Employee Profile User Guide - ESC Home
Contents
1. Changing Password Click the Go to my profile option on the bottom left side of the PSC Client home screen Click on Account lock symbol on the right side and then Change Password Follow the instructions provided Note that passwords must be at least eight characters in length and include one uppercase letter one lowercase letter and one number Special characters are allowed Forgot Password Click the Forgot your password button on the login page for PSC Client to have a temporary password emailed to you Account Locked If you receive a message indicating your account is locked use the Forgot Password procedure above Log into PSC Client If you have just registered for an account and reset your password from the system assigned password you will be taken directly to the PSC Client portal page below The page below will also be the first page you see every time you log into the application once you are a registered user The portal page allows you access to your Employee Profile as well as asummary of outstanding Requests you have submitted to the Employee Service Centre D 3 Welcome to PS Ciim PSC This is the Navigation Panel My Requests This area is dynamic based on your place in the application and can be used as a primary Ability to display and or change tool to navigate subsections of My Employee personal and employment information View the status of i Profile the application2. due Access this module to outstanding requests you have submitted to View or change your address the ESC Use the button or swipe work email phone number and the screen to toggle the panel open or closed emergency contact information View your current position information View your pay stubs At the bottom of this navigation panel you can find your EEGEN PSC Client uses your employee number as t eis your username It can be found on the top of your pay stub directly below your name Account 183183 E Password expiry notifications are shown in Notifications otifications Your password will expire everv 90 davs Go to my profile Log Out Displays your role in the PSC Client system as well as providing the abilitv to change vaur nassword Exit PSC Client If you receive an error message when attempting to register for PSC Client please see our Handling Registration Error Message for instructions My Employee Profile My Employee Profile provides you with the access needed to view and or change personal and employment information Through this module you can View your mailing address work email phone number s current position and or emergency contact information Through self service functions generate a request to the Employee Service Centre to change your address work email phone fax numbers and or emergency contact information View your pay stubs for pay date
3. effective now use the current date Submit Contact Information Update A After entering your updated information click the Save button E on the top right hand corner of the page Then click Submit Contact Information Update to initiate transfer of this request to the ESC 11 If you wish to update your work email address click on the Update Email button and follow the instructions below Select each of the contact details you wish to update Update Phone Select the information you would like to update Update Address Effective Date for Change DD Mon YYYY Work Email Address Enter your new WORK email You may manually enter the address here Please note we Personal email addresses not permitted Effective Date in the format are unable to accept a aoe indicated or use the calendar button to the right to select the Effective Date This field allows you to submit email address changes for a future personal email address here date if needed If the email address change is effective After entering your update click the Save button EB the top right hand corner of the page now use the current date Then click Submit Contact Information Update to initiate transfer of this request to the ESC If you wish to update your phone number s click on the Update Phone button to access the New Phone Number Details fields You may submit up to three phone fax number changes
4. update Update Address Update Email Update Phone 10 Updating Your Information If the address email and or phone information displayed on your profile is out of date or incorrect the My Employee Profile provides you with the conduit necessary to submit a request asking to have your information updated directly to the Employee Service Centre To submit a request to the ESC go to the New Contact Information section on the page Click on any number and any combination of the contact information buttons Update Address Update Email and or Update Phone to open the applicable information windows Select each of the contact details you wish to update Update Address Update Email Update Phone Click on any one or more of these buttons to submit a Select the information you would like to update request to have your information updated When you click on the Update Address button the following fields will appear allowing you to fill in the new address information Select each of the contact details you wish to update Update Email Update Phone DD Mon YYYY Select the information you would like to update Effective Date for Change You may manually enter the Effective Date in the Line 1 Enter your new address A the fields with the red the calendar button on ees ler e RE City mandatory Effective Date This field Oooo you to submit future date if needed If a NN seca
5. your information an email containing your new temporary password will be sent to the address provided Enter your Employee Number MANDATORY All items with a red icon are mandatory A Employee Number Enter or use the Di calendar button to Date of Birth DD Mon YYYY o insert your Date of Birth MANDATORY Email Address Enter your Government of Please enter your government email address if you have one STT Saskatchewan email address Alternate Email Address If you do not have a government email address a a enter your primary personal Enter your Secondary email This email address will be used to communicate with you in email address here A address OPTIONAL the event that you are on leave or have left the Government of i temporary password will be Saskatchewan for any reason and continue to need access to sent this email account view past pay and benefits information or update personal MANDATORY Enter your First Name MANDATORY information as required First Name Enter your Last Last Name Name MANDATORY Cancel Click the Register button to initiate the registration process An email will automatically be sent to the Email Address you registered in the screen above It will confirm your registration for an account on PSC Client has been received and provide you with a Username and temporary Password needed to complete th
6. Client PS Employee Profile User Guide Contents hate geiert ee ME 3 e ees E eet eet eee E E E N E N E E A AT 4 E EE O A a A eee cee ee er eer 4 Handling Registration and Login Errors wu sesssseeeseseseseseseeeeseseeseneneesseseneneseseaeeneneneaneneieaeasenesieaeeneseneneeaeees 7 Account Password Administration e ssssssesressrssreorssneorensnennnennnsnnonnenntnnnonennnonnnnnnnnnnnnnnnnonnennnnnnnnnnnonnennnnnne nnne 7 Eere A e E 0b EE 8 My Employee e E siagrsssirieran Rinn r naina aiaa taa Aaa Eiaa Er eiaa E Aani diaii 9 het ebe your M ormatiO EE 11 Emergency Reegele ten ele e ME 13 FY UMS e A AA cseatsessoeetesesteveusteaotatsiee 14 DVL SER UE 15 teg EE E 16 Introduction This guide will provide instructions for using PSC Client your portal for managing your employee information PSC Client is an easy to use web based application accessible from any internet connected device and is mobile friendly Functionality within the application will continue to evolve automatically adding new features to your portal as they are released Current capabilities include View and or change your Home address Work email address Phone numbers Emergency Contact Information View your Current employment information Pay stubs for pay dates after April 23 Access PSC Client To access PSC Client navigate to https pscclient saskatchewan ca using your computer or mobile device You may bookmark this page i
7. e registration process NOTE For added security when an account is requested via self registration using your Employee Number a PSC Client Registration email will automatically be sent to your current Government of Saskatchewan email address The email provides you with instruction on what to do if you did not initiate the request for an account Go back to PSC Client and using the credentials provided in the email login to the application Public Service Commission contact vs PS Coir E nter th e U sername Wekome to the PSC Chant Application and Password provided USERNAME to you in the registration email here Password Regter Click the Login button to complete the registration process You will be prompted to change your password The password on your account has expired Please use this form to change your password Passwords must be at least eight characters in length and include one uppercase letter one lowercase letter and one number All special characters are allowed Enter the password from the registration Current Password email here Enter your current password Create a new password Enter your new password Your new password must meet the criteria circled in New Password red New Password Confirm Confirm your new password Confirm your new password Cancel Click the Change Password bu
8. formation Authorization Employee Authorization Yes No By selecting Yes you are authorizing the use of this information in case of an emergency When you have entered the desired contact information click on the Employee Authorization gt Yes to submit your request to the ESC You will receive an automated email from the ESC when your request has been received The email will include your case number so you can refer to it in any follow up emails or phone calls regarding this request You will also use this case number to see the status of your case on your PSC Client portal page See My Requests section for additional details 13 Pay Stubs One of the most exciting features of PSC Client is the ability to view your pay stub You will have access to view your pay stubs for pay dates occurring after April 23 2015 by clicking on the Pay Stubs button on the left side Navigation Panel The following pay stub screen will appear es A d PS Cm Your Name appears here as a link Click on it to return to the main My Employee Profile page Pay Stubs Pay Stubs Select a Pay Stub from the list below Filter Paystubs Pay Period APR 19 2015 MAY KA Pay Date MAY 08 2015 gt Pay Period APR 05 2015 APR 1859015 Puy Date APR 24 2015 Click on this arrow to gt see your pay stub Use the filter to refine your search for a particular pay stub Enter a minimum of three characters appearing in sequential order any
9. in a single request Select each of the contact details you wish to update Select the information you would like to update J Update Address Update Email Effective Date for Change Phone Number Cickonthedrop e EE e PERETE You may manually enter the Effective Date in the format the desired phone Cell Fax Home Phone Number indicated or use the calendar button to the right to select Enter the corresponding the Effective Date This field phone number allows you to submit phone Submit Contact Information Update number changes for a future date if needed If the phone L number change is effective After entering your updates click the Save button EB now use the current date the top right hand corner of the page Then click Submit Contact Information Update to initiate transfer of this request to the ESC After submitting your request you will receive an automated email from the ESC advising your request has been received The email will include your case number so you can refer to it in any follow up emails or phone calls regarding this request You will also use this case number to see the status of your case on your PSC Client portal page See My Requests section for additional details 12 Emergency Contact Information To access your Emergency Contact Information go to the left side Navigation Panel and click on the Emergency Contact Information button The follow
10. ing page will appear Your Name f Emergency Contact information gt Your Name appears here as a link When you click on it it will take you back to the main Employee Profile page ss Emergency Contact Information Pay Stubs Current Contact Information Emergency Contact Information Do you want to provide new Emergency Contact Information The following Emergency Contact information Click here to will appear here for up to 2 contacts e Emergency Contact Name S Main Phone Number Click YES if you want to submit a e Alternate Phone Number if applicable request to have your Emergency Contact information updated return to the previous screen When you click on Yes the following fields will open up below the screen above allowing you to enter your contact information Contact 1 Information Name Phone Number Alternate Phone Number Contact 2 Information Name Phone Number Alternate Phone Number The above information will be confidentially stored and maintained in MIDAS The employee s home phone number will be only shared with the employee s direct manager if there is a work related issue which requires the manager to contact the employee at home The emergency contact information will only be accessed if there is an emergent situation such as the employee is injured at work or if there is a medical issue The employee s direct Manager or Human Resources would access the contact in
11. mographic Info Change Personal Received Information O7 May 2015 The description field provides the following information Case ID case number Payroll Cycle for the Employee the request is pertaining to Employee first and last name Event and Topic for the case as assigned by the ESC Due Date NOTE If any of the above fields in the case are blank that field will not appear in the Description 15 The status field will indicate one of the following PSC Client Status ESC Action Case is received by the Employee Service Centre Waiting on Client ESC has requested additional information and is waiting for your response If your case no longer appears under the My Requests portal the ESC has completed the work and closed the case You should have received an automated email from the ESC referencing this case and advising it has been closed Further Assistance If you require additional assistance in navigating through PSC Client please contact the Employee Service Centre at 1 877 852 5808 or 306 798 0000 16
12. n your browser or contact the Central Services Service Desk and request a desktop icon to be installed on your system To log in you will need to provide a username your employee number and password and click the Login button If you are accessing PSC Client for the first time you must first register an account using the instructions below Register an account The registration function is available through the Register button on the PSC Client URL https pscclient saskatchewan ca To register an account you will need to supply your employee number your birthdate your name your Government of Saskatchewan email address if you have one and an alternate email address The Email Address supplied will be used to forward your login credentials The Alternate Email Address will only be used to communicate with you in the event that you are on leave or have left the Government of Saskatchewan for any reason and continue to need access to view past pay and benefits information or update personal information as required Public Service J Commission Ta PS CH Welcome to the PSCClient Application USERNAME Click the Register Password Be BE eg button to initiate the Forgot your password Complete the registration form by filling in the blanks with your information PSC Client Registration Welcome to the PSC Client Application To register enter the fields below Once you have successfully submitted
13. s occurring after the launch date To access the My Employee Profile page on the portal page click on button shown below My Employee Profile Welcome to your very own PSC Client MY EMPLOYEE PROFILE page Your page will look similar to this a s i PS Com Emergency Contact information Pay Stubs Ci rrent Address INformation Current Work Emad Information Employee Number Primary Assignment HR Organization Current Phone Numbers Assignment Numper ASSON ment Status Grade level New Contact information Select each of the contact details you wish to update Select the formation you would like to Nod Update Address Update Eman Update Phone If this panel is not visible click on the button in the top tool bar to display it Use Click here to return to the HOME page this button to display and close the panel as you wish This page will display selected personal and employment information as it currently exists in the MIDAS HR Payroll system Your work email address and work Your name will be home and or cell phone numbers or displayed here fax numbers are displayed here Employment information is displayed here Current Work Email Information Employee Number Prim ignment Home address information HR Organization Assignment Number Assignment Status Grade _level is displayed here Select each of the contact details you wish to update Select the information you would like to
14. tton to complete the password update Handling Registration and Login Errors Below is some information to help you handle situations if you receive error messages when attempting to register an account or logging into PSC Client When registering for an account if you received a red error message beginning as follows Action Required Mandatory Fields Empty You have not provided all information necessary to create an account All mandatory fields marked with a red asterisk must be filled in have already been created in our system your employee number and password Your credentials do not match what has Validation of your information has failed Review all been recorded for you in MIDAG information you entered to confirm accuracy If information was entered correctly please contact the ESC at the number provided in the error message Account Password Administration PSC Client has advanced features that allow you to manage your own account and password information Passwords expire every 90 days You will receive a notification in PSC Client 7 days in advance of the password expiry date You can find the notifications indicator at the bottom of the left navigation panel Account Your User Name Notifications 0 Go to my profile Log Out Click on the arrow to the right of the notifications indicator to read the message Below are some instructions for managing your account and password
15. where within the Pay Period title i e APR or 2015 and the pay stubs matching that criteria will appear in your Pay Stub window To view a pay stub you will click on the arrow to the right of that pay stub It will open in a separate tab of your browser To close the pay stub tab and return to the main Pay Stub page click on X in the tab Government of Salary a SG Saskatchewan ocak Earning Level Units Amount Deduction Amount Year to Date Year to Date Amount Year to Date Amount Year to Date Amount Date Net Pay Of Was Deposited In Account Number Transit Number To 14 My Requests To view the status of outstanding requests you have submitted to the Employee Service Centre click on the My Requests button on the main portal page Welcome to PSCClient This is the Navigation Panel My Requests This area is dynamic based on your place in the application and can be used as a primary tool to navigate subsections of My Employee Profile Click here to see the status of your the application outstanding request s Use the button or swipe the screen to toggle the panel open or closed At the bottom of this navigation panel you can find your account options including log out The list of your outstanding cases will appear with description details and status for each My Requests Description Status Case ID 1000xxx M1Employee Name Personal amp De
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