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User Manual - SUNNY EXPLORER

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1. If a micro inverter is to be removed from a Sunny Multigate in the PV system and replaced with a new micro inverter the old micro inverter should be deleted from the memory of the Sunny Multigate However it is possible to transfer the parameters and data of the old micro inverter to the new micro inverter Requirements O The micro inverters must have been exchanged in the PV system LI The new micro inverter must be correctly installed and ready for operation LI The new micro inverter must not feed into the utility grid until the device replacement process is completed in Sunny Explorer LI You must be logged into Sunny Explorer in the user group Installer LI The new micro inverter must be displayed in the system tree in Sunny Explorer Procedure 1 Select the old micro inverter in the system tree 2 Ifthe parameters and data of the old micro inverter are not to be adopted delete the old micro inverter immediately see Section 6 7 1 page 35 3 In the system tree or on the overview page select M The dialog box Device replacement opens 4 In the replaceable devices list select the newly added micro inverter 5 Select Replace VI The removed micro inverter is deleted in Sunny Multigate and the inverter data is transferred to the newly added micro inverter 36 Explorer BA en 1 7 User Manual SMA Solar Technology AG 6 Basic Functions 6 7 3 Device Conflict A QUALIFIED PERSON A device conflict occurs when a micro in
2. If you have not yet determined a free NetID for your Bluetooth system you will need to do this first il There is no need to determine a free NetID for Bluetooth systems with Sunny Explorer and one single inverter You may leave the default NetID set to 1 in your inverter if your Bluetooth system consists of the following products e one inverter e up to two computers with Bluetooth and Sunny Explorer If you are using additional SMA Bluetooth devices e g an SMA Bluetooth Repeater you must determine a free NetID Determining a free NetID with a Laptop and Sunny Explorer Requirement LI The SMA Bluetooth devices of your system must be switched off Procedure 1 Switch off any available SMA Bluetooth devices see SMA Bluetooth device manuals 2 Position the laptop near a Bluetooth device in the system 3 Start Bluetooth on your laptop 4 Start Sunny Explorer M The system assistant opens 5 Select Enter a new system in the system assistant 6 Enter the desired name for the system in the field System name This name can be freely selected and will be used as the file name for the system file 7 To configure a different directory for saving the system file click on the button in the field Directory User Manual Explorer BA en 1 7 11 4 Commissioning SMA Solar Technology AG 8 Select Next 9 In the drop down list Communication type select the entry Bluetooth and then Next VI The system search begins
3. User Manual Bluetooth system Bluetooth device with NetID 1 Speedwire system Indicates that values are being saved in a device Indicates an average value Indicates aggregated values Indicates a maximum value Indicates a minimum value Indicates that values are being read out from the device or a function such as the removal of a micro inverter is being performed Indicates when values are more than ten minutes old Opens a calendar for selecting a date or a start and end date Explorer BA en 17 31 6 Basic Functions SMA Solar Technology AG 6 Basic Functions 6 1 Changing the Language Requirement O For the correct display of Korean characters the appropriate language pack must be installed on the operating system of the computer for information on the installation of language packs see operating system help Procedure 1 Select Options gt Language in the menu bar 2 Select the desired language 6 2 Opening an Existing System Your settings for a particular system are stored in a system file on your computer If you have already created a system in Sunny Explorer and filed it on your computer you can reload it Procedure 1 Start Sunny Explorer 2 Select Open an existing system in the system assistant or In the menu bar select File gt Open 3 Select the desired system file and select Next M The login dialog opens 4 In the drop down list User group select the user group with which you wish to log i
4. User Manual SUNNY EXPLORER Explorer BA en 17 Version 1 7 ENGLISH Legal Provisions SMA Solar Technology AG Legal Provisions The information contained in this document is the property of SMA Solar Technology AG Publishing its content either partially or in full requires the written permission of SMA Solar Technology AG Any internal company copying of the document for the purposes of evaluating the product or its correct implementation is allowed and does not require permission Open Source Licences The Sunny Explorer software uses the LGPL licenced libraries libosip2 3 5 0 osip2 dll osipparser2 dll and pthreads win32 pthreadVC2 dll You will find a copy of the LGPL licence in the Sunny Explorer program directory after installation Furthermore the Sunny Explorer software uses the files sha2 c and sha2 h with Copyrights O 2005 2007 owned by Olivier Gay You will also find the complete Copyright information and disclaimer in the Sunny Explorer program directory after installation Trademarks All trademarks are recognized even if these are not marked separately Missing designations do not mean that a product or brand is not a registered trademark The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by SMA Solar Technology AG is under license QR Code is a registered trademark of DENSO WAVE INCORPORATED SMA Solar Technology AG Sonnenallee 1 34266 Nie
5. 1 Start Sunny Explorer M The system assistant opens 2 Select Enter a new system in the system assistant 3 Enter the desired name for the system in the field System name This name can be freely selected and will be used as the file name for the system file 4 To configure a different directory for saving the system file click on the button in the field Directory 5 Select Next 6 In the drop down list Communication type select the entry Speedwire and then Next VI The system search begins M Sunny Explorer searches for Soeedwire devices in all network connections linked to the computer VI If there are multiple network connections to Speedwire devices these are listed in a tree view and the devices found are displayed as sub nodes 7 If multiple network connections are displayed select the network connection to which the Speedwire devices are connected and select Next VI The connection to the selected Speedwire network is established and the login window opens 8 Select the user group in the drop down list User group The user group Installer must only be used by qualified personnel who are familiar with setting safety relevant system parameters 16 Explorer BA en 17 User Manual SMA Solar Technology AG 4 Commissioning 9 In the field System password enter the specific password for the user group selected and select Next NOTICE Damage due to unauthorized access to your system The system passw
6. M The NetlDs of the Bluetooth systems detected Plants found within radio range are displayed in the field H Q netro 4 Systems found e g NetID 4 and NetID A K G metro a All the NetlDs listed here are reserved and cannot be used Repeat the system search on each Bluetooth device of the system and also at the mounting location of the computer with Sunny Explorer In larger systems it is sufficient to carry out the system search just on the devices which are located on the periphery of the system There is no need to run the system search on devices which are surrounded by other devices 10 Select Repeat search M Newly found Bluetooth systems are added in the field Systems found and do not need to be noted 11 When the system search has been run on each device choose a NetID which is not yet reserved e g NetID E in the diagram NetID 4 NetlD A 12 Explorer BA en 1 7 User Manual SMA Solar Technology AG 4 Commissioning 12 Refer to the following table for a list of possible NetlDs and their functions NetID allocation NetID Function O Bluetooth is switched off Bluetooth is switched on The device can link up with a maximum of two communication products from SMA Solar Technology AG with NetID set to 1 2 3 4 5 6 7 Bluetooth is switched on The device can 8 9 A B C link up with Bluetooth devices using the D E F same NetlD 13 Close Sunny Explorer VI You have determined the free NetID Di
7. PV inverters and communication products If different values are set for devices in the same device class this is indicated in editing mode by an emply field A The different options are shown in drop down lists The number of devices set to each option is shown in brackets see B and C By selecting and saving an option all devices in this device class will be set to this value Er Device Solar Inverters Cooling system Fan test Inverter H Operation k System Save Cancel Figure 4 Drop down list Fan test example With text fields an empty field will appear in which you must enter the new value for all devices 26 Explorer BA en 1 7 User Manual SMA Solar Technology AG 5 User Interface 5 4 4 Events Sunny Explorer can display the events which have occurred in individual devices Sunny Explorer retrieves the event list directly from the devices anes Soot Tales SE A Erenta My PAY plant o SA 7 100044018 Pain F wan Fix A Teen Lani al fale Lin DL Bere Coarse put A a CH irazi Figure 5 Tab Events example ltem Explanation A Filter for the event types B Filter for the time period of the events displayed C Selection field for displaying all events D Date and time at which the event occurred E Group of the relevant parameter parameter group F Event in plain text and event number in brackets G Type of event H Priority of event Event Types There are three event type
8. 7 Incorrect parameter settings can damage or destroy the inverter Do not alter these safety relevant parameters without prior consultation with your grid operator Unauthorized changes to the SMA Grid Guard parameters void the system operating license Do not use the data from Sunny Explorer for billing purposes Read the relevant documentation of your Bluetooth or Speedwire devices and only use Sunny Explorer for the purpose described in this document 2 2 Skills of Qualified Persons Only qualified persons are allowed to perform the tasks marked in this document with a warning symbol and the caption Qualified person Qualified persons must have the following skills Training in the installation and commissioning of electrical devices and systems e Knowledge of how to deal with the dangers and risks associated with installing and using electrical devices and systems e Knowledge of all applicable standards and directives e Knowledge of how an inverter works and is operated e Knowledge of and adherence to this document and all safety precautions User Manual Explorer BA en 17 7 2 Sunny Explorer SMA Solar Technology AG 2 3 Supported Products SMA Inverters e All inverters with integrated or retrofitted Soeedwire Webconnect interface Information on whether an inverter has an integrated Soeedwire Webconnect interface or can be retrofitted with a Speedwire Webconnect interface can be found on the product page of the respective inv
9. and select Uninstall Change M Sunny Explorer will be uninstalled from your computer M Sunny Explorer is uninstalled User Manual Explorer BA en 1 7 49 10 Troubleshooting 10 Troubleshooting Bluetooth Connection Problem System search Connection to the Bluetooth system failed System search The displayed device names and NetlDs are not up to date System search The device address is displayed but the device name is not displayed Inverter is not accessible After setting parameters for communication via Bluetooth the inverter cannot be accessed for an extended period 50 Explorer BA en 17 o dS SMA Solar Technology AG Cause and corrective measures Connection to the Bluetooth system is too weak Reduce the distance to the devices and try to reconnect There are already four masters connected to the Bluetooth system QUALIFIED PERSON Remove one master and try to reconnect There are already two nodes connected to the device through which you wish to connect to the Bluetooth system QUALIFIED PERSON Select another device or remove another communication device and try to reconnect Depending on the Bluetooth stack used it is possible that changes to the NetID or the device name are not correctly recognized by an inverter Proceed as follows Close the Bluetooth stick software if applicable Briefly remove and reinsert the Bluetooth stick If necessary resta
10. diagram for battery state of charge is displayed If you move the mouse over the diagram additional details are displayed Scroll down to the next time period using the arrows below the diagram You can use the calendar symbol to select a time period directly You can have the battery state of charge displayed for the last 31 days 5 4 2 Spot Values The tab Spot Values displays all the measured values of the device or system selected in the system tree Which values are displayed depends on the particular user group All values are collected into groups parameter groups and subgroups Device View IFyou have selected a device in the system tree the tab Spot Values displays the values for that particular device System View IFyou have selected the system in the system tree the tab Spot Values displays the values for entire device classes If you click on the parameter group the device classes are displayed separately e g PV inverters and communication products Certain values from the individual devices in a device class are aggregated e g total power A 24 Explorer BA en 1 7 User Manual SMA Solar Technology AG 5 User Interface ACSide Solar Inverters Grid measurement Grid frequency 49 98 Hz t Power 23 19 kW A Figure 2 Sum of inverter power when the system view is selected example Depending on the type of value a meaningful aggregate for the device class is displayed Symbol Explanation
11. g PV modules AC side Values affecting the grid side of the devices Grid monitoring Parameters affecting the utility grid and partially protected by the personal SMA Grid Guard code Grid connection Parameters affecting the grid connection of the devices System and device control Parameters for devices which must fulfill special requirements for grid feed in at the medium voltage level These parameters are protected by the personal SMA Grid Guard code System communication All values defining communication between communication devices and the system Data recording All values affecting device data recording storage location storage intervals storage format Device components Parameters and measured values relating to the components of a device This group is a kind of expanded type label For example it files the version numbers of the system components Explorer BA en 1 7 User Manual SMA Solar Technology AG 5 User Interface Symbol al Meaning Meteorology All measured values of the connected sensors e g temperature irradiation wind speed Energy management Parameters affecting energy management Battery All values affecting the battery of the device Diesel generator All values affecting the connected diesel generator External communication Ka All values affecting the communication between the devices and external systems such as Sunny Portal Other Symbols Symbol Meaning GP Wl
12. 66 2 670 6999 NNNNA CHsto 2 SMA Technology Korea Co Ltd 82 2 508 8599 NG HE SMA Beijing Commercial 86 10 5670 1350 Company Ltd AG Az SMA Japan K K 81 3 3451 9530 Rm 971 2 698 5080 SMA Middle East LLC Cal LY ih EX daniel n yell Other International SMA Service Line Toll free worldwide 00800 SMA SERVICE countries Meal 800 762 7378423 58 Explorer BA en 17 User Manual SMA Solar Technology www SMA Solar com
13. Technology AG 5 User Interface Symbols for Device Replacement of SMA Micro Inverters Symbols for device replacement of SMA micro inverters are displayed in the system tree and on the overview page of the device Symbol Explanation Function for deleting devices Function for replacing devices Device Symbols Device symbols are displayed in the system tree and on the overview page of the device Symbol Explanation Device e g Sunny Boy inverter Device e g Sunny Boy inverter of type Smart Energy Battery of Sunny Boy inverter of type Smart Energy Device e g Sunny Tripower inverter Device e g Sunny Multigate Device e g Sunny Boy micro inverter Unknown inverter Device e g Sunny SensorBox User Manual Explorer BA en 17 29 5 User Interface SMA Solar Technology AG Group Symbols for Spot Values and Settings Group symbols are used for the separate parameter groups Symbol i q ot 4 T gt a he 30 Meaning Status General values describing the status of the devices The status of other components in the device e g modems is not listed here Type label All values describing the devices Device Values which apply directly to the device and which do not fall into any of the special categories e g DC side AC side system communication etc User rights All values affecting access protection to the devices DC side Values affecting the direct current side of the devices e
14. Total Average value e g 20 Cto 50 C Smallest and greatest value The aggregate value can be expanded to reveal additional information T AC Side Solar Inverters Grid measurement Grid frequency 49 95 Hz Power Minimum 2319 W B Maximum 2319 W iS Sum 23 19 kW D Average 2319 W E Weight 10 F Figure 3 Further Information on the Power value example Item Explanation B Lowest power value of the ten devices C Highest power value of the ten devices D Sum of power values of the ten devices E Mean power value for the ten devices F Number of devices in the device class User Manual Explorer BA en 17 25 5 User Interface SMA Solar Technology AG 5 4 3 Settings The tab Settings displays all parameters of the device selected in the system tree or the selected system Which parameters are displayed depends on the particular user group All parameters are summarized in groups parameter groups and subgroups Device View If a device is selected in the system tree you can modify the parameters of that device under the tab Settings see Section 6 6 Changing Parameters page 34 System View If you have selected the system in the system tree you can modify the parameters for an entire device class under the tab Settings see Section 6 6 Changing Parameters page 34 All devices in the device class are set to the new parameter value If you click on the parameter group the device classes are displayed separately e g
15. al SMA Solar Technology AG Problem Device conflict Own inverter displayed as unknown device in system tree One of your own inverters with integrated Bluetooth is displayed as an unknown device Own inverter displayed as unknown device in system tree Although you have entered the system password correctly some of your inverters are displayed as unknown devices in the system tree New inverter missing in system tree Forgot system password User Manual 10 Troubleshooting Cause and corrective measures e In the current configuration at least one micro inverter has been assigned to different Sunny Multigates QUALIFIED PERSON Delete duplicate assignment of the affected micro inverters see Section 6 7 Device Replacement of Micro Inverters page 35 e An old version of the software suite is installed on the inverter with integrated Bluetooth QUALIFIED PERSON Update the software suite version on your inverter to version 2 0 or higher or use Sunny Data Control to read out the inverter data Sunny Data Control is available for download at www SMA Solar com e Certain packages have been lost during data transmission so that Sunny Explorer cannot properly log into the devices Repeat login To do this select Options gt Change user group in the menu bar and log in again with your user group e Sunny Explorer constantly updates the system tree MA QUALIFIED PERSON Ensure tha
16. ar with setting safety relevant system parameters In the field System password enter the specific password for the selected user group and select Next NOTICE Damage due to unauthorized access to your system The system password protects your system from unauthorized access and the associated risks e After initial login to a new system change the default password for both user groups User and Installer see Section 8 3 System Password page 45 M Sunny Explorer will establish the connection to all devices with the selected NetID M The Sunny Explorer user interface opens in the screen option of the chosen user group The connection to your Bluetooth system is established Your settings for the system are stored in the PV system file on your computer To open the system again later on proceed as described in Section 6 2 User Manual Explorer BA en 1 7 15 4 Commissioning SMA Solar Technology AG 4 2 Speedwire System 4 2 1 Commissioning a Speedwire System A QUALIFIED PERSON 1 Commission the Speedwire inverters and connect to the network as described in the respective manual M The Speedwire system is commissioned and the Speedwire inverters are connected to the network 2 Establish a connection to your Speedwire system using Sunny Explorer see Section 4 2 2 page 16 4 2 2 Creating a New Speedwire System Requirement LI The Speedwire system must be commissioned see Section 4 2 1 page 16 Procedure
17. ated risks e After initial login to a new system change the default password for both user groups User Installer il System password at delivery All devices are delivered with the user password 0000 and the installer password 1111 Changing the System Password In order to ensure full password protection you must determine a system password for each user group User Installer Change the default system password after initial startup Permitted characters and length of password LI Maximum number of characters 12 LI Permissible special characters 2 Requirement LI The requirements for a secure password must be taken into account see Section 8 6 Strength of Passwords page 48 Procedure 1 Select the system in the system tree Select the tab Settings in the device menu Select the parameter group User Rights All Devices Select Edit Change the password Select Save o AA WD The system password will be changed for all devices in the system for which you have rights Adjusting the Password of a Device to the System Password If the password of a device is different from the system password the device will be displayed with a padlock in the system tree This may occur for example when a new device is added to an existing system User Manual Explorer BA en 17 45 8 User Groups and Safety Concept SMA Solar Technology AG Procedure 1 Create a new system in Sunny Explorer and log in with the syst
18. ction can be established to the PV system via Speedwire 10 Troubleshooting Cause and corrective measures Sunny Explorer sorts the events using the same consecutive number that the device uses to store the events The advantage is that the events will always be listed in the order in which they have occurred in the device The events will only be sorted incorrectly if the time or the date of the system has been changed e g when switching from daylight saving time to standard time This problem may arise if the computer clock was changed while Sunny Explorer was in operation Restart Sunny Explorer This behavior may occur if the IGMP Querier service has been switched off Proceed as follows Leave Sunny Explorer running On the computer open the task manager and depending on the operating system select the tab Processes or Services see operating system manual Display the processes of all users Remember that depending on the operating system administrator rights are required for this procedure Check whether the process SMA Multicasting IGMP QuerierService exe is listed on the tab Processes or Services If the process or service is not listed restart the computer If the process or service is still not listed install the latest version of Sunny Explorer If the process is listed open the Windows firewall on the computer and configure an exception for the service in the firewall settings see operati
19. e displayed underneath the system A System Tree in Sunny Explorer The system view is displayed if you select your system A in the system tree If you select an individual device B the device view for this device will be displayed 20 Explorer BA en 1 7 User Manual SMA Solar Technology AG 5 User Interface 5 4 Device Menu The device menu shows the setting options and spot values of the system or an individual device The individual device must first be selected in the system tree The tabs adapt to the selection accordingly Tab Overview Spot Values Settings Events User Manual Explanation Displays the most important information on the system selected in the system tree or the selected device In addition to the actual status display this page also contains a brief overview of the most important data Displays current data on the system or the selected device depending on the particular user group Allows you to view and configure various parameters depending on the user group Displays the events that have occurred in a device The events displayed are dependent on the user group Explorer BA en 1 7 21 5 User Interface SMA Solar Technology AG 5 4 1 Overview Device View When a device has been selected in the system tree the tab Overview displays the status and a summary of the most important values for that device For Sunny Boy inverters of type Smart Energy the status and mo
20. e tab Overview If one or more devices in the system have the status Warning or Error the system status will be adjusted correspondingly Symbol Status Explanation Neutral The status of the system is unknown and is currently being updated o OK All system devices are operating without error N Warning At least one device in the system has the status Warning User Manual No device is displaying the Error status Error At least one device in the system is displaying the Error status Explorer BA en 17 23 5 User Interface SMA Solar Technology AG Diagrams for Yield and Power Values The yield and power values are also displayed as diagrams in the device and system views There are four diagrams that can be accessed via the following tabs Tabs Explanation Day Displays the total power over the course of one day Month Displays the total daily yield over the course of one month Year Displays the total monthly yield over the course of one year Total Displays the total annual yield over the course of the last ten years Detailed Information in the Month Year and Total Tabs If you move the mouse over the diagram in the Month Year and Total tabs additional information is displayed Using the arrows below the diagram you can navigate to the next time period You can use the calendar symbol to select a time period directly Daily Diagram for Battery State of Charge For Sunny Boy inverters of type Smart Energy an additional daily
21. ed with Bluetooth e g via an integrated Bluetooth module or via a USB Bluetooth stick The Speedwire connection is made via the network connection of the computer In the Bluetooth network Sunny Explorer acts as the grid forming device master device Master devices are communication products which set up the Bluetooth network display devices and collect and analyze device data Sunny Explorer can manage up to 50 devices in the Bluetooth or Speedwire network Sunny Explorer is designed for private and industrial use You can change the safety related parameters of SMA inverters using Sunny Explorer Certain parameters are further protected by SMA Grid Guard and can only be altered with the appropriate authorization see Section 8 5 SMA Grid Guard page 47 Sunny Explorer does not support the configuration of inverters with integrated web server and with their own user interface e g Sunny Boy 1 5 2 5 It is possible to detect these inverters via Sunny Explorer however it is expressly not recommended to use Sunny Explorer for the configuration of these inverters SMA Solar Technology AG does not accept liability for missing or incorrect data and possibly resulting yield losses For login to Sunny Explorer there are two user groups at your disposal Installer and User The user group Installer must only be used by qualified personnel who are authorized to make changes to the network parameters of the connected devices see Section 2 2 page
22. em password of the new device You can delete the new system later and use your usual system in Sunny Explorer 2 Select the new system in the system tree 3 Select the tab Settings in the device menu 4 Select the parameter group User Rights All Devices VI The parameter group opens 5 Enter the system password of your existing system for the corresponding user group If you are logged in as Installer you can also change the password for the user group User providing that you know that password 6 Select Save VI The settings are saved to the new devices 7 Open your existing system in Sunny Explorer and log in using the system password of your system M The device is displayed in the system tree without a padlock The device password is set to the system password 8 4 Forgot Password If you have forgotten your system password you can unlock the inverters by means of a Personal Unlocking Key PUK For every inverter there is one PUK per user group User and Installer Requesting a PUK 1 Download the PUK application form application form available at www SMA Solar com 2 Complete the application form and sign it 3 Send the application form to the SMA Service Line by e mail fax or mail see Section 1 Contact page 56 VI The SMA Service Line will check your application and send you the requested PUKs Unlocking the Inverter using a PUK il Unlocking several inverters using a PUK Each PUK can only be u
23. erter at www SMA Solar com e SMA inverters with integrated or retrofitted Bluetooth interface Information on whether an inverter has an integrated Bluetooth interface or can be retrofitted with a Bluetooth interface can be found on the product page of the respective inverter at www SMA Solar com Additional SMA Products e SMA Bluetooth Repeater e SMA micro inverter and Sunny Multigate e Sunny SensorBox e SMA accessories with integrated Bluetooth technology or Speedwire 2 4 Functions The most important Sunny Explorer functions are e System control with Bluetooth Wireless Technology or Speedwire e Quick overview of the current status of the system e Graphic display of key system data e Parameterization of individual devices or entire device classes e Simple diagnostics thanks to display of device faults and events e Access protection with the SMA password concept e Data export of inverter energy values and events in CSV format e Graphic display of daily monthly and yearly energy values for each device e Device updates via Bluetooth or Speedwire Graphic display of the Bluetooth network topology e Display of the connection quality between the individual Bluetooth devices New Functions The Sunny Explorer software version 1 07 features the following new functions e Supports Sunny Boy 3600 5000 Smart Energy e Supports SMA Energy Meter 8 Explorer BA en 1 7 User Manual SMA Solar Technology AG 2 Sunny Explorer 2 5 System Requi
24. ime frame When you set the time period for monthly files Sunny Explorer always rounds off the time period to the full month start to end of the month Inverters only save the yield data for a limited time Daily and monthly files can only be saved for the time period for which the yield data of the inverter is available 3 In the fields from and to select the time period for which the data is to be captured In the field Directory select the required target directory with the button 5 Select Next M Sunny Explorer reads the data from the devices and generates the files 6 Select Next M The system data is saved on the computer User Manual Explorer BA en 1 7 A3 8 User Groups and Safety Concept SMA Solar Technology AG 8 User Groups and Safety Concept 8 1 Basics SMA Solar Technology provides a comprehensive safety concept that protects your system from unauthorized access e System protection by means of a system password for each user group User Installer e Controlled access via SMA Grid Guard SMA Solar Technology AG makes a general distinction between the two user groups User and Installer Installers can adjust additional settings on devices after entering the SMA Grid Guard code The user groups have the following rights User group Right User This user group allows the user to read out all display relevant information such as spot values and parameter settings Settings that affect fu
25. itional Functions 7 Additional Functions 7 1 Creating a Report You can create a report that can be used by the SMA Service Line as the basis for further troubleshooting The report file is stored in ZIP format in the selected directory on your computer and contains information about your PV system No access data is stored in the report Procedure 1 In the menu bar select Help gt Create a report M The dialog box Create a report opens 2 Inthe field Save in select the required target directory with the button 3 Enter a precise description of the error or your comments in the field Comment 4 To add the entire object database to the report file select the option Export whole object database 5 Select OK M The report file is stored in the selected target directory 7 2 Exporting Battery Data You can export the battery data of the Sunny Boy Smart Energy The export of battery data facilitates support by the SMA Service Line in case of servicing The file is saved in ZIP format to the target directory on your computer and contains information on the battery e g battery temperature or battery state of charge The file is password protected No access data is stored in the file Requirement LI You must be logged into Sunny Explorer in the user group Installer Procedure 1 In the menu bar select Tools gt Export battery data M The dialog box Export battery data opens 2 In the area Configuration select the but
26. lled on your computer this will be installed by the Sunny Explorer Installation Assistant You will require the relevant authorization to install NET Framework on your computer If necessary contact your administrator Procedure 1 Run setup file VI The Sunny Explorer Setup Assistant opens 2 Follow the instructions of the Setup Assistant M The installation is being performed M Sunny Explorer is installed Installing Sunny Explorer in Windows Vista or Windows 7 1 Run setup file 2 Confirm the security prompt M The Sunny Explorer Setup Assistant opens 3 Follow the instructions of the Setup Assistant M The installation is being performed M Sunny Explorer is installed 10 Explorer BA en 17 User Manual SMA Solar Technology AG 4 Commissioning 4 Commissioning 4 1 Bluetooth System 4 1 1 Determining a Free NetlD A QUALIFIED PERSON All devices must be set to the same NetID so that the SMA Bluetooth devices in a system can communicate with each other Systems with SMA Bluetooth operating in close proximity to one another are distinguished by their individual NetID To make sure that you do not set a NetID which is already in use by another Bluetooth system in the vicinity you need to determine a free NetID prior to commissioning your Bluetooth system Once you have determined a free NetID for your Bluetooth system and set this NetID for the devices you can create a new system in Sunny Explorer see Section 4 1 2 page 14
27. lorer only stores changes for the device class that is assigned to the particular interface Changes to other device classes that are still open for processing will not be saved First save the changes made to one device class before processing another device class Sunny Explorer saves entered values in the unit specified smaller unit Parameters cannot be next to the input field Ifyou wish to enter values in a smaller or larger unit you must convert the value to the specified unit Sunny Explorer will automatically adjust the unit Example If you want to change a parameter from 20 MWh to 900 kWh you must enter 0 9 Sunny Explorer automatically adjusts the entered unit and saves the parameter as 900 kWh You do not possess the necessary rights for changing the edited parameter Change the user group Your inverter is retrofitted with an SMA Bluetooth Piggy Back with software version older than 02 00 00 R Parameter configuration and the graphic display of monthly and yearly energy values is not supported A QUALIFIED PERSON Update the Bluetooth Piggy Back see Section 6 10 Updating Devices page 40 54 Explorer BA en 1 7 User Manual SMA Solar Technology AG Problem Events are not sorted The events are not correctly sorted according to date and time Values are marked as out of date even though they are current Values are marked as current even though they are out of date No conne
28. me subnet as the Speedwire devices Contact your network administrator if you require assistance The network configuration has changed Repeat the system search in Sunny Explorer Restart Sunny Explorer and create a new system Changing the parameters that regulate the Speedwire connection e g IP parameters may interrupt Soeedwire communication Configure the network connection so that the computer is in the same subnet as the Speedwire devices Contact your network administrator if you require assistance Try to reconnect To do this select Options gt Repeat establishment of connection Explorer BA en 1 7 51 10 Troubleshooting Display on User Interface SMA Solar Technology AG Sunny Explorer reads out the data directly from the connected devices Depending on the size of the system the display of data may therefore take some time Problem User interface The user interface is not being displayed properly Performance diagram There are gaps in the performance diagram Performance diagram The performance diagram is not updating No monthly or yearly energy values In an inverter with retrofitted SMA Bluetooth Piggy Back no monthly or yearly energy values are displayed General Problem Sunny Explorer will not start Unknown device in system tree An unknown inverter is displayed in the system tree 52 Explorer BA en 17 Cause and corrective measures e Occasionally display e
29. n 5 In the field System password enter the appropriate password for the user group you have selected 6 Select Next VI The selected system is open in the selected user group 32 Explorer BA en 1 7 User Manual SMA Solar Technology AG 6 Basic Functions 6 3 Changing the System Name The system name is assigned via the settings in Sunny Explorer The system name is identical for all user groups Procedure 1 Select Sunny Explorer in the system tree and the tab Settings in the device menu or Click the button in the toolbar Select the parameter group Type Label Select Edit In the field System name enter a freely selectable name for your system 5 Select Save VI The system name is changed and displayed in the system tree Pa oo Ng 6 4 Changing the System Time The date and time of a system constitute the system time When commissioning your system with a communication product e g Sunny Explorer the devices of the system automatically assume the system time of the communication product If additional communication products are added to the system the new communication products automatically adopt the existing system time Thus all devices in the system are set to the same system time You will only need to change the system time in Sunny Explorer if it is not correct If you change the system time in a communication product all inverters will immediately adopt the new system time Any further communication p
30. n e User group e Connection status to the system e System time 18 Explorer BA en 17 User Manval SMA Solar Technology AG 5 1 Menu Bar Category File Options Tools Help User Manual Entries New Open Last used Exit Language Change user group SMA Grid Guard Set system time Repeat establishment of connection Export data Export battery data Device update Delete local yield data storage Contents Create report Licensing agreements Info 5 User Interface Explanation Enables creation of a new system in Sunny Explorer Opens a dialog box for file selection which allows you to open an existing system in Sunny Explorer Opens a sub menu showing the last ten systems opened in Sunny Explorer Quits Sunny Explorer Selection of the user interface language Opens the login dialog with which you can change the user group Opens the dialog box SMA Grid Guard You can enter your personal access code for SMA Grid Guard here This entry is only visible to the user group Installer Opens the dialog box System time Use this dialog box to set the system time Enables retry of setting up a connection to the system devices following an interruption Opens the dialog box Data export Here you can export the data of your devices Opens the dialog box Export battery data Here you can export the data of your battery This entry is only visible to the use
31. na 34 902 14 24 24 Internacional User Manual SMA Solar Technology AG France India Italia Kuttpoc Kibris Luxemburg Luxembourg Magyarorsz g Nederland Osterreich Per Polska Portugal Rom nia Schweiz Slovensko South Africa United Kingdom EAXada bunrapus User Manual SMA France S A S Lyon SMA Solar India Pvt Ltd Mumbai SMA Italia S r l Milano Bh rre EMada Bkz EAAdd a Yunanistan Siehe Belgien Voir Belgique l sd esko Csehorsz g zie Belgien Belgi Siehe Deutschland Ver Espa a Patrz esko Czechy SMA Solar Technology Portugal Unipessoal Lda Lisboa Vezi esko Cehia Siehe Deutschland pozri esko esk republika SMA Solar Technology South Africa Pty Ltd Centurion Pretoria SMA Solar UK Ltd Milton Keynes SMA Hellas AE Adrnva Bute EMa a puna 11 Contact Medium Power Solutions 33 472 09 04 40 Onduleurs Communication 33 472 09 04 41 Hybrid Energy Solutions Sunny Island 33 472 09 04 42 Power Plant Solutions Sunny Central 33 472 09 04 43 91 2261713888 39 02 8934 7299 Isento de taxas em 800 20 89 87 Portugal 351 2 12 37 78 60 Internacional 08600 SUNNY 08600 78669 International 44 1908 304899 27 12 643 1785 801 222 9 222 30 212 222 9 222 International Explorer BA en 17 57 11 Contact SMA Solar Technology AG me SMA Solar Thailand Co Ltd
32. nctionality cannot be modified The user can choose any system password for the user group User Installer In addition to the rights available to users this user group is also authorized to set or change system parameters that affect functionality Furthermore this user group is authorized to reset the user system password and to adapt additional settings to devices after entering the SMA Grid Guard code 8 2 Changing the User Group 1 In the menu bar select Options gt Change user group M The login dialog opens 2 In the drop down list User group select the user group with which you wish to log in 3 In the field System password enter the appropriate password for the user group you have selected 4 Select Next VI The user group has been changed 44 Explorer BA en 17 User Manual SMA Solar Technology AG 8 User Groups and Safety Concept 8 3 System Password The system password for the respective user group is the same for all devices in a system After logging in with the system password User Installer you will be able to perform configurations on several devices of your system at the same time If the device password is not the same as the system password for example when adding a new device to an existing system the device is depicted with a padlock in the system tree NOTICE Damage due to unauthorized access to your system The system password protects your system from unauthorized access and the associ
33. nection problems you can use the network topology to display and check the connection quality of each connection Poor connection quality can be improved by changing the location of individual devices or by using repeaters The network topology can only be displayed for Bluetooth systems with a minimum of two SMA Bluetooth devices and Sunny Explorer Procedure e To open the network topology of the Bluetooth system select EN in the icon bar VI The Bluetooth network topology opens 10 m Cari RT che GI Ssensorbor 6333 100 Pe N Lire Serr a ETF 1 7000TL 10 oir L7DOOTE im he SLAAT SEE 21 DOCH Ti FMA AG SI DH Ot AAA A mma Yoy good or good commection signal o Weseboble conevection gral me Critical connection signal Figure 6 Bluetooth network topology example 38 Explorer BA en 1 7 User Manual SMA Solar Technology AG 6 Basic Functions Symbols Symbol User Manual Meaning Network topology navigation element By clicking on the appropriate arrow buttons you can move the view up down left and right or to the home position Zoom in Enlarges the view of the network topology Zoom standard size Sets the view of the network topology to standard size Zoom out Reduces the view of the network topology Display the system as a ring structure Displays the network topology as a ring structure Display the system as a tree structure Displays the network topology as a tree structure Open system to
34. ng system manual Not available in all countries for information on whether the product is available in your country see the website of the SMA subsidiary in your country at www SMA Solar com or contact your distributor User Manual Explorer BA en 1 7 55 11 Contact 11 Contact If you have technical problems concerning our products please contact our SMA Service Line We require the following information in order to provide you with the necessary assistance e Sunny Explorer software version e Type of communication used by your system e Sunny Explorer report file Australia Belgien Belgique Belgi Brasil Cesko Chile Danmark Deutschland Espa a SMA Australia Pty Ltd Sydney SMA Benelux BVBA SPRL Mechelen Vide Espa a Espanha SMA Central 8 Eastern Europe s r o Praha Ver Espa a Se Deutschland Tyskland SMA Solar Technology AG Niestetal SMA Ib rica Tecnolog a Solar S L U Barcelona 56 Explorer BA en 1 7 SMA Solar Technology AG 1800 SMA AUS 1800 762 287 61 2 9491 4200 Toll free for Australia International 32 15 286 730 420 235 010 417 Medium Power Solutions 49 561 9522 1499 49 561 9522 2499 SMA Online Service Center www SMA de Service Hybrid Energy Solutions 49 561 9522 399 Wechselrichter Kommunikation Sunny Island Power Plant Solutions 49 561 9522 299 900 14 22 22 Sunny Central Llamada gratuita en Espa
35. o change SMA Grid Guard parameters you will not only need to be logged in as Installer but you will also need your personal SMA Grid Guard code which can be obtained from SMA Solar Technology AG You can find the relevant application from the download area at www SMA Solar com Entering the SMA Grid Guard Code 4 DANGER Lethal electric shock as a result of changing the internal safety specifications of the inverter Unauthorized changes to the SMA Grid Guard parameters void the operating license e Do not change any SMA Grid Guard parameters unless you have the express permission of the grid operator Requirement LI You must be logged into Sunny Explorer in the user group Installer User Manual Explorer BA en 1 7 47 8 User Groups and Safety Concept SMA Solar Technology AG Procedure 1 NWN o NN Select Options gt SMA Grid Guard in the menu bar M The dialog box SMA Grid Guard opens Enter the SMA Grid Guard code in the field Individual access code Select Next The SMA Grid Guard code is set The devices that can be processed in SMA Grid Guard mode are identified with the SMA Grid Guard symbol Exiting the SMA Grid Guard Mode To exit SMA Grid Guard mode you must close Sunny Explorer Procedure In the menu bar select File gt Exit M This quits Sunny Explorer 8 6 Strength of Passwords Check the quality of your password and change it if necessary To increase the security of your passwo
36. ocument Validity This document is valid for Sunny Explorer as of software version 1 07 Target Group This document is intended for qualified persons and end users Only qualified persons with the appropriate skills are allowed to perform certain tasks described in this document see Section 2 2 Skills of Qualified Persons page 7 Such tasks are marked with a warning symbol and the caption Qualified person Tasks that do not require any particular qualification are not marked and can also be performed by end users Additional Information Links to additional information can be found at www SMA Solar com Document title Document type SMA Bluetooth Wireless Technology in Practice Technical Information SMA Bluetooth Wireless Technology Technical Description Explanation Indicates a hazardous situation which if not avoided will result in death or serious injury Indicates a hazardous situation which if not avoided can result in death or serious injury A DANGER Indicates a hazardous situation which if not avoided can result in minor or moderate injury NOTICE Indicates a situation which if not avoided can result in property damage A QUALIFIED PERSON Chapters or sections describing tasks to be performed by qualified personnel only il Information that is important for a specific topic or goal but is not safety relevant Ol Indicates a requirement for meeting a specific goal V Desired result x A
37. ord protects your system from unauthorized access and the associated risks e After initial login to a new system change the default password for both user groups User Installer see Section 8 3 System Password page 45 M Sunny Explorer will establish the connection to all devices in the selected Speedwire network M The Sunny Explorer user interface opens in the screen option of the chosen user group VI The connection to your Speedwire system is established and a new system has been created in Sunny Explorer Your settings for the system are stored in the PV system file on your computer 10 To open the system again later on proceed as described in Section 6 2 User Manual Explorer BA en 1 7 17 5 User Interface SMA Solar Technology AG 5 User Interface The user interface permits quick access to all crucial information on the system and its devices Be FF pimi Rp ps SUMPAY EXPLORER o ess Figure 1 User interface of Sunny Explorer example ltem Designation Explanation A Menu bar Enables access to the basic functions of Sunny Explorer B Icon bar Enables quick access to the main functions of Sunny Explorer C System tree Depicts all devices of the system in a tree structure D Device menu Enables access to information and configuration of the devices selected in the system tree m Content area Displays the content of the selected tab in the device menu D Status bar Displays the following informatio
38. pology Opens the previously saved device allocation of the network topology Save system topology Saves the current device allocation of the network topology Refresh system data Updates the system data of the network topology Root node Displays the root node of the Bluetooth network Each time the Bluetooth network reforms the root node can be a different device The root node is always the device that initiates the formation of the entire Bluetooth network Explorer BA en 17 39 6 Basic Functions SMA Solar Technology AG 6 10 Updating Devices A QUALIFIED PERSON Requirement LI You must be logged into Sunny Explorer in the user group Installer Procedure l Download the update file in the download area of www SMA Solar com and save it to your computer In the menu bar of Sunny Explorer select Tools gt Device update M The dialog box Device update opens Select the button in the field Update file VI The file selection window opens 4 Select update file 40 Select Open M Sunny Explorer indicates that the update file has been saved successfully and displays information on the update file Select Next M The dialog box Device update opens The update starts il Duration of the update process The update can sometimes take several hours if the device to be updated is in night mode The update has been transferred to the devices Explorer BA en 17 User Manual SMA Solar Technology AG 7 Add
39. problem that could occur User Manual Explorer BA en 17 5 1 Information on this Document SMA Solar Technology AG Typographies Typography Usage Example bold e Display texts The value can be found in the e Elements on a user interface Energy field The e Select Settings e Elements to be selected or e Enter the value 10 in the Cana Minutes field gt e Connects several elements to e Select Settings gt Date be selected Button Key e The button or key to be e Select Next selected or pressed Nomenclature Complete designation PV system Wind turbine system SMA Bluetooth Wireless Technology SMA Speedwire SMA Speedwire Webconnect data module SMA Speedwire Webconnect Piggy Back SMA Webconnect function Abbreviations Abbreviations Designation PV Photovoltaics 6 Explorer BA en 1 7 Designation in this document System System Bluetooth Speedwire Speedwire Webconnect data module Speedwire Webconnect Piggy Back Webconnect function Explanation User Manual SMA Solar Technology AG 2 Sunny Explorer 2 Sunny Explorer 2 1 Intended Use With the Sunny Explorer software you can visualize and manage the data of your Bluetooth or Speedwire system You can also use it to configure single devices or entire device classes in your system Connection to the devices is established using either wireless technology via Bluetooth or wire linked via Speedwire For wireless connection the computer must be equipp
40. r group Installer Opens the dialog box Device update This enables you to update the devices of your system Opens the dialog box Delete local yield data storage You can delete the yield data stored locally here Opens the Sunny Explorer help Enables you to create an error report Opens the Sunny Explorer licensing agreements in a separate dialog box Opens a small dialog box containing information on the currently installed software version of Sunny Explorer Explorer BA en 17 19 5 User Interface 5 2 Icon Bar Symbol O Device overview a NG Network topology Designation mg Settings 5 3 System Tree SMA Solar Technology AG Meaning Opens the system view with the system tree and the device menu The button is only displayed if the communication type Bluetooth has been selected Opens the topological display of all SMA Bluetooth devices in the system The button is only displayed if the communication type Bluetooth has been selected Opens the Sunny Explorer settings Alternatively you can access the settings via the tab Settings in the device menu Opens the Sunny Explorer help From the point of view of system communication a system consists of several devices that are connected to one another via the same type of communication Bluetooth or Speedwire The logical system structure is represented by the system tree in Sunny Explorer In addition all devices in a system including Sunny Explorer ar
41. rd note the following when selecting a password 48 Use passwords with a minimum length of eight characters The longer the password the more secure itis A maximum of twelve characters is possible Blank passwords are not permitted Do not use names or common words e g dog cat house Avoid using words that have any personal relevance to you e g names of persons or pets personal or identification numbers car registration plates etc Do not repeat names or words e g househouse or catcat Use a combination of upper and lower case letters special characters and numbers The following special characters are permitted 2 _ Do not use number and letter combinations following the keyboard arrangement e g 12345 qwert Explorer BA en 1 7 User Manual SMA Solar Technology AG 9 Uninstall Procedure 9 Uninstall Procedure Uninstalling Sunny Explorer in Windows XP 1 In Windows select Start gt Settings gt Control Panel gt Software 2 Select Sunny Explorer from the list of installed programs and select Remove M Sunny Explorer will be uninstalled from your computer M Sunny Explorer is uninstalled Uninstalling Sunny Explorer in Windows Vista or Windows 7 1 In Windows select Start gt Computer M The dialog box My computer Computer opens 2 Select Uninstall or change a program M The dialog box Uninstall or change program opens 3 Select Sunny Explorer from the list of installed programs
42. recommended to use Sunny Explorer for the configuration of these inverters SMA Solar Technology AG does not accept liability for missing or incorrect data and possibly resulting yield losses Changing the Parameters of an Individual Device 1 Select the device in the system tree Nous 34 Select the tab Settings in the device menu VI The existing parameter groups for the device are displayed Select the parameter group that contains the required parameter Note that it may take a moment to read off the values since they are retrieved directly from the device Select Edit Change the desired parameter Select Save The device parameter is set il Saving after parameter changes The saving process is indicated by an hourglass After the changes have been saved in Sunny Explorer the data is transmitted to the device The saving process can sometimes take several hours if the device e g an inverter is in night mode When the device starts up the data is transmitted to the main drive and the hourglass disappears Explorer BA en 17 User Manual SMA Solar Technology AG 6 Basic Functions Changing the Parameters for a Device Class You can configure all the devices in a device class simultaneously However it is not possible to configure different device classes at the same time Save the changes made to one device class before processing another device class Procedure 1 Select the system in the system tree 2 Selec
43. rements Supported operating systems e Microsoft Windows XP from SP2 e Microsoft Windows Vista e Microsoft Windows 7 e Microsoft Windows 8 except for Windows 8 RTM Recommended display resolution Minimum 1 024 pixels x 768 pixels Recommended Bluetooth sticks e FreeTec Bluetooth Mini USB adapter Bluetooth 2 0 Class 1 e Hama Bluetooth USB micro adapter Bluetooth 2 1 EDR Class 1 USB Bluetooth sticks manufactured by AVM are not supported il Selecting a Bluetooth stick Only use Bluetooth sticks with Class 1 range up to 100 m The range of Class 2 devices up to 10 m is not sufficient Supported Bluetooth device drivers e Microsoft from Service Pack 2 e Toshiba e Broadcom Bluetooth device drivers manufactured by BlueSoleil are not supported il Installing Bluetooth sticks and Bluetooth device drivers Install the USB Bluetooth stick directly in Windows using the Bluetooth device drivers available there Only install the device driver supplied with the USB Bluetooth stick if required Programs sometimes use the term Bluetooth stack to refer to Bluetooth device drivers Supported languages German English Italian Spanish French Greek Korean Czech Portuguese Dutch User Manual Explorer BA en 17 9 3 Installation SMA Solar Technology AG 3 Installation Installing Sunny Explorer in Windows XP il Sunny Explorer requires NET Framework 2 0 In the event that NET Framework version 2 0 or higher is not insta
44. roducts in the system will adopt the system time only after some time has elapsed max seven hours later Procedure 1 In the menu bar select Options gt Set system time M The dialog box System time opens 2 To adopt the operating system time on your computer as the system time select Apply operating system time and then OK 3 To set the system time manually proceed as follows e Select the current date in the field Date e Select the current time in the field Time e In the drop down list Time zone select the time zone in which the system is located 4 Select OK M The system time is set User Manual Explorer BA en 17 33 6 Basic Functions SMA Solar Technology AG 6 5 Summer winter time adjustment 1 Select the system in the system tree Select the tab Settings in the device menu MM The parameter groups for the entire system are displayed Select the parameter group Device communication products A Select Edit 6 T In the drop down list Standard Daylight Saving Time conversion on choose the favoured entry Select Save The Summer winter time change over is adjusted 6 6 Changing Parameters il No configuration of inverters with integrated web server Sunny Explorer does not support the configuration of inverters with integrated web server and with their own user interface e g Sunny Boy 1 5 2 5 It is possible to detect these inverters via Sunny Explorer however it is expressly not
45. roup User Systemname User Events MySystem User Events YYYYMMDD YYYYMMDD csv 20091017 20091018 csv File Structure The table below describes the CSV file columns in Microsoft Excel 1 Information on the CSV file for the programs 2 Empty line 3 Name of device 1 serial Name of device 2 serial number or changed name number or changed name 4 Model of device 1 Model of device 2 5 Serial number of device 1 Serial number of device 2 6 Name of the values Name of the values 7 Date and time format Value unit Value unit 8 Time date and time when the Value for device 1 Value for device 2 device generated the value 42 Explorer BA en 17 User Manual SMA Solar Technology AG Procedure 1 In the menu bar select Tools gt Export data M The dialog box Data export opens 7 Additional Functions 2 Select the files you wish to save You have the following options Selection Daily files Monthly files Events Generated file Daily file with the total yield of the system Monthly file with daily yields of the system File with system events Meaning A file is saved for each day in the selected time frame The file contains the total yield of the system which is saved every five minutes from the inverters A file is saved for each month in the selected time frame The file contains the daily yields of the system A file is saved that contains the system events for each day in the selected t
46. rrors may arise on the user interface e g defective layout white screen Press the F5 key to have the user interface updated by Sunny Explorer e The transfer of device data is not yet complete Wait until the transmission of device data has been fully completed e Updating the performance diagram can take up to 30 seconds Device data is read out directly from the connected devices Depending on the communication hierarchy reading out the data can take some time Wait until the data is fully read out e Your inverter is retrofitted with an SMA Bluetooth Piggy Back with software version older than 02 00 00 R Parameter configuration and the graphic display of monthly and yearly energy values is not supported A QUALIFIED PERSON Update the Bluetooth Piggy Back see Section 6 10 Updating Devices page 40 Cause and corrective measures e In some cases Sunny Explorer will not start if the computer was previously in standby mode and therefore Sunny Explorer was not shut down properly Quit Sunny Explorer via the Windows Task Manager You can then restart Sunny Explorer e The system tree shows all devices which share the same NetID If another system with SMA Bluetooth located in the vicinity is using the same NetID the devices of this system will also be displayed in your system in Sunny Explorer Determine a free NetID and configure this in the devices see the individual device manuals User Manu
47. rt the Bluetooth stick software Repeat the system search in Sunny Explorer Sunny Explorer has not finished reading the device name from the device Repeat system search so that Sunny Explorer updates the device name When setting parameters that regulate the Bluetooth connection e g parameters for the transmission power and country parameters communication via Bluetooth is interrupted for some time because the inverter is carrying out a restart of the communication interface Wait until the inverter has completed its restart The inverter will then be accessible again User Manual SMA Solar Technology AG Speedwire Connection Problem System search No Speedwire system found System search Connection to the Speedwire system has failed Inverter is not accessible After setting parameters for Speedwire communication the inverter is no longer accessible User Manual 10 Troubleshooting Cause and corrective measures e The network connection to the Speedwire system is interrupted QUALIFIED PERSON Check the network connection between the computer and your Speedwire system Ensure that your network is only using components e g network switches that support IP Multicast The network connection is deactivated Activate the network connection on your computer The network connection has been incorrectly configured Configure the network connection so that the computer is in the sa
48. s which Sunny Explorer displays using symbols e Information e Warning e Error Symbols and Meaning of Event Types Events can adopt three different statuses e Incoming the event has occurred e In progress the event has existed for some time and could not yet be automatically remedied e Outgoing the event has come to an end User Manual Explorer BA en 1 7 27 5 User Interface SMA Solar Technology AG Symbol Explanation ES Fault persists gt ES Incoming error ES mp Outgoing error A Warning gt De Incoming warning Ab E Outgoing warning 7 Information gt o Incoming information gt Outgoing information Priority of Events Symbol Explanation A This type of event can only be remedied on the device through intervention by the installer Contact your installer and provide the device serial number and the event number e Contact the SMA Service Line and provide the serial number of the device and the event number see Section 11 Contact page 56 5 5 Symbols Symbols for Access Rights Each device is depicted in the system tree with a symbol for the access right If no symbol is displayed behind a device you have access rights to the device according to your user group Symbol Explanation You do not have access to the device The device password differs from the current system password E You are authorized to change SMA Grid Guard parameters 28 Explorer BA en 17 User Manual SMA Solar
49. sed for one inverter and one user group e If you have requested PUKs for several inverters you must unlock each inverter individually with the corresponding PUK il Only unlock the inverter if there is a connection between Sunny Explorer and the inverter e Do not unlock the inverter with a PUK if the inverter is in night mode 46 Explorer BA en 17 User Manual SMA Solar Technology AG 8 User Groups and Safety Concept Procedure 1 In the drop down list User group select the user group for which the PUK was generated by the SMA Service Line 2 Enter the PUK in the field System password 3 Select Next gt M Sunny Explorer displays the inverter in the system tree without a padlock icon 4 Change the inverter password Select the inverter in the system tree Select the tab Settings Select the parameter group User Rights gt Access Control Select Edit Assign password for relevant user group 5 To unlock further inverters with a PUK select Options gt Change user group 6 Assign a new system password see Section Changing the System Password page 45 8 5 SMA Grid Guard A QUALIFIED PERSON SMA Grid Guard is a security concept for country specific settings in the inverter which determine the grid behavior within a utility grid These settings SMA Grid Guard parameters are dependent on the country standard configured in the inverter and can only be configured with the SMA Grid Guard code In order t
50. splay in Sunny Explorer GP Devices with NetID 1 are listed separately in the field Systems found All devices with the same NetID will be displayed in the field Systems found under the plus symbol of the relevant NetID 14 Commission the Bluetooth system see Section 4 1 2 Creating a New Bluetooth System page 14 User Manual Explorer BA en 17 13 4 Commissioning SMA Solar Technology AG 4 1 2 Creating a New Bluetooth System il Always commission a Bluetooth system with only one master Always commission a Bluetooth system with strictly only one master e g Sunny Explorer As soon as the Bluetooth network is up and running you can integrate further masters into the Bluetooth network Requirement O A free NetlD must have been set for the devices of your Bluetooth system see the respective device manuals Procedure 1 Start Sunny Explorer M The system assistant opens 2 Select Enter a new system in the system assistant Enter the desired name for the system in the field System name This name can be freely selected and will be used as the file name for the system file 4 To configure a different directory for saving the system file click on the button in the field Directory 5 Select Next 6 In the drop down list Communication type select the entry Bluetooth and then Next MM Sunny Explorer searches for all Bluetooth systems within radio range and lists the NetlDs of the Bluetooth sys
51. st important values of the battery are also displayed Symbol Status Explanation Neutral The status of the device battery is currently being updated OK The device battery is operational and in perfect working order possible to remedy the error automatically Error Device battery is in error status A problem has occurred Check the device battery Us Warning The device battery is not operating properly lt may be Communication error The device is currently not able to communicate This may happen at night for example when the inverter is not feeding in No grid feed in The device is operational but is currently not feeding any energy into the utility grid qo 22 Explorer BA en 1 7 User Manual SMA Solar Technology AG Battery Temperature Symbols Symbol Status ka Battery temperature normal ts Battery temperature high w Battery temperature too high System View 5 User Interface Explanation Battery temperature is within the permitted range Battery temperature is in a critical range The battery function may be impaired Maximum permissible battery temperature has been exceeded The battery has been shut down because the maximum permissible battery temperature has been exceeded If the system is selected in the system tree the tab Overview displays a summary of the status of the most important values for the entire system The system status is shown by the icon in the system tree and on th
52. stem eee eee eee 32 6 3 Changing the System Names portal on 33 User Manual Explorer BA en 17 3 Table of Contents SMA Solar Technology AG 6 4 Changing the System Time 2443223 2 aka dadas 33 6 5 Summer winter time adjustment oooooooooooooooo 34 6 6 Changing Parameters sisas ori 34 6 7 Device Replacement of Micro Inverters 35 6 7 1 Removing a Micro Inverter ar 35 6 7 2 Replacing a Micro Inverter o ooooooooooooooooooo o 36 67 3 Device Contich ia it Na 37 6 8 Changing the Device Name 0 0 0 0 cece eee 37 6 9 Network Topology paro atienda 38 6 10 Updating Devices ieee ssn bee beh roan a a AG ALAN 40 7 Additional Functions ooooooooooomoorr roo 41 Al C reding AREPO A ena aaah Naan Al 7 2 Exporting Battery Data nass sn era ea Garters Al 7 3 Saving System Data on the Computer oo ooo oocoooo o o 42 8 User Groups and Safety Concept 44 Bel DASS atodos 44 8 2 Changing the User Group tardas toned paisa 44 NS A A arenas a ean meee es A5 8 2 Forgot Password 2 222 Maas SS NABAL AE teen eee 46 E o Guard AA tasten 47 8 6 Strength of Passwords 720 AGA re ee re 48 9 Uninstall Procedure ooooooooomomoo o 49 10 Troubleshooting 2 2 2 iaa 50 11 Contech crottin a aa aa a aE 56 4 Explorer BA en 1 7 User Manual SMA Solar Technology AG 1 Information on this Document 1 Information on this D
53. stetal Germany Tel 49 561 9522 0 Fax 49 561 9522 100 www SMA de E mail info SMA de 2004 to 2015 SMA Solar Technology AG All rights reserved 2 Explorer BA en 1 7 User Manual SMA Solar Technology AG Table of Contents Table of Contents 1 Information on this Document o oooooooooo 5 2 Sunny EXplOrel pc kis KANA KILALA KA KANAL ILA KALAKARAN 7 2 1 Intended Use a 7 22 Skillsor Qualified Persons ici aida de tdi 7 2 3 S ppored Produch 2432 0 nid LA sapola eier 8 ZA FUNCION ia ta ba sde A BANA ee Sache eee NES 8 25 SysIempRequkeMenbad pai nada oral ales 9 3 Installation sis as E E AEEA 10 COMMISSIONING sascha 11 Ad BIGGIOOR Systemes Baka wars en need 11 4 1 1 Determining a Free NetID a 11 4 1 2 Creating a New Bluetooth System o ooooooooooo oo 14 4 2 Speedwire A haan Looe nee KANTA ren 16 4 2 1 Commissioning a Speedwire System 16 4 2 2 Creating a New Speedwire System 0a 16 5 UserInemMace aha dond 18 ls o en ens eae oh ee se ee 19 9 2 CON Banane aie dn Reade AA eed 20 533 SVSlen lee san on Bee ea AA a 20 A Devie IVS a a e a an 21 HA O O A A A NG akan Ba 22 94 2 PO Vales sitters eee 24 AS 4b ot tte ab adek hea Rita dene anes 26 AA TeV OWNS china oe ete O 27 93 SMO rra rbd dan 28 O Basic PUNCHONS iicrcs arica NGANGA SA 32 6 1 Changing the Language a 32 6 2 Opening an Existing Sy
54. t the inverter has been set to the NetlD of your system and commissioned see inverter installation manual Ensure that there is an active connection to the system If necessary repeat connection setup To do this select Options gt Repeat establishment of connection in the menu bar A QUALIFIED PERSON e Unlock the inverter with a Personal Unlocking Key PUK see Section 8 4 Forgot Password page 46 Explorer BA en 17 53 10 Troubleshooting Problem No SMA Grid Guard rights You do not have SMA Grid Guard rights even though the SMA Grid Guard symbol is displayed SMA Solar Technology AG Cause and corrective measures The inverters have not automatically reset the SMA Grid Guard mode after ten hours The SMA Grid Guard rights have expired but the SMA Grid Guard symbol is still being displayed in error QUALIFIED PERSON Enter your personal SMA Grid Guard code see Section 8 5 SMA Grid Guard page 47 SMA Grid Guard mode The symbol for SMA Grid Guard mode is no longer displayed Changed parameters If an installer has logged into Sunny Explorer in SMA Grid Guard mode the inverters automatically reset the SMA Grid Guard mode after ten hours to avoid unauthorized access Tip You can also exit the SMA Grid Guard mode by closing Sunny Explorer Each device class has its own interface for processing and adopted for only one device class Entering parameters ina storing settings Sunny Exp
55. t the tab Settings in the device menu MM The parameter groups for the entire system are displayed 3 Select the parameter group that contains the parameter to be configured M The individual device classes are listed It may take a moment for all the data to be read out from the devices A Select Edit below the relevant device class 5 Change the desired parameters 6 Select Save M The settings will be applied to all devices in the device class M The parameters for a device class have been set 6 7 Device Replacement of Micro Inverters 6 7 1 Removing a Micro Inverter A QUALIFIED PERSON If a micro inverter is permanently removed from a PV system e g in the event of a device defect or the installation of another PV system the assignment of the micro inverter must be deleted from the memory of the Sunny Multigate It is not possible to transfer parameters or data Requirements LI The micro inverter must have been deleted from the PV system LI You must be logged into Sunny Explorer with the user group Installer Procedure 1 In the system tree select the micro inverter to be deleted 2 Inthe system tree or on the overview page select 3 Confirm the security prompt M The micro inverter has been permanently removed from the Sunny Multigate and from the system in Sunny Explorer User Manual Explorer BA en 17 35 6 Basic Functions SMA Solar Technology AG 6 7 2 Replacing a Micro Inverter A QUALIFIED PERSON
56. tems detected in the field Systems found If Sunny Explorer does not list the NetID of your Bluetooth system refer to Troubleshooting see Section 10 Troubleshooting page 50 You can either specify the device through which Sunny Explorer should connect to the entire Bluetooth system yourself or have it selected automatically by Sunny Explorer Sunny Explorer master connects directly to the selected device slave By bypassing all other Bluetooth nodes this enables significantly faster data transmission between Sunny Explorer and the selected device If you are not sure which option to choose select the NetID of your system Automatic If Sunny Explorer is to select the root Plants found node automatically select the NetID of your NetID 4 system H Gj NetID A 2 6 KG Eu SN 21000000334 i e SN 21000000335 iue SN 21000000336 ie SN 21000000337 14 Explorer BA en 1 7 User Manual SMA Solar Technology AG 4 Commissioning Specific device If Sunny Explorer is to connect Plants found to a specific device select the device in the list Ey NetID 4 under the NetID of your system m NetID A ag iw SN 21000000335 gt SN 21000000336 hu SN 21000000337 NetID E PACA hl AAA Select Next M The connection to the system is established and the login window opens Select the user group in the drop down list User group The user group Installer must only be used by qualified personnel who are famili
57. ton M The dialog box Save as opens Select the required battery data and the target directory If necessary change the file name of the battery data file and select Save In the dialog box Export battery data select Next NG aa The battery data file is stored in the selected target directory User Manual Explorer BA en 1 7 Al 7 Additional Functions SMA Solar Technology AG 7 3 Saving System Data on the Computer With Sunny Explorer you can save system yields and events on your computer The data is saved in CSV files The CSV files can be opened in Microsoft Excel and the data can be used e g to create diagrams il Existing files with system data will be overwritten If the selected directory already contains files with system data Sunny Explorer will overwrite the files This ensures that the data in the files is always complete and up to date File Name The file name is composed of the system name and the date on which the device data was generated The file name of the event files also includes the user group Sunny Explorer only stores events in the event file that can be viewed by the respective user group File File name structure Example Daily file Systemname YYYYMMDD csv MySystem 2009 101 7 csv Monthly file Systemname YYYYMM csv MySystem 200910 csv Event file For the user group Installer Systemname Installer Events MySystem Installer Events YYYYMMDD YYYYMMDD csv 20091017 20091018 csv For the user g
58. verter is removed from a Sunny Multigate and connected to a different Sunny Multigate within the same system In this case the old Sunny Multigate retains the allocation of the micro inverter and the micro inverter is allocated to two Sunny Multigates The old allocation must be deleted in Sunny Explorer It is not possible to transfer parameters or data Requirement LI You must be logged into Sunny Explorer in the user group Installer Procedure 1 In the system tree select the micro inverter to be deleted in the old Sunny Multigate Select Confirm the security prompt N o N The removed micro inverter is deleted in the old Sunny Multigate and the inverter data is deleted 4 Restart Sunny Explorer and log in again Y In the system tree the micro inverter is assigned to the Sunny Multigate to which it is connected 6 8 Changing the Device Name Select the relevant device in the System tree Select the tab Settings in the device menu Select the parameter group Type Label Select Edit Enter the desired name in the field Device name Remember that the maximum permitted number of characters is 24 pi A O op z o Select Save VI The new name is saved in the device User Manual Explorer BA en 17 37 6 Basic Functions SMA Solar Technology AG 6 9 Network Topology The network topology in Sunny Explorer is a schematic overview of the SMA Bluetooth devices and the connections within the system In the event of con

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