SMC Networks SMC8014 User's Manual
Contents
1. CD mark ENS5024 FCC Part 15C Class B CEClass B VCCI Class B CSA International Warranty One year EYN APPENDIX D Compl FCC Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against radio Interference in a commercial environment This equipment can generate use and radiate radio frequency energy and if not installed and used in accordance with the instructions in this manual may cause harmful interference to radio communications Operation of this equipment in a residential area s likely to cause Interference in which case the user at his own expense will be required to take whatever measures are necessary to correct the interference CE Declaration of Conformity This equipment complies with the requirements relating to electromagnetic compatibility EN 55022 A1 Class B and EN 50082 1 This meets the essential protection requirements of the European Council Directive 89 336 EEC on the approximation of the laws of the member states relation to electromagnetic compatibility Compliances En APPENDIX E Technical Support At this time the SMCBO14 is only distributed through cable operators Contact your cable operator with any technical support needs you may have PHONE From U S A and Canada 24 hours a day 7 days a week 8002. Advanced SPI Firewall Gateway Comprehensive LEDs for network status and troubleshooting Reset Button 4 10 100 Mbps Auto Sensing LAN ports with Auto NDI MDIX feature 1 USB 1 1 LAN Port for PC connectivity NOTE Cable modems provide up to 38 Mbps downstream and 10 Mbps upstream However you should note that the actual rate provided by specific service providers may vary dramatically from these upper limits LED Indicators The Gateway includes LED indicators on the front panel that simplify installation and network troubleshooting DEL ter coros oF a Supplied ta the y Gateway Ta ter en REY p Gs are LLAU abie nemar En are Ente oem LA EG M EI LLA Te haa Conn Data transmitting WOE Us ream par mu Dw io Uu de Rear Panel Description y hem Description Power Connect the Included power adapter to this port Reset Use this button to reset the power or restore the default factory settings TAN TA Four 10 100 Auto sensing switch ports 80 45 Connect devices on your local area network to these ports such as a PC hub or switch USE Connect a USB Cable from your PC to this port CA Connect your cable Une to this port Rebooting and Restoring the EZ Connect Cable Modem Gateway The Reset button is located on the rear pane
3. 5 Configure the Port Number that your application will be using as the outgoing trigger ports 6 Set the Interval of the rule This is the time in between the outgoing and incoming data traffic NOTE If you set this value too low the incoming ports will be closed before the return data arrives at the firewall and the connection will be broken and the application will not Work 7 The last 2 options are for Advanced Users most users can leave this at the default settings R Replacement Default Setting Disable address replacement Allow sessions initiated from to the 3 host Default Setting unchecked 3 When your configuration is complete click the Apply button to save your changes and return to the main Special Application page n URL Blocking This section allows you to control the content network This feature is good for both business and parents looking to control the content accessible from a web browser To access the URL Blocking configuration page on the Side Navigation bar click on Firewall link and then click on the URL Blocking link enable this option click the Enable Keyword Blocking checkbox URL Blocking 000000 um poe Kepee ilii araa Lit ip oS To configure URL blocking follow the steps outlined below 1 On the Side Navigation bar click on Firewall then select URL Blocking 2 Chec
4. Networks EZ Connect Cable Modem Gateway Install Guide SMC8014 Copyright Information furnished by SMC Networks Inc SMC is believed to be accurate and reliable However no responsibility is assumed by SMC for its use nor for any infringements of patents other rights of third parties which may result from its use No license is granted by implication or otherwise under any patent or patent rights of SMC SMC reserves the right to change specifications at any time without notice Copyright 2006 by SMC Networks Inc 38 Testa Irvine California 92618 AN rights reserved Trademarks Information furnished by SMC Networks Inc SMC is believed to be accurate and reliable However no responsibility is assumed by SMC for its use nor for any infringements of patents other rights of third parties which may result from its use No license is granted by implication or otherwise under any patent or patent rights of SNC SNC reserves the right to change specifications at any time without notice TABLE OF CONTENTS CHAPTER 1 Introduction Features and Benefits Package Contents Minimum Requirements CHAPTER 2 Getting to know the EZ Connect Cable Modem Gateway LED Indicators Rear Panel Description Resetting and Restoring the EZ Connect Cable Modem Gateway CHAPTER 3 Installation Basic Installation Procedure CHAPTER 4 Configuring your Computer Configuring Windows 95 98 Me Configuring Windows 200
5. configurable by time and date Easy setup through a web browser on any operating system that supports TCP IP Compatible with all popular Internet applications Package Contents Before installing the EZ Connect Cable Modem Gateway verify that you have the items listed under below Also be sure that you have the necessary cabling If any of the Items are missing damaged contact your local SNC distributor EZ Connect Cable Modem Gateway Power adapter 12V 1 25A CAT S Ethernet cable USB Cable Installation CD including User Guide USB Drivers 1 1 1 1 If possible retain the carton and original packing materials in case there is a need to return the product Please register your product on SNC s web site at http vwwsmc com System Requirements You must meet the following minimum requirements Provisioned Internet access from a cable operator that has approved the SMC8014 A computer equipped with a wired network adapter with TCP IP installed A Java enabled web browser such as Microsoft Internet Explorer 5 5 or above Netscape Communicator 5 0 or above Windows 98 Second Edition or higher is required for USB driver support CHAPTER 2 Getting to Know the EZ Connect Cable Modem Gateway The EZ Connect Cable Modem Gateway is the perfect in solution for the home or business environment This full featured device has An approved DOCSIS 1 1 and 2 0 Cable modem
6. o The Cable Modem System Event Log shows diagnostic information about your connection and cable system The Cable Status page shows the users the initialization process the SNCBD14 has been through and also includes the information about the downstream channel and the upstream channel on which the modem is connected APPENDIX A Telnet and SSH CLI Commands Refer to the 8014 CLI document for command specifics APPENDIX B Troubleshooting This appendix describes common problems you may encounter and possible solutions to them 8 1 Verify you are connected to the EZ Connect Cable Modem Gateway If you are unable to access the Gateway s web based administration pages then you may not be properly connected or configured The screen shots in this section were taken on a Windows 2000 machine but the same steps will apply to Windows 95 98 Me XP To determine your TCP IP configuration status please follow the steps below Click Start then choose Run Type cmd or command without the quotes to open a DOS prompt the DOS window type ipconfig and verify the information that is displayed If you computer is setup for DHCP then your TCP IP configuration should be similar to the information displayed 1 Address 192 168 0 X x is number between 100 and 199 Subnet 255 255 255 0 Gateway 192 168 0 1 If you have an IP address that starts with 169 254 XXX 200 then see section A J If
7. Password Settings From this section you can configure new passwords for the cusadmin account You can also set the Idle Time Out value that the SHCBO14 will keep an admin account logged infor The default Idle Time Out value is 10 min To access the Password Settings configuration page on the Side Navigation bar click on System link and then click on the Password Settings link If your password is lost or you cannot gain access to the user interface press the Reset button the Fear panel holding it down for at least ten seconds to restore the factory defaults LAN From this section you can configure the following settings The PRIVATE LAN IP settings including IP Address Subnet Mask and Domain Name Enable or Disable the integrated DHCP server Configure the DHCP Lease time for your DHCP clients To access the LAN configuration page on the Side Navigation bar click on LAN link EYN LANIP Use the LAN section to configure the LAN IP address for the Gateway and to enable the DHCP server for dynamic client address allocation You can also configure the Lease Time for the DHCP clients on your network Private LAN IP Settings Define the Gateway s private LAN settings The IP address configured here is the Gateway s default 192 168 0 1 NOTE Port Forwarding and Access Control rules will be based on the network scope defined here If either of these types of rules were previously setup and the Private LA
8. SMC 4 YOU 949 679 8000 Fax 949 679 1481 From Europe 8 00 AM 5 30 UK Time 44 0 118 974 8700 Fax 44 0 118 974 8701 INTERNET E mail addresses techsupportesmc com european techsupport sme europe com Driver updates http waw sme com index cfmeactior World Wide Web httpi www smc com httpi www smc europe com SMC Networks Inc 38 Tesla ma SMC8014 Rev 1 0 402 05 TWC
9. feature of your web browser is disabled This is so that your web browser will be able to view the web based configuration pages The following steps are for Internet Explorer and for Netscape Determine which browser you use and follow the appropriate steps Internet Explorer 5 0 or above Open Internet Explorer Click Tools and then select Internet Options the Internet Options window click the Connections tab Click the LAN Settings button Clear all the check boxes and click OK to save these LAN settings changes Click OK again to close the Internet Options window NOTE To ensure proper screen refresh after a command entry be sure that Internet Explorer 5 0 is configured as follows Under the menu Tools Internet Options GeneraL Temporary Internet Files Settings the setting for Check for newer versions of stored pages should be Every visit to the page Netscape 5 0 or above 1 Open Netscape Click Edit and then select Preferences 2 In the Preferences window under Category double click Advanced then select the Proxies option 3 Check Direct connection to the Internet 4 Click the OK button to save the changes ane Accessing the EZ Connect Cable Modem Gateway s Web Management To access the EZ Connect Cable Modem Gateway s web based management screens follow the steps below 3 Launch your web browser NOTE Your computer does not have to be ONLINE to configure the EZ Con
10. The second section is used to configure Access Rules for the Private LAN to the Internet These rules will block services on the private LAN to the Internet mu asad ara TA DN wh FYNN s en cen For convenience each Access Control section includes 2 filtering options Predefined Filtering Customer Defined Filtering Predefined Filtering Access Rule 1 On the Side Navigation bar click on Firewall then select Access Control 2 Under the Predefined Section click on the Add button 3 On the Predefined Filter page select the service that you want to block from the pull down menu Predefined Fiter tove ap baths LA toa 4 Select the LAN IPs that you want this access rule to apply to You can choose to apply this rule to Any IP Address a Single IP Address or a Range of IP Addresses Any IP Address Any choose this option to block all LAN clients You don t need to configure the Start IP or End IP options b Single IP Address Single address choose this option to block a single LAN client Enter the LAN IP address of the PC in the Start IP field C 1 Address Range Address Range choose this option to block a range of LAN clients Enter the starting LAN IP address the Start IP field and the ending LAN IP address of the range you want in the End IP field 5 When your configuration is complete click the Apply button to save your c
11. see TCP IP dialog box to the right 6 Next click on the Gateway tab and verify the Gateway field is blank If there are IP addresses listed in the Gateway section highlight each one and click Remove until the section is empty 7 Click the OK button to close the TCP IP Properties window 8 On the Network Properties Window click the OK button to save these new changes NOTE Windows may ask you for the original Windows installation disk or additional files Check for the files at c windows options cabs or insert your Windows CD ROM into your CD ROM drive and check the correct file location for example D win98 D win9x Assume D is your CD ROM drive 3 Windows may prompt you to restart the PC If so click the Yes button If Windows does not prompt you to restart your computer do so anyways to ensure your settings Configuring Windows 2000 Access your Network settings by clicking Start choose Settings and then select Control Panel 2 Inthe Control Panel locate and double click the Network and Dial up Connections icon 3 Locate and double click the Local Area Connection icon for the Ethernet adapter that is connected to the Gateway When the Status dialog box window opens click the Properties button 4 On the Local Area Connection Properties box verify the box next to Internet Protocol TCP IP is checked Then highlight the Internet Protocol TCP IP and click the Pr
12. you have another IP address configured see section B 2 I am getting an IP Address that starts with 169 254 XXX 10X If you are getting this IP Address then you need to check that you are property connected to the EZ Connect Cable Modem Gateway 25 Confirm that you have a good link tight on the Gateway s port to which this computer is connected If not please try another cable If you have a good link light please open up a DOS window as described in section A 1 and type ipconfig renew without the quotes If you are still unable to get an IP Address from the Gateway reinstall your network adapter If antivirus software is running on your computer disable it before reinstalling the network adapter Please refer to your adapter manual for instructions 3 3 I have another IP Address displayed If you have another IP address listed then the PC may not be configured for a DHCP connection Please refer to Chapter 4 Configure your Computer for information Once you have confirmed your computer is configured for DHCP follow the steps below 1 1 Open a DOS window as described above Type ipconfig release without the quotes 3 Then type ipconfig renew without the quotes Once you are able to get a valid IP address from the Gateway you can now access the web based Administration pages If you still are not getting an IP address from the Gateway please reset the hardware as outlined
13. 0 Configuring Windows Configuring a Macintosh Computer CHAPTER 5 Configuring the EZ Connect Cable Modem Gateway Browser Configuration Disable Proxy Connection Accessing the EZ Connect Cable Modem Gateway Web Management CHAPTER 6 Navigating the Web based Administration Making Configuration Changes System UN NAT Firewall Tools Status APPENDIX A Telnet CLI Information APPENDIX Troubleshooting APPENDIX C Technical Specifications APPENDIX D Compliances APPENDIX E Technical Support CHAPTER 1 Introduction Congratulations on your purchase of the EZ Connect Cable Modem Gateway SMC is proud to provide you with a powerful yet simple communication device for connecting your local area network LAN to the Internet Features and Benefits EZ 3 Click Installation Wizard A new and improved way to install your Gateway Modem In 3 simple clicks you will be connected to the Internet Internet connection to cable modem service via an integrated cable modem port Local network connection via 10 100 Mbps Ethernet ports or 54 Mbps interface 802 11g interoperable with multiple vendors DHCP for dynamic IP configuration and DNS for domain name mapping Firewall with Stateful Packet Inspection client privileges hacker prevention DoS and NAT User definable application sensing tunnel supports applications requiring multiple connections Built in Parental controls allow you to limit certain web sites
14. N IP address is changed then those rules will need to be recreated to reflect the new Private LAN IP network Priva n ie DHCP Server Settings The Gateway s DHCP Server can be turned enabled disabled here Also the DHCP client Lease Time can be adjusted from the default One Week setting The Gateway functions as a DNS proxy by default DNS proxy can be disabled by configuring Primary and Secondary DNS values here which LAN DHCP clients will receive in their lease LAN Sete NAT Network Address Translation NAT allows multiple users at your local ste to access the Internet through a single public IP address Port Forwarding The Gateway supports port forwarding that enables customers to host servers on their LAN You can configure this feature to redirect the external service request to the appropriate internal server and port For example if you are running a WEB server you can configure all traffic on port BD to be redirected to the IP address of the WEB server running on your network 2as To access the Port Forwarding configuration page on the Side Navigation bar click on NAT ink and then click on the Port Forwarding link This Port Forwarding function supports 2 types of Services Predefined Service Customer Defined Service Predefined Service The Predefined Service option has a pull down menu with several popular Service Applications such as HTTP 80 FTP 20 21 and AIM ICQ 5190 To c
15. SE TK RU 45 ports 1 USB 1 1 Type B Connector 1801 115 Access Point Wireless Interface IEEE 802 11g Wireless LAN WPA encryption 64 128 bit WEP encryption Auto data rate of 54 48 36 24 18 12 9 6 Mbps 802 19 and 11 5 5 2 and 1 Mbps 802 115 Cable Nodem Interface DOCSIS 1 1 and 2 0 RFI compliant 64 256QAM auto detection Supports maximum DOCSIS transfer rates Independent resets for downstream and upstream blocks Fragmentation and concatenation enabling Networking IEEE 802 10 compliant bridging DHCP Client and Server DNS Relay ICMP FTP TFTP and Telnet Security Password protected configuration access Stateful Packet Inspection SPI Firewall Network Address Translation NAT Application Level Gateways ALG WPA and WEP encryption Wireless MAC filtering Disable SSID Broadcast Intrusion Detection logging Denial of Service 005 prevention Email Alerts Management Browser based management Indicator Panel Power Green Diagnostics Green Cable Green Traffic Green WLAN Green LAN 1 4 10Mbps Amber 100 Mbps Green USB Green Dimensions 10 5 x 8 x 1 64 Weight 28 Input Power 12V 1 25A Operating Environment Operating Temp OC to 40C 32F to 104F Storage Temp 20C to 70C 4F to 158F Humidity 5 to 85 non condensing Compliances FCC Part 15B Class B FCC Part 68
16. d out the correct port number from the application vendor For example if you are trying to block access to a Peer 2 Peer file sharing application then you should visit that applications web site to see the ports that application uses 7 When your configuration is complete click the Apply button to save your changes and return to the main Access Control page Special Application Some applications such as Internet gaming videoconferencing Internet telephony and others require multiple connections Rules are based on the port or range of ports that the application sends data to the server on destination port When the Gateway sees traffic sent to the configured portis it dynamically allows incoming traffic from the server on any port for the specified time To access the Special Application configuration page on the Side Navigation bar click on Firewall link and then click on the Special Application link enable this option click the Enable Triggering checkbox m To configure a Special Application Rule follow the steps outlined below 1 On the Side Navigation bar click on Firewall then select Special Application 2 Click on the Add button on the Special Application page to access the Trigger Configuration section Enter in the Name that you want to use for this rule A Inthe Type pull down menu select the data traffic type that this rule will apply to The options are TCP UDP
17. e port located in your home When connecting to the CATV port use only manufactured coaxial patch cables with F type connectors at both ends for all connections Note If this modem was NOT installed by your cable provider ISP or is being used to replace another cable modem please contact your Cable Operator to register the SMCBO14 Without registering the modem with your cable operator it will be unable to connect to the cable network system 3 Power on Connect the power adapter to the Gateway Warning Only use the power adapter that was provided with the Gateway using another power adapter may damage your unit and void the warranty CHAPTER 4 Configuring your Computer The information outlined in this chapter will guide you through the configuration for the following Operating Systems Windows 95 98 Windows Me Windows 2000 Windows Apple Macintosh Configuring Windows 95 98 he Access your Network settings by clicking Start choose Settings and then select Control Panel 2 In the Control Panel locate and double click dd the Network icon Ebert 3 Highlight the TCP IP line that has been assigned to your network card on the Configuration tab of the Network properties window see network dialog box to the right 4 Next click the Properties button to view that adapter s TCP IP settings 5 From the TCP IP Properties dialog box click the Obtain an IP address automatically option
18. eful because you don t have to reconfigure your web server to accept traffic on a different port you can do this configuration on the Gateway FIREWALL The Gateway provides a stateful inspection firewall SPI which is designed to protect against Denial of Service DoS attacks Its purpose is to allow a private local area network LAN to be securely connected to the Internet To provide a flexible solution the firewall section has the following features Firewall Enable Disable To access the Security Settings configuration page on the Side Navigation bar click on Firewall link To enable this feature check the Enable Firewall Module checkbox ee Access Control The Access Control section allows the setting of two types of rules enable access to services your public LAN network from the Internet or to block services on the private LAN from accessing the Internet Access Rules can be configured to a specific LAN IP Address or a range of LAN IP Address s To access the Access Control configuration page on the Side Navigation bar click on Firewall Link and then click on the Access Control link To enable this feature check the Enable Access Control checkbox There are 2 sections in that can be configured for Access Control Rules The first section is used to configure the Access Rules for the Public LAN from the Internet These rules will enable services on the public LAN to be accessed by the Internet is
19. el indicators to identify problems Please refer to Chapter 2 Section 2 0 LED Definitions to confirm you have the correct LED status If not then refer to the symptoms and actions outlined below t Power LED is Off Check connections between the Gateway the external power supply and the wall outlet Jf the power indicator does not light when the power cord is plugged in you may have problem with the power outlet power cord or external power supply Mf the unit powers off after running for a while check for loose power connections power losses or surges at the power outlet Ifyou cannot isolate the problem then the external power supply may be defective In this case contact your cable operator for assistance SYMPTOM Diag LED is On ACTION Power Cycle the Gateway Unplug the Gateway wait 5 seconds plug it back into power If the Diag LED is still on reset the hardware as outlined in Chapter 2 and power cycle the Gateway again Mf this does not resolve your problem contact your cable operator for assistance able LED is Off or Flashing Power Cycle the Gateway Unplug the Gateway wait 5 seconds plug it back into power Confirm your cable operator is not having network issues and the network is up and running Jf you cannot isolate the problem contact your cable operator for assistance annot connect using the web browser Confirm that you are using a Java supported browse
20. ess to this specific port from the WAN side This can be configured for 3 different access types Any IP Address Any choose this option to allow access from any public IP address b Single IP Address Single Address choose this option to only allow access from a single public IP address C IP Address Range Address Range choose the option to only allow a range of public IP addresses Set the Start Public Port and End Public Port that this application will use on the WAN Internet side The Gateway will listen for incoming traffic data to its WAN IP on these ports Set the Private Ports that the Gateway will forward this traffic to on the LAN If there is a range of ports enter the starting private port in Private Ports select Enable Port Range checkbox and the Gateway will automatically calculate the end private port The LAN PC server will listen for traffic data on this these ports Below is an example setting for a WEB server on an Internet connection where port BO is blocked from the WAN side but port 8000 is available Name Type Web Server LAN Server 192 168 0 100 Remote IPs allow access to any public IP Public Port 8000 Private Port 80 am With this configuration all HTTP Web TCP traffic on port 8000 from any IP Address from the WAN side will be redirected through the firewall to the Internal Server 192 168 0 100 on port 20 NOTE This configuration is us
21. hanges and return to the main Access Control page Customer Defined Filtering Access Rule Custom 1 On the Side Navigation bar click on Firewall then select Access Control 2 Under the Customer Defined Section click on the Add button i9 3 On the Customer Defined Filter page define a Name for the service application that you want to black Customer Dated stor me a ah TG NOTE The Name is only for reference purposes 4 Then select the protocol type from the pull down menu that they would like to block The options are TCP UDP TCP UDP 5 Select the LAN IPs that you want this access rule to apply to You can choose to apply this rule to Any IP Address a Single IP Address or a Range of IP Addresses Any IP Address Any choose this option to block all LAN clients You don t need to configure the Start IP or End IP options b Single IP Address Single address choose this option to block a single LAN client Enter the LAN IP address of the PC in the Start IP field C 1 Address Range Address Range choose this option to block a range of LAN clients Enter the starting LAN IP address in the start IP feld and the ending LAN IP address of the range you want in the End iP field 6 To complete the configuration enter in the From Port and To Port information will be blocked on the network NOTE Usually every application has its own corresponding port number Users should fin
22. in Chapter 2 and follow the steps outlined in this appendix again Note all configured x settings will be erased IF you still cannot access the Gateway once you have reset it please contact your cable perator for assistance B 4 Pinging the EZ Connect Cable Modem Gateway To verifying Your TCP IP Connection is configured properly and you are able to access the EZ Connect Cable Modem Gateway s web based management screens you can use the Ping command in DOS To access the DOS dialog window please follow the steps below 1 Click Start then choose Run 2 Windows 98 Me users type command and click the OK button Windows 2000 XP users type cmd and click the OK button Atthe prompt type ping 10 1 10 1 After you click enter to execute the PING command you will get some information back below is an outline of the possible return messages Good Connection TT for 192 468 0 1 Sent 4 leceiucd 4 Lost M CU los inate round vip tines jn milii conde ET ee There may be something wrong in your installation procedure Check the following items in sequence 1 Is the Ethernet cable correctly connected between the Gateway and the computer 2 The LAN LED on the Gateway and the Link LED of the network card on your computer must be on 3 TCP IP properly configured on your computer 28 5 Symptom Action Troubleshooting The Gateway can be easily monitored through pan
23. k the Enable Keyword Blocking checkbox to turn URL blocking on 3 Enter in a new keyword or URL address that you want to block in the Kkeyword Domain Name input box 4 Press the Add Keyword button to save this keyword or URL 5 The new keyword or URL address would be listed in the text box below NOTE This list will support 50 Keywords or URLs If you want a PC on your network to bypass these rules you will need to set that PC as an Exempted PC Trusted Host configure this option check the Add Trusted Host option and enter the LAN IP address of the PC that you want to bypass the URL Keyword blocking function with Schedule Rule This feature will block Internet content based on the URL blocking function for PCs on your network based on the day and or time NOTE The URL Keyword blocking feature must be configured to use this schedule rule To access the Schedule Rule configuration page on the Side Navigation bar click on Firewali link and then click on the Schedule Rule link To enable this option click the Enable Schedule Function checkbox To configure Schedule Rules follow the steps outlined below 1 On the Side Navigation bar click on Firewall then select Schedule Rule 2 Inthe Week Day table check the Days that you want to apply URL Keyword Blocking 3 Define the appropriate settings for a schedule rule 4 Click the OK button to approve rule 5 Then click the APPLY button to
24. l of the Gateway Use a paper clip or a pencil tip push the Reset button If the Gateway is having problems connecting to the Internet simply hold down the reset button for less than 2 seconds then release Restore Factory Defaults If rebooting the Gateway does not resolve your issue then you can follow these steps 1 Leave power plugged into the Gateway 2 Locate the reset button on the back panel press and hold button for at least 10 seconds 3 Release reset button CHAPTER 3 Installation The EZ Connect Cable Modem Gateway can be installed any location where you have cable Internet access and your cable Internet service provider has approved the Gateway To confirm you meet these 2 criteria points please contact your cable operator For general installation please follow the guidelines outlined below to best performance Keep the Gateway away from any heating devices Do not place the Gateway in a dusty or wet environment Basic Installation Procedure Connect the LAN You can connect the Gateway to your PC or to a hub or switch Run Ethernet cable from one of the LAN ports on the rear of the Gateway to your computer s network adapter or to another network device You can use either a standard straight through or cross over Ethernet cable since the Gateway incorporates Auto MD MDIK functionality 2 Connect the WAN Connect a coax cable to the port on the back of the Gateway from a cabl
25. nect Cable Modem Gateway 1 In the Address Bar type http 192 168 0 1 Address http 192 168 0 1 3 When the Gateway s Login screen appears enter the default username and password and click the Login button to access the Gateway User Login for use by subscriber USERNAME cusadr PASSWORD password NOTE Usernames and Passwords are case sensitive 4 Once you have logged into the Gateway s web based admin screen you have several options and features which can be configured All features available and how to configure each one is outlined in the next section Chapter 6 Navigating the Web based Administration as CHAPTER 6 Navigating the Web based Administration The EZ Connect Cable Modem Gateway s management interface allows you to configure both basic and advanced features and options Some of these advanced functions include hacker attack detection IP and MAC address filtering intrusion detection port forwarding setup Virtual DMZ hosts as well as other advanced functions Making Configuration Changes Once a configuration change has been made on a page be sure to click the Apply or Next button at the bottom of the page to enable the new setting SYSTEM This section is used to configure the device mode and administration options including passwords and idle timeout setting access the System Settings configuration page on the Side Navigation bar click on System ink
26. onfigure Port Forwarding with a Predefined Service rule follow the steps below 4 Select the Service that you want to have access through the firewall to your LAN from the pull down menu 2 Enter in the LAN Server IP for the LAN PC that is running this service or application You can also configure Remote IPs option to allow access to this specific port from the WAN side This can be configured for 3 different access ty a Any IP Address Any choose this option to allow access from any public IP address b Single IP Address Single Address choose this option to only allow access from a single public IP address P Address Range Address Range choose the option to only allow a range of public IP addresses 4 Click the Apply button to save your changes and return to the Port Forwarding main ES Customer Defined Service Rule Custom The Customer Defined Service section allows you to custom configure a Port Forwarding rule with any Traffic type TCP UDP TCP and UDP Public Port and Private Port customer Deine Service atm ere mbt a 67 configure this custom option follow the steps below 1 Enter in a Description Name for this custom setting Configure the Traffic or Data Type that you want to forward The options are TCP UDP TCPIUDP Set the LAN Server IP of the PC that you want this traffic data redirected to You can also configure Remote IPs option to limit acc
27. operties button Select Obtain an IP address automatically to configure your computer for DHCP Click the button to save this change and close the Properties window 6 Click the OK button again to save these new changes 7 Reboot your PC Configuring Windows XP The following instructions assume you are running Windows XP with the default interface IF you are using the Classic interface where the icons and menus look like previous Windows versions please follow the instructions for Windows 2000 outlined above 1 Access your Network settings by clicking Start choose Control Panel select Network and Internet Connections and then click on the Network Connections icon 2 Locate and double click the Local Area Connection icon for the Ethernet adapter that is connected to the Gateway Next click the Properties button On the Local Area Connection Properties box verify the box next to Internet Protocol TCP IP is checked Then highlight the Internet Protocol TCP IP and click the Properties button 4 Select Obtain an IP address automaticaly to configure your computer for DHCP Click the OK button to save this change and close the Properties window 5 Click the OK button again to save these new changes 10 Reboot your PC Configuring a Macintosh Computer You may find that the instructions here do not exactly match your screen This is because these steps and screen sho
28. r such as Internet Explorer 5 0 above or Netscape Navigator 5 0 or above Disable any firewall or security software that may be running on your PC You will also need to verify that the HTTP Proxy feature of your web browser is disabled Refer to Chapter 5 Configuring the EZ Connect Cable Modem Gateway for more information Check that you have a valid network connection to the Gateway Check the network cabling between the management station and the Gateway orgot or lost the password Contact your cable operator for assistance Internet users can not access my service server hosted on a LAN computer Configure a Port Forwarding rule as described in the NAT section of CHAPTER 6 Contact your cable operator for assistance if you do not have this option available in your login SYMPTOM My VPN VoIP multimedia or other application is not working 29 ACTION Configure a Special application rule as described in the section of CHAPTER Confirm that an Access hor Filtering ru not blocking the port used by the application Refer to the Firewall section of CHAPTER 6 lt Contact your cable operator for assistance if you do not have this option available in your login APPENDIX C Technical Specifications Standards 802 3 10BaseT Ethernet B02 3u 1008aseTX Fast Ethernet WAN Interface Fetype RF Connector LAN Interfaces 4 10BASE T 10DBA
29. save your settings DMZ Host Demilitarized Zone If you have a client PC that cannot run an Internet application properly from behind the firewall then you can open the client up to unrestricted two way Internet access Enter the IP address of a DMZ host to this screen Adding a client to the DNZ Demilitarized Zone may expose your local network to a variety of security risks so only use this option as a last resort To access the DNZ configuration page on the Side Navigation bar click on Firewall link and then click on the DMZ tink enable this option click the Enable DMZ Host checkbox To configure a DI host Enter inthe LAN IP Address of the PC on your network in the input elds 3 The Tools menu allows a user to Reboot the Gateway To reboot the Gateway follow the steps below 4 Click the Apply button 2 Click OK on the confirmation dialog box e 3 The Gateway will reboot NOTE The Reboot will be complete when the power LED stops blinking STATUS The Status screen summarizes important information about the Gateway including WAN LAN Connection status software version and hardware versions and uptime statistics The Network Log shows both firewall and network activity The LAN Client Log shows the clients connected to the Gateway and the type of connection This also shows the IP address assigned to the client and the MAC Address of the client s network adapter
30. ts were created using Nac OS 10 2 Mac OS 7 x and above are all very similar but may not be identical to Mac S 10 2 3 Pull down the Apple Menu Click System Preferences and select Network Make sure that 2 Built in Ethernet is selected in the Show field 3 On the TCP IP tab select Using DHCP in the Configure field 4 Close the TCP IP dialog box CHAPTER 5 Configuring the EZ Connect Cable Modem Gateway After you have configured TCP IP on a client computer use a web browser to configure the EZ Connect Cable Modem Gateway The Gateway can be configured by any Java supported browser including Internet Explorer 5 0 or above or Netscape Navigator 5 0 or above Using the web management interface you can configure the Gateway features and view its settings Before you attempt to log into the Gateway s Web based Administration please verify the following d Your browser is configured properly see below 2 Disable any firewall or security software that may be running 3 Confirm that you have a link LED where your computer is plugged into the Gateway If you don t have a link light try another cable Browser Configuration Confirm your browser is configured for a direct connection to the Internet using the Ethernet Cable that is installed in the computer This is configured through the options preference section of your browser Disable Proxy Connection You will also need to verify that the HTTP Proxy
Download Pdf Manuals
Related Search