Sharp X2 User's Manual
Contents
1. 43 Clearing a cutter jami aan E 44 need 46 Trouble solatiompracedUtes aree esed bg contd a tasca basta dea mtd MO od 46 PD 46 Common operating problefris ou es 51 LCD error T6 55 User tesolvable iis pA Ep FO RE a E 25 Menu Tree cas cepe RA edid dd adt adi adt fadi ue 57 SET menu first level only QR Me 58 SET rnit arii P 59 HEAD MAIN PENANG Enema asa naa ea o ise Denier eode 62 REPLACING BLADE mensae vii asd a ded at e a aides ui 63 x Introduction Getting to know your ColorgrafX X2 The printer s ability to select and print from pre installed media widths coupled with its large ink capacity makes the printer a flexible workgroup printing resource that is easy to use and maintain Feature overview Your ColorgrafX X2 is an easy to use large format color inkjet printer The printer s features include Bi directional printing for maximum print speed High image quality with resolution up to 720 dpi Six color graphics model or four color TECH model inks The six ink colors for the graphics model are black cyan light cyan magenta light magenta and yellow The four ink colors for th2. 9 Operations ba perd rbd d D ed aS aaa ys 12 Operations pan l MACNN APR AMA 12 Entering men mode usc oda cia oae te PUR A Medici aa Rd 12 Men options einer dob debe 13 M NEU 14 Starine OD s qe aod eq e aae Rouen 22 Operating thecutterse EL A EAM cede DM 23 Replace cuttet lade uu saec had haqta qaqa 24 Using the take up roller e ib RR cale sro tob gr ERA 26 Setup the take up assembly Ne 26 Starting the take up u aet tod eost oo e qt aio a code reves ia uda 21 Operating the printer from RIP 27 SUPP MGS 28 Ode 28 eS 28 When nu a a qo ec CRs 28 Introduction ix Replacement progedut es RU Ire eed e pr ede Tied cale e Rege estu 29 Replacement procedures e bcc iie tete du pbi 30 Rep
3. Poor image quality 5 Banding Blurred print Appendix A In Case of Difficulty 5 Using the wrong side of the media Using incorrect media Change the print mode to print in higher mode Perform the adjustment procedure in Media Attribute Magnification Ensure the media is properly installed in the printer Ensure that 720 dpi printing is not performed on media designed for 360 dpi printing or vice versa 51 Common operating problems con t Symptom Potential Problem Suggested Solution Poor image quality con t Contaminated print front surface Contaminated print back surface Dark prints Different colors than expected Light or blank prints 52 Media leading edge is curled The head cleaning mechanism may not have completely cleaned the print heads A dirty or contaminated pinch roller A dirty or contaminated area on the platen The printer might be set for the wrong media The color displayed on the host computer monitor and the print colors are not necessarily the same The RIP processor is sending the printer invalid data The room temperature is out of recommended range The printer may be set to the wrong media setting Determine if the media leading edge is curled If it is curled cut off the curled area The curls might be caused by media wrinkle If you have wrinkled media feed t
4. LONG SET A MAINT INTERVAL gt INIT CUT gt lt MORE gt lt INIT CUT gt YES lt DATE SET gt 2000 01 01 YYYY MM DD A DATE SETS lt CSR gt ENTER gt TIME SET gt TIME SET gt lt MORE gt 12 34 56 HH MM SS lt CSR gt ENTER 3 18 Operations Menu options con t Set mode con t Option Description Parameters SCSI ID Normally set during printer installation and 1 6 should not require resetting The host computer automatically senses the SCSI ID and sets the software in the host computer to the correct ID number The SCSI ID set in the host computer must agree with the SCSI ID set on the printer IF Time Out Determines the amount of time the printer waits OFF 10 30 60 120 SEC for the next command from the host computer before aborting the print job Unit Select Sets the measurement unit Feet Meters Winding The winding direction mode is for the take up OFF IMAGE OUT IMAGE IN Direction roll You can select the direction the roll moves In IMAGE OUT selection the printer rolls the media as the printed side becomes the outer side of the roll SCSI ID 1 SCSI ID gt I F TIME OUT gt amp lt 1 F TIME OUT OFF UNIT SELECT FEET A UNIT SELECTS WINDING DIRECTION gt 6 WINDING DIRECTION ENTER 3 ENTER 3 Operations 19 Menu options con t Set mode con t Option Description Parameter
5. Procedures 1 Ifa void occurs print out the same image again The automatic head cleaning operation occurs before each print operation thus forcing an extra head cleaning cycle 2 Ifthe print still has voids select HEAD MAINTENANCE NORMAL PURGING commands on the printer s operation panel READY MENUS lt HEAD MAINTENANCE gt A HEAD MAINTENANCE gt STRONG PURGING gt CUT gt NORMAL PURGING gt 3 Each time the HEAD MAINTENANCE command is executed the printer s inking system is purged of a small amount of ink 4 Print the image once again If the print still shows voids return to the HEAD MAINTENANCE option however select STRONG PURGING 6 Call your service representative if you cannot correct the print quality 38 Maintaining print quality Head Maintenance con t Test Print You can print the nozzle test pattern through the operation panel This is performed to check for clogged nozzles Procedures Press the Menu mode button Press the button associated with the TEST PRINT option to enter the test print mode MENU A TEST PRINT A NOZZLE TEST TEST PRINT 3 NOZZLE TEST gt W O INFO HEAD MAINTENANCE FRONT lt MORE gt lt ROLL gt PRINT gt Press the button associated with the NOZZLE TEST option Use the arrow buttons to select the FRONT or REAR roll Press the button associated with the PRINT option to execute the print 6 Verify that the adjustment
6. AUTO ADJ FAILURE MEDIA SET ERROR NOT SELECTABLE ON LM HEAD RESET FRONT ROLL REMOVE CURRENT MEDIA SEE USER GUIDE SEE USER GUIDE ER 3A71 ER 2925 ER 3A21 AUTO ADJ FAILURE MEDIA SET ERROR SKEW FRONT ON Y HEAD RESET REAR ROLL RESET ROLL SEE USER GUIDE SEE USER GUIDE SEE USER GUIDE ER 2926 ER 3A22 ER 3A81 CARRIAGE JAM RIGHT MEDIA SET ERROR SKEW REAR RESET MEDIA INCOMPATIBLE MEDIA RESET ROLL SEE USER GUIDE SEE USER GUIDE SEE USER GUIDE ER 3311 ER 3A31 ER 3A82 CARRIAGE JAM LEFT MEDIA SET ERROR JAM1 FRONT ROLL RESET MEDIA INCOMPATIBLE MEDIA REMOVE MEDIA SEE USER GUIDE SEE USER GUIDE SEE USER GUIDE ER 3312 ER 3A32 ER 3B11 SCANNING ERROR MEDIA SET ERROR JAM1 REAR ROLL RESET MEDIA RESET FRONT ROLL REMOVE MEDIA SEE USER GUIDE SEE USER GUIDE SEE USER GUIDE ER 3321 ER 3A41 ER 3B12 55 Error Message Error Message Error Message JAM2 FRONT ROLL REMOVE MEDIA SEE USER GUIDE JAM7 END OF ROLL REMOVE MEDIA SEE USER GUIDE Y INK EMPTY LOAD INK CARTRIDGE REMOVE MEDIA SEE USER GUIDE ER 3B52 LOAD INK CARTRIDGE ER 4633 ER 3B21 ER 3B71 ER 4636 JAM2 REAR ROLL CUTTER BLADE STUCK K INK EMPTY REMOVE MEDIA MOVE BLADE FILLING INK SEE USER GUIDE MANUALLY ER 3B22 SEE USER GUIDE ER 4641 ER 3C11 JAM3 FRONT ROLL TOP COVER OPENED C INK EMPTY REMOVE MEDIA CLOSE THE COVER FILLING INK SEE USER GUIDE ER 3B31 3011 4642 JAM3 REAR ROLL FR
7. iv Compliance information i oe e a aer RC EPOR SERE Or IF FCC Compliance the USA de deuda indo ne eta ER EME Canada u Pete a PRU DR UR AAT UNDIS Conformit cia tea cane naman J sall esalh sia MM NIS vi the USA T vi In C leat tc vi Safety Notes un vii Maintenance a vii Getting to know your ColorgrafX X2 es 1 Feature ON GT VIG aane 1 High speed high quality 1 Ouick drying TAK du ve 2 Media Widths E 3 Media type Sannino arinrin 3 doeet het 4 Printer components s oe age eda se ee a e evo ed ae qa Quad 5 HM 5 one ded 5 Rear WUC WV sec este Sine asin 6 Operation panel dito das tasa cadit d d edd dae
8. MORE Operations Menu options con t Set mode con t Option Description Parameters Roll Select 19 This command selects which of the two media rolls rear or front feeder on the printer is to be used for the next print job Each roll once selected then displays the roll attributes Note Each roll will have separate settings of various values This allows loading media with different characteristics onto the printer and having the printer settings optimized for each media type FRONT BACK Media Type Selects either the front or the rear loaded media type 360 PRESENTATION 720 PRESENTATION WHITE MATTE FILM BACKLIT FILM 360 BACKLIT FILM 720 POLY CLOTH POLY CANVAS PHOTO BASE PAPER REINFORCED 360 PSV 360 LINE ART PAPER Operations A ROLL SELECT ROLL SELECT gt FRONT MEDIA REAR gt 360 SET A MEDIA TYPE REAR 3 MEDIA TYPE FRONT 3 MORE ENTER 3 MEDIA TYPE gt 720 PRESENTATION ENTER gt Menu options con t Set mode con t Option Description Parameters Media Selects the attributes for each roll of media in 360 PRESENTATION Attribute the printer 720 PRESENTATION Note the following media do NOT have the 2 M WAIT CUT option as these media must be cut BACKLIT FILM 720 manually Poly Cloth Poly Canvas Reinforced 360 and PSV 360 Additio
9. Error conditions False error conditions regarding media i e media skew errors carriage jams media jams etc Media loaded improperly Ensure the media is loaded in the roll locators exactly in the appropriate slot Onyx PosterShop 5 0 specific 2 While using PosterShop after sending very first print the window displays An error occurred while initializing printer communication portforjob Would you like to retry or cancel Appendix A In Case of Difficulty SCSI configuration improperly set Click Cancel and OK at the abort print window Go to Tools gt Printer Manager Select the X2 printer and click the Configure button Select the Printer Port tab and click Configure Ensure that the SCSI ID is set to the proper ID number If you don t know quit and restart the computer The ID will be displayed during restart or in the SCSI Select Utility Ensure that the SCSI adapter in Tool gt gt Printer Manager gt gt configure button gt gt Printer Port tab gt gt configure button is correct If you don t know the number try 0 3 until one works If this does not fix the problem quit and restart PosterShop and try again 53 5 2 Print job is return Inappropriate settings Check Print Setup settings aborted template Last Print is the and ensure that the media settings template used if and roll settings correlat
10. OFF using its power switch 2 Ensure that the power cable is firmly connected to the equipment Wait at least 30 seconds Turn the printer ON using its power switch Print a test pattern refer to the Maintaining Print Quality section under Test Print for details on printing a test pattern If the test pattern prints properly the printer is probably working correctly and the difficulty is most likely with the host computer or the interface connection If image quality is still poor perform some or all of the following automatic adjustments Adjustment auto mode Proper adjustment of the ColorgrafX X2 printer is the key to high quality consistent color image output This section covers the details for aligning and registering the print heads Head alignment is automatically performed through the operation panel menu Appendix A In Case of Difficulty 47 Trouble isolation procedures con t Adjustment auto mode con t Procedures 1 Press the MENU button and enter to the MENU mode 2 Use the right and left key to scroll the menu display Select the ADJUSTMENT AUTO display status MENU A ADJUSTMENT AUTO gt 3 Press the button associated with the Adjustment Auto option 4 Press the button associated with EXECUTE bottom button to perform automatic adjustment 5 If you want to correct specific areas scroll through the ADJUSTMENT AUTO options and then press the EXECUTE
11. button The following table describes the various options Option Description MAG SINGLE Magnification correction in the sub scanning direction for 1 pass MAG MULTI Magnification correction in the sub scanning direction for multi pass MAG SINGLE PRESS EXECUTE KEY ADJUSTMENT AUTO MAG SINGLE gt EXECUTE 3 MAG MULTI gt MAG MULTI MORE PRESS EXECUTE KEY EXECUTE gt 48 Appendix A In Case of Difficulty Trouble isolation procedures con t Adjustment auto mode con t Option Description BI DIR DENSITY Optical density correction in the bi directional print mode FIRING TIMING Placement error correction between two HEAD in the main scanning direction PRINT POSITION Correction of the print position ALL All adjustment COLOR SELECT This command selects the ink bottle being adjusted lt BI DIR DENSITY PRESS EXECUTE KEY lt ADJUSTMENT AUTO gt BI DIR DENSITY 3 FIRING TIMING gt EXECUTE gt FIRING TIMING MORE PRESS EXECUTE KEY EXECUTE gt PRINT POSITION PRESS EXECUTE KEY ADJUSTMENT AUTO gt PRINT POSITION gt EXECUTE 3 lt ALL gt lt MORE gt PRESS EXECUTE KEY EXECUTE gt lt ADJUSTMENT AUTO gt COLOR SELECTION 3 COLOR SELECTION A K C M LC LM Y 15 do 1 MORE CSR ENTER gt Appendix A In Case of Difficulty 49 Trouble isolation procedures con t M
12. call for service Appendix B provides a complete operations panel menu tree along with associated descriptions of each option Customer support Service Should you be unable to resolve a problem place a call to your Xerox Engineering Systems service representative Your service representative will assist you in keeping your ColorgrafX X2 operating and if required arrange for a customer service engineer to inspect your ColorgrafX X2 and restore its performance When you call service you will need the machine serial number You can determine the serial number from the label located on the rear of the unit Fill in each item below When you call for service they will request this information Customer account name Customer account number Machine type Machine serial number Purchase date Please call your Xerox Engineering Systems service representative For more information visit the Xerox Engineering Systems web site at http www xes com Supplies To order supplies for the ColorgrafX X2 call your Xerox Engineering Systems representative For more information visit the Xerox Engineering Systems web site at http www xes com Introduction Compliance information Introduction AN FCC Compliance in the USA WARNING This equipment has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart B of Part 15 FCC Rul
13. or a knife 41 Clearing a media jam con t 6 Rewind the media rearward 7 Setthe media again 8 Close the release lever 9 Insert the leading edge of the media to the feeder Refer to Operations Loading and removing media 10 Close the top and front covers The printer will initialize automatically 11 If the jam error message does not clear go to More tips for clearing jam following this section 42 Jam clearance Clearing a media jam con t More tips for clearing media jams 1 Ifthe jam error message does not clear double check the following points 2 Inspect the edge of the media roll to ensure there is no damage 3 Determine if the media is wrinkled on the media roll If yes replace the media roll 4 Ensure the end caps are set properly Refer to Loading and removing media for installation 5 Inspect the media feeders If pieces of media remain in the media path remove them The steps to inspect the media feeders are a Open the printer s top and front covers b Rewind the loaded media c Remove all media rolls from the printer d Grasp the handle of the printer s feed guide unit e Carefully open the feed guide unit as indicated in the illustration to the left Be sure to open the feed guide completely WARNING The feed guide unit can open quickly and fall unexpectedly into your hands Jam clearance 43 Clearing a media jam con t f Ifthe printer
14. supplied products are all direct write specially coated materials that vary in coating structure physical properties such as basis weight and overall product thickness and base material type such as paper fabric film or vinyl These variances not only cause the printer setup for each material to be unique in order to successfully run each material through the printer but also cause the achievable image quality per product to be different The coating layer on each media is different because it must adhere to the individual base material i e thick or porous smooth or woven as well as image in either 360 or 720 dpi print mode Therefore the image quality will vary per media type For example Poly Canvas image quality is not equal to that of Presentation Paper even though both are 360 dpi Your RIP should provide curves that are calibrated specifically for the unique requirements of each media The recommended print media has controlled curling properties optimized for the printer s media transport mechanism Using the recommended media will reduce media jams Minimum down time The ColorgrafX X2 inkjet printer is a self maintaining printer and requires no routine maintenance The printer performs automatic head cleaning during routine use Getting to Know Your ColorgrafX X2 Printer components The following identifies the locations of the ColorgrafX X2 s components Front view The picture to the left identif
15. the interface cables is securely connected to the printer You should also ensure that you re using the proper host computer interface cable 3 Turn the printer s power switch ON Appendix A In Case of Difficulty Trouble isolation procedures con t Computer interface test con t In the SCSI Select utility verify that the printer has the same SCSI ID set as is being addressed In the SCSI Select utility set the transfer rate to Print from the host computer to ensure that all of the elements are connected and working 4 by the host computer 5 10 MB sec and disable disconnect 6 properly T If you are able to print using commands from the host computer the computer printer interface is working properly The problem probably exists elsewhere Contact your service representative for assistance Common operating problems The following are some common operating problems with symptom descriptions and suggested actions Symptom Potential Problem Suggested Solution Cutter does not cut cleanly Replace the cutter Cutter does not operate k Incorrect cutter setting at operation panel k Cutter is stuck k Check the cutter mode If the mode is set to NO CUT set the mode to NORMAL CUT Manually move the cutter to the right Ink Empty is displayed when the ink exists Ensure that the ink cap is fully inserted into the ink bottle
16. without the consent of the copyright or trademark owner The above list is provided for your convenience and assistance but is not all inclusive and no liability is assumed for its completeness or accuracy In case of doubt consult your solicitor Introduction Safety notes Introduction Your system has been designed and tested to meet strict safety requirements These include safety agency examination and approval plus compliance with established environmental standards WARNING Failure to follow the recommendations in this section may result in personal injury or rescinding of the machine operation agreement Maintenance safety Follow all warnings and instructions marked on or supplied with the product Unplug the units from the wall outlet before cleaning the exterior Always use materials specifically designated for the ColorgrafX X2 Use of other materials may result in poor performance and could create a hazardous situation Do not use aerosol cleaners Follow the instructions in this operator guide for the correct cleaning methods Never use supplies or cleaning materials for purposes other than what they were intended Keep all supplies and materials out of the reach of children Do not use the units near water wet locations or outdoors The components of this product are equipped with a three wire grounding type plug i e a plug having a grounding pin This plug will only fit into a grounding t
17. xxx x feet LIFE COUNTER 1 gt LIFE COUNTER 2 39 lt MORE gt lt MORE gt lt REAR ROLL USAGE gt A xxx x feet MORE lt FRONT ROLLUSAGE gt xxx x feet CLEAR gt MORE ENTER 3 REAR ROLL USAGE A feet CLEAR 3 MORE ENTER 3 Operations 21 Starting a print job To successfully start a print job perform the following 1 Visually check that the printer has adequate media available and that the ink bottles have enough ink to complete the print IMPORTANT You must turn the printer on before digital front end This allows the computer to recognize the printer as a SCSI device 2 When starting the printer use the printer s power switch to turn the printer ON The printer will go through an internal self check and media initialization to verify that it is ready to print You will hear the printer s motors operate as each printer component is verified and the media is initialized 3 Check the printer s operation panel LCD to verify that it is online and that there are no error messages displayed READY 4 Verify at the operations panel that the appropriate media types are set Refer to the default display This information MUST match the installed media If this is not the case set the media type for both the front and rear rollers The procedures are as follows R 360 PRES 36 F 720 PRES 54 a To set the media type for the rear roller press th
18. 0sec 30 0sec 7 in 0 1sec interval gt 0 0sec 30 0sec in 0 1sec interval 7 0 50 0 50 in 0 1sec interval M NORMAL CUT NO CUT OFF 60min in 5min interval Note the following media do NOT have the WAIT CUT option as these media must be cut manually Poly Cloth Poly Canvas Reinforced 360 and PSV 360 Additionally CUT MODE is visible for these media but is automatically disabled and cannot be changed Appendix B Menu Tree 59 SET menu detailed con t SET A MAINT INTERVAL 3 INIT gt A DATE SETS TIME SETS 4 A SCSI ID 39 I F TIME OUT gt MORE A UNIT SELECTS WINDING DIRECTION gt 4 60 lt MAINT INTERVAL LONG INIT CUT YES lt DATE SET gt 2000 01 01 YYYYIMM DD CSR ENTER 3 TIME SET 12 34 56 HH MM SS CSR ENTER 3 SCSI ID 1 lt TIME OUT OFF UNIT SELECT FEET ENTER 3 WINDING DIRECTION OPTIONS LONG MIDDLE SHORT NONE YES NO OFF 10sec 30sec 60sec 120sec Feet m OFF IMAGE OUT IMAGE IN Appendix B Menu Tree SET menu detailed con t v SET A AUTO CAP gt A FEED CORRECTION gt SET MORE A MEDIA FLATTENING gt LANGUAGE 3 MORE TEST PRINT menu A v TEST PRINT A NOZZLE TEST gt To Head Maintenance menu Appe
19. 1 1 1 lt CSR gt ENTER gt OPTIONS No options automatically executes when either STRONG or NORMAL is selected No further options Appendix B Menu Tree REPLACING BLADE menu From Adjustment Auto menu OPTIONS REPLACING BLADE A No further options MOVE TO THE CENTER 3 LIFE COUNTER menu A FRONT ROLL USAGE LIFE COUNTER gt A 5 xxx x feet LIFE COUNTER 1 gt LIFE COUNTER 2 gt lt MORE gt lt REAR ROLL USAGE gt xxx x feet lt FRONT ROLL USAGE gt xxx x feet CLEAR gt MORE ENTER 3 REAR ROLL USAGE A xxx x feet CLEAR 3 MORE ENTER gt v To SET menu Appendix B Menu Tree 63
20. 11 279 mm 8 Setthe right end cap at the position matching the media width The front guides are freely rotating support rollers 9 Rotate the media end cap to unroll 3 to 4 inches of media from the roll 10 Insert the leading edge into the feeder s media input Caution Media rolls particularly the larger widths are heavy and awkward to handle Ask for assistance when installing these media rolls to avoid personal injury damage to the printer or damage to the media Supplies 33 Loading and removing media con t Loading media in the printer con t 13 11 Rotate the feed roller knob toward you Continue to forward the media until you hear a beep from the printer The printer will sense the new media s leading edge Ensure that there is even tension and no wrinkles on the media Close the printer s top cover The printer will start initializing and you should hear activity as it checks and positions the newly loaded media roll After completing its self test the printer will forward some of the newly loaded media through the print path and then cut it This assures that the media has a clean cut leading edge when printing Examine the cut edge of the media to verify that the cutter is properly set and is cutting the media cleanly If it is not a clean cut change the printer s cutter setting to match the media type Refer to the Operations chapter as described in Media type 14 E
21. 21 Copying other items may be prohibited If you have any questions seek legal advice In Canada Parliament by statute has forbidden the copying of the following subjects under certain circumstances Penalties of fines or imprisonment may be imposed on those guilty of making such copies Current bank notes or current money Obligations or securities of a government or bank Exchequer bill paper or revenue paper The public seal of Canada or of a province or the seal of a public body or authority in Canada or of a court of law Proclamations orders regulations or appointments or notices thereof with intent to falsely cause same to purport to have been printed by the Queen s Printer for Canada or the equivalent printer for a province Marks brands seals wrappers or designs used by or on behalf of the Government of Canada or of a province the government of a state other than Canada or a department board commission or agency established by the Government of Canada or a province or a government of a state other than Canada Impressed or adhesive stamps used for the purpose of revenue by the Government of Canada or a province or the government of a state other than Canada Documents registers or records kept by public officials charged with the duty of making or issuing certified copies thereof where the copy falsely purports to be a certified copy thereof Copyright material or trademarks of any manner or kind
22. AGNIFICATION 0 00 CLEAR gt 50 Magnification adjustment mode The vertical media movement between carriage head passes is governed by the number of cycles of the media transport system s forward motor This enables fine tuning the amount of media vertical movement associated with each pass of the print heads preventing a void between the inked areas laid down with each print head pass Control panel menu item The vertical magnification adjustment is set independently for each of the different media rolls that can be used with the printer Media type mode selects the magnification parameter that is appropriate to the media selected However you can select and change the values for the installed media In this case you must verify the selected value by trial and error printing with your media for optimum results The value entered can be any value between 0 50 and 0 50 0 01 intervals Set the value and print your patterns to find the most appropriate value for your media For more detailed procedures refer to the Operations Panel Menu section Media Attribute Note Adjusting magnification is only recommended to fine tune an image A setting change can affect other modes for different images and different media type True size proportions can be compromised Computer interface test Use the following procedure to check the computer interface 1 Turn the printer power switch OFF 2 Ensure that
23. ING BLADE 3 A LIFE COUNTER 3 Appendix B Menu Tree 57 SET menu first level only From SET ROLL SELECT 3 SET A MEDIA TYPE REAR 3 MEDIA TYPE FRONT 3 MORE SET A MEDIA ATTRIBUTE 3 POWER SAVE 3 MORE SET A MAINT INTERVAL 3 INIT CUT gt MORE A DATE SET gt TIME SET gt MORE A SCSI ID gt I F TIME OUTS lt MORE gt 58 lt SET gt UNIT SELECTS WINDING DIRECTIONS MORE A AUTO CAP 3 REWIND DELAY MORE SET A FEED CORRECTION 3 INTER PAGE GAP 3 MORE A LANGUAGE Appendix B Menu Tree SET menu detailed A ROLL SELECT 3 SET A MEDIA TYPE REAR 3 MEDIA TYPE FRONT 3 MORE SET A MEDIA ATTRIBUTE POWER SAVE 3 MORE ROLL SELECT FRONT ENTER 3 MEDIA gt 360 PRESENTATION ENTER 3 MEDIA FRONT gt 720 PRESENTATION ENTER 3 MEDIA ATTRIBUTE 860 PRESENTATION 720 PRESENTATION MORE MORE cycles through all available media 360 PRESENTATION WAIT CARRIAGE WAIT CUT MORE 360 PRESENTATION MAGNIFICATION CUT MODE MORE POWER SAVE OFF ENTER gt OPTIONS FRONT BACK 360 PRESENTATION 720 PRESENTATION WHITE MATTE FILM BACKLIT FILM 360 BACKLIT FILM 720 POLY CLOTH POLY CANVAS PHOTO BASE REINFORCED 360 PSV 360 LINE ART PAPER 0
24. ONT COVER M INK EMPTY REMOVE MEDIA OPENED FILLING INK SEE USER GUIDE CLOSE THE COVER ER 3B32 ER 4643 ER 3D12 JAM4 FRONT ROLL WASTE BOTTLE FULL LC INK EMPTY REMOVE MEDIA NOT INSTALLED FILLING INK SEE USER GUIDE SEE USER GUIDE ER 3B41 ER 4621 ER 4644 JAM4 REAR ROLL K INK EMPTY LM INK EMPTY REMOVE MEDIA LOAD INK CARTRIDGE FILLING INK SEE USER GUIDE ER 3B42 ER 4631 ER 4645 JAM5 FRONT ROLL C INK EMPTY Y INK EMPTY REMOVE MEDIA LOAD INK CARTRIDGE FILLING INK SEE USER GUIDE ER 3B51 ER 4632 ER 4646 5 REAR ROLL M INK EMPTY 8 TAKE UP ROLL RE ROLL MEDIA PRESS TO RESET ER 4B11 6 FRONT ROLL REMOVE MEDIA SEE USER GUIDE ER 3B61 LC INK EMPTY LOAD INK CARTRIDGE ER 4634 SCSI ERROR SEE USER GUIDE ER 1271 JAM6 REAR ROLL REMOVE MEDIA SEE USER GUIDE ER 3B62 LM INK EMPTY LOAD INK CARTRIDGE ER 4635 56 Appendix A In Case of Difficulty READY READY MENU 3 HEAD MAINTENANCE 3 RWD ALL 3 CUT gt R 360 PRES 36 gt gt F 720 PRES 54 gt MORE FWD gt From From MENU HEAD MAINTENANCE lt HEAD MAINTENANCE gt A STRONG PURGING gt NORMAL PURGING gt lt MENU gt From TEST PRINT gt CUT HEAD MAINTENANCE 3 Cuts the media lt MORE gt No further options lt MENU gt A ADJUSTMENT AUTO 3 MORE MENU A REPLAC
25. X2 TECH X2 Graphic Printer User Guide 701P36677 February 2001 EI XEROX ENGINEERING SYSTEMS Introduction This Introduction overviews the ColorgrafX X2 Additionally this chapter provides information on how to use this guide as well as the location of information you will need to operate maintain and service the ColorgrafX X2 Welcome to the ColorgrafX X2 Congratulations on acquiring your new ColorgrafX X2 Xerox Engineering Systems XES looks forward to helping you increase your organizational productivity through full XES support with the ColorGrafX hardware software supplies and Service Your ColorgrafX X2 is a flexible high speed six color graphics model or four color TECH model inkjet printer with piezo head technology The printer produces vivid near photographic quality prints Its two media input rolls automatic cutter extra large ink capacity and heavy duty design make this production printer ideal for high volume print production The compact footprint quiet printing auto alignment auto cleaning and permanent heads no more replacing cartridges in the middle of a print operation also make this printer ideal for the in house corporate graphics environment About this guide This user guide contains information you need to operate and maintain the ColorgrafX X2 safely and efficiently Please read this guide carefully Always refer to this user guide if a problem occurs during the
26. and uni directional 720 dpi mode Highest Quality Feature overview con t Quick drying Ink X2 Inks are pigmented oil based and designed specifically for use with X2 printers and supplies These inks are formulated to be smudge resistant and instant drying The color gamut is based on the SWOP Standard Web Offset Printing standards for press quality color graphics versatility and easy color calibration The inks do not require any special drying time after printing 6 color printing adds two tonal inks Light Cyan and Light Magenta to the typical suite of 4 color process printing Cyan Magenta Yellow and Black It helps reduce the gradient perception between dithered process color shifts or smooths out blended areas of an image by introducing lighter tones of the colors that construct the blend For example skin tones appear more true because the color of the dots that create the image on paper are not as dark from one percentage to the next Because the X2 inks are almost instantly dry when printed images can be laminated immediately However X2 prints are NOT waterproof That is they CANNOT be submerged in water or subjected to running water Finishing guidelines for outdoor durability i e prints must be encapsulated must be followed when constructing a print for outdoor use Refer to your ColorgrafX X2 Inkjet Graphics Applications Guide for specific application requirements Caution ColorgrafX authorized
27. can select printing options Button 2 the second button is used to completely rewind the media Current selected media will be rewound automatically to the start feed position e Button 3 the third button rewinds the media as long as the button is pressed Current selected media will be rewound e Button 4 the fourth button moves the media forward Current selected media will be fed 3 The third display accessed using the left arrow from the default display has the following functionality e Button 1 the top button on the right side of the LCD Button 1 provides the Menu button Pressing the Menu button shifts the printer to menu mode from which you can select printing options e Button 2 the second button accesses the head maintenance options Note Head maintenance options can be accessed from MENU mode as well Button 3 the third button is used to cut the media e Button 4 the fourth button has no functionality directly from this display Note By using the left and right arrow buttons the multiple menus at any level can be cyclically accessed Operations Your ColorgrafX X2 inkjet printer is optimized for easy automatic print production requiring minimum attention by an operator This chapter describes the procedures to 1 Use the operation panel 2 Start a print job 3 Operate the cutter 4 Operate the take up roller Operations panel menu Procedures 12 IMPORTANT At the
28. d emerges out the exit chute guide the media over or under the take up roll and tape it to the roll Monitor the media until it has rolled once around the take up roll From this point on the media will wind up automatically Operating the printer from RIP software Instructions for operating the printer using the host computer s digital front end DFE program are covered in associated DFE software manuals or release notes Operations 27 Supplies This section describes the simple procedures for ink and media replacement Additionally how to properly handle and store these supplies is addressed to ensure maximum print quality Replacing ink bottles Precautions The following precautions must be strictly enforced when handling inks not drink drop into eyes or spill onto your skin Keep the ink out of reach of children The ink can cause difficulty in breathing and damage your eyes WARNING Combustible Keep ink away from open flames Do 1 Use rubber gloves when replacing the ink bottle 2 Dispose of the empty bottle and gloves in a plastic bag 3 Dispose of the ink bottles in accordance with local and federal regulations When to replace ink bottle 1 The printer has a separate bottle each 0 5 or 0 25 liters for each color The ink bottle should be replaced when either 2 The ink bottle is empty The ink is too old as indicated on the expiration date which is printed on the bottle Expired i
29. e If another template is not it constantly seems to default specified when an image file to the incorrect roll with each is opened file that you open and print apply a different template Incompleted print job Job size is larger than 1GB If possible reduce image message stating seek size PosterShop cannot to a tile print jobs that are larger than 1 GB 54 Appendix A In Case of Difficulty LCD error messages When the printer detects an error during use it displays an error message on the printer s operations panel that is the LCD User resolvable The user can resolve these errors Each message box contains the error type suggested action and the error number Appendix A In Case of Difficulty Error Message Error Message Error Message AUTO ADJ FAILURE SCANNING ERROR MEDIA SET ERROR ON K HEAD RESET MEDIA RESET REAR ROLL SEE USER GUIDE SEE USER GUIDE SEE USER GUIDE ER 2921 ER 3322 ER 3A42 AUTO ADJ FAILURE SCANNING ERROR SKEW FRONT ON C HEAD RESET MEDIA RESET ROLL SEE USER GUIDE SEE USER GUIDE SEE USER GUIDE ER 2922 ER 3331 ER 3A51 AUTO ADJ FAILURE SCANNING ERROR SKEW REAR ON M HEAD RESET MEDIA RESET ROLL SEE USER GUIDE SEE USER GUIDE SEE USER GUIDE ER 2923 ER 3332 ER 3A52 AUTO ADJ FAILURE RELEASE LEVER EMPTY ROLL ON LC HEAD OPENED CLOSE THE LOAD MEDIA SEE USER GUIDE LEVER SEE USER GUIDE ER 2924 ER 3A61
30. e TECH model are black cyan magenta and yellow The inks are UV resistant water resistant and dry quickly so prints are ready to be handled as soon they are printed High capacity ink bottles 0 5 or 0 25 liter for sustained high volume printing The 54 model holds two user selectable media roll width sizes 54 42 36 23 4 The 36 model holds two user selectable media width sizes 36 23 4 and 11 Wide variety of available media Self cleaning design requires minimum maintenance down time High speed high quality printing The printer has a wide inkjet printing head for each of the six ink colors black cyan light cyan magenta light magenta and yellow Combined with the printer s accurate bi directional print capability the ColorgrafX X2 can produce high quality prints in full color at speeds up to 622 sq ft 57 8 sq m per hour The speed is based on print mode used Available modes are Getting to Know Your ColorgrafX X2 One pass bi and uni directional 360 dpi mode Fastest One pass bi and uni directional 3 black 360 dpi mode TECH model Two pass bi and uni directional 360 dpi mode Four pass bi and uni directional 360 dpi mode Eight pass bi and uni directional 360 dpi mode Sixteen pass bi and uni directional 360 dpi mode Two pass bi and uni directional 720 dpi mode Four pass bi and uni directional 720 dpi mode Eight pass bi and uni directional 720 dpi mode Sixteen pass bi
31. e MENU button the SET button and then use the arrow button to scroll to MEDIA TYPE REAR b Press the button associated with either the or until the media type installed on the rear roller is displayed and then press the ENTER button This will return you SET to the SET menu MEDIA TYPE REAR 3 c To set the media type for the front roller use the arrow MEDIA TYPE FRONT 3 button to scroll to MEDIA TYPE FRONT MORE 3 d Press the button associated with either the or until the media type installed on the front roller is displayed and then press the ENTER button 5 Verify that the printer software in the host computer is operating and verify that the interface between the host computer and the printer is working no error messages on the host computer 6 Using a print file in a format that your printer software can process make any needed modifications to the print After verifying that there is a roll of media on the printer of the type and width you need send the print to the printer Note Do not open any of the printer s covers while the printer is operating If a cover is opened the printer immediately stops printing The job in progress will be terminated when the cover is closed again 22 Operations Operating the cutter Operations The cutter can automatically cut the media from the roll to the selected print size after printing is completed The cutter then stops at the l
32. ection language etc TEST PRINT Prints the nozzle test pattern for printer diagnostics HEAD MAINTENANCE Carries out print head maintenance such as purging and wiping print heads ADJUSTMENT AUTO Sets the adjustment parameters for the printer REPLACING BLADE Moves the cutter unit to the center position in order to replace the cutter blade LIFE COUNTER Provides feedback on usage in feet meters The SET REPLACING BLADE and LIFE COUNTER options are described in this section HEAD MAINTENANCE is addressed in the Maintaining Print Quality section TEST PRINT and ADJUSTMENT AUTO are addressed in Appendix A In Case of Difficulty Operations 13 Set mode The SET mode lets you select a media roll set the media type set the media roll s attributes set date and time set SCSI interface ID and time out set rewind delay and set the winding direction for the 14 Take Up Roller ROLL SELECT 3 SET A MEDIA TYPE REAR 3 MEDIA TYPE FRONT 3 MORE SET A MEDIA ATTRIBUTE 3 POWER SAVE 3 MORE SET A MAINT INTERVAL gt INIT lt MORE gt A DATE SET gt TIME SET gt MORE A SCSI ID gt I F TIME OUTS lt MORE gt lt SET gt UNIT SELECTS WINDING DIRECTIONS MORE A AUTO CAP 3 REWIND DELAY gt lt MORE gt lt SET gt A FEED CORRECTION 3 INTER PAGE GAP 3 MORE SET A MEDIA FLATTENING LANGUAGE 3
33. ed to make each print Media pinch rollers These rollers are the main media transport rollers in the printer The media Pinch roller is driven through a worm gear connected to a precision stepper motor Vacuum fans Six vacuum fans behind the vacuum platen provide the vacuum that holds the media in place on the platen Vacuum platen The vacuum platen is a flat surface that holds the media against its surface using vacuum pressure Media held by the vacuum platen presents a flat unmoving precision aligned surface to the printer heads while ink is being applied Print heads The print heads move across the surface of the media depositing ink as required driven by the carriage motor and carriage belt Cutter After a print is completed the cutter separates the print from the media roll completing the print cycle Media exit roller The exit roller has a series of star wheels and exit rollers that gently move the finished print out of the printer Printer components con t Media transport con t 8 Getting to Know Your ColorgrafX X2 Printer components con t Operation panel The printer s operation panel is used to control the printer Note The operation panel can over ride a print job J being received from a remote computer Always check that there is not a job in progress before assuming control of the printer using the operation panel The operatio
34. edia type and size as well as provides an illustration of approximate usage Note The media type and size MUST be set at the operation panel and the media must be installed before setting further options Also note that the illustration to the right is what will appear if 360 Presentation Paper is set on the rear roll and 720 Presentation Paper on the front roll This display has the following functionality e Button 1 the top button on the right side of the LCD Button 1 provides the Menu button Pressing the Menu button shifts the printer to menu mode from which you can select printing options e Button 2 the 2nd button on the right side of the LCD is not used for this display e Button 3 the 3 button on the right side of the LCD This button is used to change the front media type e Button 4 the 4th button on the right side of the LCD This button is used to change the rear media type 2 The second display accessed using the right arrow from the default display has the following functionality 10 Getting to Know Your ColorgrafX X2 Printer components con t MENU gt RWD ALL RWD gt MORE FWD gt READY HEAD MAINTENANCE CUT gt lt MORE gt Getting to Know Your ColorgrafX X2 Operations panel con t e Button 1 the top button on the right side of the LCD provides the Menu button Pressing the Menu button shifts the printer to menu mode from which you
35. eft rest position after the cut is completed If the cutter stops without completing the cut cycle due to a media jam e g the printer being turned off or a power failure turn off the printer using its power switch After correcting the source of the problem turn on the printer s power switch The cutter will return to the left position Note The cutter has been designed to last the life of the printer However the cutter blade is replaceable If you have problems with the cutter replace the cutter blade Directions to replace the blade follow this section Caution Do not pull the media while the cutter is cutting You may damage the cutter or the print There are two cut modes available 1 Normal cut mode 2 Nocut mode Normal weight coated media or film can be cut using the normal cut mode When heavy media or film cannot be cut with the normal mode select the No Cut mode In the No Cut mode after printing is finished and the media is forwarded the operator then cuts manually using a knife or scissors The printer halts and waits for the next operation To avoid injury the print job will not start if the printer s cover is open even if data is sent to the printer Use the manual no cut mode whenever the media cannot be cut in the normal cut mode The operator can then manually cut the print using an appropriate cutting tool 23 Operating the cutter con t Replacing cutter blade The procedures to replace
36. es This equipment generates uses and can radiate radio frequency energy and if it is not installed and used in accordance with the instruction guide may cause interference to radio communications These limits are designed to provide reasonable protection against such interference when operated in a commercial environment Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever measures may be required to correct the interference EME Compliance in Canada This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the radio interference regulations of the Canadian Department of Communications Conformit EEM Cet appareil num rique est conforme aux limites d mission de bruits radio lectriques pour les appareils de classe A stipul es dans le R glement sur le brouillage radio lectrique du Minist re des Communications du Canada It s illegal In the USA It is against U S law to reproduce copyrighted material without the permission of the copyright owner unless the copying falls within the Fair Use library reproduction rights of the copyright law Further information on these U S provisions may be obtained from the Copyright Office Library of Congress Washington D C 20550 or telephone the Copyright Office at 202 707 9100 and ask for circular
37. has residual pieces of media clear the pieces of media 9 Ifthe printer has a sticky substance such as glue clean the media path with alcohol and cleaning paper h If after performing the stated clearing activities you still receive an error message indicating a jam contact your service representative Clearing a cutter jam Procedures When a cutter jam occurs typically the cutter unit blade is stuck 1 Follow the procedure clearing a media jam Be sure to prevent the print head from contacting the media 44 Jam clearance Jam clearance 2 Carefully remove the jammed media from the cutter unit 3 If the jam occurred before the media was ejected from the media exit pull out the media for easy cutting Cut the media with scissors or a knife Ensure the media roll is undamaged If so replace the media roll Verify that the Cut Mode is set as desired If the cutter blade is damaged replace the blade Further jams will occur as long as a damaged blade is being used e If after replacing the cutter blade you still receive an error message indicating a jam contact your service representative 45 In case of difficulty Overview If you suspect your printer is not working properly or you are experiencing poor quality output follow the procedures in this chapter to isolate the cause then follow the suggestions to correct the problem First check for an error message on the pri
38. he media until the wrinkles disappear then cut the media Clean the heads using the Head Maintenance procedure Clean the pinch roller Clean the platen Ensure that 720 dpi printing is not being performed on 360 dpi media Ensure both the monitor and printer are calibrated Check the RIP software to ensure it is producing valid data Adjust the room temperature to be in the range between 60 15 to 85 30 preferably 72 23 and let the equipment stabilize at the new room temperature Ensure that 360 dpi printing is not being performed on 720 dpi media Appendix A In Case of Difficulty Symptom Potential Problem Suggested Solution Poor image quality con t Vertical lines are not straight 5 the correction in the main scanning direction Error in the timing adjustment Adjust the main scanning direction using Adjustment Auto Mode Voids or contamination 2 KS The head cleaning mechanism might not have thoroughly cleaned the print heads during normal print cycles Perform the print head cleaning procedure Head Maintenance Printer does not start printing There is a poor interface wiring connection between the printer and the host computer Check the interface wiring and repair if necessary Perform the Computer interface test described in this section and make any changes required
39. holder to the center and properly install the cutter blade as specified in step 10b The operation panel displays Close the covers Close them The final message is Done Press key This will put the printer in READY status 25 Using the take up roller Setup the take up assembly The procedures to set up the take up roller Procedures 1 Adjust the position of TAKE UP ROLLER HOLDER for the roll size Perform this action on both the left and right sides 2 Loosen the thumbscrew and slide the TAKE UP ROLLER HOLDER to the desirable position then secure the thumb screw 26 Operations Using the take up roller con t Setup the take up assembly con t Printing surface 3 4 1 Set the FLANGE on the plastic roller bearing on the right side Set the left FLANGE on the plastic roller bearing If you need to adjust the length do steps 1 and 2 again Note that the end caps for the take up roller are black versus the green caps for the media roller Use these for optimum performance At the operations panel enable the take up roll a Press the Menu button top button to enter menu mode b Press the button associated with the Set menu option c Press the left arrow button 4 times to display the Winding direction option d Setto the desired direction Image In or Image Out Starting the take up roller When the printed media passes completely over the platen an
40. ies the location of the ColorgrafX X2 s main components as viewed with the front covers open 1 Top cover Media feeding area Media set guide Feed roller knob 2 3 4 5 Release lever 6 Operation panel 7 Front cover 8 Media exit take up roller standard on 54 model optional on 36 model 9 Stand Right side view The components located to the right of the printer are the 1 Ink bottle holder 2 Waste ink bottle tray Getting to Know Your ColorgrafX X2 Printer Components con t Rear view The power connection circuit breaker and on off Switch are located at the rear of the printer 1 Power connector 2 Circuit breaker 3 Power switch 4 SCSI port interface connection Printer Rear View SSS SCSI port interface connection 6 Getting to Know Your ColorgrafX X2 Printer components con t Media transport To thoroughly know your printer you need to know how the print passes through the printer Refer to the illustration on the next page The process is as follows 1 2 e e 24 Getting to Know Your ColorgrafX X2 Media roll The media roll is mounted in the printer Media feed roller The media feed roller pulls the media from the media roll It is driven through a clutch which couples to the timing belt driven by the Pinch roller drive motor The clutch and its associated electronics allow the printer to select which media roll is us
41. inks media or other supplies are designed and quality tested to assure optimum performance from your X2 printer Other materials may not produce the same quality product and may in some cases cause service problems or damage to your unit IMPORTANT NOTE Such damage will void the warranty and may require additional service cost Getting to Know Your ColorgrafX X2 Feature overview con t Getting to Know Your ColorgrafX X2 Media widths The printer holds one of each of the following width media rolls for each roll location e 54 inches 1390 mm 54 only e 50 inches 1270 mm 54 only e 42 inches 1066 mm 54 only e 36 inches 914 mm e 234 inches 594 mm e 11 inches 297 mm 36 only When two media sizes are installed in the printer two size graphics can be printed without having to physically replace and re install the media rolls Media types The printer can use a variety of media optimized for different purposes These include Paper Presentation 360 dpi Paper Presentation 720 dpi Paper Reinforced 360 dpi Paper Line Art 360 dpi Paper Photo base 360 dpi Film White Matte 360 dpi Backlit Film 360 and 720 dpi Pressure Sensitive Vinyl PSV 360 Cloth Polyester 360 dpi e Canvas Polyester 360 dpi Refer to your ColorgrafX X2 Inkjet Graphics Applications Guide for a description of each media type and available widths Feature overview con t X2
42. lacing the waste ink Dot dad p ecd a ed en aad 30 IPSC ALU LOI era C 30 When to replace the waste ink 31 Replacement Procedures 31 Loading and removing media gode I WE Roles 32 SODDOL Cd osuere erai ceo 32 Loading media in the DEDBE ed aedes ed aad tear eet ua queas 32 When to replace mediae reri uu Qu eae s e E e KO er a 35 Removing eaae 35 Supply Storage E iade etus 36 Tak 36 37 Maintaining print quality 38 COM CTTW sh q dc 38 Head Maintenance e c 38 P 38 Manual maintenance BEODOSS 24205592 een Riad sto tein ua vade RR RENI 38 Test 39 Janice deal e C a uu p aaa 40 Clearing d medi odii id etui asia 40 uu oi ss 40 More tips for clearing media
43. low Caution If the printer continues to run without detecting the change in the waste ink bottle s weight the waste ink bottle could overflow and contaminate the printer and floor Replacement procedures The steps to replace waste ink bottle are Procedures 1 Locate the waste ink bottle on the right rear side of the printer 2 Pick up the waste ink bottle and tilt it to remove the bottle from the waste ink bottle tray 3 Place the waste ink bottle into the disposable plastic bag 3 Properly dispose of the used waste ink bottle 4 Set the new waste ink bottle on the waste ink bottle tray Ensure that the bottle is properly seated on the tray before continuing Supplies 31 Loading and removing media Procedures Supported media The ColorgrafX X2 printer can print on a variety of media including paper films vinyl and other special media The list of available media changes to meet customer requirements so check with your sales representative to determine what media is currently available and in what roll sizes Caution Using media other than the recommended media can cause media jams blurred images or printer failure The printer can hold two large rolls of media with either the same or different sizes Refer to the ColorgrafX X2 Inkjet Graphics Applications Guide to acquire a list of sizes by media type Loading media in the printer The following procedure outlines the process t
44. n panel includes the e LCD display The LCD display shows the current status of the printer Menu items parameters or error messages are displayed on the 20 characters x 4 rows LCD Liquid Crystal Display e Power LED the top LED on the left side of the LCD display When the printer is turned on the green LED is lit and is dark when the printer is off e Ready LED the second LED from the top When the printer is ready the green LED is lit and is dark when the printer is not ready e Error LED the third LED from the top When the printer is in error status the red LED is lit and the printer stops e Warning LED the bottom LED on the left side of the LCD display When the printer is in warning status the red LED is lit 2 Note LEDs 3 4 also used to indicate low media status If the media roll contains 2096 or less media the associated LED will flash e right and left arrow buttons located at the bottom of the operation panel They are used to select menu options within a menu level Getting to Know Your ColorgrafX X2 9 Printer components con t Operations panel con t READY MENU The ColorgrafX X2 has three top level menus and four if the Color Direct option is installed The button functionality is indicated by the display R 360 PRES 36 gt 1 The default display which is initially displayed F 720 PRES 54 identifies the installed m
45. nally CUT MODE is 2 visible for these media but is automatically 2 APER disabled and cannot be changed REINFORCED 360 PSV 360 LINE ART PAPER A MEDIA ATTRIBUTE A MEDIA ATTRIBUTE gt 860 PRESENTATION POWER SAVE 3 720 PRESENTATION 2 MORE MORE MORE cycles through WAIT CARRIAGE gt all available media 0 0 sec 360 PRESENTATION 4 WAIT CARRIAGE gt WAIT CUT gt WAIT CUT MORE 0 0 sec MAGNIFICATION 0 00 96 360 PRESENTATION A MAGNIFICATION gt CUT MODE gt CUT MODE MORE NORMAL CUT ENTER 3 16 Operations Menu options con t Set mode con t The following describes the attribute available for each media Option Description Parameters Wait Carriage The Wait Carriage attribute determines the time delay in seconds that the printer waits between passes to allow the ink to be absorbed by the media 0 30 seconds in 0 1 second intervals Wait Cut The Wait Cut attribute determines the amount of time in seconds the printer waits after the last pass before performing the cut operation This allows time to let the print image stabilize to avoid possible smearing before cutting the print from roll 0 30 seconds in 1 second intervals Magnification The vertical movement of media between passes of the carriage head is governed by the number of cycles of the media transport sy
46. ndix B Menu Tree REWIND DELAY gt 4 INTER PAGE GAP gt 4 INTER PAGE 1INCH AUTO CAP OFF lt REWIND DELAY gt OFF ENTER gt lt FEED CORRECTION gt A NOT EXECUTE ENTER gt ENTER 3 MEDIA FLATTENING gt A NONE ENTER gt lt LANGUAGE gt ENGLISH ENTER gt lt NOZZLE TEST gt WIO INFO FRONT ROLL PRINT gt ROLL cycles between FRONT amp BACK OPTIONS OFF 1 min 60 min EXECUTE NON EXECUTE UNCONTROLLED 0 12 1 inch interval LONG MIDDLE SHORT NONE ENGLISH GERMAN FRENCH PORTUGUESE SPANISH ITALIAN JAPANESE W O INFO WITH INFO 61 HEAD MAINTENANCE menu From Test Print menu HEAD MAINTENANCE STRONG PURGING NORMAL PURGING gt ADJUSTMENT AUTO menu A v ADJUSTMENT AUTO A MAG SINGLE 3 MAG MULTI gt MORE ADJUSTMENT AUTO A BI DIR DENSITY FIRING TIMING gt MORE ADJUSTMENT AUTO A PRINT DIRECTION gt ALL gt ADJUSTMENT AUTO A COLOR SELECTION 3 To Replacing Blade menu 62 MAG SINGLE PRESS EXECUTE KEY EXECUTE 3 MAG MULTI PRESS EXECUTE KEY EXECUTE 3 lt BI DIR DENSITY PRESS EXECUTE KEY EXECUTE 3 FIRING TIMING PRESS EXECUTE KEY EXECUTE gt PRINT DIRECTION PRESS EXECUTE KEY EXECUTE 3 lt ALL gt PRESS EXECUTE KEY EXECUTE lt COLOR SELECTION gt A K C M LC LM Y 1 1 1
47. nk can cause light image densities INK EMPTY a Forcases where an ink bottle is empty the LCD will display LOAD INK CARTRIDGE the Ink Empty message PRESS TO b Anink bottle can be changed at any time that is during ER 4631 MENU operation idle or off Caution There will be a small amount of ink left in the bottom of the ink cartridge This is normal Do not attempt to pour the residue from one bottle into a fresh bottle Doing so will alter the chemical makeup of the inks themselves and the excessive residue can cause damage to interior machine components as well as impact color quality There is extra ink in each of the bottles to compensate for this residue 28 Supplies Replacing ink bottles con t Replacement procedures The steps to replace ColorgrafX X2 inks are Procedures 1 Ensure the ink bottle you replace is the same color as the original Tip The ink holder labels on the printer are color coded with the color ink to be used Always match the ink holder label color to the ink color in the replacement bottle 2 Remove the ink bottle 3 Remove the cap from the new ink bottle Supplies 29 Replacing ink bottles con t Replacement procedures 4 Insert the new ink bottle in the ink bottle holder Important Ink spills should be cleaned immediately using soap and water Dispose of all used cleaning materials as approved by local and federal requirements 5 Ensure tha
48. nstructed store all media flat horizontally If the media is not to be used immediately after opening the package securely reseal the media package If the media in the printer has not been used for a long time the media on the outside of the roll will degrade first It is a good practice to feed some media and cut off the degraded or wrinkled area If the media storage and printer environments differ greatly let the media stand in the printing environment for at least two hours before using Maintaining print quality Overview The ColorgrafX X2 inkjet printer is a self maintaining printer That is it requires no routine maintenance The procedures in this sections cover head maintenance for optimum performance maximum resolution and sharp details Head Maintenance Normal maintenance The printer has at the print head home position a vacuum pump positioned over the print head During the purging process the vacuum pump forcibly pulls ink through the print head nozzles removing any debris or dry ink particles The waste ink from this process is gathered and sent to the waste ink bottle After completing the print head purging process any remaining ink on the surface of the print head is removed by an automatic wiper Manual maintenance process The printer performs automatic head cleaning during routine use However when void occurs the trouble can be corrected using the following head cleaning procedure
49. nsure the printer is online and ready to receive 15 34 the next print job Set the media type and attributes at the operations panel Refer to the Operations Panel Menu section This completes installation of a new media roll in the printer Supplies Loading and removing media con t When to replace media EMPTY MEDIA ROLL The media should be replaced whenever the LCD display LOAD MEDIA displays Empty Media Roll SEE USER GUIDE ER 3A24 Caution The media rolls are heavy Handle carefully and ask for assistance to avoid personal injury damage to the printer or damage to the media Removing media The steps to remove media are Procedures 1 Open the printer top cover Be sure to open or close the top cover slowly holding with both hands while standing in front of the printer Be careful to not let your fingers or hands get caught when the cover closes When changing media rolls the release lever on the right side of the printer is not used and should be left in its closed position Supplies 35 2 Rotate the end rearward to rewind the media onto the media roll 3 Remove the media roll from the feeder 4 Remove the end caps from both ends of the media roll by turning the light green locking knob in the RELEASE direction and then pulling the caps away from the media roll Tip Use a low adhesion tape such as masking tape to keep the media from unrolling after it is rem
50. nter s LCD If an error condition is not displayed use the observed symptoms to pinpoint the cause and the appropriate corrective action Trouble isolation procedures 46 Quick checks When you suspect your printer is not functioning properly check the following items first Printer doesn t turn on If your printer does not turn on check the following items 1 Check that the printer s power plug is plugged into the outlet Check that power is available at the outlet Check that the printer s power switch is turned ON Check that the printer s circuit breakers are closed Caution An open circuit breaker indicates a possible electrical problem Determine the cause of the open circuit breaker before proceeding gt Appendix A In Case of Difficulty Trouble isolation procedures con t Poor image quality When you experience poor print quality check the following first 1 Check that the proper media for the print resolution is being used 2 Check that the approved ink is being used and it is within its expiration date 3 Check at the digital front end that the proper RIP color curve is loaded for the loaded media 4 Check that automatic print head cleaning has been performed 5 If the above checks are OK check the chart on the following pages for additional suggestions Printer test To perform a quick overall printer test use the following procedure 1 Turn the printer
51. o load media in the printer IMPORTANT 1 If changing media type be sure to change the media type before closing the covers After you load the media and close the covers the printer will automatically load media through the printer and attempt to cut it as part of the self test If you have not set the cutter for example to handle the newly loaded media correctly you could cause a media jam when the printer attempts to cut the new media Insert an end cap into one end of the new media roll until it is firmly seated being careful not to damage the other exposed end of the media roll The end cap should be snug but not jammed on the roll for optimum use Note When opening a new roll of media open one end of the inner packaging at a time Stand the roll on end Expose the top end and put the end cap on Supplies Loading and removing media con t Loading media in the printer con t 3 Turn the locking knob on the media end cap to its locked position to secure it in the media roll 4 Repeat steps 2 and 3 for the opposite end of the media roll 5 Open the printer s top cover 6 Setthe new media roll on the printer 7 Media width guides are provided on the printer s media roll feeder Set position Media Size First position 54 inches 1372 mm Second position 50 inches 1270 mm Third position 42 inches 1067 mm Fourth position 36 inches 914 mm Fifth position 23 4 inches 594 mm
52. operations panel you MUST set the media type s installed on the front and rear rollers before starting a print job otherwise the printer will NOT function correctly Please familiarize yourself with the menu items before beginning a print job The following describes the operations panel in detail The printer s operation panel menu functions when the printer is in the offline mode The menu has two levels 1 Normal 2 Service This manual covers only the normal default menu options The Service options are only used when the printer is being serviced by a field service engineer Access to and visibility of service menu options are password protected and are covered in the optional XES ColorgrafX X2 inkjet printer Service Manual Entering menu mode The following explains how to enter the menu mode select and then execute a command from the operation panel 1 Press the button associated with the menu option button 1 top button to enter Menu mode 2 Press the LEFT or RIGHT arrow buttons to select a desired top level menu item 3 Press the button associated with the menu item to access options within that item 4 Press the button associated with the ENTER or EXECUTE option to accept the option Operations Operations panel menu con t Menu options The top level menu consists of the following options Option Description SET Sets printer options such as media type media attributes winding dir
53. oved from the printer A high adhesion tape can damage the leading edge of the media when it is removed 5 Store the media roll in the horizontal position being careful not to dent or otherwise damage the exposed ends of the media roll Caution The ends of media roll are vulnerable to mechanical damage whenever the media roll end caps are removed Use caution while handling media as damaged media can damage the printer or cause printing problems Never store unprotected media rolls upright Supply storage To keep your supplies in good condition you should always observe the following storage requirements Ink bottle storage When storing ink bottles Select a cool location with good ventilation 1 Do not place ink bottles directly on the floor 2 Useink within 18 months of date of manufacture 3 Avoid storing ink bottles where The bottles are exposed to direct sunlight The bottles are exposed to high temperature or humidity 36 Supplies Supply storage con t Supplies Media storage When storing media 1 2 e gt Select a cool well ventilated area Don t place media rolls directly on the floor In humid conditions be sure to leave space for air circulation between the floor and the media Avoid storing media where it might be exposed to direct sunlight high temperature or high humidity Use media within 2 years of date of manufacture Unless otherwise i
54. roduction Introduction Getting to know the ColorgrafX X2 Operation Supplies Maintaining Print quality Jam clearance Appendix A In case of difficulty Appendix B Menu tree Introduction About this guide con t Organization The ColorgrafX X2 user guide contains seven chapters and two appendices Each chapter may contain several sections This section provides you with a brief overview of each chapter For detailed information refer to the appropriate chapter and section This chapter provides customer support compliance legal issues safety information and the phone numbers for service and supplies This chapter introduces you to the ColorgrafX X2 s features and components This chapter describes the procedures to operate the ColorgrafX X2 including menu options used at the printer s operation panel This chapter provides the procedures to replace inks and media as well as the requirements to properly store your supplies to ensure optimal print quality This chapter provides detailed procedures to adjust the printer for clear sharp print output with maximum resolution and sharp details This chapter provides the procedures to clear media jams from both the media transport and the cutter assembly Appendix A provides problem solving information When a machine problem occurs go to this section first to assist you with troubleshooting the problem This chapter also provides the phone number to
55. s Auto Cap Automatically caps the heads ON OFF Rewind Delay Determines the amount of time the printer waits OFF 1 minute 60 minutes for the media rewind Feed Compensates for errors in the paper path EXECUTE NON EXECUTE Correction Handled by the firmware Inter Page Gap Sets the spacing between images UNCONTROLLED 0 12 1 inch interval Media Sets the delay to let the media flatten after NONE SHORT MIDDLE LONG Flattening advancing Language Set the language for the operations panel ENGLISH GERMAN FRENCH PORTUGUESE SPANISH ITALIAN JAPANESE AUTO OFF A AUTO CAP gt REWIND DELAY REWIND gt MORE OFF FEED CORRECTION NOT EXECUTE SET A FEED CORRECTION 3 INTER PAGE GAP 3 INTER PAGE 4 INCH MEDIA FLATTENING gt NONE LANGUAGE ENGLISH ENTER 3 20 Operations Menu options con t REPLACING BLADE When selected the REPLACING BLADE option moves the cutter unit to the center position in order to replace the cutter blade lt BLADE MOVE TO THE CENTER LIFE COUNTER 1 and 2 LIFE COUNTER 1 provides media transport usage information for the life of the printer LIFE COUNTER 2 provides media transport usage information since the last counter reset Press CLEAR to reset the counter lt FRONT ROLLUSAGE gt lt LIFE COUNTER gt A
56. stem s forward motor This fine tunes the amount of media vertical movement that is associated with each pass of the print heads This value is set at the factory and may vary slightly from media to media 0 5096 and 0 50 in 0 01 intervals 2 Note Changing magnification is only recommended to fine tune an image A setting change can affect other modes for different images and different media types True size proportions can be compromised Cut Mode Sets automatic media cutting NORMAL CUT NO CUT Operations Menu options con t Set mode con t Additional options available through the SET menu Option Description Parameters Power Save Sets the idle time before the printer goes into its power save mode OFF 60min in 5min interval Maintenance Interval Sets the frequency in which the printer runs the maintenance routine NONE SHORT MIDDLE LONG Init Cut Enables disables media cut during new media YES NO initialization Enable only when loading new and you know the media has a straight edge Date amp Time Sets the date and time Use the cursor arrow YYYYIMM DD Set buttons lt CSR gt to move from year gt month gt date HH MM SS or hour gt minutes gt seconds Use the or buttons to change the time and date numbers SET A POWER SAVE MEDIA ATTRIBUTE gt POWER SAVE MORE lt MAINT INTERVAL
57. t the waste ink bottle is in place and properly seated 6 Press Button 3 PRESS TO RESET The printer will automatically replenish the ink Replacing the waste ink bottle AN 30 Precautions The following precautions must be strictly enforced when handling inks WARNING Combustible Keep ink away from open flames Do not drink drop into eyes or spill onto your skin Keep the ink out of reach of children The ink can cause difficulty in breathing and damage your eyes The waste ink bottle has an absorber inside the bottle to absorb the waste ink Do not take the absorbent materials out of the bottle Dispose of the waste ink bottle after packing it into the zip lock plastic bag that is included with the new waste ink bottle Firmly close the zip lock seal Dispose of the waste ink bottles in accordance with local and federal regulations Supplies Replacing the waste ink bottle con t When to replace the waste ink bottle The waste ink bottle should be replaced when the waste ink bottle is filled with the waste ink WASTE BOTTLE FULL For cases where the waste ink bottle is full the LCD will display INSTALLED the Waste Bottle Full message ER The amount of waste ink in the waste ink bottle is measured by the waste ink bottle s weight The waste ink bottle tray acts as a scale and must move freely to properly measure the amount of waste ink in the bottle and prevent waste ink over f
58. terlock switches are provided to ensure that the system will not operate with the covers opened If the power plug is used as a disconnect device instructions shall comply with UL 1950 Sec 1 7 2 The power switch does not break power to the low voltage power supply Unplug the reprographic system from the wall outlet and call for service under the following conditions When the power cord is damaged or frayed If the gas piston springs in the upper cover of the printer lose their strength If liquid has been spilled into the product If the units have been exposed to rain or water If the units are producing unusual noises or odors If the units or the cabinets have been damaged If you need additional safety information concerning the ColorgrafX X2 or XES supply materials call Please call your Xerox Engineering Systems representative viii Introduction Table of contents nucon i Welcome ta the Colorgraf X 2 1 24 i About this rdc tete Deae dos eR EE i ii OrgantzalloDo tesi aa s ids Customer SUPPO o cepi Iro c vibe EN Qu UP E YA ER d sees iv lunt EM iv SUpplHH S
59. the cutter blade are Procedures 1 Atthe printer s operations panel press the Menu button top button to enter menu mode Platen guide 2 Use the arrow buttons to scroll to Replacing Blade and press the associated button to proceed 3 The operation panel will display Move to the center Press the associated button to move the cutter blade to the center 4 The operation panel will display Open top front cover Open the top cover After opening the top cover the panel will again instruct to open the front cover 5 Open the top cover and then press the button associated with NEXT 6 Manually move the cutter blade to the very center if not properly centered 7 The operation panel will display Replace blade and press reset 8 To remove the cutter push down the cutter blade 24 Operations Operating the cutter con t Replacing cutter blade con t 9 Operations Tilt and slide the cutter blade from the cutter holder Install the new cutter blade to the cutter holder a Ensure that the cutter unit is still in the centered position b Push the new cutter blade into the cutter holder until the blade snaps into position Press the button associated with RESET Note RESET moves the cutter unit to the right even if the cutter blade has NOT been successfully installed Should the RESET button be accidentally pressed before successful installation manually move the cutter
60. use of the ColorgrafX X2 Introduction i About this guide con t Conventions Special conventions are used in this user guide to help you get the most from the guide Typefaces and symbols in the guide identify terms and conditions The table below provides you with a description of the typefaces and symbols used in this user guide Typeface Symbol Bold None Description Identifies an action to perform like press a button or select an area on the touch screen It also identifies terms a feature an option or message Example 1 Select print Example 2 The ready to copy message is displayed Example 3 The normal screen is displayed Italic None Identifies a chapter or section title in this guide For more information refer to the chapter or the section title Italic 19 Note The symbol the left and the word note at the beginning of a sentence indicates additional information explanations and helpful suggestions Caution The symbol on the left and the word Caution at the beginning of a sentence alerts the user that certain operations or procedures may cause damage to the machine Bold Bold and Normal WARNING The symbol on the left and the word warning at the beginning of a sentence alerts the user to an operation that could cause injury to them Normal This symbol identifies a web site address Normal This symbol identifies a phone number Int
61. was successful If not repeat the process If this still does not resolve the problem call your service representative Maintaining Print Quality 39 Clearing a media jam Overview If the printer has a media jam clear it using the following procedure Diagrammatic labels indicating the summarized steps are attached inside of the equipment Important Repeated media jams indicate the printer is not operating normally Refer to the section Error messages and troubleshooting from Appendix A which includes probable causes and suggested corrective actions Procedures 1 Open the top and front covers Pull up the release lever to release pressure as shown in illustration to the left 2 Check the position of the carriage If it does not return to the home position manually move the carriage away from the platen 40 Jam clearance Clearing a media jam con t Wrinkles o the left side Jam clearance If the jam wrinkles are found on the right side of the carriage slide it to the left b If on the left side slide it to the right end avoid print head damage ensure that the media does not contact the print heads 3 If the media is protruding from the media exit cut that portion of the media using scissors a knife 4 Ifthe jam occurred before the media was ejected from the media exit pull out the media for easy cutting 5 Cut the media with scissors
62. ype power outlet This is a safety feature To avoid the risk of electric shock contact your electrician to replace the receptacle if you are unable to insert the plug into the outlet Never use a ground adapter plug to connect the system to a power source that lacks a ground connection terminal This system should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your local power company The power supply cord is the disconnect device for this equipment Make sure that the installation is near the socket outlet and is easily accessible Do not allow anything to rest on the power cord Do not locate the units where someone will step on the cord The units should not be placed in a built in installation unless correct ventilation is provided vii Safety notes con t Maintenance safety con t Never push objects of any kind into the slots of the units as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock Never spill liquid of any kind on the units Never remove any covers or guards that require a tool for removal There are no operator serviceable areas within these covers Never attempt any maintenance function that is not specified in this operator guide Never defeat interlock switches Machines are designed to prevent operator access to unsafe areas Covers guards and in
Download Pdf Manuals
Related Search