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USA 540MVP Operator Manual

1. High Boy le OS 570 Casino Rounded amp Square 380 1465 Low Boy 895 Mk5S2023 cdr gt 540 144 658 Note All dimensions in millimeters Figure 2 1 Machine Dimensions ARKTOCRAT 2 4 Revision 04 USA Revision 02 USA 540MVP Video Operator Manual Installation Hard Meters Cover A 80 A sa Y A 975 Low Boy 895 LI i b y 144 540 658 lt a gt Note All dimensions in millimeters Figure 2 2 Machine Dimensions Low Boy with Hard Meters RER ARKTOCRAT Revision 04 USA Revision 02 2 5 Installation USA 540MVP Video Operator Manual Mounting holes 4 shown Drill to suit fastener Holes for Cables 953 2 off Be Hole for Cash Box Z 50 1 off A 144 Depth of Coin Tray For detailed dimensions refer to mechanical MACHINE drawing AO 564815 in the Service Manual Volume II FOOTPRINT 740 Minimum Base Width Minimum spacing between machine and walls flush Minimum spacing between machines Side face of adjacent machine Arc of Door Swing CLEARANCES Note All dimensions in millimeters Figure 2 3 Machine Footprint and Clearanc
2. erie ii CERI E Maximum win_ 10000 Factory Test The Factory Test option automatically conducts several tests simultaneously Tests conducted include coin validator coin diverter door switch video monitor tests and sound system tests Failed tests are displayed on the screen The Factory Test continues until stopped by the operator or until an error occurs in which case the type of failure is displayed on the screen Table 3 24 Factory Test Screen TEST MODE FACTORY TEST Cycle Count 1 Test Description Coin Entry Validator Test Time n Error Type cecce Hold 1 Press to start factory test Service Press to return to previous menu Operator Key Turn off to exit LI ARKTOCRAT USA Revision 02 USA 540MVP Video Service Manual Printer Test Machine Modes This test allows the operator to test various aspects of the printer If a printer is not fitted or enabled then the message Printer not enabled or available will be displayed Table 3 25 Self Test Mode Printer Test Display PRINTER TEST Abcdefghijklmnopqrstuvwxyz 1234567890 ABCDEFGHIJKLMNOPQRSTUV WXYZ amp Error Log Display This screen displays the date time and type of the most recent error messages recorded in SRAM The log holds information on the last eighty errors Table 3 26 Error Log Display Event Date dd mm yy dd mm yy dd mm yy dd mm yy
3. ii Table 3 39 Demonstration Mode SO irritanti siii Table 3 40 Demonstration Mode Screen Error MOde ii Table 3 41 Demonstration Mode Screen Normal Mode Table 3 42 Print Accounting Information MENU ii Table 3 43 Out of Service Screen Table 3 44 Current Lockup Sereen Display scritta lira e ARKTOCRAT e USA Revision 02 USA 540MVP Video Service Manual Machine Modes 3 1 3 2 Tabe 345 Lockie Help DISPIAyS i ir 3 44 Modes of Operation The gaming machine is operated in two main modes Play Mode and Operator Mode Play Mode permits gameplay while the machine is fully operational and the cabinet door is closed Operator Mode allows the operator to configure the machine view audit information carry out machine tests and reset machine faults Turning the Audit Key ON switches the machine from Play Mode to Operator Mode The gaming machine may be configured to play one of several types of games the most common being spinning reel games and poker games Although spinning reel games are featured in this chapter the explanations and information given can be easily adapted to other game types The options and procedures outlined are similar for all game types Play Mode The machine is in Play Mode when the cabinet door is closed and locked and there are no active lockup conditions In Pl
4. Ticket Printer if used The ticket printer is an electronic device mounted within the cabinet it is used for providing the player with a printed ticket for redeemable credits The printer may also keep a second copy of all tickets printed for additional audit information Communications Interface if used The function of the communications interface is to enable the machine to be linked to a network and or subsidiary equipment The communications interface may be linked to various machine modules including security and transmits signals from these inputs as each one changes status Light Tower if used Multi level light towers may be used to provide an additional level of customer service and security USA Revision 02 1 5 USA 540MVP Video Service Manual General Description Light Tow er Top Box _ Top Trim Jackpot Key Switch l Audit Key Switch Monitor Main Door Lock Mid Trim Sa Main Door Latch Access Belly Panel inti Belly Panel Door Lock Coin Tr Speakers X 2 ad P0001 Figure 1 1 Typical MVP Video Gaming Machine with Bill Acceptor External View gt ARKTOC RAT 1 6 USA Revision 02 USA 540MVP Video Service Manual General Description Artwork Panel Top Box _ Top Trim Mid Trim Belly Panel Main Door Door Lock Latch Coin Power Supply Assembly pach a behind Bank Coin Tray TI Note Acceptor ian Mechanical P0002 Do
5. Horizontal Curvature Displays a series of vertical lines that will highlight any horizontal distortion Vertical Curvature Displays a series of horizontal lines that will highlight any vertical distortion Geometrical Linearity Displays the series of horizontal and vertical lines on the same screen Barrel Distortion Tests for distortion at the edges of the monitor Screen Regulation Tests the effects of high current on screen size Vertical Regularity Compares the size of red green and blue pixels Horizontal Regularity Compares the size of red green and blue pixels Red Color Purity Activates all red pixels Green Color Purity Activates all green pixels Blue Color Purity Activates all blue pixels Basic Colors Displays a four colored rectangles one of red green blue and white Mode Colors Button Test Displays all of the 256 colors available on the monitor The Button Test allows the operator to test the function and operation of each playbutton 3 28 Table 3 20 Button Test Screen BUTTON TEST PLAYER KEY 1 PLAYER KEY 2 PLAYER KEY 3 PLAYER KEY 4 PLAYER KEY 5 PLAYER KEY 6 PLAYER KEY 7 PLAYER KEY 8 PLAYER KEY 9 Cashout Service Hold 1 Hold 2 Hold 3 Hold 4 Hold 5 Bet 1 5 Deal Draw Service Press to return to previous menu Operator Key Turn off to exit AKO Rat Picante USA Revision 02 USA 540MVP Video
6. n 3 7 Mains Cable N Non Lockup Faults 3 7 O Operator Mode 3 1 3 11 Operator Mode Menu Displays 3 12 Operator Setup Selections 3 30 P Panic Lge sian 3 29 Percentage Return nises minses 3 13 Performance Calculations we 4 12 Periodic Meters ui 3 17 Play Moden m een rara aaa 3 1 Playbutton Replacing Poker Power Cable Printer TESt iccesenzeavesceonceutentautern eae Progressive Level Setup 3 33 Pushbutton Layout eeeeeeeeee 3 7 Pushbuttons 3 6 USA Revision 02 e ARKTOCRAT Index R Real Time Clock Setup 3 34 Record Refill cei fens eae AERE 2 8 Refilling Hopper in 4 3 Removing Hopper n 5 5 Replacing A Playbutton ee 5 4 Replacing Fluorescent Tubes 5 2 Replay Previous Games 3 20 Reset Bills In Stacker n 3 36 Reset Periodic Meters 3 36 Reverse Coin RISC ria aa S Sample Coin Installation ea 2 7 SOCUIILY cxctstedisncetsdabetebssenvdersdevsesbacsnatsbsdeneseioe 3 8 Security Meters in 3 18 Self Test Mode 2st ccd eavhinscseecsile sees 3 23 Self Test ricrea eair a A TA 3 7 SErVICe cranio dial 3 6 Service Button iaia nana 3 7 Smart Card suin
7. ARTO Rat Complete book entries where applicable Turn Reset key ON then OFF USA Revision 02 USA 540MVP Video Operator Manual Glossary Glossary ADH Animation Lamps Any pays ARM250 ASIC Audit key switch Audit meters Base Book pay Button panel Cabinet Cancel credit Cash box Clearance CMOS Coin comparator USA Revision 02 Aristocrat Disc Hopper Lamps located in the top box for animation purposes Symbols are read anywhere on the payline and not necessarily left to right or right to left Advanced RISC Machine a type of integrated microcontroller Application Specific Integrated Circuit To display the electronic audit meters on the monitor insert the audit key and turn it 90 clockwise See electronic and electro mechanical meters A specially designed box unit on which the cabinet stands The cash box is usually located securely within the base After the player presses the COLLECT button the credits are manually paid out to a player and recorded in the payout book The series of buttons across the front of the cabinet which the player uses to control game play The major cabinet or casing in which the workings of the machine are housed When a player attempts to COLLECT a credit amount greater than the amount that the Hopper can pay out the machine locks up When this occurs the Cancel Credit procedure allows for the player to be paid
8. Win Handpays and Progressive Handpays Links and Mysterys The number of times the power has gone down The number of games played since the power was last restored The number of games played since the main door was last opened The number of times each level of link progressive has been won The total value won when returned by the progressive equipment for each link progressive level The number of times each level of mystery progressive has been won ArKTOCRAT rrenean itevices USA Revision 02 USA 540MVP Video Service Manual Machine Modes Accumulative Value of The total value won when returned by the progressive Mystery Progressives equipment for each mystery progressive level Periodic Meters The Periodic Meters screens contain the same information items as the Jurisdictional Meters but the values held usually relate only to a specified period determined by the club management The periodic meters can be reset via the Miscellaneous option from the Operator Mode Menu Bill Acceptor Meters This screen provides a record of the number of notes of each denomination received the last five notes accepted the total value of notes received the total value of bills in the note stacker the number of bills accepted rejected and the amount of change money obtained To maintain the accuracy of this information the Bill Acceptor Meters must be reset when the stacker is emptied To reset the meters sel
9. 2 Switch the main power switch ON or OFF 3 Close and lock the cabinet door Power Supply Assembly Figure 4 2 Switching Machine On or Off D ARKTOCRAT ere USA Revision 02 USA 540MVP Video Operator Manual Day to Day Operations 4 3 Refilling Hopper When the hopper needs refilling the machine will lock up and display a Hopper Empty message To perform a hopper refill 1 2 3 4 5 6 Obtain the correct number of coins required to fill the hopper Open the cabinet door the machine will display a Door Open Main message Place the coins into the hopper Close and lock the cabinet door the machine will remain in fault mode Insert the Jackpot Reset Cancel Credit key and turn it 90 clockwise then back again and remove This will clear the lockup Hopper Empty Record the refill amount in the refill register If coins were owing to the player before the hopper refill the machine will now dispense the coins into the coin tray we ArKTOCRaT USA Revision 02 eenean stento 4 3 Day to Day Operations USA 540MVP Video Operator Manual 4 4 Clearing Coin and Note Jams 4 4 1 Coin Comparator When a coin jams in the coin comparator coins stack up at the coin entry slot To clear the coin jam take the following action see Figure 4 3 1 Open the cabinet door and switch OFF the machine 2 Remove the comparator sensor assembly a Remove the looms fro
10. A note immediately precedes or follows an operating procedure maintenance practice or condition which requires highlighting ricamicas itevice Table of Contents Table of Contents USA 540MVP Video Operator Manual About Aristocrat Leisure Industries Aristocrat Leisure Industries ALI commenced operations in 1953 and is one of the oldest and most successful gaming machine manufacturers ALI has supplied machines to every country and region in the world where gaming machines are legal including Austria France Germany Holland Malaysia China the Philippines Africa Singapore Russia South America and the USA Aristocrat Leisure Industries employs over 1 400 people and has the largest gaming research and development facility in the southern hemisphere Offices Spare Parts Department PO Box 155 Rosebery NSW 2018 Australia Outside Australia Tel 612 9930 5100 Fax 612 9930 5199 Within Australia Tel 02 9930 5100 Fax 02 9930 5199 Head Office Aristocrat Leisure Industries Pty Ltd ACN 001 660 715 85 113 Dunning Avenue Rosebery NSW 2018 Australia Outside Australia Tel 612 9697 4000 Fax 612 9693 1340 Within Australia Tel 02 9697 4000 Fax 02 9693 1340 USA Offices Aristocrat Inc Aristocrat Inc Missouri 750A South Rock Blvd Reno Nevada 89502 USA 1337 Vandeventer A St Louis Mo 63110 Tel 1 702 856 7767 Fax 0015 1 702 856 5646 Tel 1 314 534 0203 Aristocrat Inc Miami Aristocrat
11. ARISTOCRAT TECHNICAL SERVICES U S A 540MVP VIDEO GAMING MACHINE OPERATOR MANUAL AM 1911501 02 Preface USA 540MVP Video Operator Manual Aristocrat Leisure Industries Pty Ltd 2000 The gaming machine described in this document may be covered by patents and registered designs The information contained in this manual is the confidential proprietary property of Aristocrat Leisure Industries Pty Limited Australia Absolutely no use dissemination or copying in any media of any portion of this material is to be made without the prior written authorisation of Aristocrat Leisure Industries Pty Limited All rights reserved In the event of publication statutory copyright is claimed Aristocrat Leisure Industries Pty Limited reserves the right to change without notice the design or specifications of the gaming machine covered by this document Additional information is available from time to time in the form of technical bulletins New editions of this document may change its contents This document is not for use in countries where gaming machines are prohibited by law All functions of the machine are controlled by complex electronics Unqualified personnel must not interfere with any mechanisms or controls as this may permanently damage the machine and lead to expensive repairs or component replacement and will render the warranty void Important Safety Information This document contains important informatio
12. 3 3 2 Metering Information The Metering Information displays provide information for government authorities as well as additional financial and statistical details including periodic performance details game replay and game and gamble statistics Most of the information can not be altered although some details may be changed through Operator Setup Selections Machine Options The various screen displays may be accessed by following the on screen guidance and pressing the appropriate pushbuttons we ARKTOCRAT USA Revision 02 3 15 Machine Modes USA 540MVP Video Service Manual Table 3 3 Metering Information Menu ACCOUNTING INFORMATION Current Meters Periodic Meters Bill Acceptor Meters Security Meters Replay of Previous Game CASH OUT Statistics Gamble Statistics Game Statistic Play 1 Line Press to select next item Play 5 Lines Press to select previous item Play 10 Lines Press to choose selected item Service Press to return to previous menu Operator Key Turn off to exit Current Meters The Current Meters provide the financial counts of machine activity Items include turnover total wins and amounts inserted in the coin entry and the bill acceptor devices In depth statistical information is also provided by the Game and Gamble displays Table 3 4 Current Meters Display Screen 1 CURRENT METERS MAIN METER SET 1 METER SET 2 METER SET 3 Current Credits Total Games Played Total Cred
13. Miscellaneous MENU ii Reset Bills in Stacker Bill Acceptor CRC Check and Mismatch Clear Reset Periodic Meters Screen cceseeceeeeseeteeeeeeneeeeenees e ARKTOCRAT eremsi XI Table of Contents XII USA 540MVP Video Operator Manual Table 3 39 Demonstration Mode Screen ii Table 3 40 Demonstration Mode Screen Error Mode Table 3 41 Demonstration Mode Screen Normal Mode Table 3 42 Print Accounting Information Menu Table 3 43 Out of Service Screen ii Table 3 44 Current Lockup Screen Display Table 6 1 Current Lockup Screen Display Table 3 2 Lockup Help DisplayS eeee tees eeeee tense tees seaeeeeaeeeees Table 6 3 Typical Lockup Messages Fault Conditions and Corrective AGUONS salta a en aE ee eb io a 6 6 e ArKTOCRaT Geraci USA Revision 02 USA 540MVP Video Service Manual General Description 1 1 1 2 1 2 1 1 2 2 1 3 USA Revision 02 Chapter 1 General Description Physical DEsciplioi ii 1 3 Basic Ogeraliofi icicc nni 1 9 PRS NMS PEER e RR I ERE TETTO 1 10 AE A siaaa 1 11 olo c o MANN ONS E CRE DER ES 1 13 USA 540MVP Video Service Manual General Description 1 2 List of Figures Figure 1 1 Typical MVP Video Gaming Machine with Bill Acceptor External View 1 6 Figure 1 2 Typical MVP Video Gaming Machine with Bill Ac
14. USA Revision 02 USA 540MVP Video Operator Manual Index Index e ARKTOCRAT een USA Revision 02 Index 1 Index A Accounting Information 3 38 Audit Calculations ii 4 12 Audit KEY heia ai in ani ERTAK 3 1 B Bet ajar EA AORAR NR 3 2 Bill Acceptor BEZET iina R T 6 4 Maintenance 5 8 Removal y ferens nia Ra 4 8 Bill Acceptor SECUTI irc Bill Acceptor Faults Bill Acceptor Jams Bill Acceptor Meters Bill Acceptor Stacker Clearance 4 11 Button Lest syry rt reya T EEs 3 26 C Cabinet Base oriana enza 2 5 Cancelling Credit inn 4 10 Cash Box Clearance nn 4 11 Cash OutButtoti ia 3 7 Cashless System Coin Comparator Sensor Assembly 2 7 Coin Comparator Security Coin Entry Test Coin Jam Clearing criniera 4 4 CO Ja airo Ea EEA ONONE 4 5 Collect Limiti en s 3 3 Credit ira liana 3 2 Credit Value r aucrcurinsnorani zati 3 13 Current Lockup c ria 3 40 Help Sereen Lili iaia 3 40 Current Lockup Menu 6 2 D Demonstration Mode 3 37 Diagnostic Information Menu 3 22 Dip Switch Settings 3 Dip S Witches eea ans Display Messages i Index 2 USA 540MVP Video Operator Manual Disputed Win Claims in 4 11 Door ACCESS 3 9 Door Security iero 6 4 E Electromecha
15. for additional information refer to the chapter Coin Chute Assembly in the Service Manual 3 Ensure that the chute is clear by dropping a coin through the chute while the cabinet door is still open 4 Switch ON the machine and close and lock the cabinet door 5 To reset the machine insert the Jackpot Key into the Jackpot key switch and turn it 90 clockwise then back again and remove 6 Carry out the coin chute test as outlined in the chapter Machine Modes Comparator Bracket connects to underside of door mid trim gt Sensor Assembly i Comparator PCBA PA P Reflector Panel X Diverter Solenoid Coin Diverter Interface Board Loom to Y Power Supply Accepted Coins into Hopper Rejected Coins into Chip Tray Cutout for Hopper Coin Chute Accepted Coins into a ai asi Cashbox Spring loaded Locating Tabs Figure 4 4 Coin Comparator and Coin Chuting Ficumicar teevices USA Revision 02 4 5 Day to Day Operations USA 540MVP Video Operator Manual 4 4 3 Hopper Photo optic Detector and Coin Chute 4 6 Avoid handling the second coin wiper spring If bent it may cause an incorrect coin payout and the machine to lock up with the message ILLEGAL COIN OUT If a coin passes or jams in the hopper photo optic detector when the player has not pressed the CASH OUT button for a payout the machine locks up and provides an alert by displaying the message ILLEGAL CO
16. 1201 IEC 81 standard To replace the top box tube refer to Fig 5 1 Open the cabinet door and switch OFF the machine Remove the top box door by lifting it up to disengage the locating tabs Rotate the tube 90 and gently remove it from the sockets To insert the new tube push the tube into the sockets Lock the tube into place by rotating it 90 in either direction Replace the top box door Switch ON the machine and close and lock the cabinet door SOS Gr Ge No Top Box Shell Top Box Door Fluorescent Ballast Artwork Panel a Lower Trim Mk5S2014a cdr Figure 5 1 Replacing Top Box Tube D ARKTOCRAT 5 2 ricenicas itevices USA Revision 02 USA 540MVP Video Operator Manual Care and General Maintenance 5 2 2 Cabinet Door Fluorescent Tubes The cabinet door fluorescent tubes are mounted to the reflector panel on the inside of the door To replace a cabinet door fluorescent tube refer to Fig 5 2 1 Open the cabinet door and switch OFF the machine When the lighting system is working the fluorescent tube becomes very hot 2 Open the belly panel door 3 Rotate the tube and carefully remove from its sockets Insert the replacement fluorescent tube 4 Close and lock the belly panel door 5 Switch ON the machine check the lighting system and close and lock the main door Reflector Belly Panel Panel Door open Belly Panel Do
17. 15 Diagnostic Miormaton Menia le alare nana 3 24 Ope rated SelipaalecliolNa aze c iasiaiartit1 91110010100vaav01 3 32 Rule Ic plot Utoie Neill 3 37 Ourent NEK Mena IRR lalla 3 42 ARKTOCRAT Ficumicar teevices 3 1 Machine Modes USA 540MVP Video Service Manual List of Figures Figure 3 1 Typical Format of Game DISPLAY iiiscisiiinariisiriseroesdesoersnseoesesesnabieanasenaneees Figure 3 2 Centre Line and Multi Line COMDINAtIONSs i Figure s s Typical Pushbutton Layou csini Figure 3 4 Operator Mode Menu Displays Typical Structure Figure 3 5 Examples of Typical Printer TEKOS csiisncrsriarcrivneravicauminarcvanietimararinananinaven List of Tables 3 2 Table 3 1 Typical Operator Mode Menti iii ieri pareti Table 3 2 Machine Identification Display Table 3 3 Metering Information Menu Table 3 4 Current Meters Display Screen 1 Table 3 5 Current Meters Display Screen 2 Table 3 6 Current Meters Display Screen 3 Table 3 Bill Acceptor Infonmialion DIS Bay incncisriarsccrncredusrocertadrnreidcadnuradudaneiduerhebubeariubade Table 3 8 Security Meters Display Page 1 Table 3 9 Security Meters Display Page 2 Example Table 3 10 Previous Game Display Table 3 11 CASHOUT Statistics Display Table 3 12 Gamble Statistics s cccccccccssicsssasssnssssen
18. 32 Table 3 33 Table 3 34 Table 3 35 Table 3 36 Table 3 37 Table 3 38 Machine Identification DisplaYy i Metering Information Menu Current Meters Display Screen 1 Current Meters Display Screen 2 Current Meters Display Screen 3 Bill Acceptor Information Display Security Meters Display Page 1 Security Meters Display Page 2 Example Previous Game DiIsplay i CASHOUT Statistics Display i Gamble StatistiCS i Game Statistics Display Diagnostic Information MenU iii Self Test Mode Menu Lamp Test Coin Entry Test Screen Hopper Test Screen Video Monitor Test Screen Button Test Screen i Sound System Test Screen Self Test Mode Combination Test Display Self Test Mode Combination Test Result Display Factory Test Screen nenene Self Test Mode Printer Test Display Error Log Display Operator Setup Selection Menu Operator Setup Mode Machine Options Display Dip Switch Settings i Progressive Level Setup Venue Name Setup Sound System Setup Real Time Clock Setup Player Message Information ii
19. 540MVP Video Operator Manual Printed circuit board assembly One of the illuminated buttons on the button panel used in game play Programmable logic device This is an additional jackpot to the game s normal jackpot This jackpot increments by a fixed percentage of the machine s turnover and is displayed separately for the player to see Programmable Read Only Memory Money you add to a hopper by opening the door and inserting coins usually when the machine has run out of coins A button on the machine which allows a player to indicate to others that the machine is reserved This reserve message remains lit for 3 minutes Reduced Instruction Set Computer Symbols can be above below or on the payline to qualify for a prize Subsidiary equipment function Subsidiary equipment serial interface The machine locks up when a coin jams across the hopper photo optic detector for more than 0 5 seconds See electronic meters Serial Peripheral Interface Static Random Access Memory The various designs on the reel strips Common symbols include Jacks Kings Aces Cherries and Gold Bars The box unit on top of the cabinet which carries the game graphics rules and score card A coin travelling in reverse to its normal direction For example a coin is dangled through and withdrawn from the coin entry slot of the machine in an attempt to cheat the machine of a coin during game play ArKTOCRAT rrenean itevices
20. Press to select next item Play 5 Lines Press to select previous item Play 10 Lines Press to choose selected item Service Press to return to previous menu Operator Key Turn off to exit This screen allows the operator to reset the Bills In Stacker meter This meter should be reset each time the Note Stacker is emptied USA Revision 02 3 37 Machine Modes USA 540MVP Video Service Manual Table 3 36 Reset Bills in Stacker RESET BILLS IN STACKER Play 1 Line Press to RESET BILLS IN STACKER meter Service Press to return to previous menu Operator Key Turn off to exit Bill Acceptor CRC Check and Mismatch Clear This security procedure enables a CRC check to be carried out by an authorised attendant at a suitable time Table 3 37 Bill Acceptor CRC Check and Mismatch Clear BILL ACCEPTOR CRC INFORMATION Current Saved CRC Value 00000000 Current Saved CRC Seed Value 00000000 BACC Program ID XXXXXXXXXXX Play 1 Line Press to upload and run CRC BACC Program Service Press to return to previous menu Operator Key Turn off to exit Reset Periodic Meters This screen allows the operator to reset all periodic meters Table 3 38 Reset Periodic Meters Screen RESET PERIODIC METERS Play 1 Line Press to RESET PERIODIC METERS Service Press to return to previous menu Operator Key Turn off to exit Demonstration Mode Demonstration Mode enables gameplay without any money being inserted or any payouts bein
21. Service Manual Machine Modes Sound Effects Test This screen allows the operator to change the volume setting of the machine and to listen to all the sound effects used by the machine Table 3 21 Sound System Test Screen TEST MODE SOUND SYSTEM TESTS m Hold 1 Press to increase column Hold 2 Press to decrease volume Hold 3 Press to play machine tunes Service Press to return to previous menu Operator Key Turn off to exit Combination Test The combination test allows the operator to select a combination of cards to be dealt This test is used to check the graphics and sound output associated with any winning combination Table 3 22 Self Test Mode Combination Test Display SELF TEST MODE COMBINATION TEST KEY Play 1 Line Play 5 Lines Play 10 Lines Play 15 Lines Reserve Next Reel Step Forward Step Backward Go Exit 0 20 10 19 7 gS J JESE w i coo co ro oo ae Maximum win 10000 Mk5V007C USA Revision 02 eenean revenn 3 29 Machine Modes USA 540MVP Video Service Manual 3 30 Table 3 23 Self Test Mode Combination Test Result Display 9 qs 4 6 2 8
22. depleted Incremented if the coin comparator detects a coin jam Incremented if the coin acceptor pulse exceeds 50 ms Incremented when the software detects that the coin diverter isn t operating correctly Incremented when the coin comparitor device detects a coin passed through the coin optics in the reverse direction Incremented when the machine is not in hopper collect but a coin passes the hopper optic Incremented when in hopper collect two consecutive 4 second attempts to pay out a coin fail Incremented when the hopper optic is blocked for more than 200 ms Incremented when hopper is disconnected checked once every second Incremented when a bill acceptor fault is detected Incremented when a bill acceptor has being disconnected Incremented when a bill stacker is removed Incremented when a bill stacker is full Incremented when 5 consecutive bills are rejected we ArKTOCRaT ee 3 21 Machine Modes USA 540MVP Video Service Manual Replay Previous Games This Replay Previous Games screen allows the operator to replay the most recent games played on the machine The most recent game is game number 1 and approximately twenty of the most recent games are normally available to be replayed Because these game histories are stored dynamically in memory the number of games available to be recalled will vary depending on the available memory Table 3 10 Previous Game Display GAME REPLAY No Of Games A
23. management When a player claims a win that the machine has not credited take the following action 1 Note and study the symbols on the machine display 2 Check that the player has correctly placed a bet 3 Check the game outcome against the pay table 4 Check the current game display against the last game played information in the Operator Mode Menu Metering Information Menu Replay Previous Games refer to the chapter Machine Modes If the dispute cannot be resolved immediately record all symbols and information on the current and last game including credits and lines bet for future resolution Clearance of Coins and Notes Cash Box Clearance The cash box is accessed via the security door in the cabinet base The door may be fitted with a battery backed mechanical security switch to detect accesses The procedure for clearing the cash box is controlled by house management Bill Acceptor Stacker Clearance The procedure for clearing the bill acceptor stacker must be strictly controlled by house management To remove the stacker 1 Open the belly panel door The alarm sounds the machine locks up and the message DOOR OPEN BILL ACCEPTOR is displayed 2 Unlock and open the stacker cage door 3 Grasp the stacker handle and withdraw the stacker from the machine Prewmices even USA Revision 02 USA 540MVP Video Operator Manual Day to Day Operations 4 Once removed the note stacker itself must be unlocked befo
24. the bill acceptor stacker lock s and to remove the stacker Turn keys 180 clockwise to open Bill Acceptor Stacker Lock Allows the operator to remove the notes from the stacker Insert the key and turn it 90 clockwise open the door and remove the notes USA Revision 02 USA 540MVP Video Service Manual General Description 1 2 USA Revision 02 Basic Operation The gaming machine functions are controlled by an advanced software and hardware platform that gives operators greater control over machine functions easier maintenance and simplified machine setup New games developed with the software provide higher quality graphics new sounds and a wider variety of features The machine has two major modes of operation Play mode and Operator mode The machine is in Play Mode when the cabinet door is closed and locked the Audit key switch is in the OFF position and there are no fault or lock up conditions The machine is in Operator Mode when the Audit key switch is in the ON position The operator mode provides a range of operational procedures data displays and specific machine functions all of which are fully controlled by the Operator Mode Menu system and the on screen guidance The functions of the operator mode are explained in detail in the chapter Machine Modes When the machine is in operator mode normal game operation is not possible However demonstration mode and combination test mode enable gam
25. the particular communications network used 5 For machines fitted with a ticket printer carry out the general maintenance procedures as detailed in the Printer chapter of the Service Manual or the Care and General Maintenance chapter of the Operator Manual 6 Request an Operator to record the values of the hard audit meters if fitted and the soft audit meters as required by the applicable jurisdictional authority 7 Log installation data as specified by the appropriate jurisdictional requirements The machine may now commence operation we ArKTOCRaT ee Revision 04 USA Revision 02 Installation Notes 2 12 ARKTOCRAT USA 540MVP Video Operator Manual Revision 04 USA Revision 02 USA 540MVP Video Service Manual Machine Modes 3 1 3 2 3 2 1 3 2 2 3 2 3 3 2 4 3 2 5 3 2 6 B27 3 3 3 3 1 3 3 2 3 3 3 3 3 4 3 3 5 3 3 6 USA Revision 02 Chapter 3 Machine Modes NodessiOpraralioli gg gig 3 3 io FR E 3 3 Payer Oner O RP E EE ETRE TROPEA E PIOPPI DI 3 5 WHE DISAB SPRPEPPEOPRERPPE PET ELP PE DEL PLPPE DEL POPPE TECO OPIE E CTO VIVI FOTOPISTE PE CISTITE LEIAtTT 3 7 Sgunds and TUE lalla ee 3 7 Lignit TORI lA ALLA LILLA LL 3 8 Pue ADUN S renale 3 8 Machine SSE AON ac sscssccccesscccccssesdcaceaesteacecsstananedusacaanseiucnaniess 3 9 Blestanie Melges papnii iaia 3 12 Operator MOMS icnzzininnininirentnnnirentnaninininanininiza niente 3 13 RAGNI ManU A laziale 3 15 RISSA Aloi ale 3
26. 0 S 0 00 Cash Tickets Out 0 00 S 0 00 Net Revenue S 0 00 S 0 00 Money Played S 0 00 S 0 00 Money Won S 0 00 S 0 00 Net Hopper Current Credit Ot s 4 Mae r ek T 8 O Venue Not Configured Permit No Not Cfg 98888888 GAME METERS 88886888 Addii 9 NEE CaTa i Game ID Not Configured Terminal No 0418000f Date 12 12 94 Game Name Not Configured Firmware No 04100041V Time 12 00 S G Played Q Money Played 0 00 Games Wan O MoneyWen 000 888888888 CASH TICKET 888888388 Cash Ticket Amount 888 MISCELLANEOUS METERS amp 8 2 50 __Door Accesses ___ Faults Comms Errors _ Amount in Words Mar 1 Coin in o CRC 0 TWO dollars and FIFTY cents Logic 0 RAM 0 Validation 0 Cashbox 0 System 0 Timestamp 0 Voucher Number 1 Topbox 1 Universal Time 12 00 00 12 12 94 Meti 0 Hai Certificate Number 1199 0455 4521 Machine Status GAME DISABLED Authorisation Number 0000 1235 748 Game Eprom CRC 1303 85 Ticket Number 9 TATT201 Figure 3 5 Examples of Typical Printer Tickets USA Revision 02 3 41 Machine Modes USA 540MVP Video Service Manual Out of Service Option This operational option enables a floor attendant to place an EGM into or remove a machine from the Out of Service mode as required Table 3 43 Out of Service Screen OUT OF SERVICE Operator Key Turn off to start Out of Service Mode Service Key Press to return to previous menu without entering Out of Service Mode Operator Key Turn again to EXIT Out of
27. AC Frequenc 60 Hz 50 Hz Mains Input Current Gaming Machine Idle Gaming Machine Maximum Gaming Machine Maximum plus Convenience Load Maximum Power Consumption at Nominal Voltage Gaming Machine Idle Gaming Machine Maximum Gaming Machine Maximum plus Convenience Load Maximum Gaming Machine Typical Power Consumption Table 1 5 Environment Operating Storage Minimum Temperature 0 C 20 C Maximum Temperature 50 C 80 C Relative Humidit 0 80 non condensing 0 95 non condensing o USA Revision 02 raun noums 1 13 USA 540MVP Video Service Manual General Description Table 1 6 Compliances Compliances Explanation UL22 Pending Standard for Safety Amusement and Gaming Conditions FCC CFR47 Pt15 Radiated EMI for ITE standard AS1099 Pending Environmental testing for electro technology over a specified USA Revision 02 USA 540MVP Video Operator Manual Installation 2 1 2 2 2 3 2 301 2 3 2 2 3 3 Chapter 2 Installation Pre Installation Requirements cccssseeeceeeeeeeeeeseeeeeeeeeeeneeesenees 2 3 Inspection ON DEIlIVEry san rire 2 7 Installation Procedure uurrriiiiin 2 7 hald aT EE A aa 2 7 Pre start Connections Checks and Power Up 2 8 COMMISSIONING the Macfin cau rica aazi 2 10 ARKTOCRAT Revision 04 USA Revision 02 icunicni itevicii 2 1 In
28. ATISTICS Gambled Take Win n BS BB BSB Ss Bb eb SB bos 5 BPBESBSBEBESES Service Press to return to previous menu The following text provides an explanation for the information in the Gamble Statistics Win Amount Full Gambled if applicable Half Gambled if applicable Take Win Won Game Statistics Specifies the range of winning amount in credits The number of times that a player chooses to Double after a winning play The number of times that a player chooses to halve the win and double the remainder The number of times that a player chooses to take the win after a winning play Total number of times that card beat the dealer card Details of game play are recorded and displayed through the Game Statistics option The types of bets and lines chosen are analysed and the number of games played and the money won is displayed for each sub division USA Revision 02 rtcamicas itevices 3 23 Machine Modes USA 540MVP Video Service Manual Table 3 13 Game Statistics Display GAME STATISTICS Games Money Games Money Played Won Played Won 30 00 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Service Press to return to previous menu Operator Key Turn off to exit 3 3 3 Diagnostic Information Menu The Diagnostic Information Menu provides access to the Self Test Mode and the Error Log display Table 3 14 Diagnostic Information Menu DIAGNOST
29. Bill Acceptor Faults Bill Acceptor Disconnected Bill Stacker Removals Bill Stacker Full 5 Consecutive Bills Rejected PRBESBBSBESESEPESBSEPSESES Play 5 Lines Press to display previous meter screen Service Press to return to previous menu Operator Key Turn off to exit The following events are recorded in the Security Meters Main Door Accesses Cash Box Accesses Logic Door Accesses 3 20 Incremented when the main door is opened Incremented when the cash box door is opened Incremented when the logic security cage is opened rrenean itevices USA Revision 02 USA 540MVP Video Service Manual Bill Acceptor Door Accesses Mechanical Meters Disconnected Printer Faults Printer Disconnected Paper Depleted Faults Coin Optic Faults Coin Acceptor Faults Coin Diverter Faults Reverse Coin Attempts may also be referred to as Yo Yo attempts Illegal Coin Out Hopper Empty Hopper Jammed Hopper Disconnected Bill Acceptor Faults Bill Acceptor Disconnected Bill Stacker Removals Bill Stacker Full 5 Consecutive Bills Rejected USA Revision 02 Machine Modes Incremented when the belly panel door is opened Incremented if the meter board is disconnected Incremented when the printer indicates that an internal fault occurred Incremented when the printer is detected as being disconnected Incremented when the printer indicates that the paper roll has been completely
30. IC INFORMATION MENU Self Test Mode Event Log Play Line Press to select next item Play 5 Lines Press to select previous item Play 10 Lines Press to choose selected item Service Press to return to previous menu Operator Key Turn off to exit Self Test Mode Self Test Mode addresses the repair and maintenance tasks for the machine The items on the Self Test Mode Menu are designed to test various machine components and features The Self Test screen is displayed below rrenean itevices 3 24 USA Revision 02 USA 540MVP Video Service Manual Machine Modes Self Test Mode can only be entered when the following conditions are met otherwise a warning screen will be displayed Credit is zero Main door is open No other lockups active and No game is currently in progress Table 3 15 Self Test Mode Menu SELF TEST MODE MENU Lamp Test Sound Effect Test Coin Entry Test Combination Test Hopper Test Factory Test Monitor Test Printer Test Button Test Play 1 Line Press to select next item Play 5 Lines Press to select previous item Play 10 Lines Press to choose selected item Service Press to return to previous menu Operator Key Turn off to exit Lamp Test This screen allows the operator to test the pushbutton lamps animation lamps and light tower lamps The state of individual lamps can be set to either on off flashing slow or flashing fast The operator can then observe the lamps to verify co
31. IN OUT or HOPPER JAMMED Take the following action 1 2 3 4 Open the cabinet door and switch OFF the machine Clear any jammed coins from the hopper photo optic detector Check that the hopper coin chute is aligned with the slot in the reflector panel Switch ON the machine and close and lock the cabinet door The machine will automatically reset after the door is closed Hopper Photo optic PE Second Coin Wipe off Spring ricenicas itevices USA Revision 02 USA 540MVP Video Operator Manual Day to Day Operations 4 4 4 Bill Acceptor If a note jams in the bill acceptor it will automatically try five times to reverse the note out of the bill acceptor If the automatic clearance fails the machine will lock up and display a fault mode message The intelligent bezel will also signal a fault by illuminating the first pair of greens LEDs The Bill Acceptor is controlled by complex electronics Unqualified personnel must not interfere with the unit The scanning and transport channel of the bill acceptor passes currency directly to the stacker Should a note become lodged within the scanning channel the following steps will enable the jam to be cleared Ensure the power is turned off before any maintenance procedures are carried out on the bill acceptor stacker and dual cage doors To clear a jam in the bill acceptor refer to Figure 4 6 and Figure 4 7 1 Open the cabinet d
32. Inc New Jersey 2168 NW 82nd Ave Miami Florida 33126 USA 5047 Tremont Ave Egg Harbor Township NJ 08234 Tel 1 305 594 2881 Fax 0015 1 305 594 9022 Tel 1 609 407 9330 Aristocrat Inc Michigan Hanson Distributing Co P O Box 126 Buckley MI 49620 0126 Suite 1 9201 Penn Ave S Bloomington MN 5431 Tel 1 616 269 4088 Tel 1 800 572 2463 Aristocrat Inc Oregon Vista Gaming Colorado 05670 Maple Drive Florence OR 97439 20021 Golden Gate Canyon Rd Golden CO 80403 Tel 1 541 997 5851 Tel 1 303 279 0180 Aristocrat Inc Mississippi 295 Hwy 90 Unit 13 Bay St Louis MS 39520 Tel 1 601 467 9342 vi USA Revision 02 USA 540MVP Video Operator Manual Table of Contents Table of Contents General Description 1 1 1 1 Physical Description ica 1 1 1 2 Basic Operation iuuiiciiiiaizie iii 1 7 WE Ray V CERO RR RR RR RR RE Teo 1 8 1 2 2 Operator Mode 1 9 1 3 Specifications scsi nice aa 1 11 Installation 2 1 2 1 Pre Installation Requirements rrrerieeeiene 2 1 2 2 Inspection on DElivery rriiieii eine 2 5 2 3 Installation Procedure ricer 2 5 ede dy MVIOUNIUING RR RS RETI RARE RNRP SERIETA 2 5 2 3 2 Pre start Connections Checks and Power Up 2 6 2 3 3 Commissioning the Machine i 2 8 Machine Modes 3 1 3 1 Modes of Operationt i 3 1 3 2 Play Mod
33. OFF ON FAST FLASH Tilt SLOW FLASH OFF SLOW FLASH FAST FLASH Hand Pays SLOW FLASH SLOW FLASH SLOW FLASH FAST FLASH 3 2 5 3 8 The Light Tower indicates one of four possible machine states The IDLE state the default state when no other state exists The SERVICE state when the Service button has been being pressed and it is lit The TILT state the machine will be considered to be in this state when one of the following conditions exists a lockup fault condition excluding Main Door Open and the Handpays state such as Logic Door Accesses or Bill Acceptor Error anon lockup fault condition such as Bill Stacker Full or Printer Paper Low The HANDPAYS state exists when one of the following conditions occur a Jackpot lockup a Cancelled Credit lockup or a Progressive Link Jackpot lockup After the Main Door has been closed the bottom tier light should remain lit unless it is otherwise flashing until the start of the next game Pushbuttons A typical layout of the pushbuttons is shown below The pushbuttons are labelled and have the following functions CASHOUT SERVICE PLAY 1 5 10 15 20 LINES BET 1 2 3 5 10 CREDITS TAKE WIN GAMBLE and RED and BLACK which refer to features of the gamble option USA Revision 02 USA 540MVP Video Service Manual Machine Modes Each pushbutton has a lamp behind it that may either be lit unlit flashing or flashing at double speed dep
34. OIN ACCEPTOR FAULT COIN OPTIC FAULT Belly Panel Door is detected as being open Coin Sense pulse from the coin acceptor is longer than expected indicating a fault in the unit A coin is covering the photo optic in the Comparator Sensor Assembly or the unit is faulty AKO RAT Close Bill Acceptor door Open Main door check the coin comparator and the sensor assembly close Main door Open Main door check coin chute for jammed coins close Main door USA Revision 02 USA 540MVP Video Operator Manual HOPPER BILL ACCEPTOR MESSAGE REVERSE COIN IN Yo Yo HOPPER DISCONNECTED ERROR CONDITION Coin stringing fault Occurs when a coin has passed upwards through the Comparator Sensor Assembly Hopper is detected as being disconnected Machine Conditions RESET PROCEDURE Open Main door check coin comparator and sensor assembly close Main door Open Main door check hopper is correctly connected close Main door HOPPER EMPTY Hopper empty Refill the hopper Open main door refill hopper close main door HOPPER JAM A coin has become jammed in the hopper optic or mechanical mechanism Open the main door and remove any such coins Open Main door clear the jam close main door CALL ATTENDANT ILLEGAL COIN PAID CALL ATTENDANT BILL ACCEPTOR ERROR A coin was detected passing the coin out optic when it shouldn t have been The BACC has det
35. P Video Operator Manual 6 1 2 Machine Lockup The gaming machine has an extensive system of self monitoring and should any abnormal conditions be detected the machine will automatically lockup i e activate fault mode In fault mode the game message area displays guidance information and the game is disabled to prevent any further player interaction Fault mode conditions are dealt with via the Operator Mode Current Lockup Menu Entry to the Current Lockup screen is achieved by turning the Audit Operator key switch ON and selecting Current Lockup from the Operator Mode Menu The Current Lockup screen is displayed and the conditions requiring attention are highlighted by the symbol See Table 6 1 Each lockup condition has an associated help screen that provides information on the cause of the lockup and the procedure for resetting it A summary of the lockup help comments is given in Table 6 2 Table 6 1 Current Lockup Screen Display CURRENT ACTIVE LOCKUPS Coin Faults Attendant Handpay Cash Out Handpay Jackpot Win Win Handpay Mystery Handpay Memory Errors 3 Way Memory Error GameEPROMSs Changed Self Audit Error Machine Options DIP Switch Settings Mikohn Faults Mikohn Disconnected Mikohn Comm Error Door Faults Main Door Open Logic Door Open Cashbox Door Open Bill Acceptor Door Open Coin Acceptor Fault Coin Jam optic Fault Yoyo Coin Diverter Fault Hopper Faults Hopper Empty Hopper Jammed Ille
36. Press to choose selected item Service Press to return to previous menu Operator Key Turn off to exit Approval from the jurisdictional authority is required before the items in the Machine Options screen can be changed The logic door must be open to save changes to machine options AKO eat USA Revision 02 USA 540MVP Video Service Manual Machine Modes Table 3 28 Operator Setup Mode Machine Options Display MACHINE OPTIONS The Logic Door must be opened to complete the change MACHINE ID 000123 ACCEPT 1 NOTES MIKOHN GAME ADDRESSO ACCEPT 2 NOTES YES ACCEPT 5 NOTES BLACK BUTTON Black and Maxbet ACCEPT 10 NOTES MAX BET LIMIT 9999999 ACCEPT 20 NOTES HAND PAY LIMIT 200 00 ACCEPT 50 NOTES MAX CREDIT LIMIT 1200 00 ACCEPT 100 NOTES MAX BACC LIMIT 100 00 BET BUTTON Continuous ENABLE BILL JACKPOT JACKPOT WIN LIMIT CREDIT 100000 HOPPER PRINTER Hopper select JACKPOT BELL LIMIT CREDIT 100000 JACKPOT BELL TRIGGER TRIGGER AT LIMIT Play 10 Lines Press to increment a digit Play 15 Lines Press to select another digit Play 1 Line Press to select next option Play 5 Lines Press to select previous option Play Bet 1 Credit Press to save new setting Service Press to return to previous menu Operator Key Turn off to exit Explanation of Terms MACHINE ID a number between 0 and 999999 MIKOHN GAME ADDRESS a number between 1 and 32 or DISABLED GAMBLE enables disables gamble option if availa
37. Service Mode Turn Reset Key to reset lockups detected in Out of Service Mode 3 3 6 Current Lockup Menu Items The gaming machine has an extensive system of self monitoring and should any abnormal conditions be detected the machine will automatically enter a lockup condition In lockup the game is disabled to prevent any further player interaction and the game message area displays guidance information Lockup conditions are handled by the Operator Mode Menu item Current Lockup The menu is displayed and the conditions requiring attention are highlighted by the characters Each lockup condition has an associated help screen outlining the procedure for fixing the fault The Current Active Lockup Menu is shown below followed by a summary of the associated help screens ARKTOCRAT 3 42 eran USA Revision 02 USA 540MVP Video Service Manual Machine Modes Table 3 44 Current Lockup Screen Display CURRENT ACTIVE LOCKUPS Attendant Handpay Cash Out Handpay Jackpot Win Win Handpay Mystery Handpay Memory Errors 3 Way Memory Error GameEPROMSs Changed Self Audit Error Machine Options DIP Switch Settings Mikohn Faults Mikohn Disconnected Mikohn Comm Error Door Faults Main Door Open Logic Door Open Cashbox Door Open Coin Faults Coin Acceptor Fault Coin Jam optic Fault Yoyo Coin Diverter Fault Hopper Faults Hopper Empty Hopper Jammed Illegal Coin Out Hopper Disconnected Bill Acceptor Bill Ac
38. Setup PROGRESSIVE LEVEL SETUP Mikohn Address Disabled Protocols Selected Type 25 Serial Link Id 1 Winning Combinations Levels Mystery Pay JP5 Play 10 Lines Press to increment a digit Play 15 Lines Press to select another digit Play 1 Line Press to select next option Play 5 Lines Press to select previous option Play Bet 1 Credit Press to save new setting Service Press to return to previous menu Operator Key Turn off to exit Location Name Setup This screen allows the operator to enter the name of the venue This name is displayed in the Machine Identification Screen and is printed on cash tickets and metering tickets Table 3 31 Venue Name Setup VENUE NAME SETUP Venue Name Casino Name Play 1 Line Press to select next character Play 5 Lines Press to select previous character Play 10 Lines Press to increment the selected character Play 15 Lines Press to decrement the selected character Bet 1 Credit Press to save the current venue name Service Press to return to previous menu Sound System Setup This screen allows the operator to change the volume setting of the machine and to hear all the sound effects used by the machine ApKTOCRAT USA Revision 02 eenean stento 3 35 Machine Modes USA 540MVP Video Service Manual Table 3 32 Sound System Setup SOUND SYSTEM TESTS Play 1 Line Press to increase column Play 5 Lines Press to decrease volume Play 10 Lines Press to play machine tu
39. aintenance Service Manual Primarily intended for service technicians The Service Manual e gives a general overview of the hardware and software e provides instructions for installation and fault finding e describes in detail each of the major components of the machine Parts Catalogue Primarily intended for operators and service technicians It enables operators and service technicians to order machine parts The Parts Catalogue e shows an illustration of each of the components of the machine e links each illustration with a part number ARKTOCRAT USA Revision 02 iii Preface USA 540MVP Video Operator Manual This page intentionally left blank ArKTOCRAT Gerace USA Revision 02 USA 540MVP Video Operator Manual Foreword How To Use This Manual Purpose of the Manual This manual provides procedures for the operation of the gaming machine Machine installation service and repair must be carried out by licensed technicians Warnings Cautions and Notes USA Revision 02 WARNING A warning immediately precedes an operating procedure or maintenance practice which if not correctly followed could result in personal injury or loss of life CAUTION A caution immediately precedes an operating procedure or maintenance practice which if not strictly observed could result in damage to or destruction of the equipment or corruption of the data
40. ation METERS and MEMORY DOOR SECURITY COIN HANDLING 6 6 Table 6 3 Typical Lockup Messages Fault Conditions and Corrective Actions MESSAGE MEMORY ERROR ERROR CONDITION 3 Way Metering SRAM is corrupted RESET PROCEDURE Enter the Operator Mode and follow the instructions on screen MEMORY ERROR GAME EPROMS CHANGED The Game EPROMs are not identical to those previously installed Enter the Operator Mode and follow the instructions on screen MEMORY ERROR MACHINE OPTIONS The machine options stored in EEPROM have been corrupted Enter the Operator Mode and check the information saved in the Machine Options screen Follow the instructions on screen to reset the machine MEMORY ERROR SELF AUDIT ERROR This error occurs when an error is detected in the meters that account for all money in and out of the machine Enter the Operator Mode and follow the instructions on screen MECHANICAL METERS DISCONNECTED DOOR OPEN MAIN The mechanical meters have been disconnected or are faulty Main door is detected as being open Reconnect mechanical meters Check looming and sockets Close Main door DOOR OPEN LOGIC CAGE Logic door is detected as being open Close Logic door If door is already closed then open and close the door DOOR OPEN CASH BOX Cashbox door is detected as being open Close Cashbox door DOOR OPEN BILL ACCEPTOR C
41. ault enter the Machine Options setup menu Set options as required then save options Mikohn Disconnected Open the main door check loom and reconnect the Mikohn or close the main door or disable the Mikohn Game Address from the Machine Option Menu Mikohn Comm Error Caused due to 5 transmission failures open the main door close the main door Main Door Open To reset this fault close the Main Door Logic Door Open To reset this fault close the Logic Cage Door Cashbox Door Open To reset this fault close the Cashbox Door Bill Acceptor Door Open To reset this fault close the Bill Acceptor Door Note Requires the Bill Acceptor Door and the Belly Panel Door to be closed Coin Acceptor To reset this fault open main door correct problem then close main door Coin Optic Fault To reset this fault open main door correct problem then close main door Yoyo To reset this fault open main door correct problem then close main door Coin Diverter Fault To reset this fault open main door correct problem then close main door Dip Switch Settings To reset this fault power the machine off Set the legal coin and credit values Power the machine on Return to Operator Mode Menu and reset the static RAM Hopper Empty Check if the hopper is empty if so refill the hopper Open main door correct problem then close main door Hopper Jammed Open main door clear the reason for t
42. ay Mode the machine e shows game displays in readiness for player operation e carries out gameplay e continuously monitors and records play activities e continuously runs the self test processes e displays comments and guidance for players operators and technicians USA Revision 02 Fresm cat rinvio 3 3 Machine Modes USA 540MVP Video Service Manual CREDIT BET WIN an 12 2 12 Credit Press gamble for double up ele co EE a e CONOSCE ai Mk5V132 Figure 3 1 Typical Format of Game Display Figure 3 1 shows the format of a game display The symbols on the screen will vary depending on the particular game software being used The CREDIT BET and WIN game meters show the number of credits applicable at the current stage of the game Comments appear in two message lines to guide players and operators as the game progresses Machine conditions including security alerts are also displayed in the message area Examples of comments are Game Over Main Door Open Coin Diverter Fault COMBINATION TEST Lockup fault messages are listed in Section 3 3 8 Fault Mode Current Lock Menu In Play Mode the machine operates with full security features For example the machine monitors operations and alerts operators should malfunction or tampering occur Electronic meters and electromechanical meters if fitted record details of gameplay and machine operat
43. ber is shown on the BET meter on the video display A beep sound is heard when any of the BET playbuttons are pressed The reels then start to spin and after a short interval come to rest When the spinning reels stop the line combinations are evaluated If the result is a winning combination a selected win tune is played The video display shows the number of credits won in the WIN meter Some games incorporate a win gamble feature that provides players with the chance to double their WIN amount This feature is initiated by pressing the GAMBLE pushbutton The GAMBLE feature may be selected a maximum of five times in succession If players do not wish to gamble their WIN they may press the TAKE WIN button to add the WIN to the CREDIT meter Due to the limit on the number of coins that can be held in the hopper as well as other payout considerations there is a limit to the number of coins that the machine can pay out This is called the Hopper Limit and is set via the Operator Mode Menu Operator Setup Selections screen A player can collect coins up to the Hopper Limit amount by pressing the CASHOUT pushbutton When the CASHOUT button is pressed the machine prevents functions such as gameplay and entry of currency until the hopper has dispensed the coins into 3 5 Machine Modes USA 540MVP Video Service Manual the coin tray The hopper photo optic detector counts the coins being dispensed The CREDIT meter decrements to zero Wh
44. ble and applicable MAX BET LIMIT limit for maximum bet HAND PAY LIMIT limit for hand pay JACKPOT WIN LIMIT the Jackpot Win Limit is the maximum win for one game that does not need to be verified by an attendant in the form of a Jackpot Handpay JACKPOT BELL LIMIT the Jackpot Bell Limit is the minimum win for one game that will cause the jackpot bell to be activated MAX CREDIT LIMIT the Max Credit Limit is the maximum value of credits that can be stored on the credit meter by the player ACCEPT NOTES the bill acceptor can be programmed to accept only specified denominations The DIP switches on the bill acceptor should be configured to match these settings ENABLE BILL ACCEPTOR enables disables the Bill Acceptor ricamicas itevices USA Revision 02 3 33 Machine Modes USA 540MVP Video Service Manual To save the changes made to the machine options press the save button Changes to all the machine options will be saved in this way The Logic Door must be open at the time otherwise the changes will not be saved To exit from the machine options screen without saving any of the changes made press the return to previous menu button Machine DIP Switch Settings This screen displays the functions of the two 8 bit DIP switch banks on the I O Driver Board The first DIP switch bank allows the coin token value and the base credit value of the machine to be set These values can only be reset during initial setup or du
45. ceptor Internal View 1 7 Figure 1 3 Basic Game Operation in Play MOdEe i 1 12 List of Tables Table 1 1 Video Gaming Machine Modules Table 1 2 Machine Keys scciscicecsncssciosnersenesnerseveenesneseenenses Table 1 3 Physical Characteristics Table 1 4 Power Requirements Table 1 5 Environment Table 1 6 Compliances 5 ARSTOCRAT USA Revision 02 USA 540MVP Video Service Manual General Description 1 1 Physical Description The Aristocrat MVP Video Gaming Machine is the latest model of a range of advanced gaming machines that incorporates the following features Advanced high performance electronics based on ARM RISC technology Advanced software enabling a wider variety of games and simpler machine operations Complete range of machine attachments enabling note and coin currency communication links progressive systems and custom options Comprehensive security options Modular design and construction A multi voltage power supply assembly Easier servicing and maintenance High resolution video displays advanced animation and graphics and improved sounds and tunes Variety of aesthetic cabinet types colours and game and score displays The machine is assembled from various sub assemblies and major components modules which are described in detail in other chapters of this manual Figure 1 1 shows a typical external view of the machine with a bill acce
46. ceptor Error Signature Error Bill Acceptor Failed Stacker Full Stacker Removed Bill Acc OOS Printer Faults Printer Disconnected Printer Fault Paper Depleted Miscellaneous Battery Low Meters Disconnected Out of Service Bill Acceptor Door Open The characters are next to active lockups Play 1 Line Press to select next lockups Play 5 Lines Press to select previous lockups Cashout Press to see selected lockup help Service Press to return to previous menu Operator Key Turn off to exit USA Revision 02 3 43 Machine Modes USA 540MVP Video Service Manual Table 3 45 Lockup Help Displays CURRENT ACTIVE LOCKUP HELP SCREENS Lockup HELP Screen Explanation and Advice Cash Out Handpay To reset Complete any relevant book work and turn Reset Key on then off Jackpot Win To reset Complete any relevant book work and turn Reset Key on then off Win Handpay To reset Complete any relevant book work and turn Reset Key on then off Mystery Handpay To reset Complete any relevant book work Turn the Reset Key on then off Wait for the Mikohn equipment to reset Three Way Memory Error To reset this fault Follow the instructions at the main menu Game Eproms Changed To reset this fault Follow the instructions at the main menu Self Audit Error To reset this fault Follow the instructions at the main menu Machine Options Setup To reset this fault enter the Machine Options setup menu Se
47. dd mm yy dd mm yy dd mm yy dd mm yy dd mm yy ZBomrannewnero ERROR LOG Time hh mm hh mm hh mm hh mm hh mm hh mm hh mm hh mm hh mm 1 Error Type Main Door Open Operator Mode Entered Cash Credit Hand Pay 15 60 Play 1 Line Press to scroll forward by one line Play 5 Lines Press to scroll backward by one line Play 10 Lines Press to scroll forward by one page Play 15 Lines Press to scroll backward by one page Cash Out Press to display extra information if available Service Press to return to previous menu Operator Key Turn off to exit USA Revision 02 Ars ear 3 31 Machine Modes USA 540MVP Video Service Manual 3 3 4 Operator Setup Selections 3 32 Machine Options The Machine Options Setup screen allows the operator to control and change some aspects of machine operation Options are selected and changed by following the on screen guidance and pressing the appropriate pushbuttons The machine options are stored in the first EEPROM on the Main Board The Operator Setup Selections menu gives the operator access to configurable options of the gaming machine Table 3 27 Operator Setup Selection Menu OPERATOR SETUP SELECTIONS MENU Machine Options DIP Switch Settings Progressive Level Setup Location Name Setup Sound System Setup Real Time Clock Setup Player Message Setup Play 1 Line Press to select next item Play 5 Lines Press to select previous item Play 10 Lines
48. door reconnect the mechanical meters then close the logic door and the main door Out of Service To exit turn the Operator Mode Key on After exiting from Out of Service mode the Out of Service lockup can be cleared by turning the Reset Key on and off USA Revision 02 6 3 Machine Conditions USA 540MVP Video Operator Manual 6 1 3 Door Access and Alarm Sound The main door cash box door logic cage door and belly panel door are monitored by battery backed mechanical security switches When one of these doors is opened the following actions occur e one of the following messages will appear on the screen MAIN DOOR OPEN CASH BOX DOOR OPEN BILL ACCEPTOR DOOR OPEN LOGIC DOOR OPEN e the alarm sound is heard e one of the following lockups occurs MAIN DOOR OPEN CASH BOX DOOR OPEN BILL ACCEPTOR DOOR OPEN LOGIC DOOR OPEN e gameplay is suspended one of the following electronic Diagnostic Meters is incremented MAIN DOOR ACCESSES CASH BOX ACCESSES BILL ACCEPTOR ACCESSES LOGIC ACCESSES The condition is reset by closing the appropriate door Alarm Sound Level The volume of machine game and operational sounds can be adjusted via Operator Mode Operator Setup Selections Menu gt Sound System Setup 6 1 4 Intelligent Bezel The bill acceptor bezel display helps players to correctly align notes for insertion and indicates bill acceptor faults to operators To facilitate recognition of the
49. e uiiii iii ia 3 1 3 2 1 Player Operation i 3 3 d 2 2 Video Display irc scada load 3 5 3 23 SOUNDS and TUNES aaa 3 5 3 24 LightToweti arci cora daga aaa aaa 3 6 925 PUSADUTONS siii lei aiar arena 3 6 3 2 6 Machine Self MOonitoring i 3 7 3 2 7 Electronie Motor Sns elia pippa piani 3 10 3 3 OperatorMode iiiiiiiiiieia 3 11 3 3 1 Machine Identification ee eee eee eter eeeee tees tees teaeeeee 3 13 3 3 2 Metering Information ee eee eect eee eeeee tees tease eeaeeeee 3 13 3 3 3 Diagnostic Information MENU 3 22 3 3 4 Operator Setup Selections 3 30 ARKTOCRAT erecaman USA Revision 02 VII Table of Contents USA 540MVP Video Operator Manual 3 3 5 Miscellaneous MENU ii 3 35 3 3 6 Current Lockup Menu Items 3 40 Day to Day Operations 4 1 4 1 Opening and Closing Cabinet Door 4 1 4 2 Switching Machine On or Off ssssseseeeesseeseenseeeeseeees 4 2 4 3 Refilling Hopper rrccriee eee iene 4 3 4 4 Clearing Coin and Note JamS rrrrrreriiee iene 4 4 4 4 1 Coin Comparator ii 4 4 4 4 2 Coin Chute Assembly i 4 5 4 4 3 Hopper Photo optic Detector and Coin Chute 4 6 AAA BMA COPO sci r aeaaee eaaa naa aa aaa a A Sa a A a aa REE 4 7 4 5 Cance
50. e main door If a fault such as Hopper empty jammed etc occurs a message is displayed on the screen Table 3 18 Hopper Test Screen TEST MODE HOPPER TEST Hopper Test Payout n Coin Reinserted n Last Hopper Event none Cashout Press to activate payout Service Press to return to previous menu Operator Key Turn off to exit Monitor Test This screen display allows a range of tests to be conducted on the video monitor The operator inspects the display to display whether the tests have been passed or failed The available monitor tests are described below Table 3 19 Video Monitor Test Screen TEST MODE VIDEO MONITOR TEST MENU Screen Frame Test Vertical Regularity Test Tilt Test Horizontal Regularity Test Horizontal Curvature Test Red Colour Purity Test Vertical Curvature Test Green Colour Purity Test Geometrical Linearity Test Blue Colour Purity Test Barrel Distortion Test Basic Colours Test Screen Regulation Test Mode Colours Test Press 1 Line Press to select next test Press 5 Lines Press to select previous test Press 10 Lines Press to choose selected test Service Press to return to previous menu Press Any Button to exit chosen test USA Revision 02 3 27 Machine Modes Screen Frame USA 540MVP Video Service Manual Displays a white rectangle on the extremities of the screen Tilt Displays the screen frame with a vertical line and a horizontal line halfway across the screen
51. eaning Avoid handling the second coin wiper spring If bent it may cause an incorrect coin payout and the machine to lock up with the message ILLEGAL COIN OUT displayed Remove any dust and dirt from the hopper photo optic with a soft paint brush or blow it away using a straw refer to Fig 5 5 D ARKTOCRAT ere 5 6 USA Revision 02 USA 540MVP Video Operator Manual Care and General Maintenance 5 5 5 5 1 5 6 5 6 1 5 6 2 USA Revision 02 Hopper Photo optic 7 N Second Coin Wipe off Spring MkSV062_ Figure 5 5 Hopper Photo optic Coin Comparator Removing and Replacing Refer to Clearing Coin and Note Jams in the chapter Day to Day Operations Bill Acceptor Unit The bill acceptor requires a small amount of regular attention to maintain operations A service technician will be required if machine malfunction occurs Removing and Replacing Refer to Clearing Coin and Note Jams in the chapter Day to Day Operations Maintenance The bill acceptor and stacker requires only a minimal amount of care which can be provided while the units are in the operating position Occasional wiping of the plastic bezel surface with a soft cloth dampened with a 90 solution of isopropyl alcohol is all that is required to remove surface deposits and smudges we ArKTOCRaT Care and General Maintenance 5 8 USA 540MVP Video Operator Manual CAUTION Caution must be exercised no
52. ect Miscellaneous gt Reset Bills in Stacker Table 3 7 Bill Acceptor Information Display BILL ACCEPTOR INFORMATION NUMBER OF NOTES RECEIVED LAST FIVE NOTES RECEIVED 1 Notes Received Last Nothing 2 Notes Received Second Last Nothing 5 Notes Received Third Last Nothing 10 Notes Received Fourth Last Nothing 20 Notes Received Fifth Last Nothing 50 Notes Received 100 Notes Received Total Value of Notes Received n nn ncredits Bills In Stacker n Bills Validated n Bills Rejected n Change Credits Obtained nn Service Press to return to previous menu Operator Key Turn off to exit we ARKTOCRAT USA Revision 02 3 19 Machine Modes USA 540MVP Video Service Manual Security Meters The Security Meters record the number of occurrences of specific security accesses and machine faults Table 3 8 Security Meters Display Page 1 SECURITY METERS Main Door Accesses Cash Box Accesses Logic Door Accesses Bill Acceptor Door Accesses Mechanical Meters Disconnected Printer Faults Printer Disconnected Paper Depleted Faults Play 1 Line Press to display next meter screen Service Press to return to previous menu Operator Key Turn off to exit Table 3 9 Security Meters Display Page 2 Example SECURITY METERS Coin Optic Faults Coin Acceptor Faults Coin Diverter Faults Reverse Coin Attempts Illegal Coin Out Hopper Empty Hopper Jammed Hopper Disconnected
53. ected an internal fault Open Main door check hopper is correctly connected close Main door Open the Main door service or replace the Bill Acceptor and close the Main door BILL ACCEPTOR FAULT The BACC has detected a fault A bill maybe blocking the bill entry slot or stacker entry or stacker may be jammed NON LOCKUP FAULT Open the Main door remove any jammed notes from the Bill Acceptor close the Main door BILL ACCEPTOR DISCONNECTED Bill Acceptor disconnect or broken NON LOCKUP FAULT Check or reconnect the Bill Acceptor wiring harness BILL STACKER FULL Bill stacker has jammed due to being too full NON LOCKUP FAULT Open the Belly Panel Door empty stacker and reset BACC meters by entering Operator Mode and completing the Bill Stacker Reset procedure replace stacker and close the door 5 BILLS REJECTED 5 Consecutive bills rejected NON LOCKUP FAULT Open and close the Main door or insert a valid bill CALL ATTENDANT STACKER USA Revision 02 Bill stacker removed AKO RAT een Open Belly Panel Door replace stacker and close the door 6 7 Machine Conditions PRINTER HANDPAYS 6 8 MESSAGE REMOVED PRINTER FAULT USA 540MVP Video Operator Manual ERROR CONDITION Printer has detected an internal fault RESET PROCEDURE Open main door service printer and close the main door PRINTER DISCONNECTED Pr
54. ed to fill the hopper b Open the cabinet door If the jurisdiction requires that the hopper be weighed turn OFF the machine before removing the hopper c Place the coins in the hopper and close and lock the cabinet door d In some markets the hopper refill amount must be recorded in the machine memory To do this insert and turn the Audit Key to enter Operator Mode select Record Refill may be under Miscellaneous Operations and press the appropriate buttons to record the refill amount Turn the Audit key back to return to Play Mode e Record the number of coins placed in the hopper in the refill register 3 Where the Operator permits monitor gameplay operations for any faults a For machines that accept bank notes insert a valid bank note in good condition and confirm that it is accepted and credited correctly If the bank note is not accepted on the second attempt repeat the test on another note If the second bank note is also rejected refer to the Fault Finding section in the Bank Note Acceptor chapter of the Service Manual b For machines that accept coins check that coins are accepted credited and paid out correctly ARKTOCRAT Revision 04 USA Revision 02 USA 540MVP Video Operator Manual Installation Retrieve bank notes and coins inserted during testing 4 Machines operating on a network system may now be connected and installed onto the network For installation procedure refer to the manual for
55. eeeeeeneenersanernnenenneneeners 6 2 6 1 3 Door Access and Alarm Sound ii 6 4 6 1 4 Intelligent Bezel ei 6 4 6 2 Message Displays and Conditions rrrenn 6 6 Glossary Index ARKTOCRAT erecaman USA Revision 02 IX Table of Contents List of Figures Figure 1 1 Figure 1 2 Figure 1 3 Figure 2 1 Figure 2 2 Figure 2 3 USA 540MVP Video Operator Manual Typical MVP Video Gaming Machine with Bill Acceptor External View i 1 4 Typical MVP Video Gaming Machine with Bill Acceptor Internal VIEW i Basic Game Operation in Play Mode Machine DIMENSIONS i Machine Dimensions Low Boy with Hard Meters Machine Footprint and Clearances Figure 2 4 Coin Comparator CC 62 SHOWN Figure 3 1 Figure 3 2 Figure 3 3 Figure 3 4 Figure 3 5 Figure 4 1 Figure 4 2 Figure 4 3 Figure 4 4 Figure 4 5 Figure 4 6 Figure 4 7 Figure 4 8 Figure 5 1 Figure 5 2 Figure 5 3 Figure 5 4 Figure 5 5 Figure 6 1 Typical Format of Game Display i Centre Line and Multi Line Combinations Typical Pushbutton Layout ii Operator Mode Menu Displays Typical Structure Examples of Typical Printer TICKEtS n Cabinet Key Locations i Switching Machine On or Off
56. en a player presses the CASHOUT pushbutton and the value of the game credits is greater than the Hopper Limit the message Call attendant Cancel Credit 99 99 is displayed 99 99 is the value of credits to be paid out the attendant hand pays the value of the credits and then resets the machine by turning the Jackpot Key ON then OFF the message Credits paid out 99 99 is displayed on the screen the CANCEL CREDIT electronic meters and electromechanical meters record the number of credits paid out the game CREDIT on the screen and the CREDIT electronic meters are reset to Zero LI ARKTOCRAT ricemicas teeven USA Revision 02 USA 540MVP Video Service Manual Machine Modes Types of Games Machines generally have one of three game types multiplier multiline and multiline multiplier Multiplier A multiplier game allows a player to gamble more than one credit per game on a single winning line Each additional credit gambled generally multiplies the value of the prize by the value of the credits staked Multiline A multiline game allows a player to specify multiple lines on which to bet for a winning combination The win total is calculated by adding each of the win lines CES IE ROAD PR Pv 1 ARIA TP Pak gt hb Ya bb VO G7 VND1006 3 2 2 3 2 3 USA Revisi
57. ending on the circumstances and the machine mode Play 10 Play 15 f Play 20 Lines Lines Lines Bet 10 Bet 3 Bet 5 Take Credits fl fi credits f Credits Win Per Line Per Linel BLACK Figure 3 3 Typical Pushbutton Layout Cash Out Button The enabled Cash Out button is used to initiate a player credit payout from the machine in the form of a hopper pay a printer cash ticket or a cancel credit handpay procedure The Cash Out button will be disabled if there is no credit on the credit meter a hopper payout is in progress or the machine is in the process of playing a game Otherwise this button will be lit to indicate it is enabled Service Button 3 2 6 This button is used by the player to request service Pressing this button will toggle the button lamp on and off and will toggle the Service tier of the light tower on and off The Service tier of the light tower is also used to signal non lockup errors The on screen error message is cleared by pressing the Service button again The error is cleared when the fault has been corrected The following faults are non lockup faults Bill acceptor disconnected fault Bill stacker fault Bill stacker full 5 Bills rejected Printer paper low Machine Self Monitoring Self test USA Revision 02 When the machine is switched on it automatically initiates a self test that continues in the background as long as the machine is in play mode During the self te
58. eplay without using currency USA 540MVP Video Service Manual General Description 1 2 1 Play Mode When in Play Mode the machine operates security and audit features runs self checking and testing continuously permits gameplay monitors and records gameplay activities continuously displays comments and guidance for players operators and technicians Basic machine operation in Play Mode is shown in Figure 1 3 Depending on the machine configuration credits may be registered by inserting coins tokens or bank notes or by using a cashless system With a cashless system credits are transferred to and from the machine through either a computer link or a smart card The machine has security features for screening the currency tendered to ensure that only valid currency is accepted If the currency is accepted by the machine the playbuttons on the mid trim become active and flash The player may then insert more currency play a game by pressing one of the flashing playbuttons or have the machine return the current credit total by pressing the CASHOUT pushbutton The player determines how many credits to wager by pressing one of the BET playbuttons and the BET meter on the display screen shows the credits wagered Once the player starts a game by pressing one of the active playbuttons the machine runs the game sequence and displays the outcome on the screen If the result is a winning combination the player may gamble the wi
59. er Magnetic Read Head Upper Guide Oe Ce Location Pins Optical Scanners Self aligning Pressure Roller Connector Bezel to Stacker Figure 4 7 Bill Acceptor 4 5 Cancelling Credit When a player has credit that is below the preset Hopper Payout Limit and the player presses the Cash Out button the machine dispenses the credit amount into the chip tray However when a player s credit exceeds the preset Hopper Payout Limit and the player presses the Cash Out button the machine locks up When this occurs the machine provides an alert in the following way e The machine displays the message CANCEL CREDIT e The machine plays a distinctive tune Take the following action 1 In the payout book record the CREDIT amount displayed on the screen 2 Pay the player or direct the player to collect the credit amount from the cashier 3 Reset the machine by inserting the Jackpot Key and turning it 90 clockwise then back again This cancels the credit ARKTOCRAT USA Revision 02 4 9 Day to Day Operations USA 540MVP Video Operator Manual 4 6 4 7 4 7 1 4 7 2 4 10 If the amount of credit available does not equate to whole coins the hopper pays out the whole coin amount and the player may either play off the balance of credits or collect the balance as a book payout Resolving Disputed Win Claims Verifying a player s claim may require the attendance of club
60. ernals ARKTOCRAT ere USA Revision 02 USA 540MVP Video Operator Manual Machine Conditions 6 1 6 1 1 USA Revision 02 Chapter 6 Machine Conditions and Messages Machine Alerts The gaming machine functions with a variety of operational alerts that provide for security customer service and maintenance events The machine responds to events by showing messages in the game display by causing a machine lockup and by sounding an alarm The intelligent bill acceptor bezel also provides an indication of certain machine conditions and lockups Machine alerts and messages can vary between jurisdictions and machine models Some machine functions and operational controls are configured during machine setup See Operator Setup Selections Mode in the chapter Machine Modes Operational Messages The video display unit shows messages operator menus and information displays to assist in identifying and resolving machine conditions The on screen messages provide operators and players with guidance and information while the machine is in Play Mode Examples of screen messages are Game over Door Open Main Coin Diverter Fault COMBINATION TEST The message may simply be an indication of normal game or operational processes requiring no remedial action However if the message indicates a lockup condition follow the procedure below ricamicas itevices 6 1 Machine Conditions USA 540MV
61. es Revision 04 USA Revision 02 USA 540MVP Video Operator Manual Installation 2 2 2 3 2 3 1 Revision 04 USA Revision 02 Inspection on Delivery Inspect all exterior panels of the cabinet for damage that may have occurred during transportation Report any damage to your supervisor Installation Procedure Installation and commissioning of machines must be carried out by an appropriately licensed technician and must comply with the regulations of the jurisdictional authority The following procedures are for mounting connecting and commissioning the gaming machine into service Mounting The gaming machine is a heavy item Follow the national standard and code of practice for manual handling Mount the machine to the cabinet base as follows 1 Position the machine on the cabinet base aligning it with the cash box and cable holes refer to Figure 2 3 Drill holes in the cabinet base to match four rectangular mounting holes The machine must be fixed in four positions two at the front and two at the back to meet stability requirements 2 Secure the machine to the base using either bolts and nuts or the special purpose fasteners provided ricamicas itevices Installation USA 540MVP Video Operator Manual 2 3 2 Pre start Connections Checks and Power Up Perform the following machine connections and checks 1 Check that the printed circuit board assemblies PCBAs in the logic cage are firml
62. eters are non resettable and are cumulative for the life of the machine The electronic audit meters that provide audit information Erasable programmable read only memory Electrostatic discharge Field programmable logic array Communications protocol for the bill acceptor See electromechanical meters High speed CMOS logic The electronically controlled unit which stores the coins that are played and which pays out the exact number of coins in a credit collect situation The club casino or organisation running the games Integrated circuit A coin which is incorrectly paid out by the hopper Sites the accept reject slot for note placement on the bill acceptor fascia panel ArKTOCRAT rrenean itevices USA Revision 02 USA 540MVP Video Operator Manual Glossary Installation T O Jackpot key switch LAB LED Left to right pay Links Lockup Manual pay Max bet Meters Microprocessor Multiline Multiplier MVP Payline s Payout book USA Revision 02 A club casino or other place which has a number of gaming machines Input output To reset the machine after a cashier payout or after a machine fault has been corrected insert the J key turn it 180 clockwise and back again New South Wales Liquor Administration Board Light emitting diode Symbols are read from left to right for prize determination A series of machines are linked together by an external progressive co
63. ets The Operator Mode structure is shown in Figure 3 5 and the Operator Mode Menu screen is shown below Table 3 1 Typical Operator Mode Menu OPERATOR MODE MENU Machine Identification Accounting Information Diagnostic Information Operator Setup Selections Miscellaneous Current Lockup Play 1 Line Press to select next item Play 5 Lines Press to select previous item Play 10 Lines Press to choose selected item Service Press to return to previous menu Operator Key Turn off to exit Operator Key Turn off to exit message will not be displayed if a Lockup is present Instructions are given on each screen to guide the operator through the various menus and options available Any active lockups are indicated by a flashing message at the bottom of the screen USA Revision 02 3 13 Machine Modes USA 540MVP Video Service Manual Operator Mode Menu Machine Identification USAMenus02 Machine Identification Metering Information Diagnostic Information Operator Setup Selections Miscellaneous Current Lockup Accounting Diagnostic Operator Miscellaneous Information Information Setup Menu Menu Selections Menu R Bill A eset Bills Current Meters Self Test Menu Machine Options in Stacker Periodic Meters J DIP Switch Settings Bill Acceptor 4 Lamp Test 4 Check amp Mismatch Coin Entry Test Clear Bill Acceptor Ho
64. fluorescent lighting system will then be powered up The machine will perform self testing procedures for a few moments and any faults detected will be highlighted by a message on the video screen To fix detected faults refer to Fault Mode in the chapter Machine Modes ARKTOCRAT eremo Revision 04 USA Revision 02 2 9 Installation USA 540MVP Video Operator Manual 6 Ifthe monitor exhibits colour aberrations this may be the result of magnetic interference Degaussing the monitor and cabinet as described below can remove the colour aberrations a Power down the machine and wait for a 30 minute period to elapse This time delay enables the monitor circuit varistors to cool sufficiently and create enough energy to degauss both the monitor s ferrous content and that of the cabinet b Power up the machine and close the door within 5 seconds Automatic degaussing will now occur C Should colour aberrations persist use a degaussing wand to degauss the monitor and cabinet 2 3 3 Commissioning the Machine Carry out the following procedures to commission the machine 1 Check that the machine program type and variation match the customer order Use the Operator Mode menu and the options described in the chapter Machine Modes 2 Ifthe machine is fitted with a hopper fill the hopper as described below Important Note The procedure for filling the hopper is dependant on house rules a Obtain the correct number of coins requir
65. g made rrenean itevices 3 38 USA Revision 02 USA 540MVP Video Service Manual Machine Modes This option is only available when player credits are zero the main door is open and no other lockups are active To enter Demonstration Mode the operator must close the main door and turn the Audit key OFF To exit from Demonstration Mode and return to the Operator Mode Menu turn the Audit key ON If certain conditions are not met when selecting Demonstration Mode item then a warning screen will be displayed Table 3 39 Demonstration Mode Screen DEMONSTRATION MODE Entry to this mode is not permitted unless a Credit is zero b Main Door is open c No other lockups active d Game is not currently in progress Service Press to return to pervious menu Operator Key Turn off to exit If the previous conditions are met and the machine is NOT currently in Demonstration Mode then the following information is displayed ArKTOCRAT USA Revision 02 3 39 Machine Modes USA 540MVP Video Service Manual Table 3 40 Demonstration Mode Screen Error Mode Operator Key Turn off to start DEMONSTRATION MODE after first closing main door Service Press to return to pervious menu without entering Demonstration Mode To exit from demonstration mode return to operation mode menu and choose Miscellaneous Menu Demonstration Mode Operator Key Turn off to exit When the machine is in Demonstration Mode then the follo
66. gal Coin Out Hopper Disconnected Bill Acceptor Bill Acceptor Error Signature Error Bill Acceptor Failed Stacker Full Stacker Removed Bill Acc OOS Printer Faults Printer Disconnected Printer Fault Paper Depleted Miscellaneous Battery Low Meters Disconnected Out of Service The characters are next to active lockups Play 1 Line Press to select next lockups Play 5 Lines Press to select previous lockups Cashout Press to see selected lockup help Service Press to return to previous menu Operator Key Turn off to exit AKO eat USA Revision 02 USA 540MVP Video Operator Manual Machine Conditions Table 6 2 Lockup Help Displays CURRENT ACTIVE LOCKUP HELP SCREENS Lockup HELP Screen Explanation and Advice Cash Out Handpay To reset Complete any relevant book work and turn Reset Key on then off Jackpot Win To reset Complete any relevant book work and turn Reset Key on then off Win Handpay To reset Complete any relevant book work and turn Reset Key on then off Mystery Handpay To reset Complete any relevant book work Turn the Reset Key on then off Wait for the Mikohn equipment to reset Three Way Memory Error To reset this fault Follow the instructions at the main menu Game Eproms Changed To reset this fault Follow the instructions at the main menu Self Audit Error To reset this fault Follow the instructions at the main menu Machine Options Setup To reset this f
67. he chapter Machine Modes for detailed information USA Revision 02 USA 540MVP Video Service Manual General Description CENTRAL PROCESSOR PLAYER INSERTS CREDITS Mmm af Invalid Currency _ Coin Token Returned To Player x Bank Note CONTROL sc DATA INFORMATION AUDIT DATA Machine Registers Credits ACCEPT COMMS INTERFACE Win Credits To Be Added Player Presses Selected Pushbutton AUDIT DATA COLLECT YES WIN Ge i WIN NAINAINA Credits are Paid Remaining to Player R Credit Machine Displays NO Game Outcome X0004B CDR Figure 1 3 Basic Game Operation in Play Mode 1 12 USA Revision 02 USA 540MVP Video Service Manual General Description 1 3 Specifications Table 1 3 Physical Characteristics Dimensions Typical Height of cabinet with high boy top box 1468 mm Height of cabinet with casino top box 1278 mm Height of low boy cabinet 897 mm Width 540 mm Depth 611 mm Recommended minimum clearance between machines 180 mm Weight Typical With casino top box and bill acceptor approx 102 kg Table 1 4 Power Requirements The voltage selector switch on the power supply assembly may be set for a mains voltage of either 110 120 V or 220 230 240 V Nominal Mains Input Voltage Minimum 99 V AC 198 V AC Maximum 132 VAC 264 V
68. he following actions occur e One of the following messages is displayed on the screen DOOR OPEN MAIN DOOR OPEN CASH BOX DOOR OPEN BILL ACCEPTOR or SECURITY CAGE OPEN MAIN BOARD e The alarm sound is heard e One of the following lockups occurs MAIN DOOR OPEN CASH BOX DOOR OPEN BILL ACCEPTOR DOOR OPEN or LOGIC DOOR OPEN e gameplay is suspended e One of the following electronic Diagnostic Meters is incremented MAIN DOOR ACCESSES CASH BOX ACCESSES BILL ACCEPTOR ACCESSES or LOGIC ACCESSES The condition is reset by closing the appropriate door we ArKTOCRaT USA Revision 02 ricamicas itevices 3 11 Machine Modes USA 540MVP Video Service Manual 3 2 7 Electronic Meters 3 12 The electronic meters soft meters record a variety of details relating to machine operation gameplay and player interaction as well as a variety of statistical counts security events and past games Players have the assurance that there is a record kept of recent win or pay situations When the machine is switched on it automatically initiates a self test that continues in the background as long as the machine is in play mode During the self test the machine checks the electronic meter data held in memory Some jurisdictions require electronic metering data to be stored in triplicate in three separate battery backed RAM chips In the case of a meter malfunction where none of the meters sets match the machine displays the error mes
69. he hopper jam check the hopper coin out sensor close the main door Illegal Coin Out To reset this fault open main door correct problem then close main door Hopper Disconnected Open main door reconnect the hopper then close the main door Bill Acceptor Error To reset this fault disconnect and then reconnect power to bill acceptor Signature Error BACC Signature Mismatch To reset this fault go to the Miscellaneous Menu select Bill Acceptor CRC Check and follow instructions Bill Acceptor Failure To reset this fault empty the stacker reset meter values disconnect and then reconnect power to bill acceptor Stacker Full To reset this fault empty the stacker reset meter values disconnect and then reconnect power to bill acceptor Stacker Removed Replace the stacker Bill Acceptor Out Of Service To reset this fault reconnect the Bill Acceptor then close the main door Alternatively disable the Bill Acceptor via the Machine Options Setup screen Printer Disconnected Open the main door reconnect the Printer close the main door Printer Fault Open the main door repair or replace the Printer then close the main door Paper Depleted Open the main door insert new paper roll and close the main door Battery Low To reset this fault replace the battery Note this will result in a metering error Meters Disconnected To reset this fault open the main door and the logic
70. i Coin Comparator Sensor ASSEmMDlY i Coin Comparator and Coin Chuting Clearing Hopper Photo optic Detector Dual Cage Housing and Bill Acceptor Access Bill Acceptor a Removing Bill Stacker i Replacing Top Box TUb ie Cabinet Door Fluorescent Tube Playbutton Lamps Hopper Removal Hopper Photo Optic Bezel Assembly Indicators LED DisplayS e ARKTOCRAT een USA Revision 02 USA 540MVP Video Operator Manual Table of Contents List of Tables USA Revision 02 Table 1 1 Table 1 2 Table 1 3 Table 1 4 Table 1 5 Table 1 6 Table 1 7 Video Gaming Machine MOdUleS i Machine KeyS Physical Characteristics Power Requirements ENVIFONMENT Storage Environment Compliance S nmen na ana ana debaga Table 3 1 Typical Operator Mode Menu i Table 3 2 Table 3 3 Table 3 4 Table 3 5 Table 3 6 Table 3 7 Table 3 8 Table 3 9 Table 3 10 Table 3 11 Table 3 12 Table 3 13 Table 3 14 Table 3 15 Table 3 16 Table 3 17 Table 3 18 Table 3 19 Table 3 20 Table 3 21 Table 3 22 Table 3 23 Table 3 24 Table 3 25 Table 3 26 Table 3 27 Table 3 28 Table 3 29 Table 3 30 Table 3 31 Table 3
71. i 1 8 Sound Effects Test n 3 27 Sound Level suina lenire 6 4 Sound System Setup wee 3 34 Sounds And Tunes 3 5 Specifications i 1 11 Spinning Reels i 3 1 T Italcanna 3 6 Types Of Games eeeeeeeeeeeeeees 3 5 V Venue Name Setup nn 3 33 Video Display 3 5 Video Gaming Machine External View 1 4 1 5 Physical Description 1 1 Voltage Selector Switch 2 6 W WD E EE E EEEE 3 2 Y YOYO r AE ENAR Aes 3 19 Index 3 Index USA 540MVP Video Operator Manual Index 4 USA Revision 02
72. ible with several different coin handling systems 1 4 USA Revision 02 USA 540MVP Video Service Manual General Description Hopper if used The hopper acts as a holding unit for coins When instructed by the main board the hopper returns coins to the player For each coin ejected the hopper sends a signal to the Main Board When the required number of coins have been dispensed the Main Board signals the hopper motor to stop Bill Acceptor and Soft Drop Analyser if used The function of the bill acceptor is to accept valid note currency and register the appropriate number of credits for gameplay A note stacker is used to store the notes and to record monetary and statistical information The information stored in the stacker may be read by a PC based system away from the gaming floor without opening the stacker Player Communication if used The function of player communication is to allow a player using an identification card to log on to a network system when playing a machine The network system maintains a record of player transactions and allows messages to be sent to individual players The player communication module can be attached to the side of the gaming machine or fitted in the top box Mechanical Meter Board if used Electromechanical meters are used to record accounting data in a physical format The signals for the meters are received from the Main Board via the Backplane
73. ictional Meters CASH IN and CREDIT and the electromechanical meter CASH IN if fitted are incremented accordingly Hopper If the hopper is empty and the player is in credit and presses the CASHOUT pushbutton the machine locks up and displays a HOPPER EMPTY message and the electronic meter HOPPER EMPTY increments The hopper is refilled in these circumstances according to house rules after which gameplay may resume During a payout the hopper disc rotates and passes coins onto the coin runner where they are counted by the hopper photo optic detector After passing the detector they are deposited in the coin tray for the player to collect Also e the CREDITS COLLECTED electromechanical meter and the TRUE OUT electronic meter are incremented by the amount paid out e the game CREDIT on the screen and the CREDIT electronic meter are decremented by the amount paid out a payout message is displayed on the screen showing the value paid out The machine monitors the hopper operation and the coin s passage from the hopper to the coin tray Unusual conditions and faults are registered by increments in the Diagnostic Meters video messages and machine lockups These fault conditions are ILLEGAL COIN OUT HOPPER EMPTY HOPPER JAMMED and HOPPER DISCONNECTED Bill Bank Note Acceptor The Bill Acceptor consists of an optical scanning unit and a bill stacker contained in a high security housing The scanning unit achieves a ArKTOCRaT rice
74. inter cable is disconnected or the printer is not responding Open main door check printer wire harness is connected correctly close the main door PRINTER PAPER DEPLETED Paper roll has been depleted Open main door replace paper roll close the main door PRINTER PAPER LOW BATTERY LOW Paper Low NON LOCKUP FAULT SRAM battery backup is low Open main door replace paper roll or adjust Paper Low sensor close the main door Open main door replace battery on Main Board close the main door Note this will result in a metering error MIKOHN DISCONNECTED CALL ATTENDANT OR PLAY ON CASHOUT HANDPAY 123 45 The Mikohn equipment is not communicating with the gaming machine Cashout request above hopper limit Open main door check Mikohn wire harness or disable the Mikohn from the Machine Options setup close main door Complete book entries where applicable Turn Reset key ON then OFF CALL ATTENDANT YOU HAVE WON A JACKPOT 123 45 Non progressive win above jackpot limit Complete book entries where applicable Turn Reset key ON then OFF CALL ATTENDANT YOU HAVE WON A CASH WIN 123 45 Non Jackpot win above the Maximum credit limit and cannot be paid by hopper Complete book entries where applicable Turn Reset key ON then OFF CALL ATTENDANT YOU HAVE WON A LINK JACKPOT LEVEL X 123 45 Progressive win Link or Mystery
75. ions in Play Mode Options Besides being able to alter machine controls to suit house preferences the machine provides menu controls for setting important game and player preferences including e Game percentage Links to house and stand alone progressives in various levels e Hopper coin collect limit D ArKTOCRAT 3 4 USA Revision 02 USA 540MVP Video Service Manual Machine Modes 3 2 1 acceptable bill note denominations Volume settings for sounds and tunes See Section 3 3 5 Operator Setup Selection Mode The base credit value a game credit machine token amount for coin entry and game gamble option are set using the DIP switches on the I O Driver Board Jurisdictional requirements must be followed when configuring machines Player Operation When the machine is switched on and the cabinet door is closed and locked the fluorescent tubes light up and the machine automatically initiates a self test If no faults are detected gameplay may begin Spinning Reel Games USA Revision 02 When a player inserts a coin or note the machine either accepts or rejects the currency If the machine accepts the currency it increments the CREDIT meter on the game video display by the number of credits The mid trim pushbuttons become active and flash The player may now either insert more currency or press one of the pushbuttons to play the game The player selects the number of credits to bet and this num
76. its Bet Total Credits Won True In Coins Inserted Bills Inserted Coin Drop Cashbox Gross Drop Gross In True Out Cashout Handpays Jackpot Wins Total Handpays Play 1 Line Press to display next meter screen Service Press to return to previous menu Operator Key Turn off to exit ricemicas itevices USA Revision 02 USA 540MVP Video Service Manual Machine Modes Table 3 5 Current Meters Display Screen 2 CURRENT METERS OTHER METER SET 1 METER SET 2 METER SET 3 Power Up count n n Games Since Power Up n n Games Since Door Open n n Play 1 Line Press to display next meter screen Play 5 Lines Press to display previous meter screen Service Press to return to previous menu Operator Key Turn off to exit Table 3 6 Current Meters Display Screen 3 CURRENT METERS LINK PROGRESSIVES METER SET 1 METER SET 2 METER SET 3 Occurrences of Jackpot 0 Jackpot 1 Jackpot 2 Jackpot 3 Jackpot 4 Jackpot 5 Mystery Pay Accumulative Value of Jackpot 0 n nn n nn Jackpot 1 n nn n nn Jackpot 2 n nn n nn Jackpot 3 n nn n nn Jackpot 4 n nn n nn Jackpot 5 n nn n nn Mystery Pay n nn n nn Play 1 Line Press to display next meter screen Play 5 Lines Press to display previous meter screen Service Press to return to previous menu Operator Key Turn off to exit The items recorded in the Current Meters screens are explained below Current Credits Cred
77. its currently available to be bet or collected Total Games Played Total number of games played Total Credits Bet Accumulated value of all credits bet Total Credits Won Accumulated value of credits won that is paid out to the credit meter as a hopper payout or a winning cash ticket ricamicas itevices USA Revision 02 Machine Modes True In Bills Inserted Coin Drop Gross Drop True Out Cashout Handpays Jackpot Wins Total Handpays Power Up Games Since Power Up Games Since Door Open Occurrences of Link Progressives Accumulative Value of Link Progressives Occurrences of Mystery Progressives USA 540MVP Video Service Manual The total number of all coins inserted and accepted into machine The total credits of all bills inserted and accepted into the machine Total number of all coins that are diverted to the cashbox The total credit value of all money coins and bills accepted by the machine The total credits of all cashouts paid out by the machine either by hopper payout or printer ticket CASH OUT Tickets and CASH WIN Ticket The total of all credits paid out as handpays as a result of cashouts exceeding the Hopper Payout Limit or the Printer Payout Limit The total of all credits paid out as handpays as a result of wins exceeding the Jackpot Win Limit The total credits of all combined handpays including Cashout Handpays Jackpot Handpays
78. lift the hopper Never lift the hopper by the motor and the end of the bowl as this action may bend the motor spindle Avoid handling the second coin wipe off spring If this spring is damaged it may cause an incorrect coin payout and the machine to lock up To remove the hopper from the cabinet refer to Figure 5 4 1 2 3 Open the cabinet door and switch OFF the machine Lift the spring loaded release pin Rotate the hopper 90 by sliding the left hand side outwards This action is necessary because part of the hopper bowl actually sits behind the bill acceptor where fitted Slide the hopper straight out of the machine Lift the hopper by grabbing the handle with one hand and placing the other hand under the base of the bowl To replace the hopper in the cabinet 1 Di USA Revision 02 Lift the hopper by its handles Slide the hopper into the guides on the base of the cabinet until the hook on the right hand side is in place Push on the hopper handle to pivot the hopper 90 until the spring loaded pin is engaged in the retaining hole Switch ON the machine and close and lock the cabinet door Care and General Maintenance USA 540MVP Video Operator Manual Top Handle ___ Position i of the Bill Acceptor Side Handle aq Hopper Platform Spring Loade Release Pin Removal Path Figure 5 4 Hopper Removal 5 4 2 Cl
79. lling Credit 4 10 4 6 Resolving Disputed Win ClaimS iii 4 11 4 7 Clearance of Coins and Notes e 4 11 4 7 1 Cash Box Clearance cece eerie re teste teeetnias 4 11 4 7 2 Bill Acceptor Stacker Clearance i 4 11 4 8 Performance and Audit Calculations 4 12 Care and General Maintenance 5 1 5 1 Cabinet iiiii coetecesnensventes 5 1 5 2 FluorescentTUbEes usi 5 2 biz lop BOxXUDS tti e aa A ia Ea A EEE 5 2 5 2 2 Cabinet Door Fluorescent TUbES i 5 3 5 3 Playbuttons ciie ie 5 4 5 3 1 Playbutton Lamps i 5 4 5 4 Hopper iii 5 5 5 4 1 Removing and ReplacinhgQ 5 5 5 4 2 Cleanifg iucccacagiaisaniafiengigagea denso Gioi 5 6 5 5 Coin Comparator cerci eine 5 7 5 5 1 Removing and Replacing 5 7 5 6 BillAcceptorUnit ii iaia 5 7 ARKTOCRAT VIII Ficunican reevei USA Revision 02 USA 540MVP Video Operator Manual Table of Contents 5 6 1 Removing and Replacing eee eee eeseeteseeteneeeeeeenees 5 7 5 6 2 MaintenanCe 5 7 Machine Conditions and Messages 6 1 6 1 Machine Alerts 2 2202c2sc lt scececescrecacececciecoccesccersatecenncosscesezanedes 6 1 6 1 1 Operational Messages 6 1 6 1 2 Machine Lockup cecceeeeeeeseeseeesee
80. low cycle is described by the following calculation CASH IN HOPPER REFILLS TOTAL CREDITS WON JACKPOT HANDPAYS TOTAL CREDITS BET CANCEL CREDIT COIN OUT ArKTOCRAT 4 12 rrenean itevices USA Revision 02 USA 540MVP Video Operator Manual Care and General Maintenance Chapter 5 Care and General Maintenance CAUTION All functions of the gaming machine are controlled by complex electronics Unqualified personnel must never interfere with any mechanisms or controls inside the machine as this may permanently damage the machine and could lead to expensive repairs or costly component replacement and will render the warranty void 5 1 Cabinet On gold plated surfaces do not use abrasive cleaning products or strong solvents To clean use a soft chamois and water or a proprietary cleaning fluid that contains mild solvents and silicone To clean the exterior of the cabinet and the top box use a non abrasive household cleaning solution or spray Ensure that all exterior parts are thoroughly dry particularly the coin tray Call the Aristocrat service organisation to carry out all adjustments and repairs ricamicas itevices USA Revision 02 5 1 Care and General Maintenance USA 540MVP Video Operator Manual 5 2 Fluorescent Tubes High voltages are present when the machine is switched ON These voltages are potentially lethal 5 2 1 Top Box Tube The top box tube is 15 W to AS
81. m the sensor assembly Do not pull on the wires b Push the comparator sensor assembly upwards to the full extent of the top locating groove This action causes the sensor assembly to come free of the bottom locating groove c Remove the sensor assembly from the reflector panel Remove any jammed coins 4 _ Replace the sensor assembly a Position the sensor assembly at an angle and slide it into the top locating groove on the mounting bracket b Push the bottom of the sensor assembly inwards and slide it down until it locks into position in the bottom locating groove c Reconnect the looms to the sensor assembly 5 Switch ON the machine and close and lock the cabinet door SD Locating Pin 4 off Rail Insert Sample Coin Fork of the Rail Insert Accept Reject Potentiometer LED oy Six pin Socket S 2 mk5s2029 cdr Figure 4 3 Coin Comparator Sensor Assembly ArKTOCRAT 4 4 eran USA Revision 02 USA 540MVP Video Operator Manual Day to Day Operations 4 4 2 Coin Chute Assembly When a coin jams in the coin in chuting the machine locks up and provides the following alerts e The machine displays the message COIN ACCEPTOR FAULT or COIN OPTIC FAULT e The machine sounds an alarm To clear the coin jam take the following action 1 Open the cabinet door and switch OFF the machine Take care not to damage the coin chuting 2 Clear any jammed coins from the coin chuting
82. manually and the credit on the machine cancelled to zero The high security compartment used to hold any coins not held in the hopper The value of coins removed from the cash box usually daily Channel metal oxide semi conductor Device that compares a coin inserted by a player with a sample coin of the correct denomination to determine if the inserted coin is valid and acceptable for play we ArKTOCRAT reenen ivevicrs Glossary 1 Glossary Coin detectors Coin jam Coin selector Coin tray Coin validator CASH OUT Console CPU Credit D A DES Electromechanical meters Electronic meters EPROM ESD FPLA GL5 Hard meters HCMOS Hopper House IC Illegal coin Intelligent bezel USA 540MVP Video Operator Manual See photo optic detectors When coins jam in the coin chute assembly chute See coin comparator The tray at the bottom of the cabinet into which payout or reject coins are deposited for collection See coin comparator To convert the amount shown on the CREDIT meter to cash the player presses the CASH OUT button which activates the hopper to pay the coins into the coin tray See base Central processing unit Coins inserted into the machine register as credits One coin may equal more than one credit Prizes are shown as credits until such time as the player chooses to collect them Digital to analog Data Encryption System The electromechanical meters or counters These m
83. micas itevices USA Revision 02 USA 540MVP Video Service Manual Machine Modes high percentage of acceptances and a second level scanning option can be initiated for high denomination bills During operation the acceptor registers acceptances and rejections Bills accepted increment the BILLS INSERTED electronic meter and electromechanical meter where fitted Detailed information is recorded in the Bill Acceptor meters which may be accessed from Operator Mode Accounting Information Menu These meters record the value and quantity of each note accepted A record is also kept of the last five notes accepted The machine monitors the bill acceptor operation and unusual conditions and faults are registered by increments in the Diagnostic Meters and by display messages and machine lockups The lockups and video messages are BILL ACCEPTOR ERROR and BILL ACCEPTOR OUT OF SERVICE Should the bill stacker door be opened the alarm sounds and the message BILL STACKER REMOVED is displayed A lockup occurs should the bill acceptor stacker become full The lockup description and video message is BILL ACCEPTOR FULL The belly panel door which provides access to the bill stacker is monitored by a mechanical security switch see below for further details Door Access The main door cash box door belly panel door and logic cage door are monitored by battery backed mechanical security switches If a door fitted with a security switch is opened t
84. n if the gamble feature is available otherwise the machine increments the credits won If the result is not a winning combination the player may continue gameplay provided there are credits remaining The machine is equipped with electronic audit meters which continuously monitor and record credit movement and game activity Electromechanical meters may also be fitted The electronic meters are accessed through the Operator Mode The information in these meters is used for audit calculations and security purposes If the machine encounters an abnormal condition it alerts the operator by automatically entering Machine Lockup In lockup gameplay is disabled to prevent any further player interaction and guidance information is displayed in the game message area The lockup condition can be identified by examining the Current Lockup screen which is accessed from the Operator Mode Menu 5 ARKTOCRAT USA Revision 02 USA 540MVP Video Service Manual General Description 1 2 2 Operator Mode Within Operator Mode Audit Key ON the following options are available e machine identification e metering information e diagnostic information e operator setup selection e miscellaneous e current lockup mode In Operator Mode the electronic audit meters and the electromechanical meters if fitted do not function Menu selections may be used to review the machine details select new configurations and carry out machine tests Refer to t
85. n about the use of the equipment and hazards involved in owning and operating the equipment to which it relates The equipment can be very hazardous if used other than in accordance with this document Inform yourself and your staff You must read this document before using the equipment or opening any part of the equipment Ensure your staff do too The equipment itself is marked with important warning labels detailing dangers e Check for warning labels whenever opening any part of the equipment e Read and comply with all warning labels you see when operating or opening the equipment e Under no circumstances remove or alter any warning label Be careful If you don t follow the directions in this manual and on warning labels you increase the risk of the following things occurring e serious personal injury including electrocution and amputation Unless you are a trained technician tampering with the machine can kill you e serious damage to the equipment e serious damage to other equipment e serious damage to the premises housing the equipment D ARKTOCRAT ii ricenicas itevices USA Revision 02 USA 540MVP Video Operator Manual Preface Aristocrat MVP Manuals Operator Manual Primarily intended for operators of Aristocrat MVP Video Gaming Machines The Operator Manual e gives a general overview of the hardware and software e provides procedures for daily operations and simple m
86. near the cable entrance to allow a clamp to be fitted to the mains cable The purpose of this clamp is to prevent the mains ARKTOCRAT 2 8 ramea ven Revision 04 USA Revision 02 USA 540MVP Video Operator Manual Installation power cable from being accidentally disconnected This clamp should be fitted if there is a reasonable risk that the mains power cable may be accidentally disconnected Visually check that the insulation of the mains power cable is sound Check that all machine earth wires green yellow stripe or braid and screws that were moved during installation are correctly attached 4 Ifthe machine is fitted with a coin comparator as opposed to a coin validator then a sample coin or token must be placed in the coin comparator sensor assembly refer to Figure 2 4 which is mounted to the reflector panel on the inside of the main door To install a sample coin a Slide without lifting the scanner unit to the right b Insert the sample coin into place and carefully release the scanner unit The coin should automatically seat itself c Check that the sample coin is seated firmly between the scanner unit and the ribs of the rail insert Scanner Unit Sample Coin LIL Rail Insert Fork of the ZA TO Rail Insert VE Sy Figure 2 4 Coin Comparator CC 62 shown AI MKSs2054 5 Switch ON the machine and close the main door within 5 seconds see item 6 below The monitor and
87. nes Service Press to return to previous menu Operator Key Turn off to exit Real Time Clock Setup This screen allows the real time clock to be set Table 3 33 Real Time Clock Setup REAL TIME CLOCK SETUP SECOND 50 MINUTE 28 HOUR 15 MONTH JANUARY DAY 16 YEAR g 1995 Press 1 Line Press to choose next item Press 5 Lines Press to choose previous item Press 10 Lines Press to increase item value Press 15 Lines Press to decrease item value Service Press to return to previous menu Operator Key Turn off to exit Player Message Setup The contents of the Player Message screen display is shown on the Game Screen during game play ARKTOCRAT 3 36 eran USA Revision 02 USA 540MVP Video Service Manual Machine Modes Table 3 34 Player Message Information PLAYE R MESSAGE SETUP PLAYER MESSAGE ENGLISH Play 10 Lines Press to select item Service Press to return to previous menu Operator Key Turn off to exit 3 3 5 Miscellaneous Menu The Miscellaneous Menu provides a range of operational features relating to the Bank Note Acceptor Periodic Meters demonstrations accounting print outs and removing the gaming machine from service Reset Bills In Stacker Table 3 35 Miscellaneous Menu MISCELLANEOUS MENU Reset Bills In Stacker Bill Acceptor CRC Check amp Mismatch Clear Reset Periodic Meters Demonstration Mode Print Accounting Information Out of Service Play 1 Line
88. nical Meters 3 2 Electronic Meters 3 2 Electronic Meters 3 10 Error Log Display iii 3 29 F FaclortyuLeStxhusscnra attorno 3 28 Fault Conditions 6 6 Fault Mode sx l i lena 3 40 Fluorescent Tubes Replacing Font Type Selection G Gamble ul ilelalhi 3 3 Game Eprom Id n 3 13 Gameplay sirrini rere r EEIEIEE 3 1 Gaming Machine Basic Operation n 1 7 Specifications sesiis 1 11 H HandpaySsicriorirrpon anna 3 6 Hopper Com Wiper s csnicn arcana nin 4 6 Photo OPtic seann 4 6 REMOVING recriar 5 5 Hopper SEIT ciali i as 3 8 Hoppet Fault eringan niin ta 4 6 Hopper Payout Limit eee 4 10 Hopper Photo Optic 5 6 HopperRenll ssaa 4 3 Hopper Test hatin daddies 3 25 I Idle aaa lilanaihha Installation Requirements Installing The Sample Coin J Jackpot KEY vicariati 3 4 Jackpot Limit nari 3 13 e ARKTOCRAT USA Revision 02 USA 540MVP Video Operator Manual L Lamp Testine 3 23 Light Towers aaa 3 6 M Machine Dimensions i 2 3 Machine Footprint And Clearances 2 4 2 7 Machine Identification 3 13 Machine Keys iii 1 6 Machine Modules ine 1 2 Machine Options Setup ee 3 30 Machine Self Monitoring
89. note insertion area eight green LEDs flash 4 rows of 2 with a wide to narrow shape in a runway type effect when the machine is in idle mode A ninth red LED flashes if the bill acceptor operation is inhibited for any reason Selected green LEDs flash to indicate machine conditions requiring attention ArKTOCRAT 6 4 rrenean itevices USA Revision 02 USA 540MVP Video Operator Manual Machine Conditions Red LED Bill Acceptor Fault Note Denominations Accepted Green LED Row 4 Green LED Row 3 Green LED Row 2 Green LED Row 1 Mk5V051_ Figure 6 1 Bezel Assembly Indicators LED Displays Malfunctions flash different rows of the green LEDs The pair of LEDs nearest the player is row number The pair nearest the note entry channel is row number 4 The bezel error messages are Row Number 1 Row Number 2 Row Number 3 Row Number 4 Hardware fault Stacker full Jam in stacker Jam in currency channel The bill acceptor backlight to the left of the Bezel panel highlights the accepted note denominations USA Revision 02 6 5 Machine Conditions 6 2 USA 540MVP Video Operator Manual Message Displays and Conditions The table below shows typical machine condition messages together with the respective lockup status and the appropriate procedures for correcting or removing the lockup Should the condition persist call the local Aristocrat service organis
90. ntroller Each machine contributes to a common progressively incremented jackpot and is displayed separately for the player to see A lockup renders the machine unplayable and is triggered either by a malfunction when a jackpot has been won if the program permits or when the player has pressed the CASH OUT pushbutton when there is more than the cancel credit amount in credit A book payment made for any amount in excess of the cancel credit limit of the machine A button which automatically bets the maximum amount possible on a game Electronic soft meters and electro mechanical meters located within the machine that record and display important audit information for the operator The computer component which controls and processes game play instructions A game in which a player bets on additional lines to multiply the chance of a prize A game in which a player bets additional coins on any one game to multiply the value of the prize Gaming machine model name MVP models were previously known as MKV Series II The line or lines which indicate where the symbols must line up for a player to win Book used to record hopper refill amount jackpot amount and cancel credit amount we ArKTOCRaT ricamicas itevices 3 Glossary PCBA Play button PLD Progressive jackpot PROM Refill Reserve RISC Scattered pays SEF SESI Short time out Soft meters SPI SRAM Symbols Top box Yo Yo USA
91. on 02 Centre Line 5 1 to 5 Lines 5 6 to 9 Lines Figure 3 2 Centre Line and Multi Line Combinations Video Display The video display unit provides high resolution graphics based on 256 colors The unit is able to display attractive game illustrations and animations as well as player messages operator menus and information displays The simulated spinning reels take up most of the screen area The area at the top of the screen displays CREDIT BET and WIN information as well as the coin denomination accepted Between these two areas is the message display area Sounds and Tunes Sounds and tunes are used in combination with the graphics and animation to increase game appeal Different sounds are played to signify various machine conditions such as alarm reel spin stop win lose double up win jackpot bell coins entering machine and coins falling to coin tray Each game has its own specific sounds and tunes The volume of the sound system can be adjusted in the Sound System Setup menu 3 7 Machine Modes USA 540MVP Video Service Manual 3 2 4 Light Tower Multi level light towers are fitted to provide an additional level of customer service security and house control The tower is color coded to identify the machine s denomination Typical light tower functions are as follows CONDITION DOOR CLOSED DOOR OPEN Top Light Bottom Light Top Light Bottom Light Idle OFF OFF OFF FAST FLASH Service ON
92. ooms and ribbon cables the various electrical components of the machine to the Main Board I O Driver Board The I O Driver Board drives the lamps receives inputs from the pushbuttons interfaces with the coin handling system and provides a battery backed circuit for security monitoring Communication Configuration Board The Communication Configuration Board CCB piggy backs to the Main Board The board is used to set up the communications channels of the Main Board up to three for external networks bill acceptor printer and touchscreen Logic Cage The logic cage consists of a secure steel cabinet which houses the Main Communications Configuration and I O Driver PCBAs The section of the Interface Board that interfaces with the Main Board and the I O Driver Board is also located within the logic cage Power Supply Assembly The power supply assembly converts the AC mains input voltage into low voltage DC power for the various machine modules and circuits Power is directed via the Interface Board to the machine components The video monitor and the fluorescent lighting system receive AC power directly from the power supply assembly Coin Handling System The function of the coin handling system is to check the validity of coins inserted establish a count and pass signals to the Main Board The coin handling system directs coins to either the hopper cash box or coin tray The MKV Series Il is compat
93. oor and switch OFF the machine 2 Unlatch the dual cage assembly from the cabinet 1 3 Gently swing the assembly out of the cabinet until it is against the stop This will give limited access to the note channel 4 Unclip the upper guide from the lower guide and remove the jammed note 5 If you need to remove the bill acceptor a Disconnect the loom from the bill acceptor to the host machine 2 b Pull the retaining clip out to release the bill acceptor locating pin 3 4 c Lift the bill acceptor up and away from the back of the housing 6 Unclip the upper guide channel from the lower guide channel and remove the jammed note Replacing the bill acceptor and dual cage housing is a reversal of the removal procedure USA Revision 02 4 7 Day to Day Operations USA 540MVP Video Operator Manual Dual Cage Bill Acceptor Catch amp Spring Retaining Clip Bill Acceptor Connector DE to Machine td Note Stacker Lock io up to 2 Locks p ni Stacker Bill Acceptor oor Location Pin a amp Slot Fs ER Bill 175 Dual Cage Stacker Assembly N Dual Cage 7 Stop Location amp Pivot Figure 4 6 Dual Cage Housing and Bill Acceptor Access D ARKTOCRAT 4 8 USA Revision 02 USA 540MVP Video Operator Manual Day to Day Operations eo Lower Guide 26 Way Connector to Machine Note Transport Belt and Drive Roll
94. or close the main door Illegal Coin Out To reset this fault open main door correct problem then close main door Hopper Disconnected Open main door reconnect the hopper then close the main door Bill Acceptor Error To reset this fault disconnect and then reconnect power to bill acceptor Signature Error BACC Signature Mismatch To reset this fault go to the Miscellaneous Menu select Bill Acceptor CRC Check and follow instructions Bill Acceptor Failure To reset this fault empty the stacker reset meter values disconnect and then reconnect power to bill acceptor Stacker Full To reset this fault empty the stacker reset meter values disconnect and then reconnect power to bill acceptor Stacker Removed Replace the stacker Bill Acceptor Out Of Service To reset this fault reconnect the Bill Acceptor then close the main door Alternatively disable the Bill Acceptor via the Machine Options Setup screen Printer Disconnected Open the main door reconnect the Printer close the main door Printer Fault Open the main door repair or replace the Printer then close the main door Paper Depleted Open the main door insert new paper roll and close the main door Battery Low To reset this fault replace the battery Note this will result in a metering error Meters Disconnected To reset this fault open the main door and the logic door reconnect the mechanical meters then cl
95. or Lock Artwork Panel Fluorescent Tubes Bill Stacker Belly3a i elly3a cdr with cage open Security Switch Figure 5 2 Cabinet Door Fluorescent Tube USA Revision 02 Prewmicas rinvio 5 3 Care and General Maintenance USA 540MVP Video Operator Manual 5 3 Playbuttons 5 3 1 Playbutton Lamps Lamp and logic looms operate on different voltages incorrect wiring may damage the machine or cause improper operation The playbutton lamps are wedge base 24 V DC 3 W To replace a playbutton lamp 1 Open the cabinet door and switch OFF the machine 2 Grasp the microswitch and lamp holder unit between the thumb and forefinger and pull out the faulty lamp Push in the replacement lamp 4 Replace the microswitch and lamp holder unit by inserting it with a rocking action into the playbutton body Push up the microswitch and lamp holder unit until it snaps into place 6 Switch ON the machine and close and lock the cabinet door Si pi Playbutton Mid Trim panel EDP cm SS Playbutton Body Lampholder and Red Grey __ White Pa Microswitch Red Black Grey Playbutton Wiring i View from underside of playbutton D Figure 5 3 Playbutton Lamps ricemicas teeven 5 4 USA Revision 02 USA 540MVP Video Operator Manual Care and General Maintenance 5 4 Hopper 5 4 1 Removing and Replacing Always use the handles to
96. or Switch Reflector Hopper Panel Fluorescent Cash Box Mains Switch Ballast Chute Figure 1 2 Typical MVP Video Gaming Machine with Bill Acceptor Internal View USA Revision 02 1 7 USA 540MVP Video Service Manual Machine Keys General Description The gaming machine requires keys for the following locks and switches to establish effective security and correct operation A key may only be removed from its lock or key switch after it has been returned to the locked position Refer to Figure 1 1 for lock and keyswitch positions Cabinet Door Lock Table 1 2 Machine Keys Function Allows the operator to open the cabinet door Insert the cabinet door key and turn it 180 clockwise then lift the latch to release the door Audit Key Switch Enables entry to the Operator Mode Menu see Machine Modes Insert the Audit Key and turn it 180 clockwise Jackpot Reset Keyswitch also called the Cancel Credit Key Switch Allows the operator to reset the machine after a machine fault has been corrected see Machine Modes Insert the Cancel Credit key turn it 90 clockwise then back again Belly Panel Door Allows the operator access to the bill acceptor note stacker and door fluorescent tube Logic Cage Lock if fitted Allows the operator access to the PCB logic cage Insert the logic cage key and turn it 180 clockwise Bill Acceptor Cage Door Lock s optional Allows operator access to
97. ose the logic door and the main door Out of Service To exit turn the Operator Mode Key on After exiting from Out of Service mode the Out of Service lockup can be cleared by turning the Reset Key on and off 3 44 gt 4 io PSI 2 USA Revision 02 USA 540MVP Video Operator Manual Day to Day Operations Chapter 4 Day to Day Operations 4 1 Opening and Closing Cabinet Door To open the cabinet door 1 Insert the cabinet door key and turn it 180 clockwise 2 Insert finger into latch access lift the door latch and pull the cabinet door open Jackpot Key Audit Key Ob ONO Main Door Key Main Door Latch Access gt gt p gt sSs gt gt gt S gt Belly Panel eli Door l Belly Panel Door Key _ Mk5S2059 cdr Figure 4 1 Cabinet Key Locations ARKTOCRAT USA Revision 02 emee evien 4 1 Day to Day Operations USA 540MVP Video Operator Manual To close the cabinet door 1 Push the cabinet door closed 2 Insert the cabinet door key turn it 180 anticlockwise and remove 4 2 Switching Machine On or Off 4 2 Dangerous voltages are present inside the machine when mains power is on Always turn off mains power before touching any internal parts with bare hands or with metal objects held in the hands To switch the machine ON or OFF 1 Open the cabinet door
98. pper Test Progressive Level Meters Monitor Test Setup TET v Button Test W Reset Periodic Sound Effect Test Meters Security Meters Combination Test Location Name Factory Test Setup i v ata Demonstration Replay Previous Mode Games Sound System v Setup Print Accounting ER Information Cash Out Statistics Event Log Real Time Clock v W Setup WwW Out of a Service Gamble Statistics Player Message 7v Setup Game Statistic Figure 3 4 Operator Mode Menu Displays Typical Structure Current Lockup Menu USA Revision 02 USA 540MVP Video Service Manual Machine Modes 3 3 1 Machine Identification The Machine Identification screen provides essential machine information such as Game Eprom Id Credit Value Percentage Return and Jackpot Limit Table 3 2 Machine Identification Display MACHINE IDENTIFICATION AND CONFIGURATION Game Eprom Id UCD 0100090V 17264 Value of 1 Credit 1 00 Variation and no 87 890 99 Actual Operating Percentage 123 00 Venue Name Casino Name Machine Number GMID 0 Mikohn Address 1 Progressive Links Supported 3 Comms Protocol Supported Broadcast Dacom Hopper or Printer Installed Hopper selected Hopper Payout Limit 9999999 Coins Jackpot Win Limit 9999999 99999 Maximum Credit Limit 1199 99 Service Press to return to previous menu Operator Key Turn off to exit
99. ptor fitted and Figure 1 2 shows an internal view USA Revision 02 USA 540MVP Video Service Manual General Description The following table briefly identifies the various modules of the gaming machine Table 1 1 Video Gaming Machine Modules Machine Module Description Cabinet Door and Top Box The physical outer enclosure which provides for the location and mounting of other modules Belly Panel Door This door is located on the main door below the mid trim and provides access to the note stacker where fitted and main door fluorescent tube This door is fitted with a lock and a battery backed security switch Video Monitor High resolution 640 x 400 pixels for improved quality graphics The monitor is the main medium for displaying game operation and status to the player Main Board The Main printed circuit board PCB provides primary control of the gaming machine The Main Board is interfaced via the Backplane to all the major components of the machine The board receives signals from and sends control signals to machine components The Main Board houses the central processor and other logic components for game generation video and stepper drivers security items power control memory storage and communications Backplane may also be called the Interface Board The Backplane houses an array of connectors which are used to electrically connect via direct mechanical coupling or through l
100. re the notes inside can be withdrawn Each stacker may be numbered to assist accounting and control operations To replace the note stacker reverse the above procedure Bill Acceptor Top Catch Bill Acceptor 1 Notes Stacker A Cage Lock s Dual Cage Assembly d Note Stacker Cage Door UT Bicker L 69 Mk5s2031 Mechanical Door Mains Switch Switch Figure 4 8 Removing Bill Stacker 4 8 Performance and Audit Calculations Cash flow calculation formulas can vary between jurisdictions as well as through the allocation of individual electronic meters Accounting and security type calculations are facilitated by the Operator Mode Menu Metering Information displays Machine auditing is carried out by analysing the meter information in conjunction with hopper fill amounts cash box and note stacker clearances and the hand pay payout registers ARKTOCRAT eremo USA Revision 02 Day to Day Operations USA 540MVP Video Operator Manual Performance Calculations The TRUE WIN PERCENTAGE can be calculated as follows TRUE WIN TOTAL CREDITS BET TOTAL CREDITS WON JACKPOT WINS x 100 TOTAL CREDITS BET The actual number of credits won by the house is given by HOUSE CREDITS TOTAL CREDITS BET TOTAL CREDITS WON JACKPOT WINS The Periodic Meters can be used to provide performance information that relates to a specific period of time Audit Calculations The cash f
101. ring a 3 way metering error The second DIP switch bank allows the Gamble Max Bet Coin Reject and Rounding Gamble features to be enabled disabled Changes to these settings only take effect during power up Refer to the I O Driver Board chapter of the Service Manual for details of the DIP switch settings and the procedure for changing the switch settings Table 3 29 Dip Switch Settings MACHINE DIP SWITCH SETTINGS BANK 1 DENOMINATION VALUES 1 4Coin Value 1 00 5 8 Credit Value 0 25 Conversion Factor 1 Coin Buys 4 Credits Gamble Gamble Allowed Max Bet Coin Reject Max Bet Coin Reject Allowed Not Used Bill Acceptor VFMA No CRC Check BACC Denomination Dollar Not Used Service Press to return to previous menu Operator Key Turn off to exit e ArKTOCRAT 3 34 USA Revision 02 USA 540MVP Video Service Manual Machine Modes Progressive Level Setup This screen allows the operator to set each winning hand to correspond to a link progressive jackpot The operator selects the desired Winning Hand to be modified Then the level may be changed by pressing the appropriate button to increase or decrease the level A non existent level blank implies that there is no link progressive level associated with that hand and hence the normal credit win value will be won Otherwise a number between 0 and 5 will appear and this indicates the level of the link that will be won Table 3 30 Progressive Level
102. rrect operation we ArKTOCRaT USA Revision 02 3 25 Machine Modes USA 540MVP Video Service Manual 3 26 Table 3 16 Lamp Test TEST MODE LAMP TEST Light Tower Animation Player Key Lamp Lamp Lamp 1 1 1 2 2 2 3 3 3 4 4 D Current Function ON OFF FLASH SLOW FLASH FAST Press 1 Line Press to select next lamp Press 5 Lines Press to select previous lamp Press 10 Lines Press to select function on off flash Service Press to return to previous menu Operator Key Turn off to exit Coin Entry Test This screen allows the operator to test the coin entry devices The operator can change the reject state of the coin comparator change the diverter state and turn the optic emitter on and off A message is displayed if a fault occurs Table 3 17 Coin Entry Test Screen TEST MODE COIN ENTRY TEST SCREEN COIN ENTRY Reject state Chip Tray Validator Inactive Optic A Unblocked Optic B Not Used CASHBOX Diverter state Chip Tray Optic A Not Used Optic B Not Used MESSAGE Press 1 Line Press to change reject state Press 5 Lines Press to change diverter state Service Press to return to previous menu Operator Key Turn off to exit rrenean itevices USA Revision 02 USA 540MVP Video Service Manual Machine Modes Hopper Test Open the main door and select Hopper Test from the menu the hopper will then pay out 10 coins Place the coins back into the hopper and close th
103. sage 3 WAY MEMORY ERROR and the machine locks up This message indicates a serious machine malfunction Failure in the self audit calculation also causes a machine lockup with the message SELF AUDIT ERROR being displayed Resetting Metering and Self Audit Errors To clear a metering or self audit error it is necessary to rectify the memory fault and re establish correct operations with all corrupted meters set to zero The lockup is removed by turning the Audit Key ON following the on screen guidance and then turning the Audit Key OFF to return to gameplay After recovering from a memory error all electronic meters will be reset to zero The information held in the electronic meters includes Accounting Information Menu items Diagnostic Information Menu items and Operator Setup Selections Menu items as detailed in the Operator Mode ArKTOCRAT eran USA Revision 02 USA 540MVP Video Service Manual Machine Modes 3 3 Operator Mode Operator Mode addresses the jurisdictional and accounting management information requirements allows the machine configuration to be changed and facilitates machine testing and fault finding Entry to Operator Mode is achieved by turning the Audit Operator key ON The various options can be selected by following the on screen guidance and pressing the appropriate pushbutton The screen displays and options covered in this chapter are typical however slight variations may occur between mark
104. sssonssoes Table 3 13 Game Statistics Display in Table 3 14 Diagnostic Information MEenu Table 3 15 Self Test Mode Menu Tabe STS Lamp Tasti iacsascoceubesandeah oo isea Table di7 Com Enty Test Crean irian aiin air aiarren aaen are Tabe s 19 Hopper Tasi SCEE irritati Table 3 19 Video Monitor Test Screen Table 3 20 Button Test SCHO Msccscssccssicstesatesnesssdsssesonssens Table 3 21 Sound System Test Screen Table 3 22 Self Test Mode Combination Test Display Table 3 23 Self Test Mode Combination Test Result Display Table 3 24 Factory Test Screen iii Table 3 25 Self Test Mode Printer Test Display Table 3 26 Error Log Display vicsciusccssescssretesvesnsassesstensstats Table 3 27 Operator Setup Selection MENU Table 3 28 Operator Setup Mode Machine Options Display ii Table 9 20 Dip wite h SGS se iiinn hiiia iii lolita el lalla Table 3 30 Progressive Level Setup Table 3 31 Venue Name Setup n Table 3 32 Sound System Setup Table 3 33 Real Time Clock Setup Table 3 34 Player Message Information Table 3 35 Miscellaneous MENU in Table 3 36 Reset Bills in Stacker Table 3 37 Bill Acceptor CRC Check and Mismatch Clear Table 3 38 Reset Periodic Meters SCreen
105. st the machine checks the electronic meter data held in computer memory and also carries out an audit calculation using essential meter counts This self audit calculation is defined by the formula sic ARKTOCRAT 3 9 Machine Modes USA 540MVP Video Service Manual CASH IN HOPPER REFILLS TOTAL CREDITS WON JACKPOT HANDPAYS TOTAL CREDITS BET CANCEL CREDIT COIN OUT The memory holds up to three copies of the electronic meter data METER SET 1 METER SET 2 and METER SET 3 If the data in one meter set does not match that in the other two sets the data of the two identical sets overwrites the single set Security When the machine is in Play Mode it continuously operates the following security features Coin Comparator The coin comparator scans inserted coins and compares them with a sample coin held in the comparator Invalid coins are diverted to the coin tray Accepted coins are directed past the comparator s internal photo optic detector and on to the coin accept chute The machine software monitors the speed and direction of travel of the accepted coins For coins travelling too slowly or travelling in the wrong direction an error signal is generated and the machine locks up with the appropriate error message being displayed on the screen If the inserted coin is valid and no error conditions are encountered the appropriate credits are registered in the game CREDIT display and gameplay may take place The Jurisd
106. stallation USA 540MVP Video Operator Manual List of Figures 2 2 Figure 31 Machine DIMSNSIONS siria vi 2 4 Figure 2 2 Machine Dimensions Low Boy with Hard Meters nn 2 5 Figure 2 3 Machine Footprint and ClearancCes iiiii 2 6 Figure 2 4 Coin Comparator CC 62 SHOWN ccssceceeceseeeeeeseeseeeeaeeeeeteneeaeeneeteeeeaeees 2 9 D ARKTOCRAT eremo Revision 04 USA Revision 02 USA 540MVP Video Operator Manual Installation 2 1 Pre Installation Requirements The following items are required to install a machine see Figure 2 1 Figure 2 2 and Figure 2 3 verification of jurisdictional approval a floor plan only required for new installations a suitable base on which to mount the machine adequate clearance between the sides of adjacent machines to allow the doors to be opened a clearance of 180 mm is recommended access to mains power outlets and connection cables of peripheral devices machine keys if locks are fitted Important Note All mains power wiring must be installed by a qualified electrician and comply with Australian standard AS3000 1991 or equivalent national jurisdictional standards for mains wiring The gaming machine must be transported and handled with care Ensure the machine is not dropped or severely bumped Revision 04 USA Revision 02 Prtcanicas revien 2 3 Installation USA 540MVP Video Operator Manual
107. t options as required then save options Mikohn Disconnected Open the main door check loom and reconnect the Mikohn or close the main door or disable the Mikohn Game Address from the Machine Option Menu Mikohn Comm Error Caused due to 5 transmission failures open the main door close the main door Main Door Open To reset this fault close the Main Door Logic Door Open To reset this fault close the Logic Cage Door Cashbox Door Open To reset this fault close the Cashbox Door Bill Acceptor Door Open To reset this fault close the Bill Acceptor Door Note Requires the Bill Acceptor Door and the Belly Panel Door to be closed Coin Acceptor To reset this fault open main door correct problem then close main door Coin Optic Fault To reset this fault open main door correct problem then close main door Yoyo To reset this fault open main door correct problem then close main door Coin Diverter Fault To reset this fault open main door correct problem then close main door Dip Switch Settings To reset this fault power the machine off Set the legal coin and credit values Power the machine on Return to Operator Mode Menu and reset the static RAM Hopper Empty Check if the hopper is empty if so refill the hopper Open main door correct problem then close main door Hopper Jammed Open main door clear the reason for the hopper jam check the hopper coin out sens
108. t to flood the bezel area with liquids due to the electronics in the bezel unit and because liquids must not seep down into the bill acceptor unit below the bezel area Do not use a solvent other than isopropyl alcohol as permanent damage to the bezel assembly and other items may result Over a period of time dirt from the surface of inserted notes will accumulate on the pressure rollers drive belt surfaces and bill acceptor optics These areas should be cleaned to ensure reliable operation The procedure to clean rollers belt surfaces and validation optics is as follows if necessary see Removal and Replacement Procedures in the Service Manual 1 2 3 Disconnect the loom from the side of the bill acceptor assembly Remove the bill acceptor from the dual cage housing Swing down the upper guide assembly to give complete access to the note channel as shown in Figure 4 7 Using a soft lint cloth dampened with 90 isopropyl alcohol wipe the note channel surfaces on both the upper and lower guides to remove any surface dirt Pay particular attention to the optics area and the magnetic head when removing deposits from the surfaces On the upper guide assembly clean the surface of the pressure rollers The belt surface may be cleaned by rotating one of the drive rollers while holding the cleaning cloth against the surface of the belt Again care should be taken to prevent excess liquid from reaching the bill acceptor int
109. vailable To Replay Replay Game Number During replay press any key to pause the game Play 1 Line Press to select next game Play 5 Lines Press to select previous game Play 10 Lines Press to see replay selected game Service Press to return to previous menu Operator Key Turn off to exit CASHOUT Statistics The CASHOUT Statistics screen displays for each range of CASHOUT credits the number of times players CASHOUT the total credits Table 3 11 CASHOUT Statistics Display COLLECT STATISTICS COLLECT Amount Credits Times COLLECTED 1 n 11 21 31 41 51 76 101 201 301 500 501 PRBSBSBPSBESBSE SES Service Press to return to previous menu Operator Key Turn off to exit The following text provides an explanation for the information in the CASHOUT Statistics CASHOUT Specifies the range of CASHED OUT amount in Amount credits eg 1 10 11 20 21 30 31 40 41 50 Credits 51 75 76 100 101 200 201 300 301 500 501 rrenean itevices 3 22 USA Revision 02 USA 540MVP Video Service Manual Machine Modes Times CASHED OUT Gamble Statistics The number of times that a player CASHED OUT credits in that range The Gamble Statistics screen displays the gamble statistic of the machine For each winning amount within a winning range the selected gambled or Take win is recorded 199 499 999 1000 1999 2000 4999 5000 Table 3 12 Gamble Statistics GAMBLE ST
110. wing information is displayed Table 3 41 Demonstration Mode Screen Normal Mode DEMONSTRATION MODE complete Normal Mode entered Service Press to return to previous menu Operator Key Turn off to exit Print Accounting Information A range of functions is provided when a Ticket Printer is installed Selection of each of the Print Accounting Information items results in a printed ticket with a variety of details See selected formats following the menu display below Table 3 42 Print Accounting Information Menu PRINT ACCOUNTING INFORMATION Current Accounting Data Last Day End Accounting Data Win Category Data Previous Games Cash Out History Play 1 Line Press to select next items Play 5 Lines Press to select previous item Play 10 Lines press to choose selected item Service Press to return to previous menu Operator Key Turn off to exit rrenean itevices 3 40 USA Revision 02 USA 540MVP Video Service Manual Machine Modes Venue Not Configured Permit No Not Cfg SISI TEST PRINT SES Address Not Configured Terminal No 0118000f Date 17 12 94 Firmware No 04100041V Time 12 00 S abcdetghijkimnopgrstuvwxyz 1234567890 ABCDEFGHISKLMNOPORSTUVWXYZ S h SSe8888 CURRENT METERS 8 8888S88 MAIN METERS 8 888 12 12 94 12 00 STER 12 12 94 12 00 12 12 94 12 00 S 0 00 Cash Box In S 0 00 S 0 00 Hopper In S 0 00 S 0 00 Hopper Refills 0 00 S 0 00 Hopper Out S 0 0
111. y seated The PCBAs are Main Board Backplane Board Extended USA I O Driver Board Communications Configuration Board Pulse Mechanical Meter Board ee o For accessing PCBAs refer to the relevant chapter in the Service Manual 2 The machine power supply and monitor isolation transformer Ceronix only are set at the factory for a mains input voltage of 240 V or 110 V in North America unless clearly labeled otherwise Should there be a need to change the mains input voltage setting Make sure the machine is disconnected from mains power before adjusting voltage settings Selecting the wrong power supply and or monitor isolation transformer voltage will cause considerable damage to the power supply and or monitor transformer a Set the voltage selector switch on the power supply for the correct mains input voltage The switch is mounted on the metal housing of the power supply assembly which is located at the back of the cabinet in the bottom right hand corner b Where a Ceronix monitor with a manually switched isolation mains input transformer is used set the mains input switch on the transformer to match the mains input voltage 3 Make sure that the mains power switch is OFF Connect the mains power cable to the machine The power cable may enter the cabinet either via a hole in the base of the cabinet or via a hole in the rear wall of the cabinet A hole is provided in the base of the cabinet

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