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82-S0347 - E-Sync Slideout Service Manual
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1. mi LE 3 PE ale oal RED IN FRONT VIEW FROM OUTSIDE OF COACH dle colle 13 Both motors to right side ga El LES omg alle 05 dle o oll HARNESS RED IN YELLOW IN V Both motors on left side VIEW FRONT VIEW FROM OUTSIDE OF COACH TIP Sheet 168 82 S0344 T REV 0 09 02 1217 E 7 Street Mishawaka IN 46544 Phone 1 800 334 4712 1 888 339 2539 Fax 574 256 6743 gar 2 I Troubleshooting Information on Power Gear Troubleshooting Description of Problem Motors will not run Check all connections Check in line fuse to switch Check that harnesses are connected to proper plug and that only one plug is each motor zone Room does not stop going out Need to reprogram out stops Room
2. Fig 3 Motor Brake Lever 4 COMPONENT PART REPLACEMENT INSTRUCTIONS NOTE BEFORE REPLACING PARTS ON THE SLIDEOUT SYSTEM MAKE SURE THE BATTERY HAS BEEN DISCONNECTED 4 1 Replacing the Electric Gearmotor 1 2 3 99 O Disconnect battery Disconnect motor Remove the 4 motor mounting bolts with a socket wrench remove the gearmotor Install the new gearmotor and bolt into place NOTE Refer to Part Ordering Information in Section 5 Check to ensure the brake lever on the motor is in the engaged position Reconnect the motor harness Reconnect the battery and test the system operation Reprogram the in and out stops for the new motor NOTE Refer to TIP Sheet 167 for programming instructions 5 REQUIRED INFORMATION FOR ORDERING PARTS WHEN ORDERING PARTS PLEASE PROVIDE THE FOLLOWING INFORMATION e YOUR NAME COMPANY NAME PHONE NUMBER e SHIPPING ADDRESS e BILLING ADDRESS e PURCHASE ORDER NUMBER FOR EACH PART NEEDED e COACH TRAILER e VIN or S N MAKE MODEL WHEEL BASE IF APPLICABLE MILEAGE IF APPLICABLE SINGLE OR DOUBLE RAIL SLIDEOUT SYSTEM SIDE OF COACH TRAILER THE SLIDEOUT ROOM IS ON ROADSIDE OR CURBSIDE e PART NUMBER DESCRIPTION e QUANTITY NOTE ALL REPAIRS MUST BE MADE BY AN AUTHORIZED SERVICE CENTER SYSTEMS THAT HAVE BEEN TAMPERED WITH MODIFIED ADJUSTED OR REPAIRED BY ANY PARTY OTHER THA
3. e SYNC SLIDEOUT SYSTEM SERVICE MANUAL 82 S0347 09 02 TABLE OF CONTENTS PAGE SERVICE MANUAL 2 55 neces eerie 1 ES RI 2 4 2 REPLACEMENT PARTS amp KITS n L 4 2 1 MECHANICAL COMPONENTS 4 2 2 ELECTRICAL COMPONENTS 4 2 3 GEARMOTORS 222224442220 4 3 TROUBLESHOOTING THE SLIDEOUT SYSTEM 5 6 4 COMPONENT PART REPLACEMENT INSTRUCTIONS 8 4 1 GEARMOTOR 6 5 REQUIRED INFORMATION FOR ORDERING PARTS 9 APPENDIX 10 14 WARRANTY et 15 FIGURES QUre 2 Bin 3 Figure 3 7 SERVICE MANUAL 111 CAUTION THE FOLLOWING INFORMATION IS FOR AUTHORIZED RV DEALERS AND SERVICE TECHNICIANS RV OWNERS SHOULD NOT ATTEMPT THESE REPAIRS OR PROCEDURES ANYONE OTHER THAN A RV AUTHORIZED SERVICE TECHNICIAN ATTEMPTING REPAIRS WILL VOID WARRANTY CAUTION Fig 1 Typical e SYNC Lo Pro Slideout System Motor orientation may be different RAIL RIGHT HA OUTER INNER ASS RAIL LEFT HAND a OUTER INNER MOTOR ASSEMBLY Fig 2 Typical e SYNC Tube Rail Slideout System Motor orientation may be different 2 POWER GEAR SLIDEOUT SYSTEM REPLACEMENT KITS 2 1 MECHANICAL COMPONENTS CONTACT POWER GEAR SERVICE FOR PART NUMBERS REPLACEMENT PARTS AND SERVICE INFORMATION 2 2 ELECTRICAL COM
4. When first retracting the tube that has extended the furthest will move until it reaches the room square reference they will then move together synchronized until they both reach the IN stop points 12 TIP Sheet 167 82 50343 T REV 0 07 02 pear 1217 E 7 ex Mishawaka IN 46544 Phone 1 800 334 4712 1 888 339 2539 Fax 574 256 6743 Troubleshooting Information on Power Gear e SYNC INSTALLATION AND TROUBLESHOOTING The location for the control box needs to be dry away from the elements and near enough to the motors so that the 10 foot harnesses will reach Orientation of box is not important Connection to control box is as follows Positive and negative terminals need to be connected to a 12V battery source The red blue and green wires need to be connected to the wires coming from the room slide out switch using the attached butt splices Motor connections and initialization procedure can be found on TIP Sheet 167 More detailed description of the motor connections can be found below Motor to Control Box Connections Both motors outboard of rails VIEW TET Both motors inboard of rails VIEW
5. does not stop coming in Need to reprogram in stops After switching motor connections nothing moves Reset controller Motors run backwards from switch designation Switch the blue and green wires going to the switch Motors run in opposite directions Switch one motor plug in its respective zone 14 TIP Sheet 168 82 50344 REV 0 09 02 POWER GEAR LIMITED WARRANTY Power Gear warrants to the original retail purchaser that the product will be free from defects in material and workmanship for a period of one 1 year following the retail sales date Power Gear will at its option repair or replace any part covered by this limited warranty which following examination by Power Gear or its authorized distributors or dealers is found to be defective under normal use and service No claims under this warranty will be valid unless Power Gear or its authorized distributor or dealer is notified in writing of such claim prior to the expiration of the warranty period Warranty is non transferable THIS WARRANTY SHALL NOT APPLY TO Failure due to normal wear and tear accident misuse abuse or negligence Products which are modified or altered in a manner not authorized by Power Gear in writing Failure due to misapplication of product Telephone telegraph teletype or other communication expenses Living or travel expenses of person performing service Overtime labor Failures created by improper instal
6. move out if one or both of the arms moves in the wrong direction move the plug in that zone 1 Move room IN using ROOM IN button until seals are compressed use MOTOR STOP left or right button to hold one motor while the other runs further as necessary 2 Move room OUT using ROOM OUT button until inside fascia seal is compressed use MOTOR STOP left or right button to hold one motor while the other runs further as necessary 3 Move room IN until desired position is reached use MOTOR STOP left or right button to hold one motor while the other runs further as necessary 4 Push and hold SET 5 While holding SET push ROOM IN This sets the room IN stop positions 6 Move room OUT until desired position is reached use MOTOR STOP left or right button to hold one motor while the other runs further as necessary 7 Push and hold SET 8 While holding SET push ROOM OUT This sets the room OUT stop positions 9 Procedure is complete NOTE Once the stop points are set operation is as follows The IN stops are used as the room square reference During room travel the slideout will be kept in that relative relationship during room extension and retraction During room extension if one of the set points is further than the other one tube will stop when it reaches its set point and the other will continue moving until it reaches its set point
7. N AN AUTHORIZED SERVICE CENTER WILL VOID ALL WARRANTIES APPENDIX TIP SHEET DESCRIPTION PAGE 82 SLIDEOUT ROOM HEIGHT ADJUSTMENT 11 167 INITIALIZATION PROCEEDURE 12 168 e SYNC INSTALLATION AND TROUBLESHOOTING 13 14 10 SLIDE OUT ROOM HEIGHT ADJUSTMENT For proper slide out operation the slide out room floor to slide out rail height must be set This procedure is to be performed at the factory during room installation and should be checked periodically To set the ranm hainht nlaaca rafar ta tha Finiira halaw SLIDE OUT INNER RAIL B 2A v S 0 The distance between the bottom of the floor and the top of the inner must be the same distance A B or the distance at the end of the inner rail can be 1 8 greater than the inside distance 8 1 6 Tip Sheet 82 81 1299 REV 2 11 powe 1 Troubleshooting Information on Power Gear 1217 E 7 ex Mishawaka IN 46544 Phone 1 800 334 4712 1 888 339 2539 Fax 574 256 6743 E SYNC INITIALIZATION PROCEDURE 1 Plug SETUP CONTROL harness into control box 2 Hold CLEAR and push ROOM OUT or ROOM IN to clear stop settings 3 Plug both five Molex connectors from motors into control box Motor on right side of slideout from out side of room is plugged into plug zone next to the negative connection 4 When ROOM OUT is pressed both pieces of steel must
8. PONENT REPLACEMENT KITS KIT PIN DESCRIPTION 800003 ELECTRICAL e SYNC Contents of kit Description Quantity per Kit HARNESS CNTL BOX TO MTR 2 CNTRL BOX DUAL MTR 1 2 3 REPLACEMENT GEARMOTORS MOTOR P N DESCRIPTION Quantity per System 522609 MOTOR ASSY DS MT e SYNC 2 3 TROUBLESHOOTING THE SLIDEOUT SYSTEM If a problem occurs with a Power Gear Slideout System Consult the following table If a problem is not listed or you require further assistance please call Power Gear and talk to our Customer Service Department at 1 800 334 4712 NOTE BEFORE REPLACING PARTS ON THE SLIDEOUT SYSTEM MAKE SURE THE BATTERY HAS BEEN DISCONNECTED Problem Check Inspect Probable Cause Solution Electrical wiring and Bad wiring or components Check wiring and components Excessive drag on the room are removed then stop Refer to TIP sheet 82 move and the motor Motor turns but gear shaft does broken Refer to replacement instructions components broken Refer to replacement instructions Refer to replacement instructions engaged position disengaged Refer to Fig 3 One side seals and the other correctly Refer to sheet 167 The room does side does not seal Room height misadjusted Check for proper room height NOT seal Refer to TIP sheet 82 Room opening not square Measure room opening for proper fit Check Inspect Probable Cause Solution Transit bar still installed Remove trans
9. er Dam WI 53916 0695 800 334 4712
10. it bar An obstruction blocking Remove obstruction or The room STARTS path of travel of the room relocate the unit STOPS gear and rack with LIGHT coat of oil Improper room height Check for proper room height setting rails are pinching Refer to TIP sheet 82 Check for 12 Volts DC at the motor while room is in Check wiring harnesses operation If not 12 volts Slideout room height out of adjustment The room moves slowly when it is nearly in or beginning to go out The room moves slowly all the way in or out The room moves VERY slowly System makes a LOUD chatter noise When operating Check the slideout room height adjustment Readjust slideout room Refer to sheet 82 WARNING I WHEN THE MOTOR BRAKE IS DISENGAGED THE SLIDEOUT ROOM WILL NOT Lock INTO PLACE THEREFORE THE ROOM WILL NOT BE SEALED WHEN THE ROOM HAS BEEN MANUALLY RETRACTED BE SURE TO INSTALL THE TRANSIT BARS IF SO EQUIPPED AND RETURN THE MOTOR BRAKE LEVER TO ITS NORMAL ENGAGED POSITION IN ORDER TO SEAL AND LOCK THE ROOM INTO POSITION BRAKE RELEASE N ROTATE APPROX TA 30 DECREES TO RELEASE H Le MOTOR BRAKE 48 H A lay WA J v
11. lation of the product s slideout system or slideout room to include final adjustments made at the plant for proper room extension retraction sealing interface between slideout rooms and side walls synchronization of inner rails or improper wiring or ground problems Failures created by improper installation of leveling systems including final adjustments made at the plant or low fluid level wiring or ground problems Replacement of normal maintenance items including lubricants and fuses There is no other express warranty other than the foregoing warranty THERE ARE NO IMPLIED WARRANTIES OF MERCHANTIBILITY OR FITNESS FOR A PARTICULAR PURPOSE IN NO EVENT SHALL POWER GEAR BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES This warranty gives you specific legal rights and you may also have other rights which vary from state to state Some states do not allow the limitations of implied warranties or the exclusion of incidental or consequential damages so the above limitations and exclusions may not apply to you For service contact your nearest Power Gear authorized warranty service facility or call 1 800 334 4712 Warranty service can be performed only by a Power Gear authorized service facility This warranty will not apply to service at any other facility At the time of requesting warranty service evidence of original purchase date must be presented Power Gear a unit of APW Engineered Solutions 950 Green Valley Road P O Box 695 Beav
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