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1. Figure 4 3 The default surveillance window is black you need to add devices to it and then connect the device Please check the login window above it was divided to 3 sections from no 1 to 3 Section1 Exit Go to Device List Buttons Ud Click this icon and exit Phone App mel Click this icon and back to Device List page to add cameras to the software Section2 Live view window lf the camera supports PT function here slide on the screen with your finger the camera will rotate follow your finger direction Section3 Playback Snapshot Audio Talk buttons A Playback Click this icon to play the pictures you have captured em Snapshot Click it to make snapshot mt Audio button Click it and you will hear sound captured by the camera s built in microphone Make sure the camera supports Audio Click the icon again and stop Audio en Talk button Click it then talk through your cell phone s microphone which will transmit through the camera s speaker People will hear your talking through the camera s built in speaker Make sure the camera supports Talk Click the icon again and stop talking How to add cameras to the Phone APP The following steps are required before adding cameras to the APP 1 Install the IP Camera s which wants to be monitored 2 Login the IP Camera s by web browser and set the IP address port username amp password and make sure the camera can be accessed by browsers 3
2. 5 1 3 No Pictures Problems The video streaming is transmitted by the ActiveX controller If ActiveX controller isn t installed correctly you will see no video image There are two ways to resolve this problem 1 Re install IP Camera Tool and activeX control recommendable 2 Download ActiveX controller and set security setting of IE IE browser gt Tool gt Internet Proper Security Custom Level ActiveX control and Plug ins The first three options should be set to be Enable The ActiveX programs read by the computer will be stored As follows Enable Download unsigned ActiveX controls Enable Initialize and script ActiveX controls not marked as safe Enable Run ActiveX controls and plu ins Inter not Options Genera Securty Privacy Conterk Connections Programs Advarred Select a pone to Mew o change security settings i a J security Settines Internet Zone interret Local intranet Trusted ates Res Settings rr Cissble A Internet C Enable This zone is for Inkoenet websites y Dowrlaad sgned Actives cortrols not secure except those listed n trusted and O Disable restricted zones Enable not secure C Prompt recommended 4 Download unsigned ActreeX controls not secure C Disable recommended Securky level for this zone lowed levels for this zone Medium to Hoh medium high Enable not secure o
3. 23 L Alarm Service Setting Day 0 Backup 4 Restore Setting Tue INR Restore Factory Setting Wed Ti Thu H Reboot Device Fri LL Log Sat jiii Submit I Figure 3 43 If you want to select discrete area you click the left button on the box of time range It will turn blue If you want to delete it just click the left button and it will turn grey AOSTA Device Status Motion Compensation Alias Setting Send Mail on Alarm AA Upload Image on Alarm AAA SSMONona Multi Device Setting Upload Interval Seconds 30 Basic Network Setting Scheduler Wireless LAN Setting Beep on Alarm ADSL Settings Record on Alarm UPnP Settin P Setti E Alarm Record Filepop DDNS Service Setting set All Mail Service Setting MSW seunge OE FTP Service Setting clear o0 01 02 03 04 05 06 Alarm Service Setting Day O 1 2 Ea et BE aa Oo k LO Fa Lame a E kh k oo k i LO Ma Lm j k Co Le Pa a a k Ma Pi r ha co LO 3 a a Ik k k l Ea Lame ga i So Oe co BE h Cs sI Ba ea 3i Ma Ma 3 ea Hij ea fo hi 12 a Sa Cn 0 al Ca k _ 3 5 Sun Upgrade Device Firmware ly Backup amp Restore Setting Te i i f Restore Factory Setting LA Reboot Device T z peck lon Fri vat EJ Figure 3
4. Approgriata for most websites C Prompt Prompts before downloading potentia y Intiakze and sonpt Activex controls not meted a4 safe For e contant C Disable recommended 2 Enable not secure L Prompt Y Run ActiveX controls and plugins OS adrian sena a gt Takes effect after you restart intenet Explorer Unsgnad Actives controls val not be l Custom level Reset all zones Resat custom settings Rasatto tedurrboh default v Reset Figure 5 1 If you allow the activeX to run but still can not see living video only a red cross in the center of the video Please change another port number to try Don t use port 80 use port 85 8005 etc a IP Camera Tool sarah Network Configuration E zarah Anonymous adel Obtain IF from DHCP server tidad Tie bere 192 168 0 109 nonyaous Subnet Mask 255 dd 200 O 192 166 0 1 focaa demo Gateway DNS Server 192 166 0 1 Http Port e100 User admin Fassword caca hange another port number Figure 5 2 NOTE Make sure that your firewall or anti virus software does not block the camera or ActiveX If you can not see live video try shutting down the firewall or anti virus software and try again 5 1 4 Can t access IP camera on internet Possible reasons why camera is not accessible on the internet 1 ActiveX controller is not installed correctly 2 The port which the camer
5. al Pies 1 OW Figure 4 11 There is a icon after the camera name click it and you can enter the user name password and web port to login the camera Ca Fiss10W 10 10 10 104 Ea user Admin password eee web part 80 Figure 4 12 Add device in WAN Step 1 Click the Add Camera icon to add cameras manually Step 2 Select the camera type mjpeg or h 284 Figure 4 13 then enter the camera s basic information like camera name ip http media port user name password and so on Figure 4 14 device MJPEG gt Figure 4 13 CS H264 ADD UID gt device name Alice ip Camera myfoscam org user Admin password media port 40 web port 80 stream type sub stream gt Figure 4 14a Add H 264 Device Page Es MJPEG ES device name Giddy ip user password web port 80 Figure 4 14b Add MJPEG Device Page UID If your camera supports UID here you scan UID number Now FOSCAM camera does not support UID Device name The Device name is a unique name that you can give to your device to help you identify it IP address Fill in the camera s DDNS host or WAN IP not LAN IP User amp Password The camera s user name and password Media Web port For MJPEG cameras here only support web port www foscam com Stream type It has two types Main stream and Sub stream For cell phones we recommend you to select Sub stream to get more fluent video Step 3 Click Add button to add cameras
6. 11 102 subnet Mask 255 255 255 0 rat ew ay 1192 166 11 1 INS Server 1192 168 11 1 Http Port 5090 User ladmin Password hot caca Figure 3 18 IP Address Fill in the IP address assigned and make sure it is in the same subnet as your computer or router l e the first three sections are the same Subnet Mask The default subnet mask of the equipment in our LAN is 255 255 255 0 You can find the subnet mask in the basic information of your router or the locally attached of your PC Gateway Make sure it is in the same subnet with PC s IP address The gateway is your router s LAN IP DNS Server IP address of your ISP network provider You can find the DNS server in your router or check the locally attached address of your computer Your PC contains your PC s IP address gateway and DNS server Normally there are two DNS servers Here you can also set the DNS server the same with gateway Http Port The default Lan port is 80 You can set another port number such as port 8005 8100 etc User amp Password Default administrator user name is admin with no password NOTE If the prompt Subnet doesn t match dbclick to change appears please enable DHCP set camera s IP address and gateway once again 3 7 Wireless Settings The network camera is POE compliant allowing transmission of power and data via a single network cable so here cannot allow to use Wireless function 3 8 ADSL modern IP Cam nO Figu
7. 44 www foscam com 3 15 Upgrade Device Firmware When you upgrade the camera please upgrade system firmware first and then upgrade the Web UI nn de de en A ne A Date amp Time Settings Upgrade Web Ul ADSL Settings UPnP Settings DDNS Service Settings firmware Mail Service Settings Upgrade system FTP Service Settings Alarm Service Settings Upgrade Device Firmware Backup 4 Restore Settings Restore Factory Settings Reboot Device Log m UE Figure 3 45 Click Browse choose the correct bin file and then click Submit to upgrade Don t shut down the power during upgrade until the IP camera tool finds the camera again Upgrade Firmware by IP Camera Tool Double click the IP Camera Tool shot icon select the Camera IP that you want to upgrade the firmware Then select Upgrade Firmware and enter the username and password choose the firmware file and upgrade Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 EN IP Camera Tool 192 168 8 10 Basic Properties Hetwork Configuration Upgrade Firmware Refresh Camera List Flush Arp Buffer About IP Camera Tool Figure 3 46 ES IP Camera Tool ana 192 168 8 101 8002 Anonymous Upgrade Firaware ES User W Enter the User name and Fassword password Uperade Web UI OK Figure 3 47 CAUTION If your camera
8. Advanced Camera Settings Click the bar Device Management goes to Administrator Control Panel to make advanced camera settings 3 1 Device Status l pese Device ID 000DC5D489EB Device Firmware Version 11 35 2 49 Device Embeded Web UI Version 24204 up Sewings AN DDNS Status Foscam Succeed http camera myfoscam ord UPnP Status UPnP Succeed MSN Status No Action Figure 3 1 1 Device ID MAC ID of the camera by wired connection 2 Device Firmware Version System Firmware version of the camera 3 Device Web Ul Version Web UI firmware version of the camera 4 Alias Name of the camera 5 Alarm Status The status of Alarm Service Setting 6 DDNS Status The status of DDNS Setting 7 UPnP Status The status of UPnP Setting 8 MSN Status The status of MSN Setting Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Another Way Double click the the icon IP Camera exe select the camera IP right click and select the Basic Properties you can also see the Firmware Version and MAC Address such as the following screen EN IP Camera Tool Anon 192 105 Basic Properties Hetwork Conti guration Upgrade Firmware Refresh Camera List Flush Arp Buffer About IP Camera Tool Figure 3 2 o a mand y o oo Pe A 7 PE Usen 1090 150 11 099 0101 apple Basic Properties Figure 3 3 Shenzhen Fosc
9. FACON oC UNOS oeei E OA EEEE EE OOE EEEE NEEE OE EOE ENEE 48 1 mic aa AA e a E a A E e E EE EE 49 EE o o i OE O EE OO A A A EN ieasneays 49 4 Phone APPS ccccccceccccecccceccacecccceccacecceceaceneaueceuneaeeneaueneauenceneateneaueneaneaeeneasentuuecesneaeeneauenenes 50 llo ago l o loe 9 019 En 50 E A 58 TA A O O A In 65 5 1 Frequently Asked Questions occcccccccccccooncccnnnccnoonoonnncnnnnonononnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnrnnnnnrnrnnnnnnennninnns 65 52 De aulaClic noobs cacute 68 Ao AUN Sr PEA E EIE OA TI AEE E A AE ET O E O TT 69 6 OBTAINING TECHNICAL SUPPOR ia ir deens dansend 70 1 Overviews IPCAM is an integrated POE Network Camera solution It combines a high quality digital video Camera with network connectivity and a powerful web server to bring clear to your desktop from anywhere on your local network or over the Internet The basic function of IPCAM is transmitting remote video on the IP network The high quality video image can be transmitted with 30fps speed on the LAN WAN by using MJPEG hardware compression technology The IPCAM is based on the TCP IP standard There is a WEB server inside which could support Internet Explore Therefore the management and maintenance of your device is simplified by using the network to achieve the remote configuration start up and to upgrade the firmware You can use this IPCAM to monitor special places such as your home and your office Also contro
10. Fax 86 755 2674 5168 Network Connections Edit Help P Search Key Folders File View Favorites Tools Advanced Q O DB E Local Area Connection Connected Firewalled at Create a new connection 9 Set up a home or small office network Change Windows Firewall settings er Disable this network device EN Repair this connection mij Rename this connection View status of this connection Ei Change settings of this connection E Other Places gt Control Panel a My Network Places E My Documents 4 My Computer Details Local Area Connection Figure Network Connections File Help ya Search Key Folders Edit Tools Advanced O 0 5 View Favorites EF Address A LAN or High Speed Internet H Local Area Connection Connected Firewalled Realtek RTLS139 310x Fa S a a Network Tasks Create a new connection 9 Set up a home or small office network Change windows et the Firewall settings Lal Disable this net ewe device your E EN Repair this connection mij Rename this connection View status of the herefare two DNS servers connection 1 2 Change settings cy Ekl k n set any of them connection id the camera with o Other Places E Control Panel My Network Places E My Documents el My Computer Figure L M Realtek RTLO139 810x Fa r same Subnet Mask anf SameWwith gateway is also OK www foscam com
11. Filepop DDNS Service Setting s z at A eer Mail Service Setting set All META Set 04 05 06 07 08 09 10 FTP Service Setting Clear 00 01 02 03 04 05 06 07 08 09 17 22 Alarm Service Setting Day0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 22 Pe Sun EELT ELLEELLE LLL ELLEELLE LELLI Sap aE Mon AUAEEUGUGHEREEAUGGUUEEREEROOUUUHERERHOUUUUUEENOUHERRREUUUUUEERERRUUUUUEEREREOUUUUHERERROUUUNHET ackup amp Restore Setting Tue EEE ELLEELLE SN a EEE EEE EEE EEE EEE AE Sat MAANA lt Figure 3 42 Specify an alarm schedule If you want the camera to alarm during set times select Scheduler and set time range lt lf you want to select one serial area you can click any number between 00 and 23 on the first row the corresponding column will be selected and it will turn blue For example click the number 06 on the first row you can see the column turn blue That means the camera will alarm when motion is detected between 6 and 7 o clock every day Click the number 06 on the second row you can cancel the corresponding column you set And it will turn grey AA Waterpro z Ae A O e eee E e ne oe A Device Status Motion Compensation F send Mail on Alarm Upload Image on Alarm Upload Interval Seconds 30 Scheduler Beep on Alarm Record on Alarm Alarm Record Filepop aaa i i O 1 2 3 4 5 16 7 8 9 10 11 12 13 1415 16 17 13 19 20 21 22
12. Settings MSN Settings FTP Service Settings Go to Data amp Time Settings Select the time zone belong to Figure 3 5 your region 3 4 User Settings Here you can create users and set permission levels visitor operator or administrator Click Submit to save these settings The camera will reboot Ch hari en ey AN Device Status Alias Settings Date amp Time Settings User Password Group Users Settings Multi Device Settings Np et UPnP Settings _ DDNS Service Settings itor e Alarm Service Settings Upgrade Device Firmware Backup amp Restore Settings Set Alarm Record Path Mail Service Settings C Documents and Settings All Users L Figure 3 6 Here you can also set one important file locations for the camera the Alarm Record Path simply click Browse and choose the path to the required folder The Alarm Record Path location is used to store automatically recorded files when the camera is activated by motion See set motion alarm Figure 3 35 The default path for Alarm Record Path is C Documents and Settings All Users Documents NOTE In Windows or Vista if you cannot set the paths Windows7 or Vista s security level is higher than Windows XP 2000 For set record path function user should add the Device IP address to the Internet Explorer s Trusted sites first The step is IE browser gt Tool Internet Proper gt Security gt Trusted sites gt Sites gt Add 3 5 Mul
13. Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Multi Device Settings Foscamdemo deis 166 sk el Anonymo E st 168 44 169 None None None None Figure 3 11 The 2nd camera s name 2 Fill in the 2nd camera s DDNS host not LAN IP 3 Enter the 2nd camera s user name and password 4 Click Add button and to take effect Add the other cameras in the same way Click Submit to save Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 Multi Device Settings FoscamdemoF leg 16Vv 192 168 11 208 Anonymous 192 16811169 iet i Foscamdemoo910 192 168 11 206 Device List in LAN Foscamdemo Fls9041V 192 160 11 214 The 1st Device This Device The 2nd Device Sarah ipcam dyndns org The 3rd Device apple ipcam myfoscam org The 4th Device linla testi myfoscam org The Sth Device None The 6th Device None The fth Device None The 8th Device None The 9th Device None Attention If you want to access the device from internet be sure the host and port that you set can be accessed from internet Click submit after finishing all settings Figure 3 12 Return to video window You will see all of the cameras accessible through the internet When you are away from home you can use the first camera s DDNS domain name and port to view all the ca
14. Stream type Sub stream Http port 8090 Media port 888 User name admin password hgf655 UID Q Figure 4 7 Camera Type Our Company produces two series cameras MJ and H 264 Here select the camera type that you want to add Camera name The Camera name is a unique name that you can give to your device to help you identify it IP address Fill in the camera s DDNS host or WAN IP not LAN IP Stream type It has two types Main stream and Sub stream For cell phones we recommend you to select Sub stream to get more fluent video Http Media port For H 264 cameras the Http and Media port must be different For MJ cameras here share the same port User name amp Password The camera s user name and password UID If your camera supports UID here you may fill in the UID no Now FOSCAM camera does not support UID Click the icon to add camera then you can see the camera in the Device List Device list alice camera myfoscam org FI89TOW 192 168 11 151 Select one IP address and click it then you can enter the surveillance window select one IP address in the Device List and press it for a moment it pop up the following screen Edit Delete device Figure 4 8 Edit Re edit the camera s information such as the Http Media port user name and password and so on Click Edit and you can go to Add camera page Figure 4 7 Delete device Delete the camera from
15. TEST ADSL Settings Alarm Status None DDNS Status Foscam Succeed http camera myfoscam org DDNS Service Settings Mail Service Settings UPnP Status Prf MSN Settings MSN Status No Action FIP Service Settings Alarm Service Settings Upgrade Device Firmware Backup amp Restore Settings Restore Factory Settings Reboot Device Log O Sy B 7 a 7 f l A There may be issues with your routers security settings and sometimes may error We recommend you configure port forwarding manually on your router Figure 3 26 3 10 DDNS Service Settings FOSCAM camera has embedded a unique DDNS domain name when producing and you can directly use the domain name you can also use the third party domain name FOSCAM domain name Here take camera myfoscam org for example Go to option of DDNS Service Settings on the administrator panel you can see the domain name Please enable the FOSCAM DDNS name first Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Device 5 a DDNS Service Settings En Alias Settings Date amp Time Settings Users Settings Manufacturer s DDNS Multi Device Settings Enable Enable FOSCAM Basic Network Settings Manufacturer s Domain camera myfoscami DDNS name Wireless LAN Settings rn ADSL Settings UPnP Settings DDNS Service Setti ene sengs Third Party DDNS Mail Service Settings DDNS Service FTP Service Se
16. enter the surveillance window ODE A oe r l Lt disabled Add OSD on record enable Resolution 640 480 Mode 50 HZ 3 Fps Max Brightness z Le Contrast OJER Default All O Flip O Mirro me po Device Management Figure 2 2 Sectioni Device Name Default device name is Anonymous You can define a name for your camera as you like Please go to chapter 3 1 and read how to set it Section2 Multi Device Window The firmware inside the camera supports up to maximum of 9 cameras being monitoring at the same time You can add other cameras in multi device setting read chapter 3 5 a D ee LC A A ME E n aa 0 0 0 OSD disabled Add OSD on record enable v Resolution 640 480 v Mode 50 HZ v Fps Max v Brightness J 6 Contrast 3 Default All C Flip C Mirror gt af Device Management Q Q Figure 2 3 Section3 Image Parameters Settings OSD disabled v Add OSD on record disable Resolution 640 480 he Mode 50 HZ aa Fos Max Brightness 11 Contrast 5 Default All L Flip L Mirror OSD OSD is used to add timestamp on the video There are five text colors to choose from Black red yellow white blue Add OSD on record Select this option if you want to ad
17. error occurs check the parameters you entered are correct The filename format of the image is similar to OO606E8C1930 sarah 0 20100728114350 25 jpg www foscam com Check if your FTP server supports this file name format 3 14 Alarm Service Settings IP Camera supports Motion Detection Alarmed when the motion has been detected it will send email alerts or upload images or record Alarm Service Settings Figure 3 35 1 If you want to set Motion Detection Alarmed select the checkbox 2 The larger the number the higher the motion sensitivity will be 3 Select this option to reduce false alarms when light changes If motion is detected after you enable Motion Detection Armed the Alarm Status will turn to Motion Detect Alarm Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 a ee ee a Basic Network Settings Wireless LAN Settings ADSL Settings DDNS Service Settings Mail Service Settings FIP Service Settings Device Status Device ID Device Firmware Version OOODCSDSFE9B 11 35 2 48 Device Embeded Web Ul Version 24203 apple Motion Detect Alarn Alias Alarm Status DDNS Status UPnP Status MSN Status There are four alarm indicators Foscam Succeed http camera myfoscam org 8181 No Action succeed Figure 3 36 1 Camera will send emails when motion is activated Here you can see the alarm status lf you
18. the Device List 4 2 APP for iPhones If you use iPhone please search the APP Foscam ip cam viewer and install it through APP Store then you can see the shortcut icon in your cell phone screen a rt rioyilUw FISIUA Vi i n gt gt gt 2 The default device list is null you need to add cameras to it Section1 Camera list Here will list all cameras that added to the software Section2 ipcam table add ipcam buttons EN Click this icon and back to ipcam table page here you can see all cameras that have added to the software Se Click this icon and back to add ipcam page here you can add cameras in LAN or in WAN to the software How to add cameras to the APP The following steps are required before adding cameras to the App 1 Install the IP Camera s which wants to be monitored 2 Login the IP Camera s by web browser and set the IP address port username amp password and make sure the camera can be accessed by browsers 3 DDNS setting is a plus whenever you want to add the devices by WAN If you want to add cameras to the App please click this icon 3 go to add ipcam page Figure 4 10 O Pies 1 OA o Click this icon and go to add ipcam paqe Figure 4 10 Add device in LAN Click this button and the APP will search all cameras in LAN then add it to APP automatically The cameras in LAN can be searched and added to APP automatically
19. the parameters bin file Figure 3 48 3 17 Restore Factory Settings All parameters will return to factory settings if selected E rn laan Backup amp Restore Settings Date amp Time Settings Users Settings Backup Multi Device Settings Restore Basic Network Settings Wireless LAN Settings ADSL Settings UPnP Settings DDNS Service Settings Mail Service Settings MSN Settings FTP Service Settings Alarm Service settings Upgrade Device Firmware Backup amp Restore Settings Restore Factory Settinas 1 2e Reboot Device Figure 3 49 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 3 18 Reboot Device Click Reboot Device to reboot the camera This is similar to unplugging the power to the camera 3 19 Log The log record shows who accessed the camera and when Figure 3 50 Co SGI i j en F iim eai Device Status Multi Device Settings Basic Network Settings Wireless LAN Setting ADSL Settings UPnP Settings DDNS Service Settings Mail Service Settings Log 2012 05 06 2012 05 06 2012 05 06 2012 09 06 2012 09 06 2012 09 06 2012 05 06 2012 05 06 2012 05 06 2012 05 06 2012 09 06 admin admin motion detect admin admin admin admin admin admin admin motion detect access 2 access access access access access access acceesa access MSN Settings FIP Service Settings Alarm Service Se
20. time to learn the operation of the software 2 1 Login Window English Language FOSCAM Activex Mode Server Push Mode Mobile Phone Note Please note that there are three login methods for IE browser please choose Activex mode for Safari Firefox Google Chrome please choose Server Push mode for mobile phone please choose the third mode Figure 2 1 Please check the login window above it was divided to 6 sections from no 1 to 6 Section Select Language FOSCAM camera supports up to multi languages such as English Spanish Deutsch and so on You can select the language you need via pull down the dropdown toolbar and click on the language to switch Section2 FOSCAM Website Link There is an access link to Foscam website homepage if you need tech support you can contact Foscam directly Section3 ActiveX Mode lf your PC is windows based OS such as Windows XP Windows7 Windows Vista and you are using IE based browsers like IE6 lE7 IE8 please choose IE ActiveX Mode login mode Section4 Server Push Mode If you are using non lE based browser like Firefox Safari Google Chrome please choose Server Push Mode Section5 Mobile Phone If you are using the Mobile to access the camera here you need to select Mobile Phone login mode Section6 Note Note that when you login the camera please select the corresponding login mode 2 2 Surveillance Window Select the ActiveX mode and you will
21. works well with the current firmware we recommend not upgrading Please dont upgrade the firmware unnecessarily Your camera may be damaged if misconfigured during an upgrade NOTE 1 Please ensure you have download the correct firmware package for your camera before upgrading Read the upgrade documentation readme txt file in the upgrade package before you upgrade 2 Upon downloading the firmware check the sizes of the bin files They must match the size in the readme txt file If not please download the firmware again until the sizes are the same Your camera will not function correctly if a corrupt bin file is used 3 Normally only Device WEB Ul need to be upgrade please do not try to upgrade the Device Firmware www foscam com 4 Never shut down the power of the camera during upgrade until the IP camera restart and get connected 3 16 Backup amp Restore Settings Click Submit to save all the parameters you have set These parameters will be stored in a bin file for future use The bin file can be reloaded to restore the parameters that were set Device Status P Backup amp Restore Settings Date amp Time Settings Users Settings Backup Submit gt Multi Device Settings Restore o Browse y Basic Network Settings j Wireless LAN Settings ADSL Settings UPnP Settings DDNS Service Settings Mail Service Settings MSN Settings Click Submit to store parameters Load
22. A 640 x 480 VGA 320 x 240 QVGA Communication 245 L X196 W X112 H mm bal a Environment 0 55 C 32 131 20 85 non condensing 10 C 60 14 F 140 0 90 non condensing PC Requirements Supported OS Microsoft Windows 2000 XP Vista Windows 7 32bit Windows7 64 bit Windows8 32bit Windows8 64 bit mac Browser IE6 0 IE7 0 IE8 0 IE9 0 Firefox1 0 Firefox2 0 Google Chrome Safari or other standard browsers Certification CE FCC 6 OBTAINING TECHNICAL SUPPORT While we hope your experience with the IPCAM network camera is enjoyable and easy to use you may experience some issues or have questions that this User s Guide has not answered lf you have problem with FOSCAM IP camera please first contact FOSCAM reseller for solving the problems If our reseller cannot provide service pls contact our service department techOfoscam com CEOFE XK amp
23. Alarm Service Settings Motion Detection Alarmed Motion Detection Sensitivity 10 Sensitivity 1 10 10 the highest sensitivity Motion Compensation send Mail on Alarm Upload Image on Alarm Upload Interval Seconds 30 Scheduler m beep on Alarm Select the checkbox Record on Alarm Alarm Record Filepop When you enable motion alarm the camera will record automatically and store the recording file to the folder you configured This icon is used to control whether the folder opens or not Figure 3 4 Alarm Scheduler Here are two ways to set the alarm 1 Alarm at any time when motion is detected Don t select Scheduler Click Submit and the camera will alarm at any time when motion is detected Alarm Service Settings x Motion Detection Alarmed oo Motion Detection Sensitivity Sensitivity 1 10 10 the highest sensitivity Motion Compensation Send Mail on Alarm Upload Image on Alarm Upload Interval Seconds Scheduler Beep on Alarm Record on Alarm Alarm Record Filepop Refresh Figure 3 41 jos sopsss Another Way select Scheduler and click set All you will see all time boxes turn blue as in the following picture Click Submit and the camera will alarm at any time when motion is detected 2 N Motion Compensation ie Upload Image on Alarm Basic Network Setting Scheduler Wireless LAN Setting Beep on Alarm UPnP Setti e i Alarm Record
24. Connection status EN Address Type Assigned by DHCP IP Address Subnet Mask 1de 158 050 255 255 255 0 Default Gateway 192 168 0 1 Windows did not detect problems with this connection If vou cannot connect click Repair 3 15 a Metwork Connections e Local Area Connection Status Network Connection Details a Network Connection Details Value 0 E 0 D00 00 23 01 oe Tee 0 50 255 255 255 0 192 168 0 1 192 168 0 1 2010 7 23 17 20 44 2010 7 23 19 20 44 202061 34 33 192 168 0 1 Property Physical Address Subnet Mask Default Gateway DHCP Server Lease Obtained Lease Expires DAS Servers 3 16 lf you don t know the DNS server you can use the same settings as the Default Gateway Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 Another way to change the camera s LAN IP and HTTP Port no Open the IP Camera Tool select the camera you want to change the port no right click on the IP address link and goes to Option Network Configuration it pops up another dialogue showed as the following screen AS IP Camera Tool IE 192 168 8 102 Basic Properties Hetwor E Lontiguration In Refresh Camera Flush Arp Butt Select the camera you want to change the LAN IP or port no right click Figure 3 17 ES IP Camera Tool apple Network Configuration Ea apple IF Address 192 158
25. DDNS setting is a plus whenever you want to add the devices by WAN Click the button Lei and go to Device List page this section will show you how to add cameras in LAN or in WAN amp Device list 1 ahce camera myfoscam org i FI8910W 192 168 11 151 OMe gt gt Figure 4 4 Section1 Back button hed Click this icon and back to the surveillance window Section2 Device List Here will list all cameras that added to the software Section3 Add device buttons Add device in LAN Click this icon and the APP will search all cameras in LAN automatically Such as the following screen AD al 15 47 Please select camera F18910W_ 192 168 1 1 151 Figure 4 5 Select the camera IP and click OK to add cameras in LAN then you can see the camera in the Device List Add device through scanning UID User Identification number Q UID Scan Click this icon and scan the UID no in the camera body then the camera can be added to the App Figure 4 6 Normally each camera has one unique UID and UID is used for PnP function Now our camera does not support UID number so here you cannot allow to use UID to add device Add device in WAN e Click this icon and you can add cameras in WAN manually Click this icon and it pops up the following screen here you can add cameras manually A O Aal 15 53 Camera type MJ v Camera name alice IP address camera myfoscam org
26. MSN account for the camera do not use the same MSN account as you would like to chat with your friends When the camera login uses the MSN account this account cannot be used for anything else when the camera works Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 3 13 FTP Service Settings If you want to upload images to your FTP server you can set FTP Service Settings FTP Service Settings FTP Server FTP Port FTP User sarah FTP Password oon FTP Upload Folder FTP Mode PORT Test lease set first and then test Upload Image Now Upload Interval Seconds 30 Enable Set Filename Filename sarah Figure 3 32 FTP Service Settings FIP Server ftp mgenseal com FTP Port 21 FIP User deotest mgenseal com FTP Password oon FTP Upload Folder FTP Mode PORT Test Please set first and then test Upload Image Now Upload Interval Seconds 30 Enable Set Filename Filename Sarah Submit Refresh Figure 3 33 FTP server If your FTP server is located on the LAN you can set as Figure 3 32 If you have an FTP server which you can access on the internet you can set as Figure 3 33 FTP Port Usually the port is 21 FTP Upload Folder Make sure that the folder you plan to store images exists as the camera can t create the folder itself Also the folder must be read writable FTP Mode The camera supports standard POST mode and passive PASV mode Upload Image Now This o
27. User Manual Model FI8905E Outdoor PoE Network Camera Table of Contents An ne a Men a ae enone ae eee eae eae 2 bek KOA FSE rcs arten PO CER e PEO E eatin ROO reatie sonnet 3 12 POB POWer over Elemental 3 oi AG BOI US IP A PO o OC O Po OC E SEO CO O 4 14 Fackng nn en A e 4 Md SIAN lt el1 911 Niue wenende II A o O RE nemesis aandeden ens 4 2 Surveillance Software GUl coonnnccccoccnccconcococoncnnoconcnnononcnnonnncnnnnnannnnnnnnnnonannnnonanrnnononrnnnnnnnans 6 2 1 Login VVINGOW sscriciindaa ira iria rd radial dida 6 2 2 Surveillance WIN Wins is cea acid 8 3 Advanced Camera O a 13 Sel DEVICE A o A ES E O OUR o EE R 13 Pe nn A 15 29 Date amp im SE 610 maatti iii iio estee 15 SAUS ONS acssetisns erences eee sat etna nest jeunes po sai sect a e Em Ene EEC 16 9 9 TMT Ge IN Sc ct cere ce tase nee E A A E nand pee irlanda NE A E E AT 17 3 6 Basic Network SEUNG S script ariieste 23 3 7 Wireless Settings sesionar odas 26 er E A 26 A EINO Sgt ce asian pha Sere oe clans E E sence teed E ecu easttece A 27 3 10 DDNS SENICE DENG S erennere E ai AA ae ERa sae EAER AAE iee nakende 28 Sh Mall Srvc SetlihgS seat iio 34 ALN NE C e EEEE E E E needed 36 NS o A E san E E A A EN A 38 3 14 Alam Service SEMO Sa ensernstanmnesen notme eetdanksbikhde bende e o eni Raana thee Stansted 40 3 15 Upgrade Device Firmware series ii init dit 46 3 16 Backup amp Restore Settings pesonas crni AR A Rana ni S RAR Akai TERRE 48 3 17 Restore
28. a uses is blocked by a Firewall or Anti virus software try changing to another port number Figure 5 2 3 Port forwarding is not successful Figure 3 26 Double check these settings and make sure they are correct 5 1 5 IP Camera Tool could not find camera s IP Verify that the network cable securely fastened to the camera Make sure DHCP is enabled on your router don t enable MAC address filter Make sure that the firewall or anti virus software does not block the camera You can add the camera as a trusted site on your firewall or anti virus software 5 1 6 UPnP always failed UPnP only contains port forwarding in our recent software Sometimes it may fail to port forwarding automatically because of the firewall or anti virus software It may also be due to the router s security settings We recommend manually configuring port forwarding You can view your camera on internet successfully after you do port forwarding manually in your router 5 1 7 Couldn t find the shortcut on the desktop after install IP camera tool If you use Windows7 or Vista and the shortcut is missing after installing the IP camera tool check the path of the IP Camera program For example as it was pointing to_C Windows System32 IPCamera exe Please fix this by pointing the shortcut to the correct path C Windows SysWOW64 PCamera exe After this you could use the shortcut without any problems 5 1 8 can t change the record path When you use Windows7
29. ail com Upgrade Device Firmware SMTP Password Test eigase set first and then test Report Internet IP by Mail r Submit JS Figure 3 27 5 1 Sender Mailbox for sender must support SMTP 2 Receiver Mailbox for receiver need not support SMTP you can set 4 receivers 3 SMTP Server Port Enter SMTP server for sender SMTP port is usually set as 25 Some SMTP servers have their own port such as 587 or 465 and Transport Layer Security usually is None If you use Gmail Transport Layer Security must be set to TLS or STARTTLS and SMTP Port must be set to 465 or 25 or 587 which port you choose should be decided by which Transport Layer Security you select 4 SMTP user ID account of the sender email address 5 Submit_ Click Submit to take effect 6 Test_ Click Test to see if SMTP has been successfully configured NOTE Click Submit first before choosing Test Click Test to see if SMTP has been successfully configured Device sarah Windows Internet Explorer 4 E 192 16 Y als lo Aer 2 gt File Edit View Favorites Tools Help i ci Uy Favorites gk E E Free Hotmail Device sarahi E E J Page Safety Tools Ed gt 2 Test Succeed Done Internet fy 100 E Figure 3 28 If the test fails with one of the following errors after clicking Test verify that the information you entered is correct and again sele
30. am Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 3 2 Alias Settings Default alias is Anonymous You can define a name for your camera here such as apple Click Submit to save your changes The alias name supports special characters Ta OSTA IN I WUTU DOT F Device Status Alias Settings Alias Settings Date amp Time Settings Users Settings Alias Multi Device Settings Submit E Basic Network Settings Wireless LAN Settings ADSL Settings UPnP Settings DDNS Service Settings o a Click the option here to MSN Settings modify the device name FTP Service Settings Alarm Service Settings Enter the device name as you like Use different names to identify multi cameras Upgrade Device Firmware Backup amp Restore Settings Restore Factory Settings Reboot Device a Figure 3 4 3 3 Date amp Time Settings Choose the time zone of your country You can choose Sync with NTP Server or Sync with PC Time If your country implements the Daylight Saving Time that option can also be selected AA Date amp Time Settings i PE Device Clock Time 201294960 SAD 1 46 36 Multi Device Settings Device Clock Timezone GMT Greenwich mean time London Lisbon Casablan Basic Network Settings Sync with NTP Server Wireless LAN Settings NTP Server ADSL Settings UPnP Settinas Sync with PC Time L DDNS Service Settings Daylight Saving Time LI Mail Service
31. ct Test 1 Cannot connect to the server 2 Network Error Please try later 3 Server Error 4 Incorrect user or password 5 The sender is denied by the server Maybe the server need to authenticate the user please check it and try again 6 The receiver is denied by the server Maybe because of the anti spam privacy of the server 7 The message is denied by the server Maybe because of the anti spam privacy of the server 8 The server does not support the authentication mode used by the device Report Internet IP by Mail lf selected you will receive emails which contains internet IP information such as When the camera is powered or the Internet IP has changed For example IPCAM s urls is http 119 123 207 96 8068 Make sure the port is mapped to the router correctly www foscam com 3 12 MSN Setting lf you want the camera send its current internet IP address to you or your friends please set MSN settings Acquire an MSN ID for the IPCAM first then follow the instructions as per Figure 3 29 Device Status Alias Settings Date amp Time Settings Users Settings Multi Device Settings Password Basic Network Settings Wireless LAN Settings ADSL Settings MSN ID in this list can UPnP Settings Cis chat with the camera DDNS Service Settings Po Mail Service Settings MERO Po MSN Settinas MSN Friends List o FIP Service Settings Alarm Service Settings Upgrade Device Firmware Backup amp Restore Settings Restore Factory S
32. d a timestamp to recordings Resolution 1 320x240 QVGA 2 640x480 VGA There are two resolutions the bigger one VGA is 640x480 pixels and the smaller one QVGA is 320x240 pixels The bigger the resolution the better of the image quality is but the lower the frame rate is If you are accessing the camera via internet and want to get more fluent video streaming please select resolution QVGA 320x240 Mode 1 50HZ Indoor surveillance Region Europe China 2 60HZ Indoor surveillance Region USA Canada 3 Outdoor Outdoor surveillance Region All over the world There are three options within the menu of Mode 50HZ 60HZ and Outdoor It depends on the frequency of the electricity and surveillance model indoors amp outdoor Please choose outdoor mode when the camera was installed outside Fps 1 Max Maximum frame rate 2 20fps 15fps 10fps 5fos 4fps 3fps 2fos 1fos 5fps 1fos 1 2fps 1 Sfps 1 4fps 1 5fps customized frame rate You can choose option within the menu of Fps to adjust the frame rate It is often used in LAN network when you want to lower the frame rate so that you can save more bandwidth Brightness Default parameter is 6 you can adjust the brightness of the image by clicking plus or minus button Contrast Default parameter is 4 you can adjust the contrast of the image by clicking plus or minus button Flip amp Mirror You can flip t
33. e all of the cameras you added can be accessed through the internet Read How to configure DDNS settings in chapter 3 10 Login to the first camera using a DDNS domain name and port www foscam com OO kerensa E File Edit View Favorites Tools Help We Favorites Beeni sii Ac Use DDNS domain name and port to login Device TEST 3 5 Device Status Date amp Time Settings ES Device ID 000DC5D489EB Multi Device Settings Device Firmware Version 11 35 249 Basic Network Settings Device Embeded Web UI Version 24204 Wireless LAN Settings Alias TEST ADSL Settings En i UPnP Settings a 7 zalen DDNS Service Settinas DDNS Status Foscam Succeed http camera myfoscam org Mail Service Settings UPnP Status UPnP Succeed MSN Settings MSN Status No Action FTP Service Settings Alarm Service Settings Make sure each camera you need Upgrade Device Firmware Backup amp Restore Settings add could login with DDNS name and port Restore Factory Settings Reboot Device Log g w O Figure 3 10 If you have several cameras you can use the same DDNS domain name you only need to set a different port number for each camera Click Multi Device Settings Choose The 2nd Device Fill in the 2nd camera s name DDNS domain name port number Enter user name and password and then choose Add Figure 3 11 NOTE Here the Host must be entered as the second camera s DDNS domain name not its LAN IP
34. er and goes to Applications amp Gaming gt Single Port Forwarding Secondly Create a new column by LAN IP address HTTP Port No of the camera within the router showed as below www foscam com LINKSYS by Cisco Wireless N Home Router Applications amp Gaming Setup COS Security Access Restrictions Applications amp PEI nge Fron Potwardng E Internal Port erdee En mn 1921881 o 1921684 1 of A Bon v EA Figure 3 26 3 Use domain name to access the camera via internet After the port forwarding is finished you can use the domain name http no to access the camera via internet Take hostname_ycxgwp no ip info_and_http no 88for example the accessing link of the camera via internet would be htip ycxawp no ip info 88 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 3 11 Mail Service Settings lf you want the camera to send emails when motion has been detected Mail Service Settings will need to be configured Device Status Alias Settings Date amp Time Settings Mail Service Settings Multi Device Settings Receiver 1 Basic Network Settings Receiver 2 pas Receiver 4 UPnP Settings lk mm DDNS Service Settings Mail Service Settings MSN Settings FTP Service Settings Alarm Service Settings Gmail only supports TLS at port 465 and supports STARTTLS at port 25 567 SMTP User curyaod3 qm
35. ettings MAN DE Fill in the user and password of the MSN ID you applied for your camera User Reboot Device o Ak fu a E Figure 3 29 Click Submit and go to the Device Status screen and verify the MSN settings are succeed Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Device Status 3 Device Status Alias settings Date amp Time Settings Users Settings Device lD 000DC5DSFE9B Multi Device Settings Device Firmware Version 11 35 2 49 Basic Network Settings Device Embeded Web UI Version 24204 Wireless LAN Settings ADSI Settings e UPnP Settings Alarm Status None DONS Service Settings DONS Status Foscam Succeed http camera myfoscam org 8181 Mail Service Settings UPnP Status No Action MSN Settings MSN Status Figure 3 30 When the MSN ID in the Friends list login the MAN he can chat with camera For example Foscam13 this account contained in the Friends list log in MSN and double click the camera s account foscam31 then enter url the camera will send it s current IP address to you t foscam31 hotmail com Files Activities Invite PP oscamjlfhotmall com says http 183 37 48 137 800 The web site of IPCAM enter it in the browser you can visit IPCAM Last message received at 17 09 on 2011 4 26 4 0 9 Dr pR ZA Figure 3 31 Note Create a new
36. he image by enabling Flip button or mirror the image by enabling Mirror button Section4 IR Lights Buttons 3 Click this icon all the IR lights will turn on 90 Click this icon to turn off IR lights Section5 Device Management Device Management Path to Administrator Control Panel Click it and it will lead to Administrator Control Panel Section6 Record amp Snapshot amp Full Screen Buttons 1 Record Button Click it and it pop up a path setting window you can select the storage path and the record file name At the same time the record icon changes to Click it again and stop recording right click in the window and save the picture to anywhere you want 3 Full Screen _ Click it to make full screen or you can double click the surveillance screen to make full screen Section7 Play Stop Buttons TY 1 Play Click it to play the video of the camera 2 Stop Click it to stop the video of the camera 7 NOTE Record and multi device function are controlled by ActiveX controller therefore Firefox or Google Chrome Safari browsers will not allow these functions For Firefox Google Chrome Safari you should select the Server Push Mode and you can see the following screen Orlip CI Mirror Resolution 640x480 wl Mode Ea Brightness lt 6 Contrast a Refresh camera params Refresh video Snapshot gF Device Management Figure 2 4 www foscam com 3
37. lling the IPCAM and managing image are simple by clicking the website through the network FOSCAM provides Phone APPs for Android and iPhone users please search Foscam ip cam viewer and install it through APP Store then you can view your camera directly as a computer 1 1 Key Features e Powerful high speed video protocol processor e High Definition Color CMOS Sensor e 300K Pixels e IR night vision Range 30m e Optimized MJPEG video compression for transmission e Multi level users management and passwords definition e Embedded Web Server for users to visit by IE e Supports Dynamic IP DDNS and UPnP LAN and Internet ADSL Cable Modem e Motion detection activates alarm e Supports IR CUT and the filter change automatically e POE compliant with POE standards IEEE 802 3af e Embedded FOSCAM DDNS dynamic domain name Service e Supports image snapshot e Support multiple network protocols HT TP TCP IP UDP STMP DDNS SNTP DHCP FTP e Supports Daylight Saving Time e Supports MSN e Supports Gmail as sender on mail service settings e Providing Phone APPs for Android and iPhone users e Providing Central Management Software to manage or monitor multi cameras 1 2 POE Power over Ethernet The Network Camera is POE compliant allowing transmission of power and data via a single Ethernet cable Such as the following picture connect the Network Camera to a PoE enabled router switch via Ethernet cable T power data tran
38. m Step 2 DO DDNS Service Settings within the Camera Please set DDNS Service Settings within the camera by hostname a user name and password you ve got from www no ip com Take hostname ycxgwp no ip info user name foscam password foscam2012 for example Firstly goes to option of DDNS Service Settings on the administrator panel Secondly disable the Manufacturer s domain name and select No lp as a server in the Third Party DDNS Thirdly fill foscam as DDNS user fill password foscam2012 as DDNS password fill ycxqwp no ip info as DDNS domain and server URL Then click save to make effect The camera will restart and to take the DDNS settings effective Fourthly after the restart login the camera and go to option of Device Status on the administrator panel and check if the DDNS status is successful If failed please double check if you have input the correct hostname user name and password and try to redo the settings The Third Party DDNS and the Manufacturer s Domain Name cannot work at the same time If you have set Third Party DDNS and meanwhile you enabled the Foscam Domain Name the Third Party DDNS will take effect 2 Do port forwarding within the router Example The camera s LAN IP address is http 192 168 1 35 88 Firstly login the router goes to the menu of Port Forwarding or Port Trigger or named Virtue Server on some brands of router Take Linksys brand router as an example Login the rout
39. meras via internet OSD Add OSD on record s En Resolution 640 480 v LE Mode 50 HZ _ EE Brightness z one O y Contrast 4 Default All O Flip O Mirror o amp Ps Device Management Figure 3 13 www foscam com 3 6 Basic Network Settings If you want to set a static IP for the camera select Basic Network Settings Keep the camera in the same subnet of your router or computer Device Status Alias Settings Basic Network Settings Date amp Time Settings Users Settings Obtain IP from DHCP Server E Multi Device Settings IP Address 192 165 0 109 Basic Network Settings Subnet Mask 255 255 255 0 Wireless LAN Settings Gateway 192 168 01 ADSL Settings DNS Server 192 168 0 1 DDNS Service Settings HTTP Port Mail Service Settings FIP Service Settings Alarm Service Settings Upgrade Device Firmware Backup amp Restore Settings Restore Factory Settings Reboot Device m 0 tu o Figure 3 14 Changing settings here is the same as using the IP Camera Tool Figure 3 17 3 18 It is recommended that you use the subnet mask gateway and DNS server from your locally attached PC If you don t know the subnet mask gateway and DNS server you can check your computer s local area connection as follows Control Panel gt Network Connections gt Local Area Connections gt Choose Support Details Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668
40. nd camera The 3rd Device None The 4th Device None The 5th Device None The 6th Device Mone The fth Device Mone Figure 3 7a Multi Device Settings FoscamdemoFlo916VV 192 168 11 208 A Foscamdemo8918 192 165 11 206 Foscamdemo Flo90944 192 168 11 212 a Anonymous 192 166 11 169 Device List in LAN Refresh The 1st Device This Device The 2nd Device FoscamdemoFlesi16Ww 192 168 117 2068 The 3rd Device Foscamdemo FIS8910W 192 168 11 211 The 4th Device Foscamdemos918 192 163 11 206 The 5th Device None The 6th Device None The 7th Device None The 8th Device None The 9th Device None Attention If you want to access the device from internet be sure the host and port that you set can be accessed from internet l g Click Submit after add all cameras Back to Surveillance Windows and click Four Windows option you will see four cameras you added OSD os ata Add OSD on record Resolution 640 480 v Brightness sac y Contrast t Default All O Flip O Mirror D oF Device Management Figure 3 8 apple oo HEE ad OSD disabled v Add OSD on record Resolution 640 480 v Mode 50 HZ vii Fps Max v Brightness Le ME Contrast Y 4 Default All O Flip O Mirror Ps Device Management Figure 3 9 3 5 2 Add cameras in WAN If you want to view all cameras via the internet remote computer you will need to add them using DDNS domain name Firstly make sur
41. or Vista you may be not able to change the record path for the security settings of computer Please add the camera as a trusted site to resolve this issue The step are IE browser gt Tool Internet Proper Security Trusted sites Sites Add 5 1 9 can t find multi device settings and record icon Record and multi device function are controlled by ActiveX controller These functions are not available in Firefox Google Chrome and Safari 5 1 10 can t see other cameras which in multi device when remote access If you want to view all the cameras on the WAN please verify that each camera added in the multi device settings can be accessed by using the DDNS name and port number Use the DDNS domain name to fill in the host checkbox not camera s LAN IP for more details How to add cameras in WAN 5 1 11 Only see black screen or undefined characters when using remote login lf you could access the login page remotely this indicates that your DDNS settings are correct If you are unable to see live video but only some undefined characters this may be due to internet speed issues 5 2 Default Parameters Default network Parameters IP address obtain dynamically Subnet mask 255 255 255 0 Gateway obtain dynamically DHCP Disabled DDNS Embedded FOSCAM domain name Username and password Default administrator username admin Default administrator password No password 5 3 Specifications en Be Lens Video 15fps VGA 30fps QVG
42. orts Audio Click the icon again and stop Audio Talk button Click it then talk through your cell phone s microphone which will transmit through the camera s speaker People will hear your talking through the camera s built in speaker Make sure the camera supports Talk Click the icon again and stop talking 5 APPENDIX 5 1 Frequently Asked Questions NOTE Always verify network connections are working by checking the status of the indicators on the network server hub exchange and network card 9 1 1 have forgotten the administrator username and or password To reset the administrator username and password press and hold down the RESET BUTTON for 10 seconds Releasing the reset button username and password will turn to the factory default administrator username and password Please power on the camera before reset Default administrator username admin Default administrator password No password 5 1 2 Subnet doesn t match dbclick to change If IP Camera Tool shows the error information Subnet doesn t match dbclick to change select Obtain IP from DHCP server x ES IP Camera Tool Anonymous Network Configur Ed Anonymous aan Subnet Mask Gateway DNS Server Http Port User Password If this error still exists after obtain IP from DHCP server check your local area connection of your computer and verify the subnet gateway of the camera which should be the same subnet of your computer
43. our existing lfyou are not currently a registered user of No IP com DNS infrastructure and would like to be for FREE register as a new user e Figure 3 24 SSL Certificates Monitoring Backup DNS Renew Activate Hosts Redirects ya Need redundancy a for your mail server Click here for more info 4 3 24 7 Server Monitoring and Failover Click here for more info amp Need Help Support Center Basic Troubleshooting Guide Support Ticket Contact Us D O DNS Hosting Get Connected Own a domain name Domain Registration Mail 2 Your No IP Cuixiang welcome to your Ho 1P Last Login 2012 04 04 21 40 56 PDT from IP 65 49 14 55 You have successfully logged into No IP s member section To start using No 1P s services select an icon below or choose an item from the navigation above QQ amp a S Refer Friend Add a Host Click Add a Host to create a domain name Manage Domains Add Domain Manage Hosts Find a Domain Name com Ww Search Your No IP Alerts Use your own domain name with our DNS system Add ee IA your domain name now or read more for pricing and Check this spot for important information regarding your features P p g gy account such as expiring services and trouble tickets Home AFI Contact Us Sitemap Terms of Service Privacy Policy Blog Figure 3 25 Please create the domain name step by step according to instructions on www no ip co
44. ption will upload images continuously when you enable the checkbox Enable Set Filename When you enable this option the uploaded image will be named according to the filename you enter The next image will overwrite the filename of the previous image Hence there will only be one image the last uploaded Filename See the above option Note You cannot change the name of the alarm image Upload Interval refers to the time between the current image and the next image being uploaded Click Submit to save these settings Click Test the following screen displays if successtul E Device sarah Windows Internet Explorer El 192 168 0 109 3100 v bel ep Ey P o o Le hd File Edit View Favorites Tools Help E z zr Favorites Ss E 6 Free Hotmail 2 hd Device sarah ict 5 mn Page Safety Tools E gt gt Test Succeed Internet Fo gt 100 Tr Figure 3 34 The following errors may occur 1 Can not connect to the server Check if the FTP Server is correct 2 Network Error Please try later 3 Server Error 5 Cannot access the folder Verify the folder exists and your account is authorized 6 Error in PASV mode Verify the server supports PASV mode 7 Error in PORT mode PASV mode should be selected if the device is behind a NAT 8 Cannot upload file Verify your account is authorized 4 Incorrect user or password Check the username and password lf an
45. re 3 19 lf you are connecting the camera directly to a ADSL modem you can do ADSL settings with your ADSL account amp password provided by the ISP then make the camera connected to the network www foscam com l En ro k 3 aa _ coms en ba ia i a a ADSL Settings Using ADSL Dialup ulti Device Setting ADSL User S52254410687442 Basic Network Settings ADSL Password Eo Wireless LAN Settings En A ADSL Settings UPnP Settings DDNS Service Settings Mail Service Settings MSN Settings FIP Service Settings Alarm Service Settings Enter the ADSL user and password Upgrade Device Firmware Backup amp Restore Settings Restore Factory Settings Reboot Device po m n W Back Figure 3 20 3 9 UPnP Settings UPnP Settings Using UPNP to Map Port Wireless LAN Settings Mail Service Settings Figure 3 21 The default UPnP status is closed You can select the checkbox and open UPnP then the camera s software will be configured for port forwarding Back to the Device Status panel you can see the UPnP status Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Device Status Alias Settings Device Status Date Time Settings Multi Device Settings Device Firmware Version 1135249 Basic Network Settings Device Embeded Web UI Version 24204 Wireless LAN Settings Aias
46. smission pie TE 7 J J PoE Switch 1 3 Read Before Use Please first verify that all contents received are complete according to the Package Contents listed below Before the Network Camera is installed please carefully read and follow the instructions in the Quick Installation Guide to avoid damage due to faulty assembly and installation This also ensures the product is used properly as intended 1 4 Packing Contents e PCAMx1 e CDx1 e DC Power Supplyx1 e Quick Installation Guide x 1 e Mounting bracketx1 option e Warranty Cardx1 1 5 Physical Description Front Panel Figure 1 1 1 LENS CMOS sensor with fixed focus lens 2 Infrared LED 60 IR LEDs Back View Figure 1 2 1 LAN RJ 45 10 100 Base T 2 RESET BUTTON Press and hold down the RESET BUTTON for 10 seconds Release the power button and IP camera will be reset back to the factory default parameter 3 Power DC 5V 2A Power supply Bottom View There are up to three labels located on the body of the camera this is an important feature of original Foscam cameras If your camera does not have labels as shown in Figure 1 3 it may be a clone one Cloned Foscam cameras can not use original firmware and are not eligible for warranty or technical services FOSCAM domain name Figure 1 3 2 Surveillance Software GUI Please refer to the Quick Installation Guide if you install the camera at first time After finishing quick installation you can take
47. then you can see the camera name in the ip cam table page Figure 4 15 Surveillance windows Back to ipcam table page and you can see all cameras that have added There is a icon after one camera name click this icon and you can alter the camera s user name password media port and http port __FISB21w M 264 Series O 192 168 125 bd 121 15 172 288 Alice Camera mytoscam org mjpeg 10 10 10 104 Figure 4 16 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 Alice Camera myfoscam org UID user Admin password media port 88 web port sad stream type Figure 4 17 Click one camera ip and you can see the live video 1 anonymous 192 168 1 25 Figure 4 18 sub stream gt Please check the login window above it was divided to 4 sections from no 1 to 4 Section1 Back Button Neca Click this icon and back to ipcam table page Section2 Photo Button Click this icon and look the photos you have captured Section3 Live view window lf the camera supports PT function here slide on the screen with your finger the camera will rotate follow your finger direction Section4 Snapshot Audio Talk buttons Snapshot Snapshot Click it to make snapshot O Audio button Click it and you will hear sound captured by the camera s built in microphone Make sure the camera supp
48. ti Device Settings lf you want to view multi surveillance screens on one window you need to login one camera and set it as the main device and do Multi Device Settings add other cameras to the first one camera Before you do multi cams settings you need to assign different port such as 81 82 83 84 85 86 87 88 to the cameras if there is 8 cams installed The firmware within the camera can support a maximum of 9 devices monitoring all at the same time 3 5 1 Add cameras in LAN In Multi Device Settings page you can see all devices searched in LAN The 1st Device is the default one You can add more cameras in the list in LAN for monitoring The camera s software supports up to 9 IP Cameras online simultaneously Click The 2nd Device and click the item in the Device List in LAN the Alias Host and Http Port will be filled in the boxes below automatically Enter the correct username and password then click Add Add more cameras in the same way After all cameras have been added choose Submit Multi Device Settings Foscamdemoo910 192 160 11 206 Foscamdemo Flo910411192 160 11 217 Foscamdemorlo916VV 192 16811 205 E Anonymous 192 168 11 169 AA lide 1 Click it alias host and HTTP The 2nd Device None Port will be filled in the following Allas FoscamdemoFle9i6VV boxes automatically Host 192168 11 208 Device List in LAN 7 HTTP Port 8916 2 Enter the User name and Password password of the 2
49. ttings Alarm Service Settings Upgrade Device Firmware Backup amp Restore Settings Restore Factory Settings Reboot Device m Figure 3 22 Enable Open or close the FOSCAM domain name The default status of FOSCAM domain name is open Validity Queries Check the validity of embedded domain name Now you can use hitp Domain name HTTP Port to access the camera via internet Take hostname_camera myfoscam org and HTTP Port no 88 for example the accessing link of the camera via internet would be http camera myfoscam org 88 Note If you want to use the manufacturer s domain name please select None as the Third Party DDNS and enable the Manufacturer s domain name then click submit Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 Third Party Domain Name Settings User can also use third part DDNS such as www no ip com www dyndns com Here take www no ip com for example Step 1 Go to the website www no ip com to create a free hostname Firstly Login on www no ip com and click No IP Free to register Download Services Support Company User Login Managed DNS a Login Easy to use interface Complete control over your domain FREE dynamic DNS update client includes 50 hosts sub domains Additional Services Sign Up More Info P Upgrade your No4IP account to unlock many a features k Maximi
50. ttings Upgrade Device Firmware Backup amp Restore Settings Restore Factory Settings Reboot Device Log O Du LT Figure 3 50 3 20 Back This will take you back to the surveillance window Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 4 Phone APPs With Phone APPs you can view your camera directly as a computer anywhere anytime This section shows the user how to set up the iPhone and Android mobile phones to view Foscam cameras with Phone APPs 4 1 APP for Android cell phones There are two ways to install the phone App 1 Search the APP Foscam ip cam viewer in the Google Play directly if your cell phone has installed Google Play foscam ip cam viewer Foscam ip cam viewer hs Foscam IP Camera Viewer 3 75 Foscam Viewer Lite irc Free Figure 4 1 Download and install the phone view app then you can see the shortcut icon in your cell O phone screen FoscamiPC 2 Enter http play google com in the URL field of the browser then search the APP Foscam ip cam viewer Download and install the APP Click the shortcut icon Ssi and login Phone APP ZK F al 5 15 45 FOSCAM w Remember me Login Default user name is admin with a blank password Figure 4 2 Enter the user name and password then click Login button you can see the following surveillance windows
51. want to receive images when motion is detected you must set Mail Service Settings first Figure 3 27 Then set motion alarm as follows Alarm Service Settings Motion Detection Alarmed Motion Detection Sensitivity Motion Compensation send Mail on Alarm Upload Image on Alarm scheduler Beep on Alarm Record on Alarm sensitivity 1 10 10 the highest sensitivity Figure 3 37 2 Upload images via FTP server when motion trigger To upload images to an FIP server when motion is detected you must set FTP Service Settings Figure 3 32 3 33 first and then set motion alarm as pictured below Alarm Service Settings Mation Detection Alarmed Motion Detection Sensitivity 10 Sensitivity 1 10 10 the highest sensitivity Motion Compensation Send Mail on Alarm Upload Image on Alarm _ ij Select this option Upload Interval Seconds Scheduler E Record on Alarm LI Figure 3 38 3 You can hear the beep sound when the alarm has been detected Alarm Service Settings Motion Detection Alarmed Motion Detection Sensitivity 10 Sensitivity 1 10 10 the highest sensitivity Mation Compensation Send Mail on Alarm Upload Image on Alarm Upload Interval Seconds 30 Scheduler L Record on Alarm P Submit Refresh Figure 3 39 4 The camera will record automatically for one minute after motion is detected You can find the recording file in the folder which you set previously Figure 3 6
52. ze uptime and add reate a FREE hostname to point to your dynamic IP See what over 12 million users are talking about Try us for FREE Learn More gt POP3 IMAP Mail Outsource your mail service administration 4 Packages including 100MB to 2GB of storage webmail access advanced spam and virus filtering As low as 19 95 per year Learn More gt Feature Highlight me Configure your router to work with ed No lP com ES Our DDNS is included in many hardware routers We ll help you get started Learn More gt to your existing DNS infrastructure e server monitoring including automatic failover Run a mail server even if your ISP blocks Stay Connected E Figure 3 23 Please register an account step by step according to instructions on www no ip com After registration please login your email which used to register You will receive an email from website please click the link to activate your ACCOUNT as indicated in email Secondly Login the link with the registered username and password to create your domain name Client Login Home Client Login Download Services Support Company User Login cumiang Login with the registered username and passworgieeeeeseeeee Login Additional Services ke Email Password 7 a Upgrade your No IP account to unlock many features Forget your password Ho problem Click Here Maximize uptime and add to y

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