Z Microsystems 8X User's Manual
Contents
1. 4 ETOOHCEDOSCHDUOD ne ierit 5 EL 6 Shipment Gontents RR eee 6 Required Tool 8 BS 951511 1 ir TER 8 Installation nnne nnne nennen 8 Ral HANS FERN MT 9 8X RAID Installation us ecu daten roter Ron Spo eU 11 Cable Nerea c NE EET DOT 12 BISIIO iaces sumpt cures 13 Powering tO QA scu nensi aiias 13 Establish Serial Connection 13 Verify Channel Settings 14 Begin Quick Install Wizard iii 15 Add New Logical ONY Ci T di 17 Status Indicators PRI RII TREE ER 20 SONIC 21 nserting the TP 22 REMOVING EE 23 Removing the Door Tm 24 Replacing the DOOI rr R 25 Maintenance E TS 26 Cleaning the TranzStor 8X 26 Replacing the Fan Assembly 27 NMIMIBSRIGIONI 28 Configuring the Channels After 28 Em NET RON 34 Schematics for TranzStor BX i 39 9 051 89 UMP ee RN 412. 41 aille esnin CE e a aa e nanie en N a aii ana AEN ERE 42 EE 43 CS COMING TON REM 49 Customer Feedback ccccccccccseccceeececenececeeceeceeceeseecesseaeesseeessaeeesseeesseeeeees 50 3 Doc 27 0030UM Rev 1 0 Issued 12 04 INTRODUCTION ABOUT MANUAL This Manual is also available on the Z Microsystems website www zmicro com We recommend you read this manual carefully and follow the instructions in the Installation chapter for verification of system functions and control settings SAFETY PRECAUTIONS DANGER To avoid shock hazard Do not penetrate the 8X with any screw longer than 18 Damage will occur Do not connect or disconnect the 8X during an electrical storm The power cord plug must be connected to a properly wired and grounded power outlet Any equipment to which the 8X will be attached must also be connected to properly wired and grounded power outlets Doc 27 0030UM Rev 1 0 Issued 12 04 INTRODUCTION PRODUCT DESCRIPTION From the TranzStor family of low profile platform independent network storage solu tions comes the TranzStor 8X SC SCSI Controller Featuring an Ultra 160 or Ultra 320 SCSI to SCSI RAID controller and 8 hot swappable TranzPak 7 hard drive modules The TranzStor 8X SC RAID array provides data intensive mission critical applications with the high end availability performance and fault tolerance they require Packed in a tough l
3. SHIP DATE 365 DAYS 2 Year 3rd Year Z Microsystems Extended Warranty Plan provides one and two year extended warranty options under which a Standard Warranty is extended from the end of the first year of the Standard Warranty period The One Year Extended Warranty period will begin on the day the Standard Warranty expires and the Two Year Extended Warranty begins when the One Year Extended War ranty expires 1 90 days Z AirSpare Service 91 365 days Free Parts and Labor 9 5 EST telephone technical assistance Online technical help Email product updates 2nd year Free Parts and Labor 9 5 EST telephone technical assistance e Online technical help Email product updates 3rd year Free Parts and Labor 9 5 EST telephone technical assistance Online technical help Email product updates 44 Doc 27 0030UM 1 0 Issued 12 04 APPENDIX Z Preferred Warranty Airspare 2nd yr Preferred Service DATE 90 DAYS 365 DAYS Z Microsystems provides a Preferred Service Plan under which Z Microsystems will repair or replace and return a defective product to the customer within one week of Z Microsys tems receipt of the defective product 1 90 days Z AirSpare Service 91 365 days Free Parts and Labor 9 5 EST telephone technical assistance Online technical help Email product updates Guaranteed One Week Turnaround 2nd year Free Parts
4. Z Microsystems also provides on site service and consultation to customers who require Z Microsystems technical expertise 47 Doc 27 0030UM Rev 1 0 Issued 12 04 APPENDIX Disclaimer Z Microsystems warrants that every product is free from defects in materials workman ship and conforms to Z Microsystems stringent specifications Z Microsystems calculates the expiration of the warranty period from the date the product is shipped This means that the ship date on your invoice is your product ship date unless Z Microsystems informs you otherwise During the warranty period Z Microsystems will provide warranty service under the type of warranty purchased for the product Replacement parts will assume the remaining warranty of the parts they replace Ifa product does not function as warranted during the warranty period Z Microsystems will repair or replace the part with a product that is as a minimum functionally equivalent without charge If the product is transferred to another user the warranty service is available to that user for the remainder of the warranty period Z Microsystems warranties are voided if the covered product is damaged due to an ac cident or abuse The warranty is voided if the product is shipped in sufficient packaging Under no circumstances is Z Microsystems liable for any of the following 1 Third party claims against you for losses or damages 2 Loss of or damage to your records or data
5. 1 0 Issued 12 04 MAINTENANCE REPLACING THE FAN ASSEMBLY wee Snes P m 24 Thi With your fingers turn the two thumb Rotate the fan assembly upward on the screws locations shown above counter hinge and then down clockwise until the screws loosen T PT PETTE zo Wi Pa ae eres PHTH E 22 Lift the fan assembly away from Tranz To install the new fan assembly place the Stor 8X chassis two hinges into the hinge slots shown in the next photo at a 45 degree angle F The image above shows a hinge being Seat the assembly down and secure it in inserted into the hinge slot place by simultaneously pressing and turn ing the thumbscrews clockwise Tighten the thumbscrews 27 Doc 27 0030UM 1 0 Issued 12 04 TROUBLESHOOTING TROUBLESHOOTING Configuring the Channels After Accidental Reset If the controller is reset accidentally to factory default settings follow these steps to recover NOTE Optimal setup for the RAID controller is O Drive 1 Drive 2 Host Host Only follow these steps if these parameters are not already setup 1 Select Call Trarefer view and edit 5 channels lon Sep 2 11 39 33 2082 SR2B58
6. 20 to 60 C Operating Humidity 596 to 9590 Non condensing Non Op Altitude 1 300 to 40 000 ft Operating Altitude 1 300 to 10 000 ft Fungus Non Nutrients contaminants Rliability MTTR 20 minutes Regulatory Safety UL 1950 used as a guideline EMI FCC Class A Connectors Micro D 68 pin SCSI Bus Quality Workmanship IPC ISO 9001 2000 and applicable section of MIL HDBK 454 Units are designed and built to meet the following environmental levels 41 27 0030UM 1 0 Issued 12 04 APPENDIX REPLACING PARTS If the Z Microsystems Technical Support Engineer determines that the product needs to be replaced a Customer Service Representative will issue a Return Material Authoriza tion RMA number An RMA number is required to return a product to Z Microsystems regardless of the reason for the return The Z Microsystems Customer Service Department RMA Request Form will ask the cus tomer to provide the following information model number of the defective product serial number of the defective product problem with the defective product return ship to address the name and address of the company department to which we will send the invoice if product is out of warranty or is different from the ship to address e phone number and e mail address of contact purchase order number You will be given an RMA number and will be ask
7. Before powering the TranzStor 8X make sure all of the connections are tightened se curely at the rear of the unit Then press the power switch on the front of the 8X Power Switch Front After turning on the power switch the controller will beep Watch the amber activity lights All of the drives activity LEDs will illuminate briefly and then extinguish STEP 5 ESTABLISH COMI Properties SERIAL CONNECTION From Accessories Comunications select Hyperterminal Create description select COM Port and fill in Port Settings as follows e Bits per seconds 38400 Data bits 8 Parity None Stop bits 1 e Flow control None 13 Doc 27 0030UM Rev 1 0 Issued 12 04 OPERATIONS STEP 6 VERIFY CHANNEL SETTINGS If you re not at the Main Menu select PC Graphic ANSI Mode and press Enter This will take you to the Main Menu PC GraphiclBNSI Hode Ierminal VT1080 Mode PC Graphic ANSI Color Mode Show Transfer Rate Show Cache Status Verify that your channel settings match the image below If your channel settings do NOT match you can not continue with the Quick Guide set up Please refer to the troubleshoot ing section of this manual lt Main Menu gt Quick installation view and edit Logical drives view and edit logical Volumes view and edit Host luns view and edit scsi Drives view and edit Scsi channels mm essen euren rore oes Drive EIN NH 80 0MHz 8
8. Secure the rear of the slide assembly to the rear of the rack using two panhead Phillips head screws part 01 91622 Doc 27 0030UM Rev 1 0 Issued 12 04 Tighten the slide assembly screws using a Phillips screwdriver and 3 8 ratchet Repeat rail installation for other side INSTALLATION Middle Slide Member Inner Slide Member Once both slide assemblies are installed Extend the inner members of the slide as in the rack extend the middle members of semblies out as far as they will go the slide assemblies out of the rack Press the slide locking tab on the outer and remove the inner members of the slide sides of the slides assemblies Lay the inner members along either side Attach the inner members to the sides of of the 8X RAID placing the pointed end of the 8X RAID using 10 32 x 3 16 panhead the members toward the rear of the unit Phillips head screws part 01 91827 This is how the inner members will be at tached to the 8X RAID 10 Doc 27 0030UM Rev 1 0 Issued 12 04 INSTALLATION STEP 2 8X RAID INSTALLATION CAUTION When attaching the inner members of the slide assemblies to the sides of the 8X RAID ensure screw penetration does not exceed 3 16 length Damage may result if screw length exceeds 3 16 length Use 10 32 x 3 16 screws only partt 01 91827 CAUTION Hold the 8X RAID u
9. FIELD READY W e MANUAL i x E uns m p Z Microsystems REGULATORY WARNING TO PREVENT FIRE OR SHOCK HAZARDS DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE ALSO DO NOT USE THIS UNIT S POLARIZED AS PLUG WITH AN EXTENSION CORD RECEPTACLE OR OTHER OUTLETS UNLESS ALL THREE PRONGS CAN BE FULLY INSERTED 2 Changes or modifi cations not expressly approved by Z Microsys tems could void user s warranty 1 Use the power cable supplied with the product to help prevent interfer ence with radio and televi sion reception The use of cables and adapters may cause interference with electronic equipment in the vicinity of this unit CAUTION CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER OR BACK OF UNIT NO USER SERVICEABLE PARTS INSIDE REFER SERVICING TO QUALI FIED PERSONNEL This symbol warns the user that insulated voltage within the unit may have sufficient magnitude to cause electric shock Therefore it is dangerous to make any kind of contact with any part inside this unit This symbol alerts the user that important literature concerning the operation and maintenance of this unit has been included Therefore it should be read carefully in order to avoid any problems Doc 27 0030UM 1 0 Issued 12 04 TABLE CONTENTS SECTION PAGE 9 GO 3 4 About ISSN 4 Safety Precautions nats uuu nitum toten atro nnda orate
10. Channel Mode and then Yes Fis Cal Trasfer Halp Du 5 DF fon Sep 2 11 41 55 2002 SR2 500 Main Menu gt Quick installation view and edit Logical drives view and edit logical Volumes view and edit Host luns view view channel Mode Change Hode to Host Channel d S Term Ci lt lt T When asked to reset the controller select No NOTICE Change made to this setting will NOT take effect until the controller is RESET Prior to resetting the controller operation may not proceed normally vou want to reset the controller now Ves Em 30 Doc 27 0030UM Rev 1 0 Issued 12 04 TROUBLESHOOTING 8 Now select Chl 2 and then scsi Terminator and then Yes File Cal Trasfer Hap DE os on Sep 2 11 47 54 2082 SR25BBF Main Menu gt Quick installation view and edit Logical drives view and edit logical Volumes view and edit Host luns view view channel v Y Clk Deftlid S Term Cur wl9 Disable Channel Terminator 7 v 1 Ves e L On 80 Host t __ 9 NH BON aHHz Wide lide vise On A 9 When asked to reset the controller select No NOTICE Change made to this setting will NOT take effect until the controller is H Prior to resetting the controller operation may not proceed normally vou want to re
11. amp LPT a e SCSI and RAID controllers Adaptec AIC 7896 AIC 7897 PCI Utra2 Salsa Adaptec AIC 7896 AIC 7897 PCI Sc Uninstall 6 Sound video and game controllers 5 System devices Universal Serial Bus controllers H A Scan For hardware ch Scan for changed new Plug and Play devices Go to Administrative Tools Computer Management gt Disk Management Click on Disk Management to start up Write Signature and Upgrade Wizard Follow the steps in the Wizard L1 Compute er Aion Computer Management Local E il System Tools ioi Event Viewer Welcome to the Write Signature and Upgrade Disk Wizard This wizasd vites signatures on new disks and Upgrade mpi banc bo dinamic disks Miner tl aijaa i telbepe based i Removable Storage wolumas which can be mimoned and sped or sparra across disks rou can also expand single disk and spanned Services and Applications velumet vilhaul having bo recharting fhe Alter you upgrade a disk you cannot use ester versions ol on arg volums on that dek To continu click 17 Doc 27 0030UM 1 0 Issued 12 04 OPERATIONS The host OS should find a new disk with unallocated space and start up the Create Volume Wizard automatically If the Wizard doesn t start up automaically right click on unallocated disk and select create volu
12. My Computer Computer My Computer Select an item to view its 293 Floppy Disk C 2 Compact Disc D New Volume E engineers an E Sage on 90 s Control Panel 3 A Inch Floppy Disk Local Disk Compact Disc Lacal Disk Network Drive Network Drive System Folder Displays the Files and Folders on your computer See also 19 Doc 27 0030UM 1 0 Issued 12 04 OPERATIONS STATUS INDICATORS The drives are numbered one through eight Each drive has two dedicated status indicator LEDs just below the drive The following indicators apply to the drives only Green When the drive is plugged into the TranzStor 8X the green light indicates the drive has power Yellow The yellow light comes on when the drive is accessed by the controller indicating activity on the drive Power Activity System Power Indicator QO Drive Status Indicator 5 Alert Indicator The System Power Indicator illuminates when power to the system is detected The Drive Status Indicator illuminates when a drive is active The Alert Indicator illuminates when the system detects an error condition See the con troller manufacturer s user manual to troubleshoot problems with the controller NOTE For operation of the RAID Controller refer to the Infortrend SR2500F
13. Users Manual 20 Doc 27 0030UM Rev 1 0 Issued 12 04 OPERATIONS TP7 DESCRIPTION Red SCSI Drive Pd 7 Smart Tr aa ted Sior ape lt lt rss mm mz LBC Sliding Locking catch Locking handle High tensile extruded High tensile diecast alu aluminium alloy thermo minium alloy rear panel conductive body High tensile diecast alu minium alloy front panel Rear Connector 21 Doc 27 0030UM 1 0 Issued 12 04 OPERATIONS m With the handle in the open position hold the TranzPak 7 by the main body and insert it partially into the docking bay Be sure that it is sliding on the black guides Check that the locking catch is aligned with the locking indent in the slide rail and press the handle towards body Doc 27 0030UM Rev 1 0 Issued 12 04 E P PA p MN Using your thumb push the TranzPak 7 gently into the bay until you can feel it touching off on the rear connector until it snaps the locking handle in place Check that all TranzPak 7 disk modules are aligned across the face of the 8X OPERATIONS REMOVING THE TP7 rmm Slide the locking catch to the right to allow Locking handle springs open locking handle to spring open Pull handle gently forward to eject the Continue to gently pull handle to slide TranzPak 7 off of the r
14. or 3 Economic consequential damages including lost profits or savings or incidental damages even if Z Microsystems is informed of their possibility Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you This warranty gives you specific legal rights and you may also have other rights that vary from jurisdiction to jurisdiction Warranty does not take effect until full payment is received by Z Microsystems 48 Doc 27 0030UM Rev 1 0 Issued 12 04 CUSTOMER SUPPORT NOTE For image problems run AUTO SETUP again before consulting this section n most cases AUTO SETUP can fix the problems See the Auto Setup section for details NOTE If possible stay by the computer The Z Microsystems Technical Support Representative may wish to go through the problem over the telephone NOTE More help late breaking news and details of the latest accessories for these products may be found on the worldwide web at http www zmicro com Doc 27 0030UM Rev 1 0 Issued 12 04 49 APPENDIX If you are unable to correct the problem yourself contact Z Microsystems at 858 657 1000 Fax 858 657 1001 Website www zmicro com Before calling please have available as much of the following information as pos sible 1 Model and serial number from the label on the monitor Purchase P O Description of
15. 0 OMHz Mide IL On 0n 80 0MHz 80 0MHz Wide bee wi 2 fost vide er 2 fost seam vide fi orr Rome 14 Doc 27 0030UM 1 0 Issued 12 04 OPERATIONS STEP 7 BEGIN QUICK INSTALL WIZARD Create logical drive Main Menu gt S Create Logical Drive Jes view and edit Configuration parameters view and edit Peripheral devices system Functions system information view and edit Euent logs Select top option See controller user manual for other RAID options lt Main Menu gt Duick installation view and edit Logical drives view and edit logical Volumes view and edit Host luns view and edit scsi Drives view and edit Scs1 channels view and edit Configuration parameters view and edit Peripheral devices system Functions view system Information view and edit Event logs RAID 5 Spare RAID 5 RAID 3 Spare RAID 3 RAID 1 Spare RAID 1 RAID 0 NRAID Initialization will begin and will continue for up to two hours depending on the drive ca pacity about 2 hours for a 146 GB drive lt Main Menu gt view and edit Logical drives view d edit logical Volumes view an Initializing view an Notification view an view 121811 16 0 Logical Drive NOTICE Starting Initialization view system view sy view and edit vent logs 15 Do
16. BF Main Menu Duick installation view and edit logical drives view and edit logical Volumes view and edit Host luns view and edit Drives channels view and edit Configuration parameters view and edit Peripheral deyices system Functions view sustem Information 2 Now select Chl 0 and then channel Mode and then select Yes Ele Wie Cal Tarer cmm on Sep 2 11 88 37 208 SR2500F Main Menu gt Doc 27 0030UM Rev 1 0 Issued 12 04 TROUBLESHOOTING At this point you will be asked if you want to reset the controller Select No HOTICE Change made to this setting will NOT take effect until the controller is RESET Prior te resettina the controller operation may not proceed normally Do you want to reset the controller now 7 Yas 4 Now select Chl 1 and then Channel and then Yes Ele om Cal Trarefer 5 um F on Sep 2 11 40 37 2002 SR2500F Main Menu gt Juic view 1 5 this point you will be asked if you want to reset the controller Select HOTICE Change made to this setting will NOT take effect until the controller is RESET Prior te resetting the controller operation may not proceed normally Do you want to reset the controller now 7 Yas 29 27 0030UM 1 0 Issued 12 04 TROUBLESHOOTING 6 Now select Chl 2 and then
17. CSI LVD SE External Terminators Q Electronic Documentation Quantities will vary depending on RAID Controller Model Doc 27 0030UM Rev 1 0 Issued 12 04 INSTALLATION REQUIRED TOOLS Phillips Head Screwdriver 3 8 ratchet PREPARATIONS In preparation to install the 8X take the following precautionary steps Turn off the electrical power to the host computer INSTALLATION PRECAUTIONS When mounting the 8X there is a maximum of 18 screw penetration on the underside and side screw hole locations NOTE For the fastest and easiest installation of the 8X follow these steps in the sequence they are presented Doc 27 0030UM Rev 1 0 Issued 12 04 INSTALLATION STEP 1 RAIL INSTALLATION The 8X RAID will arrive with the slides unattached E To attach the slides to the extension brackets use two panhead phillips screws part 01 91622 two flat washers 01 91872 and two lock washers 01 92151 Insert the screws through the slots of the extension bracket and into the holes in the outer slide member Secure loosely with flat and lock washers Do not tighten Repeat with the second slide assembly Slide Extension Bracket Outer Slide Member Positioning the slide assembly on the inside of the rack secure the front of the slide assembly to the front of the rack using a flat Phillips head screw part 01 92087 in the top position
18. Main Menu gt Quick installation view and edit Logical drives view and edit logical Volumes view and edit Host luns view and edit Urives view and edit channels view and edit Configuration parameters Communication Parameters Caching Parameters Host side Parameters Disk Array Parameters Controller Parameters 34 Doc 27 0030UM Rev 1 0 Issued 12 04 TROUBLESHOOTING B Now select Auto Assign Global Spare Drive When asked Enable Auto Assign Global Spare select Yes File Edit View Call Transfer Help Tue Sep 18 64 13 08 2002 SR25088F Cache lt Main Menu gt EN ulew Drive Motor Spin Up Disabled view Disk Access Delay ime 15 seconds view Drive IZO Timeout Default 7 seconds view Maximum Tag Count 16 ulew Periodic Drive Check Time 2 seconds Periodic SAF TE and SES Device Check Time 30 seconx Periodic Huto Detect Failure Drive Swap Check Time Drive Predictable Failure Mode SMHRT Disabled MI Auto Assign Global Spare Drive Disabled H Enable fluto fissign Global Spare Ts Cont Yes No C Finally select Drive Predictable Failure Mode SMART and then Detect Only When asked Set Drive SMART Action Mode select Yes File Edit View Call Transfer Help Tue Sep 10 04 13 49 2002 SR298BLF lt Main Menu gt 4 Quic view Drive Motor Spin Up Disabled view Disk Access Delay Time 15 seconds v
19. and Labor 9 5 EST telephone technical assistance Online technical help Email product updates Guaranteed One Week Turnaround 3rd year Free Parts and Labor 9 5 EST telephone technical assistance e Online technical help Email product updates e Guaranteed One Week Turnaround 45 Doc 27 0030UM 1 0 Issued 12 04 APPENDIX Z Airspare Warranty 2nd Airspare SHIP DATE 365 DAYS 2 YEAR Z Microsystems provides an AirSpare Service Plan that will replace a defective product within the first year of the warranty period with a new product the following business The AirSpare Service Plan does not cover special order items A product may be deemed a special order item at the discretion of the Customer Service Department Z Microsys tems at its discretion may offer the AirSpare Service Plan to a customer who purchases a special order item at the one year rate Z Microsystems cannot guarantee next day delivery if contacted after 2 00 PM Pacific Time Calls on Fridays or before holidays will receive a new product the following busi ness day 1st Year 24 hour replacement 9 5 EST telephone technical assistance Online technical help Email product updates 2nd Year 24 hour replacement 9 5 EST telephone technical assistance Online technical help email product updates 46 Doc 27 0030UM 1 0 Issued 12 04 APPENDIX Z On Site Service
20. ay Time 15 seconds Drive 1 0 Timeout Default 7 seconds Maximum Tag Count 16 Periodic Drive Check Time 2 seconds Periodic SRF TE and SES Device Check Time 30 seconds Periodic Huto Detect Failure Drive Swap Check Time Disabled S Drive Predictable Failure Mode SHHRT Detect Only U Huto Hss1ign Global Spare Drive Enabled Disabled ul 9 seconds 10 seconds Disk Array Parameters 15 seconds Controller Parameters 30 seconds 60 seconds 36 Doc 27 0030UM 1 0 Issued 12 04 TROUBLESHOOTING When asked Set Periodic Auto Detect Failure Drive Swap Check select Yes w Call Transfer Help p 18 07 53 44 2002 SR2580F Cache Status Clean lt Main Menu gt 77 Drive Motor Spin Up Disabled Disk Hccess Delay ime 15 seconds Drive 1 0 Timeout Default 7 seconds Maximum Tag Count 16 Periodic Drive Check Time 2 seconds Periodic SBF TE and SES Device Check Time 30 seconds Periodic Huto Detect Failure Drive Swap Check Time Disabled Drive Predictable Failure Mode SHHRT Detect Only Huto Hss1gn Global Spare Drive Enabled Disabled Disk Array Controller Pa C w w w w w w C C H 5 seconds Set Periodic Auto Detect Failure Drive Swap Check Time Yes No G Press Esc once to return to the previous menu Now select Controller Parameters followed by SDRAM ECC File Edit view Call Transfer Help Wed S
21. c 27 0030UM Rev 1 0 Issued 12 04 OPERATIONS Once the initialization is complete the progress counter will disappear NONE 2182 Initialization of Logical Drive 9 Completed o 10 Ram sizes Status _ mom NONE E s qiwe jg o oe o S Press the ESC key lt Main Menu gt Quick installation view and edit Logical drives view and edit logical Volumes view and edit lost luns view and edit SCS1 Drives view and edit Scs1 channels view and edit Configuration parameters view and edit Peripheral devices EErEE ERN MER GE stem Functions Mute beeper change Password Reset controller Select System Functions then Reset the Controller and finally Yes to reset C Reset Controller 16 27 0030UM 1 0 Issued 12 04 OPERATIONS STEP 8 ADD NEW LOGICAL DRIVE After the TranzStor 8X system reboots rescan the SCSI bus on the host computer by right clicking on the SCSI controller in the device manager NOTE The following screens are Win2K screens and may appear differently with different operating systems S Device 2 m 8 08 Computer B E Disk drives H Display adapters 8 DVD CD ROM drives 4 5 Floppy disk controllers Floppy disk drives 8 5 ATAJATAPI controllers G Keyboards Mice and other pointing devices Monitors HE Network adapters HY Ports COM
22. ear connector the TranzPak 7 forward The TranzPak 7 should slide over the grounding contacts until it is half way out Take the TranzPak 7 by the main body and pull straight out 23 Doc 27 0030UM 1 0 Issued 12 04 OPERATIONS REMOVING THE DOOR ON THE CONTROLLER To remove the controller door turn the thumbscrews on the face of the door counterclockwise The door will come loose The door can be removed by lifting it down and off of the hinge NOTE For information regarding removal of the RAID A Controller refer to the Infortrend SR2700F User s Manual 24 Doc 27 0030UM Rev 1 0 Issued 12 04 OPERATIONS REPLACING THE DOOR ON THE CONTROLLER Doc 27 0030UM Rev 1 0 Issued 12 04 25 To install the controller door seat the hinges up into the hinge slots ata 45 degree angle Rotate the bottom of the door down to align the thumbscrews with the screw holes Simultaneously press and turn the thumbscrews on the face of the door clockwise Tighten the thumbscrews MAINTENANCE MAINTAINING THE 8X WARNING Be sure to turn off the power before you perform any maintenance on the RAID CLEANING THE TRANZSTOR 8X Unplug the 8X from the power outlet before cleaning To clean the surface of the 8X lightly dampen a soft clean cloth with water or mild deter gent and wipe the surface of the 8X gently 26 Doc 27 0030UM
23. ed to send the product to Z Microsystems ATTN RMA It is very important to reference the RMA 5945 Pacific Center Dr Suite 505 San Diego CA 92121 42 Doc 27 0030UM 1 0 Issued 12 04 APPENDIX WARRANTIES Standard Warranty no charge SHIP DATE 90 DAYS 365 DAYS Z Microsystems one year Standard Warranty includes a 90 day AirSpare Service Plan This means that if any standard Z Microsystems product fails within the first 90 days after shipping the customer will receive a new replacement All non standard products are covered for one year under Z Microsystems Standard Warranty that includes free parts and labor However the 90 day AirSpare Plan can be purchased as an additional option for non standard products 1 90 days Z AirSpare Service 91 365 days Free Parts and Labor 9 5 EST telephone technical assistance Online technical help Email product updates a non standard product is a prototype or a product specifically designed or engineered per a customer s specification To return a defective product a customer can call the Z Microsystems Customer Ser vice Department at 1 858 657 1000 ext 232 or fill out the RMA Request Form on our website Please see the section in this manual titled Replacements for details on how to replace a part 43 Doc 27 0030UM 1 0 Issued 12 04 APPENDIX Z Extended Warranty Standard Warranty
24. ep 18 07 37 49 2002 SR2508F Cache Status Main Menu gt Quick installation view and edit Logical drives view and edit logical Volumes view and edit Host luns view view Controller Name Not Set Set Telnet Inactivity Timeout Time Disabled Default U LCD Title Display Controller Logo C Password Validation Timeout Always Check C Controller Unique Identifier Hex Not Defined H SDRAM ECC Disabled l Set Controller Date and Time Controller Parameters 37 Doc 27 0030UM Rev 1 0 Issued 12 04 TROUBLESHOOTING When asked Enable SDRAM ECC Functionality select Yes File Edit view Call Transfer Help Wed Sep 18 07 38 09 2002 SR2500F Cache Status Main Menu gt Quick installation view and edit Logical drives view and edit logical Volumes view and edit Host luns Ulew view Controller Name Not Set Set Telnet Inactivity Timeout Time Disabled Default LCD Title Display Controller Logo Password Validation Timeout Always Check Controller Unique Identifier Hex Not Defined Sn ECC Disabled Enable SDRAM ECC Functionality Yes No J When asked Do you want to reset the controller now select Yes iew Call Transfer Help SR2508F Cache Status Clean lt Main Menu gt 1ck installation and edit Logical drives and edit logical Volumes and edit Host luns NOTICE Change made to this setti
25. iew Drive I 0 Timeout Default 7 seconds view Maximum ag Count 16 view Periodic Drive Check Time 2 seconds Periodic SAF TE and SES Device Check Time 30 secor Periodic BHuto Detect Failure Drive Swap Check lime Drive Predictable Failure Mode SHART Disabled H e Enabled Disabled Detect Onl Set Drive SHART Action Mode Yes No MJ 35 Doc 27 0030UM Rev 1 0 Issued 12 04 TROUBLESHOOTING D Now select Periodic Auto Detect Failure Drive Swap Check Time File Edit view Call Transfer Help Wed Sep 18 07 53 17 2802 SR2580F Cache Status C lt Main Menu gt _ Drive Motor Spin Up Disabled Disk Hccess Delay Time 15 seconds Drive 1 0 Timeout Default 7 seconds Maximum Count 16 Periodic Drive Check Time 2 seconds Periodic SAF TE and SES Device Check Time 30 seconds Periodic Huto Detect Failure Drive Swap Check Time Disabled Drive Predictable Failure Mode SMBRT Detect Only Auto Assign Global Spare Drive Enabled Drive side Parameters Disk Array Parameters Controller Parameters Arrow Kevs Move Cursor fEnter Select j Esc Exit jCtrl L Refresh Screer E Select 5 seconds from the drop down menu File Edit Call Transfer Help Wed Sep 18 07 53 31 2002 SR2580F Cache Status Clean lt Main Menu gt 754 uic view view view view Drive Motor Spin Up Disabled Disk Access Del
26. ightweight compact aluminum enclosure this fail proof hot plug stor age installs easily into any industry standard 7 40 RETMA rack or transit case slot De signed specifically to work under extreme conditions this ultra rugged low profile modular system utilizes hot pluggable and removable TranzPak 7 hard drives to offer portability in complex deployed computing environments Each TranzPak 7 drive holds up to 400 GB of storage capacity and features an extruded aluminium body and a die cast cam locking front panel solid protection for your deployed media investment Doc 27 0030UM 1 0 Issued 12 04 INSTALLATION INSTALLATION This portion of the Operations chapter is for quick reference only For a more detailed description of RAID configurations see the Controller Manufacturer s user manual Shipment Contents 8X Raid Enclosure Power Sup 8 Nut Locking 10 32 SS 01 plies and TP7s installed 92151 6 Screw SEM Phillips 10 32 Q 4 Screw 10 32 x 0 75 Pan Phil x 1 00 SS lips 01 92112 01 92220 8 Screw 10 32 x 0 50 Pan Phil Q 4 Screw Pkh Phillips 10 32 x lips SS ISEM 0 375Lng SS 01 92087 01 91622 CD 16 Washer 10 Flat SS 01 Q 8 Screw 10 32 x 0 1875 Pan SS 91872 01 91827 Doc 27 0030UM 1 0 Issued 12 04 INSTALLATION Null Modem Cable DB9F to DB9F Q Raid Controller Manual IEC Power Cable Q Warranty amp Service Plan Rack Slides Q 8X User Manual OE EO S
27. me E Computer Peele Pe dn mi Computer Management Local E System Tools B Event Viewer pj System Information 1 Performance Logs and Alerts 1 4 Shared Folders Device Manager pk Users and Groups Big Storage Ml Disk Defragmenter Logical Drives Removable Storage Services and Applications NOTE If the Disk symbol is shown as unallocated has red negative symbol over the drive symbol there is no signature written to the drive To do so right click on the disk and write a signature for the drive in the window that appears Click OK The red negative sign will be gone and the drive will be useable Create Volume Wizard Completing the Create Volume The wizard will take Wizard the user through the remaining options to create a logical volume You have successfully completed the Create Volume Wizard You have selected new settings for the following items i i Simple N assign a new drive Temi letter and format Disk aga te the partition with Drive letter path E your file system of File System NTFS hoi Allocation Unit Size Default Volume Label New Volume To close this wizard click Finish lt Back 18 Doc 27 0030UM Rev 1 0 Issued 12 04 OPERATIONS Once complete the new drive can be found in the same file location as the first available drive under
28. ng will NOT take effect 1 until the controller is RESET Prior to resetting the controller operation may not proceed normally 2222 Do want to reset the controller now No Ves No If the drive is still failing after attempting these troubleshooting steps call the Z Microsys tems Customer Service Department for further assistance 38 Doc 27 0030UM Rev 1 0 Issued 12 04 SCHEMATICS MECHANICAL OUTLINE FOR 8X WARNING There is a maximum of 18 screw penetration on the underside and side screw hole locations Only use screws provided Use of longer screws may result in damage to internal components 39 Doc 27 0030UM 1 0 Issued 12 04 H lt zz MECHANICAL OUTLINE FOR 8X 6l 8L 6 9 8L 40 27 0030UM 1 0 Issued 12 04 APPENDIX SPECIFICATIONS General Display Specifications Enclosure Materials Aluminium 5052 H32 6061 T6 A380 System Capabilities Eight Storage bays Storage Capacity Up to 3200 GB each drive ranges from 73 400 GB Base Options Split SCSI Bus Dimension H x W x D 6 9 H 18 97 W 19 390 Net Weight 51 Ibs with eight TP7 drives 2 5 lbs each Power Requirements 90 264 VAC 1 90A 47 63 Hz Environmental Operating Temp 5 to 45 C Non Operating Temp
29. oller select Yes NOTICE Change made to this setting will NOT take effect until the controller is RESET Prior to resetting the controller operation may not proceed normally uou want to reset the controller now 7 No 33 Doc 27 0030UM Rev 1 0 Issued 12 04 TROUBLESHOOTING Drive Failures With a functioning drive the Attention and Busy LEDs flash while the controller is booting after the system is powered on If no amber activity LED is flashing when the power is turned on please begin the following troubleshooting procedure 1 If the drive s fails during the initial setup of the RAID turn off power to the RAID and reboot Allow the system to come up again and verify that the drives show activity 2 Ensure the drives are seated securely in the 8X Remove the failed drive and re install it to ensure a good connection 3 Ensure that the power indicators on the front of the 8X are green for the drive s that is failing 4 If the indicator shows a green light ensure the drive terminations are secure at the rear of the 8X 5 If Steps 1 4 do not restore activity to the drive the Auto Detect Drive Failure function should be enabled Follow these steps A Configure the global parameters for the spare drive To do so select view and edit Configuration parameters and then Drive side Parameters File Edi Call Transfer Help Tue Sep 10 04 14 12 2002 SR2o00F
30. p to the extended Slide the unit in until the slide action stops rails with the rear of the 8X RAID to the rear of the rack Insert the inner member attached to the 8X RAID into the middle member of the slide A CAUTION 58 LBS TWO PERSON LIFT Simultaneously press the slide locking tab Secure the front of the 8X RAID to the rack in and push the unit all the way back into with three 8 32 x 75 panhead Phillips the rack screws on each side See image above 11 Doc 27 0030UM Rev 1 0 Issued 12 04 INSTALLATION STEP 3 CABLE CONNECTIONS The picture below shows the rear of a TranzStor 8X RAID unit and the connection points for these cables TranzStor 8X configurations may vary 1 Terminate external SCSI connectors 2 Connect SCSI Adapter to Host Computer s SCSI adapter using a 68 pin external SCSI cable 3 Connect Serial CTRL A to the Host Computer s COM 1 port using the modem cable 4 Connect power cable Install LVD SE Terminators SCSI Adapter OOO O OO OO OOO OO OO OOO O OOE BOOOG Y amp OOODOOOQOOOGO amp OODOOO0O000000 OOO OOO Q Q Q Q QOO BOOO 6O Serial CTRL A AC Power Plug 12 Doc 27 0030UM 1 0 Issued 12 04 OPERATIONS STEP 4 POWER UP TRANZSTOR 8X
31. problem Computer type and model O fF O N System configuration hardware fit ted etc 6 System BIOS version number 7 Operating System and version number 8 Display driver version number 9 Video Adapter Type APPENDIX CUSTOMER FEEDBACK We value feedback on our products their performance problems found and welcome all constructive suggestions Please send such productive information in writing to Customer Service Z Microsystems 5945 Pacific Center Blvd Suite 505 San Diego CA 92121 or www zmicro com 50 Doc 27 0030UM Rev 1 0 Issued 12 04 Z Microsystems Inc 5945 Pacific Center Blvd Suite 505 San Diego CA 92121 Phone 858 657 1000 Fax 858 657 1001 Website www zmicro com Copyright 2005 2 Microsystems Inc Rights Reserved
32. set the controller now Ves Mn 31 Doc 27 0030UM 1 0 Issued 12 04 TROUBLESHOOTING 10 Now select Chl and then channel and finally Yes File Cal Trarefer Da ss Hon Sep 2 11 42 23 2082 SR25BULF Main Menu gt Quick installation view and edit Logical drives view and edit logical Volumes view and edit Host luns view and edil Urives channels view chip information Wide Drive 7 KA 80 0 Hz Wide L On E p 11 When asked to reset the controller select No NOTICE Change made to this setting will NOT take effect until the controller is RESET Prior to resetting the controller operation may not proceed normally you want to reset the controller now ETE 32 Doc 27 0030UM Rev 1 0 Issued 12 04 TROUBLESHOOTING 12 Now select Chl and then scsi Terminator and then Yes File View Cal Trarefer amp Mon Sep Z 11 46 44 2002 Main Menu gt Quick installation view and edit Logical drives view and edit logical Volumes view and edit Host luns view and edit rives and edit channels y v Ch channel Hode Clk DefWid Term Mr i Hz Wide 1 Disable Channel Terminator a On 80 2 Ves No e L Off Immune 0 NAL 80 0HHz Wide L Un 11 This time when asked if you want to reset the contr
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