RT860i BARCODE PRINTER USER MANUAL
Contents
1. Printer Control Buzzer SHE ON None Cutter oes Label Dispenser Applicator OFF Smart Backfeed ON 4800 9600 19200 Baud Rate 38400 57600 115200 Serial Port Setting None Parity Odd Even 7 Devices Data Bits 8 Stop Bits l 2 DHCP OFF ON IP Address 0 0 0 0 SAIS Subnet Mask 255 255 255 0 Gateway 192 168 0 254 Password OFF ON LCD Setting Correction Year Month Clock Setting Day Hour Minute Visible OFF ON Configuration Test Directory TPH Testing Dump Mode Sample Pattern Self Test page Balance Select Memory Internal External Clear Memory Label Format Graphic Bitmap Fonts Ture Type Fonts Asian Fonts ALL Calibration Reset to Default Darkness 0 19 Speed 2 3 Label with Gaps Wizard Media Type Label with Marks Continuous X Offset 100 100 Y Offset 100 100 24 3 Printer Setting and Control Status of LCD Interface When printer is on standby status ready to print the LCD interface will display Ready on screen You can only print when you see the Ready status RT860i V2 004 Ready Main Wizard If there is any printers error the LCD screen will display the error screen to show the type of error You can fix the error according the notice or contact the supplier WARNING ICON RT860i V22. LABEL LABEL LINER PLATEN LABEL STOCK ROLLER 4 Close the label dispenser and printer cover The installation is completed now A IR QL b d es RI VB IT Close the cover 7 54 5 Accessories 5 Press the FEED button to feed the label The label will be peeled from the liner while it passes through the label dispenser LABEL LABEL LINER Note There is a paper sensor on the Label Dispenser module It will stop the printing if it is covered by label Remove the last printed label and the printer will then continue to print next label PAPER SENSOR 5 Accessories 5 3 Installing the Cutter The Overview of the Cutter CONNECTION CABLE OF CUTTER FEED OUT SLOT COVER Preparation Steps Please see the Section 5 1 Preparation Steps to complete the preparation steps before installing the cutter Installing the Cutter 1 Pass the connection cable through the slot of the printer SLOT Note Remember to switch off the printer before installing the cutter Do not use to cut adhesive labels Glue residue will be left on the cutter blade and impair its functioning The cutter has a blade life of 400 000 cuts when using paper liner which is 250um thick and 76 2mm 3 inches wide You can cut paper with a max width of 118mm v with the cutter in
3. WARNING This computer program is protected by copyright law and international treaties Unauthorized duplication or distribution of this program or any partion of it may result in severe civil or criminal penalties and will be prosecuted to the maximum extent possible under the law Select Installation Folder Gee os Cc Confirm Installation The installer will install NetSetting to the following folder l To install in this folder click Next To install to a different folder enter it below or click Browse Folder Program Files 86 GodexNetettingh Browse The installer is ready to install NetSetting on your computer Click Next to start the installation oF 4 NetSetting for Ethernet 5 Once the installation is completed you will see the NetSetting icon on your desktop as right diagram cenno MENENNENENENENENR Installation Complete NetSetting has been successfully installed Click Close to exit NetSetting Please use Windows Update to check for any critical updates to the NET Framework Ce J x 40 4 NetSetting for Ethernet 4 2 The Interface of NetSetting GoDEX printer can also be used through a network connection as a remote network printer make sure the printer connected to the Internet and the power cord you can use the Interface of NetSetting to search connected network printers 1 Click
4. N Q t gt l RT860i BARCODE PRINTER USER MANUAL User Manual RT860i Version Rev 1 0 Issue Date 2014 07 07 P N 920 015411 00 RT860i Series USER MANUAL CONTENTS 2 1 2 2 2 3 2 4 2 5 2 6 3 2 3 3 3 4 3 5 3 6 4 4 2 52 5 3 6 6 2 Barcode Printer Box Content Getting to Know Your Printer Printer Setup Open the Printer Loading the Ribbon Loading the Label Roll Module Connecting the Printer to the Host Computer Wizard CD Standard Installation Wizard CD Other Choice Installation Printer Setting and Control Operation Panel LCD Toucn Panel Introduction LCD Interface Function Label Calibration and Self Test Error Alerts USB Host NetSetting for Ethernet Installing the NetSetting Software The Interface of NetSetting Accessories Preparation Steps Installing the Label Dispenser Installing the Cutter Maintenance and Adjustment Cleaning the Print Head Troubleshooting Appendix Product Specifications Interface File Manipulation When Using USB Stick Contents 001 001 002 022 022 023 028 033 035 037 039 039 041 048 048 050 056 060 060 061 RT860i Series USER MANUAL FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comply with the limits for a CLASS A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interferen
5. Ribbon loading Please see the Section 2 2 for further information about Loading the Ribbon 6 Label loading Please see the Section 2 3 for further information about Loading the Label Roll Module 49 5 Accessories 5 2 Installing the Label Dispenser The Overview of the Label Dispenser PAPER SENSOR PAPER FEED ROLLER CONNECTION CABLE OF LABEL DISPENSER FRONT COVER Preparation Steps Please see the Section 5 1 Preparation Steps to complete the preparation steps before installing the label dispenser Installing the Label Dispenser 1 Pass the connection cable through the slot of the printer SLOT Note A label liner thickness of 0 06 mm 10 and a weight of 65 g m 6 are recommended The label dispenser will take labels up to a max width of 118 mm When using the label dispenser set the stop position printer command E to 13 50 5 Accessories 2 Place label dispenser to align both holes of screw and then tighten the screws Screw holes on the front side of the bottom barcode Printer e front cover 3 Place the platen back to the printer and lock the clips verno pita 8 g 4 Close the printer cover and printing mechanism Then to turn the printer upside down 2 Close the printer cover mu mL TM Hear n s 100000 100000 titt gini 0 i 9 45 E RELEASE CATCH Releas
6. 004 Q ee ERROR ICON 0 Check Media ERROR DESCRIPTION Ss QEJE S FO i RT860i V2 004 0 a Any support needed please contact your supplier 32 3 Printer Setting and Control 3 4 Label Calibration and Self Test Label Calibration The printer can automatically detect and store label height That means the host computer does not need to transmit the label height to the printer Self Test Self test function lets you check whether the printer is functioning normally Here is how you run the label size calibration and self test 1 Check that the label stock is loaded correctly 2 urn off the printer and pressing the FEED button 3 Turn the printer on again keeping the FEED button pressed When the LED starts to flash red release the FEED button The printer will now measure the label stock and store the label height 4 Once the printer has successfully measured the label stock it will print a self test label The contents of a self test printout are listed below RT860i VX XXX USB S N 12345678 Serial port 96 N 8 1 MAC Addr XX XX XX XX XX XX IP XXX XXX XXX XXX DHCP_1OMF Gateway XXX XXX XXX XXX Model amp Version USB ID setting Serial port setting MAC address of Ethernet port IP address setting Gateway setting Sub Mask setting Port status SUb Mask XXX XXX XXX XXX PORT State LS EUB 11111 HHHHHTHZHZSTH
7. 5 with Shipping Bearer Bars Codabar Code 128 Subset A B C EAN 128 RPS 128 UCC 128 UCC EAN 128 K Mart Random Weight Post NET ITF 14 China Postal Code HIBC MSI Plessey Telepen FIM GS1 DataBar 2 D Bar Codes PDF417 Micro PDF417 Datamatrix code Maxicode QR code Micro QR code and Aztec code Code Pages Codepage 437 850 851 852 855 857 860 861 862 863 865 866 869 737 Windows 1250 1251 1252 1253 1254 1255 1257 Unicode UTF8 UTF16 Graphics Resident graphic file types are BMP and PCX other graphic formats are downloadable from the software Interfaces Serial port RS 232 DB 9 USB 2 0 Device port B Type IEEE 802 3 10 100Base Tx Ethernet port RJ45 USB Host A Type Parallel Port Mini Centronics Control Panel 3 2 Touch Color LCD Calibration button Control key FEED Power on off button Real Time Clock Standard Power Auto Switching 100 240V AC 50 60Hz Operation temperature 41 F to 104 F 5 C to 40 C Environment Storage temperature 4 F to 122 F 20 C to 50 C m Operation 20 8576 non condensin Humidity MESS 10 90 ase IK Agency Approvals CE EMC gt FCC Class A CB gt cUL gt CCC Length 280 mm 11 0 Dimension Height 195 mm 7 7 Width 210 mm 8 3 Weight 5 9 lbs 2 7 Kg excluding consumables Label dispenser with label taken sensor module Cutter module Options External label unw
8. 9 10 11 12 13 14 15 16 17 18 DATA3 DATA4 DATAS DATA6 DATA7 LPTINTN STROB SELIN AUTO NC 30 31 32 33 34 35 36 GND GND GND GND GND 5V BUZY SELECT ACK FAULTN LPTPERR DATAO DATAI DATA2 Pin NO 19 20 21 22 23 24 25 26 27 28 29 GND GND GND GND GND GND GND GND GND GND GND GND Note Serial port total output can not exceed the maximum current of 500mA Appendix APPENDIX FILE MANIPULATION WHEN USING USB STICK File Manipulation The files in both devices USB memory stick and printer internal Flash memory are able to copy and move by the commands MCPY and MMOV that sends from GoLabel on a PC via either connection USB or Ethernet ports e Copy Syntax MCPY S 0 xX d 0 X Description Copy file from USB memory stick to Flash memory or vise versa Parameter s source device of stored object D for USB memory stick F for internal Flash memory d destination device of stored object D for USB memory stick F for internal Flash memory o object name file name the name o is substituted for x extension file type the type x is substituted by or following either one D database A Asia font C TTF font E Bit Mapped font F label format G graphic S serial file T text B Unicode Table Example MCPY F F D F Copy entire Label Format files from Flash memor
9. D RELEASE CATCH Release catch for closing the printer cover Note We advise against using inside wound label stock Labels should be at least 30 mm high When using the printer with the cutter you should set the stop position AE to 30 59 6 Maintenance and Adjustment 6 1 Cleaning the Print Head Dirt on the print head or ribbon may result in inadequate print quality there are only partial images on the label The printer cover should therefore be kept closed when possible Keeping dirt and dust away from the paper or labels ensures a good print quality and a longer lifespan of the print head Cleaning Steps 1 Switch off the printer 2 Open the printer cover 3 Remove the ribbon 4 To remove any label residue or other dirt from the print head see Red arrow please use a soft lint free cloth dipped in alcohol to wipe PRINT HEAD Note Weekly to clean the print head one time Recommended When cleaning the print head please note that if there is attached to metal or hard on soft cloth if using a dirty soft cloth made printer head damage is not covered under warranty conditions 60 6 Maintenance and Adjustment 6 2 Troubleshooting Problem The printer is switched on but the LED does not light up The LED lights up red and printing is interrupted The label stock passes through the printer but no image is printed The label stock jams during printing There
10. Godex 2 The wizard will then ask you to make sure your USB and power cables are connected and that the power is turned on Then click NEXT GoDEX Connect your printer to y our F 3 The next screen you will see is Install the GoLabel Software and Windows driver Click NEXT to continue GoDEX Click next to Install the Scientific Windows dri 70 Ke els el sign Softw Note If the Super Wizard program did not run automatically you can either turn on the Auto run setting for your CD DVD driver or double click the icon of ot aa driver to run the program manually 2 Printer Setup 4 As the printer driver and GoLabel are installing a screen will display a progress bar While downloading completed you will see Installation completed Click NEXT to continue Installing the GoLabe Installation may take Installing the GoLabel Installation may take 5 You can also print a test label If don t print a test label the screen display as step 6 GANEY GREY You have successfully it Seagull Scientific Winc Please enter yaa Your Godex printer is now ready to use If your test page has printer is ready to use Your Godex printer is now ready to use Note f you need more resources tools or reference documents you can also find them on Super Wizard CD Just click Other Choices on the Welcome seen to ac
11. cover 5 Feed the Label through the label guides The label guides will help to prevent the label swaying LABEL GUIDE Set of 2 2 Close the printer cover Note RELEASE CATCH Release catch for closing the printer cover The label loading is completed now Please keeps the rack gear clean to ensure the smoothness of label holder 133 2 Printer Setup 2 4 Connecting the Printer to the Host Computer 1 Please make sure that the printer is switched off 2 Connect the power cord to the AC adapter P POWER CORD Z AC ADAPTER Connect the jack of the power adapter to the printer and connect the plug of the power adapter to the socket of the wall RT860i BARCODE PRINTER POWER ADAPTER ss Ce a SLOT AR THE WALL SOCKET yy a 2 Printer Setup 3 Connect the USB serial cable to the printer and host computer RT860i BARCODE PRINTER USB PORT USB CABLE PLUG SOCKET 4 Pressing the power button The Touch Panel LCD will lights up Pressing the power button TOUCH PANEL LCD 2 Printer Setup 2 5 Wizard CD Standard Installation 1 Insert the Super Wizard CD in the CD DVD drive of the host computer and the installation program should pop up automatically You will see the Welcome screen first On the Welcome screen choose STANDARD INSTALLATION GoDEX Welcome to Godex a a high quality
12. is no printed image on some parts of the label There is no printed image on part of the label or the image is blurred The printed image is positioned incorrectly Skipping labels during printing The printed image is blurred The cutter does not cut off the labels in a straight line The cutter does not cut off the labels completely When using the cutter the labels are not fed through or cut off incorrectly The label dispenser is not functioning normally Note 9 Solution Check the power supply Please see the Section 2 4 Check the software settings driver settings or command codes Look for the error alert in the table in Section 3 3 Error Alerts Check whether the print mechanism is closed correctly Please see the Section 3 3 Please make sure that the label stock is loaded the right side up and that it is the suitable material Choose the correct printer driver Choose the correct label stock and a suitable printing mode Clear the paper jam Remove any label material left on the thermal print head and clean the print head using a soft lint free cloth dipped in alcohol Please see the Section 6 1 Check whether there is any label material or ribbon stuck to the thermal print head Check for errors in the application software Check whether the starting position has been set correctly Check the ribbon for wrinkles Check the power supply is correct Check the thermal print head
13. the NetSetting icon to start the program you will see the start page as left diagram Click the magnifier icon to search the Godex printers which are connected via Ethernet port in you network environment as right diagram _ Nersetting Search GoDEX Network Printer _ Netsetting Search GoDEX Network Printer Please Select The Printer You Want To Connect Please Select The Printer You Want To Connect Alias Name Serial No IP Address Alias Name Serial No IP Address Ki Printer Kj Printer Godex 000000 00 1D 9A 14 07 10 192 168 102 206 Godex 000000 y Godex 000000 A User j 2 User KenHsieh 48 5B 39 D2 E0 46 192 168 102 168 HankLin C8 60 00 8D 8D 31 192 168 102 191 TingHuang MarkHuang C8 60 00 8D 8D 9F 192 168 102 162 KenHsieh i TingHuang C8 60 00 8D 8D 22 192 168 102 167 gt MarkHuang RogerLiu 60 A4 4C 23 F8 DF 192 168 102 205 gt HankLin C8 60 00 8D 8D 31 192 168 102 191 yulinchang 00 0E A6 90 68 40 192 168 102 252 RogerLiu 60 A4 4C 23 F8 DF 192 168 102 205 yulinchang 00 0E A6 90 68 40 192 168 102 252 Miscellaneous Information 00 1D 9A 12 34 56 00 1D 9A 14 07 10 192 168 102 208 192 168 102 206 C8 60 00 8D 8D 22 192 168 102 167 48 5B 39 D2 E0 46 192 168 102 168 C8 60 00 8D 8D 9F 192 168 102 162 Miscellaneous Information Binding IP Binding IP Enable IP Address 192 168 0 Port No 910
14. the screen When printer is turned on hold and press down the POWER button for 3 second will turn the printer off FEED Button When you press the FEED button the printer will advance media until the FEED button is released If you are using continuous labels pressing the FEED button will advance a length of media until the button is released If you are using media with gaps pressing the FEED button once will advance only one label If the label does not stop at the correct position you need to run the auto detection function for your media please see Section 3 4 Label Calibration and Self Test PAUSE PRINTING FEED Button Pressing the FEED button during printing will interrupt printing and the LCD display message PAUSE When the FEED button is pressed again the printer resumes printing Example While a 10 label print job is running you press the FEED button to pause the printer Two of the labels have been printed To resume printing and print the remaining eight labels you will need to press the FEED button again CANCEL PRINTING FEED Button Press and hold the FEED button for 3 seconds during printing the current print job will be cancelled Example While a 10 label print job is running you press the FEED button Two of the labels have been printed The print job is cancelled and the remaining eight labels will not be printed 22 3 Printer Setting and Control 3 2 LCD Interface Introduction Getting Started Pres
15. 0 Enable IP Address Port No 9100 NetSetting V1 07 Build Date 2014 05 28 18 02 12 NetSetting V1 07 Build Date 2014 05 28 18 02 12 2 There are six tabs on the top of interface which can configure different types of network settings But for the data security reason you need correct password to enter the configuration pages CL Neno p IP Setting Length 1 16 Please Input Password Digit Allowed Only Lengtn 1 4 IP Address Subnet Mask Note The default password is 1111 you can change the password later from the IP Setting tab 4 4 NetSetting for Ethernet IP Setting The IP Setting tab can change the printer name Port number Gateway setting and the password for configuring theprinter You can also set the printer s IP address ether by DHCP or by Static IP n 5 E GoDEX 4s etSetting uw IP Setting Printer Name Godex Length 1 16 Port No 9100 Default Gateway 192 168 102 254 Password 1111 Length 1 4 e Get IP From DHCP Server Static IP IP Address 192 168 Subnet Mask 255 255 You can press Set button to apply the settings and ReGet button to refresh the setting values 42 4 NetSetting for Ethernet Alert Path Setting NetSetting will send the alert messages to designated mail account when the error happened on printer The alertmessages are sent by SMTP Si
16. E3 Recall Label Keeping tap to next page gt Print out selected label 27 3 Printer Setting and Control 3 3 LCD Main Page Interface Function Printer Settings DLL UN AB 86666 Label Settings ey p LCD Language Codepage Printer Control Setting items for printer ex Printing speed darkness Also includes a Printing Wizard for your ease of printing 10 languages for printer setting It consists of a table of values that describes the character set for a particular language Setting items for printing label ex Rotation Printing position offset Providing Buzzer Option Setting Smart Backfeed Serial Port Setting LAN Setting LCD Setting Clock Setting WiFi Setting and Bluetooth Setting Self Diagnose functions for printer ex Calibration Self Test page and Clear Memory Recall Label and preview label 28 3 Printer Setting and Control Device Page Device ze e p Printer Kep Settings Language Codepage at Option Smart STS Setting Backfeed Baud m ELI Rate AB 86666 Label Printer Serial Port LAN LCD Settings Control Setting Setting Setting e Clock iFi Bluetooth Setting Setting Setting off or on for buzzer Setting items for options ex Cutter Label Dispenser Applicator Setting off or on for Preview Label i y 9 Q Setting
17. HHHHHHIEE HE HE E E E EHE EE 0000 FORM S IN MEMORY 0000 GRAPHIC S IN MEMORY 000 FONT S IN MEMORY 000 ASIAN FONT S IN MEMORY 000 DATABASE S IN MEMORY 000 TTF S IN MEMORY 63980 KB FREE MEMORY The default value is 1 which means that all ports open Number of forms Number of graphics Number of fonts Number of Asian fonts Number of Databases Number of Scalable fonts Free memory size Speed Density Ref Point Print direction Label width Form length Stop position Cutter Label Dispenser Mode Sensor Setting Code Page 33 S3 H8 ROOO R200 Q 0 W102 4Q100 3 E16 Option DO 00 AAT Ref 0 4 2 8 1 4 2 4 8 Code Page 850 3 Printer Setting and Control Label Calibration Button A hardware button to make a Label Calibration while printer encountering Media Error during the cases when first time printer start up or change label to another type such as change using gap label to continuous or black mark labels CALIBRATION BUTTON Press and hold about 1 2 seconds Press Calibration button for 1 2 seconds it will make an auto sensing to calibrate the label s parameters SX REC ence Press and hold about 1 2 seconds Note Press Calibration button is equivalent to the auto sensing command S SENSOR that will cancel on printing job and make the Label Calibration immediately 34 3 Printer Setting and Control 3 5 Error Alerts In the event of a p
18. RIBBON MODULE RIBBON REWIND 2 Printer Setup Load the Ribbon on the Printer For Ribbon Supply Module RIBBON SUPPLY MECHANISM NOTCH OF RIBBON SUPPLY WHEEL RIBBON SUPPLY WHEEL 1 Place the ribbon supply module into the printing mechanism Please the left hand side of ribbon hub first Make sure the holder of ribbon hub is inserted into the notch Then place the right hand side of ribbon hub RIBBON SUPPLY MODULE 7 lt V Te HOLDER L NOTCH OF RIBBON SUPPLY WHEEL HOLDER NOTCH 2 Printer Setup 2 Unlock the release catch to close the printer cover Push the release catch forward to unlock it The ribbon supply module loading is completed 2 Close the printer cover RELEASE CATCH Release catch for closing the printer cover Load the Ribbon on the Printer For Ribbon Rewind Module RIBBON REWIND MECHANISM COVER The cover for Ribbon rewind mechanism NOTCH OF RIBBON REWIND WHEEL RIBBON REWIND WHEEL 2 Printer Setup 1 Open the cover of ribbon rewind mechanism Sw hh i p j ss Open the cover 2 Place the ribbon rewind module into the ribbon rewind mechanism Please the left hand side of ribbon hub first Make sure the holder of ribbon hub is inserted into the notch Then place the rig
19. be showed on the screen If you need to update the printer firmware just specify the file location of firmware file and press Start Download Firmware button The printer firmware then can be updated remotely m GoDEX s e Firmware Upgrade M Firmware Upgrade Firmware Current Version BOOT 2 002 F W RT860i V2 005 Please Select Firmware File Recover To Factory Settings In addition to the firmware update you can press Recover To Factory Settings button to restore the printer configurations back to factory default 47 5 Accessories 5 Preparation Steps Before installing the optional modules please make some preparations as follows 1 Turn off the printer Remember to switch off the printer before installing any module 2 Open the printer cover and the printing mechanism Open the printer cover by pulling the release catches on both sides of the printer and lift the cover Please see the Section 2 1 for further information about Open the Printer The printing mechanism is lifted up with the printer cover 3 Remove the front cover Please pull upward to remove the front cover Pull upward FRONT COVER 48 5 Accessories 4 Remove the platen Lift up the release clips on both sides of the platen to release and pull upward the platen Release the clip CLIP up the platen module 5
20. ce when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at own expense EMS AND EMI COMPLIANCE STATEMENT FOR EUROPEAN USERS This equipment has been tested and passed with the requirements relating to electromagnetic compatibility based on the standards EN55022 2010 AC201 1 Class A EN61000 3 2 2006 A1 2009 A2 2009 EN 61000 3 3 20C and EN55024 2010 IEC 61000 4 2 2008 series The equipment also tested and passed in accordance with the European Standard EN55022 for the both Radiated and Conducted emissions limits RT860i TO WHICH THIS DECLARATION RELATES IS IN CONFORMITY WITH THE FOLLOWING STANDARDS IEC 60950 1 2005 2nd Edition Am 1 2009 CB9254 2008 Class A GB17625 1 2003 GB4943 1 2011 EN55022 2010 AC201 1 Class A EN61000 3 2 2006 A 1 2009 A2 2009 EN 61000 3 3 2008 and EN55024 2010 IEC 61000 4 2 2008 series UL 60950 1 2nd Edition 2011 12 19 CSA C22 2 No 60950 1 07 2nd Edition 2011 12 CFR Z7 part 15 subpart B WARNING This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measur
21. cess the files 2 Printer Setup 6 Once the installation is complete you can start to make and print labels with GoLabel or through the printer driver GoDEX Congratulations 1 Your Godex Pinter is now ready to use 2 2 6 Printer Setup Wizard CD Other Choice Installation Click OTHER CHOICES to next screen and select PRINTER DRIVERS GoDEX GoDEX Welcome to Godex a a high quality Godex Here are some resource with setting up and op Click INSTALL SEAGULL SCIENTIFIC WINDOWS DRIVER to next screen and click NEXT GoDEX Install the Seagull Scientific Select I accept the terms in the license agreement and click Next then click Finish to step 4 License Agreement LS SEAGU Installation Information Kj SEAG ULL SCIENTIFIC SCIEN T Please read the following license agreement carefully Follow the instructions below to install the software DOW RIVE Instructions Seagull Scientific Inc Seagull grants you a non exclusive license to use the Options Windows Z Run Driver Wizard after unpacking drivers D Bead installation instructions contained in installation instructions himl are and hall remain the accept the terms in the license agreement do not accept the terms in the license agreement Beck J Net Cancel 2 Printer Setup 4 The Driver Wizard will guide you t
22. e a Folder NLABELDIR and switch User Flash to Extended Memory automatically while user plugs an USB memory stick into a GoDEX printer e Connect USB with the printer To connect PC and printer through USB Usage of Firmware Update e Remove USB memory stick from printer and plug in it to a PC s USB port e Copy a new version of Firmware xxxx bin to the Folder LABELDIR FW e Remove USB from PC and plug in back to the printer The printer will update the Firmware automatically e The N LABELDIR FW directory allows only one file exists if there are multiple files the files will be confused e Don t remove the USB memory stick out while it s under updating with Flash Writing message that displays on LCD panel O7 3 Printer Setting and Control USB Keyboard e When plug in an USB keyboard to the printer LCD touch panel will display Enter Standalone press the Y key on keyboard to entering Keyboard Mode operation Under this model can perform Recall Label set Country Code Code Page Clock Setting Database Setting and Label Edit e Connect a USB keyboard to the printer if not into the keyboard mode press the N key to leave Into Standalone mode of operation to leave the Standalone operation press ESC key to exit e After leaving the keyboard mode for re entry press the keyboard FI key or reboot you can follow the steps in the first step choose
23. e catch for closing the printer cover 51 5 Accessories 5 Open the cover on the bottom of printer 6 ool ooo a il RSS nin inj tty i y T t s COVER OF THE MODULE CONNECTION JACKS JACK 3 CONNECTOR OF THE CONNECTION CABLE 7 Close the cover of the module connection jacks pool aa 0000 pool u Close the cover Note COVER OF THE MODULE CONNECTION JACKS The printer must be switched off when plugging the connector or the motherboard may be destroyed There are 2 jacks the lower jack for the label dispenser the upper jack for the cutter CUTTER JACK a d n ala alla st LABEL DISPENSER JACK 52 5 Accessories Loading Label Roll with the C Module 1 Remove the first label from the label stock Pl LABEL STOCK LABEL LINER Tear a label iy THE FIRST LABEL 2 Feed the Label stock through the label guides And pull the label liner through the platen and the steel of the label dispenser Through the platen and the steel lii Pg U STEEL LABEL LINER PLATEN Note With Label Dispenser the labels should be at least 25 mm high 53 5 Accessories 3 The feeding path of label and liner should be as shown in below graphic
24. es I73Class Am fEtEoR MEER RTT nn UI BEISXJCAXCB T YA AXE Fr AmA NAFARRA UT Wha Declaration RT860i USER MANUAL SAFETY INSTRUCTIONS Please read the following instructions carefully 1 Keep the equipment away from humidity 2 Before you connect the equipment to the power outlet please check the voltage of the power source 3 Make sure the printer is off before plugging the power connector into the power jack 4 tisrecommended that you connect the printer to a surge protector to prevent possible transient overvoltage damage 5 Be careful not to get liquid on the equipment to avoid electrical shock 6 Forsafety and warranty reasons ONLY qualified service personnel should open the equipment 7 Do not repair or adjust energized equipment under any circumstances Caution Danger of explosion if battery is incorrectly replaced Replace only with the equivalent type recommended by the manufacturer Dispose of used batteries according to the manufacturer s instructions Only use with designated power supply adapter model Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Specifications are subject to change without notice Safety instructions Barcode Printer 1 1 Box Content Please check that all of the following items are included w
25. for dust or other dirt Use the internal T command to check whether the thermal print head will carry out a complete print job Check the quality of the print medium Check whether there is paper or dust covering the sensor Check whether the label stock is suitable Contact your supplier Check the paper guide settings Check the label height setting Check whether there is dust covering the sensor Run the auto detection function Please see the Section 3 2 Check the darkness setting Check the thermal print head for dust or dirt Please see the Section 6 1 Check whether the label stock is positioned straight Check whether the label is more than 0 2 mm thick Check whether the cutter has been correctly installed Check whether the paper guides are functioning correctly Check whether there is dust on the label dispenser Check whether the label stock is positioned correctly If this does not resolve the problem contact your dealer 61 APPENDIX PRODUCT SPENIFICATIONS Model Name RT860i Print Method Thermal Transfer Direct Thermal Resolution 600 23 6 dot mm Print Speed 3 IPS 76 2 mm s Print Width 4 16 105 6 mm Print Length Min 0 16 4 mm Max 15 381 mm Processor ARM CPU Flash 128 MB Flash 60 MB for user storage Memory SDRAM 32 MB 2 Sensor Type Adjustable reflective sensor full range Fixed transmissive sensor cent
26. hrough the installation procedure Select Install printer drivers and click Next r Seagull Driver Wizard Welcome to the Seagull Driver Wizard This wizard helps you install and remove printer drivers What would you like to do e Upgrade printer drivers Remove printer drivers lt Back Le A 5 With a USB connection search models such as the right diagram printer device Specify your printer model and click Next l Driver Wizard il tt a j Seagull Driver Wizard Connect Printer Plug and Play Printer Detection The printer should be connected before continuing installation New Plug and Play printers are automatically detected for installation How is this printer going to be attached ST ER ahe oe twork Ethernet or WiFi Printer Model Port Other such as Parallel or Serial Godex RT860i USB001 Please connect your printer to the PC and turn it on If the Add Hardware Wizard appears please cancel it This wizard will automatically advance when the printer is detected If it does not advance then check the connection and power cyde the printer Install a driver for another printer Sea ex ss Gus d e 1 6 Enter the printer name you can use default then click Next to display as right diagram Click Finish button to start installation Seagull Driver Wizard 1 n Es f Seagull Driver W
27. ht hand side of ribbon hub RIBBON REWIND E MODULE KS 1 MN EE Tit SS HOLDER NOTCH OF RIBBON REWIND WHEEL NOTCH 2 Printer Setup 3 Turn the ribbon rewind wheel to tighten the ribbon until it has no wrinkles RIBBON REWIND WHEEL 4 Close the cover of ribbon rewind mechanism The ribbon loading is completed once the ribbon supply module and ribbon rewind module are assembled correctly Close the cover 2 Printer Setup 2 3 Loading the Label Roll Module Loading the Label Stock on the Printer LABEL GUIDE PLATE Set of 2 Ll LABEL SUPPLY HUB Set of 2 LABEL SUPPLY MODULE LABEL STOCK LABEL GUIDE Set of 2 RELEASE CATCH Release catch for opening the label supply hub 1 Unlock the ribbon catch and pull to open the label guide plate Pull to o LABEL GUIDE PLATE Set of 2 RELEASE CATCH Release catch for opening the label supply hub 2 Place the label stock on label supply hubs Make sure the label stock is aligned to both hubs Adjust the label guide plates to fix the label width Remember to push the release catch when moving the label guide plates Close the plates 2 Printer Setup 3 4 Unlock the release catch to close the printer
28. inder External label rewinder Bluetooth module distributor install WiFi printer server module distributor install Specifications are subject to change without notice All company and or product names are trademarks and or registered trademarks of their respective owners Minimum print height and maximum print speed specification compliance can be dependent on non standard material variables such as label type thickness spacing liner construction etc Godex is pleased to test non standard materials for minimum print height and maximum print speed capability Appendix RT860i USER MANUAL APPENDIX Communication Port Specifications Pinout Description Power Jack USB Port Serial Port Ethernet Port USB Host Parallel Port 23 5 4 3 2 i O RER 4 9876 36 19 USB Port Connector Type Type B Pin NO 1 2 3 4 NC D D GND Serial Port n Default Settings Baud rate 9600 no parity 8 data bit 1 stop bit XON XOFF Protocal and RTS CTS RS232 Housing 9 pin to 9 pin Pin NO 2 3 4 5 6 7 8 9 Type TOV A TXD RXD N C GND RIS CIS RIS NIC DB9 Plug max 500mA 9l gt RXD TXD DTR GND DSR RTS CTS RI DB9 Socket Ethernet Port Type RJ45 Pin NO 2 3 4 5 6 7 8 TX TX RX NC NC RX NC NC USB Host Connector Type Type A Pin NO 2 3 4 VBUS D D GND Parallel Port Type Centronics Female Pin NO 1 2 3 4 5 6 7 8
29. items for Serial Port ex Baud Rate Parity Data Bits Stop Bits N o9 L3 09 Setting items for LAN ex DHCP IP Address Subnet Mask Gateway Setting items for LCD ex off or on for Password function Correction Setting items for Clock ex Year Month Day Hour Minute and off or on for Visible function Css 29 3 Printer Setting and Control Setting Items in LCD Setting Mode Darkness 0 19 Speed 2 3 Auto Select Sensor Select See Through Reflective Label with Gaps Media Type Label with Marks Continuous Direct Thermal Printer Settings Printi 95 Printing Mode Thermal Transfer Tear off Position 0 40 OFF Top of Form FULL Door Open Only Auto EZPL Program Language APE GEPL GZPL English Deutsch Fran ais Espa ol Italiano LCD Language IURE SES PM T rkce zh ARA PyccKun 850 852 437 860 863 865 857 861 862 855 Code Page 866 737 851 869 Windows 1252 Windows 1250 Windows 1251 Windows 1253 ELI Windows 1254 A8 86666 Windows 1255 Windows 1257 Rotation 0 90 gt 180 270 X Offset 100 100 Pavel settings Y Offset 100 100 Start Offset 100 100 30 3 Printer Setting and Control
30. ith your printer e RT860i Barcode Printer e Label Stock E e Ribbon Module Empty Ribbon Core Ribbon Hubs Set of 2 USB Cable Za YES Power Adapter Power Cord e RT860i Series Quick Guide Including GoLabel software and user s manual Barcode Printer 1 2 Getting to Know Your Printer Device Overview e Front View PRINTER COVER POWER BUTTON FEED BUTTON TOUCH PANEL FRONT COVER COVER RELEASE CATCHES Pull catches for opening the printer cover Rear View FAN FOLD LABEL INSERT Feed slot for outside continuous labels PARALLEL PORT j USB HOST ETHERNET PORT CALIBRATION BUTTON SERIAL PORT USB PORT POWER JACK 1 Barcode Printer e Bottom View COVER OF THE MODULE CONNECTION JACKS Note Cut outs are not intended for wall mount use Please make sure that the machine and personnel protective measures in case you need to use the wall mount o 66000000 nBEDUUUUU EQO000000 Barcode Printer The Internal View of Printer MODULE LABEL GUIDE PLATE Set of 2 LABEL SUPPLY HUB Set of 2 LABEL SUPPLY MODULE LABEL GUIDE Set of 2 RELEASE CATCH Release catch for opening RELEASE CATCH the
31. izard qd i Specify Printer Name Names are used to identify the printer on this computer and on the network Enter a name for this printer Printer name Godex RT860i 7 Use this printer as the default printer Specify whether or not you want to share this printer with other network users When sharing you must provide a share name Do not share this printer Share name Godex RT860i 2 Completing the Seagull Driver Wizard Name Godex RT860i 2 Share name Not Shared Port USB001 Default No Manufacturer Godex Model Godex RT860i Version 7 3 5 M 3 06 02 2014 To begin the driver installation process dick Finish A new printer will be installed using the following settings 20 2 Printer Setup 7 Driver installation completed r Seagull Driver Wizard i Seagull Driver Wizard Completed Successfully The following operations were completed successfully Installed printer Godex RT860i_ 2 21 3 Printer Setting and Control 3 1 Operation Panel OPERATION TOUCH PANEL 1 POWER BUTTON FEED BUTTON I 192 D TOUCH PANEL POWER Button Press the POWER button to turn on the printer and the START UP SCREEN appears The printer is on ready to print status the LCD screen should display the message READY on
32. label supply hub Release catch for closing the printer cover LABEL SENSOR LABEL SENSOR GUIDE TRACK PLATEN PLATEN LOCKERS Barcode Printer The Printing Mechanism RIBBON REWIND MECHANISM PRINT HEAD MAL MM tt e COVER The cover for Ribbon rewind mechanism NOTCH OF RIBBON REWIND WHEEL RIBBON REWIND WHEEL RIBBON SUPPLY MECHANISM PAPER PRESS BAR NOTCH OF RIBBON SUPPLY WHEEL RIBBON SUPPLY WHEEL 2 Printer Setup 2 1 Open the Printer Open the Printer Cover and the Printing Mechanism Place the printer on a flat surface Open the printer cover by pulling the cover release catches on both sides of the printer and lift the printer cover COVER RELEASE CATCHES Pull the catches for opening the printer cover The printing mechanism is lifted up with the printer cover 2 Printer Setup 2 2 Loading the Ribbon A New Ribbon Module Installation A NEW RIBBON EMPTY RIBBON CORE RIBBON HUB 1 Attach the ribbon to the empty ribbon core with the adhesive strip at the end of the ribbon 2 Insert the ribbon hub into empty ribbon core and new ribbon Wind the ribbon around the empty ribbon core for 2 to 3 circles Wind the ribbon around the core 3 Aribbon module is assembled as below A NEW
33. mple Mail Transfer Protocol or SNMP Simple Network Management Protocol You can set or change the configurations of SMTP and SNMP on this Alert Path Setting tab GoDEX s Netsetting uw Alert Mail Setting jj Enable SMTP Alert Message Notification Login Account default Length 1 64 Login Password Length 1 16 Server IP Address 192 168 XXX XXX XXX XXX Mail Subject Barcode printer message Length 1 60 Mail From Address default default com Length 1 32 Mail To Address default default com Length 1 32 Duration Cycle 1 0 168 Hours Event Counter 5 1 100 z Enable SNMP Alert Message Notification SNMP Community public Length 1 16 SNMP Trap Community public Length 1 16 Trap IP Address 192 168 0 1 X XXX XXX XXX XXX Refresh You can press Set button to apply the settings and ReGet button to refresh the setting values 43 4 NetSetting for Ethernet Alert Message Setting For the alert message notification function you can decide which error cases need to be sent out to the operator Moreover the alert messages can be set to be sent by SMTP SNMP or both GoDEX r1 zL _ Netsetting e z Alert Message Setting You can press Set button to apply the settings and ReGet button to refresh the setting values 44 4 NetSetting for Ethernet Printer Configuration Set or change
34. o ELT lAs 86666 Main page and Label A Printer Settings DEVICE Control Continuous would not save any changes Recall Label Printer Settings UNLOCK EXE If printer functions locked printer can not modify settings from GoLabel or any devices Auto Select Continuous 25 3 Printer Setting and Control Keyboard Mode When plug in an USB keyboard to the printer LCD touch panel will display Enter Standalone press the Y key on keyboard to entering to the dialog for Keyboard Mode operation Keyboard Mode Sail RT860i V2 004 Enter Standalone Y N b gt Clock Database Setting Setting User can choose any labels to preview it before print it Preview Label function RT860i V2 004 ABC Q k Men i ICD Codepage DE ettings anguage From the Ready page tap Hi Ready to Main page ia mi i az From the Main page tap Recall Label TN x em ENTIER Settings MESS Control to Recall Label page 26 3 Printer Setting and Control Recall Label kad Recall Label From the Recall Label Page 001 002 FORM NAME all the touch panel shown on all labels LABEL T RT860i Tap up to choose labels HE gt FW V2 004 Preview Preview a abel m abel Tap down to choose labels Preview MN Tap Preview Label can see printing label e
35. r prints the message File System full Unoble to find file The printer prints the message File not found A file of the same name already exists The printer prints the message Duplicated Name Solution Make sure that the label sensor is positioned correctly If the sensor still does not detect the paper run the auto detection function again Replace the label roll Possible reasons the print medium has become trapped around the rubber roll the sensor cannot detect a gap or black mark between the labels there is no paper Please reset the sensor Delete unnecessary data or install additional memory Use the X4 command to print all files Then check whether the files exist and whether the names are correct Change the name of the file and try storing it again 3 Printer Setting and Control 3 6 USB Host Definition USB Host port supports either device USB memory stick USB keyboard or scanner Purpose e USB memory stick It extends the user memory space for Graphic Font Label Format DBF and Command files downloading The printer s Firmware also can be updating if copy new version of Firmware into USB memory stick e Connecting an USB keyboard to printer for Keyboard Mode mode operation e Plug in an USB scanner to operate the printer in Keyboard Mode Usage of Extended Memory e USB memory stick It supports hot plugging function printer will creat
36. ral aligned Type Continuous form gap labels black mark sensing and punched hole label length set by auto sensing or programming Width Min 1 25 4 mm Mox 4 64 118 mm Media Thickness Min 0 003 0 06 mm Max 0 008 0 20 mm Label roll diameter Max 5 127 mm Core diameter 1 25 4 mm 1 5 38 1 mm Types Wax wax resin resin Length 360 110 m Ribbon Width Min 1 18 30 mm Mox 4 33 110 mm Ribbon roll diameter 1 57 40 mm Core diameter 0 5 12 7 mm Printer Language EZPL GEPL GZPL auto switch Label design software GoLabel for EZPL only Software Driver Windows XP Vista Win7 Server 2003 amp 2008 DLL Windows XP Vista Win7 Server 2003 amp 2008 Resident Fonts Bitmap Fonts 6 8 10 12 14 18 24 30 16X26 and OCR A amp B Bitmap fonts 90 180 270 rotatable single characters 90 180 270 rotatable Bitmap fonts 8 times expandable in horizontal and vertical directions Scalable Fonts 90 180 270 rotatable Bitmap Fonts Bitmap fonts 90 180 270 rotatable single characters 90 180 270 rotatable Download Fonts Asian Fonts Asian fonts 90 180 270 rotatable and 8 times expandable in horizontal and vertical directions Scalable Fonts Scalable fonts 90 180 270 rotatable Bar odes 1 D Bar Codes Code 39 Code 93 EAN 8 13 add on 2 amp 5 UPC A E add on 2 amp 5 1 2 of 5 amp 2 of
37. roblem that prevents normal functioning of the printer you will see an error message on LCD screen and hear some beep signals Please refer to below table for the error alerts OPERATION TOUCH PANEL f n oJ POWER BUTTON zJ FEED BUTTON m TOUCH PANEL Operation Panel Status Type Beeps Description Solution GoDEX RT860i V2 004 The printing Open the print Oe y Door Open Only 2x4beeps mechanism isnot mechanism and Door Open Only correctly closed close it again GoDEX bei M RT860i V2 004 head has cooled High temperature Q D TPH Over Heat None down the printer at the print head switches to TPH Over Heat standby mode Ll No ribbon is Make sure that wo A installed and the the printer is set to HAINE printer displays an direct thermal oo eror printing mode Check Ribbon Media Error 2x 3 beeps finished or the Replace the label supply hub is ribbon roll not moving 3 Printer Setting and Control Operation Panel Status GoDEX FO i RT860i V2 004 9 amp 0 Check Media RT860i V2 004 d File System Full GoDEX Foti RT860i V2 004 e File Not Found RT860i V2 004 MIT Duplicated Name Satus Media Error File Error Beeps 2x2beeps 2x2beeps 36 Description No paper is detected Paperis finished Printer feed problem The memory is full The printe
38. s the POWER button to turn on the printer and the START UP SCREEN appears Power on p O gt Barcodes Made Easy 2 004 140617 If the printer is on ready to print status the LCD screen should display the message Ready on the screen Use touch gestures to get around the main screen and other screen for setting Tap the screen with your finger when you want to select 7 Ot NES P T 2 d on screen items such as settings icons RT860i V2 004 Ready Wizard 23 3 Printer Setting and Control On the Ready Page three function mode for setting You can make various setting functions in FUNCTIONAL MODE RT860i V2 004 Ready Wizard RT860i V2 004 Ready Wizard RT860i V2 004 Ready asc 4 Printer LCD Settings Language Codepage um Ke ef Printer Settings Deniss Control TD Recall Label Wizard a e Continuous Test Self Test page Calibration 24 Tap Main Screen could show more detail of Main Tap Wizard Set up printer of Darkness Speed Tap Test Self Test page and Calibration for setting 3 Printer Setting and Control Printer Settings Darkness 10 gt LI ec RENE finish setting tap q jee 4 dd n ee i LE sa nr D do not save tap gt or Auto Select system back t
39. stalled set the stop position in Qlabel to 30 and the E value to 30 56 5 Accessories 2 Place the cutter to align both holes of screw and then tighten the screws Screw holes on the front side of the bottom barcode Printer A JA Le Lock the clip 4 Close the printer cover and printing mechanism Then to turn the printer upside down 2 S Close the printer cover i mu mm Lem TTA mI E N gun ET RELEASE CATCH Release catch for closing the printer cover 57 5 Accessories 5 Open the cover on the bottom of printer COVER OF THE MODULE CONNECTION JACKS 6 JACK CONNECTOR OF THE CONNECTION CABLE J COVER OF THE MODULE CONNECTION JACKS Note The printer must be switched off or the motherboard may be destroyed There are 2 jacks the lower jack for the label dispenser the upper jack for the cutter CUTTER JACK LABEL DISPENSER JACK 58 5 Accessories Installing the Label Roll Module on the Printer 1 Pass the labels through the guides and the cutter Through the cutter 2 Close the top cover and printing mechanism To finish press the FEED button to set the label position 2 Close the top cover Push AZ Press the feed key x
40. the configurations of connected printer Most of key settings for the printer operation can be done by this setting page r Printer Setup _ N etSetting Printer Configuration Printer Model Tear off Position RT860i 16 English US Dispenser Applicator 0 None Printing Mode Direct Thermal Miscellaneous LCD Language Keyboard Country Code Code Page Code Page 1253 Sensing Mode 2 Automatic Pre Printing Top Of Form 2 OFF while Power On You can press Set button to apply the settings and ReGet button to refresh the setting values 45 4 NetSetting for Ethernet User Command The User Command tab provides a communication interface for operator to control the printer Input printer commands in Input Command window and press Send Command button the commands will be sent to the printer For some commands that will return response message the message will be displayed in Output Message window Netsetting Terminal Input Command UU Clear Data c You can press Send Command button to send printer commands via Ethernet port and control the printer remotely 46 4 NetSetting for Ethernet Firmware Download On Firmware Download tab the current version of printer firmware will
41. whether or not Y N into the keyboard mode Scanner e When plug in an USB scanner to the printer LCD touch panel will display Enter Standalone tap the Feed Key to entering Keyboard Mode operation Note The USB Host port on printer is not support USB HUB function The USB Memory Stick supports with FAT32 Disk Format and up to 32GB only The certified venders are Transcend Apacer ADATA Patriot Consair and Kingston The USB Memory Stick only supports download through the printer On a PC user may copy entire folder NLABELDIR from USB memory stick to PC or vice versa Can not copy the data to USB Memory Stick via PC individually External USB Host port is for power 500mA is not recommended as electronics charging use 38 4 NetSetting for Ethernet 4 1 Installing the NetSetting software The NetSetting software is used to manage the network configurations when connecting the printer via Ethernet port It is available on product CD or can be downloaded from official website To install the NetSetting please follow below steps 1 Insert the product CD in the CD DVD drive and click OT 2 Select ETHERNET HER CHOICES buttom GoDEX View Ethernet tools and de GoDEX Here are some reso with setting up and o Welcome to the NetSetting Setup Wizard Neteting The installer will guide you through the steps required to install NetSetting on your computer
42. y to USB memory stick MCPY D G F G Copy entire Graphic files from USB memory stick to Flash Memory MCPY D F Copy all object files from USB memory stick to Flash Memory e Move Syntax MMOV s 0 x d 0 x Description Move files from USB memory stick to Flash memory or vise versa Parameter s source device of stored object D for USB memory stick F for internal Flash memory d destination device of stored object D for USB memory stick F for internal Flash memory o object name file name the name o is substituted for x extension file type the type x is substituted by or following either one D database A Asia font C TTF font E Bit Mapped font F label format G graphic S serial file T text B Unicode Table Example MMOV F F D F Move entire Label Format files from Flash memory to USB memory stick MMOV D G F G Move entire Graphic files from USB memory stick to Flash Memory MMOV D F Move all object files from USB memory stick to Flash Memory Appendix
Download Pdf Manuals
Related Search