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On-Demand Water Heater Installation Manual and Owner's Guide

1. Connect to these terminals Connect other end to these terminals lt 510 models gt Connect to these terminals t i H N Front of remote Back of remote aq NN 4 S L mi KA TME INFO GFF Eee Li i ji gt Dr 9007603005 Connect other end to these terminals 22 Page Installation PUMP CONTROL MODE Only available on the 510 models The 510 Indoor and Outdoor water heaters can be used to control a recirculation pump Proper pump control helps to preserve the life of the system and saves energy as well The water heater pump control port is a normally open dry contact and therefore needs additional components to properly control a recirculation pump To control a recirculation pump connect the pump to the Pump connector in the water heater as shown in the diagram below In an Easy Link system connect the pump ONLY to the PARENT unit The pump is to be connected using suitable relays shown in the diagram below Please make sure the relays are properly rated for the recirculation pump Using the water heater s internal thermistors as a temperature control the recirculation pump
2. 510 Models Left bank of dipswitches O to 2 000 ft Altitud ha DEFAULT Switch No 4 123456 7 8 DE 123456738 2 000 to 4 000 ft 4 000 to 6 000 ft OFF Switch No 5 N Dipswitches A WARNING Over 6 000 ft Consult our Technical Services Department at 1 877 737 2840 Over 6 000 ft Consult our Technical Services Department at 1 877 737 2840 Left bank of dipswitches 11 Page e DO NOT adjust any dipswitches on the right bank for the 510 models e The dark squares indicate the direction the dipswitches should be set to Installation VENTING INSTRUCTIONS General Improper venting of this appliance can result in excessive levels of carbon monoxide which can result in severe personal injury or death DANGER Improper installation can cause nausea or asphyxiation severe injury or death from carbon monoxide and flue gases poisoning Improper installation will void product warranty When installing the vent system all applica
3. e The Easy Link system is limited up to 4 units If you connect more than 4 units only the first 4 units will work as a part of the Easy Link system The other additional units will not work All units within an Easy Link System must be of the same exact model CAUTION Different models cannot combine together to form an Easy Link System Easy Link Connection Procedures 1 Verify the set temperatures of all units within the system Every single water heater must be set to the same set temperature 2 Select one unit to be the PARENT unit 3 PARENT unit Locate the two banks of dipswitches to the right of the 7 seg LED on the computer board of the unit that you select to be the PARENT unit Change dipswitch No 1 on the right bank of dipswitches to the ON position See the computer board diagram as shown in the next page Do not change any dipswitches on any of the CHILD units 24 Page 4 Between the PARENT and the CHILD 1 units Connect the PARENT connector of the PARENT unit to the 1 connector of the CHILD 1 unit 5 Between the CHILD 1 and the CHILD 2 units Connect the 2 connector of the CHILD 1 unit to the 1 connector of the CHILD 2 unit 6 Between the CHILD 2 and the CHILD 3 units Connect the 2 connector of the CHILD 2 unit to the 1 connector of the CHILD 3
4. i XM J e Communication cable Ly e If you connect the 1 or 2 connector of the PARENT unit to the PARENT or 1 connector of the CHILD 1 unit the system will not work as an Easy link system The units will operate as individual units S Wrong connections between the PARENT unit and the CHILD 1 unit Prohibited PARENT unit CHILD 1 unit PARENT unit CHILD 1 unit Connectors Connectors bonnsetons Z ennen fs e e e t an zl te i M a i ie y 2 sl Dre dn SCL LA E a EEN _ Ne y n OR Vv 5 S 5 i al 5 5 gn SZ E Right bank of Dip witches Right k of D switches Right bank of switches Righ bank of Mipswitches 12345 1 456 123
5. PERSONAL DAMAGES LOSS OF USE OR INCONVENIENCE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDEN TAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU 2 Warranty for models 510 Indoor and Outdoor Models Unit Year No Recirculation On Demand Recirculation Single bay Aquastat Control Domestic Hot heandard D Control Water Ww an ar Hia ontro Recirculation Timer Only No Pump Control 24 hr 7 No Recirculation ommercia EE On Demand Recirculation F Aquastat Control Aquastat Control Multi Family q w Standard Pump Control Domestic Hot Recirculation Timer Only Water No Pump Control 24 hr All Types Warranty for models 110 amp 310 Indoor and Outdoor Models Application No Recirculation On Demand Recirculation Demer Aquastat Control Aquastat Control w Standard Pump Control Water Recirculation Timer Only No Pump No Pump Control 24 hr _ 24 No Pump Control 24 hr _ 2 Single Family No Recirculation On Demand Recirculation Multi Family Aquastat Control Domestic Hot w Standard Pump Control Water l Recirculation 1 Heat exchanger 2 An on demand recirculation system is a system that utilizes either a push button or other type of manual activation as opposed to automatic activation with a temperature sensor or timer to activate the circulation pump An on demand recirculation system can use either the existing cold
6. than 2 GPM and no more than 4 GPM through each activated unit in the system ie She Water Water Gas Hot water outlet to l Outlet Inlet Inlet fixtures k Unions il A pgp Air Vent EN CN XZ XZ 1 gt Ball valves E E Gas supply HHEH 5 N Z i i Check valve Recirculation Air a Expansion tank pump separator Check valve ia This is a concept drawing only ran a iad inlet Y Strainer 28 Page Thermostatic Mixing Valve Dual purpose hot water heating Domestic and Space Heating Diagramatic Layout of Radiant Heating and Domestic Water Heater Per Mass Code Cold Inlet Heating Coil used with air handler Maximum allowable distance of 50 ft from ss water heater and heating panel Installation An approved Pressure Only Relied Valve Tie to Location approved By Local Codes and Must Meet BTU Rating of water heater Model Used 4 Gas Exhaust Vent Discharge Must Comply with Local and State Codes Can Not Be Common Vented with Other Appliances Water Gas Inlet 2 Water Filter 4120 VAC Switch or Outlet Check Valve Will Apply Correct Have 1 8 Hole in Thermal Shut Off Check As Per Expansi
7. 5 A 5 i 100 105 110 115 120 125 130 135 140 150 160 165 170 175 180 185 40F 54 5 0 4 7 43 41 38 3 6 34 33 3 0 2 7 26 25 24 23 2 2 E 50 F 65 59 54 5 0 4 7 43 41 38 36 33 3 0 28 27 26 25 2 4 A 60F 81 72 65 59 54 50 47 43 4 1 36 33 3 1 30 28 2 7 2 6 70 F 10 0 93 81 7 2 65 59 54 50 4 7 41 3 6 34 33 3 1 3 0 2 8 When the set temperature is 131 F or higher maximum flow rate is limited to 8 0 GPM 49 Page Warranty LIMITED WARRANTY 1 General terms of limited warranty This limited warranty gives you specific legal rights and you may also have other rights which vary from State to State The manufacturer will honor the warranty to the original retail buyer at the original location only and it is not transferable THIS WARRANTY COVERS ONLY FAILED MECHANICAL AND ELECTRICAL PARTS DUE TO FACTORY DEFECTS UNDER NORMAL USAGE FOR THE PROD UCT S INTENDED PURPOSES AND WITHIN THE APPLICABLE PERIOD SPECIFIED IN THE FOLLOWING TABLES ONLY DIRECT DAMAGES SHALL BE RECOVERABLE BY A CLAIMANT UNDER THIS LIMITED WARRANTY AND IN NO EVENT WHETHER AS A RESULT OF BREACH OF CONTRACT BREACH OF WARRANTY TORT LIABILITY INCLUDING NEGLIGENCE STRICT LIABILITY INDEMNITY OR OTHERWISE WILL BE LIABLE FOR ANY SPECIAL INCIDENTAL OR INDIRECT CONSEQUENTIAL DAMAGES INCLUDING PROPERTY DAMAGE
8. 677 630 567 511 440 1 181 1 086 1 023 976 866 787 675 2 205 2 047 1 921 1 811 1 606 1 496 1 260 Based on Energy Content of 1 000BTU Cubic Ft Divide each appliance s BTU requirement by 1 000BTU to get the appliances Cubic Ft requirement Take into account the distance the appliance is from the gas meter look in the above gas chart to properly size the line For sections of the gas line supplying gas to more than one appliance Ex Point A to Point B add up the cubic ft requirements of the appliances that are being supplied by that section and size to the farthest appliance For Example The section from A to B supplies gas to the furnace range and dryer Adding up the BTU requirements and dividing by 1 000 yields a cubic ft requirement of 220 cubic ft of gas The farthest appliance is the range which is 50 ft away from the meter Looking at the above chart and under the column of 50ft Section A to B needs to be 1 in order to supply 220 cubic ft 18 Page Installation Measuring inlet gas pressure 1 Turn off all electric power to the water heater if service is to be performed Q 2 Turn the manual gas valve located on the outside of the unit clockwise U to the off position The water heater cannot perform properly without sufficient inlet gas pressure Below are instructions on how to check the inlet gas pressure THIS IS ONLY TO BE DONE BY A LICENSED PROFESSIONAL 1 Shut off the manual gas valve on t
9. inlet 9 Securely screw the drain plugs back into place Hand tighten only 36 Page Troubleshooting TROUBLESHOOTING GENERAL PROBLEM SOLUTIONS It takes long time to get e The time it takes to deliver hot water from the water heater to hot water at the your fixtures depends on the length of piping between the two fixtures The longer the distance or the bigger the pipes the longer it will take to get hot water e f you would like to receive hot water to your fixtures quicker you may want to consider a hot water recirculation system p 28 The water is not hot e Compare the flow and temperature See the charts on p 48 49 enough e Check cross plumbing between cold water lines and hot water lines e Is the gas supply valve fully open p 30 e isthe gas line sized properly p 18 e isthe gas supply pressure enough p 19 e isthe set temperature set too low p 33 34 e isthe set temperature set too high p 33 34 The hot water is not e Make sure the unit has 120 VAC 60 Hz power supply available when a fixture e If you are using the remote controller is the power button turned is opened on e Is the gas supply valve fully open p 30 e Is the water supply valve fully open p 30 e Isthefilter on cold water inlet clean p 36 e ls the hot water fixture sufficiently open to draw at least 0 75 GPM through the water heater p 33 e Is the unit frozen p 35 e ls there en
10. manual gas shut off valve between the water heater and the gas supply line 2 When the gas connections are completed it is necessary to perform a gas leak test see below either by applying soapy water to all gas fittings and observing for bubbles or by using a gas leak detection device e The water heater and its individual shutoff valve must be disconnected from the gas supply piping system during any pressure testing of that system at test pressures in excess of 1 2 psi 3 5 kPa e The water heater must be isolated from the gas supply piping system by closing its individual manual shutoff valve during any pressure testing of the gas supply piping system at test pressures equal to or less than 1 2 psi 3 5kPa 3 Always purge the gas line of any debris and or water before connecting to the gas inlet NOTICE Size the gas pipe appropriately to supply the necessary volume of gas required for the water heater using ANSI233 1 NFPA 54 in the USA or CAN CSA B149 1 in Canada or local codes Otherwise flow capabilities and output temperatures will be limited 17 Page Installation Natural Gas Supply Piping Maximum Delivery Capacity of Cubic Feet of Gas per Hour of IPS Pipe Carrying Natural Gas of 0 60 Specific Gravity Based on Pressure Drop of 0 5 WC Based on Energy Content of 1 000 BTU Cubic Ft The water heater requires 140 Cubic Ft hr for the 110 models 190 Cubic Ft hr for the 310 models and 199 Cubic Ft hr for the 5
11. unit Installation 7 Make sure the 7 seg LED of all the units computer boards display the unit The numbering system automatically allocates the unit to each water heater in the Easy Link system in accordance with the table below Parent unit Unit 1 Child units Unit 2 3 and 4 A 510 Computer board Easy Link system Online LED Left bank of dipswitches 7 Seg LED Easy Link connectors are next to the computer board To change the dipswitch settings for the Easy Link system locate the bank of dipswitches to the right of the 7 seg LED Do not adjust the left bank of dipswitches B Basic diagram of connections between the Easy Link System units PARENT unit CHILD 1 unit CHILD 2 u
12. will only turn on when recirculation is needed In an Easy Link system the pump must be connected to the Pump connector in the PARENT unit only If the pump is connected to any of the CHILD units the CAUTION pump will not work Connect to this Pump connector NS SE u ARE He j Are rd A a ee ee a I i Powersupply 1 En a for relay i 5 of lol I o lt Power supply 1 S oflo Jo of for pump i o 2 5E oriol te Ol HUVAL I LIEZ 220 VAC etc i os Z i I Thermal 120 VAC relay 220 VAC etc i for relay I These components are NOT included with the water heater and are external to the unit They must be acquired separately 23 Page Installation EASY LINK SYSTEM Only available on the 510 models General The 510 Indoor and Outdoor water heaters can be connected with other heaters of the same model with communication cables to work as a multiple unit manifold system e The Easy Link system allows up to 4 units to manifold together e A communication cable gray color comes with each 510 model You can manifold from 2 to 4 units without the need for a multi system controller A 4 unit system has full automatic modulation between 11 000 BTU h and 796 000 BTU h Cold In
13. workmanship mechanical and or electrical parts Damages due to improper installation e Gas incorrect gas pipe sizing incorrect gas meter sizing incorrect gas type and or gas pressures that fall outside the product s specified range e Water incorrect water pipe sizing water pressures that fall outside the product s specified range recirculation flow rates that fall outside the product s specified range air removal and or lack of proper methods of air removal in a closed loop circulation system see installation manual for details e Electric supply power voltages that fall outside the product s specified range Damages due to water quality e Introduction of liquids other than potable water or potable water glycol mixtures into the product e Introduction of pool water spa water or any chemically treated water into the product e Introduction of hard water measuring more than 7 grains per gallon 120 ppm for single family domestic applications or more than 4 grains per gallon 70 ppm for all other types of applications into the product 51 Page ATKJ2 ATK4 ATD2 62S051
14. 10 3 CO emission does not exceed 400 PPM for normal input e The manufacturer reserves the right to discontinue or change at any time specifications or designs without notice and without incurring obligations 3 Page Propane Inlet Pressure Manifold 2 0 WC Pressure Propane 2 5 WC Weight Dimensions Electric 6 2W 0 05A Consumption 111 W 0 93 A Introduction INTRODUCTION This manual provides information necessary for the installation operation and maintenance of the water heater The model description is listed on the rating plate which is attached to the front panel of the water heater Please read all installation instructions completely before installing this product If you have any problems or questions regarding this equipment consult with the manufacturer or its local representative This equipment is an on demand tankless water heater designed to efficiently supply endless hot water for your needs The 110 Indoor 310 Indoor amp 510 Indoor models are to be only installed indoor direct vent convertible The 110 Outdoor 310 Outdoor amp 510 Outdoor models are to be only installed outdoor The principle behind tankless water heaters is simple Exhaust Vent Collar _ Heat Exchanger Flow Adjustment Valve _ mel 7 This diagram Computer Board 24 AU ne illustrates tankless ee ASABE vande water heater design concepts only and does not accurately r
15. 10 models Unit Cubic Feet per Hour Pipe Size Length in Feet Inches 10 20 30 40 50 60 70 80 90 100 125 150 200 Ha 363 249 200 171 152 138 127 118 111 104 93 84 72 1 684 470 377 323 286 259 239 222 208 197 174 158 135 1 1 404 965 775 663 588 532 490 456 428 404 358 324 278 1 2 103 1 445 1 161 993 880 798 734 683 641 605 536 486 416 2 4 050 2 784 2 235 1 913 1 696 1 536 1 413 1 315 1 234 1 165 1 033 936 801 Propane LP Supply Piping Maximum Capacity of Propane LP Based on 11 WC supply pressure at a 0 5 WC pressure drop Pipe Size Inches 10 20 30 40 50 60 Ha 567 393 315 267 237 217 E 1 071 732 590 504 448 409 1 2 205 1 496 1 212 1 039 913 834 10 3307202990 1858 T559 A 17e 1275 2e 6 221 4 331 3 465 2 992 2 646 2 394 For more information please see the below Gas Sizing Example Natural Gas Water Heater Dryer se ae 35 000BTU 10 Length 10 L h 5 Length 3 4 Pipe Size 15 Length 1 a nie Size 1 1 4 Pipe Size 1 PipeSize _ p 10 Length 5 Length 1 Pipe Size 10 Length 15 Length 1 1 4 Pipe Size 3 4 Pipe Size 1 2 Pipe Size Gas Meter TUrNACE Hanen 120 000BTU 65 000BTU Unit kBTU per Hour Length in Feet 70 80 90 100 125 150 200 196 185 173 162 146 132 112 378 346 322 307 275 252 213 771 724
16. 180 3 0 246 41 246 41 252 42 252 A42 Propane 180 30 180 30 246 4 1 246 A1 252 42 252 A42 e Refer to the table to the top right for typical household plumbing fixture flow rates to determine what the water heater can do in a household application FREEZE PROTECTION SYSTEM e This unit comes equipped with heating blocks to protect it against damages associated with freezing e For this freeze protection system to operate there has to be electrical power to the unit Damage to the heat exchanger caused by freezing temperatures due to power loss is not covered under the warranty In cases where power losses can occur consider the use of a backup power supply e The freeze protection system will activate when the surrounding and or outside temperatures drop below 36 5 F 2 5 C e For the 110 310 and 510 Indoor models In any areas subject to freezing temperatures the manufacturer highly recommends an indoor installation with an indoor model In such an installation freezing issues can only occur if cold air enters through the venting into the heat exchanger whether by negative pressures within the installation location or by strong outside winds e The manufacturer also highly recommends the use of a back flow vent damper to minimize the amount of cold air entering through the exhaust venting when the water heater is off e It is the installer s responsibility to be aware of freezing issues and take all preventative measures The manufac
17. 27 17 0 2 one digit at a time on the 7 Seg LED The first 3 numbers indicate the error code The last two numbers indicate that Unit 2 has the error code e Unit 2 It will display 37 727 1 on the 7 Seg LED just like in the Single Unit example e Unit 3 amp 4 These units will not display anything as the error code does not pertain to them e 9007603005 It will display 232 on its screen The first 2 indicates that Unit 2 has the error The 32 321 error code 9007603005 E Unit 1 Unit 2 PARENT CHILD 3 2 1 0 2 e Uh indicates the first two digits of the 39 Page Troubleshootin FAULT ANALYSIS OF ERROR CODES If the error code displayed on the computer board of the Water heater or remote controller please check the following After checking Consult with the manufacturer TEET M ti e e he goo7se60os 900760305 o uneton Diagnosis description Remote Remote One Incorrect ire kail dipswitch setting Check the dipswitch settings on the PCB Part 701 Five Warning for the Check the gas type of the water heater 991 error code Check if there is any blockage in the intake air and or Times exhaust If the water heater is installed as a direct vent system check whether there is enough distance between the intake air terminal and the exhaust terminal Check the altitude elevation of area of where the water heater installed
18. 4 6 456 ON ON Md HHI ROOF pr dann OFF md opp LE janie Communication cable ZY i Communication cable KS LY Wrong Wrong Connections Connections 26 Page Installation CASE 3 e If you connect the PARENT connector of the CHILD 1 unit to the 1 connector of the CHILD 2 unit the CHILD 2 unit will operate as an individual unit and will not be part of the Easy Link system PARENT unit CHILD 1 unit _ CHILD 2 unit pn S Connectors Connectors Connectors te f 3 A Prohibited CHi CH ZA 9 QQ op QQ Wrong connections between the CHILD 1 unit and the LNSYVd LNSYVd LN AN XN CHILD 2 unit Right bank of Dipswitches Right bank of Dipswi tes Right bank of Dipswitches 123456 123456 123456 ON E ON ON i Gpr OFF OFF S K XQ Communication cable FP Wrong Connections Connecting two PARENT connectors together from two separate units may damage the computer board The communication cable has a female
19. 51 052 053 054 055 056 057 058 059 060 061 062 063 064 065 066 067 Case assembly for 110 Indoor for 110 Outdoor for 310 amp 510 Indoor for 310 amp 510 Outdoor Front cover for 110 Indoor for 110 Outdoor for 310 Indoor for 310 Outdoor for 510 Indoor for 510 Outdoor Air blockage plate for 110 310 amp 510 Indoor Bracket Junction box Junction box inner plate Back guard panel for 110 Back guard panel for 310 amp 510 Screw M4x12 W Washer Screw M4x10 W Washer Screw M4x10 Coated Screw M4x10 Hex head screw M4x12 W Washer Hex head screw M4x8 Screw M4x10 Screw M3x6 SUS3 Screw M3x10 Pan screw M4x12 W Washer Pan screw M4x10 FEZN Tap tight screw M4x12 FEZN Pan screw M4x10 Screw M3x6 Screw M4x6 Pan screw M4x8 Nylon clamp Wire clamp 60 Part 319143 159 319143 172 319143 151 319143 211 319143 163 319143 173 319143 152 319143 371 319143 174 319143 175 319143 150 319143 184 319143 014 319143 128 319143 338 319143 221 319143 025 319143 325 319143 026 319143 060 319143 326 319143 063 319143 372 319143 330 319143 327 319143 061 319143 332 319143 201 319143 062 319143 087 319143 328 319143 059 319143 143 319143 048 ltem 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 46 Page Output Temperature Chart Description Burner assembly for 110 Burner assembly for 310 amp 510 Manifold with gas va
20. ATION OF ANY WARRANTY PERIOD HEREUNDER SOME STATES DO NO ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU THIS WARRANTY WILL NOT COVER THE FOLLOWING Any product that is not installed by a licensed plumber gas installer or contractor Damages due to accidents abuse misuse improper installation misapplication or incorrect sizing Damages due to fires flooding freezing electrical surges or any Acts of God Damages due to unauthorized alterations attachments and or repairs Damages due to a lack of maintenance e g water filter water treatment system vent blockage etc Any product installed in an improper environment e g corrosive dusty chemically contaminated excessive lint etc Freeze damage that occurs without taking proper preventive measures as described in the installation manual Condensate damage due to improperly installed or lack of a condensate trap drain Any product not installed in compliance with all applicable local amp state codes ordinances and good trade practices Any product sold to or installed in areas outside of the fifty states and the District of Columbia of the United States of America and Canada Any product installed in applications that cause the water heater to activate more than 300 times per day this averages to an activation every 5 minutes in a 24 hour period Any failures that are not due to defects in materials or
21. CTIONS STOP Read the safety information above or in the Owners Manual Turn off all electric power to the water heater Do not attempt to light the burner by hand Turn the manual gas valve located on the outside of the unit clockwise to the off position Wait five 5 minutes to clear out any gas If you then smell gas STOP Follow B in the safety information above on this label If you don t smell gas go to next step Turn the manual gas valve located on the outside of the unit counter clockwise O to the ON position Turn on all electrical power to the water heater If the water heater will not operate follow the instructions to Turn Off Gas to water heater and Call your service technician or gas supplier TO TURN OFF GAS TO APPLIANCE Turn off all electric power to the water heater if service is to be performed Turn the manual gas valve located on the outside of the unit clockwise to the off position 31 Page rw J Flammable Vap Ors Vapors from flammable liquids will explode and catch fire causing death or severe burns Do not use or store flammable products such as gasoline solvents or adhesives in the same room or area near the water heater Keep flammable products Vapors 1 Far away from heater 1 Cannot be seen In approved containers Vapors are heavier than air 2 2 3 Tightly closed 3 Go a long way on the floor 4 4 Out of children s reach Can be carried from other rooms to the mai
22. Check if there is grease and or dirt in the burner Part 101 and the fan motor Part 103 especially if the water heater has been installed in a contaminated area Three 11 111 Ignition failure Check if the Hi limit switch Part 412 is properly functioning Check for connection breakage of wires Part 413 708 709 710 712 burn marks on the computer board Part 701 and or soot on the flame rod Part 108 e Check if there is a buzzing spark ignition sound coming from the burner Part 101 when water heater prepares for combustion e Listen for the double clunk sound coming from gas valve assembly Part 102 when water heater goes into combustion Check if there is leaking from heat exchanger Part 401 Three 12 121 Loss of flame Check if the Hi limit switch Part 412 is properly functioning Check for connection breakage of wires Part 413 708 709 710 712 burn marks on the computer board Part 701 and or soot on the flame rod Part 108 Check if there is leaking from heat exchanger Part 401 Times Times had Output 28 Wem failure Inlet thermistor e Check for connection breakage of wires and or failure debris on thermistor Part 407 408 411 716 31 Mixing thermistor failure TWO 39 391 Air fuel Ratio e Check for connection breakage of wires Part 709 Times Rod failure and or soot on the AFR rod Part 108 40 Page rmes ot Troubleshootin Malfun
23. On Demand Water Heater Installation Manual and Owner s Guide ANSI Z21 10 3 and CSA 4 3 Models 110 Indoor 110 Outdoor 310 Indoor 310 Outdoor 510 Indoor 510 Outdoor ENERGY STAR Only 510 models If the information in these A N instructions is not followed exactly a fire or explosion WARNING y ae may result causing property damage personal injury or death Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance Do not touch any electric switch do not use any phone in your building Immediately call your gas supplier from a neighbor s phone Follow the gas Gas Tankless Water Heater supplier s instructions If you cannot reach your gas supplier call Suitable for potable water heating and space heating the fire department Please refer to local codes for space heating compliance Installation and service must be performed by a qualified installer service agency or the gas supplier FEATURING e ENDLESS HOT WATER e ON DEMAND USAGE e COMPACT SPACE SAVING call or write to e ENERGY CONSERVATION 500 Tennessee Waltz Parkway e COMPUTERIZED SAFETY Ashland City TN 37015 e NO PILOT LIGHT Toll Free 1 877 737 2840 e EASY LINK SYSTEM Only 510 Indoor and Outdoor models If you have any questions please Contents CONTENT
24. S Installation Manual SPECIFICATION Sansen A a seeden 3 INTRODUCTION rrea E ETE R 4 SAFETY GUIDELINE Scenari ena E E T NO 5 A TACA TO N e rer ROA ye rr eS mt reer Nera me 6 Geneanet eneen eneen eee aaa eh 6 Clearance snah heden 8 ated Ue ed ACEESSONIES tente edentate te nae RT En AT ot EA 8 Orakalo lef Md ln en 9 EiehsAltittde STAI ATION Siseme dalende nnen verbande bandieten aebmndendane dh 11 Venting SURU CLIO MS soanar A E T anderen 12 Gas Supply and Gas Pipe SIZING savannen ee e E i A eases 17 Water ConneChOns umani tte then benee 20 Electrical COMME CUO IS wanted Adere nen edn E de 21 Remote Controler Connection Ssa a annalen 22 Pump Control Mode Only 510 Indoor and Outdoor models aanne eeen enn 23 Easy Link System Only 510 Indoor and Outdoor models ane even ven seeseensenn 24 APPLICATIONS zaten E benen ethendietiententdensensieskaike 28 INFPIAGOPERATION ansarmenletrel netten sneed 30 Owner s Guide OPERANNG SAFE NN atis east onee ended vsauoe us monden ee aa iaedwiiac ode aabananuauiaaaananuaeianiiaas 31 NORMAKOPERATION zineari a taats denten taats and antetaaitorstedestaedadde 33 ST alls cassaces it sausesataascenpcncnsacesaicadesaacteusaaasatea E 33 Temperature S SUE TE S antennes wecaucuientiu O E TE 33 Ke 35 Freeze Protection Syste M tsss enne bateae a 35 Mamntenance and Servi Enrere inenten ete beelde dende nat toedeaandbemenaet O 36 Umt Draiminge and Filter Cle ait AE 36 TRO
25. The temperature options are 99 F 100 F 102 F 104 F 106 F 108 F 110 F 111 F 113 F 115 F 117 F 122 F 131 F 140 F 149 F 158 F 167 F 176 F and 185 F See the trouble shooting section for information on possible error codes 4 Direct Vent Conversion Kit 9007667005 z This kit can be used to convert the water heater from a standard vent system to a direct vent or sealed combustion system Install this conversion kit in accordance with the installation instructions and any applicable codes 9 Page Installation 5 Pipe Covers 9007670005 and 9007671005 6 Recess box 9007674005 The pipe cover protects the The Recess box will allow for plumbing pipes to the water heater clean installations The water from unexpected adjustments heater fits inside the recess box This pipe cover is fixed to the which hides and protects the bottom of the water heater which whole water heater and plumbing hides the plumbing and improves The Recess box will fit in between the visual aspects of the whole most wall studs installation for the water heater 7 T Vent Wall Thimble with Termination 9007608005 and 9007609005 These terminations are used when venting out through the wall and are compatible with the T Vent pipe system These terminations are special stainless steel vents for gas appliances and are UL listed as Category Il Ill and IV There are two types of terminations the Louver termina
26. UBEESHOOTING cerise ea a AN 37 ST OE EE E 37 Enon COGES aeoe n TNT TNE TE A I O T A a ee een Re 39 COMPONENTS DIAGRAM eiai N E EEE 42 PARTS VST a a a E E 46 OUTPUT TEMPERATURE CHART eterarcuiro a denke T A naden 48 HMITED D WARRANTY oonerserudadsesonmenandei oor danse dadebkanemaniiiicnduckentadmeuteuss 50 2 Page Specifications Installation Manual Model Natural Gas Input Operating Range Propane Input Operating Range Gas Connection SPECIFICATIONS 110 110 Indoor Outdoor Min 19 500 Btu h Max 140 000 Btu h Min 19 500 Btu h Max 140 000 Btu h 310 310 Indoor Outdoor Min 11 000 Btu h Max 190 000 Btu h Min 11 000 Btu h Max 190 000 Btu h 4 NPT 510 510 Indoor Outdoor Min 11 000 Btu h Max 199 000 Btu h Min 11 000 Btu h Max 199 000 Btu h 4 NPT 15 150 psi Min 5 0 WC Max 10 5 WC Water Connections Water Pressure Natural Gas Inlet Pressure Min 8 0 WC Max 14 0 WC 2 5 WC 2 0 WC 2 5 WC 2 0 WC 2 5 WC 3 1 WC 3 7 WC 4 0 WC 3 7 WC 4 5 WC 28 7 lbs 34 6 Ibs H20 5 x W13 8 x D6 7 H20 5 x W13 8 x D8 5 eee 111 W 0 93 A 111 W 0 93 A Protection 40 psi or above is recommended for maximum flow The Manifold Pressure is the factory setting and generally should not need adjustment NOTE e Check the rating plate to ensure this product matches your specifications e In accordance with ANSI Z21
27. a closed water supply system Contact the water supplier or local plumbing inspector on how to correct this situation e Visual check of burner flames see below through the burner window in the burner assembly located at the middle of the water heater Flame blowing up Blue flame Satisfactory Unsatisfactory Unsatisfactory The manufacturer recommends having the unit checked once a year or as necessary by a licensed technician If repairs are needed any repairs should be done by a licensed technician UNIT DRAINING and FILTER CLEANING Drain Plug 1 Close the manual gas shut off valve with Filter 2 Turn off power to the unit and wait a couple of L l arge seconds Turn on again A 3 Wait 30 seconds and then turn off power to the unit yet again 22 CCDS 4 Close the water shut off valve Z ZA 5 Open all hot water taps in the house When the Z SF Q residual water flow has ceased close all hot water 3 taps 6 6 Have a bucket or pan to catch the water from the i unit s drain plugs Unscrew the two drain plugs Large ene and small to drain all the water out of the unit 7 Wait a few minutes to ensure all water has p completely drained from unit Drain Plug Water Valve 8 Clean the filter Check the water filter located within Small the cold inlet With a tiny brush clean the water filter of any debris which may have accumulated and reinsert the filter back into the cold water
28. and must be vented accordingly with any 4 vent approved for use with Category IIl or Special BH type gas vent Follow the vent pipe manufacturer s instructions when installing the vent pipe o Do not common vent this appliance with any other vented appliance Do not terminate vent into a chimney If the vent must go through the chimney the vent must run all the way through the chimney with Category IIl approved or Special BH vent pipe e When the horizontal vent run exceeds 5 ft support the vent run at 3 ft intervals with overhead hangars o The maximum length of exhaust vent piping must not exceed 50 ft deducting 5 ft for each elbow used in the venting system Do not use more than 5 elbows Diameter Max No of Elbow Max Vertical amp Horizontal Total Vent Length 4 5 50 ft For each elbow added deduct 5 ft from max Vent length No of Elbows Max Vertical or Horizontal Length 0 50 ft 1 45 ft 2 40 ft 5 25 ft Venting Illustrations For the 110 310 amp 510 Indoor models For details of the optional items refer to the Installation manual for each Optional item Horizontal Installation Diagram Vertical Installation Diagram Sidewall Vent Terminator Backflow Preventer Vertical Condensation Drain Vertical Condensation Drain Backflow Preventer 13 Page Installation Horizontal Installation Diagram Vertical Installation Diagram With direct venting W
29. aust termination separate penetrations for the and exhaust into a single penetration must be at least 1 ft away from intake and exhaust distance space each direct vent termination at another exhaust termination An the intake and exhaust least 1 ft away from each other no exhaust termination must also be terminations at least 3 ft away matter the orientation A direct vent at least 2 ft away from an inside from each other no matter the termination must also be at least 2 ft corner if the adjacent wall is less orientation away from an inside corner if the than 2 ft of length the minimum adjacent wall is less than 2 ft of required distance away from the length the minimum required inside corner will be equal to the distance away from the inside corner length of that adjacent wall will be equal to the length of that adjacent wall 2ft Exhaust termination Exhaust termination i Air intake A In accordance with local codes Exhaust and or direct vent sidewall terminations should be at least 2 ft away from an opposite surface wall Do not place the termination directly in front of an opening into a building For multiple unit rooftop terminations whether for standard indoor or direct vent installations space all exhaust and intake terminations in accordance with local codes An exhaust termination must be spaced from a wall or surface in accordance with local codes as well In the absenc
30. ble national and local codes must be followed If you install thimbles fire stops or other protective devices and they 2 penetrate any combustible or noncombustible construction be sure to follow all CAUTION applicable national and local codes The water heater must be vented in accordance with the section Venting of Equipment of the latest edition of the National Fuel Gas Code ANSI Z223 1 NFPA 54 in the United States and or Section 7 of the CAN CSA B149 1 Natural Gas and Propane Installation Code in Canada as well as applicable local building codes The manufacturer recommends the T Vent line manufactured by TAKAGI Refer to T Vent brochure for details However the following are also UL listed manufacturers ProTech Systems Inc FasNSeal Flex L Inc Z Flex Inc Z Vent III Metal Fab Inc and Heat Fab Inc Saf T Vent General rules for venting water heaters are e Place the water heater as close as possible to the vent terminator e The vent collar of the water heater must be fastened directly to an unobstructed vent pipe e Do not weld the vent pipe to the water heater s vent collar e Do not cut the vent collar of the unit e The vent must be easily removable from the top of the water heater for normal service and inspection of the unit e The water heater vent must not be connected to any other gas appliance or vent stack e Avoid using an oversized vent pipe or using extremely long runs of the pipe e Fo
31. building or where the noise may disturb your neighbors Make sure the vent termination meets the required distance by local code from any doorway or opening to prevent exhaust from entering a building refer to p 15 8 Particles from flour aerosols and other contaminants may clog the air vent or reduce the functions of the rotating fan and cause improper burning of the gas Regularly ensure that the area around the unit is dust or debris free regular maintenance is recommended for these types of environment 9 If you will be installing the water heater in a contaminated area with a high level of dust sand flour aerosols or other contaminants chemicals they can become airborne and enter and build up within the fan and burner causing damage to the water heater 10 For the 110 310 and 510 Indoor models e These units may be converted to a direct vent sealed combustion appliance by installing a direct vent conversion kit Part No 9007667005 which will bring in all required combustible air from outside the building When installing the direct vent conversion kit please follow all instructions included with the kit e f the water heater is used as a direct vent appliance the unit requires a 3 combustible air supply pipe The intake pipe must be sealed airtight Air supply pipe can be made of ABS PVC galvanized steel corrugated aluminum corrugated stainless steel or Category Ill stainless steel e Terminating the venting thro
32. ction Daeng 9007666005 9007603005 description 6 Remote Remote Flow Sensor Failure Easy Link System only Six ee adi e Check for connection breakage of wires Part 708 Times solenoid Valve and or burn marks on the computer board Part 701 N A Abnormal Check for connection breakage of wires Part 708 a Main Gas Valve and or burn marks on the computer board Part 701 Four s5 Fan Motor e Check for connection breakage of wires dust buildup in Times Fault the fan motor Part 103 and or burn marks on the computer board Part 701 e Check for frozen corrosion of connectors Part 103 N A N A 651 Flow adjustment e Inspect the flow adjustment valve Part 402 for Valve Fault connection breakage of wires Part 718 locked motor Easy Link drive due to scale buildup and or water leakage System only One 701 Computer e Check for connection breakage of wires Part 714 Time board Fault and or burn marks on the computer board Part 701 e Check the power supply of the water heater Six 72 721 False Flame e For indoor models check if condensate drain is installed Detection on the vent collar of the water heater e Check for connection breakage of wires and or debris on the flow sensor impeller Part 402 717 Times e Check if there is leaking from heat exchanger Part 401 N A 74 741 Miscommunication Check the model type of the remote controller between Water e Inspect the connect
33. e 319143 149 Surge box plate for 510 319143 176 414 Heater 319143 200 415 Inlet heater 319143 078 150 O ring P18 NBR Black 319143 350 450 Pipe heater fixing plate 319143 088 151 O ring P20 NBR Black 319143 057 451 Heater fixing plate 16 319143 125 152 Silicon ring for 110 Outdoor 319143 370 452 Fuse fixing plate 18 319143 066 Silicon ring for 310 amp 510 Outdoor 319143 206 453 Fuse fixing plate 14 319143 146 454 O ring P4 FKM 319143 082 153 Rain protection plate in 319143 216 455 O ring P6 FKM 319143 080 Exhaust chamber for 456 O ring P14 FKM 319143 100 110 310 amp 510 Outdoor 457 O ring P15 FKM 319143 091 154 319143 219 458 O ring P16 FKM 319143 083 401 Heat exchanger assembly for 110 Indoor 319143 162 459 Fastener 4 11 for 510 319143 097 for 110 Outdoor 319143 166 460 Fastener 14 22 319143 105 for 310 Indoor 319143 153 461 Fastener 16A 319143 226 for 310 Outdoor 319143 157 462 Fastener 16 25A for 510 319143 205 for 510 Indoor 319143 369 463 Silicon ring 319143 065 for 510 Outdoor 319143 177 402 Flow adjustment valve Flow 319143 167 701 Computer board for110 319143 164 sensor for 110 amp 310 for 310 319143 158 Flow adjustment valve Flow 319143 178 for 510 319143 179 sensor for 510 702 Transformer 319143 182 403 Bypass valve for 510 319143 186 703 Surge box 319143 168 404 Water inlet 319143 193 704 AC120V wire for 110 319143 222 405 Inlet drain plug 319143 197 AC 120 V wire for 310 am
34. e installed on the water heater discharges periodically this may be due to a defective thermal expansion tank or defective pressure relief valve The pressure relief valve must be manually operated periodically to check for correct operation No valve must be placed between the relief valve and the water heater 20 Page Installation ELECTRICAL CONNECTIONS Follow the electrical code requirements of the local authority having AN jurisdiction In the absence of such requirements follow the latest edition of the National Electrical Code ANSI NFPA 70 in the U S or the latest edition of WARNING CSA C22 1 Canadian Electrical Code Part 1 in Canada When servicing or replacing parts within the water heater label all wires prior to disconnection to facilitate an easy and error free reconnection Wiring errors can cause improper and dangerous operation Verify proper CAUTION operation after servicing The water heater must be electrically grounded Do not attach the ground wire to either the gas or the water piping The water heater requires 120 VAC 60 Hz electrical power supply that is properly grounded e A proper disconnect i e on off switch power plug etc controlling the main power to the water heater must be provided for service reasons Must comply with local codes e Connect the power supply to the water heater exactly as shown in the wiring diagram A green screw is provided in the junction box to ground the connec
35. e of such a code an exhaust termination must be a horizontal distance of at least 2 ft away from a wall or surface 16 Page Installation GAS SUPPLY AND GAS PIPE SIZING General e Check that the type of gas matches the rating plate first AN e Ensure that any and all gas regulators used are operating properly and providing gas pressures within the specified range shown below Excess gas WARNING inlet pressure may cause serious accidents e Conversion of this unit from natural gas to propane or vise versa will void all warranty Contact your local distributor to get the correct unit for your gas type The manufacturer is not liable for any property and or personal damage resulting from gas conversions e The minimum and maximum inlet gas pressures are Gas type Inlet gas pressure Natural Gas Min 5 0 WC Max 10 5 WC Propane Min 8 0 WC Max 14 0 WC e Gas pressure above this specified range for the water heater and or insufficient gas volume will adversely affect performance These pressures are measured when the water heater is in full operation e Inlet gas pressure must not exceed the above maximum values gas pressure above the specified range will cause dangerous operating conditions and damage to the unit e Until testing of the main gas line supply pressure is completed ensure the gas line to the water heater is disconnected to avoid any damage to the water heater Gas connections 1 Install a
36. eet 61cm from the center line of the terminator El E Clearance to unventilated soffit Clearance to outside corner Clearance to inside comer Clearance to each side of center line extended r H 3 feet above meter regulator assembly _ Clearance to service regulator vent outlet l Clearance to non mechanical air supply inlet 4 feet from below or side J to building or the combustion air inlet to any 3 feet 1 foot opening 1 foot from other application above opening Clearance to mechanical air supply inlet L Clearance above paved sidewalk or paved 7 feet de 7 feet driveway located on public property M Clearance under veranda porch deck or 1 foot 2 i balcony For clearances not specified in ANSI Z223 1 NFPA 54 or CAN CSA B149 1 please use clearances in accordance with local installation codes and the requirements of the gas supplier 15 Page Installation Please follow all local and national codes in regards to proper termination clearances In the absence of such codes the following clearances can be used as guidelines Local CAUTION codes supersede these guidelines For sidewall terminations Inside corner Inside corner Air supply inlet Direct vent termination Exhaust termination For multiple sidewall exhaust For direct vent sidewall For multiple unit direct vent sidewall terminations e g multi unit terminations that use two terminations that combine the intake systems an exh
37. en EN NA nnn KY Y ON AN Ye A ys 5 AND OUR 7 M anifold assembly EX LN k RNS ANY amp Sy Burner assembly 110 Indoor amp Outdoor Burner assembly 43 Page 310 Indoor amp Outdoor 510 Indoor amp Outdoor Burner assembly Components Diagram 310 Indoor 310 Outdoor 510 Indoor 510 Outdoor 510 Indoor 510 Outdoor A RS x SS ks i RRA iNES ERROR SS 229292929292 SEXES 5 XS KR RX r RQ 5 x 5 5 ARS 55 Je 5 5 ns S S lt S eS A 8 Ni D 3 K Sr XO EK oe gt D Sne WY S W x r SO shit 2 W Si STE Manifold assembly 44 Page 310 Indoor 510 Indoor Fan motor section for indoor models 310 Outdoor 510 Outdoor Fan motor section for outdoor models Components Diagram A ed LA 110 amp 310 Computer l f SAREE ECN S DD J BREE 7 CE Ns MA EE ike f DR S A Soa I PIL SY ay Vv 2 pe Om Assembly Water way assembly Water inlet section Exhaust section outdoor model Water outlet section 45 Page PARTS LIST 001 002 003 004 005 006 007 050 0
38. end and a male end so it s impossible to have a PARENT to PARENT connection with the communication WARNING cable Do not splice or modify connectors CASE 4 e If a remote controller optional is used it has to be connected to the PARENT unit If the remote controller is connected to a CHILD unit it will only control that particular individual CHILD unit and will not control the Easy Link system as a whole PARENT unit B CHILD unit Remote controller 2 Connectors Connectors 7 E NO m D Remote controller SAE SN sl oak QQ 9e QQ connected to gt Tie incorrect unit 7 Prohibited ZA a HPAL Right bank of D amp gswitches J O 1 Righ abank of Mipswitches H Q 123486 TON A56 VE gf ON Z7 on r AF i o OFF m P Communication cable PN yf Wrong Connections 2 Page Installation APPLICATIONS Space Heating Applications e In order to purge air in water pipes within a closed loop system an air vent and air separator should be installed in to the system Required circulation flow rates are labeled next to each application diagram These
39. epresent to the water Zz ATS e d i hag Thermistor Wf heater s physical Gas Ere Ww description Hot Water Outlet Outlet EE Water Inlet A hot water tap is turned on Water enters the heater The water flow sensor detects the water flow The computer initiates the fan motor and sends a signal to the igniter to create an ignition Spark The gas ignites and flames appear within the burner chamber Water circulates through the heat exchanger and then gets hot Using thermistors to measure temperatures throughout the water heater the computer modulates the gas and water valves to ensure proper output water temperature 4 Page Safety Guidelines SAFETY GUIDELINES SAFETY DEFINITIONS Indicates an imminently hazardous situation which if not avoided will result in death or serious injury Ad DANGER A N Indicates an imminently hazardous situation which if not avoided could result in death or serious injury WARNING ii A N Indicates an imminently hazardous situation which if not avoided could result CAUTION in minor or moderate injury GENERAL 1 Follow all local codes or in the absence of local codes follow the most recent edition of the National Fuel Gas Code ANSI Z223 1 NFPA 54 in the USA or CAN CSA B149 1 Natural Gas Propane Installation Code in Canada 2 Properly ground the unit in accordance with all local codes or in the absence of local codes with the National Electrical Codes ANSI NFPA 70 in t
40. error code will display on the remote controller if it is installed e Consult with the table on the following page for the cause of each error code lt 110 amp 310 gt lt 510 gt dlo 0 Ok Vn 7 Seg LED Error code on the Error code on Error code on the Error code on computer board the 9007666005 computer board the 9007603005 Single unit installations Example If your unit displays the 321 error code which signifies an inlet thermistor failure e 110 amp 310 models The red LED on the computer board will be blinking two times e If the 9007666005 is installed 32 will display on the screen in its entirety e 510 models The 7 seg LED on the computer board will display 3 2 1 in that order one digit at a time and continually repeat e If the 9007603005 is installed 321 will display on the screen in its entirety Easy Link system For the 510 models only Error codes will display differently with units installed within an Easy Link System not only to show what the error code is but to also indicate which unit within the system has the error code Below is a sample of how the same error code is displayed in an Easy Link System Example If Unit 2 has the 321 error code inlet thermistor failure e Parent unit It will display 3 7
41. flow rate WARNING requirements must be followed e Toxic chemicals used in boiler treatments such as alcohol glycerol and glycol groups must not be introduced into the system if the system incorporates an open loop potable water system e The water heater can be used to supply potable water and space heating and shall not be connected to any heating system or component s previously used with non potable water where any chemicals were added to the water heating appliances e When the system requires water for space heating at temperatures higher than required for other uses a means such as a mixing valve shall be installed to temper the water for those other uses in order to reduce scald hazard potential e Water temperature over 125 F 52 C can cause severe burns instantly or death from scalds e Chemicals such as diluted Glycol can be used for radiant floor Hydro fan coil air or Baseboard heating only The diluted solution of glycol must contain between 25 and 55 of Glycol Be aware that in closed loop glycol systems low pressure in the heat exchanger can cause low temperature boiling resulting in excessive noise and damage to the water heater Consult with the glycol maker for specifications prior to use Recirculation The recirculation pump is to be controlled by Dual set aquastat recommended w timer i OR Pump Control Mode 510 Models only Refer to p 23 The recirculation pump is to provide no less
42. he USA or CSA standard C22 1 Canada Electrical Code Part 1 in Canada 3 Carefully plan where you intend to install the water heater Please ensure e Your water heater will have enough combustible air and proper ventilation e Locate your heater where water leakage will not damage surrounding areas please refer to p 7 4 Check the rating plate for the correct GAS TYPE GAS PRESSURE WATER PRESSURE and ELECTRIC RATING If this unit does not match your requirements do not install and consult with the manufacturer 5 If any problem should occur turn off all hot water taps and turn off the gas Then call a trained technician or the Gas Company or the manufacturer e Water temperatures over 125 F 52 C can cause severe burns instantly or death AN from scalding The water temperature is set at 122 F 50 C from the factory to AN minimize any scalding risk Before bathing or showering always check the water WARNING temperature e Do not store or use gasoline or other flammables vapors or liquids in the vicinity of this appliance e Do not reverse the water and or gas connections as this will damage the gas valves and can cause severe injury or death Follow the diagram on p 20 when installing your water heater e Do not use this appliance if any part has been in contact with or been immersed in water Immediately call a licensed plumber a licensed gas fitter or a professional service technician to inspect and or service the unit
43. he supply gas line 2 Remove the screw for the pressure port located on the gas inlet of the water heater shown in the diagram to the right 3 Connect the manometer to the pressure port Re open the manual gas valve Check to see that there are no gas leaks Open some of the fixtures that use the highest flow rate to turn on the water heater 5 Check the inlet gas pressure When the water heater is on maximum burn the manometer should read from 5 0 to 10 5 WC for Natural gas from 8 0 to 14 0 WC for Propane Pressure port 19 Page Installation WATER CONNECTIONS e Do not use this water heater if any part has been submersed under water Immediately call a licensed professional to inspect the water heater to replace A N any damaged parts CAUTION e Do not reverse the hot outlet and cold inlet connections to the water heater This will not properly activate the water heater All pipes pipe fittings valves and other components including soldering materials must be suitable for potable water systems 1 A manual shut off valve must be installed on the cold water inlet to the water heater between the main water supply line and the water heater In addition a manual shut off valve is also recommended on the hot water outlet of the unit If the water heater is installed within or subjected to a closed loop water system a thermal expansion tank must be installed Befo
44. if necessary e Do not disconnect the electrical supply if the ambient temperature will drop below freezing The Freeze Prevention System only works if the unit has electrical power The warranty will not be covered if the heat exchanger is damaged due to freezing Refer to the section on the Freeze Prevention System on p 35 for more information 5 Page Installation INSTALLATION GENERAL 1 Follow all local codes or in the absence of local codes follow the most recent edition of the National Fuel Gas Code ANSI Z223 1 NFPA 54 in the USA or CAN CSA B149 1 Natural Gas Propane Installation Code in Canada 2 Allgas water heaters require careful and correct installation to ensure safe and efficient operation This manual must be followed exactly Read the Safety Guidelines section 3 The manifold gas pressure is preset at the factory It is computer controlled and should not need adjustment 4 Maintain proper space for servicing Install the unit so that it can be connected or removed easily Refer to the Clearances Section on p 8 for proper clearances 5 The water heater must be installed in a location where the proper amount of combustible air will be available to it at all times without obstructions 6 The electrical connection requires a means of disconnection to terminate power to the water heater for servicing and safety purposes 7 Do not install the unit where the exhaust vent is pointing into any opening in a
45. ions between the water heater and heater and remote remote controller controller e Check the power supply of the water heater N A N A 761 Miscommunication e Check if the connections between the parent unit and in Easy Link system the child units are correct Refer to p 24 to 27 Five Imperfect e Check the gas type of the water heater combustion e Inspect the environment around the water heater Times Determine how long the unit has been installed e Check the altitude elevation of the area of where the water heater installed e Check if there is any blockage in the intake air and or exhaust e If the water heater is installed as a direct vent system check whether there is enough distance between the intake air terminal and the exhaust terminal e Check if there is grease and or dirt in the burner Part 101 and the fan motor Part 104 especially if the water heater has been installed in a contaminated area 41 AL pee 0 iitsi lt lt lt lt i S S Page Components Diagram COMPONENTS DIAGRAM Case assembly 110 Outdoor 110 Indoor 310 amp 510 Outdoor 310 amp 510 Indoor 42 Page Components Diagram Only 110 Indoor OZ yi SS jj OP GEEN A 7
46. is based on properly sizes gas line lt 110 Models gt Part 319143 204 319143 195 319143 203 319143 202 319143 212 319143 191 Output Temperature vs GPM Max 6 6 GPM with Various Inlet Water Temperature a oO g T z T 5 A 5 2 100 105 110 115 120 125 130 135 140 150 160 165 40 F 3 8 3 5 3 9 3 1 2 9 2 7 2 5 2 4 2 3 2 1 1 9 1 8 E 50F 4 6 4 2 3 8 3 5 39 3 1 2 9 2 7 2 5 2 3 2 1 2 0 A 60 F 5 7 5 1 4 6 4 2 3 8 3 5 3 3 3 1 2 9 2 5 2 3 2 2 lt 70F 6 6 6 6 5 7 5 1 4 6 4 2 3 8 3 5 3 3 2 9 2 5 2 4 48 Page Output Temperature Chart lt 310 Models gt Output Temperature vs GPM Max 8 0 GPM with Various Inlet Water Temperature 10 0 a 5 8 0 D 5 60 z 40 mm a 2 0 5 O 0 0 100 105 110 115 120 125 130 135 140 150 160 165 40F 5 2 4 8 4 4 4 1 3 9 3 7 3 5 3 3 3 1 2 8 2 6 2 5 E 50F 6 2 5 7 5 2 4 8 4 4 4 1 3 9 3 7 3 5 3 1 2 8 2 7 A 60F 7 8 6 9 6 2 5 7 5 2 4 8 4 4 4 1 3 9 3 5 3 1 3 0 lt 70F 8 0 8 0 7 8 6 9 6 2 5 7 5 2 4 8 4 4 3 9 3 5 3 3 lt 510 Models gt Output Temperature vs GPM Max 10 0 GPM with Various Inlet Water Temperature A oO a T z T
47. ith direct venting Sidewall Vent Terminator Backflow Preventer Vertical Condensation Drain Backflow Preventer Vertical See the picture below for detailed connection Condensation instructions to the Direct Vent Conversion Kit Drain Backflow Preventer Recommended for freezing weather conditions 36 F and below artical Condensation Drain must be installed accordance with local codes Installation Diagram of Direct Vent Conversion Kit with water heater Horizontal Installation Diagram With Direct Vent Concentric Termination Intake port of Direct Vent Conversion Kit Direct vent Concentric Termination 14 Page Installation Vent termination clearances DETAIL NS cORNER Vent terminal K Air SUPPly Inlet NN Area where is not permitted an JINX LNA Ze i EJ hm ij Md lt RO os Q A i R PAARA O Anha r w p ea BUA Ub Gas meter Yresulator Canada U S A Direct vent and other than Direct Direct vent Other than Direct Vent Vent or balcony a Clearance to window or door that may be 4 feet from below or side w WA opening 1 foot from above opening C_ Clearance to permanently closed window 5 Tooo 5 Vertical clearance to ventilated soffit located above the vent terminator within a horizontal 4 g distance of 2 f
48. ke sure the unit is supplied with power display anything when the e Make sure the connection to the unit is correct p 22 power button is turned on Only 9007603005 If the green LED lights up the remote controller has been turned ON When the unit has not operated for five minutes or more the display turns off to conserve energy When ON green LED is lit ON OFF An ERROR code is displayed e Please see p 39 41 How are the unit numbers e Foran Easy Link system the Parent unit is always labeled assigned 1 and all other subsequent Child units are numbered randomly 007603005 9007666005 OPTIONAL e Tocheck which numbers are assigned to which Child units push the button on the computer board of any Child unit as shown below The unit number will be displayed on the 7 Seg LED Refer to p 24 to 27 Button to check unit numbers 2 U rs gt O ne x o Z e ae ne x O u e 38 Page Troubleshooting ERROR CODES e The units are self diagnostic for safety and convenience when trouble shooting e If there is a problem with the installation or the unit depending on the model or if there is a remote controller installed it will either display a numerical error code on the 7 Seg LED on the computer board Only for the 510 models display a blinking red LED for the 110 amp 310 models or the
49. lve assembly LP for 110 for 310 amp 510 Manifold with gas valve assembly NA for 110 for 310 amp 510 Fan motor for 110 Fan motor for 310 amp 510 Indoor Fan motor for 310 amp 510 Outdoor Burner holder gasket for 110 Burner holder gasket for 310 amp 510 Burner gasket Burner window Rod holder gasket Flame rod for 110 Flame rod for 310 amp 510 Igniter rod for 110 Igniter rod for 310 amp 510 Rod holder for 110 Rod holder for 310 amp 510 Rod cap Burner damper for 110 Burner damper for 310 amp 510 Manifold gasket A Manifold gasket B Fan damper for 110 Indoor Fan damper for 310 amp 510 Indoor Pressure port for 310 amp 510 Combustion chamber tube for 310 amp 510 Indoor for 310 amp 510 Outdoor Part 319143 161 319143 030 319143 169 319143 046 319143 165 319143 368 319143 347 319143 043 319143 217 319143 341 319143 032 319143 031 319143 033 319143 034 319143 339 319143 035 319143 373 319143 037 319143 340 319143 036 319143 038 319143 170 319143 156 319143 044 319143 045 319143 160 319143 367 319143 042 319143 041 319143 344 Output Temperature Chart ltem Part ltem Description Part 118 Gas inlet 319143 050 412 Hi Limit switch for 110 amp 310 319143 228 119 Gas inlet ring 319143 049 Hi Limit switch for 510 319143 095 120 Igniter plate 319143 051 121 Surge box plate for 110 amp 310 319143 213 413 Overheat cut off fus
50. n burner by air currents WARNING Do not install water heater where flammable products will be stored Read and follow water heater warnings and instructions If owner s manual is missing contact the manufacturer The outlet hot water temperature of the water heater is factory set at 122 F 50 C Use this heater at your own risk The set outlet water temperature can cause severe burns instantly or death from scalds Test the water before bathing or showering Do not leave children or an infirm person in the bath unsupervised Hot Water temperature over 125 F 52 C can cause severe burns instantly or death from scalding Children disabled and elderly are at the highest risk of being scalded Feel water temperature before bathing or showering Temperature limiting valves are available Ask a professional person WARNING California Proposition 65 lists chemical substances known to the state to cause cancer birth defects death serious illness or other reproductive harm This product may contain such substances be their origin from fuel combustion gas oil or components of the product itself 32 Page Normal Operation NORMAL OPERATION GENERAL e Hot Water temperatures over 125 F 52 C can cause severe burns instantly or death from scalding 3 The outlet hot water temperature of the water heater is factory 69 WARNING set at 122 F 50 C e Feel the water temperature before bathing or
51. nd the water heater clean When dust collects on the flame sensor the water heater will shut down on an error code e If the above conditions cannot be met use the direct vent conversion kit 9007667005 e Place the unit for easy access for service and maintenance e A drain pan or other means of protection against water damage is required to be installed under the water heater in case of leaks e The warranty will not cover damage caused by water quality e Only potable water or potable water glycol mixtures can be used with this water heater Do not introduce pool or spa water or any chemically treated water into the water heater e Water hardness levels must not exceed 7 grains per gallon 120 ppm for single family domestic applications or more than 4 grains per gallon 70 ppm for all other types of applications Water hardness leads to scale formation and may affect damage the water heater Hard water scaling must be avoided or controlled by proper water treatment e Water pH levels must be between 6 5 and 8 5 e Well water must be treated CAUTION e Do not install the unit where water debris or flammable vapors may get into the flue terminal e The manufacturer recommends using the direct vent kit when the water heater is installed in a beauty salon Some chemicals used in a beauty salon may affect the flame sensor Water heater may not work properly e Although the water heater is designed to operate with minimal sound
52. ng only your hand to avoid any spark Never use tools If the knob will not turn by hand do not try to force it call a qualified service technician Forced repair may result in a fire or explosion due to gas leaks e Be sure to check for the presence of leaking gas toward the bottom of the unit because some gases are heavier than air and may settle towards the floor e Check the GAS PRESSURE Refer to p 19 e Do not try to light the burner manually It is equipped with an electronic ignition device which automatically lights the burner e Check for PROPER VENTING and COMBUSTIBLE AIR to the water heater e Purge the GAS and WATER LINES to remove any air pockets e Do not use this water heater if any part has been submersed under water Immediately calla qualified service technician to inspect the water heater and to replace any damaged parts IF YOU SMELL GAS e Do nottry to start the water heater e Do not touch any electric switches do not use any phone in your building e Immediately call your gas supplier from a neighbor s phone Follow the gas WARNING supplier s instructions e If you cannot reach your gas supplier call the fire department 1 Once the above checks 2 Fully open the manual 3 Open a hot water tap to have been completed water control valve on the verify that water is please clean filter of any water supply line flowing to that tap debris Refer to p 36 for instructions Fully open the manual ga
53. nit CHILD 3 unit ny al Ne Af Connectors Connectors Connectors Connectors OLE HOH LZ z ie ai z lt i LL 2 z 4 T Z SH g E SH ZA CHE EN y y y y 5 5 B 5 A a Yy Sn ES O 2 a Pef SH sS SH SH H Right bank of Dipswi tches Right bank of Dipswi tches Right bank of Dipswi tches Right bank of Dipswitches 53456 123456 123456 123456 KL ON J ON AG OFF u OFF a Communication cable N Ly S ZY A N The dark squares indicate the direction the dipswitches should be set to CAUTION 25 Page NOTICE Installation A remote controller is not required for the Easy Link system If running the Easy Link system without a remote controller please make sure the temperature settings on ALL the units are set to the same settings Otherwise the units will not operate properly If a remote controller is used the temperature on all the units in the system will automatically be set to the same temperature that is set on the remote C Examples of incorrect settings and or connections CASE 1 e Unless you change dipswitch No 1 of the PARENT unit to the ON position the system will not work as an Easy Link system The units will operate as individual units 9 Prohibited CASE 2 PARENT unit CHILD 1 unit a Nr Connectors Connectors Wrong dipswitch setting on the PARENT unit 2 9
54. on Valve Mass Code Tank Size Per Application Pressure Atmospheric Gauge z Vacuum Breaker Tempered lt r va Water To O 2 House Thermometer lt gl CD Thermometer EN i DA a Hot Cold T Water p Outlet Inlet 6 Valves 8 AN Shut off i go Valves C e a y Check Valve Pump Must Be Sized Properly With Each Application Pump T Handle Gas Shall Run 60 Seconds Every 6 Hours Shut Off Valve The circulation pump is to provide no less than 2 GPM and no more than 4 GPM through each activated unit in the system NOTICE Priority Control Devices such as a flow switch an Aquastat or other electronic controller can be used to prioritize the domestic water system over the heating system Follow all local codes or in the absence of local codes follow the most recent edition of the National Standard Code ANSI Z21 10 3 This illustration is a concept design only The reference to the 1 8 hole in check is only for the State of Massachusetts There are a wide variety of variations to the application of controls and equipment presented Designers must add all necessary safety and auxiliary equipment to conform to code requirements and design practice For more details contact the manufacturer 29 Page Initial Operation INITIAL OPERATION FOR YOUR SAFETY READ BEFORE OPERATING e Check the GAS and WATER CONNECTIONS for leaks before firing unit for the first time e Open the main gas supply valve to the unit usi
55. or 9007666005 4 Y 4 9007603005 4 4 9007678005 Y 4 4 9007667005 4 4 4 9007670005 Y 4 4 9007671005 Y 4 9007674005 4 4 4 9007608005 9007609005 a 4 4 9007680005 Y 4 vy Temperature Remote Controller 9007666005 The Temperature Remote Controller has two functions It allows the output temperature from the water heater to be adjusted within the range of 99 F to 167 F and it also works as a diagnostic tool that will give a concise error code whenever there is a problem with the unit The temperature options are 99 F 100 F 102 F 104 F 106 F 108 F 109 F 111 F 113 F 115 F 117 F 122 F 131 F 140 F 158 F and 167 F See the trouble shooting section for information on possible error codes 3 Backflow Preventer 9007678005 The Backflow preventer prevents the backflow of air through the exhaust vent This helps prevent harmful exhaust gases from entering the home as well as helping to prevent the unit from freezing in areas where cold air can be blown or drawn into the exhaust system Install this vent damper in accordance with the installation instructions and any applicable codes 2 Temperature Remote Controller 9007603005 The Temperature Remote Controller has two functions It allows the output temperature from the water heater to be adjusted within the range of 99 F to 185 F and it also works as a diagnostic tool that will give a concise error code whenever there is a problem with the unit
56. ough gas in the tank cylinder For Propane models The hot water turns e Is the flow rate enough to keep the water heater running p 33 cold and stays cold TEMPERATURE and AMOUNT OF HOT WATER e If there is a recirculation system installed does the recirculation line have enough check valves p 28 e ls the gas supply valve fully open p 30 e Is the filter on cold water inlet clean p 36 e Are the fixtures clean of debris and obstructions e Check if the flow rate is too low p 33 34 Fluctuation in hot water e Is the filter on cold water inlet clean p 36 temperature e isthe gas line sized properly p 18 e isthe supply gas pressure sufficient p 19 e Check for cross connection between cold water lines and hot water lines 3 7 Page Troubleshooting PROBLEM SOLUTIONS Unit does not ignite when water Is the flow rate over 0 75 GPM p 33 goes through the unit Check for the filter on cold water inlet p 36 Check for reverse connection and cross connection If you use the remote controller is the power button turned on Check if the inlet temperature is too high The fan motor is still spinning This is normal After operation has stopped the fan motor after operation has stopped keeps running from 15 to 70 seconds in order to re ignite quickly as well as purge all the exhaust gas out of the flue o Lit H lt Lul L aa Lit H lt Remote controller does not e Ma
57. p 510 319143 138 406 Inlet water filter 319143 198 705 Transformer wire for 110 319143 155 Transformer wire for 310 amp 510 319143 180 407 Inlet thermistor for 110 amp 310 319143 214 706 AC120V Power ON OFF switch 319143 141 Inlet thermistor for 510 319143 085 707 Switch wire for 110 319143 154 Switch wire for 310 amp 510 319143 181 408 Outlet thermistor for 110 amp 310 319143 218 708 Gas valve wire for 110 amp 310 319143 207 319143 190 Gas valve wire for 510 319143 188 409 Water outlet 319143 194 709 Flame rod wire for 110 319143 171 410 Outlet drain plug 319143 199 for 310 319143 208 411 Output thermistor for 510 319143 096 for 510 319143 189 47 Page Output Temperature Chart Item 710 711 712 713 714 EH IG wire for 110 amp 310 Indoor EH IG wire with freeze protection thermostat for 110 310 amp 510 Outdoor EH IG wire for 510 Indoor Igniter High voltage igniter cable Freeze protection thermostat for 110 310 amp 510 Indoor Proportional gas valve wire for 110 amp 310 Proportional gas valve wire for 510 Part 319143 209 319143 210 319143 187 319143 052 319143 039 319143 185 319143 220 319143 133 ltem 715 716 717 718 719 Description Pump and multi cable for 510 Thermistors wire for 510 RS VG wire for 510 Water valves wire for 510 Computer board cover for 110 amp 310 Computer board cover for 510 OUTPUT TEMPERATURE CHART Chart
58. r rooftop venting a rain cap or other form of termination that prevents rain water from entering into the water heater must be installed e Do not common vent or connect any vent from other appliances to the water heater vent General rules for vent terminations e Avoid locating the water heater vent terminator near any air intake devices These fans can pick up the exhaust flue products from the water heater and return them to the building This can create a health hazard e Locate the vent terminator so that it cannot be blocked by any debris at any time Most codes require that the terminator be at least 12 inches above grade but the installer may determine if it should be higher depending on the job site condition and applicable codes e A proper sidewall terminator is recommended when the water heater is vented through a sidewall e Regarding the clearances from the exhaust terminator to the air inlet or opening refer to the next few pages 12 Page Installation Exhaust venting For the 110 310 amp 510 Indoor models This is a Category Ill appliance and must be vented accordingly The vent system must be sealed air tight All seams and joints without gaskets must be sealed with high heat resistant silicone sealant or UL listed aluminum adhesive tape having a minimum temperature rating of 350 F For best results a vent system should be as short and straight as possible This water heater is a Category Ill appliance
59. re installing the water heater flush the water line to remove all debris and after As Close as GE ii installation is complete purge the air from the 5 line Failure to do so may cause damage to the Possible y heater There is a wire mesh filter within the cold inlet Hot Cold Gas to trap debris from entering your heater This Pressure Baie er outlet inlet inlet will need to be cleaned periodically to maintain Relief Valve optimum flow Pressure relief valve The water heater has a high temperature shut off switch built in as a standard safety feature called a Hi Limit switch therefore a pressure only relief valve is required This unit does not come with an approved pressure relief valve An approved pressure relief valve must be installed on the hot water outlet The pressure relief valve must conform to ANSI Z21 22 or CAN 1 4 4 and installation must follow local code The discharge capacity must be at least 140 000 BTU h for the 110 190 000 BTU h for the 310 and 199 000 BTU h for the 510 The pressure relief valve needs to be rated for a maximum of 150 psi The discharge piping for the pressure relief valve must be directed so that the hot water cannot splash on anyone or on nearby equipment Attach the discharge tube to the pressure relief valve and run the end of the tube to within 6 from the floor This discharge tube must allow free and complete drainage without any restrictions If the pressure relief valv
60. s 5 Turn on the 120 volt 60 Hz 6 Now you are ready to control valve installed power supply to the water enjoy hours of endless hot water Operating Safety Owner s Guide OPERATING SAFETY FOR YOUR SAFETY READ BEFORE OPERATING WARNING If you do not follow these instructions exactly a fire or explosion may result causing property damage personal injury or loss of life This water heater does not have a pilot It is equipped with an ignition device that automatically lights the burner Do not try to light the burner by hand BEFORE OPERATING smell all around the water heater area for evidence of leaking gas Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor WHAT TO DO IF YOU SMELL GAS e Donottry to light any appliance e Do not touch any electric switch do not use any phone in your building e Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions e If you cannot reach your gas supplier call the fire department Use only your hand to turn the gas valve knob Never use tools If the knob will not turn by hand don t try to repair it call a qualified service technician Force or attempted repair may result in a fire of explosion Do not use this water heater if any part has been under water Immediately call a qualified service technician to inspect the water heater and to replace any damaged parts OPERATING INSTRU
61. showering NOTICE e Flow rate to activate the water heater 0 75 gallon per minute C e Flow rate to keep the water heater running 0 4 gallon per minute 1 Open a hot water tap 2 Mix cold water with the hot to get 3 Close the hot water tap the correct temperature water ed GP pS If a remote controller installed turn the remote controller ON by pressing the power ON OFF button on the remote controller and then set the temperature by pressing the HOT COLD buttons before opening a hot water tap The temperature is displayed when the remote controller is turned ON TEMPERATURE SETTINGS Without remote controller Depending on the model there are 4 or 8 temperatures that you can select from by changing the dipswitch settings on the computer board without the remote controller See the table below Model Temperatures available 110 Indoor amp Outdoor 310 Indoor amp Outdoor 510 Indoor amp Outdoor 104 F 113 F 122 F 131 F 140 F 158 F 176 F 185 F For detailed dipswitch settings for each temperature refer to the next page 113 F 122 F 131 F 140 F e The temperature has been preset at the factory to 122 F 50 C e f temperatures other than the ones listed above are required the remote controller can provide several more temperature options Refer to p 9 for a list of available temperatures on the remote controller e This water heater is an on demand tankless water heater designed to efficiently suppl
62. t the left bank of dipswitches For the 510 models e Turn off the power supply to the water heater before changing the dipswitch settings e DO NOT set to 185 F if you use your water heater in a recirculation WARNING e Only change the switches with the dark squares The dark squares indicate which direction the dipswitch should be set to 34 Page Normal Operation FLOW e The flow rate through the water heater is limited to a maximum of 6 6 GPM for the 110 8 0 GPM for the 310 and 10 0 GPM for the 510 Household Flow Rates Appliance Use Flow Rate GPM th oe Lavatory Faucet 1 0 e temperature setting a ong wit ti e supply Bath Tub 4 0 10 0 temperature of the water will determine the flow rate Shower 2 0 output of the unit Kitchen Sink 1 5 e Please refer to the temperature vs gallons per minute Dishwasher 1 5 chart on p 48 49 to determine the likely flow rates based on your local ground water temperature and your Washing machine 4 0 desired outlet water temperature Tan ENON Ee 2008 e Based on the United States Department of Energy method of testing water heater output the water heater is rated for gallons per hour GPH or gallons per minute GPM for Natural Gas and Propane when raising the water temperature by 77 F from 58 F to 135 F See the diagram below 110 Indoor 110 Outdoor 310lndoor 310 Outdoor 510lndoor 510 Outdoor GPH GPM GPH GPM GPH GPM GPH GPM GPH GPM GPH GPM Natural Gas 180 3 0
63. the manufacturer does not recommend installing the unit on a wall adjacent to a bedroom or a room that is intended for quiet study or meditation etc e Locate your heater close to a drain where water leakage will not do damage to surrounding areas As with any water heating appliance the potential for leakage at some time in the life of the product does exist The manufacturer will not be responsible for any water damage that may occur If you install a drain pan under the unit ensure that it will not restrict the combustion air flow 7 Page Installation CLEARANCES Maintain all clearances around the water heater Front Bottom Model Top Bottom Front Back Sides 110 Indoor 12 T2 24 il De 110 Outdoor 36 12 24 ie Di Model Top Bottom Front Back Sides 310 Indoor 12 He 24 alg Zes 310 Outdoor 36 12 24 dle 2 Model Top Bottom Front Back Sides 510 Indoor 12 12 24 1 Do 510 Outdoor 36 12 24 ilies de Standard indoor installations amp direct vent indoor installations have the same clearances INCLUDED ACCESSORIES Check that these items below are included with the water heater 1 Installation Manual amp 2 Product Registration Card 3 Communication Cable Owner s Guide Only 510 Indoor and Outdoor models N Qty 1 8 Page Installation OPTIONAL ITEMS Model 110 Indoor 110 Outdoor 310 Indoor 310 Outdoor 510 Indoor 510 Outdo
64. tion Can be hardwired or wired to a plug in The use of a surge protector is recommended in order to protect the unit from power surges Connect Power supply 120 VAC 60 Hz Bottom view of water heater Green screw Ground View of electrical connections of water heater 21 Page Installation REMOTE CONTROLLER CONNECTIONS lt How to connect the remote controller to the water heater gt 2 FO pa Disconnect power supply from the water heater Take off the water heater s front cover Locate the remote controller terminal pictured below located around the lower right hand side of the computer board Open the plastic cover of the remote controller and then attach the two fork terminals to connector base of the backside the remote controller with two screws Make sure the terminals are firmly fixed Pull the remote s wires through the hole at the bottom of the water heater s casing Properly attach the remote s wires to the remote controller terminal on the computer board No polarity Do NOT jump or short circuit the wires or computer will be damaged Replace Front Cover securely Wires used for the remote controller connection must be e Minimum 18AWG wire No polarity e Maximum 400 feet long r detailed connection instructions to the remote controller refer to the instructions that are ckaged with the remote controller lt 110 amp 310 models gt Back of remote Ny
65. tion and the Hood termination For different wall thicknesses there are two ranges Louver Hood of lengths available refer to the venting brochure for details Termination Termination Install these vent terminations in accordance with their 2007 99R00S 3007603003 installation instructions and any applicable local codes 8 Direct Vent Concentric Termination 9007680005 Used when terminating direct vent sealed combustion systems with direct vent models that require a 3 intake and a 4 exhaust This concentric termination provides the convenience of only having to make one penetration through a sidewall instead of two separate penetrations for the intake and exhaust piping The termination includes a bird screen restricting small animals pests and foreign objects from entering into the vent system This sidewall termination is available in three different sizes to cover all ranges of wall thicknesses Direct vent Concentric Termination Part Covering wall thickness 9007680005 3 9 7 1 9007772005 6 9 10 1 9007773005 9 8 13 0 10 Page Installation HIGH ALTITUDE INSTALLATIONS Check the elevation where your water heater is installed Set dipswitches shown in the table below depending on the altitude 110 amp 310 Models O to 2 000 ft Altitud haan DEFAULT 2 000 to 4 000 ft 4 000 to 6 000 ft SwitchNo3 o ON Switch No 4 N 123456 7 8 ARE
66. turer will not be responsible for any damage to the heat exchanger as a result of freezing e f you will not be using your heater for a long period of time 1 Completely drain the unit of water Refer to p 36 2 Disconnect power to your heater This will keep your unit from freezing and being damaged system Any water pipes hot or cold located outside the unit will not be protected Properly protect and insulate these pipes from freezing 35 Page N Only pipes within the water heater are protected by the freeze protection CAUTION Normal Operation MAINTENANCE AND SERVICE A N Turn off the electrical power supply and close the manual gas shutoff valve WARNING and the manual water control valve before servicing e Clean the cold water inlet filter Refer to diagram below e Be sure that all openings for combustion and ventilation air are not blocked e The venting system should be checked annually for any leaks corrosion blockages or damage e The burner should be checked annually for dust lint grease or dirt e Keep the area around the water heater clear Remove any combustible materials gasoline or any flammable vapors and liquids e In accordance with all local codes and common safety practices Water discharged from the pressure relief vale can cause severe burns instantly from scalding DO NOT touch the pressure relief valve e If the relief valve discharges periodically it may be due to thermal expansion in
67. ugh a sidewall is recommended for the direct vent system e Running the exhaust vent and the intake pipe parallel is recommended e Terminating the exhaust and intake on the same wall surface is recommended Terminating in the same pressure zone allows for pressure balancing which prevents nuisance shutdowns 11 For the 110 310 and 510 Outdoor models e To be installed outdoors and only in areas with mild temperate climates 6 Page Installation e Installation and service must be performed by a qualified installer for example a licensed plumber or gas fitter otherwise the warranty will be void WARNING o The installer licensed professional is responsible for the correct installation of the water heater and for compliance with all national state provincial and local codes e The manufacturer does not recommend installing the water heater in a pit or location where gas and water can accumulate e Do not have the vent terminal pointing toward any operating window door or opening into a building e Do not install next to any source of airborne debris such as a clothes dryer that can cause debris to be trapped inside the combustion chamber unless the system is direct vented e The manufacturer does not recommend installing the water heater in an attic due to safety issues If you install the water heater in an attic e Make sure the unit will have enough combustion air and proper ventilation e Keep the area arou
68. water line as the return line or have its own dedicated return line 50 Page 4 5 Warranty 3 Limited Labor Coverage The manufacturer will provide for reasonable labor charges associated with warranty repairs or replacements within one 1 year from the date of purchase The manufacturer will only pay directly to the service provider Warranty service must be performed by an authorized Service Representative A list of authorized Service Representatives is available upon request All warranty claims and warranty service must be authorized and approved by the manufacturer 4 Includes dual purpose applications combination heating and domestic Repair Replacement or Refund The manufacturer or its authorized Service Representative will at its sole discretion repair or replace any failed or defective mechanical or electrical parts or components thereof or if the manufacturer or its authorized Service Representative cannot replace said parts and repair is not commercially practicable the manufacturer or its authorized Service Representative will refund the purchase price The manufacturer or its authorized Service Representative may at its sole discretion use new refurbished or reconditioned parts Limitation on Duration of Implied Warranties ANY IMPLIED WARRANTIES ARISING UNDER STATE LAW INCLUDING THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY SHALL IN NO EVENT EXTEND PAST THE EXPIR
69. y endless hot water without reference to temperature settings 33 Page Normal Operation Dipswitch settings for each temperature on the computer board lt 110 amp 310 Models gt Temperature Settings 12345678 12345678 123456 7 8 12345678 ne i HEHE gt EOEHERAN 49 EERGEEEE 45 C OFF FF 55 C OFF 60 C OFF lt 510 Models gt Temperature Settings lt Right bank of dipswitches gt 1 1 3 F ON 1 22 F ON 1 50 C 45 C OF DEFAULT OFF Left bank of dipswitches Pome lk Right bank of dipswitch Dipswitches Ee Location of the bank of dipswitches on the computer board system This will cause damage to the heater and void the warranty This temperature setting is only available on the 510 models e DO NOT adjus

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