User Manual DXXi KVM Extender
Contents
1. Picture Pin Signal Color 1 VCC 5VDC Red List 2 Data White 3 Data Green 4 GND Black Connector Mini USB Type B Picture Pin Signal Color 1 VCC 5VDC Red 1 5 2 Data White 3 Data Green 4 n c 5 GND Black Fiber Type SC Picture Diode Signal 1 Data IN OUT 1 D Sub 9 Serial Picture Pin Signal Pin Signal 1 n c 6 DTR Va 5 2 CTS 7 TxD 3 RTS 8 RxD 6 9 4 DSR 9 n c 5 GND 49 2014 04 15 DXXi KVM Extender 3 5 mm Stereo Jack Plug Picture Pin Signal 1 GND 213 e 2 Audio IN OUT L 3 Audio IN OUT R Power Supply Picture Pin Signal 5VDC inside VCC 5VDC e Outside GND 7 5 Power Supply Voltage 5VDC Power Requirement e Single Head devices max 800 mA per unit Dual Head devices max 950 mA e USB 2 0 devices max 1 500 mA CPU max 3 500 mA CON 7 6 Environmental Conditions Operating Temperature 41 to 113 F 5 to 45 C Storage Temperature 13 to 140 F 25 to 60 C Relative Humidity Max 80 non condensing 7 1 Size CPU Unit CON Unit 180 x 130 x 43 mm 7 1 x 5 1 x 1 7 Shipping Box 290 x 200 x 140 mm 11 4 x 7 9 x 5 5 50 2014 04 15 Specifications 7 8 Shipping Weight CPU Unit CON Unit 0 8 kg 1 7 Ib Shipping Box 3 4 kg 7 5 Ib2. a e Kl o bead 3 1 2 3 Rear View Front View 1 To CPU DVI D 1 Service port 2 ToCPU USB HID 2 Connect to interconnect cable 3 Connect to 5VDC Link C power supply 3 Configuration DIP switches CON Unit e ey foil o HEHE 3 1 2 3 Rear View Front View 1 Connect to DVI monitor 2 Connect to USB HID devices 3 Connect to 5VDC power supply 1 Service port 2 Connectto interconnect cable Link C 3 Configuration DIP switches 2014 04 15 3 6 2 Model K472 SWH CPU Unit osse 3 DH A e 0 mE 1 2 3 4 5 1 2 3 Rear View Front View 1 To CPU 1 DVI D 1 Service port 2 To CPU 1 USB HID 2 Connect to interconnect cable 3 ToCPU2 DVI D Link C 4 To CPU 2 USB HID 3 Configuration DIP switches 5 Connect to 5VDC power supply CON Unit II m 3 1 2 3 Rear View Front View 1 Connect to DVI monitor 1 Service port 2 Connect to USB HID devices 2 Connect to interconnect cable 3 Connectto 5VDC Link C power supply 3 Configuration DIP switches 2014 04 15 13 DXXi KVM Extender 3 6 3 Model K472 SSHA CPU Unit 6 eu ry o fang 3 1 2 3 Rear View Front View 1 To CPU DVI D 1 Service port 2 To CPU USB HID 2 Connect to interconnect cable 3 Connect to 5VDC Link C power supply 3 Configuration DIP switches Connect to serial D Sub 9 Audio IN 6 Audio OUT 14 2014 04 15 CON
3. CI u If anything is missing contact your dealer 2014 04 15 Installation System Setup 4 2 First time users are recommended to setup the system with the CPU Unit and the CON Unit in the same room as a test setup This will allow you to identify and solve any cabling problems and experiment with your system more conveniently Q gt Please verify that interconnect cables interfaces and handling of the devices comply with the requirements see Chapter 7 Page 41 1 Switch off all devices CON Unit Installation 2 Connect your monitor s keyboard and mouse to the CON Unit 3 Connect the CON Unit with the interconnect cable s 4 Connectthe 5VDC power supply to the CON Unit CPU Unit Installation 5 Connect the source computer CPU with the supplied cables to the CPU Unit Please ensure the cables are not strained 6 Connect the CPU Unit to the interconnect cable s Connect the 5VDC power supply to the CPU Unit 8 Power up the system Q To power up the system the following sequence is recommended Monitor CON Unit CPU Unit source 2014 04 15 35 DXXi KVM Extender 4 3 Example Applications This section illustrates typical installations of KVM Extenders KVM Extender Dual Head 36 2014 04 15 Installation 1 2 3 4 5 7 KVM Extender Single Head with USB 2 0 1 2 3 4 5 6 KVM Extender Dual Head with USB 2 0 Source computer
4. On DVI signal from video source available 3 Power Off Device not ready red On Device ready 4 Link A Off No connection via interconnect cable Status USB On Connection available green optional 5 Link B Off No connection via interconnect cable Status Flashing Connection failin Video 2 SURE 9 green On Connection available optional 6 Link C Off No connection via interconnect cable Salus Flashin Connection failin Video 1 eon g green On Connection available 2014 04 15 33 DXXi KVM Extender 4 4 1 34 Installation Package Contents Your extender package contains the following items e KVM Extender pair CPU Unit and CON Unit e 2x 5VDC international power supply unit e 2x country specific power cord e Quick Setup e DVI video cable 1 8 m DVI D male to male Qin Ug e USB cable 1 8 m type A to type B DEM Additional content for Dual Head devices e DVI video cable 1 8 m DVI D male to male Gi iia Additional content for devices with integrated switching function e USB cable 1 8 m type A to type B DEM Additional content for Analog Audio Serial option e Serial cable 1 8 m RS232 male connector Le TAi e Stereo jack cable 1 6 m 3 5 mm male connector
5. 2014 04 15 51 DXXi KVM Extender 8 Troubleshooting 8 1 Blank Screen Diagnosis Possible Reason Measure LED Power off Power supply 2 Check power supply units and the connection to the power network LED Link B C Connection between 2 Check interconnect cables and Status CON Unit and CPU Unit connections Video 1 2 off CPU unit LED No video signal detected gt Check DVI D cable to CPU Video OK off by source computer gt Download DDC information from CPU console monitors see Chapter 6 1 Page 40 Reboot CPU if necessary CON unit LED No monitor detected gt Check connection length and Video OK off quality of the DVI D cable to monitor tighten cable thumbscrews No video signal detected from CPU Unit gt Check connection length and quality of interconnect cables between the units gt Download DDC information from console monitors see Chapter 6 1 Page 40 Reboot CPU if necessary Device configuration not suitable for device gt Set DIP switches according to device type 52 2014 04 15 Troubleshooting 8 2 Interference Diagnosis Possible Reason Measure Incorrect video Cable connection gt Check connection length and display disturbed quality of the DVI D cable to monitor tighten cable thumbscrews gt Check connection length and quality of interconnect cables between the units
6. gese ees SEEK Ke ee Ki Kl Roe Ke Ged KERE Ge GR KRU eN dee 38 5 1 Transmission Parameters ees ee ee ee ee ee ee ee ke ee ee 38 5 1 1 Device Settings ceo reci ee 38 5 2 Command Mode Ee EE essen 39 Operation ee 40 6 1 Download of DDC Information ees se ee ee ee ee 40 6 2 Switchting Function OptiON ee ee ee Re ee ee 40 Specifications sesse dese een sk Ee ek Ke tnra nan KA ee AR Re ee de sk dee ne 41 7 1 Interfaces a ana erede tu b cte eere tcs 41 7 1 1 DVI D Single Link 41 7 1 2 DVI D Dual LINK ee ee ee ee ke ee 41 7 4 3 USB HID esse esse ee ee ee ee ee ee Ge ee ee ee ee ee 41 7 1 4 USB 2 0 transparent sse 42 7 1 5 Fiber Type SC Interconnect 42 7 1 6 Serial Interface sisii 42 7 1 7 Analog Audio Interface ese nennen 44 7 2 _ Interconnect Cable eese nenne 45 p NEL EER EE EE EO ER EN 45 7 3 Supported Peripherals ee AR ee AR Re ee ee 46 7 3 1 USB HID Devices 0 0 iii ee ek ee ek ke ee ee 46 7 3 2 USB 2 0 Devices eeen 46 7 4 Connector Pinouts iii ee ee ek ee ee eee 47 7 5 Power emm emen 50 7 6 Environmental Conditions ees ee ee ee ee ee ee ee 50 TEA NZS OE EE OE EE EO 50 7 9 Shipping Weight iecore Henne 51 2014 04 15 8 Troubleshooting RE RR RE RE ER AR RE RE EE ER RAAR enne 52 8 1 Iu Ss RE ON N EN EN 52 AE Vi EE 53 8 3
7. w Al Rear View 1 2 3 4 18 Connect to DVI monitor Connect to USB 2 0 devices 1 Connect to USB 2 0 devices 2 Connect to 5VDC power supply Connect to serial D Sub 9 Audio IN Audio OUT 2 3 4 Front View 1 2 Service port Connect to interconnect cable Link A Connect to interconnect cable Link C Configuration DIP switches 2014 04 15 Model K472 SDH CPU Unit 3 6 6 2014 04 15 Q m A AM 3 2 3 4 Rear View Front View 1 To CPU DVI D 1 Service port 2 ToCPU USB HID 2 Connect to interconnect cable 3 Connect to 5VDC Link B power supply 3 Connect to interconnect cable Link C 4 Configuration DIP switches CON Unit IE M 3 2 3 4 Rear View Front View 1 Connect to DVI monitor 1 Service port 2 Connect to USB HID devices 2 Connect to interconnect cable 3 Connect to 5VDC Link B power supply 3 Connect to interconnect cable Link C 4 Configuration DIP switches 19 DXXi KVM Extender 3 6 7 Model K472 SDHA CPU Unit 6 uz foil o oil o BEBA 3 2 3 4 Rear View Front View 1 To CPU DVI D 1 Service port 2 ToCPU USB HID 2 Connectto interconnect cable 3 Connectto 5VDC Link B power supply 3 Connectto interconnect cable Connect to serial D Sub 9 Link C Audio IN 4 Configuration DIP switches
8. 6 EN N EE EE een ae 6 1 3 Cautions and Notes ee ek ee ee Re ee ee ee ke ee 6 2 Safety Instructions RR RE RE EE ER RR ER RR RE RR Ge RR RE Re ee RR RE RR RE Rea 7 3 Description ee 8 3 1 Application ne eee 8 3 2 System OVerVieW iese ee ee ee ee eee 9 3 9 Product Range EER tent Fi tnnt seis fenis GEE Re 10 3 4 Upgrade Kills 11 3 0 ep e EE 11 3 6 ADGVICE VICWS E 12 3 6 1 Model K472 SSH sese 12 3 6 2 Model K472 SWH ee ee ee ee ee ee ee ee ee Re ee ee 13 3 6 3 Model K472 SSHA iese ee ee ee ee ee ee Re ee ee 14 3 6 4 Model K472 SST sse 16 3 6 5 Model K472 SSTA ie ee ee ee ek RA ee ee 17 3 6 6 Model K472 SDH sse 19 3 6 7 Model K472 SDHA rsneessensnnenssnnnnnnennnnn 20 3 6 8 Model K472 SDT sse 22 3 6 9 Model K472 SDTA useessensnnensnennnnnennnnn 23 3 6 10 Model K472 DWH ee ee ee ee ee ee ee ee ee RA ee ee 25 3 6 11 Model K472 DSH iese ee ee ee ee ee ee ee ee ke ee ee 26 3 6 12 Model K472 DSHA ee ee ee ee ee ee ee ek ke ee ee 27 3 6 13 Model K472 DST ee ee ek AA ee ek Re ee ee 29 3 6 14 Model K472 DSTA ee ee ee ee ek Re ee nn 30 36 olatuslEDS EE EE Nee EE Re ee EG Ee DE SE 32 2014 04 15 DXXi KVM Extender 4 Installation EE nunnana 34 4 1 Package Contents eec ee 34 4 2 System Sell 35 4 3 Example Applications renere 36 Configuration
9. 2014 04 15 Specifications 7 Specifications 7 1 Interfaces 7 1 1 DVI D Single Link The video interface supports the DVI D protocol All signals that comply to DVI D Single Link norm can be transmitted This includes e g monitor resolutions such as 1920x1200 60Hz Full HD 1080p or 2K HD up to 2048x1152 Data rate is limited to 165 MPixel s 7 1 2 DVI D Dual Link The video interface supports the DVI D protocol All signals that comply to DVI D Dual Link norm can be transmitted This includes e g monitor resolutions such as 2560x2048 60Hz Data rate is limited to 330 MPixel s 7 1 3 USB HID Our devices with an USB HID interface support a maximum of two devices compliant with the USB HID protocol Each USB HID port provides a maximum current of 100 mA Keyboard Compatible with most USB keyboards Certain keyboards with additional functions may require custom firmware to operate Keyboards with an integral USB Hub Mac keyboards e g are also supported Mouse Compatible with most 2 button 3 button and scroll mice 2014 04 15 41 DXXi KVM Extender 7 1 4 7 1 5 7 1 6 42 Other USB HID devices The proprietary USB emulation also supports certain other USB HID devices such as specific touch screens graphic tablets barcode scanners or special keyboards Support cannot be guaranteed however for every USB HID device Only two USB HID devices are supported concurrently such as keyboard and mouse
10. Left Ctrl 2x Left Alt 2x Right Shift 2x Right Ctrl 2x Right Alt INIIAI FO N 2014 04 15 39 DXXi KVM Extender 6 6 1 6 2 40 Operation Download of DDC Information 1 Please make sure that the monitor is on both monitors in case of Dual Head devices Disconnect the monitor cable from the CON Unit and connect the monitor cable again In the case of Dual Head devices disconnect and connect monitor cables successively The DDC information will be read from the console monitor transmitted to the CPU Unit and stored there internally To show successful reprogramming the LED Video OK flashes at both CON Unit and CPU Unit for about one second The CPU will now be able to read the actual monitor DDC information and so allow the required video resolution to be selected Switchting Function option If your KVM Extender has a built in switching function as an option two sources computer CPU can be connected to the CPU unit You can Switch at the CON unit between two sources Computer CPU via keyboard command 1 By executing the Hot Key the KVM Extender is set into command mode If you want to switch the console to of one of both CPUs that are available you will have to enter the port number of the respective CPU 1 or 2 Afterwards you have to confirm the switching with the Enter key The console is now switched to the respective CPU
11. Wrong DIP switch gt Select correct DIP switch settings settings in combination see Chapter 5 1 1 Page 38 with Dual Link resolutions 8 3 USB HID Diagnosis Possible Reason Measure Keyboard LEDs Keyboard in Command 2 Press Esc to leave Command Shift and Scroll Mode Mode are flashing USB device No USB HID device 2 Connect USB HID device without function Problems with USB gt Check connection of USB cable connection to USB HID device Remove DVI and power cable and restart CON Unit Connect power cable first USB HID device is not gt Contact dealer if necessary supported 2014 04 15 53 DXXi KVM Extender 84 USB 2 0 Diagnosis Possible Reason Measure LED Link A Connection between gt Check interconnect cable and Status USB off CON Unit and CPU Unit connectors USB device USB 2 0 device is not gt Check installation at the CPU without function supported also the necessary drivers New connection of the USB 2 0 device Contact dealer if necessary 54 2014 04 15 Technical Support 9 Technical Support Prior to contacting support please ensure you have read this manual and then installed and set up your KVM Extender as recommended 9 1 Support Checklist To efficiently handle your request it is necessary to complete our checklist for support and problem cases Download Keep the following information available before you call e Company name phone numb
12. 2 3 4 Front View 1 Service port 2 Connect to interconnect cable Link B 3 Connect to interconnect cable Link C 4 Configuration DIP switches 2014 04 15 3 6 13 Model K472 DST CPU Unit e w ry o dell o BBB 1 2 3 4 1 2 3 4 5 Rear View Front View 1 To CPU DVI D 1 1 Service port 2 ToCPU USB 2 0 2 Connect to interconnect cable 3 To CPU DVI D 2 Link A 4 Connect to 5VDC 3 Connect to interconnect cable power supply Link B 4 Connectto interconnect cable Link C 5 Configuration DIP switches CON Unit sei IR I 1 2 3 4 5 Rear View Front View 1 Connect to DVI monitor 1 1 Service port 2 Connect to USB 2 0 devices 1 2 Connect to interconnect cable 3 Connectto DVI monitor 2 Link A 4 Connect to USB 2 0 devices 2 3 Connect to interconnect cable 5 Connect to 5VDC Link B power supply 4 Connect to interconnect cable Link C 5 Configuration DIP switches 2014 04 15 29 DXXi KVM Extender 3 6 14 Model K472 DSTA CPU Unit w I m A Rear View 1 2 3 4 Cc 30 To CPU DVI D 1 To CPU USB 2 0 To CPU DVI D 2 Connect to 5VDC power supply Connect to serial D Sub 9 Audio IN Audio OUT Front View 1 Service port 2 Connectto interconnect cable Link A 3 Connectto interconnect cable Link B 4 Connect to interconnect cable Link C 5 Configuration DIP switches
13. TOSLINK Standardized fiber connection system for digital transmission of audio signals F05 plug connection Triple Head A system with three video connections USB HID USB HID devices Human Interface Device allow for data input There is no need for a special driver during installation New USB HID device found is reported Typical HID devices include keyboards mice graphics tablets and touch screens Storage video and audio devices are not HID VGA Video Graphics Array VGA is a computer graphics standard with a typical resolution of 640x480 pixels and up to 262 144 colors It can be seen as a follower of the graphics standards MDA CGA and EGA 2014 04 15
14. The CON Unit is connected to the console monitor keyboard and mouse The CPU Unit and the CON Unit communicate with each other through the interconnect cables EXTREME 1 2 3 4 5 6 7 System overview Source computer CPU KVM Extender CPU Unit Interconnect cable KVM Extender CON Unit Console monitor keyboard mouse Second monitor option only with Dual Head devices USB 2 0 devices option only with USB 2 0 devices NO oc FR ON T See Chapter 4 3 Page 36 for installation examples 2014 04 15 9 DXXi KVM Extender 3 3 10 Product Range Model Description K472 SSH Single Head KVM Extender for 1x DVI Single Link up to 1920x1200 2x USB HID keyboard mouse K472 SWH Single Head KVM Extender for 2x DVI Single Link up to 1920x1200 2x USB HID keyboard mouse with integrated switching function K472 SSHA Single Head KVM Extender for 1x DVI Single Link up to 1920x1200 2x USB HID keyboard mouse and analog audio serial option K472 SST Single Head KVM Extender for 1x DVI Single Link up to 1920x1200 4x USB 2 0 K472 SSTA Single Head KVM Extender for 1x DVI Single Link up to 1920x1200 4x USB 2 0 and analog audio serial option K472 SDH Single Head KVM Extender for 1x DVI Dual Link up to 2560x2048 2x USB HID keyboard mouse K472 SDHA K472 SDT K472 SDT Single Head KVM Extender for 1x DVI Dual Link up to 2560x20
15. USB HID EE OE be EIS 53 8 4 USB2 EE AE EE E C Ea 54 9 Technical Support esse ee RR RE RE ER RR RE RE ER ER RAAR RR RE Ee Ee RR RE Ee Ee ER nn 55 9 1 Support Checklist ze ER rerit ei len 55 9 2 Shipping Checklist rure 55 10 Regulatory and Standards Compliance 56 10 1 CE Declaration Of Conformity sess 56 10 2 North American Regulatory Compliance 57 10 9 AE OE OE ee Rep rei 57 104 ENGL 57 11 dT TE Ee irinae edine a iieiaeie akiris 58 2014 04 15 5 DXXi KVM Extender 1 1 1 1 2 e About This Manual Scope This manual describes how to install your KVM Extender how to operate it and how to perform trouble shooting Validity This manual is valid for all devices listed on the front page The product code is printed on the base of the devices Cautions and Notes The following symbols are used in this manual This symbol indicates an important operating instruction that should be followed to avoid any potential damage to hardware or property loss of data or personal injury This symbol indicates important information to help you make the best use of this product 2014 04 15 Safety Instructions 2 Safety Instructions To ensure reliable and safe long term operation of your KVM Extender please note the following guidelines Installation gt Only use in dry indoor environments gt The KVM Extender and the power su
16. can be realized using special adapter splitting cables e Three single 2 wire transmissions e Two transmissions with a handshake signal e A serial mouse and a single 2 wire transmission In this case choose X ON X OFF software handshake for traffic control at printer and PC Connection Format DTE Data Terminal Equipment Speed Up to 19 200 Baud Data Format Format independent Data Transmission e RxD Receive Data e TxD Transmit Data Traffic Control The following signals are transmitted hardware handshake e RTS Request To Send e CTS Clear To Send e DTR Data Terminal Ready e DSR Data Set Ready 2014 04 15 43 DXXi KVM Extender 7 1 7 44 Analog Audio Interface The Analog Audio option supports a bidirectional stereo audio transmission in nearly CD quality The audio interface is a line level interface and it is designed to transmit the signals of a sound card or another line level device as well as to allow the connection of active speakers to the CON Unit Stereo audio can be transmitted bidirectionally at the same time Connection of a microphone Connect the microphone to the audio input of the CON Unit There are two ways to establish this connection e The output of the CPU Unit is connected with the microphone input of the sound card red Adjust the sound card to provide an additional amplification 20 dB e The output of the CPU Unit is connected
17. 3 T M D S data 2 11 T M D S data 1 19 T M D S data 0 GND GND GND 4 N C 12 n c 20 n c 5 n c 13 n c 21 n c 6 DDC Input SCL 14 5VDC high 22 T M D S clock impedance GND 7 DDC Output 15 GND 23 T M D S clock SDA 8 Internal use 16 Hot Plug 24 T M D S clock recognition C1 Internal use C3 Internal use C2 n c C5 GND C4 Internal use 2014 04 15 47 DXXi KVM Extender Connector DVI D Dual Link GE AE 24 C3 C4 Pin Signal Pin Signal Pin Signal 1 T M D S data 2 9 T M D S data 1 17 T M D S data 0 2 T M D S data 2 10 T M D S data 1 18 T M D S data 0 3 T M D S data 2 11 T M D S data 1 19 T M D S data 0 GND GND GND 4 T M D S data4 12 T M D S data 3 20 T M D S data 5 5 T M D S data 4 13 T M D S data 3 21 T M D S data 5 6 DDC Input SCL 14 5VDC high 22 T M D S clock impedance GND 7 DDC Output 15 GND 23 T M D S clock SDA 8 Internal use 16 Hot Plug 24 T M D S clock recognition C1 Internal use C3 Internal use C2 n c C5 GND C4 Internal use Connector USB Type B Picture Pin Signal Color ji 1 VCC 5VDC Red OO 2 Data White 3 Data Green 4 GND Black 48 2014 04 15 Specifications Connector USB Type A
18. 6 Audio OUT 20 2014 04 15 CON Unit II II e 3 1 2 3 4 Rear View Front View 1 Connect to DVI monitor 1 Service port 2 Connect to USB HID devices 2 Connect to interconnect cable 3 Connect to 5VDC Link B power supply 3 Connect to interconnect cable 4 Connect to serial D Sub 9 Link C Audio IN 4 Configuration DIP switches Audio OUT 2014 04 15 21 DXXi KVM Extender 3 6 8 22 Model K472 SDT CPU Unit e ow EI o Kid o BEBY 3 1 2 3 4 5 Rear View Front View 1 To CPU DVI D 1 Service port 2 ToCPU USB 2 0 2 Connect to interconnect cable 3 Connect to 5VDC Link A power supply 3 Connect to interconnect cable Link B 4 Connect to interconnect cable Link C 5 Configuration DIP switches CON Unit iren e ou ry o dell o BEY 3 4 1 2 3 4 5 Rear View Front View 1 Connect to DVI monitor 1 Service port 2 Connectto USB 2 0 devices 1 2 Connect to interconnect cable 3 Connectto USB 2 0 devices 2 Link A 4 Connect to 5VDC 3 Connect to interconnect cable power supply Link B 4 Connectto interconnect cable LinkC 5 Configuration DIP switches 2014 04 15 3 6 9 Model K472 SDTA CPU Unit 6 6 H A M m 3 1 2 3 4 5 Rear View Front View 1 To CPU DVI D 1 Service port 2 ToCPU USB 2 0 2 Connect to inte
19. Unit e 3 1 2 3 Rear View Front View 1 Connect to DVI monitor 1 Service port 2 Connect to USB HID devices 2 Connect to interconnect cable 3 Connect to 5VDC Link C power supply 3 Configuration DIP switches 4 Connectto serial D Sub 9 Audio IN Audio OUT 2014 04 15 15 DXXi KVM Extender 3 6 4 16 Model K472 SST CPU Unit MA OE 3 1 2 3 4 Rear View Front View 1 To CPU DVI D 1 Service port 2 ToCPU USB 2 0 2 Connect to interconnect cable 3 Connect to 5VDC Link A power supply 3 Connect to interconnect cable Link C 4 Configuration DIP switches CON Unit e ww ioi Kl oos 3 4 1 2 3 4 Rear View Front View 1 Connect to DVI monitor 1 Service port 2 Connectto USB 2 0 devices 1 2 Connect to interconnect cable 3 Connect to USB 2 0 devices 2 Link A 4 Connect to 5VDC 3 Connect to interconnect cable Link C power supply 4 Configuration DIP switches 2014 04 15 3 6 5 Model K472 SSTA CPU Unit 6 u loil o ec ALTE 3 1 2 3 4 Rear View Front View 1 To CPU DVI D 1 Service port 2 ToCPU USB 2 0 2 Connect to interconnect cable 3 Connect to 5VDC Link A power supply 3 Connect to interconnect cable Connect to serial D Sub 9 Link C Audio IN 4 Configuration DIP switches 6 Audio OUT 2014 04 15 17 DXXi KVM Extender CON Unit
20. to the audio input of the sound card blue Choose this connection if the microphone has its own pre amplifier The CON Unit can do the pre amplification of the microphone as well Open the CON Unit locate the MIC jumper on the audio board and close the pins Transmission Format Digitized virtually CD quality audio 16 bit 38 4 KHz Signal Level Line Level 5 Volt Pk Pk maximum Input Impedance 47 KOhm Connections CPU Unit 2x 3 5 mm stereo jack plug audio in amp audio out Connections CON Unit 2x 3 5 mm stereo jack plug audio in amp audio out 2014 04 15 Specifications 7 2 Interconnect Cable 7 2 1 Fiber A point to point connection is necessary Operation with multiple patch panels is allowed Routing over active network components such as Ethernet Hubs Switches or Routers is not allowed Type of Interconnect Cable Cable notations according to VDE Type of cable Specifications Multi Mode 50um e One fiber 50um V ZN H 2G50 in house patch cable e AD ZN H 4G50 in house or outdoor breakout cable resistant Multi Mode 62 5um e One fiber 62 5um e V ZN HH 2G62 5 in house breakout cable e A DQ ZN B2Y 4G62 5 outdoor cable with protection against rodents Maximum Acceptable Cable Length Type of cable Maximum Acceptable Cable Length Multi Mode 50um OM3 1 000 m 3 280 ft Multi Mode 50um 400 m 1 300 ft Multi Mode 62 5um 200 m
21. 2014 04 15 CON Unit MA MA o Et sal 1 2 3 4 5 Rear View Front View 1 Connect to DVI monitor 1 1 Service port 2 Connect to USB 2 0 devices 1 2 Connect to interconnect cable 3 Connect to DVI monitor 2 Link A 4 Connect to USB 2 0 devices 2 3 Connect to interconnect cable 5 Connect to 5VDC Link B power supply 4 Connect to interconnect cable 6 Connect to serial D Sub 9 Hes Audio IN Configuration DIP switches 8 Audio OUT 2014 04 15 31 DXXi KVM Extender 3 7 32 Status LEDs The KVM Extender is fitted with the following LEDs for status indication at CPU Unit and CON Unit CPU Unit CPU Unit ommo e e DO m SD i 4 5 6 Rear View Front View CON Unit CON Unit wl m SD aun 4 5 6 Rear View Front View 2014 04 15 Pos LED Status Description 1 Video OK 1 Off e CPU Unit No DVI signal from video red source computer CPU detected e CON Unit No DVI signal from CPU Unit or no monitor detected Flashing Monitor DDC is being transmitted from the console monitor On DVI signal from video source available 2 Video OK 2 Off e No DVI signal from video source red computer CPU detected optional e CON Unit No DVI signal from CPU Unit or no monitor detected Flashing Monitor DDC is being transmitted from the console monitor
22. 48 2x USB HID keyboard mouse and analog audio serial option Single Head KVM Extender for 1x DVI Dual Link up to 2560x2048 4x USB 2 0 Single Head KVM Extender for 1x DVI Dual Link up to 2560x2048 4x USB 2 0 and analog audio serial option K472 DWH Single Head KVM Extender for 2x DVI Dual Link up to 2560x2048 2x USB HID keyboard mouse with integrated switching function K472 DSH Dual Head KVM Extender for 1x DVI Single Link up to 1920x1200 4x USB HID keyboard mouse K472 DSHA Dual Head KVM Extender for 1x DVI Single Link up to 1920x1200 2x USB HID keyboard mouse and analog audio serial option K472 DST Dual Head KVM Extender for 1x DVI Single Link up to 1920x1200 4x USB 2 0 K472 DST Dual Head KVM Extender for 1x DVI Single Link up to 1920x1200 4x USB 2 0 and analog audio serial option 2014 04 15 3 4 Upgrade Kits Model Description 437 1G 19 1U rack mount kit to mount up to 3 Single Head devices CPU Units CON Units 285 2K Mounting plate to mount by screws 286 2K Mounting plate to mount by snap on 3 5 Accessories Model Description 260 5U International power supply unit 100 240VAC 5VDC 4 A 445 2X DVI D splitter cable 2014 04 15 11 DXXi KVM Extender 3 6 3 6 1 12 Device Views Model K472 SSH CPU Unit
23. 650 ft Type of Connector Connector SC Connector 2014 04 15 45 DXXi KVM Extender 7 3 7 3 1 7 3 2 46 Supported Peripherals USB HID Devices The KVM Extender will support most USB HID devices including the vast majority of keyboards and mice currently on the market Many other kinds of HID devices such as bar code scanners and touch screens may also be compatible It is not possible to guarantee support for all available USB HID devices In certain cases custom firmware may be required USB HID and other devices that are not supported as standard will normally operate with our devices featuring transparent USB support Please note that concurrent operation of more than two USB HID devices is not possible even if you use a USB hub USB 2 0 Devices KVM Extender models featuring a transparent USB 2 0 connection use Extreme USB Technology from Icron Technologies This technology supports all types of USB 2 0 devices however the manufacturer cannot guarantee compatibility with every device on the market Please contact your dealer if any issues are found 2014 04 15 Specifications 7 4 Connector Pinouts Connector DVI D Single Link e 8 C1 C2 HHEH AA C5 gg AOE 24 C3 C4 Pin Signal Pin Signal Pin Signal 1 T M D S data 2 9 T M D S data 1 17 T M D S data 0 2 T M D S data 2 10 T M D S data 1 18 T M D S data 0
24. BAS The analog color video baseband signal FBAS is also called Composite Video and it is part of the PAL TV standard Console Keyboard mouse and monitor KVM Keyboard video and mouse Mini XLR Industrial standard for electrical plug connections 3 pole for the transmission of digital audio and control signals Multi mode 62 5y multi mode fiber cable or 50u multi mode fiber cable OSD The On Screen Display is used to display information or to operate a device Quad Head A system with four video connections RCA Cinch A not standardized plug connection for transmission of electrical audio and video signals especially with coaxial cables SFP SFPs Small Form Factor Pluggable are pluggable interface modules for Gigabit connections SFP modules are available for Cat X and fiber interconnect cables S PDIF A digital audio interconnect that is used in consumer audio equipment over relatively short distances Single Head A system with one video connection Single Link A DVI D interface for resolutions up to 1920x1200 by signal transmission of up to 165 MPixel s 24 bit Alternative frequencies are Full HD 1080p 2K HD 2048x1080 and 2048x1152 Single mode 9p single mode fiber cable S Video Y C The S Video Y C is a video format transmitting luminance and chrominance signals separately Thereby it has a higher quality standard than FBAS 2014 04 15 59 DXXi KVM Extender 60 Term Explanation
25. CPU KVM Extender CPU Unit Interconnect cable KVM Extender CON Unit Console monitor keyboard mouse Second monitor option only with Dual Head devices USB 2 0 devices option only with USB 2 0 devices NO oc BOON 2014 04 15 37 DXXi KVM Extender 5 5 1 5 1 1 38 Configuration Transmission Parameters In default configuration the device adapts dynamically to monitor resolution and image content This configuration is suitable for almost all conditions and should only be modified if image quality is not fully satisfactory Device Settings Both CPU unit and CON unit have four DIP switches that are used to set the KVM Extender to the respective operation mode depending from the respective device DIP settings have to be performed both CPU and CON unit into the same positions Only set DIP switches if the extender is not connected to power supply DIP Function Switch ai El switch down H Switch up Not used Position ON Single Link mode TIL default in combination with Single Link devices 1234 ON Dual Link mode HEFTE default in combination with Dual Link devices 1234 ON Switch mode sla default in combination with models with integrated switching 48 Sd function Standard mode no HDCP possible default in combination with USB HID analog audio serial devices EN re Y 4 E ON HDCP mode no USB HID analog audio seriell possible 1 i defau
26. Composite Video The Composite Video is also called FBAS and it is part of the PAL TV standard CON Unit Component of a KVM Extender or Media Extender to connect to the console monitor s keyboard and mouse optionally also with USB 2 0 devices CPU Unit Component of a KVM Extender or Media Extender to connect to a source computer CPU DDC The Display Data Channel DDC is a serial communication interface between monitor and source computer CPU It allows a data exchange via monitor cable and an automatic installation and configuration of a monitor driver by the operating system Dual Access A system to operate a source computer CPU from two consoles Dual Head A system with two video connections Dual Link A DVI D interface for resolutions up to 2560x2048 by signal transmission of up to 330 MPixel s 24 bit DVI Digital video standard introduced by the Digital Display Working Group http www ddwg org Single Link and Dual Link standard are distinguished The signals have TMDS level 58 2014 04 15 Term Explanation DVI I A combined signal digital and analog that allows running a VGA monitor at a DVI I port in contrast to DVI D see DVI Fiber Single mode or multi mode fiber cables EGA The Enhanced Graphics Adapter EGA is an old analog graphic standard introduced by IBM in 1984 A D Sub 9 connector is used for connection F
27. ender 3 6 11 Model K472 DSH e un foil o foil o bay 1 2 3 4 1 2 3 4 Rear View Front View 1 To CPU DVI D 1 1 Service port 2 ToCPU USB HID 2 Connect to interconnect cable 3 To CPU DVI D 2 Link B 4 Connect to 5VDC 3 Connect to interconnect cable power supply Link C 4 Configuration DIP switches CON Unit o us foil o ry eye 4 1 2 3 4 Rear View Front View 1 Connect to DVI monitor 1 2 Connect to USB HID devices 3 Connectto DVI monitor 2 4 Connect to 5VDC power supply 1 Service port 2 Connectto interconnect cable Link B 3 Connect to interconnect cable Link C 4 Configuration DIP switches 2014 04 15 3 6 12 Model K472 DSHA CPU Unit 5 6 7 Be o o ommno A oE a E PM 1 2 3 4 1 2 3 4 Rear View Front View 1 To CPU DVI D 1 1 Service port 2 ToCPU USB HID 2 Connect to interconnect cable 3 To CPU DVI D 2 Link B 4 Connect to 5VDC 3 Connect to interconnect cable power supply Link C 5 Connect to serial D Sub 9 4 Configuration DIP switches Audio IN 7 Audio OUT 2014 04 15 27 DXXi KVM Extender CON Unit I ET Rear View 1 2 3 4 28 Connect to DVI monitor 1 Connect to USB HID devices Connect to DVI monitor 2 Connect to 5VDC power supply Connect to serial D Sub 9 Audio IN Audio OUT
28. er and email e Type and serial number of the device see bottom of device e Date and number of sales receipt name of dealer if necessary e Issue date of the existing manual e Nature circumstances and duration of the problem e Involved components such as graphic source CPU OS graphic card monitor USB HID USB 2 0 devices interconnect cable including manufacturer and model number e Results from any testing you have done 9 2 Shipping Checklist 1 Toreturn your device contact your dealer to obtain a RMA number Return Material Authorization 2 Package your devices carefully preferably using the original box Add all pieces which you received originally 3 Note your RMA number visibly on your shipment Devices that are sent in without a RMA number cannot be accepted The shipment will be sent back without being opened postage unpaid 2014 04 15 55 DXXi KVM Extender 10 10 1 56 Regulatory and Standards Compliance CE Declaration Of Conformity The products listed below in the form as delivered comply with the provisions of the following European Directives 2004 108 EG Council Directive on the approximation of the laws of the Member States relating to electromagnetic compatibility CE Marking 2009 Product list K472 Series The products comply with the following harmonized standards for Information Technology Equipment e EN 55022 2006 A1 2007 Class A EN 55024 1998 A1 2001 A2 2003 T
29. his declaration certifies the conformity to the specified directives but contains no assurance of properties The safety instructions and installation guidelines noted in this manual shall be considered in detail Compliance with the specifications for cable lengths and types is mandatory Manufacturer Oberteuringen 26 January 2010 IHSE GmbH The Management Maybachstrasse 11 EE 88094 Oberteuringen mo P Arc Deutschland Use in a Domestic Environment This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures 2014 04 15 Regulatory and Standards Compliance 10 2 North American Regulatory Compliance This equipment has been found to comply with the limits for a Class A digital device pursuant to Part 15 ofthe FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Changes or modifications not expressly approved by the party responsible for compliance could vo
30. id the user s authority to operate the equipment Shielded cables must be used with this equipment to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances All power supplies are certified to the relevant major international safety standards 10 3 WEEE The manufacturer complies with the EC Directive 2002 96 EG on the prevention of waste electrical and electronic equipment WEEE The device labels carry a respective marking 10 4 RoHS This device complies with the EC Directive 2002 95 EG on the Restriction of the use of certain Hazardous Substances in electrical and electronic equipment RoHS The device labels carry a respective marking 2014 04 15 57 DXXi KVM Extender 11 Glossary The following terms are commonly used in this guide or in video and KVM technology Term Explanation AES EBU Digital audio standard that is officially known as AES3 and that is used for carrying digital audio signals between devices Cat X Any Cat 5e Cat 6 Cat 7 cable CGA The Color Graphics Adapter CGA is an old analog graphic standard with up to 16 displayable colors and a maximum resolution of 640x400 pixels Component The Component Video YPbPr is a high quality Video video standard that consists of three independently and separately transmittable video signals the luminance signal and two color difference signals
31. inse User Manual Edition 2014 04 15 DXXi KVM Extender Model K472 Series IHSE GmbH Maybachstrasse 11 88094 Oberteuringen Germany info ihse de www ihse de Tel 49 7546 9248 0 Fax 49 7546 9248 48 DXXi KVM Extender Copyright 2014 All rights reserved This information may not be reproduced in any manner without the prior written consent of the manufacturer Information in this document is subject to change without notice Trademarks All trademark and trade names mentioned in this document are acknowledged to be the property of their respective owners Disclaimer While every precaution has been taken during preparation of this manual the manufacturer assumes no liability for errors or omissions Neither does the manufacturer assume any liability for damages resulting from the use of the information contained herein The manufacturer reserves the right to change specifications functions or circuitry of the product without notice The manufacturer cannot accept liability for damage due to misuse of the product or due to any other circumstances outside the manufacturer s control whether environmental or installation related The manufacturer shall not be liable for any loss damage or injury arising directly indirectly incidentally or consequently from the use of this product 2 2014 04 15 Contents 1 About This Manual Re RR RE EE ER RR RE enne 6 1 1 lI
32. lt with USB 2 0 devices without analog audio serial 1234 In HDCP mode the transmission of USB HID and analog audio signals is blocked 2014 04 15 Configuration 5 2 Command Mode During normal use the console keyboard functions in the usual manner However for all KVM Extenders with switching function and USB HID support you can set the keyboard into a Command Mode by using a specific Hot Key sequence While in Command Mode several functions are performed via keyboard commands To exit Command Mode press lt Esc gt While in Command Mode the LEDs Shift and Scroll on the console keyboard will flash In Command Mode normal keyboard and mouse operation will cease Only selected keyboard commands are available The following table lists the keyboard commands to enter and to exit Command Mode and to change the Hot Key sequence Function Keyboard Command Enter Command Mode default lt Ctrl gt lt Left Shift gt lt i gt Hot Key until 20 11 2009 2x lt Left Shift gt Hot Key since 20 11 2009 Exit Command Mode lt Esc gt Change Hot Key sequence Left Ctrl Left Shift c Hot Key Code Enter The Hot Key sequence to enter Command Mode can be changed The following table lists the Hot Key Codes for the available key sequences Hot Key Code Hot Key Left Ctrl Left Shift lt i gt 2x Scroll 2x Left Shift 2x
33. or keyboard and touch screen A hub is allowed but it does not increase the number of HID devices allowed To support other USB non HID devices such as scanners web cams or memory devices choose our devices with transparent USB support USB 2 0 transparent KVM Extender models with transparent USB 2 0 support allow the connection of all types of USB 2 0 devices without restriction USB 2 0 data transfer is supported with USB high speed max 480 Mbit s Each USB 2 0 port provides a maximum current of 500 mA high power Fiber Type SC Interconnect The communication of fiber devices is performed via interfaces that have to be connected by suitable fibers of connector type SC Serial Interface The serial interface option supports a full duplex transmission with a real hardware handshake up to a Baud rate of 19 200 Baud The CON Unit is cabled as DTE Data Terminal Equipment like CPU output and can be connected directly to DCE devices Data Communication Equipment e A touch screen can be connected directly to the CON Unit e To connect to a serial printer or any other DTE instead of DCE device you need a null modem cable crossed cable between CON Unit and the device 2014 04 15 Specifications Operation of several devices The serial interface transmits 6 signals 3 for each direction Normally 4 of the 6 signals are handshake signals in addition to RxD and TXD The following configurations however
34. pply units can get warm Do not situate them in an enclosed space without any airflow gt Do not place the power supply directly on top of the device v Do not obscure ventilation holes 2 Only use power supplies originally supplied with the product or manufacturer approved replacements Do not use a power supply if it appears to be defective or has a damaged case gt Connect all power supplies to grounded outlets In each case ensure that the ground connection is maintained from the outlet socket through to the power supply s AC power input gt Do not connect the link interface to any other equipment particularly network or telecommunications equipment gt Take any required ESD precautions Repair gt Do not attempt to open or repair a power supply unit 2 Do not attempt to open or repair the KVM Extender There are no user serviceable parts inside 2 Please contact your dealer or manufacturer if there is a fault 2014 04 15 7 DXXi KVM Extender 3 3 1 Description Application The KVM Extender is used to increase the distance between a source computer CPU and its console keyboard mouse and other peripheral devices The KVM Extender is designed for use with Multi mode fiber interconnect cables 2014 04 15 3 2 System Overview The KVM Extender consists of a CPU Unit and a console unit CON Unit The CPU Unit is connected directly to the source computer CPU using the supplied cables
35. rconnect cable 3 Connect to 5VDC Link A power supply 3 Connect to interconnect cable Connect to serial D Sub 9 Link B Audio IN 4 Connect to interconnect cable Link C 6 Audio OUT 5 Configuration DIP switches 2014 04 15 23 DXXi KVM Extender CON Unit Kl I o EU cm Rear View 1 2 3 4 24 Connect to DVI monitor Connect to USB 2 0 devices 1 Connect to USB 2 0 devices 2 Connect to 5VDC power supply Connect to serial D Sub 9 Audio IN Audio OUT 1 2 3 4 5 Front View 1 2 Service port Connect to interconnect cable Link A Connect to interconnect cable Link B Connect to interconnect cable Link C Configuration DIP switches 2014 04 15 3 6 10 Model K472 DWH CPU Unit I EN oon 2 3 4 Rear View Front View 1 To CPU 1 DVI D 1 Service port 2 To CPU 1 USB HID 2 Connect to interconnect cable 3 To CPU 2 DVI D Link B 4 To CPU 2 USB HID 3 Connect to interconnect cable 5 Connect to 5VDC Eine power supply 4 Configuration DIP switches CON Unit m IE M 3 2 3 4 Rear View Front View 1 Connect to DVI monitor 1 Service port 2 Connect to USB HID devices 2 Connect to interconnect cable 3 Connect to 5VDC Link B power supply 3 Connect to interconnect cable Link C 4 Configuration DIP switches 2014 04 15 25 CPU Unit DXXi KVM Ext
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