Troubleshooting - Think Geography
Contents
1. recordable CDs relate to Oevtaeo CD reconing en eee ae Co avec BE your CD RW drive While the EE Enable CD veccedng ont chive Label your CDs as soon aS ae x ois rdw can store as you record them This compilation of your movie file can Miia ecem neck near suffer from the same problems with using a full disc to try to source file location as movies saved U marker pen or a CD label to your PC most CD problems relate to the recording of a CD If for example you use an external CD RW Make sure that your CD RW drive drive its connection or installation has CD recording enabled could cause a fault rendering it do so under Windows XP On invisible to Windows XP Even if company networks CD writing may your drive is correctly installed it be blocked But forgetting to insert a won t write CDs if it isn t enabled to disc is a more common problem E The error message Recordable CD drive not detected will greet you if you use an external drive that isn t properly connected Check all connections and restart the drive according to the Smuages and scratches manufacturer s instructions alc Aa elec CDs are pretty robust b d E Check that your CD RW drive is enabled for recording CDs in Pre arene Windows XP Open My Computer and right click the drive choosing make some sections unreadable so treat them Properties Select the Recording tab and ensure that there is a tick with a little respect in2. CFG05 chp_11 24 7 03 3 24 pm Page 110 a ay a Windows EP cepa rete viha rip Pepa ha eel F ike cee Cee oe of wich lie ipi ne Solve video capture Fea problems LD E a A ee ri hns aes Eradicate file system issues Mop up movie saving worries Caper bietan p i mbait jo rhs Pe rire lee mF D Gaphure ihe mein Lap atma ally The miea LEA pah bo Sha egag ered the ores og har dun ed iF create ty Ch iGapbure pais of thee taper ereerebalby the captur iran ery Tia Car caters pee Par ren bari of Te mai kapa eit pee te bh care E iie ja Cherie get ae ert Me al Piirien e rie ee iah aien ha pay i ha aih aia eka Bote cir mieh ipa fea Fact piir peh weit iar ore ria CFGO5 chp_ 11 24 7 03 3 24 pm Page 111 Microsoft ae Windows Caren Comal Ba Dara lore Wind Yina Gece rea Aa ciel patton bills A Thebes eee eee hie Tal ee emih ur lhu hare Deri veshim oe ge H our popi oo ba ee H a ma rh thee eee Pies haa ba kesid o te x Tira Pa eel Leen mare sted dor oe Ep diee es eee dkk Pret CD R Drive G Properties General Il AutoPlay ll Hardware ll Sharing Recording These settings determine how the windows CD recording software writes files to this CD A drive Desktop CD recording Select this check box to record CDs by dragging files and folders to the CD R icon on your computer E Enable CD recording on this drive a store an ime of the y use up t
3. of opting to capture the whole tape Q Sees s automatically choose to capture parts of it manually If you intend to keep the i You can now control your DV camcorder from within eee a Coe OTIS See Windows Movie Maker 2 using the controls provided a e m a a a format change make sure you label it to remind you of the problem Note down the point where the trouble starts to save yourself time when you next use it Start the tape playing and press Start Capture 2 Let the tape run until just before the distortion begins Press Stop Capture and stop the tape Complete the wizard to import this portion of video Restart the wizard once the earlier video is safely on your hard drive Again opt to import parts of the tape manually EJ Cue the tape to just after the distortion affected the picture and press Start Capture Complete capturing the video and import the remainder to your PC The change in format will be detected and won t affect your picture any more 112 FocusGuide Windows Movie Maker 2 CFG05 chp_11 24 7 03 3 24 pm Page 113 Troubleshooting 4 Video Files Over 4GB The FAT 32 file system won t support files bigger than 4GB ou might get an error message E while capturing video saying that Captured video file exceeds the FAT32 4 gigabyte file size limit If you do you ll need to change the size of the video file you re importing or alter the file
4. the box marked Enable CD Recording on this drive No Recordable Cb in your drive will produce an error Supply a blank CDR and restart the wizard The wrong CD type causes problems too Check the disc especially if it is unlabelled Try swapping it for another one Someone with Administrator privileges can block CD recording in a group policy Contact your administrator Windows Movie Maker 2 FocusGuide 117 CFGO05 chp_11 24 7 03 NI KOET he 3 24 pm Page 118 internet Issues You can use web space to hold video files as long as they aren t too big Check the size of your space with your ISP or web host and ask about their policy on video files Compatibility issues lie at the root of most internet video problems hen you send video to the internet bear in mind that other people must be able to download it You should choose a file size and quality that your viewers PCs and internet connections can handle You will also need to satisfy the policies of any video hosting provider that you may use If you try to upload a movie that takes you beyond the supported file size or at too high a bit rate compared to the provider s stated policy then it will be rejected by the server Make sure you read Problematic Email The handling of attachments may hamper your email movies Whether you can send a video via email depends on your connection speed your email program s handli
5. to VCR has a tape in it that isn t write protected you should have no trouble recording your movie to digital tape Most problems relate to your camera being unable communicate with your computer The walkthrough below addresses the most common camera communication problems However some DV camcorders sold in the UK don t support DV in Check your documentation to see if yours is one of the models that doesn t support it If it is all is not lost it is possible to get an adapter for some models Check digital camcorder magazines to find a list of stockists Where your camera does support to DV in you may find that the first few seconds of your film don t record This is due to your camera starting to record after Windows Movie Maker 2 starts your movie The simplest workaround is to add a blank clip at the start of your movie that lasts as long as the delay mode and If your PC can t find a DV device check it is plugged in and turned on If it is check Device Manager by right clicking My Computer on the Start Menu and choosing Properties gt Hardware gt Device Manager Ensure that your FireWire or IEEE 1394 adapter is correctly identified 2 the mode selection knob is pointing at Play or VCR If it isn t make the relevant adjustment If Ensure that your camera is in VCR mode Check necessary try turning the camera off waiting a few seconds and turning it back on again Yo
6. 13 Bear in mind that the if you have a dual boot handle any files that are larger than conversion is irreversible i Alen nene 4GB This problem may generate the You can reduce the size of the Windows or you have following error message when you finished movie file by saving it at a a a i i f j can connect to your FAT come to saving your movie Movie lower quality setting or by saving 32 partition don t convert file exceeds the FAT32 4 gigabyte smaller sections of your movie at a i a VIEW size limit time You could also reduce the omad Geke To solve the problem you either overall length of your movie by need to reduce the file size or move deleting less important scenes from the save destination to a disk thatis the Timeline If you have an NTFS formatted with the NTFS file system partition on your PC change the If you don t need the current save destination to there Insufficient Disk Space A big movie file might not fit on your hard drive at all If your hard drive is already pretty full you ll stand little chance of fitting a particularly large movie file onto it If your video file is larger than the free space on the drive it simply won t fit whatever you do Besides it is generally not a good idea to fill hard drives completely because a little swap space is always handy In this situation your options are a little limited Try saving the file to a different drive with more free space if possible use Disk Clean
7. Up to free up more space or invest in a You won t squeeze a movie larger larger disk unless you can save the video at lower than 3GB onto this drive whatever resolution or in chunks to CD the file system Windows Movie Maker 2 FocusGuide 115 CFG05 chp_11 24 7 03 NI KONET be 3 24 pm Page 116 D No Such Location Don t be tempted to move or delete source files until you are sure that you won t be using them in your project You won t be able to complete your movie if any original files are MISSING lf a source file has moved you must return it to its original location with its original filename for Windows Movie Maker 2 to recognise it Once it is back in place and has its original name you should have no problem completing the Save Movie Wizard Your source files and your destination need to be accessible he Save Movie Wizard won t complete if the location you specified for the movie file doesn t exist This might happen if you opted to save the file to a removable drive or a drive that uses removable disks such as a floppy disc or a Zip drive Hard drives on USB or FireWire connections are increasingly popular If you use one of these check the connection or in the case of removable disks check that there is one in the drive before trying the wizard again If you are saving to a 116 FocusGuide Windows Movie Maker 2 network drive check th
8. at the computer that hosts the drive is online and working properly You also need to ensure that all your source files are available in their original locations You may remember that Windows Movie Maker 2 doesn t move the video and audio files about during editing it merely remembers the parts of the files that you want to use and when you want to use them It is only when you come to save your movie file that Windows Movie Maker 2 moves the data When you try to save your project as a movie you 1 may get an error message telling you that the wizard cannot complete because your source files have been modified or removed You need to restore these source files before you can continue Click Finish to close the wizard Examine your 2 project carefully If the Storyboard or Timeline contains any clips that display a red cross this means that the source file for this clip is no longer available Right click it and choose Properties to find its location Examine the original location If the file isn t there E try looking for it using the Search utility on the Start Menu Also open the Recycle Bin to see if it s in there If you find it right click the file and choose Restore to return it to its original place CFGO05 chp_11 24 7 03 3 24 pm Page 117 D Troubleshooting 74 Recordable CDs Several problems can turn up when recording video to CD ost problems related to Cb R Drive Gi Properties b t mee TEE
9. mport shorter chunks of video at a time FAT 32 is quite happy handling three 2GB files instead of one 6GB file as long as you have the room Windows Movie Maker 2 FocusGuide 113 CFGO5 chp_11 24 7 03 3 24 pm Page 114 D NI KONET k Camera Not Responding If you can t get your DV camcorder to respond try the following suggestions sually Windows Movie ensure the plugs are in place and Maker 2 can contact a digital turn the camera off and back on camcorder and not only again This is often enough for if your digital video isn t import the video that it contains but Windows XP to recognise the se senna also control the tape to rewind it at connection and enable Windows card to pick up the video the start then play it as the video is Movie Maker 2 to see the camera A a f HN captured This means that you can If these actions don t improve Your DV camera should leave Windows Movie Maker 2 to matters you may need to capture the bake eee ee capture video on its own without video manually Choose Capture standing over it parts of the tape manually in the However things aren t always that Capture Method page of the Video simple Sometimes you may have Capture Wizard You ll then need to connected your camera correctly but cue the tape manually by using the Windows Movie Maker 2 can t see it fast forward and rewind controls on Try this check all connections to the camera a If you ve restarted y
10. ng of attachments and your ISP s email policy If your email program doesn t support automatic attachments choose the Save a copy of my movie on my computer link then manually attach the file and send it You may still run into problems with the size of your attached file as discussed earlier You can solve this by increasing the permitted size of email movies in the Advanced tab of Options but bear in mind that large attachments may be rejected by your ISP or cause problems for your recipient 118 FocusGuide Windows Movie Maker 2 the terms of service carefully and if necessary resave the movie at a lower quality setting You may have difficulty getting the latest list of video hosting providers from the Microsoft website or there may be none available locally At the time of writing Microsoft doesn t list any UK providers but this is likely to change shortly The list is maintained on the Microsoft website so connectivity problems may prevent you from seeing it Check your internet connection and try again later Gea ret sanas apn i ae Fite a beni thaw fl kewe mra aimi ee LIETE NE ed E The size of your movie file is likely to cause most email woes CFG05 chp_11 24 7 03 3 24 pm Page 119 Troubleshooting E Back to DV Issues Troubleshoot problems with recording your video back onto your DV camcorder s long as your camera is correctly connected to your PC it is set
11. o 1 GB of disk s time but if they Automatically eject the CD after writing CFGO05 chp_11 24 7 03 3 24 pm Page 112 D NI KONET k Distorted Video When capturing video pictures can become distorted if the video format changes ost DV camcorders can particular tape the resulting video handle both PAL and NTSC file will appear to suffer from video formats Windows intermittent interference as some If you find the video Movie Maker 2 also has no problem shots will seem normal while others E i dealing with these two video types suffer from distortion consult your camera s However problems can occur if the To overcome the problem you A video format changes part way need to capture video of one format manufacturers website f to find out what is through a camcorder tape When this only at any one time This means Casing eee 20 video is captured the initial format that you will have to opt for manual that you can prevent it from happening again is detected but the rest of the tape is video capture and cue the tape to treated as if it were all recorded in play back each section of video that that format The result is distortion is of acommon format When the of the video picture which starts part format changes stop capturing way through the tape If you have complete the wizard and start over several format changes on a for the rest of the video a Start the Video Capture Wizard as in Chapter 2 but instead
12. our camera and Windows Movie Maker 2 still isn t recognising your video when you ve chosen the Capture the entire tape If you can t receive video automatically option click Back This will return you to via your Firewire connection check to see if it is properly connected Look for your FireWire adapter in Device Manager Right click My Computer on the Start Menu and choose fs Se Now change the option to Capture parts of the tape Properties gt Hardware gt Device Manager the Capture Method page in the Video Capture Wizard 2 Check all your cables again to ensure the behaviour isn t caused by a loose connection manually and continue in the Wizard You now have SSS eI control over the position of the tape 3 Cue the tape using the controls on the camera Once you re at the place where you want to start capturing click Start Capture and press Play on the camera Click Stop Capture once you ve finished importing video and complete the wizard 114 FocusGuide Windows Movie Maker 2 CFG05 chp_11 24 7 03 3 24 pm Page 115 Troubleshooting 74 Files Too Big Saving movie files that are larger than 4GB causes problems on FAT 32 drives s we saw with capturing destination drive to use the FAT 32 video any hard drives or file system you could convert it We partitions that are formatted showed you how to accomplish this with the FAT 32 file system cannot on page 1
13. system of your target drive To convert a FAT 32 partition to et shane aT NTFS close all programs and click Convert a FAT 32 volume to NTFS using a Start gt Run and type CMD into the command line utility open bar Click OK At the command NTFS You will need to enter the If you have a different partition or disk that is formatted using NTFS and you must have a file larger than 4GB import the video file to this location instead prompt type convert E fs ntfs volume label of the partition or where E is the FAT 32 drive or drive You can see this by looking partition you want to convert to up the drive in My Computer E FAT 32 stands for File Allocation Table 32 bit It is the file system used in Windows 98 and Me Windows XP supports the standard A and you may find FAT 32 partitions or hard drives in a Windows XP If you convert a drive from system especially when it is networked with PCs running an earlier A N cant change it back version of Windows again Make sure that no Windows 9x PCs need to FAT 32 cannot handle files larger than 4GB If your imported access the drive and back up your data before video exceeds this limit you will get an error message Weuvprac ed NTFS formatted disks don t have this limit video files are only limited by the size of the disk If you get the file size error message stop capturing video and try again at a lower quality setting If you must capture at high quality i
14. u won t record to a tape that is write protected When you can see the coloured tab at the back of a DV tape recording is permitted When the tab is pushed to the side as in the picture shown here recording is disabled Some video suppliers offer to alter your camcorder to support DV in but such an alteration may invalidate your guarantee Wait until your warrantee expires before choosing a reputable dealer to handle your camera You ll find a number of DV in adapters on offer at the displayed link These don t involve opening up your camcorder so they shouldn t affect your guarantee Take care to choose the right one for your camcorder model Windows Movie Maker 2 Focus Guide www shop21 uk com en gb dept_49 html 119
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