45114 4222 459 45190 4222 459 45173 4222 459 45118 4222 459 45132 4222 459 45188 4222 459 45094 4222 459 45091 4222 459 45083 4222 459 45096 4222 459 45105 4222 459 45148 4222 459 45087 4222 459 45180 4222 459 45182 4222 459 45183 4222 459 45181 4222 459 45176 4222 459 45192 4222 459 45095 4222 459 45097 4222 459 45093 4222 459 45147 4222 459 45123 4222 459 45146 4222 459 45174 4222 459 45129 4222 459 45106 4222 459 45202 4222 459 45144 4222 459 45111 4222 459 45122 4222 459 45127 4222 459 45099 4222 459 45195 4222 459 45112 4222 459 45150 4222 459 45084 4222 459 45082 4222 459 45160 4222 459 45179 4222 459 45145 4222 459 45200 4222 459 45201 HD5720 30 Brewing heating element Filter board Microswitch NO Hall sensor Transmission belt Brew unit transmission Clamping spring small Gasket Pump support Connection piece valve Pump fuse Pump Pump support Reed sensor Power PCB assy HD5720 Tube 125 mm Tube 335 mm Clamp pipe Clamp fixing Coupler Thread flank Gasket Vapour Heating element assy Thermostat TCO Water Flow meter Tube 270 mm Connecting
6. counterclockwise to increase the courserness thicker Insert the white shaft making sure Insert the white ring making sure Turn the shaft CLOCKWISE till it its larger notch is aligned with the its notch as well is inserted on the stops to insert the upper gear one on the grinder correct position Then turn the shaft all the way COUNTER CLOCKWISE before to change the setting check and mark the initial position taking as reference the position of the metal ball you see through the holes on the white ring Change the setting carefully by turning the white ring of one or max two steps one or two holes either way as required 12 25 DESCALING THE APPLIANCE HD5720 30 Proceed as follows e Press the MENU button e Press the LY button until the message START DESCALING appears on the display e Press OK e The message ADD DESCALER OPEN STEAM KNOB appears on the display Use the bottle of durgol descaler Fill the water tank with the entire bottle of durgol descaler 125 ml and 1 litre of water Note Use the descaler supplied with the appliance or a liquid descaler based on citric acid Never use a descaler with acetic acid as this will damage the appliance Note Be careful not to spill descaler on the metal surfaces of the machine and on surfaces sensitive to acid such as marble limestone and glaze If you spill descaler on these surfaces immediately wipe it off with a cloth to prevent stains Follow
7. further instruction as indicated on the display Note If the descaling program is interrupted before completion the appliance continues to display the message PLEASE DESCALE and you have to start the program from the beginning again 18 23 PARTS LIST CON NW ut A 0 NM HH 4222 459 45085 4222 459 45135 4222 459 45158 4222 459 45151 4222 459 45119 4222 459 45113 4222 459 45193 4222 459 45131 4222 459 45156 4222 459 45155 4222 459 45133 4222 459 45159 4222 459 45136 4222 459 45089 4222 459 45157 4222 459 45154 4222 459 45153 4222 459 45185 4222 459 45170 4222 459 45103 4222 459 45194 4222 459 45141 4222 459 45140 4222 459 45172 4222 459 45139 4222 459 45187 4222 459 45137 4222 459 45138 4222 459 45152 4222 459 45171 4222 459 45117 4222 459 45191 4222 459 45088 4222 459 45108 4222 459 45175 4222 459 45090 4222 459 45189 4222 459 45110 4222 459 45109 4222 459 45092 4222 459 45116 4222 459 45130 4222 459 45115 4222 459 45178 4222 459 45107 Strength selection cap Strength selection knob Left side panel Beans container Grinderwheel cap Ground coffee funnel gasket Complete Grinder Bottom plate Bean container lid Ground Coffee container lid Measuring spoon Top cover assy Rear panel Microswitch Right side panel Control panel Steam knob Buttons frame assy Top row button assy Control board PCB Door assy Spout cover Front panel Drip tray cover Water tank cover
8. piece Tube 180 mm Clamping spring big Connecting piece Gasket Water filter Tube 150 mm Hook Connecting piece 90 Gasket Solonoid valve Steam tap Gasket Milkfroth pipe assy Gasket Gasket Inner milkfroth tube Milkfroth tube Hardness test strip Durgel bottle DE GB Durgel bottle GB NL 19 23 HD5720 30 EXPLODED VIEW 20 23 HD5720 30 EXPLODED VIEW 21 23 EXPLODED VIEW HD5720 30 22 23 HD5720 30 EXPLODED VIEW 23 23
9. to the steam pipe 9 Push the ON OFF button until the display will indicate LIMIT SWITCH UP 10 Push the button so that EV1 ON is displayed check if you hear a loud click Tank magnet still in place amp steam knob not fully open 11 Now the complete water circuit will be emptied by the applied air pressure on the system 12 Water system is sufficient empty that no harm can be done by frozen water in the system 13 Remove all external connections Jigs and unplug the appliance from the mains 14 Plug on the appliance on the mains and wait until the internal test by the appliance are performed Put the appliance into the Virgin Factory mode Disconnect the appliance from mains Press simultaneously and Coffee buttons Connect the appliance to mains If succeeded the Display will show DISPLAY TEST MODE Unplug the appliance from the mains ee en A changed 11 23 TROUBLE SHOOTING HD5720 30 Technical related problems Warning Live Voltage is applied to the micro switches used in the appliance Always disconnect plug from the mains when repairing When the appliance generates a GENERIC ALARM message the only way to reset this is by unplugging the power plug from the mains FAILURES AT PLUGGING IN APPLIANCE Appliances doesn t work Check if main voltage is applied on the main at all PCB vertical PCB on the right side by measuring the voltage 220 230 V on the connector F3 and F4
10. MESSAGE NO COFFEE BEANS Fill container 2 MESSAGE LESS GROUND COFFEE 3 MESSAGE EMPTY WASTE BIN e Fill container with beans e No motor sound during grinding process is noticed e You hear a humming noise or rattle sound probably the grinder is blocked by a stone or other material The coarseness of the Coffee grinder is set to fine so almost no coffee will be grinded The micro switch M1 brewing unit top position has been activated to soon when the brewing unit move upwards or brewing unit position counter J3B Hall sensor is inaccurate time and position is how the appliance detects if ground Coffee is present User selected Coffee ground To less ground Coffee has been applied The pre ground Coffee funnel has been blocked The micro switch M1 brewing unit top position has been activated to soon when the brewing unit move upwards or brewing unit position counter J3B Hall sensor is inaccurate time and position is how the appliance detects if ground Coffee is present Empty waste bin Check the function and circuit of micro switch M3 Check if the micro switch mechanical will be activated de activated if the waste bin will be removed inserted Check if beans are visible in the grinder Check if voltage is present during grinding on the FO amp F9 connectors if not exchange PCB Check wires connection grinding motor and replace grinding unit in case the motor i
11. Service Service Service Philips Consumer Lifestyle PRODUCT INFORMATION This product meets the requirements regarding interference suppression on radio and TV After the product has been repaired it should function properly and has to meet the safety requirements as officially laid down at this moment One touch Espresso maker HD5720 30 TECHNICAL INFORMATION Power rated 1350 W Standby power 3 W switched off Standby power 80 W switched on Voltage 220 240 V 50 60 Hz Colour setting Brushed stainless steel red SAP coding HD5720 30 OPTIONAL accessories Hardness test strip Service code 4222 459 45145 Durgel bottle DE GB Service code 4222 459 45200 Durgel bottle GB NL Service code 4222 459 45201 Published by Philips Domestic Appliances and Personal Care Printed in the Netherlands Copyright reserved Subject to modification 08 02 PHILIPS DISASSEMBLY AND RE ASSEMBLY ADVISE For your safety be sure the plug is disconnected from the mains In below steps the dismantling from the appliance has been written down in a certain sequence Please follow the steps in this order Remove back panel To remove the back panel first remove the 5 screws see picture for positions Slightly lift the back panel upwards The back panel becomes loose After the b
12. ack panel has been removed the way is free to remove the other panels as well Remove left or right panel To remove the left right panel slightly move the side panel 1 cm backwards and then remove the panel sideward Remove topcover Control panel Open bean lid remove cap from the grinder adjustment knob and remove the screw at the inside of the Grinder Coffee coarseness adjustment knob Mark carefully the position of the knob before removing it to ensure the right position when re assembling Remove the left upper screw seen from the back and remove the screw in the upper corner of the right side see picture for the positions Screw upper left backside Screw upper corner right panel zi HD5720 30 Now remove on both sides the upper and lower screws where the control panel is fixed to the frame See picture for positions Remove upper screws RG 2 A SSI Remove lower screws on both sides for removing the control panel Remove the steam knob assy by using a tool to gently push the steam knob assy from behind Now you are able to remove the control panel The control panel is electrical connected to the machine by the band cable connection The topcover can be taken of Remove the service door The service door can simply be removed by
13. ans of the Lt or 4 buttons until WATERHARDNESS X is displayed The number X represents the Water hardness setting Calculate the number of liters displayed in combination with the installed hardness setting in the table Example 1 Example 2 Example 3 e Display shows 120 e Display shows 700 L e Display shows 1000 L e Hardness setting 4 e Hardness setting 3 e Hardness setting 1 e Performed cycles decalcifying 3 e Performed cycles decalcifying 3 e Performed cycles decalcifying 3 Calculation Calculation Calculation 120 45 2 66 round down to gt 2 700 80 8 75 round down to gt 8 1000 250 4 2 3 1 lt 3 8 3 5 gt 3 4 3 1 lt 3 Descaled routines performed ok Descaled routines performed Not OK Descaled routines performed ok If the number of decalcifying routines performed deviates more than 3 times of the formula outcome the machine has not been properly decalcified Conclusion The outcome of the formulas must be more or less equal to the number of decalcifying routines carried out by the consumer Examplel and Example3 are in line with the recommanded number of descal routines performed as requested by the appliance Example2 there it is clear that the appliance has not been descaled according the instructions given by the appliance The outcome of the formula deviates more than 3 times of the requested number of descaling of the appliance 7 23 REPAIR INSTRUCTIONS HD5720 30 PUTTING THE APPLIANCE INTO SERVICE TEST MODE
14. ated by the Brewing unit LIMIT SWITCH the Display will show message LIMIT DOWN SWITCH DOWN Operate discharge valve Push the button EV1 ON Close steam knob EV1 The 3way discharge valve will be powered Operate steam Heater Push the 4 button VAPORIZER ON You will have to turn the steam knob Operate Brewing unit Pysh the button MOTORDOWN If chis function will be performed always fully open before the steam heater will be powered message open knob appears check power consumption 1 kW 8 23 REPAIR INSTRUCTIONS HD5720 30 When powering the Brewing heater in the system via the service test mode be warned that you not power the heater too long the software is not protecting the heater in this state When the Steam knob is fully open the Brewing heater Valve Pump and Grinder will not operate close in those steps the steam knob To leave the service test mode unplug the appliance from the mains PUTTING THE APPLIANCE INTO DISPLAY TEST MODE Factory Virgin mode PHILPS dN ON Disconnect the appliance from mains Press simultaneously and Coffee buttons Connect the appliance to mains If above steps succeeded the display will show the following message DISPLAY TEST MODE PE In the display test mode it is possible to check if the menu buttons are recognized by the software For instance pressing the MENU button the display will show But
15. ature C Long Coffee a changed 10 23 REPAIR INSTRUCTIONS HD5720 30 PROCEDURE TO EMPTY WATER SYSTEM In the winter season it might be needed to empty the water system of the appliance in case it can be expected that the appliance will be stored transported in the freeze cold for a longer time If the water system will not be emptied it is possible that the internal parts become damaged due to the fact that frozen water has expanded Note If the water circuit is emptied please put the appliance to the Factory Virgin mode by following the procedure Putting appliance into Display test mode see page 9 and inform the consumer that the machine has to be re installed according the Directions for use PHILIPS rm r Lad R dM ON Put the appliance into Service test mode Disconnect the appliance from mains Press simultaneously and Coffee buttons Connect the appliance to mains If above steps succeeded the display will show the following message LOAD TEST MODE Place a special empty prepared water tank with the Magnet glued in top position or use a magnet to mislead the appliance ae oY that there is normal water in the tank 6 Open the steam knob for 75 micro switch may not be actuated 7 Push the L_ button pump starts pumping keep the button pressed gt 30 seconds until there comes no water out the steam pipe anymore 8 Connect 4 5 Bar air pressure
16. essage Note If the appliance is still in factory mode the appliance will not shut it selves off First the available languages will be displayed and after the selection of the language the appliance starts the water fill routine Follow the steps indicated in the displayed after the process the appliance will shut it selves off Switching the appliance on When the appliance has been switched on the brewing unit will first be brought to the Coffee filling position Also the Coffee heater will be powered and heats up see also message in the display heating up When the right temperature measured by the NTC has been reached the Brewing unit will be brought to the brewing top position until the brewing _unit_up_position M1 micro switch is activated Then water will be pumped through the brewing unit see also message in the display to clean the Coffee system Brewing unit amp brewing head After this routine the Brewing unit will be sent to the down position and by a mechanical mechanism the Coffee grounds will be wiped off The Brewing unit will be sent to the Coffee filling position again and the appliance will show a message on the display that the machine is READY to USE Brewing cycle Coffee When the user selects one of the Coffee buttons small medium or large cup of Coffee depending on status of the appliance the Brewing unit will be sent downwards first and then go to the grinder fill position otherwise t
17. he first action will be that the beans will be grinded into Coffee powder The Coffee powder falls in the Brewing unit When the grinder stops grinding the Brewing unit will be moved up to the brewing position The pump starts to pump a small amount of water into the brewing unit pre brewing the Coffee bed will slightly shrink and therefore the Brewing unit will be sent up to the brewing position again few millimetres After 1 2 seconds the pump continues to pump the water through the brewing unit and Coffee will leave the Brewing unit via the Coffee spout into the cup When the right quantity of water has been reached measured by the flow counter the pump stops The Brewing unit will be sent to the down position In the down position the Coffee residue will be wiped off The coffee will fall in the removable waste bin container After this the Brewing unit will be sent to the Coffee fill position again The Coffee brewing cycle has been performed 5 23 REPAIR INSTRUCTIONS HD5720 30 Service testroutines This appliance has been equipped with special service routines to be able to check several functions of the appliance COUNTING PROCEDURE With the counting procedure can be checked how intense the machine has been used by the consumer Items that are monitored Number of Coffee made liters of water used number of descaling procedures performed number of cleaning washing cycles performed PHILIPS
18. nt After 6 minutes 45 55 Q exchange when defect If coffee heating element is heating up GENERIC ALARM check function circuit of NTC coffee heater J5 PCB 3 MESSAGE Place brewing unit Exchange micro switch M1 Check the function and circuit of micro INSERT BREWING switch M1 UNIT Check if the micro switch mechanical will be activated if the brewing unit is properly placed and the brewing unit is in top position MESSAGE When water is pumped through the system the flow meter measures the Flushing pumped volume When the system detects a mismatch in expected and measured After 20 30 seconds volume the failure will be displayed GROUND TOO Check if the pump is pumping Check if water is present in the water FINE Adjust mill container and the water container has and OPEN STEAM been correctly placed See if water is KNOB visible in the area container pump Check if the pre filter not became clogged by particles Check the flow meter and it s circuit is Check if voltage is during pumping functioning present on connectors F2 amp F10 if not exchange PCB Check if voltage is during pumping present on the pump if not check the TCO on the pump exchange when defect Exchange pump Exchange Flow meter 13 23 TROUBLE SHOOTING HD5720 30 FAILURES DURING OPERATING THE APPLIANCE Problem description Actions to perform Hints tips solution Error message displayed l
19. offee temperature in the menu Measure the Coffee temperature see instruction Temperature measurement The coffee is ground too coarsely Turn the grinding coarseness knob one setting anticlockwise while the mill is grinding coffee beans The coffee is ground too finely Turn the grinding coarseness knob one setting clockwise while the mill is grinding coffee beans Change the coffee strength with the coffee strength button The coffee is ground too coarsely Turn the grinding coarseness knob one setting anticlockwise while the mill is grinding the coffee beans Change the coffee strength with the coffee strength button Clean the appliance with the cleaning function in the menu Descale the appliance with the descaling function in the menu e Check the O rings in the brewing unit pos 41 Check the spring in the brewing unit pos 44 Check the shaft in the brewing unit pos 42 Clean or open the holes with a needle Check the function of the drawer and clean it thoroughly so it can swing again Check the O rings in the brewing unit otherwise replace brewing unit If the temperature is really too low descale appliance Check function of NTC Replace coffee heater Check fines of the grinder adjust grinder see instruction Grinder adjustments Check fines of the grinder adjust grinder see instruction Grinder adjustments Check fines of the grinder adjust grinder see instruction G
20. pouts FINE Adjust mill e Check if the pump is pumping Check if water is present in the water and OPEN STEAM container and the water container has KNOB been correctly placed See if water is visible in the area container pump Check if the pre filter not became clogged by particles e Check the flow meter and its circuit is Check if voltage is during pumping functioning present on connectors F2 amp F10 if not exchange PCB Check if voltage is during pumping present on the pump if not check the TCO on the pump exchange when defect e Exchange pump e Exchange Flow meter 15 23 TROUBLE SHOOTING HD5720 30 OTHER FAILURES Problem description Hints tips solution During heating up water is dripping from the Brewing unit OR I selected hot water but the water is leaking via the brewing unit inside of the appliance Coffee is not coming out of the spout The coffee is not hot The coffee is not creamy enough The coffee is too weak The coffee tastes bad e The valve construction in the yellow tube thermo heater became defect Check if the holes of the spout are not clogged Check if the mobile drawer inside the service door is blocked and cannot swing The coffee is not running out of the brewing unit spout but is leaking through the brewing unit Mostly the problem is caused by the fact people use big not pre heated mugs for small amounts of Coffee Increase the c
21. removing the steel wire located on the left side at the hinge Pull the wire out the hinge and the service door can be taken away Remove bottom cover To reach the micro switch that detects the presence of the Coffee ground container the bottom cover has therefore to be removed At the bottom of the appliance unscrew 7 Torx screws and remove the cover micro switch and the lift drive belt can be reached easily If the above steps are carried out all the parts can be reached and if needed dismantled replaced 2 23 REPAIR INSTRUCTIONS HD5720 30 All the display messages that are described in this service manual are in English language If you want to change the language to English proceed as follows Switch appliance on Press the MENU button Press the OK button to select this routine Navigate with the Cv or L Display message ENGLISH appears Press the OK button 3 seconds to finalize the selection 2 ee ee un Water mechanical circuit Coffee Heating element _ Temperature sensor zhp Discharge Solenoid valve Water Pump Brewing unit Ch Water Flowmeter Water Tank Navigate with the Lv or until Display message SET LANGUAGE appear Steam Heating element Steam thermostat Hot Water NM Steam Tap IN N tH 3 23 REPAIR INSTRUCTIONS HD5720 30 Electrical circuit Reed sane LIT Black J7 J6 nn ejj gt F15 Temperature Control ae oe n gt
22. rinder adjustments Taste is really user depended only cleaning descaling and checking of the grinder adjustment are possibilities to check assumption is that the appliance functions normal The water system has been If the water system has been frozen most damaged due to the fact the appliance has been stored Check the O rings in the brewing unit pos 41 Check the spring in the brewing unit pos 44 Check the shaft in the brewing unit pos 42 Check the valve pos 43 Follow procedure Empty water probably the appliance is not able to make Coffee any more transported in freeze cold The water cannot reach the Coffee powder any more or water is leaking out of the brewing unit The valve used in the brewing unit yellow tube is mostly the part that has to be system when the appliance will be replaced transported in Winter time The coffee is too strong id changed 16 23 GRINDER ADJUSTMENTS HD5720 30 Remove the coffee beans container Turn the white shaft clockwise till it Verify the position of the white the black finger saver and the knob stops Remove the upper part of the gasket has to be as on the picture grinder by pulling it upwards Remove the white plastic ring by Turn the white shaft counter Now you can change the setting pulling it clockwise till it stops Turn the gear clockwise to reduce Pull to remove it the coarseness finer coffee Turn the gear
23. s defect Remove the obstacles out of the grinder wheels Adjust the Grinder coarseness turn clockwise Check if micro switch is properly functioning and or is activated properly by the mechanical action of the brewing unit Check Hall sensor is correct counting detecting position Add pre ground Coffee Supply one Coffee spoon of ground coffee Open clean the pre ground Coffee funnel Check if micro switch is properly functioning and or is activated properly by the mechanical action of the brewing unit Check Hall sensor is correct counting detecting position When emptying waste bin the software monitors if the waste bin micro switch M3 has been inactivated for at least 15 seconds time needed to dispose the coffee appliance must be plugged on the mains to monitor this action Exchange micro switch M3 14 23 TROUBLE SHOOTING HD5720 30 FAILURES DURING OPERATING THE APPLIANCE Problem description Actions to perform Hints tips solution Error message displayed MESSAGE e When water is pumped through the system the flow meter measures the Please wait pumped volume When the system detects Flushing Or a mismatch in expected and measured Coffee volume the failure will be displayed e Check if the grinder is not grinding the Check fines of the grinder adjust grinder After 20 30 seconds Coffee too finely that no Coffee is coming see instruction Grinder adjustments GROUND TOO out the s
24. ton 1 if you press the button display will show Button 2 pressed etc If you turn the steam knob fully open the message KNOB IS OPEN appears on the display In this manner it is possible to check if the buttons are recognized by the software To leave the service test mode unplug the appliance from the mains or wait 45 seconds without pressing any button A When powered again the appliance must be fully installed again 9 23 REPAIR INSTRUCTIONS HD5720 30 Temperature measurement COFFEE TEMPERATURE MEASUREMENT PROCEDURE PHILPS GE u 1 ON Switch appliance on Make sure appliance factory default settings are stored Place a plastic cup under the coffee spout Set grinder setting on position 7 Fill water tank and bean compartment Press the button During the cup is filled with Coffee measure the temperature Repeat step 6 7 once and note the highest measured temperature 2 20 SS E GR Se For validation see table below WATER TEMPERATURE MEASUREMENT PROCEDURE Switch appliance on Make sure appliance factory default settings are stored Place a plastic cup under the steam nozzle Fill the water tank with water Press the button and turn the steam knob open During the cup is filled with water measure the temperature Repeat step 5 6 once and note the highest measured temperature Sur OPERZE ay un For validation see table below Coffee temper
25. vated if the waste bin is placed Micro switch is NC normally closed exchange switch Value NTC resistor at 23 C 110 kQ m KO Value measured on PCB J5 without NTC 10 kQ If the GENERIC ALARM message appears after the brewing unit went down most probably the Hall sensor connections is the problem counting of pulses starts after actuating the brewing unit_down_position M2 so going up direction Belt broken replace belt Replace micro switch M2 If voltage on the motor circuit board has been applied motor is probably defect Exchange total brewing unit lift assy Exchange main PCB Exchange micro switch M4 Exchange micro switch M3 12 23 TROUBLE SHOOTING HD5720 30 FAILURES WHEN SWITCHING ON THE APPLIANCE Problem description Actions to perform Hints tips solution Error message displayed MESSAGE e Fill tank with water Check if filled tank is inserted correctly Check presence of Magnet in tank or see if No WATER it is jammed Fill watertank e Check function of the Reed sensor For testing purposes short circuit jumper no magnet open contact gt gt gt Q J7 display message will disappear magnet closed contact 0 Q Exchange Reed sensor MESSAGE e Check if Coffee heater is heating up Check voltage is present on connectors F1 amp F6 if not exchange PCB HEATING UP Check Fuse TCO became defect 2x PLEASE WAIT exchange when defect Check resistant of heating eleme
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