Res 15 Plus User Guide 150x200
Contents
1. Switchboard compatibility This product is intended for use within the UK for connection to the public telephone network and compatible switchboards which support tone dialling and time break recall If in doubt please consult your service provider WARNING The apparatus is only designed to be operated in a normal office or domestic environment where the relative humidity does not exceed 60 It should not be used in bathrooms or near water 20 Connection information The BT Response 15 Plus is intended to be connected to analogue networks and private switching systems in the United Kingdom It may also be connected to switching systems that use tone MF or pulse LD signalling with earth or timed break recall If in doubt your switch supplier or maintainer should be able to offer help Advice on connection to BT switching systems can be obtained by dialling BT Freefone 0800 800 152 If you do not have a compatible switchboard it cannot be guaranteed that your BT Response 15 Plus will operate correctly under all possible conditions of connection If the power fails If the battery warning light was not lit before the power was lost all information should be retained for at least one hour up to 6 hours for a fresh alkaline battery If the light was on data may be lost even if a back up battery was installed If no battery was installed all information will be lost and the BT Response 15 Plus w2. mode To re record your message repeat this procedure To check your outgoing message Press and release the Stop button Your BT Response 15 Plus will beep and play back your outgoing message It will then beep again and return to answer on mode To delete your outgoing message You can delete your outgoing message and return to the BT Response 15 Plus pre recorded outgoing message Press and release the Stop button Your outgoing message will be played back to you During playback of your outgoing message press the Delete button Your BT Response 15 Plus will beep and play its pre recorded outgoing message Your own message has now been replaced by the BT Response 15 Plus original pre recorded outgoing message Response 15 _Issue 2 Edition 1_3 10 03 The counter will display the number of messages that have been recorded in the memory If you have received 10 or more messages the display will flash 53 to indicate this See page 18 for a guide to the display To set the answer delay Answer delay sets the number of times your BT Response 15 Plus will ring before answering a call Your BT Response 15 Plus answer delay is pre set to 4 rings You can choose between 2 9 rings or Time Saver Time Saver Your BT Response 15 Plus can be set to Time Saver mode This means that during remote access if any messages have been recorded your BT Response 15 Plus will answer aft
3. a radio TV computer cordless or mobile telephone causing interference Move it another metre away Incoming message does not record Make sure your BT Response 15 Plus is set to answer on mode and that the memory is not full When the memory is full the display will flash F You cannot access remotely Make sure that the telephone you are using to access your BT Response 15 Plus has a Touch Tone keypad When entering your code make sure you allow enough time at least 2 seconds between digits for your BT Response 15 Plus to recognise each one Response 15 _Issue 2 Edition 1_3 10 03 To reset If you encounter a problem and your BT Response 15 Plus will not respond to any button presses remove the battery then turn off the power for 10 seconds Turning the power back on will reset your BT Response 15 Plus to answer on mode Ensure that your BT Response 15 Plus is connected to the mains power before you insert the back up battery All messages will be lost when resetting your BT Response 15 Plus 17 Response 15 _Issue 2 Edition 1_3 10 03 Guide to the display BT Response 15 Plus Message counter display shows Power off Power up or reset about 8 seconds flashing Power on answer off mode Answer on mode no messages flashing slowly then i to 3 after reset according to number of messages recorded following reset until a button is pressed Answer on mode 0 9 messages norm
4. battery in the compartment on the underside of your Q You can now plug your Response 15 Plus telephone into your BT Response 15 Plus 41S f AYSLLVd N USE ONLY APPROVED 9V DC ADAPTOR You will now be able to use your Please note telephone as normal Your Response 15 Plus battery low light located beside the display indicates Your BT Response To Elusiisinow ready to use back up battery strength The LED will light up when the battery is low It also remains lit when no back up battery is inserted Q Wall mounting your BT Response 15 Plus Use the template on page 21 to drill holes in the wall Leave a small gap between the screw heads and the wall Plug your BT Response 15 Plus into the telephone socket Place your BT Response 15 Plus over the screw heads and slide down WALL PLUG SCREW e om 72mm Response 15 _Issue 2 Edition 1_3 10 03 Safety instructions General Simply clean your BT Response 15 Plus with a damp not wet cloth or an antistatic wipe Never use household polish as this may damage the product Never use a dry cloth as this may cause static shock Only use the power supply included with the product Using an unauthorised power supply unit will invalidate your guarantee and may damage the answer machine The item number for the power supply unit is 872300 Do not ope
5. Note On the underside of the unit you will find a quick reference guide which you can swing out giving you instructions on some of the products most useful features Response 15 _Issue 2 Edition 1_3 10 03 Key features 18 minutes recording capacity Offers the benefits of digital recording Message counter Allows you to see if the machine is on or off how many messages have been left or when the memory is full 8 step electronic volume control Lets you set the loudspeaker volume for message playback outgoing message and voice prompts Remote access You can ring your Response 15 Plus from another phone and switch it on or operate it to play back your messages Time amp day stamp Announces the time and day each message was received Answer delay Allows you to set the number of rings before calls are answered Time saver You can set your Response 15 Plus so that it will answer after 2 rings if messages have been left If there are no new messages it will answer after 6 rings During remote access this allows you to hang up before your Response 15 Plus answers therefore avoiding the cost of a call Call screening You can hear who s calling you through the loudspeaker and decide whether to answer the call in person or let your Response 15 Plus record a message Voice prompts Helps you to follow instructions more easily Response 15 _Issue 2 Edition 1_3 10 03 n this guide At a g
6. Response 15 _Issue 2_Edition 1_3 10 03 User Guide BT RESPONSE 15 This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom 8 BT S Response 15 _Issue 2 Edition 1_3 10 03 Please open this page for an at a glance guide to your BT Response 15 Plus Response 15 _Issue 2_Edition 1_3 10 03 At a glance lt Skip Skips backwards through your messages during playback Answer on off Switches the answering machine on and off Also lets you set the number of rings before calls are answered Microphone For recording your outgoing message or memo Message Counter Indicates when the machine is on or off the number of messages that have been left or when the memory is full Volume Adjusts the volume of message playback OGM and voice prompts Battery Low Lights up if the battery is not installed or the back up battery needs replacing Stop Use to record and check your personal outgoing message Stops message playback recording of memos and your outgoing message Delete Lets you delete individual messages or all messages Also lets you set and check the day and time Skip gt Skips forward through your messages during playback Play Lets you play back messages Also lets you record a memo message
7. Skip button to move forwards or backwards through the days of the week When you hear the correct day release the Delete button Your BT Response 15 Plus will announce the day you have set To set the hour Press and hold the Delete button again Your BT Response 15 Plus will announce the hour currently set Still pressing the Delete button press either the Skip button or the 4Skip button to move Skip gt Still pressing the Delete button press either the Skip button or the Skip button to move forwards or backwards through the minutes When you hear the correct minute release the Delete button Your BT Response 15 Plus will announce the new day and time setting and then return automatically to answer on mode Outgoing message OGM The outgoing message is the message a caller hears when your BT Response 15 Plus answers a call Your BT Response 15 Plus comes with a pre recorded outgoing message Hello Skip your call cannot be taken at the moment so please leave your message after the tone forwards or backwards through the hours When you hear the correct hour release the Delete button Your BT Response 15 Plus will announce the hour you have set Please note The time on your BT Response 15 Plus is announced using the 12 hour clock Be sure to hold down the or buttons long enough for your machine to say whether it is am or pm To set the minute Press and hold the De
8. al use Answer on mode more than 9 messages a flashing Message recording memo outgoing message or incoming message r flashing Remote access in progress flashing Memory full F flashing rapidly Setting or reading Answer delay t or Z to 3 Error E flashing rapidly 18 Response 15 _Issue 2 Edition 1_3 10 03 General information Guarantee Your BT Response 15 Plus is guaranteed for a period of 12 months from the date of purchase Subject to the terms listed below the guarantee will provide for the repair of or at BT s or its agent s discretion the option to replace the BT Response 15 Plus or any component thereof other than batteries which is identified as faulty or below standard or as a result of inferior workmanship or materials Products over 28 days old from the date of purchase may be replaced with a refurbished or repaired product The conditions of this guarantee are The guarantee shall only apply to defects that occur within the 12 month guarantee period Proof of purchase is provided The equipment is returned to BT or its agent as instructed This guarantee does not cover any faults or defects caused by accidents misuse fair wear and tear neglect tampering with the equipment or any attempt at adjustment or repair other than through approved agents This guarantee does not affect your statutory rights Within the 12 month guarantee period If
9. correctly into the back of your BT Response 15 Plus If you have inserted the back up battery before connecting to the mains power you will need to reset your BT Response 15 Plus No dial tone on the telephone Is the telephone cord plugged into the back of the BT Response 15 Plus unit Is the BT Response 15 Plus cord plugged into the wall socket BT Response 15 Plus display is flashing continuously This indicates an error Press any button on your answering machine Flashing should stop and the answering machine should reset to its settings on first power up Unplug the line cord and power cord Wait 5 minutes and then replug BT Response 15 Plus battery low indicator is on The back up battery is either low in power missing or incorrectly installed Open the battery compartment which is located on the underside of the unit If the battery is correctly in place try replacing it with a new 9V alkaline battery When 16 operating at normal power the battery light remains off You experience a power cut If a working battery is installed inside your answering machine its settings and messages should be saved until power resumes It will not be able to record any new messages however You cannot hear messages or incoming calls Your BT Response 15 Plus volume may be set too low Adjust the volume by pressing on the volume control Buzzing noise on answer machine Your answering machine is too close to
10. e here See Using Remote access page 14 BT accessories and replacement items For a full range of accessories and replacement items for BT products please call 0870 240 5522 or visit Mb d With Gf WithoutWires com Response 15 _Issue 2 Edition 1_3 10 03 Setting up Follow these steps to set up your BT Response 15 Plus ready for use Plan the location of your BT Response 15 Plus Situate your BT Response 15 Plus close enough to the phone and mains power sockets so that both cables will reach 1 Check your telephone wall socket A If you do not have a modern phone socket call Freephone 0800 800 150 and ask for a BT engineer to come and fit the correct socket This is a chargeable service o9 Plug the mains power cord into the back of the machine nm USE ONI OVED TELEPHONE IVDi OR Tt oe Plug the adaptor into a mains power socket The display will flash for 20 seconds It will then show the normal no messages display The display will flash slowly until any button is pressed o Insert the back up battery Before inserting the back up battery you must ensure that your unit is connected to the mains power BT recommends that you insert an alkaline PP3 9V battery not supplied to provide up to 6 hours back up This will ensure messages are saved in the event of power failure Response 15 _Issue 2 Edition 1_3 10 03 Place the back up
11. e is at its highest or lowest level you will Press and release the Answer hear 2 beeps on off button Your BT Response 15 Plus will announce Answer off Pl t When off the display shows 623610105E a single dash If you alter the volume during playback of a message the beep does not sound but the volume will change accordingly If the volume is set to below mid volume Press and release the Answer on off button again Your BT Response 15 Plus will announce Answer on it will automatically return to the mid volume setting when any buttons are When on the display shows pressed for example if a message is the number of messsages played back The volume is unaffected received e g 5 during remote access or call screening To adjust the loudspeaker To set the day and time volume Your BT Response 15 Plus will You can adjust the volume of announce the day and time an your outgoing message incoming message or memo incoming message memos was recorded and voice prompts To check the day and time There are 8 levels to choose Press and release the Delete Delet from The default level is button Your BT Response 15 mid range Plus announces the day and time in hours and minutes Response 15 _Issue 2 Edition 1_3 10 03 To set the day Press and hold the Delete button Your BT Response 15 Plus will announce the current day Still pressing the Delete button press either the Skip button or the lt
12. er only 2 rings Ij there are no messages it will answer after 6 rings thereby allowing you the option of hanging up before your DT Response 15 Plus answers to avoid the cost of a call Press and hold the Answer on off button Your BT Response 15 Plus will announce the current answer delay Answer delay 4 rings Keep holding the Answer on off button Your BT Response 15 Plus will announce the answer delay options and display the number of rings When you hear your desired setting release the Answer on off button After 2 seconds your BT Response 15 Plus will announce the new answer delay setting and then return to answer on mode To check the answer delay setting Press and hold the Answer on off button Your BT Response 15 Plus will announce and display the current answer delay setting Receiving messages Your BT Response 15 Plus will automatically record an incoming message when it is connected to your phone socket and set to answer on When your BT Response 15 Plus has received new messages the message counter will display the number of messages you have received Please note Two minutes is the maximum time allowed for each incoming message If the maximum message length is reached your BT Response 15 Plus will announce Thank you for calling and disconnect the line 11 Response 15 _Issue 2 Edition 1_3 10 03 Note Your BT Response 15 Plus has a total
13. es described in this publication are subject to availability and may be modified from time to time Services and equipment are provided subject to British Telecommunications ples respective standard conditions of contract Nothing in this publication forms any part of any contract Touchtone is a registered trade mark of British Telecommunications plc in the UK British Telecommunications plc 2003 Registered Office 81 Newgate Street London EC1A 7AJ Registered in England No 1800000 Designed by The Art amp Design Partnership Limited Printed in China BT Response 15 Plus Issue 2 10 03 1 CE
14. ge press the k button You will hear 2 beeps The message counter on your BT Response 15 Plus will flash Key in the first digit of your security code within 8 seconds Key in the second digit of your Please note You will hear 4 short beeps if you have entered the wrong security code and are invited to enter the code again Do not re enter k You are allowed 2 attempts 14 If you take more than 8 seconds to ente a number the BT Response 15 Plus will announce Thank you for calling and disconnect the line If you have no messages you will hear You have no messages Thank you for calling and your BT Response 15 Plus will disconnect the line If you have messages you will hear You have x messages Your BT Response 15 Plus will then play your messages with the day and time they were recorded To switch your BT Response 15 Plus on KEYPAD This is useful if you forgot to switch on your answering machine before going out Ring your BT Response 15 Plus phone number After 20 rings your BT Response 15 Plus will answer When you hang up the answering machine will be switched on and will answer calls Response 15 _Issue 2 Edition 1_3 10 03 Please note If the memory is full you will have to delete some messages before your BT Response 15 Plus will switch to answer on mode After you hear the memory full announcement you have 8 seconds to enter your sec
15. ill power up as new when power is restored Response 15 _Issue 2 Edition 1_3 10 03 Wall mounting template 21 22 Response 15 _Issue 2 Edition 1_3 10 03 Response 15 _Issue 2 Edition 1_3 10 03 Index Answer delay Answering machine loudspeaker volume on off outgoing message receiving messages At a glance Battery Call counter Call screening Cancel a procedure Day time setting Delete all messages individual messages Display guide General information Guarantee Help Mains power cord Mains power socket Memory full Memos Messages delete all delete individual memos outgoing playback messages memos record a memo stop 12 12 18 19 19 16 12 12 12 12 13 12 13 13 On off answering machine Outgoing messages check your outgoing message delete your outgoing message record your outgoing message Playback Receiving messages Record memo outgoing message Remote access check for messages menu security code switch on remotely 8 9 10 10 10 12 11 13 10 14 14 15 14 14 Returning your BT Response 15 Plus19 Ringer Equivalence Number Safety instructions Security code Setting up Switchboard compatibility Technical information Telephone line socket Time day setting Unpacking Volume loudspeaker Wall mounting Wall mounting template 20 7 14 23 Response 15 _Issue 2_Edition 1_3 10 03 Visit us at www bt com gre Offices worldwide The telecommunications servic
16. ime press the Stop button The messages selected for deletion will be saved To delete all messages Following play back of all your messages your BT Response 15 Plus will count down from 8 to 0 During this time you can delete all stored messages Now press the Delete button within the 8 second countdown Your BT Response 15 Plus will announce All messages deleted Delete If you wish to cancel the deletion press the Stop button within the 8 second countdown Your BT Response 15 Plus will return to answer on mode Stop Response 15 _Issue 2 Edition 1_3 10 03 To record a memo message A personal memo can be recorded on your BT Response 15 Plus and left as a message for another user Memos can be of any length up to a maximum recording capacity 18 minutes but you should keep them short to allow time for recording incoming messages Read all the steps before you begin recording Press and hold the Play button Your BT Response 15 Plus will beep and display r to indicate recording has begun Play Speak clearly into the in built microphone When you have completed your memo release the Play button Your BT Response 15 Plus will beep again Your memo is now stored and can be played back as if it were an incoming message To play back delete or skip forward or backward through memos follow the instructions for playing back messages page 12 Call screening Your BT Res
17. lance 1 Key features 2 Introduction 4 Setting up 5 Safety instructions 7 Using your BT Response 15 Plus 8 Answer machine controls 8 Outgoing message OGM 9 Receiving messages 11 Call screening 13 Remote access 14 Your security code 14 Menu for remote access 15 Help 16 Guide to the display 18 General information 19 Guarantee 19 Technical information 20 Switchboard compatibility 20 Wall mounting template 21 Index 25 Please note In this user guide we have included helpful tips and useful notes They are shown in a white box like this Response 15 _Issue 2 Edition 1_3 10 03 Introduction Your BT Response 15 Plus has been designed for ease of use and made to the high standards set by BT You can expect your BT Response 15 Plus to give you many years of trouble free service Please read the instructions carefully before use and keep this User Guide for future reference Unpacking your BT Response 15 Plus If anything is missing please contact your place of purchase immediately BT Response 15 Plus digital answering machine e Plug mounted 13 amp mains adaptor e Screws and l wall plugs for wall mounting For your records Date of purchase Place of purchase Serial number on the underside of the unit Purchase price For guarantee purposes proof of purchase is required so please keep your receipt Keep a reference of your Remote access Security Cod
18. lete button again Your BT Response 15 Plus will announce the minute currently set You can use this outgoing message or you may prefer to record your own To hear the outgoing message press the Stop button Please note Your BT Response 15 Plus has a total recording capacity of 18 minutes Any outgoing message you record can be up to 2 minutes long but you should keep it short to allow more time for recording incoming calls Response 15 _Issue 2 Edition 1_3 10 03 To record your outgoing message You can record your own outgoing message to replace the pre recorded message If you record your own message the pre recorded message will be automatically removed and stored in the memory in case you wish to reinstate it Please note Your outgoing message may sound something like this Hello I m sorry I can t take your call at present If you would like to leave a message please speak after the tone 10 To record your outgoing message speak clearly 15 20cm from the in built microphone Read all the steps before you begin recording Press and hold the Stop button Your BT Response 15 Plus will beep and display r Keep holding down the Stop button and speak your message into the microphone When you have finished speaking release the Stop button Your BT Response 15 Plus will beep play back your message then beep to confirm the recording It will then return to answer on
19. n the BT Response 15 Plus This could expose you to high voltages or other risks emergency intensive care medical equipment and should not be used by people with pacemakers Never dispose of batteries in a fire There is a serious risk of explosion and or the release of highly toxic chemicals This product should not be used near Environmental Do not expose to direct sunlight The product may heat up This is normal However we recommend that you do not place the product on antique veneered wood to avoid damage Do not stand your product on carpets or other surfaces which generate fibres or place it in locations preventing free flow of air over it s surfaces Do not submerge any part of your product in water and do not use it in damp or humid conditions such as in bathrooms Do not expose your product to fire explosive or other hazardous conditions There is a slight chance that your phone could be damaged by an electrical storm We recommend that you unplug the power and telephone line cord for the duration of the storm as damage is not covered by the guarantee Response 15 _Issue 2 Edition 1_3 10 03 Using your BT Response 15 Plus Answering machine controls voumeQy Press to increase the volume vVolume Press to decrease the To switch the answering volume machine on and off As you press a beep sounds at the level you are selecting Press buttons in the order shown When the volum
20. ponse 15 Plus can answer a call for you allowing you to identify the caller and decide whether to take the call Make sure the volume is set to an audible level See page 8 When the phone rings let your BT Response 15 Plus answer the call and wait until the caller begins to leave a message If you decide to take the call pick up your handset and speak Recording will stop automatically If when you lift the telephone handset your BT Response 15 Plus does not stop recording either replace the handset and lift again or press the Stop button Pressing Stop gives the announcement Thank you for calling To cancel any procedure Pressing the Stop button will cancel any procedure currently in progress After pressing Stop your BT Response 15 Plus will return to answer on mode 13 Remote access Response 15 _Issue 2 Edition 1_3 10 03 You can switch on and operate your BT Response 15 Plus from another TouchTone phone to play back your messages and memos Your security code To help keep your messages private your BT Response 15 Plus requires you to enter a 2 digit Security Code before you can play back your messages For your security code look at the swing out label on the underside of the machine You cannot change the security code To check for messages KEYPAD EX P KEYPAD KEYPAD Dial your BT Response 15 Plus phone number When you hear your outgoing messa
21. recording time of 18 minutes If the memory capacity becomes full the message indicator will display F and your BT Response 15 Plus will go into answer off mode Callers will hear the announcement Memory full thank you for calling and the line will be disconnected To play back messages and memos Press the Play button Your BT Response 15 Plus will announce You have x messages Message one The message will then be played back with an announcement of the day and time it was received Play If you have more than one message messages will be played back in the order in which they were received When all your messages have been played back your BT Response 15 Plus announces End of messages When playing back messages you can skip forward to the next message or backward to the start of the current message or previous message Press the Skip button to skip forwards to the start of the next message 12 Press the Skip button once to return to the start of the current message Press the lt Skip button twice to return to the start of the previous message Skip Skip To delete individual messages During playback of the message Press the Delete button Your BT Response 15 Plus will announce Message deleted If you wish to cancel the deletion of individual messages at the end of all message play back the display shows an 8 second countdown During this t
22. urity code You can then delete messages see To delete messages page 15 Menu for remote access You can now playback and access various other remote functions using the phones keypad as follows To repeat current message During message playback KEYPAD Press the 4 button To replay all messages When you hear End of messages within 8 seconds KEYPAD press 2 on your keypad To skip backwards to the previous message During message playback KEYPAD Press the 4 button twice to skip back to the previous message or three times to move back 2 messages etc To skip forwards to the next message During message playback KEYPAD Press the 6 button You can move forward two messages by pressing the 6 button twice move forward 3 messages by pressing it 3 times and so on To delete the current message During message playback KEYPAD Press the 5 button Your BT Response 15 Plus will announce Message deleted To delete all messages When you hear End of messages within 8 seconds KEYPAD press 5 on your keypad Your BT Response 15 Plus will announce All messages deleted Response 15 _Issue 2 Edition 1_3 10 03 Help If you have any problems using your BT Response 15 Plus this section gives you the most common solutions Call counter does not light up Check that your BT Response 15 Plus is correctly connected to the mains and that the power cable is inserted
23. you experience difficulty using the product prior to returning your product please read the Help section beginning on page 16 In the unlikely event of a defect occurring please return the product with the receipt to the place of purchase Outside of the 12 month guarantee period If your product needs repair after the guarantee period has ended the repair must meet the approval requirements for connection to the telephone network We recommend that you contact BT s approved repair agent TecLogic on 01672 564444 or a local qualified repairer If you have to return your BT Response 15 Plus Pack the unit securely preferably in the original packaging All parts must be returned including the mains power adaptor We cannot take responsibility for goods damaged in transit 19 Response 15 _Issue 2 Edition 1_3 10 03 Technical information How many telephones can you have All items of telephone equipment have a Ringer Equivalence Number REN which is used to calculate the number of items which may be connected to any one telephone line Your BT Response 15 Plus has a REN of 1 A total REN of 4 is allowed if the total REN of 4 is exceeded the telephones may not ring With different telephone types there is no guarantee of ringing even when the REN is less than 4 Only use approved power supply item code 872300 This equipment complies with the essential requirement of the Radio Equipment and Telecommunications
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