Queen's Learning Commons: Troubleshooting Mac Wireless Issues
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1. Queen s Learning Commons Troubleshooting Mac Wireless Issues 1 Make sure the Wireless is turned off a The Wireless Icon will look like this when it is turned on Co b The Wireless Icon will look like this when it is turned off Click network preferences Delete network QueensuSecure_WPA2 and click OK Apply the settings Go to the Spotlight search on your computer available in Finder and search Keychain a Click the first prompted link b The Finder icon looks like this on your desktop O AOUN C The Spotlight Search bar looks like this once in Finder EmilyNewman 7 6 6 Delete from Keychain entrust radius its queensu ca and unknown 7 Turn Wireless back on and connect to QueensuSecure WPA2 a Login with your NetID and Password and press continue 8 You should now be connected to the network If this process did not work please seek more help at the IT Help Desk in the Queen s Learning Commons in Stauffer Library a See Floorplan for directions
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