User Guide - The Imaging Systems Group Inc.
Contents
1. appear damaged The toner is low Replace the toner cartridge Horizontal Lines When the interval is about Wipe it lightly with a soft cloth Replace the image drum and spots appear 94mm din the image drum cartridge when it is damaged periodically the green tube is damaged or dirty When the interval is about Open close the top cover and print again 42mm 1 5in there may be foreign particles in the image drum cartridge When the interval is about 87mm 3 5in the fuser unit is damaged has been exposed to light resolved is lightly stained conditions The toner is low Replace the toner cartridge Wipe the LED head with a LED lens cleaner or with a soft letters is smudged cloth Set the correct value of Media Type and Media Weight in when it is rubbed the paper are incorrectly set the menu setup or set one value thicker for Media Weight Set the correct value of Media Type and Media Weight in uniform the paper are incorrectly set the menu setup or set one value thicker for Media Weight Replace the fuser unit 28 Interfaces The iTerra TL1290 has three interface options USB Centronics and network Network 1 2 3 4 DO Enter the printer Menu Scroll down to Admin Setup gt Enter password aaaaaa six lower case a s gt Press Enter Enter the Admin Setup menus gt Enter the Network Setup menu Scroll down to the IP Address menu gt Press Enter gt Enter i2. www isys group com User Guide iSys The Imaging Systems Group Inc Copyright 2009 Table of Contents Ordering Consumable Supplies Safety Information 120 Volt Models 220 240 Volt Models Unpacking and Installation Duplexer Replacing the Fuser Replacing the Transfer Belt Replacing the Waste Toner Bottle Using the Exit Door Loading the printer on the feeder Loading Paper into the Cart Cart Menu Summary Changing Settings Menu Options Printer Menu Summary Using the Printer Menu Changing Settings Buttons and Lights Display Panel Messages Menu Functions Information Status Information Configuration Information Help Mode Changing Paper Media Settings Media Weight Individual Print Jobs All Print Jobs Defaults Reset to Factory Defaults Maintenance Cleaning the LED Heads Cleaning the Paper Tray Feed Rollers Error Messages Help Button Cart Menu Error Messages Paper Jams Tray Side Cover Printer Side Cover Printer Top Cover Avoiding Paper Jams Dealing with Unsatisfactory Printing Interfaces Driver Installation Warnings and Precautions Cutter Blade TL1290 Printer Cart Printer and Feeder Cable Features and Specifications Printer Specifications Features Limitation of Liability Material Safety Data Sheet ITerra TL1290 Warranty iSys is an ISO 9001 Registered Firm Thank you for selecting the iTerra TL1290 iSys will make every effort to assist you with operation of your new printer
3. Admin Setup Password Protected e Various Network Setups Print Information e Printer amp Network Configurations e Print Demo Page eLists etc Menus e Set the size weight and type of media for the various feed trays Calibration e Density adjustments e Print Setup e PS and PCL Setups e IBM and Epson Setups e Color Setup e Memory and Flash Memory Setups e HDD and System Setups e Reset Save Restore Settings Print Statistics Password Protected e Registration e Color tuning NOTE The default Password is 0000 Using the Printer Menu The steps involved in using the menus are typically as follows 1 Ensure that the display panel indicates that the printer is ready to print 2 Enter User menu mode by pressing either the Enter button or the Up arrow or Down arrow button and press the latter two repeatedly until the desired menu is highlighted in the displayed list 3 Press the Enter button to select this menu 4 Press the Up arrow or Down arrow buttons repeatedly until the desired Item is highlighted 5 Press the Enter button to select this Item 6 Press the Up arrow or Down arrow buttons repeatedly until the desired Value is highlighted 7 Press the Enter button to select this Value If you are setting a parameter ensure that an asterisk appears beside the selected parameter Value 8 Press the Online button to exit menu mode and return to the ready to print status Refer to the s
4. It is our sincere desire that your ownership experience meets your highest expectations This user guide is provided to help you easily install and operate your new printer It contains important information on the features and functions of the iTerra TL1290 Need Help If you require additional assistance or information please contact the iSys Technical Support team at iSys The Imaging Systems Group Inc 911 28th Street N E Calgary AB T2A 7X1 Canada Toll Free in North America 1 800 415 4797 Phone 403 204 5212 Fax 403 204 1971 E mail support isys group com THE INFORMATION CONTAINED IN THIS DOCUMENT IS SUBJECT TO CHANGE WITHOUT NOTICE EXCEPT AS PROVIDED BY LOCAL LAW THE IMAGING SYSTEMS GROUP INC ISYS MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ISYS SHALL NOT BE LIABLE FOR ERRORS CONTAINED HEREIN OR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THE FURNISHING PERFORMANCE OR USE OF THIS MATERIAL Trademarks Centronics is a trademark of Centronics Data Coro Veratec is a Trademark of Xerox Corp WARNING A WARNING indicates the potential for personal injury CAUTION A CAUTION provides additional information which if ignored may result in equipment malfunction damage or personal injury NOTE A NOTE indicates special attention is required This Symbol indicates an area o
5. Use only the power cable supplied Using a power cable not intended for this product may lead to fire or electric shock To avoid risk of fire and electric shock do not use the power cable supplied with this product for any other electrical equipment KA If you do not connect the power cord or any other cables only as directed in the User s Guide this may result in a fire It is recommended that the machine is switched off prior to opening covers otherwise there is a risk of electric e202 00e shock i before touching irre fs ansk of re Eng the mains connector and contadyouriSysr a a Wom 1e pod B there is a risk of fire Unplug the mains connector and contact your iSys NS A mains connector and contact iSys XO If any liquid for example water is allowed to enter the product there is a risk of fire Unplug the mains connector A and contact your iSys Kest Do not place containers containing liquid on the product as electric shock fire and or injuries may occur i amp L If any foreign objects for example clips are allowed to enter the product there is a risk of electric shock fire and or injury Unplug the mains connector before removing the object Do not introduce foreign objects into the ventilation holes or operate this product with any covers open or doors removed as electric shock fire and or injuries may occur Do not use an extremely flammable spray near the product as the product contains h
6. the agreement reached between The Imaging Systems Group Inc and the purchaser The Imaging Systems Group Inc shall not be liable for any special direct or indirect incidental consequential exemplary punitive or any similar or other damages of any nature suffered by the purchaser whatsoever including without limitation loss of use or lack of availability of the purchaser facilities including its computer resources and any stored data loss of profits or revenue or other commercial loss or any claim for contribution or indemnity in respect of any claims against the purchaser regardless of whether The Imaging Systems Group Inc has been advised of the possibility of such damages The Imaging Systems Group Inc 911 28 Street NE Calgary Alberta Canada T2A 7X1 Phone 1 403 204 5200 Fax 1 403 204 1971 Toll Free 1 866 415 4797 e mail support isys group com www isys group com 40 Material Safety Data Sheet Emergency First Aid Procedures Toner inhaled Remove person to fresh air If necessary seek medical attention Toner swallowed ingested Never give anything by mouth to an unconscious person If possible rinse out mouth and give several glasses of water to drink If symptoms persist seek medical attention Toner gets in the eyes Flush eyes with large quantities of cool water for 15 minutes keeping the eyelids open with fingers If necessary seek medical attention Toner gets on the skin Wash toner off the skin
7. unload and feed errors If the cart menu displays errors 10 to 19 check the media path and ensure that the media is loaded into the printer correctly also ensure that the media is located under the media sensors If the cart menu continues to display this error remove all media and reboot the printer Errors 20 to 29 Swing Errors If the cart menu displays errors 20 to 29 check the media path and ensure that the media is loaded into the printer correctly also ensure that the media is located under the media sensors If the cart menu continues to display this error remove all media and reboot the printer Errors 30 to 39 Cutter Errors If the cart menu displays errors 30 to 39 check the media path and ensure that the media is loaded into the printer correctly If the cart menu continues to display this error reload the media and ensure all the proper settings have been set If you still receive an error message please contact iSys Service Support by phone 1 866 415 4797 or by email support isys group com Paper Jams If you are experiencing frequent paper jams check the following items e Is the printer level e Is the media you are using within specification Media that is too light or too heavy will often cause jams e Are the settings printer and driver appropriate for the media being used e Do not use creased or curled media e Remove the media from the tray Fan and align the stack Replace the media e Clean the fe
8. AW Port 9100 Device 172 158 192 14 Port Marne IF_172 158 192 14 Adapter Type Generic Network Card To complete this wizard click Finish Completing the Add Standard TCP IP Printer Port Wizard gt Press Finish 33 STEP 10 Add Printer Wizard Install Printer Software The manufacturer and model determine which printer software to use Select the manufacturer and model of your printer IF your printer came with an installation disk click Have Disk IF your printer ts not listed consult pour printer documentation for compatible printer software Manufacturer Printers Select Have Disk STEP 11 Install Printer Software The manufacturer and model determine which printer software to use it i i F ee Install From Disk Insert the manufacturer s installation disk and then make sure that the correct drive is selected below Cancel Copy manufacturer s files from Select Browse gt Locate and select the TL1290 Driver gt Press Ok gt Press Next 34 STEP 12 Add Printer Wizard Install Printer Software The manufacturer and model determine which printer software to use F Select the manufacturer and model of your printer IF your printer came with an installation disk click Have Disk IF your printer 18 not listed consult your printer documentation for compatible printer software Printers sve Terra TL1290 is This driver is not digitally signed Windows Update Tell me
9. ECT Adjustments TOF Sensor allows you to adjust the sensor when troubleshooting Your printer has been configured at the factory to sense low black density I marks so adjustment is not normally required If you feel you need to make adjustments to the sensor please contact an iSys certified technician and you will be walked through the process CAUTION Careful consideration must be taken when you are to make these changes gt Page 3 Control Panel Exit UP T DOWN L SELECT Control Panel LCD Contrast Allows you to select from 1 8 the contrast of the lighting on your display Different environmental operating conditions may require this setting to be adjusted Sound Options Allows you to set your error sounds by time 30 sec 5 sec or Off When sound audible is active press any front panel key and beeping will stop Firmware Upgrade This allows you to upload a firmware file provided by iSys The Imaging Systems Group Inc from your host computer Options are Upload File Yes No Instructions and new firmware will be posted on the website www isys group com You will normally be notified by iSys The Imaging Systems Group Inc if updating is required 18 Printer Menu Summar Configuration e Page Count Supplies Life e Network and System Settings etc Print Secure Job Password Protected Appears only if the Hard Disk Drive HDD e Print out confidential documents downloaded to the HDD
10. aler s name and both the model and serial number PID s of the Product must accompany any request or claim for work to be performed under this Limited Warranty Additional information on obtaining service under this Limited Warranty or for obtaining Extended Warranty coverage contact iSys The Imaging Systems Group directly at 866 415 iSys 4797 or at 403 204 5200 iSys will repair or at its option replace at no charge any defective component s of the Product for 550 000 feet or six months from the date of purchase whichever comes first This Limited Warranty extends to the original purchaser only This Limited Warranty does not extend to consumable items TO THE EXTENT ALLOWED BY LOCAL LAW THIS WARRANTY IS EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND THE IMAGING SYSTEMS Corporate Headquarters GROUP INC SPECIFICALLY DISCLAIMS ANY IMPLIED iSys The Imaging Systems Group Inc WARRANTIES INCLUDING BUT NOT LIMITED TO yy 911 28 Street NE Calgary AB T2A 7X1 WARRANTIES OF MERCHANTABILITY FITNESS FORA i PARTICULAR PURPOSE AND QUALITY SATISFACTION www isys group com THE WARRANTY TERMS CONTAINED HEREIN EXCEPT 1 866 415 iSys 4797 TO THE EXTENT LAWFULLY PREMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO APPLICABLE STATUTORY RIGHTS USE OF THE PRODUCT CONSTITUTES ACCEPTANCE OF THIS WARRANTY 42
11. amage the guards 2 When finished close the top cover Cleaning the Paper Tray Feed Rollers STEP 1 STEP 2 0 Tae TF Sill DC MAR 2 ws LE NUF Y Remove items such as wrist watches or bracelets so If a hard disk drive is installed in the printer press and they do not catch in the mechanism hold the Shutdown Reset button on the control panel for 3 seconds and wait for the display to tell you it is okay to turn off the printer Otherwise go to the next step STEP 4 Turn the printer off Open Tray 1 side cover and pull out the paper guide plate STEP 5 STEP 6 22 Gaining access through the gap left by Tray 1 wipe the 3 paper feed rollers 2 with a soft cloth lightly moistened with water Turn on the printer Error Messages Help Button Your printer has a built in help system When an error message appears on the display press HELP The display shows information that will help you correct the error Use the V key to move down through the Help information Cart Menu Error Messages 23 Errors 1 to 9 Emergency Stop Control PCB Internal Errors lf the cart menu displays errors 10 to 19 ensure that all doors on the cart are closed completely and ensure that the media is loaded into the printer correctly also ensure that the media is located under the media sensors If the cart menu continues to display this error remove all media and reboot the printer Errors 10 to 19 Media load
12. cm x 59 69cm x 118cm 3121bs 142kg 20 to 60 RH non condensing Features While printing at 4 75 per second the iTerra TL1290 maintains its vibrant wide spectrum color Easy to operate fast learning curve Jobs consistently start on the correct fanfold sheet Nonstop imaging and high utilization rate Cuts between print jobs without operator intervention Produces many copies quickly Unattended operation Print 12 9 wide format well log prints Simple to use color LCD front operator panel High resolution and color provide an unbeatable image quality High speed data processing allows jobs to print fast 39 Limitation of Liability The Imaging Systems Group s total liability to the purchaser or to any third party for damages from any and all causes whatsoever regardless of the form of action whether in contract or in tort including negligence and any infringement of proprietary rights or any misappropriation or unlawful use of any proprietary rights or property of any third party shall in the aggregate be limited to purchase price actually paid by the purchaser for the product relating to the damages The limitation of liability provisions of this agreement reflect an informed voluntary allocation of the risks known and unknown that may exist in connection with the provisions of the goods and services provided hereunder by The Imaging Systems Group Inc and that such voluntary risk allocation represents a fundamental part of
13. e Administrator menu accessed by pressing the Enter button for more than 2 seconds while turning on the printer power supply including Restart Available to administrator level users Restricts the changes that general users can make via the user menus e System maintenance menu accessed by pressing the Up arrow and Down arrow buttons together for more than 2 seconds while turning on the printer power supply including Restart Available to support staff to allow printer configurations and special functions to be set Configuration Information Configuration information displays printer configuration information such as internal firmware versions Menu options at each level can be scrolled through by moving the highlight with the Up arrow Down arrow buttons and a highlighted option at that level can be selected by pressing the Enter button When the lowest level menu has been selected you can change the setting for that menu by selecting the required highlighted value from a list or by entering a numeric value In other cases you can display or print configuration information Help Mode When an error has occurred press the Help button Information displays that will help you correct the error Changing Paper Media Settings Wrong media settings can cause e Poor quality printing e Flaking e Damage to the printer Media Weight The default media weight setting for all trays is AUTO Individual Print Jobs lf you are using special m
14. ection entitled Getting started on page 41 and Appendix B Menu system on page 107 for examples of using the menus Buttons and Lights e Shutdown Restart button Hold down for more than 2 seconds for a soft shutdown You can then press this button again for a restart or use the Power switch to turn off the printer completely e Ready light On indicates ready to print Flashing indicates processing print data Off indicates unable to receive data offline e Attention light Off indicates normal operation Flashing indicates error s present but printing can continue On indicates error s present and printing cannot continue e Display panel Displays status and setup information for the printer and user help information in your chosen language e Up arrow button Enters menu mode and enables upward movement through the displayed list of menu items 19 e Down arrow button Enters menu mode and enables downward movement through the displayed list of menu items e Back button Returns to the previous higher level menu item e Enter button Enters menu mode and selects the menu item highlighted in the display panel e Online button Switches between online printer ready to receive data and offline printer not ready to receive data e Cancel button Cancels current print job e Help button Provides additional textual or image data to supplement what is displayed on the display panel Display Panel Messages MESSAGE COMMENT pessa to Pri
15. ed Use appropriate media Decurled media can be used Your print media sheets are not aligned with Remove the sheets jog them into alignment and reload them each other Y our print media is not aligned properly in the Adjust the paper stop and paper guides of the tray or the paper tray manual feed guide on the MP Tray to align the media properly Dealing with Unsatisfactory Printing SYMPTOMS POSSIBLE CAUSES STEPS TO TAKE Vertical white lines The LED head is dirty Wipe the LED head with a LED lens cleaner or with a soft can be seen on the cloth printed page present in the image drum image drum cartridge is dirty fading vertically cloth The toner is low Replace the toner cartridge The paper is not suitable for Use recommended paper the printer Printing is light The toner cartridge is not Reinstall the toner cartridge properly seated The toner is low Replace the toner cartridge The paper is moist Use paper stored in proper temperature and humidity conditions The paper is not suitable for Use recommended paper the printer Set a proper value for Media Weight and Media Type in are inappropriate the menu setup or set one value thicker for Media Weight Partially faded Paper is moist or dry Use paper stored in proper temperature and humidity images White conditions spots and lines appear in solid printing Vertical lines The image drum cartridge is Replace the image drum cartridge
16. ed rollers see page 22 Tray Side Cover STEP 2 Hold the tab turn paper guide outward Squeeze the catch and open cover 24 STEP 3 F AN FUT 4 hehe i gf Es STEP 2 Pull release lever and open side cover STEP 3 B 25 Printer Top Cover STEP 2 WARNING Be careful not to touch the fuser unit which may be hot after printing If the fuser unit is hot wait until it cools before attempting to remove any jammed paper Squeeze top i N cover handle A im ale iste VA Dy it f AU AL A i i HA Squeeze basket handle and raise drum basket STEP 5 STEP 6 Pull up jam release levers to release 3 H Tri th paper lock lever to lock fuser unit 26 STEP 7 S Open the Open side cover face up stacker paper exit STEP 9 Close image drum basket 7 E fo Hy i 7 Close side cover and then face up stacker STEP 11 Avoiding Paper Jams The following table summarizes possible causes of paper jams and suggests ways of avoiding them SUGGESTED REMEDY POSSIBLE CAUSE SUGGESTED REMEDY The printer is not level Place the printer on a steady level surface Your print media is too light or too heavy Use appropriate media Your print media is damp or charged with static Use media that has been stored in appropriate temperature and electricity humidity conditions 27 Your print media is creased or curl
17. edia for only one print job you can adjust the media settings in the driver Load the media in the appropriate tray usually the MP tray In your application click File Print and adjust the media settings as necessary All Print Jobs Defaults Boo 1 Press Enter 2 V key Menus Press Enter 3 With Tray Configuration highlighted press Enter 4 V key tray to be configured Press Enter 5 Use the V and Enter keys to scroll through the submenus and to make your setting changes 6 Press ON LINE to exit the Menu Mode Reset to Factory Defaults 1 Press Enter 2 Use the V key to scroll down to Admin Setup Press Enter Enter Password appears 3 Use the A and V keys to set the first digit in the password Press Enter NOTE The default Password is 0000 4 Repeat the previous step until all four digits of the password are entered 5 Press Enter 6 V key Settings Press Enter 7 Highlight Reset Settings Press Enter 8 Press Enter The printer resets and goes back to the Ready to Print state 21 Maintenance Cleaning the LED Heads Clean the LED heads e Any time you replace a toner cartridge e If printing is showing signs of faded images white stripes or blurred letters Open the top cover Use the LED cleaner provided with the toner cartridges or a soft lint free cloth to gently wipe each of the four heads 1 Move the cleaner as shown using a fresh section for each pass Be careful not to d
18. en spilled into the product or the product has been exposed to water The product has been dropped or the cabinet is damaged The product does not function normally when you are following the operating instructions 220 240 Volt Models This product has been carefully designed to give years of safe reliable performance As with all electrical equipment however there are a few basic precautions that should be taken to avoid injury or damage As Ensure this and all other documentation is both read carefully and retained for future reference Ensure all warning and instruction labels on the product are read understood and followed in order to prevent any risk of injury a This product may be heavy Please check the weight of the product and take all necessary precautions to prevent the risk of personal injury The product must be placed on a flat solid surface strong enough to support its weight to prevent any risk of injury l Ensure that there is adequate ventilation all around the product to prevent overheating and any risk of fire Ay Keep the product away from direct heat sources such as radiators and out of direct sunlight to prevent any risk of 1 overheating The power supply required for this product is 220 240 VAC 50 60 Hz For any DC powered product the figures are 9 6 31 2VDC 4 1 8A Refer to your product s rating label on the machine for full power rating details Ensure that you have a suitable power supply before co
19. es to release them Dispose of it in accordance with local regulations WARNING Do not incinerate the used transfer belt It may explode and cause a fire hazard STEP 7 E STEP 8 A Unpack the new transfer belt grasp the blue handles and Push down on the belt latches to lock the new belt in lower the left side of the belt into the printer fitting the place pins into the guides at the front and back then lower the right side 11 STEP 9 _ Open the door and remove the waste toner bottle STEP 10 L 1 Close the top cover 2 Turn the Printer on Follow the instructions on the label to ensure proper disposal 12 Loading the printer on the feeder STEP 1 167 51bs hhh To properly align the pins with the printer align the printer flush with the back and left sides of the cart Place the printer down level on the cart 13 Loading Paper into the Cart The image above shows the black sliders Set the black sliders to the correct paper width STEP 3 Place the box into the printer Ensure that the iMark is located at the back and left side of the box NOTE To ensure that the paper feeds smoothly we recommend that the box fold adjacent to the orange feed roller is removed gt Page 1 Media Management Exit UP T DOWN 4 SELECT In the cart menu under Media Management select the correct paper size The paper guide will automatically change its position to the correct paper size Yo
20. f possible concern due to static discharge into the circuitry When you see this symbol in the manual please observe proper precautions to minimize damage to circuitry ILLUSTRATIONS Illustrations and components are representative only Your unit may differ slightly from those pictured in this document Ordering Consumable Supplies Using non Qualified TL1290 media and consumables will void the printers warranty e Reach iSys toll free by phone at 1 866 415 4797 within North America or 1 403 204 5200 globally Reach iSys by fax at 1 403 204 1971 All prices in US dollars Credit Cards accepted Sales tax and shipping and handling are added where applicable An iSys purchase can be used to order products directly if the order value is over 500 excluding freight and taxes and if you have been approved for credit Paper Media SS Park Number Case of 6000 Sheets WLFF2000HWHB Toner Cartridges Fusers Voltage iSys Part Number 230 Volt WL1 Fuser230 120 Volt WL1 Fuser120 Transfer Belts iSys Part Number Transfer Belt WL1 Belt Waste Bottle iSys Part Number Case of 12 WL1 WBT Safety Information 120 Volt Models Your iSys product has been carefully designed to give you years of safe reliable performance As with all electrical equipment there are a few basic precautions you should take to avoid hurting yourself or damaging the product e Carefully read the provided setup and operating instructi
21. he wizard and then plug the printer s cable into your computer or point the printer toward your computer s infrared port and turn the printer on Windows will automatically ingtall the printer for you To continue click Next Back Next gt Cancel Welcome to the Add Printer Wizard gt Press Next 30 STEP 4 Add Printer Wizard Local or Network Printer The wizard needs to know which type of printer to set up Select the option that describes the printer you want to use Local printer attached to this computer Automatically detect and install my Plug and Play printer CA network printer or a printer attached to another computer i vo To set up a network printer that is not attached to print server 1 use the Local printer option CNE Select Local printer attached to this computer gt Press Next STEP 5 Add Printer Wizard Select a Printer Port Computers communicate with printers through ports Select the port you want your printer to use fF the port is not listed you can create a new port Use the following port Create a new port Type of port Standard TCP IP Port v Select Create a new port Type of port gt Standard TCP IP Port gt Press Next 31 STEP 6 Add Standard TCP IP Printer Port Wizard Welcome to the Add Standard TCP IP Printer Port Wizard ou use this wizard to add port for a network printer Before continuing be s
22. here paper catcher is placed 2 Close the paper tray c 2 Align tabs on catcher in notches on printer 3 Press down until catcher is fully seated STEP 18 STEP 19 1 Insert the power cable In order to reduce electromagnetic interference noise 2 Turn the printer ON that interferes with TVs or other appliances you must place the included ferrite core on the network cable 1 Loop the cable as shown placing the core about 1 inch from the connector on the printer end Note The network cable is not provided 2 Connect the network cable between the printer and the Ethernet hub or router Install the parallel cable if used Note Install the printer software BEFORE connecting the USB cable STEP 1 STEP 2 NL Operate inverter unit Press duplex cover release lever and separate from printer button and open Cover Use levers to remove Duplexer STEP 10 cv ag z a o D g OO Jc EL D f rsf ff Uo fe TE FHH Replacing the Fuser Turn off the printer NOTE If the hard disk drive is installed in your printer press the SHUTDOWN RESTART button for several seconds before turning the printer off STEP 2 Open the top cover CAUTION The fuser is very HOT after the printer has been printing Be careful not to touch it 10 STEP 3 STEP 4 2n Cr ES ai d m b Remove the four image drums toner cartridge units and place them on a flat surface STEP 5 Lift the transfer belt latch
23. igh temperature parts that may Switch the product off before cleaning to prevent any risk of injury Clean using a damp cloth Do not use liquid or of injury Do not carry out any operations on the product that are not specified in the User s Guide This may result in electric shock fire and or injury Do not touch the battery if one is fitted to the product There is a risk of explosion if the battery is replaced by an incorrect type The product battery should not require replacement during the life of the product Do not throw toner cartridges or image drum cartridges into a fire as you may receive burns from a dust explosion After installing additional memory hard disk drive or any other internally fitted option any covers removed or doors opened must be closed or replaced and secured to prevent risk of fire _ The acoustic noise of this product is less than 70 dB A as measured in accordance with EN ISO 7779 OD OM C The operating condition range for your product is 10 to 32 C and 20 to 80 RH Operation of the product outside this range could result in damage to the product If a scanner finisher etc is fitted exercise care when moving these items so as to avoid risk of entrapment or personal injury If the product is installed on a cabinet or high capacity feeder ensure wheel locks are applied once placed in final position for use to prevent risk of movement or injury eddoeedo Unpacking and Installati
24. n the IP address Use the UP DOWN arrow keys to choose the number Hit Enter to move right to the next Column Why an asterisk symbol appears the IP address has been saved Hit Back to exit Scroll down to the Subnet Mask menu gt Hit Enter gt Enter the Subnet Mask Hit Back to exit Scroll down to the Gateway Address menu gt Hit Enter gt Enter the Gateway Address Driver Installation STEP 1 EL Microsoft Update Programs Documents Control Panel Settings Lei Network Connections Search iS Printers and Faxes Help and Support of Taskbar and Start Menu RUN Shut Down se Ea liv F Go to Windows Start gt Settings gt Printers and Faxes 29 5 Printers and Faxes File Edit View Favorites Tools Help VW Par D fs Search Folders fis Address Printers and Faxes See Also 2 Troubleshoot printing Get help with printing Other Places G Control Panel 3 Scanners and Cameras 2 My Documents te My Pictures 4 My Computer Details Select Add a Printer on the Left hand side of the window gt Press Next STEP 3 Add Printer Wizard Welcome to the Add Printer Wizard This wizard helps vou install a printer or make printer connections you have a Plug and Play printer that connects L through USE port or any other hot pluggable port such as IEEE 1394 infrared and so on you do not need to use this wizard Click Cancel to close t
25. nnecting the product If in doubt contact your dealer or check with your local power provider Ensure both the product and mains power switches are in the OFF position before connecting the AC power cable Do not connect or disconnect the power plug with a wet hand as this may cause electric shock Always hold the power plug to connect disconnect the power cable to from the mains socket Unplugging by pulling on the cable can cause fraying and may lead to fire or electric shock This product has an earthed plug as a safety feature and will only connect to an earthed socket Do not attempt to defeat the earthing or there is a risk of fire or shock If using an extension cable or power strip ensure that the total current rating amperes of all connected equipment is less than the maximum rating of the extension cable power strip or wall outlet If the product is already supplied with a fitted power strip then no additional power strip or extension cable should be used to connect to the mains wall outlet Otherwise fire or shock may occur Ensure the power cable is routed so as not to be damaged or cause a trip hazard If the cable becomes frayed or damaged replace it immediately to prevent any risk of shock Do not twist constrict or knot the power cable as this can cause overheating which may lead to fire or electric shock Ensure the power socket to which the product is connected is easily accessible at all times and not obstructed
26. nt Your printer is online and ready to print Printing tttttt Your printer is printing and paper is currently being fed from tttttt where tttttt identifies a tray tttttt Near End The paper supply in the tray identified by tttttt will run out soon The remaining toner of color cccccc is running low The fuser unit is nearing the end of its working life Change Fuser Unit The fuser unit has reached the end of its working life and has to be changed The Inverter unit has been separated from the and all Finisher functions are disabled Finisher Inverter is an optional accessory Press ONLINE Button warning Change Paper in tttttt There is a mismatch between the media in the tray and print data Load media of size mmmmmm mmmmmm and type pppppp into tray tttttt The message may remain for some time pppppp after you have closed the tray You can have the printer ignore this error for the Press ONLINE button current print job by pressing the ONLINE button You can access help details by Please see HELP for details pressing the HELP button Install Paper tttttt The printer has tried to take paper from an empty tray Load media of size mmmmmm mmmmmm into tray tttttt The message may remain for some time after you have closed the tray Please see HELP for details You can access help details by pressing the HELP button tray tttttt is correctly located or put tray tttttt loaded with paper back into the printer Open Cover Paper Remains Additional
27. on Check components 1 Printer 2 Light shield bags paper tray media labels LED lens cleaning pad 3 Power Cable 4 Ferrite Core 5 CD includes User Guide warranties and Drivers 6 Toner Cartridges STEP 1 STEP 2 31 49in 167 5lbs Lift printer and Le on a LEA NOTE See page 13 for instructions on how to properly place the printer on the cart 1 Lift the operator panel a open front cover b remove tape c 2 Close the front cover and adjust the operator panel d STEP 6 STEP 7 Ft i OY E 1 j e 1 Remove colored locks b 2 Remove tape then remove colored seals a NOTE Be sure all tape is removed from image drum cartridges STEP 11 1 Shake toner cartridge from side to side to distribute Align the notch on the end of the toner cartridge with the toner a tab a in the image drum and then lower the toner 2 Remove sealing tape from toner cartridge bottom b cartridge into the image drum Press down to make sure it is seated correctly STEP 12 STEP 13 Et I a JD 9 E A ch WA I 7 i 1 Pull out the paper tray a 2 Remove the colored shipping retainer b 3 Insert the appropriate media size label c This is helpful if optional trays are installed STEP 16 STEP 17 igin 1 Set guides a b to paper size Make sure the paper Install the paper catcher guides are snug against the paper 1 Lift cover w
28. ons Save all provided documentation for future reference Read and follow all warning and instruction labels on the product itself Unplug the product before you clean it Use only a damp cloth do not use liquid or aerosol cleaners Place your product on a firm solid surface If you put it on something unsteady it may fall and be damaged If you place it on a soft surface such as a rug sofa or cushion the vents may be blocked causing the product to overheat e Protect your product from overheating Make sure no obstructions block the openings of the product Do not put the product on or near a heat source such as a radiator or heat register Keep the product out of direct sunlight e Always use this product in a well ventilated area Allow enough room around the product for adequate ventilation and easy access to the paper trays If you put the product in any kind of enclosure make sure the enclosure is well ventilated e Do not use your product near water Do not spill liquid of any kind into it e Be certain that your power source matches the rating listed on the back of the product If you are not sure check with your dealer or with your local power company e Do not connect this product to an uninterruptible power supply UPS e Your product has a grounded three prong plug as a safety feature This plug only fits into a grounded outlet If the plug does not fit the outlet may be an older non grounded type Contact an electrician
29. paper has been detected after a paper jam has been cleared Open tttttt tttttt side cover to check for additional paper You can access help details by pressing the Please see HELP for details HELP button Check Image Drum Check that the image drum of color cccccc is correctly installed You can access help CCCCCC details by pressing the HELP button Please see HELP for details Menu Functions Information There are four types of display panel message e Status information Menu functions information Configuration information Help information Status Information Status information is associated with three printer states e Inthe Information state such as idling or printing the printer is able to process print jobs e Inthe Warning state the printer has encountered some minor problem but is still able to process print jobs e Inthe Error state the printer has encountered a problem and cannot continue printing until the user has intervened and removed the cause of the trouble The top two lines of the display panel show the printer status The bottom of the display panel normally shows a bar chart of the toner usage Menu Functions Information There are three types of menu functions information e User menus accessed by pressing the Enter button Up arrow or Down arrow button on the control panel These menus are available to the general user to make various settings that are used in the running of the printer 20
30. se from interruption or error in the operation of the Product iSys does not warrant defects malfunctions and or failures which in its opinion result from conditions of improper use abuse neglect operation outside the published environmental specifications improper site preparation and maintenance the use of unqualified or unauthorized media papers films toners inks fusers or belts inadequate preventative maintenance unauthorized modifications or unauthorized maintenance Such conditions shall render this warranty void and otherwise release iSys from its liability under this Product warranty Consumables are non warranty items All product returned to factory must be accompanied by an RMA number obtained by calling the iSys Service Department at 403 204 5200 Shipping and handling charges to vendor for repair are the sole responsibility of the customer iSys will cover shipping charges on the return of the repaired unit for the term of the warranty as stated above Shipping will consist of Standard Shipment level or Best Effort Accelerated or Premium Shipping Service is available but costs will be fully born by customer Any international duties and taxes payable on transporting the repaired unit across international borders will be the responsibility of the customer The TL1290 Printer is a Canadian made product and therefore falls under the import export laws of NAFTA A written receipt for the Product showing the date of purchase de
31. t press offline Press Menu far right button Use the Arrow buttons to move up amp down through menu items Press Select 3 To choose a selection press Select you will see a pointer on the left margin that will blink Press up or down arrow to change options Press Deselect to save changes blinking will stop 4 To Exit scroll down to exit then select If at any time you need to re boot the printer without turning the unit on and off by the rear power switch press and hold the middle button for gt 2 seconds Printer will go into soft power off mode Press middle button again holding for gt 2 seconds and printer will perform reboot sequence 16 Menu Options gt Page 1 Media Management Exit UP T DOWN 4 SELECT Media Management Media Type Selecting this allows you to change the media type You may choose from 6 options Media Type 1 Media Type 2 Media Type 3 Media Type 4 Media Type 5 Media Type 6 Media Size 8 50 W x 6 25 L Media Weight Light Media TOF Bottom Media Size 8 75 W x 6 25 L Media Weight Light Media TOF Bottom Media Size 9 00 W x 6 25 L Media Weight Light Media TOF Bottom Media Size 12 00 W x 8 50 L Media Weight Light Media TOF Bottom Media Size 12 50 W x 8 50 L Media Weight Light Media TOF Bottom Media Size 12 90 W x 8 50 L Media Weight Light Media TOF Bottom 17 gt Page 2 Adjustments Exit UP 7 DOWN J SEL
32. test page Do vou want to print test page Yes No Select Yes or No to print a test page gt press Next STEP 17 Add Printer Wizard Completing the Add Printer Wizard ou have successfully completed the 4dd Printer Wizard ou specihed the following printer settings Name sus iT era TL1290 Share name iSys Terra TL1290 Fort IF_172 158 192 14 Model sus Tena TL1290 Default Tes Test page es Location Comment To close this wizard click Finish Completing the Add Printer Wizard gt press Finish 37 STEP 18 a1 Completing the Add Printer Hardware Installation A The software vou are installing for this hardware Printers has not passed Windows Logo testing to venty its compatibility with Windows XP Tell me why this testing is important Continuing your installation of this software may impair or destabilize the correct operation of your system either immediately or in the future Microsoft strongly recommends that you stop this installation now and contact the hardware vendor for software that has passed Windows Logo testing Continue Aria STOP Installation If this message appears after installing the driver gt Select Continue Anyway Warnings and Precautions Cutter Blade AT TL1290 Printer Cart 38 Printer and Feeder Cable Features and Specifications Printer Specifications 23 7 x 23 5 x 46 5 60 2
33. the most relevant level to potential human exposures Exposure Limits ACGIH TLV o Inhalable Particulates 10 mg m3Respirable Particulates 3 mg m3 Irritancy Not available Sensitivity Not available 41 iTerra TL1290 Warranty iSys The Imaging Systems Group Inc iSys warrants the TL1290 Product to be free from defects in materials and workmanship and will remedy any such defect according to the terms of this Limited Warranty iSys warrants the Product to be free from defects in material and workmanship occurring under normal usage within the normal operating range and duty cycles specified If the iSys Customer Service Representative Department receives notice of such defects during the warranty period iSys at its option and within a reasonable time will repair or replace the defective Product A certified iSys service representative shall perform repairs and such repairs at the option of iSys may be performed at the customer site a dealer site a service depot or the factory Replacement Product at the option of iSys may be either new or equivalent in performance to new Delivery is defined by a signed and dated receipt from the original carrier or iSys dealer delivering the Product or down time for repair and replacement iSys does not warrant the operation of the Product to be uninterrupted or error free iSys assumes no liability for and holds itself harmless against any claims of consequential costs or damages which may ari
34. to have the outlet replaced Do not use an adapter to defeat the grounding e Install the product near an easily accessed power outlet e Avoid damaging the power cord Do not put anything on it or place it where it will be walked on If the cord becomes damaged or frayed replace it immediately e f you are using an extension cord or power strip with the product make sure that the total of the amperes required by all the equipment on the extension is less than the extension s rating The total ratings of all equipment plugged into the outlet should not exceed 15 amperes e Do not poke anything into the ventilation slots of the product You could get an electrical shock or cause hazardous electrical arcing which could cause a fire e Aside from the routine maintenance described in the documentation do not try to service the product yourself Removing the cover may expose you to shocks or other hazards e Do not make any adjustments other than those outlined in the documentation You may cause damage that will require extensive repair work The provided documentation explains how to get your product serviced by qualified iSys technicians If anything happens that indicates that your product is not working properly or has been damaged unplug it immediately and follow the procedures in the provided documentation for having your product serviced Here are some of the things to look for The power cord or plug is frayed or damaged Liquid has be
35. u may manually change paper size in the guide menu It is optimal to leave 1 32 on each side between the paper and the guide STEP 4 Feed the paper over the guide 14 STEP 5 PPTETIILI LT LL T ATETLETLTATRO Te Te 3 Gently pull the paper downwards and feed the paper underneath the orange roller STEP 7 Take up the tension on the paper by gently pulling it downwards Ensure that the paper tension is even on both sides Be careful not to pull the paper out completely STEP 6 Open the Plexiglas paper loading door and remove the top piece of fanfold paper at the perforation place the paper three quarters of the way up the path so that the paper has covered the paper sensors completely Close the red guides on the each side of the paper and close the bottom guide Close the Plexiglas paper loading door STEP 8 While taking up the tension on the paper close the guide 15 STEP 9 STEP 10 To load the paper press the load button Open the cutter door and while using caution carefully on the cart menu remove the piece of cut paper Close the cutter door CAUTION Do not place hands inside machine while printing Keep hands away from the cutter blade STEP 11 Close both of the cart doors The printer will not print until all doors are closed and the cart menu displays idle Do Not open any printer doors while printing Cart Menu Summary Angine Menu Settings To use the Menu you must firs
36. ure that 1 The device is turned on The network i connected and configured To continue click Next Welcome to the Add Standard TCP IP Printer Port Wizard gt Press Next STEP 7 Add Standard TCP IP Printer Port Wizard Add Port For which device do you want to add port Enter the Printer Name or IP address and a port name for the desired device Printer Name or IP Address 172 158 192 14 Part Name IP_1 2 156 192 14 New Enter the printers IP Address into the box gt Press Next 32 STEP 8 Add Standard TCP IP Printer Port Wizard Additional Port Information Required The device could not be identified The device is not found on the network Be sure that 1 The device is turned on 2 The network ii connected 3 The device ts properly configured 4 The address on the previous page i correct IF vou think the address is not corect click Back to return to the previous page Then correct the address and perform another search on the network IF you are sure the address ts correct select the device type below Device Type Ce Standard E enere Network Card Custom Settings Under Device Type gt Select Standard gt Generic Network Card gt Press Next Add Standard TCP IP Printer Port Wizard Completing the Add Standard TCP IP Printer Port Wizard ou have selected a port with the following characteristics SNMP No Protocol A
37. why driver signing t important Cancel Select the iSys iTerra TL1290 Printer gt Press Next STEP 13 Add Printer Wizard Hame Your Printer TOU must assign a name to this printer Type a name for this printer Because some programs do not support printer and server name combinations of more than 31 characters itis best to keep the name as short as possible Printer name sve Terra TL1290 Do vou want to use this printer as the default printer Yes Mo Enter the printer name gt Select yes if you would like the iSys iTerra TL1290 to be your default printer or no if you do not gt Press Next 35 STEP 14 Add Printer Wizard Printer Sharing ou can share this printer with other network users F IF you want to share this printer you must provide share name You can use the suggested name or type new one The share name will be visible to other network LISBTE Do not share this printer Ce Share name SS ysiler Cancel Select a sharing option gt Press Next STEP 15 Add Printer Wizard Location and Comment ou have the option of supplying location and description of this printer ou can describe the location and capabilities of this printer This information may be helpful to users Location Comment Enter a location and a comment gt Press Next 36 STEP 16 Add Printer Wizard Print Test Page To confirm that the printer is installed properly you can print
38. with plenty of coo water and soap If necessary seek medical attention Note Small amounts of toner on skin or clothing can easily be removed with soap and cold water Hot water makes toner harder to remove Fire and Explosion Hazard Data Minimal fire hazard Large quantities may cause risk of dust explosion Flash Point Method Used Not applicable Flammable Limits o Lower Explosive Limit Not applicable o Upper Explosive Limit Not applicable Auto lgnition Temperature Not applicable Explosion Data o Sensitivity to Mechanical Impact Not available o Sensitivity to Static Discharge Not available Extinguishing Media Water foam or dry chemical Special Fire Fighting Procedures Fight fire from upwind position Avoid inhalation of smoke or gases Wear self contained breathing apparatus Cool the container with water spray Hazardous Combustion Products Carbon monoxide Also produces carbon dioxide Toxicological Properties Routes of Entry Inhalation Ingestion Eyes Skin Effects of Acute Exposure Not available Effects of Chronic Exposure Not available In a study in rats of chronic inhalation exposure to a typical toner a mild to moderate degree of lung fibrosis was observed in 92 of the rats in the high concentration 16 mg m3 exposure group A minimal to mild degree of lung fibrosis was observed in 22 of the rats in the middle 4 mg m3 exposure group No pulmonary change was reported in the lowest 1 mg m3 exposure group
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