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Xerox N2025/N2825 User's Manual

1. Chapter 2 Loading Print Media 2 11 Loading Paper While pressing the side guides adjust them to the paper width To avoid misfeeds and jams make sure the stack is under the retaining clips on both sides and adjust the side guides to the paper size correctly When the side guides are aligned adjust the length guide to the paper length 9 Replace the tray cover Hold the tray at the green labels 1 and insert it into the printer 2 12 User Guide Loading Paper 1 1 Push the tray completely into the printer Make sure it is properly seated 1 2 When using large size media 1 Pull out the paper support 2 Lift up the stopper Chapter 2 Loading Print Media 2 13 2 000 Sheet Feeder 1 Pull out the tray until it stops Do not reach into the tray with your hand until the tray s base is completely lowered If you are replenishing paper of the same size there is no need to adjust the tray Skip to Step 3 2 Adjust the paper guides to the size of the paper by opening the release tabs and inserting them into the desired guide holes 3 Prepare to load a stack of paper into the tray by holding it with both hands as shown 2 14 User Guide Loading Paper Gently load the stack of paper into the tray see illustration below for orientation of letterhead and drilled pape
2. Table 3 4 Page 2 of 2 Chapter 3 Printing 3 39 Using the Control Panel Menu Options Table 3 5 on the following pages lists the variables that can be controlled at the printer s Control Panel organized by menu in the order in which they appear when scrolling through the display Since these variables are generally used in configuring the printer s default settings a System Administrator s task specific details of the menu items and their values are contained in the System Administrator Guide on your product CD In addition the System Administrator Guide lists all the operations associated with the Control Panel keys and lists the specific key processes which need to be executed to set any of these variables Printer settings selected in your application or printer driver override the default settings in the Control Panel when you submit your print jobs for printing 3 40 User Guide Using the Control Panel Table 3 5 Control Panel Menu Options Menu Description and Items Job Menu Allows you to cancel the job currently processed by PCL or PostScript or to force a form feed on a partially formatted job in PCL Cancel Job Cancels the job currently printing Form Feed Causes a partial PCL page to be ejected when the Form Feed LED is on Restart Printer Re boots the printer as if the power was cycled but bypasses power on diagnostics Password Menu Allows you to enter a four
3. 5 39 Printer Specifications uissocie beta vet uae Rttaba Frei bepe ke dba A 1 Printer Specifications isset intrent toa nn panneau A 2 Notices and Certifications ssssee B 1 ECC NOUCOS USA en aerei T B 2 Radio Fr queticy i i doa daret o e tr nds B 2 Certifications Canadian esee B 4 60 HZ 119 V cir RE DO i e E OR bestia B 4 European Markets iode peg n nas B 5 0 EET B 5 ENS SOZZ ie B 7 Safety Extra Low Voltage Safety Approval B 8 Printer Options 2 ossntsiasteseonadedyvssartvearniaiosacawnossues C 1 Optional Equipment sess C 2 Safety Notes Your printer and the recommended consumable supplies have been designed and tested to meet strict safety requirements Attention to the following notes will ensure the continued safe operation of your printer Safety Notes i Note Caution and Warning Symbols Note Caution and Warning Symbols Throughout this User Guide several symbols are used to emphasize useful important and critical information They are as follows cs This symbol indicates particularly useful or helpful information about your printer This symbol indicates a caution against performing any action that may damage your printer or degrade performance This symbol indicates a warning against performing any action that may lead to physical
4. 3 48 User Guide Table 3 5 Page 8 of 14 Using the Control Panel Table 3 5 Control Panel Menu Options continued Menu Description and Items Ethernet Menu continued ETalk Enable HTTP Enable IP Address Res IP Address Sub Net Mask Default Gateway Port Timeout Speed Enables or disables the Ethernet EtherTalk protocol Enables or disables the Ethernet HTTP Server protocol Sets the method used to resolve Res the IP address including subnet mask and default gateway Sets the four byte IP address This item appears only if the IP Address Res is set to static Sets the four byte Sub Net Mask address This item appears only if the IP Address Res is set to static Sets the four byte Default Gateway address This item appears only if the IP Address Res is set to static Sets the time for determining when to end an incomplete print job and poll the next port in the polling sequence Sets the speed of the 10 100 Ethernet interface and whether half or full duplex Ethernet Table 3 5 Page 9 of 14 Chapter 3 Printing 3 49 Using the Control Panel Table 3 5 Control Panel Menu Options continued Menu Description and Items Token Ring Menu Allows you to set options for the Token Ring port connection and appears only if the optional Token Ring interface is installed LPR Enable LPR Banner LPR PDL LPR Binary PS DLC LLC Enable DLC LLC PDL DLC LLC Bin PS NetBEUI
5. Network puer Printer Copyright protection claimed includes all forms and matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted including without limitation material generated from the software programs which are displayed on the screen such as Styles templates icons screen displays looks etc Printed in the United States of America XEROX and all Xerox product names and product numbers mentioned in this publication are registered trademarks of the Xerox Corporation Other company trademarks are also acknowledged PCL is a trademark of the Hewlett Packard Company MS MS DOS Windows NT Microsoft LAN Manager Windows 95 and Windows 98 are trademarks of Microsoft Corporation Adobe and PostScript are trademarks of Adobe Systems Inc TrueType is a trademark of Apple Computer Inc OS 2 is a trademark of International Business Machines Corporation SunOS and Solaris are trademarks of Sun Corporation This printer contains an emulation of the Hewlett Packard PCL 5e and PCL 6 command language recognizes HP PCL 5e and PCL 6 commands and processes these commands in a manner compatible with Hewlett Packard LaserJet printer products This product includes an implementation of LZW licensed under U S Patent 4 558 302 Changes are periodically made to this document Technical updates will be included in subsequent editions 2000 by Xerox Corporation All rights
6. 3 9 PostScript jobs 3 22 R Rear cover Location 1 6 1 7 User Guide Resolution e 1 5 S Secure printing PCL jobs 3 8 PostScript jobs 3 21 Serial card C 3 Standard output bin Capacity 2 4 Location 1 6 Paper sizes supported e 2 4 2 5 Statement size paper Dimensions 2 4 Supported trays bins e 2 4 T Test Print Printing e 3 57 Token Ring Card e C 3 Toner See Laser print cartridge Top cover Location 1 6 1 7 Transparencies Sizes supported e 2 4 Supported Trays Bins 2 4 Tray 1 Capacity 2 4 Location 1 6 Paper sizes supported e 2 4 2 5 Tray 2 Capacity 2 4 Paper sizes supported e 2 4 2 5 Tray 3 Capacity 2 4 Paper sizes supported 2 4 2 5 Troubleshooting Assistance e 5 39 Operation problems e 5 27 gt Paper jams e 5 5 gt 5 26 Print quality problems 5 31 5 38 TrueType fonts PCL jobs 3 16 PostScript jobs 3 31 User Guide U Universal Tray C 3 V Ventilation slots Location e 1 6 Ww Watermarks PCL jobs e 3 19 PostScript jobs 3 27 Numerics 2 000 sheet feeder Capacity 2 4 Location 1 8 Paper loading e 2 14 gt 2 15 Paper sizes supported e 2 4 500 sheet feeder Location 1 8
7. System Administrator Guide The System Administrator Guide contains a considerable amount of more detailed information Supplies Options Guide D Printer drivers are also contained on this CD The majority of driver documentation is provided via the Help files included with the drivers Printer Management Software CD User Guides are provided for each of the major printer management utilities Consult the booklet enclosed with the CD for more information Since both the Product CD and the Printer Management Software CD contain so much important information please ensure that you save them and keep them in a safe place Chapter 1 Getting to Know Your Printer 1 11 Printer Documentation 1 12 User Guide Loading Print Media Selecting Print Media essssseeeeene 2 2 Storing Paper iue totts sisdupencssaatanstecchyestnsenee 2 6 Loading Paper nee Pee or EUER tags 2 7 ora vg PE 2 7 Ad Letter Size TY iscritte t eite gianna cers 2 7 A3 Ledger Size Tray trente 2 10 2 000 Sheet Feeder 5 2 o aci tai eire is 2 14 Multi Bypass Feeder tiene 2 16 Chapter 2 Loading Print Media 2 1 Selecting Print Media Selecting Print Media This chapter will help you understand what kinds of paper and other print media you can use with your printer and also how to properly position the media in the printer s various input sources Your printer supports a variety of standard
8. keep the printer out of direct sunlight Faded images light areas or dark bands may result Cleaning the Printer For optimum performance do not place the printer near vents or dust producing equipment Particles in the air may enter the printer and cause failures in internal mechanisms For best results clean the outside of the printer with a damp cloth Power the printer off before cleaning Do not use detergents For instructions on cleaning the inside of the printer refer to the System Administrator Guide on the product CD 4 2 User Guide Replacing the Laser Print Cartridge Replacing the Laser Print Cartridge When the laser print cartridge runs low on toner the printer s Control Panel display will prompt you to replace the cartridge This is a simple procedure described on the following pages Do not expose the cartridge to direct sunlight or artificial light for more than 15 minutes Overexposure will permanently damage the photosensitive imaging drum e Do not open the drum shutter see Figure 4 1 below or touch the green imaging drum surface e Be sure to shake the cartridge as directed to distribute the toner inside the cartridge Print quality may be degraded or damage may occur if the toner is not evenly distributed 1 Drum shutter Figure 4 1 Drum Shutter Location Chapter 4 Maintaining the Printer 4 3 Replacing the Laser Print Cartridge To replace the laser prin
9. 2 Error MOSSQQES RR 5 4 oig 5 5 What Causes a Paper Jam sss 5 5 Paper Jam Messages ssssssee ee 5 5 Paper Jam While Feeding through Duplex Module 5 7 Paper Jam While Exiting to Standard Output Bin 5 8 Paper Jam While Feeding to Offset Catch Tray 5 10 Paper Jam While Feeding from Tray 1 esses 5 12 Paper Jam While Feeding from 2 000 Sheet Feeder 5 15 Paper Jam While Feeding from 500 Sheet Feeder 5 18 Paper Jam While Printing eene 5 23 Paper Jam Because of Mismatch between Expected and Actual LY FOO pm 5 26 Solving Printing Problems sse 5 27 Solving Print Quality Problems eene 5 31 Additional Sources of Troubleshooting Assistance 5 39 Chapter 5 Troubleshooting 5 1 Before You Begin Troubleshooting Before You Begin Troubleshooting If it becomes necessary for you to take corrective actions note the following safety tips and then begin your troubleshooting by checking for possible hardware software and printer maintenance issues Do not use tools or sharp objects to clear paper jams since this may damage the printer Do not touch the surface of the Print Drum or the Transfer Drum Touching these surfaces may damage them Avoid contact with the printer s fuser area which may be hot Also be sure to obser
10. 60 ns or faster DIMMs 32 bit wide non parity EDO Flash Memory DIMMs Provides 8 MB of memory for storage of downloaded fonts and overlays Table C 1 Page 2 of 2 C 4 User Guide Index A A3 size paper Dimensions 2 4 Supported trays bins e 2 4 A4 size paper Dimensions 2 4 Supported trays bins 2 4 AS size paper Dimensions 2 4 Supported trays bins e 2 4 A6 size paper Dimensions 2 4 Supported trays bins e 2 4 B B4 JIS size paper Dimensions e 2 4 Supported trays bins 2 4 BS JIS size paper Dimensions 2 4 Supported trays bins 2 4 C CDs e 1 9 gt 1 11 Cleaning the printer e 4 2 Collating output PCL jobs 3 11 PostScript jobs 3 24 Com10 size envelopes Dimensions 2 4 Supported trays bins e 2 4 Configuration Sheet Printing e 3 57 Connectivity 1 4 Control Panel Display e 3 36 Indicator lights 3 37 Keys 3 38 gt 3 39 Location 1 6 Menu options e 3 40 3 54 Using 3 35 gt Custom Paper Sizes Examples e 3 62 Custom paper sizes 3 61 Configuring 3 61 User Guide C5 size envelopes Dimensions 2 4 Supported trays bins e 2 4 D Demo Page Printing e 3 57 Disk Directory Printing e 3 57 DL size envelopes Dimensions e 2 4 Supported trays bins e 2 4 Draft Mode e 3 19 3 30 Drivers Configuring e 3 5 Installing e 3 5 PCL emulation Description 3 4 Features e 3 6 Using 3 7 gt 3 2
11. Enabl NetBEUI PDL NetBEUI Bin PS AppSocket Enabl AppSocket PDL Enables or disables the Token Ring LPR protocol Enables or disables the LPR banner sheet Sets the default Page Description Language emulation for the Token Ring LPR protocol Enables or disables the LPR binary mode of PostScript Enables or disables the Token Ring DLC LLC protocol Sets the default emulation Page Description Language for the Token Ring DLC protocol Enables or disables the DLC LLC binary mode of PostScript Enables or disables the Token Ring NetBEUI interface Sets the default Page Description Language emulation for the Token Ring NetBEUI interface Enables or disables the NetBEUI binary mode of PostScript Enables or disables the Token Ring AppSocket interface Sets the default Page Description Language emulation for the Token Ring AppSocket interface AppSocket Bin PS Enables or disables the AppSocket binary mode of PostScript Table 3 5 Page 10 of 14 3 50 User Guide Using the Control Panel Table 3 5 Control Panel Menu Options continued Menu Description and Items Token Ring Menu continued TTalk Enable HTTP Enable IP Address Res IP Address Sub Net Mask Default Gateway Port Timeout Source Routing Speed LAA Enables or disables the Token Ring TokenTalk protocol Enables or disables the Token Ring HTTP Server protocol Sets the method used to resolve Res the IP address including su
12. No Level 3 commands will be accepted Chapter 3 Printing 3 33 Using the PostScript Driver Compress Bitmaps This control is available only if you have selected to Use Only Level 2 Features It compresses the graphics in your documents before sending them to the printer Although this saves memory the job may take longer to print The default for this option is On Print Postscript Error Information If you choose this option the driver will print an error sheet when an error occurs during the formatting or processing of a job The error sheet indicates the page where the error occurred and the type of error The default for this option is Off 3 34 User Guide Using the Control Panel nN vn A uw MN Your Control Panel may look different The display Online indicator light Form Feed indicator light Fault indicator light Data indicator light Online key Password 0 Enter key Password 4 Menu Up key Password 1 Menu Down key Password 5 Item Up key Password 2 Item Down key Password 6 Value Up key Password 3 Value Down key Password 7 Using the Control Panel The printer s Control Panel Figure 3 1 serves several purposes e It displays information about the status of the printer or the job in process t provides the means for changing printer settings to control how the printer operates e It allows you to print reports and password protected pages stored on the
13. Offset Catch Tray shown in Figure 3 2 is an optional output device available for your printer Figure 3 2 Offset Catch Tray front view JEDE It can be used in either of two ways depending on how it is configured in the Control Panel s menu system e As an additional 500 sheet capacity output bin to supplement the 500 sheet standard output bin To alternately print jobs and copies of the same print job To use the Offset Catch Tray submit your print jobs as usual refer to Table 2 1 on page 2 4 for supported media Output is directed to it by means of the Offset Bin item in the printer driver or the Output Dest item in the Control Panel s System Menu The System Menu s Output Offset item controls whether or not the device will offset successive print jobs or copies Refer to the System Administrator Guide on the product CD for detailed instructions on configuring the Offset Catch Tray for use 3 58 User Guide Duplex Printing Duplex Printing With the optional duplex unit installed you can print two sided duplex jobs Use only the size paper listed in Table 2 1 on page 2 4 for two sided jobs Do not use envelopes postcards transparencies or label paper for duplex jobs To print duplex select it in your printer driver when you set printer properties for all jobs or when you print a document for the specific job To ensure that duplex jobs print in the proper orientation s
14. Printer Maintenance eene 4 2 Cleaning the Printer itae gie tuas 4 2 Replacing the Laser Print Cartridge esses 4 3 Replacing Maintenance Kit Items esee 4 6 Troubleshooting see 5 1 Before You Begin Troubleshooting esses 5 2 HardWare i iir REED Re REEL LEE ERROR ER ROS 5 3 Motion M 5 3 Printer Maintenance ius rne titer nro 5 3 Consumables iiis esa ves breed etx EN Wk ka a Erba d RR nde 5 3 Error Messages iae oa erae tipa ront epo er piae oa ror aps 5 4 Paper JIMS ve 5 5 What Causes a Paper Jam seeseeeeeen 5 5 Paper Jam Messages rers 5 5 Paper Jam While Feeding through Duplex Module 5 7 Paper Jam While Exiting to Standard Output Bin 5 8 Paper Jam While Feeding to Offset Catch Tray 5 10 Paper Jam While Feeding from Tray 1 sss 5 12 User Guide User Guide Appendix A Appendix B Appendix C Paper Jam While Feeding from 2 000 Sheet Feeder 5 15 Paper Jam While Feeding from 500 Sheet Feeder 5 18 Paper Jam While Printing eese 5 23 Paper Jam Because of Mismatch between Expected and Actual MA To pM 5 26 Solving Printing Problems esssee 5 27 Solving Print Quality Problems esses 5 31 Additional Sources of Troubleshooting Assistance
15. Tray 1 1 In the application format the page for Folio size paper because Folio Short Edge is a short edge feed size on this printer setting the margins to Feed SEF correctly position the image on the 11 inches to be used by this paper 2 Load the 8 5 x 11 paper into Tray 1 in the SEF direction This requires a Ledger A3 size tray The paper length guide will be set to 11 inches rather than the width guide Set the width guide to 8 5 3 Set the Tray Menu Tray 1 Mode to Custom 4 Set the Custom Size to Folio 8 5 x13 5 Set the Tray Sequence item to value that does not include Tray 1 or set to Off 6 Request Tray 1 as the paper source and send the print job Table 3 6 3 62 User Guide Special Media Printing Special Media Printing When the Config Fuser item is set to On paper types are available as a menu item in the Tray Menu this enables the user to set fuser temperatures associated with each paper type The Config Fuser item is located in the Tray Menu Each paper type has three temperature settings Normal High fuser temperature higher than normal Low fuser temperature lower than normal To print special media 1 Load the special media into a paper tray 2 Set the Tray Type to the special media loaded in the tray 3 From your driver properties choose Select Paper Set Type to the special media loaded 4 Close properties and print Table 3 7 on page 3 64 l
16. any 500 Sheet Feeder 2 000 Sheet Feeder Enables loading of up to 2 000 sheets of paper of A4 or Letter size The 2000 Sheet Feeder can be attached to the printer directly or be installed together with the optional 500 sheet paper feeder Offset Catch Tray Enables stacking of up to 500 sheets of paper with the ability to offset successive jobs or multiple copies within the same job from each other Supplements the standard output bin Duplex Unit Allows printing on both sides of the sheet of paper Ethernet 10Base2 Card Provides 10Base2 MBPS Ethernet network capability for IPX SPX TCP IP DLC LLC SNMP and EtherTalk protocols Token Ring Card Provides network capability utilizing IPX SPX TCP IP DLC LLC SNMP and TokenTalk protocols Serial Card Provides an RS232C interface using a DB9 connector The serial port is bi directional i e it can receive data from the computer as well as transmit data from the printer to the computer Table C 1 Page 1 of 2 Appendix C Printer Options C 3 Optional Equipment Table C 1 Optional Equipment continued Optional Kits Use Memory DIMMs Increases the font capability and enhances the speed of data transfer and complex page processing Memory kits are available in three configurations packaged in single units each 64 MB 32 MB 16 MB The printer utilizes industry standard DIMMs with the following specifications 162 pin
17. be in the output bin 5 12 User Guide Paper Jams Control Panel Message Corrective Action Pull out the laser print cartridge and set it down on a flat surface D To prevent stains place the cartridge on a surface covered with old newspaper or some other disposable material 6 Check the area where the laser print cartridge was located and remove any jammed paper Also remove any paper remaining behind the multi bypass feeder or in the Tray 1 opening Remove PrintCart Clear Paper Path 7 Reinstall the cartridge inserting its two projecting parts into the printer s guide channels w Be sure to push the cartridge all the way into the printer 8 Close the top cover ARES oS a e nT E up ws Chapter 5 Troubleshooting 5 13 Paper Jams Control Panel Message Corrective Action 9 Reinsert the multi bypass feeder tray Hold both sides where indicated and push it straight back until it stops Reinstall Tray 1 Check the Control Panel display If the jam has been cleared and all covers are closed the Control Panel will display Processing or Ready If a paper jam message remains there is still paper jammed in the printer Refer to Table 5 1 on page 5 6 for instructions 5 14 User Guide Paper Jam While Feeding from 2 000 Sheet Feeder Paper Jams Follow these steps to clear a jam while feeding from the 2 000 sheet feeder insta
18. contained in the System Administrator Guide on your Product CD Quick Network Install Guide which briefly shows you how to connect your printer to a network in your specific environment More detailed Network Environment information is contained in the Technical Information Guide on your Product CD Chapter 1 Getting to Know Your Printer 1 9 Printer Documentation Using the CDs The documentation on the Product CD is provided as PDF files which are opened in Adobe Acrobat Reader provided on the CD if you do not already have it installed These files contain hypertext links that enable you to jump from the Table of Contents or Index directly to the page where you are looking for information as well as from page to page where information is cross referenced Simply move the cursor over a hypertext link and it changes to a pointing finger Then click on the link to jump to the link s destination The PDF files also enable you to print the specific pages you need rather than printing an entire chapter or manual Both the Product CD and the Printer Management Software CD are provided with installation booklets in their respective jewel cases You can also refer to the ReadMe files on the CDs for more information 1 10 User Guide Product CD Printer Documentation Your printer was also packaged with a CD that contains the following pieces of documentation as PDF files User Guide electronic version of this book
19. each pixel that makes up each character Large complex bit maps require considerably more memory and processing time than other formats TrueType Type 42 Scaleable vector based fonts developed by Apple Computer Corporation and is also used by Microsoft in their Windows operating system Don t Send Do not send the fonts with the print job Printer Font Substituted For font name This feature enables you to select which PostScript printer font you wish to substitute for the selected TrueType font 3 32 User Guide PostScript Using the PostScript Driver When you select this tab you can set various PostScript output options Format There are two different formats Faster PostScript Standard the default setting This setting allows you to send PostScript jobs using the standard PostScript commands More Portable PostScript ADSC When this option is selected the driver creates a file that is compatible with Adobe Document Structuring Convention ADSC In order to print a document to a DSC file you must specify a file name and specify FILE as the printer port within the Printers Connect dialog box of the Windows Control Panel PostScript Level Selection Include Level 3 Features This setting allows you to send PostScript jobs using the Level 2 PostScript plus all of the additional Level 3 commands Use Only Level 2 Features This setting allows you to send only PostScript Level 2 jobs
20. incorrectly loading standard paper from another input source when the Custom Size setting is the cs same value as the auto detected size in that other input source you must exclude the tray with the custom size from the Tray Sequence setting and specifically select that tray as the input source Refer to Table 3 6 on page 3 62 for usage examples Chapter 3 Printing 3 61 Configuring Custom Paper Sizes Table 3 6 Custom Paper Size Examples Custom Desired Required Steps Paper Size Input Source 8 x 10 in Tray 1 1 In the application format the page for Letter size paper setting the margins to correctly position the image on 8 x 10 paper if overlaid by Letter size paper 2 Load the 8 x 10 paper in Tray 1 3 Set the Tray Menu Tray 1 Mode to Custom 4 Set the Custom Size to Letter 8 5x1 1 5 Set the Tray Sequence to a value that does not include Tray 1 or set to Off 6 Request Tray 1 as the paper source and send the print job 6x7in Multi Bypass 1 In the application format the page for Letter size paper setting the Feeder margins to correctly position the image on 6 x 7 in paper if overlaid by Letter size paper Load the 6 x 7 paper in Tray 1 Set the Tray Menu MBF Size to Custom Set the Custom Size to Letter 8 5 x11 Ui A W N Set the Tray Sequence item to value that does not include MBF or set to Off 6 Request MBF as the paper source and send the print job 8 5 x11 in
21. next port in the polling sequence Sets the default emulation Page Description Language for the USB port Enables or disables the binary mode of PostScript for this port Table 3 5 Page 7 of 14 Chapter 3 Printing 3 47 Using the Control Panel Table 3 5 Control Panel Menu Options continued Menu Description and Items Ethernet Menu Allows you to set options for the Ethernet port connection LPR Enable LPR Banner LPR PDL LPR Binary PS DLC LLC Enable DLC LLC PDL DLC LLC Bin PS NetBEUI Enable NetBEUI PDL NetBEUI Bin PS AppSocket Enabl AppSocket PDL AppSocket Bin PS Enables or disables the Ethernet LPR protocol Enables or disables the LPR banner sheet Sets the default Page Description Language emulation for the Ethernet LPR protocol Enables or disables the LPR binary mode of PostScript Enables or disables the Ethernet DLC LLC protocol Sets the default Page Description Language emulation for the Ethernet DLC protocol Enables or disables the DLC LLC binary mode of PostScript Enables or disables the Ethernet NetBEUI interface Sets the default Page Description Language emulation for the Ethernet NetBEUI interface Enables or disables the NetBEUI binary mode of PostScript Enables or disables the Ethernet AppSocket interface Sets the default Page Description Language emulation for the Ethernet AppSocket interface Enables or disables the AppSocket binary mode of PostScript
22. on a flat surface gt To prevent stains place the cartridge on a surface covered with old newspaper or some other disposable material 5 Check the area where the laser print cartridge was located and remove any jammed paper Remove PrintCart Clear Paper Path 6 Remove all paper Reinstall the cartridge inserting its two projecting parts into the printer s guide channels w Be sure to push the cartridge all the way into the printer 5 24 User Guide Paper Jams Control Panel Message Corrective Action T ENS 8 Reinsert the multi bypass feeder e ERIS LAC tray Zi If it was extended hold both sides where indicated and push it straight back until it stops Insert MBF Reload the multi bypass feeder Manual Feed Close the top cover Check the Control Panel display If the jam has been cleared and all covers are closed the Control Panel will display Processing or Ready If a paper jam message remains there is still paper jammed in the printer Refer to Table 5 1 on page 5 6 for instructions Close Covers Chapter 5 Troubleshooting 5 25 Paper Jams Paper Jam Because of Mismatch between Expected and Actual Size Fed Follow these steps to clear the jam Control Panel Message Corrective Action Paper Size Jam Open Rear Cover 1 Open the rear cover Be careful not to touch the fuser It becomes very hot from printing Load any tray
23. paper on which the image is to be printed If you shrink the image there will be white space on the right side and bottom 3 28 User Guide Using the PostScript Driver Image Modes There are four image modes You can choose all at the same time Negative Image This option converts the black image areas in the original to white the white image areas to black and any dark gray image areas to light gray Printing a negative image may be useful for documents that have a substantial amount of dark background and or light text and images Note that excessive use of the Negative Image option can cause premature toner depletion and possible printer damage Mirror Image This option flips the image orientation 180 degrees thereby reversing the image and all associated text Xerox Image Enhancement XIE XIE smooths text and line art images in order to improve image quality It is available only when the Resolution is set to 600x600 dpi and Draft Mode is disabled Chapter 3 Printing 3 29 Using the PostScript Driver e Fax Friendly Black This feature changes your color document to patterns of black and white The different colors are rendered as distinguishable black and white patterns For example a pie chart which contains wedges of different solid colors will be printed with a different pattern replacing each color so that the distinction between the pieces is maintained Colored text is also rendered as a pattern b
24. reserved Chapter 1 Contents Safety nl qc i Note Caution and Warning Symbols seen ii klecttical Satety st eese scitis neret er epe rte centu iii Laser Safety ipt gr rp da Re Ee Vetro REO V Maintenance Safety esses eene tnn enn vi Operational Safety vise sees scah ton Ct ext e XE no vii Gro Aerea X Getting to Know Your Printer ssssssss 1 1 NAEP OGUCEION pP 1 2 Printer Features sait a REEF eo Pria an 1 3 Paper Handling tcr t error 1 3 du cna M 1 4 Page Description Languages 1 5 op p E 1 5 RESOIULION Mnt 1 5 Print Speed i dito EO a Dep D dien 1 5 Printer Componehls eiecti inn 1 6 Base Configuration uini rore p rt ed tp ERR E 1 6 User Guide User Guide Chapter 2 Chapter 3 Internal Components essen 1 7 Printer ODLIOnS uiuis Iesse retta aeter oth cuore cie ens Rana sa FERES 1 8 Printer Documentation sese 1 9 Printed Documentation essen 1 9 Using the CDs iata deett a 1 10 Product CD NER 1 11 Printer Management Software CD ssssseee 1 11 Loading Print Media see 2 1 Selecting Print Media esee 2 2 St ring sve 2 6 LOGGING Bsto o 7 EHE 2 7 Tray T2 OF 3 ciet eg e tend eoe 2 7 Multi Bypass Feeder eo iere 2 16 xu m 3 1 INE ODUCHON M om 3 3 Using the Pri
25. sizes as well as custom sizes e Table 2 1 on page 2 4 lists the standard sizes of paper envelopes and other print media you can use with all of your printer s input trays and output bins Media sizes that are shown as not supported may be printed as custom sizes if the dimensions fall within the ranges shown in Table 2 2 on page 2 5 e Table 2 2 on page 2 5 describes the custom sizes your printer will support For information on configuring custom sizes see the System Administrator Guide on the Product CD The printer supports paper weights as follows 17 75 lbs 64 200 g m via paper trays 17 57 lbs 64 190 g m multi bypass feeder 17 28 lbs 64 105 g m with duplex The optional 2 000 sheet feeder supports 18 24 lbs 68 90 g m cs Using media not recommended for laser printers may result in paper jams print quality problems or printer damage 2 2 User Guide Selecting Print Media The following media are unacceptable for use in the printer Excessively thick or thin paper Paper that has already been printed on preprinted letterhead is allowed Wrinkled torn or bent paper Moist or wet paper Curled paper Paper with an electrostatic charge Glued paper Paper with special coating Paper unable to withstand a temperature of 150 C 302 F Thermal paper Carbon paper Paper with paper fasteners ribbons tape etc attached Heavily textured paper Chapter 2 Loading Prin
26. the menu system exits the menu system If the printer is offline and not in the menu system brings the printer online If the printer is offline and in the menu system exits the menu system and brings the printer online Enter If the current display is a value for an item causes the value to be entered as the current default value for this item If the current display is an action to be invoked e g PCL Font List Restart Printer causes the action to occur If not in the menu system and the Press Enter LED indicates that a partial page exists causes an implied PCL reset and the partial page is ejected If a paper mismatch condition exists and a request to use an alternate paper is displayed causes printing on the paper currently loaded in the selected tray Print Anyway Menu Up If not in the menu system enters the menu system and displays the first menu If in the menu system causes the Control Panel to scroll through the menus in order bottom to top 3 38 Table 3 4 Page 1 of 2 User Guide Using the Control Panel Table 3 4 Control Panel keys and their functions continued Key Description Menu Down If not in the menu system enters the menu system and displays the last menu e f in the menu system causes the Control Panel to scroll through the menus in order top to bottom Item Up e f in the menu system causes the Control Panel to scroll through the it
27. the page images so the sheet of paper can be folded to be read as a left to right book The standard booklet format has the first page as the left most page The Right to Left control if checked will print the booklet with the first page as the right most page On a folded sheet of paper with two page images the horizontal distance from the fold to either page image is called the gutter The Gutter control allows you to set this distance to zero fifty one hundred or 150 dots When you fold several pages into a booklet the thickness of the paper forces the page image of the inner pages to shift slightly outward The Creep control allows you to choose a number of dots by which to shift the page images inward to compensate for the thickness of the paper You can choose any value from zero to twenty Chapter 3 Printing 3 13 Using the PCL Driver Margins Your printer can print with predefined margins or can print all the way to the edge of the paper The two options available are e Yes If you choose this option the printer defaults to HP compatible printable areas for each paper size which is approximately one sixth of an inch unprintable margins on all edges The application may increase the margins to greater than this minimum e No If you choose this option the default setting the printer will print all the way to the edge of the paper 3 14 User Guide Graphics Options Using the PCL Driver When
28. to the system must meet or exceed the requirements listed above Since this system consists of several modules requiring external connection it must be installed per the manufacturer s installation procedure Printer Options Optional Equipment Appendix C Printer Options C 1 Optional Equipment Optional Equipment The optional equipment described in this User guide allow you to add special features to your printer or upgrade your printer system to meet your particular needs Table C 1 on page C 3 provides a brief description of each enhancement available The part number needed to place an order can be found on the Supplies Options Guide that came with the printer Normally the optional equipment kits come with installation cs instructions However the memory upgrade kit instructions are included in this appendix because they are not included with the memory kits To order any of the equipment listed below see the separate Supplies Options Guide or call your authorized Xerox reseller C 2 User Guide Table C 1 Optional Equipment Optional Kits Hard Drive Optional Equipment Use Allows for secure job and proof job printing storage of fonts and overlays and increases the productivity of multiple page jobs via electronic pre collation 500 sheet feeder with option of A3 Ledger size tray or A4 Letter size tray Additional media tray and feeder The tray is interchangeable with Tray 1 or
29. with the size needed for the job printing Check to make sure the multi bypass feeder size menu is correctly set Clear Paper Path Carefully pull out any jammed paper 1 Open the lever on the side of the fuser 2 Pull the jammed paper straight up and out Close the rear cover Check the Control Panel display If the jam has been cleared and all covers are closed the Control Panel will display Processing or Ready If a paper jam message remains there is still paper jammed in the printer Refer to Table 5 1 on page 5 6 for instructions 5 26 User Guide Solving Printing Problems Solving Printing Problems If you have any problems with the operation of your printer refer to Table 5 2 for suggested remedies Table 5 2 Printer Operation Problems Problem Action The printer will not print Check with your network administrator to see that the printer is powered up at all or a file sent from connected to the network and that the network is operational ance wnet a Check Control Panel messages for Paper Jam Close Covers etc e f the port parallel or network the printer is connected to is disabled enable it Check the Configuration Sheet for the port you are using to see if the Port Enable item in the appropriate Interface Menu is set to On If it is set to Off set it to On and try again f the printer has printed recently do the following Attempt t
30. you select this tab you can set the various graphics options for the driver Gray Scale Gray Scale also known as Half Tone refers to a type of pattern that is applied to printed images By using combinations of black dots these patterns produce a gray appearance on the printed page The best way to choose a Halftoning setting for your graphic image is to experiment Print a graphic image at each setting and choose the one you like best The Windows 95 98 driver provides the following options Photographic Images the default setting Use this setting for printed images that you want to have a smooth realistic and photographic appearance It provides soft contrasts between various shades of gray and also works well for images originally designed with color Line Art Images Choose this setting for graphic images with intricate lines and fine detail like clip art graphics It provides solid lines and sharp contrasts between shaded areas e Scanned Images Choose this setting if your graphic images were originally scanned in through a scanner It is specially tuned to provide exceptional quality and clarity to printed images originally scanned with a scanner The Windows NT 4 0 driver provides more controls for adjusting contrast brightness gamma etc Chapter 3 Printing 3 15 Using the PCL Driver 3 16 Ed User Guide All text to Black This option determines how the driver will print any colore
31. 0 PostScript Description e 3 5 Features 3 6 Using 3 21 gt 3 34 Duplex printing 1 4 3 59 3 60 PCL driver e 3 10 PostScript driver 3 23 Duplex printing unit Location 1 8 E Ethernet 10 100 Card e C 3 Executive size paper Dimensions e 2 4 Supported trays bins 2 4 F Flash memory C 4 Folio size paper Dimensions e 2 4 Supported trays bins 2 4 Fonts e 1 5 Fuser Location e 1 7 User Guide H Hard Drive e C 3 Interface connectors Location e 1 6 L Labels Sizes supported e 2 4 Supported Trays Bins 2 4 Laser print cartridge Location 1 7 Replacing 4 3 gt 4 5 Ledger size paper Dimensions 2 4 Supported trays bins e 2 4 Legal size paper Dimensions 2 4 Supported trays bins e 2 4 Letter size paper Dimensions 2 4 Supported trays bins e 2 4 M Maintenance Kit 4 6 Memory Upgrade C 4 Menu Map Printing 3 57 Mirror images e 3 29 Monarch size envelopes Dimensions 2 4 Supported trays bins e 2 4 Multi bypass feeder Capacity 2 4 Location 1 6 1 7 Paper loading 2 16 2 18 Paper sizes supported 2 4 2 5 N Negative images 3 29 O Offset Catch Tray Capacity 2 4 Location 1 8 Paper sizes supported e 2 4 2 5 Using e 3 58 Offsetting output e 3 12 3 25 3 58 Overlays e 3 20 P Page Description Languages e 1 5 Page overlays 3 20 Paper Jams See Paper jams Selecting for use e 2 2 Sizes supported A3 Ledger s
32. 4 User Guide Table 2 2 Acceptable Custom Sizes Selecting Print Media Tray 1 Tray 2 Tray 3 Multi uu Bypass Standard Offset Catch A4 Letter A3 Ledger d 1 Ledg Feeder Feeder Bin Tray Simplex Width 148 297 mm 210 297 mm None 76 2 305 mm 76 2 305 mm 210 297 mm 5 83 11 69 in 8 27 11 69 in 3 12 in 3 12 in 8 27 11 69 in Length 98 4 216 mm 139 7 431 8 mm None 98 4 508 mm 98 4 508 mm 139 7 216 mm 3 875 8 5 in 5 5 17 in 3 875 20 in 3 875 20 in 5 5 8 5 in Duplex Width 182 297 mm 210 297 mm None 182 297 mm 76 2 305 mm 210 297 mm 7 16 11 69 in 8 27 11 69 in 7 16 11 69 in 3 12in 8 27 11 69 in Length 139 7 216 mm 139 7 431 8 mm None 139 7 431 8 mm 98 4 508 mm 139 7 216 mm 5 5 8 5 in 5 5 17 in 5 5 17 in 3 875 20 in 5 5 8 5 in Chapter 2 Loading Print Media 2 5 Storing Paper Storing Paper Print quality is optimized when paper and other print media are properly stored Proper storage ensures optimum print quality and trouble free printer options e Store the paper on a flat surface in a relatively low humidity environment e Avoid storing paper in such a way as to cause wrinkling bending curling etc e Do not unwrap paper until you are ready to use it and rewrap any paper you are not using Do not expose paper to direct sunlight or high humidity 2 6 User Guide Loading Paper Loading Paper Tray 1 20r3 A4 Letter Size Tray Remove the tra
33. 5 18 Tray 3 Jam Open Tray 3 Paper Jam A paper jam has occurred inside the top cover or the multi bypass feeder Open Top Cover ACTION Refer to Paper Jam While Printing page 5 23 The size of the paper fed was not the size expected by the printer causing a Paper Size Jam jam inside the rear cover Open Rear Cover ACTION Refer to Paper Jam Because of Mismatch between Expected and Actual Size Fed page 5 26 5 6 User Guide Paper Jam While Feeding through Duplex Module Paper Jams Follow these steps to clear the jam Control Panel Message Corrective Action Duplex Jam Open Rear Cover 1 Open the rear cover Be careful not to touch the fuser It becomes very hot from printing Clear Paper Path 2 Check and carefully pull out any jammed paper Close Covers Close the rear cover Check the Control Panel display If the jam has been cleared and all covers are closed the Control Panel will display Processing or Ready If a paper jam message remains there is still paper jammed in the printer Refer to Table 5 1 on page 5 6 for instructions Chapter 5 Troubleshooting 5 7 Paper Jams Paper Jam While Follow these steps to clear the jam Exiting to Standard Output Bin Control Panel Message Corrective Action 1 Open the rear cover Be careful not to touch the fuser It becomes very hot from printing Exit Jam Open Rear amp
34. Caution Statement on page B 3 has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules which are designed to provide reasonable protection against such interference when the equipment is operated in a residential environment However there is no guarantee that interference will not occur in a particular installation If the equipment does cause harmful interference with radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or a experienced radio TV technician for help Changes or modifications to this equipment not specifically approved by the manufacturer may void the authority granted by the FCC to operate this equipment Shielded cables must be used with this equipment to maintain compliance with FCC regulations B 2 User Guide FCC Notices USA The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user
35. Defective fuser Replace the fuser Table 5 3 Page 5 of 8 Chapter 5 Troubleshooting 5 35 Solving Print Quality Problems Table 5 3 Print Quality Problems continued Possible Cause s Corrective Action s Unfused or partially fused image The printed image is not fully fused to the paper and easily rubs off IMAGE E 2HiNILLD 3 Damp paper stock Heavy or unusual paper stock Defective Fuser Replace paper stock Use only approved paper media See Table 2 1 on page 2 4 Replace the Fuser See the System Administrator Guide on the Product CD for ordering and installation instructions Wrinkled prints Prints are wrinkled creased or torn Poor paper condition Paper is damp Paper debris in path Paper skew Fuser is at its end of life Inspect replace the paper stock Replace paper stock Clear paper path Check paper tray guides Replace the Fuser See the System Administrator Guide on the Product CD for ordering and installation instructions 5 36 User Guide Table 5 3 Page 6 of 8 Table 5 3 Print Quality Problems continued Problem Blurred prints Image is blurred at the edges PRINTED IMAGE Possible Cause s Poor paper condition Paper is damp Solving Print Quality Problems Corrective Action s Inspect replace the paper stock Replace the paper stock Random deletions Random light a
36. Script X 3 33 Using the Control Panel essen 3 35 The Display ttt reet eer ed 3 36 The Indicator Lights essere 3 37 Printing ID Cu M M 3 38 Men Options iret inet Posh e anh Doo opo tert 3 40 Printing a Password Job sse 3 55 Deleting a Password Job sse 3 56 Generating a Printer Report eessseeee 3 57 Offsetting QUIDUE irrito nre eon irte necios 3 58 Duplex Printing i eter tee rathi e itr e ped 3 59 Configuring Custom Paper Sizes esee 3 61 Special Media Printing esee 3 63 3 2 User Guide Introduction Introduction This chapter provides information on e Using printer drivers to control the printer s output e The features of the printer s Control Panel and using it to generate printer reports such as the Configuration Sheet e Offsetting and duplicating Printing using custom paper size and special media such as heavier stock and labels For information on networking specific printing issues and printer management software refer to the documentation on the printer management software CD Chapter 3 Printing 3 3 Using the Printer Drivers Using the Printer Drivers Your printer offers many special features that are designed to produce the highest quality black and white prints while giving you the flexibility you need to print a variety of d
37. Test Print is normal check the following Interface cable between computer and printer Printer set up and application software If the Test Print is blank contact your customer support center Replace the laser print cartridge Black prints The page is entirely black Defective laser print cartridge or the print cartridge is at its end of life Printer power supply has failed Replace the laser print cartridge Contact your customer support center for service 5 32 User Guide Table 5 3 Page 2 of 8 Table 5 3 Print Quality Problems continued Problem Possible Cause s Solving Print Quality Problems Corrective Action s Spot deletions Areas of the print are extremely light or missing Damp paper stock Defective laser print cartridge or the cartridge is at its end of life Replace the paper stock Replace the laser print cartridge Vertical line deletions Localized print deletions forming narrow lines running in the direction of paper movement PRIN ED IMAC E Laser print cartridge not installed correctly Paper debris in laser print cartridge area Defective laser print cartridge or the cartridge is at its end of life Remove then reinstall the laser print cartridge Remove laser print cartridge and inspect for paper debris and remove Replace the laser print cartridge Table 5 3 Pag
38. Top Cover Open the top cover all the way to the back until it stops Lem LUE ia MIR s un CQ Be sure to remove any paper that may be in the output bin Pull out the laser print cartridge and set it down on a flat surface D To prevent stains place the cartridge on a surface covered with old newspaper or some other disposable material Remove PrintCart Clear Paper Path EGIT 4 Check the area where the laser ud an print cartridge was located and m irm remove any jammed paper iy Check and carefully remove any jammed paper under the rear cover 5 8 User Guide Paper Jams Control Panel Message Corrective Action Reinstall the cartridge inserting its two projecting parts into the printer s guide channels w Be sure to push the cartridge all the way into the printer 6 Close the top cover 7 Close the rear cover 8 Check the Control Panel display If the jam has been cleared and all covers are closed the Control Panel will display Processing or Ready If a paper jam message remains there is still paper jammed in the printer Refer to Table 5 1 on page 5 6 for instructions Chapter 5 Troubleshooting 5 9 Paper Jams Paper Jam While Follow these steps to clear the jam Feeding to Offset Catch Tray Control Panel Message Corrective Action Open the rear cover Be careful not to touch the fuser It becomes Offset Jam
39. Type page 3 8 or jobs that request more than one copy of a multiple page job with page separators discussed under Select Paper page 3 10 Chapter 3 Printing 3 11 Using the PCL Driver Output Allows you to set your printer s paper output destination The options are e The Standard Bin which holds up to 500 sheets The optional offset catch tray which holds up to 500 sheets of standard paper with offset capability Use this feature available only when the optional Offset Catch Tray is installed to offset the output of successive jobs or sets within a multiple set job from each other For more information on offsetting output see the section Offsetting Output page 3 58 Document Option s When you select this tab you can set the finishing mode and margins Finishing Mode There are two finishing modes Multiple Pages per Side N Up printing By default the printer will print one page image on the sheet of paper You can select two four six nine or sixteen page images per side of paper The printer will shrink the page images as needed and will arrange them on the paper most appropriately for the paper size and orientation You can also choose to print black borders around each page The default is to not print borders 3 12 User Guide Using the PCL Driver Booklet Printing The driver will print the document as two images per sheet landscape orientation However it rearranges
40. able 3 5 Page 12 of 14 3 52 User Guide Using the Control Panel Table 3 5 Control Panel Menu Options continued Menu Description and Items Print Menu Allows you to generate printer reports Config Sheet PCL Demo PCL Font List PS Font List Menu Map Test Print Disk Directory Fault History Display Faults Hex Mode Restart Printer Prints a Configuration Sheet showing the printer s current information and menu settings Prints a sample page demonstrating the printer s capabilities Prints a list of PCL fonts currently loaded Prints a complete list of all PostScript language typefaces Prints a page showing the structure of the Control Panel Menu Tree Prints a test pattern for analysis of print quality over the entire page intended for use by the service technician Prints a copy of the disk directory and appears only if the optional hard drive is installed Prints the Fault History Log Displays the last 100 faults on the Control Panel Enables or disables hex dump mode which prints the data stream as hex codes instead of interpreting it as print data Reboots the printer as if the power was cycled Table 3 5 Page 13 of 14 Chapter 3 Printing 3 53 Using the Control Panel Table 3 5 Control Panel Menu Options continued Menu Description and Items Reset Menu Allows you to access printer reset functions and appears only when the printer is powered on while hold
41. ailable with the equipment you have you can easily add them yourself For more information refer to the separate Supplies Options Guide provided with your printer 1 2 User Guide Printer Features Printer Features Paper Handling Your printer has many special features that allow you to achieve the results you need for your specific print job Features vary slightly according to the options you are using and the memory installed in your printer This section will help you become familiar with your printer s features and capabilities Your printer has several paper source and paper output options as described below and in Figure 1 5 on page 1 8 For a listing of supported media types and sizes refer to the section Selecting Print Media page 2 2 Paper Sources The standard multi bypass feeder functions as either a single sheet manual feed tray or a tray for up to 150 sheets e Tray 1 is the standard 500 sheet input source e Tray 2 is the optional input source installed immediately below Tray 1 This may be a 500 sheet feeder or the 2 000 sheet feeder Tray 3 is the optional input source installed immediately below Tray 2 This is only available if Tray 2 is not the 2 000 sheet feeder and may be another 500 sheet feeder or the 2 000 sheet feeder Trays 1 2and 3 all have automatic paper size sensing low paper sensing and paper out sensing The multi bypass feeder has low paper sensing and paper out sens
42. ate a dangerous condition Do not remove the covers or guards that are fastened with screws unless you are installing optional equipment and are specifically instructed to do so Power should be OFF when performing these installations Except for user installable options there are no parts that you can maintain or service behind these covers vi User Guide Operational Safety Operational Safety Your printer and supplies were designed and tested to meet strict safety requirements These include safety agency examination approval and compliance with established environmental standards Your attention to the following safety guidelines will help to ensure the continued safe operation of your printer Use the material and supplies specifically designed for your printer The use of unsuitable materials may result in poor performance and possibly a hazardous situation Follow all warnings and instructions marked on or supplied with the printer options and supplies Place the printer in a dust free area where the temperature range is 41 F to 95 F S C to 35 C and the relative humidity is 15 to 85 Place the printer in an area where there is adequate space for ventilation operation and servicing The recommended minimal spacing is 24 in 600 mm in front of and behind the printer and 8 in 200 mm on each side of the printer Do not block or cover the slots and openings on the printer Without adequate ven
43. bnet mask and default gateway Sets the four byte IP address This item appears only if the IP Address Res is set to static Sets the four byte Sub Net Mask address This item appears only if the IP Address Res is set to static Sets the four byte Default Gateway address This item appears only if the IP Address Res is set to static Sets the time for determining when to end an incomplete print job and poll the next port in the polling sequence Sets the source routing option Sets the default ring speed of the Token Ring interface Sets the six byte Locally Administered Address Table 3 5 Page 11 of 14 Chapter 3 Printing 3 51 Using the Control Panel Table 3 5 Control Panel Menu Options continued Menu Description and Items Novell Menu Allows you to modify Novell parameters Novell Enable Enables or disables the Novell protocol Novell PDL Sets the default emulation for the Novell protocol Novell Binary PS Enables or disables the Novell binary mode of PostScript Novell Mode Sets the PServer mode for the Novell protocol Frame Type Sets the frame type used for the Novell protocol Polling Interval Sets the rate in seconds at which the PServer issues polling requests for assigned queues PServer Name Sets the name of the PServer in this printer Primary Server Sets the name of the Primary file server NDS Tree Sets the NDS Tree character string NDS Context Set the NDS context string T
44. cts the next larger available paper but does not adjust the page to fit Page Layout By default the printer will print one page image on the sheet of paper You can select two four six nine or sixteen page images per side of paper The printer will shrink the page images as needed and will arrange them on the paper most appropriately for the paper size and orientation You can also choose to print black borders around each page The default is to not print borders Watermarks When you select this tab you can create watermarks Use this feature when you want your output to contain background text independent of that provided by the printing application across the first page or every page of a document The driver enables you to specify the text its font size position on the page and rotation angle and you can save it for use on any document Chapter 3 Printing 3 27 Using the PostScript Driver Im age Options When you select this tab you can set the various graphics options for the driver Brightness This slider control increases or decreases the brightness level of the image The default setting is zero Reduce Enlarge This slider control makes the page image smaller or larger by adjusting the percentage from 25 to 400 The default is 100 The image is anchored in the upper left corner of the paper If you enlarge the image the driver clips the right side and the bottom of the image to the size of the
45. d in the Operational Safety section of these Safety Notes ensures that concentration levels meet safe limits x User Guide Getting to Know Your Printer l eidgore re ror o TETTE 1 2 Printer Features 1 entities eto sevice 1 3 Paper Handling 15 tents 1 3 ian n 1 4 FONTS P 1 5 Resolution 5 nr itte dottore t c ERREUR 1 5 Page Description Languages sssen 1 5 Prine Speed ser sotto d rt enoe ies A Ex Vr red hives 1 5 Printer Components iret ioter photo ratto 1 6 Base Configuration 5 ite terne 1 6 Internal Components trente 1 7 Printer Options MPH M 1 8 Printer Documentation essere 1 9 Printed Documentation esee 1 9 Product CD entenata iann a A a ER ree URL dna 1 11 Printer Management Software CD sse 1 11 Using the CDs Rd reta PR 1 10 Chapter 1 Getting to Know Your Printer 1 1 Introduction Introduction In this chapter you will become familiar with the features of your printer and learn where to locate specific printer parts Before you use your printer make sure that you perform all of the steps outlined in the Quick Installation Guide that came with your printer and connect the necessary cables Your printer may also have one or more optional features installed First verify your exact equipment options before proceeding further If you see features described in this section that are not av
46. d text in the document If enabled the driver renders all text into black no matter what color it appears on the screen Otherwise the driver renders colored text in different shades of gray the default setting TrueType Options Allows you to select options associated with the use and printing of TrueType fonts The options are Download as TrueType the default The whole character set for each TrueType font contained on the page is sent down to the printer in an outline form Use this option if the document uses only a small number of TrueType fonts and you wish to optimize text printing performance Download as Bit Image Each TrueType character will be sent as an individual bitmap download font on a least recently used basis As the printer driver builds up the page new font bitmaps are sent down When a character is used again the bitmap is automatically selected from the one previously downloaded to printer memory From the memory setting the driver monitors the amount of available memory to determine when to delete font bitmaps that have not been used for some time Using the PCL Driver Download Graphics and device fonts This option is useful if you want to print graphic images over TrueType text TrueType text is always sent to the printer last so it will always appear on top of any graphics Selecting this option sends your TrueType images to the printer as graphic images so the text can be obscured by graphic
47. dge Feed Orientation 1 Simplex orientation v o Pups neta Short Edge Feed Orientation 3 Envelope orientations 1 Simplex orientation 2 Duplex orientation Chapter 2 Loading Print Media 2 17 Loading Paper 5 If you extended the multi bypass feeder in Step 2 return it to its normal position Hold both sides of the multi bypass feeder where indicated and push it straight back into the printer until it stops 6 the door can be closed when the media fits within the multi bypass feeder enclosure 7 When using large size media 1 Pull out the paper support 2 Lift up the stopper 2 18 User Guide Printing IRUODUCUON e eanais 3 3 Using the Printer Drivers sse 3 4 Installing the Printer Drivers esee 3 5 Configuring the Printer Drivers sesseene 3 5 Using the Driver s Features iasieiescns conis idis Cid 3 6 Using the PCL Driver iiis rrt mie Ris 3 7 Paper OUtpUt deceat eren et ERR tede ERE levee 3 8 Document Options ssesssesssssserssesssrrrserensrnssrensreensreeseees 3 12 Graphics Options sess 3 15 Watermarks DE 3 19 eir 3 20 Using the PostScript Driver sess 3 21 Paper Output iii s Reto be esp ca 3 21 Document Options 2 ires these thi sortes tnn eeiR Ranae 3 26 Image o nie aps X 3 28 FONUS M 3 31 Post
48. digit password to enable printing of secure or proof jobs previously sent to the printer and stored on the printer s hard drive and appears only if the optional hard drive is installed Table 3 5 Page 1 of 14 Chapter 3 Printing 3 41 Using the Control Panel Table 3 5 Control Panel Menu Options continued Menu Description and Items Tray Menu Allows you to access tray settings for PCL and PostScript jobs MBF Size Defines the paper size that is loaded in the multi bypass feeder MBF Type Defines the paper type that is loaded in the multi bypass feeder Tray N Type Defines the type of paper installed in Tray N where N is the tray number Tray 1 2 or 3 Tray Sequence Defines the order in which trays are used when more than one tray meets the size and type requirements Custom Size Defines the paper size that is to be used for formatting custom paper when a Tray Mode is set to Custom Tray N Mode Determines whether or not the tray s auto size detection mechanism is overridden by custom size settings where N is the tray number Tray 1 2 or 3 Config Fuser Enables the setting of fuser temperatures associated with each paper type If set to On paper types are available as a menu item Table 3 5 Page 2 of 14 3 42 User Guide Using the Control Panel Table 3 5 Control Panel Menu Options continued Menu Description and Items PCL Menu Allows you to establish the default configura
49. ds can be obtained from your Xerox Ltd representative Appendix B Notices and Certifications B 5 European Markets WARNING Class A products according to EN55022 This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures WARNING Immunity In order to allow this product to operate in proximity to Industrial Scientific and Medical ISM equipment the external radiation from the ISM equipment may have to be limited or special mitigation measures taken Changes or modifications to this equipment not specifically approved by the manufacturer may result in noncompliance with one or more of the directives listed above Shielded cables must be used with this equipment to maintain compliance with the EMC directive 89 336 EEC B 6 User Guide European Markets EN55022 Configuration Specification Base Printer EN55022 B Base Printer with Token Ring EN55022 A Appendix B Notices and Certifications B 7 Safety Extra Low Voltage Safety Approval B 8 lt User Guide The printer s printing system is in compliance with various governmental agencies and national safety regulations All system ports meet the requirements for Safety Extra Low Voltage SELV circuits for connection to customer owned devices and networks Additions of customer owned or third party accessories attached
50. e 3 16 Resolution The printer supports the following resolutions 3 18 User Guide True 1200 dots per inch dpi 1200 dpi image quality 600 dpi 300 dpi PCL 5e only Using the PCL Driver Image Quality The following options are available at 600 dpi resolution only and not simultaneously e Draft Mode Reduces the amount of toner placed onto the paper Using this feature will cause pages to be printed lighter e XIE A smoothing algorithm applied to text and line art images in order to improve image quality Watermarks Use this feature when you want your output to contain background text independent of that provided by the printing application across the first page or every page of a document The driver enables you to specify the text its font size position on the page and rotation angle and you can save it for use on any document Chapter 3 Printing 3 19 Using the PCL Driver Ove rlays A Page Overlay is a partial document that the driver can merge with your print job producing a printed image that includes elements of both the overlay and your document Overlays are most useful for creating such things as company letterhead You can create the letterhead in your application as a page overlay then download it and store it in the printer Whenever you want to print a document with the overlay you just send the print job to the printer with the Overlay command and the printer will automatically print t
51. e 3 of 8 Chapter 5 Troubleshooting 5 33 Solving Print Quality Problems Table 5 3 Print Quality Problems continued Problem Possible Cause s Corrective Action s Horizontal line Defective paper stock creases Replace the paper stock deletions folds etc Localized print deletions appearing as bands running across the page perpendicular to the direction of paper movement PRINTED IMAGE PRINTED IA AA A rm LIVI VNA Le Vertical dark streaks Defective laser print cartridge or Replace the laser print cartridge the cartridge is at its end of life Black lines running across the print in the Defective Fuser Replace the Fuser See the System direction of paper Administrator Guide on the Product CD for movement ordering and installation instructions PRINTED IMAGE Table 5 3 Page 4 of 8 5 34 User Guide Table 5 3 Print Quality Problems continued Possible Cause s Solving Print Quality Problems Corrective Action s Repetitive horizontal dark streaks Black lines running across the page perpendicular to the direction of paper movement PRINTED IMAGE Contaminated paper path Defective laser print cartridge or the cartridge is at its end of life Print several blank sheets of paper to remove any toner accumulations Replace the laser print cartridge Dark spots marks PRINTED IMAGE
52. e components inside the printer when removing jammed paper They may be very hot Chapter 5 Troubleshooting 5 5 Paper Jams Table 5 1 Paper jam messages Message Description Corrective Action A paper jam has occurred at the duplex unit ACTION Refer to Paper Jam While Feeding through Duplex Module page 5 7 Duplex Jam Open Rear Cover A paper jam has occurred at the exit path to the output bin Exit Jam Open Rear amp Top Cover ACTION Refer to Paper Jam While Exiting to Standard Output Bin page 5 8 A paper jam has occurred at the offset catch tray ACTION Refer to Paper Jam While Feeding to Offset Catch Tray Offset Jam Open Rear Cover page 5 10 Tray 1 Jam A paper jam has occurred while feeding from Tray 1 Open Tray 1 ACTION Refer to Paper Jam While Feeding from Tray 1 page 5 12 A paper jam has occurred while feeding from Tray 2 ACTION If Tray 2 is a 2 000 sheet feeder refer to Paper Jam While Feeding Tray E Jam from 2 000 Sheet Feeder page 5 15 Open Tray 2 If Tray 2 is a 500 sheet feeder refer to Paper Jam While Feeding from 500 Sheet Feeder page 5 18 A paper jam has occurred while feeding from Tray 3 ACTION If Tray 3 is a 2 000 sheet feeder refer to Paper Jam While Feeding from 2 000 Sheet Feeder page 5 15 If Tray 3 is a 500 sheet feeder refer to Paper Jam While Feeding from 500 Sheet Feeder page
53. e parallel port connection Port Enable Enables or disables the parallel port Port Timeout Sets the time for determining when to end an incomplete print job and poll the next port in the polling sequence Parallel PDL Sets the default Page Description Language emulation for the parallel port Binary PS Enables or disables the binary mode of PostScript for this port Bidirectional Enables or disables bidirectional communications through the parallel port Serial Menu Allows you to set options for the serial port connection and appears only if the optional serial port is installed Port Enable Enables or disables the serial port Port Timeout Sets the time for determining when to end an incomplete print job and poll the next port in the polling sequence Serial PDL Sets the default Page Description Language emulation for the serial port Flow Control Sets the handshaking parameters for the serial port Baud Rate Sets the baud rate for the serial port Binary PS Enables or disables the binary mode of PostScript for this port Table 3 5 Page 6 of 14 3 46 User Guide Using the Control Panel Table 3 5 Control Panel Menu Options continued Menu Description and Items USB Menu Allows you to set options for the USB port connection Port Enable Port Timeout USB PDL Binary PS Enables or disables the USB port Sets the time for determining when to end an incomplete print job and poll the
54. e side guides to the paper size correctly When the side guides are aligned adjust the length guide to the paper length 8 Insert the tray completely into the printer Make sure it is properly seated Chapter 2 Loading Print Media 2 9 Loading Paper A3 Ledger Size Tray 1 Remove the tray from the printer and place it on a flat surface D To remove the tray from the printer pull it out until it stops then gently remove it from the printer while lifting it up If you are replenishing paper of the same size there is no need to adjust the tray s length and width guides You can therefore skip those steps that call for these adjustments 2 Remove the tray cover Gently squeeze the length guide lift it up and slide it all the way out 4 Gently squeeze the side guides and slide them all the way out 2 10 User Guide 1 Simplex orientation 2 Duplex orientation Loading Paper If the tray s metal base plate remains raised press it down to lock it Align the four corners of the paper stack and insert it into the tray with the side to be printed on facing up see illustration below for orientation of letterhead transparencies and drilled paper Make sure the paper is placed at the center of the tray under the retaining clips on both sides gt To reduce the possibility of misfeeds and jams especially when using special stock fan the stack of paper before inserting it into the tray
55. ems in the current menu in order from bottom to top e If not in the menu system this key is ignored Item Down If in the menu system causes the Control Panel to scroll through the items in the current menu in order from top to bottom e If not in the menu system this key is ignored Value Up e If in the menu system and an item is displayed causes the Control Panel to scroll through the values for the current item in order bottom to top and displays the default value for the current item When setting a numeric value increases the value by the step amount It is subject to auto repeat if held down by more than 1 second If not in the menu system and a paper mismatch condition does not exist this key is ignored e If a paper mismatch condition exists scrolls through the alternate paper that may be used instead of the requested paper Value Down If in the menu system and an item is displayed causes the Control Panel to scroll through the values for the current item in order top to bottom and displays the default value for the current item When setting a numeric value decreases the value by the step amount It is subject to auto repeat if held down by more than 1 second If not in the menu system and a paper mismatch condition does not exist this key is ignored e f a Paper Mismatch condition exists pressing this key scrolls through the alternate paper that may be used instead of the requested paper
56. et the driver s Orientation and Duplex options to the appropriate settings as shown in Figure 3 3 on page 3 60 Chapter 3 Printing 3 59 Duplex Printing Figure 3 3 Duplex Orientation and Binding Settings Orientation Portrait Orientation Portrait Duplex Long Edge Bind Duplex Short Edge Bind Orientation Landscape Orientation Landscape Duplex Long Edge Bind Duplex Short Edge Bind 3 60 User Guide Configuring Custom Paper Sizes Configuring Custom Paper Sizes Custom nonstandard paper sizes may be loaded in the multi bypass feeder or any of the media trays To use custom paper sizes there are two basic issues to be addressed You must disable the printer s automatic paper size detection and paper size jam detection Although you may physically load a custom paper size in an input source because PCL and PostScript format pages to standard sizes you must properly set margins or use other application formatting methods to position the image correctly on the custom paper To print on custom size paper disable the printer s automatic paper size detection and paper size jam detection by setting the Tray Menu s Tray 1 Mode Tray 2 Mode Tray 3 Mode or MBF Size item depending on which input source you are using to Custom then set the Custom Size item to the standard size to be used by PCL or PostScript to format the page To prevent the printer from
57. g 5 29 Solving Printing Problems Table 5 2 Printer Operation Problems continued Problem Action A PostScript or PCL job Check that you are using the correct PostScript or PCL printer driver Talis te pue For a PostScript job set the PS Errors item in the PostScript Menu to On and resend the job If an error page prints there is a problem in the PostScript coding Correct the coding problem and resend the job Asking for features not available can cause a configuration error If the job still does not print and an error page was not printed the job may require additional memory See the Supplies Options Guide provided with your printer for ordering more memory For a PCL job do the following Check the output for PCL errors If there is a problem in the PCL coding correct the coding problem and resend the job If there is no error message resend the job If the job still does not print and the error message says out of memory the job may require additional memory See the Supplies Options Guide provided with your printer for ordering more memory Table 5 2 Page 4 of 4 5 30 User Guide Solving Print Quality Problems Solving Print Quality Problems If you have any problems with your printer s printed output refer to Table 5 3 for suggested remedies The cases listed in Table 5 3 are probable cases only and may not represent all of the possible cases which may occ
58. gns a password and copy count in the driver before printing One proof copy is printed immediately for review by the user and the remaining copies reside on the printer s Hard Disk At this time the user has the ability to print the remaining copies or delete the print job without printing by entering a password in the printer s Control Panel E g User selects three copies to print using proof print One copy is printed immediately without password for review When accepted user enters password at printer s control panel three copies are printed To use this feature specify the number of copies to be printed then enter a 4 digit numeric password where each digit can be any numeric value between 0 and 7 Releasing the job at the printer is discussed in the section Printing a Password Job page 3 55 You can also choose to delete the job without printing the remaining sets as described in the section Deleting a Password Job page 3 56 Copies You can choose to print from one to 999 copies The default is one copy Chapter 3 Printing 3 9 Using the PCL Driver Select Paper You can select paper size media type and input source for All Pages for the First Page if different than the rest of the job and for Separators if desired Selecting Proof Print causes one set to print immediately without the password Duplex Requires installation of the optional Duplex Module For more information see t
59. he Product CD For more complicated problems contact your customer support center for assistance Chapter 5 Troubleshooting 5 39 Additional Sources of Troubleshooting Assistance 5 40 User Guide Printer Specifications Printer Specifications Appendix A Printer Specifications A 1 Printer Specifications Printer Specifications Rated Print Speed Image Resolution Processor Maximum Monthly Duty Cycle Nominal Voltage Nominal Frequency Power Consumption Noise Level Temperature Relative Humidity Dimensions Weight Memory Capacity A 2 User Guide 20 ppm 28 ppm True 1200 dpi half speed 1200 dpi Image Quality 600 dpi 300 dpi PCL5e Motorola Power PC 200 MHz processor 20 ppm up to 100 000 Impressions per month 28 ppm up to 130 000 Impressions per month 100 120 VAC or 220 240 VAC 50 Hz or 60 Hz Less than 1 1 kW during operation Power Saver mode operational after specified period of not printing 15 30 60 90 120 180 minutes or off 49 5 dB A continuous running 35 dB A in stand by 5 35 degrees C during operation 41 95 degrees F 1596 to 8596 during operation Non condensing 20 in W x 18 in D x 15 in H 490mm W x 460mm D x 395mm H 27 KG 60 lbs 32 MB standard 192 MB maximum Standard Features Available Options Printer Specifications 500 sheet Standard Inpu
60. he letterhead on each page of your document Page overlays eliminate the need to download the same information more than once thus saving transmission time However they do use up printer memory or disk space An overlay differs from a watermark in these respects e An overlay can contain graphics and text in any number of fonts in any number of sizes and colors A watermark can contain only text of one font one size and one color e An overlay is usually on the margins of a page or a form while a watermark is usually in the middle of a page e An overlay may use space on the printer s hard disk but a watermark does not 3 20 User Guide Using the PostScript Driver Using the PostScript Driver Paper Output When you select this tab you can select a job type copies paper image orientation duplex document collation and output bin for your printer Job Type There are three job types Some job types require a password Normal Print Spools and prints the job with no user intervention needed Secure Print Defers printing of a job until you enter the matching password on the Control Panel It is only available when the optional hard drive is installed To use this feature enter a 4 digit numeric password where each digit can be any numeric value between 0 and 7 Releasing the job at the printer is discussed in the section Printing a Password Job page 3 55 You can also choose to delete the job
61. he power cable is damaged or frayed Liquid is spilled into the printer The printer is exposed to water Any part of the printer is damaged The power cord is attached to the printer as a plug in device at the back of the printer In the event it is necessary to remove all electrical power from the printer disconnect the power cord from the power receptacle iv User Guide Laser Safety Laser Safety The use of controls or adjustments or the performance of procedures other than those specified herein may result in a hazardous radiation exposure This equipment complies with all applicable safety standards With specific regard to laser the equipment complies with performance standards for laser products set by government agencies as a Class 1 laser product It does not emit hazardous light the beam is totally enclosed during all modes of customer operation and maintenance When performing various operator functions you may see laser warning labels These labels are for the service mode and are placed on or near panels or shields that require a tool for removal These panels are not to be removed Safety Notes v Maintenance Safety Maintenance Safety e Do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer Do not use aerosol cleaners The use of supplies that are not approved may cause poor performance and could cre
62. he section Duplex Printing page 3 59 The options are Duplex Off Single sided printing This is the default setting Duplex with Short Edge Binding Double sided printing so that the pages turn about the shortest edge of the paper Duplex with Long Edge Binding Double sided printing so that the pages turn about the longest edge of the paper Image Orientation Orientation refers to the direction of print on the page The options are e Portrait A Portrait page is taller than it is wide This is the default setting e Landscape A Landscape page is wider than it is tall 3 10 User Guide Using the PCL Driver Document Collation Allows job collation for multiple copy jobs only The options are Uncollated the default setting For example five uncollated copies of a three page job will result in five copies of page 1 then five copies of page 2 and finally five copies of page 3 that is 1 1 1 1 1 2 2 2 2 2 3 3 3 3 3 Collated Use this option when you want to print two or more separate sets of a job that contains two or more pages For example five collated copies of a three page job will result in one set of all three pages in order then a second set of all three pages in order then a third set of all three pages in order and so on that is 1 2 3 1 2 3 1 2 3 1 2 3 1 2 3 Certain print jobs are always collated These are Proof jobs discussed under Job
63. ing Refer to Chapter 2 Loading Print Media for instructions on loading the trays Chapter 1 Getting to Know Your Printer 1 3 Printer Features Paper Output e The standard output bin holds up to 500 sheets and receives output face down It has bin full detection The optional offset catch tray holds up to 500 sheets and receives output face down It has offset capability as described in the section Offsetting Output page 3 58 and bin full detection It does not support all media types and sizes Refer to Table 2 1 on page 2 4 for supported media sizes Duplex Printing A duplex option is available for your printer which enables duplex two sided printing on specific media types and sizes For information on supported media refer to Table 2 1 on page 2 4 For information on printing duplex refer to the section Duplex Printing page 3 59 Con nectivity Your printer contains the following standard interfaces for connecting to a host computer or network e JEEE 1284 Parallel e Universal Serial Bus USB 10 100 Mbit 10 100baseT Ethernet The following optional interfaces are available e RS 232 Serial e 10 Mbit 10base2 Ethernet Token Ring For information about supported network environments and protocols refer to the Technical Information Guide on your Product CD 1 4 4 User Guide Page Description Languages Fonts Resolution Print Speed Printer Features Your printer includes the f
64. ing down the Online and Enter keys Factory Defaults Resets menus to factory defaults Network Defaults Resets parameters in the Ethernet Token Ring and Novell Menus to factory defaults Demo Mode Places the printer in demo mode Delete All Jobs Deletes all secure jobs from the hard disk and appears only if the optional hard drive is installed Disk Initialize Initializes the hard disk and appears only if the optional hard drive is installed Disk Format Formats the hard disk and appears only if the optional hard drive is installed Flash Format Initializes flash memory Table 3 5 Page 14 of 14 3 54 User Guide Using the Control Panel Printing a To print a password print job sent to the printer and Password Job 1 stored in the optional hard drive such as a secure job or proof job follow these steps At the Control Panel press Menu Up or Menu Down until you see Menus Password Menu Press Item Up or Item Down and you will see Enter password XXX Enter the job s numeric password and you will see All Jobs Print Press Enter to print all jobs OR Press Item Up or Item Down to scroll through the jobs then press Enter when the job you wish to print is shown Repeat this step as necessary to release more than one job When done press Online Chapter 3 Printing 3 55 Using the Control Panel 3 56 Ed Deleting a Password J
65. injury When used in a step the above symbols appear smaller but are of equal importance ii User Guide Electrical Safety Electrical Safety Use the power cord supplied with your printer Do not use a ground adapter plug to connect the printer to a power source receptacle that lacks a ground connection terminal Plug the power cable directly into a properly grounded electrical outlet Do not use an extension cord If you do not know whether an outlet is grounded ask an electrician to check the outlet You may get a severe electrical shock if you do not connect the grounding conductors correctly Donot place the printer where people may step on the power cable Do not place objects on the power cable Do not obstruct the ventilation openings These openings are provided to prevent overheating of the printer Do not push objects into slots and openings on the printer Making a contact with a voltage point or shorting out a part could result in fire or electrical shock Safety Notes iii Electrical Safety e If you notice unusual noises or odors switch off the printer power immediately Disconnect the power cable from the electrical outlet Call an authorized service representative to correct the problem e If any of the following conditions occur switch off the printer power immediately disconnect the power cable and call an authorized service representative T
66. ists the default temperature settings for various media Chapter 3 Printing 3 63 Special Media Printing Table 3 7 Default temperature settings for various media Media type Available Values Plain Normal High Low Preprinted Normal High Low Letterhead Normal High Low Prepunched Normal High Low Labels Normal High Low Bond Normal High Low Recycled Normal High Low Color Normal High Low Cardstock Normal High Low User Type Normal High Low Default setting 3 64 User Guide Maintaining the Printer Regular Printer Maintenance cene 4 2 Cleaning the Printer dint teeth eine 4 2 Replacing the Laser Print Cartridge esses 4 3 Replacing Maintenance Kit Items esee 4 6 Chapter 4 Maintaining the Printer 4 1 Regular Printer Maintenance Regular Printer Maintenance Your printer is designed to need very little ongoing maintenance other than the replacement of maintenance items as they reach their end of use It is recommended that maintenance items be replaced when the end of use warnings appear on the Control Panel to avoid untimely image quality problems However it is always good practice to periodically clean any loose toner or foreign matter in your printer See the System Administrator Guide on the product CD for procedures and cautions cs For optimum performance
67. ize tray 2 4 A4 Letter size tray 2 4 Multi bypass feeder e 2 4 2 5 Offset Catch Tray 2 4 2 5 Standard output bin e 2 4 2 5 Tray 1 e 2 4 2 5 Tray 2 2 4 2 5 Tray 3 2 4 2 5 2 000 sheet feeder e 2 4 Unacceptable for use 2 3 Weights supported e 2 2 Paper amount indicator Location 1 6 Paper jams 5 5 gt 5 26 Causes e 5 5 Clearing e 5 5 5 26 Control Panel messages 5 6 Paper loading e 2 7 gt 2 18 A3 Ledger size tray 2 10 gt 2 13 A4 Letter size tray 2 7 gt 2 9 Multi bypass feeder 2 16 gt 2 18 2 000 sheet feeder 2 14 2 15 Paper orientation A3 Ledger size tray e 2 11 A4 Letter size tray e 2 8 Multi bypass feeder 2 17 2 000 sheet feeder 2 15 Paper output e 1 4 Paper sources e 1 3 Paper support and stopper Location 1 6 Password jobs Deleting 3 56 Printing e 3 55 PCL emulation Drivers Description 3 4 Using 3 7 gt 3 20 PCL Font List Printing 3 57 PCL 5e driver See Drivers PCL emulation PCL 6 driver See Drivers PCL emulation PostScript driver See Drivers PostScript PostScript Font List Printing 3 57 Power cord receptacle Location 1 6 Power switch Location 1 6 Print speeds e 1 5 Printer cleaning 4 2 Printer components e 1 6 gt 1 8 Printer drivers See Drivers Printer Management Software CD e 1 11 Printer reports Printing 3 57 Types e 3 57 Problems See Troubleshooting Product CD e 1 11 Proof printing PCL jobs
68. let with instructions on how to load your printer drivers In addition your System Administrator can download drivers directly to your workstation When you initially use any of your printer drivers make sure to properly configure them for the printer and its installed options such as the hard drive High Capacity Feeder etc These settings are displayed under the driver s Printer Configuration tab If you are not certain which options your printer will support you can check by printing a Configuration Sheet at the printer s Control Panel as described in the section Generating a Printer Report page 3 57 Chapter 3 Printing 3 5 Using the Printer Drivers Using the Ata minimum your printer s drivers enable you to Driver s Features control the following aspects of printing e Select an input tray from which to draw paper or other print media e Select an output bin to which the print job will be delivered Select simplex or duplex operation if the duplex option is installed e Select paper size orientation and media Select the number of copies e Select collating The following sections provide a general overview of many features supported by your printer s drivers Note that some features may not be supported by some of the drivers 3 6 User Guide Using the PCL Driver Using the PCL Driver Your printer s PCL Se and PCL 6 drivers are controlled by a dialog window that contains various
69. lled either as Tray 2 or Tray 3 Note the illustrations below show a feeder installed as Tray 2 but the procedure is the same for a feeder installed as Tray 3 Control Panel Message Corrective Action Tray 2 Jam Open Tray 2 or Tray 3 Jam Open Tray 3 1 Open the feeder s front door 2 Removeany jammed or wrinkled paper Chapter 5 Troubleshooting 5 15 Paper Jams Control Panel Message Corrective Action mi 3 Open the feeder s rear cover a o Open Rear TrayDr 1 P Path SIDAN POPER PAS Remove any jammed or wrinkled paper 5 16 User Guide Paper Jams Control Panel Message Corrective Action 5 Push back the feeder s front door 6 Close the feeder s rear cover 7 Check the Control Panel display If the jam has been cleared and all covers are closed the Control Panel will display Processing or Ready If a paper jam message remains there is still paper jammed in the printer Refer to Table 5 1 on page 5 6 for instructions Chapter 5 Troubleshooting 5 17 Paper Jams Pa per Jam While Follow these steps to clear the jam while feeding from a Feedina from 500 500 Sheet Feeder installed as Tray 2 or Tray 3 Note the g illustrations below show one 500 Sheet Feeder installed Sheet Feeder but the procedure is the same for a second feeder installed as Tray 3 Control Panel Message Corrective Action 1 P
70. m by printing a PCL or PS Font List You can verify your data setup by printing a Configuration Sheet and checking your printer setup The requested font for Print a PCL Font List or PostScript Font List if the job is PostScript the Jobrdgss nut primi If fonts print on the Font List your print job may need correcting e If fonts do not print on the Font List reload the fonts and print another PCL or PostScript Font List Table 5 2 Page 2 of 4 5 28 User Guide Solving Printing Problems Table 5 2 Printer Operation Problems continued Problem Action PostScript commands are printed instead of the PostScript job Make certain that the software application you are using to create your job is configured properly Refer to your software documentation The job sent to the printer might have included an incorrect header and therefore not have indicated that a PostScript job was being sent Check your software to make sure the PostScript header file is being sent to the printer Set the PS Errors item in the System Menu to On and resend the job If an error page prints there is a problem in the PostScript coding Correct the coding problem and resend the job Asking for features not available can cause a configuration error If the job still does not print and an error page was not printed the job may require additional memory Table 5 2 Page 3 of 4 Chapter 5 Troubleshootin
71. nding Double sided printing so that the pages turn about the longest edge of the paper Image Orientation Orientation refers to the direction of print on the page The options are e Portrait A Portrait page is taller than it is wide This is the default setting e Landscape A Landscape page is wider than it is tall Chapter 3 Printing 3 23 Using the PostScript Driver Document Collation Allows job collation for multiple copy jobs only The options are e Uncollated the default setting For example five uncollated copies of a three page job will result in five copies of page 1 then five copies of page 2 and finally five copies of page 3 that is 1 1 1 1 1 2 2 2 2 2 3 3 3 3 3 e Collated Use this option when you want to print two or more separate sets of a job that contains two or more pages For example five collated copies of a three page job will result in one set of all three pages in order then a second set of all three pages in order then a third set of all three pages in order and so on that is 1 2 3 1 2 3 1 2 3 1 2 3 1 2 3 Certain print jobs are always collated These are Proof jobs discussed under Job Type page 3 8 or jobs that request more than one copy of a multiple page job with page separators discussed under Select Paper page 3 10 3 24 User Guide Using the PostScript Driver Output Allows you to set your printer s paper outpu
72. nter Drivers cesse 3 4 Installing the Printer Drivers eene 3 5 Configuring the Printer Drivers esee 3 5 Using the Driver s Features ccscesccesscettecsecesseeeneeenees 3 6 Using the PCI Driver uos t ot p vios 3 7 Paper Output iiie e Re EE yuna 3 8 Document OPTIONS snc cueste irren ascuns tete toy einer 3 12 Graphics Options seditio ri rn erar pue ca 3 15 Watermarks iso recte ithe EXE Dp Rem dex sd 3 19 oir T 3 20 Using the PostScript Driver eese 3 21 Paper OUtput 4 de iinit na 3 21 Document Options isses o rri pite aepo tre ee Ee a 3 26 IMAGE OPUONS im X 3 28 Ig X 3 31 POSESCKIDE p EE 3 33 Chapter 4 Chapter 5 Using the Control Panel sese 3 35 The Disblay aiu Gaii irato e ori cr acide iau si bs 3 36 The Indicator Lights eene 3 37 The Keys ii cs th ep re Rr der RH RI der RA dd 3 38 Men ODUONS us ne oneen oniinn e ETRE R E 3 40 Printing a Password Job sese 3 55 Deleting a Password Job essen 3 56 Generating a Printer Report sees 3 57 Offsetting QUIDUE iiio etit rtr asa deir eta espana eia 3 58 Duplex Printihg scc cipe t Roh riso ees en a ei sas 3 59 Configuring Custom Paper Sizes esee 3 61 Special Media Printing eese 3 63 Maintaining the Printer aossen 4 1 Regular
73. o print a Configuration Sheet If it does not print contact your customer support center If the Configuration Sheet prints check to see that the printer is configured properly If the printer is configured properly check the Configuration Sheet to confirm that the correct emulation is PDL enabled for the port or protocol you are using If the correct emulation is PDL enabled and the printer continues not to print contact your customer support center Table 5 2 Page 1 of 4 Chapter 5 Troubleshooting 5 27 Solving Printing Problems Table 5 2 Printer Operation Problems continued Problem Action A printed page does not Make certain that the software application you are using to create your print look as expected job is configured properly Refer to your software documentation Make sure the correct driver is being used Print a configuration sheet If it does not print correctly contact your customer support center Send a file containing PCL or PostScript commands to the printer f your page prints as it should your printer and interface are functioning properly If your information prints correctly but doesn t look right you may have An error in your command sequence operator A missing downloaded font A mismatched printer option against your host formatting Command errors may be identified by looking at your input file You can determine which fonts are in the syste
74. ob User Guide To delete a password print job sent to the printer and stored in the optional hard drive follow these steps 1 At the Control Panel press Menu Up or Menu Down until you see Menus Password Menu Press Item Up or Item Down and you will see Enter password XXX Enter your job s numeric password and you will see All Jobs Print Press Value Up or Value Down and you will see All Jobs Delete Press Enter to delete all jobs OR Press Item Up or Item Down to scroll through the jobs until the job you wish to delete is shown If Print shows on the bottom line press Value Up or Value Down to show Delete instead Then press Enter Repeat this step as necessary to delete more than one job 6 When done press On Line Generating a Printer Report Using the Control Panel Your printer provides the following reports that can be printed Configuration Sheet PCL Demo PCL Font List PostScript Font List e Menu Map e Test Print Disk Directory if the optional hard drive is installed e Fault History To print a report follow these steps 1 At the Control Panel press Menu Up or Menu Down until you see Menus Print Menu 2 Press Item Up or Item Down until you see the page you want to print such as Config Sheet 3 Press Enter to print the page Chapter 3 Printing 3 57 Offsetting Output Offsetting Output The
75. objects This option is only available if you have selected the Raster setting in the Graphics Mode box as described under Graphics page 3 18 Use Printer TrueType Fonts Determines whether to use the TrueType fonts that reside on the printer or to download TrueType fonts from the computer If enabled the default setting the driver will use the TrueType fonts resident on the printer and if your document uses fonts that do not reside on the printer the driver will download the fonts with the job If disabled the driver will always download TrueType fonts to the printer with each job even if the fonts reside on the printer already Chapter 3 Printing 3 17 Using the PCL Driver Graphics Your printer will print graphics as either raster images or as vector graphic images All graphics can be printed as raster images However some geometric shapes or patterns and all TrueType fonts print faster if they are printed as vector images Vector If selected the driver will send as many graphics as possible as vector images and the rest as raster images With this setting it is not possible to print TrueType fonts as graphic images since TrueType fonts are vector images by default Raster When you select this setting the driver will convert all vector images and send them to the printer as raster images Use this setting if you want to print TrueType fonts as graphics as described under TrueType Options pag
76. ocuments These features are accessed through the printer drivers The way these features are accessed depends on both the printer driver that you are using and your operating system Your printer supports the PCL printer drivers listed in Table 3 1 and the PostScript printer drivers listed in Table 3 2 on page 3 5 To take full advantage of all the printer s features when printing PCL or PostScript jobs install the appropriate printer driver s Table 3 1 PCL 5e and PCL 6 Emulation printer drivers Environment Printer Driver Windows Windows 95 98 Windows 2000 Windows NT 4 0 For Windows 3 1 use a generic driver or obtain a driver from your customer support center Note that certain features will not be available in Windows 3 1 3 4 User Guide Installing the Printer Drivers Configuring the Printer Drivers Using the Printer Drivers Table 3 2 PostScript Printer Drivers Environment Printer Driver Windows Windows 95 98 Windows 2000 Windows NT 4 0 IBM OS 2 OS 2 Ver 2 1 OS 2 WARP Macintosh System 7 x 8 x UNIX Sun Solaris 2 5 2 5 1 2 6 Sun Solaris Sun OS SCO UNIX IBM AIX HP UX DEC IBM AIX 4 2 x 4 3 x HP UX 10 x 11 x SGI 6 2 6 4 DEC 4 0 UNIXWare 7 0 For Windows 3 1 use a generic driver or obtain a driver from your customer support center Note that certain features will not be available in Windows 3 1 Inside the cover of the product CD s case is a book
77. of each page not collated sets Duplex Enables or disables duplex printing for PostScript and PCL jobs and appears only when the optional duplex unit is installed Draft Mode Enables or disables a reduced toner mode for draft printing Edge to Edge Enables or disables edge to edge printing in PCL Table 3 5 Page 4 of 14 3 44 User Guide Using the Control Panel Table 3 5 Control Panel Menu Options continued Menu Description and Items System Menu continued XIE Resolution Output Timeout Output Offset Output Dest Print PS Errors Power Saver Defaults Sets the default Xerox Image Enhancement XIE mode used in PCL and PostScript Sets the default resolution for PCL and PostScript jobs Determines whether the printer will select an alternate bin when the selected output bin becomes full Enables or disables offsetting of output from alternating jobs Sets the default paper output destination for PCL and PostScript jobs Controls the use of the built in PostScript error handler or debugger Defines a period of inactivity after which time the printer will enter a low power state Sets the type of factory defaults to use when a Factory Default is performed Table 3 5 Page 5 of 14 Chapter 3 Printing 3 45 Using the Control Panel Table 3 5 Control Panel Menu Options continued Menu Description and Items Parallel Menu Allows you to set options for th
78. ollowing Page Description Languages PDLs e An emulation of HP PCL 5e e An emulation of HP PCL 6 e Adobe PostScript 3 The PCL emulation uses TrueType Intellifont and bitmap fonts There are 35 Intellifont fonts 1 bitmap font and 10 TrueType fonts resident in the printer Other fonts may be downloaded to system memory optional Flash memory or the optional hard disk PostScript 3 contains 136 fonts of which 39 are resident in the printer The remaining fonts are available on the Product CD for downloading to system memory optional Flash memory or the optional hard disk Your printer provides the following resolutions e true 1200 dots per inch dpi 1200 dpi image quality e 600 dpi e 300 dpi PCL Se only The print speed your printer achieves depends on the model configuration of your printer and the complexity of your print jobs Maximum rated print speed is 20 ppm for the DocuPrint N2025 e 28 ppm for the DocuPrint N2825 Chapter 1 Getting to Know Your Printer 1 5 Printer Components Printer Components Base Configuration Figure 1 1 Printer Components Front View Front View 1 Top cover and Standard output bin 2 Control Panel 3 Paper support and stopper 4 Multi bypass feeder shown closed 5 Tray 1 6 Paper amount indicator 7 Power switch Rear View 1 Rear cover shown closed 2 Power cord receptacle 3 Ventilation slots 4 Interface connectors Parallel USB Ethernet 5 To
79. optional hard drive Figure 3 1 Control Panel P Chapter 3 Printing 3 35 Using the Control Panel The Displ ay The Control Panel s display performs two functions e tinforms you of printer status conditions such as when toner is low when a paper tray is empty when a job is in process and so on For example when you turn on the printer and it warms up the display will show Ready This message appears whenever the printer is online and ready to accept print jobs The display will also show EO GICSISPIEIIGN NS when processing data and Waiting when waiting for more data It presents a hierarchy of menu options and settings to configure and control the printer For example when you press Menu Up or Menu Down the display will show Menus Item Menu such as System Menu Or Job Menu See the section Menu Options page 3 40 for information on the Menu system hierarchy 3 36 User Guide Using the Control Panel The Indicator Lig hts The Control Panel contains four indicator lights Table 3 3 describes the function of each light Table 3 3 Indicator lights and their functions Light Description Online Green Lights when the printer is online Flashes when the printer is transitioning from online to offline or to indicate that a print job is being processed Form Feed Green Lights when the p
80. p cover shown closed 1 6 User Guide Internal Components Front View 1 Top cover shown open 2 Laser print cartridge accessed through top cover 3 Multi bypass feeder shown open Rear View 1 Rear cover shown open 2 Fuser Printer Components Figure 1 3 Internal Components Front View Figure 1 4 Internal Components Rear View Chapter 1 Getting to Know Your Printer 1 7 Printer Components Printer Options Front View 1 Offset Catch Tray 2 500 sheet feeder A3 Ledger as shown or A4 Letter shown as Tray 2 3 2 000 sheet feeder shown as Tray 3 Rear View 1 Duplex printing unit shown installed 1 8 User Guide Figure 1 5 Printer Options Front View Printer Documentation Printer Documentation Printed Documentation Your printer is packaged with documentation in both printed form and on CD There are two CDs Product CD which contains documentation and printer drivers Printer Management Software CD which contains various client software and the documentation for them This section serves as a roadmap for the printed and CD documentation Your printer was packaged with the following pieces of printed documentation Quick Install Guide which shows you how to get your printer up and running User Guide this book which provides you with the basic information needed to use your printer More detailed information is
81. r Make sure the stack does not exceed the maximum level indicator on the tray N o9 x a le J S J ss LN 1 Simplex orientation o Y 2 Duplex orientation N E Hh amp H Chapter 2 Loading Print Media 2 15 Loading Paper Multi Bypass Feeder 1 Open the multi bypass feeder door by pulling the latch at the top center To prevent possible damage to the multi bypass feeder do not exert strong pressure on it or place any heavy objects on it 2 If you intend to load envelopes postcards or other small size paper you need to extend the multi bypass feeder 1 Hold both sides of the multi bypass feeder where indicated 2 Gently lift the multi bypass feeder and pull it out towards you until it stops 3 Adjust the paper guide to fit the media you intend to use E To prevent possible jams be sure to adjust the guides correctly and do not overload the tray 2 16 User Guide Loading Paper 4 Align the four corners of the paper and place it into the tray with the side to be printed facing up see illustrations below for orientation of letterhead drilled paper transparencies and envelopes D Be sure to insert the paper all the way in until it gently touches the stopper inside the printer o Long E
82. reas and deletions PRINTED IMAGE Poor paper condition Paper is damp Inspect replace the paper stock Replace the paper stock Table 5 3 Page 7 of 8 Chapter 5 Troubleshooting 5 37 Solving Print Quality Problems Table 5 3 Print Quality Problems continued Problem Possible Cause s Corrective Action s Grainy Graphics A graphic image is coarse or grainy like a brick or checkerboard pattern rather than a smooth halftone The printer tried to print a complex graphic image with inadequate memory Refer to the System Administrator Guide on the Product CD for a discussion of memory requirements Broken Page Page Too Complex The printed image is missing all of the image print after a straight line D The printer tried to print a complex graphic image with inadequate memory Refer to the System Administrator Guide on the printer s CD ROM for a discussion of memory requirements Table 5 3 Page 8 of 8 5 38 User Guide Additional Sources of Troubleshooting Assistance Additional Sources of Troubleshooting Assistance If you encounter an error message problem or print defect that you are unable to correct by using your User Guide or the On Line Help system you may need to contact your System Administrator or refer to the System Administrator Guide on t
83. rinter experiences a form feed timeout that is when a PCL job has formatted a partial page the printer is waiting for more data in order to continue processing the job and a 15 second timeout period has expired with no new data arriving in the input buffer This timeout applies to all ports When lit you can print a partial page by entering the Job menu scrolling to the Form Feed item and pressing Enter When not in the menu system a partial page can be printed by pressing Enter PostScript does not print partial pages and consequently the Form Feed light is not turned on Fault Amber Lights whenever operator intervention is required in order to allow printing to continue Data Green Flashes to indicate that a print job is being processed by either PostScript PCL or PJL or is being spooled to the optional hard disk e g a proof or secure job Chapter 3 Printing 3 37 The Keys The Control Panel keypad consists of eight keys identified with international symbols and or labeled in English The keys are also numbered 0 7 for use when entering passwords Table 3 4 describes the function of each key Table 3 4 Control Panel keys and their functions Online If the Printer is online and not in the menu system takes the printer offline All pages currently in the paper path are printed and then printing pauses until the printer is brought online again If the printer is online and in
84. s authority to operate this equipment To assure compliance with FCC regulations on electromagnetic interference use a properly shielded and grounded cable Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations The Class B base configuration uses the parallel cable for communication Use of either or both USB and Ethernet cables denotes Class A operation not intended for home use Appendix B Notices and Certifications B 3 Certifications Canadian Certifications Canadian 60 HZ 115V The equipment is listed by the Underwriters Laboratories UL 1950 certified by Canadian Standards Association CSA22 2 No 950 B 4 User Guide European Markets European Markets CE The CE marking applied to this product symbolises Xerox Ltd Declaration of Conformity with the following applicable Directives of the European Union Council Directive 73 23 EC amended by Council Directive 93 68 EC on the harmonisation of the laws of the Member States related to equipment designated for use within certain voltage limits Council Directive 89 336 EC approximation of the laws of the Member States related to electromagnetic compatibility When applicable Council Directive 99 5 EC on the harmonisation of the laws of the Member States related to radio and telecommunications terminal equipment A full declaration defining the relevant Directives and referenced standar
85. stall the cartridge inserting its two projecting parts into the printer s guide channels rm Be sure to push the cartridge all the way into the printer 1 2 Close the top cover Close Covers Chapter 5 Troubleshooting 5 21 Paper Jams Control Panel Message Corrective Action 1 3 Reinsert the multi bypass feeder 7 a tray Hold both sides where indicated and push it straight back until it stops Insert MBF Reinstall all paper trays Check the Control Panel display If the jam has been cleared and all covers are closed the Control Panel will display Processing or Ready If a paper jam message remains there is still paper jammed in the printer Refer to Table 5 1 on page 5 6 for instructions Insert Tray 2 or Insert Tray 3 5 22 User Guide Paper Jams Paper Jam While Follow these steps to clear the jam Printing Control Panel Message Corrective Action Open the top cover all the way to the back until it stops Paper Jam Open Top Cover 2 Open the multi bypass feeder and extend it 1 Hold both sides where indicated and tilt it up slightly 2 Gently lift up and pull out towards you until it stops Lift Extend MBF Or Lift Extend MBF Remove All Paper 3 Remove all paper Chapter 5 Troubleshooting 5 23 Paper Jams Control Panel Message Corrective Action Pull out the laser print cartridge and set it down
86. t Media 2 3 Selecting Print Media Table 2 1 Tray 1 Tray 2 Tray 3 Acceptable media sizes and capacities Multi Bypass Standard Catch Media Size A4 Letter A3 Ledger 2 000 Sheet Feeder Feeder Bin Tray A3 297x420 mm SEF SEF SEF A4 210x297 mm LEF LEF LEF LEF LEF A5 148x210 mm LEF2 7 LEF LEF LEF AG 105x148 mm 2 E LEF 1 LEF B4 JIS 257x364 mm SEF SEF SEF B5 JIS 182x257 mm LEF LEF Statement 52x85 LEF LEF Executive 25x10 5 LEF LEF Letter 55x11 LEF LEF Folio 95x13 SEF E Legal 95x14 SEF SEF Ledger 7 SEF SEF Envelopes COM 10 4 125 9 5 LEF 1 t LEF 1 LEF 87x7 5 LEF 1 E LEF 1 LEF Monarch LEF aye LEF a LEF DL 110x220 mm 1 1 C5 162x229 mm LEF 1 LEF 1 LEF E Transparencies A4 210x297 mm LEF 1 LEF 1 5 LEF 1 LEF Letter 8 5x11 LEF 1 LEF 1 LEF a LEF Labels AA 210x297 mm LEF 1 LEF 1 LEF 1 LEF Letter 9 5x11 LEF 1 LEF 1 LEF 1 LEF 2 Capacity4 500 500 150 500 500 1 SEF Short Edge Feed LEF Long Edge Feed 1 Simplex one sided printing only 2 Only when Defaults Millimeters in the Control Panel System Menu 2 Only when Defaults Inches in the Control Panel System Menu 4 Maximum capacity 75 g m paper stock Capacity is reduced for heavier thicker stock 2
87. t Tray 150 sheet Multi Bypass Feeder 500 sheet Standard Face down Output Bin IEEE 1284 Bidirectional Parallel Interface USB Interface CentreWare Administration Software Unidirectional Windows Drivers Internet Printer Administration Embedded HTTP Server PostScript 3 Language 16 MB DIMM 32 MB DIMM 64 MB DIMM 8 MB Flash DIMM Hard Disk 10Base2 Ethernet Network Interface Card Token Ring Network Interface Card Serial RS232 C Card 500 Sheet Feeder A4 Letter Tray 500 Sheet Feeder A3 Ledger Tray 2000 Sheet Feeder A4 Letter Tray Duplex Module 500 Sheet Offset Catch Tray Appendix A Printer Specifications A 3 Printer Specifications A 4 User Guide Notices and Certifications FEC Notices USA us diete betta t rae naga B 2 Radio Freq ehty 4 t dpt RR LA ies B 2 Certifications Canadian cesse B 4 GOH TIS qr B 4 European Markets 1 niti iet trie B 5 c B 5 c Tr B 7 Safety Extra Low Voltage Safety Approval B 8 Appendix B Notices and Certifications B 1 FCC Notices USA FCC Notices USA Radio Freq uency This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manuals may cause interference with radio communications The equipment in its base configurations See the
88. t a shutdown The two line display of the Control Panel provides information about the condition of the printer and the suggested or required course of action Messages about paper jams are described in the next section For a complete listing of all Control Panel messages along with detailed descriptions and instructions refer to the System Administrator Guide on the DocuPrint CD 5 4 User Guide Paper Jams Paper Jams What Causes a Paper Jam Paper Jam Messages Your printer has been designed to provide reliable trouble free operation However you may experience an occasional paper jam When the printer detects a misfeed or a paper jam it stops printing and displays a Control Panel message After you clear the paper jam the printer will resume operation to complete the print job The pages in the print engine will be reprinted when the jam is cleared and printing resumes Paper jams occur most often when The paper stock does not meet specification See Selecting Print Media page 2 2 The paper stock is in poor condition The printer needs cleaning Printer parts are worn and need to be replaced A paper tray is not securely closed Table 5 1 lists the types of paper jams that may occur If you see a Control Panel message that indicates a paper jam find the message in the left hand column and perform the accompanying steps to clear the paper jam Be careful not to touch any of th
89. t cartridge follow these steps 1 Open the top cover 2 Lift out the used cartridge D Wrap the used cartridge in its original packing and return it as per directions in the packaging Remove a new cartridge from its packing and shake the cartridge seven to eight times as shown to free the toner 4 4 User Guide Replacing the Laser Print Cartridge Place the cartridge on a flat surface press it down with one hand and with the other grasp the end tab of the sealing tape and pull the tape straight out horizontally If pulled at an angle the tape may break After pulling out the tape do not shake the cartridge or subject it to shocks Holding the cartridge as shown lower it into the printer inserting the cartridge s two projecting parts into the printer s guide channels E Be sure to push the cartridge all the way into the printer 6 Close the top cover until it locks in place ANNISA AN P Chapter 4 Maintaining the Printer 4 5 Replacing Maintenance Kit Items Replacing Maintenance Kit Items The Maintenance Kit includes the Bias Transfer Roller and the Fuser which are internal printer components that require replacement from time to time As these are more complex tasks that are not routinely performed the procedures are provided in the System Administrator Guide on your product CD 4 6 User Guide Troubleshooting Before You Begin Troubleshooting sees 5
90. t destination The options are e The Standard Bin which holds up to 500 sheets The optional Offset Bin which holds up to 500 sheets of paper with offset capability Refer to Table 2 1 on page 2 4 Use this feature available only when the optional Offset Catch Tray is installed to offset the output of successive jobs or sets within a multiple set job from each other For more information on offsetting output see the section Offsetting Output page 3 58 Chapter 3 Printing 3 25 Using the PostScript Driver Document Option s When you select this tab you can set the driver s page size policy Page Size Policies Page Size Policies are used to specify the recovery policy when the page size cannot be matched with any available media The options are e Use printer default Use whatever Paper Size Policy that has been set on the printer as its default This is the default paper size policy Generate error if paper not available Ignore size and use default paper tray e Nearest available size adjust page Selects the nearest available paper size and adjust the page to fit e Next larger available size adjust page Selects the next larger available paper size and adjust the page to fit 3 26 User Guide Using the PostScript Driver e Nearest available size no page adjust Selects the nearest paper size but does not adjust the page to fit e Next larger available size no page adjust Sele
91. tabs Selecting a tab changes the dialog window to display controls related to the selected tab The following is a general overview of the driver s features organized by its dialog window tabs For more complete descriptions of the drivers and their cs functionality use the driver s online help Actual driver capabilities can be determined by invoking the specific drivers Chapter 3 Printing 3 7 Using the PCL Driver Pape r O utp ut When you select this tab you can select a job type copies paper image orientation duplex document collation and output bin for your printer Job Type There are three job types Some job types require a password e Normal Print Spools and prints the job with no user intervention needed e Secure Print available when optional hard drive is installed Defers printing of a job until you enter the matching password on the Control Panel To use this feature enter a 4 digit numeric password where each digit can be any numeric value between 0 and 7 Releasing the job at the printer is discussed in the section Printing a Password Job page 3 55 You can also choose to delete the job without printing it as described in the section Deleting a Password Job page 3 56 3 8 User Guide Using the PCL Driver Proof Print available when optional hard drive is installed Used when user wishes to proof one copy before printing multiple copies The user assi
92. tilation the printer may overheat Safety Notes vii Operational Safety Do not place the printer near a heat source Do not place the printer in direct sunlight Do not place the printer in line with the cold air flow from an air conditioning system Place the printer on a level solid surface with adequate strength for the weight of the machine The base printer weight without any packaging materials is 60 pounds 27 kg The printer is heavy Exercise care in moving or relocating the printer Follow the recommended procedure when moving the printer from one location to another Do not put containers of coffee or other liquids onto the printer Be careful when working in areas identified with a warning symbol These areas may be very hot and could cause personal injury viii User Guide Operational Safety Frequent operation of the on off switch is not recommended Keep hands hair and neckties away from the exit feed rollers Do not remove a media tray while printing from that tray Do not open the covers while printing Do not switch off the printer power while printing Do not move the printer while printing Safety Notes ix Ozone Safety Ozone Safety This printer produces very low lt 0 01 ppm ozone during normal operation The ozone produced is heavier than air and the quantity is dependent on print volume Providing the proper environmental parameters as specifie
93. tion for the printer when printing PCL emulation jobs Font Number Pitch Point Size Symbol Set Orientation Form Length Line Terminat Sets the default font in PCL Sets the pitch of the default font in PCL when the default font already selected is a scalable fixed pitch font Sets the point size of the default font in PCL when the default font already selected is a scalable proportional spaced font Sets the default font symbol set used in PCL Sets the default orientation used in PCL not used by PostScript Sets the default number of lines per page used in PCL Enables the setting of an additional carriage return after every line feed appearing in PCL text Table 3 5 Page 3 of 14 Chapter 3 Printing 3 43 Using the Control Panel Table 3 5 Control Panel Menu Options continued Menu Description and Items System Menu Allows you to set general printer features Language Sets the language used for Control Panel display messages and generated reports Paper Size Sets the default paper size used in PCL and PostScript Paper Type Sets the default paper type used in PostScript and PCL Page Policy Allows the printer to automatically select an alternate paper size and or type if the requested size and or type is not loaded Policy Timeout Directs the printer as to how long to wait before taking the action defined by the setting of the Page Policy item Print Quantity Sets multiple copies
94. ull all trays completely out of the printer CQ To remove a tray from the printer pull it out until it stops then gently remove it from the printer while lifting it up 2 If there is wrinkled paper in a tray remove it Tray 2 Jam Open Tray 2 or Tray 3 Jam Open Tray 3 3 Open the feeder s rear cover 5 18 User Guide Paper Jams Control Panel Message Corrective Action 4 Remove any jammed paper 5 Check inside the printer and remove any jammed paper 6 Close the feeder s rear cover Chapter 5 Troubleshooting 5 19 Paper Jams Control Panel Message Corrective Action 7 Open the multi bypass feeder and extend it 1 Hold both sides where indicated and tilt it up slightly 2 Gently lift up and pull out towards you until it stops Lift Extend MBF Open Top Cover 8 Open the top cover all the way to the back until it stops CQ Be sure to remove any paper that may be in the output bin 5 20 User Guide Paper Jams Control Panel Message Corrective Action 9 Pull out the laser print cartridge and set it down on a flat surface D To prevent stains place the cartridge on a surface covered with old newspaper or some other disposable material Soo 10 Check the area where the laser NN Wwe print cartridge was located and T i remove any jammed paper Remove PrintCart Clear Paper Path 1 1 Rein
95. ur under actual operating conditions If you experience a problem which does not seem to fall under any of the cases listed in this table or if you are concerned about any other aspect of printer operation contact your customer support center Table 5 3 Print Quality Problems Problem Possible Cause s Corrective Action s Light faint prints Overall image is lighter than normal Draft Mode Turn off Draft Mode Toner level low empty Remove the print cartridge carefully and vigorously shake it several times then reinstall it This may help redistribute the remaining toner before having to replace the cartridge Damp paper stock Replace paper stock Table 5 3 Page 1 of 8 Chapter 5 Troubleshooting 5 31 Solving Print Quality Problems Table 5 3 Print Quality Problems continued Problem Blank Prints Entire printed page is blank with no visible print Possible Cause s If just installed the laser print cartridge insert tape may still be in place Multiple sheets are being fed from the paper tray at the same time No printable data received from computer Defective laser print cartridge or low on toner Corrective Action s Remove the tape insert Refer to Step 4 on page 4 5 Remove the paper from the paper tray and fan it Ensure that paper is correctly loaded in the tray with edges under metal corners Print a Test Print If the
96. ut the character is outlined Anything that is black in your document remains black and is not rendered as a pattern Resolution The printer supports the following resolutions e True 1200 dots per inch dpi 1200 dpi image quality 600 dpi e 300 dpi PCL 5e only Draft Mode This feature reduces the amount of toner placed onto the paper Using this feature will cause pages to be printed lighter It is available only at 600x600 resolution and XIE is disabled 3 30 User Guide Fonts Using the PostScript Driver When you select this tab you can control how PostScript interprets TrueType fonts TrueType Fonts This feature offers the following options e Use Substitution Table The Substitution Table helps you select a printer resident PostScript font that is the closest match for the True Type font being generated by the application e Always Send to Printer This option will send the font down to the printer as part of the job If the Font Substitution Table or Use Printer Fonts options are not selected the font format must be specified in the Always Send to Printer field Chapter 3 Printing 3 31 Using the PostScript Driver Send As This feature contains four options e Outlines Type 1 A scaleable vector based font that defines each character as a set of instructions that specify the shape and size of the character Bitmap Type 3 A non scaleable rasterized format that contains data for
97. ve the safety guidelines and recommendations provided in the Safety Notes If your printer is not operating properly make sure that the following hardware and software issues have been considered 5 2 User Guide Hardware Software Printer Maintenance Consumables Before You Begin Troubleshooting e Is the printer plugged in e Is the printer switched on e Is the correct printer driver installed and selected for your printer configuration An improperly seated tray or an open cover will prevent printing You can avoid these problems by regularly taking the following precautions e Insert media trays properly and securely Keep covers securely closed An empty print cartridge or expended maintenance item will degrade printing Keep consumables and maintenance items in supply e Add or replace when prompted by printer Specific instructions for replacing each consumable and maintenance Item are included with the individual replacement packages Chapter 5 Troubleshooting 5 3 Error Messages Error Messages Your printer displays messages on the Control Panel when operator intervention is required There are two types of message that require action e Printer fault messages are those that relate to printer shutdown such as a paper jam Action must be taken to resolve the fault e Attention messages do not result in printer shutdown but warn of action that should be taken to aver
98. very hot from printing Open Rear Cover 2 Open the Offset Catch Tray s rear cover Open Offset Door viser Paper Foch Remove any jammed paper inside either open cover 5 10 User Guide Paper Jams Control Panel Message Corrective Action 4 Close the Offset Catch Tray s rear cover 5 Close the printer s rear cover 6 Check the Control Panel display If the jam has been cleared and all covers are closed the Control Panel will display Processing or Ready If a paper jam message remains there is still paper jammed in the printer Refer to Table 5 1 on page 5 6 for instructions Chapter 5 Troubleshooting 5 11 Paper Jams Paper Jam While Feeding from Tray 1 Follow these steps to clear the jam Control Panel Message Corrective Action Tray 1 Jam Open Tray 1 1 Pull Tray 1 completely out of the 2 If there is wrinkled paper in the printer To remove the tray from the printer pull it out then gently remove it from the printer while lifting it up tray remove it Lift Extend MBF Open Top Cover an gt Ang ma I S Wines AN Open the multi bypass feeder and extend it 1 Hold both sides where indicated and tilt it up slightly 2 Gently lift up and pull out towards you until it stops Open the top cover all the way to the back until it stops D Be sure to remove any paper that may
99. without printing it as described in the section Deleting a Password Job page 3 56 Chapter 3 Printing 3 21 Using the PostScript Driver e Proof Print Used with multiple copy jobs prints first set then holds the other copies until you enter the matching password on the Control Panel It is only available when the optional hard drive is installed To use this feature specify the number of copies to be printed then enter a 4 digit numeric password where each digit can be any numeric value between 0 and 7 Releasing the job at the printer is discussed in the section Printing a Password Job page 3 55 You can also choose to delete the job without printing the remaining sets as described in the section Deleting a Password Job page 3 56 Copies You can choose to print from one to 999 copies The default is one copy Select Paper You can select paper size media type and input source for All Pages for the First Page if different than the rest of the job and for Separators if desired 3 22 User Guide Using the PostScript Driver Duplex Requires installation of the optional Duplex Module For more information see the section Duplex Printing page 3 59 The options are Duplex Off Single sided printing This is the default setting Duplex with Short Edge Binding Double sided printing so that the pages turn about the shortest edge of the paper Duplex with Long Edge Bi
100. y from the printer and place it on a flat surface HD To remove the tray from the printer pull it out until it stops then gently remove it from the printer while lifting it up If you are replenishing paper of the same size there is no need to adjust the tray s length and width guides You can therefore skip those steps that call for these adjustments Gently squeeze the length guide lift it up and slide it all the way out 3 Gently squeeze the side guides and slide them all the way out Chapter 2 Loading Print Media 2 7 Loading Paper If the tray s metal base plate remains raised press it down to lock it Align the four corners of the paper stack and insert it into the tray with the side to be printed on facing up see illustration below for orientation of letterhead drilled paper transparencies and envelopes Make sure the paper is placed at the center of the tray under the retaining clips on both sides To reduce the possibility of misfeeds and jams especially when using special stock fan the stack of paper before inserting it into the tray le v 1 Simplex orientation 2 Duplex orientation 2 8 User Guide Loading Paper While pressing the side guides adjust them to the paper width D To avoid misfeeds and jams make sure the stack is under the retaining clips on both sides and adjust th

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