Product Maintenance and User Guide
Contents
1. W CAMDE CAIRT OTUR Manufactured by Camden Group Subject to Camden Group Terms and Conditions Copyright 2012 Camden Group Units 4 7 Steeple Road Industrial Estate Antrim Co Antrim Northern Ireland BT41 1AB From UK Tel 028 9446 2419 Fax 028 9442 8138 From ROI Tel 048 9446 2419 Fax 048 9446 4002 Email info camdengroup co uk Web www camdengroup co uk All information is correct at time of print Images for illustration purposes only Camden reserves the right to change the brochure content without prior notice Supplier Details o Fitting instructions Thank Vou for your recent Windows amp Doors e Do not lean products on concrete or other sharp objects onsite this may cause purchase of our products cho age a or pate E e Ensure protective tape is kept on until frames are fitted or until site is completed To ensure the longevity and performance of your products it is essential e Care should be taken to ensure all products are fitted square that you care for them correctly e When the products are fitted please note that a minor adjustment is built into the This booklet outlines the simple cleaning maintenance and operating hinges and lock espags and can be used to increase or decrease sealing on gasket instructions that we recommend you follow e When adjusting resi door hinges adjust the bottom hinge first and each hinge in small If you experience any d2. by the window handle Handles can be locking or non locking locking handles come with keys please be careful not to lose these Locking System To operate the Tilt system 1 Unlock handle with key where applicable 2 Push in locking button 3 Rotate handle 90 to engage the tilt mechanism 4 Pull handle and sash back towards the room 5 Sash will remain in this tilt position and the bottom of the sash remains firmly closed To operate the Turn system 1 Unlock handle with key where applicable Top Turn position Centre Tilt position Bottom Closed position 2 Push in locking button 3 Rotate handle 180 to engage the tilt mechanism 4 Pull handle and sash back towards the room 5 Sash will open full in towards the room Please note the handle must always be in closed position before either locking mechanism can be operate Product amp Cleaning Maintenance General Maintenance Drainage Frames are manufactured with an in built drainage system slots that allow water build up to flow to the outside please ensure that these slots remain unblocked Weatherseals Please ensure any weatherseals fitted to your frames do not become dislodged during cleaning If this occurs please slide the seal back into place Ventilation Windows can be fitted with trickle ventilation at the top of the frame allowing you to control ventilation and minimise condensation These can be opened closed by hand and do not re
3. g System To operate the window s locking system 1 Unlock handle where applicable 2 Push in locking button 3 Rotate handle 90 to disengage the locking 4 Push open window Maintenance Information To help maintain your window hardware please take the time to carry out the following Handles Clean and oil moving parts when required Keeps Lubricate slots when required Cams Oil all pivot points when required wipe away any excess oil Product amp Operation Guide Casement Window Hinges Oil lubricate hinges occasionally for maximum performance and longevity a Espag Lock Lubricate slots when required Clear mechanisms of any dirt or debris that may have built up Restrictors Restrictors allow you to manually control how far your window opens and can be fitted to provide extra safety and security within the home To operate 1 Turn handle and push open sash to restricted extent 2 Pull the sash back towards you slightly 3 Manually release unhook the restrictor 4 Hold the restrictor latch and fully open the sash To close 1 Close sash as normal and restrictor will automatically re engage itself Please note when your house is unattended it is recommended that all doors and windows are fully closed and locked
4. ge or soft brush Do not use abrasive pads solvents or power washers as this may cause damage to the surface of the roof Wash your roof on a quarterly basis to avoid a build up of dirt moss etc Ensure all guttering around the conservatory is clear to avoid drainage problems Do not lean ladders directly against frames glass or guttering as this may cause damage to your products Do not walk on your conservatory roof or exert extreme leaning pressure as this may cause serious damage to both you and your products Inspect your patio door roller track on a regular basis and remove any dirt or debris that could damage the rollers To help maintain your Tilt N Turn window hardware please take the time to carry out the following Clean and oil moving parts when required Oil all pivot points when required wipe away any excess oil Lubricate slots when required Oil lubricate when required Clear mechanisms of any dirt or debris build up Product amp Operation Guide TEN Turn Window Product Tilt N Turn Windows can be operated in two ways 1 The sash remains closed at the bottom and the top tilts in towards the house providing a secure ventilation option 2 The side hung sash opens in fully towards the house this provides a fire escape exit and also ensures the window can be easily cleaned Locking is achieved via a range of mechanisms on the sash and outerframe cams or espags that are operated and engaged
5. ifficulties or have any queries with your product equal amounts NB avoid full adjustment on each hinge in turn please contact your installer supplier e Avoid blocking or obstructing drainage slots on product Your products fall under the following guarantee Glass PVCu Profile 10 year guarantee on white and coloured frames e Use bridging packers where necessary panels and composite door slabs e When glazing glass must be toed and healed correctly Glass 15 year guarantee on sealed glass units e Glazing bead should be taken off carefully when fitting glass unit and when refitting lronmongery 1 year guarantee on ironmongery hardware ensure the bead is fitted exactly as before to ensure tight joints e Care should be taken especially in cold weather when refitting glazing bead excessive force must not be used as this could result in cracked welds profile This guarantee is subect to terms and conditions a full copy of the terms and conditions is available upon request from your supplier All information is correct at the time of going to print Product amp Operation Guide Composite Door Product Composite doors feature a door slab that can open either inwards or outwards depending on the style of your home Locking is achieved via a range of high security mechanisms on the door slab and outerframe latch mulit point locks and deadbolts that are operated and engaged by the door handle this can either be a
6. lever lever or lever pad handle Locking System To operate the door locking system 1 Close door 2 Lift handle upwards to engage locking 3 Turn key until locking is completed Maintenance Information To help maintain your composite door hardware please take the time to carry out the following Handle Clean and oil moving parts when required Hinges Oil lubricate hinges occasionally for maximum performance and longevity Cams Oil when required wipe away any excess oil Locking Mechanism Oil lubricate when required index Page 4 Product Cleaning amp Maintenance PVC Frames Panels Composite Doors and Hardware Page 3 Product Cleaning amp Maintenance Glass Page 6 Product Cleaning amp Maintenance Conservatory Roofs and Patio Doors Page 7 General Maintenance Information Drainage Seals Ventilation Condensation and Security Page 8 Product amp Operating Guide Page 9 Product amp Operating Guide Page 10 Product amp Operating Guide Page 11 Product amp Operating Guide Page 12 Product amp Operating Guide Page 13 Product amp Operating Guide Page 14 Product amp Operating Guide Page 19 Casement Windows Casement Windows Tilt N Turn Windows Tilt N Turn Windows Panel Doors Patio Doors Composite Doors Important Fitting Information Product amp Cleaning Maintenance PVC Composite amp Hardware PVC Frame Panel and C
7. losed position 2 Lift lever updards 3 Turn key to engage locking When unlocking the lever should brought downwards Maintenance Information To help maintain your patio door hardware please take the time to carry out the following Rolling Tracks Inspect on a regular basis and remove any dirt or debris Cams Oil all when required wipe away any excess oil Locking Mechanism Oil lubricate when required Locking Cylinder key insertion slot Avoid oiling or lubrication this may damage the cylinder and invalidate your guarantee 12 e Glass can be easily cleaned with warm water mixed with washing up liquid or similar Panel Doors feature a door sash that can open inwards or soap based solution and using a soft cloth or sponge outwards depending on the style of your home l e Glass may also be cleaned with household brand glass cleaning products please Locking is achieved via a range of high security locking ensure that any dirt build up is removed first with water and soap based solution mechanisms on the door sash and outerframe latch mulit point locks and deadbolts that are operated and engaged by the door handle this can either be a lever lever or lever pad handle e Units featuring georgian bars or laminate toughened glass can be cleaned in the same way as listed above e Do not use abrasive pads or strong solvents to clean your glass as this may result in scratches or damage to the surface To opera
8. omposite Door Maintenance Frames and panels can be easily cleaned with warm water mixed with washing up liquid or similar soap based solution and using a soft cloth or sponge Do not use abrasive pads or solvents to clean your frames and panels as this may result in scratches or damage to the surface Do not paint your PVC frames or panels this may invalidate your guarantee Take care when cleaning around silicone sealants please note sealant discolouration over time is a natural occurrence and cannot be avoided Hardware Maintenance Keep handles locks and hinges clean and free from dirt build up Hardware can be cleaned with a damp cloth and mild soap based solution Avoid using abrasive pads solvents or strong polish as this may damage the hardware Hardware that is protected with a lacquer finish may dull over time with wear and tear this is a natural occurance and cannot be avoided Stormguard threshold gaskets should be lubricated occasionally to avoid cracking For a smooth opening lightly oil or lubricate moving parts once or twice a year Product amp Operation Guide Patio Door Product Patio Doors feature a sidewards slide opening rather than an inward or outward opening Locking is achieved via a range of mechanisms on the patio door sash and outerframe that are operated and engaged by the patio door handle and lever Locking System To operate the door locking system 1 Slide door to c
9. quire maintenance Condensation This is a natural occurance within the home for example cooking and bathing causes enhanced condensation on windows This can be reduced by e Fitting energy efficient double or triple glazing e Ensuring extra ventilation within the home for example opening windows installing extractor fans closing kitchen and bathroom doors when in use and installing night vents door grilles in bedrooms Please note energy efficient glass helps reduce condensation inside the home but may be apparent on the outer pane of glass This is a natural occurrence and is evidence that your energy efficient glass unit is working by preventing your home from losing heat Security In addition to the high spec security hardware fitted to windows and doors you should also ensure that windows are closed and locked when you leave the house Product amp Operation Guide Casement Window Product Casement windows can feature either a top hung or side hung opening sash The sash opens out wards and is held in place by hinges Locking is achieved via a range of mechanisms on the sash and outerframe cams keeps that are operated and engaged by the window handle For ventilation the outerframe may feature keeps that allow the window to remain slightly open whilst maintaining safety and security Handles can be locking or non locking locking handles come with keys please be careful not to lose these Lockin
10. te the door locking system e Glass may be easily scratched please remove sharp jewellery before cleaning 1 Close door 2 Lift handle upwards to engage the locking system e Avoid allowing splashes to dry on the glass as this may leave smears marks 3 Turn key until locking is completed ye us a e Ensure that glass is cleaned frequently on both the inside and outside of the window To unlock the door turn the key until locking is disengaged and open l i i i i m n klever e handle OE ta ann ban EEr omens Avoid excessive pressure on any leaded glass designs as this may cause damage and unnecessary wear and tear to the lead e Please be aware that specialist glass may have specific cleaning instructions If in doubt To help maintain your panel door hardware please take the time to check with your supplier before first cleaning your glass carry out the following Please note coated glass for example Low E may appear to have reduced clarity please note that this is normal and will not affect the overall performance of your glass unit Oil lubricate hinges occasionally for maximum performance Oil when required wipe away any excess oil Oil lubricate when required key insertion slot Avoid oiling or lubrication this may damage the cylinder and invalidate your guarantee Conservatory roofs can be easily cleaned with warm water mixed with washing up liquid or similar soap based solution and using a cloth spon
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