Web Improvement Support for Healthcare User Guide
Contents
1. data tables Only a few columns of data are shown as a summary Figure 9 COPD_EXAMPLE Search click to expandicollapse Create COPD_EXAMPLE record COPD_EXAMPLE Search Results 278 Action Entry 1D User Admission date Discharge date Ward Identified smoker Smoking cessation Date Entry Made View Edit 10817 alan poots 20 08 12 2108 12 Roundwood bd Y 21 08 12 12 32 02 View Edit 10513 thomas woodcock 25 05 11 Dryden N N 17 08 12 13 03 00 View Edit 10495 thomas woodcock 11 01 11 Roundwood N N 17 08 12 13 03 00 Figure 9 4 The grey bar at the top can be clicked to bring out the search function Each of the table headings can be clicked to reorder the table by ascending and descending order based on that column 5 If you click View next to the record the record summary page is brought up whilst Edit takes you directly into the amend page from where updates can be made or records deleted depending on your access rights 8 2 Using Reports 1 On the Project Home Page along the top bar you will see links to Reports including your project s Improvement Data reports as well as the Sustainability Score Average PDSA reports and Comments reports that are common to all projects 2 Reports also allow you to view all the PDSAs and Comments made by everyone else Page 12 of 28 v2 06 3 Taking Sustainability Score Average as an example click Reports and select Sustainability Score Average This takes you to2. 2 A y oN wr oh Wh Of Y O a fo er S Pr e S GA O o y Y o g Figure 12 Comments are annotated by toggling the Comments parameter item with a click This item is below the PDSA selection box and you might have to scroll down the parameter list using the bar on the right Comments are shown in reports as diamonds corresponding to the week they were made Hover your cursor over the diamond to display the number of comments made in that week and clicking on it opens the full text for the comments in that week 8 4 Programme Reports 1 2 Some users will have access to Programme level reports These are typically a one stop access points for the Project level reports There is also an All Users report that lists all usernames and an Overall Activity Report an overarching report that draws together a lot of project information in one place These reports are available from the Welcome Page 8 5 Seeing all the project data easily 1 On the Welcome Page go into Administrative menu Projects List own projects Scroll down to the project you want hit view on the right hand side Click Project Entries to expand collapse at the bottom of page Click each tab to move between data types and use select to view the record Page 15 of 28 v2 06 8 6 Exporting Improvement Data and Reports Export raw data Needs Internet Explorer 9 or above Go to the project then in
3. NWL web pages Research projects Web Improvement Support for Healthcare http www clahrc northwestlondon nihr ac uk research projects web reporting tool c Alternatively search for CLAHRC Web Improvement Support for Healthcare in a search provider 2 You will see the front page of the tool which contains a login box Figure 1 NIHR CLAHRC for Northwest London Login Please login here Username Password Remember me O I forgot my password Imperial College London Figure 1 For instance http www google co uk Page 2 of 28 v2 06 3 Logging In 1 Enter your username and password into the respective boxes within the panel marked Login Click the button marked Login below your password Figure 2 If you are on a computer that only you use you can also have the tool remember your username If you have forgotten your password enter your username and press 1 forgot my password a new random password will be sent to your email address This can be changed once logged in for Northwest London Login Please login here Username Project_admin_test Password fesse t Remember me v forgot my password Figure 2 Login button I forgot my password button Remember me toggle 3 1 Change your Password 1 To change your password once you have logged in go to Resources My Account Change my details in the menu bar at the top of the Welcome Page see
4. The Project Home Page 1 Once you have selected a project to work in you will see your Project Home Page Figure 4 on the next page soa hma ow Add new data of various types View your own data entries and those of others if you are an admin Run reports so you can see all the project data Use various administration tools Access the user guide and report a problem feature Log out Send message to the project Admin features buttons some users only Please note the appearance of the Project Home Page screen and menu items will differ between users this is because some users have administration rights and programme level access If you do not have all the features seen in the screen shots do not panic this is probably right but do feel free to check 5 1 Send Messages Send messages to all of the members of this specific project These messages appear only within the tool itself and are found on the Welcome Page and the Project Home Page On this page only the current project will be sent messages These messages can be promoted to comments by admin users This means if someone says in the messages The clinic had 20 new staff today rather than writing this into the comments as well simply select the message and hit promote It keeps copies of both and both can be independently deleted as well Page 6 of 28 v2 06 1b View Project Data as 1f Log out Go back to the well as being a
5. the report parameter page and asks you to specify the time period required for the report in this case on an event by event but other reports can be specified by exact date range Each parameter box differs and the Improvement Data parameter boxes are made specifically for your project 4 Once the date range is set the report is generated by clicking OK and the report can be viewed exported and printed as per Figure 10 The tool tips only occur after the parameter box has been run If you are unsure how to use these reports please contact your project manager or clahrc wish imperial ac uk BIRT Report Viewer 33 S328 These buttons have tool tips hover the pointer over the icons to find out what they do These buttons allow you to adjust the data range use the run icon export the report as excel or pdf amongst others use export esmee report Parameters marked with are required and print your report Event From in addition export data and print to CLD Winter Event 2011 2011 01 20 X server are included Evert To CLO Spring Event 2011 2011 04 05 This dialog sets the date range for the report ox cma Figure 10 8 3 Improvement Data Reports and PDSA Cycles and Comments annotations 1 Click Reports located along the top bar and select Improvement data report which will automatically detect and calculate process changes This takes you to the report p
6. tool you were having problem with either Data Entry or Reporting or Other Give a short summary title Then please provide as much detail as you can in the detailed description box A screen shot can be attached as well to show us the problem Finally press Submit bug Page 18 of 28 v2 06 11 Logging Out 1 If you have been entering data ensure that you have clicked on the save and done buttons and are returned to the Welcome Page or the Project Home Page before logging out this is to ensure that you do not lose any data by accident 2 It is important to log out of the tool when you have finished To log out simply click on the word Logout just below the NIHR logo in the top right hand corner of the page Page 19 of 28 v2 06 12 Managing Users and Roles Admins Only 1 This section of WISH and thus the user guide is still being upgraded there will be changes As an advanced feature allowing creation and customisation of users and access roles 2 At the time of writing To create a new user you will need to be an administrative account holder If you think you should be an admin user then contact your project manager or us 3 There are two cases in user management A brand new user of WISH or a current user of WISH who may or may not be part of your project give a new role or deny access 12 1 Adding a brand new user 1 For admins only on the welcome page use the menu Administ
7. NIHR CLAHRC Northwest London Web Improvement Support for Healthcare User Guide v2 08 NIHR CLAHRC Northwest London Contents l P tpos of THiS Vi ae sate ctrante cents setara a eE EEE 1 2 Accessing the Web Improvement Support for Healthcare ee eeeeeeeeeeeeteeeenees 2 3 5124 16 9 Isnari a E E E E E A R 3 3 1 Change your PASS Vy OU tis gets cctacto ce cliasiactecetcqoceasvaaraaedaee tueudnceeeatequdecieaeaciectes 3 4 The Welcome Page anesncriricniigsirssii residien ie aE AEE EEEN 4 RM Send Messit eSis enaena aE Eea cane 4 5 The Project Home Page miieiinisinianirninacaniinn sapan iniiai 6 Dele Send Message Suniii en a a E E neat ebnaea 6 6 Enternne Data scsrcoinicnaa ea ania TEE A e E a 8 T The Data Entry PARC S cece ata iii E E E E E ETAR 9 7 1 Entering Improvement Data eseeseeeeeseeesessessreeresressrseresresseesresrensresresreesersresees 9 7 2 Entering Plan Do Study Act PDSA Cycles ceeeeeeeseesneceseeeeeeeeneeeaeenes 10 7 3 Entering Long Term Success Tool entries s rs2cssocesceccensesdscaverzacenciveseenedeeccannstes 11 TA Entering Comments secsec rr Ea E EEES SEE ESES 11 8 Using your data for Quality Improvement sssesesssseeessessesseesseessseessressersseresees 12 6 1 Using Data Tables eiiie Earr r r EEEE EAEE EEEREN 12 8 2 Using Reports siisii onie ians ikid a aian iaaa s aiee nens 12 8 3 Improvement Data Reports and PDSA Cycles and Comments annotations 13 8 4 Programme Reports ssii
8. age and asks you to specify several different parameters Figure 11 Page 13 of 28 v2 06 2 If you select Display XmR charts the WISH automatically generates a Statistical Process Control Analysis which can be used to identify changes in your process Linking this with PDSAs and Comments is a powerful way to bring all your data together to drive Quality Improvement Showing page 1 of 01710 2011 E gt Dats granularity gt Include phone call in complisnce L gt Display XMR charts E Show PDSA snnotstion Iv Select the PDSAs 2011 06 0 EXAMPLE 2011 07 04 Test Cycle 1 Figure 11 3 Scroll down and select Show PDSA annotation Next select the PDSAs that you wish to include in the box below To select more than one hold Control and click the individual PDSA cycles Next click OK 4 The PDSA cycles selected will now be annotated in your report The report is paginated by measure name click on that name to be taken to the appropriate run chart 5 Each Plan Do Study and Act are displayed by their date if there is no date specified they will not be displayed and the cycle is shown as linked by a line When you hover the cursor over the PDSA the plan text is shown and clicking on it will take you through to the full text See Figure 12 Page 14 of 28 v2 06 100 a Percentage X D 5 6 9 x CY ON Q N
9. another project and need access An admin user from that project might simply add you to that project by assigning a new role an email should be sent to notify you of this But want you can also request to join a project if you are interested in participating 2 On the welcome page once logged in go through the menu Administrative Project Roles Role Requests Request Project Role 3 Then select the project and press request Figure 13 By design the role you request has the lowest access rights but an admin user can change this if they approve your request 1 Select the Project you want access to User Project Role There is no project associated with this Project Role Request Select project 2 Review your Project access request Add Project Role Request detail Figure 13 Page 17 of 28 v2 06 10 Reporting a problem 1 If you encounter a problem with WISH then please do let us know it is the only way we know that something is wrong Try to note down as much as possible about what you were trying to do when where and any technical information such as type of computer and internet browser If there is an error code it is useful for us to have that as well 2 In order to get in touch you can talk with your project manager talk to us emails us or use the Report a Problem feature This is found in the Resources menu from either the Welcome Page or the Project Home Page 3 Select the area of the
10. asseceaasdesusiasvesccsasnaved sanduczesasievedsashavensionesecsanheseavastesndosens 15 8 5 Seeing all the project GAGS AGI Y x cicac ace canaenegsvndancnsoniebagessdaeebsemiieausegecevereeeteeeeee 15 8 5 Exporting Improvement Data and Reports ssssessessesseessessseressetrsseesseesseeesees 16 9 Reg st ng tojon a project oic3sa2 casacieie3scaesixpleececsouceuseoinans E E E sane ees 17 10 Reporting a problemi wcissrsicsseiersrii isinisisi aeeie enis iii 18 11 Loggmg Oa ces cicada pacers cuenta teach teede ue vensecta dcivaa i aaia annii aa iSS aa Eer Ei 19 12 Managing Users and Roles Admins Only sssessseseessesreesessessresrrsrerserererressersresens 20 12 1 Adding a brand new uset sssesseseeeseseessesesesresstesresreestrsrerressteseseresresseseeesreses 20 12 2 Roles available in WISH innesi a ai 21 12 3 A current us r of WISH aiscesiissieiiiisinar reisningen anadi eeii ida eaia 22 12 4 Deleting and Updating roles eeesseseeeeeeesesessessresresseesersrssressrrsrsrreseessreeessresss 23 Me Oman PSA SS aisirrtcsie heietan e a ascot E E enha Siaa ia ase 25 Contact U Sirico oneni a e oR EE E AEE a A AAA E dbecdanemenaidineies 26 NIHR CLAHRC Northwest London 1 Purpose of This Tool The Web Improvement Support for Healthcare WISH formerly the Web Reporting Tool has been developed in collaboration by Imperial College London and Chelsea and Westminster Hospital It is designed so that your project s can share data wi
11. atively when on the Project Home page Click the Add user to this project button in the bottom left of the screen this preselects the project in Figure 16 Or use the Administrative Users list users and edit You can also Approve or Deny a requests that other current users have made As an admin user make sure you navigate to through the menu Administrative Project Roles Role Request page regularly This will bring up the roles request page either at a programme or project level depending on your rights Anything in here can be approved or denied you can also increase the user role which by default is set to the lowest level up to your own maximum rights 12 4 Deleting and Updating roles 1 If you try to assign a new role to someone who already has a role in the project or some programme wide roles an error message will display For the programme wide roles this is not a problem they have access to all projects But perhaps you are trying to change the rights of a project role Or maybe someone has left altogether and you want to prevent they access you can also more simply make the account inactive by going into the Administrative Users list users and editing the entry to active toggle is not ticked Figure 17 That way should they return you can reinstate them easily by making the account active again Edit User account First name Last name Regi
12. ble to add Welcome Page data MA NIH R CLAH RC 1e Run project specific reports SNE Welcome Page ProjectHome Project Data Reports Resources including some admin only Session expires in 29 50 Signed in as alan poots Logout reports le Welcome to the Example Project COPD home page Post a message to Example Active project and role News feed alerts Project COPD Time le Your account details this user Project Example Project COPD Alan Poots 24 09 12 14 05 guide and Report a problem Role programme_administrator feature Enter text 1g Sends a message that ALL members of this specific project will see on their Project Home Page and their Welcome Page Your role determines what you can Send Clear do in this project on WISH la Add Data Quick Buttons Project and role details Add existing user Add new user Click to select Add PDSA cycle Add LTSuccessTool en Create data collection for this project Add Comment Imperial College pe aC eaae Somna Users only Chelsea and Westminster Hospital NHS Foundation Trust London Figure 4 Page 7 of 28 v2 06 6 Entering Data 1 First you need to select what project for which you wish to add data this is done from the Welcome Page see Section 4 2 Once you have selected the desired project you will be taken to the Project Home Page see section 5 3 There are several types of data that can be added Improvement Data bespoke to each project P
13. e 15 Page 21 of 28 v2 06 12 3 A current user of WISH 1 Fora current user of WISH you might want to assign them a new role to give them access to your project or modify their current role by deleting their current role 2 Project level admins have rights for particular projects whilst programme level admins have rights across all projects 3 Asan admin user you can either assign a new role and approve or deny a requested role or add directly from the project home page to ASSIGN NEW ROLE as below 4 Alternatively assign a new role by using the menu path Administrative Project Roles Assign a new role a screen similar to Figure 16 will be shown 5 Select user project and role by working your way through the tabs and select Each of these can be changed if you make a mistake using the change X button in the appropriate tab Once you are done hit save 1 Select User Project and Role you want to assign User Project Role Start implementati Use the tabs to navigate ae date start date 8 ExampleProjectCOPD 01 04 10 03 10 10 If nothing is selected this will instead be select X and take you through to Change proj selection screens where you need to click select next to appropriate entry This 2 Review and Save your selection of User Projeq button allows you to change that Review and Save Project Role Figure 16 Page 22 of 28 v2 06 10 Altern
14. e you can review your data entry for any errors and using the Edit button you can amend them putting you on the amend page as well as giving you the option to Delete a record Or you can simply hit Done to return to the project home page COPD_EXAMPLE record details Admission date 20 08 12 Discharge date 21 08 12 Ward Roundwood Was the patient identified as a smoker at admission Y clerking If yes was the patient referred to smoking cessation x service Is the patient suitable for pulmonary rehab If yes was the patient referred for pulmonary rehab Y Was the patient or carer given the COPD Patient Y Information Pack Satisfactory use of inhalers demonstrated and understood Y An outpatient appointment within 30 days of discharge Declined should be arranged via ward clerk and patient informed Please indicate whether this was done before discharge Date Entry Made Edit Done Figure 8 7 2 Entering Plan Do Study Act PDSA cycles 1 These are used for planned tests of change for more guidance ask your project manager get in touch with CLAHRC NWL or use the resources on the CLARHC NWL website From the Project Home Page click the Add PDSA cycle button see figures 4and 5 You will now see the data entry page for PDSA cycles Give the new cycle a title enter the information about your PDSA cycle in the appropriate boxes provided then click Save and then after review
15. ing the record hit Done Page 10 of 28 v2 06 5 To update a PDSA as you carry it out select the PDSA from the data tables see section 8 use the Edit function to enter the new parts 7 3 Entering Long Term Success Tool entries 1 Upcoming feature 2 From the Project Home Page click the Add LTSuccessTool Entry button see figures 4 and 5 7 4 Entering Comments 1 From the Project Home Page click the Add Improvement Data button see figures 4 and 5 2 You will now see the data entry page for your Comments Enter your comment then click on Save and then Done Page 11 of 28 v2 06 8 Using your data for Quality Improvement Having spent time putting data into WISH you and your team will want to use the data for Quality Improvement this is best done with the Reporting functions but sometimes you will want to get behind the scenes with the data 8 1 Using Data Tables 1 From your Project Home page you can view all your entries all the project entries if an admin account holder for each of the data types You do this from the Project Data menu 2 Taking Improvement Data as an example this will be called something like ProjectName Measures Data within the Project Data Menu Clicking on this takes you to the data table 3 You can manipulate the table view amend and delete records depending on your access rights and add new records as well You can also search the
16. lan Do Study Act PDSA cycles for planned rapid tests of change Long Term Success upcoming feature Comments for contextual factors impacting on your project e g staff illness new trainee starts bank holiday or we have now got the data collection right anov 4 The easiest way to enter data is to use the quick link buttons at the bottom of that home page see Figures 4 amp 5 a Clicking on the appropriate button will take you directly to the data entry page for the respective data type the click to select drop down is for the improvement data Click to select v Add PDSA cycle Add LTSuccessTool enti Add Comment Figure 5 b Inthe data entry pages you will notice a new option in the top bar to return to the project home page figure 6 NIHR CLAHRC for Northwest London Welcome Page Project Home Project Data Reports Resources L a Figure 6 Go back to the Go back to the Welcome Page Project Home Page Page 8 of 28 v2 06 7 The Data Entry Pages 1 Each data type has its own data entry page and all are different 2 Each has a record details page from where you can delete records 7 1 Entering Improvement Data 1 Every project has its own bespoke improvement data and measures as such each will look different but all share a common data entry procedure Here we use a data entry page for a bundle of care example project 2 From the Project Home Page click the Add I
17. mprovement Data button see figures 4 and 5 3 You will now see the data entry page for your improvement data It will have a data entry box that looks something like figure 7 a io Fill in any Dates as dd mm yyyy i e 31 09 2012 or use the calendar icon to the right of the box to bring up a selection box Select drop downs as appropriate Type in any free text Note some fields will be required others will not Add COPD_EXAMPLE record Admission date Discharge date Select ward Was the patient identified as a smoker at admission clerking If yes was the patient referred to smoking cessation service Is the patient suitable for pulmonary rehab If yes was the patient referred for pulmonary rehab Was the patient or carer given the COPD Patient Information Pack Satisfactory use of inhalers demonstrated and understood An outpatient appointment within 30 days of discharge should be arranged via ward clerk and patient informed Please indicate whether this was done before discharge required fields Se Figure 7 Click to select Click to select Click to select Click to select Click to select Click to select Click to select Click to select Page 9 of 28 v2 06 4 When you are finished hit the Save button this brings up the record details page Figure 8 Cancel button stops entry and removes this record On this record details pag
18. n lead role 4 Those of you managing team composition or with a project manager or senior role would need project administrator giving control over all project data including user management 5 People working across a programme of work might want to consolidate their access as programme lead this gives access to additional programme wide summary reports and data control 6 Programme evaluator is for people who are looking across many projects but do not need to add data at all 7 Project Viewer is to allow others to look at the reports and some data but with no ability to edit or add data 8 Programme administrator is an advanced role with audit features and other high controls only a few users would need this There is also a WISH developer s role Name Description programme_administrator WRT admin role superseding project_admin role programme_lead project_administrator information_lead project_member programme_evaluator project_viewer Programme user role for users responsible for those coordinating a number of projects Higher access rights than project admin Project admin role superseding project_member role Project user role for the local information lead Higher access rights for managing project data Project user role for regular users Programme user role for users only entitled to view data and reports Project user role for users only entitled to view data and reports Figur
19. rative Users Create user account This brings up the add user account menu Figure 14 Several new roles and projects can be assigned at once depending on your own access rights Roles are shown in Figure 15 2 Please make sure to look up name to check whether the user really is brand new If they already have an account a different approach is needed see deleting and updating section later Add User account NOTE to Administrators Please make sure the user you are about to create an account for does Not already have one Type in the name First name ae mal Activate the Name look up login click Look up name Registration date Date of joining or current date Active Login name Set password or Auto generated g generate random Password generate random Email Type in the email Project Click to select X Add gt Role Click to select v cBamon required fields Add project and role one at a time one Seve Cancel role per project only Select the drop down on right and remove to undo an error Figure 14 Page 20 of 28 v2 06 12 2 Roles available in WISH 1 Several roles are available not all will be displayed to you as it will depend on your own role as to what roles can be assigned see Figure 15 2 Most users will need project member access 3 Someone responsible for managing data would suit an informatio
20. rogramme wide reports are found here not all users for Northwest London Welcome Page Programme Reports Administrative Resources Welcome to CLAHRC NWL WISH You lastloggedin on Wednesday Fie eee Project Access Please select a project you d like to work in from the list below and press the open project button SO CLAHRC 2014 SCLAHRC 2009 2013 20 12 12 14 22 24 09 12 14 05 la Select the project from here this takes you to the Project Home Page figure 4 Imperial College London Session will expire unless buttons are clicked 2 1d Your account details this user guide and Report a problem feature A show message 1c See and manage users projects and roles A show message Insight_WMUH A show message 1f You can send a message to a project or to multiple projects from this panel 1f Any messages from all of your projects will be displayed on this Welcome Page and the Project Home Page Figure 3 le Log out ssion expires in 29 41 Signed in as alan poots Post a message to your projects Messages can be sent to all users ina team or teams Users in selected teams will see the message on the welcome screen next time they log in Select project s Ambulatory Care WMUH Pulmonary Rehab Adult Congenital Heart Disease Ambulatory Care THH Ambulatory Care CW COPD Care Bundle THH Enter text Chelsea and Westminster Hospital NHS Foundation Trist Page 5 of 28 v2 06 5
21. section 4 Enter a new password press the Update button and then the Done button Page 3 of 28 v2 06 4 The Welcome Page 1 You will now see the Welcome Page Figure 3 on the next page oo You can select the project with which you want to work if you are a member of several projects Run reports Use administration tools Access your account details the user guide and report a problem feature Log out Please note the appearance of the Welcome Page and menu items will differ between users this is because some users have administration rights and programme level access If you do not have all the features seen in the screen shots do not panic this is probably right but do feel free to check 4 1 Send Messages f Send messages to all of the members of your project s These messages appear only within the tool itself they are shown on the Welcome Page and Project Home Page To select a project click on the list to select many projects hold down control on your keyboard and click on the ones you want to select These messages can be promoted to comments by admin users This means if someone says in the messages The clinic had 20 new staff today rather than writing this into the comments as well simply select the message and hit promote It keeps copies of both and both can be independently deleted as well Page 4 of 28 v2 06 Quick link back to this page 1b P
22. stration date Active Iv Login name Password eeccccccece generate random Email required fields U Cancel iit a User information panel Figure 17 Page 23 of 28 v2 06 4 You can also delete the roles they have To delete a role Administrative Users list users edit Then looking at the User Roles underneath the user information click update next to the appropriate role and delete will be an option Figures 18 and 19 required fields en End of User information panel Update Cancel Proectickes Project Roles panel User Project Role Action E This button to select testproglead ExampleProjectCOPD programme_lead Update Assign new Project Role Figure 18 Edit Project Role detail 2 ee This button to delete the role Update Delete Cancel User Project Role Firstname Lastname Registration date Active Login name Figure 19 Page 24 of 28 v2 06 5 To update a user role to a new level of access follow the steps above instead of using delete use the tabs to select role Once the new role has been selected use the update button to save the new role Figure 20 Edit Project Role detail eg Oe Once a new role is selected use this button a new role is selected use this button pdate Delete ee This tab to navigate tab to navigate User Project Role Name Description project_member Project user role for regular This tab to select tab This tab to select selec
23. t Change roles Figure 20 Upcoming Features Long Term Success Tool Data collection creation High level users only Page 25 of 28 v2 06 Contact Us WISH is designed to be easy to use and to provide you with useful feedback to drive your improvement initiative If you have any comments or suggestions we would be very pleased to hear them and of course if you have any problems at all then get in touch You can contact us via email or by telephone E clarhc wish imperial ac uk T 020 331 8144 WISH was built in collaboration with Imperial College London Dept Medicine Dept Computing Chelsea and Westminster Hospital Funded by NIHR CLAHRC NWL
24. th everyone in the team wherever there is internet access allowing everyone to know what is going on and to be able to add their own experiences and comments as the story of your improvement initiative develops By capturing Quantitative Data you have evidence about the effects you are having on your process whilst the Qualitative Data such as comments and PDSAs gives potential reasons for those quantitative changes including how those effects were achieved by everybody s efforts or influenced by external events This will allow you to tell others about how you achieved successful changes Also within the software we are developing method to help teams assess the Long Term Success of their project Notes e Requires Internet connectivity Some organisations firewalls might prevent access ask your local IT department if at first you cannot connect to the application e Browsers with confirmed compatibility gt Internet Explorer 9 e Browsers that will work but may have some quirks gt Internet Explorer 7 and upwards gt Firefox 4 and upwards gt Google Chrome 10 and upwards gt Safari e Recommended minimum screen resolution 1024 x 768 e Please use the WISH menus to navigate the tool instead of the browser buttons Page 1 v2 06 2 Accessing the Web Improvement Support for Healthcare 1 There are several ways to get to the WISH a Use the link in the welcome email you received b From the CLAHRC
25. use the menu Project Data Improvement Data In the Improvement Data table page underneath the clickable grey search bar on the right there is a download as CSV link Click this to open or save the data table Export Data from the reports amp Exporting the Report This provides processed data as per measures definition for your project The exports can take a few minutes to render in the background St D ee Export the report to get processed data the data are at the end of the report Go to the Improvement data report Reports Data Reports improvement data report Run the report with parameters desired Use Export report 4th icon in on the top left and export as excel Select open file Ignore the warning about formatting to open the file Save from Excel Instead of selecting Excel you can also export to use with PowerPoint but instead export as OpenPresentation format this is readable in PowerPoint but usually renders better Alternative export as pdf Export the data behind the report This provides raw and processed data Use the third icon in Export Data and then select export table Select the columns you want to put into the report from the left side box and use icons in the centre to move them to the right side box Export as csv comma separated Page 16 of 28 v2 06 9 Requesting to join a project 1 As a current account holder on the WISH application you might join in the work on
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