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IBM xSeries 205 Type 8480 - Page d'accueil

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3. 3 4 Appendix B Related service information 127 2 IBM 33F8354 HATER o 100 212F 3 LIE CD ROM DVD FREIRA AR ES EEN LERHE A A 3A 3B 128 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide 4 A 2
4. PERICOLO La corrente elettrica circolante nei cavi di alimentazione del telefono e di segnale e pericolosa Per evitare il pericolo di scosse elettriche e Non collegare o scollegare i cavi non effettuare l installazione la manutenzione o la riconfigurazione di questo prodotto durante i temporali Collegare tutti i cavi di alimentazione ad una presa elettrica correttamente cablata e munita di terra di sicurezza Collegare qualsiasi apparecchiatura collegata a questo prodotto ad una presa elettrica correttamente cablata e munita di terra di sicurezza Quando possibile collegare o scollegare i cavi di segnale con una sola mano Non accendere qualsiasi apparecchiatura in presenza di fuoco acqua o se sono presenti danni all apparecchiatura stessa Soollegare i cavi di alimentazione i sistemi di telecomunicazioni le reti e i modem prima di aprire i coperchi delle unit se non diversamente indicato nelle procedure di installazione e configurazione Collegare e scollegare i cavi come descritto nella seguente tabella quando si effettuano l installazione la rimozione o l apertura dei coperchi di questo prodotto o delle unit collegate Per collegare Per scollegare 1 SPEGNERE tutti i dispositivi 1 SPEGNERE tutti i dispositivi 2 Collegare prima tutti i cavi alle unit 2 Rimuovere prima i cavi di alimentazione 3 Collegare i cavi di segnale ai connettori dalle prese elettriche 4 Collegare i
5. L 6 Reconnect the external cables and power cords and turn on the attached devices and then the server 58 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide Replacing the side cover Complete the following steps to replace the side cover of the server Note If you removed the frame support bracket reinstall it before you replace the side cover See Removing the frame support bracket on page 41 for details 1 Clear any cables that might impede the replacement of the side cover 2 Install the side cover by placing it into position on the server Be certain the notches on the underside of the side cover match up to the holes along the sides of the server Press down on the cover release latch button as you close the cover release latch to lock the side cover Cover release latch Key lock 3 If you have not done so already make sure that the two front stabilizing feet are rotated outward so that they properly support the server Rotate each individual foot outward 90 degrees 4 Reconnect the external cables and power cords to the server then connect the power cords to electrical outlets 5 Turn on the attached devices then turn on the server Chapter 4 Installing options 59 Replacing the battery When replacing the battery you must replace it with a lithium battery of the same type from the same manufacturer To avoid possible danger read and follow t
6. Follow the instructions that come with the adapter in addition to the instructions in this chapter If you need to change the switch or jumper settings on your adapter follow the instructions that come with the adapter You can install full length adapters in all five PCI slots Your server supports 5 0 V and universal PCI adapters it does not support 3 3 V adapters 42 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide Your server uses a rotational interrupt technique to configure PCI adapters Therefore you can install a variety of PCI adapters that currently do not support sharing of PCI interrupts PCI slots 1 through 5 are on PCI bus 2 The system scans the AGP slot and PCI expansion slots 1 through 5 to assign system resources Then the system starts devices in the following order if you have not changed the default startup sequence the AGP slot PCI expansion slots 1 and 2 system board integrated drive electronics IDE or SCSI devices and then PCI expansion slots 3 through 5 The optional Remote Supervisor Adapter must be installed in PCI slot 1 For a list of supported options for your server go to http www ibm com pc support on the World Wide Web Installing an adapter Complete the following steps to install an adapter Attention When you handle static sensitive devices take precautions to avoid damage from static electricity For details about handling these devices see
7. Handling static sensitive devices on page 38 1 2 Review the information in Safety information on page 117 Turn off the server and all attached devices and disconnect all external cables and power cords then remove the side cover See Removing the side cover on page 40 Note Check the instructions that come with the adapter for any requirements restrictions or cabling instructions It might be easier to route any cables before you install the adapter Remove the frame support bracket See l Removing the frame support bracket on page 41 If you are installing a full length adapter rotate the front adapter retaining bracket to the open position Rotate the rear adapter retaining bracket to the open unlocked position and remove it from the server From the rear of the server press on the slot cover Grasp it and pull the expansion slot cover out of the expansion slot Store it in a safe place for future use Attention Expansion slot covers must be installed on all vacant slots This maintains the electronic emissions standards of the server and ensures proper ventilation of server components Set any jumpers or switches on the adapter or system board as described by the adapter manufacturer Chapter 4 Installing options 43 10 Ti 12 13 14 15 Remove the adapter from the static protective package carefully grasp the adapter by the top edge or upper corners and align it with the expansion
8. Note ServeRAID 4H controllers have 4 channels ServeRAID 4L and 4Lx controllers have only one channel and ServeRAID 4M and AMx controllers have 2 channels ServeRAID 5i controllers have no channels The ServeRAID 5i uses the channel connectors of the server s onboard integrated SCSI controller Table 3 SCSI identifier SCSI Channel Code z Descriptions 1 Channel 1 Channel 2 Channel 1 amp 2 Channel 3 Channel 1 amp 3 Channel 2 amp 3 Channel 1 2 amp 3 Channel 4 Channel 1 amp 4 Channel 2 amp 4 Channel 1 2 amp 4 Channel 3 amp 4 Channel 1 3 amp 4 Channel 2 3 amp 4 Channel 1 2 3 8 4 nimiO O lm P lolo lN olalalwolnmn b Confirm that the channel s identified from the error in step 2a is are the cause of the error by verifying that the error presents itself only when the offending channel is reconnected c Check termination of identified channel Note SCSI channel termination details if any appear elsewhere in this publication d Check for proper backplane jumper configuration Note SCSI channel jumper details if any appear elsewhere in this publication e Check for proper cabling configuration in systems that use hard disk drive status cables Reconnect all cables removed in step 1 on page 98 f Disconnect one drive at a time attached to the channel identified in step 22 then reboot to determine which drive i
9. Parallel Tt USB ports Ethernet Audio O O O O ini Optional system management adapter component locations The following illustration shows the connectors and LEDs for the optional system management adapter that you can install in PCI slot 1 on the system board Ethernet link status LED green Ethernet port RJ 45 Ethernet activity LED green o Serial port 33 COM ASM Interconnect port RJ 14 Error LED Power LED amber green External power supply connector not used ag as Chapter 4 Installing options 37 Installation guidelines Before you begin to install options in your server read the following information Read the handling guidelines in Handling static sensitive devices and read the safety statements in Safety information on page 117 These guidelines will help you work safely with your server and options Make sure that you have an adequate number of properly grounded electrical outlets for your serv
10. The Boot Menu program is a built in menu driven configuration utility program that you can use to temporarily redefine the first startup device without changing settings in the Configuration Setup Utility program 18 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide Complete the following steps to use the Boot Menu program to change the startup sequence of your server 1 Turn off the server 2 Restart the server 3 Press F12 4 Select the startup device The next time the server is started it returns to the startup sequence set in the Configuration Setup Utility program Chapter 2 Configuring your server 19 20 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide Chapter 3 Diagnostics This section provides basic troubleshooting information to help you resolve some common problems that might occur with your server If you cannot locate and correct the problem using the information in this section see Appendix A Getting help and technical assistance on page 115 for more information General checkout The server diagnostic programs are stored on the IBM Enhanced Diagnostics CD These programs provide the primary methods of testing the major components of the server If you cannot determine whether a problem is caused by the hardware or by the software you can run the diagnostic programs to confirm that the hardware is working properly When
11. Using the diagnostic diskette Do the following to start the IBM Enhanced Diagnostics using the diagnostics diskette do the following 1 Turn off your server and any peripheral devices Insert the IBM Enhanced Diagnostics diskette into the diskette drive Turn on all attached devices then turn on the server Follow the instructions on the screen Place the IBM Enhanced Diagnostics CD in the CD ROM drive The diagnostics will load Follow the instructions on the screen to run the diagnostics afr on When the tests have completed you can view the Test Log by selecting Utility from the top of the screen If the hardware checks out OK but the problem persists during normal server operations a software error might be the cause If you suspect a software problem refer to the information that comes with the software package Chapter 3 Diagnostics 27 Viewing the test log The test log records data about system failures and other pertinent information The test log will not contain any information until after the diagnostic program has run Note If you already are running the diagnostic programs begin with step 4 1 Insert the BM Enhanced Diagnostics CD 2 Turn on the system and watch the screen If the system is on shut down your operating system and restart the system 3 If a power on password is set the system prompts you for it Type in the appropriate password then press Enter 4 Run the appropriate diagnostic
12. Viewing hints and tips to help you solve problems Participating in IBM discussion forums Setting up e mail notification of technical updates about your products Software service and support Through IBM Support Line you can get telephone assistance for a fee with usage configuration and software problems with xSeries servers IntelliStation workstations and appliances For information about which products are supported by Support Line in your country or region go to http www ibm com services sl products For more information about Support Line and other IBM services go to http www ibm com services or go to http www ibm com planetwide for support telephone numbers Hardware service and support 116 You can receive hardware service through IBM Integrated Technology Services or through your IBM reseller if your reseller is authorized by IBM to provide warranty service Go to http www ibm com planetwide for support telephone numbers In the U S and Canada hardware service and support is available 24 hours a day 7 days a week In the U K these services are available Monday through Friday from 9 a m to 6 p m IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide Appendix B Related service information Note The service procedures are designed to help you isolate problems They are written with the assumption that you have model specific training on all computers or that
13. 3 System board 161 Real time clock battery error 1 Run the Configuration Setup Utility program 2 Battery 3 System board 162 Device configuration error 1 Run the Configuration Setup Utility program Note Be sure to load the default settings 2 Batter and any additional desired settings then i y save the configuration 3 Failing device 4 System board 163 Real time clock error 1 Run the Configuration Setup Utility program 2 Battery 3 System board 164 Memory configuration changed 1 Run the Configuration Setup Utility program 2 DIMM 3 System board 184 Power on password damaged 1 Run the Configuration Setup Utility program 2 System board 185 Drive startup sequence information 4 Run the Configuration Setup Utility program corrupted 2 System board 187 VPD serial number not set 1 Set serial number in the Configuration Setup Utility program 2 System board 188 Bad EEPROM CRC 2 1 Run the Configuration Setup Utility program 2 System board 189 An attempt made to enter the system 1 Run the Configuration Setup Utility program with invalid passwords 201 Memory test error 1 DIMM 2 System board 289 DIMM disabled by the user or 1 Run the Configuration Setup Utility program System 2 DIMM 3 System board 301 Keyboard or keyboard controller 1 Keyboard enron 2 System board 303 Keyboard controller error System board 602 Inva
14. 74 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide Extender card Before you begin e Read Safety information on page 117 Review the information in System reliability considerations on page 33 Note It is recommended that the server be placed on its left side before performing this service procedure Rotate the feet in toward the server so they do not detach due to the weight of the server To remove the system board complete the following steps Turn off the server if it is on Unplug the server Remove the side cover See l Removing the side cover on page 40 Remove the support bracket See Removing the side cover on page 40 Disconnect the video connector cable Remove the extender card adapters see Installing an adapter on page 43 To remove the rear server foot press the foot locking tab on the inside of the server and lift the foot out of the chassis Nog ON gt Chapter 5 Field replaceable units 75 8 Remove the extender card screws 9 Disconnect the extender card connector from the system board edge connector then tilt the extender card and remove it from the server To install an extender card reverse this procedure 76 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide System board Before you begin e Read Safety information on page 117 Review the information in System
15. Before you call make sure that you have taken these steps to try to solve the problem yourself Check all cables to make sure that they are connected Check the power switches to make sure that the system is turned on Use the troubleshooting information in your system documentation and use the diagnostic tools that come with your system Go to the IBM Support Web site at http www ibm com pc support to check for technical information hints tips and new device drivers Use an IBM discussion forum on the IBM Web site to ask questions You can solve many problems without outside assistance by following the troubleshooting procedures that IBM provides in the online help or in the publications that are provided with your system and software The information that comes with your system also describes the diagnostic tests that you can perform Most xSeries and IntelliStation systems operating systems and programs come with information that contains troubleshooting procedures and explanations of error messages and error codes If you suspect a software problem see the information for the operating system or program Using the documentation Information about your IBM xSeries or IntelliStation system and preinstalled software if any is available in the documentation that comes with your system That documentation includes printed books online books README files and help files See the troubleshooting information in y
16. System board 3 1 3 RAM test failed above address OFFFFH DIMM System board po 3 1 4 Time Of Day clock failed Battery 2 System board 3 2 1 Serial port failed System board 3 2 2 Parallel port failed System board 3 2 4 Failure comparing CMOS 1 DIMM memory size against actual 2 System board 3 Battery 3 3 1 Memory size mismatch 1 DIMM QUGMITOR 2 System board 3 Battery 86 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide Note See System on page 110 to determine which components should be replaced by a field service technician Beep symptom FRU action 3 3 2 Critical SMBUS error occurred 12C error 1 oa fo N Disconnect the server power cord from outlet wait 30 seconds and retry System board Microprocessor DIMMs DASD backplane DASD power cable 3 3 3 No operational memory in system Install or reseat the memory modules and then do a 3 boot reset For more information on a 3 boot reset see Using the Configuration Setup Utility program on page 9 DIMMs System board No beep symptoms Note See System on page 110 to determine which components should be replaced by a field service technician No beep symptom FRU action No beep occurs during POST System board No beep no video and the sys
17. 2 DIMM 2 3 DIMM 3 4 DIMM 4 5 DIMM 5 6 DIMM 6 2 System board 201 XXX 999 Multiple DIMM failure see See error text for failing DIMMs error text 2 System board 202 XXX 001 Failed system cache test 1 VRM 1 2 Microprocessor 1 202 XXX 002 Failed system cache test VRM 2 Microprocessor 2 Note If RAID is configured the hard disk number refers to the RAID logical array 206 XXX 000 Failed diskette drive test 1 Cable 2 Diskette drive 3 System board 215 XXX 000 Failed IDE CD ROM drive 1 CD ROM drive cables Vn 2 CD ROM drive 3 System board 217 198 XXX Could not establish drive 1 Check cable and termination parameters 2 SCSI backplane 3 Hard disk 217 XXX 000 Failed BIOS hard disk test Hard disk 1 92 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide Note See System on page 110 to determine which components should be replaced by a field service technician Error code symptom FRU action 217 XXX 001 Failed BIOS hard disk test Note If RAID is configured the hard disk number refers to the RAID logical array Hard disk 2 217 XXX 002 Failed BIOS hard disk test Note If RAID is configured the hard disk number refers to the RAID logical array Hard disk 3 217 XXX 003 Failed BIOS hard disk test Note If RAID is configured the hard disk number refers to the RAID
18. ER IBM 33F8354 1 E gt RR MER 1 EARRA KP Jedi 100 C 212 F IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide 3 CD ROM DVD KERN EM SAM Ate EH EG ARK Class 3A Class 3B TAG WE SAL GIA Uh REAR gt TERN UIS diio E 4 A gt 18 37 gt 32 705 gt 55 121 2 ER 5 A A AA 20 m 10 Appendix B Relate
19. FRU CRU FRU FRU FRU CRU CRU CRU FRU FRU FRU CRU CRU FRU FRU FRU FRU CRU CRU Chapter 7 Parts listing xSeries 205 Type 8480 111 Keyboard Hungarian Korean Iceland Italy Norwegian Polish Portuguese Romanian Russian Serbian Cyrillic Slavic Spanish Swedish Finn Swiss French German Turkish Turkish UK English Yugosl Lat US English EMEA Chinese US Thailand French Canadian Power cords 112 CRU No 3712566 02K0901 3712567 3712568 3712569 3712570 3712571 3712572 3712573 3712574 3712575 3712576 3712577 3712578 3712579 3712580 3712581 3712582 3712583 3712585 3712587 3710913 For your safety IBM provides a power cord with a grounded attachment plug to use with this IBM product To avoid electrical shock always use the power cord and plug with a properly grounded outlet IBM power cords used in the United States and Canada are listed by Underwriter s Laboratories UL and certified by the Canadian Standards Association CSA For units intended to be operated at 115 volts Use a UL listed and CSA certified cord set consisting of a minimum 18 AWG Type SVT or SJT three conductor cord a maximum of 15 feet in length and a parallel blade grounding type attachment plug rated 15 amperes 125 volts For units intended to be operated at 230 volts U S use Use a UL listed and CSA certified cord set consisting of a minimum 18 AWG Type SVT or SJT three conductor cord a maximum of 15
20. Includes an online README file with links to tips for your hardware and operating system installation Setup and configuration overview When you use the ServerGuide Setup and Installation CD you do not need setup diskettes You can use the CD to configure any supported IBM server model The ServerGuide program checks your system BIOS service processors and other system hardware to determine if system updates are available The setup program provides a list of tasks that are required to set up your server model On SCSI RAID servers you can run the SCSI RAID configuration program to create logical drives Note Features and functions can vary slightly with different versions of the ServerGuide program When you start the ServerGuide Setup and Installation CD the program performs the following tasks The ServerGuide program prompts you for your language country and keyboard layout This information is stored and later passed to the operating system installation program The ServerGuide program displays choices for running the configuration programs For example The Express Configuration method runs the required programs for your server based on the hardware that is detected The Custom Configuration method displays all programs that are available for your server and you decide which programs to run The Replicated Configuration method provides the option of duplicating your setup selections to other servers tha
21. Make sure that the SCSI devices are configured correctly Temperature error messages Note See System on page 110 to determine which components should be replaced by a field service technician Message Action DASD Over Temperature level critical direct access storage device bay x was over temperature Ensure that the system is being properly cooled see reliability considerations on page 38 DASD Over recommended Temperature sensor x level warning DASD bay x had over temperature condition Ensure that the system is being properly cooled see reliability considerations on page 38 DASD under recommended temperature sensor x level warning direct access storage device bay x had under temperature condition DASD Over Temperature level critical sensor for DASD1 reported temperature over recommended range Ambient temperature must be within normal operating Features and specifications on page 3 specifications see e Ensure system is being properly cooled see System reliability considerations on page 38 Power supply x Temperature Fault level critical power supply x had over temperature condition _ Ensure system is being properly cooled see System reliability considerations on page 38 Replace power supply x System board is over recommended temperature level warning system board is over recommended temperature Ensure system is be
22. Usually a short circuit will cause the power subsystem to shut down because of an overcurrent condition A general procedure for troubleshooting power problems is as follows 1 2 Turn off the server and disconnect all ac power cords Check for loose cables in the power subsystem Also check for short circuits for example if there is a loose screw causing a short circuit on a circuit board Remove adapters and disconnect the cables and power connectors to all internal and external devices until the server is at the minimum configuration required to start the server see Minimum operating requirements on page 95 Reconnect all ac power cords and turn on the server If the server starts up successfully replace adapters and devices one at a time until the problem is isolated If the server does not start up from the minimal configuration replace FRUs of minimal configuration one at a time until the problem is isolated To use this method it is important to know the minimum configuration required for a system to start see page sl Chapter 3 Diagnostics 29 Troubleshooting the Ethernet controller This section provides troubleshooting information for problems that might occur with the 10 100 1000 Mbps Ethernet controller Network connection problems 30 If the Ethernet controller cannot connect to the network check the following conditions Make sure that the cable is installed correctly The network cable must
23. if installed Diagnostic error codes Note In the following error codes if XXX is 000 195 or 197 do not replace a FRU The description for these error codes are 000 195 197 The test passed The Esc key was pressed to stop the test Warning a hardware failure might not have occurred For all error codes replace the FRU or take the action indicated Error code symptom Note See System on page 110 to determine which components should be replaced by a field service technician FRU action 001 XXX 000 Failed core tests System board 001 XXX 001 Failed core tests System board 001 250 000 Failed system board ECC System board 001 250 001 Failed system board ECC System board 005 XXX 000 Failed video test Extender card 011 XXX 000 Failed COM serial port test System board 011 XXX 001 Failed COM serial port test System board 014 XXX 000 Failed parallel port test System board Chapter 6 Symptom to FRU index 89 System on page 110 to determine which components should be replaced by a field service technician Error code symptom FRU action 015 XXX 001 USB interface not found board damaged System board 015 XXX 015 Failed USB external 1 Make sure the parallel port is not disabled eopback test 2 Run the USB external loopback test again 3 Syst
24. optional Remote Supervisor Adapter the system management software can turn on the server e If your operating system supports the Wake on LAN feature the Wake on LAN feature can turn on the server Turning off the server Some operating systems require an orderly shutdown before you turn off the server See your operating system documentation for information about shutting down the operating system Statement 5 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 2 7 mp gt _ gt 1 O The server can be turned off in any of the following ways You can press the power control button to start an orderly shutdown of the operating system if your operating system supports this feature and turn off the server f the operating system stops functioning you can press and hold the power control button for more than 4 seconds to turn off the server f the Wake on LAN feature turned on the server the Wake on LAN feature can turn off the server You can remove all power from the computer by disconnecting the server from the ac power source Standby
25. 003 Avis de conformit la r glementation d Industrie Canada Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada European Union EMC Directive conformance statement This product is in conformity with the protection requirements of EU Council Directive 89 336 EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product including the fitting of non IBM option cards This product has been tested and found to comply with the limits for Class B Information Technology Equipment according to CISPR 22 European Standard EN 55022 The limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interference with licensed communication devices Japanese Voluntary Control Council for Interference VCCI statement Power cords VCC ORE BOC VIABRRNRE CT CORES RRR CAJ OT CAEN ELTOETA COHEN 74 0T LED 3 VERE LCRA ENS c SERE SHOT CEMBVET Frise ai CiEL UR U RUE LTR EL For your safety IBM provides a power cord with a grounded attachment plug to use with this IBM product To avoid electrical shock always use the power cord and plug with a properly grounded outlet I
26. 154 154 154 154 154 Vii viii IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide Chapter 1 General information Your IBM server xSeries 205 Type 8480 server is a high performance server that can be upgraded to a symmetric multiprocessing SMP server through a microprocessor upgrade It is ideally suited for networking environments that require superior microprocessor performance efficient memory management flexibility and reliable data storage The xSeries 205 server contains several IBM X Architecture technologies which help increase server performance and reliability Your server comes with a limited warranty If you have access to the World Wide Web you can obtain up to date information about your server model and other IBM server products at http www ibm com pc us eserver xseries Your server serial number and model number are located on labels on the bottom of the server and on the front below the bezel You will need these numbers when you register your server with IBM The information label containing the serial number machine type model number and agency marks for your server is located on the bottom of the server Related publications This Hardware Maintenance Manual and Troubleshooting Guide contains information to help you solve the problem yourself or to provide helpful information to a service technician In addition to this Hardware Maintenance Manual and Tr
27. 35 System board internal cable connectors 36 The following illustration identifies system board connectors for internal cables Microprocessor fan Front fan connector CN3 connector CN2 Main power SCSI LED connector L Primary IDE PRI IDE Rear fan 7 Secondary IDE CN19 o o o SEC IDE E Password check jumper JP1 CMOS clear jumper JP3 Internal speaker Diskette drive E TE 1 eer Wake on LAN connector Microprocessor power Video E connector Boot block jumper JP6 SCSI drive connector IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide System board external connectors The following illustration identifies system board connectors for external cables Keyboard Mouse Serial ports
28. Configuration Setup Utility program 1962 Drive does not contain a valid boot sector PO puo m Verify that a startable operating system is installed Run diagnostics Hard disk drive SCSI backplane Cable System board 5962 IDE CD ROM drive configuration error xi m Run the Configuration Setup Utility program CD ROM drive CD ROM power cable IDE cable System board Battery 8603 Pointing device error N Pointing device System board Chapter 6 Symptom to FRU index 97 Note See System on page 110 to determine which components should be replaced by a field service technician Error code symptom FRU action 00012000 Machine check architecture 1 Microprocessor anon 2 System board 00019701 Microprocessor 1 failed 1 Microprocessor 2 System board 00180200 No more I O space available 1 Run the Configuration Setup Utility program for PCI adapter 2 Adapter 3 System board 00180300 No more memory above 1MB Run the Configuration Setup Utility program for PCI adapter 2 Adapter 3 System board 00180500 PCI option ROM checksum 1 PCI adapter DIE 2 System board 00180600 PCI device BIST failure PCI Run the Configuration Setup Utility program bridge error 2 Adapter 3 System board 00180700 PCI device no responding 1 System board 2 PCI adapter 00181000 General PCI error Adapter Sy
29. Ger t keine Kabel anschlieBen oder l sen Ferner keine Installations Wartungs oder Rekonfigurationsarbeiten durchf hren Ger t nur an eine Schutzkontaktsteckdose mit ordnungsgem geerdetem Schutzkontakt anschlieBen Alle angeschlossenen Ger te ebenfalls an Schutzkontaktsteckdosen mit ordnungsgem geerdetem Schutzkontakt anschlie en Signalkabel m glichst einh ndig anschlieBen oder l sen Keine Ger te einschalten wenn die Gefahr einer Besch digung durch Feuer Wasser oder andere Einfl sse besteht Die Verbindung zu den angeschlossenen Netzkabeln Telekommunikationssystemen Netzwerken und Modems ist vor dem ffnen des Geh uses zu unterbrechen Es sei denn dies ist in den zugeh rigen Installations und Konfigurationsprozeduren anders angegeben Nur nach den nachfolgend aufgef hrten Anweisungen arbeiten die f r Installation Transport oder ffnen von Geh usen von Personal Computern oder angeschlossenen Einheiten gelten Kabel anschliefen Kabel l sen 1 Alle Ger te ausschalten und Alle Ger te ausschalten Netzstecker ziehen Zuerst Netzstecker von Steckdose l sen 1 2 2 Zuerst alle Kabel an Einheiten 3 4 Signalkabel von AnschluBbuchsen l sen anschlieBen Alle Kabel von Einheiten l sen 3 Signalkabel an AnschluBbuchsen anschlieBen 4 Netzstecker an Steckdose anschlieBen 5 Ger t einschalten 138 IBM xSeries 205 Type 8480 Hardware Maintenance M
30. I2C bus error s See SERVPROC and the system board J22 DIA tries i t log GS entries in event log 2 Reseat I2C cable between the diagnostics panel and the system board J23 3 Operator information panel 4 Diagnostics panel 5 System board 166 201 003 System Management Failed Reseat cables between the system board and the power supply 120 bus error s See SERVPROC and or power cage assembly if installed DIAGS entries in event log Le 2 Power cage assembly if installed 3 System board 166 201 004 System Management Failed DASD backplane I2C bus error s See SERVPROC and Systemiboard DIAGS entries in event log ee 166 201 005 System Management Failed Reseat Memory DIMMs I2C bus error s See SERVPROC and gt R Uni DIAGS entries in event log i ctae ca 3 Memory DIMMs 4 Microprocessors 5 System board 166 250 000 System Management Failed 1 jf installed reseat the 12C cable between the Remote I2C cable is disconnected Reconnect I2C Supervisor Adapter in PCI slot 1 14 and system management cable between Remote Supervisor Adapter connector on the PCI riser card and system board 5 12C cables 3 Advanced System Management adapter 4 System board 166 260 000 System Management Failed Disconnect all server and option power cords from the server Restart ASM Error After restarting ASM wait 30 seconds reconnect and retry communication was lost Unplug and cold boot to reset ASM 2 Rese
31. Information book provided on the IBM xSeries Documentation CD Each caution and danger statement is numbered for easy reference to the corresponding statements in the safety book 2 The following types of notices and statements are used in this book Note These notices provide important tips guidance or advice Important These notices provide information or advice that might help you avoid inconvenient or problem situations Attention These notices indicate possible damage to programs devices or data An attention notice is placed just before the instruction or situation in which damage could occur Caution These statements indicate situations that can be potentially hazardous to you A caution statement is placed just before the description of a potentially hazardous procedure step or situation Danger These statements indicate situations that can be potentially lethal or extremely hazardous to you A danger statement is placed just before the description of a potentially lethal or extremely hazardous procedure step or situation IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide Features and specifications The following table provides a summary of the features and specifications for your server Microprocessor Supports one microprocessor Intel Pentium 4 with 128 KB 256 KB or 512 KB Level 2 cache and 400 MHz or 533 MHz front side bus FSB Memory Minimum 128 MB
32. NetXtreme Gigabit Ethernet Boot Agent in the Configuration Setup Utility program The Broadcom NetXtreme Gigabit Ethernet Boot Agent enables you to configure the network as a startable device and customize where the network option appears in your startup sequence ServerGuide Setup and Installation CD The ServerGuide Setup and Installation CD provides software setup tools and installation tools that are specifically designed for your IBM server Use this CD during the initial installation of your server to configure basic hardware features and to simplify your network operating system NOS installation See Using the ServerGuide Setup and Installation CD on page 13 for more information Ethernet controller configuration process To configure the Ethernet controller see Configuring the Gigabit Ethernet controller on page 16 SCSISelect Utility program some models If your server comes with a SCSI controller on the PCI extender card you can use the SCSISelect Utility program to configure devices that are attached to the SCSI controller Use this program to change default values resolve configuration conflicts and perform a low level format on a SCSI hard disk drive Boot Menu program The Boot Menu program is part of the BIOS code that comes with your server You can use the Boot Menu program to change startup sequence for one startup session without changing settings in the Configuration Setup Utility program Using the
33. Note You do not have to turn off the server to install hot swap hard disk drives in these bays 1 Read the information in Preinstallation steps on page 48 2 Remove the filler panel from one of the empty hot swap bays by inserting your finger into the depression at the left side of the filler panel and pulling it away from the server 3 Install the hard disk in the hot swap bay a Ensure that the tray handle is open that is perpendicular to the drive b Align the drive tray assembly with the guide rails in the bay c Gently push the drive tray assembly into the bay until the drive stops Chapter 4 Installing options 55 4 d Push the tray handle to the closed locked position Filler panel Drive tray assembly Drive tray handle in open position e Check the hard disk drive status LED to verify that the hard disk drive is operating properly If the amber disk drive status LED for the drive is lit continuously that individual drive is faulty and needs to be replaced If the green hard disk drive activity LED is flashing the drive is being accessed Note If your server has a RAID adapter you might need to reconfigure your disk arrays after installing hard disk drives See the information that comes with your RAID adapter If you have other options to install or remove do so now Installing memory modules You can increase the amount of memory in your server by installing memory modul
34. Power checkout Turn off the server and all attached devices Unplug all power cords from electrical outlets and remove the server cover and the support bracket See the Option Installation Guide for instructions Locate the boot block and password check jumpers on the system board removing any adapters that impede access to the jumpers See System and PCI extender boards on page 35 for the location of the boot block and password check jumpers Move the jumper to the adjacent pair of jumper pins Replace any adapters that were removed and replace the support bracket and the cover See the Option Installation Guide for instructions Reconnect the power cords for the server and monitor to electrical outlets Insert the POST BIOS update flash diskette into drive A and turn on the server and monitor After the update session completes remove the diskette from the diskette drive and turn off the server and monitor Unplug all power cords from electrical outlets and remove the cover Remove any adapters that impede access to the boot block and password check jumpers Replace the boot block and password check jumpers to their original positions Replace any adapters that were removed Replace the cover and reconnect all cables that were disconnected Turn on the server to restart the operating system Power problems can be difficult to solve For example a short circuit can exist anywhere on any of the power distribution buses
35. SCSI backplane Installing internal drives Internal drive bays Preinstallation steps Power and signal cables for internal drives Installing a drive in bay 1 2 3 or4 Installing a non hot swap hard disk drive in bay 5 R or 7 i Installing a hot swap hard disk drive in a 5 6 0r7 Installing memory modules Rus HCM Installing a security rope clip Replacing the side cover Replacing the battery Connecting external options Video connector Keyboard connector Mouse connector Parallel connector Serial connectors Gigabit Ethernet port Universal Serial Bus USB connectors Audio connectors Optional system management adapter ports Chapter 5 Field replaceable units Removing the front bezel Power button Microprocessor fan sink Hot swap hard disk drive cage Hot swap backplane Power supply Rear fan Extender card System board CD ROM drive Diskette drive Bezel release latch Top side cover Handle assembly Adapter retainer Chapter 6 Symptom to FRU index IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide Beep symptoms No beep symptoms Diagnostic panel system error r LED Diagnostic error codes Error symptoms Power supply LED errors POST error codes i POST ISPR error procedures ServeRAID error codes Service processor error codes SCSI error codes A Temperature error messages Fan error messages Power error messages S
36. adapter to external hard disk drives See your RAID adapter option documentation for complete instructions for installing a RAID adapter in your server and for additional information about RAID adapters Chapter 4 Installing options 45 One end of the SCSI cable is attached to the connector on the standard SCSI backplane and the other end is attached to the internal SCSI channel connector on the PCI extender board or RAID adapter If you are connecting the server to more than two SCSI channels you might need to purchase additional SCSI cables Consult your IBM marketing representative or reseller for additional information about the number and types of cables that your server configuration requires The following procedure describes the single channel cable routing that is necessary when you install a RAID adapter The illustrations in this section are examples The cabling that you use for your server depends on your system configuration Notes 1 See the documentation that comes with your adapter for any cabling instructions 2 Cable identifiers are printed on the cables that come with your server and options Use these identifiers to connect the cables to the correct connectors For example the hard disk drive cables are labeled HDD option Complete the following steps to cable a single SCSI channel on an installed RAID adapter using the standard hot swap drive SCSI backplane 1 Determine the number of SCSI channels that
37. and Troubleshooting Guide Part Number 1P P N 59P2108
38. are familiar with the computers functions terminology and service information provided in this manual Safety information The following section contains the safety information that you need to be familiar with before servicing an IBM computer General safety Follow these rules to ensure general safety O Copyright IBM Corp 2002 Observe good housekeeping in the area of the machines during and after maintenance When lifting any heavy object 1 Ensure you can stand safely without slipping 2 Distribute the weight of the object equally between your feet 3 Use a slow lifting force Never move suddenly or twist when you attempt to lift 4 Lift by standing or by pushing up with your leg muscles this action removes the strain from the muscles in your back Do not attempt to lift any objects that weigh more than 16 kg 35 Ib or objects that you think are too heavy for you Do not perform any action that causes hazards to the customer or that makes the equipment unsafe Before you start the machine ensure that other service representatives and the customer s personnel are not in a hazardous position Place removed covers and other parts in a safe place away from all personnel while you are servicing the machine Keep your tool case away from walk areas so that other people will not trip over it Do not wear loose clothing that can be trapped in the moving parts of a machine Ensure that your sleeves are fastened o
39. be securely attached at all connections If the cable is attached but the problem remains try a different cable If you set the Ethernet controller to operate at either 100 Mbps or 1000 Mbps you must use Category 5 or higher cabling Determine whether the hub supports auto negotiation If it does not try configuring the integrated Ethernet controller manually to match the speed and duplex mode of the hub Check the Ethernet controller LEDs on the operator information panel and on the rear of the server These LEDs indicate whether a problem exists with the connector cable or hub The Ethernet transmit receive activity LED on the operator information panel is lit when the Ethernet controller sends or receives data over the Ethernet Network If the Ethernet transmit receive activity LED is off make sure that the hub and network are operating and that the correct device drivers are installed The Ethernet link status LED on the rear of the server is lit when the Ethernet controller receives a LINK pulse from the hub If the LED is off there might be a defective connector or cable or a problem with the hub Make sure that you are using the correct device drivers which are supplied with your server Check for operating system specific causes for the problem Make sure that the device drivers on the client and server are using the same protocol Test the Ethernet controller The way the Ethernet controller is tested depend
40. el n mero de pieza 33F8354 de IBM o cualquier tipo de bater a equivalente que recomiende el fabricante Si el sistema tiene un m dulo que contiene una bater a de litio sustit yalo nicamente por el mismo tipo de m dulo que ha de estar creado por el mismo fabricante La bater a contiene litio y puede explotar si el usuario no la utiliza ni la maneja de forma adecuada o si no se desprende de la misma como corresponde No realice las acciones siguientes e Arrojarla al agua o sumergirla e Calentarla a una temperatura que supere los 100 C 212 F e Repararla o desmontarla Despr ndase de la bater a siguiendo los requisitos que exija el reglamento o la legislaci n local Declaraci n 3 A PRECAUCI N Cuando instale productos l ser como por ejemplo CD ROM unidades DVD dispositivos de fibra ptica o transmisores tenga en cuenta las advertencias siguientes No retire las cubiertas Si retira las cubiertas del producto l ser puede quedar expuesto a radiaci n l ser perjudicial Dentro del dispositivo no existe ninguna pieza que requiera mantenimiento e El uso de controles o ajustes o la realizaci n de procedimientos que no sean los que se han especificado aqu pueden dar como resultado una exposici n perjudicial a las radiaciones A PELIGRO Algunos productos l ser contienen un diodo de l ser incorporado de Clase 3A o de Clase 3B Tenga en cuenta la advertencia siguiente Cuando se abre hay radiaci
41. feet in length and a tandem blade grounding type attachment plug rated 15 amperes 250 volts For units intended to be operated at 230 volts outside the U S Use a cord set with a grounding type attachment plug The cord set should have the appropriate safety approvals for the country in which the equipment will be installed IBM power cords for a specific country or region are usually available only in that country or region IBM power cord part number Used in these countries and regions 13F9940 Argentina Australia China PRC New Zealand Papua New Guinea Paraguay Uruguay Western Samoa IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide IBM power cord part number Used in these countries and regions 13F9979 Afghanistan Algeria Andorra Angola Austria Belgium Benin Bulgaria Burkina Faso Burundi Cameroon Central African Rep Chad China Macau S A R Czech Republic Egypt Finland France French Guiana Germany Greece Guinea Hungary Iceland Indonesia Iran Ivory Coast Jordan Lebanon Luxembourg Malagasy Mali Martinique Mauritania Mauritius Monaco Morocco Mozambique Netherlands New Caledonia Niger Norway Poland Portugal Romania Senegal Slovakia Spain Sudan Sweden Syria Togo Tunisia Turkey former USSR Vietnam former Yugoslavia Zaire Zimbabwe 13F9997 Denmark 14F0015 Bangladesh Burma Pakistan South A
42. laser pode resultar em exposic o prejudicial radia o de laser Nenhuma peca localizada no interior do dispositivo pode ser consertada e A utiliza o de controles ou ajustes ou a execu o de procedimentos diferentes dos especificados aqui pode resultar em exposi o prejudicial radia o PERIGO Alguns produtos a laser cont m um diodo laser da Classe 3A ou Classe 3B embutido Observe o seguinte Radiac o de laser quando aberto N o olhe diretamente para o raio a olho nu ou com instrumentos ticos e evite exposi o direta ao raio Instruc o 4 Appendix B Related service information 125 218 kg 37 Ib gt 32 kg 70 5 lb 255 kg 121 2 Ib CUIDADO Ao levantar a m quina faca o com seguran a Instruc o 5 A A CUIDADO Os bot es Liga Desliga localizados no dispositivo e na fonte de alimenta o n o desligam a corrente el trica fornecida ao dispositivo O dispositivo tamb m pode ter mais de um cabo de alimentac o Para remover toda a corrente el trica do dispositivo assegure que todos os cabos de alimentac o estejam desconectados da fonte de energia el trica 2 1 mp gt CUIDADO Instru o 10 A CUIDADO N o coloque nenhum objeto com peso superior a 82 kg 180 Ibs sobre dispositivos montados em rack 126 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide m Server Library
43. logical array Hard disk 4 217 XXX 004 Failed BIOS hard disk test Note If RAID is configured the hard disk number refers to the RAID logical array Hard disk 5 217 XXX 005 Failed BIOS hard disk test Note If RAID is configured the hard disk number refers to the RAID logical array Hard disk 6 264 XXX ONN Failed tape drive test Tape cartridge if user executed the Read Write Tape Drive test failure code of XXX 256 SCSI or power cable connected to tape drive with SCSI ID nn Tape drive with SCSI ID nn refer to the Help and Service Information appendix of the tape drive s User Guide System board or SCSI controller run SCSI controller diagnostic to determine if the SCSI bus is functioning properly 264 XXX 999 Errors on multiple tape drives see error text for more info See error messages text in the PC Doctor error log for detailed information on each individual tape drive error 301 XXX 000 Failed keyboard test Keyboard 405 XXX 000 Failed Ethernet test on 1 Verify that Ethernet is not disabled in BIOS controller on the system board 2 System board 405 XXX 00N Failed Ethernet test on 1 Adapter in PCI slot n adapter in PCI slot n stem board 415 XXX 000 Failed Modem test Cable Note Ensure modem is present and attached to server Modem System board Error symptoms You can use the error symptom table to find solutions to problems
44. n l ser No mire fijamente el rayo ni lleve a cabo ning n examen directamente con instrumentos pticos evite la exposici n directa al rayo 148 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide Declaraci n 4 A 18 kg 232 kg 255 kg PRECAUCION Tome medidas de seguridad al levantar el producto Declaracion 5 PRECAUCI N El bot n de control de alimentaci n del dispositivo y el interruptor de alimentaci n de la fuente de alimentaci n no apagan la corriente el ctrica suministrada al dispositivo Es posible tambi n que el dispositivo tenga m s de un cable de alimentaci n Para eliminar la corriente el ctrica del dispositivo aseg rese de desconectar todos los cables de alimentaci n de la fuente de alimentaci n 2 mp m a gt Declaraci n 10 A PRECAUCI N No coloque ning n objeto que pese m s de 82 kg 180 libras encima de los dispositivos montados en bastidor Appendix B Related service information 149 150 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide Appendix C Notices Edition notice This publication was developed for products and services offered in the U S A IBM may not offer the products services or features discussed in this document in other countries Consult your local IBM representative for information on the products and services currently available in your area Any referenc
45. on page 110 to determine which components should be replaced by a field service technician Error code symptom FRU action 1xxx Microcode checksum error 1 ServeRAID controller 2xxx Code DRAM error 1 Install download jumpers flash latest level BIOS and firmware for controller Remove jumpers 2 ServeRAID controller 3000 31 XX Code DRAM error 1 Install download jumpers flash latest level BIOS and firmware for controller Remove jumpers 2 ServeRAID controller 3200 Code DRAM error 1 Install download jumpers flash latest level BIOS code and firmware for controller Remove jumpers 2 ServeRAID controller 3300 ServeRAID 5i only 1 Install ServeRAID 5i controller in an extended PCI option slot See the documentation that came with the server for more information 100 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide Note See System on page 110 to determine which components should be replaced by a field service technician Error code symptom FRU action 3E20 ServeRAID 5i only 1 gt w Remove the ServeRAID 5i controller from its slot and install it in the proper PCI option slot Verify that the ServeRAID 5i controller is supported in this server ServeRAID 5i controller System board 3E2x N Reseat the ServeRAID controller Flash latest level of BIOS code and firmware for controller ServeRAID 5i control
46. out of the notches on the fansink assembly d Lift the fan sink up and out of the computer Note lt may be necessary to gently twist the fansink to loosen it from the processor Important Be careful when handling the adhesive material on the processor If the adhesive material on the processor will be reused do not contaminate it If replacement adhesive material is provided with the replacement part be sure to remove all traces of existing adhesive material from the processor before applying the new adhesive material 5 Free the processor from the system board by rotating the processor socket lever arm upward to its maximum vertical position 70 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide 6 7 Lift the processor up and out of the computer To install a processor reverse the previous steps Note When reconnecting the fansink cable to the system board be sure to connect the cable to the connector marked CPU fan Hot swap hard disk drive cage Before you begin Read Safety information on page 117 Review the information in System reliability considerations on page 33 Note The illustration above may differ slightly from your server To remove the hot swap hard disk drive complete the following steps 1 c D ooo Turn off the server if it is on Unplug the server Remove the front bezel See Removing the front bezel on page 67 Remove the side
47. proc der aux op rations d crites par les instructions Lesen Sie alle Sicherheitshinweise bevor Sie eine Anweisung ausf hren Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare qualsiasi operazione AMORE HERRE RNA Tel HWss SAU AM SA Sez SOY ST Lea atentamente todas las declaraciones de precauci n y peligro ante de llevar a cabo cualquier operaci n Online support You can download the most current diagnostic BIOS flash and device driver files from http www ibm com pc support on the World Wide Web O Copyright IBM Corp 2002 iii iv IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide Contents About this manual Important safety information Online support Chapter 1 General information Related publications Notices and statements in this book Features and specifications Server controls LEDs and connectors Server controls and LEDs Server connectors Server power features Chapter 2 Configuring your server a Using the Configuration Setup Utility program Starting the Configuration Setup Utility program Using passwords Enabling Broadcom NetXtreme Gigabit Ethernet Boot Agent Using the ServerGuide Setup and Installation CD ServerGuide features tea di Setup and configuration overview Typical operating system installation Setting up or updating multiple servers Installing your operating system withou
48. programs were completed successfully and you still suspect a problem see Undetermined problems on page 106 oor PON 22 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide Diagnostic tools overview POST The following tools are available to help you identify and resolve hardware related problems POST beep codes and error messages The power on self test POST generates beep codes and messages to indicate successful test completion or the detection of a problem See POST for more information Error log The POST error log contains the three most recent error codes and messages that the system has generated during POST The System Error Log contains all the error messages that were issued during POST To view the contents of the error logs start the Configuration Setup Utilit program then select Error Logs from the main menu See Viewing the System Error log on page 28 for more information ServerGuide error symptoms ServerGuide error symptoms are explained at ServerGuide error symptoms on page 24 Diagnostic programs and error messages The server diagnostic programs are stored on the IBM Enhanced Diagnostics CD These programs are the primary method of testing the major components of your server See Diagnostic programs and error messages on page 25 for more information Customized support page You can create a customized support page that is specific to your hardwar
49. reliability considerations on page 33 Notes 1 When replacing the system board you must either update the system with the latest firmware or restore the pre existing firmware that the customer provides on a diskette or CD image 2 lt is recommended that the server be placed on its left side before performing this service procedure Rotate the feet in toward the server so they do not detach due to the weight of the server To remove the system board complete the following steps 1 Turn off the server if it is on Unplug the server Remove the side cover See Removing the side cover on page 40 Remove the front bezel See l Removing the front bezel on page 67 Remove the support bracket See l Removing the side cover on page 40 Disconnect the cables Remove the adapter cards and both adapter retaining brackets see Installing an adapter on page 43 8 Remove the hot swap hard disk drive cage See Hot swap hard disk drive 9 Remove memory modules See Installing memory modules on page 56 10 Remove the microprocessor See Microprocessor fan sink on page 70 11 Remove screws and lift the system board out of the server NOP D Chapter 5 Field replaceable units 77 CD ROM drive Before you begin e Read Safety information on page 117 Review the information in System reliability considerations on page 33 To remove the CD ROM drive complete the foll
50. server IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide Oserver IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide Note Before using this information and the product it supports read Appendix C Notices on page 151 Fifth Edition February 2003 The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication IBM may make improvements and or changes in the product s and or the program s described in this publication at any time This publication was developed for products and services offered in the United States of America IBM may not offer the products services or features discussed in this document in other countries and the information is subject to change without notice Consult your loc
51. that have definite symptoms If you cannot find the problem in the error symptom charts go to Starting the diagnostic programs on page 26 to test the server If you have just added new software or a new option and your server is not working complete the following steps before using the error symptom charts 1 Remove the software or device that you just added 2 Run the diagnostic tests to determine if your server is running correctly 3 Reinstall the new software or new device Chapter 6 Symptom to FRU index 93 In the following table if the entry in the FRU action column is a suggested action perform that action if it is the name of a component reseat the component and replace it if necessary The most likely cause of the symptom is listed first Note See System on page 110 to determine which components should be replaced by a field service technician CD ROM drive problems Symptom FRU action Microprocessor test failed Microprocessor System timer test failed System board Memory test failed RAM refresh test failed ECC controller logic CMOS RAM test failed Keyboard controller test failed External cache test failed PCI test failed USB iterface test failed DIMM System board System board System board System board System board Microprocessor System board System board USB port test failed System board Video test failed Exte
52. the device selected as the First Startup Device Later you must restore this setting 7 Select CD ROM as the First Startup Device 8 Press Esc two times to return to the Configuration Setup Utility menu 9 Place the IBM Enhanced Diagnostics CD in the CD ROM drive 10 Select Save amp Exit Setup and follow the prompts The diagnostics will load Follow the instructions on the screen to run the diagnostics Important When you finish running the diagnostics and utilities remove the CD from the CD ROM drive and turn off the server You must restore the First Startup Device to the original setting Use steps 2 through 8 of this procedure to do this Downloading the diagnostics program Do the following to download the latest image of the IBM Enhanced Diagnostics from the World Wide Web and create a startable Enhanced Diagnostics diskette 1 Go to the following World Wide Web site http www ibm com pc support 2 Download the diagnostics file for your server to a hard disk drive directory not to a diskette 3 Go to a DOS prompt and change to the directory where the file was downloaded 4 Insert a blank high density diskette in diskette drive A 5 Type in the following and then press Enter filename a where filename is the name of the file you downloaded from the Web The downloaded file is self extracting and will be copied to the diskette When the copy completes you have a startable IBM Enhanced Diagnostics diskette
53. you run the diagnostic programs a single problem might cause several error messages When this occurs work to correct the cause of the first error message After the cause of the first error message is corrected the other error messages might not occur the next time you run the test A failed system might be part of a shared DASD cluster two or more systems sharing one or more external storage devices Before you run diagnostics verify that the failing system is not part of a shared DASD cluster A system might be part of a cluster if The system is identified as part of a cluster One or more external storage units are attached to the system and at least one of the attached storage units is also attached to another system or unidentifiable source One or more systems are located near the failing system If the failing system is suspected to be part of a shared DASD cluster you can run all diagnostic tests except the diagnostic tests that test the storage unit DASD residing in the storage unit or the storage adapter attached to the storage unit Notes 1 For systems that are part of a shared DASD cluster run one test at a time in looped mode Do not run all tests in looped mode because this could enable the DASD diagnostic tests 2 f multiple error codes are displayed diagnose the first error code that is displayed 3 If the computer stops with a POST error go to POST error codes on page 95 4 f the compute
54. you want to use on the RAID adapter 2 Review the information in Installation guidelines on page 38 and Safety information on page 117 3 Turn off the server and peripheral devices and disconnect all power cords and external cables then remove the side cover see Removing the side cover on page 40 40 4 If your server comes with a SCSI connector on the PCI extender board disconnect the SCSI cable from the internal SCSI connector on the PCI extender board Attention When you route the SCSI cable observe these precautions Do not block the ventilated space in front of the fan assembly Do not route the SCSI cable over the memory board assembly 5 Route the SCSI cable from the backplane on the hot swap drive cage bays 5 to 7 to the internal channel connector on the RAID adapter 46 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide SCSI cable adapter SCSI connector 6 If you have other options to install or remove do so now otherwise go to Replacing the side cover on page 59 Installing internal drives Depending on your server model you might have one or more of the following drives installed Diskette Hard disk CD ROM or DVD ROM Internal drive bays The IBM server xSeries 205 Type 8480 server comes with an IDE CD ROM or DVD ROM drive in bay 1 a 3 5 in 1 44 MB diskette drive in bay 3 and a har
55. 18 kg 37 5 232 kg 70 5 Ej 55 kg 121 2 85 Ka 5 ee HET ETS gt 3 a o A Ld VES Tor SARA REET AERA METERS HERE Appendix B Related service information 129 Er i EA TEERAA RRMA EME MCN ABRANGE RRE HAEA NARA ER 10 gt Del E A 82kg 180 gt 82 kg 180 135 130 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide 11 Ld OF LE A Appendix B Related service information 131 132 Server Library TER A 1
56. BM power cords used in the United States and Canada are listed by Underwriter s Laboratories UL and certified by the Canadian Standards Association CSA For units intended to be operated at 115 volts Use a UL listed and CSA certified cord set consisting of a minimum 18 AWG Type SVT or SJT three conductor cord a maximum of 15 feet in length and a parallel blade grounding type attachment plug rated 15 amperes 125 volts For units intended to be operated at 230 volts U S use Use a UL listed and CSA certified cord set consisting of a minimum 18 AWG Type SVT or SJT three conductor cord a maximum of 15 feet in length and a tandem blade grounding type attachment plug rated 15 amperes 250 volts 154 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide For units intended to be operated at 230 volts outside the U S Use a cord set with a grounding type attachment plug The cord set should have the appropriate safety approvals for the country in which the equipment will be installed IBM power cords for a specific country or region are usually available only in that country or region IBM power cord part number Used in these countries and regions 13F9940 Argentina Australia China PRC New Zealand Papua New Guinea Paraguay Uruguay Western Samoa 13F9979 Afghanistan Algeria Andorra Angola Austria Belgium Benin Bulgaria Burkina Faso Burundi Cameroon Central African
57. CSI backplane Adapter 075 XXX 000 Failed power supply test Power supply 089 XXX 001 Failed microprocessor test VRM 1 for microprocessor 1 2 Microprocessor 1 089 XXX 002 Failed optional 1 VRM 2 for optional microprocessor 2 microprocessor test 2 Optional microprocessor 2 90 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide Note See System on page 110 to determine which components should be replaced by a field service technician Error code symptom FRU action ee ci Muni ar 1 Run the diagnostic test again orted Unable to communicate wi 2 Correct other error conditions and retry These include other failed ASM It may be busy Run the test again system management tests and items logged in the System Error Log of the optional Remote Supervisor Adapter 3 Disconnect all server and option power cords from the server wait 30 seconds reconnect and retry 4 Remote Supervisor Adapter if installed 5 System board 166 201 001 System Management Failed jf installed reseat the 12C cable between the Remote I2C bus error s See SERVPROC and Supervisor Adapter in PCI slot 1 14 and system management DIAGS entries in event log connector on the PCI riser card 2 Reseat memory DIMMs 3 Memory DIMMs 4 System board 166 201 002 System Management Failed 1 Reseat I2C cable between the operator information panel and
58. Configuration Setup Utility program This section provides the instructions for starting the Configuration Setup Utility program and descriptions of the menu choices that are available Starting the Configuration Setup Utility program The Configuration Setup Utility program starts automatically when POST detects that newly installed or removed hardware is not reflected in your current configuration A power on self test POST error message is displayed See the Hardware Maintenance Manual and Troubleshooting Guide tor details about the POST error messages O Copyright IBM Corp 2002 Complete the following steps to start the Configuration Setup Utility program 1 Turn on the server and watch the monitor screen If your server is already on when you start this procedure you must shut down the operating system turn off the server wait a few seconds until all in use LEDs go off and restart the server Do not use Ctrl Alt Del to restart the server 2 When the message Press F1 for Configuration Setup Press F12 for Boot Menu appears at the bottom of the screen during startup press F1 This prompt appears on the screen for only a few seconds You must press F1 quickly Note If you have set both administrator and user passwords you must type the administrator password to access the full Configuration Setup Utility menu 3 Follow the instructions that appear on the screen Use the Up Arrow t and Down Arrow V keys to select menu
59. HA L SADO SUC HSA eias DE Sus SEI Was ere ol Jlsetet ls HOSS st SOR ALI BOAS SIM Sol L PASO ESSO US AS SUIS HA Ole AL SAS 78 E2A 01 CS 830 GE er SX Ge aJ AU ASA AA DE AMC SA NAS ule HI 3 vas BO TENS M3 Es Jsa NAE AN OS S ss Y M CS 2801 te ASS ASOAL BES YA mote eis moe 1 98 ASAE BUC 1 28 AANE BUC 2 94 SE HOISE SAN SASU 2 HU EAEAN AA BSS BALD 3 05 HOSS AMEN ABEL 3 48 HOSS AMEOIA MABLCI 4 28201 ds acm HASU 4 SHAAN DE HOSS MAU 5 EN APAE AUC 08 Si Ho nm gt sol els HE CIS WHS IBM SS HS 33F8354 Te MAS AOA alos ss8 2539 WAS MESSA AASA ds HECIE AU gie LSO ACH SAS Jai HI DIA Ate meet CS s os MAIA WELA 21501 AS AS HUE AS Hol Es NEON SON SES USLICI USE FAUNO PADALE EU FIR SES HUND 100 C 212 F 022 HS SHI INAS SUHU EG GA DS AIS AS SSL FE 2201 Mer MAAS ASSYA 144 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide au A Fo ell 01 X MI CD ROMs DVD 005 Y EX Es amp ei DIE Sut e8 0l SATO AS SP OSS SIDES 3 Ho E is OFS ALS AON HEI SONS MARS SS WIESE E SE USC 0 SA eror MBIA U 2350 tEUR AMA ABO ES SAS MO FE Es SOS OI AS S HOH SAN LSS SISLILI as SEP A oz SUA SA SE cU 3B el ol XI Lie 20 Asuu O
60. I Parity Checking This choice is set to Enabled and cannot be changed Host Adapter SCSI Termination This choice is set to Enabled and cannot be changed Boot Device Options Select this choice to configure startable device parameters Before you can make updates you must know the ID of the device for which you want to configure parameters SCSI Device Configuration Select this choice to configure SCSI device parameters Before you can make updates you must know the ID of the device whose parameters you want to configure Note The Maximum Sync Transfer Rate represents the transfer rate for Ultra SCSI devices The transfer rate for Ultra3 SCSI LVD devices is 160 MBps The transfer rate for Ultra2 SCSI LVD devices is 80 MBps The transfer rate for Fast SCSI devices is 20 MBps Advanced Configuration Options Select this choice to view or change the settings for advanced configuration options SCSI Disk Utilities Select this choice to view the SCSI IDs that are assigned to each device or to format a SCSI device To use the utility program select a drive from the list Read the screens carefully before making a selection Note If you press Ctrl A before the selected drives are ready an Unexpected SCSI Command Failure screen might appear Restart the server and watch the SCSISelect messages as each drive spins up After the drive that you want to view or format spins up press Ctrl A Using the Boot Menu program
61. Maximum 2 0 GB Type PC2100 266 MHz double density RAM DDR DIMMs Slots Two dual inline Drives depending on your model Diskette 1 44 MB Hard disk drive IDE or SCSI One of the following CD ROM IDE DVD ROM IDE CD RW IDE Expansion bays depending on your model Two 5 25 in bays one CD ROM drive installed Two 3 5 in bays one diskette drive installed Three 3 5 in hard disk drive bays hot swap drive bays some models or non hot swap drive bays with a hard disk drive installed some models PCI expansion slots Three 33 MHz 32 bit on the system board some models come with a SCSI adapter installed Two 33 MHz 32 bit on the PCI extender board Video controller ATI Rage XL video controller with 16 MB SDRAM video memory on the PCI extender card Power supply One 330 watt 90 240 V ac Size and weight Height 445 mm 17 5 in Depth 498 mm 19 6 in Width 165 mm 6 5 in Weight approximately 19 5 kg 43 Ib when fully configured or 15 9 kg 35 Ib minimum Integrated functions Broadcom 5702 10 100 1000 Ethernet controller on the system board with RJ 45 Ethernet port Two serial ports One parallel port Two USB ports Keyboard port Mouse port Audio ports Line out Line in Mic Dual channel bus mastering IDE controller Support for IBM Remote Supervisor Adapter Acoustical noise emissions Sound power idling 5 1
62. Notes 1 Check the configuration before you replace a FRU Configuration problems can cause false errors and symptoms 2 For IBM devices not supported by this index refer to the manual for that device 3 Always start with l General checkout on page 21 The symptom to FRU index lists symptoms errors and the possible causes The most likely cause is listed first Use this symptom to FRU index to help you decide which FRUs to have available when servicing the computer The first column of the two column tables in this index lists error codes or messages and the second column lists one or more suggested actions or FRUs to replace Take the action or replace the FRU suggested first in the list of the second column then try the server again to see if the problem has been corrected Note Try reseating a suspected component or reconnecting a cable before replacing the component The POST BIOS code displays POST error codes and messages on the screen Beep symptoms Beep symptoms are short tones or a series of short tones separated by pauses intervals without sound See the examples in the following table Beeps Description 1 2 3 One beep A pause or break Two beeps A pause or break Three beeps 4 Four continuous beeps One beep after successfully completing POST indicates the system is functioning properly Note See System on page 110 on page 110 to determine which components should
63. Para Conectar Para Desconectar DESLIGUE Tudo 1 DESLIGUE Tudo 2 Primeiramente conecte todos os cabos 2 Primeiramente remova os cabos de aos dispositivos alimenta o das tomadas 3 Conecte os cabos de sinal aos 3 Remova os cabos de sinal dos conectores conectores 4 Conecte os cabos de alimenta o s 4 Remova todos os cabos dos dispositivos tomadas 5 LIGUE os dispositivos 124 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide Instru o 2 CUIDADO Ao substituir a bateria de l tio utilize apenas uma bateria IBM N mero de Peca 33F8354 ou uma bateria de tipo equivalente recomendada pelo fabricante Se o seu sistema possui um m dulo com uma bateria de l tio substitua o apenas pelo mesmo tipo de m dulo do mesmo fabricante A bateria cont m l tio e pode explodir se n o for utilizada manuseada e descartada de maneira correta N o Jogue ou coloque na gua e Aque a a mais de 100 C 212 F Conserte nem desmonte Para descartar a bateria entre em contato com a rea de atendimento a clientes IBM pelo telefone 011 889 8986 para obter informa es sobre como enviar a bateria pelo correio para a IBM Instruc o 3 A PRECAUCI N Quando produtos a laser unidades de CD ROM unidades de DVD dispositivos de fibra ftica transmissores etc estiverem instalados observe o seguinte N o remova as tampas A remoc o das tampas de um produto a
64. ROM drive 48X XP primary all models CD ROM drive 48X XP alternate all models CD ROM drive 48X XP alternate all models CD ROM drive 48X XP alternate all models 5 25 EMC shield all models 3 5 EMC shield all models Bezel kit all models Filler bezel 2 Blank bezel 2 Hard disk drive 18 2 GB SCSI model 22x 42x Hard disk drive 36 4 GB SCSI model 32x 52x Hard disk drive 40 0 GB IDE models 13x 23x 33x 43x 53x 93x 94x Front bezel all models EMC plate all models Hard disk drive cage assembly all models Hot swap drive cage models 2Ax 3Ax 4Ax 5Ax Front adapter support all models Extender card SCSI models 22x 2Ax 32x 3Ax 42x 4Ax 52x 5Ax Extender card IDE models 13x 23x 33x 43x 53x 93x Frame support bracket all models Cover side top all models Memory 256 MB PC2100 ECC DIMM models 13x 22x 23x 2Ax 32x 33x 3Ax 42x 43x 4Ax 52x 53x 5Ax 93x Memory 128 MB ECC model 94x Heat sink fan assembly all models Microprocessor 400 1 8 128 models 93x 94x Microprocessor 400 1 8 512 model 13x Microprocessor 400 2 0 512 primary models 22x 23x 2Ax Microprocessor 400 2 0 512 alternate models 22x 23x 2Ax Microprocessor 400 2 0 512 alternate models 22x 23x 2Ax Microprocessor 533 2 4 512 models 32x 33x 3Ax Microprocessor 533 2 67 512 models 42x 43x 4Ax Microprocessor 533 2 8 512 models 52x 53x 5Ax System board all model
65. Rep Chad China Macau S A R Czech Republic Egypt Finland France French Guiana Germany Greece Guinea Hungary Iceland Indonesia Iran Ivory Coast Jordan Lebanon Luxembourg Malagasy Mali Martinique Mauritania Mauritius Monaco Morocco Mozambique Netherlands New Caledonia Niger Norway Poland Portugal Romania Senegal Slovakia Spain Sudan Sweden Syria Togo Tunisia Turkey former USSR Vietnam former Yugoslavia Zaire Zimbabwe 13F9997 Denmark 14F0015 Bangladesh Burma Pakistan South Africa Sri Lanka 14F0033 Antigua Bahrain Brunei Channel Islands China Hong Kong S A R Cyprus Dubai Fiji Ghana India Iraq Ireland Kenya Kuwait Malawi Malaysia Malta Nepal Nigeria Polynesia Qatar Sierra Leone Singapore Tanzania Uganda United Kingdom Yemen Zambia 14F0051 Liechtenstein Switzerland 14F0069 Chile Ethiopia Italy Libya Somalia 14F0087 Israel 1838574 Thailand 6952301 Bahamas Barbados Bermuda Bolivia Brazil Canada Cayman Islands Colombia Costa Rica Dominican Republic Ecuador El Salvador Guatemala Guyana Haiti Honduras Jamaica Japan Korea South Liberia Mexico Netherlands Antilles Nicaragua Panama Peru Philippines Saudi Arabia Suriname Taiwan Trinidad West Indies United States of America Venezuela Appendix C Notices 155 156 IBM xSeries 205 Type 8480 Hardware Maintenance Manual
66. SISelect to View the default SCSI IDs Locate and correct configuration conflicts Perform a low level format on a SCSI hard disk The following sections provide instructions for starting the SCSISelect Utility program and descriptions of the menu choices available Starting the SCSISelect Utility program Complete the following steps to start the SCSISelect utility program 1 Turn on the server 2 When the lt lt lt Press lt CTRL gt lt A gt for SCSISelect Utility gt gt gt prompt appears press Ctrl A Note If an administrator password has been set you are prompted to type the password to start the SCSISelect Utility program 3 When the Would you like to configure the host adapter or run the SCSI disk utility question appears make your selection and press Enter 4 Use the arrow keys to select a choice from the menu 5 Follow the instructions on the screen to change the settings of the selected items and press Enter Chapter 2 Configuring your server 17 SCSISelect menu choices The following choices appear on the SCSISelect Utility menu Configure View Host Adapter Settings Select this choice to view or change the SCSI controller settings To reset the SCSI controller to its default values press F6 then follow the instructions that appear on the screen You can view or change the following controller settings Host Adapter SCSI ID Select this choice to view the SCSI controller ID normally 7 SCS
67. SS FOIS AIS EE lola SAN E uo Ss FAHU 3 JAZ AS AOA STS oD SN SSC BES SAIS 218 kg 37 lbs gt 32 kg 70 5 lbs gt 55 kg 121 2 lbs Fo JAE WE SAMOA EU Scly Ale au 5 Ho 25 GE SRO 0 Appendix B Related service information 145 9 MES qdo SAI SSO 82 kg 180 lbs 0 de SHE SA SA USA gt 82 kg 180 Ibs 146 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide Importante Todas las declaraciones de precauciin de esta IBM documentation empiezan con un n mero Dicho n mero se emplea para establecer una referencia cruzada de una declaraci n de precauci n o peligro en ingl s con las versiones traducidas que de dichas declaraciones pueden encontrarse en esta secci n Por ejemplo si una declaraci n de peligro empieza con el n mero 1 las traducciones de esta declaraci n de precauci n aparecen en esta secci n bajo Declaraci n 1 Lea atentamente todas las declaraciones de precauci n y peligro antes de llevar a cabo cualquier operaci n Declaraci n 1 PELIGRO La corriente el ctrica de los cables telef nicos de alimentaci n y de comunicaciones es perjudicial Para evitar una descarga el ctrica No conecte ni desconecte ning n cable ni realice las operaciones de instalaciin mantenimiento o reconfiguraciin de este producto durante una tormenta e Conecte cada cable de alimentaci n a una toma de alimentaci n el ctric
68. Series 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide 218 kg 37 Ib 232 kg 70 5 Ib 255 kg 121 2 Ib ATTENTION Faites vous aider pour soulever ce produit Notice n 5 A ATTENTION Le bouton de mise sous tension hors tension de l unit et l interrupteur d alimentation du bloc d alimentation ne coupent pas l arriv e de courant lectrique l int rieur de la machine Il se peut que votre unit dispose de plusieurs cordons d alimentation Pour isoler totalement l unit du r seau lectrique d branchez tous les cordons d alimentation des socles de prise de courant 2 mp m 1 7 mp Notice n 10 A ATTENTION Ne posez pas d objet dont le poids d passe 82 kg sur les unit s mont es en armoire Appendix B Related service information 137 Wichtig Alle Sicherheitshinweise in dieser IBM documentation beginnen mit einer Nummer Diese Nummer verweist auf einen englischen Sicherheitshinweis mit den bersetzten Versionen dieses Hinweises in diesem Abschnitt Wenn z B ein Sicherheitshinweis mit der Nummer 1 beginnt so erscheint die bersetzung f r diesen Sicherheitshinweis in diesem Abschnitt unter dem Hinweis 1 Lesen Sie alle Sicherheitshinweise bevor Sie eine Anweisung ausf hren Hinweis 1 VORSICHT Elektrische Spannungen von Netz Telefon und Daten bertragungsleitungen sind gef hrlich Aus Sicherheitsgr nden Bei Gewitter an diesem
69. Type and version level Hardware configuration Print print screen configuration currently in use BIOS level Operating system software Type and version level Note To eliminate confusion identical systems are considered identical only if they Are the exact machine type and models Have the same BIOS level Have the same adapters attachments in the same locations Have the same address jumpers terminators cabling Have the same software versions and levels Have the same diagnostics code version Have the same configuration options set in the system Have the same setup for the operation system control files ON 09 9r D Comparing the configuration and software set up between working and non working systems will often lead to problem resolution Chapter 6 Symptom to FRU index 107 108 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide Chapter 7 Parts listing xSeries 205 Type 8480 This parts listing supports the xSeries 205 Type 8480 Copyright IBM Corp 2002 109 System Index O1 ND ND D D 14 15 16 16 16 16 16 16 16 16 17 18 19 Note Field replaceable units FRUs should be serviced only by qualified field service technicians Customer replacement units can be replaced by the customer System xSeries 205 Type 8480 Models 13x 22x 23x 2Ax 32x 33x 3Ax 42x 43x 4Ax 52x 53x 5AX 93x 94x Chassis all models CD
70. a con conexi n a tierra y cableado correctos Conecte a tomas de alimentaci n con un cableado correcto cualquier equipo que vaya a estar conectado a este producto Si es posible utilice una sola mano cuando conecte o desconecte los cables de sent al No encienda nunca un equipo cuando haya riesgos de incendio de inundaci n o de da os estructurales Desconecte los cables de alimentaci n sistemas de telecomunicaciones redes y m dems conectados antes de abrir las cubiertas del dispositivo a menos que se indique lo contrario en los procedimientos de instalaci n y configuraci n Conecte y desconecte los cables tal como se describe en la tabla siguiente cuando desee realizar una operaci n de instalaci n de traslado o de apertura de las cubiertas para este producto o para los dispositivos conectados Para la conexin Para la desconexi n 1 AP GUELO todo 1 AP GUELO todo 2 En primer lugar conecte los cables a 2 En primer lugar retire cada cable de los dispositivos alimentaci n de la toma de alimentaci n 3 Conecte los cables de se al a los 3 Retire los cables de se al de los conectores conectores 4 Conecte cada cable de alimentaci n a la 4 Retire los cables de los dispositivos toma de alimentaci n 5 ENCIENDA el dispositivo Appendix B Related service information 147 Declaraci n 2 PRECAUCI N Cuando desee sustituir la bater a de litio utilice nicamente
71. a est possible n utilisez qu une seule main pour connecter ou d connecter les c bles d interface Ne mettez jamais un quipement sous tension en cas d incendie ou d inondation ou en pr sence de dommages mat riels Avant de retirer les carters de l unit mettez celle ci hors tension et d connectez ses cordons d alimentation ainsi que les c bles qui la relient aux r seaux aux syst mes de t l communication et aux modems sauf instruction contraire mentionn e dans les proc dures d installation et de configuration Lorsque vous installez ou que vous d placez le pr sent produit ou des p riph riques qui lui sont raccord s reportez vous aux instructions ci dessous pour connecter et d connecter les diff rents cordons Connexion D connexion 1 Mettez les unit s hors tension 1 Mettez les unit s hors tension 2 Commencez par brancher tous les 2 D branchez les cordons d alimentation cordons sur les unit s des prises 3 Branchez les c bles d interface sur des 3 D branchez les c bles d interface des connecteurs connecteurs 4 Branchez les cordons d alimentation sur 4 D branchez tous les c bles des unit s des prises 5 Mettez les unit s sous tension Appendix B Related service information 135 Notice n 2 ATTENTION Remplacez la pile au lithium usag e par une pile de r f rence identique exclusivement voir la r f rence IBM ou par une pile quivalente re
72. afety notices multilingual translations The caution and danger safety notices in this section are provided in the following languages English Brazilian Portuguese Chinese French German Italian Japanese Korean e Spanish Important All caution and danger statements in this IBM documentation begin with a number This number is used to cross reference an English caution or danger statement with translated versions of the caution or danger statement in this section For example if a caution statement begins with a number 1 translations for that caution statement appear in this section under statement 1 Be sure to read all caution and danger statements before performing any of the instructions Statement 1 DANGER Electrical current from power telephone and communication cables is hazardous To avoid a shock hazard Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will be attached to this product Appendix B Related service information 121 When possible use one hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire water or structural damage Disconnect the attached power cords telecommuni
73. al IBM representative for information on the products services and features available in your area Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing representative Copyright International Business Machines Corporation 2002 All rights reserved US Government Users Restricted Rights Use duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp About this manual This manual contains diagnostic information a Symptom to FRU index service information error codes error messages and configuration information for the IBM server xSeries 205 Important The field replaceable unit FRU procedures are intended for trained servicers who are familiar with IBM xSeries products See the parts listing in System on page 110 to determine if the component being replaced is a customer replaceable unit CRU or a field replaceable unit FRU Important safety information Be sure to read all caution and danger statements in this book before performing any of the instructions See Safety information on page 117 Leia todas as instru es de cuidado e perigo antes de executar qualquer opera o Safety Information Prenez connaissance de toutes les consignes de type Attention et Danger avant de
74. allel port SPP enhanced parallel port EPP and extended capability port ECP See System board external connectors on page 37 for the location of this connector 13 1 Din 000000000000 25 14 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide Use the Configuration Setup Utility program to configure the parallel connector as bidirectional With this configuration data can be read from and written to a device In bidirectional mode the server supports the ECP and EPP modes Serial connectors Your server has two standard 9 pin D shell serial connectors Serial connector 1 and Serial connector 2 See System board external connectors on page 37 for the location of this connector 1 5 00000 0000 6 9 Gigabit Ethernet port Your server comes with an integrated Gigabit Ethernet controller This controller provides an interface for connecting to 10 Mbps 100 Mbps or 1000 Mbps networks and provides full duplex FDX capability which enables simultaneous transmission and reception of data on the Ethernet local area network LAN Activity LED Link LED green green To access the Ethernet port connect a Category 3 4 or 5 unshielded twisted pair UTP cable to the RJ 45 connector on the rear of your server Note The 100BASE TX 1000BASE T Fast Ethernet standard requires that the cabling in the network be Category 5 or hig
75. and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult an IBM authorized dealer or service representative for help Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits Proper cables and connectors are available from IBM authorized dealers IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Responsible party International Business Machines Corporation New Orchard Road Armonk NY 10504 Telephone 1 919 543 2193 Appendix C Notices 153 Tested To Comply C With FCC Standards FOR HOME OR OFFICE USE Industry Canada Class B emission compliance statement This Class B digital apparatus complies with Canadian ICES
76. andle cap all models Diskette drive cable all models Hard disk drive backplane models 2Ax 3Ax 4Ax 5Ax Hard disk drive slim blank bezel all models Hard disk drive rail all models Cable hot swap kit models 2Ax 3Ax 4Ax 5Ax Power jumper cable 1 e 12C cable 1 Keylock assembly all models Lock bar all models Microprocessor clip all models Miscellaneous hardware kit all models Screw M3 5 7 Gasket EMC two position 1 Bracket I O blank 1 Bracket power supply 1 Support blank isolator 4 Bracket key holder 1 Screw M3X5 slotted 4 Clip 1 Spacer system board 4 Clamp SCSI cable 1 Screw M3 5 slotted 6 Mouse assembly all models Control panel assembly all models Power button kit all models Power supply 330 watt all models Release bar all models System service label all models Power cord all models Keyboard CRUs Keyboard US English French Canadian LA Spanish Arabic Belgium French Belgium UK Bulgarian Czech Danish Dutch French German Greek Hebrew FRU No CRU FRU 02R0812 59P8495 12J4506 01N2196 33F8354 02R0811 03K9340 00N8953 00N7259 23P1328 06P5850 24P1751 24P1746 49P1956 09N5764 76H6620 24P2621 19K4940 49P2040 19K4946 02R8528 93F2364 CRU No 37L2551 37L2552 37L2553 37L2555 37L2556 37L2557 37L2558 37L2559 37L2560 37L2561 37L2562 37L2563 37L2564 37L2565 CRU CRU FRU
77. anual and Troubleshooting Guide Hinweis 2 A ACHTUNG Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen Wenn Ihr System ein Modul mit einer Lithium Batterie enth lt ersetzen Sie es immer mit dem selben Modultyp vom selben Hersteller Die Batterie enth lt Lithium und kann bei unsachgem er Verwendung Handhabung oder Entsorgung explodieren Die Batterie nicht mit Wasser in Ber hrung bringen ber 100 C erhitzen reparieren oder zerlegen Die rtlichen Bestimmungen f r die Entsorgung von Sonderm ll beachten Hinweis 3 A ACHTUNG Wenn ein Laserprodukt z B CD ROM Laufwerke DVD Laufwerke Einheiten mit Glasfaserkabeln oder Transmitter installiert ist beachten Sie folgendes Das Entfernen der Abdeckungen des CD ROM Laufwerks kann zu gef hrlicher Laserstrahlung f hren Es befinden sich keine Teile innerhalb des CD ROM Laufwerks die vom Benutzer gewartet werden m ssen Die Verkleidung des CD ROM Laufwerks nicht ffnen Steuer und Einstellelemente sowie Verfahren nur entsprechend den Anweisungen im vorliegenden Handbuch einsetzen Andernfalls kann gef hrliche Laserstrahlung auftreten A VORSICHT Manche CD ROM Laufwerke enthalten eine eingebaute Laserdiode der Klasse 3A oder 3B Die nachfolgend aufgef hrten Punkte beachten Laserstrahlung bei ge ffneter T r Niemals direkt in den Laserstrahl sehe
78. ard disk drive activity LED green Hard disk O O drive status LED amber DO SCSI hot swap hard disk drive connector 00 DO 54 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide Note The hard disk drive activity LED and hard disk drive status LED on the backplane match the hard disk drive activity LED and hard disk drive status LED on the hot swap drive The following illustration shows the rear connectors on the hot swap drive backplane as viewed from the rear of the server SCSI power cable connector N El u D When you install hot swap hard disk drives install them in the following order bay 7 bay 6 and bay 5 1 SCSI cable N connector CDTI Attention When you handle static sensitive devices take precautions to avoid damage from static electricity For details on handling these devices see Handling static sensitive devices on page 38 To maintain proper system cooling do not operate the server for more than 10 minutes without either a drive or a filler panel installed in each bay Complete the following steps to install a hot swap hard disk drive in bay 5 6 or 7
79. ardware Maintenance Manual and Troubleshooting Guide 4 Pull the cover release latch away from the server and push the side cover toward the rear of the server Cover release latch Key lock To replace the side cover see Replacing the side cover on page 59 Attention For proper cooling and airflow replace the side cover before turning on the server Operating the server with the side cover removed might damage server components Removing the frame support bracket When working with some options such as hard disk drives adapters and memory modules you must first remove the frame support bracket to access the existing option Chapter 4 Installing options 41 Complete the following steps to remove the frame support bracket 1 Pull out on the rear end of the frame support bracket approximately 150 mm 6 in 2 Pull the rear end of the frame support bracket away from the server and place the bracket aside To reinstall the frame support bracket reverse the previous steps Working with adapters Your server comes with five 32 bit 33 MHz PCI adapter connectors or slots and one AGP slot You can install an AGP video adapter in the AGP slot See System and PCI extender boards on page 35 for the location of PCI expansion slots on the system board and PCI extender board Adapter considerations Before you install adapters review the following
80. at the Remote Supervisor Adapter in PCI slot 1 J14 3 Remote Supervisor Adapter Chapter 6 Symptom to FRU index 91 System on page 110 to determine which components should be replaced by a field service technician Error code symptom FRU action 166 342 000 System Management Failed ASM adapter BIST indicate failed tests 1 Ensure the latest firmware levels for Remote Supervisor Adapter and BIOS 2 Disconnect all server and option power cords from server wait 30 seconds reconnect and retry 3 Remote Supervisor Adapter 166 400 000 System Management Failed ISMP self test result failed tests x where x Flash RAM or ROM Reflash or update firmware for ISMP N a System board 180 XXX 000 Diagnostics LED failure Run diagnostics panel LED test for the failing LED 180 XXX 001 Failed front LED panel test Operator information panel MN System board 180 XXX 002 Failed diagnostics LED panel test Diagnostics panel MN a System board 180 361 003 Failed fan LED test 1 Fan 2 System board 180 XXX 003 Failed system board LED test System board 180 XXX 005 Failed SCSI backplane LED test SCSI backplane SCSI backplane cable System board on gt 201 XXX ONN Failed memory test 1 DIMM Location slots 1 6 where nn DIMM location Note nn 1 DIMM 1
81. be replaced by a field service technician Beep symptom FRU action 1 1 2 Microprocessor register test Microprocessor failed 1 1 3 CMOS write read test failed Battery D a System board 1 1 4 BIOS EEPROM checksum failed Recover BIOS 2 System board Copyright IBM Corp 2002 85 System on page 110 to determine which components should be replaced by a field service technician Beep symptom FRU action 1 2 1 Programmable Interval Timer failed System board 1 2 2 DMA page register test failed System board 1 2 3 DMA page register write read System board 1 2 4 failed failed RAM refresh verification DIMM 2 System board 1 3 1 First 64K RAM test failed DIMM Memory adapter 1 3 2 First 64K RAM parity test failed System board System board 2 1 1 Secondary DMA register failed 2 1 2 Primary DMA register failed 2 1 3 Primary interrupt mask register failed System board System board System board 2 1 4 Secondary interrupt mask register failed System board 2 2 2 Keyboard controller failed Keyboard 2 System board 2 4 1 Video failed screen believed operable Extender card 3 1 1 Timer tick interrupt failed System board 3 1 2 Interval timer channel 2 failed
82. bel maximum Sound power operating 5 3 bel maximum Environment Air temperature Server on 10 to 35 C 50 0 to 95 0 F Altitude O to 2133 m 6998 0 7 ft Server off 10 to 43 C 50 0 to 109 4 F Maximum altitude 2133 m 6998 0 ft Humidity Computer on 8 to 80 Computer off 8 to 80 Heat output Approximate heat output in British thermal units Btu per hour Minimum configuration 341 Btu 100 watts Maximum configuration 1604 Btu 470 watts Electrical input Sine wave input 50 60 Hz required Input voltage low range Minimum 90 V ac Maximum 137 V ac Input voltage high range Minimum 180 V ac Maximum 265 V ac nput kilovolt amperes kVA approximately Minimum 0 095 kVA Maximum 0 470 kVA Notes 1 Power consumption and heat output vary depending on the number and type of optional features installed and the power management optional features in use 2 These levels were measured in controlled acoustical environments according to the procedures specified by the American National Standards Institute ANSI 812 10 and ISO 7779 and are reported in accordance with ISO 9296 Actual sound pressure levels in a given location might exceed the average values stated because of room reflections and other nearby noise sources The declared sound power levels indicate an upper limit below which a large number of computers will opera
83. bles attached If you replace any drives remember which cable is attached to which drive When you install a drive ensure that the drive connector at one end of the signal cable is connected to the drive and that the drive connector at the other end is connected to the system board Chapter 4 Installing options 49 Installing a drive If you have only one IDE device on a cable it must be set as a primary device If two IDE devices are used on a single cable one must be designated as the primary device and the other as the secondary device otherwise the server might not recognize some of the IDE devices The primary and secondary designation is determined by switch or jumper settings on each IDE device If two IDE devices are on a single cable and only one is a hard disk drive the hard disk drive must be set as a primary device You must also set the SCSI ID for any SCSI device that you install in your server Each SCSI device has its own methods and considerations for setting the SCSI ID See the instructions that come with the SCSI device for details about setting the SCSI ID for the SCSI device in bay 1 2 3 or 4 Do the following to install a drive in bay 1 2 3 or 4 Attention When handling static sensitive devices take precautions to avoid damage from static electricity For details on handling these devices see Handling static sensitive devices on page 38 1 2 Read the information in Preinstallation
84. cable has two connectors one of these connectors is attached to the hard disk drive and the other is attached to the primary or secondary IDE connector on the system board Note The CD ROM drive is attached to an ATA 66 signal cable The hard disk drive is attached to an ATA 100 signal cable ATA 66 and ATA 100 signal cables are color coded The blue connector attaches to the System board The black connector attaches to the primary device If the cable has a gray middle connector it attaches to the secondary device If you are installing a hard disk drive you must change the switch setting on the CD ROM drive to secondary and change the connector used for the CD ROM drive to the gray middle connector The narrower signal cable has two connectors one to attach to the diskette drive and the other to attach to the connector FDD1 on the system board f your server comes with a SCSI connector on the extender board and SCSI hard disk drive an Ultra160 twisted ribbon cable connects the internal Ultra160 SCSI hard disk drive to the SCSI connector on the PCI extender board This cable has two additional connectors for attaching more internal SCSI devices To locate connectors on the system board see System board internal cable connectors on page 36 Review the following information before connecting power and signal cables to internal drives The drives that are preinstalled in your server come with power and signal ca
85. cations systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices To Connect To Disconnect 1 Turn everything OFF 1 Turn everything OFF 2 First attach all cables to devices 2 First remove power cords from outlet 3 Attach signal cables to connectors 3 Remove signal cables from connectors 4 Attach power cords to outlet 4 Remove all cables from devices 5 Turn device ON Statement 2 A CAUTION When replacing the lithium battery use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer If your system has a module containing a lithium battery replace it only with the same module type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not Throw or immerse into water Heat to more than 100 C 212 F Repair or disassemble Dispose of the battery as required by local ordinances or regulations Statement 3 A CAUTION When laser products such as CD ROMs DVD ROM drives fiber optic devices or transmitters are installed note the following Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous
86. cavi di alimentazione alle 3 Rimuovere i cavi di segnale dai connettori prese elettriche 4 Rimuovere tutti i cavi dalle unit 5 ACCENDERE le unit Appendix B Related service information 141 Avviso 2 ATTENZIONE Quando si sostituisce la batteria al litio utilizzare solo una batteria IBM con numero parte 33F8354 o batterie dello stesso tipo o di tipo equivalente consigliate dal produttore Se il sistema di cui si dispone e provvisto di un modulo contenente una batteria al litio sostituire tale batteria solo con un tipo di modulo uguale a quello fornito dal produttore La batteria contiene litio e pu esplodere se utilizzata maneggiata o smaltita impropriamente Evitare di Gettarla o immergerla in acqua e Riscaldarla ad una temperatura superiore ai 1007 C Cercare di ripararla o smontarla Smaltire secondo la normativa in vigore D Lgs 22 del 5 2 9 e successive disposizioni nazionali e locali Avviso 3 ATTENZIONE Quando si installano prodotti laser come ad esempio le unit DVD CD ROM a fibre ottiche o trasmettitori prestare attenzione a quanto segue Non rimuovere i coperchi L apertura dei coperchi di prodotti laser puo determinare l esposizione a radiazioni laser pericolose All interno delle unit non vi sono parti su cui effettuare l assistenza tecnica L utilizzo di controlli regolazioni o l esecuzione di procedure non descritti nel presente manuale possono provocare
87. ch components should be replaced by a field service technician to the failing DIMM is on Diagnostics panel LED FRU action FAN LED on The LED next to the failing DIMM is on MEMORY LED on The LED next Failing fan 2 System board CPU LED on The LED next to the failing CPU is on PCI BUS LED on 1 Run the Configuration Setup Utility program to verify that all microprocessors have identical cache sizes dock speeds and clock frequencies Microprocessor 1 or 2 oN System board Remove all PCI adapters from slots on affected bus D System board VRM LED on The LED next to the failing VRM is on 1 Voltage regulator module indicated by the lit VRM LED drive is installed in is lit Check the amber drive LED for the failing hard drive 2 Microprocessor indicated by the microprocessor LED DASD ram on The Asa en 1 Be sure the fans are operating correctly and the airflow is good Nexto the drive Bay that ino falling 2 If installed reseat I2C cable between DASD backplane and DASD 12C on the system board J10 3 Failing drive SCSI channel A has failed This is the SCSI channel for the hot swap hard disk drives 4 DASD backplane SERVICE PROCESSOR BUS LED 1 Unplug the server for 30 seconds and then retry 2 Reflash or update firmware for ISMP BIOS 3 System board POWER SUPPLY 1 LED on 1 Check the dc good LED on power
88. choices in any Configuration Setup Utility menu Some menu choices provide information only Some menu choices show fields that you can change These fields are enclosed by square brackets You can change the settings in these fields by using Left Arrow and Right Arrow gt keys to change the settings or you can type information in the field To reload the current setting for a menu item press F9 To reload the default setting for a menu item press F10 Using passwords The System Security choice appears only on the full Configuration Setup Utility menu After you select this choice you can implement an administrator password The administrator password provides access to all choices on the Configuration Setup Utility main menu You can set change or delete the administrator password The administrator password has the following features No password is required to start the system Type the password to access the Configuration Setup Utility program All choices are available on the Configuration Setup Utility main menu Complete the following steps to set an administrator password 1 From the Configuration Setup Utility main menu select System Security and press Enter 2 Select Administrator Password and press the Right Arrow gt key 3 Type the password you want to set in the Enter Password field and press Enter 4 Type the password again in the Enter Password again field and press Enter 5 Press E
89. command e par le fabricant Si votre syst me est dot d un module contenant une pile au lithium vous devez le remplacer uniquement par un module identique produit par le m me fabricant La pile contient du lithium et pr sente donc un risque d explosion en cas de mauvaise manipulation ou utilisation Ne la jetez pas l eau Nel exposez pas une temp rature sup rieure 100 C Ne cherchez pas la r parer ou la d monter Pour la mise au rebut reportez vous la r glementation en vigueur A Notice n 3 ATTENTION Si des produits laser sont install s tels que des unit s de CD ROM ou de DVD des p riph riques contenant des fibres optiques ou des metteurs r cepteurs prenez connaissance des informations suivantes N ouvrez pas ces produits pour viter une exposition directe au rayon laser Vous ne pouvez effectuer aucune op ration de maintenance l int rieur Pour viter tout risque d exposition au rayon laser respectez les consignes de r glage et d utilisation des commandes ainsi que les proc dures d crites dans le pr sent document A DANGER Certains produits laser contiennent une diode laser de classe 3A ou 3B Prenez connaissance des informations suivantes Rayonnement laser lorsque le carter est ouvert vitez de regarder fixement le faisceau ou de l observer l aide d instruments optiques vitez une exposition directe au rayon Notice n 4 A 136 IBM x
90. cover See l Removing the side cover on page 40 Remove the support bracket assembly See l Removing the side cover on Remove any hard disk drives or drive fillers from the drives Disconnect the hard disk drive cables that connect to the system board Remove the screws from the front of the hard disk drive cage Move the cage slightly in and up until it is free of the chassis and lift it out of the Server Note Take care not to dislodge the memory when you remove the cage Chapter 5 Field replaceable units 71 Hot swap backplane Before you begin e Read Safety information on page 117 Review the information in System reliability considerations on page 33 e uri To remove the hot swap backplane complete the following steps 1 Turn off the server if it is on Unplug the server Remove the front bezel See Removing the front bezel on page 67 Remove the side cover See l Removing the side cover on page 40 Remove the support bracket assembly See Removing the side cover on Remove any hard disk drives or drive fillers from the drives Disconnect the hard disk drive cables that connect to the system board Swing the cage out Slide the backplane out of the cage nm RON oo No 72 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide Power supply Before you begin e Read Safety information on page 117 Review the informat
91. d disk Chapter 4 Installing options 47 drive installed in bay 4 Before you install an internal drive review the following information Diskette drives tape drives CD ROM and DVD ROM drives are examples of removable media drives You can install removable media drives in bays 1 2 3 and 4 only You can install a 3 5 in slim high or a 5 25 in half high removable media drive such as a tape backup drive in bay 2 You can install a 3 5 in slim high removable media drive only in bay 4 The IBM xSeries 205 Type 8480 server supports only one diskette drive To install a 3 5 in drive in a 5 25 in bay you must use a 5 25 in conversion kit supplied with your option Note Only 3 5 in options that come with proper mounting hardware are supported in the 5 25 in bays The electromagnetic interference EMI integrity and cooling of the server are protected by having all bays and PCI slots covered or occupied When you install a drive or PCI adapter save the EMC shield and filler panel from the bay or the PCI adapter slot cover in the event you later remove the option For a complete list of supported options for your server go to http www ibm com pc support on the World Wide Web Preinstallation steps Before you install drives in your server verify that you have all the cables and other equipment specified in the documentation that comes with the drive You might also need to
92. d service information 133 10 AN 82 180 gt 82 180 amp 134 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide Important Toutes les consignes Attention et Danger indiqu es dans la biblioth que IBM documentation sont pr c d es d un num ro Ce dernier permet de mettre en correspondance la consigne en anglais avec ses versions traduites dans la pr sente section Par exemple si une consigne de type Attention est pr c d e du chiffre 1 ses traductions sont galement pr c d es du chiffre 1 dans la pr sente section Prenez connaissance de toutes les consignes de type Attention et Danger avant de proc der aux op rations d crites par les instructions Notice n 1 DANGER Le courant lectrique passant dans les c bles de communication ou les cordons t l phoniques et d alimentation peut tre dangereux Pour viter tout risque de choc lectrique Ne manipulez aucun c ble et n effectuez aucune op ration d installation d entretien ou de reconfiguration de ce produit au cours d un orage Branchez tous les cordons d alimentation sur un socle de prise de courant correctement c bl et mis la terre Branchez sur des socles de prise de courant correctement c bl s tout quipement connect ce produit Lorsque cel
93. der temperature Ambient temperat ure must be within normal operating specifications see Features and specifications on page 3 DASD checkout Note See System on page 110 to determin e which components should be replaced by a field service technician Message Action Hard drive x removal detected level critical hard drive x has been removed Information only take action as appropriate Host built in self test BIST Note See System on page 110 to determin e which components should be replaced by a field service technician Message Action Host fail level informational built in self test for the host failed 1 Reseat the microprocessor 2 Reseat the VRM 3 Replace the microprocessor CPU Bus fault messages Note See System on page 110 to determin e which components should be replaced by a field service technician Bus fault messages Message Action Failure reading 12C device Check devices on bus 0 1 If installed reseat the I2C cable between Remote Supervisor Adapter in PCI slot 1 J14 and the remote supervisor adapter connector on the PCI riser card 2 Memory DIMMs 3 System board Failure reading 12C device Check 1 Reseat the I2C cable between the operator information panel devices on bus 1 and system board J22 2 Operator information panel 3 System board Chapter 6 Sympt
94. e complete with Frequently Asked Questions Parts Information Technical Hints and Tips and Downloadable files In addition you can choose to receive electronic mail e mail notifications whenever new information becomes available about your registered products After you register and profile your xSeries products you can diagnose problems using the IBM Online Assistant and you can participate in the IBM discussion forum For more detailed information about registering and creating a customized profile for your IBM products go to the following addresses on the Web httpz www ibm com pc register http www ibm com pc support When you turn on the server it performs a series of tests to check the operation of server components and some of the options installed in the server This series of tests is called the power on self test or POST Notes 1 If you have a user password or administrator password set you must type the password and press Enter when prompted before POST will continue A single problem might cause several error messages When this occurs work to correct the cause of the first error message After you correct the cause of the first error message the other error messages usually will not occur the next time you run the test Chapter 3 Diagnostics 23 POST beep codes Error logs POST generates beep codes to indicate successful completion or the detection of a problem One short beep indicate
95. e cover on page 59 Turn on the server Start the Configuration Setup Utility program and set configuration parameters Set the system date and time Set passwords if necessary 60 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide Save the configuration Connecting external options You can connect a number of optional external devices to the connectors on the rear of the server such as a printer a keyboard or a mouse You can connect a number of optional external devices to the connectors on the rear of the server such as a printer a keyboard or a mouse Power cord 2 Mouse CSN Keyboard LS Parallel 2 SF Serial 1 Serial 2 USB 1 da USB 2 SS LR Ethernet dl Zo Line out green Ro Line in blue o E D Mic pink Lo So Video amp So Lo To attach an external device 1 Read Installation guidelines on page 38 review the safety precautions listed in Statement 1 and Statement 5 in Safety information on page 117 and read the documentation that comes with your options Be sure that your server and all attached devices are turned off Follow the instructions that come with the option to prepare it for installation and to connect it to the server This section provides information about the input output conn
96. e retention tab The open ends of the drive slots and installed drives will face you Note Ensure that the drive cage locks into place over the drive cage retention tab by pressing the drive cage all the way up Attach the guide rails to the side of the drive using the screws provided If you obtained your optional drive from IBM the guide rails are blue plastic Slide the drive into the drive cage until the plastic tabs on the drive guide rails lock into place in the drive cage Clear any cables that might impede the replacement of the drive cage Press in on the drive cage retention tab and rotate the cage back into the server Drive cage retention tab Connect the power and signal cables to the rear of each drive Chapter 4 Installing options 53 Note Route the signal cable so that it does not block the airflow to the rear of the drives or over the microprocessor 11 If you have other options to install or remove do so now 12 Replace the frame support bracket 13 Replace the side cover See Replacing the side cover on page 59 for details 14 Reconnect the external cables and power cords then turn on the attached devices and the server Installing a hot swap hard disk drive in bay 5 6 or 7 If your server is a hot swap model you can replace a failed hard disk drive without turning off the server Therefore you can continue to operate your server while a hard disk drive is remo
97. e to an IBM product program or service is not intended to state or imply that only that IBM product program or service may be used Any functionally equivalent product program or service that does not infringe any IBM intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any non IBM product program or service IBM may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to IBM Director of Licensing IBM Corporation North Castle Drive Armonk NY 10504 1785 U S A INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication IBM may make improvements and or changes in the product s and or the program s described in this publication at any time with
98. ectors on the rear of your server These connectors are One mouse One keyboard One parallel Two serial One Ethernet Two USB Line in Line out Microphone One video Optional multiple connectors on some models Chapter 4 Installing options 61 Video connector Your server uses a graphics controller located on the PCI extender card The video connector is located on the rear of your server See System board external connectors on page 37 for the location of this connector Some models come with a digital video interface DVI connector for connecting a digital monitor Keyboard connector Your server has one keyboard connector See System board external connectors on page 37 for the location of this connector Note If you attach a standard non USB keyboard to the keyboard connector the USB ports and devices are disabled during the power on self test POST 6 0 ON5 40 O 3 oo 2 1 Mouse connector Your server has one mouse connector that supports a mouse or other pointing device The mouse connector is located on the rear of your computer See System board external connectors on page 37 for the location of this connector 6 0 O 5 40 0 3 ome 29 Parallel connector 62 Your server has one 25 pin female D shell parallel connector This connector supports three standard Institute of Electrical and Electronics Engineers IEEE 1284 modes of operation standard par
99. ed only one way If you have other options to install or remove do so now Replace the frame support bracket Replace the side cover See Replacing the side cover on page 59 for details Reconnect the external cables and power cords then turn on the attached devices and the server Installing a non hot swap hard disk drive in bay 5 6 or 7 Bays 5 6 and 7 are in the drive cage The drive cage is located just above the front adapter support bracket Note You might find it useful to work with the server laying on its side 52 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide Complete the following steps to install a non hot swap hard disk drive in bay 5 6 or 7 1 2 3 10 Review the safety precautions listed in Safety information on page 117 Read the information in Preinstallation steps on page 48 Turn off the server and all attached devices Disconnect all external cables and power cords then remove the side cover See l Removing the side cover on page 40 ge 40 for details Remove the frame support bracket and disconnect the fan cable from the connector on the system board See Removing the frame support bracket on page 41 for details If your server has hard disk drives preinstalled in the drive cage disconnect the power and signal cables from the rear of the drives Rotate the drive cage out of the server until it locks into place with the drive cag
100. em board 015 XXX 198 USB device connected 1 Remove USB devices from USB1 and USB2 dining SEE 2 Run the USB external loopback test again 3 System board 020 XXX 000 Failed PCI interface test System board 020 XXX 001 Failed hot swap slot 1 PCI latch test 1 PCI hot swap latch assembly oes 2 System board 020 XXX 002 Failed Hot swap slot 2 PCI 1 PCI hot swap latch assembly latch test 2 System board gt Failed hot swap slot 3 PCI 1 PCI hot swap latch assembly 2 System board 020 XXX 004 Failed hot swap slot 4 PCI 1 PCI hot swap latch assembly latch test 2 System board 030 XXX 000 Failed internal SCSI interface test System board 035 XXX 099 1 No adapters were found 2 If adapter is installed re check connection 035 XXX S99 Failed RAID test on PCI slot 1 Adapter S S number of failing PCI slot Check 2 SCSI backol System Error Log before replacing a FRU REA pene 3 Cable 035 XXX SNN Check System Error Log before replacing a FRU s number of failing PCI slot nn SCSI ID of failing fixed disk 035 253 S99 RAID adapter initialization failure Hard disk drive with SCSI ID nnon RAID adapter in PCI slot s ServeRAID adapter in slot s is not configured properly Obtain the basic and extended configuration status and see the ServeRAID Hardware Maintenance Manual for more information Cable S
101. entation then remove the top handle a Carefully use a flat blade screwdriver to push in the tabs inside the plastic cover on the top of the system then remove the plastic cover Store the cover for possible future use b Grasp the metal handle and slide it toward the rear of the system to remove it from your system Store the metal handle for possible future use To remove the handle support complete the following steps 1 Turn off the server if it is on 2 Unplug the server 3 Firmly grasp the handle support and slide it away from the front bezel 4 Lift up on the handle support to remove it from the slots in the top of the chassis 82 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide Adapter retainer Before you begin e Read Safety information on page 117 Review the information in System reliability considerations on page 33 To remove the adapter retainer complete the following steps Turn off the server if it is on Unplug the server Remove the side cover See Remove all adapters MOULE Rotate the adapter retainer to the open position Grasp the adapter retainer and gently slide the top and bottom tabs out of the notches D da GN gt Chapter 5 Field replaceable units 83 84 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide Chapter 6 Symptom to FRU index This index supports xSeries 205 servers
102. equirement 256 MB 2 banks of 128 MB DIMMs Note Minimum operating requirements are a One power supply b Power cage assembly if installed c System board d One microprocessor and VRM e Memory module with a minimum of two 128 MB DIMMs 4 Turn on the server If the problem remains suspect the following FRUs in the order listed Power supply Power cage assembly if installed System board Notes 1 If the problem goes away when you remove an adapter from the system and replacing that adapter does not correct the problem suspect the system board 106 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide 2 f you suspect a networking problem and all the system tests pass suspect a network cabling problem external to the system Problem determination tips Due to the variety of hardware and software combinations that can be encountered use the following information to assist you in problem determination If possible have this information available when requesting assistance from Service Support and Engineering functions Machine type and model Microprocessor or hard disk upgrades Failure symptom Do diagnostics fail What when where single or multiple systems ls the failure repeatable Has this configuration ever worked f it has been working what changes were made prior to it failing ls this the original reported failure Diagnostics version
103. er monitor and other options that you intend to install Back up all important data before you make changes to disk drives Have a small flat blade screwdriver available Before accessing the inside of the IBM server xSeries 205 Type 8480 server rotate the two front stabilizing feet a quarter turn towards the server so they do not break Before placing the server in an upright position rotate the two front feet a quarter turn outward from the server See Moving the stabilizing feet on page 39 39 For a list of supported options for your server go to http www ibm com pc support on the World Wide Web System reliability considerations To help ensure proper system cooling and system reliability make sure that Each of the drive bays has a drive or a filler panel and electromagnetic compatibility EMC shield installed There is adequate space around the server to allow the server cooling system to work properly Leave approximately 51 mm 2 in of open space around the front and rear of the server Do not place objects in front of the fans You have followed the instructions for cabling provided with optional adapters You have replaced a failed fan as soon as possible Handling static sensitive devices Attention Static electricity can damage electronic devices and your system To avoid damage keep static sensitive devices in their static protective packages until you are reagy to install them To reduce the possibil
104. er supply connector not used Chapter 4 Installing options 65 66 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide Chapter 5 Field replaceable units The following information describes procedures for removing and installing certain components inside the system Only a qualified service technician is authorized to access the components described in this section Important The field replaceable unit FRU procedures are intended for trained servicers who are familiar with IBM xSeries products See the parts listing in System on page 110 to determine if the component being replaced is a customer replaceable unit CRU or a FRU Note Before servicing this system read Installation guidelines on page 38 Removing the front bezel The following illustration shows how to remove the bezel from the server Note The illustrations in this document might differ slightly from your hardware Do the following to remove the bezel T 2 Copyright IBM Corp 2002 Review the information in System reliability considerations on page 33 Turn off the server and peripheral devices and disconnect all power cords and then all external cables Remove the side cover see Removing the side cover on page 40 Press the bezel release latch at the top of the server to disconnect the top of the bezel from the server 67 5 6 Power button Release
105. erson to get medical aid Safety inspection guide The intent of this inspection guide is to assist you in identifying potentially unsafe conditions on these products Each machine as it was designed and built had required safety items installed to protect users and service personnel from injury This guide addresses only those items However good judgment should be used to identify potential safety hazards due to attachment of non IBM features or options not covered by this inspection guide If any unsafe conditions are present you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem Consider these conditions and the safety hazards they present Electrical hazards especially primary power primary voltage on the frame can cause serious or fatal electrical shock Explosive hazards such as a damaged CRT face or bulging capacitor Mechanical hazards such as loose or missing hardware The guide consists of a series of steps presented in a checklist Begin the checks with the power off and the power cord disconnected Checklist 1 Check exterior covers for damage loose broken or sharp edges 2 Turn off the computer Disconnect the power cord 3 Check the power cord for Appendix B Related service information 119 a Athird wire ground connector in good condition Use a meter to measure third wire ground continuity for 0 1 ohm or less between the exte
106. erver Feet unlocked position fS Release tab OF 3 Rotate the foot inward to the unlocked position then remove the foot from the server Chapter 4 Installing options 39 4 Align the post in the center of the foot with the hole on the bottom of the server and place the foot between the guides as indicated Note The following illustration shows the rear feet located on the bottom rear of the server Guides Feet locked position 5 Rotate the foot outward until the foot locks into place 6 Complete steps e through 5 for each foot Attention When you need to access the inside of the server to install options you might find it easier to lay the server on its side If you do so make sure the feet are in the horizontal position see the previous steps Otherwise the feet might break off from the server because of the weight of the server Removing the side cover Complete the following steps to remove the side cover of the server Note To remove the side cover you might find it easier to lay the server on its side If you do move the stabilizing feet so that they do not break See Moving the stabilizing feet on page 39 1 Review the information in Installation guidelines on page 38 and Safety information on page 117 2 Turn off the server and all attached devices 3 Disconnect all external cables and power cords 40 IBM xSeries 205 Type 8480 H
107. es Your IBM xSeries 205 Type 8480 server uses industry standard dual inline memory modules DIMMS Complete the following steps to install a DIMM Attention When handling static sensitive devices take precautions to avoid damage from static electricity For details on handling these devices see Handling static sensitive devices on page 38 Ts 2 Review the safety precautions listed in the Safety information on page 117 Turn off the server and all attached devices Disconnect all external cables and power cords then remove the side cover See Removing the side cover on page 40 40 for details Remove the frame support bracket See l Removing the frame support bracket on page 41 Touch the static protective package containing the DIMM to any unpainted metal surface on the server Then remove the new DIMM from the package Open the retaining clips and if necessary remove any existing DIMM Turn the DIMM so that the pins align correctly with the connector and firmly press the DIMM straight down into the connector by applying pressure on both ends of the DIMM simultaneously The retaining clips snap into the locked 56 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide 10 11 position when the DIMM is firmly seated in the connector DIMM connector 1 DIMM connector 2 If there is a gap between t
108. fan x Power error messages Note See System on page 110 to determine which components should be replaced by a field service technician Message Action Power supply x current share fault level critical excessive current demand on power supply x Replace power supply x Power supply x DC good fault level critical power good signal not detected for power supply x Replace power supply x Power supply x temperature fault Replace power supply x Power supply x removed Power supply x fan fault level critical fan fault in power supply x No action required information only Replace power supply x Power supply x 12 V fault level critical overcurrent condition detected See Power checkout on page 29 Power supply x 3 3 V fault level critical 3 3 V power supply x had an error See Power checkout on page 29 Power supply x 5 V fault level critical 5 V power supply x had an error See Power checkout on page 29 Chapter 6 Symptom to FRU index 103 Note See System on page 110 to determine which components should be replaced by a field service technician Message Action System running non redundant power 1 level noncritical system does not have redundant power Add another power supply 2 Remove options from system 3 System can continue to operate without redundancy protection if steps1 and 2 a
109. frica Sri Lanka 14F0033 Antigua Bahrain Brunei Channel Islands China Hong Kong S A R Cyprus Dubai Fiji Ghana India Iraq Ireland Kenya Kuwait Malawi Malaysia Malta Nepal Nigeria Polynesia Qatar Sierra Leone Singapore Tanzania Uganda United Kingdom Yemen Zambia 14F0051 Liechtenstein Switzerland 14F0069 Chile Ethiopia Italy Libya Somalia 14F0087 Israel 1838574 Thailand 6952301 Bahamas Barbados Bermuda Bolivia Brazil Canada Cayman Islands Colombia Costa Rica Dominican Republic Ecuador El Salvador Guatemala Guyana Haiti Honduras Jamaica Japan Korea South Liberia Mexico Netherlands Antilles Nicaragua Panama Peru Philippines Saudi Arabia Suriname Taiwan Trinidad West Indies United States of America Venezuela Chapter 7 Parts listing xSeries 205 Type 8480 113 114 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide Appendix A Getting help and technical assistance If you need help service or technical assistance or just want more information about IBM products you will find a wide variety of sources available from IBM to assist you This appendix contains information about where to go for additional information about IBM and IBM products what to do if you experience a problem with your xSeries or IntelliStation system and whom to call for service if it is necessary Before you call
110. gabit Ethernet controller will set the appropriate duplex state That is the Ethernet controller will adjust to the network data rate whether the data rate is standard Ethernet 10BASE T Fast Ethernet 100BASE TX 1000BASE T half duplex HDX or full duplex FDX The controller supports half duplex HDX and full duplex FDX modes at both speeds For information about configuring your Ethernet controller see the Device Drivers and IBM Enhanced Diagnostics CD that comes with your server For updated information about configuring your Ethernet controller go to the IBM Support Web site at http www ibm com pc support and navigate to the area for your specific server type From this area you can download documentation the most current 16 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide device drivers for your server and software that supports advanced networking functions After downloading run the downloaded program aunch exe You Ethernet controller supports optional modes such as teaming priority packets load balancing fault tolerance and virtual LANs which provide higher performance security and throughput for your server These modes apply to the integrated Ethernet controller and to the controllers on supported Ethernet adapters Using the SCSISelect Utility program SCSISelect is a menu driven configuration utility program for servers that come with a SCSI adapter installed You can use SC
111. he information in Safety information on page 117 To order replacement batteries call 1 800 772 2227 within the United States and 1 800 465 7999 or 1 800 465 6666 within Canada Outside the U S and Canada call your IBM reseller or IBM marketing representative Note After you replace the battery you must reconfigure your server and reset the System date and time Complete the following steps to replace the battery 1 3 Follow any special handling and installation instructions supplied with the replacement battery Turn off the server and all attached devices Disconnect all external cables and power cords then remove the side cover and frame support bracket See Removing the side cover on page 40 and Removing the frame support bracket on page 41 Complete the following steps to remove the battery a Use one fingernail to press the top of the battery clip away from the battery The battery pops up when released b Use your thumb and index finger to lift the battery from the socket E Complete the following steps to insert the new battery a Tilt the battery so that you can insert it into the socket on the side opposite the battery clip b Press the battery down into the socket until it clicks into place Make sure the battery clip holds the battery securely Replace the frame support bracket and the side cover and connect the cables See Replacing the sid
112. he DIMM and the retaining clips the DIMM has not been correctly installed Open the retaining clips remove the DIMM then reinsert it If you have other options to install or remove do so now Replace the frame support bracket Replace the side cover See l Replacing the side cover on page 59 Reconnect the external cables and power cords Turn on the attached devices and turn on the server Installing a security rope clip To help prevent theft you can add a security rope clip and cable to your server Complete the following steps to install the rope clip T 2 3 4 5 Review the safety precautions listed in Safety information on page 117 Turn off the server and all attached devices Disconnect all external cables and power cords then remove the side cover See Removing the side cover on page 40 40 for details Use a screwdriver to remove the two metal knockouts Insert the rope clip through the rear panel then attach and tighten the nuts Thread the cable through the rope clip and around an object that is not part of or permanently secured to the building structure or foundation and from which the cable cannot be removed Fasten the cable ends together with a lock After you add the security cable be certain it does not interfere with other cables Chapter 4 Installing options 57 connected to the server Rope clip e qu ER E 2 950 22 og BLIGE
113. her The Ethernet RJ 45 connector has two LEDs The Ethernet link status LED is on the left When this green light is on there is an active connection on the Ethernet port The Ethernet transmit receive activity LED is on the right When this amber LED is on there is activity between the server and the network These LEDs have the same functions as the Ethernet link status LED and the Ethernet transmit receive activity LED on the rear of the server see the User s Guide Configuring the Gigabit Ethernet controller The Ethernet controller is a PCI Plug and Play device You do not need to set any jumpers or configure the controller for your operating system before you use the Ethernet controller However you must install a device driver to enable your operating system to address the Ethernet controller The device drivers are provided on the Device Drivers and IBM Enhanced Diagnostics CD When you connect your server to the network the Ethernet controller automatically detects the data transfer rate 10 Mbps 100 Mbps or 1000 Mbps on the network and then sets the controller to operate at the appropriate rate In addition if the Ethernet ports that your server is connected to support auto negotiation the Gigabit Ethernet controller will set the appropriate duplex state That is the Ethernet controller will adjust to the network data rate whether the data rate is standard Ethernet 10BASE T Fast Ethernet 100BASE TX 1000BASE T half duple
114. icates the exact test failure that was encountered These codes are for trained service personnel see Diagnostic error codes on page 89 iii is the three digit device ID These codes are for trained service personnel see l Diagnostic error codes on page 89 date is the date that the diagnostic test was run and the error recorded cc is the check value that is used to verify the validity of the information text message is the diagnostic message that indicates the reason for the problem Chapter 3 Diagnostics 25 Text messages The diagnostic text message format is as follows Function Name Result test specific string where Function Name is the name of the function being tested when the error occurred This corresponds to the function code fff shown in the error code format in the previous section Result can be one of the following Passed This result occurs when the diagnostic test is completed without any errors Failed This result occurs when the diagnostic test discovers an error User Aborted This result occurs when you stop the diagnostic test before it is complete Not Applicable This result occurs when you specify a diagnostic test for a device that is not present Aborted This result occurs when the test could not proceed for example because of the System configuration Warning This result occurs when a possible problem is reported during the diagnostic test such as when a device dri
115. idas das instru es de cuidado ou perigo encontradas nesta sec o Por exemplo se uma instru o de cuidado iniciada com o n mero 1 as tradu es para aquela instru o de cuidado aparecem nesta se o sob a instru o 1 Certifique se de ler todas as instru es de cuidado e perigo antes de executar qualquer opera o Instru o 1 PERIGO A corrente el trica proveniente de cabos de alimenta o de telefone e de comunica es perigosa Para evitar risco de choque N o conecte ou desconecte cabos e n o realize instala o manuten o ou reconfigura o deste produto durante uma tempestade com raios Conecte todos os cabos de alimenta o a tomadas el tricas corretamente instaladas e aterradas Conecte todos os equipamentos ao qual esse produto ser conectado a tomadas corretamente instaladas Sempre que poss vel utilize apenas uma das m os para conectar ou desconectar cabos de sinal Nunca ligue qualquer equipamento quando existir evid ncia de danos por fogo gua ou na estrutura Desconecte cabos de alimenta o sistemas de telecomunica o redes e modems antes de abrir as tampas dos dispositivos a menos que especificado de maneira diferente nos procedimentos de instala o e configura o Conecte e desconecte cabos conforme descrito na seguinte tabela ao instalar ou movimentar este produto ou os dispositivos conectados ou ao abrir suas tampas
116. ide System Partition is not present Run the available ServerGuide program and ensure that setup is complete Small computer system interface messages If you receive a SCSI error message see Diagnostic error codes on page 89 Note If your server does not have a hard disk drive ignore any message that indicates that the BIOS is not installed Diagnostic programs and error messages The server diagnostic programs are stored on the IBM Enhanced Diagnostics CD These programs are the primary method of testing the major components of your server Diagnostic error messages indicate that a problem exists they are not intended to be used to identify a failing part Troubleshooting and servicing of complex problems that are indicated by error messages should be performed by trained Service personnel Sometimes the first error to occur causes additional errors In this case the server displays more than one error message Always follow the suggested action instructions for the first error message that appears The following sections contain the error codes that might appear in the detailed test log and summary log when the diagnostic programs are run The error code format is as follows fff ttt iii date cc text message where fff is the three digit function code that indicates the function being tested when the error occurred For example function code 089 is for the microprocessor ttt is the three digit failure code that ind
117. ightly with different versions of the ServerGuide program To learn more about the version that you have start the ServerGuide Setup and Installation CD and view the online overview Not all features are supported on all server models The ServerGuide program requires a supported IBM server with an enabled startable bootable CD ROM drive In addition to the ServerGuide Setup and Installation CD you must have your operating system CD to install your operating system Chapter 2 Configuring your server 13 The ServerGuide program has the following features Sets system date and time Detects the SCSI RAID adapter or controller and runs the SCSI RAID configuration program Updates the licensed internal code firmware level without diskettes Checks the system BIOS code and microcode firmware levels of supported options to determine whether a later level is available from the CD You can perform updates without using diskettes Provides the Performance Optimizer program to easily tune your SCSI RAID adapter settings for your server environment Detects installed hardware options and provides updated device drivers for most adapters and devices Creates a setup replication diskette for replicating setup selections for other servers of the same model Provides diskette free installation for supported operating systems Provides a replicated installation path for multiple installations of supported operating systems
118. ing properly cooled see System reliability considerations on page 38 Replace the system board 102 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide Note See System on page 110 to determine which components should be replaced by a field service technician Message Action System board is under recommended temperature level warning system board is under recommended temperature Ambient temperature must be within normal operating specifications see Features and specifications on page 3 System over temperature for CPU x level warning CPU x reporting over temperature condition Ensure system is being properly cooled see System reliability considerations on page 38 System under recommended CPU x temperature level warning system reporting under temperature condition for CPU x Ambient temperature must be within normal operating specifications see Features and specifications on page 3 Fan error messages Note See System on page 110 to determine which components should be replaced by a field service technician Message Action Fan x failure level critical fan x had a 1 Check connections to fan x failure 2 Replace fan x Fan x fault level critical fan x beyond recommended RPM range 1 Check connections to fan x Replace fan x Fan x outside recommended speed action Replace
119. ing the operating system from diskette the ServerGuide program lists the diskettes that you must create and the optional diskettes that you might want to create The diskettes that you can create are the device driver diskettes for the installed adapters or controllers 5 The ServerGuide program prompts you to insert your operating system CD and restart the server At this point the installation program for the operating system takes control to complete the installation Chapter 2 Configuring your server 15 Setting up or updating multiple servers You can use the ServerGuide program to create diskettes that help you set up or update multiple servers You can modify information on the diskettes as you use them to set up or update other servers Note Availability and function can vary by server model and by the hardware that is installed You can create a setup replication diskette which contains your hardware configuration selections Use this diskette to replicate selections to other servers that are of the same model You can create an operating system replication diskette which contains information that you need to complete multiple installations Not all operating systems support operating system replication diskettes Installing your operating system without ServerGuide If you have already configured the server hardware and you decide not to use the ServerGuide program to install your operating system complete the following s
120. inted metal surface on the server then remove the drive from the package and place it on a static protective surface Set any jumpers or switches on the drive according to the documentation that comes with the drive You might find it easier to install the new drive into the appropriate opening on the front and then attach the cables If you are installing a 5 25 in drive in bay 2 push the drive into the bay then use the two screws to attach the drive to the drive cage Chapter 4 Installing options 51 10 11 12 13 14 15 16 If you are installing a 3 5 in drive in bay 2 you must attach the 5 25 in conversion kit supplied with your option to the 3 5 in drive Note You can install only a 3 5 in device in bay 4 gt EMC shield If the drive is an IDE device connect one end of the IDE signal cable into the back of the drive and the other end of the cable into the IDE connector on the System board For the location of the IDE connectors see System board ithe drive is a SCSI davies connect one end of the SCSI signal cable into the back of the drive and the other end of the cable into the 68 pin connector on the PCI connector on the extender board Note Route the signal cable so that it does not block the airflow to the rear of the drives or over the microprocessor Connect the power cable to the back of the drive The connectors are keyed and can be insert
121. ion in System reliability considerations on page 33 To remove the power supply do the following Turn off the server if it is on Unplug the server Remove the cover See FRemoving the side cover on page 40 Disconnect internal cables from the planar and drives Remove the screws from the rear of the server Gently move the power supply away from the chassis and lift it out of the server a on 8 D Go A y Chapter 5 Field replaceable units 73 Rear fan Before you begin e Read Safety information on page 117 Review the information in System reliability considerations on page 33 To remove the rear fan complete the following steps 1 2 3 4 a 11 Turn off the server if it is on Unplug the server Remove the cover See Remove the A ne rn page 40 40 Remove the fan cable from the system board Use side cutters to sever the four rubber extensions on the outside of the server Gently pry the fan away from the server and lift it up and out To install the new fan assembly place the fan in position at the rear of the server Guide the rubber extensions through the apertures Use needle nosed pliers to pull the extensions through the apertures Rear Fan Rubber extensions bs N O g Yc A A 9 9 2 y ZA amp AL Reconnect cables
122. ity of electrostatic discharge observe the following precautions Limit your movement Movement can cause static electricity to build up around you Handle the device carefully holding it by its edges or its frame Do not touch solder joints pins or exposed printed circuitry Do not leave the device where others can handle and possibly damage the device While the device is still in its static protective package touch it to an unpainted metal part of the server for at least 2 seconds This drains static electricity from the package and from your bogy Remove the device from its package and install it directly into the server without setting it down If it is necessary to set the device down place it in its static protective package Do not place the device on the server cover or on a metal table Take additional care when handling devices during cold weather because heating reduces indoor humidity and increases static electricity 38 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide Moving the stabilizing feet The four feet on the bottom of the server provide additional stability when the feet are placed in the stabilizing position Complete the following steps to place the feet in the stabilizing position 1 Place the server on its side 2 Locate the release tab inside the foot then lift up on the tab Note The following illustration shows the rear feet located on the bottom rear of the s
123. l esposizione a radiazioni pericolose PERICOLO Alcuni prodotti laser contengono all interno un diodo laser di Classe 3A o Classe 3B Prestare attenzione a quanto segue Aprendo l unit vengono emesse radiazioni laser Non fissare il fascio non guardarlo direttamente con strumenti ottici ed evitare l esposizione diretta al fascio Avviso 4 A 142 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide 218 kg 32 kg 255 kg ATTENZIONE Durante il sollevamento della macchina seguire delle norme di sicurezza Avviso 5 A A ATTENZIONE Il pulsante del controllo dell alimentazione situato sull unit e l interruttore di alimentazione posto sull alimentatore non disattiva la corrente elettrica fornita all unit L unit potrebbe disporre di pi di un cavo di alimentazione Per disattivare la corrente elettrica dall unit accertarsi che tutti i cavi di alimentazione siano scollegati dalla sorgente di alimentazione 2 Cm m iu Avviso 10 A ATTENZIONE Non poggiare oggetti che pesano pi di 82 kg sulla parte superiore delle unit montate in rack Appendix B Related service information 143 kkk OM S qa HS dle He ASLUC 0 HSE SE 9 sa FIS a uu 0 EM Lie Az HAO So ESA 2U2S ete sole A ASS UC UE SO FA ADSO HS 12 ASNO HAE HS F0 aes 2 289 02 UM 208 SEUL 2 JOS AZBOIL B 0 HE IPSS OH DISAIS DES 825
124. laser radiation There are no serviceable parts inside the device Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure A 122 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Statement 4 A 906 gt 18 kg 37 Ib gt 32 kg 70 5 lb 255 kg 121 2 Ib CAUTION Use safe practices when lifting Statement 5 CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 20 gt 1 0 e Statement 10 CAUTION Do not place any object weighing more than 82 kg 180 Ibs on top of rack mounted devices Appendix B Related service information 123 Importante Todas as instru es de cuidado e perigo da IBM documentation come am com um n mero Este n mero utilizado para fazer refer ncia cruzada de uma instru o de cuidado ou perigo no idioma ingl s com as vers es traduz
125. ler Integrated RAID controller on server 4xxx thru 5xxx Code DRAM error 6xxx Cache DRAM error ServeRAID 4H only Install download jumpers flash latest level BIOS code and firmware for controller then remove jumpers ServeRAID controller Reseat daughter card Install download jumpers flash latest level BIOS code and firmware for controller then remove jumpers ServeRAID controller 7xxx thru 8xxx Host local PCI bus interface error 9003 Flash latest level of BIOS code and firmware for controller If ServeRAID 4x controller replace controller If ServeRAID 5i controller integrated RAID controller on the server Flash latest level of BIOS code and firmware for controller Confirm that this controller is a supported option for this system ServeRAlD controller Integrated RAID controller on the server 9xxx thru BZxx SCSI bus error caused by cables termination defective drives etc Z refers to the specific channel or channels that cause the error On E OQ Iw Follow indications at POST ISPR error procedures on page 98 Follow those instructions before continuing with the next steps listed in this index Hard disk drive cable Hard disk drive backplane Hard disk drive ServeRAID controller EFFE Firmware code corrupt or download jumpers are in place Flash latest level BIOS and firmware for controller then remove jumpers ServeRAID controller FFFF o
126. lid diskette boot record P D Diskette Diskette drive Drive cable System board 96 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide Note See System on page 110 to determine which components should be replaced by a field service technician Error code symptom FRU action 604 Diskette drive error 1 Run the Configuration Setup Utility program and diagnostics 2 Diskette drive 3 Drive cable 4 System board 662 Diskette drive configuration error gt Nos Run the Configuration Setup Utility program and diagnostics Diskette drive Drive cable System board 962 Parallel port error D Run the Configuration Setup Utility program System board 11XX System board serial port 1 or 2 error D Run the Configuration Setup Utility program System board 1762 Hard drive configuration error IDE only Be as Hard disk drive Hard disk cables Run the Configuration Setup Utility program System board 178X Hard drive error IDE only Boom Hard disk cables Hard disk adapter Hard disk drive System board 1800 No more hardware interrupt available for PCI adapter D Run the Configuration Setup Utility program Remove adapter 1801 No more ROM space available for PIC adapter WAN Run the Configuration Setup Utility program Remove adapter Disable the adapter BIOs and run the
127. lug and Play adapters are configured automatically Non Plug and Play adapters might require switch settings additional device drivers and installation after the operating system is installed See the documentation that comes with the adapter 2 Diagnostics for your server come in BIOS code or on a separate diagnostics CD Typical operating system installation You can use the ServerGuide program to shorten your installation time The ServerGuide program provides the device drivers that are required for your hardware and for the operating system that you are installing This section describes a typical ServerGuide operating system installation Note Features and functions can vary slightly with different versions of the ServerGuide program 1 After you have completed the setup process the operating system installation program starts You will need your operating system CD to complete the installation 2 The ServerGuide program stores information about the server model service processor hard disk drive controllers and network adapters Then the program checks the CD for newer device drivers This information is stored and then passed to the operating system installation program 3 With some operating system installations you can create an operating system replication diskette for setting up additional servers This diskette contains the Internet protocol IP address server name and other selections 4 f you are install
128. mode When the server is connected to an ac power source but has not been turned on it is in Standby mode When the server is in Standby mode the operating system is not running and all core logic except for the service processor is shut down The power on LED flashes to indicate that the server is in Standby mode The server can respond to requests from the service processor such as a remote request to turn on the server To put the server into Standby mode when the server is turned on shut down the operating system see your operating system documentation and press the power control button You can also put the server into Standby mode through a request from the service processor Chapter 1 General information 7 8 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide Chapter 2 Configuring your server You can use the following configuration programs to customize your server hardware Configuration Setup Utility program The Configuration Setup Utility program is part of the basic input output system BIOS code that comes with your server You can use this program to configure serial port assignments change interrupt request IRQ settings change the device startup sequence set the date and time and set passwords Broadcom NetXtreme Gigabit Ethernet Boot Agent The Broadcom NetXtreme Gigabit Ethernet Boot Agent is part of the BIOS code that comes with your server You can enable the Broadcom
129. n nicht direkt mit optischen Instrumenten betrachten und den Strahlungsbereich meiden Hinweis 4 A Appendix B Related service information 139 140 218 kg 232 kg 255 kg ACHTUNG Beim Anheben der Maschine die vorgeschriebenen Sicherheitsbestimmungen beachten Hinweis 5 ACHTUNG Mit dem Betriebsspannungsschalter an der Vorderseite des Servers und dem Betriebsspannungsschalter am Netzteil wird die Stromversorgung f r den Server nicht unterbrochen Der Server k nnte auch mehr als ein Netzkabel aufweisen Um die gesamte Stromversorgung des Servers auszuschalten mu sichergestellt werden da alle Netzkabel aus den Netzsteckdosen herausgezogen wurden 2 7 mp m 1 7 mp cm Hinweis 10 ACHTUNG Keine Gegenst nde die mehr als 82 kg wiegen auf Rack Einheiten ablegen IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide Importante Tutti gli avvisi di attenzione e di pericolo riportati nella pubblicazione IBM documentation iniziano con un numero Questo numero viene utilizzato per confrontare avvisi di attenzione o di pericolo in inglese con le versioni tradotte riportate in questa sezione Ad esempio se un avviso di attenzione inizia con il numero 1 la relativa versione tradotta e presente in questa sezione con la stessa numerazione Prima di eseguire una qualsiasi istruzione accertarsi di leggere tutti gli avvisi di attenzione e di pericolo Avviso 1
130. n CD includes an easy to use setup and installation program that is specifically designed for your server The ServerGuide program detects the server model and hardware options that are installed and uses that information during setup to configure the hardware The ServerGuide program simplifies operating system installations by providing updated device drivers and in some cases installing them automatically If a later version of the ServerGuide program is available you can download a free image of the ServerGuide Setup and Installation CD or you can purchase the CD To download the latest ServerGuide program go to the IBM ServerGuide Web page at http www ibm com pc qtechinfo MIGR 4ZKPPT html To purchase the latest ServerGuide Setup and Installation CD see the ServerGuide Updates flyer that comes with your server library or go to the ServerGuide fulfillment Web site at http www ibm com pc coupon The ServerGuide program has the following features to make setup easier An easy to use interface with online help Diskette free setup and configuration programs that are based on detected hardware Performance Optimizer program which easily tunes your SCSI RAID adapter settings for your server environment e A system BIOS update program which updates the BIOS code directly from the CD Device drivers that are provided for your server model and detected hardware ServerGuide features Features and functions can vary sl
131. nder card Serial port test failed System board Parallel port test failed System board SCSI controller test failed System board Hard disk drive test failed Hard disk drive Hard disk drive cable Diskette drive test failed Diskette drive Diskette drive cable System board Integrated SP test failed System board System management test failed ASM adapter if installed System board CDOROM test failed CD ROM diskette drive assembly System board Ethernet test failed System board ServeRAID test failed RAID controller Tape drive test failed Tape drive 94 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide Power supply LED errors Use the information in this section to solve power supply problems Note The minimum configuration required for the dc good light to be lit is Power supply Power cage assembly if installed System board set switch 7 of SW1 to bypass the power switch see System and PCI extender boards on page 35 Note See System on page 110 to determine which components should be replaced by a field service technician AC good LED DC good LED Description FRU action Off On Off Off No power to system or ac problem Standby mode or dc problem a Check ac power to the system Power supply Check system board cable connecto
132. ntain small conductive fibers to decrease electrostatic discharges Do not use this type of mat to protect yourself from electrical shock Find the room emergency power off EPO switch disconnecting switch or electrical outlet If an electrical accident occurs you can then operate the switch or unplug the power cord quickly Do not work alone under hazardous conditions or near equipment that has hazardous voltages Disconnect all power before Performing a mechanical inspection Working near power supplies Removing or installing main units Before you start to work on the machine unplug the power cord If you cannot unplug it ask the customer to power off the wall box that supplies power to the machine and to lock the wall box in the off position f you need to work on a machine that has exposed electrical circuits observe the following precautions Ensure that another person familiar with the power off controls is near you Remember Another person must be there to switch off the power if necessary Use only one hand when working with powered on electrical equipment keep the other hand in your pocket or behind your back Remember There must be a complete circuit to cause electrical shock By observing the above rule you may prevent a current from passing through your bogy When using testers set the controls correctly and use the approved probe leads and accessories for that tester S
133. nter to Set or Change Password The setting in the Administrator Password field changes to Present 6 Press Esc until you return to the main menu 7 Select Save Settings and Press Enter After you have set an administrator password you can then set a user password to authorize a user to operate the server You must set an administrator password to set a user password 10 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide You can use any combination of up to seven characters A Z a z 0 9 and blanks for your user password Keep a record of your password in a secure place If you forget the user password you can regain access to the server through one of the following methods Type the administrator password at the power on prompt Start the Configuration Setup Utility program and change the user password Change the position of the password check jumper JP1 as described in Setting the password check jumper on page 12 Remove the battery and then install the battery See the Hardware Maintenance Manual and Troubleshooting Guide for instructions To set a user password complete the following steps 1 Set an administrator password See the instructions on page 10 2 Select User Password and press the Right Arrow gt key 3 Type the password you want to set in the Enter Password field and press Enter 4 Type the password again in the Enter Password Again field and press En
134. o the problem are in the right column Table 1 ServerGuide Setup and Installation CD Symptom Suggested action The ServerGuide Ensure that the server is supported and has a startable bootable Setup and CD ROM drive Installation CD will If the startup boot sequence settings have been altered ensure not start that the CD ROM drive is first in the startup sequence If more than one CD ROM drive is installed ensure that only one drive is set as the primary drive Start the CD from the primary drive The SCSI RAID program cannot view all installed drives or the NOS cannot be installed Ensure that there are no duplicate SCSI IDs or IRQ assignments Ensure that the hard disk drive is connected properly The Operating Make more space available on the hard disk System Installation program continuously loops 24 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide Table 1 ServerGuide Setup and Installation CD continued Symptom Suggested action The ServerGuide Ensure that the NOS CD you have is supported by the ServerGuide program will not program See the ServerGuide Setup and Installation CD label for a start your NOS CD list of supported NOS versions The NOS cannot Ensure that the NOS is supported on your server If the NOS is be installed the supported either there is no logical drive defined SCSI RAID option is not systems or the ServerGu
135. ody Prevent the part from touching your clothing Most clothing is insulative and retains a charge even when you are wearing a wrist strap Use the black side of a grounded work mat to provide a static free work surface The mat is especially useful when handling ESD sensitive devices Select a grounding system such as those in the following list to provide protection that meets the specific service requirement Note The use of a grounding system is desirable but not required to protect against ESD damage Attach the ESD ground clip to any frame ground ground braid or green wire ground Use an ESD common ground or reference point when working on a double insulated or battery operated system You can use coax or connector outside shells on these systems Use the round ground prong of the ac plug on ac operated computers IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function Proper grounding of the electrical outlet can be verified by a certified electrician Notice for customers in the State of California WARNING Handling the cord on this product or cords associated with accessories sold with this product will expose you to lead a chemical known to the State of California to cause cancer and birth defects or other reproductive harm Wash hands after handling S
136. om the system board Notes a You might need to remove the diskette and IDE cables to access the power switch and LED panel cable connector b Some cables might have two connectors for you to disconnect c See the system service label for system board connector locations Disconnect the cable of the power button from the system board Place a screwdriver against the bottom release latch of the power button and gently press upward and slide the latch through the aperture Gently pinch together the upper release latches and slide the latches through the aperture and remove the power button Chapter 5 Field replaceable units 69 Microprocessor fan sink To remove the microprocessor and fan sink do the following Note Read Installation guidelines on page 38 and Safety information on page 117 1 Power off the computer and remove external cables 2 Remove the cover and support bracket see page 4qjand Disconnect any cables that impede access to the processor Remove the fan sink from the processor Bo Note The fansink and underlying heatsink are attached and do not need to be separated from each other Remove the fansink heatsink assembly from the processor as a single unit a Detach the fan sink cable b Loosen the two captive screws on either side in leaf spring enclosures of the fansink c With the two captive screws loosened pivot the leaf spring assemblies outward and
137. om to FRU index 105 System on page 110 Bus fault messages Message Action to determine which components should be replaced by a field service technician Failure reading 12C device Check 1 Reseat the cable between system board and the power supply devices on bus 2 power cage assembly if installed J10 2 Power cage assembly if installed 3 Power supply 4 System board Failure reading 12C device Check 1 Reseat the cable between the DASD backplane and connector devices on bus 3 J10 of system board 2 DASD backplane 3 System board Failure reading 12C device Check device System board on bus 4 Undetermined problems Use the information in this section if the diagnostic tests did not identify the failure the devices list is incorrect or the system is inoperative Notes 1 Damaged data in CMOS can cause undetermined problems 2 Damaged data in BIOS code can cause undetermined problems Check the LEDs on all the power supplies If the LEDs indicate the power supplies are working correctly complete the following steps 1 Turn off the server 2 Be sure the server is cabled correctly 3 Remove or disconnect the following devices one at a time until you find the failure turn on the server and reconfigure each time Any external devices Surge suppressor device on the server Modem printer mouse or non IBM devices Each adapter Drives Memory modules minimum r
138. otiation manually configure the Ethernet controller to match the hub f you manually configured the Duplex mode make sure that you also manually configure the speed Reseat or replace the adapter The Ethernet transmit receive activity LED does not work Check the following Make sure that you have loaded the network device drivers The network might be idle Try sending data from this server Data is incorrect or sporadic Check the following Make sure that you are using Category 5 or higher cabling when operating the server at 100 Mbps or at 1000 Mbps Make sure that the cables do not run close to noise inducing sources like fluorescent lights The Ethernet controller stopped working when another adapter was added to the server Check the following Make sure that the cable is connected to the Ethernet controller Make sure that your PCI system BIOS code is current Reseat the adapter Determine if the interrupt IRQ setting assigned to the Ethernet adapter is also assigned to another device in the system Use the Configuration Setup Utility program to determine if this is the case Although interrupt sharing is allowed for PCI devices some devices do not function well when they share an interrupt with a dissimilar PCI device Try changing the IRQ assigned to the Ethernet adapter or the other device Reseat or replace the adapter The Ethernet controller stopped working withou
139. oubleshootingGuide the following xSeries 205 Type 8480 documentation is provided with your server Installation Guide This printed publication contains setup and installation instructions Rack Installation Instructions This printed publication contains the instructions to install your server in a rack Safety Book This multilingual publication is provided in Portable Document Format PDF on the IBM xSeries Documentation CD It contains translated versions of the caution and danger statements that appear in the documentation for your server Each caution and danger statement has an assigned number which you can use to locate the corresponding statement in your native language User s Guide This publication is provided in PDF on the IBM xSeries Documentation CD It contains general information about your server including information about features how to configure your server how to use the ServerGuide Setup and Installation CD and how to get help Copyright IBM Corp 2002 1 Option Installation Guide This publication is provided in PDF on the IBM xSeries Documentation CD It contains instructions to install remove and connect optional devices supported by your server Depending on your server model additional publications might be included on the IBM xSeries Documentation CD Notices and statements in this book The caution and danger statements used in this book also appear in the multilingual Safety
140. our system documentation for instructions for using the diagnostic programs The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software IBM maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates To access these pages go to http www ibm com pc support and follow the instructions Also you can order publications through the IBM Publications Ordering System at http www elink ibmlink ibm com public applications publications cgibin pbi cgi Getting help and information from the World Wide Web On the World Wide Web the IBM Web site has up to date information about IBM xSeries and IntelliStation products services and support The address for IBM xSeries information is http www ibm com eserver xseries The address for IBM IntelliStation information is http www ibm com pc intellistation Copyright IBM Corp 2002 115 You can find service information for your IBM products including supported options at http www ibm com pc support If you click Profile from the support page you can create a customized support page The support page has many sources of information and ways for you to solve problems including Diagnosing problems using the IBM Online Assistant Downloading the latest device drivers and updates for your products Viewing Frequently Asked Questions FAQ
141. out notice Any references in this publication to non IBM Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this IBM product and use of those Web sites is at your own risk IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you COPYRIGHT INTERNATIONAL BUSINESS MACHINES CORPORATION 2002 All rights reserved Note to U S Government Users Documentation related to restricted rights Use duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp Copyright IBM Corp 2002 151 Trademarks The following terms are trademarks of International Business Machines Corporation in the United States other countries or both Alert on LAN ServerGuide e business logo ServerProven IBM TechConnect Light Path Diagnostics Update Connector Predictive Failure Analysis Wake on LAN PS 2 X Architecture ServeRAID xSeries Lotus Lotus Notes SmartSuite and Domino are trademarks of Lotus Development Corporation and or IBM Corporation in the United States other countries or both Intel Celeron LANDesk MMX NetBurst Pentium Pentium Il Xeon Pentium III Xeon and Xeon are trademarks of Intel Corporation in the United States other countries or both Microsoft Windows and Window
142. owing steps Turn off the server if it is on Unplug the server Remove the side cover See Disconnect the cables Remove the screws from the CD ROM drive cage Gently slide the CD ROM drive toward the front of the server and lift it out DO mw m 78 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide Diskette drive Before you begin e Read Safety information on page 117 Review the information in System reliability considerations on page 33 To remove the diskette drive complete the following steps 1 2 3 4 5 6 Turn off the server if it is on Unplug the server Remove the side cover See Disconnect the cables Remove the screws from the diskette drive cage Gently slide the floppy disk drive toward the front of the server and lift it out Chapter 5 Field replaceable units 79 Bezel release latch Before you begin e Read Safety information on page 117 Review the information in System reliability considerations on page 33 To remove the bezel release latch complete the following steps 80 1 2 3 4 5 6 7 8 Turn off the server if it is on Unplug the server Remove the side cover See Remove the front bezel See Remove the handle assembly See Remove the top side cover See Press down on the tab From the underside grasp the bezel release latch in the cente
143. perform certain preinstallation activities Some of the steps are required only during the initial installation of an option 48 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide Before installing a drive in bays 1 2 3 or 4 do the following 1 Read Safety information on page 117 Handling static sensitive devices on page 38 and the documentation that comes with your drive Choose the bay in which you want to install the drive Check the instructions that come with the drive to see if you need to set any switches or jumpers on the drive If you are installing a SCSI device be sure to set the SCSI ID for that device Power and signal cables for internal drives Your server uses cables to connect IDE and SCSI devices to the power supply and to the system board The following cables are provided Four wire power cables connect the drives to the power supply At the end of these cables are plastic connectors of various sizes that can be attached to different drives Flat signal cables also called ribbon cables connect IDE SCSI and diskette drives to the system board Two or three sizes of ribbon cables come with your server The wider IDE signal cable has two or three connectors If the cable has three connectors one of these connectors is attached to the drive one is a spare and the third is attached to the primary or secondary IDE connector on the system board If the
144. power on password for one boot cycle You can now start the server one time without having to use the user password but if you do not use the Configuration Setup Utility program to change or delete the password the next time you start the server the original power on password will be reinstated 4 Connect the server to a power source keyboard monitor and mouse 5 Turn on the server You can now start the Configuration Setup Utility program and either delete the old password or set a new user password 12 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide Enabling Broadcom NetXtreme Gigabit Ethernet Boot Agent The Broadcom NetXtreme Gigabit Ethernet Boot Agent is part of the BIOS code that comes with your server You can enable the Broadcom NetXtreme Gigabit Ethernet Boot Agent in the Configuration Setup Utility program The Broadcom NetXtreme Gigabit Ethernet Boot Agent enables you to configure the network as a startable device and customize where the network appears in your startup order To enable Broadcom NetXtreme Gigabit Ethernet Boot Agent complete the following steps 1 From the Configuration Setup Utility main menu select Devices and I O Ports and press Enter 2 Select System Board Ethernet PXE DHCP and use the Right Arrow gt key to set it to Enabled 3 Select Save Settings and press Enter Using the ServerGuide Setup and Installation CD The ServerGuide Setup and Installatio
145. r and gently pull it back and away from the server IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide Top side cover Before you begin e Read Safety information on page 117 Review the information in System reliability considerations on page 33 To remove the top side cover complete the following steps Turn off the server if it is on Unplug the server Remove the side cover See l Removing the side cover on page 40 Remove the front bezel See Removing the front bezel on page 67 Remove the handle assembly See Handle assembly on page 82 Remove the four screws from the back of the server and put them in a safe place o 901 2 GN 7 Using a screwdriver gently pry the cover away from the server in the rear and slide the unit away from the server Chapter 5 Field replaceable units 81 Handle assembly Before you begin e Read Safety information on page 117 Review the information in System reliability considerations on page 33 To remove the handle cap complete the following steps 1 Turn off the server if it is on 2 Unplug the server 3 Use a flathead screwdriver to gently press in and down on the tabs located on the interior side wall of the handle Tab locations 4 Lift up on the handle cap to separate it from the handle support 5 Turn the system back to the tower ori
146. r other code not listed c RON Follow indications at POST ISPR error procedures Hard disk drive cable Hard disk drive backplane Hard disk drive ServeRAID controller Chapter 6 Symptom to FRU index 101 Service processor error codes When viewed from POST service processor error codes will appear in hexadecimal form generally beginning with A2 A3 A4 A5 A6 A7 AD AE or E1 However when viewed from the System Error Log the messages will appear as text To determine a possible error condition for the service processor see the System Error Log see Viewing error logs from diagnostic programs on page 24 SCSI error codes Error code FRU action All SCSI Errors One or more of the following might be causing the problem Afailing SCSI device adapter drive controller An improper SCSI configuration or SCSI termination jumper setting Duplicate SCSI IDs in the same SCSI chain A missing or improperly installed SCSI terminator A defective SCSI terminator An improperly installed cable A defective cable 1 External SCSI devices must be turned on before you turn on the server Make sure that the cables for all external SCSI devices are connected correctly If you have attached an external SCSI device to the server make sure the external SCSI termination is set to automatic Make sure that the last device in each SCSI chain is terminated correctly
147. r rolled up above your elbows If your hair is long fasten it Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip approximately 8 centimeters 3 inches from the end Do not wear jewelry chains metal frame eyeglasses or metal fasteners for your clothing Remember Metal objects are good electrical conductors Wear safety glasses when you are hammering drilling soldering cutting wire attaching springs using solvents or working in any other conditions that might be hazardous to your eyes After service reinstall all safety shields guards labels and ground wires Replace any safety device that is worn or defective Reinstall all covers correctly before returning the machine to the customer 117 Electrical safety 118 CAUTION Electrical current from power telephone and communication cables can be hazardous To avoid personal injury or equipment damage disconnect the attached power cords telecommunication systems networks and modems before you open the server covers unless instructed otherwise in the installation and configuration procedures Observe the following rules when working on electrical equipment Important Use only approved tools and test equipment Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents Many customers have near their equipment rubber floor mats that co
148. r stops and no error is displayed go to l Undetermined problems on page 106 5 For power supply problems see Power checkout on page 29 6 For safety information see Safety information on page 117 7 For intermittent problems check the error log Copyright IBM Corp 2002 21 Checkout procedure Follow the steps in this procedure to identify system problems EU IS THE SYSTEM PART OF A CLUSTER YES Schedule maintenance for the system Shut down all systems related to the cluster Run the storage test NO Go to step ERA IF THE SYSTEM IS NOT PART OF A CLUSTER Turn off the server and all external devices Check all cables and power cords Set all display controls to the middle position Turn on all external devices Turn on the server Record any POST error messages that are displayed on the screen If an error is displayed look up the first error in the POST error codes or 7 Check the System Error log If an error was recorded by the system 8 Start the diagnostic programs 9 Check for the following responses One beep Readable instructions or the main menu GEJ DID YOU RECEIVE BOTH OF THE CORRECT RESPONSES NO Find the failure symptom in Chapter 6 Symptom to FRU index on page 85 YES Run the diagnostic programs If necessary see Diagnostic programs and error messages on page 25 If you receive an error see Chapter 6 Symptom to FRU index on page 85 If the diagnostic
149. re not followed System under recommended voltage for x level warning indicated voltage supply under nominal value value for x can be 12 12 or 5 3 Power cage assembly if installed Check connections to the power subsystem 2 Power supply System shutdown Refer to the following tables when experiencing system shutdown related to voltage or temperature problems Voltage related system shutdown Note See System on page 110 to determine which components should be replaced by a field service technician Message Action System shutoff due to x current over See Power checkout on page 29 max value level critical system drawing too much current on voltage x bus System shutoff due to x V over voltage 1 Check the power supply connectors level critical system shutoff due to x 2 Power supply over voltage SERE PHP 3 Power cage assembly if installed System shutoff due to x V under voltage Check the power supply connectors level critical system shutoff due to x supply 2 Power supply under voltage 3 Power cage assembly if installed System shutoff due to VRM x over voltage Replace VRM x System shutoff due to excessive 240 VA loading _ See Power checkout on page 29 Cycle ac on off D Temperature related system shutdown Message Action Note See to determine which components should be replaced by a field
150. rnal ground pin and frame ground b The power cord should be the appropriate type as specified in the parts listings c Insulation must not be frayed or worn 4 Remove the cover 5 Check for any obvious non IBM alterations Use good judgment as to the safety of any non IBM alterations 6 Check inside the unit for any obvious unsafe conditions such as metal filings contamination water or other liquids or signs of fire or smoke damage 7 Check for worn frayed or pinched cables 8 Check that the power supply cover fasteners screws or rivets have not been removed or tampered with Handling electrostatic discharge sensitive devices 120 Any computer part containing transistors or integrated circuits ICs should be considered sensitive to electrostatic discharge ESD ESD damage can occur when there is a difference in charge between objects Protect against ESD damage by equalizing the charge so that the server the part the work mat and the person handling the part are all at the same charge Notes 1 Use product specific ESD procedures when they exceed the requirements noted here 2 Make sure that the ESD protective devices you use have been certified ISO 9000 as fully effective When handling ESD sensitive parts Keep the parts in protective packages until they are inserted into the product Avoid contact with other people Wear a grounded wrist strap against your skin to eliminate static on your b
151. rs J4 and J10 Move switch 7 of SW 1 to bypass power control If the dc good LED is lit press Ctrl Alt Delete Watch the screen for any POST errors Check the System Error Log for any listed problems If the system starts with no errors a Power switch assembly b System board Remove the adapters and disconnect the cables and power connectors to all internal and external devices Turn on the system If the dc good LED is lit replace the adapters and devices one at a time until you isolate the problem Power supply Power cage assembly if installed System board Power is working properly N A POST error codes In the following error codes X can be any number or letter Note See System on page 110 to determine which components should be replaced by a field service technician Error code symptom FRU action 062 Three consecutive boot failures using the default configuration 1 2 Battery 3 System board 4 Microprocessor Run the Configuration Setup Utility program 101 102 106 System and processor error System board 114 Adapter read only memory error 1 Failing adapter D Run diagnostics Chapter 6 Symptom to FRU index 95 System on page 110 to determine which components should be replaced by a field service technician Error code symptom FRU action 151 Real time clock error 1 Run diagnostics 2 Battery
152. s Rear adapter retaining bracket all models Fan 80mm all models Bezel blanks kit all models Plug front Plug USB Cable 2 drop SCSI models 2Ax 3Ax 4Ax 5Ax Cable 5 drop SCSI models 22x 32x 42x 52x Cable hard disk drive ATA66 2 drop all models Cable C2 switch all models Cable audio CD ROM drive all models Cable video with tailstock all models Diskette drive black primary all models Diskette drive black alternate all models 110 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide FRU No 02R0810 33P3203 33P3207 33P3211 33P3215 32P8503 32P8501 00N7082 19K1485 19K1487 19K1568 02R0813 32P8505 19K4931 32P8507 19K4936 48P9012 49P3081 19K4963 49P1965 10K0068 10K0066 32P4004 58P9965 58P9968 02R4509 48P7205 59P7160 48P7684 74P1615 01R3171 48P9011 19K4945 59P2572 19K4951 06P5849 01K1549 3715098 09K9827 75H9219 02R0814 76H4091 06P5227 CRU FRU FRU CRU CRU CRU CRU FRU FRU CRU CRU CRU CRU CRU FRU FRU FRU FRU CRU CRU CRU CRU CRU CRU FRU FRU FRU FRU FRU FRU FRU FRU FRU FRU FRU FRU CRU FRU FRU FRU FRU FRU FRU FRU FRU Index System xSeries 205 Type 8480 Models 13x 22x 23x 2Ax 32x 33x 3Ax 42x 43x 4Ax 52x 53x 5Ax 93x 94x Bezel door assembly all models Fan 60mm models 2Ax 3Ax 4Ax 5Ax Feet system kit all models Feet all models Battery all models H
153. s NT are trademarks of Microsoft Corporation in the United States other countries or both UNIX is a registered trademark of The Open Group in the United States and other countries Java and all Java based trademarks and logos are trademarks or registered trademarks of Sun Microsystems Inc in the United States other countries or both Linux is a registered trademark of Linus Torvalds Other company product or service names may be trademarks or service marks of others Important notes Processor speeds indicate the internal clock speed of the microprocessor other factors also affect application performance CD ROM drive speeds list the variable read rate Actual speeds vary and are often less than the maximum possible When referring to processor storage real and virtual storage or channel volume KB stands for approximately 1000 bytes MB stands for approximately 1 000 000 bytes and GB stands for approximately 1 000 000 000 bytes When referring to hard disk drive capacity or communications volume MB stands for 1 000 000 bytes and GB stands for 1 000 000 000 bytes Total user accessible capacity may vary depending on operating environments Maximum internal hard disk drive capacities assume the replacement of any standard hard disk drives and population of all hard disk drive bays with the largest currently supported drives available from IBM 152 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshoo
154. s and the server 44 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide Installing a SCSI adapter Complete the following steps to install a SCSI adapter 1 Complete steps 1 through 9 of Installing an adapter on page 43 2 Connect the SCSI signal cable to the adapter and one or more of the signal cable connectors to the rear of the SCSI devices 3 Connect the SCSI activity indicator cable to the adapter and to the SCSI LED connector on the system board See System and PCI extender boards on page 35 for the location of the SCSI LED connector SCSI cable adapter SCSI connector 4 f you have other adapters or options to install or remove do so now 5 Rotate the front adapter support bracket to the closed locked position 6 Reinstall the rear adapter support bracket then rotate it to the closed locked position 7 Replace the frame support bracket 8 Replace the side cover See Replacing the side cover on page 59 for details 9 Reconnect the external cables and power cords then turn on the attached devices and the server Cabling a RAID adapter or single SCSI channel using one hot swap drive SCSI backplane You can install an optional RAID adapter in your server to control the internal hot swap hard disk drives The illustrations in this section show the cabling for internal hot swap hard disk drives You can also cable a RAID
155. s causing the error Chapter 6 Symptom to FRU index 99 g Replace hard disk drive cable h Replace hard disk drive backplane FFFF or other code noi listed 1 Place download jumpers on the controller and try to flash the firmware code to the card 2 Isolate between SCSI subsystem and controller by disconnecting all hard disk drive cables attached to the suspect card and reboot CAUTION Do not press F5 Doing so will change the server s configuration If ISPR code is EF10 after disconnecting cables follow the steps below until the error is eliminated a Identify which channel is causing the error by reconnecting cables one at a time and rebooting until the error returns b Check termination of identified channel in step Pal Note SCSI channel termination details if any appear elsewhere in this publication c Disconnect one drive at a time attached to channel identified in step Paland reboot each time to determine which drive is causing the problem d Replace hard disk drive cable attached to channel identified in step 2al e Replace backplane attached to channel identified in step 2a 3 If original ISPR code is still present after disconnecting all hard disk drive cables and rebooting perform the following actions until the error is no longer present e Reseat the controller Replace the controller ServeRAID error codes In the following error codes x can be any number or letter System
156. s on which operating system you are using see the Ethernet controller device driver README files IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide Ethernet controller troubleshooting chart Use the following troubleshooting chart to find solutions to 10 100 1000 Mbps Ethernet controller problems that have definite symptoms Table 2 Ethernet troubleshooting chart Ethernet controller problem FRU actions The server stops running when loading device drivers Ethernet link status LED does not work The PCI BIOS interrupt settings are incorrect Check the following Determine if the interrupt IRQ setting assigned to the Ethernet controller is also assigned to another device in the Configuration Setup Utility program Although interrupt sharing is allowed for PCI devices some devices do not function well when they share an interrupt with a dissimilar PCI device Try changing the IRQ assigned to the Ethernet controller or the other device For example for NetWare Versions 3 and 4 it is recommended that disk controllers not share interrupts with LAN controllers Make sure that you are using the most recent device driver available from the World Wide Web Reseat or replace the adapter Check the following Make sure that the hub is turned on Check all connections at the Ethernet controller and the hub Use another port on the hub f the hub does not support auto neg
157. s program and when the Diagnostic Programs screen appears select Utility 5 Select View Test Log from the list that appears then follow the instructions on the screen 6 You can save the test log to a file on a diskette or to your hard disk drive Note The system maintains the test log data while the system is powered on When you turn off the power to the server the test log is cleared Viewing the System Error log With the optional service processor adapter you can also view the System Error log from the diagnostic programs See the instructions in POST on page 23 Diagnostic error message tables 28 For descriptions of the error messages that might appear when you run the diagnostic programs see Diagnostic error codes on page 89 Notes 1 Depending on your server configuration some of the error messages might not appear when you run the diagnostic programs 2 If diagnostic error messages appear that are not listed in the tables make sure that your server has the latest levels of BIOS Advanced System Management Processor ServeRAID and diagnostics microcode installed IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide Recovering from a POST BIOS update failure If power to your server is interrupted while POST BIOS is being updated flash update your server might not restart correctly If this happens perform the following procedure 1 2 10 11 12 13
158. s the successful completion of POST More than one beep indicates that POST detected a problem For more information see Beep symptoms on page 85 If POST detects a problem more than one beep sounds an error message appears on your screen See Beep symptoms on page 85 and POST error codes on page 95 for more information A POST error log is available when an optional service processor adapter has been installed in the server The POST error log contains the three most recent error codes and messages that the system generated during POST The System Error log contains all messages issued during POST and all system status messages from the service processor You can view the contents of the System Error log from the Configuration Setup Utility program or from the diagnostic programs Viewing error logs from the Configuration Setup Utility program Start the Configuration Setup Utility program then select Error Logs from the main menu See Chapter 2 Configuring your server on page 9 for more information Viewing error logs from diagnostic programs Start the diagnostic programs select Hardware Info from the top of the diagnostic programs screen select System Error Log from the list that appears then follow the instructions on the screen See Starting the diagnostic programs on page 26 for more information ServerGuide error symptoms Look for the symptom in the left column of the chart Probable solutions t
159. service technician System shutoff due to board over tc 1 Ensure that the system is being properly cooled see temperature level critical board is over reliability considerations on page 38 t t emperature 2 Replace board System shutoff due to CPU x over tc E 1 Ensure that the system is being properly cooled see temperature level critical CPU x is over reliability considerations on page 38 temperature 2 Replace CPU x System shutoff due to CPU x under i Ambient temperature must be within normal operating temperature level critical CPU x is under specifications see Features and specifications on page 3 temperature 104 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide Note See System on page 110 to determin e which components should be replaced by a field service technician Message Action System shutoff due to DASD temperature sensor x level critical DASD area reported temperature outside recommended operating range Ensure that the system is being properly cooled see reliability considerations on page 38 System shutoff due to high ambient temperature level critical high ambient temperature Ambient temperature must be within normal operating specifications see Features and specifications on page 3 System shutoff due to system board under temperature level critical system board is un
160. slot guides then press the adapter firmly into the expansion slot Note It is best to move the adapter directly from the static protective package to the adapter slot If this is not possible set the adapter down on its static protective package on a hard surface Avoid touching the components and gold edge connectors on the adapter Attention Be certain that the adapter is correctly seated in the expansion slot before you turn on the server Incomplete installation of an adapter might damage the system board or the adapter Expansion slot ARA Rear adapter retaining bracket Front adapter support bracket Connect required cables to the adapter Route cables so that they do not block airflow from the fans If you have another adapter to install repeat steps 1 through 10 If you have another option to install do so now If you have installed a full length adapter rotate the front adapter retaining bracket to the closed locked position Reinstall the rear adapter retaining bracket then rotate the bracket to the closed locked position Note The rear adapter retaining bracket rests against the side cover You might find it easier to lay the server on its side to replace the side cover Replace the frame support bracket Replace the side cover See Replacing the side cover on page 59 for details Reconnect the external cables and power cords then turn on the attached device
161. stem board 19990650 AC power has been restored 4 Check cable 2 Check for interruption of power 3 Power cable POST ISPR error procedures Use the ISPR error procedures to help you solve ServeRAID problems A complete list of error codes is listed at ServeRAID error codes on page 100 Note Where the ISPR Error Procedures refer to a Hard disk drive backplane see the chapter of this publication that concerns service replaceable units EF10 Default ISPR 1 No ISPR error present 9ZXX thru BZXX SCSI bus error caused either by cables termination defective drives etc 1 Isolate between SCSI subsystem and controller by disconnecting all hard disk drive cables from suspect card and reboot CAUTION Do not press F5 Doing so changes the server s configuration If an ISPR error is still present perform the following actions until the error is no longer present a Reseat the controller 98 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide b Replace the controller Notes a SCSI channel cable details if any appear elsewhere in this publication b The adapter controller detects a configuration change Do not choose Save Changes Instead press F10 to bypass any options to this effect 2 If ISPR error is EF10 after disconnecting cables a Identify which channel is causing the error by the second digit Z of the original ISPR code as indicated in the following table
162. steps on page 48 Turn off the server and attached devices and disconnect the external cables and power cords Remove the side cover See Removing the side cover on page 40 for details Remove the frame support bracket See l Removing the frame support bracket on page 41 Use a screwdriver to pry the filler panel and EMC shield away from the server Note If you are installing a drive that contains a laser observe the following safety precaution 50 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide Statement 3 CAUTION When laser products such as CD ROMs DVD drives fiber optic devices or transmitters are installed note the following Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure A DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Class 1 Laser Product Laser Klasse 1 Laser Klass 1 Luokan 1 Laserlaite Appareil A Laser de Classe 1 Touch the static protective package containing the drive to any unpa
163. supply 1 If it is off replace power supply 1 2 Power cage assembly if installed POWER SUPPLY 2 LED on 1 Check the dc good LED on power supply 2 If it is off replace power supply 2 2 Power cage assembly if installed NONREDUNDANT LED on Check the PS1 and PS2 LEDs and replace any indicated power supply 2 Install an additional power supply or remove optional devices from the server NMI LED on Restart the server 2 Check the System Error Log 88 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide Note See System on page 110 to determine which components should be replaced by a field service technician Diagnostics panel LED FRU action TEMPERATURE LED on 1 Ambient temperature must be within normal operating specifications See Features and specifications on page 3 2 Ensure fans are operating correctly 3 Examine System Error Log a System over recommended temperature Information LED panel b DASD over recommended temperature DASD LED also on 1 Overheating hard drive 2 DASD backplane c System over recommended temperature for CPU x where x is 1 or 2 CPU LED is also on 1 CPU x 2 System board 4 If the CPU LED on the diagnostics panel is also lit one of the microprocessors has caused the error FAN LED on 1 Check individual fan LEDs 2 Replace respective fan 3 Fan cable 4 System board 5 Power cage assembly
164. t apparent cause Check the following Try a different connector on the hub Reinstall the device drivers See your operating system documentation and the ServerGuide information Reseat or replace the adapter 31 Chapter 3 Diagnostics Ethernet controller messages The integrated Ethernet controller might display messages from certain device drivers The latest information available concerning these messages will be made available at the IBM Support Web site at http www ibm com pc support 32 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide Chapter 4 Installing options This section provides instructions for installing options in an IBM server xSeries 205 Type 8480 System reliability considerations To help ensure proper system cooling and system reliability make sure that Copyright IBM Corp 2002 Each of the drive bays has a drive or a filler panel and electromagnetic compatibility EMC shield installed There is adequate space around the server to allow the server cooling system to work properly Leave approximately 51 mm 2 in of open space around the front and rear of the server Do not place objects in front of the fans You have followed the instructions for cabling provided with optional adapters You have replaced a failed fan as soon as possible 33 Major components of the IBM server xSeries 205 Type 8480 The following illustration shows
165. t ServerGuide Configuring the Gigabit Ethernet controller Using the SCSISelect Utility program Starting the SCSISelect Utility program SCSISelect menu choices Using the Boot Menu program Chapter 3 Diagnostics General checkout Checkout procedure Diagnostic tools overview POST a POST beep codes Error logs ServerGuide error symptoms Small computer system interface messages Diagnostic programs and error messages Text messages um Starting the diagnostic programs Diagnostic error message tables Recovering from a POST BIOS update failure Power checkout Wu Troubleshooting the Ethernet controller Network connection problems Ethernet controller troubleshooting chart Ethernet controller messages Chapter 4 Installing options System reliability considerations Major components of the IBM Oserver xSeries 205 Type 8480 Copyright IBM Corp 2002 O O1 ND D System and PCI extender boards System board internal cable connectors System board external connectors Optional system management adapter component locations Installation guidelines System reliability considerations Handling static sensitive devices Moving the stabilizing feet Removing the side cover Removing the frame support bracket Working with adapters Adapter considerations Installing an adapter Instaling a SCSI adapter Cabling a RAID adapter or up SCSI channel using one hot swap drive
166. t are the same model f you select the Custom Configuration method the following features are optional If you select the Express Configuration method some or all of these features are run depending on the hardware that is detected The Set Date and Time feature is provided so that you do not have to use the Configuration Setup Utility program to access these settings 14 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide The Clear Hard Disks feature is provided so you can delete all partitions on all hard disk drives If the server has a SCSI RAID adapter installed you can select to restore the configuration on the SCSI RAID adapter to the factory default settings The ServerGuide program checks the system BIOS code and microcode firmware levels for supported options and then checks the CD for a newer level The CD content might be newer than the BIOS code and firmware level The ServerGuide program can perform a flash update of the BIOS code and supported microcode firmware options without using diskettes The SCSI RAID configuration program starts leading you through the entire configuration process The Performance Optimizer program easily tunes your server for your environment The ServerGuide program displays a confirmation summary so that you will know when you have completed all the required tasks Then you are ready to install your operating system Notes 1 P
167. tand on suitable rubber mats obtained locally if necessary to insulate you from grounds such as metal floor strips and machine frames Observe the special safety precautions when you work with very high voltages these instructions are in the safety sections of maintenance information Use extreme care when measuring high voltages IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide Regularly inspect and maintain your electrical hand tools for safe operational condition Do not use worn or broken tools and testers Never assume that power has been disconnected from a circuit First check that it has been powered off Always look carefully for possible hazards in your work area Examples of these hazards are moist floors nongrounded power extension cables power surges and missing safety grounds Do not touch live electrical circuits with the reflective surface of a plastic dental mirror The surface is conductive such touching can cause personal injury and machine damage Do not service the following parts with the power on when they are removed from their normal operating places in a machine Power supply units Pumps Blowers and fans Motor generators and similar units This practice ensures correct grounding of the units If an electrical accident occurs Use caution do not become a victim yourself Switch off power Send another p
168. te Chapter 1 General information 3 Server controls LEDs and connectors This section describes the controls light emitting diodes LEDs and connectors on your server Server controls and LEDs The following illustration shows the controls and LEDs on the server Note The front bezel door is not shown so that the drive bays are visible Front View Ethernet speed 1 Gbps LED CD eject button CD ROM drive activity LED Diskette eject button Diskette drive activity LED Hard disk drive activity LED Power on LED bw d N Power control button eee error LED Ethernet transmit receive activity LED Ethernet speed 1 Gbps LED When this LED on the Ethernet connector is lit it indicates that the Ethernet network speed is 1 Gbps When this LED is off it indicates that the Ethernet network speed is 10 Mbps or 100 Mbps CD eject button Press this button to release a CD from the CD ROM drive CD ROM drive activity LED When this LED is lit it indicates that the CD ROM drive is in use Diskette eject button Press this button to release a diskette from the diskette drive Diskette drive activity LED When this LED is lit it indicates that the diskette drive is in use 4 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide Hard disk drive activity LED When this LED is flashing it indicates that the hard disk drive is in
169. tem attention LED is off System board No beep no video and the system attention LED is on See Diagnostic panel system error LED BIST failed Microprocessor Diagnostic panel system error LED The system error LED is lit when an error is detected If the system error LED is lit remove the cover and check the diagnostic panel LEDs The following table is a complete list of diagnostics panel LEDs followed by the FRU or action for correcting the problem The information in the table is valid only when the system error LED is lit Notes 1 Ifa diagnostics panel LED is lit and the information LED panel system error LED is off there is probably an LED problem Run LED diagnostics 2 Check the System Error Log for additional information before replacing a FRU 3 The DIMM error LEDs microprocessor error LEDs and VRM error LEDs turn off when the system is turned off Note See System on page 110 to determine which components should be replaced by a field service technician Diagnostics panel LED FRU action pis off i 1 System Error Log is 75 full clear the log ee area 2 PFA alert check log for failure clear PFA alert remove ac power for at System Error Log when the problem is found least 20 seconds reconnect then turn on the system Run light path diagnostics Chapter 6 Symptom to FRU index 87 System on page 110 to determine whi
170. teps to download the latest operating system installation instructions from the IBM Support Web page 1 Go to http www ibm com pc support 2 Under Browse click Servers 3 From the Family drop down list select your server model 4 If NOS installation instructions are available for your server model OS installation is in the list in the upper left corner of the Web page Click OS installation and select the instructions for your operating system Configuring the Gigabit Ethernet controller The server comes with an integrated Ethernet controller This controller provides an interface for connecting to 10 Mbps 100 Mbps or 1000 Mbps networks and provides full duplex FDX capability which enables simultaneous transmission and reception of data on the Ethernet local area network LAN You do not need to set any jumpers or configure the Ethernet controller for your operating system before you use the Ethernet controller However you must install a device driver to enable your operating system to address the Ethernet controller The device drivers are provided on the Device Drivers and IBM Enhanced Diagnostics CD When you connect your server to the network the Ethernet controller automatically detects the data transfer rate 10 Mbps 100 Mbps or 1000 Mbps on the network and then sets the controller to operate at the appropriate rate In addition if the Ethernet ports that your server is connected to support auto negotiation the Gi
171. ter 5 Press Enter to Set or Change Password The setting in the User Password field changes to Present 6 Select Save Settings and press Enter If you set a user password you can then enable Password on Boot If you enable this setting you must type a user password when you start the server Chapter 2 Configuring your server 11 Setting the password check jumper The following illustration shows the location of the password check jumper JP1 on the system board i ol lo O O O O LIL Password check jumper JP1 CMOS clear jumper JP3 Boot block jumper JP6 Complete the following steps to set the password check jumper 1 Review the Safety information on page 117 2 Turn off the server and peripheral devices and disconnect all external cables and power cords then remove the cover See the Option Installation Guide for instructions 3 Move the jumper from pins 1 and 2 to pins 2 and 3 This clears the
172. the locations of major components in the IBM server xSeries 205 Type 8480 server Note The illustrations in this document might look slightly different from your hardware Rear adapter Microprocessor retaining bracket Cenc shields Memory modules p 1 Filler panels Drive cage Front adapter support bracket Frame support bracket Cover 34 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide System and PCI extender boards This illustration identifies parts of the system board and PCI extender board Depending on installed options your system board and PCI extender board might look slightly different Microprocessor DIMM 2 and fan U6 DIMM 1 e ZZZD AGP oO O O O BUB PCI 1 E m a D TE J PCI2 SS E PCI3 o nr T PCI 4 E J 1 PCI 5 Battery Chapter 4 Installing options
173. the two tabs at the top edge of the bezel and pull the top of the bezel slightly away from the server Pull the bezel up to release the two tabs at the bottom edge of the bezel Store the bezel in a safe place Before you begin e Read Safety information on page 117 Review the information in System reliability considerations on page 33 To remove the power button complete the following steps 1 ak oN Turn off the server if it is on Unplug the server Remove the side cover See Removing the side cover on page 40 Remove the front bezel See l Removing the front bezel on page 67 If your server has hot swap hard disk drives installed remove them See Hot swap hard disk drive cage on page 71 Note Be sure to remove the hot swap drive bay filler panels so that they are not damaged Rotate the drive cage outward until it locks in the vertical position so that you can reach through to the other side of the power switch and LED panel cable To remove the power switch and LED panel press in on the tab on the left side of the panel then squeeze the top and bottom of the right side of the 68 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide 11 panel and carefully pull the panel away from the system Note where the power switch and LED panel cable connects to the system board then carefully disconnect the cable fr
174. ting Guide Maximum memory may require replacement of the standard memory with an optional memory module IBM makes no representation or warranties regarding non IBM products and services that are ServerProven including but not limited to the implied warranties of merchantability and fitness for a particular purpose These products are offered and warranted solely by third parties IBM makes no representations or warranties with respect to non IBM products Support if any for the non IBM products is provided by the third party not IBM Some software may differ from its retail version if available and may not include user manuals or all program functionality Electronic emission notices IBM xSeries 205 Type 8480 Federal Communications Commission FCC statement Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off
175. tor pink Connect a microphone to this connector Chapter 1 General information 5 Line out connector green Connect an audio output device such as speakers to this connector Line in connector blue Connect an audio input device such as a stereo to this connector Video connector Connect a monitor to this connector If you have an optional Remote Supervisor Adapter system management adapter installed in PCI slot 1 your server has additional connectors and LEDs See the Option Installation Guide for more information about these connectors and LEDs Server power features 6 When you connect the server to an ac power source the server goes into Standby mode After approximately 20 seconds the power control button becomes active and you can turn on the server and start the operating system by pressing the power control button The following section describes other ways in which the server can be turned on A power control button shield comes with your server You can install this disk shaped shield to prevent the server from being turned off accidentally Turning on the server After the server is connected to an ac power source it can be turned on in any of the following ways You can press the power control button f a power failure occurs while the server is turned on the server will restart automatically when power is restored If your operating system supports the system management software for an
176. tors The audio connectors are used to connect external audio equipment to your server 9 Mic pink 9 Line in blue Line out green Line out This connector is used to send audio signals from the server to external devices such as powered speakers with built in amplifiers headphones multimedia keyboards or the audio Line in connector on a stereo system Note The internal speaker in your server is disabled when any device is attached to this connector Line in This connector is used to accept audio signals from external devices such as line output from external audio equipment into the server sound system Microphone This connector is used to connect a microphone to your server when you want to record sounds on the hard disk drive or use speech recognition software 64 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide Optional system management adapter ports The following illustration shows the connectors and LEDs for the Remote Supervisor Adapter optional system management adapter See the Remote Supervisor Adapter option documentation for detailed information about the advanced system management ASM interconnect network Ethernet link status light green Ethernet port RJ 45 Ethernet activity light green o2 Serial port o9 COM ASM Interconnect port P RJ 14 P Error light Power light amber i c green External pow
177. use Power on LED When this LED is lit it indicates that the server is turned on Power control button Press this button to turn the server on and off manually Ethernet transmit receive activity LED When this LED on the Ethernet connector is lit it indicates that there is activity between the server and the network Server connectors The following illustration shows the connectors on the rear of the server Rear View Power cord Mouse Keyboard Parallel Serial 1 Serial 2 USB 1 USB 2 Ethernet Line out green Line in blue Mic pink o O o o se o O er e O BE SY jo o o 0902 00 00 O fe le yo e jo fe Video Q amp e o9 Bo Power cord connector Connect the power cord to this connector Mouse connector Connect a mouse or other PS 2 device to this connector Keyboard connector Connect a PS 2 keyboard to this connector Parallel connector Connect a parallel device to this connector Serial 1 connector Connect a 9 pin serial device to this connector Serial 2 connector Connect a 9 pin serial device to this connector USB 1 connector Connect a USB device to this connector USB 2 connector Connect a USB device to this connector Ethernet connector Use this connector to connect the server to a network Mic connec
178. ved or installed To do this you must install a hot swap hard disk drive If a hot swap disk drive is connected to an optional hot swap RAID controller and if your hot swap drive becomes defective the RAID controller can rebuild the data from that drive onto another hot swap drive See the information that comes with your RAID controller for details Each hot swap drive has a green hard disk drive activity LED and an amber hard disk drive status LED When the hard disk drive activity LED is flashing the controller is accessing the hard disk drive When this occurs the SCSI activity LED on the front of the server is also lit The hard disk drive activity LED is illustrated and described in the User s Guide If the hard disk drive status LED for a drive is lit continuously that individual drive is faulty and requires replacement When the hard disk drive status LED indicates a drive fault you can replace a hot swap drive without turning off the server Each hot swap drive that you plan to install comes mounted in a hot swap drive tray The drive must have a single connector attachment SCA connector Hot swap drive trays come with hot swap drives The hot swap bays are connected to a SCSI backplane This backplane is the printed circuit board behind the bay The backplane controls the SCSI IDs for the hot swap drives The following illustration shows the hot swap drive backplane component locations as viewed from the front of the server H
179. ver is not found test specific string is additional information that you can use to analyze the problem Starting the diagnostic programs The IBM Enhanced Diagnostics programs will isolate your server hardware from software that you have installed on your hard disk drive The programs run independently of the operating system and must be run either from the CD or diskette This method of testing is generally used when other methods are not accessible or have not been successful in isolating a problem suspected to be hardware related An IBM Enhanced Diagnostics CD comes with the server You can also download the latest image of the diagnostics from the World Wide Web at http www ibm com pc support Note When using diagnostics with a USB Keyboard and Mouse attached go into Setup and enable USB emulation 1 Press F1 Config Setup 2 Select Devices and I O Ports 3 Select USB Setup 4 Make sure USB Keyboard and Mouse are enabled 26 IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide Using the diagnostics CD To start the IBM Enhanced Diagnostics using the CD do the following 1 Turn off your server and any peripheral devices 2 Turn on all attached devices then turn your server on 3 When you see Press Fl For Configuration Setup press the F1 key 4 When the Configuration Setup Utility menu appears select Start Options 5 From the Start Options menu select Startup Sequence 6 Note
180. x HDX or full duplex FDX The controller supports half duplex HDX and full duplex FDX modes at both speeds Chapter 4 Installing options 63 High performance Ethernet modes Your Ethernet controller supports optional modes such as teaming load balancing fault tolerance and virtual LANs which provide higher performance security and throughput for your server These modes apply to the integrated Ethernet controller and to the controllers on supported Ethernet adapters Universal Serial Bus USB connectors Your server has two Universal Serial Bus USB 2 0 connectors for optional telephony and multimedia devices USB 2 0 devices configure automatically with Plug and Play technology 1 4 Notes 1 If you attach a standard non USB keyboard to the keyboard connector the USB 2 0 connectors and devices will be disabled during the power on self test 2 If you install a USB keyboard that has a mouse connector the USB keyboard emulates a mouse and you will not be able to disable the mouse settings in the Configuration Setup Utility program USB cables Use a 4 pin USB cable to connect external devices to USB connectors USB 2 0 technology transfers data at up to 128 megabits per second Mbps with a maximum of 127 external devices and a maximum signal distance of 5 meters 16 ft per segment You must use devices that support USB 2 0 in order to obtain this maximized data transfer rate Audio connec
181. ystem shutdown Voltage related system shutdown Temperature related system shutdown DASD checkout Host built in self test BIST Bus fault messages Undetermined problems Problem determination tips Chapter 7 Parts listing xSeries 205 uds 8480 System P IP Keyboard CRUs Power cords Appendix A Getting help and technical assistance Before you call ae a o Using the documentation Getting help and information from the World Wide Web Software service and support be a de ta Hardware service and support Appendix B Related service information Safety information General safety Electrical safety Safety inspection guide Handling electrostatic discharge sensitive devices Grounding requirements Notice for customers in the State of California Safety notices multilingual translations Appendix C Notices Edition notice Trademarks Important notes Electronic emission notices s oe ov f ds Federal Communications Commission FCO statement Industry Canada Class B emission compliance statement Avis de conformit la r glementation d Industrie Canada European Union EMC Directive conformance statement Japanese Voluntary Control Council for Interference VCCI statement Power cords Contents 109 111 112 115 115 115 115 116 116 117 117 117 118 119 120 121 121 121 151 151 152 152 153 153

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