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SPARC Enterprise M3000 Server Service Manual

1. 2 4 5 6 7 5 7 3 jay 9 port A Ea 8 ef W 00 300 ea EE a o Rio Se o ELSA t 6 8 9 Location Number Component Maximum Number per Server 1 Power supply unit PSU 2 2 PCIe slot 4 3 RCI port 1 4 USB port for XSCF 1 5 Serial port for XSCF 1 6 LAN port for XSCF 2 7 UPC port 2 8 Serial Attached SCSI SAS port 1 9 Gigabit Ethernet GbE port for OS 4 For information on whether the RCI function is supported for your server see the SPARC Enterprise M3000 M4000 M5000 M8000 M9000 Servers Product Notes Appendix E DC Power Supply Model E 3 2 LED Functions of Power Supply Unit This section describes the LED names and their functions mounted on the power supply unit of the DC power supply model Note This is equivalent to TABLE 2 5 When using the DC power supply model refer to the content described in this appendix TABLE E 1 LED Functions of Power Supply Unit Component Name Status Description Power supply unit IN On green Indicates that input power is being supplied to the power PSU IN supply unit Gos 0 Off Indicates that input power is not being supplied to the power supply unit H OUT On green Indicates that the power is on and being supplied 1 2 0
2. Screws Chapter 6 Motherboard Unit Replacement 6 7 2 Hold the two opaque handles on both sides of the motherboard unit and lift the motherboard unit while sliding it out FIGURE 6 5 Removing the Motherboard Unit 3 Remove the motherboard unit from the server and place it on a conductive mat When removing the motherboard unit from the server take care not to damage the connector 4 Remove the DIMMs For details see Section 7 3 Removing the DIMMs on page 7 8 6 3 Mounting the Motherboard Unit 1 Mount the DIMMs
3. Component Location Number PCIe slot PCIe 0 PCIe slot PCle 1 PCIe slot PCIe 2 PCIe slot PCle 3 SPARC Enterprise M3000 Server Service Manual March 2012 8 2 Accessing a PCle Card Caution There is a risk of electrical failure if the power cords are not disconnected All the power cords must be disconnected to completely cut the power to the server Caution To ensure that you and bystanders are not exposed to harm and to prevent damage to the system observe the ESD safety precautions See Section 1 1 ESD Precautions on page 1 1 1 Power off the server This procedure includes the steps of turning the mode switch on the operator panel to the Service position verifying that the POWER LED is off and disconnecting the power cord For details see Section 4 5 1 Powering off the Server on page 4 12 2 Disconnect the cable which is connected to the PCIe card to be replaced 3 Slide the server out from the equipment rack For details see Section 5 1 1 Sliding the Server Out from the Equipment Rack on page 5 1 Caution To prevent the equipment rack from tipping over you must deploy the antitilt feature if applicable before you slide the server out of the equipment rack Note When the cable management arm is not mounted remove the cable ties that fix the PCI cable to the rear of the server and slide the server out 4 Remove
4. A group of options for an optional keyword must be enclosed in and delimited by Documentation Feedback If you have any comments or requests regarding this document go to the following websites For Oracle users http www oracle com goto docfeedback Include the title and part number of your document with your feedback SPARC Enterprise M3000 Server Service Manual part number E26435 01 For Fujitsu users http www fujitsu com global contact computing sparce_ index html xvi SPARC Enterprise M3000 Server Service Manual March 2012 CHAPTER 1 Safety Precautions for Maintenance This chapter provides safety precautions required for maintenance m Section 1 1 ESD Precautions on page 1 1 m Section 1 2 Server Precautions on page 1 3 1 1 ESD Precautions To ensure that you and bystanders are not exposed to harm and to prevent damage to the system observe the following safety precautions TABLE 1 1 ESD Precautions Item Precaution ESD connector wrist strap Connect the ESD connector to your server and wear the antistatic wrist strap when handling printed circuit boards See FIGURE 1 1 for the wrist strap connection destination Conductive mat An approved conductive mat provides protection from static damage when used with a wrist strap The mat also cushions and protects small parts that are attached to printed circuit boards ESD safe packaging box Place a printed
5. Access Active Where to Find the FRU Location Cold Addition Hot Addition Addition Procedure Operator panel OPNL Front top No No No The FRU is operated directly without using XSCF commands The FRU is operated with XSCF commands 4 3 Active Replacement Active Addition In active replacement the target FRU is operated while the Oracle Solaris OS of the domain to which the FRU belongs is operating The target FRU is operated using Oracle Solaris OS commands or XSCF commands Because the power supply unit PSU and fan unit FAN do not belong to any domain they are operated by using XSCF commands regardless of the operating state of the Oracle Solaris OS Active replacement has the following four stages m Releasing a FRU from a Domain on page 4 5 FRU Removal and Replacement on page 4 6 Configuring a FRU in a Domain on page 4 6 Verifying the Hardware Operation on page 4 7 For active installation see Section 4 3 3 Configuring a FRU in a Domain on page 4 6 and Section 4 3 4 Verifying the Hardware Operation on page 4 7 4 3 1 Releasing a FRU from a Domain Note If a hard disk drive is a nonmirrored boot device it must be replaced according to the cold replacement procedure If a hard disk drive is in a mirrored configuration active replacement can be performed on the failed drive because the mirrored hard disk drive continues to be online and funct
6. The firmware configuration and versions can be checked from the maintenance terminal using XSCF Shell commands Refer to the SPARC Enterprise M3000 M4000 M5000 M8000 M9000 Servers XSCF User s Guide for more detailed information Check the software and firmware configuration information with assistance from the system administrator However if you have received login authority from the system administrator the following commands can be used from the maintenance terminal for these checks TABLE 3 2 Commands for Checking the Software Configuration Command Description showrev 1M Displays system configuration information and Oracle Solaris OS patch information uname 1 Outputs current system information TABLE 3 3 Commands for Checking the XSCF Firmware Configuration Command Description version 8 Outputs current firmware version information showhardconf 8 Outputs information on the components mounted on the server showstatus 8 Displays the status of a component This command is used only when a faulty component is checked showboards 8 Displays XSB information It can display information on an XSB that belongs to the specified domain and information on all XSBs mounted An XSB combines hardware resources on physical system boards The M3000 server consists of a single physical system board Uni XSB showdc1 8 Displays the configuration information of a domain hardware resource information showfru 8 D
7. The prtdiag command may indicate a slot number different from that shown elsewhere in this document This is normal 3 6 2 1 Options TABLE 3 8 lists the options of the prtdiag command and how those options can help troubleshooting TABLE 3 8 Options for prtdiag Option Description How it can help No option Lists components Shows CPU information memory configuration PCIe cards installed OBP version status of the mode switch and CPU operation mode v Verbose mode Provides the same information as no option Additionally displays the detail information of PCIe cards Chapter 3 Troubleshooting 3 21 The following example shows output for the prtdiag command in verbose mode prtdiag v System Configuration Sun Microsystems sun4u SPARC Enterprise M3000 Server System clock frequency 1064 MHz Memory size 7808 Megabytes CPUS CPU CPU Run 2 CPU CPU LSB Chip ID MHz MB Impl Mask 00 0 Oo ale Za yt Bp OSs 6 Ty 25200 352 0 7 145 Memory Configuration ee Memory Available Memory DIMM of Mirror Interleave LSB Group Size Status Size DIMMs Mode Factor 00 A 4096MB okay 1024MB 4 no 2 way 00 B 3712MB okay 1024MB 4 no 2 way IO Lane Frq LSB Type LPID RvID DvID VnID BDF State Act Max Name Model Logical Path 00 PCIe 0 aa 8533 10b5 2 0 O0 okay 8 8 pci pciex10b5 8533 N A pci 0 600000 pci d 00 PCIe 0 a
8. m Section 3 4 1 Predictive Self Healing Tools on page 3 8 Section 3 4 2 Monitoring Output on page 3 10 m Section 3 4 3 Messaging Output on page 3 10 Details of the fault information see the SPARC Enterprise M3000 M4000 M5000 M8000 M9000 Servers XSCF User s Guide You can find more detailed descriptions of Oracle Solaris OS Predictive Self Healing at the website below http www oracle com technetwork systems performance selfheal 138059 html Predictive self healing is an architecture and methodology for automatically diagnosing reporting and handling software and hardware error conditions This new technology reduces the time required to debug a hardware or software problem and provides the administrator and service engineer with detailed data about each error Predictive Self Healing Tools In the Oracle Solaris OS Oracle Solaris Fault Manager runs in the background When an error occurs the system software recognizes the error and attempts to determine the faulty hardware component The system software also takes steps to prevent the faulty component from being used until it has been replaced The system software performs the following activities m Receives telemetry information about errors detected by the system software m Diagnoses the errors m Initiates predictive self healing activities For example Oracle Solaris Fault Manager can disable faulty components When possible causes t
9. This section explains how to power off the server Power off by Using the XSCF Command 1 Notify users that the server is being powered off 2 Back up the system files and data to tape if necessary 3 A user with platadm or fieldeng authority must log in to the XSCF Shell and enter the poweroff command XSCF gt poweroff a The following activity is executed when the poweroff command is used The Oracle Solaris OS shuts down completely The server is powered off and the server enters standby mode The power to the XSCF unit remains on For details see the SPARC Enterprise M3000 M4000 M5000 M8000 M9000 Servers XSCF User s Guide 4 Verify that the POWER LED on the operator panel is off 5 Disconnect all the power cords from the power outlets Caution There is a risk of electrical failure if the power cords are not disconnected All the power cords must be disconnected to completely cut the power to the server SPARC Enterprise M3000 Server Service Manual March 2012 4 5 1 2 4 5 2 4 5 3 4 5 3 1 Power off by Using the Operator Panel 1 Notify users that the server is being powered off 2 Back up the system files and data to tape if necessary 3 Turn the mode switch on the operator panel to the Service position 4 Press the power switch on the operator panel for 4 seconds or more 5 Verify that the POWER LED on the operator panel is off 6 Disconnect all the power c
10. on page 3 16 Using the fmadm Command on page 3 17 Using the fmstat Command on page 3 19 Using the showhardconf Command The showhardconf command displays information on each FRU The following information is displayed Current configuration and status Number of mounted units Domain information m Name properties of the PCIe card Chapter 3 Troubleshooting 3 11 XSCF gt showhardconf Enterprise M3000 Serial IKK0813023 Operator Panel Switch Locked Power Supply System Single SCF ID XSCF 0 System_Power On System _Phase Cabinet Power On Domain 0 Domain Status OpenBoot Execution Completed SPARC 5 MBU_A Status Normal Ver 0101h Serial PP0829045F FRU Part Number CA07082 D902 1 CPU Status Normal OPNL Status Normal FRU Part Number CA07082 D912 AO Freq 2 52 Core 4 S emory Size 8 0 GHz Type 32 trand 2 GB 0A Status Normal Code ce0000000000000001M3 93T2950EZA CE6 Type 1A Code 7 7 Type 1A Size 1 GB MEM 0B Status Normal Fe00000000004aERBE1ORD4AJFA 5C E Size 1 GB 1A Status Normal Code 7 7 Type 1A fFe00000000004aEBE10 Size 1 GB 1B Status Normal Code 7 7 Type 1A Code 7 7 Type 1A Fe00000000004aEBE10 Size 1 GB MEM 2A Status Normal Fe00000000004aEBE10RD4AJFA 5C E Size 1 GB 2B Status Normal Code 7 7 Type 1A Size 1 GB
11. Off Indicates that the power is stopped and is not being supplied CHECK On amber Indicates that an error occurred in the PSU Blinking Indicates that the power supply unit is ready to be replaced A amber Off Indicates that the PSU is in the normal state E 4 SPARC Enterprise M3000 Server Service Manual March 2012 E 3 Electrical Specifications This section describes the electrical specifications of the DC power supply model Note This is equivalent to TABLE B 7 When using the DC power supply model refer to the content described in this appendix TABLEE 2 Electrical Specifications Item Specifications Frequency of CPU 2 75 GHz 2 86 GHz Input voltage 48 Vdc 60 Vdc Number of power cords 2 one for each power supply unit Power cord length 5 m 16 4 ft Redundancy 1 1 redundant configuration Rated current 10 52 A 8 50 A Maximum power 505 W 510 W consumptiont Heat dissipationt 1 723 1 BTU hr 1 740 2 BTU hr 1818 KJ hr 1836 KJ hr Ina redundant configuration the rated current per cable is half the value shown in TABLE E 2 This value applies to the full configuration Appendix E DC Power Supply Model E 5 E 4 Using the showhardconf Command This section describes the showhardconf command on the DC power supply model Note This is equivalent to Section 3 5 1 Using the showhardconf Command on page 3 11 Section 4 4 1 FRU Removal and Replacement Power sup
12. Power off the server This procedure includes the steps of turning the mode switch on the operator panel to the Service position verifying that the POWER LED is off and disconnecting the power cord For details see Section 4 5 1 Powering off the Server on page 4 12 2 Slide the server out from the equipment rack For details see Section 5 1 1 Sliding the Server Out from the Equipment Rack on page 5 1 Caution To prevent the equipment rack from tipping over you must deploy the antitilt feature if applicable before you slide the server out of the equipment rack Note When the cable management arm is not mounted remove the cable ties that fix the PCI cable to the rear of the server and slide the server out 3 Remove the top cover For details see Section 5 2 1 Removing the Top Cover on page 5 3 SPARC Enterprise M3000 Server Service Manual March 2012 11 3 Removing the CD RW DVD RW Drive Unit 1 Remove the cables connected to the CD RW DVD RW drive unit 1 in FIGURE 11 3 At this time disconnect the cable while pressing the tab on the cable 2 While pushing the black lever upward 2 in FIGURE 11 3 push the CD RW DVD RW drive unit toward the front side to remove it from the server 3 in FIGURE 11 3 FIGURE 11 3 Removing the CD RW DVD RW Drive Unit 3 Place the drive unit on the conductive mat Chapter 11 CD RW DVD RW Drive Unit DVDU
13. Target 0 Volume 0 Unit 0 Disk LSILOGICLogical Volume 3000 585805824 Blocks 299 GB Target 4 Unit 0 Removable Read Only device TEAC DV W28S V J 0B SATA device PhyNum 4 0 ok boot Boot device disk a File and args SunOS Release 5 10 Version Generic_142909 17 64 bit Copyright c 1983 2010 Oracle and or its affiliates All rights reserved raidctl S 0 LST 10688 006080 2 0 0 0 0 1 0 1 SYNC 0 0 0 GOOD 0 1 0 GOOD Appendix Reactivating a Hardware RAID Boot Volume F 3 raidctl 1 0 Volume Size Stripe Status Cache RAID Sub Size Level Disk cotodo 279 3G N A SYNC OFF RAID1 0 0 0 279 3G GOOD 0 1 0 279 3G GOOD Aug 18 21 07 02 m3000 scsi pci 0 600000 pci 0 pci 0 scsi 0o mptoO Aug 18 21 07 02 m3000 Physical disk target 1 is online Aug 18 21 07 02 m3000 scsi 00100 0 mptoO Aug 18 21 07 02 m3000 Volume 0 is enabled resyncing optimal Aug 18 21 07 02 m3000 scsi pci 0 600000 pci 0 pci 0 scsi 0 mptoO Aug 18 21 07 02 m3000 Volume 0 is enabled optimal raidctl 1 0 Volume Size Stripe Status Cache RAID Sub Size Level Disk cotodo 279 3G N A OPTIMAL OFF RAID1 0 0 0 279 3G GOOD 0 1 0 279 3G GOOD F 4 SPARC Enterprise M3000 Server Service Manual March 2012 Abbreviations ASIC AT ATAPI BUI CH CMP CMT CB CLKU CLI CMU CH CE CPU Application specific integrated circuit Advanced technology AT attachment packet interface Brow
14. 0 okay 0 8 pci pciex10b5 8533 N A pci 1 700000 pci 0 pci 9 System PROM revisions OBP 4 24 8 2008 04 23 15 15 Hardware Revisions Environmental Status switch is in LOCK mode System Processor Mode SPARC64 VII mode 3 6 3 Using the prtconf Command Similar to the show devs command executed at the ok prompt the prtconf command displays the devices that are configured The prtconf command identifies hardware that is recognized by the Oracle Solaris OS If software applications are having problems with hardware but the hardware is not suspected of being faulty the prt conf command can be used to check whether the Oracle Solaris software recognizes the hardware and whether a driver for the hardware is loaded Chapter 3 Troubleshooting 3 3 6 3 1 Options TABLE 3 9 lists the options of the prt conf command and how those options can help troubleshooting TABLE 3 9 Options for prtconf Option Description How it can help No option Displays the device tree of devices recognized If a hardware device is recognized then it is by the operating system considered to be functioning properly If the message driver not attached is displayed for the device or sub device then the driver for the device is corrupt or missing D Similar to the output of no option but device Lists the drivers needed or used by the
15. 11 24 External Interface Port on Rear Panel 2 13 2 5 Labels 2 17 Troubleshooting 3 1 3 1 Emergency Power Off 3 1 3 2 Failure Diagnostic Method 3 2 3 3 Checking the Server and System Configuration 4 3 3 1 Checking the Hardware Configuration and FRU Status 4 3 3 1 1 Checking the Hardware Configuration 3 5 3 3 2 Checking the Software and Firmware Configurations 6 3 3 2 1 Checking the Software Configuration 3 7 3 3 2 2 Checking the Firmware Configuration 3 7 3 3 2 3 Downloading Error Log Information 3 7 3 4 Error Conditions 8 3 4 1 Predictive Self Healing Tools 8 3 4 2 Monitoring Output 3 10 3 4 3 Messaging Output 3 10 3 5 Using Troubleshooting Commands 1 3 5 1 Using the showhardconf Command 1 3 5 2 Using the showlogs Command 4 3 5 3 Using the showstatus Command 3 15 3 5 4 Using the fmdump Command 6 3 5 4 1 fmdump V Command 3 16 3 5 4 2 fmdump e Command 3 17 3 5 5 Using the fmadm Command 3 17 3 5 5 1 Using the fmadm faulty Command 3 17 3 5 5 2 fmadm repairCommand 3 18 3 5 5 3 fmadm configCommand 3 18 3 5 6 Using the fmstat Command 3 19 3 6 General Oracle Solaris Troubleshooting Commands 9 3 6 1 Using the iostat Command 3 20 3 6 1 1 Options 3 20 3 6 2 Using the prtdiag Command 1 vi SPARC Enterprise M3000 Server Service Manual March 2012 6 2 1 Options 3 21 sing the prtconf Command 3 6 3 1 Options 3 24 sing the netstat Command 6 6 4 1 Options 3 26 6 5 1 Options 3 27 sing the ps Command 3 28 6 6 1 Options 3 29 3 U
16. 13 2 Removing a Fan Unit on page 13 4 Section 13 3 Mounting a Fan Unit page 13 5 m Section 13 4 Reassembling the Server on page 13 5 A fan unit is an active hot cold replacement component To guarantee the redundant configuration only one fan unit must be replaced at a time 13 1 FIGURE 13 1 indicates the location of the fan unit FIGURE 13 1 Fan Unit Locations Location Number Component 1 Fan unit FAN_A 0 2 Fan unit FAN_A 1 13 2 SPARC Enterprise M3000 Server Service Manual March 2012 13 1 Accessing a Fan Unit m Because the fan unit FAN does not belong to any domain active replacement and hot replacement use the same procedure See Section 4 4 1 FRU Removal and Replacement Power supply unit Fan unit on page 4 8 m For cold replacement stop the domain and then power off the server See Section 4 5 1 Powering off the Server on page 4 12 Caution To ensure that you and bystanders are not exposed to harm and to prevent damage to the system observe the ESD safety precautions See Section 1 1 ESD Precautions on page 1 1 1 From the XSCF Shell prompt use the replacefru command to disable the fan unit to be removed XSCF gt replacefru The replacefru command is a menu driven interactive command The replacefru continues operating while the fan unit is removed Then later it performs the fan unit test For details see Sec
17. 3 6 Commands for Checking Messaging Output Command Operand Description showlogs 8 env Displays the temperature history log The environmental temperature data and power status are indicated in 10 minute intervals The data is stored for a maximum of six months power Displays power and reset information event Displays information reported to the system and stored it as event logs error Displays error logs fmdump 1M fmdump 8 Displays FMA diagnostic results and errors This command is provided as an Oracle Solaris OS command and XSCF Shell command Each error message logged by the predictive self healing architecture has a message ID and Web address associated with the message From this message ID and Web address information on the most up to date corrective measures can be retrieved For details of predictive self healing see the Oracle Solaris OS documents 3 10 SPARC Enterprise M3000 Server Service Manual March 2012 3 9 4 Using Troubleshooting Commands When any message listed in TABLE 3 4 is displayed detailed information on the error may be required For details on troubleshooting commands see manual pages of the Oracle Solaris OS or XSCF Shell This section provides detailed explanations of the following commands Using the showhardconf Command on page 3 11 Using the showlogs Command on page 3 14 Using the showstatus Command on page 3 15 Using the fmdump Command
18. 3A Status Normal Code 7 7 Type 1A fFe00000000004aEBE10 Size 1 GB 3B Status Normal Code 7 7 fe00000000004aEBE10 0 541 3302 01 RD4AJFA 5C E RD4AJFA 5C E fFe00000000004aEBE10RD4AUFA 5C E RD4AJFA 5C E RD4AJFA 5C E Type 1A Size PCI 0 Name_Property PCI 1 Name_Property PCI 2 Name_Property PCI 3 Name_Property Ver 1 GB 4145 473b3c23 3020 223b2918 3020 2232288 3020 223b28ab 3020 223b283e 3020 223b2829 3020 223b2840 3020 223b2830 fibre channel Card_Type Other fibre channel Card_Type Other pci Card_Type Other pci Card_Type Other 0101h Serial PP0829045Y 541 3306 01 1 3 12 SPARC Enterprise M3000 Server Service Manual March 2012 The showhardconf output continued PSU 0 Status Normal Serial EA08260208 FRU Part Number CA01022 0720 03C 300 2193 03 Power Status On Type AC PSU 1 Status Normal Serial EA08260210 FRU Part Number CA01022 0720 03C 300 2193 03 Power Status On Type AC FANBP B Status Normal Ver 0101h Serial PP082704TD FRU Part Number CA20399 B12X 006AB 541 3304 02 FAN A 0 Status Normal FAN A 1 Status Normal For details see the showhardconf manual pages Chapter 3 Troubleshooting 3 9 3 2 Using the showlogs Command The showlogs command displays information of specified logs in the order of time stamps The information with the oldest time stamp is
19. 4 5 3 Removing and Attaching the Air Duct 4 5 3 1 Removing the Air Duct 4 5 3 2 Attaching the Air Duct 6 5 4 Removing and Attaching the Fan Cover 5 7 5 4 1 Removing the Fan Cover 5 7 5 4 2 Attaching the Fan Cover 5 8 6 Motherboard Unit Replacement 6 1 6 1 Accessing the Motherboard Unit 4 6 2 Removing the Motherboard Unit 7 6 3 Mounting the Motherboard Unit 8 6 4 Reassembling the Server 6 9 7 Replacement and Installation of Memory 1 7 1 Memory Mounting Rules 3 viii SPARC Enterprise M3000 Server Service Manual March 2012 10 7 1 1 Confirmation of DIMM Information 3 7 1 2 Memory Mounting Conditions 4 7 2 Accessing the DIMMs 7 7 7 3 Removing the DIMMs 7 8 7 4 Installing the DIMMs 7 9 7 5 Reassembling the Server 7 9 Replacement and Installation of PCIe Cards 8 1 8 1 Accessing a PCIe Card 8 3 8 2 Removing a PCIe Card 84 8 3 Mounting 8 6 16 Card 8 5 8 4 Reassembling the Server 8 5 Replacement and Installation of a Hard Disk Drive HDD 9 1 9 1 Accessing a Hard Disk Drive 9 3 9 1 1 Active Replacement 9 3 9 1 2 Hot Replacement 3 9 1 3 Cold Replacement 9 4 9 2 Removing a Hard Disk Drive 9 4 9 3 Installing 8 Hard Disk Drive 9 6 94 Reassembling the Server 9 6 9 4 1 Active Replacement 9 6 9 4 2 Hot Replacement 9 7 9 4 3 Cold Replacement 9 7 Replacing the Hard Disk Drive Backplane 10 1 10 1 Accessing the Hard Disk Drive Backplane 2 10 2 Removing the Hard Disk Drive Backplane 3 10 3 Mounting the Hard Disk Drive Back
20. 6 Attach the top cover For details see Section 5 2 2 Attaching the Top Cover on page 5 4 If the equipment rack is supplied with a Quake Resistant Options Kit or stabilizer return to its original position For details see Section 5 1 2 Sliding the Server into the Equipment Rack on page 5 3 Power on the server This procedure includes the steps of reconnecting the power cord checking the LED status and turning the mode switch on the operator panel to the Locked position For details see Section 4 5 3 1 Power on by Using the XSCF Command on page 4 13 Check the hardware This procedure includes the steps of running a program to verify that all the components have been remounted and starting the Oracle Solaris OS For details see Section 4 5 4 Verifying the Hardware Operation on page 4 15 Chapter 15 Operator Panel Replacement 15 5 15 6 SPARC Enterprise M3000 Server Service Manual March 2012 APPENDIX A Components List This appendix explains the server nomenclature and component numbering If multiple components of the same type are mounted the sign and a sequential number are added to each of their names to differentiate between them FIGURE A 1 shows the locations of the M3000 server components A 1 FIGURE A 1 Location of Components A 2 SPARC Enterprise M3000 Server Service Manual March 2012 Location Number Component Location Number
21. Card _Type Other PCI 3 Name_Property pci Card _Type Other OPNL Status Normal Ver 0101h Serial PP082202R8 FRU Part Number CA07082 D911 1 541 3306 01 PSU 0 Status Normal Serial EA08210127 FRU Part Number CA01022 0720 02B 300 2193 02 Power_Status 0On Type AC PSU 1 Status Normal Serial EA08210131 FRU Part Number CA01022 0720 02B 300 2193 02 Power Status On Type AC FANBP 2 Status Normal Ver 0101h Serial PP0821031E FRU Part Number CA20399 B12X 004AA 541 3304 01 FAN _A 0 Status Normal FAN _A 1 Status Normal XSCF gt For details see the manual pages of showhardconf 3 Type the console command to switch from the XSCF console to the ok prompt domain console again XSCF gt console d 0 4 From the ok prompt type the show devs command to confirm that all the PCIe cards are mounted 0 ok show devs pci 1 700000 pci 0 600000 pci 8 4000 cmp 400 0 pseudo mc 200 200 nvram pseudo console virtual memory memory m0 aliases options openprom chosen packages 4 16 SPARC Enterprise M3000 Server Service Manual March 2012 The show devs output continued pci 1 700000 pci d pci 1 700000 pci 0 pci 9 pci 1 700000 pci 0 pci s pci 1 700000 pci 0 pci d pci 1 700000 pci 0 pci 9 pci d pci 1 700000 pci 0 pci 9 pci 0 FISV 626864 1 pci 1 700000 pci 0 pci 9 pci 0 FUISV e2ta 4 6181 700000 10 0 pci 1 700000 pci 0 pci s pci 0
22. FUSV 626884 1 pci 1 700000 pci 0 pci s8 pci 0 FUISV e2ta 4 pci 1 700000 pci 0 pci 0 pci d pci 1 700000 pci 0 pci 0 pci 0 FUISV 626884 1 pci 1 700000 pci 0 pci 0 pci 0 FUSV 4 6180 0 pci 0 600000 pci 0 pci s pci 0 600000 pci 0 pci 2 pci 0 600000 pci 0 pci l1 pci 0 600000 pci 0 pci d pci 0 600000 pci 0 pci s pci d pci 0 600000 pci 0 pci s pci 0 FUSV 626864 1 pci 0 600000 pci 0 pci 8 pci 0 FUISV e2ta 4 pci 0 600000 pci 0 pci 2 pci d pci 0 600000 pci 0 pci 2 pci 0 network 4 1 pci 0 600000 pci 0 pci 2 pci 0 networke e4 pci 0 600000 pci 0 pci l1 pci od pci 0 600000 pci 0 pci 1 pci 0 network 4 1 pci 0 600000 pci 0 pci l pci 0 networke e4 pci 0 600000 pci 0 pci d0 scsi d pci 0 600000 pci 0 pci d0 scsi d0 disk pci 0 600000 pci 0 pci 0 scsi 0 tape pci s 4000 ebuse 1 pci s 4000 ebus 1 panel 14 280030 pci s 4000 ebus 1 scfc 14 200000 pci s 4000 ebus 1 serial 14 400000 pci s 4000 ebus 1 flashprom 10 0 cmp 400 0 core 3 cmp 400 0 core 2 cmp 400 0 core 1 0084 00 0 0084 00 0 core 3 cpu l1 cmp 400 0 core 3 cpu d 008400 0 core 2 cpu l1 cmp 400 0 core 2 cpu d cmp 400 0 core 1 cpu l1 cmp 400 0 core 1 cpu d Chapter 4 FRU Replacement Preparation 4 17 The show devs output continued cmp 400 0 core 0 cpu l1 cmp 400 0 core 0 cpu d openprom client services packages obp tftp packages terminal emulator packages disk label packages deblocker packages SUN
23. Fan Unit 7 C External Interface Specifications 1 C1 C 2 C3 C4 C5 D 1 D 2 D 3 D 4 D 5 Serial Port 2 UPC Port 2 USB Port 3 SAS Port C 3 Connection Diagram for Serial Cable 4 UPS Controller 1 Overview D 1 Signal Cable D 2 Configuration of Signal Lines 3 Power Supply Conditions 4 D 4 1 Input Circuit 4 D 4 2 Output Circuit D 5 UPS Cable D 5 B 6 Contents xi xii D 6 Connections D 6 E DC Power Supply Model 1 1 2 3 4 The Server Views 2 LED Functions of Power Supply Unit 4 Electrical Specifications E 5 Using the showhardconf Command _ 6 F Reactivating a Hardware RAID Boot Volume _ 1 Abbreviations Abbreviations 1 Index 61 SPARC Enterprise M3000 Server Service Manual March 2012 Preface This manual describes how to service SPARC Enterprise M3000 server from Oracle and Fujitsu This document is written for maintenance providers who have received formal service training References herein to the M3000 server are reference to the SPARC Enterprise M3000 server This preface includes the following sections Audience on page xiii Related Documentation on page xiv Text Conventions on page xv Notes on Safety on page xv Syntax of the Command Line Interface CLI on page xvi Documentation Feedback on page xvi Audience This guide is written for experienced system administrators with working knowledge of computer networks and adv
24. For details see Section 7 4 Installing the DIMMs on page 7 9 6 8 SPARC Enterprise M3000 Server Service Manual March 2012 2 3 6 4 Hold the two opaque handles on both sides of the motherboard unit and slide the unit in while lowering it to align with the predetermined position from the front of the server When mounting the motherboard unit in the server take care not to damage the connector Install and tighten the four screws to secure the motherboard unit in position Reassembling the Server 1 Align the shutter unit with the securing bracket on the power supply unit and secure it with the two screws Reconnect all the cables to their original connection destinations on the motherboard unit Attach the air duct For details see Section 5 3 2 Attaching the Air Duct on page 5 6 Mount the PCIe cards For details see Section 8 3 Mounting a PCIe Card on page 8 5 Attach the top cover For details see Section 5 2 2 Attaching the Top Cover on page 5 4 If the equipment rack is supplied with a Quake Resistant Options Kit or stabilizer return to its original position For details see Section 5 1 2 Sliding the Server into the Equipment Rack on page 5 3 Mount the power supply unit correctly Connect all the cables to the external interface block on the rear panel Power on the server This procedure includes the steps of reconnecting the power cord checking the LED
25. GbE port 0 for OS Up to 4 100Base TX 1000Base T cables can be connected to GbE ports High capacity data can be transferred at a high speed 9 GbE port 1 for OS 10 GbE port 2 for OS 11 GbE port 3 for OS 12 SAS port Accommodates external Serial Attached SCSI SAS devices such as a tape drive 2 16 SPARC Enterprise M3000 Server Service Manual March 2012 2 5 Labels This section explains the labels and the card affixed to the server Note The information on the label might differ from that shown on the affixed labels The model number serial number and hardware version all of which are required for maintenance and management are shown on the system faceplate label m The standards label is affixed close to the system faceplate label and shows the approval standards Safety NRTL C a Radio wave VCCI A FCC A DOC A MIC a Safety and radio wave CE A label affixed card that can be inserted or extracted is provided near the power supply unit at the right side at the rear of the server see TABLE 2 6 The card should be inserted in such a way that the standards label faces the outside of the server and the system faceplate label faces the inside of the server Chapter 2 Hardware Overview 2 17 FIGURE 2 6 Label Locations Inside System faceplate label Outside Standards label SPARC Enterprise M3000 Server Service Manual March 2012 2 18 CHAPTER O Troublesh
26. Indicates the XSCF unit status 6 STANDBY On XSCF unit is functioning normally XSCF LED Off Input power source is off or is just after turned on and XSCF unit is stopped Blinking System initialization is in progress after power was turned on CHECK LED Amber Indicates that the server has detected an error This is A sometimes called a locator On An error that hinders startup was detected e Off Normal or power is not being supplied Blinking Indicates that the unit is a maintenance target In service mode break signals can be suppressed If the key position is switched to Service the server will boot into service mode the next time it reboots Service is selected by default at the initial power on Chapter 2 Hardware Overview 2 9 TABLE 2 4 State Display by Combination of LEDs on the Operator Panel Name Description POWER XSCF STANDBY CHECK D 0 A Off Off Off Power is not being supplied Off Off On Power has been turned on Off Blinking Off The XSCF unit is being initialized Off Blinking On An error occurred in the XSCF unit Off On Off The XSCF unit is in the standby state The server is waiting for power on of the air conditioning facilities in the data center On On Off Warm up standby processing is in progress power is turned on after the end of processing The power on sequence is in progress The server is in operation Blinking On Off The power off sequence is in progress The f
27. Replacement 5 11 4 Mounting the CD RW DVD RW Drive Unit Caution Do not forcibly push the CD RW DVD RW drive unit to insert in the slot Forcibly pushing the component in a slot may damage the component or the server 1 Align the CD RW DVD RW drive unit with the drive slot and then slowly push the unit in until it locks in position 2 Connect the cable for the CD RW DVD RW drive unit 11 5 11 6 Reassembling the Server 1 Attach the top cover For details see Section 5 2 2 Attaching the Top Cover on page 5 4 2 If the equipment rack is supplied with a Quake Resistant Options Kit or stabilizer return to its original position For details see Section 5 1 2 Sliding the Server into the Equipment Rack on page 5 3 3 Power on the server This procedure includes the steps of reconnecting the power cords and turning the mode switch on the operator panel to the Locked position For details see Section 4 5 3 1 Power on by Using the XSCF Command on page 4 13 Note If automatic startup of the Oracle Solaris OS is specified use the sendbreak d domain_id command of the XSCF Shell to display the ok prompt after the display console banner is displayed but before the system starts booting the Oracle Solaris OS 4 Check the hardware This procedure includes the steps for running a program to verify that all the components have been remounted and to start the Oracle Solaris OS For det
28. Server Service Manual March 2012 3 Remove the hard disk drive and place it on a conductive mat FIGURE 9 2 Removing a Hard Disk Drive 6600666600 222208 2909008 2 Doe n a 6666 000 f Bf 000 2 2 g 2 0 2g 2808222220022228 2222222220902220 22222220222208 2228022228920228 222222202222020 55 22222220222209 0 222222202222909 222222222202220 60 00900009 000008008808 amp 9 5 Chapter 9 Replacement and Installation of a Hard Disk Drive HDD gt gt lt gt Installing a Hard Disk Drive Caution If a hard disk drive cannot be inserted smoothly do not forcibly push the hard disk drive into the slot If the HDD is forcibly inserted despite the presence of any obstruction in a slot or any problems with the connector pin serious damage may result Caution Do not insert a hard disk drive into a slot when the eject lock lever is closed If an HDD is inserted in this condition it stops halfway and becomes difficult to pull out 1 Align the hard disk drive with the slot and then push the hard disk drive in until it stops 2 Fasten the eject lock lever 9 4 9 4 1 9 6 Reassembling the Server Active Replacement For active replacement operation varies by the hard disk drive configuration In hardware RAID Check the status of a RAID rebuild in the replaced hard disk drive For details see the SPARC Enterprise M3000 M4000 M5000 M8000 M9000 Servers Admin
29. as many seconds as specified after network events By piping setstat output to the i option a file overnight activity can be viewed all at once p Displays the media table Provides the MAC address for hosts on the subnet SE Displays the routing table Provides routing information n Replaces host names with IP addresses and Used when an IP address is more useful than a displays them host name 3 26 SPARC Enterprise M3000 Server Service Manual March 2012 The following example shows the output for the netstat p command netstat p Net to Media Table IPv4 Device IP Address Mask bge0 san ff1 14 a 255 255 255 255 bged san ff 2 40 a 255 255 255 255 spppO 224 0 0 22 255 255 255 255 bge0 san ff2 42 a 255 255 255 255 0 san09 lab r01 66 255 255 255 255 0 192 168 1 1 255 255 255 255 bge0 san ff2 9 b 255 255 255 255 bge0 bizzaro 255 255 255 255 bged san ff 2 9 a 255 255 255 255 bged racerx b 255 255 255 255 00 224 0 0 0 240 0 0 0 Flags Phys Addr 00 14 4 3a 93 61 00 14 4 3a 93 85 00 14 4f 3a 93 af 0 52 00 60 00 03 ba dc af 2a 00 03 ba 11 b3 cl1 00 03 ba dc af 29 00 0b 5d dc 08 b0 SM 01 00 5e 00 00 00 3 6 5 Using the ping Command The ping command sends an ICMP ECHO_REQUEST packet to a network host Depending on how the ping command is configured troublesome network links or nodes can be identified from the displayed output The d
30. board or component in the ESD safe packaging box after you remove it 1 1 FIGURE 1 1 Wrist Strap Connection Destination FRU other than hard disk drive and fan unit Connect to either upper right on the front or upper left on the rear of the server Hard disk drive or fan unit Connect to one of two thumbscrews on the front of the server FRU Field Replaceable Unit Caution Do not connect the wrist strap cable to the conductive mat Connect it directly to the server The wrist strap and FRU must have the same level of potential 1 2 SPARC Enterprise M3000 Server Service Manual March 2012 1 2 LZA 2 Server Precautions When maintaining the server observe the following precautions for your protection Follow all cautions warnings and instructions marked on the server Caution Do not insert any object in an opening of the server If any object comes into contact with a high voltage part or short circuits a component fire or electric shock might result m Refer servicing of the server to the service engineer Electrical Safety Precautions m Ensure that the voltage and frequency of the power source to be used matches the electrical rating labels on the server Wear antistatic wrist straps when handling hard disk drives motherboard units or other printed circuit boards Use grounded power outlets as described in the SPARC Enterprise M3000 Server Installa
31. driver names are listed operating system to enable the device p Similar to the output of no option yet is Provides a brief list of the devices abbreviated V Displays the version and date of the OpenBoot Useful for a quick check of the firmware PROM firmware version The following example shows output for the prtconf command prtconf System Configuration Sun Microsystems 7616 Megabytes Software Nodes Memory size System Peripherals SUNW SPARC Enterprise scsi _vhci instance 0 packages driver not attached SUNW probe error handler SUNW builtin drivers deblocker driver not attached disk label driver not attached terminal emulator obp tftp driver not attached ufs file system chosen driver not attached openprom driver not attached client services options instance 0 aliases driver not attached memory driver not attached virtual memory driver not attached pseudo console instance 0 3 24 driver not attached driver not attached sun4u driver not attached driver not attached driver not attached SPARC Enterprise M3000 Server Service Manual March 2012 The prtconf output continued nvram driver not attached pseudo mc instance 0 cmp driver not attached core driver not attached cpu driver not attached cpu driver not attached core driver not attached cpu driver not attached cpu driver not attached core driver not attached cpu driver not atta
32. execute the showhardconf or showstatus command to verify that the FRU replaced earlier is operating correctly 15 1 FIGURE 15 1 shows the location of the operator panel FIGURE 15 1 Operator Panel Location Location Number Component 1 Operator panel OPNL 15 2 SPARC Enterprise M3000 Server Service Manual March 2012 15 1 Accessing the Operator Panel Caution There is a risk of electrical failure if the power cords are not disconnected All the power cords must be disconnected to completely cut the power to the server Caution To ensure that you and bystanders are not exposed to harm and to prevent damage to the system observe the ESD safety precautions See Section 1 1 ESD Precautions on page 1 1 1 Power off the server This procedure includes the steps of turning the mode switch on the operator panel to the Service position verifying that the POWER LED is off and disconnecting the power cord For details see Section 4 5 1 Powering off the Server on page 4 12 2 Slide the server out from the equipment rack For details see Section 5 1 1 Sliding the Server Out from the Equipment Rack on page 5 1 Caution To prevent the equipment rack from tipping over you must deploy the antitilt feature if applicable before you slide the server out of the equipment rack Note When the cable management arm is not mounted remove the cable ties that fix
33. online and functioning The hard disk replacement procedure varies by the mirroring configuration method When it is configured with hardware RAID see the SPARC Enterprise M3000 M4000 M5000 M8000 M9000 Servers Administration Guide When it is configured with software RAID see the manuals for the software in use Note Hardware RAID is available only on the M3000 server with the SPARC64 VII processors Note To activate a hardware RAID boot volume after replacing the MBU of an M3000 server with SPARC64 VII processors see Appendix F SPARC Enterprise M3000 Server Service Manual March 2012 Hot replacement A target FRU is operated while the domain to which the FRU belongs is stopped Depending on the target FRU there are two cases as follows Power supply unit Fan unit operated with XSCF commands Hard disk drive operated directly not by using XSCF commands Cold replacement After all the domains are stopped and then the server is powered off a FRU is operated Note Do not operate a target FRU while the OpenBoot PROM is running the ok prompt is displayed After stopping the relevant domain power off or starting the Oracle Solaris OS operate the target FRU TABLE 4 2 lists the access locations and applicable replacement methods for each FRU TABLE 4 2 FRU Access Locations and Replacement Methods Access Cold Hot Active Where to Find the FRU Location Replacement Re
34. power supply connected to the UPS Abnormal state On Note 2 SG Signal ground 5 ER Indicates that the server is operating 1 Do not connect Equipment Ready anything to this pin On Indicates that the contact is closed Off Indicates that the contact is open Note 1 Use a UPS that can normally supply power from the battery at least 10 to 60 seconds after BTL is turned on Note 2 Use a UPS that can normally supply power from the battery within 2 seconds of a momentary commercial power interruption even if ACOFF is not turned on DA Power Supply Conditions TABLE D 2 and TABLE D 3 show the power supply conditions of the UPC interface D 4 1 Input Circuit TABLE D 2 Input Power Supply Conditions Signal Name Input Conditions BPS UALM No voltage relay contact BTL Contact rating DC 12 V 10 mA or greater 0 5 A maximum ACOFF Use of a gold plated contact or reed relay is recommended Limit the signal line chattering period to 1 ms D 4 SPARC Enterprise M3000 Server Service Manual March 2012 D 4 2 Output Circuit TABLE D 3 Output Power Supply Conditions Signal Name Output Conditions ER Output voltage VOH DC 3 1 V minimum VOL DC 0 0 4 V maximum Output current IOH 4 mA maximum IOL 4 mA maximum D 5 UPS Cable The UPS cable specifications are as follows Connector shape D SUB9 pin male receptacle side female DEU 9PF FO0 Terminal array FIGURE D 3 shows th
35. replacefru Maintenance Replacement Menu Please select a type of FRU to be replaced 1 FAN Fan Unit 2 PSU Power Supply Unit Maintenance Replacement Menu Please select a FAN to be replaced No FRU Status 1 FAN 0 Normal 2 FAN 1 Normal Select 1 2 b back 1 You are about to replace FAN 240 Do you want to continue r replace c cancel oe Please confirm the Check LED is blinking If this is the case please replace FAN 280 After replacement has been completed please select f finish f 4 8 SPARC Enterprise M3000 Server Service Manual March 2012 The replacefru command automatically tests the status of the FRU after the completion of removal and replacement Diagnostic tests for FAN A 0 have started This operation may take up to 3 minute s progress scale reported in seconds Owes nx 30 done Maintenance Replacement Menu Status of the replaced FRU FRU Status Maintenance Replacement Menu Please select a type of FRU to be replaced 1 FAN Fan Unit 2 PSU Power Supply Unit Select 1 2 c cancel 6 Note The display may vary depending on the XCP version When the tests are complete the program displays the original menu again To return to the XSCF Shell prompt select cancel For details see the manual pages of replacefru Chapter 4 FRU Replacement Preparation 4 9 4 4 2 Verifying the Hardware Operation Power supply unit Fan unit 1 Type the
36. safety precautions See Section 1 1 ESD Precautions on page 1 1 1 From the XSCF Shell prompt use the replacefru command to disable the power supply unit to be removed XSCF gt replacefru 122 The replacefru command is a menu driven interactive command The replacefru continues operating while the power supply unit is removed Afterwards it performs the power supply unit test For details see Section 4 4 1 FRU Removal and Replacement Power supply unit Fan unit on page 4 8 Loosen the thumbscrew of the cable management arm that is located on the right side when you are facing the rear of the server Pull out the cable management arm while keeping it from coming into contact with the power supply unit Removing the Power Supply Unit 1 Verify that the CHECK LED of the power supply unit is blinking and the DC LED is off Release the lock of the cord clamp 1 in FIGURE 12 2 Remove the power cord from the power supply unit 2 in FIGURE 12 2 Chapter 12 Power Supply Unit Replacement 12 3 4 While pressing the lever 3 in FIGURE 12 2 pull the handle outward 4 in FIGURE 12 2 FIGURE 12 2 Removing the Power Supply Unit 6 D SSSSSSB O SB Handle Tn Cord clamp N wa 5 With one hand supporting the bottom of the power supply remove the power supply unit Power cord 6 Place the power supply unit on a conductive mat 12 4 SPARC Ente
37. service clearance the LAN port of the motherboard unit of PCI Express PCle cards may be damaged SPARC Enterprise M3000 Server Service Manual March 2012 CHAPTER 2 Hardware Overview This chapter explains the names of components and also explains the LEDs on the operator panel and rear panel Section 2 1 Name of Each Part on page 2 1 Section 2 2 Operator Panel on page 2 5 m Section 2 3 LED Functions of Components on page 2 11 m Section 2 4 External Interface Port on Rear Panel on page 2 13 m Section 2 5 Labels on page 2 17 21 Name of Each Part This section explains the names of parts mounted on the M3000 server Among these parts those which can be replaced in the field by a certified field engineer are called Field Replaceable Units FRU For information on the actual replacement expansion procedure for FRUs see Chapter 6 to Chapter 15 The server consists of a chassis in which various components are mounted top cover to protect the mounted components front panel and rear panel An operator panel is located on the front panel and ports used to connect external interfaces are located on the rear panel From the LEDs on the operator panel and rear panel error and other status information can be checked For details see Section 2 2 Operator Panel on page 2 5 to Section 2 4 External Interface Port on Rear Panel on page 2 13 2 1 FIGURE 2 1 FI
38. so that the server can perform emergency shutdown processing This stops the server safely D 1 FIGURE D 1 shows the location of the UPC port on the M3000 server FIGURE D 1 UPC Port Locations Rear view OS er e UPC1 port UPCO port Note The UPC port is supported only in the AC power supply model D 2 Signal Cable Use the shielded pair cable with the following specifications m Direct current resistance roundtrip pair 400 W km or less m Cable length Up to 10 m 33 ft D 2 SPARC Enterprise M3000 Server Service Manual March 2012 D 3 Configuration of Signal Lines This section provides the signal definitions FIGURE D 2 shows the configuration of signal lines when the UPS is connected FIGURE D 2 Connection Between the Server and UPS BTL BPS UALM ACOFF SG UPS UPS cable Server TABLE D 1 Signal Line Definitions Signal Name Definitions Pin Number Remarks BPS UALM Indicates a UPS error 6 Normal state Off Abnormal state On BTL Indicates that the battery level of the UPS has 7 Normal state Off decreased and warns that battery power will be Abnormal warning unavailable after a certain period of time has On elapsed Note 1 Appendix UPS Controller D 3 TABLE D 1 Signal Line Definitions Continued Signal Name Definitions Pin Number Remarks ACOFF Indicates that a power failure has occurred inthe 9 Normal state Off commercial
39. the PCI cable to the rear of the server and slide the server out 3 Remove the top cover For details see Section 5 2 1 Removing the Top Cover on page 5 3 4 Remove the air duct from the server For details see Section 5 3 1 Removing the Air Duct on page 5 4 5 Remove the four screws on the front panel and then remove the front panel Chapter 15 Operator Panel Replacement 3 15 2 Removing the Operator Panel 1 Disconnect the signal cable from the operator pane 1 in FIGURE 15 2 2 Loosen the one thumbscrew 3 Pull the operator panel out to remove it and place it on a conductive mat 2 in FIGURE 15 2 FIGURE 15 2 Removing the Operator Panel ER 0 NI Y NI 2 Thumbscrew 15 4 SPARC Enterprise M3000 Server Service Manual March 2012 15 3 Mounting the Operator Panel 1 Align the keyhole of the operator panel with the thumbscrew and gently push the operator panel toward the server If the operator panel will not move gently adjust the position of the operator panel so that the light pipe on the front of the operator panel is aligned with the socket on the server front Connect the signal cable of the operator panel Attach the thumbscrew Tighten the four screws to install the front panel 15 4 Reassembling the Server 1 Attach the air duct For details see Section 5 3 2 Attaching the Air Duct on page 5
40. the normal state Fan unit FAN_A CHECK On amber Indicates that an error occurred in the fan unit Blinking Indicates that the fan unit is ready to be replaced A amber Off Indicates that the fan unit is in the normal state 2 12 SPARC Enterprise M3000 Server Service Manual March 2012 TABLE 2 5 Component LEDs and Their Functions Continued Component Name Status Description LAN port display ACTIVE On green Indicates that communication is being performed through the part LAN port rl Off Indicates that communication is not being performed through the LAN port It LINK On amber SPEED On green Off Indicates that the communication speed of the LAN port is 1 Gbps Indicates that the communication speed of the LAN port is 100 Mbps Indicates that the communication speed of the LAN port is 10 Mbps 2 4 External Interface Port on Rear Panel This section shows the location of the external interface ports located on the server rear panel and explains their functions Chapter 2 Hardware Overview 3 FIGURE 2 5 External Interface Port Locations Q ERL Oo RGESEER QZSS ese 5 ESES gases SPARC Enterprise M3000 Server Service Manual March 2012 2 14 TABLE 2 6 External Interface Port Functions Lo
41. the power cord For details see Section 4 5 1 Powering off the Server on page 4 12 2 Slide the server out from the equipment rack For details see Section 5 1 1 Sliding the Server Out from the Equipment Rack on page 5 1 Note To prevent the equipment rack from tipping over you must deploy the antitilt feature if applicable before you slide the server out of the equipment rack Note When the cable management arm is not mounted remove the cable ties that fix the PCI cable to the rear of the server and slide the server out 3 Remove the top cover For details see Section 5 2 1 Removing the Top Cover on page 5 3 4 Remove the air duct from the server For details see Section 5 3 1 Removing the Air Duct on page 5 4 10 2 Removing the Hard Disk Drive Backplane 1 Pull out all the hard disk drives including HDD filler panels from the server by several centimeters 1 in FIGURE 10 2 Chapter 10 Replacing the Hard Disk Drive Backplane 43 2 Remove the two cables from the rear of the hard disk drive backplane 2 in FIGURE 10 2 FIGURE 10 2 Removing the Cables of the Hard Disk Drive Backplane RW drive unit 3 Remove the cables connected to the CD RW DVD on RW Drive Unit Removing the CD RW DVD For details see Section 11 3 page 11 5 RW drive unit out by several centimeters 4 Pull the CD RW DVD see Sect
42. the power cords must be disconnected to replace the CD RW DVD RW drive unit 11 1 FIGURE 11 1 shows the location of the CD RW DVD RW drive unit FIGURE 11 1 Location of the CD RW DVD RW Drive Unit Location Number Component 1 CD RW DVD RW drive unit DVDU 11 2 SPARC Enterprise M3000 Server Service Manual March 2012 11 1 Identifying the Type of CD RW DVD RW Drive Unit There are two types of CD RW DVD RW drive units slot loading type and tray loading type FIGURE 11 2 Types of CD RW DVD RW Drive Unit Location Number Component 1 Tray loading CD RW DVD RW drive unit 2 Slot loading CD RW DVD RW drive unit Note The locations of the LED and button might vary depending on the servers Note When you use the medium on the tray loading type CD RW DVD RW drive unit make sure that the center of the medium is secured to the clamp of the tray and then push the tray into the drive Chapter 11 CD RW DVD RW Drive Unit DVDU Replacement 11 3 11 2 11 4 Accessing the CD RW DVD RW Drive Unit Caution There is a risk of electrical failure if the power cords are not disconnected All the power cords must be disconnected to completely cut the power to the server Caution To ensure that you and bystanders are not exposed to harm and to prevent damage to the system observe the ESD safety precautions See Section 1 1 ESD Precautions on page 1 1 1
43. the server out from the equipment rack and how to push it into the equipment rack For details of equipment racks see the SPARC Enterprise Equipment Rack Mounting Guide Sliding the Server Out from the Equipment Rack Caution To prevent the equipment rack from tipping over you must deploy the antitilt feature if applicable before you slide the server out of the equipment rack Note If cable management arms are not attached remove the cable ties securing the PCI cables to the rear of the server and slide the server out 5 1 Caution To ensure that you and bystanders are not exposed to harm and to prevent damage to the system observe the ESD safety precautions See Section 1 1 ESD Precautions on page 1 1 1 If the equipment rack is supplied with a Quake Resistant Options Kit or stabilizer be sure to install it 2 Slide the server out as far as possible When the server is drawn out completely the server is automatically locked in the predetermined position 3 Loosen the two screws at the front of the server FIGURE 5 1 FIGURE 5 1 Pulling the Server Out from an Equipment Rack 4 Slide the server out 5 2 SPARC Enterprise M3000 Server Service Manual March 2012 2 Sliding the Server into the Equipment Rack 1 Push the server back into the equipment rack 2 Tighten the two screws at the front of the server to secure it in t
44. to the rear side 4 Slide the server out from the equipment rack For details see Section 5 1 1 Sliding the Server Out from the Equipment Rack on page 5 1 Caution To prevent the equipment rack from tipping over you must deploy the antitilt feature if applicable before you slide the server out of the equipment rack Note When the cable management arm is not mounted remove the cable ties that secure the PCI cable to the rear of the server and slide the server out 5 Remove the top cover For details see Section 5 2 1 Removing the Top Cover on page 5 3 6 Remove the PCIe cards For details see Section 8 2 Removing a PCle Card on page 8 4 7 Remove the air duct For details see Section 5 3 1 Removing the Air Duct on page 5 4 8 Disconnect all the cables from the motherboard unit 9 Loosen the two screws securing the shutter unit and slide the securing bracket on the power supply unit Chapter 6 Motherboard Unit Replacement 6 5 10 Remove the shutter unit FIGURE 6 3 Removing the Shutter Unit March 2012 SPARC Enterprise M3000 Server Service Manual 6 6 6 2 Removing the Motherboard Unit 1 Remove the four screws securing the motherboard unit FIGURE 6 4 Securing Screw Locations on Motherboard Unit L
45. without hard disk drives or PCIe cards the number of mounted FRUs can be changed from 1 to the maximum number as required There are some components that are tentatively mounted physically in the server If such a component is a hard disk drive it is called an HDD dummy and if such a component is a PCle card it is called a PCle slot cover These components are necessary to protect the server from noise and to properly cool the server The same methods as those used for replacement are used for installation Note When installing a new FRU in an empty slot remove the HDD dummy or PCle slot cover and then install a new FRU TABLE 4 3 lists the access location and applicable installation methods for each FRU TABLE 4 3 FRU Access Locations and Installation Methods Access Active Where to Find the FRU Location Cold Addition Hot Addition Addition Procedure Motherboard unit Top No No No MBU_A MBU_A_2 MBU_A_3 MBU_A_4 MBU_A_5 MBU_A_6 Memory DIMM Top Yes No No Chapter 7 PCIe card PCIe Top Yes No No Chapter 8 Hard disk drive HDD Front Yes Yes Yest Chapter 9 Hard disk drive backplane HDDBP Top No No No CD RW DVD RW drive unit Front top No No No DVDU Power supply unit PSU Rear No No No Fan unit FAN_A Top No No No Fan backplane FANBP_B Top No No No 4 4 SPARC Enterprise M3000 Server Service Manual March 2012 TABLE 4 3 FRU Access Locations and Installation Methods Continued
46. 0 Server Service Manual March 2012 FIGURE 7 3 shows an example of DIMM mounting FIGURE 7 3 Example Mounting DIMM MEM O00A MEM 01A 4 GB 2 rank MEM 02A MEM 03A MEM 00B MEM 01B 2 GB 1 rank MEM 02B MEM 03B 1 Mount DIMMs in group A first Chapter 7 Replacement and Installation of Memory 7 5 2 Mount DIMMs in group B DIMMs may not necessarily be mounted in group B 7 6 SPARC Enterprise M3000 Server Service Manual March 2012 Accessing the DIMMs Caution There is a risk of electrical failure if the power cords are not disconnected All the power cords must be disconnected to completely cut the power to the server Caution To ensure that you and bystanders are not exposed to harm and to prevent damage to the system observe the ESD safety precautions See Section 1 1 ESD Precautions on page 1 1 1 Power off the server This procedure includes the steps of turning the mode switch on the operator panel to the Service position verifying that the POWER LED is off and disconnecting the power cord For details see Section 4 5 1 Powering off the Server on page 4 12 2 Slide the server out from the equipment rack For details see Section 5 1 1 Sliding the Server Out from the Equipment Rack on page 5 1 Caution To prevent the equipment rack from tipping over you must deploy the antitilt feature if applicable before you slide the server out
47. 3 U 3 3 6 5 Using the ping Command 3 27 3 U 3 U sing the prstat Command 3 29 3 6 7 1 Options 3 30 FRU Replacement Preparation 4 1 4 1 4 2 4 3 4 4 4 5 Tools Required for Maintenance 4 1 FRU Replacement and Installation Methods 4 2 4 2 1 FRU Replacement 4 2 4 2 2 FRU Installation 4 Active Replacement Active Addition 4 5 4 3 1 Releasing a FRU from a Domain 4 5 4 3 2 FRU Removal and Replacement 6 4 3 3 Configuring a FRU in a Domain 4 6 4 3 4 Verifying the Hardware Operation 4 7 Hot Replacement Hot Addition 4 7 4 4 1 FRU Removal and Replacement Power supply unit Fan unit 4 8 4 4 2 Verifying the Hardware Operation Power supply unit Fan unit 4 10 4 4 3 Verifying the Hardware Operation Hard disk drive 4 11 Cold Replacement Cold Addition 4 12 4 5 1 Powering off the Server 4 12 Contents vii 4 5 1 1 Power off by Using the XSCF Command 4 12 4 5 1 2 Power off by Using the Operator Panel 4 13 4 5 2 FRU Removal and Replacement 3 4 5 3 Powering on the Server 3 4 5 3 1 Power on by Using the XSCF Command 4 13 4 5 3 2 Power on by Using the Operator Panel 4 14 4 5 4 Verifying the Hardware Operation 4 15 5 Internal Components Access 5 1 5 1 Sliding the Server Into and Out of the Equipment Rack 5 1 5 1 1 Sliding the Server Out from the Equipment Rack 5 1 5 1 2 Sliding the Server into the Equipment Rack 5 3 5 2 Removing and Attaching the Top Cover 5 3 5 2 1 Removing the Top Cover 5 3 5 2 2 Attaching the Top Cover 5
48. Addition Addition Addition Motherboard unit No Yes MBU_A MBU_A_2 MBU_A_3 MBU_A_4 MBU_A_5 MBU_A_6 Memory DIMM No Yes Yes PCle card PCIe No Yes Yes Hard disk drive HDD Yes Yes Yes Yes Yes Yes Yes Hard disk drive backplane No Yes HDDBP TABLE B 1 FRU List Continued Cold Hot Active Cold Hot Active FRU Redundant Replacement Replacement Replacement Addition Addition Addition CD RW DVD RW drive No Yes unit DVDU Power supply unit PSU Yes Yes Yes Yes Fan unit FAN_A Yes Yes Yes Yes Fan backplane FANBP_B No Yes Operator panel OPNL No Yes The hard disk drive will have a redundant configuration by setting the mirroring a If a hard disk drive is a nonmirrored boot device it must be replaced according to the cold replacement pro cedure a If a hard disk drive is in a mirrored configuration active replacement can be performed on the failed drive because the mirrored hard disk drive continues to be online and functioning The hard disk drive releasing pro cedure varies by the mirroring configuration method When it is configured with hardware RAID see the SPARC Enterprise M3000 M4000 M5000 M8000 M9000 Servers Administration Guide When it is configured with software RAID see the manuals for the software in use B 2 Motherboard Unit The motherboard unit is the main circuit board of the M3000 server The following components connect to the motherboard unit Memory DIMM on pa
49. BLE 2 3 and TABLE 2 5 For details of commands see the SPARC Enterprise M3000 M4000 M5000 M8000 M9000 Servers XSCF User s Guide and the SPARC Enterprise M3000 M4000 M5000 M8000 M9000 Servers XSCF Reference Manual Checking the Hardware Configuration To check the hardware configuration authority user account to log in with the XSCF user account to the XSCF is required The following procedure can be used to check the hardware configuration from the maintenance terminal Ask the system administrator for the required information such as the user account and password For details see the SPARC Enterprise M3000 M4000 M5000 M8000 M9000 Servers XSCF User s Guide 1 Log in to XSCF Shell 2 Type showhardconf XSCF gt showhardconf The showhardconf command displays hardware configuration information For details see the SPARC Enterprise M3000 M4000 M5000 M8000 M9000 Servers XSCF User s Guide Chapter 3 Troubleshooting 3 5 3 3 2 Checking the Software and Firmware Configurations The software and firmware configurations and versions affect the operation of the server To change the configuration or investigate a problem check the latest information and check for any problems in the software Software and firmware varies according to user conditions The software configuration and version can be checked in the Oracle Solaris Operating System Refer to the Oracle Solaris OS documentation for more information
50. Component 1 Top cover 19 CD RW DVD RW drive unit DVDU 2 Fan cover 20 Hard disk drive HDD 0 3 Air duct 21 Hard disk drive HDD 1 4 Memory MEM 00A 22 Hard disk drive HDD 2 5 Memory MEM O00B 23 Hard disk drive HDD 3 6 Memory MEM 01A 24 Hard disk drive backplane HDDBP 0 7 Memory MEM 01B 25 Chassis 8 CPU CPU O0 26 Shutter unit 9 Memory MEM 03B 27 Power supply unit PSU 0 10 Memory MEM 03A 28 Power supply unit PSU 1 11 Memory MEM 02B 29 Rear panel 12 Memory MEM 02A 30 Motherboard unit MBU_A MBU_A_2 MBU_A_3 MBU_A_4 MBU_A_5 MBU_A 6 13 Fan backplane FANBP_B 31 PCle card PCle 0 14 Fan unit FAN_A 1 32 PCle card PCle 1 15 Fan unit FAN_A 0 33 PCle card PCle 2 16 Fan cage 34 PCIe card PCle 3 17 Operator panel OPNL 35 XSCF unit 18 Front panel Appendix A Components List A 3 A 4 SPARC Enterprise M3000 Server Service Manual March 2012 APPENDIX B FRU List This appendix shows the FRUs of the M3000 server The FRU list consists of the following items m Section B 1 Server Overview page B 1 m Section B 2 Motherboard Unit on page B 2 Section B 3 Drive on page B 5 Section B 4 Power Supply Unit on page B 6 Section B 5 Fan Unit on page B 7 B 1 Server Overview TABLE B 1 lists the M3000 FRU components TABLE B 1 FRU List Cold Hot Active Cold Hot Active FRU Redundant Replacement Replacement Replacement
51. Description Maximum number of CPUs 1 Number of CPU cores 2 cores or 4 cores Location On the motherboard unit Because the CPU is mounted on the motherboard unit it cannot be replaced singly For information on how to replace the motherboard unit see Chapter 6 XSCF Unit The service processor set that operates and manages the server is mounted in the XSCF unit The XSCF unit diagnoses and starts the entire system configures domains and detects and reports errors SPARC Enterprise M3000 Server Service Manual March 2012 The XSCF units provides the following functions by means of the XSCF firmware Control and monitoring of the server Monitoring of Oracle Solaris OS power on self test POST and OpenBoot PROM m Control and management of system administrator interfaces such as the maintenance terminal Control of device information m Remote message output for various events Because the XSCF unit is mounted on the motherboard unit it cannot be replaced singly For information on how to replace the motherboard unit see Chapter 6 B 3 B 3 1 Drive The M3000 server consists of up to four hard disk drives and one CD RW DVD RW drive unit Hard Disk Drive TABLE B 5 shows hard disk drive specifications TABLEB 5 Hard Disk Drive Specifications Item Description Number of hard disk drives 4 Interface SAS Location Front of the server Active replacement active addition Yes Only when it is mi
52. ES DANS LA MESURE AUTORISEE PAR LA LOI APPLICABLE Sauf mention contraire express ment stipul e dans ce contrat dans la mesure autoris e par la loi applicable en aucun cas Oracle ou Fujitsu Limited et ou l une ou l autre de leurs soci t s affili es ne sauraient tre tenues responsables envers une quelconque partie tierce sous quelque th orie juridique que ce soit de tout manque a gagner ou de perte de profit de probl mes d utilisation ou de perte de donn es ou d interruptions d activit s ou de tout dommage indirect sp cial secondaire ou cons cutif m me si ces entit s ont t pr alablement inform es d une telle ventualit LA DOCUMENTATION EST FOURNIE gt EN L TAT ET TOUTE AUTRE CONDITION DECLARATION ET GARANTIE EXPRESSE OU TACITE EST FORMELLEMENT EXCLUE DANS LA MESURE AUTORISEE PARLA LOIEN VIGUEUR Y COMPRIS NOTAMMENT TOUTE GARANTIE IMPLICITE RELATIVE A LA QUALIT MARCHANDE A L APTITUDE A UNE UTILISATION PARTICULI RE OU A L ABSENCE DE CONTREFACON Contents Preface xiii Safety Precautions for Maintenance 1 1 1 1 ESD Precautions 1 1 2 Server Precautions 1 3 1 2 1 Electrical Safety Precautions 1 3 1 2 2 Equipment Rack Safety Precautions 1 2 3 Component Handling Precautions Hardware Overview 2 1 2 1 Name of Each Part 2 1 2 2 Operator Panel 2 5 2 2 1 Operator Panel Overview 2 6 2 2 2 Switches on the Operator Panel 2 7 2 2 3 LEDs on the Operator Panel 2 9 2 3 LED Functions of Components 2
53. GURE 2 2 and FIGURE 2 3 are the internal view front view and rear view of the server respectively and they indicate the names and abbreviated names of main components FIGURE 2 1 Server Internal View Fan backplane FANBP_B CPU Memory DIMM XSCF unit XSCFU Fan unit FAN_A DC DC converter DDC Hard disk drive backplane HDDBP Motherboard unit Power supply unit PSU CD RW DVD RW drive unit DVDU PCle card PCle Note The form of the DC DC converter may be different depending on the motherboard unit which is mounted 2 2 SPARC Enterprise M3000 Server Service Manual March 2012 FIGURE 2 2 Server Front View DOOC GeGOCE 000000 ODR BOGE BO0E Location Number Component 1 Fan unit FAN_A 2 Operator panel OPNL 3 Hard disk drive HDD 2 5 inch SAS disk 4 CD RW DVD RW drive unit DVDU Chapter 2 Hardware Overview 2 3 FIGURE 2 3 Server Rear View AC Power Supply Model 2 3 4 5 6 7 1 o PETT ele 8 9 Location Number Component 1 Power supply unit PSU 2 PCle slot 3 RCI port 4 USB port for XSCF 5 Serial port for XSCF 6 LAN port for XSCF 7 UPC port 8 Serial Attached SCSI SAS port 9 Gigabit Ethernet GbE port fo
54. Interface Specifications This appendix explains the specifications of the external interface connectors provided on the SPARC Enterprise M3000 server from Oracle and Fujitsu m Section C 1 Serial Port on page C 2 m Section C 2 UPC Port on page C 2 m Section C 3 USB Port on page C 3 m Section C 4 SAS Port on page C 3 Section C 5 Connection Diagram for Serial Cable on page C 4 C 1 C 1 Serial Port TABLE C 1 Serial Port Pin Assignment Pin Number Signal Name Input Output Description 1 RTS Output Request to Send 2 DTR Output Data Terminal Ready 12345678 3 TXD Output Send Data 4 GND Ground 5 GND Ground 6 RXD Input Receive Data 7 DSR Input Data Set Ready 8 CTS Input Clear to Send C 2 UPC Port TABLE C 2 UPC Port Pin Assignment Pin Number Signal Name Input Output Description 1 ER 5432 1 2 NC Not connected 6 3 NC Not connected 4 NC Not connected 9876 5 SG Ground 6 BPS Input UPS hardware error signal 7 BTL Input Battery end of discharge warning signal 8 NC Not connected 9 ACOFF Input Power failure detection signal C 2 SPARC Enterprise M3000 Server Service Manual March 2012 E USB Port TABLE C 3 USB Port Pin Assignment Pin Number Signal Name Input Output Description 1 VBUS Output Power supply 2 DATA Input output Data 3 DATA Input output Data 4 GND Ground C 4 SAS Port
55. K LED off The XSCF mail function sent an E mail message Check the power supply unit and its connection YES Check whether an error message is displayed on the OS console and XSCF console The XSCF console displays an error message y y Check var adm messages in the Oracle Solaris OS Execute showlogs or fmadm in the XSCF to display fault information FMA message YES Vv Execute fmadm to display fault information y Can the message ID be used NO Make a memo of the displayed gt fault information YES Vv Enter the message ID in https support oracle con to refer to fault information NO Contact your service engineer Chapter 3 Troubleshooting 3 3 Checking the Server and System Configuration The operating conditions must remain the same before and after maintenance If an error occurs in the server save the system configuration and component status information Confirm that the recovered state after maintenance is the same as that before maintenance If an error occurs in the server one of the following messages is displayed Oracle Solaris Operating System message file XSCF Shell showhardconf 8 command and showstatus 8 command Management console m Service processor log 3 3 1 Checking the Hardware Configuration and F
56. MED EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID 9 ea ga Adobe PostScript Copyright 2008 2012 Fujitsu Limited Tous droits r serv s Oracle et ou ses soci t s affili es ont fourni et v rifi des donn es techniques de certaines parties de ce composant Oracle et ou ses soci t s affili es et Fujitsu Limited d tiennent et contr lent chacune des droits de propri t intellectuelle relatifs aux produits et technologies d crits dans ce document De m me ces produits technologies et ce document sont prot g s par des lois sur le copyright des brevets d autres lois sur la propri t intellectuelle et des trait s internationaux Ce document le produit et les technologies aff rents sont exclusivement distribu s avec des licences qui en restreignent l utilisation la copie la distribution et la d compilation Aucune parne de ce produit de ces technologies ou de ce document ne peut tre reproduite sous quelque forme que ce soit par quelque moyen que ce soit sans l autorisation crite pr alable d Oracle et ou ses soci t s affili es et de Fujitsu Limited et de leurs ventuels bailleurs de licence Ce document bien qu il vous ait t fourni ne vous conf re aucun droit et aucune licence expresses ou tacites concernant le produit ou la technologie auxquels il se rapporte Par ailleurs il ne contient ni ne repr sente aucun engagement de quelque type que ce soit de la part d Oracle ou
57. On System _Phase Cabinet Power On Domain 0 Domain Status OpenBoot Execution Completed MBU_A Status Normal Ver 0101h Serial PP0822020xX FRU Part Number CA07082 D901 1 541 3302 01 CPU Status Normal 2 520 GHz Type 32 Freq Core 4 Strand 2 Memory Size 8 GB MEM 0A Sta Code 7 MEM 0B Sta Code 1 MEM 1A Sta Code Type MEM 1B Sta Code Type MEM 2A Sta Code Type MEM 2B Sta Code T MEM 3A Sta Code f MEM 3B Sta Code Type Type Type ype Type tus Normal ce0000000000000001M3 93T2950EZA CE6 4145 473b3c23 1A Size 1 GB tus Normal 7 7 E00000000004aEBE10RD4AUFA 5C E 3020 223b2918 1A Size 1 GB tus Normal 9 999 4 1A Size 1 GB tus Normal aEBE1LORD4AUFA 5C E 3020 22322885 7f7ffe00000000004aEBE10RD4AJFA 5C E 1A Size 1 GB tus Normal 1 9 9 99 4 1A Size 1 GB tus Normal aEBE1ORD4AUFA 5C E 3020 223b283e 7 7 e 00000000004aEBE10RD4AUFA 5C E 3020 223b2829 1A Size 1 GB tus Normal 7 E7 E00000000004aEBE10RD4AUFA 5C E 3020 223b2840 1A Size 1 GB tus Normal 7E7 E00000000004 1A Size 1 GB aEBE1ORD4AUFA 5C E 3020 223b2830 PCI 0 Name_Property fibre channel Card_Type Other PCI 1 Name_Property fibre channel Card _Type Other Chapter 4 FRU Replacement Preparation 4 15 The showhardconf output continued PCI 2 Name_Property pci
58. RAID and software RAID are not used Release the hard disk drive from the domain This procedure includes the steps of using the 65080 command to check the Ap_Id and for releasing the hard disk drive For details see Section 4 3 1 Releasing a FRU from a Domain on page 4 5 Note In a nonmirrored configuration data in the hard disk drive will be lost Back up the data in advance of the operation Active replacement for a boot device in a nonmirrored configuration is not available Hot Replacement For hot replacement stop the domain The hot replacement of the hard disk drive is almost the same as the cold replacement See Section 4 5 1 Powering off the Server on page 4 12 and perform the operation with the power cord being connected to power outlets Chapter 9 Replacement and Installation of a Hard Disk Drive HDD 9 3 3 Cold Replacement For cold replacement stop the domain and then power off the server See Section Section 4 5 1 Powering off the Server on page 4 12 9 2 Removing a Hard Disk Drive Note If a new hard disk drive is to be installed in an empty disk slot remove the HDD filler panel first 1 Push the square button on the front of the hard disk drive 1 in FIGURE 9 2 to release the eject lock lever 2 in FIGURE 9 2 2 Pull the eject lock lever 3 in FIGURE 9 2 so that the hard disk drive is pulled straight out from the unit 4 in FIGURE 9 2 9 4 SPARC Enterprise M3000
59. RU Status To replace a faulty FRU and perform the maintenance on the server it is important to check and understand the hardware configuration of the server and the state of each hardware component The hardware configuration refers to information that indicates to which layer a hardware component belongs The status of each hardware component refers to information on the conditions of a standard or optional component in the server temperature power supply voltage CPU operating conditions and other status information To check the hardware configuration and the status of each hardware component use XSCF Shell commands from the maintenance terminal See TABLE 3 1 for the commands used TABLE 3 1 Commands for Checking Hardware Configuration Command Description showhardconf Displays hardware configuration showstatus Displays the status of a component This command is used only when a faulty component is checked 3 4 SPARC Enterprise M3000 Server Service Manual March 2012 3 3 1 1 TABLE 3 1 Commands for Checking Hardware Configuration Continued Command Description showboards Displays information on the system board XSB showdc1 Displays the hardware resource configuration information of a domain showfru Displays the setting information of a device The status of each component can be checked based on the On or blinking state of the component LEDs For the component types and LED states see TA
60. SPARC Enterprise M3000 Server Service Manual Sun FUJITSU Part No E26435 01 en SPARC Manual Code C120 E540 06EN March 2012 Copyright 2008 2012 Fujitsu Limited All rights reserved Oracle and or its affiliates provided technical input and review on portions of this material Oracle and or its affiliates and Fujitsu Limited each own or control intellectual property rights relating to products and technology described in this document and such products technology and this document are protected by copyright laws patents and other intellectual property laws and international treaties This document and the product and technology to which it pertains are distributed under licenses restricting their use copying distribution and decompilation No part of such product or technology or of this document may be reproduced in any form by any means without prior written authorization of Oracle and or its affiliates and Fujitsu Limited and their applicable licensors if any The furnishings of this document to you does not give you any rights or licenses express or implied with respect to the product or technology to which it pertains and this document does not contain or represent any commitment of any kind on the part of Oracle or Fujitsu Limited or any affiliate of either of them This document and the product and technology described in this document may incorporate third party intellectual property copyrighted by and o
61. The SAS port connects the server to an external device such as a tape drive which has a SAS interface For information on which devices can be connected contact a service engineer Note Even though the SAS port has four lanes only two lanes can be used with this port Appendix 0 External Interface Specifications C 3 C5 Connection Diagram for Serial Cable FIGURE C 1 Connection Diagram for Serial Cable RJ45 D sub 9pin 1RTS 8 L 1 D 2DTR 6 DSR 7 DSR 4 DTR 3TXD 2RXD 4 GND 5 GND 5 GND 6 RXD 3 TXD 8 CTS _ 7RTS C 4 SPARC Enterprise M3000 Server Service Manual March 2012 APPENDIX D UPS Controller This appendix explains the UPS controller UPC that controls the uninterruptible power supply UPS unit D 1 Section D 1 Overview on page D 1 Section D 2 Signal Cable on page D 2 Section D 3 Configuration of Signal Lines on page D 3 Section D 4 Power Supply Conditions on page D 4 Section D 5 UPS Cable on page D 5 Section D 6 Connections on page D 6 Overview The UPS is a unit to ensure a stable supply of power to the system even in the event of a power supply failure or a massive blackout When the UPC port on the server is connected to the UPS signal cable that has a UPC interface if the UPS detects a power failure it notifies the server of the failure
62. VENT_ID to identify the device or contact Sun for support EVENT TIME The time stamp of the diagnosis PLATFORM A description of the server encountering the error SOURCE Information on the Diagnosis Engine used to determine the error EVENT ID The Universally Unique event ID for this error DESC A basic description of the error WEB SITE Where to find specific information and actions for this error AUTO RESPONSE What if anything the system did to alleviate any follow on problems IMPACT A description of what is considered to be the impact of the fault REC ACTION A brief description of the corrective action the system administrator should take Chapter 3 Troubleshooting 3 9 3 4 2 Monitoring Output To understand error conditions collect monitoring output information For the collection of the information use the commands shown in TABLE 3 5 TABLE 3 5 XSCF Commands for Checking Monitoring Output Command Operand Description showlogs 8 console Displays the console of a domain monitor Logs messages that are displayed in the message window panic Logs output to the console during a panic ipl Collects console data generated during the period of the power on of a domain to the completion of the Oracle Solaris OS start 3 4 3 Messaging Output To understand error conditions collect messaging output information For the collection of the information use the commands shown in TABLE 3 6 TABLE
63. W builtin drivers packages SUNW probe error handler 0 ok 5 Type the probe scsi all command to confirm that the storage devices are mounted 0 ok probe scsi all 6180 600000 010 0 MPT Version 1 05 Firmware Version 1 0 Target 0 Unit 0 Disk FUJITSU MAY2073RC 3701 143374738 Blocks 73 GB SASAddress 5000006019729202 PhyNum 0 Target 1 Unit 0 Disk FUJITSU MAY2073RC 3701 143374738 Blocks 73 GB SASAddress 5000006019728 22 PhyNum 1 Target 2 Unit 0 Disk FUJITSU MAY2073RC 3701 143374738 Blocks 73 GB SASAddress 5000006019729002 PhyNum 2 Target 3 Unit 0 Disk FUJITSU MAY2073RC 3701 143374738 Blocks 73 GB SASAddress 5000006019729302 PhyNum 3 Target 4 Unit 0 Removable Read Only device MATSHITADVD RAM UJ875AS 1000 SATA device PhyNum 4 0 ok 6 Type the boot command to start the Oracle Solaris OS ok boot 4 18 SPARC Enterprise M3000 Server Service Manual March 2012 CHAPTER 5 Internal Components Access This chapter explains how to access internal components m Section 5 1 Sliding the Server Into and Out of the Equipment Rack on page 5 1 m Section 5 2 Removing and Attaching the Top Cover on page 5 3 m Section 5 3 Removing and Attaching the Air Duct on page 5 4 m Section 5 4 Removing and Attaching the Fan Cover on page 5 7 5 1 4 Sliding the Server Into and Out of the Equipment Rack This section explains how to slide
64. a 8533 10b5 3 0 O0 okay 4 8 pci pciex10b5 8533 N A pci 0 600000 pci 0 pci d 00 PCIe 0 aa 8533 10b5 3 1 0 okay 4 4 pci pciex10b5 8533 N A pci 0 600000 pci 0 pci l 00 PCIe 0 aa 8533 10b5 3 2 0 okay 4 4 pci pciex10b5 8533 N A pci 0 600000 pci 0 pci 2 00 PCIe 0 aa 8533 10b5 3 8 O0 okay 0 8 pci pciex10b5 8533 N A pci 0 600000 pci 0 pci s 00 PCIe 0 8 58 1000 4 0 0 okay 4 8 scsi pciex1000 58 LSI 1068E pci 0 600000 pci 0 pci 0 scsi od 00 PCIx 0 b5 103 1166 5 0 O0 okay 133 133 pci pciex1166 103 N A pci 0 600000 pci 0 pci l pci d 00 PCI 0 a3 1678 4 6 4 0 okay 133 network pcil4e4 1678 N A pci 0 600000 pci 0 pci l pci 0 networke4 3 22 SPARC Enterprise M3000 Server Service Manual March 2012 The prtdiag output continued 00 PCI 0 a3 1678 4 6 4 1 okay 133 298 N A pci 0 600000 pci 0 pci l pci 0 network 4 1 00 PCIx 0 b5 103 1166 7 0 O okay 133 133 pci pciex1166 103 N A pci 0 600000 pci 0 pci 2 pci d 00 PCI 0 a3 1678 4 8 4 0 okay 1333 5 8 N A pci 0 600000 pci 0 pci 2 pci 0 network 4 00 PCI 0 a3 1678 4 8 4 1 okay 1333 8 N A pci 0 600000 pci 0 pci 2 pci 0 network 4 1 00 PCIe 1 aa 8533 10b5 2 0 0 okay 8 8 pci pciex10b5 8533 N A pci 1 700000 pci od 00 PCIe 1 aa 8533 10b5 3 0 0 okay 0 8 pci pciex10b5 8533 N A pci 1 700000 pci 0 pci d 00 PCIe 1 aa 8533 10b5 3 8 0 okay 0 8 pci pciex10b5 8533 N A pci 1 700000 pci 0 pci s 00 PCIe 1 aa 8533 10b5 3 9
65. ails see Section 4 5 4 Verifying the Hardware Operation on page 4 15 SPARC Enterprise M3000 Server Service Manual March 2012 CHAPTER 1 2 Power Supply Unit Replacement This chapter explains how to replace a power supply unit m Section 12 1 Accessing a Power Supply Unit on page 12 3 m Section 12 2 Removing the Power Supply Unit on page 12 3 Section 12 3 Mounting the Power Supply Unit on page 12 5 m Section 12 4 Reassembling the Server on page 12 5 The power supply unit is an active hot cold replacement component To guarantee the redundant configuration only one power supply unit must be replaced at a time 12 1 FIGURE 12 1 shows the locations of power supply units FIGURE 12 1 Locations of Power Supply Units Location Number Component 1 Power supply unit PSU 0 2 Power supply unit PSU 1 12 2 SPARC Enterprise M3000 Server Service Manual March 2012 12 1 Accessing a Power Supply Unit Because the power supply unit PSU does not belong to any domain active replacement and hot replacement use the same procedure See Section 4 4 1 FRU Removal and Replacement Power supply unit Fan unit on page 4 8 For cold replacement stop the domain and then power off the server See Section 4 5 1 Powering off the Server on page 4 12 Caution To ensure that you and bystanders are not exposed to harm and to prevent damage to the system observe the ESD
66. an units are stopped after the end of processing READY LED is referred to when the XSCF unit status is indicated 2 10 SPARC Enterprise M3000 Server Service Manual March 2012 2 3 LED Functions of Components This section explains the LEDs of each component When replacing a FRU check in advance the states of LEDs Normal system state can be confirmed by checking the operator panel If an error occurs in an individual hardware component in the server the LEDs of the component containing the hardware component which caused the error will indicate the error location However some components such as DIMMs do not have LEDs To check the state of a component that has no LEDs use an XSCF Shell command such as showhardconf in the maintenance terminal For details see TABLE 3 1 TABLE 2 5 describes the component LEDs and their functions TABLE 2 5 Component LEDs and Their Functions Component Name Status Description Motherboard unit POWER Indicates whether the MBU is operating MBU On green Indicates that the motherboard is operating The motherboard E D cannot be removed from the server while the POWER LED is 0 on AO Blinking Indicates that the MBU is being incorporated into the system green or being disconnected from the system Off Indicates that the MBU is stopped The MBU can be disconnected and replaced CHECK Indicates the motherboard unit status On amber Indicates
67. anced knowledge of the Oracle Solaris Operating System Oracle Solaris OS xiii Related Documentation All documents for your server are available online at the following locations Documentation Link Sun Oracle software related manuals http www oracle com documentation Oracle Solaris OS and so on Fujitsu documents http www fujitsu com sparcenterprise manual Oracle M series server documents http www oracle com technetwork documentation spar c mseries servers 252709 html The following table lists titles of related documents Related SPARC Enterprise M3000 Server Documents SPARC Enterprise M3000 Server Site Planning Guide SPARC Enterprise Equipment Rack Mounting Guide SPARC Enterprise M3000 Server Getting Started Guide SPARC Enterprise M3000 Server Overview Guide SPARC Enterprise M3000 M4000 M5000 M8000 M9000 Servers Important Legal and Safety Information SPARC Enterprise M3000 Server Safety and Compliance Guide SPARC Enterprise M3000 Server Installation Guide SPARC Enterprise M3000 Server Service Manual SPARC Enterprise M3000 M4000 M5000 M8000 M9000 Servers Administration Guide SPARC Enterprise M3000 M4000 M5000 M8000 M9000 Servers XSCF User s Guide SPARC Enterprise M3000 M4000 M5000 M8000 M9000 Servers XSCF Reference Manual SPARC Enterprise M3000 M4000 M5000 M8000 M9000 Servers Product Notest SPARC Enterprise M3000 Server Product Notes SPARC Enterprise M3000 M4000 M5000 M8000 M9000 Servers G
68. and log data on the server and components Work for mounting removing or replacing a specific component requires special tools including screwdrivers and an antistatic wrist strap These items are generally named maintenance tools and are listed in TABLE 4 1 TABLE 4 1 Maintenance Tools Item Part Name Use 1 Phillips screwdriver No 2 2 Wrist strap For electrostatic control 3 Conductive mat For electrostatic control 4 Oracle VTS Test program 4 1 4 2 4 2 1 4 2 FRU Replacement and Installation Methods This section explains how to replace and install FRUs FRU Replacement There are three methods of replacing FRUs as follows Active replacement A target FRU is operated while the Oracle Solaris OS of the domain to which the FRU belongs is operating The target FRU is operated by using Oracle Solaris OS commands or XSCF commands Because the power supply unit PSU and fan unit FAN do not belong to any domain they are operated by using XSCF commands regardless of the operating state of the Oracle Solaris OS Note The hard disk drive will have a redundant configuration by setting the mirroring Note m If a hard disk drive is a nonmirrored boot device it must be replaced according to the cold replacement procedure If a hard disk drive is in a mirrored configuration active replacement can be performed on the failed drive because the mirrored hard disk drive continues to be
69. ate the FRU into the Oracle Solaris OS cfgadm c configure Ap_Id The Ap_Id is shown in the output of cfgadm for example disk 0 2 Type the cfgadm x command to confirm that the CHECK LED is off cfgadm x led fault mode off Ap_Id The Ap_Id is shown in the output of cfgadm for example disk 0 The CHECK LED amber of the HDD is turned off 3 Type the 65080 command to verify that the FRU has been configured cfgadm a The configured FRU is displayed as being configured The READY LED green of the HDD goes on 4 3 4 Verifying the Hardware Operation Confirm the status of the LED indicators For information on the LED status see TABLE 2 3 and TABLE 2 5 4 4 Hot Replacement Hot Addition In hot replacement the target FRU is operated while the domain to which the FRU belongs is stopped Depending on the target FRU there are two cases as follows Power supply unit Fan unit operated with XSCF commands See Section 4 4 1 FRU Removal and Replacement Power supply unit Fan unit on page 4 8 m Hard disk drive operated directly not by using XSCF commands For hot addition do the same operation as that for hot replacement Chapter 4 FRU Replacement Preparation 4 7 4 4 1 FRU Removal and Replacement Power supply unit Fan unit Type the replacefru command from the XSCF Shell prompt The replacefru command is a menu driven interactive command XSCF gt
70. atic RAM System controller Throughput computing Time of day Uncorrectable error UPS controller Uninterruptible Power Supply XCSF control package Externally initiated reset eXtended system board eXtended System Control Facility eXtended system control facility unit SPARC Enterprise M3000 Server Service Manual March 2012 Index A air duct 5 4 appearance of the server 2 1 approval standards 2 17 6 CD RW DVD RW Drive Unit DVDU 11 1 component A 2 configuration 3 4 D diagnosis 3 2 3 4 flowchart 3 2 DIMM 7 1 E eXtended system control facility XSCF Shell 3 4 eXtended System Control Facility XSCF B 5 external interface port GbE interface port 2 16 LAN port 2 15 RCI port 2 15 UPC port 2 15 SAS port 2 16 USB port 2 15 F fan backplane 14 1 fan cage 14 4 fan cover 5 7 fan unit FAN_A 13 1 14 2 B 7 flowchart 3 2 front panel 2 1 FRU components B 1 H hard disk drive HDD 10 1 Hard Disk Drive Backplane HDDBP 10 2 hardware overview 2 1 Hardware RAID 4 2 K key 2 5 L LED 2 9 2 11 M maintenance tool 4 1 mode switch 2 7 motherboard unit MBU 6 1 CPU B 4 memory DIMM B 3 0 operator panel 2 5 15 2 P PCIe card 8 1 PCIe slot 8 1 power supply unit PSU 12 1 B 6 power switch 2 7 Index 1 Predictive self healing 3 8 R rear panel 2 13 replacement method active replacement 4 5 cold replacement 4 12
71. ation mode for the server l Switch Insert the special key that is under the customer s control to Key switch between modes Switch Locked Normal operation mode A The system can be powered on with the power button but it cannot be powered off with the power button The key can be pulled out at this key position Service Mode for maintenance 0 Power button Holding down the button for a short time less than 4 seconds Holding down the button for a long time in Service mode 4 seconds or longer The system can be powered on and off with the power button The key cannot be pulled out at this key position To stop and maintain the server set the mode to Service This button is used to turn on or turn off the power to the server a domain Power on and power off are controlled by pressing this button in different patterns as described below Regardless of the mode switch setting the server is powered on If set in the XSCF facility air conditioners power on and warm up processing is skipped If power to the server is on OS shutdown processing is executed for all domains before the system is powered off If the server is being powered on the power on processing is cancelled and the server is powered off If the server is being powered off the operation of the power button is ignored and the power off processing is continued In normal operation the server is powered on only
72. cation Number Component Description 1 RCI port USB port for XSCF Serial port for XSCF LAN port 1 for XSCF LAN port 0 for XSCF UPC port 1 UPC port 0 Used to connect the server to a peripheral device having a RCI connector to enable power interlocking and error monitoring For information on whether the RCI function is supported for your server see the SPARC Enterprise M3000 M4000 M5000 M8000 M9000 Servers Product Notes Exclusive for maintenance personnel Cannot be connected to general purpose USB devices Connects to the XSCF unit through serial connection to set up and manage the server Accommodates a 100Base TX LAN cable to set up the server and display status XSCF Shell command line interface CLI e XSCF Web browser user interface BUI Through CLI or BUI the user or system administrator monitors the server displays status operates domains and displays information on the console By connecting an uninterruptible power supply UPS unit that has the UPS controller UPC interface stable power supply is provided in the event of a failure in the power supply or even a large scale power failure If a single power feed is used connect a UPS cable to UPC port 0 In a dual power feed connect UPS cables to UPC ports 0 and 1 Chapter 2 Hardware Overview 2 15 TABLE 2 6 External Interface Port Functions Continued Location Number Component Description 8
73. ce TEAC DV W28S V J 0B SATA device PhyNum 4 F 1 F 2 2 Select the device and confirm that the RAID volume is reported but inactive 0 ok select pci 0 600000 pci 0 pci 0 scsi 0 0 ok show volumes Volume 0 Target 82 Type IM Integrated Mirroring Optimal Enabled Inactive 2 Members 585805824 Blocks 299 GB Disk 1 Primary Online Target 0 FUJITSU MBD2300RC 3702 Disk 0 Secondary Online Target 1 FUJITSU MBD2300RC 3702 3 Use the activate volume command to activate the RAID volume 0 ok 0 activate volume Volume 0 is now activated 0 ok show volumes Volume 0 Target 0 Type IM Integrated Mirroring Degraded Enabled Resync In Progress 2 Members 585805824 Blocks 299 GB Disk 1 Primary Online Target 8 FUJITSU MBD2300RC 3702 Disk 0 Secondary Online Out Of Sync Target 1 FUJITSU MBD2300RC 3702 Note If there are multiple RAID volumes they must be activated in descending order as shown below 0 ok 1 activate volume Volume 1 is now activated 0 ok 0 activate volume Volume 0 is now activated SPARC Enterprise M3000 Server Service Manual March 2012 4 Confirm that it is now possible to boot off the RAID volume Activating the RAID volume causes it to re sync 0 ok unselect dev 0 ok setenv auto boot false auto boot false 0 ok reset all Resetting 0 ok probe scsi all 6180 600000 0 0 MPT Version 1 05 Firmware Version 1 0
74. ched cpu driver not attached core driver not attached cpu driver not attached cpu driver not attached pci instance 0 ebus instance 0 flashprom driver not attached serial instance 0 scfc instance 0 panel instance 0 pci instance 0 pci instance 0 pci instance 1 scsi instance 0 tape driver not attached disk driver not attached sd instance 1 sd instance 0 pei instance 2 pei instance 0 network instance 0 network instance 1 driver not attached pci instance 3 pci instance 1 network instance 2 driver not attached network instance 3 driver not attached pei instance 4 pci instance 1 pci instance 5 pci instance 6 pei instance 7 pci instance 8 os io driver not attached iscsi instance 0 Chapter 3 Troubleshooting 5 The prtconf output continued pseudo instance 0 3 6 4 3 6 4 1 Using the netstat Command The netstat command displays the network status and protocol statistics Options TABLE 3 10 lists the options of the netstat command and how those options can help troubleshooting TABLE 3 10 Options for netstat Option Description How It Can Help i Displays the interface status The information Provides a quick overview of the network includes packets in out errors in out status collisions and queues i interval Repeats the setstat command in the Identifies intermittent or long duration intervals of
75. ctive mat Chapter 14 Fan Backplane Replacement 14 5 14 3 Mounting the Fan Backplane 1 14 4 14 6 Place the fan backplane on the bottom of the chassis Adjust the fan backplane so that it is level and it does not catch on any cables Tighten the four screws to secure the fan backplane in position Connect the signal cable for the operator panel The cable is on the right side of the fan backplane Mount the signal cable connector for the motherboard unit The cable connector is to be mounted on the rear side of the fan backplane Reassembling the Server 1 Mount the fan cage Set the button of the fan cage at the A part in FIGURE 14 3 and insert the fan cage projections in the tabs 1 in FIGURE 14 1 Mount the fan units For details see Section 13 3 Mounting a Fan Unit on page 13 5 Attach the air duct to the server For details see Section 5 3 2 Attaching the Air Duct on page 5 6 Attach the top cover For details see Section 5 2 2 Attaching the Top Cover on page 5 4 If the equipment rack is supplied with a Quake Resistant Options Kit or stabilizer return to its original position For details see Section 5 1 2 Sliding the Server into the Equipment Rack on page 5 3 Power on the server This procedure includes the steps of reconnecting the power cord checking the LED status and turning the mode switch on the operator panel to the Locked position For detai
76. d When the fmadm faulty command displays a fault the fmadm repair command must be executed to clear the FRU information in the domain after replacement of the motherboard unit that has encountered the error If the fmadm repair command is not executed the error message is not cleared If the fmadm faulty command displays a fault clearing the FMA resource cache on the operating system side causes no problem Data in the cache does not need to match the hardware fault information held by the XSCF fmadm repair STATERESOURCE UUID degraded dev pci le 600000 0ee65618 2218 4997 c0dc b5c410ed8ec2 fmadm config Command The fmadm config command output displays the version number and current status of the diagnosis engine that is being used by the server Whether the latest engine is being used can be determined by consulting the My Oracle Support web site fmadm config MODULE cpumem diagnosis cpumem retire disk transport eft event transport fabric xlate fmd self diagnosis io retire snmp trapgen sysevent transport syslog msgs zfis diagnosis zfis retire VERSION STATUS DESCRIPTION 1 6 active CPU Memory Diagnosis 1 1 active CPU Memory Retire Agent 1 0 active Disk Transport Agent 1 16 active eft diagnosis engine 20 active Event Transport Module 1 0 active Fabric Ereport Translater 1 0 active Fault Manager Self Diagnosis 1 0 active I O Retire Agent 1 0 active SNMP Trap Generation Agent 1 0 ac
77. de Fujitsu Limited ou des soci t s affili es de l une ou l autre entit Ce document ainsi que les produits et technologies qu il d crit peuvent inclure des droits de propri t intellectuelle de parties tierces prot g s par copyright et ou c d s sous licence par des fournisseurs Oracle et ou ses soci t s affili es et Fujitsu Limited y compris des logiciels et des technologies atives aux polices de caract res Conform ment aux conditions de la licence GPL ou LGPL une copie du code source r gi par la licence GPL ou LGPL selon le cas est disponible sur demande par l Utilisateur final Veuillez contacter Oracle et ou ses soci t s affili es ou Fujitsu Limited Cette distribution peut comprendre des composants d velopp s par des parties tierces Des parties de ce produit peuvent tre d riv es des syst mes Berkeley BSD distribu s sous licence par l Universit de Californie UNIX est une marque d pos e aux Etats Unis et dans d autres pays distribu e exclusivement sous licence par X Open Company Ltd Oracle et Java sont des marques d pos es d Oracle Corporation et ou de ses soci t s affili es Fujitsu et le logo Fujitsu sont des marques d pos es de Fujitsu Limited Toutes les marques SPARC sont utilis es sous licence et sont des marques d pos es de SPARC International Inc aux Etats Unis et dans d autres pays Les produits portant la marque SPARC reposent sur des architectures d velopp es par Oracl
78. displayed first The showlogs command displays the following logs Error log Power log Event log Temperature and humidity record Monitoring message log Console message log Panic message log IPL message log XSCF gt showlogs error Date Jun 17 11 05 32 JST 2008 Status Alarm FRU PSU 1 Msg PSU shortage Date Jun 17 13 41 46 JST 2008 Status Alarm FRU MBU_A Date Jun 17 13 46 31 JST 2008 Status Warning FRU OPNL FANBP B Msg TWI access error XSCF gt Code 80000000 c3 0000 0173000600000000 Occurred Jun 17 11 05 32 522 JST 2008 Code 80002080 78010201 90 Occurred Jun 17 13 41 44 861 JST 8 Msg Board control error MBC link error Code 60000000 cd01c701 0164010100000000 Occurred Jun 17 13 46 31 158 JST 2008 3 14 SPARC Enterprise M3000 Server Service Manual March 2012 3 5 3 Using the showstatus Command The showstatus command displays information about faulty or degraded units that are among the FRUs composing the server and information on the units on the layers immediately above the layers of the faulty or degraded units For each of the displayed units an asterisk indicating that the unit is faulty is displayed with any of the following status indicators which is displayed after Status m Normal Normal state m Faulted The unit is faulty and is not operating m Degraded The unit is operating The unit is partly faulty or deg
79. dure includes the steps of reconnecting the power cord checking the LED status and turning the mode switch on the operator panel to the Locked position For details see Section 4 5 3 1 Power on by Using the XSCF Command on page 4 13 Note If automatic startup of the Oracle Solaris OS is specified use the sendbreak d domain_id command of the XSCF Shell to display the ok prompt after the display console banner is displayed but before the system starts booting the Oracle Solaris OS 5 Check the hardware This procedure includes the steps for running a program to verify that all the components have been remounted and to start the Oracle Solaris OS For details see Section 4 5 4 Verifying the Hardware Operation on page 4 15 Chapter 7 Replacement and Installation of Memory 7 9 7 10 SPARC Enterprise M3000 Server Service Manual March 2012 CHAPTER 8 Replacement and Installation of PCIe Cards This chapter explains how to replace and install PCIe cards m Section 8 1 Accessing a PCIe Card on page 8 3 m Section 8 2 Removing a PCle Card on page 8 4 Section 8 3 Mounting a PCIe Card on page 8 5 m Section 8 4 Reassembling the Server on page 8 5 PCle cards are cold replacement components The same methods as those for replacement are used for installation of PCle cards 8 1 FIGURE 8 1 shows the locations of the PCIe slots PCIe Slot Locations FIGURE 8 1
80. e et ou ses soci t s affili es SPARC64 est une marque de SPARC International Inc utilis e sous licence par Fujitsu Microelectronics Inc et Fujitsu Limited Tout autre nom mentionn peut correspondre a des marques appartenant a d autres propri taires United States Government Rights Commercial use U S Government users are subject to the standard government user license agreements of Oracle and or its affiliates and Fujitsu Limited and the applicable provisions of the FAR and its supplements Avis de non responsabilit les seules garanties octroy es par Oracle et Fujitsu Limited et ou toute soci t affili e de l une ou l autre entit en rapport avec ce document ou tout produit ou toute technologie d crits dans les pr sentes correspondent aux garanties express ment stipul es dans le contrat de licence r gissant le produit ou la technologie fournis SAUF MENTION CONTRAIRE EXPRESSEMENT STIPULEE DANS CE CONTRAT ORACLE OU FUJITSU LIMITED ET LES SOCI T S AFFILIEES A L UNE OU L AUTRE ENTITE REJETTENT TOUTE REPRESENTATION OU TOUTE GARANTIE QUELLE QU EN SOIT LA NATURE EXPRESSE OU IMPLICITE CONCERNANT CE PRODUIT CETTE TECHNOLOGIE OU CE DOCUMENT LESQUELS SONT FOURNIS EN L TAT EN OUTRE TOUTES LES CONDITIONS REPRESENTATIONS ET GARANTIES EXPRESSES OU TACITES Y COMPRIS NOTAMMENT TOUTE GARANTIE IMPLICITE RELATIVE A LA QUALIT MARCHANDE A L APTITUDE A UNE UTILISATION PARTICULI RE OU A L ABSENCE DE CONTREFA ON SONT EXCLU
81. e pin signals of the UPC port and UPS cable Do not use any pin that is not defined Pin 2 3 4 and 8 in FIGURE D 3 The pins on the cable side are as follows Appendix UPS Controller D 5 FIGURE D 3 Correspondence Between the UPC Ports and the UPS Cable Pins UPC port side UPS cable side Pin Lesa a a T 6 BPS UALM f SG Cl BTL Do not connect to the ER signal pin If a UPS cable is required it must be prepared separately For details contact your sales representative D 6 Connections This section explains the connection between the UPC port and UPS UPC 0 connects to UPS 0 and UPC 1 connects to UPS 1 Single power feed uses only UPC O Dual power feed uses UPC 0 and UPC 1 D 6 SPARC Enterprise M3000 Server Service Manual March 2012 APPENDIX E DC Power Supply Model This appendix describes the requirements specific to the DC power supply model Contact your sales representative for the DC power supply model To use the DC power supply model make sure to read this information Section E 1 The Server Views on page E 2 This is equivalent to Section 2 1 Name of Each Part on page 2 1 When using the DC power supply model refer to the content described in this appendix Section E 2 LED Functions of Power Supply Unit on page E 4 This is equivalent to TABLE 2 5 When using the DC power supply model refer to the content described in this append
82. ess ID Knowing the percentage of resource percent CPU consumption percent memory consumption helps identify processes that are consumption and the relevant executable file affecting performance and might be hung respectively 3 6 7 The following example shows output for the ps command ps PID TTY TIME CMD 101042 pts 3 0 00 ps 101025 pts 3 0 00 sh When using sort with the r option the column headings are output so that the value in the first column is equal to zero Using the prstat Command The prstat utility repeatedly examines all the active processes in the system and reports statistics based on the selected output mode and sort order The prstat command provides output similar to the ps command Chapter 3 Troubleshooting 9 3 6 7 1 Options TABLE 3 13 lists the options of the prstat command and how those options can help troubleshooting TABLE 3 13 Options for prstat Option Description How It Can Help No option Displays a list of the processes sorted in Output identifies the process ID user ID used descending order of consumption amount of amount of memory state CPU consumption CPU resources The list is limited to the height and command name of the terminal window and the total number of processes Output is automatically updated every 5 seconds Pressing CTRL C stops the execution n number Limits the number of output lines Limits the amount of data displayed and displays proce
83. estination host is specified in the variable hostname 3 6 5 1 Options TABLE 3 11 lists the options of the ping command and how those options can help troubleshooting TABLE 3 11 Options for ping Option Description How it can help hostname The probe packet is sent to hostname and Verifies that a host is active on the network returned g hostname Forcibly routes the probe packet through a specified gateway i interface Specifies through which interface to send and receive the probe packet By sending the probe packet through different routes to the target host individual routes can be tested for quality Enables a simple check of secondary network interfaces Chapter 3 Troubleshooting 7 TABLE 3 11 Options for ping Continued Option Description How it can help SVR Replaces host names with IP addresses and displays them Continues to repeat ping at intervals of 1 second Pressing CTRL C stops the execution After it is stopped statistics are displayed Displays the route the probe packet followed in 1 second intervals Used when an IP address is more useful than a host name Helps identify intermittent or long duration network events By piping ping output to a file overnight activity can be viewed all at once Indicates the probe packet route and number of hops Comparing multiple routes can identify bottlenecks 3 6 6 3 28 The following example sh
84. g the Hard Disk Drive Backplane This chapter explains how to replace the hard disk drive backplane m Section 10 1 Accessing the Hard Disk Drive Backplane on page 10 2 Section 10 2 Removing the Hard Disk Drive Backplane on page 10 3 Section 10 3 Mounting the Hard Disk Drive Backplane on page 10 5 m Section 10 4 Reassembling the Server on page 10 6 The hard disk drive backplane is a cold replacement component The entire server must be powered off and the power cords must be disconnected to replace the hard disk drive backplane 10 1 FIGURE 10 1 shows the location of the hard disk drive backplane FIGURE 10 1 Hard Disk Drive Backplane Location Location Number Component 1 Hard disk drive backplane HDDBP 0 10 1 Accessing the Hard Disk Drive Backplane Caution There is a risk of electrical failure if the power cords are not disconnected All the power cords must be disconnected to completely cut the power to the server 10 2 SPARC Enterprise M3000 Server Service Manual March 2012 Caution To ensure that you and bystanders are not exposed to harm and to prevent damage to the system observe the ESD safety precautions Section 1 1 ESD Precautions on page 1 1 1 Power off the server This procedure includes the steps of turning the mode switch on the operator panel to the Service position verifying that the POWER LED is off and disconnecting
85. ge 5 3 4 Power on the server This procedure includes the steps of reconnecting the power cord checking the LED status and turning the mode switch on the operator panel to the Locked position For details see Section 4 5 3 1 Power on by Using the XSCF Command on page 4 13 Note If automatic startup of the Oracle Solaris OS is specified use the sendbreak d domain_id command of the XSCF Shell to display the ok prompt after the display console banner is displayed but before the system starts booting the Oracle Solaris OS 5 Check the hardware This procedure includes the steps of running a program to verify that all the components have been remounted and to start the Oracle Solaris OS For details see Section 4 5 4 Verifying the Hardware Operation on page 4 15 10 6 SPARC Enterprise M3000 Server Service Manual March 2012 CHAPTER 11 CD RW DVD RW Drive Unit DVDU Replacement This chapter explains how to replace the CD RW DVD RW driver unit m Section 11 1 Identifying the Type of CD RW DVD RW Drive Unit on page 11 3 m Section 11 2 Accessing the CD RW DVD RW Drive Unit on page 11 4 m Section 11 3 Removing the CD RW DVD RW Drive Unit on page 11 5 m Section 11 4 Mounting the CD RW DVD RW Drive Unit on page 11 6 m Section 11 5 Reassembling the Server on page 11 6 CD RW DVD RW drive unit is a cold replacement component The entire server must be powered off and
86. ge B 3 a PCIe Slot on page B 3 CPU on page B 4 XSCF Unit on page B 4 Power is supplied from the power supply units to the motherboard unit To remove and replace the motherboard unit power off the server The replacement work is performed from the top of the server Because the CPU and the XSCF unit are connected directly to the motherboard unit neither of them can be replaced individually There are two types of motherboard units for the M3000 server the motherboard unit mounted with the CPU consisting of two core processors and the motherboard unit mounted with the CPU consisting of four core processors When replacing a motherboard unit the replacement unit must contain the same type of processor For example do not replace a motherboard unit that has two core processors with one that contains four core processors For the replacement procedure see Chapter 6 B 2 SPARC Enterprise M3000 Server Service Manual March 2012 41 B 2 2 Memory DIMM The motherboard unit which includes an ASIC called a memory access controller JSC MAC and provides memory access control has eight memory slots To remove or mount DIMMs power off the server TABLE B 2 shows DIMM specifications TABLE 82 DIMM Specifications Item Description Maximum number of DIMMs 8 Location On the motherboard unit Active replacement No Hot replacement No Cold replacement Yes The memory consists of eight DIMMs in uni
87. he equipment rack FIGURE 5 1 3 If the equipment rack is supplied with a Quake Resistant Options Kit or stabilizer return to its original position I2 Removing and Attaching the Top Cover 1 Removing the Top Cover 1 Before removing the top cover pull out the server from the equipment rack For details see Section 5 1 Sliding the Server Into and Out of the Equipment Rack on page 5 1 2 Loosen the three screws at the top rear of the server 3 To remove the top cover slide it toward the rear side and raise it FIGURE 5 2 FIGURE 5 2 Removing the Top Cover Chapter 5 Internal Components Access 5 3 2 Attaching the Top Cover 1 Align the top cover 2 Tighten the three screws at the top rear of the server to secure the top cover in the predetermined position 3 Push the server back into the equipment rack For details see Section 5 1 2 Sliding the Server into the Equipment Rack on page 5 3 59 Removing and Attaching the Air Duct 5 3 1 Removing the Air Duct Caution Before the air duct is removed the top cover must be removed For details see Section 5 2 Removing and Attaching the Top Cover on page 5 3 Hold the air duct and lift it upwards 5 4 SPARC Enterprise M3000 Server Service Manual March 2012 FIGURE 5 3 Removing the Air Duct Chapter 5 Internal Components Access 5 5 2 Attaching the Air Duct 1 Set the tab at the front of the air duct in place and
88. he faulty FRU to provide an LED indication of the error in addition to populating system console messages with more details SPARC Enterprise M3000 Server Service Manual March 2012 TABLE 3 4 shows typical messages generated when an error occurs Messages are displayed on your console and are recorded in the var adm messages file A message in TABLE 3 4 indicates that the fault has already been diagnosed If there was any corrective action that the system could take the system has already taken it If your server is still running the corrective action continues to be taken TABLE 3 4 Predictive Self Healing Messages Output Displayed Description Nov 1 16 30 20 dt88 292 EVENT TIME Tue Nov 1 16 30 20 PST 2005 Nov 1 16 30 20 dt88 292 PLATFORM SUNW A70 CSN HOSTNAME dt88 292 Nov 1 16 30 20 dt88 292 SOURCE eft REV 1 13 Nov 1 16 30 20 dt88 292 EVENT ID afc7e660 d609 4b2f 86b8 ae7c6b8d50c4 Nov 1 16 30 20 dt88 292 DESC Nov 1 16 30 20 dt88 292 A problem was detected in the PCI Express subsystem Nov 1 16 30 20 dt88 292 Refer to http sun com msg SUN4 8000 0Y for more information Nov 1 16 30 20 dt88 292 AUTO RESPONSE One or more device instances may be disabled Nov 1 16 30 20 dt88 292 IMPACT Loss of services provided by the device instances associated with this fault Nov 1 16 30 20 dt88 292 REC ACTION Schedule a repair procedure to replace the affected device Use Nov 1 16 30 20 dt88 292 fmdump v u E
89. hot replacement 4 7 5 safety precautions 1 3 server precautions 1 3 shutter unit 6 4 slide rail 5 1 SPARC64 VII processor B 4 SPARC64 VII processor B 4 storage device CD RW DVD RW drive unit DVDU B 6 hard disk drive 9 1 B 5 switch 2 7 T top cover 5 3 troubleshooting command 3 11 U UPS controller UPC D 1 Cable Connector D 5 Configuration of Signal Lines D 3 Connection D 6 overview D 1 Power supply conditions D 4 Signal Cable D 2 UPC Port D 1 X XSCF unit B 4 Index 2 SPARC Enterprise M3000 Server Service Manual March 2012
90. ion 11 3 Removing the CD RW DVD RW Drive Unit on For details 5 page 11 SPARC Enterprise M3000 Server Service Manual March 2012 10 4 5 Loosen the two screws to remove the hard disk drive backplane FIGURE 10 3 Removing the Hard Disk Drive Backplane 6 Place the hard disk drive backplane on a conductive mat 10 3 Mounting the Hard Disk Drive Backplane 1 Mount the hard disk drive backplane 2 Tighten the two screws to secure the hard disk drive backplane 3 Secure the two cables to the rear of the hard disk drive backplane Caution Do not forcibly mount the hard disk drive in a slot Forcibly pushing the component in a slot may damage the component or the server Chapter 10 Replacing the Hard Disk Drive Backplane 5 4 Mount the hard disk drives For details see Section 9 3 Installing a Hard Disk Drive on page 9 6 5 Mount the CD RW DVD RW drive unit For details see Section 11 4 Mounting the CD RW DVD RW Drive Unit on page 11 6 10 4 Reassembling the Server 1 Attach the air duct For details see Section 5 3 2 Attaching the Air Duct on page 5 6 2 Attach the top cover For details see Section 5 2 2 Attaching the Top Cover on page 5 4 3 If the equipment rack is supplied with a Quake Resistant Options Kit or stabilizer return to its original position For details see Section 5 1 2 Sliding the Server into the Equipment Rack on pa
91. ioning Chapter 4 FRU Replacement Preparation 4 5 4 3 2 4 3 3 4 6 1 From the Oracle Solaris OS type the cfgadm command to obtain the FRU status cfgadm a 2 Stop the application from using the FRU and disconnect the FRU from the Oracle Solaris OS The READY LED green of the HDD goes off 3 Type the cfgdevice c unconfigure command to disconnect the FRU from the Oracle Solaris OS cfgadm c unconfigure Ap_Id 4 Type the cfgadm x command to confirm that the CHECK LED blinks cfgadm x led fault mode blink Ap_ld The Ap_Id is shown in the output of cfgadm for example disk 0 The CHECK LED amber of the HDD blinks 5 Type the cfgadm command to verify that the FRU has been disconnected cfgadm a The disconnected FRU is displayed as being unconfigured FRU Removal and Replacement After the disconnection of a FRU from a domain the same procedure as that for Hot Replacement Hot Addition applies See Section 4 4 Hot Replacement Hot Addition on page 4 7 Configuring a FRU in a Domain This section explains the procedure for active replacement installation by using Oracle Solaris OS commands For information on using the XSCF command see Section 4 4 Hot Replacement Hot Addition on page 4 7 SPARC Enterprise M3000 Server Service Manual March 2012 1 Type the 620660106 c unconfigure command from the Oracle Solaris OS to integr
92. irrored configuration active replacement can be performed on the failed drive because the mirrored hard disk drive continues to be online and functioning The hard disk replacement procedure varies by the mirroring configuration method When it is configured with hardware RAID see the SPARC Enterprise M3000 M4000 M5000 M8000 M9000 Servers Administration Guide When it is configured with software RAID see the manuals for the software in use The same methods as those for replacement are used for installation of a hard disk drive 9 1 FIGURE 9 1 shows the locations of the hard disk drives FIGURE 9 1 Hard Disk Drive Location 4 Location Number Component 1 Hard disk drive HDD 0 2 Hard disk drive HDD 1 3 Hard disk drive HDD 2 4 Hard disk drive HDD 3 9 2 SPARC Enterprise M3000 Server Service Manual March 2012 9 1 lle 2 Accessing a Hard Disk Drive Caution To ensure that you and bystanders are not exposed to harm and to prevent damage to the system observe the ESD safety precautions Section 1 1 ESD Precautions on page 1 1 Active Replacement For active replacement operation varies by the hard disk drive configuration In hardware RAID Verify the faulty hard disk drive in advance of the operation For details see the SPARC Enterprise M3000 M4000 M5000 M8000 M9000 Servers Administration Guide In software RAID See the manuals for the software in use When hardware
93. is Troubleshooting Commands Superuser commands of this type are useful to determine whether there is a problem with the server network or another server connected via the network This section explains the following commands Using the iostat Command on page 3 20 Using the prtdiag Command on page 3 21 Using the prtconf Command on page 3 23 Using the netstat Command on page 3 26 Using the ping Command on page 3 27 Using the ps Command on page 3 28 Using the prstat Command on page 3 29 Chapter 3 Troubleshooting 3 19 3 6 1 Most of these commands are located in the usr bin directory or usr sbin directory Using the iostat Command The iostat command repeatedly reports terminal drive and I O activity as well as CPU utilization 3 6 1 1 Options TABLE 3 7 lists the options of the iostat command and how those options can help troubleshoot the server TABLE 3 7 Options for iostat Option Description How It Can Help No option Reports status of local I O devices A quick three line output of device status information 6 Reports the percentages of time the system has Quick report of CPU status spent in user mode in system mode waiting for I O and idling e Displays device error summary statistics Provides a short table with accumulated Displays the total number of errors hardware errors Identifies suspect I O devices error
94. isplays the setting information of a device 3 6 SPARC Enterprise M3000 Server Service Manual March 2012 3 3 2 1 Checking the Software Configuration The following procedure can be used to check the software configuration from the domain console Type showrev showrev The showrev command displays system configuration information on the screen 3 3 2 2 Checking the Firmware Configuration Login authority is required to check the firmware configuration The procedure below can be used to check the configuration from the maintenance terminal 1 Log in with the account of the XSCF hardware field engineer 2 Type version XSCF gt version The version command displays firmware version information on the screen For details see the SPARC Enterprise M3000 M4000 M5000 M8000 M9000 Servers XSCF User s Guide 3 3 2 3 Downloading Error Log Information To download error log information use the XSCF log fetch function The XSCF unit has an interface with external units so that the authorized service personnel can easily obtain useful maintenance information such as error logs Connect the maintenance terminal and use the XSCF Shell or XSCF Web to download error log information to the maintenance terminal Chapter 3 Troubleshooting 3 7 3 4 3 4 1 3 8 Error Conditions This section describes error conditions and relevant corrective actions This work is explained in the following sections
95. istration Guide In software RAID See the manuals for the software in use When hardware RAID and software RAID are not used Configure the hard disk drive in the domain This procedure includes the steps of using the cfgadm command to connect the hard disk drive to the domain and for verifying that it has been added to the domain For details see Section 4 3 3 Configuring a FRU in a Domain on page 4 6 SPARC Enterprise M3000 Server Service Manual March 2012 Note In a nonmirrored configuration if you have a backup copy of data which is made in advance restore it as required 9 4 2 Hot Replacement 1 Start the domain See Section 4 5 3 Powering on the Server on page 4 13 Connect the power cords to power outlets and perform the subsequent steps 2 Verify the state of the LED indicator of the hard disk drive For information on the LED status see TABLE 2 3 to TABLE 2 5 9 4 3 Cold Replacement 1 Power on the Server See Section 4 5 3 Powering on the Server on page 4 13 2 Check the hardware This procedure includes the steps of running a program to verify that all the components have been remounted and to start the Oracle Solaris OS For details see Section 4 5 4 Verifying the Hardware Operation on page 4 15 Chapter 9 Replacement and Installation of a Hard Disk Drive HDD 9 7 9 8 SPARC Enterprise M3000 Server Service Manual March 2012 CHAPTER 1 0 Replacin
96. ix Section E 3 Electrical Specifications on page E 5 This is equivalent to TABLE B 7 When using the DC power supply model refer to the content described in this appendix Section E 4 Using the showhardconf Command on page E 6 This is equivalent to Section 3 5 1 Using the showhardconf Command on page 3 11 Section 4 4 2 Verifying the Hardware Operation Power supply unit Fan unit on page 4 10 and Section 4 5 4 Verifying the Hardware Operation on page 4 15 When using the DC power supply model refer to the content described in this appendix Note The content not mentioned in this appendix is common to the AC power supply model and the DC power supply model Refer to the description in each chapter E 1 E 1 The Server Views This section describes the names of parts mounted on the DC power supply model Note This is equivalent to Section 2 1 Name of Each Part on page 2 1 When using the DC power supply model refer to the content described in this appendix FIGURE E 1 Server Front View Location Number Component 1 Fan unit FAN_A 2 Operator panel OPNL 3 Hard disk drive HDD 2 5 inch SAS disk 4 CD RW DVD RW drive unit DVDU E 2 SPARC Enterprise M3000 Server Service Manual March 2012 FIGUREE 2 Rear View of the Server DC Power Supply Model
97. lossary This is a printed document Beginning with the XCP 1100 release xiv SPARC Enterprise M3000 Server Service Manual March 2012 Text Conventions This manual uses the following fonts and symbols to express specific types of information Font Symbol Meaning Example AaBbCc123 What you type when contrasted XSCF gt adduser jsmith with on screen computer output This font represents the example of command input in the frame AaBbCc123 The names of commands files and XSCF gt showuser P directories on screen computer User Name jsmith output Privileges useradm This font represents the example of auditadm command output in the frame Italic Indicates the name of a reference See the SPARC Enterprise n manual a variable or user replaceable text Indicates names of chapters sections items buttons or menus M3000 M4000 M5000 M8000 M9000 Servers XSCF User s Guide See Chapter 2 System Features Notes on Safety Read the following documents thoroughly before using or handling any SPARC Enterprise M3000 server SPARC Enterprise M3000 M4000 M5000 M8000 M9000 Servers Important Legal and Safety Information m SPARC Enterprise M3000 Server Safety and Compliance Guide Preface xv Syntax of the Command Line Interface CLI The command syntax is as follows m A variable that requires input of a value must be put in Italics An optional element must be enclosed in
98. ls see Section 4 5 3 1 Power on by Using the XSCF Command on page 4 13 SPARC Enterprise M3000 Server Service Manual March 2012 Note If automatic startup of the Oracle Solaris OS is specified use the sendbreak d domain_id command of the XSCF Shell to display the ok prompt after the display console banner is displayed but before the system starts booting the Oracle Solaris OS 7 Check the hardware This procedure includes the steps of running a program to verify that all the components have been remounted and starting the Oracle Solaris OS For details see Section 4 5 4 Verifying the Hardware Operation on page 4 15 Chapter 14 Fan Backplane Replacement 14 7 14 8 SPARC Enterprise M3000 Server Service Manual March 2012 CHAPTER 15 Operator Panel Replacement This chapter explains how to replace the operator panel m Section 15 1 Accessing the Operator Panel on page 15 3 m Section 15 2 Removing the Operator Panel on page 15 4 Section 15 3 Mounting the Operator Panel on page 15 5 m Section 15 4 Reassembling the Server on page 15 5 The operator panel is a cold replacement component The entire server must be powered off and the power cords must be disconnected to replace the operator panel Caution If the motherboard unit and operator panel are replaced at the same time the server may fail to operate correctly Before starting the replacement of the next FRU
99. n unit in the slot 3 Complete the replacefru command which has been executed in the XSCF command prompt For details see Section 4 4 1 FRU Removal and Replacement Power supply unit Fan unit on page 4 8 13 44 Reassembling the Server 1 Attach the fan cover For details see Section 5 4 2 Attaching the Fan Cover on page 5 8 2 If the equipment rack is supplied with a Quake Resistant Options Kit or stabilizer return to its original position For details see Section 5 1 2 Sliding the Server into the Equipment Rack on page 5 3 3 From the XSCF Shell prompt use the showhardconf command to verify that the new fan unit has been installed XSCF gt showhardconf For details see Section 4 4 2 Verifying the Hardware Operation Power supply unit Fan unit on page 4 10 Chapter 13 Fan Unit Replacement 13 5 13 6 SPARC Enterprise M3000 Server Service Manual March 2012 CHAPTER 1 4 Fan Backplane Replacement This chapter explains how to replace the fan backplane m Section 14 1 Accessing the Fan Backplane on page 14 2 m Section 14 2 Removing the Fan Backplane on page 14 5 m Section 14 3 Mounting the Fan Backplane on page 14 6 m Section 14 4 Reassembling the Server on page 14 6 The fan backplane is a cold replacement component The entire server must be powered off and the power cords must be disconnected to replace the fan backplane 14 1 FIGURE 14 1
100. ng the Top Cover on page 5 3 4 Remove the air duct from the server For details see Section 5 3 1 Removing the Air Duct on page 5 4 5 Removing the fan units For details see Section 13 2 Removing a Fan Unit on page 13 4 6 Press on the projections to remove the two tabs 1 in FIGURE 14 2 and incline the unit diagonally backward 2 in FIGURE 14 2 Chapter 14 Fan Backplane Replacement 14 3 7 Pull the fan cage upward to remove it 3 in FIGURE 14 2 FIGURE 14 2 Removing the Fan Cage 22222222222229 22222222222220 2220220220220222 QOQOOWQBOBWOOOOBO 2222222220202222 22222222222229 22222222222220 22222222222229 222222222222209 22222022222220 22222222222229 22222222222222 22222222222220 222202222222220 0006000600 2202222022222229 22222222222220 w 22222222222222 g 6 666666 66666666 g lt SPARC Enterprise M3000 Server Service Manual March 2012 14 4 14 2 Removing the Fan Backplane 1 Remove the signal cable for the operator panel 1 in FIGURE 14 3 The cable is on the right side of the fan backplane 2 Remove the signal cable connector for the motherboard unit 2 in FIGURE 14 3 The cable connector is on the rear side of the fan backplane 3 Remove the four screws securing the fan backplane 3 in FIGURE 14 3 FIGURE 14 3 Removing the Fan Backplane 4 Remove the fan backplane from the server and place it on a condu
101. nit is mounted on the motherboard unit it cannot be replaced singly For details of the XSCF unit see the Appendix B 2 4 SPARC Enterprise M3000 Server Service Manual March 2012 FIGURE 6 1 indicates the location of the motherboard unit FIGURE 6 1 Motherboard Unit Location 6 3 Chapter 6 Motherboard Unit Replacement FIGURE 6 2 indicates the locations of DIMMs PCIe cards and shutter unit FIGURE 6 2 Locations of DIMMs PCIe Cards and Shutter Unit Component Location Number Memory DIMM PCIe card Shutter unit Accessing the Motherboard Unit 6 1 Caution There is a risk of electrical failure if the power cords are not disconnected All the power cords must be disconnected to completely cut the power to the server SPARC Enterprise M3000 Server Service Manual March 2012 6 4 Caution To ensure that you and bystanders are not exposed to harm and to prevent damage to the system observe the ESD safety precautions See Section 1 1 ESD Precautions on page 1 1 1 Power off the server This procedure includes the steps of turning the mode switch on the operator panel to the Service position verifying that the POWER LED is off and disconnecting the power cord For details see Section 4 5 1 Powering off the Server on page 4 12 2 Remove all the cables from the external interface block on the rear panel 3 Pull the power supply unit out several centimeters
102. nnel Card_Type Other PCI 2 Name_Property pci Card _Type Other PCI 3 Name_Property pci Card _Type Other 4 10 SPARC Enterprise M3000 Server Service Manual March 2012 The showhardconf output continued XSCF gt OPNL Status Normal Ver 0101h Serial PP082202R8 PSU 0 Status Normal Serial EA08210127 PSU 1 Status Normal Serial EA08210131 FANBP B Status Normal Ver 0101h Serial PP0821031E FRU Part Number CA07082 D911 1 541 3306 01 1 FRU Part Number CA01022 0720 02B 22 H Power Status On Type AC FRU Part Number CA01022 0720 02B 300 2193 02 1 Power Status On Type AC FRU Part Number CA20399 B12X 004AA 541 3304 01 i FAN _A 0 Status Normal FAN A 1 Status Normal 4 4 3 For details see the manual pages of showhardconf 2 Confirm the state of the status LEDs of the FRU For information on the LED status see TABLE 2 3 and TABLE 2 5 Verifying the Hardware Operation Hard disk drive Type the probe scsi all command to confirm that the new hard disk drive has been installed Chapter 4 FRU Replacement Preparation 1 4 5 4 5 1 4 5 1 1 A 4 12 Cold Replacement Cold Addition In cold replacement all business operations must be stopped When accessing the server power off the server and disconnect the power cord to ensure safety For cold addition do the same operation as that for cold replacement Powering off the Server
103. of the equipment rack Note When the cable management arm is not mounted remove the cable ties that fix the PCI cable to the rear of the server and slide the server out 3 Remove the top cover For details see Section 5 2 1 Removing the Top Cover on page 5 3 4 Remove the air duct from the server For details see Section 5 3 1 Removing the Air Duct on page 5 4 Chapter 7 Replacement and Installation of Memory 7 7 7 3 Removing the DIMMs 1 Pull the DIMM eject levers outward to release the DIMM 2 Pull the DIMM upwards to remove the DIMM from the socket 3 Place the DIMM on a conductive mat FIGURE 7 4 Removing the DIMMs 7 8 SPARC Enterprise M3000 Server Service Manual March 2012 7 4 Installing the DIMMs 1 Push the DIMM evenly into the DIMM socket 2 Push the DIMM eject levers inward to secure the DIMM in position When mounting DIMMs align the indentation with the corresponding connector part 7 Reassembling the Server 1 Attach the air duct For details see Section 5 3 2 Attaching the Air Duct on page 5 6 2 Attach the top cover For details see Section 5 2 2 Attaching the Top Cover on page 5 4 3 If the equipment rack is supplied with a Quake Resistant Options Kit or stabilizer return to its original position For details see Section 5 1 2 Sliding the Server into the Equipment Rack on page 5 3 4 Power on the server This proce
104. ooting This chapter provides the fault diagnosis information and the actions to take for problems Section 3 1 Emergency Power Off on page 3 1 Section 3 2 Failure Diagnostic Method on page 3 2 Section 3 3 Checking the Server and System Configuration on page 3 4 Section 3 4 Error Conditions on page 3 8 Section 3 5 Using Troubleshooting Commands on page 3 11 Section 3 6 General Oracle Solaris Troubleshooting Commands on page 3 19 4 Emergency Power Off This section explains how to power off in an emergency immediately stop using the server and turn off the power supply Regardless of the 1 Caution In an emergency such as smoke or flames coming from the server type of business give top priority to fire prevention measures 1 Press the power switch for more than 4 seconds to power off the server 3 1 2 Remove the power cord clamp and disconnect the cable FIGURE 3 1 Power off Method 5 TF IET EH AD AEH FEF EV TS ogg Q RTN D WS A A SX DSSSSSVs 3 2 Failure Diagnostic Method When an error occurs a message is displayed on the maintenance monitor in many cases Use the flowchart in FIGURE 3 2 to find the correct methods for diagnosing failures 3 2 SPARC Enterprise M3000 Server Service Manual March 2012 FIGURE 3 2 Diagnostic Method Flowchart OS panic or performance error Is the power OK or AC O
105. ords from the power outlets Caution There is a risk of electrical failure if the power cords are not disconnected All the power cords must be disconnected to completely cut the power to the server FRU Removal and Replacement In cold replacement a FRU is removed and replaced while the power is turned off After the FRU replacement power on the server Powering on the Server This section explains how to power on the server Power on by Using the XSCF Command 1 Verify that the server has enough power supply units to operate in the desired configuration 2 Connect all the power cords to power outlets 3 Verify that the XSCF STANDBY LED on the operator panel is on 4 Turn the mode switch on the operator panel to the desired mode position Locked or Service Chapter 4 FRU Replacement Preparation 3 4 5 3 2 4 14 5 A user with platadm or fieldeng authority must log in to the XSCF Shell and type the poweron command XSCF gt poweron a Soon the following activity is executed m The POWER LED on the operator panel is turned on The power on self test POST is executed Then the server is completely powered on Note If automatic startup of the Oracle Solaris OS is specified use the sendbreak d domain_id command of the XSCF Shell to display the ok prompt after the display console banner is displayed but before the system starts booting the Oracle Solaris OS For details see
106. ormal Ver 0101h Serial PP0829045F FRU Part Number CA07082 D902 1 541 3302 01 1 CPU Status Normal Freq 2 520 GHz Type 32 Core 4 Strand 2 Memory Size 8 GB MEM 0A Status Normal Code ce0000000000000001M3 93T2950EZA CE6 4145 473b3c23 Type 1A Size 1 GB MEM 0B Status Normal Code 7 7 eE00000000004aEBE10RD4AUFA 5C E 3020 223b2918 Type 1A Size 1 GB MEM 1A Status Normal Code 7 7 feE00000000004aEBE10RD4AUFA 5C E 3020 223b28af Type 1A Size 1 GB MEM 1B Status Normal Code 7 7 eE00000000004aEBE10RD4AUFA 5C E 3020 223b28ab Type 1A Size 1 GB Chapter 7 Replacement and Installation of Memory 7 3 FIGURE 7 2 shows the explanation of DIMM information FIGURE 7 2 Explanation of DIMM Information MEM 0A Status Normal Memory slot No Code ce0000000000000001M3 93T2950EZA CE6 4145 47303023 m DIMM size 1 1GB Type 1A Size 1 GB 2 2GB DIMM rank A 1 rank B 2 rank LA Memory Mounting Conditions Memory mounting conditions are as follows A maximum of eight DIMMs can be mounted They are mounted in units of four DIMMs in each of group A and group B The DIMM capacity of group A must be equal to or greater than that of group B The DIMM capacity of group A must not be smaller than that of group B The DIMMs included in the same group must have the same capacity and same rank 7 4 SPARC Enterprise M300
107. ows output for the ping s command ping s san ff2 17 a PING san ff2 17 a 64 bytes from san ff2 17 a 64 bytes from san ff2 17 a aG 2 packets transmitted round trip ms min avg max stddev 56 data bytes 10 1 67 31 10 1 67 31 icmp _seq 0 time 0 427 ms icmp_seq 1 time 0 194 ms san ff2 17 a PING Statistics 2 packets received 0 packet loss 0 172 0 256 0 427 0 102 Using the ps Command The ps commands lists the status of processes If no option is specified the ps command outputs information about the processes that have the same execution user ID as the user who is executing this command and are controlled from the same control terminal as this command If any option is specified the output information is controlled according to the specified option SPARC Enterprise M3000 Server Service Manual March 2012 3 6 6 1 Options TABLE 3 12 lists the options of the ps command and how those options can help troubleshooting TABLE 3 12 Options for ps Option Description How It Can Help e Displays information for every process Identifies the process ID and the executable files E Generates a full listing Provides the following process information user ID parent process ID time when executed and the paths to the executable files o option Enables configurable output The pid pcpu Provides only most important information pmem and comm options display proc
108. placement Replacement Procedure Motherboard unit Top Yes No No Chapter 6 MBU_A MBU_A_2 MBU_A_3 MBU_A_4 MBU_A_5 MBU_A_6 Memory DIMM Top Yes No No Chapter 7 PCIe card PCIe Top Yes No No Chapter 8 Hard disk drive HDD Front Yes Yes Yes 1 Chapter 9 Hard disk drive backplane HDDBP Top Yes No No Chapter 10 CD RW DVD RW drive unit Front top Yes No No Chapter 11 DVDU Power supply unit PSU Rear Yes Yes t Yes t Chapter 12 Fan unit FAN_A Top Yes Yes t Yes t Chapter 13 Fan backplane FANBP_B Top Yes No No Chapter 14 Operator panel OPNL Front top Yes No No Chapter 15 The FRU is operated directly without using XSCF commands The FRU is operated with XSCF commands Chapter 4 FRU Replacement Preparation 4 3 The hard disk drive will have a redundant configuration by setting the mirroring m f a hard disk drive is a nonmirrored boot device it must be replaced according to the cold replacement procedure m f a hard disk drive is in a mirrored configuration active replacement can be performed on the failed drive because the mirrored hard disk drive continues to be online and functioning The hard disk replacement procedure varies by the mirroring configuration method When it is configured with hardware RAID see the SPARC Enterprise M3000 M4000 M5000 M8000 M9000 Servers Adminis tration Guide When it is configured with software RAID see the manuals for the software in use 4 2 2 FRU Installation For empty slots
109. plane 10 5 10 4 Reassembling the Server 10 6 Contents ix 11 12 13 14 15 CD RW DVD RW Drive Unit DVDU Replacement 11 1 11 1 11 2 11 3 11 4 11 5 Identifying the Type of CD RW DVD RW Drive Unit 3 Accessing the CD RW DVD RW Drive Unit 11 4 Removing the CD RW DVD RW Drive Unit 11 5 Mounting the CD RW DVD RW Drive Unit 6 Reassembling the Server 6 Power Supply Unit Replacement 12 1 12 1 12 2 12 3 12 4 Accessing a Power Supply Unit 12 3 Removing the Power Supply Unit 12 3 Mounting the Power Supply Unit 5 Reassembling the Server 5 Fan Unit Replacement 13 1 13 1 13 2 13 3 13 4 Accessing a Fan Unit 13 3 Removing a Fan Unit 13 4 Mounting a Fan Unit 13 5 Reassembling the Server 13 5 Fan Backplane Replacement 14 1 14 1 14 2 14 3 14 4 Accessing the Fan Backplane 2 Removing the Fan Backplane 14 5 Mounting the Fan Backplane 14 6 Reassembling the Server 14 6 Operator Panel Replacement 15 1 15 1 15 2 15 3 15 4 Accessing the Operator Panel 15 3 Removing the Operator Panel 14 Mounting the Operator Panel 15 5 Reassembling the Server 15 5 SPARC Enterprise M3000 Server Service Manual March 2012 A Components List 1 B FRU List B 1 B 1 B 2 B 3 B 4 B 5 Server Overview B 1 Motherboard Unit 2 8 2 1 Memory DIMM B 3 8 2 2 PClIeSlot 3 823 CPU 4 824 XSCF Unit 4 Drive B 5 9 3 1 Hard Disk Drive 2 5 B 3 2 CD RW DVD RW Drive Unit DVDU Power Supply Unit 6
110. ply unit Fan unit on page 4 8 and Section 4 5 4 Verifying the Hardware Operation on page 4 15 When using the DC power supply model refer to the content described in this appendix On the DC power supply model the showhardconf command output for the CPU and the power supply unit section is as shown in the example below CPU Status Normal Freq 2 750 GHz Type 32 Core 4 Strand 2 Status Normal Serial EA09320015 FRU Part Number CA01022 0730 01A 300 2278 01 1 Power Status Off Type DC Status Normal Serial EA09320016 FRU Part Number CA01022 0730 01A 300 2278 01 1 Power Status Off Type DC For details see the showhardconf command man pages E 6 SPARC Enterprise M3000 Server Service Manual March 2012 APPENDIX F Reactivating a Hardware RAID Boot Volume This appendix explains how to reactivate a hardware RAID boot volume after replacing the MBU of an M3000 server with the SPARC64 VII processors Non boot RAID volumes can be reactivated after booting with the Oracle Solaris raidct1 command The MBU contains the RAID controller When the MBU is replaced the disks comprising the RAID boot volume must be reactivated to be able to boot This is done from OBP via the OBP command activate volume 1 Confirm that the RAID volume is no longer listed 0 ok probe scsi all 6180 600000 00190 0 0 MPT Version 1 05 Firmware Version 0 arget 4 Unit 0 Removable Read Only devi
111. r licensed from the suppliers to Oracle and or its affiliates and Fujitsu Limited including software and font technology Per the terms of the GPL or LGPL a copy of the source code governed by the GPL or LGPL as applicable is available upon request by the End User Please contact Oracle and or its affiliates or Fujitsu Limited This distribution may include materials developed by third parties Parts of the product may be derived from Berkeley BSD systems licensed from the University of California UNIX is a registered trademark in the U S and in other countries exclusively licensed through X Open Company Ltd Oracle and Java are registered trademarks of Oracle and or its affiliates Fujitsu and the Fujitsu logo are registered trademarks of Fujitsu Limited All SPARC trademarks are used under license and are registered trademarks of SPARC International Inc in the U S and other countries Products bearing SPARC trademarks are based upon architectures developed by Oracle and or its affiliates SPARC64 is a trademark of SPARC International Inc used under license by Fujitsu Microelectronics Inc and Fujitsu Limited Other names may be trademarks of their respective owners United States Government Rights Commercial use U S Government users are subject to the standard government user license agreements of Oracle and or its affiliates and Fujitsu Limited and the applicable provisions of the FAR and its supplements Disclaimer The only
112. r OS For information on whether the RCI function is supported for your server see the SPARC Enterprise M3000 M4000 M5000 M8000 M9000 Servers Product Notes 2 4 SPARC Enterprise M3000 Server Service Manual March 2012 22 Operator Panel The operator panel has the important function of controlling the power of the server The operator panel is usually locked with a key to prevent the server from being mistakenly powered off during system operation Before starting maintenance work ask the system administrator to unlock the operator panel Chapter 2 Hardware Overview 2 5 241 Operator Panel Overview The system administrator or service engineer checks the operating status of the server with LEDs or operates the power supply with the power switch FIGURE 2 4 shows the location of the operator panel FIGURE 2 4 Operator Panel Location wer en REND Location Number Component POWER LED XSCF STANDBY LED CHECK LED Power button a fF Ww N e Mode switch key switch 2 6 SPARC Enterprise M3000 Server Service Manual March 2012 22 Switches on the Operator Panel TABLE 2 1 depicts the functions of the switches on the operator panel The switches on the operator panel include the mode switch for setting the operation mode and the power switch for turning on and off the server TABLE 2 1 Switches Operator Panel Switch Name Description of Function Mode This switch is used to set the oper
113. raded and some error has been detected Although a faulty state is displayed for the unit it is operating normally Deconfigured There is no problem with the unit itself but it is degraded due to a configuration problem environmental problem or the degradation of another unit Maintenance Maintenance is being performed replacefru 8 or addfru 8 is being executed XSCF gt showstatus FANBP_B Status Normal FAN 0 Status Faulted XSCF gt Chapter 3 Troubleshooting 3 15 3 5 4 Using the mdump Command The mdump command displays the contents of the log managed by the module called Fault Manager This example assumes that only one error exists fmdump TIME UUID SUNW MSG ID Nov 02 10 04 15 4911 0ee65618 2218 4997 c0dc b5c410ed8ec2 SUN4 8000 0Y 3 5 4 1 fmdump V Command To get more detailed information you can use the e option as shown in the following example fmdump V u 0ee65618 2218 4997 c0dc b5c410ed8ec2 TIME UUID SUNW MSG ID Nov 02 10 04 15 4911 0ee65618 2218 4997 c0dc b5c410ed8ec2 SUN4 8000 0Y 100 fault io fire asic FRU hce product id SUNW A70 motherboard 0 rsrc he motherboard 0 hostbridge 0 pciexrc 0 The output method using the V option displays at least three additional lines The first line is the same information shown for console messages above including a time stamp UUID and message ID m The second line is a declaration of
114. rprise M3000 Server Service Manual March 2012 12 3 Mounting the Power Supply Unit Caution Do not forcibly push the power supply unit into the slot Forcibly pushing the component in a slot may damage the component or the server 1 Align the top of the unit with the top of the slot Doing so prevents the bottom of the slot from cutting the power cord at the bottom of the unit 2 Set the handle so that it is perpendicular to the server and then push the power supply unit into the slot 3 Insert the power supply unit until it reaches the predetermined position and then return the handle to its original position 4 Secure the power cord with the cord clamp 5 Complete the replacefru command which has been executed in the XSCF command prompt For details see Section 4 4 1 FRU Removal and Replacement Power supply unit Fan unit on page 4 8 12 4 Reassembling the Server m From the XSCF Shell prompt use the showhardconf command to verify that the new power supply unit has been installed XSCF gt showhardconf For details see Section 4 4 2 Verifying the Hardware Operation Power supply unit Fan unit on page 4 10 Chapter 12 Power Supply Unit Replacement 12 5 12 6 SPARC Enterprise M3000 Server Service Manual March 2012 CHAPTER 3 Fan Unit Replacement This chapter explains how to replace a fan unit m Section 13 1 Accessing a Fan Unit on page 13 3 Section
115. rroring configuration Hot replacement hot addition Yes Cold replacement cold addition Yes An SAS device has two data ports Because each data port resides in a different SAS domain this enables complete failover redundancy If one path fails communication is performed through the other independent path For the replacement procedure see Chapter 9 Appendix FRU List B 5 B 3 2 CD RW DVD RW Drive Unit DVDU TABLE B 6 shows CD RW DVD RW drive unit specifications TABLE 86 CD RW DVD RW Drive Unit Specifications Item Description Number of CD RW DVD RW drive units 1 Interface Advanced Technology Attachment Packet Interface ATAPI Location Above hard disk drive Active replacement No Hot replacement No Cold replacement Yes For the replacement procedure see Chapter 11 B 4 B 6 Power Supply Unit The power supply unit provides the server with power received from the external power source The redundant configuration allows continued server operation if a power supply unit fails TABLE B 7 shows the electrical specifications TABLE 8 7 Electrical Specifications Item Specifications Frequency of 2 52 GHz 2 75 GHz 2 86 GHz CPU Input voltage 100 VAC to 200 VAC to 100 VAC to 200 VAC to 120 VAC 240 VAC 120 VAC 240 VAC Number of 2 1 for each power supply unit power cords Power cord 3 m 9 84 ft length Cooling fan 2 1 for each power supply unit unit Redundancy 1 1 redundan
116. s software errors and transfer errors E Displays all device error statistics Provides information about devices manufacturer model number serial number size and errors n Displays names in a descriptive format The descriptive format helps identify devices x Reports extended drive statistics of each drive Similar to the e option but provides rate The output is in a tabular form information This helps identify internal devices with poor performance and other I O devices with poor performance across the network 3 20 SPARC Enterprise M3000 Server Service Manual March 2012 The following example shows output for the iostat command iostat En Soft Errors 0 Hard Errors 0 Transport Errors 0 ST3120026A Revision 8 01 Serial 0 2 120 03GB lt 120031641600 bytes gt 00000 Model Size Media Error Illegal Request 0 Soft Errors 0 Hard Errors 0 Transport Errors 0 LITE ON Product COMBO SOHC 4832K Revision O3K1 Serial No 0 00GB lt 0 bytes gt 200 Vendor Size Media Error Illegal Request 0 Predictive Failure Analysis 0 0 Device Not Ready 0 No Device 0 Recoverable 0 0 Device Not Ready 0 No Device 0 Recoverable 0 3 6 2 Using the prtdiag Command The prtdiag command displays system configuration and diagnostic information The diagnostic information identifies any failed FRU in the system The prtdiag command is located in the usr platform platform name sbin directory
117. s the locations of DIMMs and memory slots Locations of DIMMs and Memory Slots FIGURE 7 1 WN N WSS 0 Component Location Number gt 5 6 ate Q Q Q Q Ss Ss amp O 0 0 O 6 0 9 n fF HR M HH amp OP oo 2 bp SB bp YD bp 6 8 5 68 8 5 5 2 ae 0 o O g O 6 5 E 5 5 5 8 amp 5 5 Go U o QU Q Ys amp amp amp 8 amp 8 tw twa 4 2 gt A A AA Seon G gt 6 0 gt O 62 8 x 5 5 E EF F 2 2 2 2 2 2 2 2 E a E a sz 2 2 5 2 2 2 2 2 N 00000000 Oo KR SPARC Enterprise M3000 Server Service Manual March 2012 7 2 7 1 Memory Mounting Rules This section explains the memory DIMM mounting conditions m Section 7 1 1 Confirmation of DIMM Information on page 7 3 Section 7 1 2 Memory Mounting Conditions on page 7 4 The DIMMs on a motherboard unit are classified into group A and group B see FIGURE 7 1 Caution To replace or install a DIMM do not fail to confirm the DIMM information and comply with the conditions to mount the memory 7 1 1 Confirmation of DIMM Information Confirm the DIMM information size rank in the following way Execute the showhardconf 8 command on XSCFU The Type field shows the DIMM size and the DIMM rank XSCF gt showhardconf MBU_A Status N
118. secure the fan cover in position 2 Tighten the one screw on the right side of the fan cover 3 Push the server back into the equipment rack For details see Section 5 1 2 Sliding the Server into the Equipment Rack on page 5 3 5 8 SPARC Enterprise M3000 Server Service Manual March 2012 CHAPTER 6 Motherboard Unit Replacement This chapter explains how to replace the motherboard unit Section 6 1 Accessing the Motherboard Unit on page 6 4 Section 6 2 Removing the Motherboard Unit on page 6 7 Section 6 3 Mounting the Motherboard Unit on page 6 8 m Section 6 4 Reassembling the Server on page 6 9 The motherboard unit is a cold replacement component The server must be completely powered off the power cords must be disconnected and all DIMMs and PCIe cards must be removed before the motherboard unit is replaced See Chapter 7 Replacement and Installation of Memory and Chapter 8 Replacement and Installation of PCIe Cards Note There are two types of motherboard units for the M3000 server the motherboard unit mounted with the CPU consisting of two core processors and the motherboard unit mounted with the CPU consisting of four core processors When replacing a motherboard unit the replacement unit must contain the same type of processor For example do not replace a motherboard unit that has two core processors with one that contains four core processors No
119. ser based user interface Channel Chip multi processor Chip multi threading Circuit breaker Clock control unit Command line interface CMU channel Correctable error Central processing unit DCL DDC DE DID DIMM DRAM E Ecache ECC F FANBP FMA FRU GBps GHz GUI Domain component list DC to DC converter Diagnosis engine Domain ID Dual inline memory module Dynamic random access memory External cache Error correction code Fan backplane Fault management architecture Field replaceable unit Gigabyte per second Gigahertz Graphical user interface Abbreviations 1 HDD HDDBP I2C bus ISA IOBP L LCD LED LSB LSI MAC MBC MEM MBU NTP NVRAM OPNL OS PCIe POST Abbreviations 2 Hard disk drive Hard disk drive backplane Inter integrated circuit bus Instruction set architecture I O backplane Liquid crystal display Light emitting diode Logical system board Large scale integration Media access control address Maintenance bus controller Memory modules Motherboard unit Network time protocol Non volatile random access memory Operator panel Operating system PCI express Power on self test POR PSB PSU PROM RAM SAS SATA SRAM SC TC TOD UE UPC UPS XCP XIR XSB XSCF XSCFU Power on reset Physical system board Power supply unit Programmable read only memory Random access memory Serial attached SCSI Serial ATA St
120. showhardconf command to confirm that the new FRU has been installed XSCF gt showhardconf SPARC Enterprise M3000 Serial IKK0813023 Operator Panel Switch Locked Power Supply System Single SCF ID XSCF 0 System _Power On System_Phase Cabinet Power On Domain 0 Domain Status OpenBoot Execution Completed MBU_A Status Normal Ver 0101h Serial PP0822020x j FRU Part Number CA07082 D901 1 541 3302 01 CPU Status Normal Freq 2 520 GHz Type 32 Core 4 Strand 2 Memory Size 8 GB MEM 0A Status Normal Code ce0000000000000001M3 93T2950EZA CE6 4145 473b3c23 Type 1A Size 1 GB MEM 0B Status Normal Code 7 7 e00000000004aEBE10RD4AUFA 5C E 3020 223b2918 Type 1A Size 1 GB MEM 1A Status Normal Code 7 7 e00000000004aEBE10ORD4AUFA 5C E 3020 223b28af Type 1A Size 1 GB MEM 1B Status Normal Code 7 7 feE00000000004aEBE10RD4AUFA 5C E 3020 223b28ab Type 1A Size 1 GB MEM 2A Status Normal Code 7 7 feE00000000004aEBE10RD4AUFA 5C E 3020 223b283e Type 1A Size 1 GB MEM 2B Status Normal Code 7 7 feE00000000004aEBE1ORD4AUFA 5C E 3020 223b2829 Type 1A Size 1 GB MEM 3A Status Normal Code 7 7 eE00000000004aEBE10ORD4AUFA 5C E 3020 223b2840 Type 1A Size 1 GB MEM 3B Status Normal Code 7 7 eE00000000004aEBE10RD4AUFA 5C E 3020 223b2830 Type 1A Size 1 GB PCI 0 Name _Property fibre channel Card_Type Other PCI 1 Name_Property fibre cha
121. shows the location of the fan backplane FIGURE 14 1 Fan Backplane Location Location Number Component 1 Fan backplane FANBP_B 14 1 Accessing the Fan Backplane Caution There is a risk of electrical failure if the power cords are not disconnected All the power cords must be disconnected to completely cut the power to the server 14 2 SPARC Enterprise M3000 Server Service Manual March 2012 Caution To ensure that you and bystanders are not exposed to harm and to prevent damage to the system observe the ESD safety precautions See Section 1 1 ESD Precautions on page 1 1 1 Power off the server This procedure includes the steps of turning the mode switch on the operator panel to the Service position verifying that the POWER LED is off and disconnecting the power cord For details see Section 4 5 1 Powering off the Server on page 4 12 2 Slide the server out from the equipment rack For details see Section 5 1 1 Sliding the Server Out from the Equipment Rack on page 5 1 Caution To prevent the equipment rack from tipping over you must deploy the antitilt feature if applicable before you slide the server out of the equipment rack Note When the cable management arm is not mounted remove the cable ties that fix the PCI cable to the rear of the server and slide the server out 3 Remove the top cover For details see Section 5 2 1 Removi
122. sses consuming many resources s key Enables the sorting of list contents by key Useful keys are cpu default time and size parameter v Verbose mode Displays additional parameters The following example shows output for the prstat command prstat n 5 s size PID USERNAME SIZE RSS STATE PRI NICE TIME CPU PROCESS NLWP 100463 root 66M 61M sleep 59 O 0 01 03 0 0 fmd 19 100006 root 11M 9392K sleep 59 O 0 00 09 0 0 svc configd 16 100004 root 10M 8832K sleep 59 O 0 00 04 0 0 svc startd 14 100061 root 9440K 6624K sleep 59 O 0 00 01 0 0 snmpd 1 100132 root 8616K 5368K sleep 59 O 0 00 04 0 0 nscd 35 Total 52 processes 188 lwps load averages 0 00 0 00 0 00 3 30 SPARC Enterprise M3000 Server Service Manual March 2012 CHAPTER 4 FRU Replacement Preparation This chapter explains the method of preparing for the safe replacement of FRUs Section 4 1 Tools Required for Maintenance on page 4 1 m Section 4 2 FRU Replacement and Installation Methods on page 4 2 m Section 4 3 Active Replacement Active Addition on page 4 5 m Section 4 4 Hot Replacement Hot Addition on page 4 7 m Section 4 5 Cold Replacement Cold Addition on page 4 12 4 1 Tools Required for Maintenance The actual maintenance work described in Chapter 5 to Chapter 15 requires maintenance software to confirm that the server and other components are operating correctly and to collect status information
123. status and turning the mode switch on the operator panel to the Locked position For details see Section 4 5 3 1 Power on by Using the XSCF Command on page 4 13 Chapter 6 Motherboard Unit Replacement 6 9 Note If automatic startup of the Oracle Solaris OS is specified use the sendbreak d domain_id command of the XSCF Shell to display the ok prompt after the display console banner is displayed but before the system starts booting the Oracle Solaris OS 10 Check the hardware This procedure includes the steps of running a program to verify that all the components have been remounted and starting the Oracle Solaris OS For details see Section 4 5 4 Verifying the Hardware Operation on page 4 15 6 10 SPARC Enterprise M3000 Server Service Manual March 2012 CHAPTER 7 Replacement and Installation of Memory This chapter explains how to replace and install memory DIMMs Section 7 1 Memory Mounting Rules on page 7 3 Section 7 2 Accessing the DIMMs on page 7 7 Section 7 3 Removing the DIMMs on page 7 8 Section 7 4 Installing the DIMMs on page 7 9 m Section 7 5 Reassembling the Server on page 7 9 DIMMs are cold replacement components This means that the entire server must be powered off and the power cords must be disconnected to replace the DIMMs The same methods as those for replacement are used for installation of DIMMs 7 1 FIGURE 7 1 show
124. t configuration Rated current 4 80 A 2 59 A 5 15 A 2 81 A SPARC Enterprise M3000 Server Service Manual March 2012 TABLE B 7 Electrical Specifications Continued Item Specifications Frequency 50 Hz 60 Hz Maximum 470 W 460 W 505 W 500 W power consumptiont Apparent 480 VA 517 VA 515 VA 562 VA powert Heat 1 603 7 1 569 6 1 723 1 1 707 9 dissipationt BTU hr BTU hr BTU hr BTU hr 1692 KJ hr 1656 KJ hr 1818 KJ hr 1800 KJ hr Power factort 8 0 89 0 98 0 89 Ina redundant configuration the rated current per cable is half the value shown in TABLE B 7 This value applies to the full configuration For the replacement procedure see Chapter 12 B 5 Fan Unit The fan units generate an airflow between the inside and outside of the server If an error occurs in one fan unit the XSCF detects the error and the normally operating fan unit starts rotating at a higher speed to cool the server The M3000 server uses the fan units FAN_A as its main cooling system TABLE B 8 shows the fan unit specifications TABLE 8 8 Fan Unit Specifications Item Description Number of fan units 2 Redundancy 2 units 1 1 redundant configuration Location Front of the server Active replacement Yes Hot replacement Yes Cold replacement Yes For the replacement procedure see Chapter 13 Appendix FRU List B 7 B 8 SPARC Enterprise M3000 Server Service Manual March 2012 APPENDIX 6 External
125. te When replacing the motherboard unit use the same type of FRU as the FRU mounted on the previous motherboard unit If you use a different type of FRU it may not work properly Note Do not replace the motherboard unit and the operator panel at the same time Otherwise the system may not operate correctly Use the showhardconf command or showstatus command to verify that the replacement unit of the first replaced FRU is fully operational before replacing the other FRU 6 1 6 2 Note When replacing the motherboard unit attach connection destination labels to each of the LAN cable and UPS cable connected to the XSCF unit before removing these cables Note When mounting the motherboard unit connect the LAN cable and UPS cable to the XSCF unit Note After the replacement of the motherboard unit is completed the system clock must be reset For details of the setting method see the SPARC Enterprise M3000 M4000 M5000 M8000 M9000 Servers XSCF User s Guide Note After the replacement of the motherboard unit is completed the versions of the XCP and Oracle Solaris OS must be checked For details of version number checking and other such tasks see the SPARC Enterprise M3000 M4000 M5000 M8000 M9000 Servers XSCF User s Guide Note To activate a hardware RAID boot volume after replacing the MBU of an M3000 server with SPARC64 VII processors see Appendix F Because the XSCF u
126. that an error occurred in the MBU A Off Indicates that the MBU is in the normal state Chapter 2 Hardware Overview 1 TABLE 2 5 Component LEDs and Their Functions Continued Component Name Status Description Hard disk drive Indicates that the hard disk drive can be removed However HDD this LED is not used v CHECK On amber Indicates that an error occurred in the HDD However this LED stays on for several minutes until initialization starts A immediately after power on This state does not indicate an error Blinking Indicates that the HDD is ready to be replaced amber Off Indicates that the HDD is in the normal state READY On green Indicates that the HDD is operating The HDD cannot be removed cannot be replaced Blinking Indicates that the HDD is performing communication green The HDD cannot be removed cannot be replaced Off The HDD can be replaced Power supply unit DC On green Indicates that power is turned on and being supplied PSU FSU Off Indicates that power is turned off and not being supplied os of ou SA AC On green Indicates that input power is being supplied to the power supply unit Off Indicates that input power is not being supplied to the power supply unit CHECK On amber Indicates that an error occurred in the PSU Blinking Indicates that the power supply unit is ready to be replaced A amber Off Indicates that the PSU is in
127. the SPARC Enterprise M3000 M4000 M5000 M8000 M9000 Servers XSCF User s Guide Power on by Using the Operator Panel 1 Verify that the server has enough power supply units to operate in the desired configuration 2 Connect all the power cords to power outlets 3 Verify that the XSCF STANDBY LED on the operator panel is on 4 Turn the mode switch on the operator panel to the desired mode position Locked or Service 5 Press the power button on the operator panel Soon the following activity is executed m The POWER LED on the operator panel is turned on The power on self test POST is executed Then the server is completely powered on Note If automatic startup of the Oracle Solaris OS is specified use the sendbreak d domain_id command of the XSCF Shell to display the ok prompt after the display console banner is displayed but before the system starts booting the Oracle Solaris OS SPARC Enterprise M3000 Server Service Manual March 2012 4 5 4 Verifying the Hardware Operation 1 In response to the ok prompt press the ENTER key and enter default value and then press the period key The domain console is switched to the XSCF console 2 Use the showhardconf command to confirm that the new FRU has been installed XSCF gt SPARC showhardconf Enterprise M3000 Serial IKK0813023 Operator Panel Switch Locked Power Supply System Single SCF ID XSCF 0 System_Power
128. the certainty of diagnosis In this case we are 100 percent sure the failure is in the ASIC described If the diagnosis may involve multiple components you may see two lines here with 50 in each of the two lines The FRU line indicates what component must be replaced to return the server to a fully operational state The rsrc line indicates the component that has become unusable because of this error 3 16 SPARC Enterprise M3000 Server Service Manual March 2012 3 5 4 2 3 5 5 3 5 5 1 fmdump e Command To get information of the errors that caused this failure you can use the e option as shown in the following example fmdump e TIME CLASS Nov 02 10 04 14 3008 ereport io fire jbc mb per Using the fmadm Command Using the fmadm faulty Command The fmadm faulty command can be used by administrators and service personnel to view and modify system configuration parameters that are maintained by the Oracle Solaris Fault Manager The command is primarily used to determine the status of a component involved in a fault as shown in the following example fmadm faulty STATERESOURCE UUID degraded dev pci le 600000 066656189 5 2 fmadm repair 0ee65618 2218 4997 c0dc b5c410ed8ec2 The PCIe slot has been degraded and it is associated with the same UUID as above Also the faulted status may be displayed Chapter 3 Troubleshooting 3 17 3 5 5 2 3 5 5 3 fmadm repair Comman
129. the top cover For details see Section 5 2 1 Removing the Top Cover on page 5 3 Chapter 8 Replacement and Installation of PCle Cards 8 3 8 2 Removing a PCle Card Note If a new PCIe card is to be installed in an empty disk slot remove the PCIe slot cover first 1 Remove the one screw securing the PCIe card 2 Pull a PCIe card straight up from the slot and then place it on a conductive mat FIGURE 8 2 Removing a PCIe card SoS 5 Ce 5 igs S CASGEGE NZ CLE SS NS 2 Big o GLA 8 4 SPARC Enterprise M3000 Server Service Manual March 2012 8 3 Mounting a PCle Card Note If another PCle card will not be installed after removing the card attach the PCIe slot cover 1 Insert a PCIe card in a slot Note A card must be firmly secured so that it is properly mounted 2 Install and tighten the one screw to secure the PCIe card in position 8 4 Reassembling the Server 1 Attach the top cover For details see Section 5 2 2 Attaching the Top Cover on page 5 4 2 If the equipment rack is supplied with a Quake Resistant Options Kit or stabilizer return to its original position For details see Section 5 1 2 Sliding the Server into the Equipment Rack on page 5 3 3 Power on the server This procedure includes the steps of reconnecting the power cord checking the LED status and turning the mode switch on the operator panel
130. then lower the air duct FIGURE 5 4 Prevent cables from interfering each other FIGURE 5 4 Attaching the Air Duct 2 Attach the top cover For details see Section 5 2 2 Attaching the Top Cover on page 5 4 5 6 SPARC Enterprise M3000 Server Service Manual March 2012 Removing and Attaching the Fan Cover 5 4 Removing the Fan Cover 5 4 1 the server must be pulled out from the Caution Before the fan cover is removed equipment rack For the procedure for pulling the server out from the equipment rack see Section 5 1 Sliding the Server Into and Out of the Equipment Rack on page 5 1 a pi 5 5 a om 0 5 5 v gt 9 0 H 5 9 H 5S 9 gt Se 0 0 om 5 w s g 1 v A bD CD 9 a SOCODDOQOOOSOO c JODOODOOOOOOOO 0 7 6 999 a ZODLODLOOIOOOO g PAALLA ALIALA SODOLLOOOOOOOO JOCODDHOOIOSOO wn JODDDLOOOOOOOO O QOCODDLOOOOSOO 0006660 TIIA BAA 4 7 0 7 606 m N GOSLDDIOHIOOOO DODLODDODOOOOO 22222222222220 22222222222220 22222222222222 2222222222222 22222222222229 y O2222222222222 y FIGURE 5 5 Removing the Fan Cover 5 7 Internal Components Access Chapter 5 5 4 2 Attaching the Fan Cover 1 Align the tab on the left end of the fan cover in the predetermined position and then
131. tion 4 4 1 FRU Removal and Replacement Power supply unit Fan unit on page 4 8 Caution To prevent the equipment rack from tipping over you must deploy the antitilt feature if applicable before you slide the server out of the equipment rack Note When the cable management arm is not mounted remove the cable ties that fix the PCI cable to the rear of the server and slide the server out 2 Slide the server out from the equipment rack For details see Section 5 1 1 Sliding the Server Out from the Equipment Rack on page 5 1 3 Remove the fan cover For details see Section 5 4 1 Removing the Fan Cover on page 5 7 Chapter 13 Fan Unit Replacement 13 3 Removing a Fan Unit 13 2 1 While pressing the latch 1 in FIGURE 13 2 lift the fan unit 2 in FIGURE 13 2 2 Remove the fan unit from the server and place it on a conductive mat FIGURE 13 2 Removing a Fan Unit 22222222222220 22222222222222 2222222222202020 22222222222229 22202222222220 2222222222022229 22222222222229 2220222022222229 Y SPARC Enterprise M3000 Server Service Manual March 2012 13 4 13 3 Mounting 8 Fan Unit Caution Do not forcibly mount a fan unit in a slot Forcibly pushing a fan unit in a slot may damage the fan unit or the server 1 Adjust the position of the fan unit so that its latch is on the right when you are facing the front of the server 2 Insert the fa
132. tion Guide Caution Do not make mechanical or electrical modifications We are not responsible for regulatory compliance of modified servers Equipment Rack Safety Precautions The equipment racks must be anchored to the floor ceiling or to adjacent frames m Some equipment racks are supplied with a Quake Resistant Options Kit or stabilizer which supports the weight of the server when it is extended on its slide rails This prevents the equipment from toppling over during installation or maintenance m In the following cases a safety evaluation must be conducted by the service engineer prior to installation or maintenance work When no Quake Resistant Options Kits or stabilizers are attached and the equipment rack is not anchored to the floor ensure safety by confirming that the server does not fall over when it is pulled out from the slide rails Chapter 1 Safety Precautions for Maintenance 1 3 12 3 1 4 When the equipment rack is mounted on a raised floor ensure that the raised floor has sufficient strength to withstand the weight upon it when the server is extended on its slide rails Fix the equipment rack through the raised floor to the concrete floor below it using a proprietary mounting kit for this purpose Caution If more than one server is installed in an equipment rack maintain the servers one at a time For details of equipment racks see the SPARC Enterprise Equipment Rack Mounting G
133. tive SysEvent Transport Agent 1 0 active Syslog Messaging Agent 20 active ZFS Diagnosis Engine 1 0 active ZFS Retire Agent 3 18 SPARC Enterprise M3000 Server Service Manual March 2012 3 5 6 Using the fmstat Command The fmstat command reports statistical information and a set of modules that are associated with the module called Oracle Solaris Fault Manager By using the fmstat command statistical information about the diagnostic engine and diagnostic agent that are currently involved in fault management can be displayed The following output example shows that the fmd self diagnosis DE module displayed also on the console output has received accepted events fmstat module cpumem diagnosis cpumem retire disk transport eft event transport fabric xlate fmd self diagnosis io retire snmp trapgen sysevent transport syslog msgs zfis diagnosis zfis retire 0 0 0 0 0 0 0 0 0 Ae OGO Oog OO OO CO oS 0 0 0 0 0 0 0 0 0 0 AO 0 0 0 0 0 0 0 0 0 0 67 2607 6 8000 wait 0 sve_t 0 0 0 0 1793 8 0 0 0 0 0 0 0 0 0 0 0 0 2395 3 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Sb 0 0 0 0 0 0 0 0 0 0 fd open solve 0 Oo Co OC Oo Oo 6 0 oe 0 0 0 0 0 0 0 0 memsz 3 0K 0 40b 1 2M 210b 0 0 0 32b D O O OG bufsz 6 o amp OGOGO O 3 6 General Oracle Solar
134. to the Locked position For details see Section 4 5 3 1 Power on by Using the XSCF Command on page 4 13 Note If automatic startup of the Oracle Solaris OS is specified use the sendbreak d domain_id command of the XSCF Shell to display the ok prompt after the display console banner is displayed but before the system starts booting the Oracle Solaris OS 4 Check the hardware This procedure includes the steps for running a program to verify that all the components have been remounted and to start the Oracle Solaris OS For details see Section 4 5 4 Verifying the Hardware Operation on page 4 15 Chapter 8 Replacement and Installation of PCle Cards 8 5 8 6 SPARC Enterprise M3000 Server Service Manual March 2012 CHAPTER 9 Replacement and Installation of a Hard Disk Drive HDD This chapter explains how to replace and install a hard disk drive m Section 9 1 Accessing a Hard Disk Drive on page 9 3 m Section 9 2 Removing a Hard Disk Drive on page 9 4 Section 9 3 Installing a Hard Disk Drive on page 9 6 m Section 9 4 Reassembling the Server on page 9 6 Hard disk drives are active hot cold replacement components Note The hard disk drive will have a redundant configuration by setting the mirroring Note m If a hard disk drive is a nonmirrored boot device it must be replaced according to the cold replacement procedure If a hard disk drive is in a m
135. ts of four The server uses DDR2 SDRAM memory that has the following functions m ECC error protection m Recovery from 8 memory chip error For the replacement procedure see Chapter 7 PCIe Slot The M3000 server provides four PCIe slots Up to four low profile type PCIe slots can be mounted in these PCle slots A PCle slot has the following functions Supports the eight lane PCI Express bus High speed serial point to point interconnect a Extends the PCI data transfer rate to twice the value of PCI X TABLE 8 3 PCIe Slot Specifications Item Description Maximum number of PCIe cards 4 Location Rear of the server Appendix FRU List B 3 B 2 3 B 2 4 B 4 TABLE 8 3 PCIe Slot Specifications Continued Item Description Active replacement No Hot replacement No Cold replacement Yes For the replacement procedure see Chapter 8 CPU The SPARC64 VII SPARC64 VII processors are mounted on the CPU The SPARC64 VII and SPARC64 VII processors have the following features Design adopting chip multithreading CMT in which a CPU sequentially performs multiple processes CPU consisting of two core or four core processors SPARC instruction set architecture ISA Visual instruction set VIS extended instructions that accelerate processing of multimedia networking encryption and Java TABLE B 4 shows the CPU specifications TABLE B 4 CPU Specifications Item
136. uide Component Handling Precautions Caution The server is easily damaged by static electricity To prevent damage to printed circuit boards wear a wrist strap and connect it to the server prior to starting maintenance Caution Do not bend the motherboard unit MBU or the components mounted on circuit boards might be damaged To prevent the motherboard unit from being bent observe the following precautions Hold the motherboard unit by the handle where the board stiffener is located When removing the motherboard unit from the packaging keep the motherboard unit horizontal until you lay it on the cushioned conductive mat m Connectors and components on the motherboard unit have thin pins that bend easily Therefore do not place the motherboard unit on a hard surface Be careful not to damage the small parts located on both sides of the motherboard unit Caution The heat sinks can be damaged by incorrect handling Do not touch the heat sinks while replacing or removing motherboard units If a heat sink is loose or broken obtain a replacement motherboard unit When storing or carrying a motherboard unit ensure that the heat sinks have sufficient protection Caution When removing a cable such as the LAN cable if your fingers do not reach the latch lock of the connecter use a flat head screwdriver to push the latch to disconnect the cable If you forcibly insert your fingers into the
137. warranties granted by Oracle and Fujitsu Limited and or any affiliate of either of them in connection with this document or any product or technology described herein are those expressly set forth in the license agreement pursuant to which the product or technology is provided EXCEPT AS EXPRESSLY SET FORTH IN SUCH AGREEMENT ORACLE OR FUJITSU LIMITED AND OR THEIR AFFILIATES MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND EXPRESS OR IMPLIED REGARDING SUCH PRODUCT OR TECHNOLOGY OR THIS DOCUMENT WHICH ARE ALL PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT ARE DISCLAIMED EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID Unless otherwise expressly set forth in such apreemeni to the extent allowed by applicable law in no event shall Oracle or Fujitsu Limited and or any of their affiliates have any liability to any third party under any legal theory for any loss of revenues or profits loss of use or data or business interruptions or for any indirect special incidental or consequential damages even if advised of the possibility of such damages DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT ARE DISCLAI
138. when the data center environmental conditions satisfy the specified values Then the server remains in the reset state until the operating system is booted Chapter 2 Hardware Overview 2 7 TABLE 2 2 shows the function of the mode switch TABLE 2 2 Mode Switch Function Function Mode Switch Locked Service Inhibition of Break Signal Reception Power On Off by power button Enabled Reception of the Disabled Break signal can be enabled or disabled for each domain using setdomainmode command Only Power On is Enabled enabled 2 8 SPARC Enterprise M3000 Server Service Manual March 2012 2 2 3 LEDs on the Operator Panel TABLE 2 3 lists the server states displayed with the LEDs on the operator panel The three LED indicators on the operator panel indicate the following m General system status System error warning System error location Besides the states listed in TABLE 2 3 the operator panel also displays various states of the server using combinations of the three LEDs TABLE 2 4 indicates the states that are displayed in the course of operation from power on to power off of the server The blinking interval is 1 second 1 Hz TABLE 2 3 LEDs on the Operator Panel Icon Name Status Description POWER LED Green Indicates the server power status D On The power to the server a domain is on Off The power to the server is off Blinking The server is powered off XSCF Green

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